CLIA RiverView Conference Budapest 2025

RIVERview
CLIA
C ONFERENCE 2025
BEYOND BORDERS
8 - 10 MARCH 2025
HEADLINE SPONSORS

proudly sponsors
WELCOME
THANK YOU FOR JOINING US IN BUDAPEST
This year, we gather in the Hungarian capital, often
called the “Pearl of the Danube,” a city renowned
for its stunning architecture, rich history, and vibrant
culture. Budapest is a highlight of many Danube
itineraries and a perfect setting to celebrate river
cruising, and to look ahead to new opportunities.
As you will be aware, this is a really exciting and fast
moving industry – just this year, there are 14 new
river ships coming, we are seeing the development
of river cruising in Colombia and a renewed focus
on ‘exotic’ river cruise. Plus, there are new pre- and
post- land options being launched, and a brand new
river cruise operator coming in 2027.
CLIA
RIVERview
C ONFERENCE 2025
BEYOND BORDERS
81%
of all cruises are
booked by Mail
Metro Media
readers
58%
of people who are
‘New to Cruise’
read Mail Metro
Media titles
87%
of our audience
agree that river
cruises are a
great way to
see numerous
destinations
22%
of our readers
have already
been on a
river cruise
This year’s theme, ‘Beyond Borders,’ celebrates how
river cruising effortlessly connects travellers
to multiple destinations, offering diverse cultures,
landscapes, and histories, all of which are
major reasons as to why people choose to
river cruise – so we hope that after this
weekend you are better informed and
ready to grow your sales.
Huge thanks to our headline
sponsors, Mail Metro Media, Travel
Weekly and Visit Hungary and
to all our ship hosts, river cruise
operators and event sponsors.
Seize the river cruise opportunity –
it is greater than ever.
Enjoy the Conference!
Andy Harmer OBE
Managing Director
CLIA UK & Ireland
cruising.org
ukinfo@cruising.org
cliaeurope
cliaeuro
cliaeurope

Ever wondered what a river cruise is
like with the
very best?
RIVERVIEW CONFERENCE 2025 SCHEDULE
Welcome to Budapest and the 13th CLIA RiverView Conference!
SATURDAY 08 MARCH 2025
11.00 - 13.00 New To Selling River Cruise Masterclass (as pre-registered)
Register in
Mezzanine Foyer
12.30 Main Registration opens Mezzanine Foyer
River cruising starting from £999PP
12.45 Buffet Lunch available Liz Ballroom
13.45 - 17.30 Business sessions Grand Budapest Ballroom
17.30 Transfer to your overnight host ship for check-in
Evening
Your host ship will advise of your evening’s schedule
SUNDAY 09 MARCH 2025
08.45 Meet onboard in your host ship lounge for guided transfer
Choose from over 60 award-winning cruises,
all at unbeatable value
09.15 - 11.45
Trade Fair and Breakout sessions
• 09.30 - This is FAB: It’s all about features and benefits
• 10.15 - Selling to your customer
• 11.00 - Closing your River Cruise Sale and creating advocates
and repeat customers
Grand Budapest
Ballroom
Breakout sessions take
place in View 7 and
View 8
12.00 - 13.30
Hosted lunch (refer to lanyard badge for group)
Please remain on your ship after Lunch, and await your CLIA guide
13.30 - 18.00 Guided Ship Tours (refer to lanyard badge for group)
Which? Recommended
Provider for 13 years
Rated Excellent based
on over 54,000 reviews
Rated Excellent based on
over 4,500 reviews
18.30 Check-in to your overnight ship
Evening Your host ship will advise of your evening’s schedule
01283 901 396
Rivieratravel.co.uk/agents
agents@rivieratravel.co.uk
MONDAY 10 MARCH 2025
08.45 Meet onboard in your host ship lounge
ABTA No. V4744
Riviera Travel booking terms and conditions apply
09.00 - 14.00 Ship Tours and local excursions

HEADLINE SPONSORS
GROUP
Inspiring, informing, supporting and connecting the industry
with unrivalled coverage of the river ocean and and ocean river cruise sectors
ISSUE 2,702
ISSUE 2,702
TRAVELWEEKLY.CO.UK
TRAVELWEEKLY.CO.UK
cruise
The r ive r edition
ISSUE 2,509
ISSUE 2,509
TRAVELWEEKLY.CO.UK
TRAVELWEEKLY.CO.UK
CONFERENCE PREVIEW
1 FEBRUARY 2024
16 JANUARY 2020
Find out what’s happening at this year’s Clia’s event
Travel Weekly Group is the UK’s
1 FEBRUARY 2024
16 JANUARY 2020
2020 TRENDS
We look at the key trends, ship launches and rivers
foremost travel trade media
Making waves
REVIEWS
New ships from Uniworld, Amadeus and CroisiEurope Cruise controls
As lines face new emissions rules, we look
As lines at opportunities face new emissions and challenges rules, we for look the
at sector opportunities in this 112-page and challenges special for edition the
sector in this 112-page special edition
Leading agents say world’s largest cruise ship
cruise
Leading lives up agents to the say hype world’s during largest Miami cruise naming ship
NOVEMBER 2023
lives up to the hype during Miami naming
Explore New
NOVEMBER 2019
Explore ENGLAND
New
ENGLAND
Follow in the path of
Ryanair signs TRADE REPORTS SUN PRINCESS
pilgrims to America
Year in
OTA Agreements PAYDAY BOOST
Follow
LAUNCH DELAYed
on a coastal
in the
cruise
path of
Ryanair signs TRADE REPORTS SUN PRINCESS
pilgrims to America
Year CRUISE in
OTA Agreements PAYDAY BOOST LAUNCH DELAYed
on a coastal cruise
CRUISE Your guide to
WIN
flybe SEALS G TOURING
Your
2020’s
guide
new
to
ships, A gastro-pub meal, cruise
Rescue DEAL interview
sailings and events fam WIN
and more with CMV
flybe SEALS G TOURING
2020’s new ships, A gastro-pub meal, cruise
Rescue DEAL interview
sailings and events fam and more with CMV
2024 TRENDS
What to watch out
for in the coming year
HIT THE PEAK
Selling tips to prepare
you for the wave period
MILLENNIAL MAGIC
Why travellers in their 20s
and 30s are embracing cruise
cruise
SEPTEMBER 2023
SUN-SATIONAL SAILINGS
A guide to selling winter-sun cruises,
from the Canaries to the Caribbean
BRILLIANT BARGES
Navigating the canals of the
Netherlands on a hotel barge
SHIPS WITHIN SHIPS
Suites in exclusive areas,
with added perks
www.travelweekly.co.uk
! Travel Weekly UK " @travelweekly ' Travel Weekly UK
! Travel Weekly UK " @travelweekly '
TRAVEL WEEKLY
company with a market-leading
portfolio of print, digital and events
brands.
The group’s coverage of the cruise
industry is unrivalled, ranging from
news and webcast interviews on
its flagship website to the latest
product updates and regular cruise
features in the travel trade’s only
weekly magazine. Travel Weekly
publishes a cruise themed edition
every year during the Wave period
and also produces a range of
specialist supplements dedicated
to both the ocean and river cruise
sectors. It has been the proud
media partner of CLIA for more than
a decade.
MAIL METRO MEDIA
Mail Metro Media is the advertising
home of Britain’s most engaged
newsbrands. With a powerhouse
portfolio that includes the Mail
brands, Metro, The i Paper, The
Telegraph’s print products, and New
Scientist, we tell stories that drive
outcomes, with our reach extending
to 38 million adults every month!
We’re deeply committed to
collaboration and innovation, using
our best-in-class data offering to
empower brands to get in front of
the right audience. Our unbeatable
editorial talent means we attract
readers who love to travel. 58% of
Brits who are ‘New to Cruise’ read
our titles, enabling us to increase
cruise passenger numbers across
the UK using the power of our
newsbrands.
www.mailmetromedia.co.uk
VISIT HUNGARY
The Hungarian Tourism Agency
operates internationally under
the brand name Visit Hungary.
As a government entity, Visit
Hungary is dedicated to sharing
the captivating story of Hungary
with the world. It handles both
domestic and international sales
and marketing communications
for tourism, manages international
representation, and runs image and
product campaigns both in Hungary
and abroad.
Meet our representative, Máté
Terjék. He is dedicated to promoting
Hungary across the Italian,
Spanish, and UK markets. With a
solid background in tourism and
a passion for highlighting unique
destinations, Máté is excited to
connect with you and introduce
you to the wonderful potential of
Hungary as a top travel destination.
www.visithungary.com/b2b

CONFERENCE HOSTS
Your river cruise workflow.
All in one place.
Helping travel consultants simplify workflows, impress clients,
and grow their business with modern tech.
Try for free at Travefy.com
ANDY HARMER OBE
Managing Director
CLIA UK & Ireland
Andy first joined the Association in 2006 after many
years in the travel industry, including as a travel agent.
Andy re-launched CLIA’s travel agent programme in the
UK and later extended it to European countries, during
which time agent and cruise line membership reached
record levels.
CLIA now offers a multi-layered programme that
encompasses blended learning to recognise different
learning styles. In 2021, Andy was promoted to CLIA UK
& Ireland Managing Director.
Andy was recognised by Travel Weekly UK in 2019
for his contribution to the UK travel industry. He was
presented with the 2022 Peter Grant Contribution to
the Cruise Industry Wave Award for ‘his tireless work
to promote the cruise sector and provide valuable
resources to travel agents’, and a 2023 Travel Weekly
Globe Travel Award for Outstanding Achievement.
Andy was awarded an OBE in the Queen’s 2022
Birthday Honours List, for services to the maritime sector.
LUCY HUXLEY
Editor-In-Chief
Travel Weekly Group
Lucy Huxley is one of the most highly-regarded journalists
in the travel industry, with more than two decades’
experience of covering the travel trade.
She oversees editorial content across the Travel Weekly
portfolio of publications, digital products and events,
including the flagship weekly title, luxury brand Aspire
and Travolution. She joined Travel Weekly in 2010,
following its acquisition from Reed Business Information.
Prior to that, she spent 12 years at Travel Trade Gazette,
the last three as editor, and was previously a journalist
on regional newspapers, including chief reporter of the
Kent & Sussex Courier. In addition to overseeing editorial
content, she is also heavily involved in all aspects of
the UK travel portfolio, including relationships with key
partners and the group’s extensive calendar of events.
She is an accomplished presenter who hosts Travel
Weekly events ranging from the Globe Travel Awards to
intimate business breakfasts and executive dinners.
JOIN THE CONVERSATION
Visit Slido.com or download the Slido App - Use Code: CLIARIVER25

1000 YEARS
OF CULTURE?
NEW TO
SELLING River Cruise
MASTERCLASS
THANK YOU TO OUR
PRIZE GIVERS
Thank you to our
Masterclass sponsors

MS WILLIAM
WORDSWORTH
VIVA TWO
RIVIERA TRAVEL
VIVA CRUISES
GET TO KNOW MS WILLIAM WORDSWORTH
GET TO KNOW VIVA TWO
Suites onboard afford the
ultimate in space and comfort
- a minimum 17 square meters
(183 square feet), with upgrades
available to ‘Superior’ and
‘Deluxe’ accommodation.
Immediately striking is just how
exceptionally spacious this
new vessel is as you enter a
gleaming, richly colored marblefloored
lobby flooded with
natural light from a stunning
atrium above.
Enjoy a more intimate dining
experience and take in the
fantastic views at the Bistro with
its open kitchen, large panoramic
windows and, when the weather
allows, al fresco seating.
VIVA TWO has three included
restaurants, ranging from
Italian cuisine in our specialty
restaurant “MOMENTS” to
international gourmet cuisine in
the main restaurant “RIVERSIDE”,
and Asian and Mediterranean
offerings in “VIVA’s Bistro”.
VIVA TWO operates as an
All-Inclusive product onboard,
including all three restaurants,
the whole bar menu, in-room
minibar, welcome bottle of cava
as well as Wi-Fi & gratuities and
more.
VIVA TWO is the only ship
that sails on the Danube from
January until December and
offers both short trips, themed
cruises and longer stays, ranging
from 4 to 15 nights.
WHERE MS WILLIAM WORDSWORTH SAILS
MS William Wordsworth sails primarily on the Danube river, both Upper between Germany and Budapest, and Lower
onto Bucharest and the Black Sea. Itineraries range from the shorter 6 / 8 day cruises up to Grand Voyages of 29 days.
WHERE VIVA TWO SAILS
VIVA TWO is primarily based on the Upper Danube and operates a variety of itineraries. VIVA TWO most
frequently sails the 4-night or 7-night cruises from and to Passau, staying in cities like Budapest and Vienna.

SCENIC OPAL
AMASONATA
SCENIC
AMAWATERWAYS
GET TO KNOW SCENIC OPAL
Scenic Opal features up to five
dining options, where guests
can enjoy a three-course meal
at Crystal Dining, a casual snack
at River Café, or dining in the
privacy of their suite - there is
something for every palate and
mood.
WHERE SCENIC OPAL SAILS
Guests on board can also
enjoy complimentary premium
beverages all day every day –
not just at mealtimes.
Exclusive to selected Scenic
Space-Ships, guests can visit the
peaceful Salt Therapy Lounge.
Scenic Opal includes
complimentary e-bikes on board
for guests to explore riverbanks
along the countryside, as well
as a well-equipped gym to keep
fit and a spa to indulge in a
massage or wellness treatment.
Sailing on the Rhine, Main, Danube & Moselle Rivers in Europe, Scenic Opal frequently sails the 8-day Gems of
the Danube from Budapest to Nuremberg, and the 15-day Jewels of Europe from Amsterdam to Budapest.
GET TO KNOW AMASONATA
The AmaSonata is equipped with an
AmaWaterways’ signature, The Chef’s
Table, where the kitchen becomes
part of the entertainment. Guests will
have the opportunity to watch the
chef prepare a special multi-course
meal right in front of them. Indulge in
delectable, regionally inspired dishes
served with unlimited fine wines, handselected
just for this dinner. It is the
only venue of its kind on the river and
is included in the cruise fare.
WHERE AMASONATA SAILS
The AmaSonata offers
luxury accommodation with
most staterooms featuring
AmaWaterways’ signature
Twin-Balconies (both a French
and outside balcony), so that
guests can enjoy the view,
regardless of the weather.
AmaSonata boasts a fleet of
complimentary bicycles on
board, inviting guests to explore
Europe on guided bike tours
or independently. Combined
with AmaWaterways’ onboard
Wellness Programme and
dedicated Wellness Host, guests
can maintain their well-being
while sailing with AmaWaterways.
The AmaSonata is based year-round on the Upper Danube and operates a variety of itineraries ranging from
5 to 7 nights sailing through Austria, Czech Republic, Germany, Hungary, and Slovakia. Most itineraries sail
between Vilshofen and Budapest or Nuremberg and Budapest, and vice versa.

TUI SKYLA
TUI RIVER CRUISES
RIVERSIDE
MOZART
RIVERSIDE LUXURY
CRUISES
GET TO KNOW TUI SKYLA
TUI Skyla doubles up on restaurants
and bars. At mealtimes, there’s
the elegant Verdastro restaurant
and our more casual Bistro. There
are ever-changing menus, with
plenty of local dishes to try. And for
drinks, customers can choose from
Observatory, which comes with
panoramic widescreen windows, or
the Club Lounge, where coffees and
cocktails are the headliners.
TUI Skyla offers a range of smart
and stylish cabins each with river
views. Customers can choose
from a variety of categories from
French Balcony Suites measuring
24msq to Superior and standard
cabins. We also have 3 dedicated
single cabins onboard.
TUI Skyla has a wellness area
which comes complete with a
sauna and whirlpool, perfect for
relaxing after a busy day’s sightseeing.
We also offer a range
of wellbeing activities such as
yoga, ‘Motown Moves’ and ‘Walk
a Mile’ as part of our daytime
activity programme onboard.
GET TO KNOW RIVERSIDE MOZART
Riverside Mozart has the
largest suites on the rivers with
the Owners Suite an impressive
883 square foot!
WHERE RIVERSIDE MOZART SAILS
Riverside Mozart offers a
0% solo supplement on all sailing
dates for guests staying in a
Harmony Suite
Riverside Mozart offers guests
5 different dining venues,
including the Vintage Room
chefs table dining experience.
WHERE TUI SKYLA SAILS
TUI Skyla is based on the Upper Danube for the summer season, sailing 7-night round trips from Budapest. Our
Magical Danube itinerary ticks off the historic capital cities of Budapest, Bratislava and Vienna along with stops
in Passau and Linz, whereas our Danube Treasures itinerary includes overnight stays in Budapest and Vienna as
well as calls in picture perfect Dürnstein, Melk & Bratislava.
Riverside Mozart cruises from April to December on the Upper & Lower Danube, operating a range of beautifully
crafted itineraries of between 3 and 14 nights out of Vienna, Budapest, Passau and Belgrade. Our Captivating
Capitals cruise visits the Cities of Vienna, Budapest and Bratislava is perfect for a river taster whereas the Secrets
of the Danube voyage is for the seasoned cruiser wanting to experience everything the Danube has to offer! No
matter the duration, Riverside Mozart offers the perfect ultra luxury river cruise for all your client’s needs!

Dedicated to River Cruising — spoil your customers further
Front Door to Cabin Door tm
tm
THANK YOU TO OUR EVENT SPONSORS
Headline Sponsors
Ship Hosts
River Cruise Operators
Conference Sponsors
Pamper your customers, let them sit back, relax, enjoy their chosen transfer.
To and from the UK by train or air carrying hand luggage only.
Take the stress out of carrying cases on and off trains and avoid airport stress.
Local Sponsors
Hi There, I just thought
you would like to
know how pleased we
were with sending a
bag to Paris – where
it was already in
our cabin when we
arrived on the boat.
Return baggage
appeared at our front
door just 3 days after
we got off the boat in
Paris. Could not have
been better – Thank
you
The return journey was
equally efficient. When
flights went pear-shaped
on my return journey I
was eternally grateful not
to have a suitcase to add
to the problem.
I particularly like not
having to press various
numbers on the phone
when calling you but
get through to someone
straight away.
What our customers say —
My bag arrived
bag safely on
Thursday. An
excellent service.
A number of
people on my
trip were envious
of my bag-free
travel, so I passed
your details on to
them. Hopefully,
they will use your
service in the
future.
May I thank you and
commend you on
the excellent service
you provided for our
boat trip along the
Rhine. It is always a
bit daunting using a
service for the first
time, but everything
was handled
perfectly by your
company.
Thank you again and
here’s to our next trip!
Dear all at Baggageman. We wish to tell you
that we think you are all wonderful. We booked
to have our luggage and a wheelchair to be
collected from home and delivered to a riverboat
on the Rhone in Avignon. France. Our luggage
was waiting for us in our cabin on arrival. A week
later it was collected from our river destination in
Lyon, France and then delivered to us at home a
few days later. What brilliant organization. We
had trouble free movement through the airports
{minus luggage} which was so relaxing. We were
asked loads of times by fellow passengers “where
was our luggage ” so we gave you lots of praise.
Thank once again for making our holiday so
stress free, we will be in touch soon, just looking
through some holiday brochures. Best wishes
Entertainment
Sponsor
Premium
Sponsor
Logistics
Sponsor
Badges &
Lanyards
SCAN HERE
For more information on our
conference sponsors

UNFORGETTABLE
CRUISES & TOURS
For over 95 years, APT have been creating best-in-class travel experiences to some of the
world’s most inspiring destinations. It’s our attention to detail, personalised service and
unexpected little extras that make our award-winning river cruises totally unforgettable.
Itineraries are lovingly created by our team of experts and include immersive,
eye-opening experiences and generous inclusions. With a choice of 5-Star APT Luxury
cruises, or our great value 4-Star APT Travelmarvel collection, we have
the perfect cruise for your clients.
EUROPE RIVER
CRUISES
Cruise the Danube, Rhine
and Douro Rivers with
APT Travelmarvel onboard
our recently launched
contemporary river ships, or
sail the Danube and Rhine
with APT Luxury onboard
our brand-new river ships,
launching in 2025 and set to
redefine luxury river cruising.
ASIA RIVER
CRUISES
Our APT Luxury river
ship, Mekong Serenity
enjoys a spa & wellness
centre, pool, choice of
restaurants, sun deck and
butler service, whilst our
APT Travelmarvel ship, RV
Apsara, offers stylish social
spaces, pool, spa & fitness
centre and sun deck.
Book with confidence
FOR MORE INFORMATION CONTACT YOUR
BUSINESS DEVELOPMENT MANAGER,
EMAIL AGENTCLUB@APTOURING.CO.UK,
VISIT APTOURING.COM, OR CALL 0800 046 7723
Rated ‘Excellent’ on