CONDO Business - Spring 2025
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Canada’s Most Widely Read Condominium Magazine
SPRING 2025 VOL. 40 NO.1
SUITE
SOLAR
Decarbonization
meets comfort at
The Well
PART OF THE
PM#40063056
Plus
Gardening committees.
Status certificates.
Condos and tariffs.
P A R T O F T H E
BUILDING
THE FUTURE
RESTORING
THE PAST
Trusted for over 65 years, we are your proven performer
within the Condominium Property Managers and
Commercial Real Estate Market. We’re proud to be your
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Find Inside
16 14
Feature
26 LIVING THE ‘SUITE LIFE’
AT THE WELL
Tridel unveils a solar-powered
condo unit—where comfort
and convenience meet
decarbonization.
By Rebecca Melnyk
26
Legal
6 TRIBUNAL WEIGHS CASE
INVOLVING MOTION-ACTIVATED
LIGHT
By Simon Brick
14 GARDENING COMMITTEES:
RISK OR REWARD?
By Ashley Winberg
Energy &
Sustainability
8 LEVERAGING ONTARIO’S
NEW REBATE PROGRAM IN
TOWNHOMES
By David Rames
44 PASSIVE PURPOSE
By Paul Kealey
Financial
Management
16 CONDO INDUSTRY BRACES
FOR INCREASED COSTS
By Rebecca Melnyk
22 CONDO BUILDS FACE TOUGH
LOAN CONDITIONS
By Barbara Carss
34 STATUS CERTIFICATE REVIEW
By Thomas Beattie
Maintenance
40 UNPACKING THE
PERFORMANCE AUDIT
By Ryan Haley
In every issue
4 EDITOR’S NOTE
50 NEW & NOTABLE
EDITOR’S NOTE
SPRING 2025 Vol. 40 No.1
Editor
Rebecca Melnyk
Art Director
Annette Carlucci
Graphic Designer
Thuy Huynh-Guinane
Solar Innovation
Rebecca Melnyk
Editor, CondoBusiness
rebeccam@mediaedge.ca
EENERGY. AIR. LIGHT. One condo developer has reimagined
these three elements of the daily living experience at
a new suite in downtown Toronto. The space uses renewable
energy, responds to circadian rhythms, and lowers
carbon emissions to create a healthy climate impact. The
clean-tech features are also said to cut energy costs and save
money in the long run.
Speaking of finances, condos across Canada are currently
navigating a complex and uncertain trade environment with
many moving parts. On top of unpredictable tariff policies,
corporations are already facing inflation challenges with
capital project planning and daily operational expenses.
Luckily, the industry is filled to the brim with sound advice.
Check out page 16 for tips about price escalations, reserve
funds, day-to-day costs, and financing options for condos
dealing with insufficient funds.
Our first issue of the year coincides with spring, a great
time to think about gardening. See page 14 for a look at the
legalities of volunteer committees. You will also find a crop
of other articles—from nuisances to energy rebates.
And since this time of year is all about rejuvenating, we
usher in a fresh new design for the magazine!
Happy spring!
Rebecca MeInyk
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Contributing Writers
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Ryan Haley, Paul Kealey, David Rames and Ashley
Winberg.
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CONDOBUSINESS is published
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4 CondoBusiness | Spring 2025
Expertise. Insight. Trust.
Mechanical Electrical Sustainability Decarbonization
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Having the technical expertise and insight to
conduct retrofit projects in established buildings
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The truth is, existing buildings are far more complex and
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have a deep insight into the building and how new systems
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Bill Powell, M.Sc., P.Eng.,
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Neil Spence, Director of
Electrical Engineering,
Building Services
All of our projects are reviewed by senior engineers, each
with over 30 years of experience in their respective fields,
ensuring that our clients always receive engineering
services of the highest quality.
Andre Lebedev, P.Eng.,
Director of Electrical
Engineering
Rob Niessl, P.Eng.,
Director of Engineering,
Northern Region
Robert Borovina, P.Eng.,
Director of Mechanical
Engineering
T: 416-443-9499 | E: marketing@mcgregor-allsop.com
mcgregor-allsop.com
Mark Dahmer, P.Eng., PMP
Mechanical Engineering
Principal
Ming Xiong, P. Eng.
Mechanical Engineering
Principal
LEGAL
Tribunal Weighs
Case Involving
Motion-Activated Light
BY SIMON BRICK
Subsection 117(2) of the Condominium Act prohibits condominium corporations and unit owners
alike from carrying on activities that create a nuisance, annoyance or disruption to individuals in
a unit or the common elements. Read together with Section 26 of Regulation 48/01, a source of
“light” may qualify as a nuisance, but only where it is “unreasonable”.
S
So, would it be unreasonable for a
condominium corporation to install
and maintain a motion-activated
light in the hallway outside a unit if
the owner is sometimes disturbed by
this light?
The Condominium Authority
Tribunal (CAT) considered this question
in its recent decision, Grimes,
Courrier v. Metropolitan Toronto
Condominium Corporation No. 864,
and found that a motion-activated
light was not unreasonable under the
circumstances.
In this case, two unit owners (the applicants)
claimed that new energy-efficient
lighting installed outside their unit door
created a nuisance that unreasonably
interfered with their use and enjoyment
of their home. The motion-activated
lights were designed to illuminate the
building’s garbage room and stairwell
doors only when activated (by motion).
As a result, the applicants were met
with a bright light several times a day
as they exited and entered their unit.
To determine whether the new
motion lights were unreasonable,
the CAT asked whether a reasonable
owner of MTCC 864 would consider
the motion-activated light in the corridor
adjacent to the applicants’ unit to
be unreasonable. Importantly, the CAT
stressed that the test for reasonableness
is an objective one and not based on the
subjective experience of a particular
unit owner.
In reaching its decision that the
motion-activated lights were not unreasonable,
the CAT considered the following
factors:
• The intensity of light;
• How the light fits with other lighting;
• Whether the motion activation is
disruptive or abrupt;
• The frequency with which the light
shines in the applicants’ hallway;
and
• The circumstances surrounding the
installation of the light.
Here, the fact MTCC 864 installed
the light to reduce energy costs and
increase safety for residents weighed
in favour of reasonableness. Moreover,
the CAT found that MTCC 864
took reasonable steps to address the
applicants’ concerns by, for example,
pointing the light more directly at the
garbage chute and switching the lights
to a softer intensity and warmer tone
to fit with other lights in the corridor.
This case highlights that in nuisance
matters, the CAT will consider all
relevant circumstances to determine
whether an activity is objectively reasonable.
Condominium living seeks to
balance the rights of individual unit
owners with that of the condominium
community as a whole. When
a condominium corporation or unit
owner alleges a nuisance, all parties
should strive to take reasonable steps
to assess and resolve it before taking
legal action.
Simon Brick is an associate lawyer at Davidson Houle Allen LLP in Ottawa.
This article originally appeared on Davidson Houle Allen’s Condo Law Blog in
February 2025.
6 CondoBusiness | Spring 2025
Condominium | Residential | Commercial | Rental
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ENERGY & SUSTAINABILITY
Leveraging Ontario’s
New Rebate Program in Townhomes
BY DAVID RAMES
With energy costs continuing to rise, Ontario townhome owners are searching for ways to
upgrade efficiency and reduce monthly expenses. The Ontario Home Renovation Savings
Program, launched earlier this year, provides an opportunity on both fronts. Unlike other
programs that require a home energy assessment, certain rebates under this initiative, such
as those for heat pumps, solar panels and smart thermostats, are available without this additional
step, making it more accessible.
8 CondoBusiness | Spring 2025
ENERGY & SUSTAINABILITY
HEAT PUMPS, SMART
THERMOSTATS, SOLAR PANELS
AND BATTERY STORAGE
A
A key component of this shift toward
energy efficiency is the adoption of
inverter heat pumps, which provide
both heating and cooling in a single
system. As a highly efficient alternative
to traditional gas furnaces and
air conditioning, heat pumps reduce
household energy consumption while
maintaining indoor comfort year-round.
Cold-climate air source and groundsource
heat pumps are particularly wellsuited
for Ontario winters.
Recent advancements in heat pump
technology are dispelling the myth that
heat pumps aren’t suitable for extremely
cold climates. Federal and local governments
have taken notice and are propagating
the adoption of heat pumps by
offering incentives for homeowners to
make the upgrade.
The Ontario Home Renovation Savings
Program offers rebates that vary based
on a home’s heating source: homeowners
who primarily heat with electricity
can receive up to $7,500 for upgrading
to a cold-climate air source heat pump,
while those who heat with natural gas
can receive up to $2,000. By switching
to an energy-efficient heat pump, townhome
owners could potentially reduce
their energy consumption and lower their
monthly utility costs.
Beyond heating and cooling, the
program covers modern energy efficiency
solutions, including solar panels and
battery storage. When solar panels are
paired with battery storage, excess solar
energy can be stored for later use, ensuring
a reliable power supply even during
outages or peak demand periods.
Ontario’s rebate program provides
financial incentives for homeowners
Spring 2025 | CondoBusiness
9
ENERGY & SUSTAINABILITY
who install solar and storage solutions, with
rebates calculated at $1,000 per kilowatt (kW)
of installed solar capacity, up to a maximum
of $5,000. Battery storage systems qualify for
a rebate of $300 per kilowatt-hour (kWh) of
storage capacity, also capped at $5,000, but
only when installed in combination with a new
solar panel system. Standalone battery installations
are not eligible for rebates under this
program.
Smart thermostats also play a crucial role in
enhancing home efficiency by complementing
heat pumps. Owners can receive a $75 rebate
on the purchase of a qualifying smart thermostat,
which optimizes energy use. These devices
enable automated temperature adjustments
and remote access, allowing users to tailor
heating and cooling schedules to their needs.
By integrating features such as real-time
energy tracking and compatibility with home
automation platforms, smart thermostats
ensure that heating and cooling systems operate
at peak efficiency.
OWNER ELIGIBILITY AND VERIFYING
CONTRACTOR CREDENTIALS
The Ontario Home Renovation Savings
10 CondoBusiness | Spring 2025
ENERGY & SUSTAINABILITY
Program is particularly advantageous for
townhomes owners. Many of those built in
the surge of multi-family housing structures
following the Great Recession are due for an
HVAC upgrade, making the timing of this
rebate program ideal.
To qualify for a heat pump rebate, homeowners
must meet specific eligibility criteria,
including being an Enbridge Gas customer who
primarily heats their home with natural gas or is
connected to the Ontario electricity grid and uses
electric heating. Additionally, the property must
be a single detached, semi-detached, row house,
townhouse or mobile home on a permanent foundation.
New-build homes, condos, and multi-unit
residential buildings do not qualify, and the rebate
is applicable only to first-time heat pump installations.
While the financial incentives are compelling,
successfully implementing an energy-efficient
heat pump system requires careful planning and
expertise. Townhome owners should work with
certified and experienced contractors to ensure
compliance with program requirements and
optimal system performance.
Contractors must be registered with
the Home Renovation Savings Program
By switching to an energy-efficient heat pump,
townhome owners could potentially reduce their
energy consumption and lower their monthly
utility costs.
to facilitate rebate eligibility for their
customers, and owners should verify their
contractor’s credentials before proceeding
with installation — particularly for older
homes with outdated HVAC infrastructure.
Also, be sure that the heat pump you select
adheres to Natural Resources Canada product
lists and guidelines.
Although the Canada Greener Homes Grant
has ended, the Ontario Home Renovation
Savings Program ensures that residents still
have access to energy efficiency incentives.
Both programs align with Canada’s broader
sustainability objectives by promoting the
adoption of energy-efficient technologies,
such as insulation, heat pumps, and solar
panels. As energy costs continue to rise,
these programs provide a practical and costeffective
pathway toward a more sustainable
future.
David Rames is the senior product manager for Midea, a global innovator in HVAC solutions.
He is responsible for strategy and growth in the unitary system product category. This
includes serving as the primary consultant to advise specific products, SKUs and offerings
within the North American ducted and ductless HVAC markets.
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Spring 2025 | CondoBusiness
11
SPONSORED CONTENT
SALTO’S SMART
INTERCOM SYSTEM
SIMPLIFIES CONDO
COMMUNICATION
& ACCESS
The XS4 Com iGO provides an
elevated experience for property
managers and condo owners
Today’s crowded real estate market relies on strategic
solutions to elevate guest experiences and simplify
operations for property managers, owners, and
tenants. As technology continues to revolutionize so much of
the condo experience, modern intercom systems, like Salto’s
XS4 Com iGO leverage new tech like smartphones and QR
codes to allow for convenient two-way communication and
simplified access. As a hardware-free solution, XS4 Com iGO
facilitates secure visitor access and communication for a
seamless, superior resident and guest experience.
Along with improving day-to-day condo living, modern tools
like this one provide a tech-forward impression of the building
that can raise perceived value, save time, and attract a greater
number of tenants.
“XS4 Com iGO is a practical solution for properties looking to
enhance visitor access without the need for costly video panels
or new cabling infrastructure,” explains Preston Grutzmacher,
Residential Business Leader, Salto North America. “ Visitors use
their smartphones, while residents have the XS4 Com iGO app,
ensuring an incredible and secure access experience.”
• Convenience: The system makes communication effortless
with hassle-free access. Using your smartphone instead of
a dedicated intercom panel inside your unit means that no
physical installation is required. There’s also no need to pay
for replacement keys, fobs, or a locksmith fee for emergency
lockouts, so it’s simpler all around.
• Remote access management: Managing access to your unit
is easy, even when you’re not home. This system allows owners
HOW DOES XS4 COM IGO BETTER SERVE CONDO OWNERS?
By integrating a video door intercom system with the latest in access
control technology, XS4 Com iGO makes life easier for owners.
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to answer door calls, receive notifications when someone is
at the door, let in visitors for package deliveries, cleaning
services, or maintenance workers, and share temporary
access with guests without needing physical keys or fobs.
• Enhanced security: Rather than relying on the traditional
intercom voice access, video verification is complete before
allowing access, granting you complete control over who
is coming and going into the building as approved guests.
Not only can you see guests, but historical data is available
for your reference with a complete audit trail showing who
accessed the building and when.
XS4 COM IGO SAVES PROPERTY MANAGERS TIME
AND MONEY
Modernizing your building with smart solutions like the XS4
Com iGO means simplifying your life, increasing perceived
value, and saving time and money. Here’s how:
• Simplified management: Along with easily adding or
removing residents through the cloud platform, this system
streamlines managing multiple entrances from a single
system and configuring different access levels for various
users (residents, staff, visitors), saving property managers
precious time.
• Reduced infrastructure costs: Without expensive wiring
required throughout the building and no need to maintain
traditional intercom hardware in each unit, XS4 Com iGO
requires significantly lower installation costs compared to
traditional systems.
• Professional appearance: The condo market is competitive
and first impressions matter. Modern technology like
XS4 Com iGO creates an upscale impression and a clean,
minimalist entrance without bulky hardware.
• Enhanced building security: The system offers heightened
security by eliminating unauthorized key duplication and a
complete digital audit trail of all visitors, along with swift
and simple deactivation of access for moved-out residents.
• Emergency services access: Emergencies happen, and
property managers want to be able to act swiftly and
efficiently. This system allows property managers to grant
immediate access to emergency responders remotely for
critical situations where quick entry is needed.
monitor entry on-site. This system is accessible remotely,
even allowing managers to provide assistance via video
call if guests have trouble entering. And with the audit
trail that monitors exit and entry, all bases are covered for
seamless remote management.
• Operational efficiency: Saving time benefits all parties
and eliminating key management between guest stays,
remotely coordinating check-ins, and preventing lockouts
reduces the amount of staff required, allowing better time
management and labour allocation.
Technology is vital to today’s condo living. The XS4 Com iGO
system transforms condo building entry from an outdated,
hardware-dependent process to a modern, smartphoneenabled
solution that benefits managers, owners, and tenants
while enhancing security and convenience.
HOW DOES XS4 COM IGO SIMPLIFY SHORT-TERM RENTALS?
XS4 Com iGO is particularly valuable for condos used as shortterm
rentals by speeding up check-ins, making management
easier and limiting the time it typically takes for administration
with features like:
• Seamless check-in: Eliminating the need for physical
key handoffs and easily sending digital access credentials
directly to guests enhances the experience for everyone. To
further simplify the operations, time-limited access can be
controlled after the rental period, offering a worry-free way
to manage the process.
• Remote management: Managing rentals can be
demanding when you need to oversee guest access and
Salto is a leading global access solutions provider, developing
facility access, identity management, and electronic locking
technology providing seamless, reliable, and secure
experiences. For more information about Salto’s XS4 Com
iGO, please visit saltosystems.ca.
Gardening Committees:
Risk & Reward
Condominium corporations are often seeking innovative ways to enhance the aesthetic appeal
of their properties and foster community engagement among residents.
BY ASHLEY WINBERG
One effective approach is the implementation
of volunteer garden committees;
however, it is imperative that corporations
balance the benefits with effective risk
management strategies to ensure a safe
environment for all volunteers and to limit
the corporation’s exposure to potential
liability.
1
. Garden Committee Policy
To ensure that a volunteer garden
committee operates effectively and within
their authority, it is imperative that a corporation
first create a garden committee
policy.
This policy should outline the scope of
the committee’s responsibilities, including
specific tasks they are authorized to
perform and areas they are allowed to
work on. It should also detail the process
for selecting committee members and
the duration of their service. The policy
14 CondoBusiness | Spring 2025
LEGAL
should also stipulate that every committee
member must provide the corporation
with an executed copy of the related
waiver and acknowledgement, which should
be included as a schedule to the policy, prior to
engaging in any committee-related activities.
2
. Waiver
Corporations owe a duty of care
under the Occupiers’ Liability Act, 1990,
R.S.O. 1990 c. O.2 to take reasonable
steps to protect people from foreseeable
harm while on the corporation’s common
elements. Corporations, however, can
restrict, modify and exclude this duty of
care vis-a-vie waivers of liability.
To mitigate potential liability, corporations
should require volunteers to sign a
waiver and acknowledgement that clearly
outlines the risks involved in the committee-related
activities to be undertaken and
state that volunteers assume responsibility
for any and all injuries or damage that may
occur in relation to the committee-related
activities that they take part in.
3
. Committee Chair
By appointing a member of the
board to act as the chair of the committee,
the corporation will be better
equipped to oversee committee activities,
ensure that it is complying with
the related policy, and promote effective
communication between the board and
the committee.
4
. Insurance
Acts and omissions of volunteers
may not be covered by insurance policies
that a corporation maintains. To get
around this issue, a corporation could
appoint individual committee members
as officers of the corporation vis-vis a
board resolution, in which case their acts
and omissions would thereafter likely be
covered by the corporation’s directors’ and
officers’ liability insurance.
To ensure that a corporation’s insurer
does not deny any potential claims under
the corporation’s general liability and property
insurance, it would be wise for a corporation
to notify its insurer of the gardening
tasks that the committee has been granted
the authority to perform, as well as the
policies implemented by the corporation
to manage the activities of the committee
and action taken to limit the corporation’s
exposure to potential liability.
By implementing the risk management
strategies discussed above, corporations
will be able to limit their risk exposure while
at the same time promoting community
engagement and improving the aesthetic
appeal of their property.
Ashley Winberg is one of the leading condominium lawyers in Ontario
and is the head of corporate practice at Pulver on Condos, which is a
boutique condominium law firm that provides specialized legal services to
condominium corporations and unit owners throughout Ontario. Ashley can
be reached at ashley@pulveroncondos.com.
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Spring 2025 | CondoBusiness
15
FINANCIAL MANAGEMENT
Condo Industry Braces
for Increased Costs
Tariffs bring another layer of volatility for boards
BY REBECCA MELNYK Higher inflation has impacted operational expenses, insurance, reserve fund planning and capital
projects, but the ongoing threat of tariffs is beginning to incite additional concerns within condo
corporations.
16 CondoBusiness | Spring 2025
I
“It’s triggered a new wave of tensions
set to disrupt supply chains again and
fuel inflation, particularly in construction
and materials—right where it hits
your reserve fund planning,” said Will
MacKay, an investment advisor and portfolio
manager with CIBC Wood Gund.
With more volatility, condo boards
will need to balance rising costs against
long-term capital needs to ensure financial
stability for owners, he advised. Many
reserve fund studies already underestimate
the true cost of major repairs and
replacements due to material shortages,
labour constraints and construction
inflation. This concern was echoed
across a panel of speakers during an event
hosted by CCI Huronia on March 21.
“We may see some price escalations in
tendering; a recession could delay some
projects. Contributions may need to
increase sooner than planned, ” MacKay
added. “When inflation is above expectations,
your reserve fund planner is
going to put some increases in there to
get you back to that cost program you
should be on. This may mean you need
to accelerate your reserve fund study
update if you have a large project.”
Since the pandemic, many condo
corporations have already seen higher
prices for capital projects. Omar Khan,
market development manager at Normac,
FINANCIAL MANAGEMENT
particularly noted how inflation has
impacted insurance premiums and
reserve fund contributions.
Condos corporations should be
insured to full replacement cost.
However, the growth of these costs has
exceeded inflation.
He advises that condo declarations
have a clause in their insurance sections
about obtaining appraisals every year to
three years to guarantee they are properly
insured.
Capital project planning must also
account for inflationary pressures as
labour and material cost hikes continue.
“The challenge for condo corporations
is how to responsibly save for repair
and replacement of common elements
and systems, while setting up adequate
reserve fund contributions,” he said.
“Expenses coming out of these funds
may incur over a year and sometimes
decades, which means planning ahead
to ensure the right amount is contributed
annually is imperative.”
The availability of construction
labour is expected to decline for another
decade, creating a supply and demand
issue. BuildForce Canada estimates
nearly 300,000 skilled trade workers
will need to enter the industry by 2032
to meet demand amid a looming wave of
“It’s not a time to panic, but it is a time
for discipline.”
retirement. In Ontario, the average trade
worker is now more than 50 years old.
Demand for skilled labour will drive
up wages and, ultimately, the cost of projects.
Meanwhile, construction material
expenses are another impact.
“We routinely see month-to-month fluctuations
on a variety of prices; however, what
is most impactful when communicating to
your boards about the role material prices
play in construction cost increases is the
long-term trends,” noted Khan.
According to Statistics Canada,
between February 2020 and December
2024, there have been price increases of
between 25 and 45 per cent for materials
that condos use to a significant degree.
For instance, concrete, glass and other
non-metallic mineral products increased
by 37.7 per cent.
The total cost of projects, such as
window replacements, can drastically
increase when accounting for both high
levels of labour and materials. Condos
also use materials that contain petroleum,
such as asphalt shingles on roofing,
which adds more to the end cost.
Cement makers are already expecting
large increases over time. Tariffs may add
further pressure. “Every material is going
to be slightly different. We haven’t seen a
lot of price increases coming through yet,”
he said. “Right now, we’re seeing a slight
decrease in order of materials from the
U.S., but nothing at scale yet.”
To anticipate changes, condos can
obtain annual material-related costs
guides and forecasts from vendors and
share with board members.
“Ask your vendors and providers what
they’re doing to be proactively ready for it
and what impacts could be on a variety
of areas,” he advised. “We may be back
in the area of heightened inflation, which
has been on a reprieve over the last few
years.”
Spring 2025 | CondoBusiness
17
FINANCIAL MANAGEMENT
FINANCING OPTIONS
Some condos are either deferring work, imposing
special assessments or undertaking commercial
loans.
“More and more in today’s market we are
seeing shortfalls in amounts that condominium
corporations have already saved toward their
capital repair projects and an escalation in the
rate at which they have to save for future projects,”
warned Lyndsey McNally, director at
Condominium Lending Group and president
of the Toronto & Area Chapter of the Canadian
Condominium Institute.
If condos choose to defer a current project,
she suggests doing so very carefully. “Sometimes,
in order to push projects further into the future,
you might have to make interim or emergency
repairs that come at a cost. How does that impact
your overall savings plan if you’re introducing new
costs into your reserve fund study that weren’t
already there?”
Condos should also review how the cost of that
project will inflate over time and consider potential
effects on unit values. “The board really needs
to be mindful that they’re not making decisions
that limit the owner’s ability to get the best value
in resale and to protect and preserve the investment
they’ve put towards their home.”
Phasing projects over several years is another
strategy, one that comes with surprising costs,
while special assessments can also manage financial
shortfalls. “Boards of directors have authority
already built into by-laws to levy assessment for
extraordinary expenditures,” she said. “They are
18 CondoBusiness | Spring 2025
able to collect it just like a condo fee with the same
protocols.”
However, boards are struggling to unexpectedly
impose this onto their communities due to
higher dollar values attached to special assessments
in today’s economy. McNally finds this isn’t
the fairest approach when considering reserve
fund legislation in Ontario.
“The whole purpose of the way we plan reserve
funding is that every condo owner in the corporation
pays their fair share of capital repair costs
over time,” she noted. “A special assessment
creates an imbalance where the current owner
becomes responsible for all these costs because of
past underfunding.”
Commercial loans could be a more affordable
option. “A loan can be taken out on behalf of the
condominium corporation and not individual
unit owners,” McNally advised. Doing so doesn’t
impact owners’ personal credit, the equity in
their homes, or their ability to borrow for other
personal reasons.
“The owners today in a condo corporation can
choose to allocate the costs of the project over
its useful lifespan,” she added. “This allows the
owner, now, to share some of the costs with the
future owners who also benefit from the work
done by the condo corporation.”
There are two loan structures to consider, the
first being a loan on behalf of all owners. “With
this structure we’re able to take advantage of some
of the cash flow in the reserve fund and slow down
the rate that condo fees need to increase, which
minimizes the impact of the loan repayment
through the condo fees, thereby reducing the
burden on the individual unit owner.”
In such a case, it’s important to consider
whether the condo fees will stay reasonably
competitive when compared to fees of similar
available real estate on the market.
Secondly, with a hybrid or opt-in-opt-out
loan, the condo levies a special assessment, yet
each owner can choose to pay the sum upfront or
participate in long-term loan repayments through
the condo corporation and future condo fees.
This approach drops a significant administration
burden onto condo corporations and creates
risk in the long-term management of prepayment.
As McNally explained, if the participating
owner wanted to sell the unit while the term is
locked in, they may want to pay out their obligation
rather than pass the loan payments onto the
future owners. The condo corporation will then
hold that as a liability to be paid out in the future.
The funds, however, must be managed correctly
to make sure they are still available to cover the
loan when it matures.
As well, there is no way to minimize the
impact of the loan repayment on the condo fees.
Participating owners would see immediate
increases in their fees.
BORROWING BY-LAWS
In order to borrow money, a condo corporation
has to pass a borrowing by-law, which requires
the consent of a majority of all units in the condo.
In this case, the board of directors won’t feel as
much burden from financial decision-making.
FINANCIAL MANAGEMENT
“The board doesn’t have to impose what they
believe to be the right strategy for their community,”
said McNally, adding that due diligence is
crucial when facing shortfalls for capital projects.
Boards should understand and consider all
options and be prepared with the accompanying
rationale.
STAYING ON TOP OF
OPERATING EXPENSES
Maryann Barrie, property manager with York
Simcoe Management Services, has been helping
boards navigate higher operating costs, particularly
with utility rate increases, insurance premiums
and labour costs for skilled trades.
“Over the past years, we’ve all seen increases
in operating expenses with some that have had
significant impact on annual budgets,” she said.
“As a property manager, I specifically work
towards ensuring the best value for the operating
cost through negotiation and bulk servicing
tactics, which is my main goal. I also work
towards proactive scheduling to support costsavings
measures, which help manage and optimize
expenses for my portfolio.”
She advises that condos actively negotiate
contracts with vendors to secure multiple-year
terms and lock in rates that protect against price
increases, as well as consolidate contracts for
landscaping, security and maintenance to reduce
overhead costs.
“One of the contracts I’ve implemented recently
is to include salt and sand winter maintenance as
opposed to a per-use application, she said. “By
doing this, over the last few years, it’s significantly
decreased the operating budget and gives a set
budget for my clients as well.”
A preventative maintenance program can
include maintenance schedules to avoid unnecessary
and unexpected emergency repairs, regular
inspections, which include reporting within
vendor contracts, crack repair in asphalt to
prolong the life of common elements, and reminders
and educational tips in newsletters, which also
extends to seasonal matters like air conditioning
units and hot water tanks.
To reduce the cost of energy-efficiency
upgrades and audits that identify opportunities
in lighting, heating and cooling systems, condos
can stay on top of incentives and programs by
building healthy vendor relationships. To reduce
facility consumption, owner education is key for
items like smart thermostats or irrigation timer
systems.
Condos are advised to update insurance
appraisals to avoid surprise increases in annual
insurance policy renewals and to add volunteer
and legal expense insurance coverages. Condos
can create volunteer committees, jumpstart
community events like “garbage bin days” for
waste management savings and introduce condo
management software to streamline processes
and reduce administration costs.
THE ROAD AHEAD
When integrating the impact of tariffs into operating
costs, there are many components creating
uncertainty, such as what will be affected
and how long tariffs will endure. According to
CCI B.C., tariffs are expected to have a minimal
impact in the next year, with general costs ramping
up for corporations later on in 2025 and at the
beginning of 2026.
“It’s not a time to panic, but it is a time for
discipline, MacKay cautioned. “The economic
road ahead may include rate cuts, recession
risk, international volatility, but with a
thoughtful approach to investing and reserve
fund planning, your condominium corporation
can remain financially healthy and well
positioned.”
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Spring 2025 | CondoBusiness
19
SPONSORED CONTENT
REGAINING CONTROL:
CCI TORONTO AND AREA CHAPTER
EDUCATIONAL SESSIONS
FOR BOARDS AND OWNERS
Board members feeling the pressure of explaining
increasing common element fees may feel an extra
pinch this year. Looming tariffs affecting labour and
material costs along with unpredictable inflation rates are
already a source of tension for communities.
One of the most difficult aspects of being a condominium
board member is explaining why a special assessment or
significant budget increase is necessary. Transparency
around financial planning requires a thorough understanding
of the complex decisions the board is making, and the
confidence to then be able to communicate those details to
owners — either at the next Annual General Meeting (AGM)
or on the common elements — is an integral role of a Board
member. Directors who can articulate the specific factors
driving costs reflect positively on the board, build trust, and
show proactive leadership.
BUILDING STRENGTH
It’s impossible to predict external events that could impact
your building, but internal preparation through constructive
education is key. Many condominium owners, especially
first-time buyers, can experience unexpected surprises
about the costs and responsibilities of condominium living.
That’s why it’s essential for both board members and owners
to educate themselves. Learning about condos doesn’t
mean you’re a geek, it means you are invested.
By joining organizations like the Canadian Condominium
Institute (CCI) Toronto, all unit owners benefit from
exclusive membership discounts and access to educational
sessions (both virtual and in-person) on condominium
operation and management. This is a valuable resource
which many owners are not aware of.
CCI Toronto’s educational sessions help boards
and owners understand the unique challenges facing
condominiums in the current fluctuating climate.
SMARTER FOR BOTH
INSIDE AND OUT
Board members walk
the tight line of not
wanting to increase
fees but needing more
money to fund the same
projects which are
already budgeted for. As
of the time of writing,
there is a very real
uncertainty about how
much everything’s going
to cost. Condominiums
operate on a zero-based
budget, theoretically
SPONSORED CONTENT
only collecting the funds needed
to support the condominium
throughout any fiscal year. When
there are financial restraints
outside of a board’s control which
cannot be planned for, how do you
anticipate these challenges?
Boards are trying to balance
their fiduciary duties while
keeping the fees affordable for
owners, yet Reserve fund Studies
are calling for more funding
than when the last study was
completed three years ago. Not
only that, but last winter took
a significant toll on buildings
in terms of water damage. The
harshness of the season resulted
in repairs above and beyond what
the corporation was likely predicting and hence planned for
in the year’s budget.
The Toronto and Area Chapter of CCI was created to help
boards and owners make conscious, insight-driven decisions
through education and discussion sessions, built to increase
awareness regarding the condominium industry and condo
living. For over 35 years, CCI Toronto has worked for the
betterment of condominium owners and those serving on the
boards of the many varied condos throughout the GTA.
MEMBERSHIP RENEWALS
CCI Toronto’s annual membership renewals run from July 1 to
July 30. This year, they are offering a 10% discount per year
on a 3-year membership. The chapter’s sessions for 2025
include how to make the most of reserve fund studies, the
inflation impact, and long-term financial planning through
loans and investments.
The Toronto and Area Chapter of CCI hosts a range of in
person and virtual events to accommodate all members.
Scheduled so far this year are:
• April 24 - Managing Major Changes - Pickleball event:
merging practical knowledge with a fun activity (In Person)
• May 21 - DC 108 - Repair, Maintenance and Change
Fundamentals (virtual) and in person on June 25:
Looking at the differences between the Act’s definition
of “maintain,” “repair” and “repair after damage” and
owner versus corporation responsibility.
• September 25 - Coffee with the Experts (accounting)
(Virtual)
• October TBD - Condo Horror Stories with Annual
General Meeting (In Person)
• November 21/22 – Condo Conference (In Person)
• December 5 – Holiday Event (In Person)
Board members and owners are encouraged to attend
these educational events, developed to help owners
understand the broader economic factors affecting
condominium costs.
CCI educational resources transform financial
communication from a potential source of tension to an
opportunity for collaborative understanding. For more
information, visit www.ccitoronto.org.
FINANCIAL MANAGEMENT
Condo Builds Face
Tough Loan Conditions
Development land also inspiring lender hesitancy
BY BARBARA CARSS Loan conditions are expected to be onerous for residential condominium developments again in
2025, following a year when many lenders pulled back on construction financing. Newly released
results from CBRE Canada’s annual survey of Canadian lenders finds them generally readying
to bid actively on commercial real estate deals in the coming months, but with somewhat less
enthusiasm for development land and condo construction.
22 CondoBusiness | Spring 2025
FINANCIAL MANAGEMENT
The survey draws insight from questions
posed to 37 organizations —
including domestic and foreign banks,
credit unions, insurance companies,
pension funds and private debt capital
— that collectively have more than
$200 billion in commercial real estate
loans under management. Three
quarters of respondents plan to originate
more loans this year; a majority
intends to increase allocations to
purpose-built rental housing (both
existing and new construction), singlefamily
housing and data centres; and
some quotient, ranging from 10 to 48
per cent, has a larger budget than last
year for eight other asset classes.
“Lenders are feeling increasingly
good about every asset class with
the exception of the condo and land
market,” Jessica Harland, a senior
vice president with CBRE Capital,
reiterated as she presented some of
the survey findings earlier this week
in conjunction with the RealCapital
conference in Toronto. “What is really
notable, is that many lenders express
significant appetite for rental construction,
but very few of them noted intentions
to increase the exposure to the
land loans needed for the underlying
rental construction to happen.”
“Lenders are feeling increasingly
good about every asset class with the
exception of the condo and land market.”
Nearly 60 per cent of survey respondents
now categorize development
land as an asset class with cause for
concern, up from 35 per cent heading
into 2024. More than 40 per cent also
deem high-rise condo to be an asset of
concern, up from about 10 per cent in
the previous survey.
For 2025, 32 per cent of surveyed
lenders intend to increase their loan
budgets for high-rise condo, while 11
per cent say they’ll reduce condo loan
volume. No lenders plan to increase
their budgets for development land,
but 26 per cent expect to shrink them.
Meanwhile, deals for purpose-built
Spring 2025 | CondoBusiness
23
FINANCIAL MANAGEMENT
rental projects are more eagerly sought, with
86 per cent of lenders looking to extend more
financing for CMHC-insured construction
loans and 74 per cent preparing to offer more
funds for conventional construction loans.
The upward adjustment is partly reflective
of last year’s experience when more than half of
surveyed lenders exceeded their original 2024
targets for CMHC-insured deals. In contrast,
59 per cent of lenders fell below their targets for
condo construction loans in 2024.
“This is particularly troubling given that
high-rise condos are historically, in recent
years, accounting for much of our housing
supply,” observed Joshua Sonshine, senior vice
president with CBRE Toronto.
When surveyed in the fall of 2023, 72 per
cent of lenders gave notice that they’d be requiring
more upfront equity on condo construction
loans in 2024. For 2025, 52 per cent indicate
they’ll ratchet that requirement up further. As
well, 36 per cent of lenders say they’ll be looking
for higher deposits and shorter payment
schedules to secure the loan, and 68 per cent
will want to see the pre-sale of 60 to 79 per
cent of units. That latter condition is seen as
a growing challenge for financing, given the
year-over-year drop in sales levels in the new
condo market.
Meanwhile, falling land values have lenders wary,
with more than three quarters of survey respondents
suggesting that development land poses an elevated
or significantly elevated credit risk. To illustrate,
Harland noted that land purchased at $200 per
buildable square foot in 2021, carrying $100 per
buildable square foot of debt, might now be worth
about half of its original value.
“That puts the original land loan at risk
so the lending community’s hesitation is not
24 CondoBusiness | Spring 2025
FINANCIAL MANAGEMENT
unwarranted. The risk that a lender may be
caught holding the bag is there,” she said.
“Land financing trends across Canada have
been significantly influenced by higher interest
rates, economic uncertainties and evolving
government policies. Lenders are hesitant
to mortgage development land due to factors
like uncertainty of the underlying value, risk
of non-completion of the project, zoning and
permitting issues, cashflow or lack thereof,
longer timelines and complexity of development
plans.”
VACILLATING DEVELOPMENT
COST FACTORS
Developers point to some factors that should
help improve the economics of some kinds
or new development and/or help cushion
the blow of tariffs the Canadian government
may be forced to impose on various building
products imported from the United States in
response to that country’s recent aggressiveness
around tariffs.
However, participants in an associated
industry panel discussion remain largely
focused on purpose-built rental projects in the
current market. Indeed, the slowdown in condo
production is seen as a major differentiator
from 2018-19 when the U.S. government triggered
a slate of retaliatory tariffs after it
imposed a 25 per cent tariff on steel imports
and a 10 per cent tariff on aluminum imports.
“The construction environment in Canada
was really different then. Condos were booming.
Everything was going hard. You couldn’t
find people to build,” recalled Ugo Bizzarri,
managing partner and chief executive officer
of Hazelview Investments. “Today is a little bit
different. The condo market is dead. Trades are
coming looking for work.”
Andrew Joyner, managing director, multifamily,
with Tricon Residential also cited
declining costs for trades, particularly for
forming, which he characterized as the “single
biggest line item of construction costs” along
with ebbing interest rates on construction
financing and expectations that land values
will drop further. “When you put that soup
together, we’re seeing the denominator of yield
on cost calculations shift down,” he said.
“We’ve actually started getting in the
ground in some development probably a little
earlier than we normally would just to take
Barbara Carss is editor-in-chief of Canadian Property Management.
advantage of the cost environment,” concurred
Rob Kumer, chief executive officer of KingSett
Capital. “That’s for sure a trend across the
board and that goes to offset some of the
threats of the tariffs.”
That tariff threat continues to be fluid due
to less-than-consistent messaging from the
U.S. about the start-date and comprehensiveness
of its purported measures. Reflecting on
the Canadian government’s initial list of CAD
$30 billion worth of countermeasures, should
they be necessary, Joyner hypothesized that
multifamily developers would see most of the
flow-through impact in new surcharges on
appliances, equating to about a 0.25 per cent
increase in total development costs.
In February, Joyner forecasted a 1 per cent
increase in total development costs if Canada
moved to a retaliatory tariff framework on steel
and aluminum, which is now the case. “If we
move to a retaliatory framework on all inputs
from the U.S., we think that’s closer to 4 per
cent of total development cost,” he added. “So,
in an environment where getting new housing
starts off the ground is hard, it’s not helpful.”
INSPIRING BY
DESIGN AND
INNOVATION
• Refurbishment and/or Design of:
• Corridors
• Lobbies
• Recreation centre facilities and change rooms
• Guest suites
• Party rooms
• All common area amenities
• Analyzing reserve fund study contingencies
• Project Budgeting
• Preparation of working drawings and specifications
• Preparation of tender documents
• Project/Construction Management
Learn more at jcoandassociates.com.
Spring 2025 | CondoBusiness
25
FEATURE STORY
26 CondoBusiness | Spring 2025
FEATURE STORY
Living the
‘suite life’ at
The Well
Balconies with built-in solar panels, smart lighting that mimics
sunlight and air filters that remove indoor pollutants on demand
are a few of the technologies incorporated into a self-powered
condo unit dubbed the Current Suite. Located in one of Tridel’s
new downtown Toronto towers at The Well, the 1,080-squarefoot
residence is billed as the developer’s most eco-friendly
model yet.
GGraeme Armster, Tridel’s director of
innovation and sustainability, says it
focuses on health and wellbeing, and
reduces energy use and carbon emissions
through innovative technologies. The
design also builds upon lessons learned
from three previous innovation suites,
one of which is located in the developer’s
first smart condominium, Ten York;
another in Aqualina at Bayside, the first
high-rise condo in Toronto to earn LEED
Platinum certification.
“The world is trying to transition to
lower carbon energy sources, which right
now means electrifying as much as possible,”
he says. “The concern is that, as we
add more to the grid, we have to manage
it more effectively and that’s where the
energy efficiency comes in.”
A solar-powered battery can supply
half of the suite’s daily electricity
consumption. Solar panels take up a
seamless spot on the balcony railings
and power a battery storage system,
which feeds all the indoor HVAC
equipment and LED lighting with
DC power. The battery can provide
up to 10 hours of electricity during
power outages and charge overnight
during off-peak hours.
“We have the ability to consume
free energy from the solar or cheap
energy at two cents per kilowatthour,
if you’re on an ultra low off-peak
program,” said Armster. “The savings
are quite drastic.”
A power-over-ethernet system, which
has traditionally been used for distributing
the internet, sends data and electricity
to devices around the home,
bringing various control capabilities
like customizable LED fixtures that
match ambient lighting to human
circadian rhythms.
The suite
synchronizes the
natural and built
environments.
Photo courtesy of
Tridel.
Spring 2025 | CondoBusiness
27
FEATURE STORY
Light and temperature are primary
synchronizers of the body’s circadian
rhythm, which regulates the sleepwake
cycle and is tied to a person’s
24-hour body clock.
“In the morning, the sun rises
and delivers warmer orange-yellow
hues, which wake us in a calm fashion,”
explains Armster. “By noon,
you start to get those colder white
lights that are bright. The orange
hues keep us relaxed; the blue cold
light keeps us focused and awake.
We have the ability to control that in
the suite.”
Once occupants program their
longitude and latitude, the indoor
lighting will naturally match all the
colours of the sun according to its
location and allow for remote control.
“If you hit good morning, the
blinds will open and a light fixture
will turn on in that orange fashion
to really give you the feel of the sun
rising.” says Armster.
This is particularly beneficial
during dark winter days. Another
feature breaks occupants out of their
circadian rhythms. For instance,
while focusing on work after the
sun sets, the lighting can adjust its
colour and emit more white light.
To deliver heating and cooling to the
suite, a multi-flow fan coil unit works
more efficiently using a six-way valve.
Typically, the fan blows air through
two coils when only one is being used to
heat or cool. In this case, one of the coils
is omitted and the valve connects to a
smart thermostat.
“That thermostat will tell the valve to
send hot water or cold water to the coil.
Now, we’re using a single coil to deliver
either heating or cooling,” explains
Armster. “Less material means less
28 CondoBusiness | Spring 2025
FEATURE STORY
Clockwise from bottom left: In the kitchen, a ventless range hood and
charcoal filter eliminate the need for exterior venting; every element has
been carefully chosen for comfort, convenience and energy savings;
modern design meets functionality in the bathroom; The Classic Series II
towers above downtown Toronto. Photos by Tridel.
“Less material means less embodied
carbon.”
embodied carbon, it’s more energy efficient
and saves money.”
In place of a gas-powered boiler,
a smart electric hot water heater in
the suite allows for remote monitoring
and control, while a heat pump
dryer prevents exterior venting and
improves air tightness. To further
reduce energy waste, during the
contraction phase, a blower door test
assessed where air leakage was occurring.
A spray gun then shot out fine particulate
matter to plug up those crevices and
holes, improving the air tightness of the
suite by 50 per cent, while boosting air
quality and preventing sound and odour
infiltration.
An energy recovery ventilator
(ERV) exchanges air to ventilate
the suite. In this case, the ERV is
Spring 2025 | CondoBusiness
29
FEATURE STORY
A DC microgrid powers the suite,
using fewer materials to maximize
living space.
connected to a sensor that measures
CO2 levels. “If the CO2 gets too high
the ERV kicks on,” explains Armster.
““It’s right-sizing the solution for
the problem. We’re getting perfect
ventilation in the unit and perfect
air quality and oxygen levels without
comprising energy.”
On top of that, a separate sensor,
tied directly to a charcoal hepa filter,
measures volatile organic compound
levels and particulate levels. The system
runs high or low depending on the indoor
air quality.
Yet another feature is a wastewater
heat recovery system that captures
and repurposes thermal energy from
sanitary drainage. Coils around the
drain absorb heat from flowing hot
water and pre-heat the incoming cold
water before it reaches the hot water
tank, minimizing energy waste.
CUTTING CARBON
Due to carbon intensive features like
solar panels and batteries the suite had
slightly higher emissions from the start.
Yet other components, such as the electric
hot water tank, reduce carbon. “Just
through your operational savings, when
you hit the 105-day mark of living in this
unit, you’ll start to have a lower carbon
footprint than your neighbour or other
average condo units in the city,” says
Armster.
The plan is to sell the condo unit
and retrieve feedback and real testing
data to enhance other projects.
“We’re so happy with some of these
features that we’re going to roll them
into future developments,” he adds.
“We’ve already learned a lot.”
30 CondoBusiness | Spring 2025
FirstService Residential Ontario’s
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SPONSORED CONTENT
LOAN AS AN OPTION TO SPECIAL ASSESSMENT:
DEALING WITH FINANCIAL
ANXIETIES IN UNCERTAIN TIMES
Written By Pierre Sauvé and Shane Haskell
Financial stress is a hot topic in Canada. Between political/economic
uncertainties, the potential impact on construction materials with
the imposition of tariffs, and supply chain monopolies, our current
environment can be tricky to navigate both logistically and emotionally.
Canadian businesses and their consumers are facing difficult
hardships, as weʼre reminded of this in the media. Specifically for
condos, regional news sources spotlight the increasing amount of
compounded stress that corporations and their condo unit owners
must cope with due to increasing fees and the possibility of special
assessments for necessary repairs and replacements to common
property elements. In a recent article published by the CBC, one condo
owner from London, Ontario saw, in less than a yearʼs time, his condo
fees climb 36%, along with a $5,000 special assessment. That is not
an easy situation for most, and, unfortunately, this owner is not alone.
Research indicates that 48% of Canadians have reported losing sleep
due to financial stress.
As well, a growing number of new reserve fund studies have
determined that corporations donʼt have sufficient funds to cover
necessary updates/replacements. Causes for this include significant
increases in construction costs, increased labour wages, and earlier
than forecasted major common element component replacement
requirements. Balancing fiduciary duties, keeping common element
fees competitive in the marketplace for real estate investment value
and resale purposes, and maintaining owner harmony are ongoing
challenges many condo boards face.
One important fact owners need to remember is that the board
members are typically owners of the corporation and are also
confronted with necessary funding increases. The board has an
obligation to do their due diligence and they should rely on professional
advice (i.e. auditors, engineers, lawyers, condominium managers) in
any forecasting or project deferral recommendations. Full transparency
and having an open dialogue with the owners will provide reassurances
that the board of directors has completed a full review and assessment
of the situation before any decisions are reached.
The reality is more boards have to deal with a very challenging
financial environment in properly managing their condominium and
community. They are looking for alternative solutions to the dilemma. A
corporate loan should be considered as a potential strategic option to
special assessment.
While it isnʼt an easy topic for a condo board to evaluate and navigate,
knowing how to present a loan option and manage community responses
can help ease anxieties for both the board and community members.
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over time through increases to their monthly condo fees. This offering can reduce stress in
the following ways:
• The loan leverages the borrowing capacity of the corporation to obtain a favourable rate and
provide an affordable solution to all owners.
• The loan is with the corporation, so no lien or registration is placed on any individual unit.
• The loan option is an affordable way to pay for projects now to avoid costs associated with
deferral or phased major projects.
• The cost of the replacement/improvement is paid for over time and is shared by current
and new owners.
• The loan can be included in the reserve fund study to potentially ease the necessary
increase in monthly condo fees.
WHY & WHEN A CONDO CORP LOAN
SHOULD BE CONSIDERED
Without available savings to cover the
special assessment, many owners will have
to brave the financial burden of borrowing
personally. On an emotional level, the
process of obtaining new personal debt
can be jarring, time consuming and anxietyinducing.
No condo board wants to heighten
the financial stress of their community
members, but sometimes there is no choice
if they are to satisfy their responsibility
to maintain the common elements. It is
important to remember there is more than
one path they can take.
As an alternative to forcing owners to pay
a lump sum special assessment and securing
the means to pay for it, certain specialty
lenders in Canada will provide a loan to the
corporation as an option. This allows the
owners to pay for the cost of the project(s)
LOAN IS LOOKING LIKE THE RIGHT MOVE: NOW WHAT?
Once a loan option may be the right solution for the community, these important steps should be
taken to minimize the stress for the board and the owners.
1. Education: Early in the process of considering a loan as an option to special assessment,
project deferral or project phasing, boards should fully understand the lending process in
preparation for communication to the owners. Preparation should include:
• Arranging presentations from at least 2 lenders experienced in condo lending and
the corporationʼs reserve fund study engineer. Be sure to ask questions about term,
amortization, rate, process, borrowing by-laws, etc.
• Request your preferred lender to provide a term sheet and other educational resources.
2. Communication: The board should communicate to the owners early and frequently in
the process to lessen the uncertainty. The community should be provided with the following:
• Reasoning for the boardʼs decision to look at the loan option,
• Information on the loan option and the benefits to the owners,
• Confirmation that the board has assessed different lenders in selecting a partner to work with
• Estimated financial impact for each owner,
• Town Hall meeting(s) for the lender to present and address all questions from the unit
owners, and
• Consistent updates on the loan review process.
The owners should be provided with as much information as possible to fully understand the
loan option and know the board has done their due diligence in evaluating multiple loan offers.
This shows that the board has weighed their options to find the best possible solution to this
challenging financial situation.
This will also effectively prepare owners, board members, and property managers for the
important borrowing by-law voting process, which authorizes the board to borrow on behalf of
the corporation. When communication with the owners has been thorough, clear and frequent,
owners will be more comfortable with the process and more confident in their voting decision.
Having to deal with a reserve fund shortfall is very difficult for the board, property managers and
unit owners. The board has a duty to maintain the common elements and get necessary projects
done. A good understanding of the loan option by all parties, paired with strong communications
for the owners, will alleviate some of the stress when shortfalls in reserve funds arise.
By Pierre Sauvé, Director of Originations, Condo at CWB Maxium Financial, and Shane Haskell,
OLCM, RCM, LCCI, CEO & President at Lionheart Property Management.
For more information, contact pierre.sauve@cwbmaxium.com and shane@lionheartpm.ca.
CWB Maxium Financial provides financing options to condo or strata Boards faced with
reserve fund shortfalls. Industry-leading professionals in condo financing allow CWB Maxium
Financial to provide your corporation with prompt, reliable and creative solutions.
Visit www.cwbmaxium.com to learn more about how our financial experts can support you
and your business.
FINANCIAL MANAGEMENT
Status Certificates:
Proposed Price Hike &
Why a Thorough
Review Matters
BY THOMAS BEATTIE
One of the most important documents in a condo transaction is the status certificate—and its
price may be set for a sharp increase. The Association of Condominium Managers of Ontario
has formally asked the Minister of Public and Business Service Delivery and Procurement to
raise the fee to $500. Since the cap has remained at $100 since 2001, this 400% jump might
seem extreme at first glance, but when broken down as a 7% compounded annual increase, it
appears more reasonable—though still well above inflation. Do the condo boards and managers
that prepare them deserve such an increase?
34 CondoBusiness | Spring 2025
FINANCIAL MANAGEMENT
TThis package provides a snapshot of the
condominium corporation’s financial
health, the status of any legal matters,
and lifestyle restrictions. Preparation
requires multiple data sources to be
consulted, and errors can lead to liability,
so there is certainly justification for
a material increase in price. And it has
real value for buyers; a careful review
can identify potential issues, save a buyer
from unexpected expenses, or even
encourage them to walk away – so long
as it wasn’t an unconditional offer.
Here are the key sections of a status
certificate, what to watch for, and the
risks of not paying close attention.
WHAT IS A STATUS
CERTIFICATE?
A status certificate is a set of documents
provided by the condominium
corporation’s board or management
that offers detailed insight into the
operations and overall condition of the
corporation. It covers aspects such as
financial status, building insurance,
management practices, and legal issues,
giving a true picture of what is being
purchased—not just the physical unit,
but the entire community’s health. In
Ontario, the package typically includes
several important documents; however,
there are additional items a potential
buyer should request to gain a complete
understanding, and which should likely
become part of the package if a significant
increase in price goes forward:
Meeting Minutes: In many provinces,
sellers are required to provide 12
to 24 months of meeting minutes. These
minutes offer valuable insights into the
community’s ongoing issues, such as
security concerns, elevator maintenance,
or leak problems, which may not be fully
detailed in the standard package.
Reserve Fund Study: The status
certificate includes a financial summary,
but it is wise to request the full report.
Updated at least every three years by
an engineer, the complete reserve fund
study reveals the health and long-term
plan for major repairs and replacements.
KEY SECTIONS OF
THE STATUS CERTIFICATE
Unit Information & Common Expenses:
This section outlines the specifics of the
unit, including legal descriptions, additional
components like parking spaces or
storage lockers, and the common interest
share. It also details the current monthly
condo fees and any arrears owed by the
seller. It is important to verify what is
included in the purchase and to assess if
any outstanding balances or unusually
high fees could signal financial mismanagement.
Financial Information: Financial
health is central to understanding the
viability of the condominium corporation.
This section includes the budget,
financial statements, reserve fund
balance, and any details regarding condo
fees and special assessments. A wellfunded
reserve fund indicates that the
condo is prepared for future repairs and
maintenance. Conversely, rising fees or
a history of special assessments might
suggest upcoming major projects or
financial instability, potentially increasing
costs after purchase.
Legal Matters and Litigation:
Here, the status certificate reveals any
pending or ongoing litigation, as well as
unresolved insurance claims or liabilities.
Active legal disputes can be a red flag
for mismanagement, while unresolved
insurance issues may lead to significant
future costs. Reviewing this section is
essential to avoid inheriting legal challenges
that could affect both the investment
and the condominium corporation’s
stability.
Governance and Board Practices:
Good governance is key to a wellmanaged
condo community. Frequent
changes in management or board
disputes might indicate internal issues
that could affect policy consistency and
decision-making. It could also be an
indicator of deadlock over major projects.
Look for transparency in meeting
minutes and clear, proactive communication
from the board, as these are indicators
of a healthy governance structure.
Pending major repairs could
lead to additional special
assessments or increased
fees, while a history of
regular maintenance
suggests a proactive
approach to property care.
Spring 2025 | CondoBusiness
35
FINANCIAL MANAGEMENT
Bylaws, Rules, and Restrictions: The bylaws and
rules govern the day-to-day living in the condominium.
They cover everything from renovation
guidelines and pet policies to other restrictions that
might affect one’s lifestyle. It is important to ensure
that these rules align with the buyer’s own needs and
plans. For example, if anticipating renovating, renting
out the unit, or keeping pets, the buyer should
confirm that these activities are permitted under the
current bylaws. Overly restrictive or unusual rules
could limit enjoyment or future use of the property.
Project financing for condo
corporations made easier
Contact our financing expert for financial
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c. 519.588.6783
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Physical Condition and Maintenance Issues:
Details of upcoming capital projects are vital considerations,
as high expenditures in the near future
could reflect the condition of common areas and the
overall community.
Pending major repairs could lead to additional
special assessments or increased fees, while a history
of regular maintenance suggests a proactive approach
to property care. Understanding these details helps
gauge future costs and assess the investment.
OTHER RED FLAGS TO CONSIDER
Additional factors to watch for include recent changes
in the management company, which might be a sign
of underlying issues, and rapid increases in reserve
fund contributions. A switch in management can
trigger a new engineering firm, potentially resulting
in more critical assessments of the building’s condition
and higher fees.
Similarly, a sudden spike in reserve fund contributions
might indicate that the condominium is trying
to catch-up on neglected repairs, which could mean
higher costs for going forward. In this example, the
reserve portion of condo fees increase by more than
60% in three years:
*Year Percentage Increase in Recommended
Annual Contribution
1 20%
2 18%
3 14%
4+ 3.7%
Based on the current level of reserve contributions,
analysis indicates that more than 10% of Ontario
condo corporations could require a special assessment
over the next five years, amounting to roughly
$10,000 per unit. However, because Ontario
requires a plan for how much to contribute to the
reserve fund each year, the more likely scenario will
be rapid increases in reserve contributions for those
36 CondoBusiness | Spring 2025
FINANCIAL MANAGEMENT
communities with a much smaller percentage of
special assessments.
BEST PRACTICES FOR REVIEWING A
STATUS CERTIFICATE
Engaging a real estate lawyer who specializes in
status certificate reviews is highly recommended.
Their expertise can help interpret the details and
spot any potential red flags. Additionally, there are
condo document review tools available that simplify
the process, making it easier to understand the key
elements. Regardless of the chosen method, potential
owners should take time to read the document
thoroughly, ask questions about any unclear points,
and compare the findings with their personal needs
and long-term goals.
A CRITICAL TOOL
The status certificate is more than a doorstop—
it is a critical tool that provides deep insights
into the financial, legal, and operational
aspects of a condominium. Carefully reviewing
each section helps make well-informed decisions
and protects from unforeseen liabilities.
Investing in professional advice and taking
the time to understand this document not only
safeguards the financial investment but also
ensures that a new home aligns with lifestyle
and future plans.
Do boards and managers deserve to be compensated
for preparing this document and assuming
liability? Absolutely. The real question is how
much—and whether attaching meeting minutes
and the full reserve fund study should become the
standard rather than the exception.
Thomas Beattie is CEO of OctoAI Technologies, a condo intelligence company that provides
reports and data to buyers, owners, property managers, Realtors and businesses that serve
condo communities. The company has delivered over 25,000 Eli Reports since 2020, helping
thousands of people understand what matters about their property, and recently launched
the Annual Benchmark Report to help owners save money. Thomas is a CFA Charterholder,
an entrepreneur and former investment banker. Contact him at thomas@elireport.com
1-866-570-2757
Spring 2025 | CondoBusiness
37
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MAINTENANCE
Unpacking the
Performance Audit
What new condo board members need to know
When condo owners join the board of a newly registered condominium project, they’ll often
face a lot of new processes and terminology that they’re not familiar with. One of the most
significant is a performance audit.
BY RYAN HALEY
40 CondoBusiness | Spring 2025
MAINTENANCE
TThe performance audit is a key part
of the warranty on the common
elements of a project, which the
directors on the board will need to
manage. The audit occurs in the first
year after registration of the condo so
it’s important that the condo board
members learn as soon as possible
about its purpose, what’s involved,
and what role the board plays.
WHAT IS A PERFORMANCE
AUDIT?
A requirement under Section 44 of
the Condominium Act, the performance
audit is a comprehensive
inspection of a project’s common
elements to identify any construction
deficiencies that need to be
addressed, such as water penetration
or fire safety issues.
The first-year performance audit
must be conducted between six and
ten months from the date of registration
of the project, and the resulting
report is then submitted to Tarion,
the non-profit consumer protection
organization that administers the
Ontario new home warranty, before
the end of the 11th month following
registration.
The individual who conducts the
performance audit for the condominium
corporation is referred to as the
performance auditor who must hold
a certificate of authorization under
the Professional Engineers Act or
hold a certificate of practice under the
Architects Act. It is up to the condominium
corporation to hire and pay
for the performance auditor.
WHAT HAPPENS DURING AND
AFTER THE PERFORMANCE
AUDIT?
During the performance audit, all
major components of the building are
reviewed, including, but not limited
to, the foundation, parking garage,
elevators and mechanical, electrical
and fire protection systems.
On some condominiums, Tarion
requires the builder to provide thirdparty
reporting, referred to as the B19
Final Report. If this is required to be
completed, the performance auditor
will also review this documentation.
Additionally, they will conduct a
survey of unit owners to determine
if there are any concerns that unit
owners have that may relate to a deficiency
in the common elements.
Along with the performance audit
report, the performance auditor will
submit a performance audit tracking
summary (or PATS) to Tarion and
the builder. The PATS, which lists all
items identified in the performance
audit, is a tool used to track the progress
of repairs and allows communication
to take place between the
condo corporation and the builder;
they both are expected to update the
PATS every 90 days.
The builder will have an 18-month
repair period from the first anniversary
of the registration date of the
condo project to repair or resolve
all items listed on the PATS that are
covered by the warranty.
APPOINTING A DESIGNATE AND
USING MYHOME
Around the time the performance
Spring 2025 | CondoBusiness
41
MAINTENANCE
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audit is submitted, the condominium corporation
must select a “designate.” The designate
is the individual (e.g., a board member,
property manager or performance auditor)
who will act as a point of contact between
the corporation and Tarion. The designate
is responsible for overseeing the resolution
of warranty items, managing timelines, and
making the required regular updates to the
PATS.
The name of the designate must be
communicated using the appointment of
designate form. As soon as Tarion receives
the form, the designate can use MyHome and
CEPATS, digital tools that make managing
the common elements warranty a lot easier.
For example, MyHome allows the designate
to submit warranty forms, upload documents
to support a warranty claim, and
update the PATS. Email reminders are sent
important warranty dates.
ADDITIONAL TIPS FOR CONDO BOARDS
1
. Review the declaration and description
to have a clear understanding of unit and
common element boundaries. Include unit
questionnaires with the performance audit.
2
. Keep track of warranty timelines. Know
when a warranty claim can be submitted.
3
. It’s important to keep the lines of
communication open with your builder.
Work with the builder to resolve the claim
items. Update the performance audit tracking
summary every 90 days.
4
. Keep unit owners informed about
concerns and repairs related to the
condo’s common elements.
5
. Maintain the condo building. Keep in
mind that improper maintenance can
affect warranty coverage on the common
elements.
Ryan Haley has worked at Tarion since
2008 and is the director of common
elements. He works closely with vendors,
builders, municipalities, consultants, and
owners across Ontario to help ensure
condominiums are constructed as required
under warranty. Ryan graduated from
George Brown College with a Diploma in
Architectural Technology and has since
obtained a Certificate in Building Science
from the University of Toronto. He has
been a member of the Building Science
Association of Ontario (BSAO) and has
held the designation of Building Science
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Passive Purpose
Passive home principles for detached housing
are gaining recognition, but how do they apply to
multi-residentials buildings in Ontario?
BY PAUL KEALEY
As the construction industry in Canada moves toward more
sustainable practices, integrating net-zero and passive building
principles into condominiums represents a new era for environmentally-friendly
urban living
B
Building codes are evolving in
North America and, in some cases,
requiring passive home principles
in more new construction. Applying
these standards to condo units is
not just innovative but increasingly
necessary. Here’s how builders,
buyers, and owners can adapt
these principles in Ontario, particularly
focusing on multi-unit rentals,
affordability, and long-term value
preservation.
UNDERSTANDING PASSIVE
HOUSE STANDARDS
Passive house standards focus on
ultra-low energy buildings that
require little energy for space heating
or cooling: up to 90 per cent
less than typical code. A key aspect
of these buildings is their ability
to be airtight while still creating
a healthier interior environment
and also harnessing energy from
external sources to meet most
44 CondoBusiness | Spring 2025
SUSTAINABILITY
heating demands. For condos, this means
constructing or retrofitting units that
maximize thermal comfort with minimal
mechanical intervention.
UNDERSTANDING POINTS
SYSTEM AND CMHC FUNDING
The Canada Mortgage and Housing
Corporation (CMHC) offers a points system
under its funding programs, encouraging
the adoption of energy-efficient practices
in multi-unit residential buildings. Condos
can earn “50 points right out of the box,”
making them eligible for affordable housing
funds and other financial incentives.
This point system is part of a broader
initiative to make sustainable housing
more accessible and appealing.
FINANCIAL INCENTIVES FOR ADOPTING
PASSIVE HOME FEATURES
For condo developers and boards who
may consider retrofitting older units or
constructing new buildings with passive
home features, financial incentives in
Ontario are significant. Such features can
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make properties eligible for CMHC funding,
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LONG-TERM VALUE AND COST SAVINGS
Integrating passive home features into
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Conventional homes often face issues with
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SUSTAINABILITY
and controlled ventilation systems, which
continuously circulate fresh, filtered air
at a consistent temperature. This design
minimizes drafts and fluctuations in
temperature, which is particularly beneficial
for aging residents or those with health
concerns. Moreover, the thicker walls
required for passive standards contribute
to quieter, more peaceful living spaces, free
from external noise. Issues that often come
with living in multi-unit buildings — such
as noisy neighbours or stuffy air quality —
are negated.
RESILIENCE AND STRUCTURAL
INTEGRITY
Passive buildings are often constructed to
be three times stronger than standard code
requirements, providing enhanced resilience
against environmental stresses and
growing environmental disasters or events.
This robust construction means that
passive homes can sustain more wear and
tear over time, making them particularly
suitable for the densely populated condo
market, where longevity and durability are
key concerns.
Together + Better
https://pretiumengineering.com/
THE CHALLENGE OF RETROFITTING
While new builds can integrate passive
home standards from the design phase,
retrofitting existing condo units poses
challenges. However, with the right planning
and investment, older buildings can
be upgraded to reflect these standards,
enhancing their market value and extending
their lifespan. Key retrofitting strategies
include improving insulation, sealing
leaks, upgrading HVAC systems to heat
pump systems, and replacing windows and
doors that align with passive principles.
As Ontario and the rest of the world
moves towards a more sustainable future,
applying net-zero and passive home principles
to condo units is not just feasible but
increasingly necessary. Developers, homeowners,
and policymakers must collaborate
to navigate the challenges and embrace
opportunities.
Paul Kealey is the founder and president
of EkoBuilt, an Ottawa-based company
that specializes in passive house design.
Paul is a thought leader in the development
of building systems for affordable energy
efficient homes and is regularly called upon
to speak about energy-efficient and net-zero
buildings.
48 CondoBusiness | Spring 2025
OUR COMMITMENT
ersonalized upgrades.
riven by our core values of putting people first
nd doing
TO
what’s right, we
ACCESSIBILITY
continue to raise the
ar in accessible home design—ensuring that
veryone can find a home that fits their
New
needs and
& Notable
ove where they live.
& INCLUSIVITY
At The Daniels Corporation, we are deeply committed to creating
communities that are accessible, inclusive, and foster a sense of
belonging for all. Through our Accessibility Designed Program (ADP),
we aim to break down barriers for those living with disabilities or looking
to age in place by designing homes that go beyond the accessibility
standards set by the Ontario Building Code (OBC).
SHARING
ACCESSIBILITY
KNOWLEDGE
Standard sets new requirements
beyond the Ontario Building Code
Accessible Bathroom Example
The Daniels Corporation is making its Accessibility
Designed Program (ADP) Technical Standards Guide
available to all industry professionals.
We understand that mobility needs differ,
Originally
that’s
developed
why we
for
provide
its core construction
a selection
program
of standard
in
2017, the guide contains thoughtfully designed features
that improve accessible livability layouts, for people with using the mobility opportunity aids, for
those homebuyers with sensory impairments, to collaborate cognitive with or our intellectual team on
disabilities, as well as individuals who wish to age in
personalized upgrades.
place. Some include comprehensive specifications for
appliances,
Driven
fixed
by
items
our core
and plumbing
values of
fixtures.
putting people first
Other and highlights doing are what’s accessibility-focused right, we continue design to raise the
elements, bar in such accessible as roll-in showers, home design—ensuring height-adjusted that
countertops, braille signage, wider doorways and grab
everyone can find a home that fits their needs and
bars.
love where they live.
“Inclusivity is a shared responsibility, and real progress
happens when the industry works together,” said Jake
Cohen, Daniel’s chief operating officer. “A collaborative
effort is key to creating a more accessible future.”
Designed for both in-suites and common areas, the
program was created in collaboration with accessibility
partners, design leaders and individuals with lived
experiences.
dified Kitchen Example
50 CondoBusiness | Spring 2025
Accessible Bathroom Example
What’s our secret to
servicing the GTA’s
largest condo portfolio?
We’ve solved the problem of security staffing. Paragon
won’t let open shifts haunt your site.
Ask us how we did it.
Representing our clients image is a core competency. See
the committment in our $1.5 million uniform inventory, 2
fitting sites, and emergency replacement program.
Book a tour of our facilities.
Management teams are trained and certiffied experts in
condominium security. Knowledge is shared daily so your
board is always well informed.
Talk to a Paragon expert today.
www.paragonsecurity.ca
www.paragonsecurity.ca
416.498.4000
Professional
Plumbers/
HVAC Techs
Quality Service
We take pride in consistently delivering the
highest quality services to our valued customers.
We Offer Mechanical Services to Commercial, Industrial and High-rise Residential Customers
Plumbing and
Emergency Plumbing
HVAC: The Most Up-to-Date
and Efficient Heating and
Cooling Technologies
Our certified staff are qualified
to diagnose and repair all
plumbing and HVAC issues.
Available for
24/7 Emergency Service
1 (416) 300-9653
www.trilliummechanical.ca