Nursery Management Today, November-December 2024
Nursery Management Today (NMT) is a magazine that provides directors, owners senior management and managers with a comprehensive series of challenging and informative articles which find practical solutions for the challenges they face every day in their nurseries. NMT covers topics including: M&A trends and analysis, Good Management Practice, Management Advice, Sector News, Training, Marketing & PR, Technology, Catering, Finance, Policy, Insurance, and more. Our experts cover all of the above and more, offering advice on the day-to-day running of a nursery setting or group and the trends that will shape the sector going forward. Our columns follow new and emerging innovations that all play a part in making the sector sustainable for providers, parents and at the very heart of it all, the children. #NurseryManagementToday #NMT #NMTMagazine #nurserymanagement #earlyyears #earlychildhood #preschooladministration #daycaredirector #earlychildhoodleadership #M&Atrends #NurseryM&A #nursery
Nursery Management Today (NMT) is a magazine that provides directors, owners senior management and managers with a comprehensive series of challenging and informative articles which find practical solutions for the challenges they face every day in their nurseries. NMT covers topics including: M&A trends and analysis, Good Management Practice, Management Advice, Sector News, Training, Marketing & PR, Technology, Catering, Finance, Policy, Insurance, and more. Our experts cover all of the above and more, offering advice on the day-to-day running of a nursery setting or group and the trends that will shape the sector going forward. Our columns follow new and emerging innovations that all play a part in making the sector sustainable for providers, parents and at the very heart of it all, the children.
#NurseryManagementToday #NMT #NMTMagazine #nurserymanagement #earlyyears #earlychildhood #preschooladministration #daycaredirector #earlychildhoodleadership #M&Atrends #NurseryM&A #nursery
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11/2024
November/December 2024
Looking ahead
towards new
beginnings
- Leadership in action
- Focus on career development
- Growth opportunities ahead
nmt-magazine.co.uk
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Inside this issue...
NOVEMBER/DECEMBER 2024 •
VOLUME 23 NUMBER 6
10
18
27
36
46
Editor’s Comment .......................................................................... 5
News ............................................................................................................................... 6-8
Leadership ............................................................................................ 10-12
In this leadership series we hear from the team at Bright
Horizons
Insurance ................................................................................................... 14,15
Jenny Hyde shares advice on how to maintain complete
transparency with your advisors
Marketing ............................................................................................... 16,17
Justin Deaville, managing director of digital agency
Receptional, shares the latest research on what parents are
looking for
Property ........................................................................................................ 18,19
Andrew K Steen reflects upon the year so far and the
current state of the early years property landscape
Regulation ......................................................................................... 20-22
Purnima Tanuku explores the NDNA’s Blueprint for Early
Education and Care
Catering .................................................................................................... 25,26
Introducing CheckMate: An easy-to-use app which
manages all of your kitchen based food safety checks.
Recruitment ................................................................................. 27-29
Claudio Sisera explains how to create gender inclusive
recruitment strategies
Finance ............................................................................................................ 30,31
Scott Hutchinson reflects on some of the key issues facing
nursery operators and explores how responsible finance can
help unlock opportunities for growth
Community ....................................................................................... 32,33
Angelica Celinska explores how to get more attention on
the early years sector and burst out of the bubble
Education Summit ..................................................... 36,37
Take a read about what went on during our latest Education
Summit and the discussions that were had
Managers Support ................................................... 40,41
We have rounded up the top news about nursery managers
across the country
11/2024
November/December 2024
Looking ahead
towards new
beginnings
- Leadership in action
- Focus on career development
- Growth opportunities ahead
nmt-magazine.co.uk
Career Development ..................................... 42-44
The role of nursery manager is highly rewarding, but there
may come a time when managers want to progress their
career further within early years
Sustainability ......................................................................... 46-48
Charlotte Goddard finds out about new resources aimed at
supporting nurseries to incorporate sustainability into their
curriculum and practice
Leadership ....................................................................................................... 50
In our series showcasing the sector’s nursery managers, we
find out about Suzanne Charlesworth, nursery operations
director at Kamelia Kids Day Nursery & Beach School
Training ......................................................................................................... 51,52
Charlotte Goddard finds out about a new resource helps
upskill your team to engage in reflective practice and action
research
Ofsted ............................................................................................................. 54,55
Lucy Lewin explains why the language used by the
inspectorate matters, while Ofsted’s Jayne Coward out the
changes the inspectorate is making in response to sector
concerns
nmt-magazine.co.uk November/December 2024 NURSERY MANAGEMENT TODAY 3
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nmtcomment
Chief executive officer
Alex Dampier
Chief operating officer
Sarah Hyman
Chief marketing officer
Julia Payne
Advertising & event sales director
Caroline Bowern
0797 4643292
caroline.bowern@nexusgroup.co.uk
Event manager
Conor Diggin
Content marketing manager
Sophie Davies
Marketing campaign manager
Michael Sambrook
Business development executive
Kirsty Parks
Georgina Helbig
Editor
Briony Richter
Features editor
Charlotte Goddard
Subeditor
Charles Wheeldon
Publisher
Harry Hyman
Investor Publishing Limited
Registered in England & Wales No. 05001896
Registered office 3rd Floor, 10 Rose and Crown
Yard, King Street, London, SW1Y 6RE
VAT number: 629547604
Tel: 020 7104 2000
Website: nmt-magazine.co.uk
Nursery Management Today is published six times a year
by Investor Publishing Ltd. ISSN 1476-136X
© Investor Publishing Limited 2023
Views and comments expressed by individuals in the
magazine do not necessarily represent those of the publishers
and no legal responsibility can be accepted for the results of
the use of readers of information or advice of whatever kind
given in this publication, either in editorial or advertisements.
No part of this publication may be reproduced, stored in a
retrieval system or transmitted in any form by any means
without the prior permission of Investor Publishing Ltd.
Haste ye back
As I sit down to write this, I’m
filled with a mix of nostalgia and
gratitude. After five fascinating
years as editor of NMT, it’s time for me
to say goodbye.
Over the years, we’ve explored
challenges, celebrated triumphs, and
sparked important conversations. Your
voices have enriched our content and
have served as a constant reminder of
the power that narrative holds.
It’s been wonderful to be a part of
this community and the relationships
I have built have been the highlight of
my time here, but I know we will keep
crossing paths. However, the editorship
will be in brilliant hands with Charlotte
Goddard and the rest of the team, and I
can’t wait to see what NMT does next.
I want to thank the entire team for
their support and all the opportunities
they have given me. There are so many
skills I have gained and many lessons I
will take forward. I want to especially
thank Caroline who, from my very
first day, mentored me in everything I
could possibly need to know about the
sector and introduced me to so many
inspirational people who became, not
just advisors, but friends. Thank you!
The dedication of those in the
early years education sector is truly
remarkable. Each day, you go above
and beyond to create nurturing
environments that support not only
the children in your care but also their
parents and the broader community.
Your tireless efforts ensure that children
receive the best possible start in life,
while also providing vital resources
and support to families navigating the
challenges of early parenthood. It’s
this commitment that strengthens our
communities and lays the foundation
for a brighter future for all.
Looking ahead, it’s clear we must
continue to advocate collectively for
better pay and recognition for the early
years’ workforce. The progress towards
enhancing the sustainability of the
sector must include seriously valuing
the individuals who deliver it, and this
fight continues. I really am in awe of
the unwavering commitment there
is to deliver high-quality education,
despite the challenges. Thank you for
all your guidance over the years. It has
been insightful, fun and eye-opening.
I couldn’t have done this role without
your support so thank you!
Change always brings about new
opportunities, and I have no doubt
that there are exciting ones ahead for
the sector. Keep innovating, keep your
voices heard, and keep in touch.
It has been a privilege.
Cheers
Briony Richter
Editor, Nursery Management Today
briony.richter@nexusgroup.co.uk
nmt-magazine.co.uk November/December 2024 NURSERY MANAGEMENT TODAY 5
nmtnews
Politics & Policy
Ofsted released a report that analysed
progress for pre-school aged children
across four specific areas of learning:
literacy, mathematics, understanding of
the world, and expressive arts and design.
This is the inspectorate’s final part
of its ‘Best start in life part 3: the 4
specific areas of learning’, research. It
highlights how the “areas of learning give
breadth and richness to the early years
curriculum.”
Ofsted stated: “Teaching in the
specific areas should… offer children
opportunities to develop their executive
function skills, which are one of the best
predictors of a child’s later success.”
According to the inspectorate, key
indicators of an effective early years
education include:
• Interactions between children and
adults that are high-quality, including
both caring interactions and those
promoting children’s thinking.
• Carefully considering what we teach
our youngest children so that adults can
make the best use of available time.
• Helping children learn new things by
making links with things that they
already know.
• Setting out activities that children might
experience is not enough. Practitioners
must ensure that learning is not left to
chance and that all children have the
support and guidance they need.
Purnima Tanuku, chief executive of
National Day Nurseries Association,
said: “This detailed report aligns with
so many other pieces of research about
the importance of supporting children’s
lifelong learning through high-quality
early education and care.
“Focusing on key areas like
communication, maths, creativity
and personal, social and emotional
development, this report underlines
what we know is vital for our youngest
children. It is the knowledge, skill,
experience and care of the practitioners
around them which gives children the
best start in life.”
Nursery news
Busy Bees has launched a new curriculum
focused on early years development. The
programme has been created by Gill
Jones, Busy Bees’ group chief quality
officer and former Ofsted inspector. It
also has contributions from experts in all
aspects of early years education.
Developed in line with the latest child
behavioural science research, the Bee
Curious curriculum is designed to build
on the Early Years Foundation Stage
Framework to provide children with a
set of broader, deeper and richer learning
opportunities that will give them a
stronger foundation for future learning.
The curriculum incorporates a
sequenced progression model which
means that practitioners will make sure
a child understands and is secure in each
stage of learning before progressing to
the next. This focus on ensuring a solid
understanding at each stage of learning
will enable children to build key skills and
knowledge throughout their formative
years.
The curriculum has been created
around core themes such as vocabulary,
developing a love of stories, and
understanding basic mathematical
concepts – which are proven to support
better outcomes in life.
Activities within the curriculum reflect
the broad range of skills and knowledge
children need to get off to a great start
in life, from improving concentration
through knowledge-based activities
to building an appreciation for selfexpression
through the arts, with a view to
giving children a head start for school and
setting them up for long-term success.
Gill Jones, group chief quality officer
at Busy Bees said: “Thanks to the
6 NURSERY MANAGEMENT TODAY November/December 2024 nmt-magazine.co.uk
nmtnews
guidance of industry-leading experts on
child behaviour and development, and
insight from scientific research, as well
as our global network of practitioners,
the Bee Curious curriculum combines a
wealth of knowledge to encourage playbased
learning that taps into the natural
curiosity of our children.”
iStep Learning’s Southwater Day
Nursery and Pre-school in West Sussex
has completed an expansion project,
increasing its capacity and enhancing its
facilities. The expansion reflects rising
demand for high-quality early years
education and childcare in the area.
Nursery manager Sallyanne Kasey said:
“This expansion is a testament to our
commitment to providing exceptional
care and early education. Our enhanced
environment is equipped with the latest
resources to support a broad range of
learning and development opportunities
for the children in our care.”
Dianne Lumsden-Earle, chief childcare
and operations officer, added: “At iStep
Learning, we are constantly striving to
innovate and improve our settings. The
expansion of Southwater Day Nursery
and Pre-school is a key development
in our mission to deliver outstanding
childcare across all our nurseries.”
Utsaha Education, the owner of
Southwest London day nursery Barnes
Day Care, has secured a £2.5 million
commercial mortgage refinance to help
spur the growth of the business. The
move will free up cash the company
plans to invest back into its child daycare
services, and potentially future nursery
acquisitions.
Having identified a significant
undersupply of childcare, Utsaha Education
was set up in 2022 with Barnes Day Care
as its first project. Funded by Allica Bank,
the commercial mortgage refinance will
allow Utsaha to reduce the size of its debt
repayments, which it can then invest back
into services, such as exploring the further
use of technology to aid child development
or boosting service efficiencies. It is
also exploring other potential nursery
acquisitions, having purchased Tiggers
Nursery in Putney last year.
Andrew Pitayanukul, managing
director at Utsaha Education, said:
“Barnes Day Care has been an important
part of this community for many years
and we’ve loved every minute of being
part of it since we took over in 2022. Our
nursery management team do a fantastic
job day-in, day-out, and this refinance
will allow us to continue to invest in
enhancing our child and parent services
even further.”
Sector Support
The London Institute of Early Years
is offering continued professional
development (CPD) and training
opportunities to professionals throughout
the early years sector.
Focused on ensuring the best outcomes
for children, the Institute’s courses are
led by seasoned in-house trainers with
practical nursery experience. The flexible
format accommodates busy nursery
schedules, helping learners balance work
with their professional development.
Located within the London Early Years
Foundation (LEYF), which operates 40
nurseries across the city, the Institute
is open to both external learners and
LEYF employees, with no membership
necessary. Its mission is to promote best
practices, encourage innovation, and share
cutting-edge research, contributing to
significant advancements in the early years
sector.
The Institute offers training across all
levels, from apprenticeships to CPD
and an early years degree accredited
by the University of Wolverhampton.
The Institute also provides specialist
qualifications, including the CACHEaccredited
early years chef qualification
– the first of its kind – and the Level 4
sustainability accreditation in the early
years.
The Institute also provides consultancy,
research, bespoke training, and good
practice guides, beginning with a ‘Prison
Pack’. This is designed to support early
nmt-magazine.co.uk November/December 2024 NURSERY MANAGEMENT TODAY 7
nmtnews
Sector Support
years professionals caring for
children of parents in prison,
and is soon to be followed
by the ‘Twoness of Twos’
research which will offer a way
of engaging parents to better
understand and support their
two-year-olds at home.■
“Its mission is
to promote
best practices,
encourage
innovation, and
share cutting-edge
research.”
NurseryCare
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Learn at work
Nearly 10% of the Bright Horizons UK workforce is completing an apprenticeship. By the end of this year,
Bright Horizons will have recruited more than 300 external apprentices and ensured over 300 of their
current employees have had the opportunity to upskill through an apprenticeship programme.
Bright Horizons has been supporting
the evolving needs of working
families for more than 35 years.
At approximately 300 community and
workplace nurseries across the UK, its
caring and experienced teams create
inspiring learning experiences that
encourage children to be curious and
confident.
James Sharrod, pathways manager at
Bright Horizons, explains: “The majority
of our apprenticeships are in early years.
We offer other options, but the business
has played into where the needs are. Entry
points are rolling throughout the year and
are not necessarily aligned to the end of
the academic year or the start of a new one.
There are approximately 50 new starters
each month. We welcome and encourage
apprentices of all ages.”
“Some join the profession later in life as
a second career because an apprenticeship
is a great way for people to be able to do
that. It’s a great way to bring people in but
also to provide a development pathway for
existing colleagues.”
“Some join the
profession later
in life as a second
career because an
apprenticeship is a
great way for people
to be able to do that.
It’s a great way to bring
people in but also to
provide a development
pathway for existing
colleagues.”
Forward-looking career
opportunities
Sharrod continues: “Our exceptional
training programmes go beyond
traditional approaches, creating a vibrant
learning culture that nurtures growth,
innovation and leadership across every
level of the organisation. Our professional
development team joins each individual
on their unique journey. We utilise a
strategic blend of classroom settings,
online platforms and e-learning modules
to accommodate various learning styles.
Our collaboration with esteemed bodies
like the CPD Certification Service and
ILM Assured Coaching ensures our
offerings exceed industry benchmarks,
instilling confidence in our colleagues and
stakeholders.”
Inclusivity is central to the Bright
Horizons culture, with measures in place
to make learning accessible to all. The
company uses narration, text-to-speech
scripts, and design practices tailored
for neurodiverse learners, creating an
environment where everyone feels valued
and empowered.
Bright Horizons is now listed as one
of the UK’s top five ‘Best Workplaces in
Education & Training’. a recognition from
the Great Place to Work organisation.
A home-grown nurture approach
The apprenticeship provision at Bright
Horizons currently supports more than
600 learners, contributing to the growth of
the early childhood sector. In conjunction,
the Bright Horizons graduate programme
offers skilled graduates a pathway into the
early childhood sector, while its ‘Bright
Bursts’ (short training modules) and
dedicated fast-track programmes provide
tailored support at every stage of a career
journey. Career coaching is also offered to
all employees.
Bright Horizons states that its approach
10 NURSERY MANAGEMENT TODAY November/December 2024 nmt-magazine.co.uk
“Having a qualified
pipeline of employees
is imperative to a
business in which
ratios of adults to
young children are a
legislative necessity.”
is unique because of its full focus on
nurturing. Sharrod explains: “Our nurture
approach is research-based and unique to
Bright Horizons. It guides our distinctive
way of being with, teaching, and caring for
young children. This creates the conditions
for children to thrive by recognising
that emotional wellbeing and security
provides the foundations for learning and
development. In turn, opportunities to
learn and develop are critical contributors
to confidence, self-esteem, critical thought
and emotional growth. This provides a
holistic approach to early years care and
education.”
“Having a qualified pipeline of
employees is imperative to a business in
which ratios of adults to young children
are a legislative necessity. Because we pride
ourselves on providing quality care to
young children, being able to do it with
home-grown colleagues is even more of
a bonus. Our apprenticeship scheme,
alongside our internal development
programmes, now gives us a route to
provide unqualified individuals with a
development pathway up to director level.
That’s something we’re really keen on.”
An award-winning apprentice
This year, Bright Horizons announced
that Mohamed Elmi, from its Cedar
House Day Nursery and Preschool in
Enfield, North London had been named
‘Early years apprentice of the year’ at the
Nursery World Awards. Mohamed trusted
Bright Horizons to nurture his passion
for children, and he has since become
an inspiration to his children and the
community.
“We’re incredibly proud of Mohamed’s
achievement,” says Janine Leightley,
director of human resources at Bright
Horizons. This award is foremost a
celebration of his excellence. Mohamed’s
success is also a shining example of how
men in early years make a difference. Bright
Horizons is always looking to support
bright and motivated men to embark
on a career that has the power to change
childhoods.”
Elmi says: “When I was initially
approached to work in early years from
an agency back in 2021, my family were
a little surprised as this is not normal
nmt-magazine.co.uk November/December 2024 NURSERY MANAGEMENT TODAY 11
nmtleadership
for someone of my background to go
into. But over the last few years, they’ve
loved seeing me work in early years. In
my culture, they see early years jobs as
just involving women, but I wanted to
change that and join the other male
colleagues who are looking to change this
thought process. I feel that men have a
misconception of what working in an early
years setting is like. I really feel happy that
I’ve made the decision to work in early
years settings, and so far, it’s been the best
decision of my life. I really hope to inspire
more men to give working in early years
a go; they could 100% make a positive
impact on children’s lives.”
The benefits of championing
apprenticeships
Apprenticeships help to create a
sustainable talent pipeline and attract
motivated individuals eager to learn.
Sharrod says: “Our approach has helped
us to improve retention. For the sector,
apprenticeship programmes as a whole
help to address the skills gap by training
individuals in specific roles, ensuring that
businesses have the skilled workforce they
need. This investment in training and
development leads to a more competent
and adaptable workforce, which is
crucial for the industry’s growth and
sustainability.”■
“Our approach has helped
us to improve retention. For
the sector, apprenticeship
programmes as a whole
help to address the skills
gap by training individuals
in specific roles, ensuring
that businesses have the
skilled workforce they
need.“
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nmtinsurance
Honesty is the best policy
It’s important to get advice on how to safeguard your business effectively as there are a number of
areas that often get overlooked. Jenny Hyde, associate director at dot2dot nursery insurance explains.
Did you know that if you don’t
accurately disclose your fellow
directors’ financial, personal, and
previous business history to your insurers,
this could significantly affect your business?
If your insurer isn’t made aware of key
details about you and your co-directors, it
may invalidate your insurance policy and
reject any claim.
What is considered ‘material’?
According to the Association of British
Insurers, a “material fact” is defined as
“an important fact about you or your
circumstances, that would influence an
insurer’s decision on whether to issue a
policy and on what terms”. In practice, this
means disclosing anything in your and your
fellow directors’ history that could affect
how the business is run (such as financial
issues, criminal convictions or previous
business failures).
Insurers don’t always specifically ask
for this information and disclosure of
these past events are often overlooked by
policyholders, who don’t appreciate the
information is relevant or material.
What are we seeing as an insurance
provider?
Despite the importance of disclosing
material facts (which is highlighted on
your insurance Statement of Fact and forms
part of your contract with the insurer),
we’re not receiving as many disclosures,
as expected. To provide context, the
number of company insolvencies last year
was the highest annual figure since 1993.
Additionally, the number of County Court
Judgments against individuals continues
to rise, with a 5% year-on-year increase,
though this is a decrease from the peaks of
2021/22. These material facts are not being
reflected in our client conversations.
Are all ‘material facts’ damaging to
my insurance?
While disclosing adverse financial
information may seem daunting, this will
not necessarily have a negatively impact
on your insurance. When this is disclosed
to insurers, they will often ask about the
debt that was left outstanding, the amounts
involved and whether creditors have been
paid. If insurers can understand the reasons
behind such occurrences, they will likely
accept the disclosure without applying
additional terms or charging increased
premiums. However, failing to disclose
such facts can result in the policy being
invalidated and claims being rejected for
non-disclosure of material facts.
Jenny Hyde
Case studies:
Mr Young’s claim denial
Mr Young filed an insurance claim
following a fire, but had failed to disclose
previous directorships where the company
had become insolvent. Since the insurer
could prove it wouldn’t have accepted
the risk had they known this, it voided
the policy, resulting in the denial of a
multimillion-pound claim.
“Insurers don’t always
specifically ask for
this information and
disclosure of these
past events are
often overlooked by
policyholders.”
14 NURSERY MANAGEMENT TODAY November/December 2024 nmt-magazine.co.uk
“Ensure the person
responsible for
communicating
with your insurer is
fully informed of all
relevant facts.”
Flood claim refusal
During a flood claim, it was discovered
that one of the directors had faced criminal
charges as a director of a company in
Malaysia the previous year. Although
the charges were unrelated to the claim,
the insurer voided the policy, asserting it
wouldn’t have insured the business had it
known about the director’s history.
Property claim investigation
A property claim was delayed after it was
revealed that one of the directors had
invested in a business that later became
insolvent. The director had acted as an
angel investor and wasn’t involved in
the day-to-day operations of the failed
business. After investigation, the insurer
allowed the claim to proceed, although the
time spent investigating caused delays, as
well as uncertainty and distress while the
decision was awaited.
Our advice:
1. Ask the tough questions
Ensure you and your fellow directors
are upfront and honest with each other.
This may involve asking and answering
uncomfortable questions. If you want
a belt and braces approach, enhanced
Disclosure and Barring Service checks
will provide information on convictions
and on Companies House you can search
by director to see directorship histories.
2. Disclose early and honestly
Provide your insurer with all relevant
information as soon as possible. If
you think any element of your or any
co-director’s financial history or past
directorships could be relevant, declare
it, even if you haven’t been asked the
question. You should also not to be
complacent at renewal, too. If anything
has changed in your circumstances, you
should declare it.
3. Who needs to know?
Ensure the person responsible for
communicating with your insurer is
fully informed of all relevant facts. If this
task falls to a manager or administrator,
it’s appropriate for him or her to be
informed and have access to the necessary
information. It’s not an excuse that this
individual was not aware.
4. Revisit regularly
As an insurance provider we are in
regular contact with our customers to
discuss their business growth and plans,
as we know that a lot can happen in an
insurance period, so we make sure that
insurance is adjusted along the way, not
just at renewal. Make sure that material
fact discussions form part of your regular
communication with your insurance
provider.■
nmt-magazine.co.uk November/December 2024 NURSERY MANAGEMENT TODAY 15
nmtmarketing
What parents look for
Understanding the intricacies of how parents search for and evaluate nurseries can be a gamechanger
for an early years setting. Justin Deaville, managing director of digital agency Receptional,
shares the latest research
Choosing a nursery is one of the most
significant decisions parents make.
It’s a choice that blends emotion
with practicality and hope with caution.
Let’s delve deep into parents’ minds and
explore what truly matters when selecting a
nursery for their little ones.
How parents look online
The digital age has revolutionised how
parents seek out childcare options. Our
recent survey of 421 UK parents reveals
that the internet is overwhelmingly the
first stop on their nursery-finding journey.
Some 84% of parents turn to Google
when beginning their search, marking a
significant shift from traditional word-ofmouth
referrals.
This online-first approach means parents
form initial impressions of your nursery
long before they enter your premises. They
compare multiple options simultaneously,
read reviews, scan photos, and assess your
online presence – all from the comfort of
their phones.
The implications? Your digital footprint
is now your nursery’s first impression. A
well-optimised website, a solid social media
presence, and positive online reviews are no
longer optional – they’re essential.
“The implications?
Your digital footprint
is now your nursery’s
first impression. A welloptimised
website, a solid
social media presence, and
positive online reviews
are no longer optional –
they’re essential.”
Google and Facebook: where most
parents start
While Google dominates the initial search
phase, Facebook plays a crucial supporting
role. Our research shows that 45% of
parents use Facebook and Instagram (18%)
in their nursery research process. This
dual-platform approach offers insights into
parent behaviour:
On Google’s platforms, parents are
typically:
• Searching for ‘nurseries near me’.
• Reading Google reviews.
• Checking your website via search results.
• Looking at your Google Business Profile
for quick information.
• Watching (Google-owned) YouTube
video content.
On Facebook and Instagram (in effect,
the same platform, as both are owned by
one company, Meta), parents are:
• Visiting your nursery’s page to get a feel
for your setting’s personality.
• Reading posts to understand daily life at
your nursery.
• Asking for recommendations in local
parenting groups.
• Checking out photos and videos of
activities and facilities.
This two-pronged approach means
your online strategy needs to be cohesive
across both platforms. Consistency in
information, tone and quality across
Google and Facebook can significantly
boost parent trust and interest.
What parents feel when searching
The nursery search isn’t just a logical
process – it’s deeply emotional. Our survey
uncovered some fascinating insights into
parents’ emotional states during their
search:
• 29% feel excited about finding the right
nursery.
• 28% feel overwhelmed by the process.
• There’s a notable gender split: 38% of
men report feeling excited compared to
24% of women, while 35% of women feel
overwhelmed versus 17% of men.
These emotions play a crucial role in
decision-making. Excited parents are more
likely to engage deeply with your content
and may be more open to booking visits.
Overwhelmed parents, on the other hand,
might appreciate clear, concise information
and reassurance.
Understanding these emotional drivers
allows you to tailor your communication.
For example:
• Address common concerns upfront to
ease anxiety.
• Use positive, warm language to tap into
feelings of excitement.
• Offer clear, step-by-step guides to your
enrolment process to help overwhelmed
parents.
Content that gets parents’ attention
When it comes to what parents want to see,
our research highlighted three key areas:
1. Parent testimonials (68% find these
highly influential).
- Parents trust other parents. Authentic,
detailed reviews from existing or past
families carry immense weight.
- Video testimonials are compelling,
offering a more personal touch.
2. Detailed descriptions of your services
(59% value this).
- Parents want to know exactly what you
offer. This includes your curriculum
approach, daily routines, meal plans,
and special activities.
- Be specific – instead of saying “we offer
a range of activities”, list examples like
“weekly forest school sessions, daily
story time, and monthly cultural
celebration days”.
3. Clear pricing information (48% look for
this, especially women).
- Transparency about costs is crucial.
Where possible, provide clear fee
16 NURSERY MANAGEMENT TODAY November/December 2024 nmt-magazine.co.uk
structures and answers to frequently
asked questions on your website.
- If your pricing is complex, consider
offering a fee calculator or providing
example scenarios.
Additionally, 43% of parents value
curriculum overviews, showing a keen
interest in the educational aspects of your
provision.
How different age groups use social
media
Our research reveals that social media
preferences vary significantly across age
groups:
• 18-24 year olds: Prefer Instagram,
Snapchat, and TikTok. They engage
well with short-form video content and
interactive features like polls or Q&As.
• 25-34 year olds: Active across most digital
platforms. They appreciate a mix of
informative content and engaging visuals.
• 35-44 year olds: Primarily use Google and
Facebook. They tend to value detailed
information and longer-form content.
• 45-54 year olds: Show higher engagement
with traditional media like radio, and
lower engagement with newer social
platforms.
This diversity means a one-size-fits-all
approach to social media won’t cut it.
Consider creating a mix of content types to
appeal to different age groups:
• Short, fun videos for TikTok and
Instagram Reels to attract younger
parents.
• Informative posts and parent Q&A
sessions on Facebook for the 25-44 age
group.
• Detailed blog posts or articles shared on
Facebook and your website for older
parents and older family members.
Interestingly, YouTube emerged as the
third most popular platform, used by 16%
of parents. To showcase your nursery, create
virtual tours or ‘day in the life’ videos.
Quick tips to improve your online
presence
1. Optimise your Google Business
Profile:
- Ensure all information is up to date and
accurate.
- Add high-quality photos of your
setting.
- Respond promptly to reviews, both
positive and negative.
2. Enhance your Facebook strategy:
- Post regularly, aiming for three to five
times a week.
- Share a mix of nursery updates,
parenting tips, and local community
news.
- Use Facebook Live for virtual open days
or Q&A sessions.
3. Create engaging video content:
- Short clips (30 to 60 seconds) work well
for social media.
- Consider topics like ‘A day at our
nursery’ or ‘Meet our staff ’.
4. Encourage and manage reviews:
- Set up a system to ask happy parents for
reviews regularly.
- Respond to all reviews, addressing
concerns in negative ones.
- Share positive reviews across your
platforms.
5. Refine your website:
- Ensure it’s mobile-friendly – 67% of
parents in our survey used their phones
for research.
- Include detailed service information,
including your curriculum approach.
- If possible, add a pricing page or enquiry
form.
6. Harness the power of storytelling:
- Share real stories from parents and
children.
- Highlight staff experiences and
qualifications.
- Showcase how your nursery has
positively affected families.
7. Use targeted advertising:
- Facebook and Google Ads allow you to
reach parents in your local area.
- Create ads that address common parent
concerns or highlight your unique
selling points.■
Download the full research report at:
bit.ly/nursery-survey.
Get the latest prices and promotions online at hope-education.co.uk
nmt-magazine.co.uk November/December 2024 NURSERY MANAGEMENT 16/10/2024 TODAY 14:0417
MKEYOC9093 - Hope EY NMT Seasonal Crafts adverts.indd 3 16/10/2024 14:04
nmtproperty
Future of the childcare
market
Andrew K Steen, managing director of Redwoods Dowling Kerr, reflects upon
the year so far, examining activity within the childcare market, and reflects on
what may await childcare business owners in 2025
The year so far was marked by
significant uncertainty due to the
general election, which cast doubt
over the UK’s economic landscape.
However, as the summer progressed, the
underlying economic outlook for the
UK appeared to improve.
In a recent interview, the governor of
the Bank of England Andrew Bailey said
the “persistent” factors keeping price
rises high “appear to be smaller than we
expected”. These comments provide hope
for a sustained period of interest rate
“Against this more
positive economic
backdrop, what
impact might the new
government have on the
Andrew K Steen
childcare market?”
cuts, with markets expecting a further
base rate cut later this year.
Key economic indicators present a
generally improving picture, resulting
in increased confidence among SME
business owners in the outlook for the
future. Inflation figures announced
in October surprised many, falling
below the 2% target rate to 1.7%. Core
inflation also fell but remains high at
3.2%. Markets expect further interest
rate cuts which will boost M&A due to
lower borrowing costs for acquirers.
Impact on the childcare market
Against this more positive economic
backdrop, what impact might the new
government have on the childcare
market? In July, Chancellor of the
Exchequer Rachel Reeves announced a
host of measures following her claim of
a projected overspend of £22 billion in
public finances in the last fiscal year.
Nonetheless, it is expected that
with a Labour government, social care
Andrew K Steen
and education will be a priority. The
Prime Minister stated: “Labour will
roll up our sleeves and take the tough
decisions needed to support parents’
progression, improve kids’ life chances
and ultimately, drive growth. We will
create the childcare places needed to
turn the page and rebuild Britain.” How
the Chancellor’s comments may affect
the government’s plans for the childcare
and education sector, including opening
3,300 new nursery classes in unused
classrooms and increasing support for
staff working in childcare and early
education, remains to be seen.
At the time of writing, the Chancellor
revealed that the Budget on 30 October
will be the beginning of a series of
difficult decisions surrounding welfare,
spending and tax. While the planned
introduced of VAT for private school
fees will undoubtedly affect demand for
private school places, wider rumoured
changes including to Capital Gains Tax,
Inheritance Tax and Business Asset
Disposal Relief have been mentioned. At
18 NURSERY MANAGEMENT TODAY November/December 2024 nmt-magazine.co.uk
“Given current
conditions, demand from
buyers in the childcare
sector remains robust,
providing an unmissable
opportunity for those
looking to sell their
childcare business.”
the time of writing the announcements
have not been made, causing a period
of significant uncertainty for business
owners. This lack of clarity has led
some investors to hold back investment
decisions. For childcare business owners,
deciding to sell your business before
the next financial year could prove to
be a strategic choice to take advantage
of the current financial and economic
conditions and the broader investment
climate.
Success at RDK
Redwoods Dowling Kerr completed 50
sales in the first half of 2024.
Over the summer, we sold a group
of three childcare settings in Stirling,
Scotland. Lecropt Nursery, Old Doune
Road Nursery and Bridge of Allan Out
of School Care were sold to first-time
buyers Fourwinds Group.
In another recent example, our
childcare team brokered the sale of
Tigers Childcare, a children’s nursery
in Southeast London. Following a
large amount of interest and multiple
viewings, the setting sold to global
childhood education business Kido
International, which was recently named
a ‘Top 20 large nursery group’ in the UK.
The team at RDK also facilitated the
sale of The Wendy House Day Nursery
in Bryford, North Wales. The familyowned
nursery with accommodation for
90 children was one of a number of our
deals with the operator Kids Planet this
year as part of its ambitious expansion
plans.
Looking ahead
Given current conditions, demand
from buyers in the childcare sector
remains robust, providing an unmissable
opportunity for those looking to
sell their childcare business. The
market continues to offer attractive
opportunities for buy-and-build
strategies, regional growth expansion,
and first-time acquisitions.
Regardless of the changes that the new
government brings, the sector remains
resilient and attractive, and RDK will
continue to work diligently on your
behalf to address the issues impacting the
childcare sector.
Based on our current pipeline, we
forecast that M&A deal volumes will
rise through to spring 2025, as business
owners seek to exit the market before
further anticipated changes arise with
Labour’s first economic budget.
If you are interested in our services,
please get in touch on 01772 775777.■
Andrew K Steen, managing director at
Redwoods Dowling Kerr
nmt-magazine.co.uk November/December 2024 NURSERY MANAGEMENT TODAY 19
nmtregulation
Inspection reform
Last year, National Day Nurseries Association brought together a range of early years experts to
produce the Blueprint for Early Education and Care, which puts children at the heart of policies
affecting their first five years. Purnima Tanuku, chief executive of NDNA, explains
One key area in the Blueprint to
get right was regulatory and
inspection regimes that focus
on keeping children safe and supporting
providers to maintain and improve
quality. A clear message coming through
the discussion was that inspection
activities needed to be proportionate,
effective and fit for purpose.
Over the past five years, changes have
been taking place in England, Scotland
and Wales, but are these for the better for
children, families and their providers?
Five years ago, Care Inspectorate Wales
(CIW) and education inspectorate Estyn
which had previously carried out its own
independent inspections of childcare
providers began inspecting jointly. Since
then there have been changes to the legal
framework, curriculum and national
minimum standards, so the Welsh
government commissioned a review
into joint inspections by the Learning
Partnership.
Overall its conclusions were positive
but the report did highlight several
recommendations for improvement
which the two inspectorates are
currently considering. Once CIW and
Estyn have analysed the report, they
“Overall its conclusions
were positive but
the report did
highlight several
recommendations for
improvement which the
two inspectorates are
currently considering.”
will be developing their response to
the recommendations over the coming
months.
Speaking to providers, we welcomed
the reduction in numbers of inspections
but recognised that nurseries still
faced inconsistencies with the new
system. The recommendation of regular
mandatory training for inspectors
would help to reduce these anomalies.
It would be useful for the inspection
framework to align with the ambitions
of Early Childhood, Play Learning
and Care (ECPLC) in Wales to reduce
unnecessary replication for staff. NDNA
will work with the two inspectorates to
make sure any new inspection regime
supports ongoing quality improvement,
making sure the sector is fully supported
and consequently, resulting in better
outcomes for children.
In Scotland, Professor Ken Muir
published his wide-ranging report into
educational reform in March 2022,
starting the conversation about putting
regulation on a similar trajectory to
the joint inspections of Wales. One
of his recommendations was that the
inspection process for early learning
and childcare settings must be looked at
closely. He considered that the existing
process of two inspections, from two
different bodies, was too burdensome on
the sector.
As a result of this report, the Scottish
government asked the Care Inspectorate
(Scotland) and Education Scotland –
the two care and education regulatory
bodies – to work together to develop a
single shared inspection framework.
The new shared inspection framework
for Scotland is now being brought
forward for providers, inspectors and
parents to familiarise themselves with
it ahead of implementation. However,
there are concerns about the new
Purnima Tanuku
framework. If the two inspectorates
continue to carry out their own
inspections separately, and keep some
of the unnecessary differences in their
own approaches, there will be a missed
opportunity for genuine reform.
If the shared framework leads to
more confusion, less clarity and greater
burdens for providers it’s hard to see how
it will support quality improvement or
help families and providers. Any change
in regime naturally means providers have
to review their policies and procedures,
and how they operate and train staff.
This work is essential but will be an
unnecessary effort if the changes don’t
make the new inspection regime better.
We will watch this situation closely to
make sure that any new system which is
put in place is reviewed regularly, always
going back to the Blueprint principle;
regulatory frameworks must be fit for
purpose and support providers to focus on
improving quality. This includes reducing
unnecessary burdens on nurseries.
Finally, in England the debates around
reform of Ofsted have been growing in
recent years. We know that any form of
inspection is stressful, but while many
20 NURSERY MANAGEMENT TODAY November/December 2024 nmt-magazine.co.uk
“The findings were also
clear that one-word
judgements don’t help
parents of early years
children understand
what happens in
settings”
people tell us that their interactions with
Ofsted were positive, too many were
having negative experiences.
The new HMCI Sir Martyn Oliver
signalled a change in approach from
day one and Ofsted responded to
the findings surrounding the tragic
death of Ruth Perry. But as an Ofsted
representative said at our NDNA
Talk event last month for members in
England, the case for change had been
building for much longer.
Over the summer we saw Ofsted’s
largest ever consultation event – The Big
Listen – to which 51% of respondents
answered questions about early years.
Ofsted listened to staff from across
all jurisdictions, families, parents and
children. Meanwhile a new Labour
government was voted in on the promise
of reforming Ofsted.
The new government acted quickly
with an announcement that from
September, schools would no longer be
subject to one-word judgements. While
early years will follow suit, for now
providers in the private, voluntary and
independent sector and childminders
will still receive those judgements for this
academic year. By including maintained
nurseries and school-run nursery classes
in the changes for school inspection, we
currently have a two-tier approach which
needs to be resolved as soon as possible.
The results of The Big Listen were
published in September, an honest and
wide-reaching analysis of what was
wrong with the inspectorate and how
it would move forward to put it right.
Ofsted didn’t try to hide the scale of the
challenge it faced and that included the
lack of trust which many in the sector
placed in Ofsted inspectors.
The findings were also clear that oneword
judgements don’t help parents of
early years children understand what
happens in settings. So it confirmed
consultations will take place with the
sector this year to set out how they will
be replaced with report cards, although
there hasn’t been much detail revealed
yet.
Ofsted representatives who spoke at
our NDNA Talk event confirmed there
would be a ‘report card’ but this will
take time to develop, with consultations
including parents, professionals and early
years bodies. There will be a top line
nmt-magazine.co.uk November/December 2024 NURSERY MANAGEMENT TODAY 21
nmtregulation
judgement about whether regulations
have been met or not, below which
will sit the more detailed report which
highlights different areas of practice.
“At our recent event
Ofsted also told
providers that it will
focus on inspections
being consistent
across the sector and
a complaints process
which is transparent.”
Providers have spoken about the
consequences of the inspection
judgement which can result in their
funding being removed and their
business no longer being viable. Ofsted
is aware of this and aims to address
this anxiety. We have also called for
consistency across local authorities to
ensure fairness and to give providers
a chance to implement improvements
where needed.
At our recent event Ofsted also told
providers that it will focus on inspections
being consistent across the sector and a
complaints process which is transparent.
Some of these reforms have already been
put in place and we will closely monitor
the effect of these changes.
It’s clear that across the UK we need
to end up with systems which work for
everyone. Hopefully the reform journey
in England, Scotland and Wales will
mean regulatory and inspection bodies
are more willing to work in partnership
with providers and staff, and consider
all of a setting’s circumstances, as
well as issues facing the sector more
broadly. This is the best way towards the
continuous improvement we all want to
see for our youngest children.
Whether providers receive one
inspection or two from different
regulatory bodies, the regulation must
be proportionate, effective and fit for
purpose, with children’s wellbeing at its
heart.■
Navigate Nursery
Investments with
Confidence
Whether you're new to the early childhood sector or
looking to diversify your business portfolio, we are
here to assist you in finding the ideal day nursery.
With our vast industry expertise and tailored
purchasing strategies, we will support you through
each stage of the process, providing continuous
assistance and ensuring your investment meets
your expectations.
Explore profitable, well-managed nursery
businesses for sale with us today.
For more information get in touch:
hello@owenfroebel.co.uk
02475226127
Visit our website to view
available day nursery opportunities:
www.owenfroebel.co.uk
22 NURSERY MANAGEMENT TODAY November/December 2024 nmt-magazine.co.uk
29 - 30
November 2024
ExCel London
Building Foundations:
Excellence in Early
Years Education
#nurserymanagementshow
Book your
FREE tickets
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29 - 30
November 2024
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Leading Nursery
Management into
Tomorrow
#nurserymanagementshow
24 NURSERY MANAGEMENT TODAY November/December 2024 nmt-magazine.co.uk
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nmtcatering
ADVERTORIAL
CheckMate your
kitchen safety
Our journey into providing healthy eating for pre-school children has brought
us to seek and discover new menus, better and more efficient working
practices, and most recently led us to develop a new app that revolutionises
the way kitchens operate. Director, Johnny Hazell shares more
We started our business back
in 2006 and our mission was
simple; to provide young
children with the highest quality,
nutritious, homecooked meals that
support their healthy growth and mental
development.
We featured in Nursery Management
Today back in December 2011, discussing
the challenges of providing food that
was both delicious and nutritious. We
have now been serving nurseries and
pre-schools in the Southwest with
healthy meals for over 18 years. We have
seen many changes over this time and
have developed from a small-family run
operation to a recognised leader in the
early years catering sector. Our new app,
CheckMate, continues our commitment
to excellence both in the workplace and in
the quality of the food.
Our journey since then:
2011: Working with the NHS – We
were asked to consult on the meals
provided for its children with
special dietary needs.
2013: Holiday cover – Realising the
challenges many nurseries faced
with staffing, we started offering
short-term cover for holiday and
sickness.
2015: Embracing technology – The
introduction of our online
ordering system made placing
an order even easier for our
customers.
2016: Embracing plant-based nutrition
– With more evidence to support
the health benefits of a plant-based
diet, we increased the amount of
vegan meals on our menu.
2017: Achieving carbon neutral
deliveries – Our fleet is now 100%
electric.
2019: In-house food safety system –
Developed a web-based system for
recording temperatures, checks
and keeping food safety records.
2020: Focusing on sustainability –
Banned the use of single use plastic
and introduced more eco-friendly
packaging solutions.
2021: Navigating the pandemic – With
many of our staff furloughed we
operated with a skeleton staff to
support nurseries that remained
open for key workers.
2022: Achieving Gold in Bristol Eating
Better – This award recognises
companies with a commitment
to healthier food options, and
promotes food and environmental
sustainability.
2024: Celebrating 18 years of success
The journey to CheckMate
Up until 2019 we had always relied on
paper records and systems for recording
our checks in our own kitchens. But this
system has it limitations. We all know
that in a busy kitchen, checks can be
overlooked, paperwork can be lost or
damaged.
Some of the most common reasons
“CheckMate has really
revolutionised the way
our kitchens run. It’s really
simple to set up and use
and I feel so much more
organised and secure”
nmt-magazine.co.uk November/December 2024 NURSERY MANAGEMENT TODAY 25
nmtcatering
for nurseries failing EHO inspections
include:
• Inadequate temperature records.
• Lapses in hygiene practices.
• Improper food storage and separation.
Understanding these challenges and
working with many of our nursery
customers made us realise that there was a
problem here that needed solving. It was at
this point that we developed our in-house
web-based system into a user-friendly app
designed to be used in nurseries.
Introducing CheckMate
CheckMate will revolutionise the way
your kitchens operate, as much as it has
ours. CheckMate is an easy-to-use app
which manages all of your kitchen-based
food safety checks.
Your kitchen staff will never miss a
check again and will save valuable time
allowing your staff to focus on preparing
meals or caring for children.
Key features:
Temperature logging: CheckMate
allows you to record all of your cooking,
chilling and storage temperatures
instantly offering immediate corrective
actions if a temperature is recorded
outside of the ‘safe’ range – Reducing the
risk of foodborne illness.
Real-time alerts: CheckMate offers
real-time reminders for checks. This
ensures that no check is missed – Helping
to maintain consistent safety standards.
Easy to use: CheckMate requires
minimal training and allows staff to quickly
integrate it into their daily routines.
Reporting: CheckMate allows
managers to generate comprehensive
reports that can be used to monitor the
kitchen checks remotely so you have peace
of mind that the kitchens are being run
safely and all checks are being completed.
These reports are downloadable making
it easy to share with your EHO officer on
inspection day.
The app is loved by our chefs and we are
sure that your kitchen staff will feel the
same. ■
“Using CheckMate has
really changed the way we
operate in our kitchens. It’s
easy to use and tells you
when checks have or haven’t
been signed off. You can
also have it linked to your
phone. Everything we need
to use is in one place and it
is environmentally friendly. I
would highly recommend.”
“CheckMate has been amazing
for all our team members for
signing off our daily checklists
They are all in one place and
getting rid of paper checks has
saved us lots of time and paper.
Also loving to be able to sign off
individual checks as you go, and
being able to report any issues
means they can’t get missed or
forgotten about.”
As we look to the future, our goal is for CheckMate to become the
gold standard in nursery food safety management and we hope
you will join us in this.
We will be exhibiting at the Excel in London on 29-30 November
for the Nursery Management Show pop by and say hi.
CheckMate is set to launch at the end of November! Scan the QR
code to pre-register for our exclusive three months free offer.
26 NURSERY MANAGEMENT TODAY November/December 2024 nmt-magazine.co.uk
nmtrecruitment
Gender-inclusive recruitment
in early years education:
strategies for change
Male nursery team members can enrich the learning environment for younger children.
Claudio Sisera head of diversity and inclusion at Male Childcare & Teaching Jobs, explains
how to create gender inclusive recruitment strategies
Gender diversity brings a range
of perspectives and teaching
approaches that help children
see beyond traditional gender roles,
promoting empathy and understanding.
Yet, the reality in the UK is stark –
men make up just 2% of the early years
workforce, leaving a significant gap in
representation.
This imbalance underscores the need
for gender-inclusive recruitment. By
actively seeking to attract and retain
male educators, we can break the cycle
of stereotypes that discourage men from
entering the field. Inclusive recruitment
isn’t just a benefit for staff; it’s an
investment in creating diverse, dynamic
teams that better reflect the world
children live in. It’s time to make gender
inclusivity a priority, starting at the
recruitment stage.
What’s holding men back?
Despite the growing recognition of the
benefits of a diverse workforce, societal
stereotypes continue to hold men back
from entering the sector. The deeply
entrenched view that caregiving and
nurturing are inherently feminine traits
makes early years education seem like
‘women’s work’. These misconceptions
discourage many men from even
Claudio Sisera
nmt-magazine.co.uk November/December 2024 NURSERY MANAGEMENT TODAY 27
nmtrecruitment
“By actively seeking to
attract and retain male
educators, we can break
the cycle of stereotypes
that discourage men from
entering the field.”
considering careers in this sector,
fearing judgment or questioning of their
suitability for the role – something I
experienced personally, as I initially found
myself falling into the sector rather than
actively choosing to work in it.
Men who do take the leap often face
additional challenges, including perceived
stigma and isolation. With so few male
role models in the field, it’s hard for men
to picture themselves thriving in these
environments. The lack of male colleagues
can leave them feeling out of place or
misunderstood, amplifying feelings of
being the ‘odd one out’.
Furthermore, societal expectations
about traditional gender roles make it
difficult for men to pursue caregiving
professions confidently without fear of
judgment. This creates a vicious circle
– because men aren’t well represented
in early years education, fewer men are
inspired to join. To break this circle,
we must address these barriers head-on,
beginning with reshaping how we talk
about gender roles in education and
promoting male role models who have
succeeded in this field.
Effective recruitment strategies for
gender diversity
1. Targeted outreach
Addressing the gender imbalance in early
years education requires a proactive and
multi-faceted approach to recruitment.
One of the most effective strategies is
targeted outreach. Secondary schools,
colleges, universities and career fairs
offer prime opportunities to connect
with boys and men who may not have
considered early years education as a
career path.
Recently, I came across a 14-year-old
boy debating between pursuing politics
or early years education. Initially, he was
more inclined to choose politics, largely
because his friends told him that early
years is “for women”. This highlights how
early stereotypes can deter young men
from even considering the field.
That’s why it’s essential to have male
role models raising the profile of the
industry during recruitment campaigns.
This way, we can show the real-life
impact men are making in the field.
These role models serve as powerful
examples, breaking down stereotypes and
showing potential recruits that a career
in early years education is both viable
and rewarding.
2. Male-only recruitment campaigns
Male-only recruitment campaigns can
also be highly effective. This doesn’t
mean excluding women, but creating
additional campaigns that specifically
target men, such as through ads
on job boards frequented by male
educators, booths at men’s health or
diversity events, and partnerships
with organisations focused on men’s
wellbeing. These campaigns highlight
the unique contributions men can
make in early years education and make
it clear that their presence is valued.
For example, I’ve recently started
collaborating on a project with a nonprofit
organisation called Lads Need
Dads, which supports fatherless boys. My
hope is to raise the profile of our beloved
industry among these boys, who might
28 NURSERY MANAGEMENT TODAY July/August 2024 nmt-magazine.co.uk
otherwise not be aware of early years as a
viable career option for them.
3. Success stories
Another essential element is highlighting
success stories of men already thriving in
your setting or group. Case studies and
testimonials from male educators who
have successfully built their careers can
inspire potential recruits by showing the
wide range of roles and opportunities
available.
4. Parent partnership
Finally, it’s crucial to address the
unconscious bias that exists in hiring
processes, particularly the concerns many
nursery managers have about how parents
might react to male educators. Some
managers lean toward female candidates,
not because they believe men are less
capable, but due to a fear that parents may
be uncomfortable with men in caregiving
roles. This bias, while often unspoken, can
limit opportunities for men in the sector
and perpetuate gender imbalances.
To overcome this, nursery leaders
need to challenge these assumptions and
build trust with parents. By providing
bias training for recruitment teams and
regularly reviewing policies to ensure
they are gender inclusive, we can create
environments where all candidates
are judged on their skills and passion,
not their gender. Engaging parents in
discussions about the value of male
educators and highlighting the positive
impact they have can also help shift
perceptions, creating a more welcoming
space for men in early years education.
Retention and support for male
educators
Networks and mentorship
Recruiting men into early years education
is just the first step – retaining them
and offering strong support is equally
crucial. One effective way to ensure male
educators feel valued and supported is by
creating male networks and mentorship
programmes. These networks provide
spaces for men to share their experiences,
tackle challenges, and build a sense of
camaraderie in what can often feel like
an isolating profession. Mentorship from
seasoned male educators plays a vital role
in guiding new recruits, helping them
navigate the unique challenges of working
in a predominantly female field, and
offering practical advice on career
progression.
As Jake Balding, an ECE student from
Anglia Ruskin University, said to us:
“Being aware of the low percentage of
males in this field had made me concerned
about future employment prospects.
The male network at MCTJ, with its
dedication to supporting not only work
placements but also providing seminars
and resources, truly reassured me.” This
kind of support is essential in building
confidence and encouraging men to see a
future in early years education.
Inclusive environments
Fostering an inclusive work environment
is another key component of retention.
Policies that promote gender equality,
such as offering equal parental leave and
flexible working options, send a clear
message that men are just as encouraged
and supported in caregiving roles as their
female counterparts.
I’m particularly proud that one of
our members, Julie Robinson from
Eagley School House Nurseries in the
Bolton area, has started offering equal
parental leave at her nurseries, marking
a trailblazer moment in the industry.
This kind of forward-thinking policy
ensures that male educators feel their
needs are recognised and empowers
them to balance work with family life.
It’s a crucial step toward creating a truly
inclusive environment.
A call to action
Promoting gender-inclusive recruitment
is essential for creating a more dynamic
and representative workforce in
early years education. By challenging
traditional stereotypes and taking
deliberate steps to attract and support
male educators, we can build teams that
reflect the diversity of the children we
care for. Nursery leaders must take the
lead by implementing strategies that
encourage inclusivity, from flexible
policies to mentorship programmes
and beyond. Together, we can ensure
that early years education becomes
a welcoming and rewarding field for
everyone, regardless of gender. The time
to act is now.■
nmt-magazine.co.uk November/December 2024 NURSERY MANAGEMENT TODAY 29
nmtfinance
Funding for growth:
supporting early years
childcare in Scotland
In Scotland, early years childcare providers are tackling a variety of business challenges,
from staff retention and funding to rising costs and increased regulation. Scott
Hutchinson, deputy regional director (North & Scotland) at Unity Trust Bank, reflects on
some of the key issues facing nursery operators and explores how responsible finance
can help unlock opportunities for growth within the sector.
Despite an increasing
understanding of the value
and importance of early years
education, the rising cost of childcare
remains a prohibitive factor for many
families across Scotland.
New data from the campaign group
‘Pregnant Then Screwed’ found that 65%
of parents in Scottish households have
reduced their hours or left the workforce
due to the cost and availability of
childcare. Further still, 43% of Scottish
parents said that they can’t afford to have
any more children, due to cost of living
pressures.
A further report found that the
availability of places at nurseries and
childminders has worsened for preschool
children across all age groups in
the UK, with just 29% of councils having
enough space for children under two,
down from 42% last year.
The cost and accessibility of childcare
is a pressing problem – but not just for
parents. Nursery owners today face a
number of significant challenges that all
have an impact on day-to-day running
“The cost and
accessibility of childcare
is a pressing problem –
but not just for parents.”
costs, bottom line profitability and, in
turn, future business growth.
People power
For any successful organisation,
attracting and retaining good-quality
staff is key. The nursery sector typically
attracts a younger workforce, meaning
providers face stiff competition from
other industries appealing to the same
age group, such as retail or hospitality.
Nurseries also face the issue of more
experienced staff retiring, further
widening the emerging skills gaps.
What’s more, the ongoing cost of
living crisis means nurseries are needing
to cover above-inflation pay increases,
as part of staff retention plans. As a
result, and in response to higher fees,
parents may then choose to reduce their
childcare hours to help offset their own
rising living costs.
Scott Hutchinson
The funding puzzle
To help reduce the financial strain on
families in Scotland, a range of policies
have been implemented by the devolved
government, including the annual
provision of up to 1,140 hours of funded
early learning and childcare (ELC) for
three to five-year-olds. This equates to
around 22 hours a week if used all year,
or 30 hours a week if only used during
school term time.
However, it can be seen that
differential funding approaches to
ELC are contributing to a wider ‘costof-operating
crisis’ for independent
nurseries. The National Day Nurseries
Association (NDNA) has stated that
30% of funded hours are delivered
by private nurseries, yet the funding
received through local authority
partnerships is not proportional to this.
This year’s nursery sustainability
survey by the NDNA found that funding
for three and four-year-olds did not
cover the costs for 70% of private and
voluntary nurseries in Scotland. The
average shortfall of around £1.25 per
hour equates to an annual loss per child
of £1,425.
Where council-led partnership
funding falls short of covering costs, this
can have a significant impact on longterm
income for independent providers,
further exacerbating existing issues
30 NURSERY MANAGEMENT TODAY November/December 2024 nmt-magazine.co.uk
Scott Hutchinson with Unity’s Scotland-based Relationship
Managers (l-r) Mark Smith, Jordan Hady and Michelle Wilson
“Nurseries are a key sector
for Unity and we’re in a
strong position to support
customers who are looking
to invest in growth.”
around recruitment, accessibility and the
overall cost of childcare for families.
Markers for success
In an increasingly stringent regulatory
environment, nursery owners in Scotland
are under pressure to meet even higher
standards to achieve top inspection
grades from the Care Inspectorate.
To deliver high-quality service
whilst maintaining a robust bottom
line, nursery operators must effectively
balance occupancy and efficiency,
ensuring that staff-to-child ratios are
proactively managed to safeguard
operational standards and help maximise
profits. Additional income streams
such as breakfast clubs and after-school
provisions can also help to strengthen
and diversify a provider’s offering.
With the early years curriculum set
by the Scottish government, nursery
providers can offer an important point
of difference through the quality of their
service, delivered via a highly-trained
and engaged workforce, and a positive
environment in which young minds can
thrive.
Community impact
Nursery providers offer a vital and
important service to communities across
Scotland. Not only are they helping
to shape and foster the learning and
development of young children, they
also enable parents and carers to return
to work or further education, while
facilitating strong career, training and
apprenticeship opportunities.
To help nurseries protect their business
growth and long-term viability, valuesdriven
banks can provide tailored
financial support, designed to futureproof
early years operations and unlock
wider societal impact.
At Unity, our ‘double bottom line’
strategy means that success is measured
not only by financial performance and
commercial returns, but also by the
positive impact created through our
customers. Every loan proposal is aligned
with one or more of the United Nations’
Sustainable Development Goals to
ensure that the bank’s financing delivers
quantifiable impact.
As an ethical and responsible bank, we
support organisations by helping to fund
their immediate financial requirements
and growth ambitions, but also ensure
their deposits are reinvested to become a
force for good elsewhere in society.
As such, using an ethical bank can
help strengthen a nursery’s wider ESG
strategy, by ensuring that any funds
deposited will be reinvested into positive
community impact. This is an attractive
proposition for both parents and staff,
with the assurance that their money and
time isn’t only contributing to goodquality
childcare, but also good causes.
From enabling a nursery owner to
acquire new or additional premises
or helping to return previously closed
sites to operational use, we’re proud
to provide bespoke business support
to nursery providers across Scotland.
In turn, this not only creates more
childcare places for families in need, but
also boosts employment and training
opportunities in local communities.
Nurseries are a key sector for Unity
and we’re in a strong position to support
customers who are looking to invest in
growth. It’s not quite as easy as ABC, but
with the right financial support, nursery
owners can successfully navigate evolving
sector challenges and balance the need
for both play and profit.
About Unity Trust Bank
Celebrating its 40th anniversary this
year, Unity Trust Bank is an awardwinning
ethical business bank that
supports organisations to deliver positive
social impact in local communities across
the UK.
Guided by its principles of banking
with integrity, Unity’s purpose is to
help create a better society, not simply
maximise profits. Its ‘double bottom
line’ strategy means success is measured
by social impact alongside financial
returns.
As part of Unity’s commitment to
sustainable development, the bank
uses customer deposits to support
organisations that make a difference
to local communities and in a range
of sectors, including local councils,
charities, SMEs and education.
Every borrower is supported by a
dedicated Relationship Manager who has
sectoral expertise and knowledge, and all
customers have access to a dedicated UKbased
call centre.■
Visit: unity.co.uk
Email: us@unity.co.uk
Call: 0345 140 1000
nmt-magazine.co.uk November/December 2024 NURSERY MANAGEMENT TODAY 31
nmtcommunity
ADVERTORIAL
Building a wider community
around ECEC
Early childhood education and care has historically been undervalued, misunderstood and
underrepresented in wider education. Angelica Celinska, partnerships and content director
at The Voice of Early Childhood is advocating for and working on an active approach to
changing this, through the building of strong and far-reaching communities around our
‘early childhood bubble’.
The need for a wider community
In the field of early childhood education
and care (ECEC) we always hear the
dreaded phrase “You just play with
children all day”. This of course shows a
lack of understanding of the profession,
creates a lack of respect for the sector,
which has an impact on the level of
support and state funding received for
early childhood education. This in turn
demotivates the current workforce and
ultimately reduces the desire to stay in
the sector, as well as resulting in difficulty
in recruiting new staff, let alone highly
skilled staff. We all know this too well.
But what if we had a supportive
community around us? And on a wider
scale too… not just our own ECEC
bubble. I often talk about how we in
ECEC seem to preach to the converted
– we talk to each other about both the
opportunities and challenges within
ECEC. We are ultimately advocating only
to ourselves for the vast majority of the
time.
What we need to do is in fact branch
out wider, shout louder and build a bigger
support community around us…
Early childhood needs advocates
from the outside
We need to ensure we do not just
preach to the converted and stay
within our early childhood circle; we
need to communicate, network, build
relationships and engage in discussions
and shared reflections with:
1. Those outside early years and in other
fields of education.
2. The wider society.
We have great access to both of those
two groups – we as early childhood
managers, owners, professionals and
leaders are within the education field,
so connecting with those working in
education but outside of early childhood
is something which we are very well
positioned to do.
What I am proposing is the need to
Angelica Celinska
bring early childhood into the conversation;
bring our own experiences, knowledge
and our work into spaces where early
childhood is often missed out and not
represented. Go out to wider educational
“I often talk about how we
in ECEC seem to preach to
the converted – we talk
to each other about both
the opportunities and
challenges within ECEC.”
32 NURSERY MANAGEMENT TODAY November/December 2024 nmt-magazine.co.uk
“I propose we bring parents
and families into our ‘early
childhood bubble’, and
not just through standard
‘partnership working
practices’.”
events and network, share your side of the
education field, advocate for your work in
early childhood and take a well-deserved
seat at the table.
We also have direct access to the wider
population – through parents and carers!
The UK has around 8.3 million families
with one or more children (Clark,
2024). That is a lot of parents, carers and
family members part of the wider society
from all walks of life, various sectors
and backgrounds. We strive to work in
partnership with parents, and I believe we
can go so much further than this…
Parent partnerships – A new,
stronger approach
We need to go beyond the usual parent
partnership practices we all talk about.
How can we do more? More for the
children in our care, for the families and
for our own early childhood sector.
I propose we bring parents and families
into our ‘early childhood bubble’, and
not just through standard ‘partnership
working practices’. Parents can and should
be part of the work we do in ECEC, they
should be part of the ECEC community.
This includes providing them with a
similar level of, if not the same, ‘CPD’
and access to information which is
traditionally only provided for educators.
We as ECEC providers need to encourage
parents and families to be part of our
sector in more active and community led
ways – by inviting them to conferences,
webinars, training and anything that is
not just traditionally parent-focused.
Involve them in wider early childhood,
and not just around their own child and
your setting.
Involving and truly embedding
parents and families in the ECEC
community has the potential to:
• Strengthen learning and development
for young children through deeper
shared values, understanding and
knowledge of child development and
pedagogy across both the educator and
parent community.
• Strengthen deeper understanding of,
and respect for, the ECEC profession –
parents can be fantastic advocates, if we
give them this chance.■
If you’d like to connect or share
your thoughts, add me on LinkedIn,
or get in touch:
Angelica@thevoiceofearlychildhood.com
nmt-magazine.co.uk November/December 2024 NURSERY MANAGEMENT TODAY 33
nmtearly years
ADVERTORIAL
Shaping your tomorrow,
today
Knovia Group launches Shaping Lives to provide specialist training provision for early years sector
Knovia Group has announced
the launch of Shaping Lives,
to offer specialist training and
apprenticeships in early childhood
education.
With 20 years of experience in the
early years sector, previously delivered
through Paragon Skills, Shaping Lives
is designed to support and develop the
next generation of educators.
Shaping Lives will deliver best-in-class
training in early years education, helping
to inspire learning, unlock new and
exciting career opportunities, and meet
the needs of the sector.
Supporting the sector
To mark the launch, Shaping Lives is
pledging to train 30,000 16 to 19-yearolds
in early years by 2030, as part of
its strong commitment to the sector.
This dedicated focus reflects a growing
understanding of the importance of early
years education, as well as the need to
urgently address evolving pressures on
nursery owners and providers.
The early years sector has seen
significant change in recent years,
following the expansion of free childcare
under the Conservative government, set
to be extended further by September
2025, and Labour’s pledge to open up an
additional 3,000 new nursery classes.
In October 2024, the government
launched the first round of funding
for up to 300 school-based nurseries.
Primary schools can now apply for up to
£150,000 of £15million capital funding,
to support the creation of 300 new or
expanded nurseries across England.
This is further to recent changes to
government-funded childcare hours. The
new measures will offer up to 30 funded
hours of childcare per week, over 38
weeks of the year, to children aged nine
months and over, with the policy being
delivered through a phased rollout from
April 2024 to September 2025.
According to the Department for
Education’s latest projections, around
70,000 new places and 35,000
additional early years educators
will be needed to meet the
demand placed on the
childcare sector, through
the planned expansion
of government-funded
entitlements.
To enable greater
accessibility to
affordable and highquality
early years
provision, significant
investment must be
made in training and upskilling
the next generation
of educators. Not only will this help to
meet evolving sector demands, it will
also create future pathways to long-term
careers, and ensure positive outcomes for
young children.
Arti, the Shaping Lives mascot
Mark Botha, CEO of Shaping Lives,
comments:
“We are delighted to launch Shaping
Lives as part of our ongoing
commitment to the early years
sector. With a dedicated
focus on early years
education, our specialist
apprenticeships will
equip the next generation
of educators with the
skills they need to fulfil
their potential and
embark on new and
rewarding career
opportunities.
“We have been
proud to deliver early
years apprenticeships
through Paragon Skills for
over 20 years, where we have
supported over 2,000 employers across
England and many thousands of young
apprentices. By launching Shaping Lives,
we’ll continue to build on these solid
foundations by giving real focus to this
34 NURSERY MANAGEMENT TODAY November/December 2024 nmt-magazine.co.uk
important sector.
“We understand the vital importance of
high-quality early years provision, and the
pressing need to address emerging skills
gaps as well as recruitment and retention
challenges. Shaping Lives is designed
to meet these needs, with personalised
training delivered by our dedicated
early years team of highly-skilled and
experienced professional tutors.”
Inspiring learning
Shaping Lives aims to deliver
outstanding skills and growth
programmes for apprentices, helping to
ensure excellent outcomes for children
aged 0-5 years. The training programme
will include SENCo as an optional
specialism available to all learners.
Mark Botha continues:
“The first five years of a child’s
life are critical for their long-term
development. Through our mission to
train and nurture skilled educators, we
will equip them with the essential skills
and resilience to pursue a career with
purpose, foster a love of learning in
young children and, most importantly,
make a positive, lasting impact on their
early development.
“Our pledge to deliver
30,000 apprenticeships
by 2030 reflects the
scale of our ambition
and our unwavering
commitment to the
sector. We want to
help drive positive
opportunities for
educators and, in turn,
empower them and
their employers to play
a vital and significant role in shaping
the lives of young children across the
country.”
Award-winning apprenticeships
As a trusted training provider,
Shaping Lives builds on two decades
of experience in the early years sector,
and the successful delivery of tens of
thousands of apprenticeships. Through
the team’s extensive expertise, sector
knowledge and innovative teaching
methods, learning is accessible and
transformative, opening doors to new
career pathways.
Rubie-Grace Lamb, Level 2 Apprentice
at Spring by Action for Children, was
named ‘Childcare Learner of the Year
2024’ (16-24 winner), in recognition of
her passion and energy for early years, as
well as her impressive skills, knowledge
and willingness to learn.
Rubie-Grace Lamb said: “I always
knew I wanted to work in childcare and
there was nothing stopping me. I love
helping children develop, seeing them
grow and watching their personalities
blossom - that’s what makes me happy.”
Mark Steed, Early Years Educator at
Dottie Tots Nursery School, entered
the sector as an older apprentice
and was named ‘Childcare
Learner of the Year
2024’ (25+ winner),
in celebration of his
strong commitment to
learning.
Nicky Scullion,
Nursery Manager at
Dottie Tots Nursery
School, said: “Mark has
a love for the children
that just shines through - they all want
to be with him all the time. Everything
that Mark does, he does to the best of his
ability. Some of our families don’t have
male role models so from that aspect too,
it’s amazing for our children.”
Mark Steed said: “The most important
thing is looking after children and
helping them to see the world differently
- getting them enthused and inspired
about the world around them, honing
the skills that are already burgeoning,
and making them feel positive about
themselves. When the children have a
positive story to tell their Mum and Dad,
that’s when everyone’s faces light up, so
you can always make a difference there.”
Shaping your tomorrow, today
Shaping Lives represents a commitment
to fostering a generation of engaged
and skilled educators, with a passion
for enhancing young children’s early
development. It also reflects the wider
Knovia Group purpose of supporting the
creation of measurable social impact and
professional mobility.
Mark Botha adds: “We’ll continue
to champion the wealth of career
opportunities in early years, and fulfil
our commitment to better deliver for
the sector by investing in the educators
of today to ensure brighter outcomes for
children. As part of the Knovia Group,
Shaping Lives will deliver exceptional
results for its learners, employer partners
and the wider sector.” ■
For more information,
visit www.shapinglives.co.uk
nmt-magazine.co.uk November/December 2024 NURSERY MANAGEMENT TODAY 35
nmteducation summit
Unlock business growth
Nursery owners and early years leaders attending Nexus Media Group’s
Education Summit last month heard from panels of experts discussing
the challenges and opportunities around growing a nursery business
According to the Department for
Education’s latest projections,
there’s a need for 70,000
additional early years places by next
September, to deliver the government’s
commitment to the expansion of funded
childcare places. For nurseries looking
to expand, it seems the demand is there,
but recent research released by Ofsted
shows capacity is not evenly distributed
across the country, with some of the
most disadvantaged areas in need of the
largest uplifts.
Schools-based nurseries
As nursery owners and sector experts
gathered at London’s Business Design
Centre last month to attend Nexus
Media Group’s Education Summit, the
policy landscape was front of mind.
Speakers discussed the opportunities
and challenges thrown up by the
government’s plan to deliver 3,000
school-based nurseries. Recently
published guidance outlines ways
in which private, voluntary and
independent (PVI) sector settings can
work with schools, which have been
invited to apply for £150,000 to set up
provision on site.
Cheryl Hadland is founder and chair
at Tops Day Nurseries which owns 33
nurseries in the south of England, two
of which are on school sites. She said
“According to the
Department for Education’s
latest projections, there’s a
need for 70,000 additional
early years places by next
September.”
the school-based nurseries initiative was
both “a challenge and an opportunity”.
“School leads are not generally
entrepreneurs, we are entrepreneurs,
so there is space for working in
partnership,” Hadland said. Challenges
she set out included accessibility issues,
with nursery parents wanting to drive
up to the entrance, and the differences
between school and nursery opening
hours,
Purnima Tanuku, chief executive of
the National Day Nurseries Association,
questioned the fact that the majority of
local authorities have not yet distributed
capital funding set aside for PVI settings
to expand to meet projected demand.
“Why is that capital funding delayed but
all of a sudden the 300 schools they want
to set up as a pilot, that funding is fast
tracked?” she asked. Hadland agreed:
“We have not managed to get a bean
from our local authority so far, that is
not through lack of trying.”
She also said PVI settings delivering
provision in schools would need some
protection around the length of the
contract and notice period. “We have
been saying to members don’t agree to
anything less than 10 years,” she said.
36 NURSERY MANAGEMENT TODAY November/December 2024 nmt-magazine.co.uk
Future demand
Daniel Cohen, head of business
development at MTM Consulting,
talked to delegates about how the
nursery market is set to develop in the
near future. “We are in the middle
of a birthrate contraction, and this is
something we need to be aware of given
our target market is zero to four year
olds,” he said. “The birthrate is 1.6 at the
moment, it was 1.8 12 months ago and
it’s not looking like it will improve until
probably around 2032.”
However as with current capacity, the
decline in birthrate varies geographically,
he said. “It depends on where you are
in the country, the demographics you
have surrounding the nursery, and what
businesses are around the setting – are
there large hospitals or factories which
have an impact on potential demand?”
Recruitment
Sarah Mackenzie, chief executive of
Storal, which owns 30 nurseries, pointed
out that choosing new locations to
expand into was not just a question of
demand, but also the ability to recruit.
“Sometimes you will be in an area
where recruitment is relatively easy, and
sometimes you have an area where it’s
quite tough, and one of the challenges is
getting that good match between an area
where we have the demand from families
for our brand and business model but
it is also an area where we can recruit,”
she said. “Sometimes we look at what
can we do to bring people in from a
neighbouring location that doesn’t have
that recruitment challenge.”
Growth trends
David Eaves, director, childcare and
education at Christie & Co, said
the sector had seen an increase in
leasehold, as opposed to freehold, sales.
“Increasingly we are seeing owners
of nurseries, when they come to sell,
deciding to keep the property and lease
that to the buyer, and retain a rental
income,” he said. He also highlighted
an increase in the size of nurseries that
are being sold. “In terms of settings we
have sold to small group operators, the
average size of nursery has been 85 places
compared to 62 last year,” he said. “With
the funding now in place for younger
children, they require more space, and
those economies of scale are drawing
people to larger nurseries.”
Helen Robinson, principal associate
solicitor at Birdi & Co, said buyers were
increasingly interested in gathering
operational information on a setting as
part of a transaction, often in the form of
a long and involved questionnaire.
Helena Deacon, head of M&A at
The Old Station Nursery Group which
comprises 78 nurseries across the UK,
said: “Ultimately a sales process means
someone is going to lift up the bonnet of
your business and have a good rummage
around so anything you can do to be
on the front foot with that is definitely
worth doing beforehand.”
Leadership
When it comes to growth, a strong
senior leadership team is key, said Amol
Devani, chief executive of Bright Little
Stars Nursery which runs six settings in
London. “If you are looking to expand the
first thing you need to think about is your
management team,” he concluded. “If you
have got management that’s not quite
right, or practice you’re not happy with,
when you expand all you’re really doing
is exporting weakness. Especially if you
are expanding quickly, it is important to
pause and get these things really right.”■
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nmtfamily first
ADVERTORIAL
Empowering nursery
managers to be the
ringmasters of their settings
Family First’s annual conference was filled with magic and wonderment
with a special circus theme
The big top isn’t the most obvious
setting for a nursery group’s
managers conference.
But Family First managed to breathe
new life into their annual get together
where the themes of resetting, refocusing
and strengthening their community were
presented against a backdrop of dazzling
circus acts.
James Chaplin, Nursery Director, was
the driving force between the event which
was inspired by The Greatest Showman.
He said there were clear parallels between
the job of nursery managers and P.T
Barnum – the ringmaster played by Hugh
Jackman in the smash hit film.
“It’s never easy to strike the perfect
tone for these gatherings, but this time I
genuinely think we nailed it,” he said.
“The event empowered our teams
to embrace their roles as ringmasters
in their own settings, taking charge of
their environments with confidence and
creativity.
“Adversity followed Barnum at every
turn—facing financial struggles, losing his
venue, and at times feeling like hope was
lost.
“Yet, through perseverance and
creativity, he always found a way to
overcome these challenges.
“Nursery managers experience similar
pressures, from unexpected staff turnover
to tough inspections, but they too must
remain resilient, adapting and innovating
to ensure the best outcomes for their
teams and the children in their care.
“Barnum used his inventive spirit to
create a magical experience with limited
resources—whether it was crafting a
wishing machine for his daughter or
hosting his circus in a tent to cut costs—
and nursery managers must find smart,
efficient solutions to deliver exceptional
care while managing tight budgets.
“Barnum famously said, ‘The noblest
art is that of making others happy,’ and
this rings true for every nursery manager.
“Their heart and souls lie in their
unwavering dedication to creating
happiness for the children and families
they serve.
“Our organisation naturally embodies
a family-first culture, and the big top
symbolised the creativity, teamwork, and
resilience needed to keep that spirit alive.
“We want the managers to lead
with passion and ensure every child’s
experience is as magical as possible, even
in the face of challenges they face.”
CEO Tony Page opened the event
by discussing Family First’s sense of
belonging and the culture everyone
is looking to build, emphasising how
listening to teams across their nurseries
was crucial to fostering a supportive,
inclusive environment.
Early Years Director Emily Burgess
then led an insightful session on quality,
alongside her team, exploring how
everyone had the potential to improve
“Their heart and souls
lie in their unwavering
dedication to creating
happiness for the children
and families they serve.”
38 NURSERY MANAGEMENT TODAY November/December 2024 nmt-magazine.co.uk
and innovate in all they do.
The team also welcomed Lead
Happiness Consultant, Dave Keeling
from Laughology for a burst of energy
and humour with his Flip it Thinking
session focusing on strategies to manage
a positive work-life balance, support
interactions with colleagues and help
make connections.
James added: “The final sessions
focussed on retention and recruitment
– the fine balance of finding the right
people, while keeping our most loyal team
members, a juggling act for us, and every
organisation.
“It became clear our strong, positive
culture will be key in maintaining this
balance.
“We also emphasised our commitment
to working in partnership with Realise to
bring apprenticeships to the forefront—
not just for new starters, but for anyone
within the company who wants to grow
and develop their skills.”
The conference ended with an awards
evening, celebrating a host of fantastic
achievements across Family First.
Amongst the categories where people
were honoured were Best Newcomer,
Behind-the-Scenes Superstar, Nursery
Manager of the Year, and their very own
Lifetime Achievement Award.
Katie Cartwright, Manager at Just
Imagine Wickford – Station Avenue Day
Nursery in Essex won two awards for the
financial performance of her setting.
She was full of praise for the event.
“This was the best conference we’ve
had, by far,” she said.
“Having the theme made it more fun
and less corporate but still delivered the
message to everyone who attended.
“It was lovely to see the time and effort
which had gone into it.
“I loved seeing people getting rewarded
and recognised for their hard work – both
managers and the support team, too.
“We don’t get the chance to catch up
with everyone too often, especially in
person, and moments where we gather
together are precious.”
Hannah Lewis, Manager at Freshfields
Nursery School in Stratford upon Avon,
added: “It made me realise what a huge
support network I have available, and that
we are all striving for similar outcomes.
“Spending time with other managers
was great, as well as the support team,
plus getting to see the executive team in a
slightly different light.”
Michele Falconer, Family First’s
Apprentice Lead said the day had left
everyone who attended feeling positive
about the future and refreshed to make a
difference in their settings.
“It was an incredible day, full of
surprises and differing experiences,” she
said.
“Being greeted by stilted performers at
the entrance was an early sign that this
wasn’t going to be like any conference
anyone had attended before.
“There had been clues in the preview
that something circus-like was coming,
but I’m not sure the managers fully
expected the whole big top experience.
“The executive team were fully
immersed in it, and it was great to hear
their presentations.”
James said he was delighted that
thinking outside the box had led to such a
successful event.
“It was a day filled with inspiration,
sharing of knowledge and most
importantly laughter, and it confirmed
our collective goals,” he said.
“As we look ahead, there’s no doubt that
the future is bright—and we are ready to
achieve it together as one strong family.” ■
For more information about Family First
visit https://familyfirstnurseries.co.uk/
nmt-magazine.co.uk November/December 2024 NURSERY MANAGEMENT TODAY 39
nmtoperations
Nursery managers round-up
Whether it’s sharing ideas, supporting their teams or getting involved in the
local community, nursery managers across the country are going that extra
mile. We round up some of the things you’ve been getting up to
Pie in the sky
When Lisa Daniels, manager at Cotton
Tails Too day nursery in Rubery,
Birmingham, was recently ‘splatted’
by a custard pie it wasn’t because one
of the children had run amok after a
cookery session – it was part of Cotton
Tail nursery group’s mammoth annual
fundraising initiative for Birmingham
Children’s Hospital. The group, which
has four nurseries, raised £2,500, bringing
their total donations to the hospital to
more than £40,000 over the past 32 years.
“We have a strong connection with
Birmingham Children’s Hospital, as over
the years there have been quite a few
of our children who have been treated
there, including unfortunately two at the
moment,” said Sophie Perry, educational
director at Cotton Tails. “Alongside
raising funds for the hospital, we also
try to create more awareness around the
charities that support those children or
focus on their conditions.”
As well as raising money, the nursery
group has a strong relationship with the
hospital. In the past, staff have visited
the wards dressed as Minnie and Mickey
Mouse, and a group of managers recently
received a tour of a new department
building which had been partly paid for
by their annual fundraising week.
Special events take place throughout
the week, culminating in a summer fete
which included the ‘splat the manager’
stall, with both sponges and pies available
for splatting. “There were three sponges
for a pound – all the children loved
throwing them – and the highest bidder,
who happened to be our deputy manager’s
fiancé, got to throw a nice big custard pie
right in my face!” said Daniels.
Asian adventure
Niamh Manning, centre director at Busy
Bees Cheltenham Wellington Road, is
one of nine Busy Bees employees who
took part in an international talent
exchange programme to Asia in October.
The team members joined a cohort of
30 colleagues from across the world on
a journey to Singapore, Vietnam and
Malaysia from 14 October.
The talent exchange programme aims
to give Busy Bees employees handson
experience of early years care and
education operations in another country,
as well as sharing international best
practices and different working cultures.
The team members were chosen in
recognition of their commitment and
dedication.
The team spent three weeks working
in Busy Bees nurseries, exploring the
latest global trends in early years care
and education, and collaborating on
innovative projects.
“I feel incredibly lucky to be
representing Busy Bees with being chosen
for the talent exchange programme this
year,” said Manning, before she set out
on her adventure. “I hope to bring back
lots of ways to support my team and
families to ensure the best start in life for
our children. What I’m looking forward
to the most is getting to know different
colleagues from all around the world and
comparing how similar but very different
Busy Bees is. I feel that we have a lot to
learn from each other to bring all cultures
together and complete an amazing project
to support each other within our Busy
Bees journey.”
Flood of donations
The manager of a Northumberland nursery
was “blown away” by the response to
a crowdfunder set up to raise funds to
replace resources, equipment and flooring
after sewage-contaminated floodwater
forced it out of its building. The ground
floor of Kerrie’s Cherubs Childcare
in Blyth was flooded with 10 to 15cm
of water after the town was hit with a
month’s worth of rain in 24 hours. Nursery
manager Faye Young said it took just 45
minutes for the nursery to become flooded,
with staff members wading through the
street to carry children to safety.
“We were absolutely devastated how
ruined our nursery is. With it being
40 NURSERY MANAGEMENT TODAY November/December 2024 nmt-magazine.co.uk
sewage and rainwater all our floors have
had to be removed and all resources can’t
be used. There is tens of thousands of
pounds worth of damage,” said owner
Kerrie Barratt.
Due to the nursery being in a high
flood risk area the excess on the setting’s
insurance is £10,000, and the setting
started a Go Fund Me appeal to raise
funds. The nursery received more than
£2,500 in just eight days, while parents
have chipped in to buy replacement
learning resources. Under Ofsted’s 14-day
exemption rule, which allows temporary
unregistered provision, the nursery moved
to a local church hall for a short period of
time.
First birthday
Ashley Webb, manager of Happy Days
Nursery and Pre-School in Droitwich,
celebrated the setting’s first year of
operation with a cheerful event attended
by former mayor of Droitwich Spa Kate
Fellows, staff members and children.
Webb, a finalist in NMT’s ‘Nursery
manager of the year’ category at the
national NMT Nursery Awards, was
presented with flowers and a certificate at
the event, to mark her achievement.
“I am so proud of the team at
Droitwich and how much we have
achieved in our first year,” said Webb. “It’s
a privilege to have been given ownership
of a brand-new purpose-built setting that
enables the practitioners to implement
the ‘Happy Dyas Where Children Shine’
curriculum to its full potential.”
She added: “Parent partnership is
something we pride ourselves on and our
weekly stay and plays have helped to build
these strong bonds. We have also worked
hard to gain our eco-school’s green flag
and are looking forward to working
towards developing this area further over
the coming year.”
Webb’s future plans include developing
links with local nursing home Woodland
View with weekly visits enabling the
children and residents to learn from each
other.
Forces funding
Dreghorn Preschool in Edinburgh secured
£37,908 in funding from the Ministry of
Defence’s Armed Forces Families Fund
Early Years Programme in October. The
setting, which is located in the heart of the
service families accommodation within
the Edinburgh Garrison, will use the
funding to expand its capacity, allowing
more service children to attend. It will pay
for the pre-school to employ a dedicated
breakfast club champion, responsible for
running the club and ensuring all children
have access to a well-balanced, nutritious
breakfast.
“The funding will allow us to create
a nurturing dining area, where our
youngest children have the opportunity
to develop essential lifelong skills as they
prepare, serve and eat in an unhurried
and sociable way,” said Helen Mullen,
manager of Dreghorn Preschool. “It will
enable us to continue our journey to
excellence ensuring all children using our
service have the opportunity to grow into
responsible and confident individuals”.
Other initiatives awarded funding
included Naval Under Fives in
Portsmouth which received £10,000 to
support the opening of a new facility and
Portsmouth City Council which received
£42,070 to develop a network of Armed
Forces-friendly settings.
Liquid assets
At Lavenders Day Nursery in Bedford
the spotlight was on staff wellbeing as the
setting marked World Mental Health Day
in October with appreciation activities and
initiatives. At the Childbase Partnership
setting practitioners were delighted to
receive a personalised mug embellished
with their initials and shortbread biscuit
decorated with a positive quote, as well as
enjoying a special hot chocolate station,
filled with different toppings to enjoy while
taking the time to talk.
Lavenders Day Nursery manager Dizzie
Newberry said: “Creating a safe space for
dialogue and connection is crucial for
building a supportive and compassionate
work environment. Making sure to check
in with each other, share our thoughts and
feelings, and simply enjoy a hot chocolate
together can make a world of difference
in nurturing our mental health and
strengthening our team dynamics.”
The children also took part in activities
to better understand their emotions and
encourage kindness.■
We know managers are doing
fantastic things all around the
country, If you have an achievement
or a new initiative you’d like to
share, contact: charlotte.goddard@
nexusgroup.co.uk
nmt-magazine.co.uk November/December 2024 NURSERY MANAGEMENT TODAY 41
nmtcareer development
Next step on the ladder
The role of nursery manager is highly rewarding, but there may come a time when managers want
to progress their career further within early years
There are a range of roles which
managers might decide to move
into, including:
• Regional or area manager overseeing a
group of nurseries.
• Specialist within a large group, for
example, quality development manager.
• Working as a trainer or assessor on
childcare courses.
• Working for Ofsted as an inspector.
• Becoming an independent consultant.
• Setting up their own nursery or preschool,
or start up a nursery franchise.
The role of regional or area manager
is the most obvious next progression,
says Matthew Sheppard, senior principal
consultant for nurseries and early years
at recruitment company Compass
Associates. However, regional roles are
obviously not as abundant as nursery
manager roles, and larger groups often
promote internally rather than hiring
from outside. “A bigger group had got the
facilities and network, and have internal
resources allowing them to train someone
and pass on experience,” says Sheppard.
Challenges
If a group is looking at external candidates
for a post rather than promoting from
within, they often prefer to appoint
someone who is already an area manager
rather than taking on a nursery manager
looking for his or her next role, says
Sheppard. He often advises managers to
take a sideways step into a small group as
area manager, before looking for roles in a
larger group.
Sheppard advises those looking to
become regional managers to think about
work-life balance. “If you are lucky there
will be a cluster of nurseries where you live
but you might find that you have to travel
an hour and a half, or stay overnight,” he
warns.
At the operations director level,
competition is even fiercer as employers
Matthew Sheppard
sometimes look outside the sector to
industries like hospitality or retail,
where people may have more experience
of business needs. “If you want to
go into operations, a business or
management degree could help your
case, but experience also counts – if
you have looked after a large cluster of
nurseries and your remit has developed
both financially and increased in size,
an employer is more likely to prefer
experience and a proven track record,
rather than holding a degree,” says
Sheppard.
Future proof
How can nursery managers who know
they want to progress their career
prepare for their next role? Sheppard
says employers look well on managers
who have turned around a setting from
Inadequate to Good or Outstanding,
and will also look at how occupancy has
increased under a manager’s auspices.
On the other hand, a manager may have
become a support manager helping with
neighbouring settings. Also having been
nominated for or won sector awards is
also a good sign to potential employers,
he says.
Locality also plays a role in career
progression. “For example, in the
Southwest there are only a handful of
nursery groups – if someone starts at
one, then progresses to another there
may only be one other group they can go
to,” says Sheppard. “In such a close knit
environment you really want to leave a job
in the best manner possible, not under a
cloud, because you don’t who your next
line manager might be.”
This is good advice anywhere in the
UK, given that mergers and acquisitions
are a feature of the sector. Sheppard says:
“People sometimes move from larger
companies to smaller organisation in
order to progress. If you move, your
company could be acquired by your
previous employer. This is why I stress the
importance of leaving in the correct and
professional manner.”
Claire Atkins
From manager to regional director
– Claire Atkins, regional director,
Bright Horizons
My career in early childhood education
began with the completion of my
National Nursery Examination Board
diploma, which set the foundation for my
role as a nursery nurse in various daycare
settings. I became a nursery manager
42 NURSERY MANAGEMENT TODAY November/December 2024 nmt-magazine.co.uk
after five years and went on to spend
two decades managing nurseries across
different settings, where I developed a
deep understanding of the operational
and emotional aspects of running a
nursery.
Despite my experience, opportunities
for further progression were limited
within independent nurseries. This
changed when I joined Bright Horizons
as a nursery manager and was given the
opportunity to enrol onto its leadership
talent programme, which helped identify
and develop my leadership qualities and
boost my confidence. This programme
provided me with the tools to take on the
role of regional director after three years
of managing nurseries at the group and
encouraged me to seek out new learning
opportunities and challenges.
Transferable skills
The skills and experiences gained as a
nursery manager have been invaluable
in my current role as regional director.
Effective communication, team
management, and a deep understanding
of early childhood education have all
transferred seamlessly. However, the role
of regional director demands additional
expertise, particularly in HR processes
and operational practices. Gaining
knowledge in these areas has been
essential for overseeing multiple sites
and ensuring consistent, high-quality
management across the region.
The role of regional director
I find great satisfaction in the variety
and challenges of my current role. The
opportunity to engage in strategic
planning, support multiple sites, and
continually learn and grow has been
incredibly rewarding. The diverse
experiences and the supportive team
around me contribute to a fulfilling work
environment.
The journey from nursery manager
to regional director is a testament to
the possibilities within early childhood
education for those willing to embrace
change and seek growth. By leveraging
past experiences, pursuing professional
development, and seeking support,
professionals can navigate this transition
successfully. My experience underscores
the importance of continuous learning,
adaptability, and the value of a supportive
environment in achieving career
aspirations.
Advice for aspiring regional
directors
• Trust your abilities: Have confidence
in your skills and experiences. Your
background as a manager provides a
solid foundation for this new role.
• Be adaptable: Be ready to adjust your
plans as situations change. Flexibility
is crucial in managing diverse and
evolving responsibilities, as is a
willingness to learn from every new
experience.
• Know your team: Build strong
relationships with your team of
managers. Understanding their skills
and how to leverage their strengths will
enhance overall effectiveness.
• Seek support and guidance: Don’t
hesitate to ask questions and seek
mentorship. The support from
colleagues and mentors can provide
valuable insights and encouragement.
• Engage with your talent and
development team: They can offer
bespoke support to help you reach your
goals and improve performance.
nmt-magazine.co.uk November/December 2024 NURSERY MANAGEMENT TODAY 43
nmtcareer development
Laura Lee
From manager to owner – Laura
Lee, owner, Little Minds Nursery
The best owners are past managers as they
understand the industry. My advice to a
nursery manager who is looking to open
a nursery is absolutely go for it. It will
be all-consuming for the first couple of
years, but there is honestly nothing better
than having parents give you glowing
recommendations, happy children and
staff not wanting to change jobs because
their love their work environment.
I have worked in early years and
childcare since leaving school at the age
of 18, starting in a creche and moving to
a nursery where I worked with children
aged eight weeks to two years. I was then
promoted to supervisor of the baby/
toddler unit and deputy manager.
Unfortunately, the nursery was run
“Always remember your
staff are your biggest
asset and the face of your
business, so treat them
with care and always
promote professional
development.”
really badly, the owner/manager had no
previous experience and left us over ratio
all the time to go clothes shopping. The
setting was reported to Ofsted and I made
the decision to leave. I decided: “One
day I will own my own nursery and it will
never, ever, be run in that way”.
I moved on to help set up a brandnew
nursery, and as the owner had no
childcare experience apart from looking
after their own children, I stepped into
my first role as manager. I continued to
work for that company for 10 years and
I finally became area manager when we
opened up another setting.
I went on to have three of my
own children and took on a more
administrative role, becoming a business
development manager. This gave me
more of an insight into the business side
of running a nursery including digital
marketing and finances.
In 2017 I joined a packaway nursery
located in a village hall as manager. We
gained an Outstanding grade in our first
inspection, a year after I joined, and
increased capacity. The owner opened
two other settings and I became area
manager, supporting managers, helping
with staff training and worked very closely
with the owner on the finance side.
At the beginning of 2022 the owner
of the group of nurseries decided it was
time to retire and I felt it was the perfect
opportunity to put my life job plan into
place. I put in a bid to buy the setting that
I had managed for many years previously.
By September 2022, we reopened our
doors as Little Minds Nursery and my
lifelong dream to own my own nursery
had come true. The transition was easy
as we were not starting from scratch; we
had families already on the books and
the staff knew me. The first year was a
rollercoaster of emotions and learning
curves – there was so much I thought I
knew that I honestly didn’t. I had to think
about money, funding, bills, staffing
costs, and all about HR law. I thought I
could work in the nursery all week while
still doing the admin/paperwork side of
things, but after almost burning out at the
end of the first year I had to work out how
I could do things differently. I now focus
on quality management, admin and HR
while my assistant manager Marie, who is
an absolute lifesaver, takes over the smaller
admin tasks and is the face of the nursery
with the staff.
Advice for aspiring owners
• You can’t run a nursery by yourself,
you need a strong passionate senior
leadership team that all have the
same vision as you and are able to
communicate their wants and needs.
• Draw on your experience of both really
rubbish managers/owners you have
worked with and amazing ones – it
helps you to realise how to work with
people and what my expectations would
be as a staff member.
• Being present within the setting is
really beneficial – staff don’t want
owners breathing down their neck
but they do want to see their faces
within the setting. If you decide to
change something within the setting,
they understand that you have seen or
been involved in how it was previously
working.
• Set realistic targets for yourself. All of
your dreams and what you want to
achieve can’t be completed in a day, so
lists, development plans and realistic
timescales are your best friend.
• Maths is a good skill for an owners to
have. I resat my maths qualification
at the grand old age of 38, and I’m so
glad I did, as this really does help when
you’re trying to work out funding, fees
and deficits.
• Develop a thick skin – your nursery is
your baby, so you have to learn to filter
out comments from parents and staff
that are just words, and focus on the
issues you can fix.
• Always remember your staff are your
biggest asset and the face of your
business, so treat them with care
and always promote professional
development.■
44 NURSERY MANAGEMENT TODAY November/December 2024 nmt-magazine.co.uk
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nmt-magazine.co.uk March/April 2024 NURSERY MANAGEMENT TODAY 45
nmtsustainability
Green shoots
Charlotte Goddard finds out about new resources aimed at supporting nurseries to incorporate
sustainability into their curriculum and practice
Global crises such as climate change
and pollution are damaging the
planet, and the children of today
are the ones who will have to deal with
the fallout. Incorporating sustainability
into a nursery’s curriculum, policies and
practice is one way of ensuring that good
habits around sustainability are embedded
in the next generation. Nurseries that
are modelled on environmental and
social sustainability are also increasingly
attractive to parents and investors.
“At the child level it is their world we
are going to protect,” says Shanti Flynn,
head of education at Storal nursery group.
“The change needs to come from that
generation.”
For the past 30 years, schools have been
able to draw on Keep Britain Tidy’s Eco
Schools Programme as a way of both
accessing resources around sustainability
and accrediting their work in this area.
Nurseries have increasingly followed suit,
with 1,261 settings currently registered
with the scheme, and 639 accreditations
issued over the past three years. However,
early years settings have had to exercise
some ingenuity when it comes to some of
the requirements of the programme.
“There were questions that were not
related to nurseries, and you had to think
outside the box about how that would
work,” says Lisa Manston, health, safety
and environment advisor at Childbase.
All 44 of Childbase’s nurseries recently
achieved a distinction in the Eco Schools
Green Flag Awards for the second year in
a row. “For example, there was a question
relating to prom dresses, and how you
can recycle them. Well, obviously our
children don’t go to prom, but we do
have graduation, and nurseries in close
proximity to each other have pooled
together and bought lovely little gowns
and hats which they share around, so we
don’t have to buy separate ones for each
nursery.”
Early years
Keep Britain Tidy has now revamped
the Eco Schools scheme to create a
programme specifically targeted at early
years settings. “We have had about a
200% increase in nursery engagement
over the last three years,” says Adam
Flint, national manager for Eco Schools
England. “There has been a real interest in
early years sustainability, both in terms of
education, but also around improving the
sustainability of their sites, their policies
and their operations.”
Keep Britain Tidy involved nurseries
closely in the development of the new
scheme, sending out a survey to those
that had achieved the accreditation over
the past three years. “We were able to
identify which parts of the programme
nurseries struggled with, and which parts
they enjoyed,” says Flint. “As an example,
schools have to select three of our 10 Eco
Schools topics to cover, but nurseries felt
this was too restrictive, as practitioners
are very responsive to the interests and
activities of their children.” Early years
sustainability expert, Dr Diane Boyd, was
also involved in the development of the
programme.
Eco Schools: Early Years aims to embed
good environmental behaviours into
children early on so it isn’t something
they have to “adapt to or shift their
lifestyle to accommodate” later in life, says
Flint. The charity worked closely with
nursery groups Bright Horizons, Storal
and Childbase to shape the new scheme,
gaining feedback from focus groups and
sharing drafts of resources.
The scheme offers free access to a wide
range of resources and activities, including
video content. Starting last month,
early years educators can also access free
training around educating children and
reducing a nursery’s carbon emissions.
“Nurseries that
are modelled on
environmental and
social sustainability
are also increasingly
attractive to parents
and investors.”
46 NURSERY MANAGEMENT TODAY November/December 2024 nmt-magazine.co.uk
There is a fee of £200 plus VAT for
settings that wish to submit their work for
accreditation when they have completed
the programme. Accredited settings
receive the Eco Schools Green Flag Award
– an actual green flag for the first year,
and a plaque for every subsequent year.
Nurseries taking part in the programme
follow seven steps: setting up an
eco club; taking part in a site audit;
planning and delivering eco-themed
learning experiences; implementing
sustainable changes; inspiring the wider
nursery community; reflecting on how
activities were delivered; and creating
an ‘eco-promise’ such as a poster, song
or poem. Each step includes a menu of
potential activities which nurseries can
choose from. “For example, step four
challenges nursery staff to make two
sustainable changes to their site, policies
or operations and we have a list of about
110 you can pick from,” explains Flint.
Eco-learning opportunities include ecothemed
story, rhyme, or song sessions,
play or art provocations intended to
provoke or stimulate children’s thinking,
curiosity and exploration, junk modelling,
and gardening.
Flexibility
“We have put our own eco guidance
together, working with Eco Schools,” says
Childbase’s Manston. “It isn’t policy – we
are not making individual nurseries follow
the guidance – but they can choose to.”
Flynn agrees that it’s important that
nursery managers don’t feel that the
programme has been imposed upon them.
“We have looked at making it as easy as
possible for our nurseries to be involved
– they are so busy and they don’t want
‘yet another project’ put upon them,” she
says. “Rather than it being top-led, we
have identified eco champions in each
setting and have been very clear this is
not something the management team
has to take on – we want passionate team
members to grab this and run with it.
By doing it that way we have had a lot of
buy-in.” The flexibility of the programme
means that settings don’t have to do the
same projects or have the same focus, but
can tailor their approach according to
their community and the interests of the
children.
It’s often the younger team members
who are most passionate about taking
on the eco mantle, says Flynn. “They
are so much more passionate about it
than people of my generation; they
understand about protecting the world,
so for me they are the ones who are
best placed to influence our youngest
children. The role can be part of a team
member’s professional development – it
is something they can be proud of doing,
it gives them that responsibility and
accountability.”
Curriculum
Manston is passionate about the
importance of embedding sustainability
into the early years curriculum. “My
daughter was at one of our nurseries,
nmt-magazine.co.uk November/December 2024 NURSERY MANAGEMENT TODAY 47
nmtsustainability
and the eco-awareness she has is
unreal,” she says. “She tells us off if we
leave the water running when we brush
our teeth, she makes me pick litter off the
ground, she asks questions. It is opening
the minds of a lot of young children at an
early age, which is what we want.”
Storal’s Flynn has been engaged in
developing a bespoke curriculum for
the group’s settings, and as part of this
the organisation has made a conscious
“If we don’t make
changes, future
generations are not
going to have the
same world to live in
as we had,”
decision to move away from bringing in
external providers to deliver activities.
“We are a group born from acquisition, so
our approach to extracurricular activities
was not consistent,” she explains. “Also,
we are all about planning according to the
interests and needs of individual children,
and yet we were allowing people to come
in and deliver a very flat one-hour session
no matter where the child is in their
development.”
The Eco Schools programme fitted
with Storal’s new approach of delivering
its own extracurricular activities,
including a yoga club and a cookery club.
“Eco Schools fitted really nicely into our
agenda,” she says. “Our curriculum is
very centred around communication and
language, and that fits in with the Eco
Schools approach.”
It also dovetails with Storal’s corporate
approach to ESG (Environmental, Social
and Governance). “As a group we have
embarked on our ESG journey; there
are the complicated calculations we do
around carbon footprint, but it’s about
the social and governance side as well,”
says Flynn.
Keep Britain Tidy hopes to engage
1,000 nurseries a year over the next five
years in its new scheme. “If we don’t make
changes, future generations are not going
to have the same world to live in as we
had,” concludes Manston.■
48 NURSERY MANAGEMENT TODAY November/December 2024 nmt-magazine.co.uk
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nmt-magazine.co.uk March/April 2024 NURSERY MANAGEMENT TODAY 49
nmtleadership
Meet the manager
In our series showcasing the sector’s nursery managers, we find out about Suzanne Charlesworth,
nursery operations director at Kamelia Kids Day Nursery & Beach School in Goring by Sea, West Sussex
What was your route to becoming
a manager?
I was a finance operations manager for
Debenhams, but when I had my second
child, I decided working those hours was
not for me. I did my Level 3 NVQ in
childcare at night school and volunteered
in my oldest daughter’s nursery. They then
asked me to become a manager at one of
their pre-schools.
My Level 3 tutor suggested I move
into teaching and assessing, and I went
on to teach Level 2, 3 and 5 childcare
qualifications at my local college and at
university.
When the government changed the
qualification requirements and Level 3
students had to hold maths and English
GCSEs, the number of students fell,
and I decided to go back into nurseries. I
managed one nursery in rural Sussex, moved
on to another in Brighton and Hove, and I
have now been managing Kamelia Kids in
Goring by Sea for five years.
My initial experience at Debenhams has
given me a good foundation for managing
a nursery, particularly on the finance,
health and safety and HR aspects.
What is unique about your setting?
It’s a standalone, not-for-profit nursery,
and our mission is about being inclusive
and supporting all the children and the
families as much as possible. Historically
we have taken in many children with
SEND and children under child
protection services and that legacy has
stayed with the nursery.
The nursery owns a beach hut which it
was able to buy at a good price. We have
two supernumerary staff who take preschool
children to the beach hut twice a
week and they spend the morning there.
Both have had beach school training
through Sussex Wildlife. With our
younger children we might go to a nearer
part of the beach. Once a year we hold
Suzanne Charlesworth
a barbecue at the beach hut for staff and
their families. We also emulate the beach
school in the nursery – one of our gardens
has a real boat, a mini beach hut, a sand
pit, water tray and stones, so the children
can continue their learning and play.
What is the impact of having
charitable status on the nursery?
The difference for me as a manager is it
is not about the profit. Of course, I still
have budgets, but it is about what we can
put back into the nursery. As a charity
you can apply for trust funds, and we are
privileged to have funding from Children
in Need which allows me to employ two
supernumerary special educational needs
and disabilities coordinators. We also
offer charity discretionary discounts for
families that are struggling financially, and
where we feel a child would benefit from
additional sessions.
I hadn’t worked in a charity before,
so I had to learn some new skills. There
is additional paperwork and different
auditors become involved when you have
charity status. I must produce a termly
report for the trustees and there are lines of
reporting if there are any issues or concerns.
What is the most challenging part
of your role?
Knowing you can’t please everyone all
the time, and balancing the needs of
individuals – the staff, children and
parents – with the needs of the nursery.
What is the best training you’ve
been on?
My Open University degree. I went to
university every six weeks, and the rest
of the time was learning on my own.
You must use your own initiative, be
motivated and have self-discipline.
Which three people would you
invite to a dinner party?
Ed Sheeran, because I love his music,
he is a great performer on his own and
doesn’t need anyone else to back him
up. Sir David Attenborough, he would
be a great conversationalist and could
tell you anything about the world. And
I love gardening, so I would invite Alan
Titchmarsh.
What’s the one thing you would
change about the early years
sector?
Recognition by those in power of the
vital importance of early years and how
children are our future. There are over 200
new Labour MPs who might not know
about the importance of early years, and I
think getting them to recognise that is the
starting point of change.
What three things would you take
to a desert island?
Coffee - I must have three cups a day!
Two in the morning and one in the
afternoon. A hammock to be comfortable,
and to make my hammock, an axe, which
can also help with lots of other things.
What advice would you give your
younger self?
Don’t be afraid to make mistakes, because
making mistakes is part of learning and
moving forward.■
50 NURSERY MANAGEMENT TODAY November/December 2024 nmt-magazine.co.uk
nmttraining
Reflect and learn
Upskilling your team to engage in reflective practice and action research can boost staff
retention and wellbeing, as well as the quality of provision. Charlotte Goddard finds out
about a new resource
Reflective practice is the process
of thinking about and analysing
your practice, with the aim of
challenging, developing and improving it.
In a similar way, action research involves
considering what needs to be done, taking
action, and reflecting on the result.
While sending a practitioner on a
training course may upskill them in
one particular area, equipping your
team to reflect on what they are already
doing and take action to improve it sets
off a continuous cycle of professional
development.
“Staff are your most expensive
resource, but also the best resource you
have, so when you are leading teams
you try all sorts of different things for
professional development,” says Sally
Cave, headteacher at Guildford Nursery
School and Family Centre. “You can
send them on training courses, but when
they are leading their own learning it
has much greater impact on practice
improvement, confidence, professionalism
and expertise.”
For the past three years Guildford
Nursery School and Family Centre
has been working with New Zealand
kindergarten Seven Stars and charity the
Centre for Research in Early Childhood
(CREC) in a partnership funded by
“Staff are your most
expensive resource, but
also the best resource you
have, so when you are
leading teams you try all
sorts of different things for
professional development.”
the Froebel Trust. The initial aim of the
project was to research and document
the effect and benefits of a Froebelian
approach on children, families and
educators (see box on p?).
Over the three-year period the settings,
supported by CREC and educationalist
Professor Tina Bruce, took part in a range
of action research projects, including
listening to children’s voices when they
came back from the first lockdown,
engaging with nature and play, and
exploring community.
CREC supported educators in
both settings to develop their skills as
researchers and to analyse, document,
reflect on and disseminate their findings.
“It was very democratic and inclusive,
we gave practitioners the vocabulary and
means to look more deeply into what they
were doing anyway,” says Professor Chris
Pascal, co-founder and director of CREC.
The partners learned so much over
the course of the programme that they
decided to create a free toolkit to enable
other settings to engage in reflective
practice. “The idea is we use this reflective
approach to help others work in the
same way, and develop that reflective
community in every setting,” says Pascal.
Reflection with Guidance, available on
the Froebel Trust website, is an interactive
resource including videos, photos,
text and templates. “It aims to support
educators to constantly learn through
reflecting and professionally discussing
what they have observed and what the
children have done,” says Cave. “It does
take time to use, and while that is a cost
in itself, the toolkit is free, there isn’t
an expensive trainer you have to buy in,
and there are no expensive resources you
need.”
The toolkit is aimed at leaders and
managers in any setting – not just those
following Froebelian practice – who
will work through the resources with
their team. “It can be used by setting
leaders who wish to develop their team’s
understanding of children’s development
and learning,” says Cave. “It helps leaders
to support and develop the team’s ability
to observe and document practice and
improve practice. It can also support
whole-setting improvement.”
Practitioners are encouraged to decide
what aspect of practice or provision they
want to analyse, such as a particular
nmt-magazine.co.uk March/April 2024 NURSERY MANAGEMENT TODAY 51
nmttraining
area of the learning environment, and
gather data through observations. The
toolkit provides a number of prompts
to help guide practitioners’ thinking,
listed under four ‘lenses’: ‘context, space,
time and seasons’; ‘actions actors and
relatedness’; ‘the network of development
and learning’ and ‘transformations’. If
practitioners look at the use of an outdoor
area, for example, they might look
‘through’ the first lens at how it is used at
different times of the day, and through the
second lens they might consider which
children play there and how they interact
with adults and each other.
The toolkit provides templates for
educators to note down their findings,
and support around reflecting on the
findings to consider the next step, with
discussions ideally facilitated by leaders
and managers, or practitioners from
another room. They can then make
the agreed changes in the setting, or to
their own practice. “You could use it in
whole teams, small groups, or even as a
single person working alone,” says Cave.
“However, it’s even better if you have
someone external involved, or someone
slightly removed, because they can ask
those more challenging questions.”
The resource has already been trialled
in six different settings, and tweaked
according to their feedback. “They
said some of the terminology needed
explaining, so we’ve added a glossary,”
says Cave. “We are also going to record
ourselves introducing Reflection with
Guidance for those people who don’t
Froebelian principles
Friedrich Froebel (1782 - 1852) was the inventor of kindergartens and a pioneer
of early childhood education and care. His key underlying principles include
viewing childhood as having a value in its own right, rather than being merely
a preparation for the next stage in learning, the central importance of play, and
the value of understanding nature and our place in it. Froebel believed that the
starting point of a child’s learning should focus on what they can do rather than
what they cannot and that children learn best by doing things for themselves.
Early childhood educators who engage in their own learning and believe in
principled and reflective practice are a key aspect of a Froebelian approach.
necessarily like to read cover to cover.”
Changes made in settings which
have already used the toolkit include a
realisation of the need to talk through
observations with parents, and changes
made to the environment, such as placing
the mud kitchen in a more enclosed area.
“This toolkit can be supportive and
transformative at what is a challenging
time for our sector in terms of funding,
recruitment, retention and staff
wellbeing,” says Cave. “At our setting we
have seen improved staff retention and
ever-increasing levels of wellbeing.” A
survey found that 100% of staff at the
setting enjoyed work and felt valued, and
feedback from users suggest after using
the toolkit educators were better able to
describe what they were doing clearly and
coherently, especially when talking to
parents, colleagues and inspectors.
“We have had no work stress-related
absences at all for last three years,” says
Cave. “Of course people still get sick,
but at one point when I first arrived here
I contemplated doing a staff meeting
on avoiding food poisoning, as so many
people seemed to come down with food
poisoning over the weekend,” she laughs.
“That doesn’t happen anymore.”
The boost in staff wellbeing is linked to
an increase in confidence and a feeling of
ownership, she says. “I can’t make people
happy – things happen in their personal
lives and we all have difficult things to
deal with, My job is to give my team high
job satisfaction, and for that you have
to give people autonomy. They decide
what they are going to be looking at, and
they decide what they can do differently.”
Often while engaging in reflective
discussion, educators come to a better
understanding of their own expertise,
which can lead to improved confidence.
“It is about putting practitioners in
the driving seat,” says Pascal. “They told
us being acknowledged in that way
helped them grow professionally, they
had more of a sense of where want to
go in their career, their stress levels are
lower, they enjoy work more – they are
more enchanted with their job again.
When you feel a sense of belonging to a
group with shared values you have more
confidence, dignity and status.”
The approach can be used by a
whole team, from the most to the least
experienced. “It doesn’t matter if you
are early in your career or experienced,
whereas sometimes if you go on a course,
it may be a bit too advanced for some,”
says Cave. “You get different discussions
depending on who is involved – older
people can pass on their experience, but
often younger people have a different
perspective to offer.”
Although the funding has now run
out, the partners hope to carry on with
the project. “This kind of development
opportunity should be everywhere,”
concludes Pascal. “This is a vehicle for
enhancing professional development,
which is something that our workforce
needs desperately.” ■
52 NURSERY MANAGEMENT TODAY November/December 2024 nmt-magazine.co.uk
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nmtinspection
Mind your language
Lucy Lewin, founder and owner of Profitable Nursery Academy and Little Angels
(Uppingham), explains why the language used by the inspectorate matters, while Jayne
Coward, Ofsted’s deputy director for early years regulatory policy and practice, sets out
the changes the inspectorate is making in response to sector concerns
Lewin’s experience
The experience I have endured as a
nursery owner through the Ofsted
inspection process has been emotionally,
physically and mentally exhausting.
The Ofsted framework, with its focus
on judgement rather than support, seems
ill-suited to a sector where the primary
goal is to nurture and guide young
minds. The process of judgement, as it
currently stands, does not account for
the emotional complexities of the work
we do, nor does it offer a fair or accurate
reflection of a setting’s true quality.
Instead of being a tool for improvement,
the inspection process often feels like
a punitive measure – one that fails to
recognise the nuances of early years
education. The current system is more
about enforcing compliance than fostering
genuine growth and development, both
for children and for the educators who
dedicate their lives to this work.
When Ofsted evaluates early years
settings, the language used often reflects a
top-down approach, where inspectors are
positioned as ultimate arbiters of quality.
This can create an adversarial dynamic,
where staff feel scrutinised, criticised, and
potentially devalued.
Such language can evoke anxiety, fear of
failure, and defensiveness among staff. The
phrase “being judged” implies a binary
outcome – success or failure – which can
overshadow the nuances of the setting’s
strengths and areas for development.
The stress of being ‘judged’ can lead to
a range of negative emotions, including
anxiety, decreased morale, and even
burnout. Early years practitioners are
often deeply invested in their work and
may take criticisms personally, affecting
their self-esteem and job satisfaction.
Moreover, the language of judgement can
create a sense of inadequacy or failure,
particularly if the outcome is less than
‘Outstanding’. This can be demotivating,
leading to a focus on meeting regulatory
demands rather than fostering genuine
improvements in practice and care.
For many early years practitioners, their
work is not just a job but a vocation. The
language of judgement can undermine
their professional identity, making them
feel that their expertise, commitment, and
passion are reduced to a simplistic rating.
This can also contribute to a culture of
compliance over creativity, where the fear
of negative judgement stifles innovation
and the willingness to take risks in
pedagogy and practice.
Language shapes relationships. If
Ofsted adopted a more inclusive,
collaborative language, it could foster a
sense of partnership rather than hierarchy.
Terms like ‘evaluation’, ‘review’, or
‘assessment’ might still acknowledge the
regulatory role of Ofsted but with less of
the punitive connotations of ‘judgement’.
Collaborative language suggests a process
where the regulator works alongside
practitioners to achieve shared goals,
focusing on growth and development
rather than merely passing judgement.
Inclusive language would emphasise a
balanced approach, acknowledging both
strengths and areas for improvement. For
instance, instead of labelling a setting as
‘Inadequate’, the feedback could focus on
specific strengths while clearly outlining
steps for development. This approach
encourages a growth mindset, where
settings are seen as evolving entities with
the potential to improve, rather than
being stuck with a static label.
By using more supportive and
constructive language, Ofsted could
help reduce the psychological burden on
practitioners. Phrases like ‘opportunities
Lucy Lewin
for growth’ or ‘areas of focus’ are less
likely to trigger defensiveness and more
likely to be received as helpful feedback.
Such language can help practitioners feel
valued and respected, which is crucial
for maintaining morale, encouraging
professional development, and ultimately
improving outcomes for children.
Inclusive language can help shift the
focus from compliance to continuous
improvement. If the language used by
Ofsted promotes a narrative of ongoing
learning and development, settings
are more likely to engage in reflective
practices and pursue innovation. This
cultural shift can lead to more sustainable,
long-term improvements in quality, as
staff feel empowered to take ownership of
their professional growth.
This shift is not merely about softening
language but about recognising the
powerful role that words play in shaping
the experiences and behaviours of those
being evaluated. A regulatory approach
that prioritises respect, collaboration, and
growth could lead to better outcomes for
practitioners and the children in their care.
For the sake of fairness, transparency,
54 NURSERY MANAGEMENT TODAY November/December 2024 nmt-magazine.co.uk
and the mental health of educators, the
Ofsted inspection system must undergo
significant reform. It must move away from
a model of judgement and towards one of
support, where the goal is not to penalise
but to foster genuine improvement. Only
then can it truly serve the best interests of
children, educators, and society as a whole.
Ofsted’s plans for reform
Ofsted’s Jayne Coward, deputy director
for early years regulatory policy and
practice, provided delegates at Nexus
Media Group’s Education Summit last
month with an update on changes the
inspectorate is introducing following its
Big Listen consultation.
“The tragic death of Ruth Perry last
year was a catalyst for change but that case
for change had been building for much
longer,” said Coward. “We hope the Big
Listen has given us a chance to reset our
priorities, refine our practices and rebuild
our relationships.”
Ofsted will launch a consultation
on potential changes to its early years
inspection and regulatory framework
in January next year. “This is not a new
framework, we are not trying to throw
the baby out with the bathwater,” said
Coward. “We want to build on what is
good and what people in the sector have
told us works, but we also want to look at
elements that are causing frustration and
where we could do things better.”
The consultation will cover removing
the single word judgement for nurseries
as has already happened with schools,
and looking at the introduction of a
report card system. “It is important we
take time to work with the DfE on this
issue, particularly around single word
judgements and the interdependency with
local authorities around the allocation of
funding,” Coward said.
The body also intends to launch
an Ofsted Academy to transform the
recruitment, training and development
of inspectors, including improving the
recruitment of inspectors from the early
years sector. “There are a number of
areas we wish to focus on in early years,
including reviewing how we register,
inspect and regulate multiple providers,”
said Coward. “That will require some
changes in legislation but it will be really
important we talk to those working in the
sector that are part of these large chains in
order to get that right.”
In conclusion, she said: “There is a
lot of work to do, but I think there is a
real opportunity for change and we look
forward to working with you in the sector
as we move forward with this.”■
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nmtproperty sold
properties
recently sold
Dukes Education acquires London day nursery school group
School group Dukes Education has acquired Pippa Popins,
a family-owned portfolio comprising four nursery
schools located on the borders of Kensington, Notting
Hill, Holland Park, Chelsea, and Fulham in London.
Pippa Pop-ins was founded in 1992. The deal is considered
to be the highest value independent small nursery group
OpCo transaction to have been completed in the UK.
Dukes Education was founded by chairman Aatif Hassan
in 2015 and operates more than 30 school brands
teaching 10,000 pupils as well as summer schools, activity
camps, and a university entrance consultancy service.
Hassan said: “I am thrilled that Pippa Pop-ins Nursery
Schools is joining the Dukes Family and extend a very
warm welcome to principal Rachel Watson, the staff,
and families. I have long admired the success of these
wonderful nursery schools having originally visited for my
children over 10 years ago. Pippa Pop-ins nursery schools,
following the best of traditional standards, wholly align
with our foundations for creating a happy childhood, a
fulfilling future, and an enduring love of learning.”
Business property advisor Christie & Co facilitated the
sale.
Courteney Donaldson, managing director, childcare and
education at Christie & Co, said: “I first visited Pippa
Pop-ins nursery schools over 15 years ago and was
immediately struck then by how truly exceptional they
were. Following our client’s acquisition of the business in
2012, this prestigious portfolio of leading London nursery
schools has further expanded via the opening of a school
in Kensington. Pippa Pop-ins is an exemplary business
and, with their exceptional track record as world-class
educationalists, we are delighted to have facilitated a
sale to Dukes Education.”
Pippa Pop-ins Nursery Schools was sold for an
undisclosed price.
Bright Stars acquires Berkshire nursery
Nursery group Bright Stars has purchased Teepee
Private Day Nursery, in Bracknell, Berkshire, a 53-place
nursery that was established more than 20 years ago by
vendor Emma Tennant.
Emma and her husband David are selling to allow them
to explore other ventures outside the sector.
Emma Tennant said: “I wish Bright Stars all the very best
and can’t wait to see the nursery keep growing from
strength to strength.”
Kirsty Ibbott, M&A director at Bright Stars, commented:
“This charming nursery perfectly complements our
dedication to our unwavering commitment to nurturing
the growth and wellbeing of children. Teepee has
established itself as a reliable and reputable childcare
provider under the previous owner, Emma Tennant,
and we couldn’t be more thrilled to welcome their
passionate team into the Bright Stars family.
“The future of Teepee Private Day Nursery fills us with
great enthusiasm. Together, we will strive to maintain
a nurturing and inspiring atmosphere, enabling children
to flourish and achieve their utmost potential.”
Business property advisor Christie & Co facilitated the
sale.
Teepee Private Day Nursery was sold for an undisclosed
price.
Sevenoaks day nursery sold to nursery group
A “boutique, growing nursery group with settings
across the country” has purchased Broughton Cottage
Day Nursery in Dunton Green, Kent.
Experienced nursery sector operators John Tomlinson
and Michelle Aston acquired the former residential
property in 2019 and converted it into a 60-place day
nursery. It is rated ‘Good’ by Ofsted.
John is selling to allow him to explore other ventures,
while Michelle will continue to manage the setting
under its new owner.
John Tomlinson said: “I am very sorry to have sold
Broughton Cottage, as Michelle and I had started it
from scratch, but I realised I had taken it as far as I
could. Out of all of the interest, we favoured a small
boutique nursery group as they had a similar ethos and
wanted the nursery to maintain its core values, which
we wanted for the staff, children and parents who
chose Broughton Cottage.”
Business property advisor Christie & Co facilitated the
sale.
Sophie Willcox, director, childcare and education at
Christie & Co, said: “Broughton Cottage is an excellent,
profitable, and well-regarded freehold day nursery. I am
delighted to have brokered the sale of the setting and
was not surprised to have received the level of interest
we did as it is unique in its offering.”
Broughton Cottage Day Nursery was sold for an
undisclosed price.
THINKING OF SELLING YOUR CHILDREN’S DAY NURSERY? SPEAK TO THE EXPERTS:
Contact our award-winning team on: 0333 034 1751 or
childcareandeducation@christie.com
christie.com
60 NURSERY MANAGEMENT TODAY November/December 2024 nmt-magazine.co.uk
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Little Barn Owls acquires Sussex day nursery
Forest and farm school nursery group, Little Barn Owls,
has purchased Brookfield Day Nursery & Holiday Club in
Crawley, Sussex, which caters for up to 80 children aged
three months to five years at the nursery, and up to 12
years at the holiday club. It is situated on a a large plot
with over an acre of gardens.
Little Barn Owls operates four other settings across Sussex.
Hayley Peacock, director at Little Barn Owls, said: “We are
thrilled to have found the perfect setting to add to the
LBO group. The high standards and expertise of the team,
combined with a property with land is a rare find and one
that suits us wonderfully. Our farm school animals and
rewilding project will really flourish here.”
Business property advisor Christie & Co facilitated the sale.
Sophie Willcox, director, childcare and education at
Christie & Co, said: “Brookfield Day Nursery is one of
several freehold nurseries I have sold in the South in
the last month or so. Alongside my recent leasehold
transactions, it shows that there is demand for both types
of businesses.”
Brookfield Day Nursery & Holiday Club was sold for an
undisclosed price.
First-time buyer snaps up Coventry day nursery
First-time buyer, Leicestershire accountant, Anup Chauhan
has purchased The Playhouse Nursery, a Good-rated
community day nursery catering for 33 children aged from
newborn to five years located in the Coventry suburb of
Styvechale.
Established in 1994, the setting was previously owned by
Mary Kefford who is retiring.
Kefford said: “After almost 30 years as a day care owner,
I decided the time was right for me to retire. Through
teamwork and good liaisons, we were able to achieve
a sale with an agreed handover period which enabled a
smooth transition with no disruption to either children,
parents or staff. It also helped me to step back offering
support where necessary. It has been reassuring to know
that I am leaving The Playhouse Nursery in a good position
to thrive and continue the good work and reputation
achieved.”
Chauhan said “I entered nursery ownership because of my
passion for early childhood education, aiming to create
an enriching and nurturing environment for children. The
Playhouse Nursery appealed to me due to its established
reputation for quality care and the team of dedicated staff.
I look forward to adding fresh perspectives and insights to
the nursery while maintaining the fundamental values that
make the Playhouse a unique and cherished space for our
little ones.”
Business property advisor Christie & Co facilitated the sale.
Funding was sourced through Christie Finance.
Lawrence Roberts, director at Christie Finance, said:
“With more positive signs that the UK economy is moving
forward in the right direction, both high street and
challenger lenders are starting to support more clients,
especially in the children’s day nursery sector. I know Anup
will be a great success and I look forward to supporting him
on his next purchase!”
The Playhouse Nursery was sold for an undisclosed price.
Day nursery and after-school club in Twickenham sold
Harbir Randeva has purchased Windsor Kindergarten in
Twickenham, Southwest London, a Good-rated children’s
day nursery and after-school club catering for up to 38
children aged 18 months to five years at the nursery, and
up to 12 years at the club.
Established in 1988, Windsor Kindergarten has been owned
by Sangeeta and Stephen Gardiner since 1994. They
recently decided to sell to retire from the sector.
The Gardiners said: “Having developed the nursery over
the last 30 years, we wanted to ensure that whoever
took over the setting would continue with our ethos of
serving the local community. This includes providing the
children with the very best environment for them to grow
and develop both socially and educationally. Sophie was
instrumental in supporting us throughout the marketing of
the nursery and ultimately finding Harbir who we know will
sustain our ethos enabling the nursery and staff team to
continue to develop.”
Randeva previously owned two nurseries and has decided
to re-enter the sector.
Randeva said: “After previously selling my two nurseries, I
knew for me to re-enter it would have to be for a unique
and special opportunity. As soon as I visited Windsor
Kindergarten, I knew it was the one. I am excited to carry
on Stephen and Sangeeta’s legacy.”
Business property advisor Christie & Co facilitated the sale.
Sophie Willcox, director, childcare and education at
Christie & Co, said: “Windsor Kindergarten is a wonderful
leasehold nursery in the centre of Twickenham. I knew
that Sangeeta and Stephen wanted to find a buyer who
would cherish their business and allow it to flourish. Having
worked with Harbir previously, I knew they would be the
perfect fit.”
Windsor Kindergarten was sold for an undisclosed price.
THINKING OF SELLING YOUR CHILDREN’S DAY NURSERY? SPEAK TO THE EXPERTS:
Contact our award-winning team on: 0333 034 1751 or
childcareandeducation@christie.com
christie.com
nmt-magazine.co.uk November/December 2024 NURSERY MANAGEMENT TODAY 61
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Headstart Colchester acquires Daisy Chain Nursery
Local operator Headstart Colchester has purchased Daisy
Chain Nursery in Maldon, Essex.
Established in 2002, the business comprises a day
nursery, breakfast club and after-school club. The nursery
accommodates up to 74 children aged three months to
five years and was rated Good in all areas at its most
recent Ofsted inspection.
The vendor is retiring in Australia.
Childcare and education business broker Redwoods
Dowling Kerr facilitated the sale.
Redwoods Dowling Kerr’s sales negotiator Karrina Lee
said: “It was a pleasure to have assisted our client with
the sale of her business, and I am thrilled that she can
now enjoy her retirement in Australia. I wish the buyer
every success for the future, and I am positive that Daisy
Chain Nursery will make a fantastic addition to their
established group.”
Ivytree Nursery acquires bilingual nursery
Nursery operator Ivytree Nursery has purchased Kish
Kindergarten, a bilingual nursery in Richmond, London.
Established in 1995, Kish Kindergarten is registered for 32
children aged from two to five years. The nursery focuses
on nature-based learning alongside developing children’s
language in both German and English.
Ivytree Nursery is a private nursery school in Hampton,
London which was established more than 25 years ago
and has an Outstanding Ofsted rating.
Childcare and education business broker Redwoods
Dowling Kerr facilitated the sale.
Redwoods Dowling Kerr’s sales negotiator Karrina Lee
said: “Congratulations to both buyer and seller on this
transaction. I wish both the best of luck in their new
ventures.”
Scottish Nursery Group sold to Fourwinds Group
First-time buyer Fourwinds Group has acquired a group of
three childcare settings in Stirling, Scotland, comprising
Lecropt Nursery, Old Doune Road Nursery, and Bridge of
Allan Out of School Care.
Established more than 20 years ago, Lecropt Nursery and
Old Doune Road Nursery work in partnership with Stirling
Council to provide care for children aged three months to
five years, with a combined capacity for 88 children.
Bridge of Allan Out of School Care, adjoined to Bridge
of Allan Primary School, operates a breakfast club and
after-school club during term time. Providing care for
30 children aged four to 12, the club opened in 2006.
Offering daily access to the outdoors, the club promotes
independent learning and works closely with both
nurseries.
Fourwinds Group is new to the sector and has a
background in social care.
Fourwinds Group commented: “Although the journey
of acquiring the group was lengthy, now at completion
we feel excited about our journey ahead. We knew we
absolutely made the right choice and are looking forward
to the future prospects for Fourwinds Group Ltd.”
Childcare and education business broker Redwoods
Dowling Kerr facilitated the sale.
Redwoods Dowling Kerr’s specialist childcare sales
negotiator Sarah Ellison said: “Although the sale took
longer than anticipated, both sides were confident that
this was the right sale and purchase for them and due to
their persistence, the sale had a successful completion.
I would like to wish all the best to our client Lorna with
her future career plans, and to the Fourwinds Group
with their first acquisition in the childcare sector. We are
confident that the nurseries will continue to be successful
for many years to come.”
Indigo Childcare Group purchases Toybox Nursery
Indigo Childcare Group has acquired Toybox Nursery in
East Kilbride, Glasgow, a boutique children’s day nursery
providing care for children aged between one to five
years.
The Indigo Childcare Group is a nursery group based in
the West of Scotland which has operated for more than
25 years.
Childcare and education business broker Redwoods
Dowling Kerr facilitated the sale.
Redwoods Dowling Kerr’s specialist childcare broker
Karrina Lee said: “It’s been a pleasure assisting our clients
with the sale of their nursery and I wish them a restful
retirement. We would also like to wish the buyer every
success with their latest acquisition.”
62 NURSERY MANAGEMENT TODAY November/December 2024 nmt-magazine.co.uk
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Tigers Childcare Sold to Kido International
nmtproperty sold
Kido International has acquired Tigers Childcare, a
children’s nursery in Southeast London.
Established more than 20 years ago, Tigers Childcare
offers a full day care service alongside breakfast clubs,
after school care and holiday camps for children aged
four months to 12 years. The modern nursery consists of
a purpose-built facility alongside a play-based, child-led
curriculum and extensive outdoor space.
Kido International. Kido is a global childhood education
business owned and operated by parents from around
the world. With a focus on pedagogical leadership that
incorporates global teaching philosophies including
Montessori and Reggio Emilia, the nursery will continue
to operate as Kido Elephant Park, offering care for
children aged three months to five years.
Childcare and education business broker Redwoods
Dowling Kerr facilitated the sale.
Redwoods Dowling Kerr’s specialist childcare Sales
Negotiator Sarah Ellison said: “It was a pleasure to work
with our clients at Tigers Childcare. They chose to come
to the market to sell their UK setting and concentrate on
their expansion plan in Ireland. The business went to the
exceptional childcare provider, Kido International, who
we are confident will continue to build and grow the
business. We would like to wish both parties the best of
luck in the future.”
Kids Planet acquires The Wendy House Day Nursery
Kids Planet Day Nurseries has purchased The Wendy
House Day Nursery, a family-owned children’s day nursery
in Bryford, North Wales.
The nursery operates from a purpose-built property
offering spacious accommodation for up to 90 children
aged from three months to five years of age. A holiday
club also provides spaces for older children up to 11 years
of age.
The vendor commented: “I set up The Wendy House
34 years ago with two young children of my own and
a passion for pre-school care and education. With a lot
of hard work and dedication over the years the nursery
has developed an excellent reputation… A challenging
process was made far easier by Kids Planet who have
been empathetic and supportive, making the transition as
easy as possible for all involved. I wish them the very best
as they continue their exciting journey.”
Childcare and education business broker Redwoods
Dowling Kerr facilitated the sale.
Redwoods Dowling Kerr’s sales negotiator Stephanie
Quinn said: “I am delighted to have assisted our client
with the sale of Wendy House. I understand that it was
a difficult decision for her, but ultimately, she felt Kids
Planet was the right buyer to take over the business and
allow it to continue to thrive.”
To find out more details about the businesses available for sale, and sold,
through Redwoods Dowling Kerr please visit: www.redwoodsdk.com
CONTACT SUMMARY
CHRISTIE & CO
SCOTLAND
Martin Daw ........................................ 0131 524 3406
Rosie Adlem ........................................ 0131 524 3401
CHESHIRE / NORTH WEST
Sofia Beck .............................................. 0161 833 6915
EAST MIDLANDS
David Eaves ........................................... 07711 767094
WEST MIDLANDS
Jassi Sunner ........................................ 0121 452 3708
YORKSHIRE / NORTH EAST
Vicky Marsland ................................ 0161 833 6914
LONDON
Sophie Willcox ............................. 0203 846 0619
David Eaves ........................................... 07711 767094
SOUTH WEST
Jassie Sunner ..................................... 0121 452 3708
Rachel Godwin ................................ 07701 315 061
PORTFOLIO TRANSACTIONS
Courteney Donaldson ......... 07831 099 985
Nick Brown .......................................... 07764 241 316
REDWOODS DOWLING KERR
SPECIALIST NURSERY TEAM
Jenna.Caldwell@redwoodsdk.com
Karrina.Lee@redwoodsdk.com
Sarah.Ellison@redwoodsdk.com
Kim.Emsley@redwoodsdk.com
Robert.Yates@redwoodsdk.com
REGIONAL DIRECTORS
Bryan.Fotheringham@redwoodsdk.com
Mark.Phillips@redwoodsdk.com
Matthew.Preston@redwoodsdk.com
Mathew.Parkinson@redwoodsdk.com
Head Office Telephone: 08442 488 322 / 01772 775 780 Email: sales@redwoodsdk.com
COULTER CONSULTING
Tel: 01525 860716 Email: info@coulter-consulting.co.uk
nmt-magazine.co.uk November/December 2024 NURSERY MANAGEMENT TODAY 63
Whether you’re planning to launch a new venture, grow
your existing business, or simply explore your possibilities,
our Childcare and Education team is here to offer their
expert advice, insights, and support.
A sea change in the market could potentially be ahead.
If you're thinking of selling, don’t miss the boat!
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DAY NURSERIES FOR SALE ACROSS THE UK
4280905 - Surrey
FOR SALE
Leasehold, £75,000
• 20-year lease
• Exciting opportunity for growth
• Effective operating capacity of
24 children
T: 07736 620 855
4280906 - Hampshire
FOR SALE
Freehold, £400,000
• Currently TTO with potential to
trade all year
• Effective operating capacity of
36 children
• Manager in situ
T: 07736 620 855
4280911 - Surrey
FOR SALE
Freehold, £1.75m
• EBITDA of £270k
• Purpose-built freehold with
large garden
• Projected T/O YE 2025 of £1.2m
T: 07736 620 855
4280869 - Lancashire
5880170 - Oxfordshire
Freehold, Offers Invited
• T/O YE August 2024:
c.£680,000
• Effective operating
capacity of 109 children
• Fully managed with an
experienced team
T: 07736 616 687
FOR SALE
Freehold &
Leasehold, £850k
• Excellent location
• Effective operating
capacity of 52 + 20
• Fully managed
T: 07791 979 343
FOR SALE
5880177 - Staffordshire
FOR SALE
Freehold, Offers Invited
• Effective operating capacity of c.65
• Turnover to Y/E 2024 c.£550,000
• EBITDA to Y/E 2024 c.£115,000
T: 07754 559 529
3480005 - Somerset
FOR SALE
Freehold, Offers Invited
• Wrap around services
• Adjusted net profit £95k
• Effective operating capacity
of 90
T: 07791 979 343
5280078 - Central Scotland
FOR SALE
Freehold, £525k
• Turnover £479k
• Affluent location
• Full management & wellestablished
team
T: 07701 315 061
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