Healthcare Property Issue 01 January-February 2024
Healthcare Property Magazine is a bi-monthly publication that covers all aspects of the healthcare property sector, from financial and market analysis to design and construction best practices. The magazine also features insights from leading industry experts on topics such as net-zero carbon healthcare facilities, future-proof financing and operations, and navigating the evolving political landscape of healthcare. #healthcareproperty #healthcarefacility #medicalproperty #healthcaredesign #healthcareconstruction #healthcaresustainability #healthcarefinance #healthcareinvestment #healthcaremarkettrends #UKhealthcare #nhsproperties
Healthcare Property Magazine is a bi-monthly publication that covers all aspects of the healthcare property sector, from financial and market analysis to design and construction best practices. The magazine also features insights from leading industry experts on topics such as net-zero carbon healthcare facilities, future-proof financing and operations, and navigating the evolving political landscape of healthcare.
#healthcareproperty #healthcarefacility #medicalproperty #healthcaredesign #healthcareconstruction #healthcaresustainability #healthcarefinance #healthcareinvestment #healthcaremarkettrends #UKhealthcare #nhsproperties
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01/2024
JANUARY-FEBRUARY 2024
A new approach to mental health
design for children and young people
A positive outlook for
healthcare construction
Political parties prioritise health
and social care ahead of election
Health sector continues its
carbon net zero journey
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Comment
W E L C O M E
A new era for the
healthcare estate
Welcome to the first edition of
Healthcare Property magazine.
To be published bi-monthly,
this new title will be bringing
you all the latest news from
the healthcare property sector,
including financial and market
analysis and trends.
We will also be exploring
best practice in the design
and construction of the
next generation of health
and care facilities, as well as
looking at estates and facilities
management pracitices.
In this first edition, we cover
the health sector’s continued
journey to becoming carbon
net zero and speak to leading
industry experts about how the
buildings of the future will be
financed and operated.
There’s insight from leading
names including Harry Hyman, founder and chief
executive of Primary Health Properties and publisher
of Healthcare Property Magazine’s owner, Nexus Media
Group; Fiona Halstead and Alison Cann, clinical
compliance specialists at Barts Health NHS Trust;
Nick Gray, chief operating officer for the UK and
Europe at Currie & Brown; Adam Lenton, Colliers’
director and head of healthcare valuation and advisory;
and Benjamin Davis, chief executive of Octopus
Investments, among others.
And the launch comes at a pertinent time for the
sector as it follows the Chancellor’s recent Autumn
Statement and the political
party conferences, where the
main contenders laid out their
plans for the future of health
and social care in the run-up to
the next General Election.
It also comes on the back of
the Cabinet reshuffle, which
saw Victoria Atkins appointed
the new Secretary of State for
Health and Social Care.
While admitting there was
still ‘a lot of work to do’ to bed
in the new Integrated Care
Systems and boost staffing
numbers, as well as overcome
the COVID-19 backlog;
she claimed there were clear
recovery plans in place and
financial certainty.
But, with the tough winter
season in full swing, and capital
and revenue funding being
pinched, it remains to be seen just how quickly and
efficiently the NHS can emerge from its current crisis.
Moving into 2024, Healthcare Property will be at the
forefront of these endeavours, bringing you all the latest
from the marketplace.
And we want to hear from you!
If you can help, or have projects and news you
want to share with us, please email
joanne.makosinski@nexusgroup.co.uk
Jo Makosinski
Editor
Healthcare Property
About Jo: Jo is the editor of Healthcare Property, having
joined Nexus Media in November.
She has been specialising in design and construction
best practice within the health and care sector for the
past 14 years, working on the Building Better Healthcare
Awards and editing both Building Better Healthcare and
Healthcare Design & Management magazines.
She has a special interest in the design of mental
health and dementia care settings and in modern
methods of construction and energy efficiency.
HEALTHCARE-PROPERTY.COM JANUARY-FEBRUARY 2024 | 3
Contents
Chief executive officer
Alex Dampier
Chief operating officer
Sarah Hyman
Chief marketing officer
Julia Payne
Editor
Joanne Makosinski
joanne.makosinski@nexusgroup.co.uk
Reporter and subeditor
Charles Wheeldon
Business development director
Mike Griffin
Advertising & event sales director
Caroline Bowern
Business development executive
Kirsty Parks
Sales manager
Luke Crist
Publisher
Harry Hyman
Investor Publishing Ltd, 5th Floor, Greener House,
66-68 Haymarket, London, SW1Y 4RF
Tel: 020 7104 2000
Website: www.healthcare-property.com
Healthcare Property is published six times a year
by Investor Publishing Ltd.
ISSN 3029-0627
© Investor Publishing Limited 2024
The views expressed in Healthcare Property
are not necessarily those of the editor or publishers.
@HCprop
linkedin.com/company/healthcare-property/
6-9 News
We round up the latest big stories,
including new building projects,
the ongoing RAAC crisis, and the
rollout of community diagnostic
clinics across England
10-13 Policy
Political parties put health and
care firmly on their agendas, the
Chancellor reveals his Autumn
Statement, and the NHS looks
to cut waiting lists by offering
patients the opportunity to travel
for treatment
14-17 Finance and
Property Deals
We look at the latest market
transactions and explore the
benefit of B Corps within the
financial sector. There is also
insight into the state of the
healthcare property investment
market and details of a new pay
deal for health workers
18
18-19 Market Analysis
Interview
Harry Hyman, founder and chief
executive of Primary Health
Properties and publisher of
Healthcare Property Magazine’s
owner, Nexus Media Group,
explores the delays to new
healthcare projects being caused
by intransigence on rental levels
from the NHS
21-23 Market Analysis
Skills and labour shortages
continue to impact healthcare
construction activity, plus a new
report from market analyst,
Glenigan, predicts a rise in the
number of healthcare projects over
the next two years
25
25 Preview
Join us for the 2024 Healthcare
Design Awards
26
24-29 Building Design
Exploring the latest trends
impacting the design of health and
care buildings. Features include the
latest guidance for mental health
settings, lessons learned from the
design of new psychiatric facilities
at Alder Hey Children’s Hospital,
and how we can harness the
benefits of regenerative design for
greater resiliency
30-32 Estates and Facilities
Management
The role of smart technology in
healthcare estates management and
why chlorine is not the best cleaning
solution for tackling superbugs
34-45 Environmental
The health sector continues its netzero
carbon journey, with news of
the latest projects and information
on funding streams and the
challenges and opportunities faced
by the NHS and private providers
47 Interview
Fiona Halstead and Alison Cann of
Barts Health NHS Trust reveal why
clinical input is critical to successful
building projects
50 People
Staffing and people news
HEALTHCARE-PROPERTY.COM JANUARY-FEBRUARY 2024 | 5
News
Backlog-busting CDC plan
delivered ahead of schedule
Government plans to open 160 NHS
community diagnostic centres (CDCs)
will be realised a year ahead of schedule,
helping to address the crippling post-
COVID patient backlog.
Backed by £2.3bn in capital funding, the
centres are based in a variety of community
settings including shopping centres,
university campuses, and football stadiums,
and offer patients a wide range of diagnostic
tests closer to home, reducing the need for
hospital visits.
The programme constitutes the largest
central cash investment in MRI and CT
scanning capacity in the history of the NHS
and, combined, the centres have already
delivered five million tests, checks, and
scans.
So far, 127 hubs have opened — including
40 brought forward earlier than planned.
And, earlier this month, the Government
announced three of the final locations in
London, Sussex, and Yorkshire.
In a speech to the Independent Healthcare
Providers Network last month, former Health
and Social Care Secretary, Steve Barclay,
announced the remaining centres would
open by March, a year ahead of the original
March 2025 target.
He said: “Patients deserve the highestquality
care, and community diagnostic
centres have been instrumental in speeding
up the diagnosis of illnesses like cancer and
heart disease to ensure patients are treated
more quickly.
“I am delighted we will open 160 CDCs a
year early, allowing greater access to hightech
scans and diagnostics in communities
across England.
“This has been made possible by using
all capacity available to us and drawing on
the independent sector — helping us to cut
waiting lists, one of the Government’s top
five priorities.”
The newly-announced hubs will be:
• Queen Mary’s Sidcup CDC — Based in
south-east London, the facility will offer
CT, MRI, and ultrasound checks, along
with blood tests, providing at least 58,000
additional checks
• Halifax CDC — Based at Broad Street
Plaza shopping centre, the CDC will offer
ultrasound checks, blood tests, and heart
scans — delivering at least 90,000 tests
once fully operational
• Chichester University CDC, Bognor
Regis — This facility will offer CT and
Barking CDC
Southlands CDC. Crowther Associate Architects
MRI scans along with ultrasound checks
and blood tests, delivering at least 18,000
additional tests once fully operational
In total, 13 of the CDCs are led by the
independent sector, with eight of these
already operational.
There are a further 22 CDCs located on the
NHS estate where the independent sector is
providing diagnostic services.
They function like NHS-run CDCs, but by
making use of the available capacity in the
independent sector patients can access
additional diagnostic capacity free at the
point of need.
Alongside this, as the Prime Minister
originally announced in May, hundreds
Dorset Health Village. University
Hospitals Dorset NHS Foundation Trust
of thousands of NHS patients who have
been waiting longer than 40 weeks for
treatment will be offered the opportunity
to travel to a different hospital as part of
ambitious measures set out in the Elective
Recovery Plan.
6 | JANUARY-FEBRUARY 2024 HEALTHCARE-PROPERTY.COM
News
Work continues to rid
the NHS estate of RAAC
The Government has reiterated its
pledge to rid the NHS estate of high-risk
reinforced autoclaved aerated concrete
(RAAC) by 2035.
In an updated statement issued last
month, a Department of Health and Social
Care (DHSC) spokesperson said significant
additional funding of £698m was being
spent to put in place necessary remediation
and failsafe measures.
RAAC is a highly-aerated, lightweight,
concrete-based material, with different
material properties to conventional concrete
and was frequently used in public sector
building construction in the UK from the
mid-1950s to the mid-1990s, typically
in precast panels in walls, roofs, and
sometimes floors.
However, it is known to be more vulnerable
to corrosion than reinforced concrete,
with problems including high deflection,
corrosion, and spalling, and, where there is
a low-end bearing, the possibility of sudden
collapse due to cracking.
And this corrosion can occur without visual
indication that the panel is in poor condition.
The DHSC spokesman said: “The NHS
has established a national programme to
manage hospital buildings with confirmed
reinforced autoclaved aerated concrete
(RAAC), backed with significant additional
funding from 2021-2025.
“We remain committed to eradicating
RAAC from the NHS estate entirely by 2035
and our approach is in line with guidance
from the Institution of Structural Engineers.”
Inspections have been carried out, with
Doncaster and Bassetlaw Teaching Hospitals (DBTH)
was the first acute NHS provider in the country to
successfully eradicate RAAC from its sites.
Following extensive surveys, it was found that the
RAAC panels installed at Bassetlaw Hospital were
in very good condition. However, they still had to be
replaced as part of the national initiative.
As such, the trust received funding of £15.944m to
replace the affected roofs by early to mid-2023.
The significant replacement works, undertaken in
partnership with contractor, Integrated Health Projects
(IHP), required theatres to be relocated into three
temporary modular units which were placed in the
existing car park outside the site’s clinical therapies
department, with a link corridor into the main building.
And, throughout the project, theatre services on the
Worksop site remained fully operational.
a total of 42 NHS sites confirmed to have
RAAC plank construction, according to the
latest list published on gov.uk.
Through the national remediation
programme, RAAC has already been
completely eradicated in three of these sites.
In most identified cases, RAAC has been
found in limited parts of a building.
However, seven of these hospitals need
a full replacement and will be rebuilt by
2030 through the Government’s £3.7bn
New Hospital Programme (NHP). These
are Airedale, Queen Elizabeth King’s Lynn,
Hinchingbrooke, Mid Cheshire Leighton,
Frimley Park, West Suffolk, and James Paget
hospitals.
For the other facilities, the Institution of
Structural Engineers has published guidance
on remediation and management strategies.
The approach will differ depending on the
assessment of risk, but includes secondary
supports or beams for the highest risk to
inspection regimes for lower risk areas.
Dr Kirsty Edmondson Jones, director of innovation
and infrastructure at the trust, said: “The removal of
RAAC from Bassetlaw Hospital is a testament to our
unwavering dedication to ensuring the safety and
wellbeing of our patients, staff, and visitors.
“This achievement underscores our commitment
to providing the highest quality of care in buildings
which are fit for purpose.”
A three-year, £110m RAAC removal programme is
also underway at The Queen Elizabeth Hospital King’s
Lynn in Norfolk.
Led by Exi Group, the programme consists of
enabling works and the relocation of existing users
from proposed works areas; failsafe works to the
underside of roof planks; wall protection works to
vertical load-bearing RAAC planks; roof protection
works; and statutory compliance works.
HOSPITAL REOPENS
FOLLOWING FLOOD
Repair work has
been completed
following a severe
flood in the
basement of the women and children’s
unit at Blackpool Victoria Hospital. The
flood, on 6 November, which caused a
power and network outage throughout
the building, led to the declaration of
a ‘level 2 major incident’ by Blackpool
Teaching Hospitals NHS Foundation
Trust, with patients being evacuated. As a
result, some elective surgery procedures
and outpatient appointments were
rescheduled. But, in an update, the trust’s
deputy chief executive, Steve Christian,
said the critical incident had been
formally ‘stood down’.
BUILDING WORK
COMPLETES ON
MENTAL HEALTH UNITS
Work has been completed on the
construction of specialist new mental
health facilities at Alder Hey Children’s
Hospital in Liverpool. The Catkin Centre
and Sunflower House project for Alder
Hey NHS Foundation Trust was designed
by Cullinan Studio and delivered by
10architect. Procured through a RIBA
competition, the development brings
services for children and young adults
together in two connected buildings.
And the design approach embraces
a therapeutic principle, with places
for refuge and outlook gathered
around courtyard gardens, with strong
connections to natural materials.
SEVEN-DAY
ENDOSCOPY UNIT
REDUCES WAITING
TIMES
A new purpose-built endoscopy unit has
opened its doors to patients at the Royal
Gwent Hospital. The facility includes four
operating theatres, a range of treatment
rooms, a spacious recovery area, and
a dedicated space for relatives. The
enhanced unit will now offer endoscopy
services seven days a week and will
significantly improve quality, safety, and
patient experience by doubling capacity,
helping to reduce waiting times and
length of stay for inpatients. The unit was
designed by architects, BDP, and built by
contractor, Lancer Scott.
HEALTHCARE-PROPERTY.COM JANUARY-FEBRUARY 2024 | 7
News
TOPPING-OUT
CEREMONY MARKS
MILESTONE
A traditional topping-out ceremony
has been held at the site of the
new emergency department at the
Great Western Hospital in Swindon.
Hospital trust chief executive, Kevin
McNamara, joined staff, supporters, and
representatives from main contractor,
Integrated Health Projects, on the roof
of the £31m extension to mark the
completion of the main structure. Once
completed, the 1,492sq m extension will
include a new children’s emergency unit,
same-day emergency care and joint initial
assessment unit, and will improve links
between all sections of the department
and the new urgent treatment centre.
GREEN LIGHT
FOR FLAGSHIP
PATHOLOGY UNIT
Cornwall Hospitals NHS Trust has been
granted full planning permission for a
new pathology building at the Royal
Cornwall Hospital site in Truro. The
development is the largest and mostcomplex
of all the ‘enabling’ schemes
that will facilitate the construction of the
new Women and Children’s Hospital for
Cornwall and the Isles of Scilly. Located
next to the current microbiology building
and opposite the Trelawny Wing Main
Entrance, construction work is due
to begin next summer, enabling the
reprovision of pathology services and
supporting improvements in both the
patient and staff experience.
MENTAL HEALTH
HOSPITALS TO OPEN
NEXT YEAR
Two new emergency adult mental
health services are set to open in
the West Midlands next year. Cygnet
Hospital Oldbury and Cygnet Hospital
Wolverhampton, to be operated by
Cygnet Group, are two purpose-built
units currently under construction. They
will offer psychiatric intensive care and
acute mental health services for adults,
with female services located at Oldbury
and male services at Wolverhampton.
Facilities will include gardens, ensuite
bedrooms, therapy rooms, multifaith
rooms, a gym, treatment rooms,
communal lounges, dining rooms, quiet
lounges, and meeting rooms.
Offsite construction
methods speed up
project delivery
Portakabin has delivered its
first modular mental health
facility in the North East.
The permanent building,
commissioned by Tees, Esk and
Wear Valleys NHS Foundation
Trust, will house consultation
and treatment rooms for
community mental health
and crisis teams ifrom across
Stockton-on-Tees and is the first
of its kind in the region.
Using Modern Methods
of Construction (MMC), 25
modules were precision
engineered and constructed at
the Portakabin manufacturing
facility in York and transported
to the site in Durham Road in
Stockton-on-Tees to create
Brook House.
The unit brings some of the
trust’s community adult mental
health services onto one site,
helping them work more
closely together and providing
a modern and improved
environment for staff and
patients.
It will also be home to the
trust’s north intensive home
treatment team (IHT).
James Pearson, divisional
managing director for
Portakabin, said: “It is incredibly
important to us to be able to
keep disruption to an absolute
minimum for busy healthcare
providers and part of this is
being able to achieve up to 70%
of the final fit-out in our factory
before it reaches our customer.
“That means far fewer workers and materials travelling
to and from a construction site and a much-faster
handover of buildings.”
Portakabin worked within fixed cost parameters to
generate as much usable office and consultation space
as possible for the clinical teams and had to work to a
challenging programme to meet the trust’s deadlines.
Patients and staff now benefit from clinical space,
consultation rooms, a welcoming reception area, openplan
and cellular offices, a kitchenette, and amenities.
Externally, the building ties in with the rest of the
existing estate and is complete with a small section of
feature external finishing.
8 | JANUARY-FEBRUARY 2024 HEALTHCARE-PROPERTY.COM
News
Reconfiguration
project marks record
capital investment
EMERGENCY
DEPARTMENT
OVERHAUL NEARS
COMPLETION
Construction work has begun
at Mount Gould Local Care
Centre (LCC) in Plymouth
to reconfigure the space
to house the Plym Neuro
Rehabilitation Service.
At present the service is
delivered from the neighbouring
NHS Property Services-owned
facility located on the Mount
Gould Hospital estate, a few
minutes away from the Mount
Gould LCC.
Its current home at the Plym
Neuro Rehab Unit is a 15-bed
inpatient facility for adults
with acquired brain injuries,
spinal cord injuries, and other
neurological conditions and it
has been operating from the site
for 18 years.
Mount Gould LCC opened in
2006 and currently delivers a
range of healthcare services,
providing both inpatient
rehabilitation and outpatient
services.
This £6.9m project will
reconfigure existing space to
allow for the relocation of the
Plym Neuro Service into a new,
modern, and fit-for-purpose
healthcare facility.
The new building will also
be able to deliver additional
appointments, benefiting local
and regional patients.
The reconfiguration works
will be Community Health
Partnerships’ (CHP) biggest
capital-funded variation to date
and, once complete, the relocation of the Plym Neuro
Service will complement existing services currently
delivered from the site, allowing for a ‘one stop shop’.
Through collaborative working with both NHS and
private partners, including CHP, ReSound Health,
gbpartnerships, NHS Property Services (NHS PS),
LiveWell, University Hospitals Plymouth NHS Trust and
NHS England, the project will be undertaken through
several reconfiguration stages, including:
• Reconfiguration and refurbishment of the current
NHS PS-owned Beauchamp Centre to internally
relocate some services and to accommodate services
displaced from Mount Gould LCC. The refurbishment
contracts totalling £2.95m were completed in the
spring of 2023 and were capital funded by NHSPS
• Relocation of podiatry and orthotics services from
Mount Gould LCC to the Beauchamp Centre to free up
the relevant space for the Plym Neuro service and to
allow works to the LCC to commence
• The £6.9m major reconfiguration of Mount Gould LCC
to accommodate the relocated Plym Neuro service,
due for completion in the spring of 2025
Simon Waters, regional director for the South at CHP,
said: “CHP is committed to ensuring our NHS estate
continues to make a valuable contribution to the delivery
of modern health services in local communities and our
buildings are positioned as core assets to support this
delivery.
“Once complete, the new Plym Neuro Service will be a
prime exemplar of this.”
The project is set to complete in early 2025 and
scheduled to open to patients in April 2025.
The latest phase of a multi-millionpound
refurbishment of the emergency
department at the Queen Elizabeth The
Queen Mother Hospital in Margate is
complete. Phase 3a involved rebuilding
the existing resuscitation unit to provide
five bays. Other upgrades include a new
commercial kitchen, storage spaces,
accessible toilets, and clean and dirty
utility areas. A new ambulance road has
also been completed to provide direct
access for emergency vehicles to the
new emergency department entrance.
This phase is the latest improvement to
the department, which has also seen
major redevelopment of the majors
and paediatric areas. The next and final
phase will see two additional cubicles, a
relatives’ room, and point-of-care-testing
facilities created. Final completion is due
early next year. The project has been
delivered by contractor, WW Martin, and
HMY Architects.
FIRST PATIENTS
TREATED IN NEW
RADIOTHERAPY UNIT
A new radiotherapy department has
opened to patients at Leicester Royal
Infirmary. Contractor, G F Tomlinson,
completed work on the extension earlier
in the summer, with the new, larger
building housing the latest equipment,
alongside comfortable waiting areas
and pleasant office spaces for staff.
Commissioned by University Hospitals of
Leicester NHS Trust, the works involved
a significant extension to the existing
department, housing a radiotherapy
bunker, control room and plant room,
and an ancillary accommodation block,
both of which connect to the existing
Osborne Building via link corridors. As
part of the project’s green credentials, 32
solar panels were installed on the roof to
provide power to the facility, alongside air
source heat pumps for efficient heating
and cooling through the building.
HEALTHCARE-PROPERTY.COM JANUARY-FEBRUARY 2024 | 9
Policy
Lib Dem leader, Ed Davey, addresses the 2023 party conference. Credit Dinendra Haria
Health is high on
the political agenda
With a General Election looming over the next year, the health and
care sector will be key to the success of all parties’ campaigns
The King’s Speech on 7 November
included measures such as tackling
smoking by raising the age of sale
for tobacco products as well as reiterating
the Government’s intention to implement
the NHS Long-Term Workforce Plan.
King Charles also said the Government
would deliver plans to cut waiting lists
and outlined a proposal to implement
minimum service levels to prevent strikes
from undermining patient safety.
However, beyond this, there was
little mention of health and social care
services, with the speech instead focusing
on growing the economy, strengthening
society, and reducing crime.
In particular, critics have cited the failure
to mention the long-awaited Mental
Health Act reforms and a proposed ban on
conversion therapy.
But all this is set to change as the main
political parties look ahead to the next
General Election, which must be held
before 28 January 2025, but is more than
likely to be called towards the latter half of
next year.
WINNING VOTES
Traditionally, the NHS is one of the key
areas of focus for election manifestos, with
all political parties promising to improve
services and address inequalities and failures
The next General Election must
be called by 28 January 2025
The Conservatives have committed to banning the sale of cigarettes
to anyone born on or after 1 January 2009. Martin Büdenbender from Pixabay
with the hope of winning over voters.
And, having recently held their annual
party conferences, all the main political
parties spoke of their plans for health and
social care.
In his speech, the current Prime Minister,
Rishi Sunak, announced his commitment
to ban the sale of cigarettes to anyone
born on or after 1 January 2009, essentially
creating a phased ban on smoking.
This move would be a landmark moment
for health, with YouGov polling revealing
support from 63% of the public and
widespread approval from public health
chiefs.
Chancellor, Jeremy Hunt, also
announced a review into why so many
public sector staff, including doctors and
nurses, spend a significant chunk of their
time dealing with admin tasks.
And the then Health and Social Care
Secretary, Steve Barclay, set out plans to
move resource away from ‘the back office’ to
the frontline.
Another theme from the Conservative
conference was gender and trans rights,
with plans to reverse guidance allowing
trans people to be placed on hospital wards
according to the gender they identify as.
10 | JANUARY-FEBRUARY 2024 HEALTHCARE-PROPERTY.COM
Policy
Daisy Cooper, the Lib Dem spokesperson for health and social care,
sets out the party’s plans for health and social care. Credit Dinendra Haria
…the NHS
consistently ranks in
the top three public
concerns, so it was no
surprise that each of
the parties had health
high on their agenda
INTEGRATING HEALTH AND
SOCIAL CARE
For the Lib Dems, the Mental Health Act
reforms are a key commitment, as well as a
£5bn-a-year free social care plan.
The policy would increase access to statefunded
care at a time when people’s need is
higher than ever.
And it would allow social care services to
better integrate with the NHS.
The Lib Dem conference also agreed to
a raft of measures to boost public health,
including restricting junk food advertising,
increasing funding for council public health
teams, and making it easier for people to
have their blood pressure checked.
REFORM TO SURVIVE
For Labour, the buzzword was ‘reform’, with
the Shadow Secretary of State for Health
and Social Care, Wes Streeting, using the
phrases ‘modernise or die’ and ‘reform to
survive’.
The party outlined plans to rebalance
the focus of the NHS away from hospitals
towards primary and community services,
with greater emphasis on preventing illness.
The party also announced plans for more
and better CT and MRI scanners, increased
out-of-hours working to deal with the
elective care waiting list, and policies to
improve and overhaul NHS dentistry.
A GREEN FUTURE
And the Green Party has outlined a
10-point plan aimed at delivering a ‘fairer
and greener’ country.
This includes increasing public health
spending by £1.4bn, increasing NHS
spending by £8bn to ensure staff get
an inflation-matching pay award, and
increasing access to NHS dentistry by
raising the level of spend by 50%.
Commenting on the manifestos, Andrew
McCracken of health think tank, The
King’s Fund, said: “With a general election
expected in 2024, the political party
conferences were an opportunity for the
parties to make their pitch to voters.
“According to polling by Ipsos, the NHS
consistently ranks in the top three public
concerns, so it was no surprise that each of
the main parties had health high on their
agenda.”
FIRING THE STARTING GUN
But he added: “As well as listening to
the various policy announcements, it is
interesting to note what wasn’t said at the
party conferences.
“Neither Labour or Conservatives had
much to say about the desperately-needed
and long-overdue reform of adult social
care services.
“Labour, like the Liberal Democrats,
committed to increasing the pay of care
workers, but neither Labour nor the
Conservatives set out any detail on wider
reform of social care.
“For all the future-focused policies heard
at the conferences, it’s clear there are some
immediate and pressing health and care
challenges that will be on voters’ minds.
“The starting gun has been fired, the
election campaign is under way, and health
will remain high on the agenda.” n
Both Labour and the Green Party have announced plans to
overhaul NHS dentistry services. Image by Michal Jarmoluk from Pixabay
The starting gun
has been fired, the
election campaign is
under way, and health
will remain high on
the agenda.
HEALTHCARE-PROPERTY.COM JANUARY-FEBRUARY 2024 | 11
Policy
Patients offered the choice
to travel for treatment
Hundreds of thousands of NHS patients
who have been waiting the longest for
treatment will be offered the opportunity
to travel to a different hospital.
Under government plans, announced last
month, any patient who has been waiting
longer than 40 weeks and does not have an
appointment within the next eight weeks
will be contacted by their hospital via letter,
text, or email.
As part of the ambitious NHS Elective
Recovery Plan, offers will be sent to up to
400,000 eligible patients who will then be
able to submit their details, including how
far they are willing to travel — 50 miles, 100
miles, or nationally.
NHS teams can then identify whether any
alternative hospitals have capacity to see
them sooner.
In some instances, the patient’s request
will be uploaded to the NHS’s innovative
hospital matching platform — the Digital
Mutual Aid System — to see if NHS or
independent sector providers elsewhere in
the country can take on their care.
Amanda Pritchard, NHS chief executive,
said: “Despite pressure and the huge
disruption caused by strikes, NHS staff have
made great progress in reducing the longest
waits for patients — and this is just another
example of how we are introducing new
approaches to reduce how long patients
Lib Dem leader, Ed Davey, is calling for the introduction of a
‘Hospital Construction and Repairs Bill’, which would force the
Government to deliver on its 2019 manifesto pledge to build 40
new hospitals by 2030 by creating a legally-binding target date.
It comes as, according to a Lib Dem Freedom of Information
(FOI) request, NHS trusts up and down the country have either yet
to receive the promised funding, or have received less than 10% of
the projected costs to build the new hospitals.
Trusts which have yet to receive capital include Hampshire
Hospitals NHS Foundation Trust and the Royal Berkshire NHS
Foundation Trust.
And Nottingham University Hospitals NHS Trust, Dorset County
Hospital NHS Foundation Trust, James Paget University Hospitals
NHS Foundation Trust, The Royal Cornwall Hospital Trust, West
Suffolk NHS Foundation Trust, University Hospitals Sussex NHS
Foundation Trust, and Milton Keynes Hospital NHS Trust are
Under the new proposals, patients who have been waiting for over 40 weeks
will be able to seek treatment at another hospital. Image, Sasin Tipchai from Pixabay
wait, while improving the choice and control
they have over their own care.
“Giving this extra option to these patients
also demonstrates the clear benefits of a
single national health service, with staff able
to share capacity right across the country.”
It is estimated that approximately 400,000
patients — 5% of the overall waiting list —
will meet the criteria.
If no alternative hospital is found within
eight weeks of starting the process, the
patient will remain with their current
provider and keep their position on the
waiting list.
Some patients will not be eligible if their
clinical condition is too complex, making it
inappropriate to travel.
Responding to the announcement, Louise
Ansari of patient watchdog, Healthwatch
England, said: “Long waits are having a
devastating impact on both the physical and
mental health of people.
“People have also told us that they would
welcome the opportunity to travel to receive
care more quickly, as long as any additional
costs incurred would be covered.”
Lib Dems demand introduction of bill to speed
up delivery of New Hospital Programme
among those organisation that have received less than a tenth of
their outstanding project costs, according to the FOI data.
The findings follow figures which show the backlog maintenance
bill across NHS hospitals now stands at over £10bn.
And they come after an earlier Lib Dem report found that just a
quarter of the 40 new hospitals have received planning permission.
Davey said: “NHS trusts have been left without any funding
whatsoever as the walls fall around them.
“This is a national scandal.
“Ministers must introduce a Hospital Construction and Repairs
Bill to finally make good on their new hospitals promise and ensure
patients and staff are safe.
“We are left with hospital wards being drenched in sewage,
becoming roasting infernos in heat waves, and more often than
not, becoming overcrowded and in unacceptable condition. This
isn’t good enough.”
12 | JANUARY-FEBRUARY 2024 HEALTHCARE-PROPERTY.COM
Policy
A ‘rocky road’ for health and
care services as Chancellor’s
budget falls short
The road ahead for the health and care
sector looks ‘decidedly rocky’, according
to industry leaders after the Chancellor’s
recent Autumn Statement offered little in
the way of additional funding or a longterm
vision for recovery of services.
In his budget announcement last month,
Jeremy Hunt announced that between
2023/24 and 2024/25, under current plans,
NHS England’s budget will only crawl up
from £161.1bn to £162.5bn in cash terms — i.e
before factoring in inflation.
And day-to-day spending is now planned
to be some £3.4bn lower in 2024/25
compared to the Spring Budget 2023,
according to experts at health think tank,
The King’s Fund.
IT’S GOOD TO TALK
Improvements to health and care
announced during his speech broadly fell
into two categories — more support to
tackle mental and physical illness to help
people back into work, and investment to
boost healthcare innovation.
There were new funding commitments
to expand Talking Therapies — an NHS
England programme to support people
with mild and moderate mental health
conditions — plans to expand employment
support services within community mental
health teams to help people gain and retain
paid employment; and proposals to embed
employment support within mental health
and musculoskeletal services in England.
There was also a commitment to publish a
health and disability White Paper.
But, alongside this increased support,
there was also the hotly-debated threat
to remove free prescriptions for those the
government describe as ‘people who should
be looking for work but aren’t’.
INNOVATION BOOST
On boosting innovation in healthcare,
the Chancellor announced a new West
Yorkshire investment zone with a focus
on life sciences; and £5m seed funding
for a new Fleming Centre to help tackle
antimicrobial resistance.
And Hunt reiterated the desire to improve
the UK’s ability to support commercial
clinical research trials and provided
The Prime Minister chairs a cabinet meeting before the Chancellor’s
Autumn Statement. Photo credit: Simon Walker/No 10 Downing Street.
slightly more than £50m for the Our Future
Health genotyping programme, as well as
announcing a freeze on alcohol duty; a rise
on duty rates on tobacco products; and a
rise in the National Living Wage from 2024.
But what does all this mean?
Siva Anandaciva, chief analyst in The
King’s Fund’s policy team, said: “Overall, the
budget documents had relatively little new
to say on health and care spending and
are instead replete with references to the
Autumn Statement 2022, when there were
more-significant funding announcements
for health and social care.
UNDER PRESSURE
“From what I can see, the path ahead for
health spending looks decidedly rocky.
“Overall health spending growth is starting
to stall in real terms and higher economywide
inflation has further eroded substantial
amounts from the cash boosts awarded
to health and care services in last year’s
Autumn Statement — essentially, the cash
announced in 2022 will not go as far.”
He added: “Public sector pay awards
have a clear impact on NHS England’s
spending pressures and until those are set
for 2024/25 it is hard to anticipate just how
large NHS England’s budget should be.
“But few would believe it is possible for the
NHS to stick to its putative 2024/25 budget
without significant cuts to the scope and
quality of services for patients.
“And, even if the 2024/25 spending plans
are untenably low, until there is something
else on the table they will have to form
the basis of NHS operational and financial
planning for the coming year.
“So, even if these budgets are topped-up
in the fullness of time, in the interim NHS
leaders can expect the usual unproductive
industry of submitting, revising, and
resubmitting plans to begin.”
POOR DECISIONS
And he warned that, with local authorities
going bust and directors of adult social
services saying they cannot meet their
statutory duties, there are fears they may not
be able to balance the books.
He said: “No one knows what the future
course of industrial action may look like, or
what its financial implications will be.
“But, by not investing more in health
and care services now, the Government
is taking a substantial bet that it may rue
when organisations lay their accounts
next year and reveal potentially large and
embarrassing overspends.”
Instead, he argued, the Government needs
a more-long-term approach, saying: “It is
starting to feel like incoherency and a lack
of strategy represent ‘path dependency’ for
health and care funding announcements
— where decisions for the future are
constrained by the poor decisions of today
and the past.”
HEALTHCARE-PROPERTY.COM JANUARY-FEBRUARY 2024 | 13
Finance and Property Deals
Funding supports pay deal
for non-NHS health workers
Eligible healthcare staff at non-NHS
organisations such as charities, local
authorities, or social enterprises will
benefit from government funding to cover
the cost of their one-off payments as
part of the NHS pay award, worth at least
£1,655 each.
It comes after the NHS pay deal, agreed
between the Government and unions in
May, saw over one million staff including
nurses, paramedics, and 999 call handlers
receive a 5% pay rise for 2023 to 2024,
backdated to April, alongside two one-off
payments worth between £1,655-£3,789 for
full-time staff.
The Government has now agreed to
provide additional funding for organisations
with contracts to deliver NHS services, who
employ their staff on dynamically-linked
Agenda for Change contracts.
While these staff are contractually
eligible for the payments, the independent
organisations employing them are
responsible for making them.
The Department of Health and Social
Care has, however, responded to concerns
around providing the payments in the
current economic circumstances and will
make funding available to help deliver them.
Health Minister, Will Quince, said: “This
will ensure hardworking healthcare staff
and the organisations they work for are not
financially disadvantaged as a result of the
NHS pay deal, and means they will receive
their backlog bonus for their efforts during
the pandemic.
“Organisations will be able to apply for the
funding and will need to show they have
been negatively financially impacted by the
pay deal, and that their staff are employed
on dynamically-linked Agenda for Change
contracts.
“Many organisations have already
delivered the one-off payments to staff, but
can apply to be reimbursed to ensure there
is no impact on vital frontline services.”
The scheme, which will be funded from
existing departmental budgets, will open
in the coming weeks, and is expected to
be completed by the end of the 2023-2024
financial year.
As a result of the pay award, a newlyqualified
nurse has seen their salary go up
by more than £2,750 over the two years from
2021-2022 and 2023-2024, alongside over
£1,890 in one-off payments this year.
Non-NHS organisations commissioned by
Healthcare staff not directly employed by NHS trusts will also
receive a one-off payment. Image by Fernando Shiminaicela from Pixabay
the NHS have, where eligible, already been
funded for the consolidated 5% uplift under
the terms of existing contracts.
Responding to the announcement, Miriam
Deakin, director of policy and strategy at
NHS Providers, a membership organisation
which represents NHS organisations, said:
“Leaders across the NHS will welcome
wholeheartedly the news that eligible
healthcare staff providing vital health and
care services through social enterprises,
charities, and community interest
companies will receive the one-off payment
as part of this year’s pay award.
“These staff make a vital contribution to
delivering frontline patient care and at a
time when cost of living pressures continue
to bite, it is positive that this discrepancy is
finally being addressed.
“It is essential now that the process
for applying for this funding is as
straightforward as possible and that where
organisations have delivered the one-off
payments to staff already the reimbursement
process is equally streamlined to minimise
the impact on vital frontline services.”
Matthew Taylor, chief executive of the NHS
Confederation, which represents providers
from across England, Wales, and Northern
Ireland, added: “This is a very-welcome
intervention from the Government, and
one that recognises some of our members’
concerns that excluding non-statutory
providers from eligibility for central funding
of the recent pay rise would threaten the
ability of many to continue delivering vital
health and care services.
“This extra funding will help provide some
welcome certainty over the next year.”
But he warned that it was only a ‘one-off
short-term financial boost’ and called for a
longer-term solution.
“While grateful, our members will question
what they are meant to do in subsequent
years”, he said.
“Longer-term thinking and funding will be
required to ensure that healthcare providers
can continue to attract and retain the staff
needed to meet the increasing demand for
services.
“The fact that this one-off funding comes
from the existing Department of Health
and Social Care budget suggests that this
may come at a cost elsewhere in the health
service, and health leaders are clear that
robbing Peter to pay Paul does the service
no favours in the long run.
“While we are pleased that our calls have
been heard, and grateful that a short-term
solution has been found for non-statutory
providers, we are clear that the problem is
only partially tackled and will need funding
for future years to be found outside of
existing budgets.”
14 | JANUARY-FEBRUARY 2024 HEALTHCARE-PROPERTY.COM
Finance and Property Deals
Care home sale
completed
Christie & Co has completed the freehold
sale of Burlington Nursing Home in
Bognor Regis, West Sussex.
Burlington Nursing Home is registered for
40 service users in 36 rooms, of which 21
have ensuite facilities.
The home comprises two attached
properties which have been extended and
upgraded over the years, as well as a large
garden with secure outdoor space.
The business has been owned by Carey
Jamison since 2007 and was recently
brought to market to allow her to pursue
other business interests.
Following a confidential sales process with
Charles Phillips at Christie & Co, it has now
been purchased by Prime Care Ltd — an
established nursing agency that places
professionals in nursing and care jobs in and
around the Sussex, Surrey, and Staffordshire
regions.
The company also owns two care homes
in the region, with this acquisition taking it
to three.
Jamison said: “When I bought the business
through Charles, this was my first care home
and venture into the sector.
“It was a steep learning curve and,
although there have been challenges along
the way, I have enjoyed the time I have had
at Burlington and have taken the decision to
sell as I want to pursue other interests and
feel now is a good time to be handing over
the business to a new owner.”
Rojimon Varughese, director at Prime Care
Ltd, added: “Having been involved in the
domiciliary care sector since 2014, and also
owning two care homes in the south, I was
keen to expand, and Burlington Nursing
Home appealed greatly to me.
“The home has a good reputation in the area
and a dedicated team of staff, who I am looking
forward to getting to know and work with.”
And Charles Phillips, director of healthcare
at Christie & Co, said: “Having sold the
business to Carey back in 2007, it was a
pleasure to be asked by her to act as the
agent when she decided to sell.
“The home attracted a good deal of
interest from first-time buyers, existing
operators, and investors due to the number
of registrations and performance.
“This is a good business in the popular
coastal town of Bognor Regis and is the
third care home completion we have had in
the town in the last five weeks.”
Burlington Nursing Home was sold for an
undisclosed price.
CARE HOME BUYOUT
PROTECTS JOBS
More than 250 jobs have been
safeguarded at three North East care
homes following a multi-million-pound
deal by Malhotra Group Plc.
The Newcastle property, care, and
leisure company says it plans to plough
significant investment into the trio of
homes — which were formerly part of
Four Seasons Healthcare — based in
Howdon, Morpeth, and Blyth.
The value of the deal has not been
disclosed and the newly-acquired homes
have now been renamed, forming part of
Malhotra’s Lifestyle Care brand.
The company, which owns 15 homes
across the North East through its
Prestwick Care brand, said the deal
saved 257 jobs, but crucially secures
217 critical care beds across the region,
offering both residential and nursing care,
while protecting community resources.
PROPERTY FUNDS
SUPPORT HEALTH
INFRASTRUCTURE
Blackfinch Group has introduced
two new infrastructure and property
funds — the IFSL Blackfinch NextGen
Infrastructure and IFSL Blackfinch
NextGen Property Securities funds.
Both will have a minimum of 75% of
holdings within developed markets
and will look for companies under
the umbrella of digitalisation, energy
transition, and sustainable urbanisation,
including energy storage and renewable
energy generation, healthcare
infrastructure, and sustainable waste
disposal.
PRIVATE FUNDING
OFFERS LIFELINE
Private developer, Citybranch, has offered
to forward fund the construction of a
long-awaited new health and wellbeing
hub in Knutsford, Cheshire.
If approved, the £15m facility would be
let to the NHS on a 30-year lease, with
the agreement enabling the NHS to
acquire the freehold interest for £1 at the
end of the term.
The offer comes after 15 years of
lobbying to improve facilities for doctors
currently working out of four outdated
surgeries.
A decision is expected to be made early
in the new year.
HEALTHCARE-PROPERTY.COM JANUARY-FEBRUARY 2024 | 15
Finance and Property Deals
Benefiting from
trust and transparency
Exploring the role of benefit corporations within the property investment market
Bosses at a leading healthcare property
investor are calling for an increase in
the creation of benefit corporations
— or B Corps — within the financial
services industry.
Octopus Investments is the largest
manager of Venture Capital Trusts and
investments, helping to build care homes,
retirement communities, and other
healthcare facilities across the country.
And, in 2021, the company became
a B Corp — a certification measuring
an organisation’s overall social and
environmental performance.
Benjamin Davis, chief executive of
Octopus Investments, said: “B Corp
certification requires a company to
meet the highest standards of social and
environmental consideration, transparency,
and accountability, to balance profit and
the impact they have.
“The movement should feel especially
relevant for financial services, where trust
and transparency are integral.
“Whether you’re a financial adviser
guiding a client through an economic
downturn, an institutional investor
committing capital to a fund, or an investor
investing through a platform, the whole
industry relies on trust.
“Yet trust and transparency have not
always been associated with our industry.
In fact, I often see financial services ranked
among the least-trusted industries by
consumers globally.
“This is something we should strive
to change and is why we should be
encouraging frameworks like B Corp to
drive better, more-transparent business.”
He added: “I have been at Octopus for
12 years and I can say with confidence that
becoming a B Corp in 2021 was one of the
best decisions we have made in our 23-year
history.
“We have always known that people want
to buy from, and work for, companies that
out-behave and do the right thing, even
when no one is watching, so becoming a
B Corp was another important step for
us in building a trustworthy business that
makes decisions by considering all of its
stakeholders.”
The qualification and certification
process took the company two years and
has changed the way it operates.
Davis explains: “In every decision we
look at how we can serve our shareholders,
employees, customers, the environment,
and the broader community.
“It’s a powerful framework that’s legally
cemented into our business as we changed
our Articles of Association to ensure
we must consider the interests of all our
stakeholders when making decisions.
“And we use that framework to help us
continue to do the right thing when we set
objectives, run the day-to-day business, and
report on progress.”
Examples of the impact of the
certification include:
• Shareholders — the company produces
a comprehensive, publicly-available
annual report, despite there being no
obligation to do so as a privately-owned
company
• Employees — Diversity and inclusion
targets build a more inclusive workforce
and place renewed focus on training and
education
• Customers — The company continues
to provide a best-in-class service, with
financial advisers voting it five stars
for service nine years in a row at the
Financial Adviser Service Awards
• Environment — A net zero carbon
emissions target has been set to track
emissions every year
• Community — Volunteering is actively
encouraged among employees and more
than £1.5m has been donated through
the foundation, Octopus Giving
Davis said: “Financial services is an industry
that influences society, both in terms of
customers and in deciding where money is
directed and how effectively it is used.
“The industry has an enormous impact
on people’s lives and the planet, and
consequently we have a duty to people and
the planet.
“B Corp is an ideal framework to develop
trust and we are looking forward to growing
the ground swell of support for better
business.” n
16 | JANUARY-FEBRUARY 2024 HEALTHCARE-PROPERTY.COM
Finance and Property Deals
Shoots of light for healthcare
property investment
This article explores the current state of the healthcare property market and
why as it matures as a sector it is becoming more attractive to investors
The healthcare property investment
market, like other commercial
property markets, has seen a
downturn over the past 12 months, driven
principally by inflationary pressures and
subsequent interest rate rises since the mini
budget in September 2022.
However, according to experts at
commercial real estate and investment
specialist, Colliers, there is a growing
appetite from global capital funds to
explore the sector moving forwards.
In particular, the care home market is
attracting interest, according to Colliers’
Healthcare Market Snapshot for the third
quarter of 2023.
Speaking to Healthcare
Property, Richard Harris,
director and head of
healthcare capital markets at
Colliers, said: “For the past
12-18 months, there have
Richard Harris
Adam Lenton
been capital restrictions due
to wider market activity
and this slowed everything
down.
“But we are now in a
position where we are seeing
shoots of light in terms of
new investors from the UK
and overseas — including
the US, Europe and the Far
East — who are seeing value in the market.”
On the attraction of investors to the
Colliers’ latest Healthcare Market Snapshot reveals shoots of light as new investors move in from overseas
Transaction volumes are notably down on previous years, with openly available stock limited, but there
is growing appetite from global capital to explore the healthcare sector
social care sector in particular, Adam
Lenton, Colliers’ director and head
of healthcare valuation and advisory,
added: “With an aging population, and
the subsequent acute illnesses that come
with this, there is increasing demand for
care-based property advice and investment
across private and NHS providers.
A LIGHT TOUCH
“There are as many care homes closing as
there are opening, so there is a strong case
within real estate to develop high-quality,
purpose-built facilities.
“We have also seen significant capital
interest in the senior living/retirement
sectors, which are designed with a ‘light
touch’ care element on site.”
The NHS waiting list crisis is also
attracting attention, with Harris reporting
an emerging market among property
investors for high-acuity facilities including
neuro and rehabilitation services.
“Over the past decade, the pool of
investor interest in care homes has grown
significantly, with specialist funds such as
Octopus, Target, and Impact being joined by
mainstream institutional investors”, he said.
“There is still a degree of nervousness
around ‘reputational risk’ which is less
prevalent than in core sectors such as
offices, but as the market continues to
mature, and lease structures become aligned
to that risk , investors generally are more
relaxed.”
TICKING BOXES
He adds: “Healthcare has really matured as
a sector and is noticeably on the agenda of
the majority of funds now.
“It provides a long-term, secure income
for investors and ‘ticks the ESG box’, which
is a real attraction.”
“With yields moving out over the last 12
months, we are seeing engagement from
new investors who see this as a window of
opportunity to acquire good-quality assets
while the specialist healthcare REITs have
capital restrictions.
“Despite the recent fall in capital values,
there is still an imbalance between supply
and demand of good-quality real estate and,
as such, we predict yields will recover at a
faster pace than some of the other real estate
sectors.” n
HEALTHCARE-PROPERTY.COM JANUARY-FEBRUARY 2024 | 17
Finance and Property Deals
Healthcare premises
investment stalls
Harry Hyman, founder and chief executive of Primary
Health Properties and publisher of Healthcare Property
Magazine’s owner, Nexus Media Group, explores the
delays to new healthcare projects being caused by
intransigence on rental levels from the NHS
Primary Health Properties PLC
(PHP) is a FTSE 250-listed real
estate investment trust (REIT).
Established for nearly 30 years, PHP is a
long-term specialist investor in healthcare
premises, with £2.8bn invested across 514
sets of premises in the UK and Ireland.
Approximately 70% of this portfolio
is let to GP practices delivering services
in primary care for the NHS and its
Irish equivalent, with 20% let to NHS
organisations delivering similar services.
Currently, 90% of the portfolio is in the
UK and some six million people obtain
healthcare services from PHP’s buildings
Newly-formed Integrated Care Systems
(ICSs) have a fundamental requirement to
change models of care.
And, for every right clinical reason,
appropriate services are being moved from
secondary care to primary care.
That requirement is bolstered alongside
the introduction of more than 29,000
direct patient care staff working in general
practice — who are not GPs or nurses —
since March 2019.
In many cases these dynamics, alongside
an ageing, unfit, and inadequate primary
care estate, result in a need for new
primary care premises in order to realise
commissioning intentions.
New primary care estate has to be paid
for by capital and this is available from state
and also from the private sector.
State capital is fundamentally restricted
and subject to myriad competing priorities,
including the New Hospital Programme
and rectification of Reinforced Autoclaved
Aerated Concrete (RAAC).
It is a matter of record that allocations of
state capital to primary care are extremely
low and the delivery of new primary care
premises through state capital is minimal.
Private capital for new primary care
premises is available through Third Party
Development (3PD), a market that has
been established for some 30 years.
… in the last 12 months the delivery of new
premises through 3PD has largely ground
to a halt, with no immediate prospect of a
resumption.
Under 3PD, the private developer draws
on its own capital to deliver appropriate
premises which are then let to either
GP practices or members of the NHS
‘family’ under an institutionally-investable
commercial lease, usually for a fixed period
of 25 years.
The rent payable for the premises
represents the developer’s annualised cost of
delivering the building.
And this rent is agreed with the ICS,
which is advised by the District Valuer
(DV) and revenue funded, either through
premises reimbursement — where GP
practices hold the lease — or direct by the
NHS if an NHS body takes the lease.
Over the years 3PD has delivered a large
number of purpose-built, modern, and
flexible premises, with over 12 million
patients — around 18% of the UK — now
served through buildings owned by its main
providers.
18 | JANUARY-FEBRUARY 2024 HEALTHCARE-PROPERTY.COM
Finance and Property Deals
However, in the last 12 months the
delivery of new premises through 3PD has
largely ground to a halt, with no immediate
prospect of a resumption.
The reason delivery has failed is that the
typical level of rent which is offered by the
NHS is approximately 30% lower than it
needs to be in order to allow schemes to be
commercially viable.
As a result, private capital from 3PDs will
not be made available for scheme delivery,
instead pursuing acceptable returns in other
sectors and territories.
Alongside the shortage of state capital,
there is a very bleak prospect for delivery
of new primary care premises, which are so
essential for service change.
The situation for 3PD rents becomes even
more frustrating on closer examination.
The cost of constructing new premises
(materials and labour) has increased by
approximately 60% over the last three years.
And, over the last 18 months, the Bank
of England base rate has risen from 0.75%
p.a. to 5.25% p.a as the market has returned
to the norm of higher base rate not last seen
since the 2007-08 Global Financial Crisis
(GFC).
The rise in interest rates means the
yield or rent multiplier on all commercial
property, including primary care, also
increases, which means the same amount
of rent pays for less capital cost for the
building. There is, therefore, significant
rising cost and less ability to pay for it with
a given level of rent.
ICSs use the DV to advise them on the
level of rent for a new development and
they do not value the rent on the cost of
delivering the premises, but instead adopt
historic rental ‘comparables’.
The DV’s methodology typically
generates a rent which is about 30% less
than the cost of delivering the premises in
today’s climate of higher build and labour
costs and the cost of capital reverting to
pre-GFC levels.
In some limited cases ICSs have chosen
to increase the DV’s level of rent to enable
developments to proceed. However,
significantly more ICSs have chosen to
follow the DV’s advice, meaning that
developments are no longer viable and will
not be delivered.
The rental tone in the sector as controlled
by the DV has ensured, over the years,
that rents have fallen in real terms and
performed considerably worse than other
alternative sectors like care homes and
student housing.
And this has resulted in limited capital
investment from 3PD in the UK as
more-equitable returns can be achieved in
other sectors. For example, we have seen
specialist investors like Primary Health
Properties invest over £200m into Irish
primary care developments since 2016.
While primary care, and therefore
the setting of rents for new primary care
developments, is fully delegated from NHS
England to ICSs, it is our understanding
that NHS England continues to take an
active role and advises ICSs that the level
of rents for new developments must not
exceed the DV’s valuation.
Adopting that advice means new schemes
cannot come to fruition, thereby frustrating
ICS commissioning objectives.
Research commissioned by PHP has
shown that primary care rents can rise
Alongside the
shortage of state
capital, there is a
very bleak prospect
for delivery of
new primary care
premises, which
are so essential for
service change.
ahead of inflation and remain relatively
more affordable than other health sectors
including local authority-funded elderly
care homes, and considerably more
affordable than the mainstream commercial
sectors.
From a 3PD perspective there is
fundamental demand for new premises
from service commissioners.
In its recent Mission Statement for
the NHS, the Labour Party is clear that
primary care will play a very-significant role
in modernising the NHS.
Although in the minority, we are starting
to see a handful of ICSs increase rents
beyond DV assessment, in order to provide
a suitable funding envelope.
PHP and other investors alike want to
continue to invest in the sector, but require
acceptance from commissioners and their
advisers that the rental tone needs to be
higher to enable modernisation of the
primary care estate to meet current and
future commissioning requirements. n
PHP and other investors alike want to
continue to invest in the sector, but require
acceptance from commissioners and their
advisers that the rental tone needs to be higher
to enable modernisation of the primary care
estate to meet commissioning requirements.
HEALTHCARE-PROPERTY.COM JANUARY-FEBRUARY 2024 | 19
Market Analysis
A positive outlook for
healthcare construction
The latest Glenigan construction industry forecast predicts a rise in the
number of healthcare projects over the next two years
The report provides a forecast based on
analysis of Glenigan’s database of current and
planned construction projects across all sectors
This graph shows the value of underlying project starts in the
health sector compared to other markets
The healthcare construction sector
is expected to pick up over the next
two years as delayed projects start
on site and the upcoming General Election
puts the NHS at the forefront of the
political landscape.
According to Glenigan’s newly-released
Construction Industry Forecast 2024-
2025, health projects starts dropped by an
estimated 15% in 2023 as NHS resources
and management time were prioritised on
addressing long waiting lists and resolving
industrial unrest.
Nevertheless, the outlook for the
health sector remains positive with NHS
investment likely to be a high political
priority and a 3.8% per year real-term
growth rate in NHS capital funding set to
support a rise in starts from 2024.
LOOKING AHEAD
The report forecasts the value of underlying
project starts for health developments with
a construction value of less than £100m will
reach £3.5bn in 2024 — an 11% increase
on this year — and £3.55bn in 2025 — a
further 2% rise.
The report states: “The Government
has committed to a progressive long-term
increase in NHS capital investment.
“The Spending Review in October 2021
allocated £32.2bn of capital funding to the
Department of Health over the three years
to 2024/25, including plans to upgrade
over 70 hospitals by the end of the decade.
“In 2019, the Government
also announced plans for 40
‘new’ hospitals by 2030. This
was relaunched in May of
this year as Hospital 2.0, an
enlarged programme of 45
hospital projects, including
five additional hospitals with a
RAAC problem.
“However, progress to date
has been slow, with a National
Audit Office investigation
finding that only 32 projects are
likely to be completed by the
end of the decade.
“To date, only seven projects
have started on site, while 31 do
not yet have full funding to start
core building works, suggesting
that they are unlikely to start
during the forecast period.”
TOP PRIORITY
However, the report adds:
“Although project starts have
fallen recently, the outlook
for the health sector remains
positive.
“NHS investment will be
a top political priority in the
run-up to next year’s General
Election, and a 3.8% annual realterm
growth rate in NHS capital
funding is expected to support
an increase in starts from 2024
The healthcare construction market is expected to grow over
the next two years
The South East and East of England have seen the most activity
as the current frontline service delivery crisis eases.
“The increase in approvals this year is forecast to feed
through as an 11% rise in project starts in 2024.
“Post-election, sector growth is forecast to moderate
to 2% in 2025 as the new administration reviews
spending programmes and priorities.” n
HEALTHCARE-PROPERTY.COM JANUARY-FEBRUARY 2024 | 21
Market Analysis
Skills and labour shortages
continue to impact
healthcare construction
The UK construction industry is a
crucial driver of economic growth
and development.
However, it faces a series of challenges,
with one of the most-pressing issues being
the ongoing skills and labour shortage.
According to Currie & Brown’s UK
Construction Market Outlook report —
which tracks construction activity from
the start of 2023 to date — 225,000 extra
construction workers will be needed by
2027 to meet predicted demand.
Nick Gray, chief operating officer for the
UK and Europe at Currie & Brown, said:
“The national infrastructure pipeline is
crucial to both the economic health of the
UK, and improving the entire population’s
quality of living through increased access to
key services.
“Therefore, the predicted skills shortage
revealed in this report should be seen as
a wake-up call for the construction industry.
“Avoiding a cliff edge that threatens
the delivery of key projects such as the
New Hospital Programme will demand a
collaborative effort on training from players
across the industry.
“It will also need robust project
management and continuous, close control
of cost and risk.”
A key issue is an ageing workforce, with
35% of construction workers over the age
of 50.
An exodus of EU workers post Brexit
and during the COVID-19 pandemic has
further exacerbated the problem.
One of the most-concerning trends,
however, is the sharp rise in skills shortages,
with plumbers, bricklayers, carpenters, and
electricians among the trades experiencing
the most-significant issues.
And one of the root causes of this is
the decline in the number of completed
construction apprenticeships, which since
2017/18 has fallen by around 11% annually.
Tim Balcon, chief executive of the
Construction Industry Training Board,
(CITB), said: “From building the homes
the country needs, to constructing energy
and transport infrastructure and retrofitting
the built environment to help drive down
energy bills and meet net zero targets, the
need to recruit and retain talent in the
sector has arguably never been greater.
“To bolster industry’s resilience, CITB
will strive to attract and train a diverse
range of recruits for industry, equipping
them with modern skills for rewarding
construction careers and I look forward to
working with and supporting industry and
stakeholders in the challenging times that
lay ahead.”
As well as creating new apprenticeships
within the market, Currie & Brown’s report
advises project teams to engage early with
their contractors to ringfence skilled labour
and expand their pool of supply partners.
It also suggests that part of the solution to
the problem could be delivered through the
use of advanced technologies, such as AI,
which will provide benefits through design,
cost, and risk management, safety, and
offsite construction innovations. n
Avoiding a cliff
edge that threatens
the delivery of key
projects such as
the New Hospital
Programme
will demand a
collaborative effort on
training from players
across the industry.
HEALTHCARE-PROPERTY.COM JANUARY-FEBRUARY 2024 | 23
Building Design
New guidance sets the tone for the
future of mental health settings
NHS England has updated its design
guidance for the development of
medium and low-secure mental health
facilities for both adults and children and
young people.
Health Building Note 03-01 Supplement
1: Medium and low secure mental health
facilities for adults; and Health Building Note
03-02 Supplement 1: Medium and low secure
mental health facilities for children and young
people were published last month and
highlight best-practice approaches to the
creation of more-therapeutic environments
for psychiatric patients in acute facilities.
Informed by the Design in Mental Health
Network, the Care Quality Commission,
architects and contractors, and estates
specialists, key recommendations include:
• Providing ground-floor living
Photo: Kleiton Santos from Pixabay
accommodation where possible
• Briefing and design should respond to the
national service specifications around leastrestrictive
environments
• A careful balance between maintaining a
therapeutic and psychologically-supportive
environment within a safe and secure
facility, while protecting the safety and
wellbeing of all building users
• Designing services, not just buildings,
informed by ‘experts by experience’
• Accessible accommodation and facilities
which promote equality, choice, and
inclusivity
• Greater emphasis on supporting meaningful
activity through a variety of spaces which
are flexible and adaptable
Hannah Chamberlain, chief executive of
the Design in Mental Health Network, said:
“Much work has been going on behind the
scenes and we are delighted to be able to
share these updates.
“We look forward to continuing our
engagement with NHS England and
articulating the standards of excellence that
we all as a design community aspire to.”
Reducing ligature risk on psychiatric wards
A new guidance document has been
published aimed at reducing harm from
ligatures in mental health wards and
environments for people with learning
disabilities.
Developed by members of the Mental
Health and Learning Disability Nurse
Directors Forum, experts by experience,
and the Care Quality Commission (CQC);
the guidance is aimed at staff who have
responsibility for caring for patients, as
well as those who assess and manage risk
in the inpatient environment, and those
responsible for buying, installing, and
maintaining fixtures and fittings.
The built environment is one of five key
factors that the guidance says should
be considered when working to reduce
harm from ligatures — the others being
therapeutic engagement, staffing and skills,
technology, and procurement.
The detailed section on the built
environment focuses on minimising
harm associated with the use of ligatures,
including ligature material and ligature
anchor points.
SAFETY FIRST
And the guidance gives examples of safety
interventions, with a critical difference from
previous advice being that low-lying ligature
points should not be deemed low risk and
should be removed wherever possible.
The guidance also covers ward layout
and design, and the importance of striking
a delicate balance where staff are able
to observe patients, support a home-like
environment, provide private spaces to
promote patient dignity, and create a
therapeutic environment.
It states: “Ward design and how well staff
are able to observe patients are contributory
factors for a proportion of suicides.
“An ideal ward design provides maximum
opportunity to observe patients.
“Locations with a good line of sight
reduce the need for restrictive intrusions
and support a non-institutional ‘home-like’
environment.
“Private spaces are also important for
providing patients with a greater sense of
control, identity, and dignity and can help
improve people’s wellbeing and positive
behaviour and play a significant role in their
recovery journey.”
It adds: “Research has shown that almost
all deaths by suicide happen in places
where patients have privacy in bedrooms
and bathrooms — with a minority of 8%
happening in shared or communal areas.
“Safe and effective mental health care
relies on a careful balance between safety,
privacy, and dignity, ensuring individual
patient needs are met in line with the
Equality Act 2010 and patients’ human
rights.
“As a result, services need to make sure
that they have appropriate systems and
controls in place to keep people safe while
balancing the need for privacy.”
To coincide with the guidance, the Mental
Health and Learning Disability Nurse
Directors Forum has developed a ligature
point assessment template designed to
support staff in identifying and recording
ligature risk points, controls, and actions
required to mitigate risks associated with
the built environment.
Commenting on the document,
Hannah Cadogan, a lecturer in nursing at
Roehampton University and representative
for lived experience at the Royal College
of Nursing, said: “As a nurse myself, I
know how easy it is to concentrate on the
measurable aspects of a risk or difficulty.
“You can easily create a tick-box form to
say you have door handles that cannot be
used as ligature point; in this you feel as a
healthcare worker you can demonstrate you
have reduced the risk, which feels like a job
well done.
“However, as a person who has suffered
from severe mental illness and used mental
health services, I have learnt from my own
lived experience that the interventions
that are not so easily measurable, like
therapeutic engagement, more often than
not were the factors that reduced my risk of
using a ligature.”
24 | JANUARY-FEBRUARY 2024 HEALTHCARE-PROPERTY.COM
Preview
The cream of the caring crop
The Healthcare Design Awards, previously run by Pinders for 25 years, will next
year be organised by long-term event partner, Caring Times.
To be held at the Royal
Lancaster Hotel on 27
March, the awards recognise
innovation and excellence in the
design of care facilities.
Whether it’s a new-build,
extension, or regeneration project,
the judges will be looking for entries
which not only demonstrate good
design, but have made a real impact
on people’s lives.
They will include care homes
for the elderly; homes for adults
and younger people with learning
difficulties, sensory or physical
impairment, mental disorders,
acquired brain injuries, or substance
misuse; extra-care, assisted living,
and retirement housing; care
villages; and clinics and secure units.
This year there are six categories:
• Best Architectural Design
(sponsored by Virgin Money)
• Best Interior Design
• Best Exterior Design
• Best Specialist/Dementia Care
Design
• Best Independent Living Design
• Best Acute/Primary Care Design
The entry deadline has now passed
and the judges will soon be meeting
to consider all entries, with three
finalists to be chosen in each
category.
Judges will then visit the finalists
to view the projects in person
and decide on a winner for each
category.
Each finalist will receive:
• A trophy recognising their
achievement to display within
the project
• £500 payable to a charity/good
cause of their choosing
• Two free tickets to the Healthcare
Design Awards in London,
where finalist projects will be
showcased prior to winners being
announced
• PR in Caring Times magazine
• An awards finalist logo for use in
marketing material
For more information on
attending the event, visit
healthcaredesignawards.co.uk
or call 020 7104 2000
HEALTHCARE-PROPERTY.COM JANUARY-FEBRUARY 2024 | 25
Building Design
Five lessons from Alder Hey
In this report we explore the approach to the design of two new mental health buildings at
Alder Hey Children’s Hospital in Liverpool and how they will set a precedent for future delivery
of more-therapeutic clinical settings
“But why should it be this way?
“Imagine if typical clinical buildings were
uplifting, positive, homely environments,
flooded with natural light and connected to
gardens and greenery.
“And imagine if, instead of dreading
entering a hospital, patients felt they were
visiting a calm, comforting place of healing.”
To inform future design, he has collated
five ‘lessons learned’ from the projects,
which he hopes will create a new generation
of psychiatric facilities.
The Catkin Centre and Sunflower House have been designed as two
connected buildings surrounded by open space and views to parkland
Patients are set to move into two new
purpose-built mental health units
at Alder Hey Children’s Hospital in
Liverpool.
The Catkin Centre and Sunflower House
provide much-improved mental health care
for children and young adults, bringing
together a range of specialist psychiatric
services previously scattered across the
hospital site and through the city.
Arranged in two connected buildings
covering 3,000sq m, the facilities were
designed by Cullinan Studio and represent
an alternative approach to the traditional
hospital typology by creating a series of
cloistered routes around two courtyard
buildings where clusters of consulting rooms,
bedrooms, and day spaces are gathered
around a central outdoor garden room.
NATURAL MATERIALS
The buildings themselves are raised over the
car park, drop-off, and pedestrian access
area and are set against a backdrop of stone
gabions and garden terraces.
External walls are clad in red-brown
weathering steel panels to contrast with the
green planting and bay windows.
And, inside, the interior is lined with
timber, adding warmth and bringing a
feeling of nature into the internal spaces,
while bedrooms and clinical consulting
rooms have projecting bay windows offering
‘child-sized’ refuge spaces looking towards a
new park.
The Catkin Centre will provide a new
home for outpatient services including
ASD, ADHD, development paediatrics,
CAMHS, eating disorders, and crisis care;
and Sunflower House provides a ‘homefrom-home’
for young people with complex
and enduring mental health conditions,
comprising a 12-bed inpatient mental
health unit for children aged 5-13.
It is one of only six inpatient units for this
age group in the country.
LESSONS LEARNED
Architect, Roddy Langmuir of Cullinan
Studio, said: “Designed for patients’
mental wellbeing, the Alder Hey Children’s
Hospital in Liverpool pioneers a new
approach to clinical buildings.
“As the architects behind the hospital’s
new Catkin Centre and Sunflower House
buildings, we believe these buildings can
provide a blueprint for the NHS and all
healthcare providers.”
He added: “The links between
environment, mental health, and physical
health are now well established. For example,
a significant body of evidence shows that a
connection to nature can improve patient
outcomes and recovery times.
“Yet, traditional hospital buildings are
designed with virtually no reference to the
mental wellbeing of their patients.
“Too often they are functional,
forbidding, and detached from the natural
world.
1. Hospital masterplanning: Enable a
joined-up healthcare approach by
creating a ‘health campus’
The Alder Hey project brings together
a range of facilities that were previously
scattered across the hospital site and the city
of Liverpool in two connected buildings.
The new buildings come together with
the main hospital, The Institute, the
bereavement centre, and a re-imagined
Springfield Park (also designed by Cullinan
Studio with Turkington Martin) to form
a ‘health campus’, offering a new joined-up
approach to the treatment of physical and
mental health for children and young adults
and giving patients what one clinician
described as ‘a Ritz experience’.
The buildings and the spaces between
them have been designed to accentuate
opportunities for planting, walks through
landscape, and views to create a holistic
approach to ‘health in nature’.
This kind of innovative approach has
great benefits, but also challenges as clinical
and patient privacy needs must be balanced
with maintaining a welcoming and open
environment.
With imaginative solutions, architects
can meet these challenges and enable
hospitals to deliver healthcare that joins up
physical and mental wellbeing.
2. Design legible layouts that feel
safe, warm, welcoming, and noninstitutional
Traditional hospital buildings tend to be
mazes without centres; confusing labyrinths
of corridors and identical, boxy rooms that
leave patients disorientated and alienated.
Alder Hey takes a completely different
approach.
26 | JANUARY-FEBRUARY 2024 HEALTHCARE-PROPERTY.COM
Building Design
Masterplanning of the site has created
a ‘health campus’. Drawing, Turkington Martin
Cloistered routes surround two courtyard buildings,
where clusters of consulting rooms, bedrooms, and day
spaces are gathered around a central outdoor garden
room offering activities and views.
It is a legible layout as users can easily orientate
themselves within the building, promoting feelings of
security, and reducing stress.
Gone are the long, intimidating, windowless
corridors of typical clinical buildings.
With plenty of seating, daylight, and views outside,
the circulation at Alder Hey is designed as a place to be,
not just to pass through.
And extra-wide ‘bulges’ in the generous corridors
prevent the circulation areas from being potential
places of conflict — a common cause of patient stress
in traditional mental health units with their typically
narrow routes.
Simple, clear layouts and corridor ‘bulges’
help with orientation, reducing stress
The buildings represent a new
way of designing hospitals
A timber ‘cone’ brings
daylight into the building
It is important to integrate mental
health facilities into the community
3. Connect patients to the natural world
The eddies in the corridors serve another purpose;
they connect patients to the buildings’ central outdoor
garden rooms, so that even when indoors they feel close
to flowers, plants, and daylight.
Alder Hey is the first children’s hospital in Europe to
be integrated within a new publicly-accessible park, and
the mental health buildings are surrounded by green
space, trees, and flowers.
Bedrooms and consulting rooms have projecting bay
windows that offer ‘child-sized’ refuge spaces that shield
direct overview from outside and look instead towards
the new park.
So all parts of the buildings — and all spaces to wait,
be alone, or be sociable — give views of nature.
Numerous empirical studies have shown that
connection to nature reduces stress and heart rates and
improves feelings of wellbeing.
While a parkland may not be a practical possibility
for all hospitals, architects and designers can find
imaginative ways to bring patients closer to nature, even
in the most-unpromising locations.
4. Make hospital buildings multi-sensory
instruments for healing
Connecting with nature promotes healing because it
provides a form of effortless stimulation appreciated via
all the senses.
The simple act of sitting in contemplation in a
courtyard garden presents you with an array of subtly
changing colours, textures, lights, sounds, and scents.
Central outdoor garden rooms bring people close to nature, even when
they are indoors, thanks to the planters being right up to the glazing
As well as creating gardens and outdoor rooms, architects can bring nature
into buildings by using natural materials.
Internally, the Alder Hey buildings are made of timber, a material not normally
associated with hospitals, but here revealed and expressed throughout.
The wood creates a warm, tactile effect that can be appreciated with multiple
senses: sight, smell, and touch.
The building itself can then become an instrument for healing.
5. Integrate hospitals into the community
Hospitals are public buildings, but even when they are in residential and urban
areas, it is rare for them to feel like cherished parts of the community. They are
usually alien ‘other’ places: forbidding institutions, generally ignored and, when
needed, approached with trepidation.
Alder Hey’s location within a new park points the way to new ways of
thinking about hospital buildings.
Why shouldn’t they be pleasant places to visit, positively integrated into
communities, even loved?
Visitors to The Catkin Centre and Sunflower House do not have to sit in
the ‘limbo’ of boring, formal waiting rooms between appointments; they can
wander in adjoining courtyards, sit at desks to carry on their work or school
homework, and carry on their lives in a visually-interesting space.
The British have a deep regard for the NHS and visiting its hospitals
shouldn’t be a matter of dread, but thought of warmly as an opportunity to find
tranquillity and restoration in a place of healing. n
HEALTHCARE-PROPERTY.COM JANUARY-FEBRUARY 2024 | 27
Building Design
Closing the circle:
Regenerative design
for health and wellbeing
Building resilient healthcare across the UK and Europe is a growing priority and the market is facing
many challenges that are straining such a vital resource. Here, Andrew Tempany, technical director,
and associate director, Lynne Houlbrooke, from Stephenson Halliday, an RSK Group company, lay
out how we close the circle and harness the benefits of regenerative design for greater resiliency
In today’s world, we face challenges
that exert pressure on indispensable
healthcare systems: an escalating climate
crisis, the legacy of a global pandemic,
and economic uncertainty are stretching
the services and infrastructure of national
health and social care across Europe.
With extreme high temperatures being
felt across the continent this summer,
the pressure caused by environmental
conditions is only increasing and, when
combined with economic stresses, it is
making for difficulties in care provision.
However, regenerative design approaches
offer the opportunity to contribute towards
the alleviation of the present challenges
facing our vital healthcare systems.
RESTORING AND REPLENISHING
The principle of regenerative design places
ideas of restoring and replenishing the
surrounding natural environment through
our built infrastructure at its centre,
…regenerative design
approaches offer
the opportunity to
contribute towards
the alleviation of the
present challenges
facing our vital
healthcare systems.
creating net positives through a circular
approach.
This means integrating buildings and
infrastructure into existing networks
and spaces so they are of benefit to, and
accessible by, the community.
And, in the healthcare context, this is
particularly valuable.
Stanley House is a specialist
facility in neurological complex
care in Herefordshire where the
landscape has been design to
incorporate healing courtyards
The village of Staunton in Gloucestershire is cultivating ‘edible
landscapes’ that embody therapeutic horticulture principles
A recent study by The Wildlife Trusts in
the UK found that ‘green prescribing’ —
that is, referring patients to nature-based
programmes — could result in an annual
cost saving of £635.5m when supporting
1.2 million people, in addition to the
mental and physical health benefits of
accessing nature to the individual.
28 | JANUARY-FEBRUARY 2024 HEALTHCARE-PROPERTY.COM
Building Design
Creating health and social care
environments that give access to green
space and nature offers healthier spaces for
patients and clinicians by supporting both
mental and physical wellbeing.
And the reach is much wider: staff
and patients become their guardians,
maintaining the environment and further
supporting patient rehabilitation.
BRINGING THE OUTSIDE IN
Nurturing this link between the indoors
and the outdoors, bringing nature to
patients, is exemplified at Stanley House, a
specialist facility in neurological complex
care in Herefordshire.
Here, the landscape has been designed
to incorporate ‘healing courtyards’ that are
directly linked to the individual rooms of
the building, connecting the outdoors and
indoors.
Local orchards have been reinstated for
their cultural and sensory associations, and
plants have been installed at different levels
to create a unique sensory environment that
brings residents back in touch with nature.
The cultural aspect of ecosystems
services in contributing to our wellbeing is
important, as it relates to a sense of place,
connection and identity, as well as creating
a rich design focus for spaces in which to
decompress.
The village of Staunton in
Gloucestershire is another successful
example of developing greater access
to nature through cultivating ‘edible
landscapes’ that embody therapeutic
horticulture principles.
LIVING OFF THE LAND
The village’s community garden, designed
to reflect the historic Chartist architecture
of the village and to embody the aspirations
of the Chartists to live a life on the land,
offers a shared central space to be enjoyed
by everyone.
The garden is an extension of the village
that encourages healthy living through
increased access to fresh fruit and vegetables
grown by residents and social spaces that
can be enjoyed by all.
Staunton’s gardens take a preventative
approach to healthcare, supporting health
and wellbeing in day-to-day life.
Bringing these spaces to the heart of
communities has innumerable benefits.
The regeneration of Green Gates
Community Park in Frodsham, Cheshire,
emphasises the power of accessible green
space, as well as co-design with its users.
Here, the community directly informed
the development and rebuilding of its local
playground, which ensured it met its needs.
CLOSING THE CIRCLE
Now open to the public, the park was
co-designed to provide learning and
play space for children at the same
time as being an open space for all local
residents, incorporating accessible paths
for the elderly and wheelchair users as
part of a lifetime neighbourhood design
concept, another core tenet of healthy and
sustainable communities.
Closing the circle and bringing health
and social care considerations back into
these wider contexts offers multiple benefits
by curating reflective landscapes that are
more than ‘just’ restorative.
By embracing regenerative principles,
developers can design healthy environments
for all and, most importantly, integrate
these into the heart of communities, where
they are valued most.
Circular and regenerative design
approaches ensure the design is right
for its context by looking closely at the
interconnections that already exist in
the community and incorporating wider
benefits.
Such an approach draws the United
Nations Sustainable Development Goals
(SDG) and the six capitals of design into
projects, creating lifetime neighbourhoods
that meet our needs and grow with us into
the future, as well as contributing solutions
to contemporary environmental and
societal challenges.
The challenges faced by this industry are
broad but, by recognising the benefits of
many smaller scale interventions, we can
achieve strategic benefit.
SMALL-SCALE
INTERVENTIONS
The important thing here is to have a
compelling vision and to recognise how the
design for a site can contribute to a wider
environmental vision or strategy as part of a
network of practical, regenerative, naturebased
interventions.
This is how we can harness the power of
small-scale interventions to add value so
they are greater than the sum of their parts.
To achieve this vision, good design is key.
The simplicity of design — elegant
solutions that realise multiple benefits and
that work for people — is equally vital.
Whether this is through considering
access and flow, creating a design to capture
the imagination and delight the senses, or
working for a range of different interests
and behaviours, we must take an approach
that considers the management, sustainable
maintenance, and governance of the space
from the start.
Such a regenerative, collaborative
approach ensures the delivery of resilient
healthcare services for the future in line
with the wider benefits of sustainable
development goals.
This is the bigger picture of modern
healthcare.
Designing healthcare settings to sit
within natural and community spaces
affords us the opportunity to create real,
far-reaching resilience. n
ABOUT THE AUTHORS
Andrew Tempany is
technical director of
landscape design at
Stephenson Halliday, an
RSK Group company
specialising in landscape
architecture and
environmental planning.
Lynne Houlbrooke is
associate director of
landscape design at
Stephenson Halliday.
HEALTHCARE-PROPERTY.COM JANUARY-FEBRUARY 2024 | 29
Estates and Facilities Management
Ultra-Violet light can disinfect larger areas, such as
operating theatres or consultation rooms, within minutes
Some cleaning robots are equipped with UV-C
technology to disinfect areas as they clean them
Robots provide a consistency of service, enabling
the upkeep of cleaning standards and compliance,
while providing valuable real-time data
Smart choices:
Facilities management
technology for hospitals
Adam Mitton, managing director of healthcare at Mitie, looks at three ways hospitals are embracing
smart technology to enhance services and deliver efficiencies
Against the backdrop of a
notoriously-busy healthcare system,
managing healthcare estates and
facilities to an optimal standard has never
been more crucial.
Clean, safe, and well-maintained spaces
are a key part of enhancing staff and patient
experiences, and with the ongoing focus on
easing waiting list backlogs, increasing the
speed at which care facilities can be turned
around is more important than ever before.
And developments in facilities
management (FM) technology can help,
such as these three smart solutions.
SENSORS AND REMOTE
MONITORING
The most-efficient way of enhancing the
day-to-day running of any building is to
have a complete understanding of both the
facilities and the people using them — and
hospitals are no different.
Sensors can be used to gain a full view
of the facilities and areas that can be
optimised, by monitoring movements and
collecting data in real time.
This provides FMs with the knowledge
needed to continually evolve their service
and identify longer-term trends.
They also help with the practical,
everyday operations of healthcare estates, by
providing actionable insights, which allow
FMs to deliver demand-led services.
For example, real-time data measuring
footfall provides crucial insight on which
areas are busiest, and where cleaning or
security services may be most needed.
Similarly, automatic alerts may prompt
the replenishment of hand towel and
sanitiser dispensers when these are running
low, removing the need to manually check
each one — especially in non-acute areas
of the building, such as administration or
30 | JANUARY-FEBRUARY 2024 HEALTHCARE-PROPERTY.COM
Estates and Facilities Management
outpatient units.
Engineers, too, can benefit from remote monitoring,
as this may point towards the early signs of a problem
with an asset or system — such as critical ventilation–
so this can be pro-actively addressed before an impact
occurs affecting patients and clinicians.
UV-C LIGHTS
With thousands of people visiting every day, it is critical
that healthcare estates and facilities are maintained to a
safe hygiene standard, as efficiently as possible.
To address this, there are innovative solutions to speed
up some of the more manual, time-consuming tasks.
One solution is Ultra-Violet (UV-C) light, which
can disinfect larger areas, such as operating theatres or
consultation rooms, within minutes, saving crucial time
as well as achieving exceptional results.
In fact, researchers from Boston University found
UV-C reduced 99.9999% of the COVID-19 virus
within 25 seconds.
Using such technology, critical areas can be sanitised
and prepared for the next patient in record time,
helping to ease waiting list backlogs and relieve pressure
in an environment where every second counts.
ROBOTS
As technology continues to improve exponentially,
tools like cleaning robots are become increasingly
commonplace.
Because robots provide a consistency of service, their
use allows for the upkeep of cleaning standards and
compliance, while also providing valuable real-time data.
These can eliminate tasks that take up significant
amounts of cleaners’ time, as they allow colleagues to
focus on duties that require direct human intervention,
such as disinfecting difficult-to-reach areas, or
Sensors can be used to increase efficiency by
monitoring movements and collecting data in real time
sterilising equipment.
But one thing we have noticed with cleaning robots is that connecting
technologies together helps to compound the benefits of smart tech.
For example, some cleaning robots are also equipped with UV-C technology
to thoroughly disinfect areas as they clean them.
Sensor technology, UV-C cleaning, and robots are just three smart
innovations which can be introduced in hospitals to deliver more-efficient FM
services.
And, not only are they easy to implement, without disrupting the delivery
of essential healthcare services, but, importantly, they play a crucial role in
improving the experience of both patients and staff. n
HEALTHCARE-PROPERTY.COM JANUARY-FEBRUARY 2024 | 31
Estates and Facilities Management
Chlorine disinfectant has no
impact on common superbug,
research finds
New research from the University of
Plymouth has concluded that treating
spores of Clostridioides difficile (C.
diff) on hospital surfaces with chlorine
disinfectant is no more effective than
using water with no additives.
The study found that spores of C.
diff on surfaces remain completely
unaffected despite being treated with high
concentrations of bleach.
The research has been written-up in the
journal Microbiology, in which the study’s
authors say susceptible people working and
being treated in clinical settings might be
unknowingly placed at risk of contracting
the suberbug.
As a result, and with incidence of biocide
overuse only serving to fuel rises in
antimicrobial resistance (AMR) worldwide,
they have called for urgent research to
find alternative strategies to disinfect C.
diff spores in order to break the chain of
transmission in clinical environments.
Dr Tina Joshi, associate professor in
molecular microbiology in the Peninsula
Dental School, carried out the study with
Humaira Ahmed, a fourth year medicine
student from the same school.
She said: “With incidence of antimicrobial
resistance on the rise, the threat posed by
superbugs to human health is increasing.
“But far from demonstrating that our
clinical environments are clean and safe for
staff and patients, this study highlights the
ability of C. diff spores to tolerate disinfection
at in-use and recommended active chlorine
concentrations.
“It shows we need disinfectants and
guidelines that are fit for purpose and work
in line with bacterial evolution, and the
research should have significant impact on
current disinfection protocols in the medical
field globally.”
C. diff is a microbe that causes diarrhoea,
colitis, and other bowel complications and
is known to infect millions of people around
the world every year.
Previously, Dr Joshi and colleagues
have demonstrated the ability of C.
diff spores to survive exposure to
recommended concentrations of sodium
dichloroisocyanurate in liquid form and
within personal protective fabrics such as
surgical gowns.
The new study examined the spore
response of three different strains of C. diff
to three clinical in-use concentrations of
sodium hypochlorite.
The spores were then spiked onto surgical
scrubs and patient gowns and examined
using scanning electron microscopes
to establish whether there were any
morphological changes to the outer spore
coat.
Dr Joshi, who is on the Microbiology
Society Council and co-chairs its Impact &
Influence Committee, said: “Understanding
how these spores and disinfectants interact
is integral to practical management of C.
diff infection and reducing the burden of
infection in healthcare settings.
“However, there are still unanswered
questions regarding the extent of biocide
tolerance within C. diff and whether it is
affected by antibiotic co-tolerance.
“With AMR increasing globally, the need
to find those answers — both for C. diff and
other superbugs — has never been more
pressing.”
AI tool supports EFM professionals
NHS estates and facilities management
(EFM) staff at all levels are being invited
to contribute to an innovative research
project being led by Carl-Magnus von
Behr and Carl Partow from the University
of Cambridge.
The initiative is centred on developing
innex.ai, an artificial intelligence (AI)/
large language model (LLM) tool to boost
productivity for NHS EFM teams.
The tool is being developed based on three
years of research on knowledge sharing
among NHS trusts and in partnership with
AI specialists at the University of Cambridge.
A knowledge-sharing platform, it has
an LLM-powered chatbot interface for
NHS engineers, leveraging large language
and fact verification models to enable
conversations with a custom-built vector
database of relevant information across
different categories (regulatory, guidance,
standards, peer knowledge, etc) to provide
accurate answers and insights, bridging the
current skills gap and empowering informed
decision-making in healthcare infrastructure
management.
Moreover, it will facilitate connecting to
domain experts and peers for best-practice
knowledge sharing as well as assisting in
policy drafting and grant applications.
A recent pilot workshop at the Health
Estates and Facilities Management
Association’s (HEFMA) Trent Branch annual
conference has already demonstrated
promising results, indicating significant
productivity improvements.
And it is now being demonstrated more
widely through online training and taster
sessions.
32 | JANUARY-FEBRUARY 2024 HEALTHCARE-PROPERTY.COM
Environmental
Advancing green healthcare
amid climate challenges
Jessica Brown, senior sustainability consultant at
Lexica, explores the NHS’s journey to becoming carbon
net zero and outlines where the challenges lie to meet
the Government’s 2040 target
Each week seems to highlight the
critical importance of sustainable
healthcare solutions, to ready the
service for undeniable changes in our climate.
And, having recognised the emerging
threat and defining its net-zero target
timeline, the NHS is now in a pivotal phase
for turning ambition into action.
Sobering reminders of climate change
and continued pressures on our health
services have reinforced the significance of
delivering against net-zero targets.
The NHS has set itself two targets for
delivering net-zero carbon healthcare and
aims to be the world’s-first net-zero national
health service.
While these targets may appear
ambitious, the NHS has made significant
progress in its advancement for green
innovation this year.
MAKING PROGRESS
At the beginning of the year, NHS England
announced the decommissioning of
desflurane by early 2024.
Desflurane is a volatile anaesthetic used for
surgery, but it has a global warming potential
2,500 times greater than carbon dioxide.
The commitment and progress made
in 2023 builds upon the continued hard
work of anaesthetists who had already
successfully reduced desflurane from 20%
of all anaesthetic gases to just 3% over the
last five years.
And, from April 2023, all new contracts
above £5m per year require suppliers to
publish a Carbon Reduction Plan for their
UK Scope 1 and 2 emissions and a subset of
Scope 3 emissions as a minimum (aligning
with PPN 06/21).
This is the latest driving force embedding
net-zero commitments within procurement.
Sobering reminders of climate change and
continued pressures on our health services
have reinforced the significance of delivering
against net-zero targets
34 | JANUARY-FEBRUARY 2024 HEALTHCARE-PROPERTY.COM
Environmental
Moreover, a wealth of guidance and
toolkits has been published to educate,
guide, and embed net zero within the NHS.
These include the Carbon Literacy
toolkit, which provides resources to
engage staff in national net-zero policy
and encourage low-carbon actions; the
Net Zero Building Standard, which
provides technical guidance to support
the development of sustainable, resilient,
and energy-efficient buildings; and the
newly-published NHS Net Zero Travel and
Transport Strategy, the latest roadmap to
support NHS bodies to achieve a zeroemissions
fleet by 2040.
FUNDING FOR HEAT
DECARBONISATION
With NHS buildings contributing 15% of
the total NHS carbon footprint, reducing
emissions from hot water and space heating
systems, which account for 80% of NHS
greenhouse gas emissions, and improving
the energy efficiency of the ageing estate
will be essential.
Stringent limits on capital budgets,
however, mean integrated care boards
(ICBs) and trusts must source external
backing through funding rounds such as the
Public Sector Decarbonisation Scheme and
the Green Heat Network Fund.
Feedback on the award process has
highlighted concerns over allocations being
made on a first-come-first-served basis.
As the policy landscape evolves, and
with a general election likely in 2024,
increasing green funding opportunities
for the NHS will be crucial to deliver heat
decarbonisation and reach its net-zero goal.
INCREASING CLIMATE
RESILIENCE
As global temperatures rise and extreme
weather events become increasingly
common, the need for climate-resilient
health systems has never been more
important.
Risk management and adaptation will,
therefore, play a vital role in protecting the
NHS from climate-related hazards.
The World Health Organisation (WHO)
has recently published the Operational
Framework for building climate-resilient
and low carbon health systems.
This, along with the publication of the
third National Adaptation Plan, reinforces
the magnitude of embedding climate
adaptation and resilience in existing and
new building infrastructure globally.
Of climate change hazards, heat stress
presents a key risk, with the summer
heat waves of 2022-23 highlighting the
vulnerabilities present within ageing
building infrastructure, with a third of the
estate having been built before 1965 and
designed to keep heat in when the climate
was cooler.
As a result, employees, patients, and
visitors are regularly experiencing heat
stress and the NHS faces many obstacles in
attempting to reduce its impact.
The population continues to require self
help about how to keep cool and hydrated,
placing more demand on the service, and
there is an economic disconnect between
government, developers, and retrofitters,
with different agendas and motivations.
Addressing these challenges, and
safeguarding healthcare systems from
climate risks, will become a much-morepressing
matter for the NHS in 2024.
PRIORITISING AND
EMBEDDING SOCIAL VALUE
Alongside emissions reduction efforts,
social value continues to be a high priority
on the sustainability agenda for the NHS.
Driven by the public procurement
note (PPN 06/20), social value delivery
within the NHS’s supply chain provides a
mechanism to align targets, obtain Scope
3 footprints, and deliver additional value
to the communities served by national
healthcare.
INVESTMENT IN SOCIAL
PRESCRIBING
Another key initiative is social prescribing,
which presents significant opportunity for
public health benefits through engagement
with ICBs and their systems.
This alternative treatment method aims
to reduce demand on healthcare facilities
and strengthen community support.
Non-pharmaceutical medical
interventions, such as green social
prescribing, also work to address the
importance of being outdoors for people’s
mental and physical health.
Social prescribing is important to reduce
pressure on the existing NHS services,
but also increasing focus on preventative
care, such as treating pre-diabetics through
lifestyle changes.
Continued investment into robust
community care and support will be key for
NHS sustainability in adopting joined-up,
efficient, and low-carbon care models for
the future.
INCREASING INNOVATION
And continued investment into
technologies and processes will be a point
of focus within the healthcare sector
moving forward.
In 2023, the National Institute for
Health and Care Research partnered with
UK Research and Innovation to launch the
£30m programme ‘Realising the health cobenefits
of the transition to net zero’.
Award of the successful researchers in
2024, and further funding, is expected to
identify the carbon impact and material
waste associated with emerging health and
social care delivery models and pathways.
To maintain momentum and progress
against trusts’ Green Plans, 2024 is
expected to be a year of shared learning and
innovation, keystone commitments, and
data-driven action.
As technology advances, so must the
speed of access to capture the carbon
benefits that arise.
Similarly, suitable funding and
commercial solutions must be brought
back to the NHS to allow full benefits to be
unlocked.
The efforts of NHS staff across the
country have proven the potential and
scalability of several solutions. And now is
the time to commit and reap the associated
wider societal, environmental, and
economic benefits. n
2024 is expected to be a year of shared learning
and innovation, keystone commitments, and
data-driven action
HEALTHCARE-PROPERTY.COM JANUARY-FEBRUARY 2024 | 35
Environmental
Priming pumps and plant
rooms for a net-zero NHS
There are clear and ambitious targets in place to get the NHS to net zero, but identifying a route for
such a complex system is going to be particularly challenging. And key to this is navigating plant rooms
and pumps, which are safety critical to healthcare settings. This is why it is imperative they are specified
and maintained correctly, as Jason Hartigan, specification sales manager at Wilo UK explains
Healthcare settings must run like
clockwork to ensure patient safety
is prioritised at all times.
At the beating heart of hospital services,
hidden away from patients, most staff, and
members of the general public, are plant
rooms.
Within these rooms, the vital organs of
hospitals are stored, transporting water and
other mission-critical supplies around the
building and across the estate.
And this is where you will find circulating
and booster pumps, distributing hot and
cold water to the main arteries of a hospital.
These plant rooms and pumps cannot
fail. If they do, disaster can strike, leading
to disrupted operations, surgical wards
shutting down, and the creation of unsafe
environments for both patients and staff.
At a time where the NHS is under
immense stress with a growing backlog
of patients in need of medical care, this is
simply not an option.
THE BEATING HEART
Alongside the safety aspect, it is essential
that these plant rooms operate efficiently.
The NHS contributes roughly 4-5% of
the UK’s total carbon emissions, with the
NHS in England alone responsible for 40%
of the public sector’s emissions, so bringing
these figures down is a must to get to the
NHS’s goal of becoming net zero by 2045.
This is why the beating heart of
healthcare settings, plant rooms, and pumps
also require a level of ‘medical’ attention.
A CHALLENGE FOR
MANAGERS
As plant rooms and pumps essentially keep
healthcare properties up and running, they
require regular, specialist monitoring for
36 | JANUARY-FEBRUARY 2024 HEALTHCARE-PROPERTY.COM
Environmental
accurate and efficient operational levels.
Industry professionals will be aware that
individual pumps have various levels of
‘health’ which deteriorates over time.
And while the responsibility of
monitoring the health of pumps in a plant
room generally falls to estates and facilities
managers, they are often overloaded with
other tasks, which means that individual
pumps can be overlooked.
Due to estate managers moving between
healthcare settings, too, one of the biggest
challenges is that managers are unaware of
the equipment that resides within a plant
room and may not have an up-to-date asset
list. This, in turn, means managers do not
know when equipment was installed, who
it was installed by, and when it needs to be
serviced or replaced.
Since estate managers tend to spread their
expertise across a wide subject field, it is
also the case that many do not have enough
specialist knowledge on individual pumps
in particular.
This is why it is key that specialists from
the pump industry are brought on board
to establish clear maintenance schedules
within healthcare settings.
PUMPS IN DIFFICULT PLACES
Alongside challenges of not having the
historical background of a plant room
and the equipment within, these areas
are notoriously difficult to navigate, let
alone going in to assess the condition of
individual assets.
Often, plant rooms are located in
difficult places to access with numerous
complications around them.
For instance, a plant room may be located
on top of a hospital, with poor access. And
pumps that need replacing in these areas,
particularly bigger, heavier pumps, will
require careful planning and consideration,
from demounting the existing pump,
removing it off site, and then craning any
new pumps in.
THE IMPORTANCE OF
PROFESSIONALS
Given these challenges, seeking expert
advice and consulting with pump
manufacturers is crucial for asset and plant
managers to ensure plant rooms stay in tiptop
condition.
Reputable suppliers can offer expertise
which consolidate and enhance existing
assets.
From here, an asset list can be drawn up,
and thereafter an effective maintenance
schedule can be deployed.
A straightforward-yet-effective planned
preventative maintenance (PPM) schedule
is the traffic light system, which ranks
equipment from red to green.
Quite simply, equipment ranked red
needs urgent attention, amber may require
attention soon, and green means pumps are
in good health.
Adopted by Wilo when aiding estate
managers draw up their asset lists and assess
their pumps, these schedules assist with
organising ongoing maintenance routines
and staying on top of documentation, while
mitigating any sudden and unforeseen
downtime.
Remote monitoring, preventative
maintenance, and service agreements can
also be offered, taking the pain completely
away from estate managers.
Importantly, when finding reputable
suppliers to work with, it is vital that they
understand plant rooms are, in lots of ways,
delicate areas.
And any third-party staff should undergo
the correct training and be certified to
enter these areas, so they do not cause any
additional problems.
Industry specialists should also undergo
CSCS training and hold all the right
qualifications.
SMART PUMPS
After determining what is in plant rooms,
and how to stay on top of maintaining the
pumps inside of them, by working together
estate managers and pump manufacturers
can start to make inroads into helping the
NHS get to net zero.
One of the biggest leaps forward in recent
years is the advent of ‘smart’ technology,
which has lessened the sole responsibility
on individuals and introduced helpful
solutions.
Modern smart pumps not only move
water around a building, but also provide
immediate energy savings through
intelligent, automated operation, which can
be used to define an ongoing energy usage
strategy.
To illustrate this, pumps such as the
Wilo-Stratos MAXO, can ‘learn’ the
operational characteristics of a heating or
cooling system.
And, used in conjunction, circulating
pumps can be configured to adapt in realtime
to demands and work holistically with
other building services.
These smart functions not only provide
detailed data to estate managers, but they
also keep healthcare settings running by
identifying any issues before they become
at risk of operating inefficiently, or worse,
breaking down.
Performance data, alerts, warnings, and
notifications can ensure systems are always
maintained and operating to their highest
efficiency.
The latest in smart pump technology also
provides data on heat flow, cooling flow,
and volume flow.
The combination of this data with other
smart systems provides insight into usage
patterns, resulting in better-regulated
indoor climate control that keeps power
and water usage to a minimum while also
reducing costs.
By working with manufacturers, not
only can they help specify the right pumps
for the application, but they can also help
forecast energy and cost savings.
To give an example, Wilo, when drawing
up asset lists, can provide an energy audit
at the same time. This will show both cost
and carbon savings that helps determine the
ROI, as well as how many years it will take
to pay back the investment.
SAFER, MORE-EFFICIENT
HEALTHCARE FACILITIES
Plant rooms and pumps are safety critical to
many settings, but particularly to healthcare
environments.
This is why the role of maintenance
should be taken seriously and given proper
and thorough attention by both managers
and external specialists.
Through the holistic use of ‘smart’
pumps, important data can be collected and
analysed to save money, water, energy usage,
and ultimately move the NHS much faster
to its net zero ambitions. n
HEALTHCARE-PROPERTY.COM JANUARY-FEBRUARY 2024 | 37
Environmental
Photo credit: Jon Hunt from Pixabay
New framework supports
green transport plans
NHS Shared Business Services
(NHS SBS) has launched a
new ‘Sustainable Transport and
Infrastructure’ framework agreement
designed to support the NHS in lowering
its carbon output and achieving its 2040
carbon net zero ambition.
According to NHS England, emissions
from travel and transport account for 14%
of the total carbon footprint of the NHS.
This includes 4% for business travel and
fleet transport, 5% for patient travel, 4% for
staff commutes, and 1% for visitor travel.
Transitioning fleets to zero-emission
vehicles; encouraging employees towards
active forms of travel like cycling, walking,
and car sharing; and looking to low-carbon
logistics and transportation of goods using
pedal power, are some of the interventions
the NHS is putting in place to meet its
sustainable transport objectives.
In its ‘Net Zero Travel and Transport
Strategy’ the NHS has said that by 2033
staff travel emissions will be reduced by
50% through shifts to more-sustainable
forms of travel and the electrification of
personal vehicles.
And, from 2030, all new ambulances
will be zero emission vehicles, while, from
2040, all owned, leased, and commissioned
vehicles will be zero emissions.
However, to get there, NHS trusts will
need to have the necessary supporting
infrastructure in place.
Bicycles, for instance, will need cycle
parking facilities, built with materials that
are climate friendly.
In addition, electric vehicles and e-bikes
will require power-charging infrastructure
and the means to tap into renewable energy,
like solar, to store and generate the power to
fuel them.
These are services the NHS can access
via NHS SBS’s new framework agreement,
which includes the design and construction
of car parks incorporating solar panels to
generate and store electricity; sustainable
transport consultancy services; bike hire
and repair; low-carbon logistics; and
electric vehicle charging solutions
Anjub Ali, senior construction specialist
at NHS SBS, said: “We have worked
with NHS sustainability, estates, and
procurement colleagues in designing this
framework and have aligned it to fulfil
the common themes which have emerged
from NHS trusts’ Green Travel Plans so
it includes a range of suppliers providing
transport and infrastructure-related services
to support the NHS on its journey.”
The framework offers core services in
nine lots:
• Sustainable transport consultancy
• Cycle parking and infrastructure
• Micro-mobility
• Low carbon deliveries
• Electric vehicle charging solutions
• Design, build and finance of sustainable
car parks
• Design, build, finance and operation of
sustainable car parks
• Car park management
• Car park equipment and maintenance
The framework agreement offers a
compliant route to market to all NHS and
public sector organisations across the UK
and will run from 20 November 2023 to 19
November 2027. n
38 | JANUARY-FEBRUARY 2024 HEALTHCARE-PROPERTY.COM
Environmental
Funding the future
Securing funding for decarbonisation projects within the health sector has proved a stumbling block
to achieving the Government’s net-zero ambitions. Here, we look at the avenues available and how
they are helping to transform estates and drive efficiencies
From 1 April 2021 the England Salix Energy
Efficiency Loan Scheme (SEEF) was replaced
by the Public Sector Decarbonisation Scheme
(PSDS).
The PSDS was developed to reduce the level
of emissions from public sector buildings, while
also supporting the economic recovery from the
COVID-19 outbreak.
And, since it was first launched, two successful phases
have been completed, with phase three having recently
closed and worth up to £1.425bn. Overall, the scheme
aims to reduce emissions by 75% by 2037, contributing
to a 22% reduction of all UK emissions.
The funding and deliverance of the scheme is
completed via Salix Finance, a non-departmental
Department for Business, Energy & Industrial Strategy
(BEIS) body that is solely owned by the Government.
And it offers 100% interest-free capital for the public
sector, enabling health trusts to install modern and
renewable energy technologies to replace outdated and
traditional methods that only negatively impact the
environment.
VALUE FOR MONEY
This includes upgrading existing heating systems using
low-carbon technologies such as air source, water
source, or ground source heat pumps.
Ian Rodger, director of programmes at Salix, said:
“The scheme is empowering organisations across
England to make significant reductions in their carbon
footprint from heating public buildings.
“The huge enthusiasm for the scheme shows how
much public sector bodies care about their carbon
emissions and Salix is proud to be able to support them
with finance and technical support to achieve their
ambitions.”
Working with Vital Energi, Nottingham University Hospitals NHS
Trust received £25m from the first phase of the PSDS scheme
TIME IS RUNNING OUT
But a major stumbling block for NHS trusts has been the short window for
bids to be received and funding to be spent.
For example, the latest phase closed after just three days after a previous
applications portal suffered technical issues.
Applications are now being assessed and funding will be awarded based on
the order in which they were submitted — in effect a first-come-first-served
approach — with offer letters being sent out in March and trusts then having
just a short amount of time to spend the money and deliver the improvements
— 31 March 2026 for phase 3c.
The process demands six mandatory submissions:
• Application form
• Cost evidence, including quotes and CapEx
• Energy-savings calculations
• End-of-life heating system evidence
• A project programme
• A detailed risk register
There is also the option of uploading up to three further documents,
including feasibility studies, schematics, and building energy figures.
And this means trusts must be forward thinking and ‘bid ready’ as each phase
is announced.
Vital Energi helped The Christie Hospital to successfully bid for PSDS
funding, with works including new solar panels and battery storage
HEALTHCARE-PROPERTY.COM JANUARY-FEBRUARY 2024 | 39
Environmental
An air source heat pump is helping to
reduce carbon emissions at York Teaching
Hospital as part of an EPC with Vital Energi
This is an opportunity
to make a significant
investment into the energy
infrastructure on your site,
putting you well on the path
to net-zero carbon
MAKING A CASE
Mark Seberry, director of innovation
delivery at engineering design, energy,
and sustainability consultancy, Hydrock,
advises: “In simple terms, teams’ bids for
funding must be able to provide detailed
baseline evidence data and a coherent
plan which supports a compelling case for
investment.
“However, the challenge for NHS trusts
is that net-zero targets are often set by third
parties who may have limited awareness of
what is required to achieve them in practice.
“Perhaps this is why the 2021-2022
ERIC data showed that more than 60%
of NHS trusts did not currently have a
written and approved Heat Decarbonisation
Plan for their sites, which sets out how
they will remove the use of fossil fuels as a
heating source and ensure a net-zero carbon
heating system by 2040.
“In addition, the key information
which informs how an estate is currently
performing is often spread across a disparate
number of teams and varies in quality, often
in non-digitalised formats.
“In preparation for funding, trusts must
acknowledge these challenges and allow
sufficient time, steps, and resources to fully
gather, digitise, and synthesise the relevant
information to support their bid.”
And he advocates a five-pronged
approach to being ‘fund ready’:
• Consider the range of data needed
• Understand and map existing sources
and formats of data
• Identify time, resources, and steps
needed to gather and analyse data
• Capture and integrate behavioural
insights alongside traditional estates and
sustainability metrics
• Collaborate to align PSDS funding
opportunities with both sustainability
and estates goals
Vital Energi has also worked with a number
of NHS organisations to successfully secure
funding under the scheme.
OVERSUBSCRIBED
Its managing director, Ashley Malin,
said: “The timescales for submission are
very short, and the level of interest leads
to a large number of applications and an
oversubscription for the funding available.
“Our advice would be to develop your
project and complete as much detailed
work as you can in advance of making an
application.
“This is an opportunity to make a
significant investment into the energy
infrastructure on your site, putting you well
on the path to net-zero carbon.”
And he advises using specialist
consultants to support bid development,
adding: “The Government is looking for a
balance between overall carbon reduction
and the amount of grant funding required.
So, if you’ve got a scheme which will save
you a few tonnes of carbon, but it costs
£50m, then the tonnes of carbon saved per
pound invested won’t be substantial and
that particular project won’t be as desirable
to fund.
“We have a proven track record of
helping new and existing clients gain PSDS
funding.
“Of the £1bn fund, we helped secure
£100m in phase one for public sector
organisations, which has increased during
subsequent phases, and we have the inhouse
capability to complete feasibility
studies, surveys, and data analysis required
to develop a qualifying scheme.”
HOTTING UP
Among the NHS organisations to benefit
from this collaborative approach is
Nottingham University Hospitals NHS
Trust, which received £25m from the first
phase of the scheme.
The project involved completely
removing the existing coal-fired boiler
house and replacing it with a higherefficiency,
lower-carbon system.
In addition, Vital Energi has installed
over 300kWe of solar across the hospital
estate to generate zero-carbon electricity,
along with air source heat pumps to
generate low-carbon heat.
The savings to the trust are in excess of
£2.5m a year and there will be a carbon
reduction of 14,000 tonnes a year.
If trusts choose not to use the PSDS, or
their bids have been unsuccessful, there are
a few other avenues they can try.
The Green Heat Network Fund (GHNF)
is a three-year, £288m capital grant fund
which launched in March 2022 to support
the commercialisation and construction of
new low and zero carbon heat networks and
the retrofitting and expansion of existing
heat networks.
It aims to develop and grow the heat
network market and address some of the
challenges of decarbonising the UK’s heat
sector.
Funding rounds take place on a quarterly
basis and it will run until November 2024.
PRIVATE FUNDING
There is also help available from the
private sector, with many manufacturers
and energy companies offering Energy
Performance Contracts (EPCs), which are a
low-risk method of financing and delivering
improvements and renewable projects for
the NHS and private health sector.
These contacts deliver the infrastructure
needed to drive energy efficiency and overall
estate improvements without organisations
needing to find the upfront capital.
Typical EPCs have a contract length of
between 10-15 years and incorporate debt
and equipment financing.
And what makes them particularly
attractive to the health sector is that they
guarantee specific levels of energy savings
for the length of the contract.
An example of this approach can be
found at St George’s University Hospitals
NHS Foundation Trust, the largest acute
healthcare provider in south west London.
40 | JANUARY-FEBRUARY 2024 HEALTHCARE-PROPERTY.COM
Environmental
Mark Seberry of Hydrock advocates a five-pronged approach to being ‘fund ready’
Under the contract the tust is guaranteed to save more than £1m a year
as well as saving 6,000 tonnes of carbon annually — the equivalent of the
emissions from 3,000 cars.
The savings allow the trust to invest more in patient care and teaching
medical staff, as well as helping to meet regulatory compliance.
And Veolia is also operating a 20-year EPC at The Rotherham NHS
Foundation Trust.
Most recently, the agreement has seen the commissioning of a new Battery
Energy Storage System (BESS), which will contribute to targeted EPC savings
of over £1m a year, provide an energy income, increase resilience of the energy
supply, and enable the trust to cut carbon emissions by 49,620 tonnes.
Centrica Business Solutions has a 15-year EPC with St George’s
University Hospitals NHS Foundation Trust, which includes the
installation of two new combined heat and power units
The location had been served by a 40-year-old energy
centre which had become inefficient and incapable of
meeting new environmental targets.
In response, the trust partnered with Centrica
Business Solutions to create a new energy strategy for
the hospital as part of a 15-year EPC.
GUARANTEED SAVINGS
The contract includes the installation of two Combined
Heat and Power (CHP) units and four boilers, which
form a new energy centre.
Centrica Business Solutions also introduced a
number of improvement schemes across the site,
including lighting, a building management system,
chiller replacement, and split unit air conditioning
optimisation.
RESEARCH
But research is also set to play a key role moving forward.
In September, the National Institute for Health and Care Research (NIHR)
announced a partnership with UK Research and Innovation (UKRI) to launch
a new £30m funding programme which will support the UK in its transition to
net zero.
The funding call will provide up to £6m over five years to a number of UK
research institutions.
Each research hub will address at least one challenge of the net zero
agenda and the hope is to generate research to understand the human health
implications of current policies and identify new health-focused interventions.
Commenting on the launch, Dr Sophia Lentzos, head of sustainability at
NIHR, said: “I am delighted to announce this joint funding opportunity.
“In addressing the urgent need to reduce carbon emissions and combat
climate change, it is paramount that we understand how to best protect and
promote the physical and mental health of the UK population as we transition
to a net zero world.
This funding call will allow us to better understand the impact of new
interventions across sectors on health and will be vital to ensuring a healthy
population in the future.
“It also acknowledges the impact of healthcare on the environment and the
urgent need to understand the changing nature of care.” n
HEALTHCARE-PROPERTY.COM JANUARY-FEBRUARY 2024 | 41
Environmental
GP premises go green
A number of GP practice and community hospital
buildings across Forth Valley are set for a green
boost as part of wider plans to improve energy
efficiency, reduce carbon emissions, and support the
delivery of the health board’s net-zero targets.
Almost £2m of funding from the Green Public Sector
Estate De-Carbonisation Scheme (GPSEDS) will be
used to improve the energy efficiency of 13 primary care
premises across Forth Valley.
This includes Airth Health Centre, Camelon Health
Centre, Falkirk Community Hospital (Westfield Medical
Practice and Woodlands Resource Centre), Slamannan
Health Centre, Bannockburn Health Centre, Dunblane
Health Centre, Orchard House Health Centre, Stirling
Health and Care Village, St Ninians Health Centre,
Clackmannan Health Centre, and Tullibody Health
Centre.
The work will include the installation of morethermally-efficient
glazing, solar roof panels, insulation,
LED lighting, and electric boilers.
Building Management Systems will also be upgraded
at a number of sites to improve the control of heating
and cooling systems using digital technology that will
allow remote access from multiple devices.
Financial savings from these improvements are
expecting to be around £59,000 a year, underpinned by
an additional £30,000-a-year income from electricity
generated by the new onsite solar panels.
Lifetime carbon savings are anticipated as 1,595
tonnes of carbon dioxide.
This supports efforts to reduce maintenance and
energy costs and contribute to the delivery of targets set
University Hospitals Plymouth NHS Trust (UHP) has
updated its Plan For A Greener Future with the aim
of reducing its carbon footprint by 80% by 2032.
The plan contains more-targeted aims and
objectives to ensure it aligns with the National
Greener NHS and sets out the process to meet the
NHS Long-Term Plan and documents.
Some of these aims include reducing carbon,
waste, and water; improving air quality and
biodiversity; and reducing the use of avoidable
single-use plastics.
The plan will guide and develop future services in
line with national and local policies and will ensure
sustainability is embedded in all services.
The objectives are to:
• Reduce the trust’s NHS carbon footprint by 80%
by 2032, and achieve net zero by 2040
• Reduce the trust’s NHS carbon footprint plus
(including in its wider supply chain) by 80% by
The Woodlands Resource Centre is one of a number of primary care
facilities which will be upgraded to improve environmental efficiency
out in NHS Scotland’s Climate Emergency & Sustainability Strategy.
Derek Jarvie, NHS Forth Valley’s head of climate change and sustainability,
said: “Increasing the energy efficiency of local healthcare facilities across Forth
Valley is a key priority as this will not only cut energy bills and generate income,
but will also help reduce carbon emissions.
“This work is just one of a wide range of initiatives underway to reduce
waste, use more-environmentally-friendly products and deliver greener, moresustainable
services in our efforts to achieve net zero emissions by 2040.”
The works will also see improvements to green space around Stenhousemuir
Health Centre funded by the contractor.
This will support the health and wellbeing of staff onsite and people in the local
community, as well as encouraging greater biodiversity.
Other initiatives include work in theatres to discontinue the use of certain
anaesthetic gases which contribute to global warming, reducing packaging
waste, and increasing the use of reusable equipment.
And work is underway to reduce food waste from patient meals, switch to an
electric vehicle fleet, and reduce the use of single-use products.
Plymouth trust cements its
commitment to a carbon-free future
2039, and achieve net zero by 2045
• Achieve 10% net biodiversity gain by 2030 across
the estate
• Adopt the Clean Air Hospital Framework to
achieve an ‘Excellent’ score of 70% by 2028
• Reduce the risk rating of the climate change risk
assessment by 20% by 2025
• Adopt a sustainable model of care for each
clinical pathway by 2030
The plan will be reviewed regularly and will align
with emerging policy, guidance, and other resources
within the Greener NHS Programme.
The trust’s Green Plan programme manager, Kirsty
Wavish, said: “Since the publication of the Green Plan
in 2020, we have taken steps to embed sustainability
into trust culture and operations.
“Our initial focus has been on engaging our staff
and seeking views as to how we can become a moresustainable
organisation.
“A governance structure has been set up with a
dedicated sustainability sub-committee and specific
working groups whose purpose has been to drive the
aims and objectives set out in the plan.”
She added: “Acting responsibly and reducing the
impact we have on our environment is an important
consideration for the trust, from the way we care for
our patients to ensuring we have a strong, financial
and sustainable system in place.
“As a large acute healthcare organisation, we are
committed to actively delivering our contribution to
reduce carbon emissions and embed sustainability
into everything we do.
“Climate change is globally recognised as the
greatest environmental and economic threat faced
by the national governments and individuals and it is
also an opportunity for us to make those sustainable
improvements, ensuring we use resources
responsibly.”
HEALTHCARE-PROPERTY.COM JANUARY-FEBRUARY 2024 | 43
Environmental
Green competition helps
to drive efficiencies across
hospital services
Sustainability leads at Hampshire Hospitals NHS
Foundation Trust are helping to save thousands of
pounds as well as reducing carbon emissions as part
of an innovative competition.
In June of this year, the trust announced a Green
Team Competition in partnership with the Centre for
Sustainable Healthcare (CSH).
Through the initiative, six teams were selected
to engage in an award-winning programme in
sustainability in quality improvement (SusQI) which
transforms expert knowledge into action on the frontline.
Each team received mentoring from CSH facilitators
to drive healthcare transformation by developing,
implementing, and measuring the impact of projects
through the lens of the sustainable value equation.
And, collectively, the competition has brought
anticipated savings to the trust of £443,119 and 252,112
kgCO2e each year — the carbon footprint equivalent
of driving 744,572 miles in an average car, or 917 return
trips between Basingstoke and Edinburgh.
The teams presented their projects, including the
anticipated savings and opportunities to scale and
spread the innovations, at a showcase and awards
ceremony on 28 November.
The six projects are:
• Reducing medicine waste (pharmacy team) — The
aim is to reduce waste by moving patients’ medication
with them and returning unused medication so it can be
reused. Across a month trial period, the team observed
an increase return in medication to the cost of £6,942,
equivalent to 2,360.28 kgCO2e. And savings from
waste disposal (incineration) were approximately £27
and 32 kgCO2e. In addition, the project has increased
awareness among ward teams of how pharmacy works
and has enhanced working relationships
• Outpatient parenteral antimicrobial therapy
(OPAT) service (OPAT team) — OPAT is a safe and
validated model of care that allows patients to receive
antimicrobial therapy on an outpatient basis instead
of needing to stay in hospital. At its current capacity,
the service is demonstrating annual savings of £115,641
and 5,139 kgCO2e
• Reducing CO2 waste through implementing
remanufactured harmonic scalpels in laparoscopic
surgery and replacing disposable surgical gowns
with reusable surgical gowns (theatres team) —
Projected across a year an anticipated £50,163 and 395
kgCO2e will be saved (based on purchasing a 67:33
ratio of remanufactured/new scalpel). Using reusable
surgical gowns is projected to save £23,310 and 52,524
kgCO2e per year
• HHFT Glove Use Awareness Campaign, (infection
prevention and control team) — Leadership
engagement sessions, poster campaigns, and educational videos have been
used and a trial across two wards recorded a 7% reduction in unnecessary
glove use. Projected across a year, the project will achieve savings of £992 and
804 kgCO2e
• Reducing low value activity in the emergency department (emergency
team) — The aim was to reduce the number of unnecessary coagulation
samples. The team observed a reduction in 1,884 coagulation samples in two
months — a 24% reduction. This reduction equates to a saving of £7,266 and
1,095.67 kgCO2e per year. It also saved approximately 955 hours (40 days) of
lab processing time per year
• Reducing food waste (catering team) — The team engaged clinical staff
to provide information on their perceptions for why food may be wasted .
Through implementing several changes the team has projected annual savings
of £157,135 and 143,716 kgCO2e per year. There will also be an additional saving
for reduced food waste
Alex Whitfield, trust chief executive, said: “The Green Team Competition is a
brilliant initiative which captured the energy and enthusiasm of our frontline
teams from across the trust.
“The projects saved carbon, saved money, and improved patient care.
“They really showcased some of the outstanding innovation in our teams and
the judging was incredibly difficult as every project was a winner!”
The catering team eventually took the top prize.
HEALTHCARE-PROPERTY.COM JANUARY-FEBRUARY 2024 | 45
Interview
Alison and Fiona frequently speak at industry conferences and events to explain
the importance of clinical involvement from the earliest stages of a building project
The importance of clinical
involvement in healthcare
building projects
Jo Makosinski speaks to Fiona Halstead and Alison Cann about why involving clinical staff in
building projects is crucial to designing healthcare buildings which work for all
do not appreciate how well thought out
modern healthcare buildings should be, and
“People
with the ones that are great, how hard it was
to get there.”
This stark observation comes from Alison Cann,
clinical compliance specialist at Barts Health NHS
Trust, who, along with colleague, Fiona Halstead,
is leading a charge to imbed clinical advisors in all
healthcare development project teams.
“The problem is there’s a lot of clinical people who do
not understand buildings and a lot of architects who do
not understand the intricacies of healthcare delivery”,
Halstead adds.
“They have a huge vision, quite rightly, but to get that
into a building is very difficult.
“Creating a healthcare building which truly works is
about flows and processes, and you have to look at that.
“It is all very well giving an architect a brief for a new
ward, or a new room on a ward, and they do that very
well. But it might not flow well and support patients
and staff, and that’s where we come in.”
A BRAVE MOVE
Barts’ clinical compliance team was born 23 years ago when Jilly Bowen, the
deputy director of EFM (capital), made the ‘brave’ decision to bypass external
consultants and put together an in-house team made up of senior clinical
staff whose job it would be to ensure the needs of patients and staff were
acknowledged, and acted upon, when building projects were developed.
46 | JANUARY-FEBRUARY 2024 HEALTHCARE-PROPERTY.COM
Interview
Fiona Halstead and Alison Cann
are clinical compliance specialists
at Barts Health NHS Trust
We are the link between the clinical users
and the architects, who are at two ends of the
spectrum. One doesn’t always understand
drawings, and the other doesn’t understand
clinical flow, and we understand both
Halstead and Cann are both RNs
and were drafted in from operational
management and clinical nurse
management roles to lead this team.
And the results have set a new benchmark
for the design, construction, and operation
of healthcare developments, both at Barts
and across other healthcare operators in the
UK and further afield.
“There’s a lot of things we can do by
going by the book, but we can’t understand
a lot of it without using each project as an
individual entity, and that’s where we can
act as the lynchpin”, said Cann.
“Clinicians have great ideas, and so do
architects, and we help to marry them up.”
Halstead adds: “We are the link between
One of the projects Alison and Fiona were involved with was the
creation of new theatres at Newham Hospital in east London
the clinical users and the architects, who are
at two ends of the spectrum. One doesn’t
always understand drawings, and the other
doesn’t understand clinical flow, and we
understand both.”
EARLY INTERVENTION
To maximise the positive impact of this
role, they advise trusts to create clinical
advisory panels, and get them involved in
all building projects at the very-earliest
opportunity.
Halstead explains: “In the very-early stages
we should be involved — just as the project
is being morphed and when they have an
idea of what they want because they might
be looking at the wrong space or a space that
does not link with other correct services.”
An example of this is the creation of
standalone surgical units, an increasinglycommon
development within the health
sector as it struggles to cope with an
increase in patients and a post-COVID
backlog of procedures.
Cann said: “If it’s a standalone building
like a surgical unit the only way to get a
patient to ICU is to call 999 and send an
ambulance.
“It is such a ridiculous waste of resources
and as a nurse I cannot say that it is in the
patient’s best interest.
“In this case, I would want a link corridor
running between both buildings written
into the plans at the earliest stage.
“While it might also seem simple on
paper to get patients in for surgery, when
you start to factor in all the support spaces,
for example staff changing rooms, nursing
stations, and clean and dirty utilities, these
can be overlooked and then the department
does not work in the best way for staff or
patients.
DEVELOPING SKILLS
“As a team we think about this all the
time and there are certain things we have
developed unusual skills in which are
helping to inform more-efficient healthcare
facilities.”
Another key attribute for those on the
team, and another role they play, is forward
thinking to ensure that all developments
meet the needs of patients and clinical staff
both when they open and in the future.
“What happens a lot is they choose the
wrong building, without thinking about
how different a service might look in a few
years”, said Cann.
“Part of our job is to look at future
demographics.
“When we were building an A&E unit in
London the (then) consultants wanted to
have it all curtains with no solid walls so in
the event of a major incident they could use
it like a field hospital.
“We thought it was a horrible way to
HEALTHCARE-PROPERTY.COM JANUARY-FEBRUARY 2024 | 47
Interview
Using their clinical and management
knowledge, Fiona and Alison ensure
buildings work for both staff and patients
… there are certain
things we have
developed unusual
skills in which are
helping to inform
more-efficient
healthcare facilities
look after people, not to mention the lack
of confidentiality, privacy and dignity, and
noise.
“We insisted on hard walls, while some
had curtains in the front, and we got
support from our infection prevention and
control team.
“And that was a good move when
COVID hit.
“Looking to the future, we are likely to
have another pandemic and it is also our job
to look at things like that.
THE LITTLE THINGS
“We also are very keen on single rooms and
we get the same comments that they are not
good for nursing, but if you design them
well, there is no difference.
“These are great for confidentiality,
privacy and dignity, and for managing
patients with infectious diseases or those
who need to mobilise after surgery.
“It’s the little things like that which
people do not think about it until they have
thought about it!”
Halstead adds: “Flexibility is critical and
part of our role is in the background to
look at new projects and developments in
technology, what other people have done,
and to read healthcare magazines so we
know what the future looks like.
“As a manager I understand the needs,
not just from nursing, but all staff and
patient flows etc.
“And we have to be negotiators as you
work with some difficult personalities who
do not want to be told what to do, and might
not see the reasons why we are doing it.
MEETING NEEDS
“Having management on board, as well as
clinical staff, is advisable too because they
see things from a different perspective and
a good manager who can manage their staff
can be a real asset as there is a lot of delicate
weaving to be done.”
In conclusion, Cann said: “People do
not realise how complex an environment a
clinical space is.
“If you have done your homework, and
have considered the needs of staff, patients,
and managers, you can create lovely
environments which improve
patient outcomes and are places staff want
to work in.
“I think if we don’t design our healthcare
buildings with clinical input we will not
meet people’s needs.” n
48 | JANUARY-FEBRUARY 2024 HEALTHCARE-PROPERTY.COM
People
Plugging the skills gap
Integrated Health Projects (IHP), the joint
venture between construction giants,
VINCI Building and Sir Robert McAlpine,
has teamed up with Greater Manchester
Mental Health NHS Foundation Trust
(GMMH), Manchester City Council, and the
Skills Construction Centre to open a new
Community Skills Centre.
The centre, which officially opened on 12
September, is situated on the construction
site of GMMH’s new £105m adult mental
health inpatient unit, North View, on the North
Manchester General Hospital (NMGH) estate.
The hands-on service will support local
residents aged 16-24 who are not in
employment, education, or training to gain new
skills and experience for employment, helping
to close the future construction skills gap.
And it will provide local people furthest away
from the labour market the opportunity to
gain a Level 1 Award in a construction trade
of their choice, alongside basic digital, maths,
and English skills, a CV, Construction Skills
Certification Scheme (CSCS) Card, and will
involve a minimum of 70 hours practical work
experience on the North View site.
Each trade cohort delivered through the
centre will support 15 trainees and a second
cohort which will focus on training for basic
DIY skills and digital skills is also planned.
Danielle Doherty, VINCI Building’s social
value manager, said: “Teaming up with the
Refugee scheme
bolsters workforce
Refugees are
helping to bolster
the NHS workforce
in the capital.
Set up by West
London NHS Trust
18 months ago and
now overseen by the
North West London
Integrated Care Board (NWL ICB), the
Refugee Employment Programme is offering
new career opportunities for refugees living
in local communities.
The initiative was the brainchild of West
London NHS Trust chief executive, Carolyn
Regan, after the organisation received a
number of enquiries from refugees seeking
employment with the NHS.
The differentiating factor of the programme
is that it does not focus solely on refugee
doctors or nurses. It also recruits clinical
Skills Construction Centre allows us to provide
a very-different training environment from
mainstream education providers, which is so
important as many people have struggled or
have previously been excluded from school
and would not thrive in a traditional college
setting.
“We understand the barriers some young
people face getting into employment and
believe everyone should be provided with the
opportunity to showcase their best qualities
away from the traditional interview.
“Providing training and a minimum of 70
hours work experience allows candidates to
gain confidence and showcase their work ethic
away from an otherwise-stressful setting.”
Work on North View started in August 2022,
with the new unit anticipated to open in the
coming months.
Once completed, the upgrade will house
a purpose-built Psychiatric Intensive Care
Unit (PICU), eight adult acute wards, and a
treatment suite.
and non-clinical staff, including estates and
facilities workers.
And there are eight NHS trusts across the
ICS area delivering the programme, giving
jobseekers more options.
At a recruitment fair earlier this year, 100
refugees from countries such as Ukraine,
Afghanistan, and Syria accessed support
and advice and took part in face-to-face
interviews, with 25% of the candidates
offered work placements.
A spokesman for the programme said: “It
is mutually beneficial as we are developing
talented people and broadening the
diversity of our workforce.
“We would like to encourage trusts within
all ICBs to take on some of the refugee
volunteers, especially those living locally, and
will continue to work together with other
London ICBs to recruit suitable refugee
candidates nearer to where they live.”
LIFT COMPANY
ANNOUNCES
NEW CHAIR
Simon Murphy has been
appointed as the new
chairman of the Coventry
LIFT Company, Arden Estate
Partnerships, a long-term
public-private collaboration between
Community Health Partnerships,
Equitix, and gbpartnerships.
An experienced and well-regarded
senior leader within the health sector,
holding positions as chairman of
Sandwell Estates Partnership LIFT
Company and deputy chairman of the
Worcestershire Acute Hospitals NHS
Trust, Murphy takes over from outgoing
chairman, George Marsh, who has led
Arden Estate Partnerships since its
formation in 2003.
Over the past 20 years the LIFT
company has delivered five new, highquality
integrated health and wellbeing
hubs, representing a capital investment
of over £34m.
NHSPS EMPLOYS
DATA AND
INTELLIGENCE LEAD
NHS Property Services has
announced the appointment
of Richard Fitzsimmons as
its new head of data and
intelligence.
Appointed in 2019 as operations
business intelligence lead at the
government-owned property
organisation, he will shape NHSPS’ data
and intelligence strategy and promote
the use of assured and quality analytics
for data-driven decision making.
SALES DIRECTOR
JOINS BENDER
Healthcare electrical safety
equipment supplier, Bender,
has appointed Carl Fletcher
as its new UK sales director.
He will be responsible for
the management and development of
the sales function covering the main
business areas of healthcare, eMobility,
service solutions, and industry.
A supplier of electrical safety monitoring
products, engineered solutions, and
services, Bender UK employs over 100
staff across three office locations in the
UK and Ireland.
HEALTHCARE-PROPERTY.COM JANUARY-FEBRUARY 2024 | 49
People
CONSTRUCTION GIANT
RESTRUCTURES
OPERATIONS
Bouygues’ UK chief
executive, Rob Bradley,
is retiring from the
company as the firm
restructures its UK
operations.
He will be succeeded
by Fabienne Viala, who will also continue
her roles as chair and UK country
director for Bouygues Construction.
As a result, Bouygues UK will now
be organised into three business units,
including two regional businesses
covering London and the South East
and the South West and Wales. They
will be led by Philippa Prongué and John
Boughton respectively.
The additional business unit, Complex
Projects, will be led by Gerald Farque,
and will primarily concentrate on
healthcare, science, and research
projects nationwide.
PLANNING
CONSULTANCY
BRINGS IN ASSOCIATE
DIRECTOR
Healthcare strategy
and planning
consultancy, Lexica,
has appointed Yogesh
Luhar as associate
director to the property
consultancy team.
Based in Manchester and with over
30 years of experience in estates and
asset management growth strategies
across the NHS and wider public sector,
he will oversee Lexica’s full range of
property consultancy services across
various clients in the North West,
including strategic estate reviews, asset
management, and full business case
development.
He will also focus on acquiring new
client relationships and leading business
development strategies for the region.
Mental health units
create jobs
More than 200 jobs will be created as part
of a £150m investment in the construction
and renovation of six mental health units
in Derbyshire.
This project is part of the Making Room
for Dignity initiative led by Derbyshire
Healthcare NHS Foundation Trust, which
encompasses the development of three new
units and the refurbishment of three existing
psychiatric facilities.
It has already added 27 full-time positions,
and an additional 209 jobs are expected
Community Health Partnerships (CHP) has appointed
two new non-executive directors to the board.
The Department of Health and Social Care-owned
company provides services to commissioners and local
partners across England with the aim of delivering
savings, increasing service integration, and driving
optimal use of the primary and community health estate.
Pete Cornforth and Eric Guillaume have now joined the
board for three years.
Cornforth brings over 35 years
experience in the investment and
asset management sector, having
previously held non-executive roles
at Surrey and Borders Partnership
NHS Trust and One Housing Group,
while currently undertaking roles at
Pete Cornforth John Whitgift Foundation, Transport
NEW ROLE FOR LEADING CONTRACTOR
Galliford Try has appointed Andrew Spencer to the newlycreated
role of supply chain and procurement director.
Spencer joins the business from Skanska, and has more than 25
years’ experience in construction. He will become the functional head
of supply chain and procurement professionals across the business.
CHP boosts the board
to be generated in the upcoming financial
year, spanning April 2024 to April 2025. Two
mental health units, each with 54 beds, will
be located at Chesterfield Royal Hospital
and Kingsway Hospital in Derby and are
expected to be finished next autumn,
opening to patients in November.
Additionally, a psychiatric intensive
care unit designed to accommodate 14
male patients at the Kingsway site will be
completed by November 2024 and is set to
open its doors by March 2025.
for London, The Ormiston
Trust, and East London NHS
Foundation Trust.
Guillaume
has over
20 years
experience
developing
customer-led
strategies and
Eric Guillaume has delivered
major programmes of digital
business transformation at board
level, previously working for
Grosvenor Group, ITV, and AOL
as well as the UK Parliament,
HMRC, and the BBC.
As part of his new role, Spencer will be tasked with developing
the business’s strategic approach to supply chain management,
supporting the development of a strong and aligned supply chain
to enhance delivery performance and support the business’s future
growth plans.
50 | JANUARY-FEBRUARY 2024 HEALTHCARE-PROPERTY.COM