Aircraft IT Ops V14.1 Q1 2025

CASE STUDIES: VIRGIN ATLANTIC • SOUTHWEST AIRLINES • SUNEXPRESS • FLAIR AIRLINES • WHITE PAPER: CATHAY

AIRCRAFT IT

Q1/2025 • V14.1

Operations

Better Fuel behavior at Virgin Atlantic

Behavioral Science nudges efficiency

SOUTHWEST AIRLINES: Better flight planning

FLAIR AIRLINES: AI powered efficiency & sustainability

SUNEXPRESS: New EFB & OS implementation

CATHAY: An EFF built for pilots

NEWS • THE WORLD ACCORDING TO IT & ME : PAUL SAUNDERS • JACK CLANCY

VENDOR FLIGHT LOG: ASQS • LOGIPAD BY DEXTRADATA • SKYCONSEIL • SIGNOL • OPERATIONS SOFTWARE DIRECTORY

Fuel Insight

from GE Aerospace, Software as a Service

is empowering customers to increase fuel efficiency,

lower costs, and reduce their carbon emissions.

Track and monitor fuel consumption

Optimize practices and processes to

minimize fuel waste

Make data useable with our leading-edge

data processing engine

Automatically analyze flight data, examine

trends, and identify fuel savings in minutes

geaerospace.com/systems/saas

AIRCRAFT IT Operations: WELCOME

COMMENT

Aircraft IT Operations: Understanding what’s

available and how it works in practice

AIRCRAFT IT

Operations

Publisher/Editor

Ed Haskey

E-mail: ed.haskey@aircraftit.com

Telephone: +44 1273 454 235

Website: www.aircraftIT.com

Chief Operating Officer

Scott Leslie

E-mail: scott.leslie@aircraftit.com

Copy Editor/Contributor

John Hancock

E-mail: john@aircraftit.com

Magazine Production

Dean Cook

E-mail: deancook@magazineproduction.com

AircraftIT Operations is published bi-monthly and

is an affiliate of Aircraft Commerce and part of the

AviationNextGen Ltd group. The entire contents

within this publication © Copyright 2024

AviationNextGen Ltd an independent publication

and not affiliated with any of the IT vendors or

suppliers. Content may not be reproduced without

the strict written agreement of the publisher.

The views and opinions expressed in this

publication are the views of the authors and do not

necessarily reflect the views or policies of their

companies or of the publisher. The publisher does

not guarantee the source, originality, accuracy,

completeness or reliability of any statement,

information, data, finding, interpretation, advice,

opinion, or view presented.

In any business, and especially in aircraft operations,

efficiency is everything. Aircraft are incredibly

expensive to buy or lease, the costs of operating

them — labor, fuel, safety, regulations… — are high

and the environment in which they operate is subject

to weather and other natural phenomena plus there

are areas of the world where aircraft should not fly.

Yet, notwithstanding all of that, airlines have to make a

profit — they are businesses — and for that, efficiency

is an essential ingredient. What makes the

achievement of efficiency a lot more feasible today is

that there are a range of IT based solutions available to

improve workflows and processes in every phase of

operation. That is what Aircraft IT is all about,

introducing readers to the best IT based solutions with

articles that don’t only describe what they are but

what they do and how other airlines have selected and

implemented them. You’ll also see how they are using

their chosen solution today and what benefits it has

delivered. In this issue, are five great articles that

address different contributors to efficiency.

From Southwest Airlines we have a case study

about their flight planning and flight management

upgrade with a new solution, and the benefits that

has delivered for a very busy airline. SunExpress

shares a case study on why and how they decided to

not only implement a modern EFB but, at the same

time, switched to a new operating system. Flair

Airlines wanted to save fuel and reduce emissions

WORDS: ED HASKEY

but also to improve flight path optimization and

engage pilots as the key arbiters of fuel efficiency:

they share, in their case study, how those

requirements were all fulfilled. Also looking at fuel

efficiency, Virgin Atlantic’s case study tells us how

the application of Behavioral Science has nudged

their pilots to aim for and achieve greater fuel

efficiency as well as better safety. There is also a

super white paper from Cathay about the Electronic

Flight Folder that they have developed with pilots in

mind and how it has revolutionized their

airline operations.

As well as all that, Paul Saunders opines on

whether AI really is the life changer it has been built

up to be or just a generator of creative copies going

nowhere as it increasingly consumes its own ideas.

Jack Clancy offers a wakeup call for those who have

not yet started or are not sure about their journey to

EASA Part-IS compliance. The clock is ticking, as his

detailed schedule explains. There are also Flight Logs

enabling readers to gain a deeper understanding of

how ASQS, Logipad by DextraData, Skyconseil and

Signol started and have succeeded.

And, as if that were not enough, we bring you the

usual regular round-up of news and technology

developments, and the comprehensive ‘Operations

Software Directory’. Aircraft IT Operations: what

solutions are available and how they have worked for

others in the sector.

AIRCRAFT IT Operations • Q1/2025 • 3

AIRCRAFT IT Operations: V14.1

CONTENTS

06 LATEST NEWS AND TECHNOLOGY UPDATES

Keep up to date with the changing world of IT.

48 CASE STUDY: Virgin Atlantic increases fuel

efficiency with a pilot-first behavior solution

Jason Read, Manager Flight Operations Engineering &

Efficiency at Virgin Atlantic.

How Virgin Atlantic uses a Behavioral Science solution to nudge

pilots into better fuel efficiency with safety.

56 JACK CLANCY: Getting ready for EASA Part-IS

Why early action on EASA Part-IS compliance is critical for

aviation organizations: Jack points the way.

58 CASE STUDY: Southwest Airlines upgrades flight

planning and flight management

Jennifer Paine, Managing Director within Southwest

Airlines’ Technology Department.

How the very large and very busy Southwest Airlines managed

the transition to a new flight planning solution.

68 VENDOR FLIGHT LOG: ASQS

In the first of our Q&A pieces, Günther Schindl, co-founder

and CEO, ASQS Group, completes his ‘Flight Log’

for Aircraft IT.

70 CASE STUDY: AI-Powered Solutions as the

Key to Operational Efficiency and Sustainability

at Flair Airlines

Flair Airlines needed to find a modern digital solution to save fuel,

reduce emissions, offer flight path optimization and engage pilots

in fuel management.

78 VENDOR FLIGHT LOG: Logipad by DextraData

In another of our Q&A pieces, Phil Tanthatsawat, Vice

President Sales APAC at DextraData Aviation Technologies

completes his ‘Flight Log’ for Aircraft IT.

80 WHITE PAPER: Cathay’s Electronic Flight Folder

built by pilots for pilots and Operations to use

Captain James Toye, Head of Line Operations at Cathay.

Cathay unveils its in-house built Flight Folder, targeted to

revolutionize airline operations.

88 PAUL SAUNDERS: The rise of AI slop

Is AI a life changer or just a generator of creative autocannibalism,

going nowhere: Paul considers the future.

90 VENDOR FLIGHT LOG: Skyconseil

In this Q&A piece, Oliver Salzmann, COO, Skyconseil,

completes his ‘Flight Log’ for Aircraft IT.

92 CASE STUDY: SunExpress implements a new EFB

and adopts a new OS

Orhun Sezgin, EFB Specialist, SunExpress.

How SunExpress decided to adopt a new EFB and new hardware,

and the benefits that flowed from the decision.

100 VENDOR FLIGHT LOG: Signol

In the last of our Q&A pieces, Michael Fanning, CEO of

Signol, completes his ‘Flight Log’ for Aircraft IT.

102 OPERATIONS SOFTWARE DIRECTORY

A detailed look at the world’s leading Operations IT systems.


NEWS

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At AircraftIT, we put huge value on our

relationships with developers and

vendors of the software which is an

increasingly critical part of what

enables aviation to fly profitably

within the regulatory, safety and

environmental structures of today’s

increasingly complicated world of

flying. Those relationships are the

bedrock on which our publications

stand. Given that, it is with particular

pleasure that we welcome no less than

four new vendors to

AircraftIT this issue.

Signol is a cuttingedge

behaviour

change service that

harnesses the power of behavioural

science and advanced data analytics to

motivate and positively engage pilots

and captains to make more sustainable

decisions that help airlines achieve

further fuel reductions. By analysing

operational data, Signol identifies

untapped fuel efficiency opportunities

that, when acted upon, lead to

significant environmental and costsaving

benefits.

APiJET offers a

Real-Time Flight Route

Optimization solution

to save time, fuel, and carbon

emissions. Digital Winglets provides

real-time, conflict-free, alternative flight

paths at cruise altitude. By continuously

analyzing real-time flight data, such as

aircraft performance, wind, restricted

airspace, convective weather, and

traffic, Digital Winglets generates

optimal route proposals with the

highest probability of ATC acceptance.

Cathay Technologies, a part of the

Cathay Group, leverages deep industry

knowledge and operational insights to

deliver best-in-class aviation software

solutions. Their first product, Flight

Folder, enhances workflow efficiency

for crew and ground staff, enabling

advanced data analysis for optimized

decision-making.

AirEon’s

one-of-a-kind

ADS-B data

stream brings unprecedented levels of

safety, efficiency, and environmental

responsibility to a range of aviation

industry customers, including air

navigation service providers, airlines,

airport operators, airframe

manufacturers, system integrators, and

military and intelligence agencies. With

its portfolio of diverse products, Aireon

enables new levels of insight into air

operations around the globe, leading to

more data-driven decision making.

Welcoming the new vendors to the

AircraftIT community, COO Scott Leslie

said, “It is our vendors who ensure that

Aircraft IT remains firmly rooted in the

community that we serve and we’re

delighted to add these four great

vendors to our strength.”


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NEWS

LATAM Airlines Group joins the StorkJet community to enhance

operational efficiency and sustainability

In mid-February 2025, StorkJet, a SaaS provider of

innovative aircraft performance and fuel efficiency

solutions, was pleased to announce that the largest

Group of carriers in Latin America, LATAM Airlines

Group S.A., has joined its growing community. This

partnership is a step in optimizing LATAM’s

operational processes, further reinforcing the airline’s

commitment to sustainability and efficiency.

LATAM Airlines Group is adopting AdvancedAPM,

which includes Aircraft Performance Monitoring,

Idle Factor optimization, and comprehensive

diagnostics for airframe and engine performance as

part of the collaboration. These tools will support

LATAM in optimizing fuel efficiency, streamlining fuel

planning processes, and enhancing

operational reliability.

Integrating IDLE Factor optimization will support

more efficient descents, reducing fuel consumption

and minimizing the need for speed brake usage,

decreasing the probability of a high-energy approach.

Additionally, with StorkJet AdvancedAPM, LATAM will

benefit from highly precise Performance Factors,

which allow fuel planning to be updated one day after

a performance change.

“We are excited to work with LATAM Airlines

Group, a key player in Latin America, and support

their efforts to optimize operations and reduce their

carbon intensity,” said Renata Niedziela, CEO of

StorkJet. “By implementing AdvancedAPM and Idle

Factor optimization, we’re empowering LATAM with

tools that provide data-driven insights for precise fuel

planning and more efficient descents. By combining

LATAM’s forward-thinking approach with StorkJet’s

innovative solutions, we are contributing to building a

more sustainable and efficient industry.”

This partnership showcases LATAM’s ongoing

commitment to operational efficiency and

sustainability, inspiring the aviation industry’s shift

toward more efficient practices. By embracing

advanced technology, LATAM continues to build its

reputation as a forward-thinking leader, and this

collaboration with StorkJet is set to drive that

progress even further. For StorkJet, welcoming

LATAM Airlines Group into its client portfolio marks an

exciting step in strengthening its footprint in Latin

America and reinforcing its role as a go-to partner for

fuel efficiency and operational optimization.

Read the full story on Aircraft IT Website


w.loretta.aero and email loretta@skykeys.aero

Reach out for an informal 45-50 min.

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built as as flight instrument for OFF-LINE DECISION SUPPORT

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INTUITIVE VISUALIZATIONS through an advanced SweetSpot view

ON-DEVICE TRAJECTORY OPTIMIZATION with tactical planning options

REDUCES OPERATING COSTS through optimized climb, cruise and descent analysis

ENHANCES SUSTAINABILITY through reduced fuel burn and harmful contrail avoidance

INTEGRATES with the FLIGHT PLANNING SYSTEM YOU USE today

NEWS

Skyconseil and APiJET announce integration agreement

In early March 2025, Skyconseil, the developer of

advanced inflight weather application, Guidor, and

APiJET, the developer of the leading flight path

optimization offering, Digital Winglets, announced

an integration and go to market agreement, enabling

seamless integration for airlines and operators to

benefit from Guidor’s Weather Intelligence and

Digital Winglets fuel savings and carbon reduction.

By leveraging APiJET’s real-time flight path

optimization within Guidor, airlines and operators

can proactively adjust flight trajectories to mitigate

weather disruptions, enhance operational efficiency,

and reduce fuel consumption and carbon emissions.

This integration empowers pilots and dispatchers with

actionable insights, ensuring safer and more costeffective

flights.

Guidor is a comprehensive inflight weather

assistant designed by pilots for pilots. Offering access

to accurate and timely weather information and more,

Guidor ensures enhanced situational awareness,

empowering pilots to make informed decisions that

prioritize safety and efficiency.

Digital Winglets is a flight path optimization (FPO)

solution that builds on Traffic Aware Strategic Aircrew

Requests (TASAR), a technology developed by NASA

and licensed by APiJET. NASA’s TASAR, along with

APiJET’s proprietary algorithms, mapping

technologies and live aircraft state data, enables air

carriers worldwide to make informed, route-specific

flight optimization decisions to save fuel, improve

flight punctuality and reduce carbon emissions,

generating higher efficiency and improving

aircraft productivity.

“We are excited to partner with APiJET to bring a

powerful combination of weather intelligence and

flight path optimization to the aviation industry,” said

Arnaud SETIEN, CEO at Skyconseil. “Guidor already

empowers pilots with superior situational awareness,

and this collaboration takes it even further—offering

airlines a powerful, integrated solution to boost

operational resilience, reduce costs, and support

sustainability initiatives.”

“We are excited to work with the Skycounseil team.

Guidor is an impressive, fully extensible solution that

makes it easy for us to integrate with” said Rob Green,

CEO of APiJET. “Digital Winglets is configured to

analyze the unique characteristics of each customer’s

aircraft in real-world flight conditions to generate

recommendations for individual flight routing. By

utilizing these recommendations, Skycounseil

customers can opt for fuel and time saving alternative

routes, be it vertical, lateral, or a combination of the

two.” added Mr. Green.


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NEWS

Lufthansa Systems enhances

airline operations with Lido Flight

4D Integrated Flight Support (IFS)

AvioBook Globe: Your

en route companion

In mid-March 2025 AEGEAN, the

Greek flag carrier became among the

first to implement Lido Flight 4D IFS

Lufthansa Systems is improving airline

operations with its Lido Flight 4D

Integrated Flight Support (IFS), a

next-generation solution designed to

enhance dispatcher efficiency, improve

situational awareness, and streamline

flight operations through intelligent

automation. AEGEAN, the Greek flag

carrier, is among the first early adopters,

going live with the system since

November 2024, with more to follow.

“Our customers play an important

role in developing our solutions. These

partnerships allow us to gather valuable

insights and help us optimize our

cutting-edge solutions,” said Philipp

Barzen, Head of Lido at Lufthansa

Systems. “As early adopters, the airlines

can actively shape Lido Flight 4D IFS.

We are confident that the benefits will

outweigh the initial effort, paving the

way for a more innovative future.”

Lido Flight 4D IFS integrates flight

planning and monitoring into a single,

intuitive system, allowing airlines to

manage flights by exception rather than

performing repetitive manual tasks. This

approach reduces dispatcher workload

while improving operational decisionmaking.

The system provides a clear,

list-based overview of flight status,

exceptions, and alerts, eliminating the

guesswork previously required to

identify issues such as rejected flights.

With improved automation and

expanded rule setup options, Lido

Flight 4D IFS ensures smoother

workflows and more precise decisionmaking.

Fixed parameters contribute to

consistent performance, while

enhanced mapping capabilities provide

better geographical insights. The

platform’s seamless data integration

enables airlines to optimize their

operations and react more effectively to

dynamic conditions.

“Being among the first to implement

Lido Flight 4D IFS is yet another

significant step for AEGEAN,” said

Nikolaos Vasilakis, Head of Flight

Dispatch at AEGEAN. “This innovative

solution enhances our operational

efficiency and supports our

commitment to technological

advancement. While the alignment and

transition of systems is always a

challenge, it provided us with the

flexibility to adapt progressively,

ensuring a seamless and optimized

flight planning experience.“

By leveraging advanced

automation, real-time monitoring, and

seamless integration, Lido Flight 4D

IFS is redefining how airlines manage

their flight operations, ensuring

greater efficiency, reliability, and

situational awareness.


Real time AID

integration

Full two-way

sync with Navlog

More weather data

from SkyPath & DTN

Custom airline layers for

enhanced awareness

Book a demo

NEWS

Are you looking for

data to the upcoming

‘ReFuelEU’ deadline?

Watch video

on our website for more information

We can deliver data reports that can be used for multiple purposes i.e.

‘ReFuelEU’, fuel consumption, non-CO2 emissions, and more.

Examples of data reports we deliver regularly to our customer’s:

• Planned fuel per flight

• Available payload

• Crew overview

• Data extract per aircraft for non-CO2 fuel consumption

• Custom data points as requireded

Contact our support team

+45 7060 5530 or email us at support@airsupport.dk

Comply365 announces

acquisition of ASQS

In late January 2025, Comply365, a

leading global provider of operational

content, safety and training

management solutions for the

aviation, rail, defense and space

industries, announced it has executed

a definitive agreement to acquire

Aviation Safety & Quality Solutions

(ASQS), a global provider of safety

and compliance management systems

(SMS). This acquisition marks a

significant milestone in Comply365’s

growth strategy, including acceleration

of its investment in safety management

and its mission to create a best-in-class,

integrated offering to elevate safety,

training and operational performance

for its worldwide aviation, rail, defense

and space customers. Comply365 is a

portfolio company of Insight Partners

and Liberty Hall Capital Partners.

The acquisition of ASQS will

enhance Comply365’s product

capabilities, strengthen its service

offering in safety management and

expand its global customer base. The

ASQS team has deep expertise in all

areas relating to safety management,

including compliance and risk

management. Their sophisticated

safety management solution, iQSMS,

will complement Comply365’s existing

SMS product, SafetyNet, positioning

the combined business as a key player

in the safety management space.

Ilia Kostov, CEO of Comply365 said:

“We are delighted to welcome the

ASQS team into the Comply365 family.

They bring a wealth of talent,

specialized knowledge and

complementary product strengths to

our organization. This acquisition

demonstrates our commitment to

invest in safety management, a central

component of our value proposition

and vision to create a best-in-class,

integrated offering connecting the

mission-critical functions of operational

content management, safety

management and

training management.”

Günther Schindl, CEO of ASQS said:

“I am excited to join Ilia and the

Comply365 team to support their

vision of delivering a safety-focused,

integrated operations offering. The

acquisition of ASQS by Comply365 is a

significant milestone in ASQS’s journey

and will allow us to better serve our

customers with differentiated and

connected safety

management capabilities.”

Henry Frankievich, Managing

Director at Insight Partners said: “The

acquisition of ASQS will enhance

Comply365’s position as a key player in

the global safety management space.

We look forward to accelerating the

combined company’s strategy to

deliver one interconnected offering to

its worldwide customer base.”

James Black, Partner at Liberty Hall

added: “With safety management at

the core of Comply365’s product


NEWS

strategy, the acquisition of ASQS marks an important

milestone in the company’s growth and vision for the

future. The addition of the iQSMS solution directly

complements our existing product portfolio and

demonstrates our steadfast commitment to creating a

best-in-class, integrated offering across operational

content, safety and training. Alongside our partners at

Insight Partners, we look forward to supporting

Comply365’s continued growth and delivering even

greater value to our customers.”

Comply365 is a leading provider of Operational

Content Management, Safety Management and

Training Management in the highly regulated

industries of aviation, defense, rail and space. The

business provides a powerful combination of

expertise and products underpinned by unified best

practices, empowering its customers to elevate

operational excellence, transform safety management

and training management, with closer integration of

relevant data sets across domains. Comply365

product portfolio ensures its customers’ crews and

assets are always geared for peak operational

performance, unlocking unparalleled financial and

operational gains through more streamlined, robust

and agile operations. Comply365 is the trusted

technology partner of many of the most progressive

aviation, defense, rail and aerospace

organizations worldwide.

ASQS (Advanced Safety and Quality Solutions) is a

leading global provider of aviation safety, quality and

risk management software, headquartered in Vienna,

Austria, with offices in Bangkok, Thailand and Calgary,

Canada. With its core product iQSMS®, the company

specializes in developing and delivering intuitive,

user-friendly solutions that support aviation

organizations of all types in their daily operations.

Founded in 2009, ASQS has many years of

experience in aviation safety and quality

management, as well as extensive knowledge of the

industry’s regulatory requirements. ASQS believes it is

the first global provider to integrate AI technology

into an SMS application. The company supports

aviation organizations of all sizes worldwide, helping

to streamline internal workflows through digitization

and automation to maximize efficiency in day-to-day

aviation operations.

Completion of the transaction is expected in the

second quarter of 2025, subject to applicable

regulatory approvals.


LET YOUR CRITICAL

MINUTES BE SPENT ON

WHAT REALLY MATTERS

Dispatchers are navigating their flight watch tasks all in one app.

Issues are being identified, prioritized, and resolved - faster like never before.

Here is why 80+ airlines worldwide place trust in SITA Mission Watch:

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NEWS

Evoke Systems and Mission

Decisions enter into partnership

YOUR ELECTRONIC FLIGHT ASSISTANT

ELECTRONIC FLIGHT FOLDER

NAVIGATION CHARTS

WEATHER

PERFORMANCE

DOCUMENTATION

CHECKLISTS


In early December 2024, Evoke Systems

Ltd and Mission Decisions Ltd were

pleased to announce the start of an

exciting partnership that will see both

companies working closely together to

implement AI based solutions that will

enhance EFOS, adding even further

value across the full product range.

At the 2024 European Airline Training

Symposium held in Cascais, Evoke

Systems & Mission Decisions Ltd had

neighbouring stands, where lots of

discussions took place over the two days

of the event. This provided both

companies the perfect opportunity to

get to know each other, discuss

collective products and expertise, and

most importantly of all, start to identify

areas that could present valuable

opportunities to collaborate.

Speaking about the partnership,

Evoke CEO Dr Craig Howard said: “EFOS

products provide vital insights that help

drive decision-making, shaping future

direction across numerous business

areas. Working closely with our

customers to generate such powerful

data ensures we are able to react quickly

when looking at emerging technologies

and evolving requirements, through

solutions that enhance the overall

experience, extending our capabilities in

the process. “Mission Decisions Ltd have

a wealth of expertise in the AI field and

are a trusted provider in both defence

and civilian sectors where data

protection and information security are

paramount. Although it’s early days in

our partnership, we are moving at pace

having already identified a number of

options. It’s rare to find other companies

that share the same values as Evoke, but

in Mission Decisions Ltd, we have found a

partner we are excited to work closely

with on a number of AI based

opportunities across our EFOS products,

not just EFOS Training.

“AI is a powerful enabler in a solution

like EFOS but only when a clearly

defined business need has been

identified. Introducing this to our

products will add value in multiple ways

as we work to achieve our goal of

making the vital information captured

within even more accessible and

applicable than ever for our

EFOS communities.”

Mission Decisions CEO, Colin Hillier

said “In line with our objective to deliver

mission critical AI to the commercial

airline industry, we are really proud to be

able to partner with Evoke Systems

— who bring leading aviation expertise

to the table. Our respective teams have

very aligned views on the measured and

appropriate deployment of these

powerful tools within the growing EFOS

ecosystem. We are delighted to be

working toward such an exciting

future together.”

Mission Decisions is a British data

intelligence company deploying mission

critical AI and Analytics solutions to

organisations that handle sensitive data.

NEWS

Beams AI Turbocharges airBaltic’s safety

hazard detection

In January 2024, airBaltic partnered with Beams to

leverage artificial intelligence and enhance safety

risk management. As one of the first airlines globally

to adopt AI in this critical area, airBaltic’s collaboration

with Beams marks a significant advancement in how

safety data is processed and analyzed within the

airline industry. After integrating Beams AI into its

safety risk management processes six months ago,

airBaltic’s safety teams have observed a notable

improvement in hazard detection accuracy and

processing speed. Beams AI detects low-risk reports

with over 99% accuracy, saving the team a vast

amount of processing time.

Traditional automation in safety risk management

often falls short in providing the nuanced analysis

needed for effective risk mitigation in aviation. Beams

AI, trained specifically in aviation risk analysis and

enriched with airBaltic’s historical data, can now

swiftly process and analyze over 30,000 safety

reports to identify hazards. The profound impact of AI

on hazard detection has led airBaltic to extend its

collaboration with Beams, supporting the

development of new AI products aimed at further

enhancing risk management. A key initiative involves

training Beams’ machine learning models with

airBaltic’s extensive historical data to automatically

generate organization-wide hazard trends, further

strengthening the airline’s proactive safety measures.

“Beams AI enables airbaltic to detect potential

hazards in near real-time, allowing our operation to

respond swiftly and effectively, ensuring the safety

and efficiency of our flights,” says Pauls Cālītis, Chief

Operations Officer and Board Member at airBaltic.

“We’re proud to lead the industry in using advanced

risk management technologies.”

airBaltic is committed to maintaining the highest

safety standards in the industry and believes that

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NEWS

Seamless transition to AMOS: successful data

migration for TAP Air Portugal

In mid-December 2025, Roland Berger and

CrossConsense were proud to announce the

successful completion of a complex data migration

project for TAP Air Portugal (TAP), marking a

significant milestone in aviation IT modernization.

Over a span of just 16 months, the migration involved

transitioning TAP’s entire data repository from its

legacy MRO backend system to AMOS, the renowned

maintenance and engineering software developed by

Swiss AviationSoftware. The project was officially

kicked off on June 1, 2023, and achieved its Go-Live

milestone on September 30, 2024 — a remarkable

achievement for a project of this scale and complexity.

The success of the initiative reflects the seamless

collaboration between TAP Air Portugal, Roland

Berger, and CrossConsense; combining strategic

oversight with technical expertise to ensure on-time

delivery and data quality excellence.

Roland Berger served as a strategic partner in

orchestrating and executing the complex data

migration initiative, delivering value through:

• Leading the joint TAP-CC-RB Project Management

Office with end-to-end delivery responsibility.

• Implementing robust governance frameworks for

efficient decision-making and risk management.

• Managing project timelines and ensuring

alignment between data migration and

implementation streams.

CrossConsense were responsible for the technical

execution, not only of the data migration itself but

also of other activities related to data migration, was

managed by CrossConsense, leveraging its deep

knowledge of aviation IT systems. CrossConsense’s

tasks included:

• Establishing the data migration strategy and

ensuring accurate data conversion within

the defined scope.

• Conducting thorough data cleanup to maintain

consistency, accuracy, and quality.

• Preparing and migrating data, alongside

supporting End-to-End automated testing and

rectifying any issues.

• Conducting comprehensive User Acceptance

Testing to ensure the system meets all business

requirements and user expectations.

• Setting up and configuring interfaces to ensure

seamless integration with existing

systems and workflows.

Achieving such a complex migration within a tight

timeline underscores the power of effective

partnership and coordination. Both Roland Berger

and CrossConsense would like to thank TAP Air

Portugal for their trust and cooperation


NEWS

WebManuals AircraftIT0225.pdf 2 2025-02-12 09:49

throughout the project.

TAP Air Portugal is Portugal’ s

leading airline and has been a

member of Star Alliance since 2005.

Flying since 1945, the airline has its

hub in Lisbon, a privileged access

platform in Europe, at the

crossroads with Africa, North, Central,

and South America. TAP is the

world’s leading airline between Europe

and Brazil, offering more than 1,070

weekly flights to 80 cities in 32

countries through its network of

destinations, which includes five

airports in Portugal, ten in North

America, 14 in Central and South

America, 13 in Africa and 38 in Europe

(in addition to Portugal). The airline has

made a clear commitment to

modernizing its fleet and offering the

best product in the sector to its

customers. TAP operates one of the

youngest fleets in the world, with all

Airbus’ next generation NEO aircraft:

A320neo, A321neo, A321LR, and

A330neo, with superior efficiency and

reduced emission levels. TAP also

operates 19 Embraer aircraft in its

regional fleet (TAP Express). Ranked by

Airline Ratings to be one of the 25

safest airlines in the world, TAP Air

Portugal has been recognized and

awarded as Europe’s Leading Airline to

Africa, as well as Europe’s Leading

Airline to South America, by the World

Travel Awards in 2014, 2015, 2016, 2017,

2018, 2019, 2020, 2021, 2022, 2023

and 2024.

Roland Berger is one of the world’s

leading strategy consultancies with a

wide-ranging service portfolio for all

relevant industries and business

functions. Founded in 1967, Roland

Berger is headquartered in Munich.

Renowned for its expertise in

transformation, innovation across all

industries and performance

improvement, the consultancy has set

itself the goal of embedding

sustainability in all its projects. Roland

Berger revenues stood at more than 1

billion euros in 2023.

CrossConsense was founded in

2002. The Frankfurt Germany-based

business offers its customers in the

commercial aviation industry, highly

skilled services, designed to

buttress their productivity and

C

uptime performance, based on sound

M

knowledge in the areas of

maintenance, engineering and logistical Y

support. The business maintains a staff

CM

of 20 dedicated, experienced, and

motivated team workers.

MY

CrossConsense’s portfolio stretches

CY

from AMOS Support, BI-Management,

Data Migration and Hosting to the CMY

products Aircraft Fleet View, ACSIS

K

(tool for predictive maintenance),

AviationDW (tool that supports

airlines to get an overview over all KPIs

the airline is interested in) and the

Approval App. As a wholly owned

subsidiary of Canada’s FLYHT

Aerospace Solutions Ltd.,

CrossConsense also offers solutions for

Fuel Management, Turn Process

Management and other software

applications as well as AFIRS hardware

that collects data during flight.

CrossConsense is dedicated to helping

airlines to achieve their goals through

the application of innovative

technology solutions.

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NEWS

flydocs announces five-year

partnership with Avianca to

digitize aircraft records and asset

management

See your tails,

tasks, actions, operations,

situations and alerts,

in one view.

Introducing CAE Unified Task Board, the world’s first OCC all-domainsingle-view

software, enabling operations controllers to make quicker and

better problem-solving decisions, guided through an easy-to-use dashboard.

Uniting advanced technologies and a simplified user experience, Unified Task

Board also generates real-time automated solutions to common and complex

issues, reducing your OCC team’s overall workload to more effectively optimize

daily operations.

Today and tomorrow,

we make sure you’re ready

for the moments that matter.

In early January 2025, flydocs, an

aviation global leader in digital

records, asset management, and

engineering services, announced that

it has signed a five-year agreement

with Avianca, the largest carrier of

Latin America, to digitize and

streamline the records and asset

management of its fleet of over

140 aircraft.

Avianca, founded in 1919 and

recognized as 2023’s Most Punctual

Global Airline by the aviation data firm

Cirium, will receive a seamless interface

of flydocs’ platforms’ enhanced

integration to Digital Records

Management. This complements the

airline’s existing partnerships with

flydocs Digital Tech Ops Ecosystem

partners AMOS, the leading

maintenance and engineering (M&E)

software and AVIATAR, a standalone

platform for data-driven digital

products and services.

Commenting on the partnership,

Andy Smith, Chief Commercial Officer,

flydocs said;“We proudly enter into this

strategic partnership with Avianca to

revolutionize customer engagement, as

we stand committed to prioritizing


NEWS

significant and positive experiences for

our customers. We are delighted to join

forces with Avianca, as it takes on its

digital transformation journey and by

utilizing Digital Records Management

(DRM), our core records management

solution, we aim to provide improved

operational efficiencies leading to cost

savings and enhanced customer

satisfaction. Being selected as their

customer solution partner of choice

truly reflects our commitment to

supporting airlines in the Americas. We

look forward to collaborating across

our Digital Tech Ops Ecosystem to

make Avianca’s journey completely

digitized within aircraft maintenance.”

Francisco Lalinde, Vice President of

Engineering and Maintenance at

Avianca stated: “Following our

commitment to being a competitive,

efficient and sustainable airline, we are

excited to announce this strategic

alliance with flydocs, considering that

they are a global leader in digital

records and asset management that

will support our transformation journey

with streamlined DRM software and

holistic solutions. This collaboration

will amplify our operational

efficiencies, as we look forward to

digitizing our aircraft maintenance

records with improved data accuracy,

real-time Information, and

compliance management.”

Avianca is a company that is

comprised of Avianca, a Star Alliance

member, LifeMiles, and Avianca Cargo.

In passenger transportation, Avianca is

the leading airline in Colombia,

Ecuador, and Central America, with

over 104 years of operation since 1919. It

has one of the largest air operations in

Latin America with 150 routes, nearly

710 daily flights, and a fleet of 140

Airbus A320 and Boeing 787

Dreamliner aircraft, connecting over 75

destinations in 25 countries in the

Americas and Europe. In 2023, Avianca

obtained first place in the ‘Global

Airlines’ category in the punctuality

index of the specialized consulting firm

Cirium and transported more than 32.2

million customers with the operation of

more than 213,000 flights. Its loyalty

program, LifeMiles, is one of Latin

America’s largest, with over 14 million

members and 600 allied brands. In

cargo transportation, Avianca Cargo is

the leading operator in different

markets in the Americas, with 68

destinations in its route network and

the mid-sized cargo fleet with the

lowest environmental

impact in the region.

flydocs is an asset management

solution provider with the aviation

industry’s most comprehensive

solution for creating value out of

aircraft maintenance data, offering the

tools and expertise that allow all

industry stakeholders to drive

sustainable innovation to help build

the future of the commercial aviation

asset lifecycle. Recognized as a global

leader in digital records management,

flydocs was founded in 2007 and is

100% owned by Lufthansa Technik.

With over 300 employees in multiple

locations spread across the globe,

flydocs is trusted by over 75 airlines,

lessors, and MROs to deliver

measurable long-term operational

and cost efficiencies.

Need to enhance your

predictive maintenance

strategies?

The answer

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With Aireon’s global space-based ADS-B

flight tracking products and services,

you get real-time insights to anticipate

maintenance needs, minimize delays,

and improve fleet reliability.

Aireon.com


NEWS

Cambodia Airways selects

NAVBLUE suite of Integrated

solutions, including Mission+

In early January 2025, Cambodia

Airways selected the NAVBLUE suite

of integrated solutions including

Mission+ FLIGHT, Mission+ MAPS,

Performance Factor Optimizer (PFO),

and Navigation+ to enhance and

optimize the airline’s operational

efficiency. These new solutions follow

those already implemented by the

low-cost airline.: N-Flight Planning

(N-FP), cloud-based flight planning

solution known for its safety and

cost-effectiveness and Flysmart+ for

Airbus aircraft performance

computations and on-board

document viewing.

Mission+ is NAVBLUE’s Electronic

Flight Assistant, gathering all the

information pilots need in one single

application on a globe-centric display,

reducing pilot workload by streamlining

the flow of information between

ground and onboard systems. With

Mission+ MAPS, it offers Cambodia

Airways global coverage for EFB

charting, containing as well all the

NAVBLUE aeronautical data for

Enroute, Terminal charts and

Supplement information, including

Airport Moving Map. At the same time,

Mission+ FLIGHT enables the airline to

transition to a completely paperless

cockpit through seamless integration

with N-FP, Mission+ MAPS and

Flysmart+. With Navigation+,

Cambodia Airlines will get the most

reliable and complete set of

aeronautical navigation information

such as enroute, airports including

runway characteristics, procedures,

tailored records and Grid MORA

(minimum off-route altitude).

As part of the airline’s digital

transformation, Cambodia Airlines has

moved forward with big data

applications in Flight Operations

selecting PFO (Performance Factor

Optimizer). PFO is the OEM end-to-end

digital solution that computes the

corrective fuel factor for flight planning

and FMS leading to accurate

fuel prediction.


NEWS

Alaska Airlines partners with Comply365

to power operational excellence

At the beginning of February 2025, Comply365, a

leading global provider of document management,

compliance, training and safety management

solutions for the aviation, rail and defense industries,

announced a new partnership with Alaska Airlines to

implement the DocuNet platform across the

airline’s operations.

The selection of DocuNet signifies the beginning of

an exciting partnership with Alaska Airlines to

modernize and streamline operations, improve crew

productivity, and increase compliance across the

airline’s technical publication’s ecosystem. The

DocuNet Platform enables the ability to author,

distribute, and view all operational content in a single

integrated platform, empowering crews to access

critical information anytime, anywhere — whether on

the ground or in the air. The platform is designed to

improve operational workflows and reduce manual

processes across the end-to-end technical

publications lifecycle, combined with highly intuitive

and user-centric interfaces for all

channels and devices.

“As an airline hyper focused on operational

performance and caring for our guests, Alaska is

continuously looking for innovative ways to enhance

efficiency across our business” said Terry Walters,

Director of Fleet Tech Support at Alaska Airlines.

“DocuNet by Comply365 will empower our teams to

quickly access and manage essential documents,

improving compliance and accelerating processes —

for the benefit of our employees and our guests.”

“We are delighted to partner with Alaska Airlines

to support their mission of operational excellence,”

said Ilia Kostov, CEO of Comply365. “With our

extensive global customer base, Alaska Airlines joins a

powerful community of airlines worldwide who

leverage DocuNet to streamline operational content

management, and we look forward to helping Alaska

Airlines to achieve new heights in efficiency and

operational agility.”


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Nabla-AircraftIT0226-1:2pg-L.indd 1


2024-11-26 10:03 AM

NEWS

Digitizing MRO Workflows: Leon Software,

now integrated with OASES

In mid-January 2025, OASES and Leon were pleased

to announce that they have partnered to create an

important systems integration. This new integration

provides near real-time data exchange between the

OASES MRO aviation software suite and Leon’s

powerful Flight Operations software. With this new

integration in place, users of OASES and Leon will

experience a range of important benefits. While Leon’s

Software will continue to serve as the primary hub for

Flight Operations, data can now be seamlessly and

securely exchanged — allowing essential operational

data to flow directly into the OASES platform. This

enables comprehensive MRO workflows, reduces the

user’s workload by eliminating redundant data entry

and, vitally, reduces the risk of human error. This new

way of interfacing between systems is a marked

improvement to the steps users navigate with their

existing digital systems. Moreover, it’s an order of

magnitude more powerful than traditional pen-andpaper

methods — streamlining processes and improving

data accuracy and integrity.

This is the first digital systems integration created

using OASES’s newly released, drag and drop

integrations toolkit, OASES Workflow. This new

integration technology — announced as part of OASES

Release 11 in 2024 — allowed the creation of the Leon

integration in weeks, rather than months. Now, OASES

customers can connect securely to their Leon Flight

Operations data and benefit from the new OASES

Maintenance Control Module — also added in Release 11

— enabling improved maintenance scheduling for every

OASES and Leon user.

Andrew O’Connor, Head of Product Management at

OASES said, “Making this innovation available to our

customers who also use the Leon Flight Operations

software, is an exciting step. By seamlessly connecting

these two systems, we’re starting on the journey of

creating a connected aviation software eco-system,

which will result in more reliable, secure and costeffective

operations for our customers”.

This isn’t the first integration provided by Leon or

OASES, but this new approach to interconnecting data

and functionality sets the scene for future

software integrations.

“This is an important move for the market,” said

Paweł Szmagaj, CTO at Leon, “It’s great that we can

enable our customers to get more utility from our Flight

Operations solution. We’re pleased to be working with

OASES to give our customers even more sophisticated

ways to use their data.”

OASES is the all-in-one software for airworthiness

maintenance control, meeting strict regulatory

requirements. It enables airlines, MROs, and CAMOs to

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8/23/2024 11:02:09 AM

NEWS

increase efficiencies in the management

and monitoring of every procedure or

intervention. The solution is used by 130

aviation organizations — national carriers,

large third-party maintenance providers,

and independent operators — and

supported in 55 countries across six

continents. Communications Software

(Airline Systems) Limited is part of the

Valsoft Corporation portfolio.

Leon Software specializes in

advanced cloud-based solutions tailored

for aviation including scheduled and

cargo operators, business aviation, trip

support companies, and brokers.

Designed to integrate seamlessly within

the digital ecosystem of an aviation

organization, Leon offers a versatile

platform covering everything from flight

operations and crew management to

charter sales and beyond. With a

philosophy of continuous development,

Leon emphasizes customization and

workflow automation to adapt to the

evolving needs of the aviation sector.

Founded in 2007 in Warsaw, Poland,

Leon Software has grown to be a leader

in its field across Europe. Today, over 300

companies rely on Leon’s functionality to

enhance their daily operations and

drive efficiency..


Exciting Milestone: 1,000 trees

planted in partnership with BA

In late January 2025, British Airways (BA) was delighted to announce the planting

of 1,000 trees as part of the airline’s ongoing commitment to sustainability. This

achievement is directly linked to the Guidor contract recently signed with British

Airways (BA), highlighting their dedication to reducing the environmental impact

of aviation.

At the heart of this sustainability efforts lies a promise: for every aircraft tail

contracted, Skyconseil plants trees to offset its environmental footprint. This

initiative reflects BA’s vision of aligning innovation in aviation technology with

tangible actions toward a greener future. The 1,000 trees planted as part of this

initiative will help to compensate approximately 50,000 kg of CO2, making a

significant contribution to mitigating climate change. Beyond carbon offsetting,

these trees will support biodiversity restoration, enhance ecosystems, and provide a

lasting positive impact on the planet.

Skyconseil, developer of Guidor, extend their gratitude to BA for their partnership

and shared vision of sustainability. Together, they aim to lead by example,

showcasing how collaboration can drive meaningful change within the aviation

industry. As Skyconseil continues to expand Guidor’s reach and impact, the business

remains steadfast in the commitment to planting trees for every new contract,

ensuring that innovation and responsibility go hand in hand. Stay tuned for more

updates as Skyconseil works towards a sustainable future for aviation.

Optimize processes

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NEWS

Titan Airways chooses

EFOS Training

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In mid-January 2025, Evoke was

delighted to announce that Titan

Airways have expanded their

partnership with Evoke by selecting

EFOS Training to help them achieve

their goals of enhancing the

management and delivery of training

for their pilot and cabin crew teams.

Having previously selected EFOS Leave

in 2023, this decision once again

demonstrates Titan Airways’

commitment to adopting the most

effective solutions to drive continuous

improvements across their operational

business areas.

EFOS Training is a comprehensive

Training Management System (TMS)

that helps airlines streamline and

optimize training delivery across all

departments, extending beyond the

flight deck. It is designed to

accommodate all training

methodologies, making it a highly

flexible, scalable, and user-friendly TMS.

EFOS Training can be swiftly

implemented by leveraging Evoke’s

extensive industry experience and

optimized best practices developed

over 20+ years. The advanced data

analytics empowers airlines to

effortlessly evaluate and monitor overall

training performance and delivery while

providing actionable business

intelligence to support future planning

and informed decision-making.

James Cartwright, Senior

Commercial Manager at Evoke said:

“Having worked closely with the team

at Titan Airways over the past couple of

years I can honestly say their approach

to identifying and addressing

challenges head on is inspiring.

Choosing to implement EFOS Training

is testament to their drive for

continuous improvement. For any

airline, the decision to change to a new

training management platform is huge

and there are many factors to consider.

The fact that Titan Airways chose to

extend our existing relationship reflects

their trust and confidence in both our

ability to deliver results and the

effectiveness of our solutions.”

Matthew Wilson, Head of Training at

Titan Airways said “I am delighted to be

able to expand our collaboration with

Evoke Systems by adopting EFOS TMS

as our chosen training software solution.

Following our successful introduction of

their Leave Management System in

2023, I have little doubt that EFOS TMS

will prove just as successful for Titan

Airways. Both Titan Airways and Evoke

Systems are recognized within the


NEWS

industry as being innovative leaders in

our respective fields, and it therefore

makes perfect sense to further expand

our professional relationship. I look

forward to the many benefits that EFOS

TMS will bring to the training

department in Titan Airways.”

Evoke is proud to be supporting

Titan Airways future plans and looks

forward to growing their successful

partnership even further.

Titan Airways has been flying

passengers and cargo around the

world for more than 30 years. The

airline’s passion and commitment to

high standards makes it one of

Europe’s leading ACMI lease and

charter airlines. Titan holds a worldwide

Air Operator’s Certificate and

additional licenses to operate its aircraft

in the US, Canada and Australia. They

are also accredited under IATA’s

Operational Safety Audit program

— an internationally recognized

quality standard. Titan is proud to have

earned the industry’s trust for its

honest, reliable and flexible service.

The airline’s continual investment in

staff, fleet and in state-of-the-art

technology ensures excellence, both

today and for the future. Clients —

including some of the world’s leading

companies, airlines, governments, tour

operators and sports teams — know

that the service they receive from Titan

is unparalleled.

Aireon Data now available on

Global Data Marketplace

Blind spots in global airspace just got

smaller. In early March 2025, Aireon, a

leader in aviation data and services, has

joined the Global Data Marketplace

(GDM) as a vendor, bringing its global

real-time air traffic data to U.S.

government agencies and

allied partners.

Aireon’s space-based flight tracking

and air domain awareness data is now

available via GDM to equip national

security teams. The combination of a

vast historical data set and real-time

global persistence improves the ability

to monitor patterns of life, detect

anomalies, and improve decisionmaking;

ultimately closing information

gaps for defense and intelligence

missions worldwide.

For Aireon, this move expands its

reach to customers who need reliable,

mission-critical data fast. “The GDM

provides access to Aireon data for

those organizations that are shaping

global security,” said Derek Fleck,

Director for Business Development.

“We’re not just tracking flights—we’re

enhancing national security

missions that matter.”

The Global Data Marketplace

connects vendors and users of

commercial data on a secure platform.

Approved buyers — including U.S.

agencies, allied governments, and select

partners — can purchase solutions like

Aireon’s quickly and anonymously.


NEWS

Aer Lingus selects Comply365’s DocuNet to elevate operational

performance, efficiency, and compliance

In mid-January 2025, Comply365, a global provider

of safety, compliance, and training management

solutions to the aviation, rail, defense and space

industries, announced that Aer Lingus, Ireland’s

national carrier, has selected Comply365’s DocuNet,

an enterprise-wide document management system

enabling Aer Lingus to author, distribute and view all

operational and regulatory content in a single

integrated platform. This partnership with

Comply365 aims to elevate the airline’s operational

performance, streamline efficiency, and ensure

stringent compliance across its operations and AOCs.

DocuNet’s robust and modern document

management platform will support Aer Lingus in

managing a wide range of critical operational

processes, from regulatory documentation to internal

workflows. It also drives operational agility, enabling

its teams to work more efficiently in today’s fastpaced

aviation industry with timely and targeted

delivery of important content to end-users and

ensuring they are maintaining utmost compliance.

“We are excited to partner with Comply365

leveraging DocuNet to modernize our operational

processes and drive highly efficient service delivery,”

said Conor Nolan, Director of Safety & Security at Aer

Lingus. “DocuNet is empowering our teams with both

flexibility and standardization of end-to-end

processes, handling all data formats on a single

platform, ensuring consistency and efficiency across

all manuals and all AOCs. Moreover, the advanced

compliance capabilities ensure users are utilizing the

latest content and enable us to streamline auditing

processes and procedures.”

Ilia Kostov, CEO of Comply365, also commented,

“We are delighted to partner with Aer Lingus to drive

operational performance improvements and enhance

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NEWS

the airline’s overall efficiency. DocuNet’s platform is

designed to streamline complex operational

processes, and we look forward to supporting Aer

Lingus in achieving its operational goals. This

partnership with Aer Lingus extends Comply365’s

reach across all of the IAG Group, enabling flexibility

for IAG airlines to share and communicate technical

content using the same platform.”

Aer Lingus is the Irish flag carrier, founded in 1936.

The airline operates over 100 routes from Dublin, Cork,

Shannon and Knock to Europe, the UK and North

America. Reaffirming its commitment to its North

American expansion, the airline will operate 24

transatlantic routes in 2025 from Dublin, Shannon and

Manchester, UK to North America and the Caribbean.

Aer Lingus is a 4-star airline, awarded by Skytrax, the

international air transport rating organization and is a

member of International Airlines Group (IAG), one of

the world’s largest airline groups. As part of IAG, Aer

Lingus has pledged to achieve net zero carbon

emissions by 2050 and has committed to powering

10% of its flights using sustainable aviation

fuel (SAF) by 2030.

Comply365 is a leading provider of Operational

Content Management, Safety Management and

Training Management in the highly regulated

industries of aviation, defense, rail and aerospace. The

business provides a powerful combination of

expertise and products underpinned by unified best

practices, empowering its customers to elevate

operational excellence, transform safety management

and training management, with closer integration of

relevant data sets across domains. The Comply365

product portfolio ensures its customers’ crews and

assets are always geared for peak operational

performance, unlocking unparalleled financial and

operational gains through more streamlined, robust

and agile operations. As the trusted technology

partner of many of the most progressive aviation,

defense, rail and aerospace organizations worldwide,

Comply365 has a global customer base of over 140

organizations.

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OPERATIONS IT CONFERENCE — EMEA.

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Conference Centre, Amsterdam, The Netherlands.


OPERATIONS IT CONFERENCE — AMERICAS.

9th and 10th September 2025. Hyatt Regency

Hotel, Miami FL, USA.


OPERATIONS IT CONFERENCE — APAC.

15th and 16th October 2025. Amari Watergate

Hotel, Bangkok, Thailand.

18TH ANNUAL FLIGHT OPERATIONS

CONFERENCE — GLOBAL. 3rd and 4th December

2025. Radisson Hotel & Conference Centre,

London Heathrow UK.

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NEWS

Comply365 and Emirates renew partnership

for superior operational performance

In early February 2025, Comply365, a leading global

provider of operational content, safety and training

management solutions for the global aviation

industry, announced that it has renewed its

longstanding partnership with Emirates, the world’s

largest international airline, continuing their

collaboration for another five years to maintain the

highest standards of operational excellence with the

market-leading DocuNet platform. As part of this

renewed agreement, Emirates will widen its adoption of

Comply365’s industry leading document management

platform, DocuNet, to streamline the creation,

distribution, and maintenance of operational manuals

for the airline, which currently serves 148 cities in 80

countries across six continents on its fleet of nearly 260

aircraft from its hub in Dubai, United Arab Emirates.

Adding DocuNet Authoring to the airline’s existing

DocuNet usage, Emirates benefits from the most

comprehensive, end-to-end operational content

management uniquely provided by DocuNet,

comprising DocuNet Authoring and DocuNet Managed

Service, as a highly effective hybrid document

management approach; as well as full mobile platform

capability (iOS, Windows, Android), all of which are fully

integrated. This empowers Emirates to standardize the

authoring and distribution of content across the airline

at scale, provide end users with a consistent document

interface and with the flexibility to adapt to different

Emirates processes, aircraft types, departments and

teams, which significantly improves productivity and

operational efficiency.

“We are very pleased to announce our renewed

partnership with Emirates, a renowned leader in global

aviation,” said Comply365 CEO, Ilia Kostov. “Our

extended relationship reflects the trust Emirates places

in Comply365 and DocuNet to support the efficiency,

compliance and performance of its flight operations

while simplifying the experience for its crews. As one of

the world’s largest airlines, superior operational

performance is paramount. We look forward to

continuing to support Emirates in achieving operational

excellence and maintaining the highest standards of

compliance while embracing innovative solutions for

continued growth.”

Emirates is the world’s largest international airline,

connecting travelers to more than 140 cities. The airline

operates the world’s largest fleet of Boeing 777 and

Airbus A380s, and now operates the Airbus A350,

offering spacious cabins and iconic inflight features

across its fleet. Emirates’ environmental efforts are

focused on three areas: reducing emissions, consuming

responsibly and preserving wildlife and habitats.


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NEWS

All Nippon Airways steps into the future of

airline retailing with Lufthansa Systems

• All Nippon Airways (ANA) and Lufthansa Systems

start a Proof of Concept (PoC) for SIRAX/ONE

Order, the financial management solution from

Lufthansa Systems

• The PoC focusses on the feasibility of IATA ONE

Order-based accounting and settlement for

non-flight related ancillary services

• SIRAX/ONE Order is the world’s most advanced

financial management solution that is fully

capable of ONE Order integration

In early February 2025, Lufthansa Systems announced

that All Nippon Airways (ANA) has decided to launch

a Proof of Concept (PoC) with the financial

management solution for order-based accounting,

settlement and reporting from Lufthansa Systems:

SIRAX/ONE Order. The PoC will focus on evaluating

the feasibility of IATA ONE Order-based accounting

and settlement for non-flight related ancillary services

in collaboration with one of ANA’s industry partners. It

will position ANA as a ‘first mover’ in the airline

industry, leading the way in modern airline

retailing practices.

“E-commerce platforms all over the world have

changed customers’ expectations towards the

shopping experience. Today airline customers ask for

personalized communication and a seamless travel

shopping experience on any distribution channel

available when putting together their travel journey.

Modern airline retailing has to fulfill this demand. It

allows us airlines to sell flight- and non-flight related

products, such as hotels, car rentals, airport transfers,

tour provider services, etc. directly to our customers

— all as a one-stop-shop-solution,” explained Yong

Choi, Project Manager Offers and Orders

Transformation at ANA.

SIRAX/ONE Order is the world’s first and most

advanced financial management solution that’s fully

capable of ONE Order integration. It streamlines

finance processes in line with IATA ONE Order and

Settlement with Orders (SwO). Lean, highly

automated order processes and services based on the

latest technology reduce implementation time and

maintenance requirements. By enabling airlines to sell,

account for, and track the delivery of new flight- and

non-flight-products and services seamlessly, it brings

airlines closer to other retailers. It allows them to

increase their agility and to be innovative by moving

from PNRs, e-tickets, and EMDs, towards

orders and services.

“The current distribution processes, such as PNR,

e-tickets and EMDs, put restrictions on a modern

customer-centric airline retailing approach. SIRAX/

ONE Order allows airlines to streamline the accounting

and settlement of any type of flight and ancillary

services. This way, ANA will be able to provide

attractive bundle offers for its customers, who will be

able to configure their travel itinerary according to

their personal needs including flight- and non-flight

ancillaries. SIRAX/ONE Order will therefore provide

ANA with additional revenue potential with airline

retailing,” said Tim Bruegmann, Chief Product Owner


Financial and Commercial Products at

Lufthansa Systems.

All Nippon Airways Co., Ltd. is a Japanese airline

headquartered in the Minato district, Tokyo, Japan. All

Nippon Airways operates services to both domestic

and international destinations and is Japan’s largest

airline. As of April 2023, the airline had approximately

12,800 employees. The airline joined as a Star Alliance

member in October 1999. All Nippon Airways operates

a fleet of a total of 240 aircraft serving 99 destinations

worldwide from its key international hubs in Narita

International Airport and Haneda International Airport.

The carrier has an extensive domestic route network

that covers the entirety of Japan, from Hokkaido in the

north to Okinawa in the south. ANA’s international

route network extends through China, Korea, India,

Southeast Asia, Canada, United States, Mexico,

Australia, and Western Europe. In addition to its

mainline operations, All Nippon Airways controls

several subsidiary passenger carriers, such as its

regional and LCC airline ANA Wings, Air Japan and

Peach Aviation. On 29 March 2013, All Nippon Airways

was named a 5-Star Airline by Skytrax.


NEWS

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Lufthansa Systems upgrades

airline financial management

In early February 2025, Lufthansa

Systems elevated its SIRAX portfolio by

offering a new level of integration and

optimized functionality in airline

financial management, minimizing

information loss and reducing the

administrative workload associated

with financial management. The

all-encompassing financial management

portfolio seamlessly combines existing

accounting and payment solutions from

Lufthansa Systems with newly revised

technical integration, specifically

designed to meet the complex needs of

today’s airlines.

“The SIRAX portfolio provides

airlines with the essential tools required

to manage the order payment,

reconciliation, and accounting

processes, enabling them to enhance

their overall performance. This

comprehensive approach improves

financial accuracy and drives

profitability in a highly competitive

market,” said Tim Bruegmann, Chief

Product Owner Financial & Commercial

Products at Lufthansa Systems.

With the SIRAX portfolio, Lufthansa

Systems assembles multiple state-ofthe-art

solutions to drive innovation in

airline payment and financial

management. The portfolio includes

airline payment orchestration and

reconciliation solutions (SIRAX/

Payment Hub, SIRAX/Payment

Reconciliation) which cover the

payment orchestration starting on the

airlines’ payment page till the

reconciliation of sales, uplift, and

payment advice.

It is completed by two solutions

subsequently accounting for the

payments: SIRAX/Revenue

Accounting, which provides a

comprehensive and automated solution

for accurately and efficiently managing

and accounting for passenger revenue,

including sales, uplifts, interline billing,

and financial reporting, while SIRAX/

ONE Order streamlines accounting and

settlement processes for airlines with

the new IATA ONE Order standard.

“Our goal with the new structure is to

create a solution that not only meets the

unique demands of airlines but also

enhances their efficiency. Airlines

choosing the full SIRAX portfolio benefit

from the comprehensive expertise of

our employees, who cover the entire

end-to-end airline process — from the

customer payment via the reconciliation

to the final accounting of an airline

order,” added Tim Bruegmann.

The solutions from Lufthansa

Systems allow a modular approach that

supports flexible integration and can be

adapted to airlines’ individual needs.

However, implementing the entire

SIRAX portfolio provides airlines with

consolidated accounting and payment

processes, minimizing information loss

and significantly reducing the

administrative workload associated

with financial management.


NEWS

Background information on

the solutions

The airline payment orchestration

solution SIRAX/Payment Hub

consolidates the payment process for

airlines, allowing them to manage all

payment processes and interfaces in

one place. The solution covers the

entire payment process from the

front end payment page and airline

payment wallet solution via the

acquirer and payment provider

routing up until reading and modifying

the PNR or order with the payment

details and ticketing triggering. It

allows airlines to reduce the time and

effort spent integrating new payment

options into their PSS processes so

that they can offer the latest and

most convenient payment options.

SIRAX/Payment Hub also reduces

the risk of fraud by passing airline

itinerary data to acquirers and

fraud check providers during the

payment process.

The payment reconciliation solution

SIRAX/Payment Reconciliation tracks

and traces all airline sales in a fully

automated manner and matches them

to their associated payments, refunds,

and chargebacks. It allows to detect

mismatches and eases the analysis

whether the correct fees and

commissions were applied.

SIRAX/Revenue Accounting is the

market leader for airline revenue

accounting solutions, with a community

of 20+ airline customers worldwide.

The modern and leading passenger

revenue accounting standard solution

allows airlines to either benefit from an

all-in-one integrated solution or to

select specific modules and combine

them with the individual needs of their

business. With this flexibility, the

product can be used for

airlines of any size.

SIRAX/ONE Order is the world’s

first and most advanced order

accounting and settlement solution for

the new IATA ONE Order and

Settlement with Orders (SwO)

standards. Lean, highly automated

order processes and services based on

the latest technology reduce

implementation time and maintenance

requirements. By seamlessly enabling

airlines to sell, account for, and track the

delivery of new flight- and non-flight

products and services, the solution

brings airlines closer to other retailers. It

allows them to increase their agility and

innovation by moving from PNRs,

e-tickets, and EMDs towards

orders and services.

Lufthansa Systems GmbH, the

leading airline IT provider, has been

shaping the future of digital aviation for

almost 30 years. Helping airlines unlock

their full potential, the company

combines profound industry know-how

with advanced technological expertise.

A subsidiary of the Lufthansa Group,

the company offers its more than 350

customers worldwide a portfolio with

often market-leading products that

cover all airline business processes

— on the flight deck, in the cabin, and

on the ground. Lufthansa Systems is

committed to improving its own

environmental footprint and that of its

airline customers of all sizes and

business models.


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NEWS

Mavi Gök Airlines (MGA) partners

with OpenAirlines

In mid-December 2024, Mavi Gök Airlines (MGA),

the emerging Turkish airline, wrapped up its kick-off

phase for SkyBreathe®, OpenAirlines’ renowned fuel

efficiency solution established over a decade ago.

Just two years after its own inception, MGA is

embracing this innovative tool to cut down on fuel

consumption and costs while reducing its

carbon footprint.

Designed to analyze flight data and deliver

actionable insights to help save fuel, the SkyBreathe®

360° eco-flying platform operates with the world’s

largest fuel efficiency database, encompassing over 21

million recorded flights. Leveraging big data

algorithms, artificial intelligence, and machine

learning, the software will provide MGA with

personalized recommendations to reduce fuel

consumption by up to 5%, a substantial benefit,

especially as fuel represents over 30% of airlines’ costs

on average. To drive peak productivity at every

operational level, SkyBreathe® will be accessible to

various MGA actors, including dispatchers,

maintenance engineers, pilots, fuel managers, etc. The

solution is adaptable to diverse roles and offers a

user-friendly interface for smooth and team-oriented

usage. The airline will also benefit from the ongoing

support of an OpenAirlines fuel expert to help

optimize the solution’s utilization and achieve new

fuel-saving objectives over time.

The SkyBreathe® Community currently connects

more than 70 airlines of different scales worldwide,

giving MGA access to a broad network of peers

focused on reducing fuel consumption and carbon

emissions in the industry.

“We are proud to have taken this step and to have

wrapped up our SkyBreathe® kick-off,” stated Deniz

Celiktas, Flight Performance Manager at MGA. “We’ll

be rolling out our fuel-saving strategy step by step,

starting with proven practices and adapting with

support from the OpenAirlines team to increase our

savings gradually. Sustainability remains central to our

mission and the whole industry nowadays, and tools

like SkyBreathe® will be key as we work toward

long-term results.”

To strengthen its fuel efficiency initiatives, the

airline will also be able to use SkyBreathe®

MyFuelCoach. This application will support pilots in

monitoring and improving their fuel efficiency

practices in both briefing and debriefing sessions. It

will offer the airline additional support, and more

fuel-saving opportunities. MGA will begin using the

app in a second phase.

“MGA has made a smart choice in selecting a tool

that will drive down their fuel costs and spending. We

are sure that SkyBreathe® and SkyBreathe®

MyFuelCoach will be a valuable resource in

supporting their operational growth and delivering

strong savings. We are proud to see the proactivity of

a young airline committed to a more responsible and

less environmentally impactful aviation industry, and

we are glad to welcome them to the SkyBreathe® user

Community” said Alexandre Feray, CEO

of OpenAirlines.

This collaboration underscores the impact of

innovative technology in building a sustainable future,

with Mavi Gök Airlines (MGA) establishing itself as a

dedicated partner in advancing environmentally

conscious aviation.

Mavi Gök Airlines (MGA) was established and

started to play an active role in the Aviation business

based in Antalya, Türkiye, in March 2007. Since the

establishment of MGA with the emphasis on quality,

the line maintenance service provided in many

locations of the world with its existing 145

maintenance authorizations, with strong inventory in

10 different countries. MGA obtained its own AOC Air

Operator license in July 2022 and made its first official

flight to Budapest on July 19, 2022. The airline

continues to provide aircraft maintenance services, in

addition to business jet and airline services, with

Boeing 737-800, Boeing 737-900ER, Boeing

777-300ER, Boeing 737-700BBJ and Cessna 208B

Grand Caravan EX Amphibian aircraft in its fleet. MGA

always implements and enhances safety and security

requirements under all circumstances. MGA became

an IOSA Airline under the IATA Operational Safety

Audit Program in May 2024, and an IATA Airline in

September 2024.



NEWS

DeltaXignia: revolutionising

aircraft maintenance and

operations with advanced

change management solutions

At the beginning of February 2025,

DeltaXignia, formerly known as

DeltaXML, announced its rebrand, a

bold step forward in providing

enterprise-grade solutions for

managing change in critical aviation

documents, content, and data. This

transformation highlights the company’s

evolution into a solutions-driven partner,

empowering aviation organizations to

streamline operations, improve

efficiency, and maintain compliance in a

rapidly changing industry.

For over two decades, DeltaXignia

has been trusted by aviation leaders to

deliver precision solutions for managing

complex transformations in

maintenance manuals, operational

documents, and regulatory data.

Renowned for its expertise, the

company’s solutions have helped

airlines, aircraft operators, and MRO

facilities to efficiently handle document

version control, data updates, and

content changes, ensuring compliance

and operational continuity.

The rebrand underscores

DeltaXignia’s expanded capabilities,

going beyond XML to support

additional structured and semistructured

formats like HTML and JSON,

critical for modern aviation IT

workflows. With its new identity,

DeltaXignia focuses on helping the

aviation industry integrate seamless

change management into their systems,

ensuring assets and resources are

utilised effectively while maintaining

compliance with stringent

regulatory requirements.

“DeltaXignia represents more than

just a name change,” said Eithne

Devine-Hynes, CEO of DeltaXignia. “It

reflects our commitment to helping the

aviation industry meet its evolving

challenges by managing critical content

and data changes with confidence,

precision, and efficiency.”

DeltaXignia delivers powerful

comparison and merging solutions

designed to help aviation organizations

manage content and data changes with

precision and efficiency. Seamlessly

integrating into maintenance and

operations systems, DeltaXignia’s

configurable workflows streamline

complex tasks like updating manuals,

tracking version control, and ensuring

compliance with regulations. The

solution is built for scalability, handling

large-scale document updates and

regulatory data transformations with

consistent reliability. To maximize value,

DeltaXignia also offers expert

consulting services.


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NEWS

‘Digital Winglets’ for real time flight paths born from NASA Tech

Before airplanes even reach the runway, pilots must

file a plan to inform air traffic controllers where

they’re going and the path they are going to take.

When planes are in the air, however, that plan often

changes. From turbulence causing passenger

discomfort and additional fuel use to unexpected

weather patterns blocking the original path, pilots

have to think on the fly and inform air traffic

controllers of any modifications to their routes. In the

past, these changes would have to happen suddenly

and with little lead time. But as airplanes have become

more digitally connected, the flying machines can

take advantage of the additional data they receive,

and a NASA-developed technology can help pilots

find the best path every time. NASA has explored

methods to improve aircraft efficiency since its

inception. Among the agency’s most famous

contributions are winglets, upturned vertical flanges

at the ends of airplane wings that eliminate turbulence

at the wingtip and significantly save fuel. Fuel

efficiency is critical to future aircraft development, as

it not only improves performance and the weight it

can carry but also reduces the amount of greenhouse

gases released into the atmosphere.

David Wing, principal researcher of air traffic

management at NASA, develops advanced autonomy

systems for aircraft, allowing operators to directly

manage flight paths in crowded skies. He noticed

some of the same technology used for safe routing

could also optimize routes for flights already in the air.

Allowing pilots to identify a better path as soon as it’s

available could save time and money.

In this screenshot of the APiJET Digital Winglets

software based on NASA technology, a route is

plotted along navigational waypoints, presenting

three options that would save fuel and time based on

real-time information.

Under Wing’s lead, NASA developed Traffic-Aware

Strategic Aircrew Requests (TASAR), software that

pilots and ground operations teams can use to find

better routes in transit.

The app runs on EFBs, computer devices approved

for use in flight operations by the FAA, most

commonly Apple iPads. Green said there are no plans

to integrate it directly into a cockpit instrument panel

because updating an app is easier. In testing with

Alaska Airlines, Green said that the program saved 2%

on fuel, working out to approximately 28,000 pounds

of fuel per hundred flights. He added, “Two percent

may not sound like much, but little savings can really

add up at airline scale.”

Several more airlines have tested the technology,

and Frontier Airlines is currently field testing for a

potential deployment of Digital Winglets across its

fleet. APiJET still keeps in touch with the developers

at NASA to further research TASAR’s benefits and

build out its commercial capabilities. “Everybody that

worked on TASAR at NASA should be really proud of

their direct impact on fuel savings and carbon

reduction,” Green said. “It’s a lot to wrap your head

around, but it works.”

NASA has a long history of transferring


technology to the private sector. The agency’s

Spinoff publication profiles NASA technologies

that have transformed into commercial products and

services, demonstrating the broader benefits of

America’s investment in its space program. Spinoff

is a publication of the Technology Transfer

program in NASA’s Space Technology Mission

Directorate (STMD).


NEWS

ASQS appoints Florian Lis-Srajer as Deputy Managing Director

At the beginning of February 2025, ASQS, a leading

provider of integrated safety and quality

management software for the aviation industry,

announced the appointment of Florian Lis-Srajer as

Deputy Managing Director ASQS Ltd. Thailand,

effective February 2025. This promotion reflects the

company’s commitment to strategic development,

ensuring stability and continuity in the Asia-Pacific

(APAC) market.

Florian has been with ASQS since 2020 and was

appointed Head of Operations Thailand in September

2024. In this role, he played a crucial part in

strengthening ASQS’s presence in the region,

optimizing internal processes, and enhancing team

performance. Under his leadership, the ASQS team in

Thailand has expanded in recent months, reflecting

the company’s growing presence in Asia. As Deputy

Managing Director, Florian will take on greater

leadership responsibilities, driving business

operations and leading strategic initiatives across the

APAC region. In addition, he will focus more on sales

in the coming months, leveraging his industry

expertise and strong client relationships. His efforts in

refining team structures and responsibilities within the

Bangkok office have significantly improved efficiency

and motivation, benefiting ASQS’s regional and

global clients.

“I am truly grateful to the leadership team for their

trust and confidence in me”, Florian LisSrajer

commented on his new appointment. “I am honored

to work alongside Günther at ASQS Ltd as Deputy

Managing Director. This journey would not be possible

without our incredible ASQS team, and I am proud to

work alongside such talented and dedicated

professionals. It is an exciting time in the aviation and

IT industries, and I am eager to contribute to our

continued growth and innovation. I look forward with

great enthusiasm to the opportunities ahead here in

the APAC region”.

Günther Schindl, co-founder and Managing

Director of ASQS, added: “I am delighted to see

Florian step into the role of Deputy Director of

ASQS Ltd. His consistent dedication and

exceptional leadership within the ASQS team in

Thailand are truly inspiring. This will not only drive

ASQS’s growth in the region but also be a tremendous

asset to our global customers, since our Bangkok

office plays a vital role in delivering services to our

customers worldwide.”

ASQS eagerly anticipates Florian’s continued

leadership, driving growth, strengthening

collaboration, and shaping the future of aviation

safety management in Asia and beyond.


@ConduceGroup

There has never been a better time

to go paperless with eTechLog8

Find out more

+44 (0)333 888 4044 info@conduce.net www.conduce.net


NEWS

Air Canada enhances operational

efficiency with advanced

solutions from Lufthansa Systems

• Successful launch of NetLine/Ops

++ strengthens Air Canada’s

operational capabilities and

readiness for

continuous improvement

• Migration to the Global Aviation

Cloud (GAC) improves system

performance and security

• Partnership with Lufthansa Systems

delivers benefits to

employees and customers

In late January 2025, Air Canada

successfully implemented the

next-generation airline operation

solution NetLine/Ops ++ from

Lufthansa Systems, enhancing its

operational efficiency and capabilities.

This strategic move empowers

employees with advanced tools and

delivers a superior customer

experience. Simultaneously, Lufthansa

Systems migrated Air Canada’s

solutions to the Global Aviation Cloud

(GAC), a highly secure multi-cloud

infrastructure environment. This

migration allows Air Canada to leverage

technological innovations from a

leading cloud provider while focusing

on its core business.

Building on a long-standing

partnership, Air Canada and Lufthansa

Systems continue to integrate state-ofthe-art

solutions that meet the evolving

needs of modern air travel. As one of

the oldest and largest customers of

Lufthansa Systems outside the

Lufthansa Group, Air Canada has

significantly influenced the

development of operational solutions.

“We are delighted to deepen our

collaboration with Lufthansa Systems

and are excited about the launch of

NetLine/Ops ++. By integrating this

advanced solution into our operations,

we empower our employees with

better tools and enhance our ability to

make real-time decisions, ultimately

benefiting our customers. We are also

better equipped to implement future

improvements, keeping Air Canada

agile and competitive. The recent

migrations have laid a strong

foundation for our future cooperation,

and the joint project team ensured a

seamless transition,” said Kevin

O’Connor, Senior Vice President of

Global Airports and Operations

Control at Air Canada.

Thomas Wittmann, CEO of

Lufthansa Systems, explained, “Our

partnership with Air Canada is built on


NEWS

the deep mutual trust we have earned

over the past decades. As an important

customer and reference in the

American market, we are very pleased

that Air Canada trusts our flight and

ground operation solutions. We trust

Air Canada to help us make our

solutions even better and more tailored

to the needs of the global

airline community.”

Implementing NetLine/Ops ++ and

other operational tools from Lufthansa

Systems like Lido Flight 4D enables Air

Canada to streamline operations,

improve situational awareness, and

enhance decision-making capabilities.

Employees benefit from intuitive

interfaces and robust functionalities

that simplify complex tasks and

increase productivity. Customers will

experience more efficient operations

through improved punctuality and

reliability. The advanced systems allow

Air Canada to respond swiftly to

operational challenges, minimizing

disruptions and enhancing the travel

experience. Air Canada’s commitment

to leveraging advanced technologies

underscores its dedication to providing

exceptional service and maintaining its

position as an industry leader. The

strengthened partnership with

Lufthansa Systems will facilitate

continued innovation and growth.

Air Canada is Canada’s largest

airline and the largest provider of

scheduled passenger services in the

Canadian market, the Canada-U.S.

transborder market and in the

international market to and from

Canada. Air Canada is a founding

member of Star Alliance, providing

the world’s most comprehensive air

transportation network. Air Canada’s

predecessor, Trans-Canada Air Lines

(TCA), inaugurated its first flight on

September 1, 1937. The 50-minute flight

aboard a Lockheed L-10A carried two

passengers and mail between

Vancouver and Seattle. By 1964, TCA

had grown to become Canada’s

national airline; it changed its name to

Air Canada. The airline became fully

privatized in 1989. Air Canada’s Class A

variable voting shares and Class B

voting shares are traded on the Toronto

Stock Exchange under the single ticker

symbol ‘AC’ and on the OTCQX

International Premier in the U.S. under

the single ticker symbol ‘ACDVF’. Its

corporate headquarters are

located in Montreal.

Lufthansa Systems GmbH, a leading

airline IT provider, has been shaping the

future of digital aviation for almost 30

years. Helping airlines unlock their full

potential, the company combines

profound industry know-how with

advanced technological expertise. A

subsidiary of the Lufthansa Group, the

company offers its more than 350

customers worldwide a portfolio with

often market-leading products that

cover all airline business processes

— on the flight deck, in the cabin, and

on the ground. Lufthansa Systems is

committed to improving its own

environmental footprint and that of its

airline customers of all sizes and

business models. Headquartered in

Raunheim near Frankfurt/Main,

Germany, Lufthansa Systems employs

around 3,000 people at its locations

in 16 countries.

“The system is one of the biggest advances

in Line Maintenance, Engineering and Operations

that I have ever encountered.”

Andy Pyett, Line Maintenance Control

British Airways CityFlyer


NEWS

Seattle’s APiJET lands $4.5m grant from the

FAA to enhance tool for fuel efficient flights

APiJET, a Seattle-based aviation data analytics

company, announced, in mid-February 2025, that it

has landed a $4.5 million grant from the Federal

Aviation Administration. The startup has developed a

tool called Digital Winglets that helps passenger and

cargo airlines optimize their fuel use while at flying at

cruising altitudes. The software incorporates real-time

data about wind, weather, the speed and weight of a

plane, air traffic and other parameters, along with a

plane’s Aircraft Performance Model, which includes

details on the specific characteristics of the aircraft, its

engines and the degradation of these components

over time. The company’s Digital Winglets tool ingests

all of this information and suggests flight plan

changes — maybe moving to a different altitude,

adjusting speed or shifting a route. APiJET’s product

can cut fuel use by approximately 1.5% or more for

passenger flights and 2.5% for cargo flights, according

to tests by airlines. Even small reductions add up

financially and in terms of climate impacts. The global

commercial airlines sector burns close to 100 billion

gallons of jet fuel annually, according to Statista.

Digital Winglets suggests multiple options for

adjusting a flight between Chicago O’Hare

International Airport (KORD) and Orlando

International Airport (KMCO) that include

combinations of changes in altitude and route. The

interface highlights the potential fuel and time

savings. (APiJET Image)

“Airlines need to save money. Inflation is high.

There’s pressure to reduce pollution, there’s pressure

to reduce carbon,” said APiJET CEO Rob Green in an

interview with GeekWire. “All those things are driving

a lot of interest in the [APiJET] product.”

There are efforts globally to use non-fossil fuels in

planes, including increased production of sustainable

aviation fuels (SAF) and the development of electric-

and hydrogen-powered aircraft. But SAF volumes are

a small fraction of the fuel needed and other

alternatives are in still progress.

The FAA grant will help APiJET increase the

potential reach of its tool by developing Aircraft

Performance Models for additional aircraft types. The

funding comes from the FAA’s Fueling Aviation’s

Sustainable Transition program, which received

funding through the Biden Administration’s

Inflation Reduction Act.

APiJET built Digital Winglets using flightoptimization

algorithms developed and tested by

NASA, which are known as Traffic Aware Strategic

Aircrew Requests, or TASAR. The Seattle company

was the first licensee of the technology in 2019, and

Green said his team still works with the administration.

The tool operates in remote servers in the cloud,

analyzing the flight plan and suggesting potential

changes. The recommendations go first to the

dispatcher, who helps manage the flight plan for the

airline, and then to the pilot. If the pilot likes the

change, they submit a request to FAA air traffic

controllers before an update is implemented. Digital

Winglets can also be implemented through a

third-party application, and the recommendations

can be sent directly to pilots, depending on an airline’s

preference. Green touted Digital Winglets’ easy-touse

interface and the need for minimal training for

users as key selling points.

The system can be readily modified with additional

data, including national airspace regulations and

information on flight restrictions. Some planes, for

example, don’t have features that allow for flights over

water, while certain countries in the Middle East limit

which nations can fly over them. Digital Winglets

could also be used to optimize routes to reduce the

formation of planet-warming contrails, an issue

garnering increasing concern among

European regulators.

“Just think about it as layers on a Google map,”

said Mauricio Gonzalez de la Fuente, APiJET’s vice

president of product and business development. “We

can add anything.”

Other companies offering aviation sustainability

software include Air Space Intelligence, Honeywell

Forge, GE Digital, OpenAirlines, and PACE Aerospace

Engineering and Information Technology.

APiJET was formed in 2018 following Aviation

Partners’ acquisition of iJET Technologies. The merger

of the Seattle companies brought together leaders

and engineers from Boeing, Microsoft and other tech

ventures to work on aviation sustainability. In October

2020, the private equity firm Indigo Partners bought a

majority stake of APiJET, while Aviation Partners and

iJET Technologies remain minority investors, Green

said. Phoenix-based Indigo Partners also has

controlling interests in low-cost carriers Frontier

Airlines and Chile’s JetSmart, plus stakes in Mexico’s

Volaris and Hungary’s Wizz Air, according to the

publication Flight Global. APiJET and Frontier

announced in June 2023 that the airline would be the

first to field test Digital Winglets, and that additional

trials are underway.



NEWS

SunExpress to manage commercial inventory with Revenue Integrity

• Revenue Integrity is the commercial solution from

Lufthansa Systems to protect airlines’ inventory.

• SunExpress implemented real-time, fully

automated solution to manage strongly

growing inventory.

• Decision supported by positive experience of

current Revenue Integrity customers.

In late February 2025, SunExpress, a joint venture

between Lufthansa and Turkish Airlines,

implemented Revenue Integrity, the commercial

solution from Lufthansa Systems, to manage its

commercial inventory.

With the doubling of its fleet within the next ten

years and a continuous expansion of services to new

markets and routes, SunExpress is currently growing

significantly. Thus, keeping control of its inventory is

becoming increasingly important for the value carrier,

that has again been awarded “Best Leisure Airline in

Europe” by Skytrax.

Revenue Integrity offers a real-time, fully

automated solution that keeps the inventory free of

duplicates and fictitious names, prevents churning

and includes the handling of unticketed bookings.

With Revenue Integrity, SunExpress will gain

additional revenue from seats being returned to the

sales cycle, save costs from canceled bookings, and

be able to clean inventory figures, making them more

accurate. Additionally, Revenue Integrity extends its

interface compatibility by implementing an entirely

new interface to the existing Passenger Service

System (PSS) from SunExpress.

“We are pleased to strengthen our partnership

with SunExpress. It makes us very proud that,

besides our Revenue Integrity functionalities, this

decision was supported by the positive experience

our current customers have with this solution,” stated

Marco Cesa, Senior Vice President Regional

Management EMEA at Lufthansa Systems.

SunExpress already uses a wide range of solutions

from Lufthansa Systems, including the Lido solutions

for flight operations and the NetLine solutions for

ground operations.

SunExpress was established in 1989 as a joint

venture of Turkish Airlines and Lufthansa; the airline

acts as a tourism ambassador between Türkiye and

Europe with 35 years of experience and leisure airline

expertise. SunExpress flies on 200 routes to 35

countries and carries more than 12 million passengers

every year. With its headquarters in Antalya and

Frankfurt and bases in Izmir and Ankara, SunExpress

has around 4000 employees. SunExpress was named

the ‘Best Leisure Airline in Europe’ in the latest global

survey by Skytrax



TOGGLE

NEWS

Vietjet and OpenAirlines partner to optimize flight fuel efficiency

using AI-driven technology

In early February 2025, Vietnam’s new-age carrier

Vietjet signed a strategic partnership agreement

with OpenAirlines, a global leader in airline fuel

efficiency solutions leveraging artificial intelligence

(AI), continuing the airline’s journey of flight

operations optimization.

Vietjet will be the first airline in Vietnam to adopt

SkyBreathe®, an innovative platform that leverages

artificial intelligence, big data algorithms, and

machine learning to analyze numerous flight data and

optimize fuel usage. The system collects and

integrates information from multiple sources,

including aircraft data and fuel reports, into a single

platform. With over 21 million flights analyzed, the

platform relies on the world’s largest fuel efficiency

database for airlines.

The SkyBreathe® 360° eco-flying platform

identifies concrete opportunities for fuel savings and

provides practical recommendations tailored to

various airline stakeholders, including pilots and flight

operations managers for effective collaboration,

fostering a green culture while maximizing

productivity within their organizations. According to

OpenAirlines’ analysis, SkyBreathe®’s easy-to-use

interface and detailed analytics will empower Vietjet

to make informed decisions, reduce its fuel

consumption by 2%, and lower CO2 emissions by over

96 thousand tons per year.

Vietjet will also roll out the SkyBreathe®

MyFuelCoach application to all its pilots. As a

dedicated fuel assistant, this app offers personalized

eco-briefings and debriefings for each pilot. These

tailored insights allow them to easily monitor their

performance, identify areas for improvement, and

implement optimal fuel efficiency best practices. This

will enable them to lower fuel consumption while

minimizing the environmental impact of their flights.

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NEWS

“This partnership underscores

Vietjet’s unwavering commitment to

more sustainable flight operations. By

harnessing the power of innovation and

digitalization, the airline is transforming

its ambitious goal of net-zero emissions

by 2050 into concrete actions that

benefit not only itself but the entire

aviation ecosystem, travelers, and the

planet. The implementation of

SkyBreathe® is already underway,

ensuring Vietjet can quickly unlock its

full potential and start seeing

measurable results,” said Alexandre

Feray, CEO of OpenAirlines.

Vietjet Vice President Luong The

Phuc also shared: “Today’s agreement

with OpenAirlines represents a

significant milestone in Vietjet’s

sustainable development strategy. By

leveraging advanced technologies, we

can continuously innovate, optimize

operations, reduce fuel consumption

and CO2 emissions, and enhance

passengers’ flight experiences at

reasonable costs. This collaboration

also highlights Vietjet’s relentless

efforts towards sustainability while

delivering long-term benefits to the

global aviation industry.”

By joining the 73 members of the

SkyBreathe® Community, Vietjet gains

access to a dynamic international

network of airlines committed to

developing a more sustainable aviation

industry. As a member of this

community, Vietjet will also receive

ongoing support from a dedicated

OpenAirlines fuel expert, who will help

the airline optimize performance and

maximize benefits all along its

SkyBreathe® journey.

Vietjet is one of the fastest-growing

airlines in the Asia-Pacific region. The

airline is expanding its modern fleet

with aircraft from world-leading

manufacturers, while actively extending

its global flight network. The airline has

implemented numerous strategic

partnerships with key international

aviation and technology partners,

aiming for sustainable development.

Vietjet is a fully-fledged member of

International Air Transport Association

(IATA) with the IATA Operational Safety

Audit (IOSA) certificate. As Vietnam’s

largest private carrier, the airline was

awarded the highest ranking for safety

with 7 stars by airlineratings.com, the

world’s only safety and product rating

website, and was listed as one of the

world’s 50 best airlines for healthy

financing and operations by Airfinance

Journal. The airline has also been

named as Best Low-Cost Carrier by

renowned organizations such as

Skytrax, CAPA, Airline Ratings,

and many others.

OpenAirlines comprises a team of

highly-qualified mathematicians,

aeronautical engineers, data scientists,

pilots, IT experts, and aircraft

performance specialists who operate

from its bases in Toulouse, Hong Kong,

Miami, and Montreal. The French

clean-tech is specialized in developing

digital technology to help airlines

achieve their sustainability and

emissions targets. They developed

SkyBreathe®, a comprehensive

eco-flying solution for airlines to reduce

fuel costs and CO2 emissions, today

used by 70+ airlines worldwide.


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NEWS

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Motulus Integrated Crew Scheduling (MICS)

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Increase Aircraft

Utilisation

Reduce Fuel Costs

MICS is a pioneering optimization product that generates crew

pairings and crew rosters in one optimization run.

Motulus Tail Assignment (MTA)

MTA allocates aircraft to flights by looking for the best solution to

reduce costs (e.g. fuel) and provide operational stability.

Motulus Network Optimization (MNO)

MNO answers the question of when to fly where. Combining

aircraft, crew and yield inputs it generates the optimal solution.

ASAP announces strategic

integration partnership with

eTT Aviation

In mid- January 2025, Automated

Systems in Aircraft Performance, Inc.

(ASAP), a global leader in aircraft

performance software, was proud to

announce a new integration

partnership with eTT Aviation, a trusted

provider of advanced flight planning,

crew and aviation management. This

strategic collaboration is set to enhance

the ASAP STAR system on the iPad and

web, providing its operators with more

precise and reliable calculations for

Drift-down and weight & Balance

Performance.

Enhanced Flight Planning

Capabilities and Optimized

Performance

Through this integration, ASAP’s STAR

Aircraft Performance & Analysis System

will incorporate eTT’s SkedFlex Flight

Planning System to further incorporate

general flight information, fuel burn

data, and route waypoint data to

enhance weight & balance and drift

down performance calculations. In

addition, this collaboration will further

determine more accurate maximum

takeoff and landing weights as well as

limitations computed during enroute

analysis for drift down weight

limitations. Ultimately, the partnership

and its design will further optimize the

accuracy of flight plans, ensuring

compliance with operational safety

standards while maximizing

payload efficiency.

“We are excited about the unique

potential this new partnership unlocks.

By seamlessly integrating our STAR

system with eTT Aviation’s SkedFlex

Flight Planning solution, we are poised

to drive unparalleled operational

efficiency for our operators. This

integration will enable real-time data

synchronization, ensuring more precise

and reliable calculations that will further

enhance both flight safety and

operational efficiency. At ASAP,

delivering exceptional customer

satisfaction remains at the core of our

mission. This strategic alliance

empowers us to exceed the evolving

demands of our current and future

customers, while reinforcing our

competitive edge in an increasingly

dynamic and fast pace aviation

landscape,” said Cecil Teets,

President & CEO at ASAP.

Tom LaJoie, President and CEO of

eTT Aviation, added, “Our partnership

with ASAP is an important step in

reinforcing our commitment to

providing comprehensive, data-driven

flight planning solutions. By integrating

ASAP’s precise weight analysis tools,

we can offer operators more informed

and efficient decision-making

capabilities, ultimately enhancing

safety and optimizing performance.”


NEWS

Dana Knight, Product Director at

eTT Aviation, further added, “This

partnership will significantly bolster our

Flight Planning System, offering a

seamless blend of real-time data and

advanced analytical tools that give

airlines the confidence they need to

optimize routes without sacrificing

safety. We are excited to see the

positive impact this will have on our

clients’ operations.”

Key Benefits

• More Accurate Weight Limitation

Calculations: Ensures maximum

takeoff, landing and drift down

weight limitations are factored

into flight plans

• Enhanced Operational Efficiency:

With a streamlined, quick and easy

data integration, dispatchers and

flight planners have instant access

to vital runway and enroute

weight data. In addition, flight

information and fuel information

is auto populated into the ASAP

STAR system which removes the

need for manual input by both

dispatch and the pilots. This

ultimately leads to an increase in

time savings and reduction in

user-input errors.

• Improved Compliance and Safety:

Incorporating the ASAP’s

performance analysis system with

eTT’s flight planning system will

further ensure adherence to industry

safety regulations and improve

operational risk management.

Automated Systems in Aircraft

Performance Inc. (ASAP) has become

a go-to provider of critical runway and

enroute analysis tools. Founded in 1995

with a commitment to enhancing

aviation safety and performance

and with decades of industry

experience, ASAP has developed a

suite of solutions designed to

help flight planners and dispatchers

manage weight limitations and

analyze complex flight scenarios

with precision.

eTT Aviation, headquartered in

Boise, Idaho, is a premier provider of

comprehensive software solutions that

support the multifaceted needs of

airline operations. The company has

built its reputation on delivering

products that simplify complex

operational tasks and enhance

decision-making across the

aviation industry. With solutions such as

the Flight and Crew Management

System (FCMS) and the Flight

Planning System, eTT Aviation helps

airlines and operators optimize their

scheduling, flight planning, and

resource management.

eTT Aviation’s commitment to

innovation, efficiency, and customer

satisfaction has positioned it as a

trusted partner for airlines of all sizes,

from regional carriers to large

commercial fleets.

Planning for the Future

The integration of ASAP’s analytical

tools into eTT Aviation’s SkedFlex

Flight Planning System will help

airlines and operators enhance their

flight planning capabilities, ensuring

greater precision, safety, and

operational efficiency.



NEWS

JetSMART will reduce 2% fuel

consumption per flight with

Digital Winglets, equivalent to

planting 750,000 trees in 2025

• JetSMART has implemented Digital Winglets, an artificial intelligence

technology that uses real-time data to generate flight-specific

recommendations, enhancing operational efficiency, reducing costs, and

achieving sustainability goals. The airline is the first in Latin America to adopt

this technology, developed in collaboration with NASA and

licensed by APiJET.

• 750,000 trees are equivalent to planting a forest the size of 14,000 soccer

fields. If the aviation industry were to adopt similar technologies, the

environmental impact would be equivalent to planting 870 million trees,

covering an area the size of France.

Towards the end of January 2025 and

during the International Day for the

Reduction of CO2 Emissions, the South

American Ultra Low-Cost Carrier,

JetSMART, and aviation software

technology firm, APiJET, announced

the first commercial implementation of

Digital Winglets in Latin America.

Digital Winglets is a flight path

optimization (FPO) solution that builds

on Traffic Aware Strategic Aircrew

Requests (TASAR), a technology

developed by NASA and licensed by

APiJET, along with proprietary

algorithms, mapping technologies, and

live state data. It enables JetSMART to

make informed, route-specific flight

optimization decisions to save fuel,

improve flight punctuality, and reduce

carbon emissions, achieving higher

efficiency and productivity ratios.

“Digital Winglets is configured to

analyze the unique characteristics of

each customer’s aircraft in real-world

flight conditions to generate

recommendations for individual flight


NEWS

routing. By utilizing these recommendations,

JetSMART can opt for Air Traffic Control approval

for alternative routes, be it vertical, lateral, or

a combination of the two” said Rob Green,

APiJET’s CEO.

“At JetSMART, we are at the forefront of global

aviation technology innovation, constantly striving for

maximum efficiency and minimal carbon footprint.

Innovation is a fundamental part of our SMART model,

and we are very proud to be pioneers in using Digital

Winglets. This technology will reduce fuel

consumption and emissions through artificial

intelligence, allowing us to continue our mission with

APiJET of offering the lowest fares to our customers

by being the most efficient airline”, said Estuardo

Ortiz, CEO of JetSMART.

“The technical depth and agility of the JetSMART

team is a testament to the airline’s innovation culture.

We believe Flight Path Optimization with Digital

Winglets is only the beginning of our collaboration

with JetSMART” Mr. Green added.

Digital Winglets testing started in the fall and is now

deployed, generating real-time recommendations that

JetSMART dispatchers and pilots evaluate for Air

Traffic Control approval.

JetSMART Airlines is the largest and fastest

growing ultra-low cost (ULC) airline in South America,

committed to offering affordable fares and expanding

air connectivity in the region. Since its founding in

2016, JetSMART has revolutionized the airline industry,

currently serving more than 80 domestic and

international routes in Chile, Argentina, Peru,

Colombia, Brazil, Uruguay, Paraguay and Ecuador. Its

fleet of 44 Airbus A320 and A321 aircraft, one of the

youngest and most modern on the continent, supports

its operational capacity and efficiency. JetSMART’s

business model is based on radical low-cost efficiency,

which has enabled millions of passengers to access air

transport for the first time, connecting secondary

cities and significantly reducing prices in each market

it enters. With the backing of world-class investors

such as Indigo Partners and American Airlines,

JetSMART is positioned as the leader in the low-cost

market and plans to operate more than 100 aircraft by

2028, connecting communities and creating new

opportunities for South American travelers. The airline

has been repeatedly recognized for its operational

excellence, winning awards such as the SKYTRAX for

the best low-cost airline in South America in 2021 and

2023. In addition, its alliance with American Airlines

and the accrual of miles in the AAdvantage program,

expands its route network and strengthens the value

proposition for passengers.

APiJET, based in Seattle, WA, is the aviation

software company behind Digital Winglets®, the flight

route optimization solution that provides real-time,

conflict-free, alternative flight paths. Digital Winglets

continuously analyzes flight telemetry, including

aircraft performance, wind, restricted airspace,

convective weather, turbulence, and conflicting traffic,

recommending real-time, conflict-free vertical and

lateral rerouting. Digital Winglets reduces fuel burn

and flight time, accelerating sustainability goals.

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NEWS

Alhind Air Selects PPS Flight Planning by AIR SUPPORT A/S for

Efficient and Environmentally Friendly Flight Operations

Towards the end of February 2025,

Alhind Air, a new airline based in

Cochin, Kerala, was pleased to

announce the signing of a long-term

agreement with AIR SUPPORT A/S for

the implementation of PPS Flight

Planning®. Alhind Air will soon

commence operations, connecting a

wide range of destinations across India

with a modern fleet of ATR72-

600 aircraft.

The selection of PPS Flight Planning

will provide Alhind Air with numerous

advantages, including advanced and

highly optimized flight planning. This will

ensure the most efficient routes are

used, supporting Alhind Air’s

commitment to environmental

sustainability by reducing fuel burn. PPS

Flight Planning by AIR SUPPORT is a

trusted solution used by more than 500

operators in 100+ countries globally. The

latest generation PPS X environment

offers exceptional flight planning, fuel

planning, and optimization functionality.

Since its establishment in 1989, AIR

SUPPORT A/S, with headquarters in

Denmark, has been delivering innovative

flight planning solutions to clients

worldwide, with a global team located in

Denmark, Belgium, France,

Canada, and Singapore.

“We are thrilled to partner with AIR

SUPPORT A/S and implement PPS

Flight Planning® for our operations. The

advanced capabilities of PPS X will

enable us to optimize our flight routes,

significantly reduce fuel consumption,

and minimize our environmental

impact. This aligns perfectly with our

commitment to sustainability and

operational efficiency. We are confident

that this collaboration will support our

mission to provide safe, reliable, and

eco-friendly air travel to our

passengers. Additionally, Alhind Air is

proud to support a range of UDAN

routes across southern India,

connecting business, friends, and family

with direct services and a modern fleet

of aircraft.” said Reena Rahman, Chief

Operating Officer, Alhind Air.

“We are immensely proud that

Alhind Air has chosen PPS Flight

Planning for their operations. For 35

years, we have been dedicated to

supporting airlines with safe, efficient,

and reliable flight planning. India is a

vital and dynamic market for us, and,

over the past decade, we have

witnessed remarkable transformations

with enhanced connectivity, more

airports, and an increasing number of

airlines serving India and beyond.

Initiatives like UDAN have opened up

unprecedented travel opportunities for

residents of smaller towns and

cities across India.

Alhind Air’s decision to select PPS

Flight Planning is a testament to the

thorough evaluation by the Alhind

team and the relentless efforts of our

entire AIR SUPPORT team. We

remain committed to continuously

enhancing and developing our

solutions to meet the evolving needs

of airlines worldwide, both today and

long into the future.” said Stephen

Young, Vice President of Sales,

APAC, AIR SUPPORT.


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18th ANNUAL FLIGHT OPERATIONS CONFERENCE

3rd & 4th December 2025

Radisson Hotel & Conference Centre, London Heathrow UK

CASE STUDY: VIRGIN ATLANTIC

Virgin Atlantic increases fuel efficiency

gains with a pilot-first behavior solution

Jason Read, Manager Flight Operations Engineering & Efficiency at Virgin Atlantic

describes a behavioral science-driven solution to fuel efficiency and emissions reduction



The main theme of this article is how Virgin Atlantic’s successful

implementation of a behavioral science application has motivated our

pilots to be more fuel efficient and produced significant fuel savings. But

before that, I’ll give readers a brief introduction to Virgin Atlantic and an

overview of our approach to fuel efficiency more generally, to demonstrate how

Signol fits in and enhances existing initiatives.

FUEL EFFICIENCY AT VIRGIN ATLANTIC

Virgin Atlantic airline is based in the UK, and its operations are all long-haul. The

fleet includes about 40 wide-body aircraft, including Airbus A350-1000, A330-

300 and neo, plus Boeing 787-9. Like all aviation companies, we have a target to

meet net zero by 2050 and, as we are a long-haul airline, most of that will be

achieved by increasing our use of SAF (Sustainable Aviation Fuel), alongside

continued fleet transformation and pursuing greater operational efficiency.

Mission to net zero

20

08

1st airline to

fly a

commercial

jet using SAF

20

11

Founding

member

20

18

1 st airline to

fly a commercial

jet fuel

derived from

waste

Stopped

serving beef

on board

and in

clubhouses

2019

17%

reduction

in aircraft

CO2/RTK vs.

2007

Set target to

reduce single

use (virgin)

plastics

onboard by

90%

Retired all

fourengine

aircraft

2020

Founding

member of

Jet Zero

Council

2022

35%

reduction

in CO2 in

the last

decade

SAF

Partnership

with

Reduced

single use

(virgin) plastic

onboard by

90%

2023

First

transatlantic

100% SAF

flight

First TCFD

Report

published

2023

15%

CO2 /RTK

reduction

2026

10% SAF

15% Net

CO2 reduction

2030

40%

Net CO2

reduction 1

2040

Net

Zero

2050

“…we were the first airline to fly a commercial airliner

across the Atlantic fueled with 100% SAF. This flight

managed to reach key results (like a 64% reduction in

CO2e) with no engine modifications and no aircraft

modifications, but as a fully drop-in solution. ”

There is already a fuel efficiency program in Virgin Atlantic, and we have

looked at fuel efficiency across the whole flight for many years now, including

ground operations, flight planning and in-flight optimizations such as up-linking

wind data and temperature data — more examples in figure 2.

Operational Efficiencies

Fuel Efficiency initiatives – 2023 annual CO 2 Emissions reduction – 24,000T

Ground

Operations

Flight

Planning

Making use of more sustainable equipment at the terminal to provide the

electrical power and air conditioning to reduce APU usage.

Optimizing Potable water loading.

Flying the most cost-effective flight plan based on overflights and fuel burn.

Reduced contingency fuel as per regulation without compromising safety.

Figure 1

Virgin Atlantic is probably at the forefront of using SAF (figure 1). In 2008, we were

the first airline to fly a jet airliner with part SAF, and in 2023 we were the first airline

to fly a commercial airliner across the Atlantic fueled with 100% SAF. This flight

managed to reach key results (like a 64% reduction in CO2e) with no engine

modifications and no aircraft modifications, but as a fully drop-in solution. We’ll

continue increasing our proportion of SAF and reducing our CO2 emissions

through a process of fleet transformation, which has included retiring all of our

four-engine aircraft in 2019; we’ve now got one of the newest fleets in the world.

That fleet transformation will continue, and we’ll also pursue operational

efficiencies to meet our targets.

Inflight

Optimisation

Flight Crew

Technique

Figure 2

Uplink actual wind data during flight so flight crew utilized more up to date

information so they can fly more optimal.

Using third party application inflight to allow crews to fly at a more optimum

speed based on the conditions on the day.

Flight Crew have a huge impact on fuel saving.

Encouraging to use all techniques available without compromising safety.



THE BEHAVIOR SCIENCE OPPORTUNITY WITH SIGNOL

We rely on pilots to adapt and optimize their behavior given the particular

conditions they are experiencing, so pilot engagement is a core part of our fuel

efficiency program. But, as readers will understand, flight and crew engagement

can be very challenging, particularly since they are a remote workforce. Here are

some of the techniques we use at Virgin Atlantic (figure 3).

Flight Crew

Engagement

EFB

• All pilots have company iPads

• Notice to Aircrew

• Newsletters

• Feedback on Flight reports

• Company NOTAMS

Virtual

• Use of Videos

• Emails

In-Person

• As a remote workforce difficult to engage

• Pilots Ops Days (flight crew in HQ for a Day)

• Meet at Gate house

Figure 3

Like many airlines, all Virgin Atlantic pilots have an iPad; we can send them notices

and newsletters, and they can send us feedback on eForms, etc. That’s quite an

effective way of getting feedback from them. We also produce a fuel efficiency

bulletin every quarter to give them an update on all the initiatives that we are doing

as a company, as well as how they’re doing. Still, it is all anonymous, so we can’t

interact with individual pilots through that. We wanted to explore the opportunity

to engage pilots directly using behavioral science and understand how this could

enhance our fuel efficiency initiatives and ultimately increase fuel savings.

In 2014 we collaborated with behavioral researchers and analysts associated

with Signol in a study which tested different behavioral science techniques and

how those can influence pilots’ fuel-saving behavior. The research showed that

changes in pilots’ behavior over the eight-month study period led to both lower

CO2 emissions (by 21,500 metric tons) and an estimated $5.4 million

reduction in fuel costs.

Following the research, Signol went on and digitized the behavior change

service into a software platform. At the end of 2021, we signed up with Signol to

harness the fuel-saving opportunity already identified by the joint study. In the

first month, we selected a few pilots to enroll to iron out all the bugs and get

feedback from them; then we rolled it out to the rest of the pilot workforce.

Within the first 18 months, we managed to reduce our fuel burn by 0.7 percent.

Improvements are continuing and we are working with Signol to keep

refining the program.

Overview

Virgin Atlantic launched

Signol’s service in 2021,

following joint research on

how behavioral science

techniques could support

fuel efficiency.

Figure 4

In 2014

Initial research conducted

Virgin Atlantic conducted The Captain’s Study with researchers

associated with Signol to explore the impact of captains’ behavior

on fuel efficiency.

In 2021

Signol’s service commences

Virgin Atlantic launched Signol’s behavioral science service - now

developed into a fully digitalised solution - to engage its pilots to

implement fuel-saving behaviors more often and more effectively.

2023

18 months in

In the first 18 months, Virgin Atlantic saved over 39,400 tonnes of

CO 2 through using Signol, equivalent to a 0.7% fuel burn reduction.

2024

Continued improvement

Further increases in captains’ fuel efficient behavior and resulting

CO 2 savings.

HOW SIGNOL REDUCES FUEL CONSUMPTION AND CO2

EMISSIONS

Signol is a communication service and software application. It combines our

operational data with data analytics and behavioral science to evaluate the



implementation of fuel-saving techniques while motivating and encouraging flight

crew to act on those opportunities (figure 5).

What is Signol

Signol is a behavioral science solution which engages pilots directly

to seamlessly increase fuel efficiency.

Identifies specific fuel-saving actions with high potential

for improvements.

Motivates pilots with personalized goals, feedback,

personal performance insights and impact reframing.

6) including providing each pilot with performance feedback on their fuel-saving

practices. We, the flight operations managers, can access aggregated, anonymized

summaries that reflect the overall efficiency of the crew. This approach empowers

individuals to improve performance and supports a broader culture of sustainable,

data-informed decision-making at the individual level.

Example of techniques employed through the Signol communications

Personalized goals are based on captains’

previous fuel-saving behavior in specific

circumstances, ensuring that these goals are fair

and achievable within safety considerations.

Figure 5

Analyses and quantifies the impact of each individual's

actions, with anonymized insights for managers.

Creates a positive culture of fuel efficiency without

demanding extra work from pilots.

Signol leverages advanced data analytics to convert Virgin Atlantic’s raw fuelrelated

operational data into 18 behavioral change techniques (examples in figure

Social motivation is achieved by providing captains

with insights on how often their peers take specific

fuel-saving action in similar circumstances.

Individual impact showing how much CO 2 captains

have saved is presented with relatable, real-world

comparisons to feel more relevant and tangible.

Figure 6

HAVE YOU REACHED

A LIMIT IN YOUR FUEL

EFFICIENCY GAINS?

ACHIEVE MORE WITH

BEHAVIOUR CHANGE

Little changes stack up

Book a Demo

signol.io



IMPLEMENTING SIGNOL’S PILOT-FIRST APPROACH

As you can imagine, if a solution is using pilots’ personal data, you have to talk to

the unions, especially in the UK. Signol actually did a lot of this work for us. They

consulted with representatives from leading unions, including BALPA in the UK,

and representatives from Virgin as well, including some who weren’t even part of

the original study, to address questions around safety and data usage (figure 7).

How we implemented

70% of Virgin Atlantic Captain’s

voluntarily signed up

SAFETY IS PARAMOUNT

All Virgin Atlantic captains receive personalized fuel-saving goals which are based

on analysis of their previous behavior, and we ensure that these goals are

achievable while maintaining safety and accounting for varied circumstances.

Social motivation is used to highlight that others achieve fuel savings in similar

circumstances, which reminds captains that they can also implement this specific

behavior at the next relevant opportunity.

By providing insights directly to captains on their personal impact, framed in

relatable terms, users remain highly engaged. All these techniques have resulted

in a very high email open rate; around 80% after a year and a half in. This

indicates that our captains continue to interact with Signol’s service and value it.

Since email is an important channel for communicating with pilots and delivering

behavior change techniques, users’ continued engagement with Signol’s emails

maintains the opportunity for behavior improvements.

Figure 7

ACCURATE DATA

AND CALCULATIONS

ENGAGEMENT WITH

DATA PROTECTION

NOT USED TO

PERFORMANCE MANAGE

ENSURE THE LANGUAGE IS

PILOT APPROPRIATE

“

Captain

Virgin Atlantic

I like to see how much fuel and

CO 2 I’ve saved. Seeing how

efficiently I can fly the aircraft; all

those things are really important.

I can see that I’ve burned two

tonnes less this month - that’s

very beneficial.

Discussions centered on how Signol’s service would prioritize safety, considering

that, in reality, not all fuel-saving techniques can be used on every single flight. For

example, we wouldn’t expect pilots to reduce discretionary fuel use in dangerous

weather conditions. Signol addresses this by building exclusions into the pilots’

goals and providing them with opportunities to share notes on why a particular

fuel-saving technique was not possible in those circumstances. Other

considerations included avoiding leaderboards, not gamifying the service, and

preserving anonymity. Signol’s service ticks all those boxes and we do not use

performance management techniques like this. We ensure that Signol, Virgin and

unions are all in agreement about how to prioritize data protection and we

demonstrated that all GDPR concerns were addressed since Signol emails

captains directly.

”

“By providing insights directly to captains on their personal impact, framed in relatable terms, users remain highly

engaged. All these techniques have resulted in a very high email open rate; around 80% after a year and a half in.”



Data accuracy is another important aspect since the pilots can actually see

the specific data of their flight. If this is not accurate, they’ll lose confidence, and

that will negate the effectiveness of the service. We work with Signol to ensure

the data available through the service is all accurate and very similar to what

pilots can see on the aircraft. Another decision which resulted from union

discussions is that captains voluntarily sign up for the service; we didn’t impose

the requirement to sign up. About 70 percent of captains at Virgin Atlantic have

voluntarily signed up for the service at the time of writing, which is a

good proportion.

Finally, we addressed unions’ concerns around whether personalized goals

could be seen as unfair since some pilots have ‘easier-to-reach’ targets. To

establish personalized goals, we look at the previous data, and then we

implement slightly better goals, so we make sure that they can be achieved by

the individual. Pilots understand that their personal targets are different from

other people’s targets, but they don’t know anyone else’s specific targets or

fuel-saving scores and we don’t see them either; only Signol knows. This helps

create a positive culture of realistic fuel-saving rather than a culture of

comparison. There are no financial incentives for pilots to save fuel. Similarly,

pilots are not held responsible if they fail to meet fuel-saving targets.

SIGNOL’S IMPACT: INCREASED FUEL-SAVING IN FOUR AREAS

Across the first 18 months of using Signol, we managed to save 39,000 tons of

CO2e, and we are engaging more of our pilots all the time. We have seen pilots

increase their fuel-saving behavior in the four areas Signol addresses for Virgin:

optimizing discretionary fuel load, implementing reduced engine taxi in and out

procedures, and burning less fuel than the flight plan.

Behaviour success: Fuel efficient actions increased across all four areas

Figure 8

Optimal

Discretionary

Fuel Load

Calculate and

load only the fuel

required to

account for

changes in zero

fuel weight

from 51.4% to

57.0%

Reduced

Engine Taxi In

Ensure one engine

burns less than 80%

of the fuel burned

by the other engine

during taxi in

from 30.9% to

48.6%

Reduced

Engine Taxi

Out

Ensure one engine

burns less than 80%

of the fuel burned

by the other engine

during taxi out

from 19.4% to

29.3%

Efficient

Flight

Burn no more than

the planned trip

fuel accounting for

changes in takeoff

weight

from 55.7% to

55.8%

Readers will know that there are many factors affecting fuel burn that are outside

of flight crew control so Signol’s analysis of the change in behavior and fuel saving

takes into account as many relevant factors as possible. As you can see, the results

show that the difference between pre-Signol and post-Signol is an increase in all of

these behaviors. Since there are a lot of things that affect fuel burn, it’s quite

challenging to specifically find out the reason why that fuel burn has changed. So,

Signol uses a method called econometrics that essentially removes all of the

factors that affect fuel burn but are independent of Signol — different aircraft

types, different routes, different calendars, etc. — in order to isolate the crew’s

impact on fuel consumption in a comparison between pre-Signol and post-Signol.

“…there are a lot of things that affect fuel burn, it’s quite

challenging to specifically find out the reason why that

fuel burn has changed. So, Signol uses a method called

econometrics that essentially removes all of the factors

that affect fuel burn but are independent of Signol —

different aircraft types, different routes, different

calendars, etc., …”



noise. This is called regression towards the mean. This is why Signol’s econometric

analysis is a useful method for understanding the overall impact and net fuel

savings, alongside looking at individual behavior change like in the graph on the left.

WHAT WE’VE LEARNT WITH SIGNOL

In summary, we’ve used Signol for three years now and have achieved impressive

results (figure 10).

Signol also uses other analysis methods to see the change in individuals’

behavior in each of the four areas. For example, we see for Reduced Engine Taxi

In (RETI) how each captain’s behavior changed from the baseline after they

registered with Signol (figure 9).

A detailed view of crew performance for Reduce Engine Taxi In (RETI)

Performance vs Baseline since registering with Signol

(where Baseline is the average success per pilot pre-Signol)

After Signol: 48.6%

Before Signol: 30.9%

Figure 9

Behavior success (%)

100%

50%

0%

Individual operator

As you can see, most of the captains have improved their implementation of this

fuel management technique, representing around an 18% increase on average.

However, some of the top performers have actually decreased in their RETI

implementation. This is mainly due to circumstances that decrease the number of

opportunities pilots actually had to implement this fuel-saving technique. Because

we’re a long-haul, our pilots only fly about 10 times a month — not that often. And if

you remove all the occasions when external factors prevented a pilot from

successfully implementing RETI, the data set gets very small, and there’s a lot of

In summary

Over a period of 18

months, Virgin Atlantic

used Signol to engage

their pilots and reduce

39,400 tonnes of CO2.

Figure 10

Equivalent to 300

flights between

London and New

York.

39,400

tonnes of CO 2

0.7%

Jet fuel savings

12,479

Tonnes of fuel

saved

8%

Behavior success

increase

Now, the question is: how do we continue to improve on this and continue to reap

the benefits of using Signol? Normally, if you implement anything, after a time,

engagement fades away or the impact plateaus. We have had an opportunity to

learn what happens when Signol pauses its service for a period, when we had to

undergo a massive data change at Virgin Atlantic because we were changing our

operational and crewing systems. Since we weren’t able to send data to Signol for

quite a while until the new operational and crewing systems were migrated over,

this allowed us to learn more about the lasting impact Signol has on the captains’

fuel efficiency behavior even when it is not active (figure 11).

What if Signol was turned off

During this period:

• Captains did not receive any regular Signol emails.

• They were still able to access the Signol app.

• But the Signol app was not updated with new data.

Captains became less fuel-efficient in

the absence of continuous nudging.

A residual benefit of Signol:

Captains stayed above their pre-Signol

levels of fuel saving behavior during the

6 month pause.

Figure 11



“…our work with Signol has shown how important it is to involve pilot unions early in any project which uses pilot data

and individual performance insights. Luckily, Signol has done a lot of this work before, and they continue to engage with

a lot of pilot unions…”

During that time, Signol wasn’t sending any emails to captains, so they weren’t

being nudged to be more fuel-efficient in a targeted way. None of the data in the

app was being updated, but captains could still go into the app if they wanted to.

The graphs on the right of the figure show a reduction in fuel-efficient behavior

while Signol was turned off, but that behavior remained higher than the pre-Signol

levels, so there was still some residual effect there. For Virgin, this reinforced that

it’s very important to keep using Signol to proactively and directly engage pilots to

keep improving fuel efficiency behavior.

On another note, our work with Signol has shown how important it is to involve

pilot unions early in any project which uses pilot data and individual performance

insights. Luckily, Signol has done a lot of this work before, and they continue to

engage with a lot of pilot unions on questions about safety and data protection.

Getting pilots onside and instilling confidence in a new initiative like Signol is also

crucial. If you implement something that’s wrong, pilots will rapidly lose confidence

and, if one person loses confidence, it will be communicated to the rest of the pilot

community very quickly. At Virgin Atlantic there’s a pilot WhatsApp group where

information spreads like wildfire, so we made sure that all pilots’ concerns were

addressed very early on. Working with Signol has highlighted the importance of

communicating with pilots in the right way — ensuring that we don’t talk down to

them, recognizing that they’re professionals and know how to fly. Signol’s product

reflects continuous research and interviews with pilots, which ensures that the

language is appropriate and it’s not condescending.

WHAT’S NEXT FOR VIRGIN AND SIGNOL?

As already mentioned, we’re still working with Signol and continuing to adapt the

service to our needs, including refining the ‘efficient flight’ behavior to account for

more factors and exploring whether to use auto-enrollment for new users, who can

still opt-out of the voluntary initiative. We’re looking to see if we can include first

officers into Signol’s service, since we believe that first officers have a big influence

on the fuel efficiency of the whole flight; they probably affect the behavior of the

captain as well.

We have opportunities to use an additional behavior change techniques:

prosocial incentives i.e. charitable donations Virgin would make to causes pilots

care about to reward users for reaching their fuel-saving goals. This technique

was included in the original 2014 research, and we are now looking into using it as

part of the current service while ensuring that using incentives does not

undermine safety in any way.

I hope that you’ve found Virgin’s experience with Signol informative and,

especially if you are planning a similar implementation in your airline, that it can

contribute to your research.

JASON READ

Jason is the Flight Operations Engineering and Efficiency Manager at Virgin Atlantic

Airways. He has more than ten years’ experience working within the aviation

industry, mainly within flight operation’s engineering specializing in providing

technical flight operations expertise to Flight crew, Operations, and engineering. His

current role has been focusing on company-wide fuel efficiency initiatives to ensure Virgin

Atlantic can meet its sustainability goals.

VIRGIN ATLANTIC

Virgin Atlantic is an airline based in the UK flying all long-haul

services with about 40 wide-body aircraft in a mixed fleet

including Airbus A350-1000, A330-300 and neo, plus Boeing

787-9 aircraft. Services operate from its main hub at London Heathrow and its secondary

hub at Manchester to destinations in North America, the Caribbean, Africa, the Middle East,

and Asia. The airline also operates seasonal services from Edinburgh.

SIGNOL

Building trust within the piloting community delivers greater savings,

which is why Signol has been developed in collaboration with unions, who

recognize the important work that Signol contributes towards helping

pilots and airlines become more sustainable, whilst maintaining full anonymity for pilots.

Signol’s behavioral change software helps cut carbon emissions and costs by nudging

operators to reduce waste one decision at a time.

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HOW I SEE IT: REDIFLY

Why early action on

EASA Part-IS compliance

is critical for aviation

organizations

Jack Clancy, Product Specialist, at REDiFly, explains why EASA

Part-IS is needed, the critical dates, the costs of non-compliance

and the benefits of compliance

Aviation faces increasing threats from

sophisticated cyberattacks targeting

everything from operational systems to

passenger data. Delaying compliance with

EASA Part-IS could result in disruptions to flight

schedules and/or regulatory penalties. With key

deadlines approaching, organizations must act now to

secure their operations and future-proof their systems.

The key compliance deadlines are:

• 16 October 2025: Airports, design, and

production organizations;

• 22 February 2026: Airlines, CAMOs, and air

navigation service providers (ANSPs).

WHAT IS EASA PART-IS?

EASA Part-IS mandates the implementation of an

Information Security Management System (ISMS)

within aviation organizations to address cyber risks

that could affect safety. This regulation integrates


HOW I SEE IT: REDIFLY

“EASA Part-IS mandates the

implementation of an Information

Security Management System

(ISMS) within aviation

organizations to address cyber

risks that could affect safety”

information security into existing Safety Management

Systems (SMS) and focuses on mitigating both IT and

operational risks.

A complementary framework often used as a

starting point is ISO 27001, an internationally

recognized standard for ISMS implementation.

While ISO 27001 is adaptable across industries, its

core principles make it an ideal foundation for

meeting Part-IS requirements.

HOW EASA PART-IS AND ISO 27001

WORK TOGETHER

Organizations can streamline their path to compliance

by building on ISO 27001’s framework. Here’s how the

two standards align:

• ISMS Implementation: Both require ISMS, but

Part-IS tailors ISO 27001 principles to

aviation-specific risks.

• Risk Assessment: ISO 27001 focuses on IT risks,

while Part-IS extends assessments to safetycritical

impacts.

• Incident Management: Both cover detection and

response, but Part-IS adds mandatory safetyrelated

incident reporting.

• Supply Chain Security: ISO 27001’s supplier

controls align with Part-IS requirements for

managing risks within functional chains.

• Continuous Improvement: Both emphasize

ongoing adaptation to new threats and

vulnerabilities.

WHY ACTING EARLY IS ESSENTIAL

1. Streamlined Compliance — Organizations already

implementing ISO 27001 can build on their existing

systems to meet Part-IS requirements. Acting early

allows time to conduct thorough assessments and

close any gaps.

2. Minimized Operational Disruption — Phasing in

changes early helps integrate the ISMS with

existing SMS processes and supply chain systems.

This gradual approach prevents bottlenecks and

reduces the risk of last-minute complications. For

example, a European airport that began

integrating ISO 27001 into its operations early

avoided disruptions during regulatory audits by

having its systems fully aligned in advance.

3. Enhanced Resilience Against Cyber Threats — As

cyberattacks on aviation grow more sophisticated,

acting early ensures vulnerabilities are addressed

before they can be exploited. Securing operational

systems, data flows, and supply chains enhances

resilience and safety.

4. Competitive Advantage — Demonstrating

proactive compliance positions your organization

as a leader in aviation security. This builds trust

with customers, partners, and regulators and gives

you a competitive edge when bidding for

contracts or entering partnerships.

5. Preparedness for Emerging Threats — Cyber risks

evolve rapidly. Early action provides time to

address emerging vulnerabilities and protect

critical systems, such as air traffic control networks

and operational interfaces, from future threats.

STEPS TO TAKE NOW

• Conduct a Gap Analysis: Identify discrepancies

between your current security practices and

Part-IS requirements.

• Develop or Adapt an ISMS: Build on ISO 27001

where applicable, ensuring aviation-specific

risks are addressed.

• Secure Supply Chain Interfaces: Mitigate risks

from third-party vendors and functional chains.

• Train Your Team: Ensure staff understand how to

recognize, report, and respond to security risks.

• Collaborate with Regulators: Engage with

national aviation authorities to validate your

compliance strategy.

THE STRATEGIC ADVANTAGE OF

ACTING EARLY

Compliance with EASA Part-IS is more than a

regulatory requirement; it’s a strategic move to

safeguard operations, protect passengers, and build

resilience against emerging threats. Acting now will:

• Help you meet deadlines without last-minute stress;

• Fortify safety and security throughout

your organization;

• Position you as a leader in aviation security.

“Compliance with EASA Part-IS is more than a regulatory requirement; it’s a

strategic move to safeguard operations, protect passengers, and build

resilience against emerging threats”


CASE STUDY: SOUTHWEST AIRLINES

Southwest Airlines upgrades flight

planning and flight management

Jennifer Paine, Managing Director within Southwest Airlines’ Technology Department

shares the experience of utilizing a 5D Flight Planning and Flight Management Solution for

automated cost driven route optimization



This case study is about the selection and implementation of a new flight

planning solution at Southwest Airlines plus the new features and benefits

that the new solution has brought with it. But let me first introduce myself. I

have responsibility for the technology that supports mostly our Network

Operations Center. As readers will know, if you’re involved in an airline, what

happens in the Network Operations Center impacts everything in the airline.

Through this current upgrade, we have undergone a transition from our older

technology, flight planning system to be revolutionized with the new Flightkeys 5D

system. Before that, though, a brief introduction to Southwest Airlines (figure 1).

Southwest Airlines Then

For an informal 45 min. demo session

loretta@skykeys.aero

OFF-LINE DECISION SUPPORT

TURBULENCE, CONTRAIL & COST-AWARENESS

INTUITIVE VISUALIZATIONS

ON-DEVICE TRAJECTORY OPTIMIZATION

REDUCES OPERATING COSTS

ENHANCES SUSTAINABILITY

QUICK & EASY INTEGRATION

Figure 1



The business started in 1971 with three planes serving three cities. Fast forward to

today, and we operate more than 4000 flights a day with over 800 aircraft in the

fleet. There are 80,000 employees in Southwest Airlines. Operating on this scale

makes it really complicated to do a major system replacement. It also makes it

complicated to find vendors who can support our performance requirements and

our metrics. So, it’s been great to partner with Flightkeys and to see that they can

support our operation. We fly more than 500,000 passengers a day and figure 2 is

an actual simulation of our flight schedule at the time of writing.

Southwest Airlines (Now)

Blending connectivity and nonstop service has contributed to Southwest’s success

as the largest domestic airline1 with 4k flights carrying 500k passengers per day.

Southwest Airlines Now

Avg flights per day:

4,028

Peak flights per day:

4,460

Total flights 2023:

1.47M

Figure 2 — Proprietary & Confidential

For readers who might not be familiar with us, we’re not a hub and spoke airline

like most traditional carriers, we use a combination of hub and spoke plus point to

point (figure 3).


It means that, if we have a disruption in the middle of our day, it’s not just going to

impact those flights that are going in and out, it will also impact the flights that

continue on the line. That’s incredibly important when we’re looking into

technology solutions because, if our technology is down or we have disruptions,

it’s going to impact the entire day. Bearing that in mind, we’re very focused on

resilience and performance plus scalability.



In figure 4, readers will see our top five strategic priorities for the last several

years, and you’ll notice that Flightkeys actually satisfies three of the top five and

fits into those characteristics.

Southwest Airlines Strategic Priorities

FLIGHTKEYS 5D

Modern, scalable,

resilient application

Reduced fuel burn


Increased dispatcher

& fuel efficiency

The aim was to modernize the operation. Like most airlines, we have applications

that have been around for a while, mostly because it is difficult to replace large

systems while running the airline. However, looking to the future, we want to make

sure that all of our tools are on the latest and greatest technology stacks and can

support the level of resilience we need. We also want to have a low-cost footprint

as, I’m sure, do most readers. The actual business results of implementing

Flightkeys is that we have higher levels of efficiency on our dispatch side, and we

have reduced our fuel burn. And speaking of reducing fuel burn, that also helps

make us a good citizen, because we are lowering our impact on the earth. So,

Flightkeys really has been a big one for us when it comes to our strategic priorities.

Here is a glimpse of our Network Operations Center (figure 5).

“…we have applications that have been around for a while,

mostly because it is difficult to replace large systems

while running the airline. However, looking to the future,

we want to make sure that all of our tools are on the

latest and greatest technology stacks and can support

the level of resilience we need.”

Figure 5

This illustrates the scale of our operation. This room will be full of hundreds of

dispatchers, crew schedulers, maintenance operation controllers and leadership.

We have half a million people’s lives in our hands every day, so we take it very



“We have half a million people’s lives in our hands every day, so we take it very seriously. In that context, Flightkeys is

considered to be the most transformational project for the lives of the dispatchers in Southwest since we started.”

seriously. In that context, Flightkeys is considered to be the most transformational

project for the lives of the dispatchers in Southwest since we started (figure 6). In

short, we’re impacting a majority of the people who sit in this room in a very

positive way with this project.

Figures 7.1, 7.2 and 7.3 are a few screenshots of the actual application.

Automation & Dispatcher Efficiency

Fully Automated flight plan process

• Includes suitability checks to ensure compliance and efficiency

• Can be run days in advance

Selects best alternate airports

• Displays all applicable range rings on the map view

• Based on a particular flight, route, and/or time of day.

More frequent fuel scoring (every 3 minutes)

• Early visibility into any potential fuel overburn scenarios


Advantages of FLIGHTKEYS 5D

• Automation of tasks, leading to an increase

in dispatcher efficiency and assurance of

compliance and safety

• New capabilities for dispatchers to utilize to

manage the operation

• Reduced fuel burn, which decreases cost

and increases sustainability

In short, we’re impacting a majority of the people who sit in this room in a very

positive way with this project.

Figure 7.1 — Proprietary & Confidential

Seamless re-routing

• 22 clicks in existing system is a few clicks in 5D

• Quick response for routing around weather and turbulence

Dispatchers, like pilots, love to have a lot of information at their fingertips, and

Flightkeys does just that. Users are able to see at-a-glimpse all the flights they’re

monitoring. However, it’s also set up in such a way that users don’t have to see all

the flights that are on their desk. They can choose to have all those little bricks

popped into where only alerts pop out and get their attention. That was something

that was really interesting to us, because we’re operating at scale. We have

dispatchers watching 40 to 50 flights at a time, and we don’t want them staring at

each puck. Instead, we want them alerted when something happens. So that’s part

of the efficiency that we’ve been able to get.



Reduced Fuel Burn

Proactive routing around airspace closures

• Plans most cost-effective route

Gate-to-Gate flight planning

• More specific than guidance from airport to airport

Comparative flight plans

• Run multiple plans with different variables to compare fuel

burn, cost, and flight times

More accurate flight times

• Can reduce block time and increase aircraft utilization

fuel. We also can run multiple plans with different criteria, and compare and

contrast and decide which flight plan we want to choose for that particular route.

New Capabilities

Event-driven alerting to dispatchers

• Awareness for NOTAMs and weather updates

• Increases safety for crew and passengers

Customer avoidance areas

• Dispatchers can create an area for turbulence and the optimized route

will avoid it

Variable Cost Index (VCI)

• Ability to balance fuel and flight times to create network efficiency

• Delay Cost Optimization


Looking at fuel burn, there are several different ways in which we’re reducing that

as well. One is proactively routing around obstacles. Again, there’s these great

alerts that let the dispatcher know that there’s something in their route, and they

can choose to automatically let Flightkeys solve it for them. We also have Gate to

Gate flight plans now, for the first time. Previously, our flight plans would say

airport to airport, which meant that the pilot had to decide, when they got to the

airport, what route did they take to the runway of their choice, and what route to

the gate. But now, the application chooses the most efficient way to pick the best

runway and the best gate, so that the pilot just has to follow the plan, and we save

“…the pilot had to decide, when they got to the airport,

what route did they take to the runway of their choice,

and what route to the gate. But now, the application

chooses the most efficient way to pick the best runway

and the best gate, so that the pilot just has to follow the

plan, and we save fuel.”


Non-CO 2 Emission Avoidance

• Incorporates contrail forecast for avoidance on route based on

customizable cost settings

• Contrails could be responsible for 2/3 of aviation's total climate impact

Furthermore, we received some new capabilities as part of the product, and I’ll explain

them further on. As I mentioned earlier, reducing fuel burn and being more efficient

as an operation is critical as well. From a dispatcher efficiency standpoint, one of the

cool things about this product is that the entire flight plan creation is automated, with

the safety checks, the compliance checks and suitability checks all included in that

automation. Previously, while a portion of the flight plan was created automatically,

the dispatchers would still have to go through these suitability checks manually.

Again, this has been a huge time saver plus, of course, it supports our high levels of

compliance and safety just by having the system do it as opposed to a person.

The tool also allows us to select the best alternate airports in any situation. For

every flight, it looks at the particulars of the flight and determines that

automatically. So again, the dispatcher doesn’t have to do that on their own.

There is also very frequent fuel scoring, so you can really keep your eye on that

fuel burn and make sure that we’re not over burning. And one that I love is

rerouting. The tool makes it so easy for us to reroute; with our previous tool, it

took 22 clicks in order to do what Flightkeys does naturally today in an

automated fashion. It makes us more reactive to moving around weather or

turbulence situations.



There are also flight times. For Southwest Airlines, flight times are key. That

may seem a little unusual, but our whole operation runs on the idea that we’re

going to be super-efficient in the way we use each of our aircraft. If we can fly

more flights with a single plane, then we will be more productive; so, the closer

we can get to having accurate estimated times and sticking with those time

blocks, the better off we will be. As we run with Flightkeys for a while longer, we’ll

be able to identify opportunities to shrink some of that block time, save time in

the schedule and better utilize our aircraft overall.

As well as the big ticket features above, there are other features that have

added real value to our operations. I’ve mentioned the alerting already, but any

kind of NOTAM or weather updates get proactively pushed to the dispatcher,

which, of course, increases safety for both our crew and our passengers. When it

comes to turbulence, in particular, we can also create custom areas that we want

to avoid. If the dispatcher knows that there’s something like, turbulence or other

reasons which mean that there is an area they want to avoid, they can just draw a

simple line around that area, and Flightkeys will automatically route around it in

the most fuel-efficient way. And then there is variable cost index. This is that

balance when sometimes the pilot might want to burn more fuel because the

flight is running a little late and they want to regain some time; Flightkeys offers

the opportunity to compare and contrast; would it be better to burn fuel for the

sake of the operation, or would it be better to save costs on this flight? And last,

certainly not least, we’re looking forward to reducing our impact on the planet.

We aren’t using this feature yet, but there is a way to have contrail forecasts built

into our plans and there’s scientific consensus today that contrails could account

for two thirds of the total climate impact for aviation. We are looking forward to

integrating this into our operation.



“… any kind of NOTAM or weather updates get

proactively pushed to the dispatcher, which, of course,

increases safety for both our crew and our passengers.

When it comes to turbulence, in particular, we can also

create custom areas that we want to avoid.”

IMPLEMENTATION AND DEPLOYMENT

The decision to select and implement a new flight planning and flight management

solution was a top-down driven initiative, and it was good to get support for this.

Readers might be used to an environment where commercial projects tend to get

a lot of support, because the business cases look really great; but it’s harder to get

support for operational projects. We had that challenge and it took us several years

to get this project approved. It was eventually approved mostly on the strength of

the business case around fuel burn, but we also got it approved because of risk to

the operation with our existing systems. The larger we’ve grown, the more likely it

is that any IT disruption becomes a very large problem. So, the fact that we weren’t

on the latest and greatest technology stacks introduced risk, and that risk was

something that resonated with our executive board.

There were many challenges during implementation. A project like this at

anything this size can be rather like taking the engine out of the car while the car

is still running down the road. Much of the challenge has been around ensuring

data quality as we’ve rebuilt integrations, ensuring that we have the right

resilience in place. But just the sheer scale and complexity of the environment

means there are sometimes details that get missed; then, when you get to

testing, you realize there are things that need to be addressed. So, a lot of time

was spent on testing, especially with our dispatchers and our front line. Also,

training was a really large program. The training schedule dictated our roll out

and deployment schedule.

I want to briefly touch on our deployment approach. We did not start using

Flightkeys for all our flights from the beginning but took a risk-based approach

to deployment, starting small with ETOPS Hawaii operations and that was for a

number of reasons. First, there are fewer flights on that service. Second,

dispatchers on the Hawaii service are our experts, because it’s more complicated

to dispatch ETOPS flights. And third, the ETOPS flight plans incorporate so much

of the capabilities that we would be covering off on all the functionality of the

tool. We wanted to feel really confident that everything worked the way we

expected before deploying the solution into our higher frequency domestic

network. So, we started in June 2024 with ETOPS flights; we ramped up from

June through July, up to around 330 flights a day, once we added in international

flights as well, and then in October, we flipped the switch to perform almost

4500 flights a day using Flightkeys. It was very valuable to have that time to

really get comfortable with the system. We were able to make sure all of our

dispatchers were trained, identify any kind of small defects or areas where we

might want the system to function a bit differently, and we were able to

incorporate those changes during that time so that we felt really confident when

we rolled out in October to our entire operation (figure 8).

FLIGHTKEYS 5D | Deployment Approach

Phased launch to reduce risk and provide ample opportunity for training

6/14:

FLIGHTKEYS 5D first

flights

• Successfully launched the first 3

ETOPS Flights using

FLIGHTKEYS 5D

• Utilized Dispatch SME’s and

Management Pilots

6/14 – 7/3:

Soft Launch of ETOPS and

International

• Started with 2 to 5 ETOPS flights

per day

• Ramped up to ~12 ETOPS and

International flights per day


7/10 — 10/14:

Full launch of ETOPS and

International

• Ramped up to all ETOPS and

International flights (~330/day)

• First time non-SME dispatchers

using the system

October:

Full launch of all flights

• All ~4500 flights per day will use

FLIGHTKEYS 5D

• All dispatchers will use the system

The pictures in figure 7 are from our very first flight using Flightkeys. It was a flight

from Hawaii, so we used our signature Hawaiian plane to fly that flight, and those

are our awesome dispatchers who created the flight plan and the pilots who flew

the flight. It was an enjoyable milestone moment for us,

One other thing of note is that we already used the Fusion product for flight

following. So, we have Fusion and Flightkeys. We don’t anticipate removing

Fusion from our operation. As of now, there are capabilities in the Fusion product

that we like that aren’t yet in the Flightkeys system, not that they won’t be in the

future, but we do prefer having both at the moment. Keep in mind our scale; a

dispatcher having to watch 40 to 50 flights at a time needs a lot of functionality

to be covered for them in the flight following system.



that worked out for us. Our dispatchers have already noticed that the fuel forecasts

are really accurate. They love all the automation, of course, they love all the data at

their fingertips, and then our own technology, our own training teams. The

dispatchers said they felt ready for this transition. They felt like the training

had equipped them.

As I mentioned earlier, and it’s the sub subtitle of figure 8, it is the most

transformational change to the dispatch role since Southwest began. And it’s

been a fun journey, but I couldn’t finish the article without stating that Flightkeys

has been a fabulous partner for us. I know at times we can be a little

overwhelming and a little high maintenance, but they have dealt with that very

well, and have been incredibly responsive. We’re looking forward to many years

working together.

WHAT THE EMPLOYEES ARE SAYING

Of course, the most important opinions will be those of the people who use the

Flightkeys solution (figure 9). One thing that’s important to note here is we had

already transitioned to AvioBook as the delivery mechanism for the flight

plan to the pilots.

FLIGHTKEYS 5D | What are our Employees saying?

“It’s the most transformational change to the dispatch role since SWA began!”

“The training prepared

me well for this

massive change!”

-Dispatcher


“Using Aviobook with

this system change

has made the

transition seamless.”

-Pilot

“I have so much data

at my fingertips!”

-Dispatcher

“The fuel forecasts are

so accurate!”

“The system does so

many awesome things

automatically that we

used to do manually!”

-Dispatcher

-Dispatcher

One of the best comments was from a pilot who said, “… we didn’t really notice

much. The transition has been seamless.” In fact, there are a few things that moved

around on the flight plan and a couple things that work a little differently, but

generally their job stayed the same because AvioBook allowed us to transition

seamlessly from our previous system to our new system, and actually helped us

have two systems running in parallel at the same time and it was good to see how

JENNIFER PAINE

Jennifer Paine is a Managing Director within Southwest Airlines’ Technology

Department, responsible for providing Southwest’s Network Operations Center with

the appropriate technology solutions to meet their needs, including deploying new

flight planning and fleet management applications. Having joined Southwest in

2007, Jennifer has led various strategic initiatives, such as AirTran Integration, 737-800

onboarding, Flag Certification, Commodity Tracking Scanning, and replacement of several

key operational systems, while supporting Ground Ops, NOC, Crew, and Tech Ops

during her tenure.

SOUTHWEST AIRLINES

Southwest Airlines Co. is a low-cost airline headquartered in

Dallas, and with scheduled service to 121 destinations in the

United States and ten other countries. As of 2018, Southwest

carried more domestic passengers than any other United States airline. It is currently the

third largest airline in the world based on passengers flown and with an all Boeing 737 family

fleet of 801 aircraft, making it the fourth-largest commercial airline fleet in the world.

FLIGHTKEYS

FLIGHTKEYS mission is to completely re-write the science of

flight management for the 21st century by precisely meeting

the emerging requirements of cost-optimized aircraft

operations, trajectory-based operations and reduction of emissions. The business’s research

takes place in a corporate climate that promotes innovation, continuous search for

excellence and ensures we have fun in what we are doing.






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AIRCRAFT IT Operations: VENDOR FLIGHT LOG

VENDOR FLIGHT LOG: ASQS

Günther Schindl explains how, spotting a gap in the

market, ASQS created a user-friendly, integrated

quality and safety software putting users first

Günther Schindl, co-founder and CEO of ASQS, is responsible for the corporate

development, sales and customer relations of the ASQS Group. Together with his

partner and co-founder Günther Syrowatka (CTO) as well as ASQS CCO, Jonathan

Frey and Deputy Managing Director ASQS Thailand, Florian Lis-Srajer, he shapes

the further development of ASQS corporate strategy. He holds a degree in

aviation management and worked for more than a decade as project and quality

manager in commercial and business aviation in Austria and Luxembourg.

Aircraft IT: Your name, your job title, and the name

of the business?

Günther Schindl, co-founder and CEO of the ASQS

Group. ASQS stands for Advanced Safety and

Quality Solutions.

Aircraft IT: How did ASQS get started?

GS: In 2008, when it was clear that Safety

Management Systems (SMS) were to become

mandatory for aviation worldwide, I was working as a

Compliance Monitoring Manager for an aircraft

operator. Recognizing the industry’s need for a

web-based platform that seamlessly integrated safety

and quality management — something unavailable at

the time — my partners and I founded ASQS. Our goal

was to develop an integrated Quality and Safety

Management Software (iQSMS) designed by aviation

professionals for aviation professionals, leveraging our

hands-on industry experience. Initially, we targeted

the executive and business aviation market, but

growing interest from airlines led us to expand across

the entire aviation sector. Over the past 16 years, we

have evolved from a two-person start-up into a

leading global software provider, now serving more

than 400 aviation organizations worldwide. Our

“Our goal was to develop an

integrated Quality and Safety

Management Software (iQSMS)

designed by aviation professionals

for aviation professionals,

leveraging our hands-on

industry experience”


journey is reflected in our commitment to innovation

and the industry’s trust in iQSMS as a comprehensive

safety and quality management solution.

Aircraft IT: What is the guiding business principle

that drives ASQS?

GS: At ASQS, our customers’ needs always take

priority. Developing feature-rich software is easy, but

ensuring its intuitiveness for high user acceptance is

the real challenge. That’s why our development

process is guided by a key question: ‘Which

functionalities truly simplify our users’ daily tasks?’ We

focus on implementing these features in the most

user-friendly way possible, ensuring efficiency,

practicality, and seamless integration into aviation

operations. Additionally, the service around our

product iQSMS is essential for us. Many of my

colleagues working directly with our customers, have

hands on experience in the aviation industry or even


“…our customers’ needs always take priority. Developing feature-rich software

is easy, but ensuring its intuitiveness for high user acceptance is the

real challenge.”

worked with iQSMS in their previous jobs. This

experience brings our service to another level. We do

not see ourselves as a software provider but as a

service provider for our customers.

Aircraft IT: What has ASQS’s greatest business

achievement been to date, and why?

GS: ASQS’s greatest achievement is its transformation

from a small start-up with limited resources into a

global leader in aviation safety and quality

management. From the start, we were driven by

passion, perseverance, and a commitment to making

aviation safer. Today, we are proud to be the first

operator to fully integrate AI into an aviation SMS,

setting new industry standards. This milestone reflects

our ongoing commitment to innovation, customer

support, and delivering cutting-edge solutions —

values that continue to define ASQS today.

Aircraft IT: What have been your disappointments

and what have you learned from them?

GS: Fortunately, we have not faced major

disappointments. One notable challenge, however, was

the delay in launching iQSMS Quality Module Version 4

— a modern and even more intuitive interface and

streamlined user experience — as planned. Although

we had ambitious release plans, unforeseen

circumstances, including the pandemic, forced us to

postpone. In hindsight, this extra time allowed us to

further enhance the module, delivering even greater

value to our customers. The key lesson? Adaptability is

essential — delays can lead to improvements, and

flexibility remains a cornerstone of ASQS’s success.

Aircraft IT: In a sentence, how would you summarize

what ASQS does for aircraft operations customers?

GS: With the iQSMS Suite, we provide an intuitive,

integrated, and modular software solution for quality,

safety, and risk management, helping aviation

customers worldwide enhance safety and efficiency,

reduce operational costs and maintain

regulatory compliance.

Aircraft IT: What do you feel will be the next big

thing in operations Aviation IT?

GS: Artificial intelligence will remain a driving force,

shaping the future of aviation IT by allowing operators

to focus on high-risk scenarios while automating

routine tasks. The goal is to enhance efficiency

through optimized resource allocation, reduced

workload, and improved decision-making. With the

iQSMS AI capabilities, powered by Beams Technology

and Lufthansa Industry Solutions, we are already

bringing this vision to life, pioneering a new era in

aviation safety management.

Aircraft IT: What do you want your customers to

say about ASQS?

GS: That ASQS is a strong and reliable partner that

always tries to find the best solution for our

customers’ needs and requirements by listening to

them and understanding their challenges and goals. A

partner that not only sells software, but also provides

a great user experience, excellent service and

customer support.

Aircraft IT: Günther Schindl, thank you for your time.


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AIRCRAFT IT

Operations

CASE STUDY: FLAIR AIRLINES

AI-Powered Solutions as the Key to

Operational Efficiency and

Sustainability at Flair Airlines



In the dynamically evolving world of aviation, efficiency and sustainability are not

just operational goals but essential mandates. As global awareness of

environmental impacts and fuel costs increase, airlines are driven to innovate to

stay competitive and compliant with emerging regulations. Flair Airlines,

Canada’s only ultra low-cost carrier, has taken a proactive approach to these

challenges, involving all the stakeholders within the company. By integrating

advanced technologies and focusing on precise aircraft performance modelling,

flight path compliance monitoring, and effective Cost Index management, Flair is

reducing its carbon footprint and enhancing operational efficiency, thus setting

new standards in the industry.

This case study delves into how Flair Airlines has embraced a broad range of

AI-driven solutions to optimize operations and reach for remarkable goals in

sustainability and efficiency. But first, a brief introduction to Flair Airlines.

FLAIR AIRLINES

Flair Airlines’ journey with a whole new business model and character of

operations began in 2017 when they decided to respond to increasing demand for

low-cost air travel — with success. Now, Flair operates as Canada’s pioneering ultra

low-cost carrier, dedicated to making air travel more accessible and sustainable

than ever before. The 2020/21 COVID-19 pandemic presented significant

challenges to the aviation industry, but Flair thrived and expanded its fleet to

include 20 Boeing 737 aircraft, featuring 18 MAXs. Their network now covers 35

destinations across North America. Operating from five major bases — Vancouver,

Edmonton, Calgary, Kitchener, and Toronto — Flair has rapidly scaled its operations

to handle over 90 daily flights. Last year, Flair transported over 4.5 million

passengers, and their overall completion factor was 98.2%, making them the most

reliable airline in Canada. Embracing new technologies is vital for Flair to achieve

exceptional efficiency, and pilot engagement is equally important. Their expansion

and innovative approach reflect growth and a commitment to operational

excellence and sustainability.

FULL FLIGHT PATH

OPTIMIZATION

SAVE on climb, cruise & descent

FPO

“Flair faced the dual pressures of environmental

regulations and the need for cost-effective operations.

These challenges necessitated a shift towards more

sophisticated, data-driven technologies that could

integrate seamlessly with existing systems and enhance

decision-making processes.”

storkjet.com



CHALLENGES FACED

One of Flair’s challenges was that the aircraft’s existing Flight Management

Computers (FMCs) were limited by simplified Flight Path Optimization methods,

poor pilot decision support, and a lack of near real-time data integration. Also, it

was not possible to provide pilots with detailed insights and feedback on speed

and altitude choices nor fully manage dynamic Cost Index changes during flight.

Additionally, Flair faced the dual pressures of environmental regulations and the

need for cost-effective operations. These challenges necessitated a shift towards

more sophisticated, data-driven technologies that could integrate seamlessly with

existing systems and enhance decision-making processes.

IMPLEMENTATION AND THE SYNERGY BEHIND SOLUTIONS

To address the challenges, Flair Airlines performed a full market analysis. The

decision was to select services from StorkJet, an established provider of aviation

technology solutions with valuable experience in Aircraft Performance engineering

and Fuel Efficiency analytics. This collaboration led to the implementation of a

portfolio of solutions, see figure 1, including: AdvancedAPM, FuelPro, and FlyGuide

app for pilots, along with the FlyGuide FPO (Flight Path Optimization) module.

“…utilizing the legacy models can generate from 0.3% to

0.9% fuel penalty. StorkJet develops performance

models from the foundational level and updates them

continuously. Combined with fuel and drag factors for

flight planning and FMC, this ensures maximum

precision and coherent fuel predictions…”

range chart. Each color relates to different aircraft weights. Solid lines on the

chart are from Flair’s QAR-driven performance models, and the dotted lines are

from the legacy model. At this point, the differences between the curves can

already be spotted. They are emphasized even more by the dashed lines marked

vertically, which join the optimum Mach numbers. Consequently, utilizing the

legacy models can generate from 0.3% to 0.9% fuel penalty. StorkJet develops

performance models from the foundational level and updates them

continuously. Combined with fuel and drag factors for flight planning and FMC,

this ensures maximum precision and coherent fuel predictions in the Operational

Flight Plan, FMC, and FPO. This was the first stage of system implementation.

Figure 1: Comprehensive StorkJet products’ portfolio

Together, these solutions form a coherent ecosystem supporting the decisionmaking

process for various stakeholders, from aircraft performance and fuel

efficiency analysts, through dispatch to pilots. Moreover, it ensures a data-driven,

tail specific approach to operations, supporting efficient Cost Index management

across the entire route.

The partnership started with the implementation of AdvancedAPM.

Achieving accuracy in fuel efficiency optimization would not be possible without

introducing precise aircraft performance models first. StorkJet builds

performance models using QAR data and AI. Figure 2 presents the specific

Figure 2: Specific range chart — the difference between QAR-driven performance models

versus legacy models



The ecosystem would not be complete without a proper feedback loop and way of

monitoring the level of operational efficiency because what is not measured

cannot be properly improved or can even degrade. Therefore, Flair also decided to

implement FuelPro, a fuel efficiency dashboard and analytical tool. This allowed

the airline to start precisely monitoring various initiatives, policy adaptations and

changes in flight planning system configuration. It also helped the analysts to

understand the impact of optimization, evaluate fuel savings, and identify the areas

for further improvement.

One of the examples is presented in Figure 3, which shows the chart of cruise

speeds in relation to the time period. After implementing StorkJet solutions in

June 2024, the average cruise Mach number was reduced. This change is

reflected on the chart and the analyst can continuously monitor the new policy

adaptation as well as validate and measure the achieved and potential savings.

Due to proactive monitoring and analysis, it became possible for Flair specialists

to set sensible targets for flight operations and configure flight ops policies at

the fleet/route/airport level, adjusting the Cost Index settings, which are

respected by the FlyGuide FPO app implemented on the later stage.

phase (Climb, Cruise, Descent) separately. FPO aims to achieve cost reductions for

the whole flight and avoid situations where savings on one phase will generate

penalties on another, potentially increasing cost and fuel consumption.

Flair recognized the importance of supporting pilots in their critical role as

decision-makers during flights. Providing crews with a tool that enhances their

ability to make informed decisions, promotes engagement in fuel efficiency

initiatives, and aligns with Flair’s development and sustainability goals. During

the testing period, after adjusting the app to Flair’s operations and customized

needs, FPO met all these requirements with its intuitive and straightforward

interface, as presented in Figure 4. The flight path is presented with cost mesh in

a simple way and an intuitive color palette, allowing quick and accurate decisions

inflight. Such a method of data presentation, combined with flight path

accompanied by real-time weather, enables pilots to analyze alternative

Figure 3: Chart of cruise speeds in relation to the time

FLYGUIDE FPO — A WAY TO INVOLVE THE PILOTS

The final phase of implementation was FlyGuide app including FPO module, which

gives pilots real-time flight path optimization. While deciding to cooperate with

StorkJet, one of the important factors for Flair was that the FPO, contrary to the

FMC and other solutions, optimizes the whole flight as an integrated path, not each

“…one of the important factors for Flair was that the FPO,

contrary to the FMC and other solutions, optimizes the

whole flight as an integrated path, not each phase

(Climb, Cruise, Descent) separately.”



scenarios and understand the impact of selecting different flight levels or Mach

numbers as quickly as the blink of an eye. Because of that, Flair recently decided

to release the app for all the pilots together with the training materials and

operational manuals prepared together with StorkJet’s team.

confidence in making fuel-related decisions and allow for better anticipation of

taxi, historical shortcuts, or descent strategies, which are often key, yet overlooked,

parts of fuel efficiency.

The Post-Flight module adds another layer of support by providing a

feedback loop that, during the testing phase, pilots found practical and

insightful. Rather than just presenting savings as static numbers or comparison

with Flight Planning, it visualizes data through intuitive graphs comparing

simulated and actual profiles, showing why certain savings weren’t achieved —

whether due to factors like an early descent or steeper-than-optimal descents.

This level of feedback gives pilots a better understanding of how their decisions

influence fuel efficiency, helping them make more informed choices in future

flights (figure 5).

Figure 4: FlyGuide FPO — Pilot’s view

Although Flight Path Optimization was the primary focus, Flair has also decided to

use additional modules within the FlyGuide app. The Fuel Briefing module has the

potential to be a valuable tool for Flair’s pilots, helping them prepare for flights

with clear and actionable insights into fuel planning. Its goal is to improve their

“Rather than just presenting savings as static numbers or

comparison with Flight Planning, it visualizes data

through intuitive graphs comparing simulated and

actual profiles, showing why certain savings weren’t

achieved — whether due to factors like an early descent

or steeper-than-optimal descents”



Figure 5: FlyGuide — Historical Flight Performance and Feedback

Another important aspect for Flair is that FPO, Fuel Briefing, and Post-Flight are

integrated into a single EFB app, ensuring that crews are subjected to minimal

workload with not having to switch between multiple applications. FlyGuide’s

pilot-centric design gives Flair crews and dispatchers clear insights into the

rationale behind recommendations, enhancing their situational awareness and

supporting more confident, informed decision-making.

After thorough testing and adjustments to Flair’s policies and flight

conditions, FlyGuide app has recently been released to all pilots in the airline.

Flair looks forward to evaluating the impact of the app’s full use in daily

operations and gathering further pilot feedback to refine the solution

moving forward.

PROVEN FUEL AND EMISSION SAVINGS

Implementing and integrating these advanced technological solutions has already

brought remarkable results for Flair Airlines. The graph in Figure 6 on the left side

presents the fuel consumption difference between the baseline (simulated

unconstrained profile using QAR TOW, route and weather but assuming Cost Index

0) and actual profile (raw QAR). A significant drop can be seen at the time of

integration of StorkJet’s solutions — once Flair adapted flight planning and Cost

Index procedures with StorkJet’s recommendations, actual fuel consumption

decreased by approximately 50 kgs per flight. The graph on the right side reflects

this change, where the shift of fuel difference distribution to the left can be seen —

meaning the reduction in fuel burn. This change was combined with minimal

impact on flight time and resulted in significant Direct Operating Cost

savings for Flair.

Figure 6: Results — Actual (QAR) fuel burn versus baseline

In summary, by introducing AI-driven tools to improve aircraft performance and

boost fuel efficiency, Flair is on the right path to achieving remarkable goals in the



sustainability of its operations. The first results are already there in figure 7 — Flair

has reduced fuel consumption by approximately 0.9% per flight, leading to an

annual reduction of over 3,200 tons of CO2 emissions. Additionally, ongoing

analysis of flight data through FuelPro and FlyGuide / FPO helps to empower

analysts, dispatch, and pilots with greater insights into flight operations, fostering

an environment of continuous improvement. These results highlight the direct

benefits of the implemented technologies and demonstrate Flair’s commitment to

leading the industry in sustainability.

“Flair has reduced fuel consumption by approximately

0.9% per flight, leading to an annual reduction of over

3,200 tons of CO2 emissions. Additionally, ongoing

analysis of flight data through FuelPro and FlyGuide /

FPO helps to empower analysts, dispatch, and pilots

with greater insights into flight operations, fostering an

environment of continuous improvement.”

efficiency and sustainability goals are still to be achieved, this comprehensive

approach has already contributed to measurable fuel savings, helping Flair

Airlines reduce fuel consumption by approximately 0.9% per flight, resulting in

an annual decrease of over 3,200 tons of CO2 emissions. Introducing FlyGuide

FPO app to all pilots is an ongoing process, and Flair leadership looks forward to

sharing the update later in 2025, following more experience and data from this

product and from whole of StorkJet’s portfolio. This initiative reflects Flair’s

commitment to improving efficiency and reducing environmental impact,

illustrating how technology can support sustainability in aviation.

Figure 7: Savings

SUMMARY

Flair Airlines has taken significant steps to improve operational efficiency and

sustainability by adopting AI-driven technologies. In collaboration with StorkJet,

Flair implemented AdvancedAPM, FuelPro, FlyGuide, and FlyGuide FPO. Together,

these tools function as an integrated system to optimize aircraft performance,

speeds and altitudes during the flight, reduce fuel consumption, and

lower CO2 emissions.

Among these, FlyGuide FPO provides pilots with real-time guidance to

optimize entire flights, but the overall synergy of the products portfolio is the

reason why Flair decided to implement StorkJet’s solutions. Although the

FLAIR AIRLINES

Flair Airlines is Canada’s most reliable airline. As Canada’s greenest

airline, Flair is on a mission to provide affordable air travel that connects

Canadians to the people and experiences they love. With an expanding

fleet of Boeing 737 aircraft, Flair is growing to serve over 35 cities across Canada, the U.S.,

Mexico, the Dominican Republic, and Jamaica.

STORKJET

StorkJet offers comprehensive, tailor-made fuel efficiency solutions for

all aircraft types. Our mission is to help airlines save fuel and reduce

emissions by analyzing flight data. Currently over 1,000 aircraft utilize

StorkJet solutions, and over 10,000 pilots use FlyGuide EFB.









17th & 18th June 2025















VENDOR FLIGHT LOG: LOGIPAD BY DEXTRADATA AVIATION TECHNOLOGIES

Phil Tanthatsawat shares customer and mission

focus that ensures Logipad by DextraData

Aviation Technologies maintains its consistent

performance in changing times

Before joining Logipad, Phil built an extensive career in aviation, serving as Fuel

Efficiency Manager at Bangkok Airways, where he led sustainability-driven fuel

strategies and, as Head of Airport Safety, ensuring regulatory compliance through

Safety Management Systems. As a Flight Operations Engineer at Airbus, he

specialized in Flight Management Systems (FMS) and Flight Controls, optimizing

operational performance. His expertise in safety, efficiency, and sustainability

continues to drive innovation in aviation.


of the business?

Phil Tanthatsawat, Vice President Sales APAC,

Logipad by DextraData Aviation Technologies.

Aircraft IT: How did Logipad by DextraData Aviation

Technologies get started?

PT: The Electronic Flight Bag (EFB) and Electronic

Flight Folder (EFF) solution, Logipad, first took flight

in 2002. Developed in response to a request from a

German airline, Logipad was built by an in-house team

working closely with pilots, flight operations,

maintenance staff, and cabin crew. This hands-on

approach remains integral to our innovation today,

ensuring Logipad continuously evolves to meet the

real-world needs of aviation professionals.

Now backed by a new team, Logipad continues to

deliver the same trusted quality and efficiency that

users know and love. As a product of DextraData

Aviation Technologies, a leader in digital

transformation and SaaS solutions since 1995,

Logipad embodies the company’s commitment to

innovation under the motto ‘Building Your Digital

Tomorrow’. Headquartered in Essen, DextraData

Aviation Technologies represents digital excellence;

Made in Germany.


that drives DextraData Aviation Technologies?

PT: At DextraData Aviation Technologies, safety and

efficiency remain at the core of everything we do. We

believe that the future of aviation lies in digital

transformation — where seamless connectivity

between people, machines, and processes drives

smarter decision-making. Logipad’s mission is to

deliver a safe, efficient, and intuitive solution that


streamlines workflows without unnecessary

complexity. By making critical flight information easily

accessible, Logipad improves situational awareness in

the cockpit, empowering crews with the right data at

the right time. And with an emphasis on affordability,

we ensure that top-tier digital solutions remain within

reach for all aviation professionals. New Logipad, new

team — same trusted quality and efficiency

you know and love.

Aircraft IT: What has Logipad’s greatest business


PT: One of Logipad’s greatest achievements is its

ability to evolve while staying true to its core mission

— enhancing safety, efficiency, and ease of use. Over

the years, Logipad has successfully adapted to the

changing demands of the aviation industry, integrating

new technologies and functionalities without


compromising its reliability. Supporting a diverse

range of operators — from major airlines to business

jets and cargo carriers — while upholding the highest

standards is a testament to Logipad’s reliability and

adaptability. The trust our customers place in us and

our continued role in shaping digital aviation solutions

worldwide is something we are truly proud of.

Aircraft IT: In a sentence, how would you

summarize what Logipad does for aircraft

operations customers?

PT: Flight operations are dynamic; no two flights are

ever the same. Logipad adapts to your unique

needs, providing real-time, intelligent solutions that

keep your operations running smoothly and

efficiently, every time.



PT: The next big thing in aviation operations IT for us

will be the introduction of a secure private chat

“…no two flights are ever the same. Logipad adapts to your unique needs,

providing real-time, intelligent solutions that keep your operations running

smoothly and efficiently, every time.”

function within our solution. This addition reinforces

the safety and security at the core of our mission.

Coupled with the integration of AI, we’ll enhance our

existing functionalities while unlocking even more

powerful features. It’s an exciting step forward, and

we’re looking forward to sharing more

updates with you soon.


say about Logipad?

PT: We want our customers to say that Logipad is

indispensable; a solution that truly understands their

needs and consistently delivers safety, efficiency, and

reliability. We aim for them to feel that Logipad not

only simplifies their operations but empowers them

to make smarter decisions, save time, and enhance

safety. Most importantly, we want them to say that

with Logipad, they can always count on a partner that

evolves with them to meet the demands of an

ever-changing aviation landscape.

Aircraft IT: Phil Tanthatsawat, thank you for your time.

BOUNDLESS

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AIRCRAFT IT

Operations


WHITE PAPER: CATHAY PACIFIC

Cathay’s Electronic Flight Folder built

by pilots for pilots

Captain James Toye, Head of Line Operations at Cathay shares the motivation to build an

in-house EFF and the journey to bring the solution to active service



This white paper is about Cathay’s Electronic Flight Folder (EFF), developed

in-house to enhance operational efficiency and pilot experience. Before

diving into its development, let’s briefly explore the background of Cathay.

CATHAY

Cathay is the home airline of Hong Kong with over 79 years of history, and is a

founding member of the oneworld Alliance. It is a full-service airline operating

around the globe and, together with Cathay Cargo and HK Express, it operates

a fleet of nearly 230 aircraft, including both passenger and freighter types. The

fleet features Boeing and Airbus models, such as the Airbus A350 and Boeing 777

for long-haul flights, and Boeing 747-8 freighters for cargo services. For regional

operations, the airline uses Airbus A330s and Airbus A321s.

BUSINESS CHALLENGES BEFORE THE

ELECTRONIC FLIGHT FOLDER

Like many airlines, we used to prepare flight bags on paper but distributing these

hefty 200-page documents to crew, especially for long-haul flights, was no small

feat. And, after flight completion, the process involved coordinating the return of

post-flight information for regulatory purposes, storing it in a warehouse for 12

months, and manually entering data, which increased the risk of inconsistencies. It

was a labor-intensive process we were eager to streamline. Critical information like

flight times, delay reports, or fuel bills took weeks to integrate into our system.

Frequent updates were a challenge due to the distribution process, leaving

valuable information offline and not readily available for analysis.


We needed a centralized platform for real-time communication between

ground and air crew, and a reliable data source to enhance the way we operated.

As any airline would, we explored different solutions in the market for one that

would fit our unique needs, only to find that many existing products had

fragmented components for aircraft readiness. Simply converting a paper

process to a digital format such as PDFs was not enough for us. So, we sat down

with our IT team and decided to develop the solution in-house, leveraging our

industry expertise and deep knowledge to optimize pilot workflows.


A SOLUTION THAT PUTS CREW

WORKFLOWS FRONT AND CENTER

With pilot briefing practices stuck in a post-World War 2 time-warp, to which many

of our pilots had grown accustomed, we knew we had to keep our crews’

workflows, habits, and routines front and center when we set out to design the

EFF. For it to be successful, the solution had to be a game-changer for our

teammates. With this in mind, we went straight to the heart of the matter —

immersing ourselves in the crew community’s workflows, from pilot briefing to

aircraft setup. Our goal was to streamline the time between receiving a brief and

the actual briefing, cutting out unnecessary early signing-on. By observing the

diverse behaviors of our team — from tech-savvy rookies to seasoned

professionals — we tailored the solution to meet their different needs,

ensuring its success.

From the Flight Operations side, we ensured that the EFF aligns with current

procedures, designing the application to be adaptable to various workflows,

accommodating individual preferences among pilots. Given the regulatory

nature of our industry, we meticulously established practices in alignment with

both local and global regulators to ensure that our EFF complied with their

requirements. Change management played a big part in our journey, affecting

both crews and back-office operations. Our well-crafted product and

implementation roadmap facilitated a smooth transition. During a three-month

parallel run with both paper and digital solutions, it quickly became clear that our

EFF was the crew’s favorite. Eventually, they fully transitioned to the new system,

revolutionizing how they managed their tasks, and coordinated with peers and

the airline. Altogether, it led to a successful implementation.

Also, during the parallel run period, we prioritized transparency with

regulators, recognizing that fuel and weight data is particularly sensitive. By

being open to feedback, we fostered trust and boosted confidence between

both parties. Meticulous planning with a mindful approach and good support

from jurisdictions around the world allowed us to navigate the approval process

smoothly, even in a landscape where similar products faced challenges in

obtaining approvals.



“The EFF serves as a comprehensive pilot briefing tool,

delivering essential information in real time. Rather than

overwhelming pilots with up to 200 pages of data, they

receive a high-level summary, with the option to access

more granular information without losing sight of

the big picture. ”

way into work. This allows crew members to access their colleagues’ input

instantly, as if they were sharing ideas around a table at flight dispatch; reducing

the time needed for briefings.

If they are flying to new destinations that they haven’t flown to before, then

the EFF provides them with past information, based on which, they can prepare

with confidence. That past information includes data on previous flights and the

flight immediately prior, helping the crew plan and manage routes more

effectively. It updates in real-time, handling all the calculations for the

crew (figure 1).

CHALLENGES AND OBSTACLES DURING IMPLEMENTATION

AND DEVELOPMENT

When Cathay launched the EFF six years ago, it was a new idea in a traditional

industry and that generated a few challenges for us to address. Aside from

regulatory aspects, externally and internally, we’ve also had to get acceptance by

the crews operating in the cockpit and support back-office staff to evolve their

way of accessing and processing information. By unlocking real-time data, this

helps us completely reimagine the way we think about operations. It has facilitated

the creation of a two-way facility for ground staff and other connected aircraft to

communicate with crews in real time through the flight folder’s chat messages. We

have seen this feature being used in cases of advanced warnings for turbulence,

which has helped improve safety for our airline.

The airline industry is unique in the criticality required in its applications. To

ensure our solution was airline and enterprise ready, we focused on reliability,

enabling access to critical information even if certain systems experienced

issues. This commitment was pivotal in our decision to build the EFF in-house, as

the consequence of a failure in a mission critical application could cost an

airline dearly.

THE ELECTRONIC FLIGHT FOLDER (EFF)

The EFF serves as a comprehensive pilot briefing tool, delivering essential

information in real time. Rather than overwhelming pilots with up to 200 pages of

data, they receive a high-level summary, with the option to access more granular

information without losing sight of the big picture. Operating in real-time, the EFF

automatically updates any changes regarding the flight. Also, when one crew

member uses the EFF, it synchronizes with the others, even if they are still on the

Figure 1

A prime example in demonstrating the value of EFF in disseminating historical

information to crew would be Shanghai Airport, where there are six runways that

flights might land on and, given that procedures on how the airport schedules

aircraft arrivals frequently change, using the EFF, crews will see that, 82% of the

time, all flights that are the same as the one they are operating, land on a particular

runway. From the records of previous crews that landed on that runway, they can

see exactly what they did, what fuel they arrived with and the taxi route that they

took. The intricate details of exactly what happened on previous flights ensure that



they know exactly what to expect. It takes a lot of stress and time out of setting up

an aircraft. Getting that organized in advance through this rich, high-quality

information makes the crew prepared.

PROCESS CHANGES

The EFF lays the groundwork for simplifying various workflows. For instance,

digital refueling has replaced a lengthy paper process. (figure 2).

real-time communication among Operations, airport and engineer departments

regarding aircraft status and fuel management.

Features like the en-route diversion guide illustrate our operational evolution.

In the past, crews managing engine failure or depressurizations had to sift

through 60- or 70-pages of finely printed maps and charts looking for safe

altitudes to which to descend. The EFF includes a solution that, when the flight

plan is generated, creates hundreds of thousands of calculations for the entire

flight route. Now, if there’s an engine failure or depressurization, rather than

flying a convoluted route whilst wearing an oxygen mask in the middle of the

night, crew can go directly from where they are, straight to an emergency

airport (figure 3).

Figure 2

Instead of paper moving back and forth between crew, refuellers, and back-office,

the EFF allows crew to order fuel digitally, saving an average of seven minutes per

flight. There are a multitude of similar workflows where digitization has led to

improved efficiency and cost-effectiveness. After six years of development, we

have refined the EFF to streamline the complexities of aircraft operations.

CONTINUOUS ENHANCEMENTS

We went live with the EFF in 2019 and have continuously enhanced the product

ever since. Initially led by Operations, we expanded its scope to streamline and

integrate other areas, such as Operations Control. This includes introducing

Figure 3

The solution will provide crew with the exact altitudes they should descend to, so

that they can concentrate on completing the checklists and navigating the aircraft

to safety. These are game-changing capabilities with significant safety implications

and Flight Folder is the medium to deliver these capabilities. We place our crew at

the center of our development to build up trust in the system which is crucial

to our success.



THE EFF IN ACTION: SUCCESS STORIES

The transfer of real-time data back to the Dispatch Team has streamlined

regulatory reporting and simplified flight plan updates for the crew. (figure 4).

Who has access to the system?

While flight crew and dispatchers are the primary users, ground support and other

ground services also have access to stay informed. Operational control staff can

communicate directly with the crew and send messages. Crew operations,

responsible for managing crew schedules, have access to information about flight

status. While they do not have the app itself, data from the app feeds nearly every

aspect of the airline. When an aircraft moves or disruption occurs, this data enables

ground staff to react promptly.

Figure 4

Ground staff have access to a connected console that displays the status of each

aircraft, including its current phase of flight, and the crew’s completed tasks and

location, enhancing bringing transparency in operations.

“While flight crew and dispatchers are the primary users,

ground support and other ground services also have

access to stay informed. Operational control staff can

communicate directly with the crew and

send messages.”

INTEREST FROM OTHER AIRLINES: IMPACT AND RESULTS

A few years ago, Air Hong Kong and HK Express started using the flight folder.

Their implementations went smoothly, and the flight folder has become an integral

part of their workflow.

Our crew has showcased the EFF to several other airlines, who have been

impressed by the product’s sophistication and have inquired about

commercializing the solution. Over the past five to six years, we have consistently

declined such offers. However, we now see the EFF as a significant differentiator

in transforming crew operations and airline efficiency, and we are eager to

collaborate with the industry to further elevate this product.

Having implemented the EFF, we have seen measurable results including

faster turnaround times and reduced fuel consumption, as aircraft are lighter

without the burden of the old paperwork. Some specific results include saving

seven minutes per flight with digital refueling and an average of 1.2 minutes per

hour of flight time saved using the inflight direct-to tracking function. Delivery of



NEXT STEPS AND FUTURE PLANS

Looking ahead, we will build on our current foundations to synthesize the data

collected. Through advanced data analysis, we aim to enhance transparency in

back-office functions and improve disruption management, fuel state

management, and aircraft status monitoring. This will ensure that aircraft requiring

immediate attention are promptly addressed.

The integration of AI and Large Language Models (LLMs) is also a key part of

our development roadmap. We are pioneering an industry-first use case to

enhance the prioritization and tagging of NOTAMs, significantly reducing the

crew’s cognitive load during flights.

By commercializing the flight folder to the wider market, we aim to gather

valuable feedback to elevate this product to the next level. We firmly believe that

the combination of airline operation expertise and the agility of our new entity,

Cathay Technologies, will enable us to deliver a market-leading solution.

new flight plans to crews is now 20 minutes quicker which allows more accurate

final flight plans to be delivered just prior to departure. Automatic fuel

calculations save typically around 80kgs of fuel per flight and the electronic

Enroute Diversion guide opens up more flight routes to be dynamically flight

planned which in turn supports savings in excess of 4-5 tonnes of fuel on

selected long-haul routes over high terrain. Historical fuel figures enable flight

crew to have confidence in flight planned fuel levels, leading to a high

percentage of crews not uplifting discretionary fuel: there have been savings in

fuel-related costs driven by weight reductions, rationalization of fuel carried and

inflight efficiency gains. In the back office, there have been savings as a result of

streamlining processes, reduction in printing costs, headcount reduction and

streamlining of the fuel procurement processes. As well as delivering these

measurable benefits to the airline, we estimate that 1000 trees per year will have

been saved as a result of the reduction in use of printing paper.

However, the most significant savings stem from pilots’ confidence in the data

shared, which supports accurate fuel figures and management. This has resulted

in a return on investment that far exceeds our initial costs. Additionally, safety

benefits are evident, particularly in emergency procedures, such as dealing with

depressurization or engine failures, as mentioned above.

With improved data access, we are beginning to explore other initiatives

related to on-time performance, en-route fuel efficiency, crew fuel levels,

in-flight workflows and the NOTAMs they review.

CAPTAIN JAMES TOYE

Captain James Toye is the Head of Line Operations at Cathay, overseeing global

flight operations and regulatory compliance. With over 25 years in airline operations,

he has led award-winning digital transformation projects, modernizing legacy

systems and improving efficiency. A Boeing 777 Check Captain and Lead IOSA

auditor, James holds a Bachelor’s Degree in Applied Science (Civil Aviation) and recently

completed a Master’s in Cyber Security and is passionate about integrating AI, big data, and

machine learning into aviation.

CATHAY

Cathay is a leading premium travel lifestyle brand based in Hong Kong,

offering products and services across four lines of business — Cathay Pacific,

Cathay Cargo, HK Express and Lifestyle. Flights are provided by Hong Kong’s

home carrier Cathay Pacific, a premium full-service airline and a founding member of the

oneworld global alliance, as well as cargo division Cathay Cargo and low-cost carrier HK

Express. Cathay is a member of the Swire Group, listed on the Hong Kong Stock Exchange.

CATHAY TECHNOLOGIES

Cathay Technologies is part of the Cathay Group and it

leverages deep industry knowledge and operational insights

to deliver best-in-class aviation software solutions. Their first product, Flight Folder,

enhances workflow efficiency for crew and ground staff, enabling advanced data analysis

for optimized decision-making.






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AIRCRAFT IT Operations: THE WORLD ACCORDING TO IT & ME!

The rise of AI slop

Paul Saunders, Senior Director of Product Management at Vistair wonders whether

AI’s inclination to creative mediocrity will cause the technology to cancel itself out

It’s clear to me that software vendors who fail to embrace AI will very quickly find

themselves disrupted by new market entrants who leverage AI in innovative

ways. However, I’m of the growing opinion that AI isn’t going to be life changing

in the same way that mobile technology has been. Blasphemy!

THE LIFESTYLE IMPACT OF MOBILE TECHNOLOGY

I know, I know. This kind of attitude could mark me out as some sort of apostate in

the technology world but hear me out on this; or, at least, read on. Think about how

mobile technology has completely shaped people’s lives. It has not only forged

new ways of working, but new ways of living. At the turn of the century, we didn’t

interact with work, with news, with each other, with our finances, with our health,

with our fitness, and countless other facets of our lives as we do today.

Think about our relationship with money. I might be an outlier here, but I’m

struggling to remember the last time I handled physical cash or even an actual

credit card. Almost all purchases I make are done via my phone both in person

and online. I went for a family meal last night, and when splitting the bill my

sister-in-law was called out by the rest of the family as some kind of oddball for

“Think about how mobile technology has completely

shaped people’s lives. It has not only forged new ways of

working, but new ways of living.”

wanting to part with bank notes for her share of the bill. Of course, this attitude

and readiness for mobile based transactions differs slightly by region or nation. I

was in the States a few weeks ago, and when paying for a meal with a phone

wasn’t as smooth as I might have expected, my colleagues laughed at how

Gen-Z I had become.

I don’t see AI having the same kind of impact on people’s lives that mobile

technology has. Of course, the technology is becoming increasingly ubiquitous

and useful, but it’s not exactly life-changing, is it?


AIRCRAFT IT Operations: THE WORLD ACCORDING TO IT & ME!

“We’ve formed a zombie-internet which we are learning to

ignore. In the same way that we’re adept at filtering out

spam, we’re learning to identify and ignore unwanted

AI-generated content.”

AIRCRAFT IT

Operations

AI: NOT REALLY LIFE-CHANGING

My reasoning here is the rise of ‘slop’. Low-grade, poor-quality media in the form of

writing, images and video have polluted our feeds in recent times as Large Language

Models and image diffusion models have accelerated the creation of high-volume,

low-quality, and mindlessly generated content. Advertising revenue on social media

platforms like Facebook and TikTok incentivises the proliferation of AI slop through

the promise of getting-rich-quick. eBook libraries are being filled with junk, unvetted,

digital materials. More than just skewing search results and surfacing misinformation,

some have hypothesized model collapse where machine learning models degrade

over time as poor-quality content ends up being used as training data.

We’ve formed a zombie-internet which we are learning to ignore. In the same

way that we’re adept at filtering out spam, we’re learning to identify and ignore

unwanted AI-generated content. AI is ultimately going to cancel itself out as we

get better at leveraging AI as a filter. Nobody wins.

I can’t even promise that I’ve not used AI to write this column. Microsoft

Copilot offered me suggestions for spelling, alternative words and improvements

to my writing. However, I have been responsible in my use of AI. I’ve thought

about what I’ve generated, and I’ve been deliberate in my choices. AI alone isn’t

responsible for poor quality content. Individuals have identified weaknesses in

business models and algorithms and have exploited the capabilities of AI for their

own gains. In the same way that we’re turned off by AI slop, we need to treat

AI-generated content and knowledge in aviation with the same level of scrutiny

while we’re still in the early days of understanding and governing the power of AI.

Or at least that’s how it is in the world according to IT & Me.

PAUL SAUNDERS

Paul is a heavy-weight product visionary and trusted aviation software

expert. He’s spent 25 years in aerospace IT, working with airlines, MROs,

OEMs and software companies all over the world. Currently he’s working as

Senior Director of Product Management at Comply365 where he leads a

team of Product Managers and UX Designers on a software portfolio which

includes Operational Content Management, Safety Management, Training and

Business Intelligence Solutions.

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VENDOR FLIGHT LOG: SKYCONSEIL

Oliver Salzmann tells how listening to users and using

the latest IT developments has made a mission

management application for now and for the future

Oliver Salzmann is an aerospace engineer with a strong background in aircraft

performance and aircraft operations. Before joining SKYCONSEIL in 2014, he

worked on various projects, gaining extensive industry experience. At

SKYCONSEIL, he has been instrumental in developing innovative in-house

solutions, progressing from Product Owner to Team Leader, and now serving as

COO. With expertise in technical, administrative, and commercial domains, he

plays a key role in shaping the company’s strategy and operational excellence.


of the business?

Oliver Salzmann, COO, Skyconseil

Aircraft IT: How did SKYCONSEIL get started?

OS: Skyconseil was founded at the end of 2011 by our

CEO, Arnaud SETIEN, with a clear mission: to tackle

the challenges faced by the aviation industry with

innovative solutions. Initially focused on projects for

the aerospace industry, the company’s turning point

came in 2015 when we brought together a team of

experienced aircraft engineers and pilots. Their

combined expertise laid the foundation for the

development of a mission management application,

which has since evolved into our flagship

product, GUIDOR.


that drives SKYCONSEIL?

OS: At SKYCONSEIL, our guiding business principles

are built on three key pillars: competency, customer

focus, and innovation. As a highly skilled and agile

team, we take pride in our deep industry expertise,

allowing us to develop cutting-edge solutions that

address real operational challenges. We actively listen

to our customers, working closely with them to

understand their needs and provide tailored solutions.

At the same time, we continuously innovate to stay

ahead of industry demands, ensuring our technology

remains at the forefront of aviation operations.

“We actively listen to our customers, working closely with them to understand

their needs and provide tailored solutions. At the same time, we continuously

innovate to stay ahead of industry demands…”



“…persistence and adaptability are crucial. We’ve learned to navigate these

challenges by staying agile, continuously refining our solutions, and closely

engaging with our customers to ensure that we meet their evolving needs…”

Aircraft IT: What has SKYCONSEIL’s greatest

business achievement been to date, and why?

OS: Our greatest business achievement to date has

been British Airways selecting GUIDOR as their inflight

weather application — a milestone that highlights how

a dedicated SME can successfully contract with a

major airline through hard work, expertise, and

innovation. British Airways chose GUIDOR not only for

the precision and reliability of its integrated weather

products but also because they were impressed by the

application’s overall quality — both in terms of its

powerful functionality and user-friendly UI/UX design.

Additionally, the decision highlights the proficiency

and dedication of our team, which played a key role in

showcasing our ability to deliver an effective,

innovative solution tailored to their operational needs.

Aircraft IT: What have been your disappointments

and what have you learned from them?

OS: Like any company, SKYCONSEIL has faced its

share of challenges. One of the key disappointments

has been the time it sometimes takes to bring

innovative solutions to market, especially when

dealing with long decision cycles in the aviation

industry. However, this has reinforced an important

lesson: persistence and adaptability are crucial. We’ve

learned to navigate these challenges by staying agile,

continuously refining our solutions, and closely

engaging with our customers to ensure that we meet

their evolving needs. Every setback has been an

opportunity to improve, and we remain committed to

pushing boundaries while maintaining the highest

standards of quality and service.


what SKYCONSEIL does for aircraft

operations customers?

OS: At SKYCONSEIL, we help our customers

stay ahead by delivering innovative solutions

that enhance flight safety, improve operational

efficiency, and contribute to a greener aviation

industry by addressing the challenges of

tomorrow, today.



OS: The next big thing in operations Aviation IT will be

the massive exchange, processing, and display of

real-time information within the aircraft. With the

increasing flow of data from various sources, AI will

play a critical role in processing, analyzing, and

summarizing this information, ensuring that both

pilots and operational teams receive actionable

insights in real-time to enhance decision-making

and efficiency.

Aircraft IT: What do you want your customers to say

about SKYCONSEIL

OS: We want our customers to describe SKYCONSEIL

as reactive, competent, innovative, and trustworthy

— a team that listens, delivers, and genuinely makes a

difference. And if, in the end, they say, “SKYCONSEIL?

They work like a big company, think like a startup, and

respond faster than our coffee machine!” — we’d

happily take that as a compliment.

Aircraft IT: Oliver Salzmann, thank you for your time.


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AIRCRAFT IT

Operations

CASE STUDY: SUNEXPRESS

SunExpress implements

a new EFB and a new OS

Orhun Sezgin, EFB Specialist, SunExpress shares the process of a

complete change for the better and the benefits it introduced



In this case study about SunExpress’s current EFB ecosystem, I’m going to

share our operational experience with readers and, given that experience, why

we have chosen skybook from Bytron Aviation Systems for our EFB and why

we are transitioning our operating system from Windows to iOS. But before

we go into that, let me introduce readers to the airline whose case we are

studying, SunExpress.

SUNEXPRESS

Founded in 1989, SunExpress Airlines is a joint venture between Lufthansa Airlines

and Turkish Airlines. As shown in figure 1, the fleet includes 76 aircraft, Boeing

737-800 NG and Boeing 737 MAX 8, and we fly to more than 90 destinations.

Complete EFB

Data Usability

Visit bytron.aero

SunExpress is joint venture

between Lufthansa and Turkish

Airlines established in 1989.

• Fastest Growing Airline Brand for Germany and Türkiye

• Regional Airline of the Year at CAPA Awards for Excellence

• Best Leisure Airline in Europe by Skytrax

• Great Place to Work®

• Four different awards at the ‘International Safety Award’ by

the British Safety Council

• 76 Boeing 737 NG and 737-8

~4.000

Employees

from 35+

Countries

Antalya Headquarters

Frankfurt Headquarters

İzmir Branch

Ankara Branch

Figure 1



SunExpress is one of the leading leisure airlines in Europe, Middle East and Africa.

As of 2024, the airline had flown more than 152 million passengers in 34 years and

was averaging more than 2,500 flights a week which has amounted to more than

one million flights in 34 years (figure 2).

3 Continents, 35 Countries, 94 Destinations

SunExpress 2024

+152M

passengers in 34 years

+1M

flights in 34 years

+2,500

flights per week

Headquarters

Frankfurt

Headquarters

Antalya

(integrated Ground Ops) tool. For e-fueling, we use aFuel. So, as you can see,

SunExpress operations are already digitalized.

There is great aircraft connectivity on SunExpress aircraft and, besides

software, we have cutting-edge hardware from navAero, we have a UAID

(Universal Aircraft Interface Device — from navAero) version 2, and we are

connected to CMU (Communications Management Unit), FMC (Flight

Management Computer), MMR (Multi-Mode Receivers) and ADIRU (Air Data

Inertial Reference Unit) via ARINC 429. Also, via ARINC 717, we are connected to

FODA (Flight Operations Data Analysis), and we are using the navAero system as

a wireless QAR (Quick Access Recorder). So, every time our aircraft land and the

doors are opened, our wireless QAR data is sent directly to FODA and to the

safety department.

As you can see, we already had a great system. Our operations were already

and still are digital and we have lots of data coming from avionics as well as from

Lido 4D and our IOCC (Integrated Operation Control Center). So, you might ask,

why we wanted to transition to a new system.

THE REASONS FOR MAKING THE CHANGES

Put plainly, the driving issue, as illustrated in figure 3, was hardware availability.

Figure 2

With our previous EFB, we were using a number of different comprehensive

applications, and SunExpress has had a fully digitalized cockpit and Flight

Operations since 2018. This experience meant that our requirement list was really

challenging for any new EFB application; but first, a few words about our

current ecosystem.

We previously used Lufthansa Passage, EFB Shell and EFF for the flight folder

application, Lufthansa Systems’ TOPAS-LAPAS Performance calculation tool for

performance calculations and, for charting management, we use Lufthansa

Systems eRM (e-Route Manual). Comply 365 Library is part of the ecosystem, as

well as AMOS eTLB (e-Technical Log Book) and we have continued with AMOS.

The Weight & Balance solution is an in-house development, called iGO

Microsoft Surface

tablets are not on

sale in Turkey.

The devices are not

under warranty in

Turkey

Modifying fleet with

Pivot Cases for

Surface.

Conversion to iPad

with Pivot Cases.

iPad Trend within

Aviation industry.

Availability of iPads

in Turkey.

“…we already had a great system. Our operations were

already and still are digital and we have lots of data

coming from avionics as well as from Lido 4D and our

IOCC (Integrated Operation Control Center).”

New-gen Surface

devices has different

dimensions.

Figure 3

Purchase benefits of

iPads.

We were using Microsoft Surface tablets but they are not on sale in Türkiye, nor are

devices covered under warranty, so every time a device failed, it was a total loss for

us. We needed to procure devices from Europe, import them and pay custom



taxes. This meant that one Surface tablet cost us around 1500 euro, whereas one

iPad costs only 500 euro. Also, new generation Surface devices have different

dimensions from previous generations; so, to continue to operate with Surface, we

needed to modify our aircraft with something like Pivot cases which can be

modified for different dimensions but, if we were going to incur that cost, we

decided, why shouldn’t we go the whole way with a transition to iPad. In the end, it

was a straightforward choice and that’s how the project started.

MARKET RESEARCH AND THE DECISION

Since the iPad decision aligns with the market, where the trend is going towards

the iOS operating system, it was a no brainer for us, and we started our research

project in 2023 (figure 4.1).

The research process started in 2023.

Project initiated in January 2024 with a

tight timeline

Detailed requirement list has been shared

with 12 EFB application providers.

“We continued with seven different application providers

and chose 20 people from our company — pilots,

engineers and EFB personnel — to review the

shortlisted seven suppliers from whom we requested

application demos.”

seven suppliers from whom we requested application demos. Detailed tests

continued for three months using a point scoring system that you can

see in figure 4.2.

Detailed test continued

for 3 months with 7

providers

The test group evaluated

and scored all

applications regarding

the requirements.

Figure 4.1

Initial tester group of 20 people from EFB

Admin, Performance Engineers and Flight

Crews were selected.

Demo applications and accounts

requested from 7 application providers.

We decided to continue with the Pivot case, because it’s durable, it protects the

tablet and it is interchangeable. Also, Apple often changes the dimensions of their

devices. So, for future proofing, we needed that adaptability.

As already stated above, the transition project started in 2023 when we went

to an Aircraft Commerce conference, following which, we went to further

conferences and eventually identified twelve different EFB application providers.

Before our testing period started, we sent our detailed requirement list to all of

these twelve suppliers, and five of them were eliminated immediately because

they couldn’t cover our requirements, even for current operational needs. We

continued with seven different application providers and chose 20 people from

our company — pilots, engineers and EFB personnel — to review the shortlisted

Averages taken from

separate scores within

the test group.

Final results and offers

are evaluated to choose

application provider.

Figure 4.2

What you can see in the figure are just the headers, and under these headers, we

had nearly 300 or more items that were rated separately by those 20 people. Then

we took the average of those ratings and, with the final results, Bytron Aviation

Systems was the winner. So, why Bytron?



There were many reasons why we decided to go with Bytron and the skybook

app as depicted in figure 5.1.

Constant follow-up

during testing

24 / 7 Support

Willingness to change &

development

Highly productive

“Ground Portal”

Easy to use UI

exceptional flexibility and commitment to continuous improvements. Even during

the demo phase, before the contract signature, they started modifying and

developing their demo application for us, for our needs so we could test them

better and more easily.

Customer Support is another critical factor. Between seven short-listed

suppliers, there were good and bad, but skybook from Bytron was the only one we

could reach 24/7 and the team immediately solved every problem. During demos

and during testing, of course, we had some problems. It was a demo version of the

application and it was a test, so there was no integration, but every time something

failed, they fixed it immediately so we could continue our research process. And

then there was the map function and the traffic light system, as skybook calls it,

which is really a game changer for our pilots (figure 5.2).

The ”Map” Function

Customer relations

Quick response time

One quick look is enough

Figure 5.1

The best part is user interface or, at least, this is SunExpress’s opinion. If you have

different operational needs, then you might need to do your research accordingly

but skybook covers our operational needs perfectly, primarily because of the user

interface. It’s intuitive and user friendly, easy to use and easy to read with bigger

buttons and bigger text. The second part is Bytron’s openness and willingness to

continue developing and tailoring the solution. The skybook team demonstrated

Easy access to WX info

Increased awareness

Easy access to NOTAM info

“The skybook team demonstrated exceptional flexibility

and commitment to continuous improvements. Even

during the demo phase, before the contract signature,

they started modifying and developing their demo

application for us, for our needs so we could test them

better and more easily.”

Figure 5.2

It provides easy access to weather and NOTAMs, which increases awareness. The

map function also has traffic light icons; the upper part is for weather while the

lower part is for NOTAMs. If it is green, it’s good to go; if it is Amber, there is a

warning; and if it is red, it is critical. With one easy look, you can even eliminate the

weather charts because, in their map function, you can see the upper winds, you

can see the Cb (Cumulonimbus) clouds, clear air turbulence and everything; it’s all

there, your Range rings, your route buffer, and everything is customizable.

The next part is the ground portal. To customize this, the customized

application, Bytron gave us their ground portal and admin panel from day one. We

could add users, we could change anything between application and ground

portal: it was great. The first day they gave us complete rights to their admin panel,



and I started playing with it, playing with minimums, changing some values in the

application, changing some letters texts; it was the perfect, customizable

solution for us.

One other benefit is Flight Phase workstream (figure 5.3).

appreciate its ability to quickly respond to our operational needs, its user friendly

and flexible design and the outstanding performance of the supporting team. It is

great for us, and their development is really good. So far, they’ve tailor-made a

Summary page for us. As you can see, on the left side, it was their basic layout that

they published for all customers. But in SunExpress, we had different needs. This is

not just a layout to show the OFP (Operational Flight Plan). There are also lots of

different calculations in the back end, and there are lots of formulas.

Tailor-made ‘‘Summary‘‘ page layout.

AMOS integration River-X, Netline integration LIDO mPilot integration

Quick links integrated to

tabs

Flight Phase relative workstream.

Figure 5.3

Workstream starts with the summary and Bytron made a perfect summary page

for us. It continues with briefing, and pilots can do whatever they need to do within

briefing. Then the workstream continues to pre-flight, in-flight and post-flight. We

Figure 6.1

In our system, we can see additional information about flight operations. Also, this

summary page in figure 6.1 is a main hub for us while our pilots are programming to

MCDU (Multifunction Control and Display Unit), FMC (Flight Management

Computer), all the information that needed to be there, and they did it.



Since we use eFueling, Bytron started working with aFuel, our eFueling

provider, from day one, and they made a customized fuel order page for us. We

needed AMOS integration in order to see our MEL, CDL items. They started

working with that from the first day, and within a few weeks, they managed to

integrate with our flight plan distribution solution. Everything happened within a

few weeks, they were really fast, and they closely monitor, everything.

Figure 6.2 shows our tailor-made fuel order page.

Tailor-made fuel order layout and e-fuel integration.

ROADMAP FOR FUTURE

In future, navAero and Bytron will work closely together since we have already

modified all our aircraft at SunExpress with navAero and we have connected to

lots of different other components (figure 7).

FMC

Roadmap of the future development and integration.

• Integration for auto nav-log population

• Integration for reading fuel figures

• Integration to archive calculation

logs related to flight.

Figure 6.2

This is not just the fuel order page. The left side was the old one, and the right side

is the new one. As you can see, with the calculations behind, we can have

additional information and ability for pilots change different things. It is working

with aFuel; so it is an eFueling link. Also, we asked Bytron to create a tailor made

NavLog and this NavLog, shown in figure 6.3, is completely different from what

they had before.

Tailor-made Nav-Log layout with estimation calculations and live

synchronization.

Figure 7

ADIRU

CMU

• Integration for auto flight

time population

• Integration for

autoscrooling nav-log

• Live sychronization between two pilot device.

(Navlog part is already finished)

• Enhanced map function may eliminate

weather charts and increase awareness.

• Microsoft Azure AD

integration for users.

• iGO (intelligent ground ops)

system for digitally signed load

sheet.

• Integration with iOCC for better

flight planning

• Integration with reporting system

Bytron are really keen to work with them, and we will enhance our abilities. We are

going to try auto NavLog population and integration. So, system can read figures

like fuel on board and times over the waypoint from the FMC and AID. Again, we

have a connection to CMU (Communications Management Unit), and we have a

connection to ACARS for door close times, engine start times: these kinds of

things can be automated by integration with NavAero.

The last part is actually a missing item. In our previous system, we had auto

scroll, but skybook doesn’t have auto scroll in NavLog. We will add auto scrolling

with the integration so that NavLog waypoints will scroll automatically and pilots

don’t need to slide the NavLog if they have 150 plus waypoints.

Figure 6.3

It may seem exactly the same, but it is different. We have estimations, we have

minimums, we have additional warnings, and every time a pilot enters an actual

fuel value, it calculates again and changes the next waypoints.

“In future, navAero and Bytron will work closely together

since we have already modified all our aircraft at

SunExpress with navAero and we have connected to

lots of different other components.”



Also, in our previous system, we had live synchronization, it’s easy to do that

in Windows ecosystem. Whenever a pilot entered a value, it automatically went

to other tablets; so, they start synchronization during the briefing and

continuing operations. Bytron didn’t have it, but we needed it, and they

developed it within few weeks, but only in NavLog because NavLog is same for

all of their customers. It is easy to map, but other pages have different layouts for

different users. As we saw above, we, at SunExpress, customized the summary

page and the fuel order page, so every customer has different layout, but Bytron

will work on that and I am pretty sure they will manage it. Because I

saw it in NavLog.

We want to enhance the map function. As I stated above, the map function

has great functionalities, all the weather information and every NOTAM is easily

accessible within the map function. If we enhance it, if we make it work faster, if

we make it more trustworthy, we can even eliminate the weather charts

completely. So, we are keen to use map function more and more.

Another integration point they are currently doing is with Boeing OPT

(Onboard Performance Tool). Our Turkish DGCA (Directorate General of Civil

Aviation) authority, is extremely stringent about performance calculation logs.

Maybe your authority doesn’t ask for it, but our authority wants to see every

input and every output that pilots made during performance calculations, and if

they did a cross check or not. So, in our previous system, we made ourselves an

automated back end that checked every input and output of the pilot’s

calculation. But in iPads, in Boeing, we don’t have this functionality with the OPT,

so we needed to find a way. Again, Bytron is making an integration with the OPT.

Every calculation log will be sent to Bytron. Application and calculation logs will

be archived with the flight plan and sent to the admin portal so we can check it,

see it, and show it to our DGCA.

We are making other active directory integrations. Currently, they have their

own admin portal, and users and flight crews must be there, but it is a fastchanging

environment. We have new joiners, we have leavers, and we need

active directory integration so user names and adding users won’t be a hassle,

and Bytron are doing that.

The last part is iGO, our intelligent ground operations system, our weight and

balance system. We want integration with that, and we will do the integration

with that so that load sheets will automatically come to the skybook application.

Pilots can assign load sheets within skybook application, and our operational

control center can see better data with better connection between pilots.

All of this is why we decided on Bytron and why we are moving to iOS

operating system. Also, as you can see from earlier in this article, we are going to

use OPT, Boeing, OPT. In charts, we are not changing Lido mPilot, because our

experience is with Lido and we don’t want to change it, and this will

be our project.

ORHUN SEZGIN

In 2018, Orhun joined the EFB department at SunExpress, as EFB specialist and

trainer, and he played a key role in the company’s first EFB project, completing the

initial installations for 65 aircraft in the SunExpress Deutschland and SunExpress

Türkiye fleets. He currently leads the company’s project to transition from Windows

to iOS EFB systems. Orhun holds a maintenance and configuration authorization certificate

for navAero’s UAID V2 devices and is recognized for his technical expertise.

SUNEXPRESS

One of Europe’s most popular leisure airlines, SunExpress, a joint

venture between Turkish Airlines and Lufthansa, flies Holidaymakers

from Europe to Türkiye’s many leisure destinations and from Europe

to families in Türkiye for visits. The airline has gained numerous awards for service,

punctuality and safety for its modern fleet of Boeing 737-800 NG and MAX 8 aircraft; 62

aircraft in all. Maintenance is carried out by Lufthansa Technic and Turkish Technic.

BYTRON AVIATION SYSTEMS

Bytron Aviation Systems, with over 35 years of industry experience,

specializes in the design and building of fully fledged, reliable, integrated

systems that ensure critical data is consistently distributed to the right place,

at the right time on the right device, increasing awareness and accountability, improving

information capture, reducing costs and streamlining workflows. Above all, improving

communication between flight ops and flight deck. skybook is Bytron’s core aviation

solution that offers unrivalled flexibility, automation and integration.







VENDOR FLIGHT LOG: SIGNOL

Michael Fanning shares how Signol has saved fuel and

reduced CO2 emissions for airlines by harnessing pilot

intelligence and professionalism

Michael Fanning is Signol’s CEO. He joined after a 15-year career at Shell, where

he’d founded, led and scaled an internal venture — Shell Mobility Systems — which

optimised logistics for new mobility providers like car-sharing/subscription

companies. Michael is passionate about helping businesses across different

sectors make immediate and quantifiable progress towards net zero.


of the business?

Michael Fanning, CEO, Signol

Aircraft IT: How did Signol get started?

MF: Signol was founded in 2017 on the back of

academic research completed with Virgin Atlantic

Airlines to understand how the behavior of airline

captains influences fuel efficiency and how behavior

interventions could increase fuel-saving. In the original

study, we tested a few methods of engaging and

motivating Virgin’s pilots, including personalized

fuel-saving targets, incentives and regular

performance feedback, all communicated directly to

pilots by sending them physical letters. It was clear,

even using this manual approach, that Signol’s

behavior change techniques could significantly

enhance airlines’ fuel efficiency and decarbonization

initiatives. Analysis by leading behavior economist

Professor Robert Metcalfe, who led the study, showed

that the increase in fuel-saving behavior amounted to

a $5.4m cost-saving for Virgin Atlantic Airlines and

reduced CO2 emissions by 21,500 metric tonnes. We

also saw that engaging pilots this way could create a

really positive culture around fuel efficiency, since

pilots in the study who received behavior

interventions reported a 6.5% increase in

job satisfaction.

So, we evolved the paper-based behavior change

approach into Signol’s digital service, developed and

launched by a diverse team with experience in

aviation, behavior science, entrepreneurship and

data science. Today, Signol delivers behavior change

techniques seamlessly and digitally — through

emails and our web app. We have also developed a

sophisticated data ingestion pipeline that allows us

to personalize our behavior change techniques at

scale. A number of aviation-focused innovation

programs were instrumental in honing Signol’s

commercial offer and connecting Signol to early

adopters, including Boeing’s Aerospace Xelerated

program (with investment from Boeing’s HorizonX),

and Hangar 51 entrepreneur program.

“We also saw that engaging pilots this way could create a really positive

culture around fuel efficiency, since pilots in the study who received behavior

interventions reported a 6.5% increase in job satisfaction”



“Our guiding principle is that harnessing the power of human decision-making

is fundamental to achieving positive impact across a whole variety of

operational contexts. ”


that drives Signol?

MF: Signol has always set itself apart from other fuel

efficiency solutions by focusing on human behavior

rather than introducing totally new technologies or

processes. Our guiding principle is that harnessing the

power of human decision-making is fundamental to

achieving positive impact across a whole variety of

operational contexts. We know that, even as the

industry becomes more and more tech-enabled,

everyday decisions taken by airline captains

impact how much fuel is used or saved. Airlines

already have significant untapped opportunities to

improve fuel efficiency and make progress on

decarbonization, and this potential can be unlocked

by getting the most out of their existing workforce,

process and data.

Aircraft IT: What has Signol’s greatest business


MF: Our biggest achievement has been repeatedly

seeing how successful Signol’s service is in changing

pilots’ behavior towards increased fuel-saving. Airline

pilots have a really high sense of professionalism and

high standards for their personal performance, but

we’ve shown time and time again that, even so,

behavior science techniques will engage and

motivate pilots to reach even greater heights of

efficiency and save more fuel by making small tweaks

to their operational decisions. Encouraging small,

ongoing behavior changes this way really stacks up to

significant results.

Signol’s service has saved aviation and shipping

customers $25 million in fuel costs and more than

100,000 metric tons of CO2 emissions. In aviation, in

particular, we’ve helped pilots reduce their flight

emissions by up to 1% within months. The rate of

progress is a huge achievement. It demonstrates the

essential role that Signol can play in airlines’

decarbonization journeys, considering the industrywide

targets to become 5% less carbon intensive by

2030. Without requiring significant changes to

aircraft, fuel types or pilots’ workload, Signol can

quickly help airlines achieve up to a fifth of the

emissions reductions needed in the next five years.


what Signol does for aircraft operations customers?

MF: Signol ensures that customers get the most out of

fuel efficiency initiatives by engaging pilots directly

and creating a culture of fuel-saving.



MF: There’s no escaping the fact that IT solutions for


aviation operations will increasingly make use of AI,

whether that’s for predictive analysis, optimization or

automation. Naturally, as a business focused on

supporting human professionals in aviation

operations, we are most interested in how AI can be

used to promote improvements in human decisionmaking

rather than automating these decisions or

replacing anyone with AI tools. For Signol, AI will

enable the next level of sophistication in our digital

behavior change service, and we are already

exploring opportunities to personalize our service for

each user based on which behavior interventions are

most effective for them, and how we might use

machine learning in our own data and

analysis processes.


say about Signol?

MF: Ultimately, we want customers to say that

they’ve seen positive and long-lasting changes in

pilots’ behavior following launching Signol, and

that this has produced tangible, quantifiable results

— like cost-savings and CO2 emissions avoided.

Our aim is to help airlines achieve real progress on

fuel efficiency and decarbonization, and we’ve been

delighted when clients describe Signol as the

‘missing link’ in their fuel efficiency program, or

highlight the impressive return-on-investment they

achieved within months of launching Signol’s

service, including one client publicly announcing

their 270% ROI.

Aircraft IT: Michael, thank you for your time.

“… customers get the most out of fuel efficiency initiatives by engaging pilots

directly and creating a culture of fuel-saving.”

DIRECTORY

Operations

Software

Directory

ACFT PERFO

Aireon

Air Support A/S

Key ‘at-a-glance’ information from the

world’s leading Operations software

providers.

IT is a powerful force but, to leverage its

greatest value, it must be harnessed

and directed. It must also be able to

handle huge and growing data streams

that record every aspect about the

ways that aircraft fly, how they are

readied and the conditions they will

meet. This challenge has attracted the

best brains and most innovative

enterprises to create IT solutions for

one of the most demanding working

environments, Aircraft Operations.

Inevitably, there are many such

developers and vendors offering

solutions ranging from single function

‘Specialist Point Solutions’ to complete

‘End-to-End’ solutions covering the

whole process.

Readers will know the requirements

of their businesses, so we have

assembled a directory of the best

Operations software providers to make

it easier for you to undertake a brief-ish

(there are 51 Operations IT vendors

listed here and the number continues to

grow) survey of the market, preliminary

to starting any specification and

selection process. Or you might simply

read it to keep up to date with what is

available today.

W: www.acftperfo.com

T: +32 476 76 76 08

E: info@acftperfo.com

Location: Waterloo, Belgium

KEY BUSINESS/SOFTWARE AREAS

• WORLD AIRPORT DATABASE Compatible

for ALL TO Performance soft

• All A/C Types TO. & LAND.

• Performance soft

• EFB SOFTWARE SUITE

• Operational support in

Performance and Operations

• EFLS Electronic loading system

ground operations

ACFTPERFO has acquired a solid experience in the development

of electronic flight bags tools and related support since start

up in 1999. Our products are in continuous evolution in order to

adapt to new regulations or practices in this rapidly changing

business. We use our expertise to help customers and our

commitment is to find the best solution for any challenge an

airline could face. Safety is a major concern of our ACFTPERFO

team and our airport database has been developed to be

the best on the market. It is maintained up to date using

extremely efficient tools which guarantee the highest level of

accuracy and follow up.

CLICK HERE for Product Details

CLICK HERE to Request Private Demo

W: www.aireon.com

T: +1 571 401 1500

E: info@aireon.com

Location: McLean, VA, USA

NAME(S) OF PRODUCT(S) MARKETED

• ATS Surveillance

• AireonSTREAM

• AireonFLOW

• AireonINSIGHTS

• AireonPORTAL


• Safety grade data for navigatoin

• Tailored streaming data

• Traffic flow management

• Event-based flight information

• Data flow management

Created in 2011 to provide real-time global air traffic surveillance

anywhere in the world, Aireon’s service uses space-qualified

Automatic Dependent Surveillance-Broadcast (ADS-B)

receivers built into each of the 66 satellites in Iridium NEXT,

Iridium’s second-generation satellite constellation, to deliver this

transformational capability.

The backbone of Aireon’s technology resides on Iridium

constellation of satellites. Eight Iridium launches on Space-X

Falcon 9 rockets successfully occurred between January 2017

and January 2019. Iridium’s next generation satellite constellation

is delivering exciting new innovations and opportunities, while

ensuring continued high performance and reliability, far into the

future. Iridium is hosting Aireon’s specially designed receivers on

each Iridium satellite, covering 100 percent of the globe. Iridium’s

low-latency, 66 cross-linked Low Earth Orbit (LEO) satellites

make it uniquely suited to meet the technical demands of global

air traffic surveillance and tracking.



W: www.ppsflightplanning.com

W: flightwatch.ppsflightplanning.com

T: +45 7533 8889

E: sales@airsupport.dk

Location: Billund, Denmark


• PPS Flight Planning, CrewBriefing

• Ops Control | Flight Watch


• Flight Planning

• Flight tracking

• Crew briefing facilities

AIR SUPPORT specializes in the provision of the desktop and

cloud-based flight planning software PPS Flight Planning System

(PPS) and the integrated CrewBriefing web application and

flight tracking. The PPS Flight Planning System (PPS) is one

of the leading flight planning systems in the world due to the

optimization of operating costs along with its incredible and

flexible usability. PPS generates a complete briefing package

available directly on CrewBriefing or its accompanying app,

providing the crew with online access to company messages,

flight log, trip-tailored surface weather data, NOTAMs, wind- and

significant weather charts and the high-quality vertical crosssectional

chart.

The combined synergy of PPS will ensure that your airline

will have the most modern and powerful flight planning

system available.

PPS offers:

• World’s most flexible airline flight planning system

• Automated filing, calculation and dispatch of all selected flights

• Automated data import from scheduling/crew/

maintenance systems

• Automated data export to EFB solutions

• Automated consideration of company policies and

dispatch parameters

• Automated high quality flight briefing packages

• Low acquisition and running costs offering highest costbenefit

ratio in the market

• Premium flight tracking via OpsControl




DIRECTORY

APiJET

W: www.apijet.com

T: +1-206-832-1253

E: info@apijet.com

Location: HQ — USA; Product Deployment — Global

Automated Systems In

Aircraft Performance (ASAP)

W: www.asapinc.net

T: +1 724-742-4777

E: info@asapinc.net

Location: Pittsburgh, Pennsylvania, United

States of America

Avionics Support Group

W: www.asginc.net

T: +1 305-378-9786

E: info@asginc.net

Location: Florida, USA

ASQS (Advanced Safety

and Quality Solutions)

W: www.asqs.net

T: +43 1 306 1234

E: sales@asqs.net

Locations: ASQS GmbH, Vienna, Austria,

ASQS Ltd., Bangkok, Thailand


• Digital Winglets


• Flight Profile Optimization & Efficiency

• Maximize Fuel Savings

• Reduce Greenhouse Gas Emissions

• Proven NASA Technology

• Real-time Flight Data Analytics

APiJET is the leader in real-time enroute flight profile

optimization, leveraging proven NASA technology to save

airlines 2%-4% in annual fuel expense. Read more to learn

about the solution which incorporates real-time traffic,

weather, airspace, and more to generate vertical and lateral

optimizations with high ATC acceptance. Reach out today for a

free, no commitment trial of the platform to see these savings in

your operation.


• ASAP STAR System


• Runway Analysis

• Weight and Balance

• OEI Turn Procedures

• Drift Down

• Flt Planning/Sched/Res Integration

Automated Systems in Aircraft Performance, Inc. has been

supplying runway analysis since 1995.

The STAR EFB and Flight Operations software would be a

great asset by not only improving safety but also saving money

through fuel planning and reduced wear on engines through the

use of reduced power takeoffs.

The STAR product integrates runway analysis, weight &

balance, drift down, flight planning, scheduling, reservations

into one easy to use application. Along with these features

the product also displays Weather, NOTAMs, and One Engine

Inoperative escape routes.

To help manage users, devices, and system updates, the Mission

Control Module eases the burden for the IT department. You may

distribute the application through the Apple Business Manager

for more control over software implementation and updates.

Additionally, the application has the ability to run with and

without an internet connection, allowing pilots and dispatchers

to always have the ability to calculate performance data. ASAP

provides services for all aircraft variations, configurations, and

engine types. All in one application.


• Cockpit EFB Mounts, EFB Power Supplies.


• STC Certification

• EFB Mounts

• EFB Power Supplies

• Avionic Products

• Avionics Engineerings

Avionics Support Group, Inc. (ASG) is a premier Avionics

Systems Integration & FAA-PMA approved Aerospace

Manufacturing and Avionics Engineering company. ASG’s

competitive advantage can provide your company with a

Single Source Solution for avionics engineering, manufacturing,

aircraft installation technical support, Supplemental Type

Certificate (STC’s), video surveillance, SATCOM, and much more.

We lead the aerospace industry with our US patented Constant

Friction Mount (cfMount), EFB Integrated Power Supplies,

and EFB Cradles. Contact ASG today to learn how ASG’s Single

Source Solution can work for your company!


• IQSMS (Integrated Quality and Safety

Management System)

• Flight Data Monitoring (FDM) Service

• The IQSMS Suite consists of a total of

10 modules, varying according to the

operator. (Airlines, Business Jets, Helicopter,

Airports, MROs...)

KEY BUSINESS SOFTWARE AREAS

• Quality Management Module

• Reporting Module

• Risk Management Module

• Document Distribution Module

• Emergency Response Planning Module

ASQS (Advanced Safety and Quality Solutions) is a global

supplier of highly innovative QMS and SMS software for the

aviation industry, supporting more than 200 large and small

operators, including airlines, business jet and helicopter

operators, groundhandling agents/FBOs, airports and

maintenance organizations, in creating a safe and productive

work environment.

The company specializes in intuitive, integrated, web-based

solutions with exceptional customer support. ASQS’s core

product IQSMS allows clients to manage operational data 24/7

online and offline with a single integrated tool which significantly

simplifies daily tasks. The easy handling of the software creates

a positive reporting culture, enables comprehensive quality

management and proactive risk management to maximize

productivity, reduce operating costs, and optimize internal

and external working procedures. IQSMS automates laborious

processes like the submission of ECCAIRS or IDX compliant

incident reports which, combined with a consolidated, upto-date

regulations database, ensures legal compliance with

national and international requirements and standards.










DIRECTORY

AvioBook

AVTECH Sweden

Beams Safety AI

The Boeing Company

W: www.aviobook.aero

T: +32 11 72 10 30

E: info@avio.com

Location: Belgium (Hasselt), France (Toulouse),

Singapore & Piscattaway

W: www.avtech.aero

T: +46 8 544 104 80

E: sales@avtech.aero

Location: Sweden

W: www.beams.tech

T: +491717879567

E: alan@beams.tech

Location: Berlin, London, Barcelona, Dubai

W: www.boeing.com/supportandservices

T: +1 206-655-2121

E: BoeingSupportandServices@Boeing.com

Location: 65 Offices Worldwide


• AvioBook, AvioBook Connect, AvioBook

Cabin, AvioBook Tech, AvioBook Base,

AvioBook Systems, AvioBook Data,

AvioBook Integrations, AvioBook SaaS


• EFB software solutions

• EFB hardware solutions

• Suite of ground & flight application

• Navigation DataBase, weather data, ADS-B

AvioBook, a Thales Group company, supports airlines as a

partner in their digital strategy. AvioBook offers a comprehensive

and highly integrated suite of ground and flight applications,

systems and solutions that connect all stakeholders and key

assets in a safe and secure manner. This, combined with expertise

in data and cyber security, gives airlines an edge through greater

efficiency and ultimately sustainable, profitable growth.

Proven solutions from AvioBook make communication between

the cockpit, cabin and back office faster and more efficient

than even before.

With the integrated and secure AvioBook application suite,

pilots, cabin crew, dispatchers and ground staff can be securely

connected to each other, making communication more efficient

and driving value throughout the operation.


• Aventus NowCastTM - The FMS Optimization

• Aventus SIGMA - Severe Weather service

• Aventus AIR — Weather Uplink

• Consulting Service — ACARS and connection


• Wind Uplink FMS Optimization

• Reduce Fuel burn and CO2 footprint

• Severe Weather application

AVTECH, specializing in tailored information to the cockpit,

offers easy, automated and inexpensive improvements in

FMS optimization.

The Aventus NowCast weather service give pilots access to

weather data of the highest available quality, and when the

data is fed into the aircraft Flight Management Computer, the

actual aircraft trajectory can be optimized, reduce the fuel burn

and CO2 footprint.

Working directly with Met Office (UK), the Aventus SIGMA

service supply the cockpit crew with severe weather information,

based on Actual route and time in the FMS. The service brings

adequate, timely and correct information on turbulence, icing

and other weather phenomena that affect safety and comfort.

The SIGMA service sets a new standard on how, when and where

your crew gets their information.


• AI CoAnalyst

• AI Assistent for Report Processing and

Risk Management

• AI CoReporter

• AI Assistent for submitting Safety and

Service Reports


• AI enhanced report submission

• AI assistent in report triaging and

suggested classifications

• Hazard and event AI-detection,

correlations and trending

• Real-time dashboard for cross-divisional

insights on taxonomy, hazards, and trends

• AI-suggested root cause analysis

AI CoAnalyst: Beams AI CoAnalyst transforms safety report

analysis with 20x faster processing, saving over 60% of time on

known hazard identification and achieving 90% faster report

summarization. This reduces costs by addressing staffing

shortages and minimizing future analyst hires. Beams enhances

data quality through historical data training and AI-driven

feedback, empowering safety teams with proactive risk

management and predictive insights to prevent hazards.

Easily integrating into any safety tech infrastructure, Beams

delivers immediate efficiency and risk forecasting improvements.

AI CoReporter: Boost reporting efficiency with Beams

AI CoReporter, increasing submission rates and ensuring

comprehensive, high-quality reports. Its intuitive UI supports

voice submissions in 60+ languages, while an AI agent fills

missing details and suggests real-time classifications. Experience

10x faster report submissions with seamless automation and

advanced multilingual support.


• Business Consulting

• EFB Document Browser

• Electronic Flight Folder

• Fuel Dashboard

• Onboard Performance Tool


• EFB applications

• Fuel Efficiency Solutions

• Consulting

Boeing is the world’s largest aerospace company and leading

manufacturer of commercial jetliners and defense, space and

security systems. Boeing Support and Services combines

airplane design and manufacturing expertise with unique access

to fleet-wide operational data to offer optimization solutions.

With these offerings, Boeing addresses the evolving need for

integration and optimization of data and information across the

aviation ecosystem to empower smart decision-making. The

portfolio includes services and solutions for flight operations,

maintenance & engineering and procurement organizations to

optimize the operational efficiency of airplanes and operations.

Boeing has more than 250 customers for its optimization

solutions. The portfolio draws on solutions from a family of

Boeing companies: AerData, Inventory Locator Services

and Jeppesen, serving operators of Boeing and non-

Boeing airplanes.










DIRECTORY

Bytron Aviation Systems

Cathay Technologies

Comply365

Conduce

W: www.bytron.aero

T: 01652 688 626

E: info@bytron.aero

Location: Kirmington, United Kingdom


• skybook aviation cloud


• Dispatch Portal

• EFB Application

• Airfield Watch

• Flight Following

• Crew Briefing

Bytron Aviation Systems has over 35 years of industry experience

and understanding driving the development of solutions

engineered to make a big impact in the aviation industry.

The business specializes in the design and building of fully

fledged, reliable, integrated systems that ensure critical data

is consistently distributed to the right place, at the right time

on the right device, increasing awareness and accountability,

improving information capture, reducing costs and streamlining

workflows. Above all, improving communication between flight

ops and flight deck.

skybook is Bytron’s core aviation solution that offers unrivalled

flexibility, automation and integration, using the best and most

reliable data sources to deliver all vital information across flight

ops and dispatch and the flight deck. skybook enables operators

and aircrews to work smarter, not harder and the firm’s proven

award-winning solutions cover Flight Dispatch, Crew Briefing,

Airfield Watch, Flight Tracking plus there is a class leading

Electronic Flight Bag application. Contact Bytron today to

arrange your introduction and trial.

W: www.cathaytechnologies.com

E: info@cathaytechnologies.com

Location: Lantau Island, Hong Kong


• Electronic Flight Folder (EFF)


• EFF (Electronic Flight Folder)

• EFB (Electronic Flight Bag)

• Refuelling

• Chat

• EDG (Enroute Diversion Guide)

Cathay Technologies, a part of the Cathay Group, leverages

deep industry knowledge and operational insights to deliver

best-in-class aviation software solutions. Their flagship product,

Flight Folder, enhances workflow efficiency for both crew and

ground staff, enabling advanced data analysis for optimized

decision-making.

The core product includes the display of key data points and

historical data to empower the crew for better decision-making,

as well as functionalities like FMC programming and loading,

which have simplified the workflow for the crew and improved

accuracy. When combined with the product’s advanced features

such as Digital Refueling, Digital EDG, and Ops Chat, we have

observed significant cost savings and greater operational clarity

for airlines that have implemented the solution.

Testimonial: “Having worked with EFF from the beginning

and witnessing its evolution, I’ve come to realize that I can’t

imagine flying without it. EFF combines sophistication with

comprehensive features, built to deliver perfection.”

Captain Atila Taran, Line Operations Manager, Air Hong Kong

W: www.comply365.com

W: www.vistair.com

T: UK: +44 (0)1454 616531

T: US: +1 (608) 313-1500

E: info@comply365.com

Location: Bristol, UK (HQ); Beloit, US; Brisbane, Australia

NAME OF PRODUCT MARKETED

• DocuNet

• ProAuthor (XML-Based Authoring)

• SafetyNet

• Training (LMS Learning Manager)

• Data & Analytics


• Aviation Document Management and

Distribution Platform (All format types inc.

PDF, XML, S1000D, I Spec 2200)

• Electronic Flight Bag (EFB)

• Flight & Tech Operations

• Data & Analytics

• Aviation Safety Management Software

• Maintenance & Engineering

Comply365 delivers cloud-based solutions to enhance

operational efficiency, safety, and compliance in aviation and

defense. The suite of technology includes the industry’s leading

XML-based authoring solution, enabling seamless creation,

revision, and distribution of publications; Comply365’s EFB

ensures crews have access to mission-critical information

throughout each flight phase.

Comply365’s market-leading document management platform,

DocuNet, offers a unified control point for editing, publishing,

and distributing operational documentation across web and

mobile devices and supports all document formats, increasing

productivity by delivering targeted content.

With safety, quality management, training and data analytics

solutions driving savings, Comply365 connects reporting to

procedural changes. Combining technology, development, and

exceptional service delivery, Comply365 empowers commercial

airlines, aerospace, and defense organizations to achieve

operational excellence. Our focus on secure, mobile solutions

ensures that essential information is always at your fingertips.

W: www.conduce.net

T: 0044 333 888 4044

E: info@conduce.net

Location: Nuneaton, UK


• eTechLog8

• eCabinLog8

• eCentral8

• eTraining8

• eForm8

• eDoc8


• Electronic Logbook (ELB)

• Cabin Log

• Electronic Forms Designer

• Document Viewer

Conduce pioneer mobile aviation solutions.

eTechLog8 is our world leading Electronic Log Book (ELB), fully

approved by multiple Airworthiness Authorities and trusted by

customers worldwide.

eTechLog8 eliminates the paper technical, cabin, and deferred

defect logbooks, and replaces these with an easy to use,

workflow controlled mobile solution. Available on both Windows

and iOS, eTechLog8 is fully integrated with all the leading MRO

and M&E systems. All eTechLog8 customers report significant

benefits, ranging from improved efficiency, data accuracy

and consistency to faster turnarounds, all contributing to

reduced costs.

Conduce also offers a fully integrated suite of companion

applications, which provide mobile paperless solutions for

the cabin log, CBT training, custom forms, and ensuring key

documents are at your fingertips.

Conduce has a sliding pricing scale, depending on fleet size and operates

as a subscription model, with one flat fee, per tail, per month covering

everything: hardware, software, 24/7/365 support, mobile data, future

proofed upgrades and more. There are no hidden costs. Ask us today for

a tailored proposal.










DIRECTORY

CrossConsense

EFB Admin Services Int.

eTT Aviation

Evoke Systems

W: www.crossconsense.com

T: +49 69 4035 7600

E: contact@crossconsense.de

Location: Frankfurt Germany

W: efbadminservices.digital

T: +47 91689298

E: info@efbadminservices.digital

Location: Norway (HQ), UK, Spain & Türkiye

W: www.ettaviation.com

T: +1 208-424-9424

E: info@ettaviation.com

Locations: Boise, Idaho, USA

W: www.evoke-systems.aero

T: 03456 521 240

E: info@evoke-systems.aero

Locations: United Kingdom


• Aircraft Fleet View

• ACSIS

• AviationDW


• Support and Hosting

• Consulting and Data Migration

• Business Intelligence solutions

• App and dashboard development

CrossConsense’s portfolio runs from AMOS Support, BI-

Management, Data Migration and Hosting to the products

Aircraft Fleet View, ACSIS and AviationDW. As a wholly owned

subsidiary of Canadian’s FLYHT Aerospace Solutions Ltd.,

CrossConsense also offers solutions for Fuel Management, Turn

Process Management and other software applications as well as

AFIRS hardware that collects data during flight.

AMOS Support: CrossConsense has a long tradition in providing

support for AMOS with one single point of contact for 1st

and 2nd level; also realizing well-planned and organized data

migration projects for airline customers and Reporting and

Business Intelligence Analytics.

Aircraft Fleet View is a user-friendly App that gives an always

up-to-date view on an airline’s fleet status. It indicates AOGs,

delays and other important information with the right level of

detail to be useful but not crowded with information.

ACSIS is a powerful predictive maintenance software tool

developed to assist any airline, operator, MRO facility and OEM

to avoid AOGs, delays and turnbacks, improve aircraft utilization,

and enhance safety.

AviationDW is a managed data warehouse, tailor-made for use

with your backend system, e.g. AMOS. AviationDW simplifies KPI

creation based on MRO System data.


• EFB Admin services under oro.gen.205

• Evaluation of EFB system & processes

• EFB Hardware & Software consulting

• EFB Connectivity

• EFB Training

EFB Admin Services Int. AS specializes in comprehensive EFB

administration, offering unparalleled expertise under ORO.

GEN.205 and a suite of cyber security services. With decades of

experience in the aviation industry, the business provides tailored

solutions across a multitude of aircraft models, including B7x7,

A220/3x0, DHC-8, and more, ensuring compliance with EASA,

FAA, ANAC and other regulations.

The team excels in both portable and installed EFB systems,

offering bespoke training for EFB Managers/Administrators

and flight operations staff. EFB Admin Services’ commitment to

confidentiality is uncompromising, with strict adherence to NDAs

ensuring the protection of clients’ sensitive information.

From Scandinavia to the UK, Spain, and Türkiye, EFB Admin

Services’ global reach empowers them to deliver services

worldwide, underpinning the aviation industry with robust cyber

security certifications. The business’s technical proficiency

spans vulnerability assessments, compliance checks, and MDM

maintenance, with support for Windows, iOS, Android, and Linux.

EFB Admin Services not only guides clients through the intricate

application processes for EFB permits but also provides

thorough evaluations of existing systems, ensuring seamless

EFB functionality. Their message is, “Partner with us for a secure,

compliant, and efficient EFB experience that elevates your

airline’s operational integrity to new heights”.


• SkedFlex Air Operations Suite


• SkedFlex FCMS

• SkedFlex Misa

• SkedFlex Flight Planning

eTT Aviation has been providing solutions to airlines for more

than 20 years. Crew Companion, which launched at United

Airlines in 2002 is still in use by over 16,000 crew members.

SkedFlex Air Operations Suite is a comprehensive, flexible,

and easy-to-use management software solution for aviation

organizations and includes FCMS, MISA, and Flight Planning.

SkedFlex FCMS: Operating an airline safely and efficiently under

multiple regulatory rulesets in the US such as 14 CFR parts

117, 121, and 135 and in Canada under CARs 703, 704 and 705

requires modern, sophisticated tools. The SkedFlex Flight & Crew

Management System offers the tools to manage complicated

scheduling and tracking qualifications, currencies, flight time,

duty time and rest, while providing customers with First Class

Customer Support.

SkedFlex MISA: eTT Aviation’s Management Information

System for Aviation (MISA) provides aviation companies with

comprehensive tools to manage their business, including

accounting, maintenance, inventory, flight operations, employee

training, human resources, payroll, technical publications,

Government contract management, and flight school operations.

SkedFlex Flight Planning: Using the latest technology and

algorithms SkedFlex Flight Planning is designed to find the

optimum route and altitude profile for your flight to ensure you

are operating in the most cost-effective way.


• EFOS Training

• EFOS Shift Log

• EFOS Documents

• EFOS Leave


• Training Management

• Shift handover & incident management

• Document Management

• Vacation Management & bid handling

Evoke Systems Limited has been delivering innovative cloudbased

solutions to the aviation industry for over 20 years,

specialising in crew training, leave management, shift handover

and incident management, and document management.

Serving airlines, cargo and low-cost carriers, private charters,

and the wider aviation industry across the globe, Evoke helps

to streamline and automate processes, improve workflows and

ensure compliance.

By supporting stretched departments with effective tools

that leverage automation and powerful data insights, Evoke

empowers teams to work safely, and with greater organization

and efficiency. Their proven platform, EFOS, enables end-users

to stay informed, motivated, and operationally ready.

EFOS is a cloud-based platform for training management,

vacation management, document management, and shift

management, helping streamline and optimize airline operations.










DIRECTORY

Flatirons

W: www.flatironssolutions.com

T: +1.303.627.6535

E: info@flatironssolutions.com

Locations: Europe, Asia, USA, Middle East

Flightman

W: www.flightman.com

T: +353 1 5547203

E: info@flightman.com

Location: Dublin, Ireland

FlightWatching

W: www.flightwatching.com

E: beaujard@flightwatching.com

E: contact@flightwatching.com

E: romain.blanquet@flightwatching.com

Location: Toulouse, France

Flygprestanda

Performance Engineering

W: www.flygp.se

T: +46 40 642 00 10

E: sales@flygp.se

Location: Malmö/Sweden


• CORENA Suite


• Content Management System (CMS)

• Interactive Electronic Technical

Publisher (IETP)


• Flight Operations

• Tablet Solutions & Mobility

Flatirons provides consulting, technology, and outsourcing for

content lifecycle management (CLM). For more than 20 years,

we have served global Fortune 1000 customers in aerospace,

automotive, electronics, financial services, government,

healthcare, and publishing. Our customer engagements help

organizations efficiently deliver the right information, at the right

time, to the right people by leveraging structured content and

digital media — Turning Content into Knowledge®.

The CORENA Suite by Flatirons is the leading content

lifecycle management (CLM) solution developed specifically

for organizations that rely on mission-critical data to design,

manufacture, operate, or maintain complex assets over their

product and service lifecycles as well as across multi-echelon

business networks. For more than 25 years, the world’s

leading airlines, aerospace manufacturers, OEMs, and defense

organizations have relied on the CORENA product suite

to create, manage, and deliver large volumes of technical

information throughout its lifecycle. Today, CORENA

customers rely on the CORENA suite to modernize their IT

infrastructures, improve customer satisfaction, and maintain their

competitive advantage.


• eJourneyLog

• Electronic Flight Folder

• Cabin Manager

• eTechLog

• Cabin Defect Log


• Connected EFB Applications

• Streamlining Flight Ops processes

• Full Electronic Techlog

• Cabin Defect Management

• Enhanced Passenger Experience

The Flightman solution suite enables airlines to streamline their

operational processes across Flight Operations, Maintenance and

Inflight Services. Transforming data into meaningful insights.


• APU Fleet Management

• Wilco data platform

• Wilco fuel saving platform


• APU & nose to tail predictive maintenance

• Fuel saving solutions

• Engine trend monitoring

• Aircraft data market place

• ACARS cost saving solutions

FlightWatching has a high level of expertise in Aircraft systems

and data management (QAR, DAR, SAR, ACARS, ACMS).

Our solutions are agnostic, do not require any HW nor SW

modification and allow real time interaction with the aircraft.

Our customers are:

• MROs looking for solutions to build their own fleet

management solutions

• OEMs willing to explore and collect aircraft data related to

equipment behavior

• Airlines chasing solution to cut fuel burn on ground

Contact us for your customized digital solutions.


• GURU2 Aircraft Performance,

M&B and AODB App

• DAD — Dynamic Airport Database (AODB)

• Runway Analysis Charts

• Load & Trim Sheets

• Driftdown Analysis


• Aircraft Performance

• Mass & Balance

• Airport Obstacle Database with Notams

and Engine Out Procedures — compatible

with Guru2 and any OEM aircraft

performance software.

• Integrations with EFB/EFF platforms and

Flightplanning software.

• Driftdown analysis

With more than 50 years of aviation experience, Flygprestanda

develops EFB solutions for Aircraft Performance, Mass & Balance and

has a global Airport Obstacle Database. With performance solutions

for more than 300 aircraft types; Flygprestanda is an ideal partner for

mixed fleet operators.

The Guru2 Aircraft Performance and M&B App ensures safe flights,

minimizes engine wear, maximizes takeoff weight and makes

administration straightforward. It includes an AODB and integrates

with major EFB/EFF platforms and Flight planning systems. The

Guru2 App works offline on iPad or Windows tablets/computers and

is accessible online.

Covering more than 10,000 airports worldwide, Flygprestanda’s

Airport Obstacle database (DAD) includes obstacle data, NOTAMs

and engine out procedures. The DAD is available in Guru2, but it is also

compatible with OEM Aircraft performance software.










DIRECTORY

Flyht

Gözen Digital Aviation

Ideagen

Information Design One

W: www.flyht.com

T: 1-403-250-9956

E: info@flyht.com

LOCATION: Calgary, Canada; Denver, USA; Frankfurt, Germany

W: www.gozendigital.com

T: 902126621050

E: info@gozendigital.com

E: commercial@gozendigital.com

LOCATION: İstanbul

W: www.ideagen.com

T: 01629 699 100

E: info.marketing@ideagen.com

Location: UK (HQ). Bulgaria. USA. Australia. Dubai.

Malaysia. India.

W: www.id1.de

T: +49 69 244 502 0

E: sales@id1.de

Location: Germany

NAMES OF PRODUCTS MARKETED

• AFIRS 228 Iridium SATCOM Solutions

• AFIRS Edge/Edge+ data harvesting

(WQAR/AID) platform

• AFIRS Power Connect

• FLYHT-WVSS-II Weather

(humidity) sensors

• FuelSense

• See also CrossConsense


• Global voice and data Iridium solutions

• 5G WQAR/AID for data harvesting and

Connected Aircraft/EFB solutions

• Power over ethernet — universal charging

and connectivity

• Weather sensors

• Airborne data loading (ADL+) with our

partner MBS Electronic

• Fuel data analytics

• See also CrossConsense

FLYHT Aerospace Solutions, Ltd. has been providing aircraft data

solutions for 25 years. The company now boasts an innovative

product portfolio and aircraft installation design expertise that

makes FLYHT an ideal partner for accelerating customers’

data harvesting vision. FLYHT provides airlines with Actionable

Intelligence to transform operational insight into immediate,

quantifiable action, and delivers industry leading solutions to

improve aviation safety, efficiency, and profitability, driven by

patented aircraft certified hardware products, AFIRS. Solutions

include an aircraft satcom/interface device enabling cockpit voice

communications, the transmission of aircraft data inflight via

satellite and post-flight via 5G, real-time aircraft state and fleet

status analysis, and preventative maintenance solutions. FLYHT’s

hardware products can also be interfaced with relative humidity

sensors to deliver real-time airborne weather and humidity data.

NAMES OF PRODUCTS MARKETED

• Operator

• Simorg


• Planning

• Scheduling

• Training

• Maintenance

• Compliance

Gözen Digital Aviation has its main focus on creating advanced

digital solutions in the aviation industry, while also carrying the

responsibility of digital strategies and transformation of all group

companies. Through utilization of our know-how accumulated

from various fields of aviation, GDA aims to create new and

functional niches in the digital market.

Simorg redefines simulator flight training management. It

offers a comprehensive suite of tools that optimize scheduling,

compliance, reporting, and overall training efficiency. Its

tech-forward approach combines user-friendly interfaces with

intelligent functionalities, allowing for smoother operation and a

more agile response to the dynamic needs of the industry.

Operator is a versatile flight operations solution designed to

streamline processes, minimize human errors, and provide 24/7

support. Its intelligent automation, customization options, and

round-the-clock support make it an invaluable tool for aviation

organizations worldwide.


• Ideagen Coruson

KEY BUSINESS / SOFTWARE AREAS

• Incident management & reporting

• Document control & policy management

• Performance monitoring

• Operation risk management

• Audit management

Used by leading aviation organizations, Ideagen Coruson

is designed to ensure seamless coordination and enable a

holistic approach to safety management, allowing you to

optimize incident response and risk reduction strategies for

long-term success.

By leveraging real-time data and comprehensive insights, you

can make informed decisions and implement proactive measures

to enhance safety across your operations.

BENEFITS: A scalable, user-friendly and functionally rich solution

that helps build a proactive and risk-aware culture, comply

with regulations, and improve efficiency and productivity. •

Organization-specific smart forms • Document management

and change control • Bowtie risk module and business analytics.

FEATURES: Take real control of the management and

governance of quality, risk, compliance and safety across your

organization. Minimize risks, anticipate problems, harness

knowledge and learning and turn it into actions that will help

you thrive. • Action management • Document control and

policy management • Audit management • Change control

• Business process modelling and automation • Incident

management and reporting • Operation risk management •

Performance monitoring.

With Ideagen Coruson, embed safety management throughout

your organization and promptly respond to current events while

proactively analyzing trends to mitigate future risks.


• aFuel

• aWall


• Fueling Optimization

• Digitalization

• Business Intelligence

• Data Analytics

• Process Improvements

Information Design turns aviation data into valuable and

insightful information — with the goal to create information and

design it. Based on that philosophy, they’ve developed unique IT

solutions and worked with some of the world’s renowned airlines,

airports, and aviation corporations.

aFuel — The World’s Largest Digital Fueling Network: aFuel

is the system of choice when it comes to digitalizing the

operational fueling process. The digital exchange platform

connects airlines with a huge load of into-plane agents around

the world. Due to its swift implementation and worldwide

coverage of airports, airlines benefit right from the start.

aWall — Great Success Arises in Real-Time: aWall is the world’s

only aviation real-time dashboard, which unites field-proven

live metrics and clear data visualization on top of a scalable

and cloud-based business intelligence platform — exclusively

developed for airlines, airports, and ATC










DIRECTORY

Logipad DextraData

W: www.logipad.aero

T: +49 201 95975 0

E: info@logipad.aero

Location: Essen, Germany

Lufthansa Industry

Solutions

W: www.lufthansa-industry-solutions.com

T: +49 40 5070 30000

E: marketing.sales@lhind.dlh.de

Location: Germany, Albania, Switzerland, USA

Lufthansa Systems

W: www.LHsystems.com

T: +49 69696 90000

E: marketing@lhsystems.com

Location: Headquarters: Germany, Locations in 16

countries worldwide

AIRCRAFT IT

Operations


• Logipad


• eBriefing / EFF

• iOs & Windows EFB Management

• Cloud-based or on prem & fully customizable

• For pilots, cabin and maintenance

DextraData, an IT consulting company and independent

software vendor located in Germany, is the company behind

Logipad. The Essen-based specialists for digitalization have

understood the potential of the solution. Initially, Logipad was

developed in 2002. Since then, Logipad has been providing

airlines with a trusted Electronic Flight Bag (EFB) solution.

Logipad makes flight management simple, fast and smart for

pilots, crew and ground staff. Due to a single sync transaction

process and modules like document management, eForms and

eBriefing / EFF, Logipad reduces paperwork. It focusses on

process optimization through digitalization and is flexible and

adaptable to the user’s needs. Logipad latest version offers top

notch security standards through 2FA.

Furthermore, DextraData’s portfolio includes: Business

Consulting, Cloud & Managed Services, IT Service & Enterprise

Management, Next Generation Infrastructure, Modern Work /

Software Infrastructure and Program & Project Management.


• Volabase

• iFF


• Process consulting/organization processes

• IT consulting (processes, technologies,

infrastructure)

• MRO & Flights Ops consulting

• Program and project management

• Strategy consulting

Whether it’s about developing a company-wide digitalization

strategy, networking machines, moving systems to the cloud

or providing solutions and platforms for analytics and AI, using

IT services to network machines or providing mobile platforms

for cross-company collaboration... whenever companies

want to address digitalization, Lufthansa Industry Solutions is

the right partner.

Lufthansa Industry Solutions combines technical expertise

with strong industry knowledge and thus support customers

when they introduce new digital technologies. They

characterize this as...

“We are at home in the digital world: We are digitalization.”


• Lido

• NetLine

• SIRAX

• SchedConnect


• Operations Solutions

• Flight Deck Solutions

• Commercial Solutions

• Finance Solutions

Lufthansa Systems is a leading airline IT provider determined to

shape the future of digital aviation. It draws its unique strengths

from its ability to combine profound industry know-how with

forward-looking technological expertise for more than 25 years.

The company offers its more than 350 airline customers an

extensive range of successful and, in many cases, market-leading

products. These innovative IT products and services cover all

of an airline’s business processes — in the flight deck, in the

cabin and on the ground — and offer customers a wide range

of economic benefits while also contributing to improving

efficiency and competitiveness. In addition, Lufthansa Systems

supports its customers both within and outside the Lufthansa

Group with consulting services and the experience it has gained

in projects for airlines of every size and business model.

Webinars

eJournals

Software

Conferences

News

Advisory Unit

Lido — integrated solutions for every phase of the flight.

NetLine — the integrated scheduling and operations solution

from planning until the day of operations.

SIRAX — our portfolio of integrated solutions provide 360°

financial process coverage.

SchedConnect — ideal codeshare connections including

schedule data exchange and a central flight repository.

Want to be involved?

Simply email

scott.leslie@aircraftIT.com

for more information







www.aircraftIT.com


DIRECTORY

Motulus.aero

Nabla Mobility

NAVBLUE

an Airbus Company

NAV Flight Services

W: www.motulus.aero

T: +44 7932 173833

E: steven.rushworth@motulus.com

Location: Hoboken (Antwerpen), Belgium

W: www.nabla-mobility.com

E: tanaka.shinji@nabla-mobility.com

Location: Tokyo, Japan

W: www.navblue.aero

E: communications@navblue.aero

Location: 2 Rond-Point Emile Dewoitine, 31700

Blagnac, Toulose, France. Waterloo, Canada;

Hersham, UK; Stockholm, Sweden; Bangkok, Thailand;

and Gdansk, Poland

W: www.nav.aero

T: (+420) 724 848 476

E: nav@nav.cz

Location: Prague, Czech Republic


• Integrated Crew Scheduling (Pairings

and Rostering), Tail Assignment, Network

Optimization and Schedule Building


• Motulus Integrated Crew Scheduling (MICS)

• Motulus Tail Assignment (MTA)

• Motulus Network Optimization (MNO)

For many airlines operating costs, fuel and crew costs form a

significant part of their cost base. The delivery of an efficient and

robust plan whilst continuing to guarantee an excellent customer

offering and employee satisfaction is critical to an airlines

success, The complexity of such a plan, and its importance to an

organisation makes creating schedules and operational plans

ideal candidates to be solved by optimization.

At Motulus.aero we enjoy solving the problems that haven’t been

solved before by deploying the next generation in optimization

products. By combining pioneering algorithms with the power of

cloud computing we are able to tackle these complex and large

scale problems.

Specialising in crew scheduling (pairing and roster production),

tail assignment and network optimization we help organisations

to reduce crew costs, increase aircraft and equipment

utilisation, reduce fuel and operational costs, improve revenue

opportunities, increase crew and colleague satisfactions, and

improve operational robustness.

Having deployed products to a number of industries Motulus had

an original mission in aviation to develop innovative products for

airline crew resource scheduling problems. Following successful

implementations with two European airlines the teams expertise

has now been stretched to solve network optimization and tail

assignment problems.


• Untangle API

• Weave

• Sandbox`


• Integration

• Turbulence prediction / avoidance

• Weather data

• Fuel efficiency

Nabla Mobility has employed various efforts to decarbonize

Mobility. However, most initiatives are ‘Manufacturing focused’

and not from an ‘Operation of fleets’ perspective. It is a widely

known fact that decarbonization of the aviation industry will not

be achievable simply by switching aircraft and fuels to those with

lower carbon emissions. Nabla Mobility aims to innovate mobility

by optimizing the ‘Operation of Fleets’ with technology.


• Electronic Flight Bag applications

• Fuel applications

• Dispatch & Crew Planning

• Airspace & Airport Consulting


• Electronic Flight Bag & Documentations

• Fuel Solutions

• Ops Control Center Solutions

• Consulting

• Flight Data Analysis

NAVBLUE is a leading services company, wholly owned by

Airbus, dedicated to Flight Operations solutions and services

for airlines and aircraft operators, on the ground and onboard.

NAVBLUE combines aircraft manufacturer expertise, flight

operations know-how and agile development to enhance

operational efficiency, optimize resources and increase

productivity, for a safe and sustainable aviation.

NAVBLUE delivers a reliable, optimum and customized user

experience to more than 600 customers worldwide, in a range

of areas, including digital cockpit operations, Operations Control

Centre (OCC) systems, Flight Ops Engineering and Performance

Based Navigation (PBN). NAVBLUE employs 500 employees

spread across the world, with offices in Canada, France, Poland,

Singapore, Sweden, Thailand, UK and US and representatives in

several other countries across the globe.


• NAVsystem

• NAVlink

• NAV Academy

• NAVtracker

• NAVjet


• Flight Planning

• FPL and Wind

• Training

Having provided professional flight planning services for over 30

years, NAV Flight Services offers a wide range of products and

services. Key products, include:

NAVsystem, the IFR Flight planning system, is the perfect

tool for economical and safe flight planning. The optimum

route function allows you to perfect fuel consumption. Every

calculation is based on individual performance data. It puts

emphasis on simplicity and intuitive user interface. NAV Flight

Services never stops updating the software, recently launching

their latest product NAVlink, enabling FPL and wind uplinks

to FMS via ACARS.

NAV Flight Services runs the Education and Training Center

NAVacademy — where they combine theory with practice.

The NAVacademy provides you and your flight dispatchers

with all-in-one training. NAV Flight Services is also ready to

accommodate any individual training requests. Training sessions

are led by qualified professionals with many years of experience.

Individual consultations will answer all the questions you have

about OCC systems, Datalink, EFB, A / C performance, flight

efficiency, complex system integration and more. NAV Flight

Services also helps clients to develop solutions in these areas and

tailor them for their specific flight operations.

The selection of services wouldn’t be complete without our very

own NAVjet supervising.










DIRECTORY

NVable

OpenAirlines

REDifly

The SA Group

W: www.nvable.com

T: +44 141 280 0050

E: contact@nvable.com

Location: UK

W: www.openairlines.com

T: +33 (0)5 31 61 52 18

E: stephane.nitenberg@openairlines.com

Location: France, Hong Kong, USA, Canada

W: www.redifly.com

T: +41 43 555 31 65

E: las@redifly.com

Location: Switzerland (HQ), Ireland

W: www.scanav.com

T: +45 7950 8000

E: sa@scanav.com

Locations: Denmark, Sweden, Norway, Czech

Republic, Greece, Bahrain, CIS, India and Malaysia


• ConNVerge for Aviation


• Electronic Techlog

• Electronic Forms (Assessments)

• Document Management

• Operational Analysis

• Station Operational Compliance

The concept behind our CoNVerge platform is simple. We believe

that businesses should have the flexibility to easily innovate and

add new applications to their toolbox, without being stifled by

legacy technology or a single technology brand.

CoNVerge is all about minimising risk, fuss and capital costs

and maximising efficiency. Provided as a service, it combines a

hosted environment and web portal with mobile applications

and data interfaces to virtually any system.

The platform is easily integrated into your existing business

systems and brings together the best tools to handle data

acquisition and data analysis — all on scalable infrastructure. Best

of all, we even take the day-to-day management off your hands.

Our CoNVerge platform is blazing a trail in the aviation sector.

In a hi-tech industry, where the stakes are even higher, longstanding

clients such as British Airways Cityflyer know they

can rely on NVable and our custom-designed software to make

things simple, safer, more secure and streamlined. We provide

airlines with technology solutions that reduce effort, improve

processes and produce useful information, with one simple goal

— to change things for the better.


• SkyBreathe® Analytics —

Fuel management software

• SkyBreathe® MyFuelCoach —

Pilot engagement app

• SkyBreathe® OnBoard —

Real-time eco-flying app

• SkyBreathe® NewGen APM —

Aircraft Performance Monitoring

• SkyBreathe® OCC —

On-time performance analysis


• Fuel Efficiency

• EFB app for In-flight optimization

• Aircraft Performance Monitoring

• CORSIA & EU-ETS Management

• On-time performance analysis

Starting from the observation that every year, nearly 660

million tons of CO2 are emitted by airplanes, i.e. more than

20,000 kilos of CO2 per second, OpenAirlines has developed

innovative solutions to help airlines reduce their costs and

environmental impact.

Drawing on eight years of R&D, SkyBreathe® came into the

market in 2013 as an innovative eco-flying solution based on

Cloud, Artificial Intelligence, and Big Data to save fuel and reduce

airlines’ carbon footprint by up to 5%.


• REDiFly Pilot Log

• REDiFly Tech Log

• REDiFly Cabin Log

• REDiFly Command (Ground System)

• REDiFly Core (Integration Module)


• Full Electronic Technical Logbook

• Digitization of paper process

• Data harvest, storage & analytics

• Maintenance and scheduling integration

• CAME & compliance support

• Defect management

REDiFly delivers a sleek and modern Electronic Technical

Logbook. We are an independent, data-driven company that

offers bespoke software solutions for the aviation industry. We

provide a comprehensive framework that can integrate with an

airline’s current systems, including MRO, flight scheduling, and

crew management, amongst others.

What do we do? At REDiFly we work with the key people

involved in digitizing your current paper-based aircraft technical

logbook. In doing so, we increase levels of safety and regulatory

compliance, streamline flight-to-ground connectivity and enable

digital archives of secure and searchable aircraft records. We

provide a seamless intersection between flight operations and

aircraft maintenance to minimize communication errors while

maximizing the efficiency of daily operations.


• Scandinavian Avionics’ Tablet

Based EFB Solution


• Electronic Flight Bag Solutions

• Avionics Certification

• Avionics Installation

• Avionics Maintenance, Repair & Overhaul

• Avionics Training

Scandinavian Avionics offers a state-of-the-art, futureproof,

tablet based Class 2 EFB solution, which provides the

functionality to meet today’s operational requirements of airlines

and aircraft operators and in addition is simple to upgrade in the

future to meet coming requirements.

The concept consists of two ruggedized 10.1” Panasonic tablets

installed in the cockpit combined with a data integration center

and a communication unit installed in the avionics compartment.

The data integration center is used for power, aircraft interface

and server capability and the communication unit enables and

controls the data communication between the EFB system and

the airline’s ground infrastructure.

The SA Group provides complete turn-key avionics solutions for

civil and military aircraft.

Bring everything together and do IT better when you bring

onboard CoNVerge and NVable.

Every department contributes to a safe and efficient fuel culture.

That’s why SkyBreathe® is a 360° eco-flying platform designed

to connect all stakeholders — Chief Pilots, Fuel Managers,

Dispatchers, Pilots, and Performance Engineers, to name a few.

The platform provides all the tools they need to build and grow

a successful fuel efficiency program without juggling many

different tools.

What makes us different? We are an independent company

that applies a user-centric approach by working closely with our

customers through the onboarding, trial and go-live phases of

an implementation. Our flexibility means that REDiFly adapts to

your current processes rather than the other way around.










DIRECTORY

Signol

SITA For Aircraft

Skyconseil

SkyNet Aviation

W: www.signol.io

E: info@signol.io

Location: London, UK

W: www.sita.aero

E: worldwide@sita.aero

Location: Switzerland - Regional offices: Spain,

France, Canada, USA, UAE, UK, Brazil and Singapore

W: www.guidor.fr

T: +33 972 331 978

E: contact@skyconseil.fr

Location: Toulouse, France

W: www.skynetaero.com

T: +61 7 3860 5511 (Option 1)

E: sales@skynetsatcom.com

Location: Brisbane, Ausralia


• Signol


• Behaviour change management through a

continuous feedback loop

• Positive pilot Engagement: over 18

Behavioural Change Techniques to increase

motivation to save fuel

• Personalised behaviour insights and

analytics for pilots

• Managers Module — anonymised,

aggregated behaviour change and impact

data across the crew

• Seamless data integration: combine data sets

from your existing systems

At Signol, they believe that little changes stack up. Signol harnesses

the power of behavioural science and advanced data analytics to

motivate and positively engage pilots and captains to make more

sustainable decisions.

Signol is a cutting-edge behaviour change service that helps airlines

achieve further fuel reductions. By analysing operational data, they

identify untapped fuel efficiency opportunities that, when acted

upon, lead to significant environmental and cost-saving benefits.

The digital service delivers targeted behaviour change techniques

through an intuitive web app and carefully crafted emails,

seamlessly integrating into daily flight operations without adding

extra workload. With Signol’s approach, airlines can reduce

fuel consumption, and lower CO₂ emissions while improving

their fuel performance. To date, Signol’s solutions have saved

maritime and aviation customers over $25 million in fuel costs

and reduced emissions by 100,000 metric tons. In aviation,

Signol’s initiatives typically yield around a 1% improvement in fuel

efficiency, contributing to an overall impact range of 1–12% across

both industries.


• SITA Flight Folder

• SITA eWAS

• SITA OptiFlight®

• SITA Mission Watch

• SITA Mission Control

• SITA Safety Cube


• Connected EFB Applications

• Weather Situation Awareness

• Inflight Fuel Burn Optimization

• Cross-Functional Collaboration

• Safety Management

SITA For Aircraft represents the aircraft arm of SITA. SITA is the

IT provider for the air transport industry, delivering solutions

for airlines, airports, aircraft and governments. Today, SITA

drives operational efficiencies at more than 1,000 airports.

SITA’s technology provides solutions that help more than 40

governments strike the balance of secure borders and seamless

travel, while delivering the promise of the connected aircraft to

more than 400 airlines on 17,000 aircraft globally.

SITA is powering a digital shift to make air travel more connected,

seamless, efficient, safe and sustainable. Its communications

network connects every corner of the globe and handles vast

volumes of data every second.

SITA is 100% owned by the air transport industry, with a presence

in 200 countries and territories and a customer service team of

more than 2,000 people around the world.


• GUIDOR


• EFB Mission Management

• Situational Awareness

• Adverse Weather Analysis

• Flight path optimization

Developed by Skyconseil, GUIDOR is the premier mission

management app designed to revolutionize the way pilots

manage their flights.

GUIDOR leverages advanced IoT and AI technologies to provide

pilots with real-time data and actionable insights. By not only

displaying weather data but also using it to offer powerful

situational awareness tools, GUIDOR ensures that pilots receive

the right information at the right time, enhancing decisionmaking

and flight safety.

GUIDOR significantly increases safety by reducing the risk of

weather-related accidents through timely alerts and predictive

analytics. Its advanced features streamline flight operations,

boosting efficiency and leading to higher customer satisfaction

and brand loyalty. Additionally, GUIDOR’s intelligent routing

and fuel optimization contribute to a reduced environmental

footprint, aligning with the industry’s sustainability goals.

With GUIDOR, pilots and airlines can achieve unprecedented

levels of operational excellence, safety, and environmental

stewardship, making GUIDOR an indispensable tool for

modern aviation.


• SkyNet Aviation REACH

• Number of modules: 5


• REACH Aero

• REACH LASAW

• Operations Control Centre (OCC)

• REACH Consulting

SkyNet Aviation provides web-based Operations Control Centre

(OCC) software and services for aircraft operators.

REACH® Aero provides: Centralized day-of-ops software web

platform; Flight Following and Monitoring; Scheduling, Crewing,

and Rostering; Flight Dispatch (direct integration with Boeing

ForeFlight); Engineering Planning; On-time Performance

(OTP) tracking and reporting; Post-flight data analytics; Thirdparty

API integration; and proprietary technology merges all

aircraft tracking sources (ADS-B, satellite, ACARS, cellular)

into one interface

REACH® LASAW provides: Landing Approach Surveillance and

Warning; Combined hardware/software solution; Pre-landing

alerts and warnings; Surveillance for incorrect approach path;

and Longer range flight tracking and notification through ADS-B

REACH® OCC provides: Installation and support for REACH®

Aero in your OCC; and Third-party OCC services including

overnight coverage and charter support

REACH® Consulting provides: Bespoke consulting services

for your OCC; SOP and Operations Manual writing; Audit

preparation and support; and OCC layout and design.










DIRECTORY

SkyPath

Smart4Aviation

StorkJet

Taillog

W: skypath.io

T: +972-3-9003510

E: Contact@skypath.io

Location: Tel-Aviv, Israel; USA

W: www.smart4aviation.aero

T: +31 20 654 1824

E: info@smart4aviation.aero

Location: Netherlands, Poland, Canada, USA

W: www.storkjet.com

T: +48 600 800 528

E: info@storkjet.com

Location: Poland

W: www.Taillog.aero

T: +45 5382 0483

E: sales@taillog.aero

Location: Roskilde, Denmark


• SkyPath Turbulence

• SkyPath PIREPS

• SkyPath data services


• EFB iOS App

• Dispatch flight planning WEB module

• Management Analytics and Bi

• Incidents and playback Debrief

• EFB and WEB integration SDK & APIs

Skypath is world’s leading turbulence and auto-PIREPs data

service provider whose alert system improves cabin safety and

cuts airline operating costs. Established in 2015, It is a one-of-akind

software-only solution which provides unique turbulence

data based on a smart patented algorithm.

SkyPath already has more than 30K subscribers, including major

US airlines. Airlines using SkyPath join a larger crowdsourcing

network, and gain access to turbulence mapping generated

using SkyPath’s patented AI technology and real time airborne

data collection. SkyPath provide service to thousands of users a

day and is becoming the industry gold standard


• Smart LOAD, Smart COMM, Smart BRIEF

• Smart VIEW+, Smart

OPERATIONS MANAGER


• Weight and Balance

• Communication and Alerting

• Pilot and Cabin Crew Briefing

• Flight Planning and Tracking

• Fleet Management

Smart4Aviation is one of the fastest growing companies in

aviation operations, founded to provide web and mobile

based products and services designed to optimize, simplify

and improve airline operations. Our company is committed

to delivery of the highest quality, most innovative and costeffective,

state-of-the-art solutions to support all of your current

and future operational business needs. Our products effectively

manage all operational business units, such as Operations

Control Management, Load Planning and Weight & Balance,

Communications (all Operational and Corporate branches),

Flight Planning, NOTAM Management, Flight Dispatch,

Flight and Cabin Crew Briefing, Weather, Flight Tracking and

Aircraft Performance.

Our web based and mobile solutions with an exceptional

support are recognized within the industry as being some of

the most dependable and innovative in the market. All of our

current customers such as among others Air Canada, Delta Air

Lines, Qantas, Emirates, Air France, easyJet, Alaska Airlines,

Iberia and Cebu Pacific have all benefitted from implementing

Smart4Aviation solutions.

Smart4Aviation’s web and mobile-based solutions have been

acknowledged as the “Smart Choice” within the industry by a

number of international and domestic air carriers.


• FuelPro – AI-powered Fuel

Efficiency Dashboard

• AdvancedAPM – Aircraft

Performance Monitoring

• FlyGuide – EFB app to engage pilots

• FlyGuide FPO – Flight Path

Optimization Module


• Fuel Efficiency

• Flight Path Optimization

• EFB app

• Aircraft Performance Monitoring

• Idle Factor

• Statistical Fuels

StorkJet offers comprehensive, tailor-made fuel efficiency

solutions for all aircraft types. Our mission is to help airlines save

fuel and reduce emissions by analyzing flight data. Currently over

1000 aircraft utilize StorkJet solutions, and over 10 000 pilots

use FlyGuide EFB.

StorkJet product portfolio consists of:

FuelPro — An AI-powered operational analytics dashboard that

includes all recognized fuel efficiency initiatives.

FlyGuide — AI-driven engaging EFB app designed by pilots for

pilots, which helps prepare for the flight and shares reliable and

intuitive feedback.

FPO — Flight Path Optimization module to FlyGuide EFB app,

which provides pilots with optimum speeds and altitudes for

climb, cruise, and descent, utilizing high-resolution weather data

and tail-specific performance models.

AdvancedAPM — next-generation Aircraft Performance

Monitoring software that provides up-to-date performance

factors for accurate fuel planning.

Idle Factor — for descent optimization.

Statistical Fuels — prediction of Taxi & Contingency fuel for

Flight Planning systems


• Taillog EFB


• Digital OFP

• Weight & Balance

• Journey-/Techlog

• Data Analysis tool

• Aircraft Data integration

TAILLOG EFB System is a fully integrated EFB and flight

progress tool containing your flight plan details, company

documents, weather charts and NOTAM’s, to name a few. The

digitalization of the workflow amongst operators is of high

priority to Taillog EFB System and they have achieved this with

a ‘Go for Simplicity’ approach ensuring satisfaction amongst

their customers.

TAILLOG interfaces with pre- and post-flight systems and

enables both automatic and manual control, supporting

calculation of abeam times and fuel consumption thereby

eliminating miscalculations and human errors. Their EFB is

continuously evolving based on the market developments and

Taillog’s latest capability of retrieving, utilizing and distributing

data from the aircraft directly within their EFB, which is truly

optimizing the efficiency amongst operators throughout their

respective departments.










DIRECTORY

The Weather Company

Ultramain

Web Manuals International

Yonder

W: www.weathercompany.com

T: (800) 872-2359

E: aviationsales@weather.com

Locations: USA, UK

W: www.ultramain.com

T: +1.505.828.9000

E: sales@ultramain.com

Location: Albuquerque, New Mexico, USA

W: www.webmanuals.aero

T: +46 (0)40 694 10 40

E: info@webmanuals.aero

Location: New York, San Diego, Singapore, Sydney

and Malmö, Sweden

W: www.yonder.info

T: +41 43 215 27 94

E: contact@yonder.info

Location: Zurich, Switzerland


• Fusion

• Pilotbrief

• Total Turbulence Alerting

• Weather Forecast Services


• Weather infused flight tracking

• EFB weather application

• Turbulence Alerting via ACARS

• Terminal, en route & IROPS Forecast

The Weather Company, specializes in providing advanced

weather solutions to the aviation industry, addressing the critical

challenges faced by dispatch, pilots, and operations. These

teams operate under high pressure, monitoring multiple systems

for essential information to maintain safety and efficiency. With

nearly 75% of air traffic delays attributed to inclement weather,

costing the airline industry billions annually, there’s a pressing

need for accurate, comprehensive, and actionable weather data.

The Weather Company’s aviation solutions portfolio is designed

to enhance operational decisions, ensuring flights are safe,

efficient, and profitable. By leveraging precise, personalized

weather insights, airlines can reduce operational costs, minimize

weather-related disruptions, and improve the passenger

experience. These solutions include applications, expert forecast

services, and access to a wealth of weather data.

With nearly three decades of aviation forecasting expertise, The

Weather Company equips its customers to manage disruptive

weather efficiently, ensuring safety, compliance, and exceptional

passenger experiences. They help you navigate the complexities

of weather impacts, enabling informed decision-making for

better operational outcomes.


• ULTRAMAIN® v9 M&E / MRO

• ULTRAMAIN Mobile Mechanic

• ULTRAMAIN Mobile Inventory

• ULTRAMAIN ELB

• ULTRAMAIN M&E / MRO: 31 modules

including: Configuration Management; Line/

Base Mx Planning; Line/ Base Mx Scheduling;

GATe; Quality Assurance; Asset Management



• MRO

• Military Maintenance

• Maintenance Planning & Scheduling

• Paperless Customer Care on Mobile Devices

• Electronic Technical Logbook

Ultramain Systems, Inc. develops M&E / MRO and ELB software

for the aviation industry and is the only aviation software

provider with customers running full, end-to-end paperless

operations from the cockpit to the ground.

ULTRAMAIN v9, featuring Mobile Mechanic and Mobile

Inventory enables real-time paperless data collection for the full

maintenance and inventory process. Combine ULTRAMAIN v9

with ULTRAMAIN ELB, the easy-to-use electronic logbook, and

the entire maintenance process becomes paperless. Contact us

to learn what you need to equip your organization with customer

mobile devices and see why elite aviation customers around the

world are choosing ULTRAMAIN to reduce costs and increase

aircraft up time.


• Web Manuals


• Monitoring

• Authoring

• Editing

• Publishing

• Distribution

Web Manuals is an all-in-one Document Management System

designed with the needs of aviation professionals at heart. This

revolutionary platform streamlines the entire documentation

process, from editing, reviewing, to distribution and monitoring,

saving you up to 80% of your time spent in the documentation

process. The cloud-based software not only simplifies the

documentation process but also eases the burden of regulatory

compliance through automated smart modules.

With Web Manuals, you can easily connect your documents with

regulations. Web Manuals is integrated with compliance libraries

worldwide, including EASA, FAA, CASA, OTAR, and many other

standard regulations. The system automatically generates alerts

to keep you updated about any changes. Stay ahead of the

game with an easy-to-update platform that ensures you maintain

compliance for every audit.

By turning what was initially a labor-intensive task into a

seamless operation, Web Manuals is undoubtedly pioneering

the digitization, authoring, and distribution of operational

documentation. Our platform is more than just a tool - it’s a

solution that allows you to focus more on the manual content

and spend less time on editing details.

Web Manuals is rapidly expanding its global footprint. It has

more than 650 customers and partners worldwide, and offices in

New York, San Diego, Singapore, Sydney and Malmö, Sweden.


• Yonder


• Smart Documentation Management

• Knowledge Management System

• Workflow-based Content Distribution

• Compliance Tracking

• Content-based Learning

Yonder leverages the full potential of digitalization with

dynamic content rather than static documents to provide

innovative solutions for operations manuals, guidelines,

regulations, and standards.

Yonder brings all documents together; smart documents make

life much easier for aircrews and ground staff:

· Dynamic content: Moving beyond PDFs with user-specific

profiles — end users always get the right information at

the right time.

· Personalized change updates: Tell specific user groups an

update has been made and ask for a read receipt if required.

· Native offline apps: all content available anytime, anywhere.

Yonder also has many advantages for document managers:

· Smart workflows: Revision- and document-specific workflows

enable authorized users to trigger, discuss, check and approve

changes effortlessly in fully-integrated solution.

· Automate manufacturer revisions: OEM Manuals automatically

imported and revised — even if customized by the operator.

· Compliance connector: Content can be linked with regulations

and standards and a workflow is automatically triggered

whenever these change, ensuring full compliance.










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AIRCRAFT IT

Operations




17th & 18th June 2025














Aircraft IT Ops V14.1 Q1 2025

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