Retailers Forum Magazine May 2025
Monthly magazine for independent retailers, retail store owners and online stores. Every issue features interesting articles on how to start or expand your business along with news of the retail industry. In every issue we have ads from the country's leading wholesale merchandise sources where you can buy from to stock up your store or order goods to sell online. Visit our full site with 1000's of free articles and specials - all free at www.RetailersForum.com
Monthly magazine for independent retailers, retail store owners and online stores. Every issue features interesting articles on how to start or expand your business along with news of the retail industry. In every issue we have ads from the country's leading wholesale merchandise sources where you can buy from to stock up your store or order goods to sell online. Visit our full site with 1000's of free articles and specials - all free at www.RetailersForum.com
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S
URCES FOR GENERAL & VARIETY STORES
retailers
www.retailersforum.com
FORUM
VOL. 45 NO. 1
MAY 2025
Connecting Wholesalers and Retailers Since 1981
LARGEST SELECTION OF NEW
BALANCE IN THE INDUSTRY!
Over 25 Years Of servicing The MarkeTplace
Over 25 Years Of servicing The MarkeTplace
New New Clearance Clearance Items Items Weekly Weekly - Limited Limited Quantities/Sizes
Quantities/Sizes
- All All Genuine Goods
Men’s
Men’s
Unisex
Unisex
Men’s
Men’s
SD100V4 TRACK SHOES
RETAIL: $ 74.99
CLOSEOUT: $ 24.99
SD100V4 TRACK SHOES
RETAIL: $ 74.99
CLOSEOUT: $ 24.99
XC XC SEVEN SEVEN V4 V4 TRACK SHOES
RETAIL: $ 69.95
CLEARANCE: $ 29.99
FUELCELL 4040 V6 MOLDED
RETAIL: $ 89.95
CLEARANCE: $ 39.99
FUELCELL 4040 V6 MOLDED
RETAIL: $ 89.95
CLEARANCE: $ 39.99
Women’s
Women’s
Men’s
Men’s
Men’s
DYNASOFT NERGIZE SPORT V2
RETAIL: $ 69.95
CLEARANCE: $ 39.99
DYNASOFT NERGIZE SPORT V2
RETAIL: $ 69.95
CLEARANCE: $ 39.99
237 RUNNING SHOE
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CLEARANCE: $ 39.99
FRESH FOAM ARISHI V4
RETAIL: $ 69.99
CLEARANCE: $ 44.99
FRESH FOAM ARISHI V4
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Unisex
Unisex
Women’s
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574 HYBRID
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FUELCELL 996V5
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FRESH FOAM X MORE TRAIL V3
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Men’s
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Unisex
NEW BALANCE 610DV1
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CLEARANCE: $ 89.99
550 LIFESTYLE
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CLEARANCE: $ 89.99
www.SneakerClearance.net
RETAILERS FORUM MAGAZINE | MAY 2025 Page 3
Anniversary
I‘d never thought that back when I was
22-years-old just starting to publish
Forum that it would be a run lasting
over three decades and one that I can
honestly say I still enjoy as much today, 44
years later, as when I started!
Now, 44 years and 528 issues later, we
celebrate embarking on our 45 th year —
servicing the wholesale/retail industry.
Reflecting back over the years is always
sentimental for me as I remember the
birth of my daughter in 1983 and the
7-days a week working with her crib in a
corner of my office. I recall moving from
our basement office in Great Neck to our
first modern offices in Syosset, the birth
of my son in 1987 and then purchasing
our own office building in Centerport,
where we remain today.
Our First Issue – May 1981
They say that
time flies, and it
certainly does.
My daughter’s
now 42, with
a newborn,
while my son’s
38. Both of
them have
pursued careers
in media
and marketing.
Retailers
Forum has been my passion that brings
me great joy in addition to great stress
at deadline times! Publishing is a fastpaced
industry
that requires
a dedicated
staff and loyal
advertisers
and readers to
remain successful.
I have been
blessed with
both, which
has allowed us
to continue
strongly as over
the years.
Being the first trade magazine sets a high
bar. In many instances we have shaped
the marketplace by exploring and presenting
new opportunities to our clients.
When we started there was no such thing
as a computer or fax machine (wow, am I
old!). Now, technology changes constantly
and we must all embrace and harness its
power to stay ahead of the curve. We take
our responsibility of guiding the market
very seriously.
As we start our 45 th year in the industry I’d
like to thank everyone who has contributed
to our business over the years and help
us build what we like to think is the best
trade magazine in the country. Hopefully
you think so also and will be with us for
the next 44!
Martin Stevens, Publisher
Publisher Martin Stevens circa 1981
Page 4 MAY 2025 | RETAILERS FORUM MAGAZINE
RETAILERS FORUM MAGAZINE | MAY 2025 Page 5
ADVERTISERS
Sell to over 60,000
stores through Forum
631/754-5000
Start.
USA COSTUMERS
Light Up Without
Lighting Up!
Grow. See our ad on Page 31
Repair.
Our specialty is helping small and
mid-sized businesses achieve success.
Contact us for free consultation.
1-800-433-7002
info@ForumBA.com • www.ForumBA.com
See our ad on page 34
LOGIC • WHOLESALE
Kits
see our ad on page 47
H2 E-Cig Round
Mouth Atomizer
$1.85
Electronic
Cigarettes
Full Service Wholesaler • We Ship Worldwide
• Disposables
• Atomizers
5mL Bottle
E- Liquid E-Juice
for E-Cig $1.30
• E-Cig Batteries
E-Case w/2
Cigarettes + 1 USB
Charger $10.50
E-Cig kit Includes 1 cig,
10cartridges, Wa l, USB,
Car Chargers $6.50
Round Mouth E-Cig
3.5ml Atomizer Set
w/Coil Heads $3.83
SMALL
BUSINESS
CONSULTING
ForumBA.com
Ad on Page 28
• E-Liquids
• E-Cig Accessories
TIME MAKES MONEY
TIME
WHOLESALERS
SHISHA Zero
Nicotine Disposable
E-Cig $3.45
www.Lightecig.com
see our ad on Page 59
We Dropship - Distributors WanteD • Scroll website to bottom - Click on WHoLESALE
SNEAKY SAVINGS ON SNEAKERS
See Our Ad on Pg 03
BLING IT ON!
HipWholesale.com
Does anybody
read these?
CALL 631-754-5000 and
you’ll get a FREE 3-mo.
subscription!
Congratulations to
LIMA BEANS
PERU
M AY 202 5
44
INDEX
PLEASE PATRONIZE THE LEADING WHOLESALERS
WHO ADVERTISE IN
RETAILERS FORUM MAGAZINE
THE TRUSTED BUYING SOURCE FOR RETAIL STORES!
ADVERTISING
RATES 09
APPAREL
BLANK TEES 38
BOUTIQUE CLOSEOUTS 35
CLOTHINGWARE 57
DD BULK 22
FASHIONABLE SALES 41
FLIRTY WHOLESALE 20
SCARF WAREHOUSE 49
STYLISH PLUS 65
TEE SHIRT HOUSE 18
UIN DEALS 19
USACOSTUMERS.COM 34
ASSORTED ITEMS
1 STOP WHOLESALE 43
AUCTION FINDER 60
BEAN WHOLESALERS 58
CLOSEOUTS FOR SALE 51
DOBA DROPSHIP 33
EVERYTHING CLOSEOUTS 48
EZ DROPSHIP 66
HEAVENLY WHOLESALE 68
MEGA UBID 32
RAMSONS IMPORTS 15
RUSH SUPPLIERS 22
BOOKS & DATABASES
BUYERS CONTACTS
BACK COVER
CELLULAR
CELLCITY.BIZ 29
WHOLE-CELL 69
COMPUTERS
REFURB SHOPS 30
CONSUMER ELECT.
FIND IT CHINA 27
CREDIT CARD
PROCESSING
EXP MERCHANT 61
Page 6 MAY 2025 | RETAILERS FORUM MAGAZINE
3’x 5’ Flags $2.50 Each
Min.100 pcs
WHOLE BOOTH IN
THIS CRATE CONVERTED
TO TABLE
#1
BUYING GUIDE
FOR RETAIL STORES!
DISPLAY/SUPPLIES &
SERVICES
AVVO ADVISORS 54
E-STORE BUILDERS 52
E STORE SIGNS 25
E-STORE SITES 40
FB CAMPAIGNS 62
FORUM ADVISORS 28
KWIK INC. 64
PAYROLL HELPER 72
PREMIUM CONVENTIONS 13
PROTECTION PLANS 50
RETAILERS BANK 20
SALES GROUP BAGS 70
VACATION PROMO 42
WHOLESALESOURCES.COM
INSIDE BACK COVER
DROPSHIPPERS
DOBA DROPSHIP 33
E-CIGARETTES &
SMOKE SHOP ITEMS
3’x5’Embroidered Flags $14.00 Each
LIGHT E CIG 63
View our 148 page Catalog online !
www.RIOhio.com
LOGIC WHOLESALE 47
USA VAPE DEALS
Hat Pins
$6.00
dz
21
FOOTWEAR
$36.00 dz
SNEAKER CLEARANCE 03
$36.00 ut 72 pcs
HANDBAGS
BAG CLOSEOUTS Playing Cards 23
Garden Flags
$48.00 dz
BAG VENDORS 24
Metal Signs
$5.50 Each
Tri-Fold
$5.00 Each
HOME & HOUSEWARE
3’x5’Embroidered Flags
$14.00 Each
MERCHANDISE REP 44
RUG PROFITS 37
JEWELRY/
ACCESSORIES
Belt Buckles
$36.00 dz
$21.00 dz
$9.00 dz
$18.00 dz
$24.00 dz
$21.00 dz
BLING WHOLESALER 55
BODY CANDY HQ 71
BUND JEWELRY 39
HIP WHOLESALE 31
JEWEL CLEARANCE 18
JEWELRY MINERS 45
SHAKE WHOLESALE 56
$18.00 dz
5” Patches $36.00 dz
$39.00 dz
NOVELTIES
3pc Magnet
CARTOON CONCEPTS 24
Garden Flags
Leather Wallets $5.50 each
Magnets 3”x8” $18.00 dz
WindSocks
48.00 dz $48.00 dz
COOL GLOWING 53
Min.Order
$150.00
$4.50 Each
$42.00 dz
NOVELTY SELLER 67
PPE SUPPLIES
$4.75 each
MADE IN USA
PPE STOCKROOM 74
Metal Plates
$27.00 dz
$48.00 dz
R/C & TOYS
RC VARIETY 73
$30.00 dz 8” x 12” Parking Sign $18.00 dz
SOARING RC 36
12”x18” Metal Signs
$5.50 Each
12” Metal Signs
SPECIAL $5.00 Each
FEATURES
FORUM ANNIVERSARY $15.00 dz 04
$7.00 Each
FORUM WORKSHOP 26
Belt Buckles
$42.00 dz
$18.00 dz
READER RESPONSE 11
Patches $18.00 dz
Metal Sign
$5.25 Each
Belt Buckles
RETAILING NEWS 14
$36.00 dz
WHAT’S HOT 12
SPORTING GOODS
OHIO KNIFE 02
TRADE SHOWS
THE MARKET CENTER 16
WATCHES & CLOCKS
TIME WHOLESALERS 59
WATCH DEALERS 16
WEDDING ITEMS
$15.50 Each
SMARTEST BARGAIN 46
Advertise in
See Page 9
12”x18” Metal Sign $5.25 each
BUSINESS BOOKS
www.BizBooks.org
SHIPPING AND STORAGE
USE TO BE DISPLAY BY CHOICE LLC
8” x 12” Metal Signs
MADE IN USA
COST SAVING - FACTORY DIRECT FAMILY OWNED - BEST SERVICE
AFFORDABLE $39.00 dz - STACKABLE
FOLDABLE - PORTABLE
Steve.Finn@premiumconventions.net
www.displaybychoice.com
Phone:702-281-3442
Leather Bracelet $18.00 dz
$24.00 dz
Best Friend Necklace
$24.00 dz/sets
1ut/5 dz Mood Rings $33.00 unit
BACK LIGHT TOWERS WITH MERCHANDISE
$4.00 each
Metal Sign
12”X18” $5.75 Each
PREMIUM TRUCKING AND CONVENTION
OUT OF THE BOX
30 YEARS IN BUSINESS
$36.00 ut/72pcs
$15.00 dz
BOOTHS!
Creative
Displays…
See our ad
page $6.00 13 dz Hat Pins Also
Gigantic
sold
Selection
by the
of Variety dozen! Goods
40 X 40 SLATWALL 40 X 40 DISPLAY BACK LIGHTED WITH WALL LIGHTED & SEE SIGN THROUGH SIGNS & FOAM GONDOLAS FLOOR
20 X 30 FREE STANDING BOOTH 40 FOOT BOOTH IN 20 FOOT AREA CRATES CONVERTED TO TABLES
36 pcBiker Ring
RAMSON’S
$39.00 unit
RISERS WITH BACK WALL ROTATING TOWER FOLDABLE PEDESTALS
See our Ad on Page 15
FOLDABLE RISERS FOLDABLE GONDOLAS FOLDABLE SHOWCASES
DROPSHIP TO PROFITS!
Tri- Color Necklace $18.00 dz
1000’s of Items
See our ad on Page 33
WHOLESALERS:
Increase Your Sales
By Advertising Here!
631-754-5000
Don’t Be A Drone!
BUY ONE!
www.RCVariety.com
See Our Ad on Pg. 73
VISIT FORUM ON
THE INTERNET
View our latest books at
www.bizbooks.org
WE HAVE BUYERS
EZ DROPSHIP 66
UNIVERSE WHOLESALE 17
WELCOME NEW READERS!
Databases for ALL Industries
www.BuyersContacts.com
RETAILERS FORUM MAGAZINE | MAY 2025 Page 7
ADVERTISING INFORMATION
www.retailersforum.com
VOL 28 NO. 2
JUNE 2008
MARKETING TIPS!
MERCHANDISE SOURCES
RETAILING TIPS
SELL LIKE AN
EGYPTIAN!
Reach Active Buyers with our Print Readership
Plus over 265,000+ Page Views Monthly Online
✔ Apparel and Accessory Stores
✔ Card and Gift Stores
✔ Discount and Dollar Stores
✔ Distributors and Jobbers
✔ General Merchandise Stores
✔ Internet On Line Stores
✔ Mail Order Catalog Sales
✔ Novelty and Toy Stores
✔ On Line Stores
✔ Resort and Souvenir Stores
✔ Sporting Goods Stores
✔ Variety Merchandise Stores
✔ Wholesalers
ESTABLISHED IN 1981 as a buying source for store
owners and wholesalers, Retailers Forum offers advertisers
a large national circulation to showcase their products
and services. Many of our readers are located in rural
areas where access to merchandise is difficult, making our
magazine indispensable to their buyers.
Through our unique direct mail and trade show
circulation we constantly rotate our mailing lists, adding
new stores monthly enabling us to deliver new, fresh
buyers each and every month you advertise with us.
In addition to your print ad, your company will be
featured in our digital on line monthly version at
www.RFmagazine.com. Our online magazine produces
over 265,000+ page views monthly for our advertisers,
which is in addition to our print and mail distribution.
Your online ad will link to your website and email
address and we provide unlimited transfers from our
readers into your website 24/7.
FORUM PUBLISHING COMPANY
383 East Main Street, Centerport, NY 11721
www.RetailersForum.com
CONTACT US:
TEL: 1-800-635-7654
FAX: 631-754-0630
Email: ForumPublishing@gmail.com
Page 8 MAY 2025 | RETAILERS FORUM MAGAZINE
retailers
ADVERTISING RATES
AD SIZE 1 ISSUE 3 ISSUES 6 ISSUES 12 ISSUES
1/8 Page $400 $300 $275 $250
¼ Page $525 $425 $400 $350
½ Page $625 $525 $500 $450
Full Page $850 $750 $700 $650
2 Pages $1,350 $1,250 $1,150 $1,050
Prices shown per month, above rates include full color printing
ADVERTISING SPECS
1/8 Page: 2¼" high x 3¼" wide
¼ Page: 4‚" high x 3¼" wide
½ Page:
Full Page:
Email or provide CD of ad in exact dimensions as JPG, TIF or preferred
PDF format in CMYK color, 300 dpi resolution only
✔ Monthly print and mail magazine
✔ Online magazine and search marketing
✔ Distribution at top trade shows
4‚" high x 7" wide or
9½" high x 3¼" wide
9½" high x 7" wide
FULL MARKETING PROGRAM INCLUDED >>
Printed Magazine
• Your ad is featured in our
printed magazine circulated to
buyers across the USA. Includes
distribution at industry’s top trade
shows.
Complete Digital Magazine
• Your ad runs on-line at
www.RFmagazine.com
• Over 265,000+ monthly
page views
• Active link to your website
Phone APP
• Your company included in our free
iPhone and Android APP. Imagine
YOUR company right
on the buyers phones!
Reader Response
• Generates leads from buyers interested
in your products through a
code placed in
your ad and on-line at
www.vendor411.com. Free for
all half and full-page ads.
Search Marketing
• Your company included in the
industry’s leading search engine:
www.supplier411.com
• Saturation marketing coverage on
our new wholesale portal: www.
wholesalesources.com
TOP INDUSTRY TRADE SHOWS 2025
JANUARY
Atlanta Gift Fair
Los Angeles Market Week
Philadelphia Gift & Variety Show
Seattle Gift Show
The Merchandise Center, IL
FEBRUARY
Magic Sourcing Show
New York Toy Fair
Off Price Specialist Show
Rocky Mountain Gift Show
MARCH
ASD Marketweek Las Vegas
Atlanta Spring Gift Show
California Marketplace
Dallas Apparel & Accessories Show
Greensboro Gift & Jewelry Show
The Merchandise Center, IL
APRIL
Hawaii Merchandise Expo
The Merchandise Center, IL
MAY
Las Vegas Licensing Show
New Orleans Gift & Jewelry Show
Northern Michigan Gift & Souvenir Show
The Merchandise Center, IL
JUNE
Dallas Gift & Variety Show
Greensboro Gift & Jewelry Show
LA Fashion Market
JULY
Atlanta Gift & Home Furnishings
California Marketplace
Philadelphia Gift & Variety Show
The Merchandise Center, IL
AUGUST
ASD Market Week
Biloxi Wholesale Show
Off Price Specialist Show
New Orleans Gift & Jewelry Show
Rocky Mountain Gift Show TBD
SEPTEMBER
Asia America Wholesale Show
Dallas Home & Gift Show
Greensboro Gfit & Jewelry Show
Hawaii Gift Show
Norton’s Gift & Variety Show
Philadelphia Candy & Gift Show
The Merchandise Center, IL
OCTOBER
Dallas Apparel & Accessories Show
Las Vegas Souvenir & Gift Show
The Merchandise Center, IL
NOVEMBER
Gatlinburg Gift Show
Hawaii Merchandise Expo
New Orleans Gift & Jewelry Show
Smoky Mountain Variety
DECEMBER
Grand Strand Gift & Variety Show
Greensboro Gift & Jewelry Show
The Merchandise Center, IL
Our Large Holiday Issue Hits The Mails Before Thanksgiving to
Maximize Advertisers Results!
We provide physical magazines at shows or email free
digital magazine to attendees using Attendee database lists.
* Show schedules are subject to change without notice.
From the
PUBLISHER
OUR 44 th ANNIVERSARY MESSAGE
BACK in May of 1981, smack in the midst
of one of our country’s past recessions, this
magazine was started by a naïve 22-year-old
who augmented his $299 a week paycheck
by selling stuffed animals and gifts at the
front doors of a local flea market. It was a
grueling beginning to say the least. Who could
have imagined that 44 years later we’re still
operating and have survived other recessions,
world turmoil and even today’s economic
uncertainty!
ONE thing that I have learned from start a
business in the worst of times is that there is
always opportunity everywhere, If you have a
product or service that fills the niche you can
be successful. This magazine and our entire
enterprise was started with $100, lots of sweat
and prayers. Even though the economy was
miserable when we started, within the next
few years we took the magazine national and
added an additional magazine, Swap Meet.
We were filling a void in the industry and it
paid off.
TODAY our two magazines, business
directories and database services service both
the USA and overseas markets. Back in our
early days (we were pre-fax machine and
computer), growing the business was quite
different than today. In some ways it was better
because there was much less competition and
more excitement for our properties. Now with
the internet and boundless competition along
with limited customer attention spans.
WHILE the industry, and world, changes
quickly, there is still a great future for our
wholesalers and retailers servicing this
segment of the market. Our shoppers are
value conscious and looking for the best deals
and the hottest merchandise. Our readers, by
using magazines and websites like ours, are
able to view the country’s top wholesalers to
ensure they are buying the latest goods at the
best prices. With many of our advertisers there
are no minimum orders which allows you to
purchase one or two each of many different
styles, sizes, colors, etc. This enables you to
stock a wider range of goods without tying up
too much money in inventory. A real bonus for
the independent retailer!
WE are proud to be part of the small
businesses of America and stand by our
readers and advertisers who truly represent
the strength of our country. We are fortunate
to know some of the hardest working people
who meet the daily challenges of running a
business. I have seen many of our colleagues
achieve their goals and dreams and make a
better life for themselves and their families.
This makes everything worthwhile and I am
blessed to be able to share in that success
for the last 44 years. My heartfelt thanks for
allowing Forum Publishing to service you for
over four decades. Here’s looking towards
many more!
RETAILERS
FORUM
SALES & MARKETING
Gregory Brown
Tom Richards
Scott Savitt
Martin Stevens
OFFICE MANAGER
Leah C.
PRODUCTION
LAPIZ DIGITAL
CREDIT DEPARTMENT
Kristine Hines
CIRCULATION
Discount Reading Svc.
LITERARY STAFF
Patricia Luebke
Jason Meyers
Rachel Spearman
COLOR PRODUCTION
Anchor Imaging
PRINTING
Composing Room
ART DIRECTION
Gregory Stevens
Martin Stevens
OVERSEAS OFFICE
Trade Channel
N.W. Guineastr 30
2022 PA Haarlem
Netherlands
+31-23-531-90-22
Published Monthly by:
Forum Publishing Co.
383 East Main Street
Centerport, NY 11721
Tel: 631/754-5000
Fax: 631/754-0630
forumpublishing@gmail.com
www.retailersforum.com
44 Years
1981-2025
RETAILERS FORUM is published monthly at $75/year USA,
$125/year foreign.
Page 10 MAY 2025 | RETAILERS FORUM MAGAZINE
Entire contents copyright ©2025 by Forum Publishing.
Publisher assumes no responsibility for contents herein.
First and third class postage paid at Centerport, NY. Bulk
mail paid at NY, Brookfield, WI and Hooksett, NH under
private mail indicia via publication mailing.
retailers
retailers
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Want More Info? Circle #00 on page 00 • www.Vendor411.com
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ADVERTISER INDEX
HEALTH
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BEAUTY
Your Name ____________________________________________ Type of Business ____________________________________
Your Name ____________________________________________ Type of Business ____________________________________
Your Company Name Name ____________________________________________________________________________________________
Type of Business Company Name ____________________________________________________________________________________________
Company Address ___________________________________________________________________________________________________
Name Address ___________________________________________________________________________________________________
Address City ___________________________________________________State ___________________________________________________________________________________________________
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| MAY 2025 Page 11
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THAT was until now! Forum Publishing has released the new
CLOSEOUT DIRECTORY and Coursebook that lists (by merchandise
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Page 12 MAY 2025 | RETAILERS FORUM MAGAZINE
PREMIUM PREMIUM TRUCKING CONVENTIONS
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RETAILING NEWS
Forever 21 Files for C11 Bankruptcy
F21 OpCo LLC (Los Angeles), operator of Forever 21 stores and licensee of the Forever 21 brand in the United
States, has filed for Chapter 11 bankruptcy. With that action, the company says it will proceed with “an
orderly wind down” of its U.S. business, which includes an American headquarters in Los Angeles and 340
stores. (200 other locales outside the U.S. will continue operating by other licensees.)
MEANTIME, the company say it will continue to seek a buyer to undertake either a going-concern
transaction or acquire some or all its assets. If such a sale should take place, the company may pivot away
from a full wind down of operations to facilitate a going-concern transaction, a dual-path process will best
maximize optionality and value.
“WHILE we have evaluated all options to best position the company for the future, we have been unable
to find a sustainable path forward, given competition from foreign fast-fashion companies, which have
been able to take advantage of the de minimis exemption [which allows shipments of goods valued at or
under $800 to enter the U.S. duty-free and with minimal paperwork] to undercut our brand on pricing and
margin, as well as rising costs, economic challenges impacting our core customers and evolving consumer
trends,” said F21 OpCo CFO Brad Sell. “As we move through the process, we will work diligently to minimize
the impact on our employees, customers, vendors and other stakeholders.”
THIS is Forever 21’s second trip into bankruptcy. In its coverage of the company’s latest foray into
Chapter 11, The New York Times noted that its first trip took place in 2019, at which time it closed more than
30 percent of its stores in the United States before being bought out of bankruptcy by the Sparc Group, a
joint venture between Authentic Brands Group and mall operator Simon Property Group.
THEN, in 2023, Sparc signed an agreement selling Chinese e-commerce giant Shein about a third of
Sparc’s shares. But that apparently has not been enough to turn the retailer’s fortunes around.
WHP Seeks to Buy Guess?
LICENSOR/brand management firm WHP Global (New York) is seeking to acquire Guess? Inc. (Los Angeles)
for $13 per share in cash. The non-binding proposal would involve acquire the outstanding stock of Guess?,
except for the 43% percent of total held by co-founders Paul Marciano and Maurice Marciano and CEO
Carlos Alberini.
ACCORDING to published reports by Reuters and others, the company had a market value of about
$500 million as of Friday (March 14), just before the WHP proposal was revealed. Its shares have risen in
trading today (March 17).
WHP’s proposal would be financed through a combination of equity and third-party debt financing, as
well as rollover or reinvestment by each of the major shareholders mentioned earlier. It assumes that here
will be no material change to its strategic and operational positions.
IN a news release, Guess? said it has formed a special committee of independent and disinterested
directors to evaluate the proposal, with the assistance of outside financial and legal advisors, to determine
the course of action that is in the best interest of the retailer and its shareholders.
For Late-Breaking Industry News Visit: www.RetailersForum.com
If It Affects Retailing We Report On It!
Page 14 MAY 2025 | RETAILERS FORUM MAGAZINE
RAMSON’S IMPORTS, INC.
5159 Sinclair Road ,Columbus ,OH 43229
www.RIOhio.com
(614) 846-4447
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RETAILERS FORUM MAGAZINE | MAY 2025 Page 15
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Page 16 MAY 2025 | RETAILERS FORUM MAGAZINE
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RETAILERS FORUM MAGAZINE | MAY 2025 Page 17
Page 18 MAY 2025 | RETAILERS FORUM MAGAZINE
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Page 20 MAY 2025 | RETAILERS FORUM MAGAZINE
RETAILERS FORUM MAGAZINE | MAY 2025 Page 21
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Page 22 MAY 2025 | RETAILERS FORUM MAGAZINE
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RETAILERS FORUM MAGAZINE | MAY 2025 Page 23
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Page 24 MAY 2025 | RETAILERS FORUM MAGAZINE
RETAILERS FORUM MAGAZINE | MAY 2025 Page 25
FORUM WORKSHOP
THE THE MEN MENAND AND WOMEN
IN INTHE THE MIDDLE
Continued from from last last issue... issue...
forumworkshop
R E T A II L
Operating
Your Your
S T O R E
Operating Your
RETAIL STORE
work work in in the the field field and and spend spend a lot a lot of of time time travelingeling.
Distributors take take orders by by phone, fax, fax, or or
trav-
modem. They They may may hear hear from fromore moretailers in in
a day a day than than the the field field sales sales staff staff can can visit visit in in a a
week. week.
Other Other companies rely rely on on independent sales sales
While While their their primary function is to is to sell, sell, anyone
representatives – commonly – called called reps reps – to– developvelop,
service, and and sell sell to to their their retail retail network.
regarded as as an an ally ally in developing your your store’s
Reps Reps function much much like like a company’s a own own
to de-
serving as the as the supplier’s middle man man should be be
marketing program. They’re a good a good source for for
sales sales force. force. Usually they they represent the the product
information on on what what products will will be be promoted,
when, when, and and how. how. They They can can help help you you ac-
ac-
pro-
lines lines of of companies too too small small for for a dedicated a sales sales staff, staff, or for for suppliers without sales sales staff staff in in
quire quire everything related to to product support,
a particulara region of the of the country. Reps Reps usually
from from literature and and ad ad slicks slicks to co-op to co-op dollars for for
handle only only one one brand brand in aincategory. a They They may may
local local advertising.
represent several suppliers in in an an industry as as
long long as as those those products are are not not in direct in direct competition.
This This can can give give them them a much a much broader sense sense
Occasionally you you may may deal deal with with an an individual
tition.
who who actually makes the the products he he wants wants
of of trends; reps reps are are especially well well attuned to to
your your store store to sell. sell. This This is especially true true for for
what’s happening at retail. at retail.
stores stores marketing arts arts and and crafts crafts or or other other oneof-a-kind
products. The The often often self-employed
Most Most salespeople don’t don’t actually deliver the the
one-
producers of of these these goods goods usually lack lack the the resources
to to extend the the payment terms terms available
to to the the supplier’s own own warehouse, or or to to a dis-
a dis-
re-
goods goods they they sell. sell. Your Your order order will will get get passed on on
from fromdistributors and and manufacturers. The The best best
tributor who who fills fills the the order. order. Some Some distributors
they they can can do do is agree is agree to to supply you you with with goods goods
function as as shipping warehouses for for the the manu-
on consignment. The The maker maker of the of the craft craft sets sets her her
facturer. Others operate as as product whole-
price, price, and and you’re free free to to add add whatever margin
salers, a aretailer to tothetheretailer. Some Some
seems seems reasonable. When When the the product sells, sells, the the
distributors publish a cataloga detailing the the varietriety
of of products available for forder order and and deliv-
deliv-
va-
artist artist gets gets paid. paid. This This strategy benefits both both partiesties,
especially when when either either is building is a busi-
a busi-
pareryerynessness.
Selling on consignment gives gives the the supplier
a market a to prove to prove the the worth worth of the of the product. For For
Since Since they’re more more often often specialists in in a cate-gorgory rather rather than than a particular a manufacturer’s
with with new new inventory.
line line of product, of distributors often often have have the the best best
cate-
you, you, it’s it’s a risk-free a opportunity to to experiment
insight into into market trends. Other Other salespeople
continued...
Page 26 MAY 2025 | RETAILERS FORUM MAGAZINE
RETAILERS FORUM MAGAZINE | MAY 2025 Page 27
DEFINED BY PRICE
Regardless of how your store acquires its stock,
one of the toughest challenges facing you is establishing
a pricing strategy. Price sends consumers
a loud message about who you want to
be. People shop specialty stores for the combination
of selection and service not found elsewhere.
They expect to pay a little more for that
privilege. Pricing should be a reasonable response
to the trends in the market and an acknowledgment
that your store offers
something more. The specialty store owner
who cuts margins close in a pitch for sales undercuts
the reasons the store exists.
Price must allow room to cover expenses and
provide a living wage. If the store concept cannot
deliver that much return, you chose the
forumworkshop
FORUM WORKSHOP
Start.
Grow.
Repair.
wrong niche. Consider
the expenses
to be covered by the
difference between
what you pay and
sell goods for: rent
or mortgage, insurance,
utilities, computers, advertising, upkeep
and improvements on the store. Add to that
your responsibilities as an employer. Staff deserves
a decent wage. A benefits package is
smart, too; it’s cheaper to hold on to your old
employees than find, hire, and train new ones.
Only after you’ve met all those obligations can
you start thinking about your own salary. So if
your pricing doesn’t allow room to cover all the
basics, there won’t be much of anything in the
till by the time you dip into it for your compensation.
continued...
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Page 28 MAY 2025 | RETAILERS FORUM MAGAZINE
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forumworkshop
FORUM WORKSHOP
Getting paid is but one among your many concerns.
Large retailers have people to worry
about every aspect of the business. You must be
a master of all trades; management and marketing;
advertising and promotion; purchasing
and collections; display and delivery; selection
and service; personnel and customer relations.
Who said self-employment
had anything to
do with freedom from
work? All those little
responsibilities others
leave at the office belong
to the small business owner to take with
him wherever he goes. Success as an independent
retailer requires a clairvoyant’s eye and a
fisherman’s patience. Not only must you sense
what the customers want, but when and how
much.
Every retail operation, every type of store, is a
seasonal business. For most the holiday rush is
the make-or-break period. Others depend on
summer vacations or the whims of fashion with
the changing seasons. Knowing what to stock,
when, and how to promote it for maximum
sales is a survival skill you’ll need to refine,
over time, into an art.
The dynamics of retailing offer
opportunities to those rare individuals
with a mind for business and
a personality for people.
continued...
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RETAILERS FORUM MAGAZINE | MAY 2025 Page 31
forumworkshop
FORUM WORKSHOP
Supreme confidence and optimism are requisites
for anyone willing to surrender the security
of employment to make their own careers.
Still interested? Then it’s time to assess your
skills and begin building the foundation for
your retail empire.
Have You Got What It Takes?
Eager to work 7 days a week, at least 15 hours
a day? Looking for the chance to spend even
less time with family
members and loved ones
than you already do?
Ready to give up vacations
or holidays for the
next year ... or two ...
maybe five? Can you
muster enthusiasm about surrendering the security
of employment for the personal and financial
risks of self- employment? Do you
cherish an opportunity to toil harder, longer,
and possibly for less money, so you can be your
own boss?
If you can answer yes to these questions – and
that doesn’t scare you – you’ve got the attitude
to make it as a retail entrepreneur. For if there’s
one trait shared by every entrepreneur, evident
in every success story you’ve ever read, it’s a
singular determination to pursue one’s dream,
one’s goal, whatever the odds.
IN LAYMAN’S TERMS:
YOU MUST BE WILLING
TO DO A LOT OF HARD WORK.
continued...
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Page 32 MAY 2025 | RETAILERS FORUM MAGAZINE
RETAILERS FORUM MAGAZINE | MAY 2025 Page 33
FORUM WORKSHOP forumworkshop
Hard work isn’t enough to secure your store’s
future, though. There are other business skills
and personality traits that will help you bring
your dream to life. What skills you lack, you
can develop. But without an entrepreneur’s unshakable
drive, the challenges that go into
opening your store will overwhelm you.
THE ENTREPRENEURIAL SPIRIT
The entrepreneur
☛
doesn’t get discouraged.
You can be stubborn
to a fault, but
you must be honest
enough to admit
when you’re wrong.
You must be goal-oriented, and willing to do yourself
whatever is required to nurture your dream to
life. You’ll need to stick with a strategy as long
as you’re convinced it best serves your goal.
But if you’re shown a better way, you’ll need to
eagerly surrender yesterday’s plan for today’s
solution.
If you’re an entrepreneur, what will matter is
success, on your terms. You’ll need to believe
in yourself and your business dreams, absolutely.
Your motivation must be the opportunity
to realize a personal vision, not convincing
the rest of the world of your vision’s merits.
What the world thinks now shouldn’t matter to
you; the world will catch up, eventually. You’re
preoccupied with achieving personal goals that
will bring you a more rewarding career. Your
commitment is complete; and you’ll throw
into achieving that goal, entirely.
continued...
Page 34 MAY 2025 | RETAILERS FORUM MAGAZINE
RETAILERS FORUM MAGAZINE | MAY 2025 Page 35
FORUM WORKSHOP forumworkshop
☺
Your enthusiasm should be
contagious, because you love
what you’re doing. It also
springs from your drive to
provide meaningful service
to the community through retailing.
The entrepreneur finds the better way
of doing things, and draws rewards and fulfillment
when the public recognizes his contribution.
These are spiritual rewards, the emotional
satisfaction a business brings that you can’t define
in dollars and cents.
You’re in it for the money, surely. But that
should be more the symbol than substance of
your success. Your drive demonstrates your
dissatisfaction with the statues quo. The security
of a nine-to-five job, a measured climb up
the career ladder – that’s right for somebody
else, not you. You’ll work longer hours, and
perhaps make less money, for the independence
that comes only with controlling your
own career.
Psychologists, psychiatrists, and academics
have long tried to identify the personal traits
that separate the entrepreneur from the crowd.
More than anything else, their studies suggest
the entrepreneur is an individual driven by
challenge. The entrepreneur is self-made, not
born. If there’s a trait common to all, it’s singular
dedication to the hard work that will realize
their particular dream. Entrepreneurs come in
all shapes, colors, and sizes; some young and
some old; men and women; and at every skill
level. What all entrepreneurs share is a strong
sense of faith in themselves, their abilities, and
their vision.
continued...
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RETAILERS FORUM MAGAZINE | MAY 2025 Page 37
FORUM WORKSHOP forumworkshop
The entrepreneur is the athlete of the business
world. The individual who summons every resource,
every skill and experience, and patiently
applies all of this to reaching his goal.
He cherishes the challenge as much as the
progress in making his way. The entrepreneur
is at once the contestant and opponent, runner
and referee. It’s her race and prize. Tempered
by disappointment, the entrepreneur never
loses sight of the goal, no matter what the odds.
Everyone loves a
success; no one
cares about a success
in the making.
Until you arrive,
you’ll face a long
and lonely road.
The climb to the
sesses
top, to the realization of your dream, is one demanding
self-reliance. You should know, or
you’ll learn, to trust none but yourself. Entrepreneurial
experience teaches the essential
truth of the proverb “If you want something
done, do it yourself.” The reach for independence
and self-determination is the entrepreneur‘s
response to the world. If you’re truly an
entrepreneur , you want more for yourself than
anyone else can deliver. In the early stages of
building the business, you alone are the keeper
of the dream.
You’ll make demands of everyone, but no more
than of yourself. The challenges you’ll face are
greatest at the outset, but they never abate. Certain
characteristics, innate traits, tilt the scales
in favor of success for the individual who posthem.
continued...
Page 38 MAY 2025 | RETAILERS FORUM MAGAZINE
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RETAILERS FORUM MAGAZINE | MAY 2025 Page 39
FORUM WORKSHOP forumworkshop
You need a positive attitude, a certain cockiness
built of confidence, unshakable determination
and enthusiasm. Beyond that, the skills required
for success can be developed or hired.
What separates the achievers from the aspirants
is awareness of their own limitations.
Stubborn to a fault, single-minded, immune to
criticism, you must also possess the instinctive
sense to recognize when to turn to outside help.
That’s a point of strength, not an admission of
defeat. Nature endows
but few of us with everything
required to make a
success of our dreams.
The entrepreneur is the
one who can build on
strengths by compensating
for weaknesses.
Recognizing which skills you have, and which
you lack, is a necessary first step in that process.
The retail entrepreneur must be both an effective
business manager and a skilled marketer.
Your management and marketing skills will either
support the vision through to success, or
crumble from the stress that results when one
takes on more than one should, or strives to do
more than one could.
THE RETAIL MANAGER
Every business depends on an effective manager,
the decision maker who directs the operation,
supervises the staff, plans for the future,
and ensures the entire operation runs smoothly.
The retail manager must effectively manage
store operations and manage people. Each re-
quires certain skills and attitude.
continued...
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RETAILERS FORUM
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MAGAZINE | MAY 2025 Page 41
FORUM WORKSHOP forumworkshop
Review the following sections to help identify
the skills you need to improve or develop if
you are to give your store a fair chance of success.
BEING THE BOSS MEANS YOU
HAVE TOTAL RESPONSIBILITY
As the owner/operator, you’re heir
to every responsibility related to
managing your store. You have all
the responsibility, all the authority
for building success. You own
whatever headaches and triumphs
the business brings.
As your business grows, or if business start-up WHERE’S
resources allow it, you may decide to hire staff
to handle some of the key areas of responsibility
like running your business office, supervising
the sales floor, or buying inventory. But if
you’re like most start-up retailers, you can expect
to wear all hats and catch all the grief and
what little praise falls your way. As the manager,
you’ll handle all the decision making related
to running the business; everything from
buying light bulbs to balancing the books and
seeing Uncle Sam gets his due. Each area of
management responsibility demands a certain
level of awareness and skills, if not absolute expertise.
You’ll Need to Manage the Money
WHERE’S THE MONEY COMING FROM?
IT GOING? WHAT’S LEFT?
continued...
Page 42 MAY 2025 | RETAILERS FORUM MAGAZINE
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RETAILERS FORUM MAGAZINE | MAY 2025 Page 43
FORUM WORKSHOP forumworkshop
From long before the
store formally opens its
doors to closing day, finances
should top
your concerns. Just as
money drives the national
economy, cash
flow keeps your store
on the road to success.
You don’t need to be a certified public accountant,
but familiarity with basic principles of
bookkeeping is strongly advisable. You should
know how to project costs, read and keep a balance
sheet, and analyze financial records for insight
into the business. Your financial
responsibilities will also entail controlling
spending activities, budgeting expenses, and
reconciling records and accounts. Managing finances
means accurately projecting how much
funding the store will need, and when.
These skills can be self-taught from articles like
this one, learned in night courses, and mastered
through experience. You can also make it a
computer-learning process, developing your
skills as you learn how to run your business
with a computer system. Computer hardware
and software should be considered the basic
tools of business management in the 21st century.
For now, it’s enough to say few retailers
will be able to conduct business without them,
and remain competitive. Computers are work
savers. The right program, or application, will
help organize all management responsibilities,
do the books, reconcile accounts, and provide
you with up-to-the-minute insight into any aspect
of the business.
continued...
Page 44 MAY 2025 | RETAILERS FORUM MAGAZINE
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FORUM WORKSHOP forumworkshop
You’ll Need to Manage the Inventory
All stores sell something. Products are your
business, so everything related to what you sell
and why is your decision. Managing inventory
begins with selecting the right product mix.
You'll need to respond to trends, seasonal and
otherwise. What everyone wants this month,
you won’t be able to give away next month.
You must know how much to order, when, and
then when to reorder. When something starts
to languish on the shelves, you must sense
when it’s time to drop prices and cut losses.
To a certain degree, experience will endow such
instincts. From the beginning, though, you
should develop a practice of maintaining accurate
inventory records. Any retailer who enters
business today thinking
he can keep the stock
records in his head is
inviting in thieves or
misfortune. In either
event, you won’t really
know how much you
lost. Again, a computer
system, as an organizational
tool and time
saver, is recommended.
Success as a retailer in the 21st century will owe
much to the science of specialization. One of
your ongoing challenges will be to keep pace
with the latest developments in your category.
It won’t be enough for you to visit trade shows
for an annual update on your industry.
continued...
Page 46 MAY 2025 | RETAILERS FORUM MAGAZINE
RETAILERS FORUM MAGAZINE | MAY 2025 Page 47
FORUM WORKSHOP forumworkshop
Your viability as the expert demands you constantly
sift through manufacturer announcements,
distributor catalogs, trade journals, and
the business section of the local paper in pursuit
of the next competitive advantage. With
that, you’ll continually monitor the competition,
both through their advertising and inside
their stores.
As inventory manager, you’ll pull together the
product mix that differentiates your store from
every other store handling the same products.
Once that mix is determined, and the products
are in stock, you’ll also need to set up displays
that draw shoppers to the products. You’ll decide
what receives prominent play on the sales
floor, and when it’s appropriate to rotate the
merchandise.
If the sales strategy
includes telemarketing
sales or mail
order, inventory
management also entails
delivery service:
packing and shipping
products by the
cheapest carrier and making sure they reach
their destination. As if you didn’t have enough
to contend with.
You’ll Need to Manage People
Since retailing is a people business, you’ll need
to be a “people person”: an effective communicator,
ever the charmer, yet able to draw the line
and stand your ground when the situation demands
it.
continued...
Page 48 MAY 2025 | RETAILERS FORUM MAGAZINE
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RETAILERS FORUM MAGAZINE | MAY 2025 Page 49
FORUM WORKSHOP forumworkshop
☎
Managing relations with
people will put you in
contact with 3 groups:
staff, suppliers’ representatives,
and customers.
When dealing
with anyone, the ability
to communicate directly
and effectively, in writing, person to person, or
over the phone, is the basis of rewarding relationships.
When you need to convey a point –
whether placing an order or setting employee
policy – the message should be above debate.
Managing staff requires responsiveness to their
needs. Effective managers inspire rather than
direct others. They let others know exactly
what is expected of them. They promote spirit
and team so people want to contribute to the
common good. A team is composed of individuals;
the smart manager recognizes the potential
and limits of each player. He asks without
demanding, and helps people test their skills
and develop their potential. Still, the effective
manager establishes definable benchmarks of
what’s expected and what will be accepted
from others. The manager remains gracious to
a point, but firm beyond that.
In dealings with suppliers, you’ll have certain
expectations, yet you’ll need to recognize your
own obligations. You must remain a loyal customer
as long as that loyalty is rewarded. You
must be open to suggestions on how to help
your business. You’ll need to be honest and
open with suppliers in all dealings, and demand
the same respect from those you trade
with.
continued...
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forumworkshop
FORUM WORKSHOP
These same attitudes will guide your relations
with customers. In the early history of most retail
operations, the store owner is the store to
shoppers. She’s the salesperson, the stock clerk,
and cashier all rolled into one smiling individual.
Enthusiasm always wins customers over.
In all dealings with customers, store personnel
should follow the owner’s lead and maintain a
degree of professionalism and warmth. No one
enjoys dealing with a retail salesperson who
comes across as slick and primed for any sale.
Managing people requires
combining the
psychological and intuitive
skills mentioned
earlier with an
ability to communicate
directly and effec-
pect
tively. You’ll need to be a skilled observer, able
to read faces and interpret body language, cognizant
of how the pause in the conversation defines
intent. You need the innate ability to hear
what shoppers say, and understand what they
aren’t saying.
Such skills must be cultivated. Your classroom
could be any public place where people interact.
But since stores are your future, that’s
where you should begin your education. Even
before you know what type of store you want
to run, visit all stores as an observer of the people
who work and shop them. Solicit the help
of salespeople. Test their knowledge and skills,
and learn from their responses. Your experiences
should give you direction and insight on
how to treat your customers, and how they exto
be treated.
continued...
Page 52 MAY 2025 | RETAILERS FORUM MAGAZINE
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FORUM WORKSHOP forumworkshop
☺
Stop by the customer service
desk. Listen to shoppers
and their frustrations.
Watch their behavior. How
do the clerks handle them?
What works, and what
doesn’t? Is there anything
you would do to improve
relations?
The store owner who understands people,
what they want and how to please them, is one
whose business enjoys a head start. The skills
required for business management and marketing
can be acquired through training or experience.
Anyone who emphasizes those over
“people” skills is denying the reason all stores
exist and prosper: to serve the shopper.
The retail manager demonstrates a certain respect
for others and an interest in them. To sell
to people, you must like them, generally and
individually. After all, that’s what retailing is
all about: serving people.
THE RETAIL MARKETER
Put a good selection of products in a well-designed
store and you’ll soon starve ... if that’s
all you do. Why? Because before shoppers buy
from your store, they must know it’s there.
Telling them about the store, what it offers and
why they should shop there, is a make-or-break
challenge for you. As the store owner and its
business manager, your marketing responsibilities
are as critical to the fate of the business as
your management skills.
continued...
Page 54 MAY 2025 | RETAILERS FORUM MAGAZINE
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RETAILERS FORUM MAGAZINE | MAY 2025 Page 55
FORUM WORKSHOP forumworkshop
It’s not enough to develop, nurture, and manage
your vision of the perfect store, you must
also sell others on the concept, continually.
Whenever you seek financial backing for your
store – be it from banks to finance your dream
or the customers you hope will flock to your
latest sale – you’re involved in marketing.
Marketing is as much about public relations as
promotions. It shapes the best face you put before
your customers, the store image that invites
them in or keeps them away. The store
name, logo, design, and displays, special promotions
and sales, community involvement,
and advertising all fall within your realm as retail
marketer.
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Page 56 MAY 2025 | RETAILERS FORUM MAGAZINE
If you’re serious about going into business for
yourself, you already possess the basic skill of
marketing: confidence in your abilities and vision.
If you don’t believe in your store concept,
and question your ability, read no further. This
article is written for people who know they can
make it on their own. How can you hope to
convince others of your store if you don’t completely
believe in it yourself?
If you have that confidence, you shouldn’t have
trouble summoning the enthusiasm to promote
the concept. Effective marketing requires your
confidence and enthusiasm. These are qualities
you won’t find in any book, and you can’t get
them from night school. They must be part of
your psyche from the outset.
The successful retail marketer
has such a great store, with
such a great selection, that
she’s bursting to let the world
know where it is.
continued...
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RETAILERS FORUM MAGAZINE | MAY 2025 Page 57
FORUM WORKSHOP forumworkshop
In getting that word out, you’ll be challenged
to use public relations, promotions, and advertising
to create the positive perceptions that
will win loyal customers for your store.
THE MYTH OF FREEDOM
Now that you’re familiar with the breadth of
responsibility that goes with running a store,
perhaps it’s worth pausing a moment to reflect
on your dream of freedom through retailing.
As demonstrated in the previous pages, running
your own retail store is all about hard
work, dedication to long days, and uncertain
gains. If your definition of freedom holds no
place for these, then you should not assume the
risks of starting your own retail business. The
freedom the store promises is the sense of liberation
that comes with controlling your destiny.
Certainly hard work is required, but you’re the
sole beneficiary of that dedication, not some
guy in the big office at the end of the hall on the
5th floor.
When you wake up
in the morning,
when you go to bed
at night, as the store
owner, you’re in
charge. You may
work long hours,
you may lose a few hairs, but your success, or
failure, is entirely your own. And when there’s
another generation hungry to climb up the career
ladder, there won’t be anyone who can
push you out of the business you nurtured and
brought to success yourself.
continued...
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Page 58 MAY 2025 | RETAILERS FORUM MAGAZINE
RETAILERS FORUM MAGAZINE | MAY 2025 Page 59
FORUM WORKSHOP forumworkshop
If that sounds like freedom to you, running
your own store definitely promises a better future
than the alternative.
HONING YOUR SKILLS
That said, the faster you develop your skills,
the faster you’ll be able to set that dream in motion.
One of the most valuable attributes you
can possess is an ability and willingness to recognize
personal limitations. When there’s
something you can’t do, better to hire the person
who can than stumble deeper into a maze
of your making.
Most of these skills required of you can be developed
on your own, either through self-education
or by attending evening courses or
professional development seminars. You must
be realistic in terms
of personal expectations
and obligations,
though. You
can study store design
at night school
for a semester, or hire a consultant who can do
the job in 2 weeks. Your time is your most important
asset. If you’re smart, you’ll manage
time as a limited resource.
Take a few moments to fill out the skills evaluation
chart following. Be honest and thorough
with your answers; you want to identify your
weaknesses so you can improve your skills.
Use your time now, as you begin investigating
your options and planning your store, to improve
your skills. Observe and learn from the
success of other retailers.
continued...
Page 60 MAY 2025 | RETAILERS FORUM MAGAZINE
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RETAILERS FORUM MAGAZINE | MAY 2025 Page 61
FORUM WORKSHOP forumworkshop
Talk to store owners about the business of retailing.
Fill out the skills assessment chart and
use it as a guide, then begin working to improve
your skills in the management areas
where you recognize your own weaknesses.
Enroll in business classes if your time allows,
or become a regular customer at the self-help
section of the local bookstore. If you already
own and use a computer, investigate accounting
and business management software. The
computer will prove an invaluable tool in every
phase of planning and managing your store,
and save you time in the process.
And time is the one commodity you’ll always
need more of. The varied responsibilities that
go with being the store owner/operator will
soon make ample demands on yours.
SKILLS ASSESSMENT CHART
Use the following chart as a
guide in honestly evaluating
your skills as a retail manager
and marketer. Simply check
off the categories in which you
have sufficient experience to fulfill the responsibilities
as store owner.
BUSINESS/OFFICE MANAGEMENT
Accounting/Payroll
Purchasing
Billing
Collecting
Taxes
Record Keeping
Computers/Business Software
continued...
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Page 62 MAY 2025 | RETAILERS FORUM MAGAZINE
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RETAILERS FORUM MAGAZINE | MAY 2025 Page 63
FORUM WORKSHOP forumworkshop
PERSONNEL
Hiring
Firing
Motivating/Scheduling
RETAILING
Sales
Customer Service
Buying
Pricing
Sales Planning
Dealing with Salespeople
Negotiating/Tracking Sales
Tracking Competitors
Display
MARKETING
Advertising/Public Relations
Promotion
Writing/Composing Ads/Media Contact
Media Buying
Tracking Responses
CHOOSING YOUR MARKET
If you’ve read this far, you’re obviously serious
about opening your own store. The workload
described wasn’t enough to scare you off, and
you realize opening your own store carries
both risks and opportunity. From here you’ll
start putting theory into practice, and you’ll
plan your store.
The process begins with choosing your market.
Your store’s identity, and your future as the retail
entrepreneur, depends on the mix of products
you sell, the services you provide, and the
customers you serve. We’ll focus on the initial
research you should do as you investigate your
best retail opportunity. Ideally the store you
open builds on your present skills and interests,
the local and national trends, etc.
continued...
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Page 64 MAY 2025 | RETAILERS FORUM MAGAZINE
RETAILERS FORUM MAGAZINE | MAY 2025 Page 65
FORUM WORKSHOP forumworkshop
Your first step is to begin
keeping a notebook or
set up a computer file
devoted to your retail
store. When you put
your thoughts and plans on paper, and can return
to them, they assume a greater sense of urgency.
Written plans and established goals
provide a yardstick with which to measure
your progress, or lack of it. For some of us,
writing things down helps organize our
thoughts and plans. Once recorded for posterity,
they’re there as a reference, either to jog
your memory or refamiliarize you with something
once learned but forgotten.
You can increase your chances for success if
you enter a product market already familiar to
you. So the investigation begins with an assessment
of what you bring to the venture in background,
skills, and interest. This information
should provide insight on the products or
product categories you are best suited to sell.
In your first entry, describe yourself: age, income,
family, interests, things you enjoy doing,
things you hate doing, and anything else you
would use to describe you. Include your major
accomplishments or disappointments, as well
as your personal and financial goals.
Next compose a few lines summarizing why
you want to go into business for yourself.
What’s so bad about your present job? How
will owning your business improve that? What
do you want from your store? What will it take
to make you happy? What strengths do you
bring to business?
continued...
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RETAILERS FORUM MAGAZINE | MAY 2025 Page 67
FORUM WORKSHOP forumworkshop
What skills do you need to improve? What
kind of income are you looking for? What excites
you most about being in business for
yourself? Least? What do you expect to gain,
professionally and personally, from opening
your own store?
Finally, focus on your present thoughts about
your store. Do you have any particular store or
store type in mind, or do you just want to open
“a store?” What will you sell? Where will it be?
Who are your customers?
SELL WHAT YOU KNOW
Unless your plans for a career in retailing are
built around buying an established store, your
responses to the last set of questions demand a
great deal of time and thought and will evolve
in the process. Deciding what type of store
you’ll open, selecting your merchandise, and
identifying your market niche, when taken together,
amount to defining your business.
As mentioned earlier, today’s retail marketplace
offers distinct opportunities for the specialty
store concept. There are certain store
types that, given the right location, will usually
succeed: the combination convenience
store/gas station sitting
at the exit ramp of a
busy interstate; the pharmacy/health
and beauty
aid store across the street
from the major medical
center; and the newsstand/candy
shop at the
entrance of the commuter
railway station.
continued...
Page 68 MAY 2025 | RETAILERS FORUM MAGAZINE
RETAILERS FORUM MAGAZINE | MAY 2025 Page 69
FORUM WORKSHOP forumworkshop
Unfortunately, the prime
real estate that all but
guarantees prosperity
for certain retail ventures
has by now all been
claimed. Sure, the occasional
new interstate or
major shopping mall
will still be built. But today the typical independent
retailer has to rely on more than location
to deliver customers. The store itself must
possess some compelling feature that makes
people want to shop there.
Today’s trend of huge, generalist discount
stores and price clubs creates a real need for the
smaller specialty store. You can, and must,
focus your business on a narrow segment of the
market, defined either by interest, age group,
or demographic profile. That’s the market upon
which you can build a business. It’s not enough
to put together a selective assortment of merchandise
and wait to tally sales. To be successful
you must present shoppers with solutions
to their purchase needs. That may be as frivolous
as a new doodad to display on their mantel,
or as necessary as a new liner for the
chimney. The successful specialty store gains a
reputation as the unrivaled source for selection
and related services in a select category of merchandise.
Whatever the category, you’ll need to be fully
familiar with the products you sell, and their
applications. It’s not enough to know what is
available in your selected market niche, however.
The specialty retailer must know all there
is about the products the store sells.
continued...
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RETAILERS FORUM MAGAZINE | MAY 2025 Page 71
FORUM WORKSHOP forumworkshop
Remember, the specialty store exists to provide
solutions for a distinct group of customers.
Your knowledge and enthusiasm are an important
aspect of what the store offers.
For that reason, if you want to open a store, but
aren’t yet sure what type it should be, you
should begin the planning process with a thorough
evaluation of your interests and experience.
Look within, first, for anything in your
background, experience, or hobbies that might
lend itself to a retail store. The gourmet knows
food and how to prepare it. The outdoorsman,
camping equipment. The working woman respects
the challenge of balancing career and
family.
In each case above, the individual could develop
a store concept around the interest, im-
mediately identifiable
by shoppers: The
Gourmet Pantry of
special kitchen tools
and condiments; Trips
and Trails, the backpacker’s
warehouse;
Mother’s Helper,
where women find everything from quick
meals to games for quality family time. Whenever
an entrepreneur develops a store concept
around a personal interest or concern, the store
gains a mission. The owner brings genuine passion
to the endeavor, and that can prove contagious
to shoppers. And in pursuing your own
interests and helping others in that pursuit,
running the store is not a job, but a pleasure.
continued...
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RETAILERS FORUM MAGAZINE | MAY 2025 Page 73
FORUM WORKSHOP forumworkshop
Such fortunate retailers can’t wait to get to
work, and they have trouble leaving at the end
of the day.
Creating your store around something you already
know and enjoy strengthens the business.
It’s easier to get enthusiastic about
something fondly familiar than something entirely
new. By selling what you know, you give
yourself a head start and cut down on the time
required to learn an entirely new category of
goods. To succeed as a 21st century retail entrepreneur,
you must be the recognized expert on
what you sell. That expertise should be rooted
in your own experience and interests.
The specialty store draws its appeal from the
combination of product selection and related
services available only there. Camera stores
stock cameras, accessories, and
frames, and offer camera repair
and film processing. Computer
stores sell hardware and software
along with such services
as repair, installation, and training.
Use your own shopping experience
as an aid in identifying potential
market opportunities. Compare your needs for
selection and service with what you’ve found
in the marketplace.
So if you want to open a store, but aren’t yet
certain what kind, get out your notebook and
start jotting down notes. Where are your real
interests and experience? Is there anything
there that lends itself to a specialty store?
continued in next issue ...
Page 74 MAY 2025 | RETAILERS FORUM MAGAZINE
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RETAILERS FORUM MAGAZINE | MAY 2025 Page 75