Aircraft IT Ops V13.4 Q4 2024
Aircraft IT is a global information portal dedicated to information technology within the aviation industry, catering to partners, suppliers, and buyers. Publishing two key free digital magazines, Aircraft IT MRO and Aircraft IT Ops, the aim is to deliver essential insights through case studies, white papers, features, webinars, and industry news. Aircraft IT Ops, published quarterly, zeroes in on IT developments relevant to airline and flight operations. It provides insights through case studies and expert white papers, focusing on areas like flight planning, crew scheduling, and compliance with aviation regulations. This publication seeks to keep aviation professionals updated on the latest technological advancements and best practices in flight operations.
Aircraft IT is a global information portal dedicated to information technology within the aviation industry, catering to partners, suppliers, and buyers. Publishing two key free digital magazines, Aircraft IT MRO and Aircraft IT Ops, the aim is to deliver essential insights through case studies, white papers, features, webinars, and industry news.
Aircraft IT Ops, published quarterly, zeroes in on IT developments relevant to airline and flight operations. It provides insights through case studies and expert white papers, focusing on areas like flight planning, crew scheduling, and compliance with aviation regulations. This publication seeks to keep aviation professionals updated on the latest technological advancements and best practices in flight operations.
- TAGS
- aircraft
- aircraft operations
- flight operations
- aircraft ops
- airline operations
- flight tech
- digital flight ops
- electronic flight bag
- efb
- flight planning
- crew management
- fuel efficiency
- air traffic management
- aviation software
- airline it
- pilot technology
- connected aircraft
- airline fuel efficiency
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CASE STUDIES: SILK WAY WEST AIRLINES • WIZZ AIR • AZUL AIRLINES • AEROLÍNEAS ARGENTINAS • FRONTIER AIRLINES
AIRCRAFT IT
WINTER 2024 • V13.4
Operations
WIZZ AIR: Taxi fuel planning with AI and ML
AZUL AIRLINES: Engage pilots for fuel efficiency
Silk Way West Airlines
Going digital with a new EFB and EFF
AZUL AIRLINES: Predictive analytics to plan climb out fuel
AEROLÍNEAS ARGENTINAS: A digital EFB
FRONTIER AIRLINES: A new charting solution
NEWS • WHITE PAPER: NATS • THE WORLD ACCORDING TO IT & ME : PAUL SAUNDERS
VENDOR FLIGHT LOG: MOTULUS • OPERATIONS SOFTWARE DIRECTORY
DISPATCHERS ARE
MANAGING MUCH MORE,
WITH LESS EFFORT.
SITA Mission Watch
One single app consolidating flight tracking, weather
awareness, ground cockpit communication, and flight
replanning capabilities.
Applied with manage by exception design and 24/7
support, 70+ airlines, 4k+ planes, and 2000+dispatchers
are empowered to make smarter, quicker, and more
precise decisions.
AIRCRAFT IT Operations: WELCOME
COMMENT
Aircraft IT Operations: IT solutions
that help users to focus on their
priorities and do everything better
AIRCRAFT IT
Operations
Publisher/Editor
Ed Haskey
E-mail: ed.haskey@aircraftit.com
Telephone: +44 1273 454 235
Website: www.aircraftIT.com
Chief Operating Officer
Scott Leslie
E-mail: scott.leslie@aircraftit.com
Copy Editor/Contributor
John Hancock
E-mail: john@aircraftit.com
Magazine Production
Dean Cook
E-mail: deancook@magazineproduction.com
AircraftIT Operations is published bi-monthly and
is an affiliate of Aircraft Commerce and part of the
AviationNextGen Ltd group. The entire contents
within this publication © Copyright 2024
AviationNextGen Ltd an independent publication
and not affiliated with any of the IT vendors or
suppliers. Content may not be reproduced without
the strict written agreement of the publisher.
The views and opinions expressed in this
publication are the views of the authors and do not
necessarily reflect the views or policies of their
companies or of the publisher. The publisher does
not guarantee the source, originality, accuracy,
completeness or reliability of any statement,
information, data, finding, interpretation, advice,
opinion, or view presented.
Fuel is essential to flying but something like two
thirds of operating costs for an airline will be
consumed with paying for it. There are a
number of programs underway to find new
sources for aircraft power (Sustainable Aviation
Fuel, hydrogen, solar energy…) but, for the
foreseeable future, burning fossil fuel is likely to
remain as the mainstay. With carbon-based fuel come
a couple of important negatives. First is the cost of
fuel pumped into an aircraft and second is the
emissions that come out of an engine or, more
particularly, the CO2 in those emissions. It’s both an
environmental and a cost challenge which requires
optimum fuel efficiency. Three articles in this issue
spotlight three key components to saving fuel and
reducing emissions with the application of the
right technology.
Wizz Air’s article focuses on one very important
fuel issue which is taxi fuel. Fuel during the taxi is
affected by a number of factors and this case study
will show how using technology can help to
understand those factors and plan to get the most
efficient taxi fuel outcomes at every airport, for
every tail. In the first case study from Azul Airlines,
the focus is on the climb-out and using predictive
analytics to get real efficiencies and savings during
this most fuel heavy phase of flight. Azul’s second
case study looks at the very important matter of
pilot engagement in fuel efficiency. If pilots don’t
trust a fuel efficiency solution, it has little chance of
success but if their buy-in can be won and assured,
WORDS: ED HASKEY
they will embrace the change and even
suggest improvements.
Of course, fuel and emissions aren’t the only
matters where IT-based solutions can be applied to
improve performance and processes. The case study
from cargo carrier Silk Way West shows how
embracing the technology in an electronic flight bag
(EFB) and electronic flight folder (EFF) can not only
save weight but also work with other solutions to
save time and help pilots to fly better and more
efficiently. In a similar vein, Aerolíneas Argentinas
shares how adopting an EFB solution has supported
the airline’s drive to go digital and paperless plus has
delivered many other benefits. A better charting
solution, the subject of another case study, not only
helped Frontier Airlines to improve navigation but
also solved a number of other problems and opened
the way to a raft of opportunities.
The white paper in this issue brings you a great
piece from NATS on how digital towers are
improving ATC scope as well as safety and ground
systems at airfields. There is also the latest ‘World
according to IT & Me’, in which Paul Saunders
ponders, great though AI is in the right place, is it the
answer to everything? Our Flight Log in this issue
comes from Motulus and, as well as the usual regular
round-up of news and technology developments:
there is the comprehensive ‘Operations Software
Directory’. Aircraft IT Operations: where, without
leaving your desk, you can survey the market for the
software that’s right for your airline or operator.
AIRCRAFT IT Operations • WINTER 2024 • 3
AIRCRAFT IT Operations: V13.4
CONTENTS
06 Latest News and
Technology updates
Keep up to date with the
changing world of IT.
44 CASE STUDY: Silk Way West
Airlines embraces digital
EFB and EFF
Zahid Sultan Khan, Chief Pilot, Silk
Way West Airlines
For Silk Way West Airlines, an EFB
solution had to work with their
other solutions.
52 CASE STUDY: Digital EFB
operations at Aerolíneas
Argentinas
Captain Ulises Raymundi, Pilot,
Aerolíneas Argentinas
How going digital and paperless worked
forAerolíneas Argentinas and the
benefits that they gained.
60 CASE STUDY: Fueling
efficiency: how Azul soared
with predictive analytics
Caio Garcia, Captain, Flight Ops
Engineering Manager and Fuel
Efficiency Manager at Azul Airlines
Azul Airlines tackled the cost of
climb-out fuel by engaging predictive
analytics and it worked very well.
70 VENDOR FLIGHT LOG: Motulus
Steven Rushworth, completes his
‘Flight Log’ for Aircraft IT.
72 CASE STUDY: Improving
efficiency of Wizz Air’s taxi
fuel planning
Jaime Romero Waldhorn, Fuel
Efficiency Manager at Wizz Air
How Wizz Air has harnessed the latest
technologies to ensure the most efficient
taxi fuel planning.
80 WHITE PAPER: Digital Towers
and sharing useful information
Andy Taylor, CSO
Digital Towers, NATS
A digital solution from NATS means that
more people have access to useful
information about what is happening on
and around the airfield.
90 The World according
to IT & Me!
Is AI the solution to that
problem? Paul Saunders
Paul considers that while people may
want AI, it won’t always be the answer
to every problem.
92 CASE STUDY: Engaging pilots
in fuel efficiency at
Azul Airlines
Caio Garcia, Captain, Flight Ops
Engineering Manager and Fuel
Efficiency Manager at Azul Airlines
How Azul Airlines has improved fuel
efficiency with better informed pilot
engagement and understanding.
100 CASE STUDY: Mapping a better
solution for Frontier Airlines
Joshua Lee, Senior Manager
Technical Programs, Frontier Airlines
How Frontier Airlines upgraded their
charting solution and ended up solving a
whole raft of problems and gaining
process improvements.
110 Operations Software directory
A detailed look at the world’s leading
Operations IT systems.
AIRCRAFT IT Operations • WINTER 2024 • 5
NEWS
New Vendor
We are pleased to welcome Beams as a new vendor
to the Aircraft IT Vendor Panel. Delivering Artificial
intelligence for safety risk management with
intelligence in risk reporting and proactive risk
management to safety teams,
Beams is a cutting-edge insights
and artificial intelligence company with the mission to
enhance safety across industries, beginning with
aviation safety, helping companies and governments
to automatically identify, suggest and monitor risks
and hazards in critical business environments.
The Beams platform analyses safety reports at
scale, enabling massive time savings, deeper safety
insights and more proactive risk management. The
company employs AI and software to facilitate faster
and more accurate decision-making and to exploit
data at both the strategic and operational levels.
AI CoAnalyst: Beams AI CoAnalyst transforms
safety report analysis with 20x faster processing,
saving over 60% of time on known hazard
identification and achieving 90% faster report
summarization. This reduces costs by addressing
staffing shortages and minimizing future analyst
hires. Beams enhances data quality through
historical data training and AI-driven feedback,
empowering safety teams with proactive risk
management and predictive insights to
prevent hazards.
Easily integrating into any safety tech
infrastructure, Beams delivers immediate efficiency
and risk forecasting improvements.
AI CoReporter: Boost reporting efficiency with
Beams AI CoReporter, increasing submission rates
and ensuring comprehensive, high-quality reports.
Its intuitive UI supports voice submissions in 60+
languages, while an AI agent fills missing details and
suggests real-time classifications. Experience 10x
faster report submissions with seamless automation
and advanced multilingual support.
Welcoming the new vendor, Aircraft IT COO
Scott Leslie commented, “It is one of our greatest
pleasures to welcome a new vendor to Aircraft IT
and I know that Beams will add significant value
for our users.”
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AIRCRAFT IT Operations • WINTER 2024 • 6
NEWS
Evoke celebrates long-term partnership
and renewal with Jet2.com
Evoke Systems was delighted, in late November
2024, to celebrate a remarkable milestone — 18
years of successful partnership with Jet2.com.
Jet2.com’s recent contract renewal with Evoke is a
testament to the strength of the relationship, which
from the very start fostered mutual growth,
innovation, and operational excellence. Since 2006,
Jet2.com has used Evoke’s industry-leading EFOS
platform to support the efficiency of its Flight
Operations, Engineering and Ground Operations
teams. EFOS provides a comprehensive system for
collecting, managing and analyzing data across
various activities, flight information and
documentation, promoting transparency and
compliance across the airline.
Dr Craig Howard, CEO of Evoke said, “We are
extremely proud of our long-standing relationship
with Jet2.com, and the recent contract renewal
affirms our reputation as a trusted provider whose
software solutions deliver consistently and
comprehensively. We have watched Jet2.com’s
incredible journey and impressive growth throughout
our relationship and are proud to know we have
played a part in supporting some of their fantastic
achievements, as they have equally played a
significant part in Evoke’s successes.”
Jet2.com’s operational experience and progressive
requirements have aided Evoke to refine its software,
promoting the development of new features and
enhancements. This collaborative approach has
resulted in more resilient, scalable, and innovative
products that have kept pace with the evolving
challenges and opportunities within the
aviation sector.
“We have used Evoke’s EFOS product suite within
Jet2.com Flight Operations for many years and have
always found Evoke to be very supportive and
capable of supporting our specific business and
operational needs. We look forward to continuing our
relationship with Evoke.”, said Captain Barry
Comerford, Head of Flight Operations Technical.
Read the full story on Aircraft IT Website
AIRCRAFT IT Operations • WINTER 2024 • 8
Volabase: an interactive
solution for flight
operations documentation
▪ XML-based content management
▪ Manage entire fleet in one system
▪ Minimize data redundancy
▪ Single-source publishing
▪ Compliance management with IQSMS connector
Request a demo
NEWS
WestJet partners with FLYHT and
NOAA to improve weather
forecasting in North America
See your tails,
tasks, actions, operations,
situations and alerts,
in one view.
Introducing CAE Unified Task Board, the world’s first OCC all-domainsingle-view
software, enabling operations controllers to make quicker and
better problem-solving decisions, guided through an easy-to-use dashboard.
Uniting advanced technologies and a simplified user experience, Unified Task
Board also generates real-time automated solutions to common and complex
issues, reducing your OCC team’s overall workload to more effectively optimize
daily operations.
Today and tomorrow,
we make sure you’re ready
for the moments that matter.
Airline Partner to leverage
FLYHT’s Weather Solutions to
provide NOAA with critical
real-time humidity data
In late September 2024, FLYHT
Aerospace Solutions Ltd. announced
that WestJet Airlines has agreed to
collaborate with the Company and the
National Oceanic and Atmospheric
Administration (NOAA) to improve the
accuracy of weather forecasts and the
prediction of localized severe weather
in North America. The partnership with
WestJet will focus initially on providing
NOAA with additional humidity,
temperature and wind observations in
the data sparse regions over the Pacific
where the airline flies routes.
As the airline partner to this
important NOAA weather program,
WestJet will install FLYHT’s weather
solutions on three Boeing 737 MAX and
two Boeing 737-800NG aircraft flying
Pacific routes. Each installation will
include a package of FLYHT-WVSS-II
atmospheric water vapor sensors to
continuously monitor environmental
conditions around the aircraft during
flight. The sensors will be fully
integrated with FLYHT’s Edge multichannel
WQAR and Certus SatCom for
real-time in-flight communication and
data transmission. Thereafter, the
aircraft-based observations (ABO) data
will flow through the National Mesonet
Program to provide NOAA with enroute
data as well as vertical profiles of wind,
temperature and moisture.
AIRCRAFT IT Operations • WINTER 2024 • 10
NEWS
The readings will provide NOAA
with valuable atmospheric data to fill in
coverage gaps provided by other
observing systems. One such gap is the
geographic region off the West Coast
of the United States and extending
westward and southward into the
central tropical Pacific Ocean — an area
well-known for the ‘Atmospheric River’
phenomena which can occasionally
result in flooding rainfalls and heavy
mountain snows in the Western U.S.
Quantifying the amount of moisture in
the atmosphere will result in better
forecasts that will be of great value for
public safety and water
resources communities.
“We’re honored to welcome
WestJet as the airline partner for
FLYHT’s expanded weather program
with NOAA,” commented Murray
Skelton, VP Business Development and
Weather Solutions. “WestJet is a
forward-thinking organization that flies
routes over data sparse regions of the
Pacific Ocean, making them ideally
suited to capture the coverage gaps
that exist with the current humidity
observations being provided to NOAA.
We’re excited to move this initiative
with NOAA forward and expand our
relationship with WestJet.”
“WestJet is proud to partner with
FLYHT and NOAA, as we leverage their
innovative solutions to improve our
weather forecasting accuracy, which
further enhances our ability to increase
safety and improve fuel efficiency
through optimized flight planning,” said
Scott Wilson, WestJet, Vice-
President, Operations.
Said Curtis Marshall, Ph.D., Director
of the NWS Commercial Data
Program and Chair of the WMO
Expert Team on Aircraft Based
Observations, “We are pleased to
partner with FLYHT and WestJet for
the installation of water vapor sensors
on aircraft, the first such installations in
a decade on aircraft to provide
meteorological observations to NWS,
and in this data void region of the
Pacific where we expect additional
observations to improve our forecasts.”
The initial hardware installs are
expected to commence in early 2025
and are being funded with FY 2023
appropriations of $500,000 that
FLYHT was awarded in
September 2023.
FLYHT Aerospace Solutions Ltd.:
FLYHT provides airlines with Actionable
Intelligence to transform operational
insight into immediate, quantifiable
action, and delivers industry leading
solutions to improve aviation safety,
efficiency, and profitability. This unique
capability is driven by a suite of
patented aircraft certified hardware
products. These include AFIRS, an
aircraft satcom/interface device that
enables cockpit voice communications,
real-time aircraft state analysis, and the
transmission of aircraft data while
inflight. The AFIRS Edge is a state-ofthe-art
5G Wireless Quick Access
Recorder (WQAR), Aircraft Interface
Device (AID), and Aircraft Condition
and Monitoring System (ACMS). The
Edge can be interfaced with FLYHT’s
TAMDAR probe or the FLYHT-WVSS-II
relative humidity sensor to deliver
airborne weather and humidity
data in real-time.
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AIRCRAFT IT Operations • WINTER 2024 • 11
NEWS
Icelandair among first to leverage
Beams’ Ai Co-Analyst in the iQSMS
Safety Management System
ASQS and Beams Safety AI
support Iceland’s Flag Carrier
with automated hazard
identification
In late September 2024, ASQS, a leading
global provider of integrated aviation
Quality and Safety Management
solutions (QSMS), was proud to
announce that Icelandair, the national
flag carrier of Iceland, is among the first
customers for the revolutionary Ai
Co-Analyst in iQSMS. Developed by
Beams Safety AI, a forward-thinking AI
insights provider, the Ai Co-Analyst
promises to transform aviation safety by
significantly improving the ability to
analyze large volumes of safety reports
and data in real-time, directly in iQSMS.
The Ai Co-Analyst, released in May
2024, uses cutting-edge artificial
intelligence to revolutionize how aviation
organizations detect hazards and risks
within their safety data. This powerful
tool automates hazard identification
within safety reports in iQSMS,
uncovering hidden connections and
trends that might be missed by
human analysts.
By choosing the Ai Co-Analyst,
Icelandair joins a growing list of airlines
AIRCRAFT IT Operations • WINTER 2024 • 12
NEWS
committed to harnessing the potential of AI-assisted
hazard detection. Seamlessly integrating with
Icelandair’s existing iQSMS setup, the Ai Co-Analyst
empowers the airline to proactively identify and
mitigate potential safety risks and to elevate overall
operational safety.
“ASQS and Beams have demonstrated an
exceptional ability to drive meaningful change through
their innovative collaboration with aviation safety
experts. Their team’s dedication to responsible
innovation is unmatched. The aviation industry faces an
urgent need to advance safety risk management, and
adopting these new approaches is crucial. Icelandair
has been fortunate to be an early partner in this
journey, and we are now proud to support what we
believe to be the leading initiative in safety risk
management”, said Jens Bjarnason, Director Safety &
Compliance at Icelandair.
“The Ai Co-Analyst is a game-changer for aviation
safety,” said Günther Schindl, Co-Founder and CEO of
ASQS. “We are excited to partner with Beams Safety AI
on this innovative solution and empower Icelandair,
along with other iQSMS customers, to make datadriven
decisions that ultimately keep passengers and
crew safe. Icelandair’s adoption of the Ai Co-Analyst
further validates it’s potential to revolutionize aviation
safety management.”
A notable feature of this AI tool is the visualization
of interrelated risks. By analyzing safety reports in the
iQSMS Reporting Module, the Ai Co-Analyst creates a
correlation map that highlights related threats and their
likelihood of occurrence. This creates a deeper
understanding of safety events and facilitates proactive
risk assessments based on current trends.
“Our mission at Beams is to empower safety
analysts to adopt proactive and predictive approaches
to risk management,” said Alan Sternberg, Co-Founder
and CEO at Beams Technology.” By combining ASQS’s
leadership in aviation safety and risk management
software with Beams’ cutting-edge AI technology, we
are providing airlines like Icelandair with a robust and
forward-thinking solution. Together, we are setting new
standards for safety and innovation.”
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Nabla-AircraftIT0226-1:2pg-L.indd 1
AIRCRAFT IT Operations • WINTER 2024 • 13
2024-11-26 10:03 AM
NEWS
European Cargo chooses EFOS
Training by Evoke Systems
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In mid-October 2024, Evoke Systems
was pleased to announce that
European Cargo has chosen EFOS
Training by Evoke Systems Limited as
their new Training Management
System. This choice kick starts the
beginning of a dynamic partnership
focused on optimizing European
Cargo’s training processes and driving
improvements in training delivery.
Evoke’s advanced cloud-based
EFOS solution is designed to streamline
and automate training activities,
ensuring compliance, and providing
robust information management and
analytical insights. By adopting EFOS,
European Cargo aims to improve
operational efficiency and training
effectiveness, underscoring their
commitment to excellence.
James Cartwright, Senior
Commercial Manager at Evoke,
commented: “From the outset, the
team at European Cargo clearly
defined their goals and requirements
when seeking an innovative training
management solution that would
support their continued growth and
evolution as an airline. I am very proud
that EFOS has been selected to help
achieve these objectives and we are
eager to embark on this
project together”.
Dave Smeeton, the Head of Training
at European Cargo commented that,
“Evoke have been exceptionally
proactive in providing solutions tailored
to some of our more unique training
requirements. We are excited to use
EFOS to streamline our training
administration processes and to utilize
the in-depth analytics to enable us to
effectively measure the impact of our
training programs”.
European Cargo: The UK’s largest
widebody cargo aircraft operator,
European cargo operates Airbus
A340-600F aircraft across a variety of
scheduled programs and charter
flights. The airline has a fleet of 12
AIRCRAFT IT Operations • WINTER 2024 • 14
NEWS
Airbus A340-600 aircraft with eight
currently based at Bournemouth
Airport. Since 2022, European Cargo
has been converting its aircraft to full
freighters using a unique main deck
cargo pod system. Four of the modified
aircraft are currently operational. Six
modified aircraft will be operational by
October and ten aircraft by the end of
2025. Each aircraft has a maximum
payload of 76 tonnes with 440 cubic
metre capacity across the upper and
lower decks. The A340-600F is
capable of non-stop flight over long
distances, which along with its
volumetric capacity, makes it extremely
suitable for carrying e-commerce
volumes from China to the UK.
Evoke: Founded in 2003 by Captain
Mark Linney and Dr Craig Howard,
Evoke provides trusted, innovative, and
scalable software solutions exclusively
to the worldwideprem aviation sector
across flight operations, crew training,
leave management, and document
management. With a strong focus on
data, Evoke’s industry leading solutions
across the web and iPad support
customers with compliance in a heavily
regulated industry, providing critical
analytical insights and streamlining
operational efficiencies to drive cost
benefits and improve staff satisfaction.
Through unparalleled levels of
customer service, Evoke works
collaboratively with customers,
developing and sustaining strong,
long-term relationships that promote
value and excellence in everything
the business does.
SunExpress signs multi-year
contract with Bytron
Complete EFB
Data Usability
Visit bytron.aero
In early October 2024, SunExpress
entered a multi-year agreement with
Bytron Aviation Systems to implement
the latest digital technology that will
optimize their flight operations. The
German-Turkish leisure airline will be
equipping their pilots flying a fleet of
over 70 Boeing 737 aircraft, with
Bytron’s software solution called
skybook. The agreement includes a
fully integrated Electronic Flight Bag
(EFB) and supporting Ground Portal
for streamlining flight-phase operations
and enhancing their operational
data management.
Shane Spencer, CEO of Bytron
added, “We’re incredibly proud to
support SunExpress in their digital
transformation journey. We look
forward to continuing to work closely
with the SunExpress stakeholders, to
streamline their operations
and workflows.”
AIRCRAFT IT Operations • WINTER 2024 • 15
NEWS
Better decisions on the fly.
Elevate your operational decision
making through increasingly
volatile weather.
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NAVBLUE launches Mission+
DOC Manager, the brand-new
software to manage flight
operations manuals
Cloud-based solution for
customization of Airbus /
Company manuals. There are
already more than 20 launch
customers, including Qatar
Airways, China Airlines,
Juneyao Airlines, Shenzhen
Airlines, Tibet Airlines, Japan
Airlines and Aer Lingus
NAVBLUE was very proud to announce,
in mid-October 2024, the launch of
Mission+ DOC Manager, its brand-new
cloud-based solution to manage and
customize Airbus and/or company
manuals, bringing more efficiency in
the documentation
management process.
Mission+ DOC Manager is the
NAVBLUE Documentation
Management Tool that offers major
benefits for airlines:
• Time savings, due to an efficient
process for data integration,
reconciliation and publication,
allowing multiple users
at the same time;
• Compliance tracking enabler, with
automated regulatory requirements
tracking reports.
• Reduced IT/maintenance costs,
thanks to the cloud-based solution
with secured access and backup
capabilities;
• Easy on-boarding, through online
role-based e-Learnings.
Among Mission+ DOC Manager’s main
functionalities are:
Authoring, customization and
reconciliation management of
manuals: create content from scratch;
adapt Airbus manuals to own customer
requirements and regulations; keep
customer’s customization from one
revision to another; allow Word® like
edition without any XML knowledge.
Fleet update and sub-fleet
management: designed to manage
documentation of any fleet size and
complexity (different aircraft
configuration) by facilitating aircraft
addition or removal from fleet; manage
your manuals fleet by fleet or
even tail by tail.
Non-English languages: allows
publication of manuals in languages
other than English if required, and even
recovering previous translations and
identifying the new sections of manuals
requiring translation.
Publication: allows time savings
thanks to scalability of the software
transforming XML data into PDF/HTML;
outputs being fully compatible with
NAVBLUE EFB software.
Using the latest available
technologies to ensure the best user
AIRCRAFT IT Operations • WINTER 2024 • 16
NEWS
Aircraft IT half page Dec2024.pdf 2 2024-11-06 11:48
experience, Mission+ DOC Manager is
the Document Management System
enabling the end-to-end process from
editing on ground to consultation on
board in the NAVBLUE Electronic
Flight Assistant.
Mission+ DOC Manager launch
customers include Qatar Airways, China
Airlines, Juneyao Airlines, Shenzhen
Airlines, Tibet Airlines, Japan Airlines
and Aer Lingus.
Marc Lemeilleur, CEO of NAVBLUE,
said: “At NAVBLUE, we are committed
to bringing the best of data technology
to our customers, continuously
enhancing our range of solutions to
provide them with more operational
efficiency and cost-effectiveness. With
Mission+ DOC Manager, we aim to
streamline the documentation
management process, to help airlines
gain time and improve their efficiency.
We are grateful to the airlines who have
already trusted us with this new
solution and are excited to move
forward with them.”
According to Samuel Lai, Flight
Operations Division at China Airlines:
“The user-friendly interface of Mission+
DOC Manager is intuitive and
responsive, and the document
processing is clear, quick and reliable.
The transition was smooth, thanks to
NAVBLUE’s excellent team and
support. They ensured our data was
migrated seamlessly and provided
great training. Mission+ DOC Manager
has made our work so much easier.”
Masayoshi Nakata, Flight Operations
Engineer at Japan Airlines added: “The
implementation of Mission+ DOC
Manager has improved evaluation and
management processes of our FLT OPS
documents. The highlighting feature to
operator customisation is particularly
beneficial for us, given our frequent
need for unique modifications. Also, a
Word-like interface is very helpful for
efficient editing.”
Captain Khalid Issa A M Al-Hamadi,
Senior Vice President of Flight
Operations at Qatar Airways said:
“Mission+ Doc Manager is a gamechanger
for operational manual
customization. This tool takes an
innovative approach that uses web as a
medium, allowing users to tailor their
operational documents and approval C
process with ease. The integrated XML
M
editor, with its friendly interface, allows
users with no XML background to use Y
the tool with no difficulties. The
CM
domain and project concept
introduced in the tool have enabled MY
Qatar Airways users to define the set of
CY
operational manuals and to manage
multi-fleets, multi-CusCode, and major CMY
modification content updates
K
efficiently. The performance is stellar
— it’s fast and responsive, making the
customization and publication
process seamless.”
“We are very satisfied with the
performance of Mission+ DOC Manager.
The implementation was seamless and
NAVBLUE provided great support and
training all through the migration
process. Our experts have noticed a
significant evolution in the
management of their workload and real
time savings, we really notice the
difference.” Concluded Stephen Swan,
MEL Project Management Team
Lead at Aer Lingus.
Effortless documentation,
smooth compliance
Learn more
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New AI-powered search for pilots
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AIRCRAFT IT Operations • WINTER 2024 • 17
NEWS
Thai SmartLynx selects
TrustFlight’s Centrik 5 for safety,
quality and risk management
TrustFlight Ltd., a technology
innovator focused on digitization of
the aviation industry, announced in
mid-October 2024 that Thai
SmartLynx, formerly BBN Airlines
Thailand, has selected TrustFlight’s
Safety, Quality, and Risk Management
platform, Centrik 5, to enhance
safety, reduce risk, and improve
operational efficiencies as it launches
in early 2025.
Part of the broader Avia Solutions
Group (ASG), Thai SmartLynx is set to
become Thailand’s first ACMI provider
when the carrier begins operations with
Airbus A320s. The rebranded operator
will support Thailand’s rapidly growing,
tourism-driven market, which has seen
a notable increase in activity after the
COVID-19 downturn.
“We are proud to select TrustFlight
for our Safety, Quality, and Risk
management system,” stated Mr. Apirak
Homlaor, CEO, Thai SmartLynx. “Far
more than enabling seamless safety
and quality management, TrustFlight’s
prowess as a real-time operational
management system ensures our
teams remain connected, in real-time,
as we respond to dynamic changes
synonymous with the aviation industry.”
Thai SmartLynx will leverage Centrik
5’s full ecosystem of modules, including
Safety, Compliance (Quality), Risk,
AIRCRAFT IT Operations • WINTER 2024 • 18
NEWS
Training, Workflows, and Regulations to oversee its
operations. With the Regulations and Workflows
modules, Thai SmartLynx will receive real-time
notifications when changes to regulations occur,
automatically alerting and assigning actions to ensure
proactive maintenance of stringent safety and
compliance regulations.
“We are keen to grow our presence in the rapidly
growing APAC region and are excited to support Thai
SmartLynx’ ACMI operations in Thailand,” said Karl
Steeves, CEO, TrustFlight. “Centrik is known across
the entire aviation and aerospace industry as a
leading SMS, QMS, and RMS platform, and we are
keen to showcase how it can provide value to
operators by replacing multiple tools and systems in a
bid to offer better operational management.”
TrustFlight: As a digital technology innovator
focused on the aviation industry, TrustFlight’s best- inclass
digital tools and services provide new levels of
safety, efficiency and insight to everyone involved in
the operation and maintenance of aircraft. TrustFlight
boasts a suite of digital solutions. Electronic Tech Log
automates flight data entry, scheduling, and
maintenance recording. Centrik offers managers a
360-degree view of company operations. MEL
Manager serves to digitize and manage minimum
equipment lists. Originally founded by two
commercial pilots, TrustFlight has grown to become a
global firm supporting a wide variety of airlines,
airports, maintenance providers and regulators.
Thai SmartLynx: formerly known as BBN Airlines
Thailand, Thai SmartLynx, specializes in ACMI
(Aircraft, Crew, Maintenance, and Insurance) and
charter services. The company, in a partnership with
Avia Solutions Group, the world’s largest ACMI
provider, and local partners, is in the final stages of
getting approval for its Air Operator’s Certificate. Thai
SmartLynx is expected to begin operations in early
2025, focusing on providing ACMI services, which
allow other airlines to lease aircraft and crews for peak
travel seasons or other needs. The airline will initially
operate Airbus A320s and is positioned to become
Thailand’s first ACMI provider. Its services will help
meet the growing demand for additional air travel
capacity in Thailand, particularly during peak tourist
seasons. With Thailand’s tourism recovering to
pre-pandemic levels and expected to grow further in
the coming years, Thai SmartLynx is strategically
positioned to address the seasonal aircraft
shortages in the region.
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AIRCRAFT IT Operations • WINTER 2024 • 19
NEWS
WxFusion Cb-global: avoiding
turbulence with Nowcasts
CHALLENGE — Pilots often face the
challenge that the weather can change
abruptly during a flight. This can lead to
severe turbulence, which can endanger
people and equipment. For pilots, it is
sometimes difficult to recognize
convective activity, because of the
limitations of the on-board radar and the
fact that conventional weather forecasts
cannot predict the exact location and
time of the occurrence of convection.
Solution — The company WxFUSION
offers a solution with their Cb-global
product. Cb-global uses satellite and
lightning data to detect thunderstorms
and convectively induced turbulence in
near real-time and provides a forecast
up to one hour based on these
observations. This method is referred to
as nowcasting and provides valuable
information about the weather hazards
beyond the limited view of the on-board
radar and with high accuracy with
regard to the hazard’s time of
occurrence, location, and development.
Key features of Cb-global include:
Early Warning: Cb-global provides a
situational overview of thunderstorm
and convective turbulence activity in
real-time and informs pilots of
significant thunderstorm and turbulence
activity already 45 minutes beforehand.
This information allows the pilots to take
proactive measures.
Detailed Real-Time Information:
Continuous updates every ten minutes
give pilots an accurate picture of the
dynamic and rapidly changing
convective cells along their flight route.
Better Decision-Making: For
example — with information from
Cb-global, pilots can turn on the
seatbelt signs in time or choose
alternative routes to avoid
turbulent areas.
Result — Cb-global can significantly
reduce the risks posed by abrupt weather
changes, providing weather hazard
analyses and nowcasts in real time with
details that cannot be forecasted with
traditional weather forecasting models. Its
advanced technology offers the ability to
accurately monitor and predict dangerous
and dynamic convective weather
conditions. This can greatly improve
aviation safety by enabling pilots to decide
on proactive measures in time.
Watch out: Cb-global will be
soon part of Logipad EFB
Read the full story on Aircraft IT Website
AIRCRAFT IT Operations • WINTER 2024 • 20
NEWS
Aircraft Commerce Conferences
How do you manage
your training center?
Bringing the key players in
aviation together
Now in their 18th year, Aircraft
Commerce Conferences will see a 2025
schedule covering EMEA, Americas and
APAC, as well as a global Flight
Operations conference. All conferences
and accompanying Vendor Exhibition
areas will enable delegates from across
the global aviation sector to meet with
world class software vendors and to
learn about their solutions.
Topics covered in the conferences
range across the full spectrum of IT
applications in aviation from
Engineering to Operations. There are
also case study presentations from
airlines and MROs, about their real-life
experiences with software solutions,
and, from world-class software
vendors, about the solutions they offer.
Plus there are presentations by the key
bodies that regulate, represent and
manage global aviation.
An information Pick `n’ Mix
There’s real value to be gained from
Aircraft Commerce Conferences
including the chance to pick those
vendors in the exhibition area whose
solutions address issues relevant to
your airline or MRO, and to arrange
face-to-face demos and discussions.
There is also the chance to mix in a peer
group, that is usually scattered across
the globe, to discuss shared challenges
and share ideas both in the conference
and in informal chats around the event.
The 2025 Aircraft Commerce
Conference schedule
Airline & Aerospace MRO & Flight
Operations IT Conference EMEA: 17th
& 18th June 2025. Hotel NH Noordwijk
Conference Centre, Amsterdam, The
Netherlands
Airline & Aerospace MRO & Flight
Operations IT Conference AMERICAS:
9th and 10th September 2025. Hyatt
Regency Hotel, Miami FL, USA
Airline & Aerospace MRO & Flight
Operations IT Conference APAC: 15th
and 16th October 2025. Amari
Watergate Hotel, Bangkok, Thailand
18th Annual Flight Operations
Conference GLOBAL: 3rd and 4th
December 2025. Radisson Hotel &
Conference Centre, London
Heathrow UK.
For exhibition and sponsorship
enquiries, please contact:
ed.haskey@aircraft-commerce.com
Discover for simpler
end-to-end & integrated operations
simorg.aero gozendigital.com
GÖZEN DI G I TAL
AIRCRAFT IT Operations • WINTER 2024 • 21
NEWS
Atlantic Flight Training Academy
selects Simorg for digital
transformation in pilot training
“Let your pilots fly and leave
the EFB operation to us”
Visit: efbadminservices.digital
LinkedIn: www.linkedin.com/company/efb-admin-services
In early November 2024 Gözen Digital
Aviation was pleased to announce that
the Atlantic Flight Training Academy
(AFTA) has chosen Simorg as their
digital solution for managing training
operations. AFTA, based in Cork,
Ireland, is the first Irish institution to
adopt Simorg, marking another
milestone in Simorg’s rapid growth
across Europe.
AFTA’s decision to implement
Simorg reflects its commitment to
enhancing operational efficiency,
providing cutting-edge tools for pilot
training, and maintaining its reputation
for delivering exceptional results in
aviation training. By integrating
Simorg’s digital platform, AFTA will
streamline processes, improve data
management, and ensure a seamless
training experience not only for
students but also instructors as well.
Mert Yağcı, Commercial Director of
Gözen Digital Aviation, commented on
this significant collaboration: “We are
truly glad to see Simorg’s rapid
AIRCRAFT IT Operations • WINTER 2024 • 22
NEWS
expansion in Europe with a
longstanding institution like AFTA
joining our platform. AFTA’s focus on
exceptional pilot training will now be
enhanced with the integration of
Simorg’s advanced digital solutions.”
Mark Casey, Founder, CEO, and
Head of Training at AFTA, said “At
AFTA, we are constantly looking for
ways to improve the efficiency and
effectiveness of our training operations.
By adopting Simorg, we are ensuring
that our students and instructors have
access to the most advanced tools
available, enabling smoother, more
streamlined operations. We are truly
looking forward to embracing all that
Simorg has to offer our flight
training academy.”
Gozen Digital Aviation: Gozen Digital
Aviation (GDA) focuses on creating
advanced digital solutions for the
aviation industry, while also managing
the digital strategies of leading
companies in the market. GDA creates
high functionality software through the
expertise gathered from multiple
verticals of aviation. The company is
currently dedicated to developing
software in segments such as flight
operations, training center
management, aviation security, ground
handling operations, crew scheduling/
aircraft management, flight/trip
planning and aviation finance.
SIMORG: as an end-to-end and
integrated training management
software tailored for simulator centers
and flight schools, SIMORG integrates
features such as scheduling, training
management, maintenance,
compliance, inventory management
and reporting, to support the
operational needs of flight
training organizations.
About Atlantic Flight Training
Academy (AFTA): AFTA is one of
Europe’s largest and leading flight
training academies, based in Cork,
Ireland. It has been delivering
exceptional pilot training programs
since its inception, providing worldclass
training to cadets from
around the globe.
AIRCRAFT IT Operations • WINTER 2024 • 23
NEWS
PPS FLIGHT PLANNING | CREWBRIEFING | OPSCONTROL
WeatherWatch including
Significant Weather Alerts
When weather forecasts indicate conditions surpassing your predefined
thresholds, the OpsControl WeatherWatch module enhances your situational
awareness, confronting the complexities of changing weather. It promptly
informs your team with real-time alerts displayed on your screens and sent
to your chosen email recipients.
Microsoft Flight Simulator uses
Lido navigation data from
Lufthansa Systems
Significant deviation and
notification/alerts
GADSS compliant
(4D/15)
BOOK YOUR DEMO
for an easy and intuitive Operational Control
Global Flight Tracking - in
oceanic and remote areas
Post flight data
• Lido navigation data and charts
from Lufthansa Systems form
the basis for the navigation for
the new Microsoft Flight
Simulator 2024
• Aviation enthusiasts gain
access to Lido data and charts
that commercial airlines use
• With Lido data embedded,
Microsoft further pushes the
boundaries of realism in
Microsoft Flight Simulator 2024
In early November 2024, Lufthansa
Systems revealed that it was
collaborating with Microsoft and
making Lido Sky Data and Lido Route
Manual available not only to
professional pilots and pilots in training
but also to more than 15 million
aviation enthusiasts worldwide who
enjoy using Microsoft Flight Simulator.
As the new version of Microsoft
Flight Simulator launches, it becomes
even more realistic, giving the virtual
pilot an incomparable feeling of flying.
Lufthansa Systems plays an essential
role in this, as its data now forms the
basis of the simulation’s heart: the
navigation. Microsoft Flight Simulator
opted for Lufthansa Systems because
of its high-quality data, exceptional
charting standards, professional
experience, and position in the market.
“Microsoft Flight Simulator is not
only a globally beloved game by
aviation enthusiasts but stands for the
most realistic flight simulations for
private use for decades. I, myself, am
also an enthusiastic Microsoft Flight
AIRCRAFT IT Operations • WINTER 2024 • 24
NEWS
Simulator user, and I am delighted that other aviation
enthusiasts can now experience this realistic
simulation with our professional data,” said
Philipp Barzen, Head of Lido at Lufthansa Systems.
The new version of the simulator will raise the
standard of their data and charts to a higher level:
Lido Sky Data offers navigational data in line with
ARINC 424 for various systems and applications
including standardized navigation information such as
airports, waypoints, navaids, airways, and terminal
area procedures. The data provided by Lufthansa
Systems has been widely used in the aviation industry
for more than 20 years.
The Lido Route Manual charts used in Microsoft
Flight Simulator provide access to charts usually used
by commercial airlines. The charts intuitively display
aeronautical procedures like SID, STAR, and
approach procedures.
“With the Lido data and charts from Lufthansa
Systems, we can offer our customers a more realistic
and precise experience. This new data will add a
higher coverage of regions and new airports to
explore. As Microsoft Flight Simulator becomes even
more professional, it is a great opportunity for the
players to develop their skills and safely navigate
extreme flight situations, pushing the limits of aircraft
and their own abilities,” said Jorg Neumann, Head of
Microsoft Flight Simulator.
New features of Microsoft Flight Simulator include
visually enhanced airports and complemented
locations such as glider airfields, oil rigs, and
lighthouses. For the first time, the flight crew will be
able to leave the aircraft to explore its surroundings,
expanding the flight simulation into a life simulation.
Additionally, new missions will be included, such as
fighting forest fires, search and rescue missions, and
freight transports with giant aircraft or air races. The
new features will include a virtual electronic flight bag
(EFB), which will mimic the EFB, that provides pilots
with all the information they need for a safe flight —
including the Lido charts.
Take real control of aviation safety management
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Performance monitoring.
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Business process modelling and automation.
To learn more visit ideagen.com/solutions/quality/coruson
AIRCRAFT IT Operations • WINTER 2024 • 25
NEWS
Comply365 appoints Ilia Kostov
as Chief Executive Officer
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Veteran travel and aviation
software executive to lead
global business
transformation for leading
global all-in-one compliance,
safety and training platform
Comply365, a leading global provider
of compliance, training and safety
management solutions for the
aviation, rail and defense industries,
announced, in mid-November 2024,
the appointment of Ilia Kostov to Chief
Executive Officer. Comply365 is a
portfolio company of Insight Partners
and Liberty Hall Capital Partners. Mr.
Kostov succeeds Rob Morgan, who first
joined Vistair Limited in 2015 and
helped lead the company through an
important period of growth and
integration, including overseeing the
merger of Comply365 and Vistair,
which was announced in January 2024.
Mr. Kostov, a travel and aviation
software industry veteran, has more
than two decades of experience
leading product and sales strategy,
finance, operations, marketing and
customer service organizations. Mr.
Kostov is a business transformation
leader who has worked in aviation and
broader travel industry software,
including roles at Sabre,
GuestLogix and Amadeus.
“We are thrilled to welcome Ilia to
the team to lead the next phase of
Comply365’s value creation. Ilia’s
proven track record in product,
strategy, operations and acquisition
integration makes him an ideal leader
and will provide invaluable leadership
for Comply365’s next phase of organic
and inorganic growth,” said James
AIRCRAFT IT Operations • WINTER 2024 • 26
NEWS
Black, Partner at Liberty Hall.
“As a multidisciplinary leader with deep experience
in the aviation software industry, Ilia has excelled at
delivering ground-breaking solutions, enhancing
customer experiences, and delivering on aggressive
growth goals. We are confident in our belief that he
will guide us to new heights,” added Henry
Frankievich, Managing Director at Insight Partners.
“I am thrilled to join Comply365 at an inflection
point in its already very successful history,” said Mr.
Kostov. “I am looking forward to supporting
Comply365’s outstanding global team and executing
our strategy for the benefit of our aviation, rail and
defense customers. Comply365 has an exciting
opportunity to introduce an integrated and
comprehensive platform that aims to improve safety
and compliance, increase operational integrity and
reduce operating costs. This industry-first value
proposition and innovation is expected to drive ROI
for our customers.”
Comply365: as a leading provider of operational
content management, safety management and
training management in the highly regulated
industries of aviation, defense and rail, Comply365
provides a powerful combination of expertise and
products underpinned by unified best practices,
providing airlines, rail and defense organizations with
a single digital platform to elevate operational
excellence, transform safety management and
training, with closer integration of relevant data sets
across domains. By empowering airline, rail and
defense organizations with an all-in-one
compliance, safety, training and data platform,
Comply365 ensures their crews and assets are always
geared for peak operational performance,
unlocking unparalleled financial and operational gains
through more streamlined, robust and agile
operations. Comply365 is the trusted technology
partner of many of the most progressive aviation and
defense organizations worldwide with a global
customer base of over 140 airlines, defense and
rail organizations.
Record 2024 Flight
Operations Conference
The 2024 Aircraft Commerce Flight Operations
Conference saw more than 400 delegates, up 13
percent on 2023. Speakers, including from
SunExpress, Icelandair, British Airways, Vueling, and
Swiss International Airlines, covered topics from EFB
implementation, transforming flight operations with
real-time weather data, implementing AOC datalink
for operation fuel efficiency through automation of
preflight phase, to transitioning from one
eTL to another.
Ed Hasky, Events Director, Aircraft Commerce,
concluded, “The Conference was a huge success.
Exhibitors, speakers, and delegates all collaborated to
make it our biggest and best attended flight
operations conference to date. Thank you to
everybody that attended and we will see you on the
circuit in 2025”
Are you ready for digital transformation?
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through efficient planning and optimization
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to gain business insights & predictive analytics
Optimize Performance
in both flight and ground operations
Infotech Solutions for Management of:
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Engineering, MRO, Logistics, & Inventory
eDocuments, eLearning, Training, & Safety
Do contact us to see how we can work together on the
accelerated digital transformation of your IT systems.
contact@laminaar.com.sg | www.laminaar.com
SINGAPORE | INDIA | USA
Unified | Comprehensive | Modular | Cost-effective
AIRCRAFT IT Operations • WINTER 2024 • 27
NEWS
OpenAirlines raises nearly €45m to
accelerate the aviation industry’s
ecological transition
In mid-November 2024 — OpenAirlines, a world
leading provider of eco-flying software solutions,
announced a new milestone in its growth trajectory
after raising nearly to 45 million euros from Eiffel
Investment Group, leading the operation through its
Eiffel Essentiel fund, with the backing of Mirova, a
Natixis Investment Managers affiliate dedicated to
sustainable investments. Both funds are leading the
way in Europe’s energy transition.
These two leading players in the field of energy
transition in Europe are committed to supporting the
growth of OpenAirlines, previously backed by Alter
Equity, in order to speed up the company’s vital
contribution to the aviation industry’s decarbonisation
drive. This line-up will also be joined by the Caisse de
Retraite du Personnel Navigant Professionnel de
l’Aéronautique Civile (France’s pension fund for cabin
crew in the civil aviation industry, known as CRPN) by
the end of this year. The company plans to draw on the
support provided by these new shareholders to further
develop its business across North America and Asia
and make acquisitions that will add to its
range of services.
Reducing CO2 emissions and costs: fuel, a
major issue within the aviation industry
The aviation industry accounted for 2% of the world’s
CO₂ emissions in 2022 and is in the midst of a
transition, with most airlines aiming to become carbon
neutral by 2050 in response to the climate emergency.
Fuel plays a crucial role in achieving this goal,
representing approximately 30% of an airline’s
operating expenses, making it a significant economic
lever. It is with this dual challenge in mind that
Alexandre Feray founded OpenAirlines back in 2006.
Breakthrough technology for a more
environmentally responsible
aviation industry
OpenAirlines is developing a digital environmental
performance management solution marketed under
the name of SkyBreathe® and designed to help airlines
reduce their fuel consumption and CO₂ emissions at
each stage of the flight cycle. The solution, available in
SaaS mode, leverages advanced machine learning and
artificial intelligence technologies, analysing over 15
million flights with the aim of issuing recommendations
and optimizing eco-flying. OpenAirlines boasts the
largest database on the market and a powerful set of
AIRCRAFT IT Operations • WINTER 2024 • 28
NEWS
tools, enabling pilots and ground crews to make better
decisions. By doing so, it reduces fuel consumption by
3% to 5% per flight and generates returns on
investment of 10x to 15x for its clients. The company
wishes to continue developing SkyBreathe® OnBoard,
its cockpit connectivity technology providing pilots
with recommendations in real time. It also seeks to
expand its product portfolio by designing tools tailored
to air traffic controllers as well as tools that will assist
airlines with their ESG programmes amid increasingly
stringent regulations.
Already generating a tangible impact on
the aviation industry’s ecological transition
This value proposition is unparalleled in the market and
has enabled OpenAirlines to quickly establish itself as a
key player in the aviation industry’s ecological
transition. Over 70 airlines worldwide currently make
use of its technology, including Air France, Korean Air,
EasyJet, JetBlue, flyDubai, Indigo and DHL. Companies
using SkyBreathe® made significant strides in reducing
their carbon footprints in 2023 by avoiding 1.4 million
metric tons of CO₂ and saving 420,000 tons of fuel. By
way of comparison, this corresponds to seven times
the amount of CO₂ saved by all the sustainable aviation
fuels (SAF) produced worldwide the previous year.
Profitable growth and solid
growth prospects
OpenAirlines has turned in a profit since 2021 and
delivered annual growth of 30% for the past five years.
It continues to expand rapidly, achieving €10 million in
annual recurring revenue (ARR) in 2024. The start-up is
headquartered in Toulouse and operates offices in the
United States, Canada and Hong Kong. It currently
generates 37% of its revenues in Europe, 30% in the
Americas and 33% in the Asia-Pacific, Middle East and
Africa region.
OpenAirlines is expanding its ambitions in the
aviation decarbonisation market, which is set to triple
in size by 2030, with this funding of nearly €45 million.
The operation seeks to consolidate the company’s
position as the world’s no.1 and is backed by Eiffel
Essentiel (the lead manager) and Mirova (via its private
equity strategy), both major contributors of funding for
Europe’s energy transition. The operation also marks
the exit of OpenAirlines’ long-standing investor, Alter
Equity, which has backed the company since 2015.
A new phase of growth to consolidate its
position as a world leader
With these new investors on board, OpenAirlines will
be able to step up its growth strategy and consolidate
its position as a world leader. It plans to do so by further
developing its business across Asia and North America,
both of which are strategic and fast-growing markets.
OpenAirlines also intends to cater to the entire
spectrum of airline departments by building on its
range of services aimed at enhancing energy
AIRCRAFT IT Operations • WINTER 2024 • 29
efficiencies and reducing carbon footprints. With this
in mind, OpenAirlines plans to launch an ambitious
external growth strategy seeking to expand the range
of services offered through its SkyBreathe platform.
Alexandre Feray, CEO of OpenAirlines, gave the
following statement: “Thanks to the support of Eiffel
Investment Group and Mirova, we now have the
resources we need to position ourselves as an
aggregator within our market. We will be able to make
bolt-on acquisitions aimed at beefing up our range of
products and services and thus cater to airlines as a
real digital game-changer when it comes to reducing
carbon footprints. Having already embedded our
technology in the cockpit, our aim now is to rally all
business lines around a joint project: to combine
operating performance with environmental
engagement in order to help build a more sustainable
aviation industry”.
Céline André, Director of the Eiffel Essentiel fund,
added: “OpenAirlines is currently the only player on the
market offering airlines the actual tools they need to
take urgent action, bearing in mind that the industry
has net zero emissions targets to meet by 2050 and
that the requirement to integrate sustainable aviation
fuels will take time to deliver any benefits. The
company is already generating an impressive financial
and non-financial impact, and we are delighted to
support it through this next phase of its development”.
Youssef Belatar, Investment Director at Mirova, had
the following to say: “The aim of our strategy is to
combine financial returns with support for the
environmental transition by deploying acceleration
capital that finances innovative solutions. OpenAirlines
is an inspiring example of how technological innovation
can help industries transition to a more sustainable
business model. OpenAirlines makes use of advanced
environmental performance management solutions
and therefore also offers concrete tools geared
towards helping airlines reduce their carbon emissions
and operating expenses. We are excited to become
involved in the next stages of OpenAirlines’
growth trajectory”.
NEWS
Conduce makes history in Antarctica
On November 7, 2024, Conduce’s eTechLog8
achieved a remarkable milestone as the first
electronic tech log system used by an aircraft
operating at Antarctica’s Troll Research Station.
Smartwings, which operated the flight on a Boeing
737 MAX 8, went fully live on eTechLog8
earlier this year.
Smartwings first entered Antarctica in 2022,
bringing a Boeing 737 MAX to Troll Airfield as part of a
specialized operation to support the Norwegian Polar
Institute. With a 3,000-meter runway carved from ice,
the airfield sits at 1,232 meters above sea level and
requires rigorous safety checks and equipment
preparation. Crew members, who undergo survival
and specialized landing training, closely monitored
weather patterns and runway conditions in real time
through satellite-linked communications, ensuring
that the MAX 8 could safely operate on
the icy surface.
Smartwings chose Conduce’s eTechLog8 to
replace paper logbooks with a real-time, electronic
solution that integrates seamlessly with existing airline
systems like OASES and internal CAMO/Flight Ops
systems. After a rigorous evaluation process,
Smartwings found Conduce’s eTechLog8 to be the
ideal choice due to its proven track record with
various airlines and its ability to handle complex
aviation needs across different aircraft
types and regions.
@ConduceGroup
There has never been a better time
to go paperless with eTechLog8
Find out more
+44 (0)333 888 4044 info@conduce.net www.conduce.net
AIRCRAFT IT Operations • WINTER 2024 • 30
NEWS
Smartwings uses rugged Dell tablets for
eTechLog8, provided by Conduce, which bring
significant benefits in challenging environments,
especially the freezing temperatures of Antarctica.
These tablets are durable enough to withstand
heavy usage in varying conditions, providing
Smartwings with a reliable, robust platform to access
and update technical logs, defect findings, and
maintenance information in near real time
during this mission.
Global connectivity (provided by eTechLog8’s 5G
SIM) is a critical factor for airlines, that rely on
uninterrupted data transmission to support near
real-time updates and compliance. Airline operators
often express concern over network coverage,
especially in remote regions where even basic
connectivity can be limited or unreliable. However,
eTechLog8’s performance during Smartwings’
Antarctic flight demonstrates that consistent,
high-quality connectivity is achievable even in isolated
locations like Troll Research Station. eTechLog8
maintained a steady connection, allowing essential
data to flow seamlessly between the aircraft and
support teams. This success in extreme conditions
highlights how advanced connectivity solutions can
now extend reliable service far beyond urban hubs,
reassuring airlines about the reliability of global tech
log systems in their operations across diverse and
challenging environments.
The journey of OK-SWB from Prague, with stops in
Abuja and Cape Town, and then onward to Troll,
underscores the rigorous planning and innovation
required for such remote operations. This successful
mission to Troll Airfield is a promising indicator for
airlines considering electronic logbooks but worried
about connectivity in remote regions, proving that
even Antarctica can support robust
digital communication.
The combination of Smartwings’ logistical
precision and Conduce’s cutting-edge electronic tech
log solution has set a new standard in aviation
technology for flights in harsh and isolated regions.
Try NAVsystem
Learn more
AIRCRAFT IT Operations • WINTER 2024 • 31
NEWS
Key Lime Air expands partnership with eTT
Aviation, adopts flight planning solution
In early November 2024, eTT Aviation, a leading
provider of comprehensive aviation management
solutions, was excited to announce that Key Lime
Air, a valued client since 2018, has expanded its
partnership by adopting eTT’s SkedFlex Flight
Planning solution. This new application marks a
significant step forward in Key Lime Air’s commitment
to streamlining operations and enhancing
flight efficiency.
Key Lime Air, based in Englewood, Colorado, is
known for its dual mission of providing exceptional
passenger and cargo services. As the parent company
of Denver Air Connection, Key Lime Air operates
scheduled passenger flights and charter services,
emphasizing reliability, safety, and customer service.
Their unique business model, which blends cargo and
passenger operations, requires precision and
flexibility in planning and execution.
Embracing enhanced flight planning
Since March 2018, Key Lime Air has successfully
utilized eTT’s SkedFlex Flight and Crew Management
System (FCMS) to optimize crew scheduling, resource
management, and operational oversight. Recognizing
a need to further refine their flight planning processes,
the airline sought a robust solution that could handle
their unique operation and improve response times to
operational changes. eTT’s SkedFlex Flight Planning
proved to be the perfect fit and went live in mid-
September 2024.
“Implementing Flight Planning was the next logical
step for us,” said Greg Bogosian, Operations Manager
at Key Lime Air. “eTT Aviation has been a trusted
partner for years, supporting our growth and
operational goals. With Flight Planning, we’ve
streamlined our processes and improved our
efficiencies, which benefits both our passengers and
our cargo clients. We expect this to be further
enhanced when we implement the mobile briefing
available with SkedFlex Mobile allowing the
dispatcher to send the flight briefing to the crew
members’ mobile device.”
Benefits of eTT’s SkedFlex Flight Planning
• The adoption of eTT’s Flight Planning solution
offers Key Lime Air several key advantages:
• System Configuration: Provides the ability to make
the system function as needed as opposed to
having a one size fits all solution that requires
customization for out specific needs.
• Real-Time Data Integration: Provides up-to-date
information on weather and NOTAM information
and alerting when something has changed that the
Dispatcher needs to be aware of.
AIRCRAFT IT Operations • WINTER 2024 • 32
NEWS
• User-Friendly Interface: Empowers
dispatchers with intuitive tools for
rapid, effective decision-making and
gives them the ability to modify the
user interface to meet their
particular workflow.
• Operational Reliability: Enhances ontime
performance and reduces
potential disruptions to flights.
Dana Knight, Product Director at eTT
Aviation, said, “We’re proud to see Key
Lime Air take their operations to the
next level with our Flight Planning
solution. This step exemplifies how our
suite of products can support airlines in
achieving greater efficiency and
reliability. We look forward to
continuing our strong partnership
with Key Lime Air.”
Key Lime Air: Founded in 1997, Key
Lime Air has grown into a multifaceted
aviation service provider, offering both
passenger and cargo solutions. The
airline’s commitment to excellence and
safety is reflected in its operations
under the Denver Air Connection
brand, which serves communities with
scheduled passenger flights connecting
regional hubs. Key Lime Air’s focus on
adaptable, high-quality service has
established its reputation as a trusted
carrier in the aviation industry.
eTT Aviation: Headquartered in
Boise, Idaho, eTT Aviation is a premier
provider of comprehensive software
solutions designed to support the
complex needs of airline operations.
With products like the Flight and Crew
Management System (FCMS), Flight
Planning, and MISA, eTT Aviation
empowers airlines to optimize
operations, streamline flight planning,
and enhance overall efficiency.
Looking Forward
This expanded partnership between
eTT Aviation and Key Lime Air is a
testament to the effectiveness of
innovative technology in meeting
the unique challenges of regional
and cargo-focused airlines. As Key
Lime Air continues to set standards
for operational efficiency, eTT
Aviation is committed to supporting
their journey with best-in-class
software solutions.
AIRCRAFT IT Operations • WINTER 2024 • 33
2023 August_Aircraft IT eJournal_m2.pdf 1 8/25/23 12:17 PM
NEWS
incorporate ASAP’s runway analysis to
determine maximum takeoff and
landing weight as well as any limitation
computed during enroute analysis for
drift down weight limitations. This
collaboration is designed to optimize
the accuracy of flight plans, ensuring
compliance with operational safety
standards while maximizing payload
efficiency.
“Our partnership with ASAP is an
important step in reinforcing our
commitment to providing
comprehensive, data-driven flight
planning solutions,” said Tom LaJoie,
President and CEO of eTT Aviation. “By
integrating ASAP’s precise weight
analysis tools, we can offer operators
more informed and efficient decisioneTT
Aviation announces strategic
integration partnership with
Aviation Software, Inc. (ASAP)
In early November 2024 eTT Aviation,
a leader in aviation management
software solutions, was proud to
announce an exciting new integration
partnership with Automated Systems in
Aircraft Performance, Inc. (ASAP), a
trusted provider of advanced runway
and enroute analysis tools. This
strategic collaboration is set to enhance
eTT Aviation’s Flight Planning System,
providing airlines and operators with
another option for precise weight
limitation calculations for safer and more
efficient flight planning.
Enhanced Flight Planning
Capabilities
Through this integration, eTT Aviation’s
SkedFlex Flight Planning System will
AIRCRAFT IT Operations • WINTER 2024 • 34
NEWS
making capabilities, ultimately enhancing safety and
optimizing performance.”
“We are excited about the unique potential this new
partnership unlocks” said Cecil W. Teets President and
CEO of ASAP. “By seamlessly integrating our STAR
system with eTT Aviation’s SkedFlex Flight Planning
solution, we are poised to drive unparalleled
operational efficiency for our operators. This
integration will enable real-time data synchronization,
ensuring more precise and reliable calculations that will
further enhance both flight safety and operational
efficiency. At ASAP, delivering exceptional customer
satisfaction remains at the core of our mission. This
strategic alliance empowers us to exceed the evolving
demands of our current and future customers, while
reinforcing our competitive edge in an increasingly
dynamic and fast past aviation landscape.”
Key Benefits of the Integration
Accurate Weight Limitation Calculations: Ensures
maximum takeoff, landing and driftdown weight
limitations are factored into flight plans for optimal
safety and performance.
Enhanced Operational Efficiency: Streamlined data
integration allows dispatchers and flight planners to
easily access vital runway and enroute weight data,
saving time and reducing potential errors.
Improved Compliance and Safety: Incorporating
ASAP’s trusted analysis helps ensure adherence to
industry safety regulations and enhances operational
risk management.
User-Friendly Integration: The new integration is
seamlessly incorporated into the eTT SkedFlex Flight
Planning System interface, providing users with an
intuitive experience that simplifies
complex calculations.
Dana Knight, Product Director at eTT Aviation,
added, “This partnership will significantly bolster our
Flight Planning System, offering a seamless blend of
real-time data and advanced analytical tools that give
airlines the confidence they need to optimize routes
without sacrificing safety. We are excited to see the
positive impact this will have on our clients’ operations.”
Automated Systems in Aircraft Performance, Inc.
(ASAP): Founded with a commitment to enhancing
aviation safety and performance, Automated Systems
in Aircraft Performance Inc. (ASAP) has become a
go-to provider of critical runway and enroute analysis
tools. With decades of industry experience, ASAP has
developed a suite of solutions designed to help flight
planners and dispatchers manage weight limitations
and analyze complex flight scenarios with precision.
ASAP’s flagship offerings provide detailed insights into
runway performance and enroute planning, enabling
airlines to calculate accurate maximum takeoff weights
and drift down strategies. These capabilities are
essential for ensuring safe operations, especially in
challenging environments or when dealing with aircraft
weight limitations. eTT Aviation’s commitment to
innovation, efficiency, and customer satisfaction has
positioned it as a trusted partner for airlines of all sizes,
from regional carriers to large commercial fleets.
Frequently Asked Questions (FAQ)
Q: What specific benefits does ASAP’s integration
bring to eTT’s SkedFlex Flight Planning System?
A: The integration allows eTT’s SkedFlex Flight
Planning System to utilize ASAP’s accurate runway
analysis for calculating maximum takeoff and landing
weights and enroute analysis for drift down weight
limitations. This ensures that flight plans are optimized
for safety and operational performance, reducing the
risks associated with weight miscalculations.
AIRCRAFT IT Operations • WINTER 2024 • 35
Q: How does the integration impact current users of
eTT’s SkedFlex Flight Planning System?
A: The integration is optional, but for those users that
elect to use ASAP they will experience enhanced
functionality without any disruption to their existing
workflow. The integration is designed to be userfriendly,
providing quick access to the newly available
weight analysis features and ensuring
smooth adoption.
Q: Why is drift down weight analysis important?
A: Drift down weight analysis is crucial for scenarios
where an engine failure occurs at altitude in
mountainous terrain necessitating a gradual descent
to a minimum altitude for continued flight. Accurate
drift down weight calculations helps ensure the safety
of the flight by adhering to operational weight
limitations for terrain clearance.
Q: How does ASAP’s runway analysis improve
flight planning?
A: ASAP’s runway analysis helps flight planners
calculate the maximum allowable takeoff and landing
weight for available runways and any conditions
present on the runway. This enables airlines to fully
utilize available runway performance, optimizing
payloads while maintaining strict adherence to
safety protocols.
Looking Ahead
The integration of ASAP’s analytical tools into eTT
Aviation’s SkedFlex Flight Planning System represents
a commitment to continuous improvement and
innovation in aviation management. This partnership
will help airlines and operators enhance their flight
planning capabilities, ensuring greater precision,
safety, and operational efficiency. As the partnership
develops, both eTT Aviation and ASAP look forward
to supporting the aviation industry with forwardthinking
solutions that meet and exceed
operational needs.
Read the full story on Aircraft IT Website
NEWS
Ready for new heights: DextraData GmbH
launches DextraData Aviation Technologies
Propelling growth, innovation and a
faster response to customer needs:
Logipad takes off as the flagship
product of DextraData Aviation
Technologies
In late November 2024 — DextraData GmbH, a
German company and pioneer in software
engineering, proudly announced its new subsidiary,
DextraData Aviation Technologies, set to launch in
January 2025. This bold move represents a leap
forward in meeting the aviation industry’s demands
for digital transformation, as the company sharpens
its focus on innovative solutions and efficient
information exchange. Central to this new subsidiary
is Logipad, the renowned Electronic Flight Bag (EFB)
solution trusted worldwide. As the flagship product of
DextraData Aviation Technologies, Logipad is primed
to reach new heights, responding faster to market
challenges and expanding its portfolio with forwardthinking
tools tailored for aviation professionals.
The leadership team at DextraData Aviation
Technologies brings together seasoned aviation and
technology experts, including Oliver Lotz (CEO),
Jorge Martins (CTO), Phil Tanthatsawat (VP Sales
APAC) and the highly regarded Logipad pioneer Dirk
Leese (CCO), the driving force behind
Logipad’s success.
“With DextraData Aviation Technologies, we’re
unlocking new potential for Logipad to transform the
way aviation professional work-delivering the agility
and innovation our customers need in today’s
fast-paced industry,” said Oliver Lotz, CEO of
The leadership team at DextraData Aviation Technologies
(L-R) Jorge Martins (CTO), Oliver Lotz (CEO), Dirk Leese
(CCO) and Phil Tanthatsawat (VP Sales APAC).
DextraData Aviation Technologies.
A key focus of the subsidiary is the cultivation of
strategic partnerships to push the boundaries of
technology and address the evolving needs of the
aviation sector. “These collaborations open up
additional opportunities for us to advance
Automation for your Operations!
www.s4a.aero
AIRCRAFT IT Operations • WINTER 2024 • 36
NEWS
technologies and better serve the
needs of the market,” Lotz added.
Adding to the excitement is the
appointment of Phil Tanthatsawat as
Vice President of Sales, Asia Pacific.
Logipad gets a skilled aviation
specialist and deeply connected
professional in the Asian market.
CTO Jorge Martins sees the launch
of the new subsidiary as a pivotal
moment for aviation technology. “True
digitalization goes far beyond simply
using mobile devices in the cockpit.
Logipad is about transforming
workflows and information sharing
across the industry. Our vision is to
develop Logipad into a comprehensive
aviation solution that prioritizes safety
and sustainability,” Martins explained.
The upcoming Logipad Aviation
Suite will feature its renowned EFB/
EFF and Briefing modules
complemented by a secured chat
messenger for seamless crew
communication. Plans are also
underway to expand the platform with
Aviation Financial Management and
Risk Management modules, offering an
integrated solution for aviation’s
complex demands.
CEO Oliver Lotz is thrilled about the
opportunity to collaborate with
customers and ensure that Logipad is
deployed where it truly adds value. He
is particularly proud of the new Logipad
team, which blends seasoned experts
like Dirk Leese with fresh perspectives.
Lotz emphasizes: “Having such a
wealth of industry experience on board
is not only a great advantage for us, but
also a significant benefit for our
customers. It’s time for lift-off.”
Logipad: Since 2002 Logipad has
revolutionized the daily workflow of
flight crews and operators with an
intuitive and fully digital solution.
Featuring real-time data integration,
paperless processes, and flexible Crew
Flight Plan editing, it saves time and
costs while enhancing safety through
comprehensive pre-flight checks and
real-time alerts. At the same time,
Logipad reduces stress for pilots and
crews by simplifying manual processes
and optimizing workflows. Fully
compliant with key EFB standards,
Logipad seamlessly integrates
operational data into systems like fuel
efficiency programs and SMS. Whether
you’re an airline or a charter operator,
Logipad offers an innovative, futureready
solution for more efficient, safer
and less stressful flight operations.
DextraData: Since 1995, DextraData
has been a reliable partner for digital
transformation. As an independent
software manufacturer, DextraData
develops innovative SaaS industry
solutions ‘Made in Germany.’ These
products provide concrete answers to
the current challenges faced by
modern businesses. The DextraData
software solutions — Logipad,
COCKPIT, GRASP, Dex7, and VIBS9 —
aim to create transparency, optimize
processes, and deliver critical support
and added value for both personnel
and business. With the slogan “Building
Your Digital Tomorrow,” DextraData
operates from its headquarters in
Essen, as well as locations in Berlin,
Hamburg, Munich, and Zagreb, already
working on tomorrow’s solutions today
— for an inspiring digital future.
AIRCRAFT IT Operations • WINTER 2024 • 37
NEWS
The New Era
of Aircraft
Fueling
eTT Aviation receives SDVOB
Certification from NVBDC that
will support United Airlines’
Billion Dollar Roundtable goal
Elevate your operations with a digitalized
fueling process network-wide!
Coverage
130 airports
28 countries
Connectivity
34 IPAs
16 systems
Get in touch
with Robin
id1.de/afuel
aFuel
Near the end of November 2024, eTT
Aviation, a leading provider of
innovative aviation solutions, was
proud to announce the awarding of its
certification as a Service-Disabled
Veteran-Owned Business (SDVOB) by
the National Veteran Business
Development Council (NVBDC). This
certification, combined with the
Service-Disabled Veteran-Owned Small
Business (SDVOSB) designation from
US Department of Veteran Affairs,
strengthens eTT Aviation’s position in
the industry and underscores its
commitment to supporting diversity
and inclusion in corporate partnerships.
AIRCRAFT IT Operations • WINTER 2024 • 38
NEWS
The NVBDC certification positions eTT
Aviation to support major corporations,
including United Airlines, in their
supplier diversity initiatives. Specifically,
this certification will contribute to
United Airlines’ ambitious goal of
becoming the first airline inducted into
the Billion Dollar Roundtable by 2025,
an honor reserved for companies that
spend $1 billion annually with
diverse suppliers.
“We are honored to receive our
SDVOB certification from the NVBDC
and continue our mission of serving the
aviation industry with excellence,” said
Tom LaJoie, President and CEO of eTT
Aviation. Tom, who is a service-disabled
veteran of the United States Air Force
added, “This certification allows us to
strengthen our partnerships with major
industry players and support efforts like
those of United Airlines, as they
advance supplier diversity and achieve
their billion-dollar commitment.”
Commitment to Excellence
and Diversity
eTT Aviation’s SDVOB certification
signifies that the company meets the
rigorous standards set by the NVBDC
for veteran-owned businesses. As part
of the NVBDC Veteran Owner
Certification System (VOCS), eTT
Aviation is now featured in a national
database accessible to corporations
looking for qualified, veteran-owned
suppliers.
“Receiving our SDVOB certification
from NVBDC reinforces eTT Aviation’s
dedication to fostering diverse business
relationships,” said Sonja Aletter, COO
at eTT Aviation. We are excited to
leverage this certification to expand our
reach, enhance our business
collaborations, and further support
United Airlines’ journey toward the
Billion Dollar Roundtable.”
NVBDC: The National Veteran
Business Development Council
(NVBDC) is a leading third-party
certifier of veteran-owned businesses.
NVBDC’s rigorous certification process
ensures that corporations looking to
partner with veteran-owned suppliers
can confidently choose from
businesses that meet the highest
standards of ownership and
operational control.
Looking Forward
With the SDVOB certification from
NVDBC and SDVOSB from Veteran
Affairs, eTT Aviation is well-positioned
to continue serving the aviation
industry and strengthening its
partnerships with major corporations,
helping them meet and exceed their
diversity goals.
Read the full story on Aircraft IT Website
Enhance your digital
briefing before and
during all flight phases
▪ Native iOS solution
▪ Use modular briefing packages
▪ User friendly interface for increasement of
situational awareness
Request a demo
AIRCRAFT IT Operations • WINTER 2024 • 39
TOGGLE
NEWS
eTT Aviation launches mobile app for
SkedFlex Flight Planning, revolutionizing
operational flexibility
eTT Aviation, a leader in aviation management
solutions, was thrilled to announce, at the end of
November 2024, the launch of SkedFlex FP Mobile,
the SkedFlex Flight Planning Mobile App, a powerful
new tool designed to give flight planners and
dispatchers unprecedented flexibility and efficiency.
This app brings the core capabilities of eTT’s
innovative flight planning solution directly to mobile
devices, enabling users to manage and resolve critical
operational issues anytime, anywhere.
Mobile problem solving in real-time
With the SkedFlex FP Mobile App, users can address
flight planning challenges on the go, eliminating the need
to be tied to a desktop. One common use case highlights
the app’s convenience: a dispatcher receives a text during
a meeting alerting them to a flight issue. Instead of
stepping away or waiting to return to their workstation,
they can log into the app on their iPad, assess the
situation, and resolve the problem immediately.
“This mobile app is a game-changer for flight
operations,” said Tom LaJoie, President and CEO of
eTT Aviation. “We understand the fast-paced
environment our clients operate in. The ability to
respond to operational challenges quickly, even while
away from their desk, adds a new level of agility and
responsiveness that is essential in today’s
aviation industry.”
10 000+ Airports
300+ Aircraft Types
F11107502
APR 21
ESMS - ESSA
07:51 - 08:06 UTC
Falcon 7X
D-DATX
MEL/CDL M&B Takeoff LDG Dispatch LDG Inflight Approve
Input Runways Datacard T/O Info
MALMO
17
ESMS / MMX
AD Elev 237 ft
T/O Weight
65399 lb
GEN
RWY condition:
PERF
6 3
050/7
Aircraft Performance and M&B Calculator
AODB with NOTAMs and Engine Out Procedures
Integrates with EFBs and Flight Planning Software
Intuitive and Easy to use
Var 3.53°E
V1
VR
V2
VFT
T/O Weight Limit
OAT 10 °C
122
124 88.8 % 89.7 %
129
195
Side Eng N1
2d segm gross grad
EFFRA
Center Eng N1
6.19
1737 ft
70000 lb DRY
Trim
N/A
T/O Flaps
AntiIce
TORA
TODA
ASDA
TOD req
SF2
OFF
9186 ft
10171 ft
9186 ft
5653 ft
Slope 0.300
4517 3533
5653 5653
TODR ASDR
Get a free demo
sales@flygp.se
flygp.se
Eng Fail: Climb on RWY TRACK to minimum safe altitude. Minimum acceleration
altitude 1737 ft MSL (1500 ft AAL)
MEL/CDL items
AIRCRAFT IT Operations • WINTER 2024 • 40
170°
17
NEWS
Key features and benefits
of the SkedFlex FP
Mobile App
Anywhere, Anytime Access:
Provides dispatchers and flight
planners with access to SkedFlex
Flight Planning main features
from their mobile devices,
ensuring they can respond to
issues wherever they are.
Real-Time Notifications:
Alerts users immediately to
potential flight issues, such as
changes in weather, NOTAM
updates, or routing conflicts, enabling
faster resolutions.
Intuitive Interface: Designed with user experience
in mind, the app offers an easy-to-navigate interface
optimized for tablets and mobile devices.
Operational Efficiency: Reduces downtime and
delays by empowering users to resolve problems
quickly, avoiding bottlenecks and improving
overall performance.
Responding to industry needs
The SkedFlex FP Mobile App was developed in direct
response to feedback from eTT Aviation’s clients, who
expressed a need for greater mobility in managing
flight operations. The aviation
industry operates 24/7, and
disruptions can occur at any time.
The app ensures that users are no
longer limited by their location,
providing tools to address
issues as they arise.
Dana Knight, Product Director
at eTT Aviation, added, “The
launch of this mobile app
represents our ongoing
commitment to innovation and
customer-centric solutions. By
empowering flight planners and
dispatchers to work from anywhere, we are helping
airlines and operators achieve greater operational
reliability and efficiency.”
eTT Aviation: Headquartered in Boise, Idaho, eTT
Aviation is a premier provider of comprehensive
aviation management solutions. With the flagship
SkedFlex Air Operations Suite of products — Flight
and Crew Management System (FCMS), SkedFlex
Flight Planning, and MISA — eTT Aviation delivers
tools that streamline operations, improve decisionmaking,
and enhance overall efficiency for
airlines and operators.
Looking forward
The SkedFlex FP Mobile App will be available to eTT
Aviation clients, at no additional cost, offering a new
level of flexibility and responsiveness in flight
planning. As part of eTT’s ongoing mission to provide
cutting-edge solutions for the aviation industry, the
mobile app is expected to become an essential tool
for flight operations teams worldwide.
“The system is one of the biggest advances
in Line Maintenance, Engineering and Operations
that I have ever encountered.”
Andy Pyett, Line Maintenance Control
British Airways CityFlyer
AIRCRAFT IT Operations • WINTER 2024 • 41
NEWS
Evoke Systems and Mission
Decisions exciting new partnership
OPTIMAL PLANNING
DELIVERING REDUCED COSTS
AND HIGH CREW SATISFACTION
Reduce Crew Costs
Improve Operational
Robustness
Benefits of our solutions
Increase Crew
Satisfaction
Improve Revenue
Opportunities
Motulus Integrated Crew Scheduling (MICS)
Optimal solutions for a world in motion
www.motulus.aero
Increase Aircraft
Utilisation
Reduce Fuel Costs
MICS is a pioneering optimization product that generates crew
pairings and crew rosters in one optimization run.
Motulus Tail Assignment (MTA)
MTA allocates aircraft to flights by looking for the best solution to
reduce costs (e.g. fuel) and provide operational stability.
Motulus Network Optimization (MNO)
MNO answers the question of when to fly where. Combining
aircraft, crew and yield inputs it generates the optimal solution.
Evoke Systems and Mission Decisions
are pleased to announce the start of an
exciting partnership that will see both
companies working closely together to
implement AI based solutions that will
enhance EFOS, adding even further
value across the full product range. At
the 2024 European Airline Training
Symposium held in Cascais, Evoke
Systems and Mission Decisions had
neighboring stands, where lots of
discussions took place over the two days
of the event. This provided both
companies the perfect opportunity to
get to know each other, discuss
collective products and expertise, and
most importantly of all, start to identify
areas that could present valuable
opportunities to collaborate.
Speaking about the partnership,
Evoke CEO Dr Craig Howard said:
“EFOS products provide vital insights
that help drive decision-making, shaping
future direction across numerous
business areas. Working closely with our
customers to generate such powerful
data ensures we are able to react quickly
when looking at emerging technologies
and evolving requirements, through
solutions that enhance the overall
experience, extending our capabilities
in the process.
“Mission Decisions have a wealth of
expertise in the AI field and are a
trusted provider in both defense and
civilian sectors where data protection
and information security are
paramount. Although it’s early days in
our partnership, we are moving at pace
having already identified a number of
options. It’s rare to find other
companies that share the same values
as Evoke, but in Mission Decisions , we
have found a partner we are excited to
work closely with on a number of AI
based opportunities across our EFOS
products, not just EFOS Training. “AI is
a powerful enabler in a solution like
EFOS but only when a clearly defined
business need has been identified.
Introducing this to our products will
add value in multiple ways as we work
to achieve our goal of making the vital
information captured within even more
accessible and applicable than ever for
our EFOS communities.”
Mission Decisions CEO, Colin Hillier
said “In line with our objective to deliver
mission critical AI to the commercial
airline industry, we are really proud to
be able to partner with Evoke Systems
— who bring leading aviation expertise
to the table. Our respective teams have
very aligned views on the measured
and appropriate deployment of these
powerful tools within the growing
EFOS ecosystem. We are delighted to
be working toward such an exciting
future together.”
Mission Decisions is a British data
intelligence company deploying
mission critical AI and Analytics
solutions to organizations that handle
sensitive data.
AIRCRAFT IT Operations • WINTER 2024 • 42
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CASE STUDY: SILK WAY WEST AIRLINES
Silk Way West Airlines embraces
digital EFB and EFF solutions
Zahid Sultan Khan, Chief Pilot, shares how Silk Way West Airlines’ electronic flight bag and the electronic
flight folder have enhanced operational efficiency and contributed to a more sustainable future
AIRCRAFT IT Operations • WINTER 2024 • 44
CASE STUDY: SILK WAY WEST AIRLINES
The main focus for this case study will be on Silk Way West’s selection and
adoption of a new digital EFB (Electronic Flight Bag) and EFF (Electronic
Flight Folder) solution but first and to set the scene, I’ll give readers a brief
introduction to the airline where this case took place.
SILK WAY WEST AIRLINES
Founded in 2012 in Baku, at the heart of the Silk Road, Silk Way West Airlines, sister
company to Silk Way Airlines, is the largest cargo airline in the Caspian Sea region.
Based at Heydar Aliyev International Airport, Silk Way West operates around 350
flights a month across Europe, Asia, and the Americas with a fleet of 12 dedicated
Boeing 747-8F, Boeing 747-400F and Boeing 777F freighter aircraft. The airline’s
annual cargo turnover exceeds 420,000 tons, while our growing route network
covers more than 40 destinations across Europe, the CIS, the Middle East, Central
and Eastern Asia, and North and South America. As well as scheduled services to
those more than 40 destinations, Silk Way West also operates charter flights all
over the world.
Optimize processes
inside and outside your cockpit
with Logipad EFB & EFF
▸ process optimization through digitalization
▸ flexible and adaptable to your needs
▸ high usability tailored for pilots
▸ seamless integration into your IT infrastructure
▸ efficient & reliable information management
▸ latest security standards through 2FA
Many of our requirements for products such as EFB and EFF can be quite
different from those of passenger airlines. In this case study, I would like to tell
readers about our electronic flight bag solution and our solution to enhance
operational efficiency and contribute to a more sustainable future.
Sustainability is important to Silk Way West: the cornerstone of our success
can be found in re-investment and giving back to the operation. As a signatory to
the United Nations Global Compact initiative, we have confirmed and formalized
our commitment to the environment. Silk Way West was delighted to be the
more information: www.logipad.aero
AIRCRAFT IT Operations • WINTER 2024 • 45
CASE STUDY: SILK WAY WEST AIRLINES
back to the more than 50 years old Boeing 747. Our twelve aircraft might not
sound like a substantial fleet, but with more than 450,000 tonnes of cargo
volume globally, we realized that the impact on the environment is still
significant, albeit with a smaller fleet.
The first example of our fleet upgrade is in the video below.
official Global Air Cargo Partner for COP29, held in Baku, Azerbaijan in
November 2024. Technological innovation in the field of flight operations is a key
part of these sustainability goals and we have decided to renew our fleet of
aircraft as a prerequisite key factor towards achieving those goals. In recent
years, we have ordered some of the most technologically advanced next
generation freighters in the world. At the time of writing, we had six Boeing 777
freighters, four Boeing 777-8 freighters and four Airbus 350 freighters including
options on order.
For a cargo airline, it is very easy to stay under the radar of sustainability since
there is not too much light being shed on the cargo industry, with the mainstay of
focus being on the movement of passengers. However, at Silk Way West, we
understand the need to invest and to renew our fleet. As part of that, we looked
at our Boeing 747-8s which are already modern aircraft - even if their origins hark
“In recent years, we have ordered some of the most
technologically advanced next generation freighters in
the world. At the time of writing, we had six Boeing 777
freighters, four Boeing 777-8 freighters and four Airbus
350 freighters including options on order.”
Some readers will recognize that the Boeing 777 aircraft has been around for
some time but the B777 freighter, the current version being about 15 years old,
still burns a lot less fuel than a Boeing 747-400 freighter. For example, the B747
on average burns approximately 12 tonnes of fuel an hour whereas the B777
freighter burns 7 tonnes — little more than half. Although the freight volume
carried is lower (the B747 freighter can carry 115 tonnes of payload while the
B777 freighter can carry about 105 tonnes) that is still less fuel per cargo tonne
carried — aptly owing to the adage that ‘sometimes, less is more’.
REASONS TO IMPLEMENT AN EFB SOLUTION
One obvious reason to implement an EFB solution is fuel saving from how much
less documentation is carried on board. A reduction in paper charts, folders and
manuals saves Silk Way West an average of 36kg of weight per flight. that might
not seem like a lot when an aircraft is taking off with 447,000kg but, looking
further into that; 36kg of fuel is approximately 7.2kg of additional fuel burn per
flight; that still does not sound like much but 7.2kg per flight over our 350 monthly
flights is about 2.5 tonnes of fuel, which adds up to about 30.2 tonnes of fuel
saving a year, just by adopting an EFB. Prior to the introduction of the EFB, we had
to carry all the charts in paper form. Of course, the wider the geographical area you
cover, the more charts that are needed and, for us, someone going to the aircraft
AIRCRAFT IT Operations • WINTER 2024 • 46
CASE STUDY: SILK WAY WEST AIRLINES
and physically updating the charts was time consuming, so we used to simply
create a whole up-to-date charts bag and swap that out to save anybody having to
go on board. It was easier for us but still the whole manual process involved with
that was costly in both time and money. The manpower needed to keep charts
up-to-date and the amount of physical space needed on board for world-wide
charting, including alternates, was considerable. One could say ‘why not only put
the charts onboard for the route being flown?’ True, however we could have a
situation where an aircraft initially scheduled to fly from Baku to Hong-Kong had to
be re-allocated to fly to Chicago instead — the other side of the world. It would
have been impractical to change, at short notice, the charts required for the new
flight. So, as a mitigation, we carried all of the global charts that our pilots might
need, on board and that required incredible logistics.
We did retain paper back-up for a while after the change but we do not
anymore for charts and we recently received approval from the Azerbaijan State
Civil Aviation Administration to also remove the paper Operations Manuals. At
“… 7.2kg per flight over our 350 monthly flights is about
2.5 tonnes of fuel, which adds up to about 30.2 tonnes of
fuel saving a year, just by adopting an EFB.”
the time of writing while we were going through the certification for the
Electronic Flight Plan, the OFP (Operational Flight Plan), we had to carry a
back-up during the certification process but this was just for the transitional
period and we will soon be wholly EFB/EFF based.
For me, one of the biggest benefits is that the EFB also improves our
regulatory compliance with National Aviation Authorities and for IOSA audits
and compliance. As a pilot I understood the operational challenges and so, in the
AIRCRAFT IT Operations • WINTER 2024 • 47
CASE STUDY: SILK WAY WEST AIRLINES
advantage over other cargo carriers that are not thinking about digitization. An
example of this is that that we can see very easily if we are optimizing the volume
on our aircraft and if we are carrying enough payload. On a cargo aircraft,
volume is like real estate; if you are not using it, you are losing revenue.
Having an EFB also reduces our flight operations costs and handling costs
related to flight plan delivery; we often paid ground handlers at outstations to
physically deliver the flight plan to the aircraft. Furthermore, it reduces delays at
outstations. As I mentioned previously, we are a big charter carrier and I cannot
implementation with the Logipad team, it was a core requirement for me that a
flight should never be able to be ‘closed’ or completed without filling out all of
the minimum mandatory regulatory requirements. I knew that if you give pilots a
chance to miss a thing, they will miss it, because, after all, we are human. For
instance, every hour, we should record the altimeter readings for RVSM
(Reduced Vertical Separation Minimum) compliance. However, if we pull a
completed paper flight plan in the office and do an internal audit, I am quite sure
there would be one or two of those readings missing. By having an EFB solution,
you can improve your regulatory compliance with the relevant regulators.
Another big reason is Big Data. The EFB allows Silk Way West to have easier
access to key data and reporting, and we can see — at-a-glance — trends in fuel
use, volume optimization of aircraft and more. For example, if I want to see how
much fuel we have burned over the month of October, with one click of a button,
there is the data. I can also see how much fuel we planned to use and we can
quickly see trends. Also, we are constantly reviewing the performance of our
aircraft and making sure that fuel consumption is according to our expectations.
With the fuel savings initiatives that we have developed, we want to know
whether they are working or not and an EFB solution makes that analysis easier.
It also enhances the competitiveness of the business and gives us a strategic
AN INTRODUCTION TO LOGIPAD
Logipad is an in-house developed EFB solution from German-based
DextraData. The Logipad team numbers about 70 people, mainly based in
Essen, Germany with the goal to optimize the processes of airlines and of
flight crew in particular, we do that in order to save time and costs.
How Logipad works
Digitalizing all of the paperwork, helps airlines to be more sustainable. Here
are some key facts about Logipad (figure 1).
Logipad Aero – The EFB Solution
Built in
Integration with
PPS
Inhouse
Developed EFB
Solution
Third Party Tool
Support
Highly
Customizable
Personalized
Support - 24 / 7
Pilot Briefing
Service (EFF)
iOS, Android,
Windows,
Webclient
“we can see very easily if we are optimizing the volume
on our aircraft and if we are carrying enough payload.
On a cargo aircraft, volume is like real estate; if you are
not using it, you are losing revenue”
Figure 1
One of the main features of the solution is the EFF module where the pilot
briefing takes place and the solution’s biggest strength is that Logipad is
highly customizable making it even more convenient for pilots to find
documents and to work with the briefing, and that saves time. Logipad
offers personalized support 24/7, based in Germany with fast reaction
AIRCRAFT IT Operations • WINTER 2024 • 48
CASE STUDY: SILK WAY WEST AIRLINES
tell you how many times I have flown to some remote place in the world where
there is no printer and I remember an occasion in Africa where I was waiting; the
aircraft was ready to go but we had to wait two hours, just for a paper flight plan
to be printed and brought to us. Some may suggest that we could receive it
through ACARS but then there are various legal documents that are provided
locally, by the local station. If you cannot print something, it sounds like a small
problem, but a couple of hours delay in a flight operation is massive problem.
WHY LOGIPAD WAS CHOSEN
One of the reasons why we selected Logipad was its ability to be integrated into
Silk Way West’s operations; it was easier for us to integrate Logipad, compared
with some other solutions. The integrations that were necessary were to our crew,
flight and load planning systems plus our accounting and finance departments.
The manual processes involved in data entry from paper, or some other solution
that does not connect to our accounting department finance software, have been
eliminated with Logipad and, if it feeds information directly to the accounting
times; necessary in aviation and appreciated by customers.
The Application can be run on iOS and Webclient and, interestingly,
almost all third-party tools can be integrated with Logipad into the brief. If
users have information such as performance, weight & balance, etc., data
that needs to be included in the briefing, that can be added into the briefing
so that, with it all in one place, it can be in the briefing service which is also
very convenient. Logipad also has a close relationship with PPS flight
planning system and therefore a short integration time and a built-in
integration for the briefing template.
How Logipad is built
There are two sides to the solution; modules and tools (figure 2).
Logipad‘s Modular Structure
Figure 2
Modules
Tools
Documentation
• Prioritization
• Versioning
• Notes, highlights, comments
• Confirmation requests
• Extended search function
• Role based distribution
• Supports all common formats
(even videos)
Briefing / EFF
eForms
•
•
Uses ARINC633 data packages
Highly customizable view of all
• eForms to display Briefing data or
collecting general data from the Crew
incoming data (OFP, flight log,
weight and balances, weather, etc.)
• Synchronization of (short notice)
briefing updates
• Real time synchronization between
multiple devices (even w/o WIFI)
Flight Manager
Management User
• View and modification of EFF data Interface
• Manual enrichment of briefing • User management
packages
• Role management
• Briefing assignments
• Document library management
• View and reports of finalized • Document distribution
briefings
• eForm library management
• Reports
eForm Generator
The application side is built in modules the first of which is the documentation
module which holds the library where documents are stored for use by pilots.
It includes a very good search function and the capability to make documents
confirmable so that management knows when they have been
received and read.
Besides that, there is the briefing module which is the module where the
briefing takes place. For data transfer, we use the standard ARINC633 data
packages. Again, it’s highly customizable and can enrich briefing data from
the flight planning system with all the information available from third party
tools. It has synchronization which means that when there are updates to
briefing packages there is almost real-time synchronization to the
application, if there is a Wi-Fi connection. Users get notified if there’s an
update and the briefing package will be updated, again in near real-time.
There is also device-to-device synchronization that functions without Wi-Fi.
So, if the pilot in command and the co-pilot are on the briefing
simultaneously, which is possible, those data or information that they enter
into the briefing are synchronized simultaneously. There is no redundancy
with both pilots working on the same briefing.
And there is the eForms module, helping users to display data more
conveniently and more easily, since they can make their own eForms. While
Logipad does make some complex eForms, the solution comes with a
built-in form generator for users to make their own eForms and they can
integrate data into the eForms to work with that data easily. eForms can be
pre-filled so that users spend even less time with the data.
Besides the modules, Logipad has Tools, which is more about the
back-end of the solution for Flight Ops and EFB administrators. First there is
the Flight Manager, which is where the briefing data from the Flight
Management System gets into the back-end of the system to be enriched
with flight information data and all the third-party tool data before being
packed together and sent to the application.
The management user interface is the management tool where users can
manage the users, manage the library and get the reports off. Then there is
the eForm generator, the tool to generate your own eForms.
AIRCRAFT IT Operations • WINTER 2024 • 49
CASE STUDY: SILK WAY WEST AIRLINES
department, they will not be bothering us in Flight Operations with questions like…
‘Where is the fuel receipt for this flight?’, ‘Where’s the catering receipt for that
flight?’ It’s all automated now.
Logipad offered a highly customizable presentation of information and,
surprisingly, at the time we were looking for an EFB solution, not many EFB
companies were providing live inflight synchronization of the flight plan between
multiple iPads on the aircraft. As a cargo airline, we only have two pilots on
board, one of whom is the pilot monitoring, whose job is to fill out the flight log.
Without a Flight Attendant, if that Pilot goes to get a cup of tea, what can the
other pilot do if his own iPad is not up to date with the log, he cannot just reach
over for the other iPad in a wide-body aircraft. Again, you would think it would be
easy in the modern digital age but many of the EFB providers at the time were
not offering this solution which Logipad had developed.
Logipad also has an excellent document library, eliminating the need to have
another solution for the eLibrary. This along with their eForms solution was really
advanced for us and we were impressed by that. Also, the general robustness of
the system architecture impressed us. Another key deciding factor was the fact
that Logipad is a part of DextraData, a larger IT company. That is important
because when changes or a technical solution to a problem need to be done,
there are IT specialists on hand who can deliver changes and solutions in a timely
fashion. We were also happy with their personable approach to customers, in
addition to a high level of support and expertise.
THE IMPLEMENTATION JOURNEY AND CHALLENGES
As well as the implementation, we will also look at associated challenges we faced
at Silk Way West and how we overcame them.
One of the two main challenges that we found with implementation of an EFB
solution was integration with other systems. A key requirement for Silk Way
West was that the EFB solution should integrate into all of the departments in the
company. Speaking as a Pilot, my own view is that paper is always the easiest
option for us. It is easy to just take a piece of paper and fill it out in flight. I realized
that there was little point incorporating an EFB solution for the sake of it, it had to
work for the whole company. That is another reason why we opted for Logipad
because we found that, as an IT company, they were intellectually and
technologically capable of integrating other systems into Logipad for us. It was
quite a challenge to get other companies whose solution might not have been
set up to integrate with other systems to talk with the Logipad app and, as I
mentioned above, DextraData being an IT company made that much easier.
The second challenge with implementing the EFB at Silk Way West was
determining the operational workflow which a pilot would go through in flight. My
view would be that, if you are going to implement an EFB solution, you need to
have the vision for what is required from the solution you select and how it should
be used in practice. This is vital because there are so many providers out there, so
many solutions, that you might find yourself being led up the garden path going
with a company with an EFB solution that does not fulfil all of your requirements.
You need to have a clear vision of what you want from your EFB solution.
We wanted to maintain familiarity with traditional workflows for pilots and our
Operations Control Center (OCC) while delivering the advantages of an EFB
solution. There are occasions where an airline might approach EFB selection with a
clean sheet notwithstanding the fact that they already have established systems
and procedures before embarking on an EFB. Perhaps they still want to start
afresh and take a new solution as is. With the cargo industry, we tend to have
relatively refined processes already. In our case, these processes are traced back
from another major European cargo carrier who has been in the business for more
than fifty years and has, in that time, refined these processes very well. Therefore
“We wanted to maintain familiarity with traditional
workflows for pilots and our Operations Control Center
(OCC) while delivering the advantages of an
EFB solution. ”
AIRCRAFT IT Operations • WINTER 2024 • 50
CASE STUDY: SILK WAY WEST AIRLINES
we’re quite happy with our processes and wanted to maintain familiarity for the
pilots and OCC so that they would not find it a huge difference from the traditional
workflow — mitigation in the Management of Change. We were also looking for
logic and simplicity in the workflow plus, of course, you always must incorporate
human factors, along with threat and error management, into the entire process. If
there is a mistake to be made, it will happen at some point. The great thing with
EFB and technical solutions is that verifiers can be incorporated so that if, say, the
pilot tries to enter a zero-fuel weight that exceeds one of the limitations for the
aircraft, the system will warn the pilot and will not allow the entry. Overall, an EFB
solution improves flight safety if it is done correctly.
THE FUTURE VISION
Let us now look to our future vision and what we aim to achieve with Logipad. The
solution is young in our operations and to that end, we want to see a robust
in-service performance. We are still proving the system to our national regulator,
the State Civil Aviation Administration for Azerbaijan. An EFB solution, as well as
an EFF, is quite new to them so we have to prove that the system is robust and
capable of overcoming flight operational challenges. Going fully paperless requires
confidence in the system and its performance delivery to avoid downtime for the
flight operation stemming from an EFB or EFF problem; that would be completely
unacceptable as far as Silk Way West is concerned.
We also wanted to be able to collate accurate operational data which will be
used for business optimization and allow the airline to evolve with market trends.
It is still new territory for us but we are really keen to see what data we will be
able to take from Logipad for our business.
At the time of writing, we were working on connecting the cargo manifest
with the EFB and the integration is in progress. We expect this to be a little easier
since our load plans, load sheets and cargo management are already in a
digitized state. At the moment, we are at a hybrid stage with the EFF while this
work is completed. The load sheet and manifest were two of the outstanding
things left to do, but it is in progress and is more than possible.
We aim for continued innovation and sustainable development. That will
entail feeding back experience to improve the product and to which Logipad are
very open and encouraging. We also aim to work together to continue
incorporating new technology and enhancements within the EFB. DextraData’s
IT background opens opportunities and possibilities for collaboration in other
fields of logistics. Silk Way is not just an airline; we are one of three airlines in the
group and, 80 kilometers outside of Baku, we are building our own airport which
aims to be a logistics bridge between the cargo flows of the East and West.
There are other areas of logistics which come into play here such as the handling
of cargo on the ground, and so we will be keen to work with DextraData to see
how they can develop IT solutions for our complete logistics chain.
Embarking on a program like this can be a step into the unknown and so I
hope that this brief story of our EFB program at Silk Way West will be useful for
readers who might be considering a similar move.
ZAHID SULTAN KHAN
With over 20 years of Airline Operations experience, Zahid managed the Entry into
Service (EIS) of the Boeing 777F for Silk Way West Airlines and now manages the
777 fleet as Chief Pilot. He is also Deputy VP for Crew Training plus Instructor and
Examiner for the Boeing 747and 777 fleets. Zahid’s previous positions include Chief
Theoretical Knowledge Instructor (CTKI) and leading the EIS for the Boeing 747-8. He has
also played a key role in integrating new technologies into the airline.
SILK WAY WEST
With a fleet of 14 specialized Boeing 777F, 747-8F, and 747-400F aircraft Silk
Way West spans the globe with hundreds of flights every month. April, 2021
marked a milestone when Silk Way West entered a strategic agreement to
enhance their fleet with five new 777 Freighters. This commitment to expansion was further
underscored in November, 2022, through the acquisition of two cutting-edge 777-8
Freighters, in addition to a June 2022 agreement with Airbus for two A350 Freighters.
LOGIPAD
Logipad provides airlines with a trusted Electronic Flight Bag (EFB)
solution which makes flight management simple, fast and smart for
pilots, crew and ground staff. Due to a single sync transaction process
and modules like document management, eForms and eBriefing / EFF, Logipad reduces
paperwork. It focuses on process optimization through digitalization and is flexible and
adaptable to the user’s needs. Logipad latest version offers top notch security
standards through 2FA.
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AIRCRAFT IT Operations • WINTER 2024 • 51
CASE STUDY: AEROLÍNEAS ARGENTINAS
Digital EFB operations
at Aerolíneas Argentinas
Captain Ulises Raymundi, Pilot at Aerolíneas Argentinas shares their journey from paper to centralized,
digital and paperless; the challenges, how it was done and the benefits that it has delivered
AIRCRAFT IT Operations • WINTER 2024 • 52
CASE STUDY: AEROLÍNEAS ARGENTINAS
“…from the outset of digitizing flight operations there
was a strong desire to modernize and ensure that the
airline could thrive for the next 70 years.”
How do you take a historic airline in South America and transform it into a
regional trailblazer in digital flight operations? How do you ensure that the
people most affected — the pilots — are not only on board with the
project but fully embrace it? And how do you create a solid digital
foundation to build towards the future? These are questions that we were asking
ourselves at Aerolíneas Argentinas when we were considering a digital future for
the airline. But, before we look into that project, I’ll briefly introduce the
airline to readers.
AEROLÍNEAS ARGENTINAS.
Aerolíneas Argentinas is Argentina’s flag carrier, and for over 70 years, it has
supported both long-haul and domestic routes, connecting the nation with the rest
of the world. The airline operates a fleet of 84 aircraft, serving long haul
v
Aerolíneas Argentinas was founded in 1950
AvioBook Globe
Introducing the comprehensive in-flight companion,
where you can compare weather and
turbulence data by time and flight level, and
view airline-specific custom layers.
Discover its user-friendly design and more:
AIRCRAFT IT Operations • WINTER 2024 • 53
CASE STUDY: AEROLÍNEAS ARGENTINAS
changes were challenging to accommodate, and archiving was a significant
complication. The physical space required to store operational flight plans, load
sheets, and other documents was inefficient. Retrieving key information was slow,
and manually inputting data often led to human error.
destinations with Airbus A330s, alongside a domestic fleet that includes Embraer
190s and Boeing 737s.
The rich history of Aerolíneas Argentinas means it has a strong culture and
well-established processes. When it came to digitizing operations, these needed
to be acknowledged and, at times, respected. Nevertheless, from the outset of
digitizing flight operations there was a strong desire to modernize and ensure
that the airline could thrive for the next 70 years.
WHY DIGITIZE OPERATIONS
While the project may have initially focused on removing paper from the cockpit, it
was really about harnessing the power of digital tools to improve workflows,
reduce turnaround times, provide users with consistent and coherent data, and
optimize costs. Given the nature of the airline, it was an ambitious project. Change
management within the context of an historic airline like Aerolíneas Argentinas is
not simple. Ultimately, the airline wanted to find tools that were robust and reliable,
so that our pilots and ground staff had access to the right information at
the right time.
THE OLD SETUP
Aerolíneas Argentinas’ original process involved dot matrix printers. This was not
only a noisy process but also meant the airline was entirely paper-based. To ensure
documentation reached pilots in time for departure, someone literally had to drive
it across the airport from the operations office. The cost and complexity of keeping
stations stocked with paper and other materials were prohibitive. Last-minute
Old set-up built on paper was noisy, impractical and inefficient
THE CURRENT SETUP
Since then, the airline’s system has grown and evolved. The current solution is built
around sixth-generation iPads, see figure 1 below, with contingency iPads available
at homebase airports in case pilots encounter issues with their devices.
On their iPads, pilots have access to Lido mPilot from Lufthansa Systems for
charting, as well as proprietary performance applications for each aircraft type in
the Aerolíneas Argentinas fleet. This includes FlySmart for the A330 fleet, OPT
for the Boeing fleet, and E-Perf for the Embraer fleet. To ensure that pilots have
the latest data at their fingertips, mobile hotspots are available on the aircraft,
along with Wi-Fi at base airports and in airline briefing rooms.
Despite the variety of applications above, the majority of Aerolíneas
Argentinas’ EFB is centralized in AvioBook. AvioBook Flight has been designed
to equip pilots with digital tools, information, and documentation for both flight
preparation and in-flight management. Its approach to integrations and
launchers means that, even with multiple applications, the user experience
remains as seamless as possible. For example, Lufthansa’s mPilot is integrated
with AvioBook via a simple launcher interface, allowing pilots to automatically
load route data from AvioBook into mPilot.
AIRCRAFT IT Operations • WINTER 2024 • 54
CASE STUDY: AEROLÍNEAS ARGENTINAS
How AvioBook is currently used within the current setup
AvioBook is central to how Aerolíneas
Argentinas operates its flights (figure 1).
Through AvioBook Flight, pilots have
access to the Briefing module,
Operational Flight Plan (OFP) module,
Weight & Balance module, and Library
module. This modular approach ensures
that pilots don’t need to rely on multiple
applications, streamlining their
workflows and reducing app fatigue.
Significant aspects of flight preparation
and in-flight administration are thus
handled within a single application. As a
digital solution, AvioBook allows pilots to
log in from anywhere with connectivity,
enabling them to access key briefing
data in advance — even before arriving at
the airport — providing greater flexibility
in their preparations. With interactive
tools, like the NavLog in AvioBook’s OFP
module, pilots can easily complete tasks
digitally that were previously tedious to
complete on paper. They can also
instantly see trends in time and fuel
consumption, and share this information
with ground crews. The digital Weight & Aerolíneas Argentinas EFB
Balance module keeps critical, up-todate
data at their fingertips, even if it changes at the last minute.
Figure 1 — AvioBook is central to the
All pilots have their own iPads
“…pilots have access to the Briefing module, Operational
Flight Plan (OFP) module, Weight & Balance module,
and Library module. This modular approach ensures
that pilots don’t need to rely on multiple applications,
streamlining their workflows and reducing app fatigue.”
HOW AEROLÍNEAS ARGENTINAS DIGITIZED OPERATIONS
The greatest obstacle to going digital was ensuring pilots felt comfortable moving
away from paper. Considering the demographics involved, the shift took them out
of their comfort zones, making pilot buy-in crucial to the project’s success. It wasn’t
always easy. At times, pilots were even seen printing documents from their iPads.
However, through pilot guides and training, we were able to help them feel more
comfortable with the digital world.
Aerolíneas Argentinas’ training focused on guiding pilots through the app.
Despite the application being intuitive, the initial focus was on maintaining
familiarity. Introducing AvioBook Flight to pilots during their regular flight
AIRCRAFT IT Operations • WINTER 2024 • 55
CASE STUDY: AEROLÍNEAS ARGENTINAS
Figure 2 — With
AvioBook the pilots get the
latest data, even if it changes at the last minute
simulator training sessions allowed
them to see how best to leverage the
application, explore its features, and
easily locate desired information. This
approach guaranteed that users
wouldn’t get lost in the application
during a flight and could quickly
navigate to needed information.
With AvioBook the pilots get the
latest data, even if it changes at the last
minute (figure 2).
Post go-live, Aerolíneas adopted a
two-pronged strategy so that the EFB
was used effectively. The first step has
involved providing pilots with up-todate
information on the applications
available to them, including current
guides for the latest versions of all iPad
apps. Secondly, we have conducted
checks through the Flight Standards
department and used backend
reporting systems for different
applications to monitor activity. For
instance, pilots must acknowledge that
they have received and read the
necessary documentation within
AvioBook Flight. This feature, supported
by AvioBook, creates a limited form of
communication with the ground,
allowing the OCC to be alerted once
pilots complete these actions.
“…the initial focus was on maintaining familiarity.
Introducing AvioBook Flight to pilots during their
regular flight simulator training sessions allowed them
to see how best to leverage the application, explore its
features, and easily locate desired information.”
THE IMPORTANCE OF INTEGRATIONS
AvioBook Flight is an integrated solution, meaning that the different modules
within the application share data, reducing manual workload and giving users
confidence in the accuracy of the data. Most importantly for Aerolíneas Argentinas,
however, is the suite’s reliable integration with other vendors (figure 3).
Figure 3
Robust integrations were crucial to getting the data to pilots. From the outset, it
was clear to us that to avoid disruptions due to data outages, we needed a solution
with robust and reliable integrations. However, with so much data available,
ensuring the right data appeared in AvioBook required careful mapping of all
integrations. It was essential that every piece of data provided to pilots had a
practical purpose. To achieve this, we first defined the different teams involved in
the project from Aerolíneas Argentinas, as well as the key users and stakeholders,
including IT, Flight Operations, Flight Standards, the OCC (Operations Control
Center), and our suppliers.
The most important part of this process, from our perspective, was how team
members collaborated, both within and outside of the company. Thankfully, we
could rely on the support of AvioBook and their integrations team, who have
extensive experience helping airlines transition to digital. Their approach ensured
clear communication and expectations for both parties from the start, reducing
back-and-forth discussions and enabling timely decision-making.
THE IMPACT OF AVIOBOOK AT AEROLÍNEAS ARGENTINAS
The simplicity of the AvioBook suite, coupled with the written and in-person
support provided by Aerolíneas Argentinas, has ensured significant pilot buy-in.
Over the last five years, thanks to the impressively high uptime performance of
AIRCRAFT IT Operations • WINTER 2024 • 56
CASE STUDY: AEROLÍNEAS ARGENTINAS
over 99.97%, we’ve seen pilots place their trust in the AvioBook suite, reducing the
need for contingency solutions.
From a project standpoint, our confidence in the partnership has also grown
as we’ve faced and overcome challenges together. The AvioBook way of
supporting airlines from the moment a contract is signed has been invaluable.
The expertise of their integrations team and the extensive list of third-party
vendors they have already worked with have helped smooth the flow of data.
Additionally, the support provided by their account management team offers a
direct and reliable point of contact for all of our questions and queries.
Smart, integrated tools improve workflows: from a business point of view, a
very noticeable impact on our operations was the reduction in printing, which
was one of the key objectives we set out to achieve at the start of the
project (figure 4).
In fact, there was a 100 percent reduction in OFP printing. What was most
striking, however, was the reliability of the integrations. During the handover phase,
we established a contingency plan for printing, but it was never needed. The
second most notable impact was on turnaround times, which were reduced
significantly — by an average of 20-30 percent. Since everything is now available
immediately and wirelessly, there is no longer any need to waste time going to and
from the aircraft.
Figure 4 — AvioBook
is central to the
Aerolíneas Argentinas EFB
“During the handover phase, we established a
contingency plan for printing, but it was never needed.
The second most notable impact was on turnaround
times, which were reduced significantly — by an average
of 20-30 percent.”
AIRCRAFT IT Operations • WINTER 2024 • 57
CASE STUDY: AEROLÍNEAS ARGENTINAS
LESSONS LEARNED
As with any project of this nature, whatever we planned ahead, there were still
lessons that we learned during the project’s execution.
Flexibility in implementation
When undertaking this kind of project, it is, of course, vital to plan ahead. At
Aerolíneas Argentinas, the complexity of our operations meant that a significant
number of stakeholder groups had to be identified and supported. It was a
complex process. Managing this kind of change, and all the different people
involved, requires a certain level of flexibility. It’s crucial to be able to adapt to
changing situations as they arise.
Small changes have a big impact
While the Aerolíneas Argentinas EFB setup includes many different applications,
the introduction of one application, AvioBook Flight, had a huge impact on our
operations. With this single application, we were able to improve turnaround times,
reduce delays, eliminate paper processes, and boost overall airline efficiency.
Impact is not always linear
The objective of the implementation was to reduce our printing costs, so it was no
surprise when we were able to move away from paper processes. However, some
of the impacts of going digital were not always the ones we initially expected. For
example, since all data was now available instantly and remotely, it was no longer
necessary to waste time going back and forth to the aircraft between flights
improving the pilot experience and turnaround efficiency.
Buy-in is a mixture of materials and the human touch
While the AvioBook suite is incredibly simple to learn, we had to recognize that
many of our pilots had been flying for a long time and had little to no experience
with tablets and digital tools. Ensuring their buy-in meant not only providing
physical guides but also supporting them with training in the simulator and in the
cockpit. We went the extra mile to make the transition as smooth as possible.
The choice of partner is key
The process of going live with a new application across an airline like Aerolíneas
Argentinas is a daunting prospect. Having the support and expertise of AvioBook
was crucial to ensuring that there were no last-minute hiccups.
LOOKING TO THE FUTURE
Having seen the benefits of bringing pilots into a digital space, Aerolíneas now
recognizes the need to expand these advancements further. While our cockpit is
nearly fully digitalized, we aim to reach the next level with the introduction of an
e-techlog. Additionally, we intend to enhance connectivity between cabin crew, the
cockpit, and ground teams. For cabin crew, providing digital briefing information is
already a priority, and we see great potential in enabling them to use
digital forms as well.
To fully leverage these digital tools, we will need to enhance our connectivity.
This will allow us to access the latest data in our EFB solutions, supporting
improved decision-making and better management of challenging situations as
they arise. Similarly, we need access to real-time aircraft data, enabling more
precise inputs and accurate data across our operations. The future of cockpit
technology holds exciting possibilities.
Aerolíneas Argentinas is convinced that building on our experiences with
AvioBook and other solutions will ensure that we thrive in the coming years. I hope
that this case study will be useful to readers who are considering a similar project.
CAPTAIN ULISES RAYMUNDI
Ulises Raymundi has been a captain with Aerolíneas Argentinas for the past 18 years,
logging over 10,000 hours of flight time. He also works in the flight standards
department as an IT Technical Pilot and EFB administrator, leading projects that
connect cockpits with the IT world. Before joining Aerolíneas Argentinas, Ulises
worked as an IT Specialist and Manager in the Strategic Outsourcing department at IBM
Argentina for five years.
AEROLÍNEAS ARGENTINAS
Aerolíneas Argentinas is Argentina’s national airline and the largest airline in
the country. Founded in 1950, it is a leader in the South American aviation
market, flying to 37 destinations in Argentina and 20 international
destinations in Europe and America. The airline has hubs at Aeroparque Jorge Newbery
(AEP) and Ministro Pistarini International Airport (EZE) in Buenos Aires and operates a fleet
including Airbus A330-200, Boeing 737-700, Boeing 737-800, Boeing 737-800BCF, Boeing
737 MAX 8, Embraer E190, and Embraer E195-E2.
AVIOBOOK
AvioBook, a Thales Group company, supports airlines as a partner in their digital
strategy, offering a comprehensive and highly integrated suite of ground and
flight applications, systems and solutions that connect all stakeholders and key
assets in a safe and secure manner. With the integrated and secure AvioBook application
suite, pilots, cabin crew, dispatchers and ground staff can be securely connected to each
other, making communication more efficient and driving value throughout the operation.
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CASE STUDY: AZUL AIRLINES
Fueling efficiency: how Azul soared
with predictive analytics
Caio Garcia, Captain, Flight Ops Engineering Manager and Fuel
Efficiency Manager at Azul Airlines shares how leveraging predictive
analytics has driven fuel efficiencies and fuel savings
AIRCRAFT IT Operations • WINTER 2024 • 60
CASE STUDY: AZUL AIRLINES
Before diving into the details of this case study, it’s important to provide some
context about the environment in which it applies.
AZUL AIRLINES
Azul Airlines serves approximately
158 destinations, including many
smaller airports across
Brazil (Figure 1).
Our fleet consists of 186
aircraft, including Cessna
Caravans, ATR 72-600s, Embraer
195 E1/E2, ERJ-190s, Airbus A320/
A321neos, A321neos, A330ceos,
and A330neos. Additionally, we
operate a couple of Pilatus aircraft
to transport parts to address any
AOG (Aircraft on Ground)
situations at remote airports.
Operating within the Amazon
region presents unique challenges,
as parts are often difficult to
• Unparalleled network
• 158 destinations served,
over 3x competition
• Leader in 93% of our
routes, single carrier in 82%
• Brazil’s largest airline in
daily departures
• 900 to 1000 flights per day
• Flexible, high-efficiency
fleet - 186 operating aircraft
Figure 1
procure locally. Therefore, the capability to ferry parts and deploy specialized
maintenance teams is essential to minimize aircraft downtime in remote
locations. We operate approximately 900 to 1,000 flights daily, depending
on the season.
PREDICT, ACHIEVE AND
REPORT INFLIGHT FUEL
SAVINGS
Using flight data and machine learning, SITA OptiFlight ® builds tail-specific
predictive performance models that are fed with operational information
and advanced weather forecasts to provide pilots with inflight fuel-saving
recommendations,for all phases of a flight.
Scan below to
find out more
sita.aero/optiflight
AIRCRAFT IT Operations • WINTER 2024 • 61
CASE STUDY: AZUL AIRLINES
“We also prioritize fuel optimization through solutions
like OptiClimb and eWAS Pilot. Onboard each aircraft,
pilots have access to an iPad equipped with eWAS Pilot,
providing them with the same advanced weather
interface available to dispatchers.”
Azul and SITA: Working Together
Our partnership with SITA began in 2009, and they have been a trusted
technological business partner ever since. We collaborate closely, often testing
solutions before their official release (Figure 2). This valued partnership allows us
to co-develop and gain early access to advanced technologies, providing us with
the opportunity to test and refine them ahead of deployment.
Partnership with SITA for Safety & Efficiency
• Started in 2009 with Aircraft Communications
• Azul acts as a Technological Business Partner
Cockpit
OCC
Figure 2
Aircom
Cockpit Services
Aircraft Comms
Mission Watch
Flight Tracking
eWAS
Weather Awareness
OptiClimb
Fuel Optimization
Our initial collaboration
with SITA resulted in Azul
adopting AIRCOM, which
now facilitates all
communication with our
aircraft through SITA’s
AIRCOM services.
Additionally, we leverage
flight tracking via Mission
Watch, which provides
critical support to our
dispatchers and
Operations Control
Center (OCC). Mission
Watch ensures flights
remain on schedule and
avoid severe weather or other foreseeable disruptions along their planned
routes. We also prioritize fuel optimization through solutions like OptiClimb and
eWAS Pilot. Onboard each aircraft, pilots have access to an iPad equipped with
eWAS Pilot, providing them with the same advanced weather interface available
to dispatchers. This shared platform enhances situational awareness and
operational efficiency — more on this later.
FOCUSING ON CLIMBOUT
When analyzing our operational scenarios, we consider the fuel consumption
across short, medium, and long-haul routes (Figure 3).
Why look at CLIMB-OUT?
SHORT ROUTES: 200nm MEDIUM ROUTES: 600nm LONG ROUTES: 1200nm
Taxi
Takeoff
Climb
Cruise
Descent
Approach &
Landing
Turnaround
Figure 3
3%
6%
9%
5%
5%
10%
62%
Taxi
Takeoff
Climb
Cruise
Descent
Approach &
Landing
Turnaround
1%
5%
4%
3%
2%
30%
55%
Taxi
Takeoff
Climb
Cruise
Descent
Approach &
Landing
Turnaround
For short routes, approximately 62% of a flight’s fuel consumption occurs during the
climb-out phase, making it a significant contributor to overall usage. Given that most
Embraer fleet operations consist of 40- to 50-minute flights, these aircraft greatly
benefit from optimization applications. The Airbus A320s primarily cover routes
ranging from 200 to 600 nautical miles, occasionally extending to 1,000 nautical
“This year, we are intensively examining the climb and
cruise phases to identify areas for further optimization.
One key strategy has been leveraging OptiClimb to
enhance efficiency during the climb phase.”
1%
3%
2%
1%
1%
18%
74%
AIRCRAFT IT Operations • WINTER 2024 • 62
CASE STUDY: AZUL AIRLINES
miles, while the Airbus A330s are dedicated to longer-haul operations. As shown in
Figure 3, the climb-out phase is typically the first or second highest phase in terms of
fuel consumption on any flight. This year, we are intensively examining the climb and
cruise phases to identify areas for further optimization. One key strategy has been
leveraging OptiClimb to enhance efficiency during the climb phase.
IMPLEMENTING A NEW SOLUTION
For any flight deck solution to succeed, securing pilot buy-in is crucial. The key to
achieving this is simplicity. If a new system adds more than 30 seconds to a pilot’s
preparation time or routine without a clear explanation, adoption will be
challenging. The solution must be straightforward, seamlessly integrated into
Standard Operating Procedures (SOPs), and accompanied by clear
communication about its benefits. When pilots understand how a change
improves efficiency without increasing workload, buy-in comes about naturally.
One common question from pilots is why we’re transitioning from ECON to
OptiClimb when ECON has been used effectively for decades. My response is
simple: “Why rely on a fax machine when you could use email?” OptiClimb
represents an evolution—building on what ECON provided but offering
significant advancements. While ECON was effective in its time, it relied on a
baseline aircraft model. OptiClimb, by contrast, delivers tailored, tail-specific
optimization based on flight data unique to each aircraft.
OptiClimb integrates seamlessly with our operational processes. It
automatically ingests data from the Operational Flight Plan (OFP) and generates
recommendations 30–40 minutes before a flight, considering forecasted winds,
temperatures, and aircraft-specific characteristics like weight and historical
performance. This precision is achieved through extensive machine learning and
integration with other onboard applications, ensuring pilots receive the most
accurate and actionable information. The system also provides baselined savings
reports for each flight, allowing us to compare current flights with similar ones
from the past. This capability demonstrates measurable efficiency gains,
reinforcing its value. Perhaps most importantly, OptiClimb requires minimal pilot
input, maintaining a low workload while delivering substantial benefits.
AIRCRAFT IT Operations • WINTER 2024 • 63
CASE STUDY: AZUL AIRLINES
WHAT IS OPTICLIMB?
SITA captures a rolling years’ worth of historical flight data for each tail number
and applies machine learning to this data (Figure 4).
Leverage flight data to build predictive models and to compute fuel savings
Building the models
1 Year of Historical Flight Data for each tail
Updating the models
Regular Flight Data Stream
for each tail
that when new aircraft are added to the fleet, it takes some time for OptiClimb
to ramp up. However, as the aircraft are flown more, the system gradually refines
its recommendations.
After processing the historical data and completing the machine learning
phase, OptiClimb receives the OFP data, 4D weather forecasts, and the tailspecific
predictive performance model. It then applies a ‘what-if’ engine
to generate recommendations, which are delivered to the pilots through
three redundant channels to ensure they always receive the
information (Figure 5).
Delivering customized climb schedules to pilots
SITA OptiClimb delivers actionable information directly into the pilot workflow
Machine Learning
Machine Learning
Recommendations to pilots
Initial Predictive Performance Models
for each tail number
Updated Predictive Performance Models
for each tail number
OFP
eFF SITA eWAS ACARS
Figure 4
The process begins with creating a predictive performance model that analyzes
the aircraft’s flight characteristics, degradation factors, and performance trends. It
also examines whether specific actions — such as engine washing — improved
performance. All this data is integrated into OptiClimb. Once OptiClimb is in use, it
continuously receives data, which feeds back into the system, allowing for
increasingly accurate recommendations. One observation we’ve made is
4D Weather Forecast
Tail-Specific Predictive
Performance Model
Figure 5
« What-if »
Engine
AOC MSG DISPLAY
AN: FGZHO 1/1
FI: TO4530
ORIG: ORY
DEST: TUN
OFP REV: 2
OPERATING DATE: 2023-10-20
TOW 67434 KG
MAINTAIN 238 TO 24000FT
THEN 292/0.76 TO T.O.C
VALID UP TO FL370
AIRCRAFT IT Operations • WINTER 2024 • 64
CASE STUDY: AZUL AIRLINES
These channels are:
• eWAS Pilot, positioned centrally in Figure 5;
• EFF IsaBrief, our in-house software solution for the Electronic Flight Bag (EFB),
which also outputs recommendations;
• ACARS, for additional redundancy.
By using these three channels, we ensure that pilots receive the necessary data,
even if one channel faces issues—such as ACARS shortages in Brazil or 5G
connectivity problems. The information will reach the pilots through at least one of
the channels available.
HOW DOES IT WORK AERODYNAMICALLY, AND HOW
DOES IT FLY?
The operation of OptiClimb can be broken down into two key phases (Figure 6).
Customized climb schedules for each flight
Opportunity
Climb consumes an
important amount of fuel
and can be further optimized
Cruise Level
Crossover
Acceleration FL
Figure 6
Climb Mach
IAS 2
IAS 1
Flight with SITA OptiClimb
Fuel flow with SITA OptiClimb
Challenge
Most complex phase
with many parameters
changing at the same time
Flight without SITA OptiClimb
Fuel flow without SITA OptiClimb
Solution
Customized speed
changes at different
altitudes for each climb
A customized climb
schedule for each flight
• 2 climb speeds
• 1 acceleration Flight Level > FL100
• 1 climb Mach
60-80% Target application rate
Allowing systematic fuel
savings when applied
The first, IAS1 (Initial Acceleration Speed), also known as the Acceleration Flight
Level, can be seen at the bottom of the figure, with IAS2 following. These represent
two speeds: the initial climb speed and the second speed after the Cross-Over
altitude, which is when the aircraft transitions from knots (nautical miles per hour)
to Mach (a percentage of the speed of sound). Once the aircraft surpasses this
cross-over altitude, its speed increases, accelerating towards cruise speed. During
this phase, the aircraft is optimized to climb as quickly as possible, taking
advantage of favorable weather conditions such as ideal winds and ISA
(International Standard Atmosphere) temperatures. Once the aircraft reaches the
cross-over altitude, it begins to build energy, enabling it to reach the cruise level
with optimal conditions for maintaining cruise speed.
OPTICLIMB AT AZUL
In Figure 7, you can see how we began implementing OptiClimb at Azul.
Opticlimb at Azul
Kick-off and
Flight Data Validation A320
Figure 7
Aug/23
Sep/23
Data Validation End
Output Definition
Risk Assessment
Free of Charge 3-month Trial
Period
Oct/23
Jan/24
End of tral period A320
Savings Report
A320 Delivery Sign-off
Re-Start Process for A330
Feb/24
Apr/24
End of tral period A330
Savings Report
A330 Delivery Sign-off
Re-Start Process for E195
We kicked off with OptiClimb in August 2023 and started data validation about a
month later, aiming to understand all the insights we could gather. In October, we
began a free three-month trial period, which concluded in January when we went
live with the Airbus A320 fleet, fully incorporating it into our SOPs. Once the A320
fleet was fully integrated, we moved to the A330s, and, after ironing out any issues
there, we proceeded to the Embraer E1/E2 fleet. There are still some challenges
with the E2, which are not specific to SITA or Azul, but rather due to data
interpretation issues with the aircraft itself. This is something we’re addressing in
collaboration with our partners, as it’s a common issue with E2 data.
At the time of writing, we were finishing the E1 integration, which had gone
smoothly. The phased implementation approach was critical to ensure that each
May/24
...
“Pilot buy-in was crucial, and with OptiClimb being integrated into the SOPs (Standard Operating Procedures), it
became part of their routine without adding to their workload. Additionally, explaining the new technology as a novel
experience – especially since no one else had used it — helped increase buy-in.”
AIRCRAFT IT Operations • WINTER 2024 • 65
CASE STUDY: AZUL AIRLINES
Figure 8 shows SITA eWAS working alongside OptiClimb.
SITA OptiClimb integration in eWAS at Azul
12
Weather
Products
5
Suppliers
Forecasts
Icing, CB
Turbulence, Tropopause, Winds
Observations
CB, Lightning, VA/TC Advisory
Icing
PIREPs
D-ATIS
Navigation
NAT/PACOT Tracks
aircraft type was fully tested before progressing to the next. Every aircraft has
unique characteristics and data requirements, so we took the time to work
closely with the chief pilots, IT, and other departments to ensure proper
integration and smooth operations. The process helped the team learn from
each phase, making subsequent implementations more efficient and informed.
By the time we reached the Embraer E1, the transition was seamless, making it
one of our smoothest rollouts to date.
One of the key advantages of OptiClimb is how it simplifies management for
leadership, particularly pilot leadership. The system clearly presents the
information needed for effective program oversight, ensuring that pilots can
easily understand and apply it. Pilot buy-in was crucial, and with OptiClimb being
integrated into the SOPs (Standard Operating Procedures), it became part of
their routine without adding to their workload. Additionally, explaining the new
technology as a novel experience — especially since no one else had used it —
helped increase buy-in. The gradual, phased rollout not only allowed us to
troubleshoot and refine the system before each phase but also gave us the time
to foster a supportive culture before fully scaling up.
Challenges mainly arose in relation to Air Traffic Control (ATC). There were
some Standard Instrument Departures (SIDs) where OptiClimb faced penalties
due to speed restrictions. In these cases, ATC would sometimes restrict us, but
we worked through it. Initially, the application methodology was more manual,
especially with the A320 fleet, which served as our test bed. Over time, the
process became more automated, which improved the application rate and
made it easier for pilots to adapt to and embrace the system.
Figure 8
PILOT INTERFACE WITH OPTICLIMB
When the pilot inputs the data into eWAS Pilot, they receive a comprehensive route
overview, including all weather information displayed (as shown in Figure 8). Once
the pilot reviews the route briefing and weather conditions, they can then check the
OptiClimb/OptiFlight recommendation within the app. In the top corner of the app
as well as on the departure airport, there’s a small leaf icon. By clicking this icon, the
pilot can access detailed information about the airport, and on the right side of the
screen, there are four buttons: Info, METAR, NOTAMs, and OptiFlight. This setup
enables the pilot to view the OptiClimb recommendation as part of their weather
and flight assessment process. The integration of this data into the pilot’s workflow
ensures that everything is part of their normal flight preparation.
For the A320, we use a managed mode without the Mach speed setting. On
the ground, the pilot inputs the recommended OptiClimb speed into the vertical
revision page. Later in the flight, they input the data again. Previously, we had to
switch the aircraft from managed speed to manual speed, which occasionally led
to oversights, especially during high-workload situations like climb and ATC
communications. By keeping the system in managed speed, we eliminated the
risk of forgetting the manual input, resulting in a higher application rate.
For the Embraer fleet, the process is even simpler. The pilot inputs both
speeds on the ground, and once the data is entered into the FMS (Flight
Management System), OptiClimb takes over for the climb phase. From there, the
system runs automatically until the aircraft reaches cruise, with no additional
pilot input required. The higher automation on the Embraer fleet, particularly
AIRCRAFT IT Operations • WINTER 2024 • 66
CASE STUDY: AZUL AIRLINES
with the ground-based speed input, has led to an even higher application rate.
Figure 9 illustrates some of the average savings per climb for the
A320/321 fleets.
Opticlimb Results
Application Rate Improvements
AD2932 | 12/07/2024 | PR-AXH | SBKP - SBRJ
Avg Savings per Climb (kg)
Application Rate (SITA)
Effective Speed
77 74 68 63
33% 33% 36% 41% 38%
46
Mar-24
Apr-24
May-24
Jun-24
Jul-24
Mar-24
Apr-24
May-24
Jun-24
Jul-24
Fuel Savings: Aprox. 200k litros/mês (~916kBRL) | 1,2% voo
236 kts
234 kts
232 kts
270 kts
266 kts
M 0.63
M 0.62
64%
Global
Application
Selected Speed
Avg. Savings per Climb (kg)
228
197
116 116
Mar-24
Apr-24
May-24
Jun-24
Jul-24
Application Rate (SITA)
35% 39% 39% 33%
Mar-24
Apr-24
May-24
Jun-24
Jul-24
98%
Global
Application
Fuel Savings: Aprox. 21k litros/mês (~96kBRL) | 0,3% voo
Figure 9
SAVINGS AND APPLICATION RATE IMPROVEMENT
The savings from OptiClimb gradually declined, and the application rate dropped
slightly for the A320/321 and A330 fleets due to certain flight characteristics and
external factors. In July, we encountered weather and ATC challenges that
impacted operations. However, even with these obstacles, we observed an average
savings of about 46 kg per climb for the A320/321 and 197 kg for the A330.
We are continuously working on improving the application rate. On the right
side of Figure 11, you can see a specific flight example. To measure the
application rate, SITA and Azul analyzed the indicated airspeed, but this
measurement can be affected by turbulence, climb speeds, and other variables.
In discussions with our fleet captains, we realized that we may have been
focusing on the wrong metric. Once we adjusted our focus to the actual speed
instead of the indicated airspeed, the application rate improved significantly —
from 64% to 98%. This adjustment removed the influence of turbulence and
other factors, providing a more accurate reflection of the pilots’ actual
application of the system.
Figure 10 shows a comparison of flight-to-flight savings.
Flight-to-flight comparison methodology
SITA OptiClimb and Standard climb flights are considered
comparable if they have same :
TOW within less than 2t for NB, 5t for WB
Top Of Climb Flight Level
Departure airport
Tail Number
Temperature (Delta ISA) within less than 5 degrees
Initial speed at 3000ft AGL within less than 10 kt
“Once we adjusted our focus to the actual speed instead
of the indicated airspeed, the application rate improved
significantly — from 64% to 98%. This adjustment
removed the influence of turbulence and other factors…”
• This methodology uses QAR data vs QAR data
• This is a direct visualization of the flight profiles
• This methodology is used on a case-by-case basis
Figure 10
Measure the savings when everything is equal
except the climb speeds and acceleration
Flight Level
Final speed when both aircraft are stabilized in cruise
Wind (using air distance to cancel the wind difference)
Fuel Factor (by checking Fuel Flow vs Altitude)
Climb mode (by checking N1 vs Altitude)
Secondly, in figure 11 is an example of one of our own flights.
AIRCRAFT IT Operations • WINTER 2024 • 67
CASE STUDY: AZUL AIRLINES
• Matching tail number;
• Consistent temperature (Delta ISA);
• Same initial and final speed;
• Identical wind conditions;
• Comparable fuel factor;
• Consistent climb mode.
By matching these performance parameters, the system can analyze and compare
OptiClimb’s performance against previous flights in the database to assess
its effectiveness.
Flight-to-flight comparison example
A320neo
1548 1594 -46
OptiClimb recommendation
IAS 1 : 250 kt
IAS 1/IAS 2 transition : FL174
IAS 2 : 272 kt
Climb Mach : 0.78
OptiClimb fuel saving
46 kg
OPTICLIMB VS. ECON PERFORMANCE COMPARISON
In Figure 10, the blue line represents OptiClimb, while the red line represents ECON.
The first graph shows altitude over distance, demonstrating that OptiClimb climbs
at a higher rate compared to ECON, before both systems level off. The second
graph, which shows fuel flow, illustrates that OptiClimb consistently consumes less
fuel than ECON until both lines converge towards the end of the climb.
The key to OptiClimb’s efficiency lies in its ability to leverage weather
conditions during the climb phase, optimizing the aircraft’s performance to
maintain a slightly lower fuel flow compared to ECON. For these graphs to be
comparable, several parameters must align, as shown on the right
side of the figure:
• Take-off weight (within a 2-tonne difference);
• Same top-of-climb flight level;
• Identical departure airport;
Figure 11
FLIGHT SAVINGS AND PERFORMANCE INSIGHTS
In this example (figure 11), we see a 46 kg fuel saving, which aligns with the data
shown in Figure 12, though with some added variability due to turbulence and
other flight factors. As the aircraft climbs and reaches FL390, it levels off,
maintaining the necessary cruise energy to sustain the cruise speed. For those
familiar with flight deck operations, typically when the aircraft levels off, the
throttle is slightly advanced, and once cruising speed is reached, it reduces.
However, with OptiClimb, the throttle remains at the optimal level once the climb
speed is achieved, as the system ensures the aircraft has the required cruise energy
to maintain speed in level flight.
To summarize, the results show an average fuel saving of 46 kg, a 38%
application rate that continues to rise, which resulted in 148 tonnes of fuel saved
in July 2024, along with approximately 465 tonnes of CO2 saved (Figure 12).
AIRCRAFT IT Operations • WINTER 2024 • 68
CASE STUDY: AZUL AIRLINES
Proven Savings
On the A320neo FAM fleet
46 kg
Average savings
per climb
148 t
Monthly fuel saved
in July 2024
38%↑
Application rate
465 t
Monthly CO2 footprint reduction
in July 2024
“We’re seeing some promising results from our efforts so
far, particularly with the climb phase. We’re pleased with
the progress and are now focused on the next step:
implementing in-flight shortcut recommendations.”
“SITA has been our DataLink service provider since 2009, and during this period, they have proven to be a reliable and trustworthy partner.
They have invested time and effort into our business and actively contributed to our sustainability initiatives. As we continue to pursue
greater operational efficiencies, we believe there is no better partnership to keep us at the forefront of technological advancements."
Daniel Tkaz, Operational VP, Azul
Figure 12
LOOKING TO THE FUTURE
We’re seeing some promising results from our efforts so far, particularly with the
climb phase. We’re pleased with the progress and are now focused on the next
step: implementing in-flight shortcut recommendations (Figure 13).
In-flight shortcut recommendations
SITA OptiDirect
Figure 13
Opportunity
Pilots can request
direct routes to ATC
to save time & fuel
Challenge
Giving pilots the
relevant information
to enable them to
identify and ask for the
most efficient directs
Solution
Providing pilots
with shortcut
recommendations
• Leveraging historical
tracks flown
• Considering flight’s
weather conditions
Shortcut recommendations
sent ahead of the flight
• Shortcut waypoints
• Potential fuel savings
• Potential time savings
• Number of times flown
We are now exploring SITA OptiDirect, in conjunction with the eWAS tool, to
provide recommendations for in-flight distance reduction. These
recommendations will be based on our historical data to ensure that we receive the
most accurate and probable in-flight distance reductions. The goal is to build on
our success with the climb phase, and once SITA completes the final studies for the
ATR (Aero-Thermodynamic Research) aircraft, we plan to begin rolling out these
flight recommendations by the end of the year.
This has been an incredibly insightful, albeit challenging, process. We’ve
learned a great deal and made significant progress. I hope that sharing our
experience proves useful for any readers contemplating a similar project.
AUTHOR
Caio joined Azul as a Embraer First Officer in 2009 and in 2014 became an ATR
Captain and joined the Safety department where he stayed for nine years as Human
Factors Coordinator taking care of FRMS, LOSA, Investigations, E2 entry into service
and other initiatives. During that time, he was promoted to Captain on the Embraer
fleet in 2018 and in 2023, joining Flight Operations Engineering and Fuel Efficiency
as area manager.
AZUL AIRLINES
Low-cost carrier, Azul offers flights to over 150 destinations in Brazil,
South American countries, Portugal, and the United States. It operates
one of the largest domestic networks of any airline in South America. The
airline’s fleet of 186 aircraft includes A320neo, A330, ATR 72, and E195 aircraft and Azul is
launch carrier for the Embraer 195-E2. The fleet conducts around 900 to 1,000 flights a day
depending on the season.
SITA
As IT provider for the air transport industry, delivering solutions for
airlines, airports, aircraft and governments, SITA delivers the promise of
the connected aircraft to more than 400 airlines on 17,000 aircraft
globally. SITA is powering a digital shift to make air travel more connected, seamless,
efficient, safe and sustainable. Its communications network connects every corner of the
globe and handles vast volumes of data every second.
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AIRCRAFT IT Operations: VENDOR FLIGHT LOG
VENDOR FLIGHT LOG: MOTULUS
Steven Rushworth tells us how the mission to help
airlines get the most out of their resources has made
Motulus a valued solution with customers
Steven Rushworth has spent over 20 years in aviation working for British Airways,
TUI and Thomas Cook. Over the past two years he has supported Motulus to
support their growth, go-to-market and product development. During his time in
aviation he has worked in both the operational and commercial sides of airlines,
and has held roles as diverse as Crew Rostering Manager, Head of Analytics and
software transformation, plus implementation, positions.
Aircraft IT: Your name, your job title, and the name
of the business?
Steven Rushworth, Business Development, Motulus.aero
Aircraft IT: How did Motulus start?
SR: Motulus was formed in 2015 by three experts in
optimization, software engineering and highperformance
computing. After a couple of years
working on projects in engineering and
manufacturing the company began to specialize in
aviation from 2018.
Aircraft IT: What is the guiding principle of Motulus?
SR: Motulus provides optimization software to solve
resource and operational challenges. In any aviation
situation that is resource-constrained and where an
airline is ‘trying to get the most out of what it has’,
Motulus products can help. This is regardless of the
complexity of the business problem. Complexity is
something Motulus thrives on. Classic applications of
Motulus expertise are in the fields of pairing
optimization, crew scheduling, tail assignment,
network optimization and, more recently,
disruption management.
Aircraft IT: What has Motulus biggest
achievement to date?
SR: This is a very difficult question to answer.
Arguably getting our first customer pre Covid was a
significant milestone for the company but every
customer since has thrown up new and different
challenges that the team have relished tackling. Every
airline is different and has its own level of complexity.
We believe that some of Motulus’s innovative product
features, for example implementing leg-based
rostering, dynamic fatigue calculations or standby
rostering, are steps forward in the industry in terms of
crew planning: these are also achievements we
are very proud of.
Aircraft IT: What have been your disappointments
and what have you learned from them?
SR: We have developed some innovative features,
particularly in crew planning, and sometimes it has
been hard to get potential customers and industry
leaders to get to grips with them. I think the lessons
for us are appreciating that everyone has a challenge
to tackle and we have focused much more on
“In any aviation situation that is resource-constrained and where an airline is
‘trying to get the most out of what it has’, Motulus products can help. ”
AIRCRAFT IT Operations • WINTER 2024 • 70
AIRCRAFT IT Operations: VENDOR FLIGHT LOG
targeting components of our solutions at individual
challenges, rather than showing all the
treasures in the chest.
Aircraft IT: In a sentence how would you summarize
what Motulus does for Aircraft Operations customers?
SR: We enjoy solving all resource challenges, even
problems that haven’t been solved before.
Aircraft IT: What do you think will be the next big
thing in aircraft operations IT
SR: I won’t mention AI. Although clearly there is a
strong role for it to play and some great AI solutions
are delivering value across the industry. I think with
cloud computing becoming the standard, we are
moving towards an area of maturity in connecting
solutions and data. Motulus sits in an ecosystem of
aviation operations software — we have to be flexible,
accessible and have a UI that is very intuitive. The
ability to connect data and therefore systems is going
to become more and more essential for software
vendors. This has happened in other industries (for
example streaming services are now available across
different platforms). The days of legacy providers
pushing one solution for all functions will
become redundant.
“…some of Motulus’s innovative product features, for example implementing
leg-based rostering, dynamic fatigue calculations or standby rostering, are
steps forward in the industry…”
“We have developed some
innovative features, particularly in
crew planning, and sometimes it
has been hard to get potential
customers and industry leaders to
get to grips with them. ”
Aircraft IT: What do you want clients to
say about Motulus?
SR: Innovative, flexible and responsive. Always deliver
well and deliver value. This is the mantra that we
aspire to in Motulus so we would hope our
customers agree.
Aircraft IT: Steven Rushworth thank you
for your time.
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AIRCRAFT IT Operations • WINTER 2024 • 71
CASE STUDY: WIZZ AIR
Improving efficiency of
Wizz Air’s taxi fuel planning
Jaime Romero Waldhorn, Fuel Efficiency Manager at Wizz Air tells how the adoption of a
machine learning and data driven solution has brought about greater taxi fuel efficiency
AIRCRAFT IT Operations • WINTER 2024 • 72
CASE STUDY: WIZZ AIR
FPO
FULL FLIGHT PATH
OPTIMIZATION
SAVE on climb, cruise & descent
In the fast-paced world of aviation, where environmental concerns, regulatory
demands, and cost efficiency converge, fuel consumption remains a key priority.
Recognizing this, Wizz Air, continuously seeks innovative solutions to enhance
fuel efficiency and reduce costs. This article explores how Wizz Air has leveraged
advanced technologies such as Big Data and Artificial Intelligence to address the
challenge of optimizing taxi fuel planning. Specifically, it highlights the integration
of StorkJet’s machine learning-powered statistical taxi fuel solution, which has
delivered significant savings and reduced CO2 emissions.
These advancements highlight the role of data-driven solutions in
transforming aviation sustainability and efficiency.
WIZZ AIR: LEADER IN SUSTAINABLE AVIATION
Established in 2003, Wizz Air has become the most sustainable 1 European airline
with a fleet of over 200 Airbus A320 and A321 aircraft. The airline operates more
than 800 routes across Europe, North Africa, Central Asia and the Middle East,
connecting nearly 200 destinations in 52 countries. Wizz Air is renowned for its
commitment to sustainability, with one of the youngest fleets in the industry,
averaging 4.4 years of age. Wizz Air’s dedication to environmental responsibility is
reflected in its low CO2 emissions per passenger kilometer, making it a leader in
sustainable aviation.
storkjet.com
AIRCRAFT IT Operations • WINTER 2024 • 73
CASE STUDY: WIZZ AIR
Sustainability is a core value deeply embedded in Wizz Air’s culture,
encapsulated in the Wizz Cares program, which focuses on four pillars: People,
Environment, Economy, and Governance. This comprehensive strategy ensures
that Wizz Air not only delivers affordable travel but also actively contributes to
environmental awareness and social responsibility. Notable initiatives include
investments in sustainable aviation fuel, a carbon offsetting program, the
integration of paperless flight decks and the utilization of advanced fuel
efficiency and management programs.
Last but not least, Wizz Air has been recognized for its excellence and safety,
being named one of the world’s top five safest airlines by airlineratings.com and
awarded the title of 2020 Airline of the Year by Air Transport World.
PARTNERING WITH STORKJET: A TAILORED APPROACH
Since 2019, Wizz Air has been collaborating with StorkJet to enhance its
operational efficiency and sustainability efforts (figure 1). This partnership focuses
“Overestimating taxi fuel leads to unnecessary costs
and increased emissions due to extra weight being
carried, while underestimating could pose risks
to operational safety.”
Figure 1
on leveraging StorkJet’s advanced tools and technologies, including FuelPro,
AdvancedAPM and FlyGuide, to optimize fuel consumption and improve overall
operational performance from all possible aspects. This collaboration has been
playing a crucial role in driving Wizz Air’s commitment to operational excellence
and environmental considerations.
Challenges in Taxi Fuel Planning
Accurate taxi fuel planning is a common challenge in the aviation industry due to
the variability of airport operations, weather conditions, seasonality and air traffic
control procedures. Overestimating taxi fuel leads to unnecessary costs and
increased emissions due to extra weight being carried, while underestimating
could pose risks to operational safety. These inefficiencies impact airlines globally.
For Wizz Air, the existing methods for managing taxi fuel often overestimated the
AIRCRAFT IT Operations • WINTER 2024 • 74
CASE STUDY: WIZZ AIR
necessary amounts, compromising the efficiency and reliability needed for
informed decision-making. To draw attention to the situation before the
integration, the charts below, covering the period from January to December 2023
inclusive, are provided.
“The entire integration took less than two months and
resulted in highly accurate and dynamic taxi fuel
calculations. This innovative approach ensures that Wizz
Air can easily utilize the solution to optimize fuel use
during taxi phase, reduce overall fuel consumption, and
enhance operational efficiency.”
Figure 2: Histogram Distribution of Taxi Fuel for Wizz Air — 2023 (before integration)
The above chart (figure 2) is a histogram showing the distribution of actual fuel
usage derived from QAR (Quick Access Recorder) data and the planned taxi fuel
parsed from OFP (Operational Flight Plan) data. As can be seen, the planned fuel
values are significantly higher compared to the actual distribution, indicating an
overestimation in the planned fuel. Consequently, these challenges have driven
Wizz Air to actively pursue a more effective and reliable solution to optimize taxi
fuel planning and ensure both efficiency and safety.
The Solution: AI and Big Data integration
To address this challenge, Wizz Air partnered with StorkJet, a leader in aviation fuel
efficiency solutions, to develop a sophisticated approach using advanced
technology. The StorkJet Taxi Fuel API (Application Programming Interface)
leverages historical QAR data and integrates machine learning (ML) models to
provide precise taxi fuel consumption predictions customized for the specific
conditions of each operation. By continuously learning from operational feedback
provided by QAR data, the model can take into account seasonality, aircraft type,
preferred runway, weather conditions, and the preferred percentile for the
calculation. Additionally, as StorkJet claimed, the API is fully customized based on
Wizz Air’s technical architecture and operational needs. The API has several query
parameters that can be adjusted with each query, such as percentile input, fallback
logic, and output units. This flexibility helps to adapt the solution to Wizz Air’s
evolving needs and decisions. In addition to that, the API has the capability to
provide outputs as either fuel quantity or taxi time in various units, which can be
configured in the query. This flexibility allows the solution to adapt easily to
changes in the fuel planning software without requiring any modifications at the
software level.
The entire integration took less than two months and resulted in highly
accurate and dynamic taxi fuel calculations. This innovative approach ensures
that Wizz Air can easily utilize the solution to optimize fuel use during taxi phase,
reduce overall fuel consumption, and enhance operational efficiency.
RESULTS: SIGNIFICANT FUEL SAVINGS AND
ENVIRONMENTAL IMPACT
Wizz Air Setup
For the initial configuration, StorkJet requested a set of parameters to ensure the
outputs were tailored and relevant to the specific operational context and
requirements of Wizz Air. Subsequently, internal arrangements were made to
seamlessly integrate the Taxi Fuel API outputs into the flight planning system.
Queries are scheduled to be sent to the API at 4 AM UTC for daily processing.
Although it can be customized later in the query, Wizz Air integrated a setup
using the 95th weighted, seasonal percentile for fuel consumption calculations.
The 95th percentile is a metric indicating the value below which 95% of all
observed taxi fuel consumption values fall. In other words, the 95th percentile
AIRCRAFT IT Operations • WINTER 2024 • 75
CASE STUDY: WIZZ AIR
represents an amount of fuel that is sufficient to cover at least 95% of all taxi fuel
burn observations, ensuring that the planned fuel accounts for nearly all
potential scenarios and minimizes the risk of underestimation. This percentile is
used instead of the average to ensure a more conservative comparison, while
also enabling identification of inefficiencies in historical flight plans.
StorkJet’s solution stands out for its speed in adapting to the changes in QAR
fuel consumption. Thanks to ML (Machine Learning) algorithms, it requires just a
one day to observe the major change in actual taxi fuel due to the factors such as
apron, taxiway or runway closures.
Additionally, the fallback logic is set in the query so that when there are
insufficient data points, the API checks a wider aircraft aggregation group for
estimation. For example, if the query is sent for an aircraft type for a specific
period and there are not enough data points for that aircraft type and period, the
API checks the bigger group (in this case, ICAO Wake Turbulence Category) for
that period to find sufficient data points to make the prediction. If the wider
aggregation class is reached and still not enough data points are available, then it
returns a predefined default output value. There is also a fallback logic for the
airport-runway pair. If there are not enough data points for a specific airportrunway
pair, the API checks all data for that airport in that period. If there are still
insufficient data points, it returns a predefined default output value. For both
fallback methods, as soon as a sufficient sample size is reached, the API
automatically reverts back to estimating the statistical value.
Integration
The integration began on January 19th, and a significant improvement was
observed almost immediately. The difference between the planned fuel and the
95th percentile of actual fuel consumption (figure 3) dropped from an average of
60 kg to just 15 kg. This sharp reduction highlights the accuracy and efficiency of
the StorkJet Taxi Fuel API in optimizing taxi fuel consumption, resulting in
substantial fuel savings and more reliable fuel planning for Wizz Air.
AIRCRAFT IT Operations • WINTER 2024 • 76
CASE STUDY: WIZZ AIR
Figure 3: Daily Distribution of Planned vs Actual 95th Percentile Taxi Fuel
Saving Analysis for MAD
In 2023, Wizz Air had more than 2,000 departures from Madrid-Barajas Airport
(MAD) making it an important airport in the Wizz Air network. Madrid-Barajas
Airport presents a challenging environment for taxi fuel management due to its
high passenger traffic, complicated ATC procedures, and significant seasonality.
To compare the same periods before and after integration (figure 4), we can
examine the three-month period from March to June for both 2023 (before
integration) and 2024 (after integration). Before the integration, the average
planned taxi fuel for Madrid–Barajas Airport (MAD) was 432 kg, whereas the
average actual fuel burn was 221 kg.
“…although the average actual taxi fuel burn (197 kg) only
dropped by 24 kg, the average planned fuel (280 kg)
decreased by 152 kg. Due to the cost of weight, this
reduction results in a fuel saving of 4.4 kg per hour. This
corresponds to a saving of 11 kg per flight…”
Figure 4: MAD Airport Average Taxi Fuel Distribution — before and after integration
After the integration, although the average actual taxi fuel burn (197 kg) only
dropped by 24 kg, the average planned fuel (280 kg) decreased by 152 kg. Due to
the cost of weight, this reduction results in a fuel saving of 4.4 kg per hour. This
corresponds to a saving of 11 kg per flight departing from MAD.
Annual Estimated Savings
When projected across all flights, the integration of the StorkJet Taxi Fuel API has
resulted in an average fuel saving of 4 kg per flight. For the fleet of Wizz Air, this
translates to estimated annual savings of 740 tonnes of fuel, and a reduction of
2,340 tonnes of CO2 emissions per year.
These annual savings exceed Madrid-Barajas Airport (MAD)’s total fuel
consumption for taxi phase during all the year, which is approximately 560 tonnes.
This comprehensive integration not only optimizes fuel use during taxi phase but
also contributes significantly to cost savings and environmental sustainability,
reinforcing Wizz Air’s commitment to efficient and responsible aviation practices.
However, it is crucial to examine the safety aspects associated with the
integration. Specifically, Taxi Fuel Overburn will be a key indicator in assessing
whether the fuel savings achieved through the integration come at any cost to
safety or lead to unintended consequences. Therefore, a detailed evaluation of
overburn data will help ensure that the benefits of the new system are fully
realized without compromising safety standards.
AIRCRAFT IT Operations • WINTER 2024 • 77
CASE STUDY: WIZZ AIR
fuel estimates, potentially leading to increased discretionary fuel requests.
Analysis indicates that since integrating the StorkJet Taxi Fuel API, Wizz Air has
seen a further reduction in the number of flights experiencing taxi fuel overburn.
This enhancement confirms that the integration has not only preserved, but
elevated, the already very high safety levels and improved fuel efficiency.
Operational Evaluation — Overburn Analysis
Taxi fuel overburn occurs when the actual taxi fuel consumption exceeds the
planned fuel consumption. This scenario can lead to undesirable operational
consequences, as accurate fuel planning is crucial for ensuring sufficient fuel for all
flight phases, including potential delays and unforeseen circumstances during taxi
phase. When overburn occurs, it indicates that the aircraft is using more fuel than
anticipated, which can have an impact on:
• Fuel Reserves: In extreme cases, taxi fuel overburn can use a significant amount
of fuel reserves intended for in-flight contingencies, impacting operational
reliability and continuity.
• Increased Pilot Discretionary Fuel: Pilots rely on accurate fuel planning to make
informed decisions. Persistent overburn can erode pilots’ trust in the provided
REGULATORY COMPLIANCE
Ensuring compliance with the latest regulatory standards is crucial in the
integration of any aviation solution. From an airline perspective, the StorkJet Taxi
Fuel API aligns with all relevant regulations and authoritative guidelines, ensuring
both safety and efficiency in operations.
The EASA Air-OPS AMC5 CAT.OP.MPA.181 recognizes statistical taxi fuel as a
valid method for calculating taxi fuel, provided that the statistical data used is
representative and valid. This regulation constitutes a legal basis to the solution
and emphasizes the necessity for a robust, data-driven model reflective of actual
operational scenarios, which the StorkJet API complies to by utilizing historical
QAR data and continuous learning mechanisms.
The framework for the statistical taxi fuel program is further detailed in The
ICAO Annex 6, Part 1, Article 4.3.6.6. highlighting the importance of data
integrity, continuous review, and validation processes. Additionally, ICAO Doc
9976, Appendix 6 to Chapter 5, furnishes an example of a statistical taxi fuel
program. It underscores specific criteria, mitigation measures, and safety risk
controls for integration a statistical taxi fuel program. StorkJet’s Taxi Fuel API
adheres to these guidelines by implementing comprehensive data integrity
checks, continuous review processes, and regular validation of methodologies as
it is comprehensively explained in API documentation.
Finally, the StorkJet Taxi Fuel API is aware of and fully compliant with the
third-party requirements of the IOSA Standards Manual under DSP 4.3.5. This
standard advises on audit practices and documentation requirements for aircraft
operators regarding statistical taxi fuel. StorkJet meets these responsibilities by
ensuring that all necessary processes, data verification methods, and safety risk
assessments are strictly followed and documented.
Overall, the StorkJet Taxi Fuel API not only ensures compliance with EASA,
ICAO, and IOSA standards, but also maximizes operational benefits without
compromising safety.
CONCLUSION
In the fast-paced aviation industry, airlines are increasingly prioritizing fuel
efficiency and environmental sustainability. StorkJet’s advanced Taxi Fuel API
addresses these challenges through sophisticated data analysis and machine
learning models. By accurately identifying patterns of overestimation and
underestimation in taxi fuel planning, StorkJet has developed a solution that
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CASE STUDY: WIZZ AIR
“StorkJet has developed a solution that translates
complex data into precise and actionable fuel
predictions that significantly enhance
operational efficiency.”
translates complex data into precise and actionable fuel predictions that
significantly enhance operational efficiency.
The Taxi Fuel API brings a shift from overly conservative fuel estimates to
more accurate, scenario-specific calculations, encouraging efficient fuel use.
Delivering clear and accessible information allows airlines like Wizz Air to make
well-informed decisions about fuel allocation. The model’s continuous learning
from QAR data ensures adaptability to varying factors such as seasonality,
aircraft type, and weather conditions.
Wizz Air’s experience with the Taxi Fuel API has been overwhelmingly
positive. The airline has seen marked improvements in fuel efficiency, particularly
at busy airports like Madrid-Barajas, where significant fuel savings per flight
underscore the API’s effectiveness. Importantly, these savings have been
achieved without compromising safety — in fact, the API has contributed to a
higher level of operational safety.
Key takeaways from this integration include:
• Significant amount of achieved savings;
• Elevated level of safety proven by statistics;
• Easy to integrate / Customized API specific to the airline’s needs;
• Easy control over API with query parameters such as percentile,
fallback logic;
• Compliance with the latest regulations.
Overall, Wizz Air is highly satisfied with the outcomes of the StorkJet Taxi Fuel API
integration. The solution not only meets but exceeds industry standards, making it
a valuable tool for any airline looking to improve fuel efficiency and operational
performance during taxi phases. Wizz Air’s successful implementation serves as a
model for others in the industry, demonstrating the potential for advanced
technology to drive both sustainability and excellence in aviation operations.
1 According to the CAPA — Centre for Aviation Awards for Excellence 2022 and 2023, Wizz Air was recognized as the ‘Global Environmental
Sustainability Airline Group of the Year’.
JAIME ROMERO WALDHORN
Jaime Romero Waldhorn started his aviation career at 18 with his commercial pilot
training followed by a bachelor’s degree in Commercial Aviation Engineering. After
six years in various positions at LATAM Airlines, he moved to Germany. Since 2018
he has been with Wizz Air where his current role is overseeing the introduction and
monitoring of fuel efficiency initiatives. With over twelve years experience in the airline
industry, Jaime has made significant contributions to enhancing fuel efficiency and
operational performance at Wizz Air.
WIZZ AIR
Wizz Air operates a fleet of 224 Airbus A320 and A321 aircraft and was
named Airline of the Year by Air Transport Awards in 2019 and in 2023. Wizz
Air has also been recognized as the ‘Most Sustainable Low-Cost Airline’
within the World Finance Sustainability Awards in 2021-2024, the ‘EMEA Environmental
Sustainability Airline Group of the Year’ by the CAPA-Centre for Aviation Awards for
Excellence 2024 and the ‘Global Environmental Sustainability Airline Group of the
Year’ in 2022-2023.
STORKJET
StorkJet helps airlines save fuel and reduce CO2 emissions by utilizing
data coming from the aircraft. With a strong research background, based
on reinvesting 60% of the turnover in R&D and four EU research grants,
the company developed the most precise aircraft performance models on the market. With
this technology, StorkJet has optimized over 6.8 million flights. As a result, their clients save
67 million dollars and reduce CO2 emissions by 234 thousand tons each year.
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Digital Towers and sharing
useful information
Andy Taylor, CSO Digital Towers at NATS explains the benefits of AI and data for ATC and airline operations
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Before we go into the meat of this white paper, it will be useful to give you a
brief introduction to NATS which readers will know as the main Air Traffic
Services provider in the UK. We also support operations of airports, ANSPs
(Air Navigation Service Providers) and airlines, from North America to Asia
Pacific. I’ll focus on some of our work in the UK and, particularly, what we’re doing
in places like Hong Kong and in New York La Guardia with Delta Airlines. I won’t
simply look at remote Air Traffic Control towers as that’s a fairly simple use case,
taking a traditional operation and digitalizing it to enable the operation to be done
remotely. It’s something that we can do with our partner organization, Ottawa,
Canada based Searidge Technologies, wholly owned by NATS, which has been
supplying remote towers for a considerable length of time. However, our focus now
is on making that digitalization more effective for all operational stakeholders at an
airport as well as the traditional prime users of the system.
TRADITIONAL ANALOG SYSTEMS
Today, in most airports, you will see the management of air traffic through a
physical control tower, and the air traffic controllers within that tower use analog
data. Seventy percent of the information that they’re using to make decisions on
your flights is gained by looking out of the window, it’s analog data (figure 1).
70% of data used in managing your airport is visually acquired,
integrated and processed by each ATCO …
“…our focus now is on making that digitalization more
effective for all operational stakeholders at an airport as
well as the traditional prime users of the system.”
Figure 1
… Compromise of competing requirements of each role… RWY(s), GMC(s)
Drives costs \ Variable levels of detection \ Not future proof
Remote /Digital Tower mostly replicated this… until now
It means that, for an entire airport such as the image in figure 1 which is London
Heathrow (but it could equally be any airport around the world), the majority of
information is gathered by looking out of the window. It means that, of the whole
airport and, critically here, for British Airways and its Terminal Five operation, there
are a maximum number of ten people on the airport that have access to the analog
data on which key decision-making is based. So, regardless of all the scheduling
and planning that’s taken place, with which NATS is very much involved at
Heathrow (and a number of other airports), also the ’on the day’ planning and the
tactical management of that plan, as soon as that aircraft is ready to push back, the
ten people in the control tower now have access to data that no-one else has; each
of those people accesses that data individually by looking out of the control tower
window and then comparing it with separate data on electronic systems. So, each
person is effectively re-processing that data simultaneously and it is obviously not
the most efficient way of operating in today’s digital age. It’s also not a way of
operating as a fully coordinated operation. That is to say one where the plan which
was agreed pre- season, is then operated on the day as per the plan and, as far as
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The data environment (figure 2.1), has the potential to be complicated but I’ve
simplified it for the figure.
Today’s Operational Data / System Environment
ATC
Airport
ATC and Airport operations with:
› Limited point to point data
exchange
› Siloed monolithic systems
› Disparate OEM suppliers on
each side
› No commonality of OEM
between ATC and Airport
tactical interventions are concerned, those are all agreed between the
stakeholders; airport operations and, critically, from the readers’ perspective,
airline operations.
My view is that we risk continuing to operate in a compromised environment
with a significant amount of analog data available to very few people. We need
to be able to do that not through simply replicating and remoting our digital
towers but by using that additional digitized data to provide information and
direction for each of the roles in the control tower as well as those operational
roles beyond the tower. We need to take the duplicated data processing out of
the humans’ workload, and share that information to be able to make decisions
collaboratively.
“… We have different OEMs to serve the ATC world from
the ones that serve the airport world or the airline world.
Effectively, those markets are siloed, and they’re siloed
within the markets too. So, that doesn’t really help us…”
Figure 2.1
Effectively, in the air traffic control environment inside the control tower, there are
many OEM systems in black boxes. There’s a similar number of boxed OEM systems
on the airport side and likewise from the airlines’ perspective. In short, there are
multiple systems from multiple vendors with point-to-point connections (figure 2.2).
Today’s Operational Data / System Environment
ATC
Figure 2.2
iCWP
Airport
ATC and Airport operations with:
› Limited point to point data
exchange
› Siloed monolithic systems
› Disparate OEM suppliers on
each side
› No commonality of OEM
between ATC and Airport
These point solutions have limited connections, enabled through Interface Control
Documents (ICDs), between them, and there is a lack of shared data and holistic
data management across those two environments (between the ATC and the
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airport) as a result. There is a similar problem in data sharing and coordination with
the airlines as Air Traffic Control is feeding information into various parts of
those systems too.
We have different OEMs to serve the ATC world from the ones that serve the
airport world or the airline world. Effectively, those markets are siloed, and
they’re siloed within the markets too. So, that doesn’t really help us in creating an
optimal operational environment.
TODAY’S DIGITAL SYSTEMS
From an ATC perspective, OEMs are generally focused on Integrated Controller
Working Position (ICWP); this is where all of those black boxes are broken up and
put into one black box (figure 2.2 above), so, effectively, we still have the same kind
of issues because 70% of the information is still acquired looking out of the
window, analog and not included in ICWP — and it still requires the controllers to
perform the task of analog data integrator in duplicate with each other. None of
that is shared any more effectively to any of the airport operator’s stakeholders
and likewise none of that data is shared any better to the airline operators.
Where I see things, and what we’ve implemented in places like La Guardia,
and specifically, Hong Kong, breaks across the two verticals (of airport and ATC)
with a platform which is accessible and truly open; this is what our digital tower
deployments now look like (figure 2.3).
Alternative Operational Data / System Environment of today
Already in use in:
› HKG (CAD and HKIA)
› Delta Airlines Apron Control (LGA)
With a background of the widest used Video services used by
more Airports, and ATC than any other system
Figure 2.3
The Platform Advantage
ONE SYTEM – MULTIPLE OPS
› Convergence between ANSPs, airports, and airlines
› Enablement of digital ecosystem
› Openness
› Cybersecurity
› Modularity & Scalability
› High availability & Resilience
› Hardware agnostic
› Built-in safety and integrity monitoring
› ATC, Airport and Airlines with full data use
› Respecting commercially sensitive data
› Optimised use of existing data
› Sharing new data, including
› 70% (previously analogue out of the window data) –
which will provide VCF feed and opportunity to
enhance HATCT
› Co- investment in hardware and platform (Like HKG)
› Single supplier – currently used by ATC, Airport and Airlines
› Ability to deploy AI based applications
Our partner organization, Searidge Technologies, and NATS have developed a
genuinely open platform. We want as many vendors and start-ups as possible to
come on to that platform to develop applications, to participate in a shared data
environment, described earlier, and respecting commercial limits of what data
airlines want to share, but having that holistic data area. We’ll look at some
examples of how we’re doing that with Delta and in Hong Kong HKG
later in this paper.
NATS invested in Searidge because it gave us an extremely useful capability
to digitalize our current analog operations from an air traffic perspective, but it
also meant that we could deploy a platform where we could bring other users in.
Again, the figures, 3.1 and 3.2, simplify that platform but effectively, with the
different levels of that platform’s use, the key bit for me is the Aimee part, our AI
engine, and the key area of focus for this paper (figure 3.1).
Searidge Airport Platform
Figure 3.1
Aimee
Data Source Integration
Maintenance & Monitoring
Data & Access Management
Containerization & Orchestration
Diving deeper into the technology stack of our platform, we’ve got Aimee Vision,
Aimee Traffic Aimee A-CDM and Aimee Voice (figure 3.2) and video
on the next page.
Searidge Platform Technology Stack
Camera
Integration
Figure 3.2
Aimee Vision Aimee Traffic Aimee A-CDM Aimee Voice
RCMS
Surveillance
Integration
Docker
SAMS
A-CDM
Integration
Kafka Cassandra PostgreSQL
Metrics
Dashboard
Voice
Integration
Data
Archiving
AGL
Integration
Logging Server
APIs
Kubernetes
Weather
Integration
System Alerting
Identity
Provider
Aimee
Data Source Integration
Maintenance & Monitoring
Data & Access Management
Containerization & Orchestration
It pretty much does what it says in the name. Aimee Vision takes optical views,
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cloud sources, for various parts of the data application.
Coming back to the platform, based on that platform, we can deliver a
number of capabilities for any users as applications, of which I’ve shown eight
examples below for expediency (figure 3.3).
Platform Based Integrated Airport
Digital
Tower
RWY
Protection
Digital
Apron
RWY
Optimization
Airfield Data
Dashboard
TLAS
Smart
Stand
Stand
Planning
Aimee
Data Source Integration
Solution-Specific
Components
Maintenance & Monitoring
Data & Access Management
Core Components
Containerization & Orchestration
digitizing those and having the AI process them in real time. Aimee Traffic takes
onboard various sensor data from radars and the like, analyzes that and uses
predictions in real-time. Aimee A-CDM is a development area where we’re bringing
in collaborative decision making; it’s the projection of where we’re going. Aimee
Voice is the final part because, with communication between air traffic control and
airline pilots being by voice and, likewise, between the controllers themselves and
the other operations centers around an airport, voice communication is significant,
so Aimee monitors voice communications and converts them to text which can be
digitized for carrying out various algorithmic support.
I won’t labor on the cyber security behind this approach, although it is clearly
a key part of it. As an air traffic service organization, security of data is incredibly
important to us and it is a core principle for all data applications, legacy or
otherwise. The key part of this paper, however, is that our trajectory is to move
away from black boxes and on-site processing to using Cloud, including open
“…voice communication is significant, so Aimee monitors
voice communications and converts them to text
which can be digitized for carrying out various
algorithmic support.”
Figure 3.3
These can be for the airport, airline operations and for ATC operations.
Just as you select applications that you want to use on your smartphone, in
the example below, from an ATC perspective, we have applications selected for
runway protection, optimization and managing aircraft on and off
stands (figure 3.4).
Searidge Digital Tower Solution
Camera
Integration
Figure 3.4
Aimee Vision
RCMS
Digital
Tower
RWY
Protection
Surveillance
Integration
SAMS
RWY
Optimization
Aimee Traffic
Kafka Cassandra PostgreSQL
Metrics
Dashboard
Data
Archiving
Smart
Stand
AGL
Integration
Logging Server
APIs
Weather
Integration
System Alerting
Identity
Provider
Data Source Integration
Maintenance & Monitoring
Data & Access Management
Docker Kubernetes Containerization & Orchestration
An apron control unit (figure 3.5), can either be operated by an airline or an airport
or could be part of the ATC solution, depending on the way the tasks are
segregated at that location.
Aimee
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Searidge Digital Apron Solution
Digital
Apron
Airfield Data
Dashboard
TLAS
Smart
Stand
Stand
Planning
Aimee Vision Aimee Traffic Aimee A-CDM
Aimee
Camera
Integration
RCMS
Surveillance
Integration
SAMS
A-CDM
Integration
Kafka Cassandra PostgreSQL
Metrics
Dashboard
Data
Archiving
Logging Server
APIs
Weather
Integration
System Alerting
Identity
Provider
Data Source Integration
Maintenance & Monitoring
Data & Access Management
Docker Kubernetes Containerization & Orchestration
Figure 3.5
So, whether we take a digital apron tower, ATC or another function, we can provide
a different front-end and different applications to each, but it all sits on the same
fully integrated data platform.
HKG: THE WORLD’S LARGEST DIGITAL TOWER
What follows is the practicality of what we have delivered to Hong Kong, which is
One System, Integrated Operations and currently the world’s largest digital tower.
Hong Kong’s aim, as it expands to three-runway airport operations, is to have
greater resilience, improve its throughput capacity optimization and resources
optimization, and adopt AI and new ways of working as well as data integration
and enhanced collaborative decision making. They also have three physical control
towers, so it’s important that those assets can be used in an optimal way, bearing in
mind there are compromises when operating from any physical location, as there
are parts of the airfield that are distant and parts that are even obscured. From my
experience it is possible to ‘hide’ an Airbus A380 behind some of the terminal
buildings at Heathrow, that means that the air traffic controllers alone can’t
monitor all of the field with their analog processes and so, when we digitized, this is
how we’ve done it in Hong Kong (figure 4).
Comprehensive Digital Tower Camera Sensor Coverage
2 RWY Mode
96x Fixed Cameras
15x PTZ
Hong Kong Airport Control Tower
“…nowhere on the airport is more than 500m away from
an array of cameras and we put their images into
panoramas, just as we do for remote digital tower
solutions, so that we get a more contextualized view,
rather than just looking at a number of separate
‘thumbnail’ pictures as would be seen in…”
Figure 4
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We have 96 cameras installed in a number of separate arrays. Each array is shown
by a red dot. The cover isn’t limited to the diameter of the circles, but it basically
shows that the system can ‘see’ any part of the airfield. As a result, nowhere on the
airport is more than 500m away from an array of cameras and we put their images
into panoramas, just as we do for remote digital tower solutions, so that we get a
more contextualized view, rather than just looking at a number of separate
‘thumbnail’ pictures as would be seen in, say, a security control room where one is
simply looking for intruders. With these arrays, we are looking across a wider area
to understand exactly what’s going on in the context of other aircraft movements.
The system can also be expanded as the airport grows and, as the third
runway comes online in Hong Kong, an additional number of arrays will be
deployed which will take the camera count to something like 200 cameras on
site. With such full coverage of the airside areas of the airport, these cameras can
also provide real time feed for things like security and can replace some of the
existing single use systems, like CCTV. If anybody is reading this and thinking,
‘this all looks very expensive’, the point of the investment is to use the asset for
multiple purposes and to have multiple users of that asset so that the investment
becomes shared. Likewise, it also takes out some of the black box solutions and
potentially removes duplication on site.
Some of the things that we can do with the coverage of these operational
grade cameras include, for example, our Approach Monitoring System (AMS)
application (figure 5).
Approach Monitoring System (AMS) Application
Control Tower. It’s typical in that, as an Air Traffic Controller, you often can’t
actually see the end of the runway (where it says ‘Threshold’), and so you can’t
observe the aircraft touch-down until they’ve arrived on the runway surface and
are rolling out. This is clearly a low level of analogue data fidelity that an air traffic
controller has and, as I said previously, there are often only ten controllers who
have this information so no-one else has even got that low fidelity view. The
improved level of fidelity I can show through digitization here (see left hand
image in Figure 5) is from those approach monitoring cameras. In this example, it
is possible to see an aircraft six miles out on the approach, plus the system adds
additional overlaid information for, in this case, the operations team, but it could
also be the air traffic control team, with additional information about that
arriving flight.
As an example of the improved fidelity, you can see that it would be possible
to check that the aircraft’s flaps are down and if its gear’s down. If you consider
that the image is digitized data then, as soon as a human can see that level of
detail, so can Aimee vision; and this is where the AI processing can come in and
start to check every single arrival to make sure that it’s configured correctly. We
can also tell the point at which the gear has been deployed, for example; at
airports where they’re very noise sensitive and prefer to have gear up for as long
as possible, that kind of thing can be monitored in real time.
INTEGRATED OPERATIONS CONTROL
Once you have all of the information on a single platform, we can integrate a large
number of different functions and features, including the examples below from
Hong Kong, and Delta’s Ramp Control in La Guardia, NY, USA.
In figure 6 you can see the first phase of the project in Hong Kong (figure 6).
AAHK – Integrated Airport Centre Phase 1 (2022)
Figure 5
While the picture is of our Approach Monitoring System deployed in Dubai this has
also been deployed in a several other locations including Hong Kong and Singapore.
The image above shows you what the controllers can see from the Air Traffic
Figure 6
Theatre-Style Video Wall Integration
40X Working Positions
Intelligent Alerting & TLAS
Data backbone & AI to support Phase 3+
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There’s not an air traffic controller in sight in this picture because this is the
Integrated Operations Center at Hong Kong International Airport; it’s the airport
company’s operations center which is the other key part of the control process for
managing Air Traffic Movements on the airport, along with the more obvious three
Air Traffic Control towers. This Airport Operations Centre is now seamlessly
connected to the Air Traffic Control Tower; everybody has the same information
and there are 40 positions with different roles inside that Operations Centre that
now have access to this digital information. Access that only ten people used to
have but that now more than 40 people in here also have. Effectively, everybody is
‘in’ the control tower, and they all have access to 70% more data, plus anybody on
the airport that becomes a user of this system can also be granted access.
Let’s look a bit more closely at what, from an operations center and apron
management perspective, can be done now in Hong Kong. In figure 7, is a
panoramic view of one of the terminals.
HKG CDM Integration
failing earlier than you would do waiting for the CDM system to have the target
off-blocks time updated. Often, due to the manual procedure used at airports
which have adopted CDM, this update is made about a minute before the target
off-blocks time is about to expire anyway. And target off-blocks times, just as an
example, already have an element of uncertainty built in with Collaborative
Decision Making as they have a minus five to plus five minutes window of tolerance
built into them; so, that’s a ten-minute window of uncertainty. For anybody in ATC,
(or any other part of operations control) that’s too wide for planning what
movements we’re going to make. It can affect whether an aircraft can taxi or
push-back and can have lots of negative or positive effects on the flight envelope,
and that is from the moment the aircraft’s engines are running to being able to
manage the stands more effectively.
This contextual data-based operation is simply the first phase in HKG,
because they now have access to information that they never before had in the
airport operations center, overlaid with their own data Their own data now
becomes more powerful, and their capability likewise. However, as soon as we
hand all this over into Aimee Vision, the AI engine described earlier which sits
within the data platform, and it’s processing all the visual information that’s now
digitized, we can also add other applications. One such application is called
Smart Stand (figure 8).
Smart Stand Applications
Smart Stand
Turnaround
Tracking
Automation
Stand Safety
Nets
Stand
Performance
Optimization
Figure 7
You can see that each of the parking stands as well as being identified has also got
overlaid information from the airport Collaborative Decision Making (CDM) system;
this is the collaborative decision-making information that’s being generated. The
target off-blocks time (TOBT) is input by the airline’s handling agent and the target
start approval times (TSAT) are generated as a result. What you would normally
see in a tabulated format you can now see in a contextual format. That is to say, the
target off-blocks times can now be read while looking directly at each of the
aircraft in turn and visually checking as to how likely it is that that target off-blocks
time is going to be made. This means that you can spot a target off-blocks time
Figure 8
• Dual and triple use assets,
• Removes separate requirement on extensive CCTV systems,
• 6 additional panoramic cameras cover entire cul-de-sac
• Optimises existing data from Docking Guidance
There are parts of this application where we manage turnaround tracking,
effectively making sure that each of the milestones towards the target off-blocks
time is being checked autonomously, such as ‘when does the fueling start?’, ‘when
is the baggage loading complete?’. We can check for safety nets, so these can be
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anything from ‘are people wearing PPE on the stand?’ to ‘did vehicles do brake
checks as they approached the aircraft to ensure that they don’t hit it?’ But we can
also then, in the future, bring in the CDM part to do stand planning and
performance optimization.
Our Smart Stand turnaround tracking has been uniquely developed with
operational experience of managing turns within the overall ATM environment
on airport and with the focus on improving current limitations of the CDM and
safety management process. To do this, we moved away from more basic,
commonly used, AI vision techniques, such as ‘box and follow’ where the AI looks
for moving pixels, boxes around them and starts to carry out an assessment on
that basis. We used that model back in 2017 and found that in certain use cases it
was less effective than others. Figure 9 shows this initial boxing algorithm while
figure 10 shows what Smart Stand looks like in terms of our higher performance
AI Aimee Vision model.
AIMEE Vision
Smart Stand - First Prototype (2017)
going on behind the parking stand, not just on the parking stand. So, when aircraft
push back, when aircraft are towed behind a stand, or when aircraft that are
inbound come in and stop, temporarily behind an aircraft that’s on-stand, the
Aimee AI system can inform other applications and users on the airport, including
the airlines, to make them aware of the impact of those movements. Likewise, our
aim is to turn this data and decision making around to start directing Air Traffic
Control so that the operations plan is maintained rather than impacted.
Figure 9
The image in Figure 10 is from one of our panoramic cameras to give you an
indication as to what the AI is doing; it’s not boxing, it’s identifying each of the
objects and you’ll see how it puts a colored mask over each one to show you which
type of object it is. You’ll also see at various points where aircraft are pushing back
or moving behind the aircraft that’s on the stand. The system can move to stand
optimization in its next guise which is where its output will be cognizant of what’s
Figure 10
You can also see how Smart Stand currently provides message output and there’s
a very simplistic indication in this demo image where you can see that things like the
green areas are being completed on time, where there’s an orange area it means
that, at the moment, this is set to fail, and the point at which it’s aiming for is the
target off-blocks time; the bags, at the moment, on this particular turn are running
behind schedule. But, by monitoring every single parking stand, and having a
genuinely open data platform we can take the data from the stand docking guidance
as well as the panoramic cameras and other sources from ATC for example, we can
then run all that together to make it the most accurate assessment that’s been
carried out. That means that we can also manage every single parking stand on your
airfield, and, at the same time, we can flag to you specifically the ones that you need
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to watch, rather than you watching a wall of little thumbnails, or waiting for data to be
manually input from out on the ramp. The output can be focused to trigger only
those flights which you need to monitor and potentially manage.
SMART STAND SAFETY NETS
If you can track milestones, you can also track various safety events. For example,
avoiding aircraft parking partially on stands while another aircraft attempts to pass
behind them, resulting in a wingtip to tail collision which then becomes a costly
maintenance issue as well as impacting the safety of those on and around the
aircraft. Clearly, we want to stay away from that outcome so, having safety nets and
advising Air Traffic Control and Airport Operations staff that an aircraft is not parked
correctly and assist in reducing the potential for wingtip to tail collisions is a no
brainer. Going beyond that, we work directly with airlines as well, so this provides an
operations center with the information to an ATC grade. In La Guardia, we took two
physical ramp units that Delta Airlines operates from its own terminal to manage
their own pushbacks; we had to coordinate them with each other as well as
coordinating with the FAA tower as flights come out of or go into their ramp area.
Searidge gave them access to map data, via the digital (tower) platform, which
provides a whole airport, real time, ground surveillance picture to ATC standard; it
means that they can see beyond their area of responsibility now and what’s about to
affect them as well as how their pushbacks and taxi-outs will fit into the overall flow
of the traffic. This is about making everybody more aware of the information that, as
stated above, just a minority of people might once have had in the ATC Tower.
We also have stand management as part of this range of applications. Our
system is currently semi-autonomous in that overnight, the stand plan will be
generated automatically with reference to a set of local hard and soft constraints.
Hard constraints are for example that only a finite range of aircraft types can be
parked on a particular stand; while soft constraints are say, that a particular flight is
identified as a ‘premium’ flight and it will always park near the VIP lounge. So, with
these constraints in mind we can automatically produce a stand plan overnight,
rather than somebody planning this manually. This plan can then be moved into the
tactical phase. Tactically, the system operates semi autonomously on the basis of
providing insights as to whether an aircraft is late or running late in its turnaround
and that the stand is going to be occupied for longer. It will then make tactical
changes based on those hard and soft constraints and advise a human operator
which rules are being impacted, though never suggesting any that would impact the
hard constraints.
In summary, rather than it being all about Air Traffic Control, this is about all
operational stakeholders having the same data and having it in a digital format so
that more can be achieved with that digitized data. It’s convergence rather than
siloing and it’s enabling a digital ecosystem that brings in new entrants, as airports
and airlines have already done with other parts of the passenger experience.
“…rather than it being all about Air Traffic Control, this is
about all operational stakeholders having the same data
and having it in a digital format so that more can be
achieved with that digitized data.”
However, we can now take that right through to the airside areas and out into the
taxiways where we optimize data. We give access to that 70 percent of analog data
that Air traffic Control has traditionally used. Bearing in mind that it wasn’t as useful
as today’s digitalized version of that data in terms of presenting it directly or using it
for processing and prediction. Access to AI-based applications, from my
perspective, as an air traffic controller, is absolutely key to optimized operation of
airfields. We’ve done everything we can in terms of the people in our operations;
systems and AI support are the catalyst for making things more efficient and having
a joined-up plan across the entire operation — ATC, airport and airline.
ANDY TAYLOR
Andy joined NATS in 1989 and has developed and has delivered innovative ATM
solutions for global customers to increase safety, airport capacity and operational
performance. He has capitalized on emerging trends in the air traffic market and
related technologies to maximize operational value to customers. As Chief Solutions
Officer, Andy works across both NATS and Searidge Technologies. He is responsible for the
joint development of the partnership’s transformational Digital Tower capabilities and
delivery models.
NATS
NATS is the UK’s leading provider of air traffic control services. In a typical year
pre-Covid, they handled over 2.5 million flights and 250 million passengers
travelling over the UK and across the North Atlantic. Outside of the UK, NATS
offers air traffic services to customers, including airports, airlines, air traffic service providers
and governments. The business currently provides these services across parts of Europe,
the Middle East and Asia.
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Is AI the solution to that problem?
Paul Saunders, Senior Director of Product Management at Comply365 doesn’t
doubt the value of AI but wonders whether every problem needs it
As a product manager, the hype cycle relating to artificial intelligence has
left me in a trough of disillusionment right now. Without question, AI has
reached a tipping point. It’s all around us, and it’s here to stay. However, in
some cases it seems like it’s a technology looking for problems.
From this morning’s parkrun that I did with friends followed by coffee, Strava
offered this nugget of intelligence. “Solid run with a consistent effort, though
slightly slower than your average pace. Looks like you pushed through the rain
and cold to put in a good workout.”
AI MIGHT NOT ALWAYS BE THE ANSWER
In product management circles we spend a great deal of time and effort removing
bias from our thinking and trying to seek technologically agnostic solutions to
users’ problems. Prioritization frameworks like JTBD (Jobs-to-be-done) remove
the focus from the product or technology but instead put a spotlight on exploring
the customer’s needs and motivations. The commonly used example to explain
this thinking is a customer asking for a 10mm drill bit, when what they actually
need is a 10mm hole to install a light fitting. It seems, in some cases, that the market
is demanding AI-powered products and features with seemingly little
consideration for the problems the technology is seeking to address. This clamor
and demand for AI capabilities makes it hard as a product manager to plan for and
prioritise the most pressing user challenges.
A high-profile example of this problem can be illustrated by Strava, the fitness
tracking app. Strava recently released an AI-powered premium feature which
they call “Athlete Intelligence”. After uploading a run or ride, Strava’s Athlete
Intelligence feature summarizes workout data into digestible insights to allow
users to assess their effort and recognize trends based on recent activity history.
“… AI has reached a tipping point. It’s all around us, and it’s
here to stay. However, in some cases it seems like it’s a
technology looking for problems”
Pfft… really? I spent most of the run nattering to my pals, getting wet and
muddy, complaining about the weather but looking forward to coffee and cake.
AIRCRAFT IT Operations • WINTER 2024 • 90
AIRCRAFT IT Operations: THE WORLD ACCORDING TO IT & ME!
Online commentators have complained that this feature has dramatically
impacted the performance of the app and infringed their privacy; plus, it
provides negligible benefits. My problem is that the feature cannot easily take
into account the nuances and outside influences on an activity, such as sleep,
stress and not to mention your intentions for that activity itself. Some users have
been angry that there is no way to switch the feature off other than downgrade
their subscription, and have questioned the motivation for developing a
supposedly low-value feature over more requested or pressing user needs.
WORKING WITH AI
In our industry, there’s been a spotlight on how software vendors are adopting
and/or using AI within their solutions. However, the widespread adoption of AI is
not without its challenges. Concerns for data sovereignty, privacy, and compliance
are well founded. I would consider it reasonable for an EU-based operator, to
expect all data processing to be handled within the EU, and for any training data
that is used to train an AI would be subject to GDPR, and ring-fenced, maintaining
the integrity of the customer’s data, allowing it to be returned at the end of a
contract. None of these demands are insurmountable, but require significant care
and attention to detail. In most cases, the problems that users care about can be
achieved without the use of artificial intelligence.
In an ideal world we’d be focused on solving user problems without
prescribing or asking for the explicit use of AI. Having said that, advances in our
industry are largely thanks to disruptive ideas and technologies. There are some
extremely challenging problems that AI is being used to solve that I am
particularly excited about. My advice to colleagues right now, is that we should
be building core software features and capabilities that work without the use of
AI, but where any AI-powered enhancement can be easily enabled or disabled.
This is one of the guiding principles behind the concept that I like to call
‘Responsible AI’. More on that idea in future editions. The promise that artificial
intelligence offers, the global AI infrastructure, and the necessary governance
instruments, are not yet fully aligned, so it could be a little while before we scale
the slope of enlightenment and see a fully AI-enabled industry.
Well, I guess that’s progress for you; or at least it is in the world
according to IT & Me.
PAUL SAUNDERS
Paul is a heavy-weight product visionary and trusted aviation software
expert. He’s spent 25 years in aerospace IT, working with airlines, MROs,
OEMs and software companies all over the world. Currently, he’s working
as Senior Director of Product Management at Comply365 where he leads a team
of Product Managers and UX Designers on a software portfolio which includes
Operational Content Management, Safety Management and Business Intelligence Solutions.
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AIRCRAFT IT Operations • WINTER 2024 • 91
CASE STUDY: FRONTIER AIRLINES
Mapping a better solution
for Frontier Airlines
Joshua Lee, Senior Manager Technical Programs, Frontier Airlines shares the
implementation of an app and solution to improve support for pilots
Image courtest of Airbus
AIRCRAFT IT Operations • WINTER 2024 • 92
CASE STUDY: FRONTIER AIRLINES
As always with a case study, let’s start with a brief introduction to the
airline whose case this is. Frontier Airlines is a major American ultra
low-cost airline headquartered in Denver, Colorado, employing more
than 3,000 staff and serving over 120 destinations in the United States,
Caribbean, Mexico and Central America from its hub at Denver International
Airport. As of September 2024, Frontier Airlines had a 150 strong all-Airbus fleet
including A320-200, A320neo, A321-200 and A321neo.
BEFORE THE NEW SOLUTION
Before engaging with Lufthansa Systems and Lido mPilot, we were using another
popular product but wanted to find something that would be a little more cost
effective for us: we didn’t use a lot of the product features packaged with our old
solution and yet we were paying for them. The other big consideration was that,
during the time when we were looking at other options, there were some issues
with that previous solution. These were the things that led us to look elsewhere.
THE BUSINESS CASE FOR Lido mPilot
We were looking for something that could do what we needed from a charting
perspective at a reasonable cost but that would provide us with the things that we
needed, i.e., reliable charting; but something that was built on a development
platform with which we could grow but also that could itself grow as technology
changed: something built on 2020 or 2025 technology for the 21st century as
opposed to 2010 technology. We wanted to get away from PDF reading into
scalable vector graphics (SVG) and things that we had seen on other Apps.
Real-Time
Turbulence Intelligence
with Lido mPilot
Navigate Smarter, Fly Safer
■ SkyPath Turbulence Integration:
Access live turbulence data in-app
for smoother navigation and smarter
in-flight decisions.
Get in contact!
■
IATA Turbulence Aware:
Tap into real-time, global turbulence
insights for enhanced safety and
situational awareness.
AIRCRAFT IT Operations • WINTER 2024 • 93
CASE STUDY: FRONTIER AIRLINES
“In July 2023, we started to carry both solutions side by
side with dual carry authorizations so that people could
start getting used to Lido before it became the only
solution available.”
HOW THE IMPLEMENTATION WENT
The decision to adopt Lido was made in January/February 2023 and we were on
quite a tight timeline because we had been following a different path at first but
that didn’t go quite the way we wanted and so we decided to go with Lido but only
had until September 4th which was when the previous contract came to an end.
Our implementation timeline was essentially from March 2023 to September 4th of
that same year.
During that time, I got hold of the solution, used it a lot, started to build the
training around it, worked intensively with the Lido team. We built our own
web-based training, did a number of webinars and then built a number of other
components such as frequently asked questions (FAQs) and conversion material
showing pilots what they were used to looking at in the old application and what
that information looks like in Lido. In July 2023, we started to carry both solutions
side by side with dual carry authorizations so that people could start getting
used to Lido before it became the only solution available. It was met with much
disdain but, frankly, change is always poorly received in the airline industry.
However, through that dual carrying period, the pilots learned a lot and we were
able to re-assure a lot of people. We have recurrent training three times a week
and, in every class for two and a half months, we were talking to pilots, taking
questions and trying to make sure that pilots felt as prepared as possible.
In truth, the application was not where we wanted it to be and there wasn’t
enough time to prove the robustness of it. That changed in September when
there were some really big updates and we were able to work closely with Lido:
their team was fantastic in helping us to address our concerns about the App.
They were fast to respond and helpful about training which helped enormously.
From our experience, not all technology providers would have done that so
quickly. Since then, there have been some incredible changes that have really
swayed our pilot group over to, “Oh, this is not so bad”. If you can get a pilot
group to say ‘this is not so bad’ about anything, that’s a win. As I said above, it
was a really fast implementation timeline; I would have preferred to have had a
year to make the transition but we didn’t have that. That said, to be able to
implement, in about six months, such a drastic change for a charting application
with such a great back-up with the team from Lido on things we needed to
change before go-live, that was pretty amazing.
Change management was something on which we worked hard. I did
something similar during my time in the military and it was important to
remember to get an understanding of ‘it’s going to be a little bit of a grassroots
product’ in order to get it to a change management stage. Companies tend to be
very good at doing everything but the actual change management. We worked
hard with one-on-ones to get our captains and people comfortable with it.
“… there have been some incredible changes that have
really swayed our pilot group over to, “Oh, this is not so
bad”. If you can get a pilot group to say ‘this is not so
bad’ about anything, that’s a win”
AIRCRAFT IT Operations • WINTER 2024 • 94
CASE STUDY: FRONTIER AIRLINES
Lido mPilot
For us, Lido mPilot is essentially a charting application for the cockpit, similar to
competitors in the market. To address some of the pain points, one of the things
that I think is unique, and that I personally like about the app, is that, when there is
Wi-Fi, the app updates itself as you open it. That might not seem a big deal but it is.
When I take new hire classes, I tell them, ‘The night before you’re going to fly, just
plug your iPad in, open up Lido and walk away, it’ll update itself on Wi-Fi’. It means
three button presses that pilots don’t have to do.
The biggest thing is the platform it’s built on. In the airline industry, we tend to
find applications that do a certain thing well and then we stop updating for fear
of something not working right, saying ‘it works fine and so we’re not going to
make improvements or even go to something that is more technologically
advanced’. I see that in so many different applications whereas Lido is not afraid
of that. That’s one thing that, for me as a technology person, I wanted to see
something that takes advantage of what the iPad can do for me; I don’t want to
have to dig and find information myself if I don’t have to, I want it to be presented
for me. That’s one of the things Lido does. For instance, when marking a runway
but going to the wrong runway, it will show red and tell the pilot to ‘check the
runway because the one you’re heading for is not the one where you said you
were going’ (figure 1).
to find a frequency, I want the system to tell me what the frequency is because now
my heads-up time and my safety is much better.
SVGs are better than a PDFs for charting because, with a PDF, you can only
zoom in to a certain point before the image becomes degraded. With an SVG,
you can zoom really far into the screen while maintaining clean lines and you can
read the text in Jumbo: again, a seemingly small feature but beyond what a lot of
the other vendors are doing.
Finally, just the ease of working with the Lido team has been a pleasure;
they’re not afraid to take criticism and they’re not afraid to look at improvements
and go ‘yes, let’s put something together and see if we can do that’, which is not
the case with many large applications who often take a ‘we know what to give
you, we know what we’re doing’ approach.
Figure 1
It’s not just that piece of the platform but there were other things that we’re
working on with Lido, things like live traffic over cellular, things in which they’re also
interested. Lido can also give the pilot the frequency that they’ll need depending
on where they are on the airport; The Lido team is forward thinking, and prepared
to ‘try it and see how it works’. That’s an attitude you do not see often in the
industry and I’m very happy about that. I don’t want to have to press five buttons
“…with a PDF, you can only zoom in to a certain point
before the image becomes degraded. With an SVG, you
can zoom really far into the screen while maintaining
clean lines and you can read the text…”
AIRCRAFT IT Operations • WINTER 2024 • 95
CASE STUDY: FRONTIER AIRLINES
Those are the big three things that have been a huge improvement for us.
There’s also Lido’s capability of tying into the FOMAX system on the aircraft, you
can actually pull real ADIRU (Air Data Inertial Reference Unit) data onto the iPad.
It’s a more reliable system in location services as well. There are a number of
things that are definitely twenty-first century technology and where we should
be going rather than saying that because this has always worked, we don’t
want to change it.
CHANGES IN FRONTIER PROCESSES TO GET THE BEST OUT
OF Lido mPilot
The implementation required no major process changes at Frontier but it allowed
us to think about things that were possible because of the response and how Lido
was going to work with us. Things that it was now possible to give to the pilots had
not been possible before. One thing did reinforce rather than change our
processes. With other applications, you tend to find that, because they’re good
at X, they decide to also make Y, even though they might do it poorly. In this case, it
would be that the solution is a charting application and good at that so why not
also do electronic dispatch releases and a weather application? The result of that is
that all of those other things get watered down but, if we present all of these other
options in the charting app, it can make pilots go for the path of least resistance
and use the app that is not primarily for weather because it seems easier. Lido
reinforced our policies to ensure that pilots go to the right place and do the right
thing out of necessity because some of the things we took away that had been in
the old solution, weren’t available in Lido. It made pilots go to the actual dispatch
and weather information that they’re supposed to be using.
However, because people were so uncomfortable with that at first, it made
everything that Lido did wrong in their eyes if there was a comparison. During
the dual carry time, people would say, ‘this frequency’s wrong because Lido has
a different frequency than the other application so that automatically makes it
wrong because I’ve been using the other application. However, we showed
Lido mPilot
Lido mPilot leverages advanced
technology to redefine cockpit
navigation and situational awareness
for pilots. Central to its functionality are
interactive, data-driven maps built on
Lido Data Solutions. These maps
dynamically integrate and display
flight-critical data, ensuring that pilots
have tailored, up-to-date information
directly related to their flight plan and
aircraft position. Unlike traditional
static PDFs, mPilot utilizes scalable
vector graphics (SVGs), allowing pilots
to zoom in on charts without
compromising clarity. This innovation
ensures that fine details remain crisp
and readable, enhancing situational
awareness in critical phases of flight.
A standout feature of mPilot is its
weather integration, including
advanced turbulence and icing
Figure 2
forecasts (figure 2). By presenting pilots with intuitive visualizations of adverse
weather conditions, the app helps crews make safer, more efficient decisions
during flight planning and execution.
Combined with enroute mapping and
Airport Moving Maps (AMM), this makes
mPilot a comprehensive tool for
anticipating and navigating challenging
conditions (figure 2).
The app’s platform is forwardthinking,
taking full advantage of iOS
capabilities. Automatic updates over
Wi-Fi save time and ensure pilots
always have the latest data, reducing
pre-flight workload. Integration with
systems like FOMAX provides
real-time data synchronization
between the iPad and the aircraft’s
onboard systems, delivering precise
location and altitude information.
Finally, Lido mPilot’s user-centric
approach, with high-contrast displays
and light/dark mode options, ensures
clarity in all cockpit environments.
Paired with Lido’s commitment to
continuous improvement and responsiveness to user feedback, mPilot
stands out as a transformative tool for modern airline operations.
AIRCRAFT IT Operations • WINTER 2024 • 96
CASE STUDY: FRONTIER AIRLINES
“It reinforced a lot of our processes which is really good
in that it has got us back to being a little less reliant on
the iPad; hard to do but definitely needed.”
people that that was not the case at all; Lido was following the actual source data
which is the legal requirement and had it correct whereas the alternative was just
basing it on institutional knowledge. Also, because the charting was a little bit
different with ground charts of the airport, people were actually looking at the
big yellow signs on the ground again and navigating around the airport in the
way they should be, not just on iPad but getting situational awareness on the
iPad and then looking out of the window. It reinforced a lot of our processes
which is really good in that it has got us back to being a little less reliant on the
iPad; hard to do but definitely needed.
CHALLENGES AND OBSTACLES FACED AND OVERCOME
From my own point of view, the challenges included learning the management of
the new solution, how updates are done, how changes in the DDS (Data
Distribution System) are done and how to track iPads that are on-board aircraft. It
was a challenge that was easily overcome and fixed because the system is very
easy to use and, on a global scale, the back-end systems are really nice. Pilot
attitude has changed, no matter what. There were things that we wanted to be
better in the first iteration of Lido which weren’t quite there yet but, again, we knew
that they were going to work with us on that and, within the first couple of months
we did our first major update which was a game changer with many options that
Lido had added based on our feedback.
We did create a digital form for Lido feedback with questions such as whether
something could be better or was it not working? That received a huge response
from pilots with notes about things that seemed to not be working or
suggestions of how we could do things better. We used that over the months
after the implementation to make the changes and updates to Lido and, again,
we’re doing the changes suggested by pilots who are on the line every day; we’re
making those implementations and they notice that we’ve quickly fixed whatever
it was. That started to sway a lot of pilot opinion on those challenges.
The biggest challenge that we had to overcome, was that Lido is a world-wide
product using a lot of ICAO (International Civil Aviation Organization) language
which we need to use in a lot of cases because we fly to places in South America
that are only ICAO. Before, we had to train pilots on what is the ICAO, whereas
now, we already know all of the US material so we only had to put together a
training program for all ICAO language such as the different way that lighting
systems are reported; we were able to change those and we did some change
management on using tables and using our likenesses of them to be able to
overcome that: now it’s second nature, people look at it and understand it. So,
when we do start expanding further into South America and, maybe one day
Europe, it will be really easy because we already know what ICAO is. That was a
big benefit but also an obstacle because it was something that our pilots
were not used to.
The changes that are harder to overcome are what I call the ‘buttonology’, the
button presses that it takes to do the things that you used to do and that is a very
difficult thing to overcome. The most difficult button change that you have to do
is when you get a last-minute runway change coupled with a last-minute arrival
change. The good news, and the way we trained it, is that it’s almost the exact
same button press and mentality as in FMGC (Flight Management and Guidance
Computer). The things that are done in FMGC are almost identical to the process
that is done in Lido, so we trained it that way which was helpful. We’re trying to
reduce those button presses in Lido and they’re listening to us about figuring out
creative ways to do that.
The last challenge with charting and the last obstacle we had to overcome
was the data driven charting with Lido which pilots at first didn’t like (see above).
However, it actually is clearer because all that’s on screen is the relevant runway,
not lots of different options but just one option for the right chart. Just one
AIRCRAFT IT Operations • WINTER 2024 • 97
CASE STUDY: FRONTIER AIRLINES
runway and all of the information, altitudes etc., is just for that runway and what
the pilot is doing. That was a big challenge because it’s so different but
realistically, the adjustment reduces the potential for errors because it’s what you
see in the aircraft; you don’t get any number of options with the aircraft, you dial
in the aircraft information, look at the chart and it maps out really easily. So, that
was a big change but one that people are readily adopting now.
IMPLEMENTATION TIMELINE
During the six months available for the implementation, see above, we had to do
training. I developed most of the content and then gave it over to the training
department who further developed it for delivery as computer-based training
(CBT). There wasn’t the time to do a full in-person delivery so it was all computer
based. We talked with a couple of airlines who had previously implemented Lido,
built training for it with CBTs and conducted four one-hour webinars covering each
of the major modules (also available as recordings for people who couldn’t make
the live events). We did the 60-days dual carry period and then full implementation.
Working on the project were the Flight Operations Standards team, the Training
team and the Technology team, my team. Lido was a huge source for us as well as
the two other airlines with their considerable experience with Lido.
The most important thing that you want for a project like this is to have a good
working relationship with the vendor and Lido gave us that: they didn’t have any
ego about it, that’s really important for a company implementing such a massive
AIRCRAFT IT Operations • WINTER 2024 • 98
CASE STUDY: FRONTIER AIRLINES
“The most important thing that you want for a project
like this is to have a good working relationship with the
vendor and Lido gave us that: they didn’t have any ego
about it, that’s really important.”
change in such a short time. There was no sense of ‘This is the app, it’s what you
bought and we’ll see you later’. Full implementation was September 2023 and
now, a year later at the time of writing, there have been three major updates
dealing with issues raised by the pilot group and we appreciated that. So that
relationship has continued after the implementation and it is a huge help to have a
team that, even when we didn’t agree at first, they looked into it and made it work.
If we would have done anything differently, we’d have liked more time. The
time issue couldn’t be helped but we would ideally have wanted 18 months to
really get pilot buy-in, get more time for change management and to give Lido a
chance to make the changes we wanted before the implementation.
REGULATOR AND INTERNAL APPROVALS
The way charts are displayed, is not really a regulatory matter but we do have to
show that the applications we’re going to use are going to be safe and meet the
requirement that they usably display the source data, which is just text, in a manner
that is safe and makes sense. We also had to show that we had an integral training
plan so that not only do we have this app that works and does what it’s supposed
to do but we also have the time and ability to train pilots to use it in a safe manner.
We showed them our training plan and met with them twice a month from March
until just before September to show them our training plan, our implementation
plan, all the people that have taken the training and what it looks like. Then we had
to show our POI (Principal Operations Inspector) that we had a training plan
adopted and used, and that it was sufficient that our pilots were able to navigate
the US using it, without it being a problem. It just took putting together all of the
things that we were already doing with the frequently asked questions plus the
regulator had a few questions about some of the ICAO stuff and we showed how
we were training those issues out. They were very happy with all that and they
especially like the data driven charting because it reduces the potential for error.
So, we didn’t need any regulatory sign-off per se but just had to show that we were
implementing a training program that would ensure safe operation with the new
solution within US airspace.
NEXT STEPS
This goes to the relationship with Lido and we have lots of next steps including
working with the Lido team to help them develop a road map in America because
we’re the largest carrier they have in America right now and we can suggest things
that will be valuable and explain why. We’re also going to ramp up the AMM
(Airport Moving Map) and let it do more for us. Overall, we’re looking for things
that will make us more capable in the cockpit with less need to look at multiple
screens and push buttons, making us safer. The AMM takes away the old-school
paper chart for the airport map and puts it on a really robust capability for moving
around with added information which we looked at above. Beyond that, we have
lots of plans for the coming years.
JOSHUA LEE
Josh has been at Frontier for over three years, working as the Technical Standards
Pilot. He was a pilot in the United States Army for over 21 years, leading the Army’s
EFB program, and has worked to refine knowledge management systems in the
digital world for over a decade. He founded Eagle Training Solutions and specializes
in how users interact with technologies. Josh consults with developers in the aerospace
industry, removing complexities in the consumption of information on digital platforms.
FRONTIER AIRLINES
Headquartered in Denver, Colorado, Frontier operates more
than 100 A320 family aircraft, the largest A320neo fleet in
the Americas, serving approximately 120 destinations in the
U.S., Caribbean, Mexico and Central America. The use of these aircraft, Frontier’s seating
configuration, and weight-saving initiatives have all contributed to the airline’s average 43
percent fuel savings compared to other U.S. airlines (fuel savings is based on Frontier
Airlines’ 2019 fuel consumption per seat-mile compared to the weighted average of major
U.S. airlines), which makes Frontier the most fuel-efficient U.S. airline.
LUFTHANSA SYSTEMS
Lufthansa Systems offers its more than 350 airline
customers an extensive range of successful and, in
many cases, market-leading products. These innovative IT products and services cover all of
an airline’s business processes — in the flight deck, in the cabin and on the ground — and
offer a wide range of economic benefits while also contributing to improving efficiency and
competitiveness. In addition, Lufthansa Systems supports its customers with
consulting services.
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AIRCRAFT IT Operations • WINTER 2024 • 99
CASE STUDY: AZUL AIRLINES
Engaging pilots in fuel
efficiency at Azul Airlines
Caio Garcia, Captain, Flight Ops Engineering Manager and Fuel Efficiency Manager at Azul Airlines
shares a journey to Fuel Efficiency through Advanced Data Analysis and a dedicated Pilot App
AIRCRAFT IT Operations • WINTER 2024 • 100
CASE STUDY: AZUL AIRLINES
The easiest way
to save fuel
Before diving into the details of this case study, it’s important to provide some
context about the environment in which it applies.
Azul Airlines
Azul Airlines serves approximately
158 destinations, including many
smaller airports across
Brazil (Figure 1).
Our fleet consists of 186
aircraft, including Cessna
Caravans, ATR 72-600s, Embraer
195 E1/E2, ERJ-190s, Airbus A320/
A321neos, A321neos, A330ceos,
and A330neos. Additionally, we
operate a couple of Pilatus aircraft
to transport parts to address any
AOG (Aircraft on Ground)
situations at remote airports.
Operating within the Amazon
region presents unique challenges,
as parts are often difficult to
procure locally. Therefore, the
• Unparalleled network
• 158 destinations served,
over 3x competition
• Leader in 93% of our
routes, single carrier in 82%
• Brazil’s largest airline in
daily departures
• 900 to 1000 flights per day
• Flexible, high-efficiency
fleet - 186 operating aircraft
Figure 1
capability to ferry parts and deploy specialized maintenance teams is essential
to minimize aircraft downtime in remote locations. We operate approximately
900 to 1,000 flights daily, depending on the season.
Fast implementation and quick ROI
Start saving today!
A dedicated customer success manager
‘‘ Indigo’s integration with SkyBreathe ® was successful, despite the
complexity of bringing multiple data sources together. OpenAirlines’
expertise made it easy to integrate data and ensure its accuracy. ’’
- Ravi Bajaj, Director Performance Engineering at IndiGo
By
AIRCRAFT IT Operations • WINTER 2024 • 101
CASE STUDY: AZUL AIRLINES
OPENAIRLINES
A little bit about our partner, OpenAirlines. They have more than 70 airline clients,
including about 40 new ones since 2020, especially with the fuel rises post-COVID.
It’s a great community and they’re great partners. We particularly appreciate
interacting with other airlines in the community and we’re proud of being a part of
this community.
SkyBreathe® is a comprehensive solution: there are a lot of advanced
computations that go into it as well as advanced analytics plus it offers ease of
use which, as you’ll see, is one of the main reasons we selected it. There are also
some new things being developed with AI, which we’re going to test in the
coming weeks and months with the help of our business partner, Mohi (figure 2).
What makes SkyBreathe® unique?
SkyBreathe® is a 360-degree platform which means that it empowers all your
teams around fuel efficiency: OCC (Operations Control Center), dispatch, finance
department, sustainability team, fuel team, and ops team. This all-in-one platform
lets you bring everybody on board and gives you all the tools you need to succeed
in your fuel efficiency program. Everyone is connected and gets the same source
of information.
FUEL EFFICIENCY AT AZUL AIRLINES
Fuel efficiency at Azul is very much pilot oriented. What we notice is that it doesn’t
matter what sort of bells and whistles, what optimization, what kind of good stuff
you put in, if the pilot doesn’t follow that or doesn’t fly it well, the savings won’t be
very high. It’s like driving your car; you might do everything you want, but if you
step on the gas too much, you’re going to waste fuel.
Figure 2
360° platform
to engage all airlines
stakeholders.
Advanced Computations
trained on the world’s largest
fuel efficiency dataset.
Advanced analytics
& ease of use
a powerful and intuitive tool to
create analysis in no time.
The solution that saves the most fuel
Actionable insights
with AI-powered Advisor
to easily identify the best
opportunities and save more fuel.
“…it doesn’t matter what sort of bells and whistles, what
optimization, what kind of good stuff you put in, if the
pilot doesn’t follow that or doesn’t fly it well, the savings
won’t be very high.”
AIRCRAFT IT Operations • WINTER 2024 • 102
CASE STUDY: AZUL AIRLINES
One of our key successes is implementing ‘APU Zero,’ where we operate
without using the Auxiliary Power Unit (APU) by plugging into external power
instead. Additionally, our Standard Operating Procedures (SOPs) include
practices such as constant descent angles, reduced acceleration altitudes,
single-engine taxi operations (both in and out), cross-bleed starts, reduced flap
usage, intersection departures, route optimization, and rolling takeoffs.
We’ve also partnered with the Operations Control Center (OCC) to ensure the
most economic aircraft are assigned to routes where they’ll be better utilized.
This involves deploying aircraft with minimal degradation on longer flights and
leveraging strategies like cost index adjustments, route optimization, tankering,
and reclearance planning. On the air traffic control (ATC) front, we collaborate
with ATC authorities to make approaches and departures as fuel-efficient as
possible, particularly at our main hubs. We utilize SkyBreathe® as well to support
these efforts. Finally, our Tech Ops team plays a critical role. They ensure
operational efficiency by facilitating APU Zero, performing engine washes, and
maintaining the aircraft to keep them as sleek and as fuel-efficient as possible.
Before we had SkyBreathe®, everything was set up into a database (figure 3).
Fuel Efficiency at Azul
Maintenance
APU and Engine Data
Dispatch
OFPs
LoadSheet
Extra fuel
Figure 3
QAR
Everything Aircraft Related
ACARS
Fuel Burn
Trip time
OOOI
Distance
OCC
Tail number assignments
Crewmembers
Logbook
Flight Hours
Cycles
Inputs to the database come from various sources: Maintenance provides APU and
engine data; Dispatch contributes operational flight plans (OFPs), load sheets, and
extra fuel details; ACARS supplies fuel-burn metrics, trip times, OOOI (Out, Off, On,
In) times, and distances; and OCC adds tail number assignments, crew information,
logbook entries, flight hours, and cycles. The goal is to ensure that the flight data
“The goal is to ensure that the flight data we’re analyzing
corresponds to the actual flight in question. This requires
proper synchronization, seamless communication
between systems, and high-quality data.”
we’re analyzing corresponds to the actual flight in question. This requires proper
synchronization, seamless communication between systems, and high-quality data.
And finally, there’s QAR (Quick Access Recorder) data, where things
get more complex.
QAR (Quick Access Recorder) data can be especially challenging to manage,
particularly in a multi-fleet scenario. Take the ATR, for example—it’s a relatively
straightforward aircraft in terms of data handling. The E1s (first-generation
Embraer jets) are also quite manageable, but the E2s present significant
challenges. Being a newer aircraft, Embraer has packed a wealth of data into the
E2s. However, the complexity of processing this data and the design of the
system create unique difficulties for operators. Setting-up the E2 can also be
demanding initially.
AIRCRAFT IT Operations • WINTER 2024 • 103
CASE STUDY: AZUL AIRLINES
deeper analysis. Additionally, it provides accountable managers and teams —
such as fleet or dispatch managers, whose core focus isn’t coding — with
actionable insights through user-friendly panels. These managers can
independently build and review dashboards, while our team focuses on crosschecking
and refining as needed. This functionality has been invaluable in
reducing bottlenecks and improving overall workflow.
A critical priority for us has been improving the quality of feedback provided
to pilots. SkyBreathe® supports this with features like SkyBreathe®MyFuelCoach,
which has been a game-changer for pilot engagement, along with advanced
analytics (see figure 4). These tools empower pilots and other stakeholders to
make more informed decisions, enhancing fuel efficiency across the board.
Open Airlines at Azul
The A320s have their quirks but are generally easy to work with. Then there
are the A330s, which add their own complexities. The overarching challenge is
ensuring all these systems ‘talk’ to each other seamlessly within a
unified platform.
For example, consider monitoring a single parameter — whether the parking
brake is engaged. With ATR data, we receive a lever assignment; with Airbus, we
get brake pressure; Embraer uses an indicator light; and the A330 combines
elements from different sources. Harmonizing this data across a multi-type fleet
to create a consistent and fair monitoring framework is incredibly challenging.
This complexity has shifted our team’s focus from analysis to programming,
as significant effort is spent on bridging these data gaps. Unfortunately, this has
led to IT frustrations, with valuable brainpower being diverted to tasks outside of
our core business objectives.
We needed a tool that required minimal development effort from our team
and offered a quick, intuitive interface. This was especially important for
scenarios where we’re presenting to C-level managers or high-level leadership. In
such cases, we often need to generate a study quickly to validate that we’re on
the right track, particularly when leadership is scrutinizing alignment or
questioning key assumptions. SkyBreathe® emerged as the tool that met these
needs, enabling us to produce studies on the spot with remarkable efficiency. It
also supports increased pilot engagement with fuel efficiency initiatives.
SkyBreathe® has proven highly effective in facilitating new studies due to its
ease of use. It allows us to validate concepts quickly before committing to
Figure 4
SkyBreathe® 360° platform includes SkyBreathe® OCC, SkyBreathe® NewGen APM,
SkyBreathe® Advanced Trajectory, and SkyBreathe® OnBoard; but our main focus is
SkyBreathe® Analytics and SkyBreathe®MyFuelCoach. It’s a comprehensive tool for
whatever state your airline is in terms of experience.
AIRCRAFT IT Operations • WINTER 2024 • 104
CASE STUDY: AZUL AIRLINES
“After ensuring everything was properly set up, we officially started using SkyBreathe®. This marked the beginning of the
heavy lifting: aligning data from all fleets and ensuring that historical data was consistent with the outputs
from SkyBreathe®.”
IMPLEMENTATION TIMELINE
We signed a contract with OpenAirlines in December 2022 (figure 5) and began
the huge data transfer in January 2023.
OpenAirlines Timeline at Azul
Contract Signed
Jan/23
URD Signing
Aug/23
Skybreathe Start
Jun/24
practices for SkyBreathe®MyFuelCoach.
SkyBreathe®MyFuelCoach was one of the primary reasons we chose
SkyBreathe®, as it played a crucial role in achieving our goals. Figure 6 outlines
the timeline we followed for its implementation.
MY FUEL COACH
Communication Plan
Kick-off
Fleet Managers Msgs
(Whats + Insta)
Dedicated My Fuel Coach
Fuel Team Update
Standards Cast
COO Q&A
26/JUN 02/JUL 10/JUL 24/JUL
Figure 5
Dec/22
Data Transfer Set-up
Implementation Discussions:
• Best Practices
• Parameter Settings
Jul/23
OnBoarding
Sep/23
My Fuel Coach GO-LIVE
By July, once we had finalized and signed off on the URD (User Requirements
Document), our benchmark for measuring best practices, we began the
onboarding process about a month later. After ensuring everything was properly
set up, we officially started using SkyBreathe®. This marked the beginning of the
heavy lifting: aligning data from all fleets and ensuring that historical data was
consistent with the outputs from SkyBreathe®. Once we had confidence in the
system’s reliability and accuracy, we launched SkyBreathe®MyFuelCoach, a project
in its own right.
Our initial focus was on ensuring SkyBreathe®’s reliability. Transitioning from
our in-house solution, which had been in use for five or six years, required careful
planning and execution. Offboarding the previous in-house system and fully
adopting SkyBreathe® was a significant undertaking. To ensure a smooth
transition, we concentrated on building confidence across key teams. This
included the fuel team, leadership (pilot, OCC, and general operations), and
Maintenance, particularly because of their involvement with initiatives like APU
Zero. Collaboration with these groups ensured they were comfortable with the
tool and its capabilities. We also took a phased approach to transitioning
between our legacy data and SkyBreathe®, gradually implementing best
26/JUN
• Best Practices:
Figure 6
Personal Login
• SETO,
• SETI,
• APU Zero,
COO E-mail
Pilot App
Banners, TV, Emails
• In-flight Distance Reduction
28/JUN
“Live Q&A” with
pilots
05/JUL
Fleet Managers
Reenforcement
Aircraft Log-in
• Historical data for briefing
16/JUL
• Used for flight planning.reference
• Future: Link with
My Fuel Coach “Fuel
Talks”
The rollout began in June 2024 with a comprehensive communication plan that
extended through July — a full month of consistent messaging from leadership.
This included email updates, Q&A sessions, and presentations aimed at engaging
everyone and ensuring clarity on how the tool works. We focused on getting pilots
involved, encouraging them to ask questions, and addressing any concerns. Our
priority was to ensure there were no outstanding questions by the time the tool
was rolled out. We emphasized that the tool’s sole purpose was to manage and
optimize fuel usage, not to monitor or penalize individuals.
Concerns about data usage often arise, particularly from unions. However,
this was mitigated by an agreement established back in 2016 or 2017 regarding
data usage for fuel efficiency. When we introduced SkyBreathe®MyFuelCoach
26/JUL
AIRCRAFT IT Operations • WINTER 2024 • 105
CASE STUDY: AZUL AIRLINES
and SkyBreathe® Analytics, we reiterated that the same data source was being
used, consistent with the previous agreement. As a result, union acceptance was
relatively straightforward. The involvement of the Safety department,
particularly the FDM (Flight Data Monitoring) team, was instrumental in ensuring
a smooth rollout. Their participation reinforced trust and transparency
throughout the process.
Pilots have access to two distinct interfaces (see figure 7). The first is a mobile
app available on iPads and iPhones, where pilots can review their individual
flights. The second interface is integrated onboard the aircraft, providing
real-time access to relevant data.
Pilot feedback
Figure 7
The personal login (shown on the left) provides access to four key best practices:
single-engine taxi-out/taxi-in, APU zero, in-flight distance reduction, and other
familiar metrics. These were easy for pilots to understand and measure, as they
were already part of their routine. We initially rolled out these four best practices to
help pilots build confidence in the tool, demonstrating that it supports both their
“We initially rolled out these four best practices to help
pilots build confidence in the tool, demonstrating that it
supports both their performance and the airline’s
objectives. The goal was to engage pilots and get them
comfortable with the tool…”
performance and the airline’s objectives. The goal was to engage pilots and get
them comfortable with the tool, so that, moving forward, we could gradually
introduce additional best practices to maintain interest and engagement,
especially on the aircraft.
On the aircraft’s EFB (Electronic Flight Bag), we offer a generic login that
allows pilots — let’s say, those flying to France for the first time in winter — to
view statistical fuel data for that specific flight. For example, when flying into
Orly, they can see how much extra fuel other aircraft have used, how many have
diverted, the actual flight duration, and how the planned versus executed fuel
use compares. This data helps ensure that our fuel calculations in the OFP
(Operational Flight Plan) are as precise as possible, minimizing both excess and
insufficient fuel.
Looking back at Figure 3, you can see what we had before — the operational
feedback. At the top of Figure 7, you can see a comparison between the
individual pilot’s fuel efficiency and the rest of the group. Below this, we provide
detailed metrics such as trip fuel, fuel saved, fuel wasted, CO2 emissions, GPU
usage, single-engine taxi out adherence, flight level adherence, and fuel
consumption per flight phase. On the right side, a timeline comparison shows
how the pilot’s fuel efficiency has evolved over months (November,
December, and January).
While this data was useful, it didn’t provide specific insights for pilots on how
to improve. For example, while a pilot might see that their month was more
efficient than the last, they wouldn’t know exactly where to focus their efforts to
improve further. Pilots want details like: “Where can I improve my single-engine
taxi-out? Is it a particular airport, runway, or day?” This type of analysis was
difficult to achieve with the previous system.
That’s where SkyBreathe® and SkyBreathe®MyFuelCoach made a significant
difference. With SkyBreathe®MyFuelCoach, we can provide pilots with precise
feedback on where they saved fuel relative to the OFP, broken down by phase of
flight (as shown in Figure 8).
AIRCRAFT IT Operations • WINTER 2024 • 106
CASE STUDY: AZUL AIRLINES
Pilot feedback
Figure 8
With these metrics, it’s much easier for pilots to digest information on a per-flight
basis, seeing where they’ve saved fuel, performed well, or where they need
improvement. For instance, with engine-out taxi-in, the data shows that the pilot
saved 20 kilos by shutting down one engine three minutes before the last use of
the engine. This allows the pilot to understand exactly where they can take action
on their next flight or at another location. Additionally, there’s a comparison of the
pilot’s engine-out taxi-in performance relative to the rest of the group. This helps
the pilot see how they measure up in terms of fuel efficiency for this practice.
One of the most popular features, however, is the map that visually represents
how the pilot configured the aircraft. This is similar to what you would see in a
Flight Operations Quality Assurance (FOQA) system, but with the added benefit
of showing the pilot areas where they could have configured the aircraft
more efficiently.
We encourage instructors and training captains to use this visual tool in their
training sessions. When they’re working with a pilot over the course of a month,
they can walk them through the app to highlight areas for improvement. This
approach helps pilots apply the data to their next flight, making training more
actionable and memorable by grounding it in the details of past flights. We also
collaborate closely with ATC (Air Traffic Control). Our ATC team works with
different authorities and regions to discuss potential improvements for
approaches and departures. For example, Figure 9 shows how we approached
the VCP authority at our main hub, pointing out that the black line represents
their published procedure.
The green line represents the routes we are being asked to fly, but in many
cases, it doesn’t align with the published
approach. On a daily basis, we’re not even
following the planned approach. We
engage with ATC to discuss how we can
make the flight paths more efficient,
ultimately improving the overall efficiency
of the flights. We demonstrate the potential
savings in fuel and CO2 emissions, using
SkyBreathe®’s data to make a compelling
case for more fuel-efficient routes. By
involving ATC with our fuel efficiency
metrics, we foster a collaborative approach
to optimizing air traffic control procedures.
We also work closely with dispatch to
improve zero fuel weight and center of
gravity (CG) precision. We’ve developed
some innovative solutions, particularly with
APU and hotel mode zero. For those
unfamiliar with ATR operations, hotel mode
zero refers to a process where the ATR
Figure 9
“By involving ATC with our fuel efficiency metrics, we
foster a collaborative approach to optimizing air traffic
control procedures.”
AIRCRAFT IT Operations • WINTER 2024 • 107
CASE STUDY: AZUL AIRLINES
and explore new possibilities on their own. This empowerment has been a key
benefit. Perhaps most importantly, we’ve seen a significant increase in pilot
buy-in and self-development. Alongside other initiatives — such as Lido, our OFP
provider, OptiClimb, SITA, and other tools — we’re witnessing more efficient
flight planning and better management of extra fuel. One of the most notable
improvements is a consistent reduction in extra fuel use, which has dropped by
about one to two percent each month. This is especially important in Brazil,
where fuel is among the most expensive in the world, second only to a few
countries like India. Fuel costs represent 50 to 60 percent of our operational
expenses, so this reduction is a major saving. We are all deeply focused on
improving fuel efficiency, and SkyBreathe® has been instrumental in helping us
implement these changes smoothly.
I hope this article serves as a helpful resource for anyone considering a similar
development in their own operations.
“Switching from an in-house solution has freed up more
time for us to focus on analysis rather than development.
This shift means our teams are now doing less
programming and more of the important work…”
engine is kept running with the propeller locked, effectively serving as an APU
(Auxiliary Power Unit). We’re actively helping to enhance this process for
ATR operations.
Looking ahead, we’re focusing on initiatives such as flight level adherence
monitoring. This will ensure pilots are consistently flying at the optimal flight level
or, at the very least, adhering to what was specified in the OFP. These are just a
few of the exciting initiatives we’re planning with SkyBreathe® moving forward.
WRAP-UP
Switching from an in-house solution has freed up more time for us to focus on
analysis rather than development. This shift means our teams are now doing less
programming and more of the important work — looking at where we can save
fuel, improving efficiency, finding better ways to communicate, and expanding the
scope of our best practices. There were many things we couldn’t address before
due to time constraints, but now, with SkyBreathe®, we have the ability to develop
those solutions.
Managers, especially fleet managers, appreciate this shift. They now have
direct access to the tool, allowing them to manage fuel usage more effectively
CAIO GARCIA
Caio joined Azul as a Embraer First Officer in 2009 and in 2014 became an ATR
Captain and joined the Safety department where he stayed for nine years as Human
Factors Coordinator taking care of FRMS, LOSA, Investigations, E2 entry into service
and other initiatives. During that time, he was promoted to Captain on the Embraer
fleet in 2018 and in 2023, joining Flight Operations Engineering and Fuel Efficiency
as area manager.
AZUL AIRLINES
Low-cost carrier, Azul offers flights to over 150 destinations, including
Brazil, South American countries, Portugal, and the United States. It
operates one of the largest domestic networks of any airline in South
America. The airline’s fleet of 158 aircraft includes A320neo, A330, ATR 72, E190, and E195
aircraft and is launch carrier for the Embraer 195-E2. The fleet conducts around 900 to 1,000
flights a day depending on the season.
OPENAIRLINES
OpenAirlines has developed innovative solutions to help airlines
reduce their costs and environmental impact. Drawing on eight
years of R&D, SkyBreathe® came into the market in 2013 as an innovative eco-flying solution
based on Cloud, Artificial Intelligence, and Big Data to save fuel and reduce airlines’ carbon
footprint by up to 5%. The platform provides all the tools needed to build and grow a
successful fuel efficiency program without juggling many different tools.
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17th & 18th June 2025
Hotel NH Noordwijk Conference Centre, Amsterdam, The Netherlands
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9th & 10th September 2025
Hyatt Regency Hotel, Miami FL, USA
SAVE THE DATES for the Aircraft IT / Aircraft Commerce 2025 Conference Program
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AIRLINE & AEROSPACE MRO & FLIGHT OPERATIONS IT CONFERENCE — APAC
15th & 16th October 2025
Amari Watergate Hotel, Bangkok, Thailand
18th ANNUAL FLIGHT OPERATIONS CONFERENCE
3rd & 4th December 2025
Radisson Hotel & Conference Centre, London Heathrow UK
DIRECTORY
Operations
Software
Directory
Key ‘at-a-glance’ information from the
world’s leading Operations software
providers.
It is a powerful force but, to leverage its
greatest value, it must be harnessed
and directed. It must also be able to
handle huge and growing data streams
that record every aspect in the ways
that aircraft fly, how they are readied
and the conditions they will meet. This
challenge has attracted the best brains
and most innovative enterprises to
create IT solutions for one of the most
demanding working environments,
Aircraft Operations. Inevitably, there are
many such developers and vendors
offering solutions ranging from single
function ‘Specialist Point Solutions’ to
complete ‘End-to-End’ solutions
covering the whole process.
Only readers will know the specific
requirements of their businesses but we
have assembled a directory of the best
Operations software providers and
listed them alphabetically to make it
easier for you to undertake a brief-ish
(there are 51 providers and the number
continues to grow) survey of the
market, preliminary to starting on any
specification and selection process. Or
you might simply read it to keep up to
date with what is available today.
ACFT PERFO
W: www.acftperfo.com
T: +32 476 76 76 08
E: info@acftperfo.com
Location: Waterloo, Belgium
KEY BUSINESS/SOFTWARE AREAS
• WORLD AIRPORT DATABASE Compatible
for ALL TO Performance soft
• All A/C Types TO. & LAND.
• Performance soft
• EFB SOFTWARE SUITE
• Operational support in
Performance and Operations
• EFLS Electronic loading system
ground operations
ACFTPERFO has acquired a solid experience in the development
of electronic flight bags tools and related support since start
up in 1999. Our products are in continuous evolution in order to
adapt to new regulations or practices in this rapidly changing
business. We use our expertise to help customers and our
commitment is to find the best solution for any challenge an
airline could face. Safety is a major concern of our ACFTPERFO
team and our airport database has been developed to be
the best on the market. It is maintained up to date using
extremely efficient tools which guarantee the highest level of
accuracy and follow up.
CLICK HERE for Product Details
CLICK HERE to Request Private Demo
Air Support A/S
W: www.ppsflightplanning.com
W: flightwatch.ppsflightplanning.com
T: +45 7533 8889
E: sales@airsupport.dk
Location: Billund, Denmark
NAME(S) OF PRODUCT(S) MARKETED
• PPS Flight Planning, CrewBriefing
• Ops Control | Flight Watch
KEY BUSINESS/SOFTWARE AREAS
• Flight Planning
• Flight tracking
• Crew briefing facilities
AIR SUPPORT specializes in the provision of the desktop and
cloud-based flight planning software PPS Flight Planning System
(PPS) and the integrated CrewBriefing web application and
flight tracking. The PPS Flight Planning System (PPS) is one
of the leading flight planning systems in the world due to the
optimization of operating costs along with its incredible and
flexible usability. PPS generates a complete briefing package
available directly on CrewBriefing or its accompanying app,
providing the crew with online access to company messages,
flight log, trip-tailored surface weather data, NOTAMs, wind- and
significant weather charts and the high-quality vertical crosssectional
chart.
The combined synergy of PPS will ensure that your airline
will have the most modern and powerful flight planning
system available.
PPS offers:
• World’s most flexible airline flight planning system
• Automated filing, calculation and dispatch of all selected flights
• Automated data import from scheduling/crew/
maintenance systems
• Automated data export to EFB solutions
• Automated consideration of company policies and
dispatch parameters
• Automated high quality flight briefing packages
• Low acquisition and running costs offering highest costbenefit
ratio in the market
• Premium flight tracking via OpsControl
CLICK HERE for Product Details
CLICK HERE to Request Private Demo
Automated Systems In
Aircraft Performance (ASAP)
W: www.asapinc.net
T: +1 724-742-4777
E: info@asapinc.net
Location: Pittsburgh, Pennsylvania, United
States of America
NAME(S) OF PRODUCT(S) MARKETED
• ASAP STAR System
KEY BUSINESS/SOFTWARE AREAS
• Runway Analysis
• Weight and Balance
• OEI Turn Procedures
• Drift Down
• Flt Planning/Sched/Res Integration
Automated Systems in Aircraft Performance, Inc. has been
supplying runway analysis since 1995.
The STAR EFB and Flight Operations software would be a
great asset by not only improving safety but also saving money
through fuel planning and reduced wear on engines through the
use of reduced power takeoffs.
The STAR product integrates runway analysis, weight &
balance, drift down, flight planning, scheduling, reservations
into one easy to use application. Along with these features
the product also displays Weather, NOTAMs, and One Engine
Inoperative escape routes.
To help manage users, devices, and system updates, the Mission
Control Module eases the burden for the IT department. You may
distribute the application through the Apple Business Manager
for more control over software implementation and updates.
Additionally, the application has the ability to run with and
without an internet connection, allowing pilots and dispatchers
to always have the ability to calculate performance data. ASAP
provides services for all aircraft variations, configurations, and
engine types. All in one application.
CLICK HERE for Product Details
CLICK HERE to Request Private Demo
AIRCRAFT IT Operations • WINTER 2024 • 110
DIRECTORY
Avionics Support Group
W: www.asginc.net
T: +1 305-378-9786
E: info@asginc.net
Location: Florida, USA
ASQS (Advanced Safety
and Quality Solutions)
W: www.asqs.net
T: +43 1 306 1234
E: sales@asqs.net
Locations: ASQS GmbH, Vienna, Austria,
ASQS Ltd., Bangkok, Thailand
AVIOBOOK
W: www.aviobook.aero
T: +32 11 72 10 30
E: info@avio.com
Location: Belgium (Hasselt), France (Toulouse),
Singapore & Piscattaway
AVTECH Sweden
W: www.avtech.aero
T: +46 8 544 104 80
E: sales@avtech.aero
Location: Sweden
NAME(S) OF PRODUCT(S) MARKETED
• Cockpit EFB Mounts, EFB Power Supplies.
KEY BUSINESS/SOFTWARE AREAS
• STC Certification
• EFB Mounts
• EFB Power Supplies
• Avionic Products
• Avionics Engineerings
Avionics Support Group, Inc. (ASG) is a premier Avionics
Systems Integration & FAA-PMA approved Aerospace
Manufacturing and Avionics Engineering company. ASG’s
competitive advantage can provide your company with a
Single Source Solution for avionics engineering, manufacturing,
aircraft installation technical support, Supplemental Type
Certificate (STC’s), video surveillance, SATCOM, and much more.
We lead the aerospace industry with our US patented Constant
Friction Mount (cfMount), EFB Integrated Power Supplies,
and EFB Cradles. Contact ASG today to learn how ASG’s Single
Source Solution can work for your company!
NAME(S) OF PRODUCT(S) MARKETED
• IQSMS (Integrated Quality and Safety
Management System)
• Flight Data Monitoring (FDM) Service
• The IQSMS Suite consists of a total of
10 modules, varying according to the
operator. (Airlines, Business Jets, Helicopter,
Airports, MROs...)
KEY BUSINESS SOFTWARE AREAS
• Quality Management Module
• Reporting Module
• Risk Management Module
• Document Distribution Module
• Emergency Response Planning Module
ASQS (Advanced Safety and Quality Solutions) is a global
supplier of highly innovative QMS and SMS software for the
aviation industry, supporting more than 200 large and small
operators, including airlines, business jet and helicopter
operators, groundhandling agents/FBOs, airports and
maintenance organizations, in creating a safe and productive
work environment.
The company specializes in intuitive, integrated, web-based
solutions with exceptional customer support. ASQS’s core
product IQSMS allows clients to manage operational data 24/7
online and offline with a single integrated tool which significantly
simplifies daily tasks. The easy handling of the software creates
a positive reporting culture, enables comprehensive quality
management and proactive risk management to maximize
productivity, reduce operating costs, and optimize internal
and external working procedures. IQSMS automates laborious
processes like the submission of ECCAIRS or IDX compliant
incident reports which, combined with a consolidated, upto-date
regulations database, ensures legal compliance with
national and international requirements and standards.
NAME(S) OF PRODUCT(S) MARKETED
• AvioBook, AvioBook Connect, AvioBook
Cabin, AvioBook Tech, AvioBook Base,
AvioBook Systems, AvioBook Data,
AvioBook Integrations, AvioBook SaaS
KEY BUSINESS/SOFTWARE AREAS
• EFB software solutions
• EFB hardware solutions
• Suite of ground & flight application
• Navigation DataBase, weather data, ADS-B
AvioBook, a Thales Group company, supports airlines as a
partner in their digital strategy. AvioBook offers a comprehensive
and highly integrated suite of ground and flight applications,
systems and solutions that connect all stakeholders and key
assets in a safe and secure manner. This, combined with expertise
in data and cyber security, gives airlines an edge through greater
efficiency and ultimately sustainable, profitable growth.
Proven solutions from AvioBook make communication between
the cockpit, cabin and back office faster and more efficient
than even before.
With the integrated and secure AvioBook application suite,
pilots, cabin crew, dispatchers and ground staff can be securely
connected to each other, making communication more efficient
and driving value throughout the operation.
NAME(S) OF PRODUCT(S) MARKETED
• Aventus NowCastTM - The FMS Optimization
• Aventus SIGMA - Severe Weather service
• Aventus AIR — Weather Uplink
• Consulting Service — ACARS and connection
KEY BUSINESS/SOFTWARE AREAS
• Wind Uplink FMS Optimization
• Reduce Fuel burn and CO2 footprint
• Severe Weather application
AVTECH, specializing in tailored information to the cockpit,
offers easy, automated and inexpensive improvements in
FMS optimization.
The Aventus NowCast weather service give pilots access to
weather data of the highest available quality, and when the
data is fed into the aircraft Flight Management Computer, the
actual aircraft trajectory can be optimized, reduce the fuel burn
and CO2 footprint.
Working directly with Met Office (UK), the Aventus SIGMA
service supply the cockpit crew with severe weather information,
based on Actual route and time in the FMS. The service brings
adequate, timely and correct information on turbulence, icing
and other weather phenomena that affect safety and comfort.
The SIGMA service sets a new standard on how, when and where
your crew gets their information.
CLICK HERE for Product Details
CLICK HERE to Request Private Demo
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AIRCRAFT IT Operations • WINTER 2024 • 111
DIRECTORY
Beams Safety AI
The Boeing Company
Bytron Aviation Systems
Comply365
W: www.beams.tech
T: +491717879567
E: alan@beams.tech
Location: Berlin, London, Barcelona, Dubai
NAME(S) OF PRODUCT(S) MARKETED
• AI CoAnalyst
• AI Assistent for Report Processing and
Risk Management
• AI CoReporter
• AI Assistent for submitting Safety and
Service Reports
KEY BUSINESS/SOFTWARE AREAS
• AI enhanced report submission
• AI assistent in report triaging and
suggested classifications
• Hazard and event AI-detection,
correlations and trending
• Real-time dashboard for cross-divisional
insights on taxonomy, hazards, and trends
• AI-suggested root cause analysis
AI CoAnalyst: Beams AI CoAnalyst transforms safety report
analysis with 20x faster processing, saving over 60% of time on
known hazard identification and achieving 90% faster report
summarization. This reduces costs by addressing staffing
shortages and minimizing future analyst hires. Beams enhances
data quality through historical data training and AI-driven
feedback, empowering safety teams with proactive risk
management and predictive insights to prevent hazards.
Easily integrating into any safety tech infrastructure, Beams
delivers immediate efficiency and risk forecasting improvements.
AI CoReporter: Boost reporting efficiency with Beams
AI CoReporter, increasing submission rates and ensuring
comprehensive, high-quality reports. Its intuitive UI supports
voice submissions in 60+ languages, while an AI agent fills
missing details and suggests real-time classifications. Experience
10x faster report submissions with seamless automation and
advanced multilingual support.
W: www.boeing.com/supportandservices
T: +1 206-655-2121
E: BoeingSupportandServices@Boeing.com
Location: 65 Offices Worldwide
NAME(S) OF PRODUCT(S) MARKETED
• Business Consulting
• EFB Document Browser
• Electronic Flight Folder
• Fuel Dashboard
• Onboard Performance Tool
KEY BUSINESS/SOFTWARE AREAS
• EFB applications
• Fuel Efficiency Solutions
• Consulting
Boeing is the world’s largest aerospace company and leading
manufacturer of commercial jetliners and defense, space and
security systems. Boeing Support and Services combines
airplane design and manufacturing expertise with unique access
to fleet-wide operational data to offer optimization solutions.
With these offerings, Boeing addresses the evolving need for
integration and optimization of data and information across the
aviation ecosystem to empower smart decision-making. The
portfolio includes services and solutions for flight operations,
maintenance & engineering and procurement organizations to
optimize the operational efficiency of airplanes and operations.
Boeing has more than 250 customers for its optimization
solutions. The portfolio draws on solutions from a family of
Boeing companies: AerData, Inventory Locator Services
and Jeppesen, serving operators of Boeing and non-
Boeing airplanes.
W: www.bytron.aero
T: 01652 688 626
E: info@bytron.aero
Location: Kirmington, United Kingdom
NAME(S) OF PRODUCT(S) MARKETED
• skybook aviation cloud
KEY BUSINESS/SOFTWARE AREAS
• Dispatch Portal
• EFB Application
• Airfield Watch
• Flight Following
• Crew Briefing
Bytron Aviation Systems has over 35 years of industry experience
and understanding driving the development of solutions
engineered to make a big impact in the aviation industry.
The business specializes in the design and building of fully
fledged, reliable, integrated systems that ensure critical data
is consistently distributed to the right place, at the right time
on the right device, increasing awareness and accountability,
improving information capture, reducing costs and streamlining
workflows. Above all, improving communication between flight
ops and flight deck.
skybook is Bytron’s core aviation solution that offers unrivalled
flexibility, automation and integration, using the best and most
reliable data sources to deliver all vital information across flight
ops and dispatch and the flight deck. skybook enables operators
and aircrews to work smarter, not harder and the firm’s proven
award-winning solutions cover Flight Dispatch, Crew Briefing,
Airfield Watch, Flight Tracking plus there is a class leading
Electronic Flight Bag application. Contact Bytron today to
arrange your introduction and trial.
W: www.comply365.com
W: www.vistair.com
T: UK: +44 (0)1454 616531
T: US: +1 (608) 313-1500
E: info@comply365.com
Location: Bristol, UK (HQ); Beloit, US; Brisbane, Australia
NAME OF PRODUCT MARKETED
• DocuNet
• ProAuthor (XML-Based Authoring)
• SafetyNet
• Training (LMS Learning Manager)
• Data & Analytics
KEY BUSINESS/SOFTWARE AREAS
• Aviation Document Management and
Distribution Platform (All format types inc.
PDF, XML, S1000D, I Spec 2200)
• Electronic Flight Bag (EFB)
• Flight & Tech Operations
• Data & Analytics
• Aviation Safety Management Software
• Maintenance & Engineering
Comply365 delivers cloud-based solutions to enhance
operational efficiency, safety, and compliance in aviation and
defense. The suite of technology includes the industry’s leading
XML-based authoring solution, enabling seamless creation,
revision, and distribution of publications; Comply365’s EFB
ensures crews have access to mission-critical information
throughout each flight phase.
Comply365’s market-leading document management platform,
DocuNet, offers a unified control point for editing, publishing,
and distributing operational documentation across web and
mobile devices and supports all document formats, increasing
productivity by delivering targeted content.
With safety, quality management, training and data analytics
solutions driving savings, Comply365 connects reporting to
procedural changes. Combining technology, development, and
exceptional service delivery, Comply365 empowers commercial
airlines, aerospace, and defense organizations to achieve
operational excellence. Our focus on secure, mobile solutions
ensures that essential information is always at your fingertips.
CLICK HERE for Product Details
CLICK HERE to Request Private Demo
CLICK HERE for Product Details
CLICK HERE to Request Private Demo
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AIRCRAFT IT Operations • WINTER 2024 • 112
DIRECTORY
Conduce
CrossConsense
EFB Admin Services Int.
eTT Aviation
W: www.conduce.net
T: 0044 333 888 4044
E: info@conduce.net
Location: Nuneaton, UK
W: www.crossconsense.com
T: +49 69 4035 7600
E: contact@crossconsense.de
Location: Frankfurt Germany
W: efbadminservices.digital
T: +47 91689298
E: info@efbadminservices.digital
Location: Norway (HQ), UK, Spain & Türkiye
W: www.ettaviation.com
T: +1 208-424-9424
E: info@ettaviation.com
Locations: Boise, Idaho, USA
NAME(S) OF PRODUCT(S) MARKETED
• eTechLog8
• eCabinLog8
• eCentral8
• eTraining8
• eForm8
• eDoc8
KEY BUSINESS/SOFTWARE AREAS
• Electronic Logbook (ELB)
• Cabin Log
• Electronic Forms Designer
• Document Viewer
Conduce pioneer mobile aviation solutions.
eTechLog8 is our world leading Electronic Log Book (ELB), fully
approved by multiple Airworthiness Authorities and trusted by
customers worldwide.
eTechLog8 eliminates the paper technical, cabin, and deferred
defect logbooks, and replaces these with an easy to use,
workflow controlled mobile solution. Available on both Windows
and iOS, eTechLog8 is fully integrated with all the leading MRO
and M&E systems. All eTechLog8 customers report significant
benefits, ranging from improved efficiency, data accuracy
and consistency to faster turnarounds, all contributing to
reduced costs.
Conduce also offers a fully integrated suite of companion
applications, which provide mobile paperless solutions for
the cabin log, CBT training, custom forms, and ensuring key
documents are at your fingertips.
Conduce has a sliding pricing scale, depending on fleet size and operates
as a subscription model, with one flat fee, per tail, per month covering
everything: hardware, software, 24/7/365 support, mobile data, future
proofed upgrades and more. There are no hidden costs. Ask us today for
a tailored proposal.
NAME(S) OF PRODUCT(S) MARKETED
• Aircraft Fleet View
• ACSIS
• AviationDW
KEY BUSINESS/SOFTWARE AREAS
• Support and Hosting
• Consulting and Data Migration
• Business Intelligence solutions
• App and dashboard development
CrossConsense’s portfolio runs from AMOS Support, BI-
Management, Data Migration and Hosting to the products
Aircraft Fleet View, ACSIS and AviationDW. As a wholly owned
subsidiary of Canadian’s FLYHT Aerospace Solutions Ltd.,
CrossConsense also offers solutions for Fuel Management, Turn
Process Management and other software applications as well as
AFIRS hardware that collects data during flight.
AMOS Support: CrossConsense has a long tradition in providing
support for AMOS with one single point of contact for 1st
and 2nd level; also realizing well-planned and organized data
migration projects for airline customers and Reporting and
Business Intelligence Analytics.
Aircraft Fleet View is a user-friendly App that gives an always
up-to-date view on an airline’s fleet status. It indicates AOGs,
delays and other important information with the right level of
detail to be useful but not crowded with information.
ACSIS is a powerful predictive maintenance software tool
developed to assist any airline, operator, MRO facility and OEM
to avoid AOGs, delays and turnbacks, improve aircraft utilization,
and enhance safety.
AviationDW is a managed data warehouse, tailor-made for use
with your backend system, e.g. AMOS. AviationDW simplifies KPI
creation based on MRO System data.
KEY BUSINESS SOFTWARE AREAS
• EFB Admin services under oro.gen.205
• Evaluation of EFB system & processes
• EFB Hardware & Software consulting
• EFB Connectivity
• EFB Training
EFB Admin Services Int. AS specializes in comprehensive EFB
administration, offering unparalleled expertise under ORO.
GEN.205 and a suite of cyber security services. With decades of
experience in the aviation industry, the business provides tailored
solutions across a multitude of aircraft models, including B7x7,
A220/3x0, DHC-8, and more, ensuring compliance with EASA,
FAA, ANAC and other regulations.
The team excels in both portable and installed EFB systems,
offering bespoke training for EFB Managers/Administrators
and flight operations staff. EFB Admin Services’ commitment to
confidentiality is uncompromising, with strict adherence to NDAs
ensuring the protection of clients’ sensitive information.
From Scandinavia to the UK, Spain, and Türkiye, EFB Admin
Services’ global reach empowers them to deliver services
worldwide, underpinning the aviation industry with robust cyber
security certifications. The business’s technical proficiency
spans vulnerability assessments, compliance checks, and MDM
maintenance, with support for Windows, iOS, Android, and Linux.
EFB Admin Services not only guides clients through the intricate
application processes for EFB permits but also provides
thorough evaluations of existing systems, ensuring seamless
EFB functionality. Their message is, “Partner with us for a secure,
compliant, and efficient EFB experience that elevates your
airline’s operational integrity to new heights”.
NAME(S) OF PRODUCT(S) MARKETED
• SkedFlex Air Operations Suite
KEY BUSINESS/SOFTWARE AREAS
• SkedFlex FCMS
• SkedFlex Misa
• SkedFlex Flight Planning
eTT Aviation has been providing solutions to airlines for more
than 20 years. Crew Companion, which launched at United
Airlines in 2002 is still in use by over 16,000 crew members.
SkedFlex Air Operations Suite is a comprehensive, flexible,
and easy-to-use management software solution for aviation
organizations and includes FCMS, MISA, and Flight Planning.
SkedFlex FCMS: Operating an airline safely and efficiently under
multiple regulatory rulesets in the US such as 14 CFR parts
117, 121, and 135 and in Canada under CARs 703, 704 and 705
requires modern, sophisticated tools. The SkedFlex Flight & Crew
Management System offers the tools to manage complicated
scheduling and tracking qualifications, currencies, flight time,
duty time and rest, while providing customers with First Class
Customer Support.
SkedFlex MISA: eTT Aviation’s Management Information
System for Aviation (MISA) provides aviation companies with
comprehensive tools to manage their business, including
accounting, maintenance, inventory, flight operations, employee
training, human resources, payroll, technical publications,
Government contract management, and flight school operations.
SkedFlex Flight Planning: Using the latest technology and
algorithms SkedFlex Flight Planning is designed to find the
optimum route and altitude profile for your flight to ensure you
are operating in the most cost-effective way.
CLICK HERE for Product Details
CLICK HERE to Request Private Demo
CLICK HERE for Product Details
CLICK HERE to Request Private Demo
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AIRCRAFT IT Operations • WINTER 2024 • 113
DIRECTORY
AIRCRAFT IT
Operations
Evoke Systems
Flatirons
Flightman
W: www.evoke-systems.aero
T: 03456 521 240
E: info@evoke-systems.aero
Locations: United Kingdom
W: www.flatironssolutions.com
T: +1.303.627.6535
E: info@flatironssolutions.com
Locations: Europe, Asia, USA, Middle East
W: www.flightman.com
T: +353 1 5547203
E: info@flightman.com
Location: Dublin, Ireland
Webinars
eJournals
Software
Conferences
News
Advisory Unit
Want to be involved?
Simply email
NAME(S) OF PRODUCT(S) MARKETED
• EFOS Training
• EFOS Documents
• EFOS Leave
• EFOS Shift Log
KEY BUSINESS/SOFTWARE AREAS
• EFOS Training
• EFOS Documents
• EFOS Leave
• EFOS Shift Log
Evoke Systems has a team of versatile and experienced
independent specialists in crew training, leave management and
information sharing and compliance software, who work closely
with their partners — airlines, cargo and low cost carriers, private
charter, and the wider aviation industry — helping to improve,
streamline, connect and automate systems and processes that
impact their people daily.
For over 20 years Evoke Systems has provided airlines with
highly effective operational tools, which empower teams and
users to carry out their roles safely and efficiently by being more
informed, organized, and motivated.
NAME(S) OF PRODUCT(S) MARKETED
• CORENA Suite
KEY BUSINESS/SOFTWARE AREAS
• Content Management System (CMS)
• Interactive Electronic Technical
Publisher (IETP)
• Maintenance & Engineering
• Flight Operations
• Tablet Solutions & Mobility
Flatirons provides consulting, technology, and outsourcing for
content lifecycle management (CLM). For more than 20 years,
we have served global Fortune 1000 customers in aerospace,
automotive, electronics, financial services, government,
healthcare, and publishing. Our customer engagements help
organizations efficiently deliver the right information, at the right
time, to the right people by leveraging structured content and
digital media — Turning Content into Knowledge®.
The CORENA Suite by Flatirons is the leading content
lifecycle management (CLM) solution developed specifically
for organizations that rely on mission-critical data to design,
manufacture, operate, or maintain complex assets over their
product and service lifecycles as well as across multi-echelon
business networks. For more than 25 years, the world’s
leading airlines, aerospace manufacturers, OEMs, and defense
organizations have relied on the CORENA product suite
to create, manage, and deliver large volumes of technical
information throughout its lifecycle. Today, CORENA
customers rely on the CORENA suite to modernize their IT
infrastructures, improve customer satisfaction, and maintain their
competitive advantage.
NAME(S) OF PRODUCT(S) MARKETED
• eJourneyLog
• Electronic Flight Folder
• Cabin Manager
• eTechLog
• Cabin Defect Log
KEY BUSINESS/SOFTWARE AREAS
• Connected EFB Applications
• Streamlining Flight Ops processes
• Full Electronic Techlog
• Cabin Defect Management
• Enhanced Passenger Experience
The Flightman solution suite enables airlines to streamline their
operational processes across Flight Operations, Maintenance and
Inflight Services. Transforming data into meaningful insights.
scott.leslie@aircraftIT.com
for more information
www.aircraftIT.com
CLICK HERE for Product Details
CLICK HERE to Request Private Demo
CLICK HERE for Product Details
CLICK HERE to Request Private Demo
CLICK HERE for Product Details
CLICK HERE to Request Private Demo
AIRCRAFT IT Operations • WINTER 2024 • 114
DIRECTORY
FlightWatching
W: www.flightwatching.com
E: beaujard@flightwatching.com
E: contact@flightwatching.com
E: romain.blanquet@flightwatching.com
Location: Toulouse, France
Flygprestanda
Performance Engineering
W: www.flygp.se
T: +46 40 642 00 10
E: sales@flygp.se
Location: Malmö/Sweden
Flyht
W: www.flyht.com
T: 1-403-250-9956
E: info@flyht.com
LOCATION: Calgary, Canada; Denver, USA; Frankfurt, Germany
Gözen Digital Aviation
W: www.gozendigital.com
T: 902126621050
E: info@gozendigital.com
E: commercial@gozendigital.com
LOCATION: İstanbul
NAME(S) OF PRODUCT(S) MARKETED
• APU Fleet Management
• Wilco data platform
• Wilco fuel saving platform
KEY BUSINESS/SOFTWARE AREAS
• APU & nose to tail predictive maintenance
• Fuel saving solutions
• Engine trend monitoring
• Aircraft data market place
• ACARS cost saving solutions
FlightWatching has a high level of expertise in Aircraft systems
and data management (QAR, DAR, SAR, ACARS, ACMS).
Our solutions are agnostic, do not require any HW nor SW
modification and allow real time interaction with the aircraft.
Our customers are:
• MROs looking for solutions to build their own fleet
management solutions
• OEMs willing to explore and collect aircraft data related to
equipment behavior
• Airlines chasing solution to cut fuel burn on ground
Contact us for your customized digital solutions.
NAME(S) OF PRODUCT(S) MARKETED
• GURU2 Aircraft Performance,
M&B and AODB App
• DAD — Dynamic Airport Database (AODB)
• Runway Analysis Charts
• Load & Trim Sheets
• Driftdown Analysis
KEY BUSINESS/SOFTWARE AREAS
• Aircraft Performance
• Mass & Balance
• Airport Obstacle Database with Notams
and Engine Out Procedures — compatible
with Guru2 and any OEM aircraft
performance software.
• Integrations with EFB/EFF platforms and
Flightplanning software.
• Driftdown analysis
With more than 50 years of aviation experience, Flygprestanda
develops EFB solutions for Aircraft Performance, Mass & Balance and
has a global Airport Obstacle Database. With performance solutions
for more than 300 aircraft types; Flygprestanda is an ideal partner for
mixed fleet operators.
The Guru2 Aircraft Performance and M&B App ensures safe flights,
minimizes engine wear, maximizes takeoff weight and makes
administration straightforward. It includes an AODB and integrates
with major EFB/EFF platforms and Flight planning systems. The
Guru2 App works offline on iPad or Windows tablets/computers and
is accessible online.
Covering more than 10,000 airports worldwide, Flygprestanda’s
Airport Obstacle database (DAD) includes obstacle data, NOTAMs
and engine out procedures. The DAD is available in Guru2, but it is also
compatible with OEM Aircraft performance software.
NAMES OF PRODUCTS MARKETED
• AFIRS 228 Iridium SATCOM Solutions
• AFIRS Edge/Edge+ data harvesting
(WQAR/AID) platform
• AFIRS Power Connect
• FLYHT-WVSS-II Weather
(humidity) sensors
• FuelSense
• See also CrossConsense
KEY BUSINESS SOFTWARE AREAS
• Global voice and data Iridium solutions
• 5G WQAR/AID for data harvesting and
Connected Aircraft/EFB solutions
• Power over ethernet – universal charging
and connectivity
• Weather sensors
• Airborne data loading (ADL+) with our
partner MBS Electronic
• Fuel data analytics
• See also CrossConsense
FLYHT Aerospace Solutions, Ltd. has been providing aircraft data
solutions for 25 years. The company now boasts an innovative
product portfolio and aircraft installation design expertise that
makes FLYHT an ideal partner for accelerating customers’
data harvesting vision. FLYHT provides airlines with Actionable
Intelligence to transform operational insight into immediate,
quantifiable action, and delivers industry leading solutions to
improve aviation safety, efficiency, and profitability, driven by
patented aircraft certified hardware products, AFIRS. Solutions
include an aircraft satcom/interface device enabling cockpit voice
communications, the transmission of aircraft data inflight via
satellite and post-flight via 5G, real-time aircraft state and fleet
status analysis, and preventative maintenance solutions. FLYHT’s
hardware products can also be interfaced with relative humidity
sensors to deliver real-time airborne weather and humidity data.
NAMES OF PRODUCTS MARKETED
• Operator
• Simorg
KEY BUSINESS SOFTWARE AREAS
• Planning
• Scheduling
• Training
• Maintenance
• Compliance
Gözen Digital Aviation has its main focus on creating advanced
digital solutions in the aviation industry, while also carrying the
responsibility of digital strategies and transformation of all group
companies. Through utilization of our know-how accumulated
from various fields of aviation, GDA aims to create new and
functional niches in the digital market.
Simorg redefines simulator flight training management. It
offers a comprehensive suite of tools that optimize scheduling,
compliance, reporting, and overall training efficiency. Its
tech-forward approach combines user-friendly interfaces with
intelligent functionalities, allowing for smoother operation and a
more agile response to the dynamic needs of the industry.
Operator is a versatile flight operations solution designed to
streamline processes, minimize human errors, and provide 24/7
support. Its intelligent automation, customization options, and
round-the-clock support make it an invaluable tool for aviation
organizations worldwide.
CLICK HERE for Product Details
CLICK HERE to Request Private Demo
CLICK HERE for Product Details
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AIRCRAFT IT Operations • WINTER 2024 • 115
DIRECTORY
AIRCRAFT IT
Operations
Honeywell
Ideagen
Information Design One
W: www.aerospace.honeywell.com
Location: Phoenix, AZ and Atlanta, GA
W: www.ideagen.com
T: 01629 699 100
E: info.marketing@ideagen.com
Location: UK (HQ). Bulgaria. USA. Australia. Dubai.
Malaysia. India.
W: www.id1.de
T: +49 69 244 502 0
E: sales@id1.de
Location: Germany
Webinars
eJournals
Software
Conferences
News
Advisory Unit
Want to be involved?
Simply email
scott.leslie@aircraftIT.com
for more information
NAME(S) OF PRODUCT(S) MARKETED
• Honeywell Flight Efficiency
• Honeywell Forge Performance+
KEY BUSINESS/SOFTWARE AREAS
• Fuel Efficiency Software
• Flight Data Analytics
• Enterprise Performance Management
• Sustainability Software
Honeywell products and services are found on virtually every
commercial, defense and space aircraft in the world. With
an unmatched heritage of innovation that spans more than
a century, our aim is to solve the greatest challenges CEOs,
pilots, operators, passengers, finance, maintenance and cabin
crews face — and transform the way we all fly. We deliver
improved fuel-efficiency, more direct and on-time flights,
and improved operational efficiency through advanced SaaS
offerings like Honeywell Flight Efficiency and Honeywell Forge
Performance+. With one of the industry’s most comprehensive
portfolios of hardware, software, and services, we transform the
entire aviation operations ecosystem, from the flight deck to
the MRO facility.
Honeywell Flight Efficiency is the industry’s most advanced
and capable fuel efficiency and airline data analytics solution.
More aircraft rely on Honeywell Flight Efficiency to improve
flight efficiency and reduce carbon emissions than any other
solution. Often replacing multiple point solutions, our software
connects stakeholders across the entire organization to provide
a unified source of truth for all operations-related data. Our
advanced analytics help users to uncover the hidden potential
beyond standard best practices. Even airlines with mature and
sophisticated fuel-efficiency programs have unlocked significant
additional savings by implementing Honeywell Flight Efficiency.
NAME(S) OF PRODUCT(S) MARKETED
• Ideagen Coruson
KEY BUSINESS / SOFTWARE AREAS
• Incident management & reporting
• Document control & policy management
• Performance monitoring
• Operation risk management
• Audit management
Used by leading aviation organizations, Ideagen Coruson
is designed to ensure seamless coordination and enable a
holistic approach to safety management, allowing you to
optimize incident response and risk reduction strategies for
long-term success.
By leveraging real-time data and comprehensive insights, you
can make informed decisions and implement proactive measures
to enhance safety across your operations.
BENEFITS: A scalable, user-friendly and functionally rich solution
that helps build a proactive and risk-aware culture, comply
with regulations, and improve efficiency and productivity. •
Organization-specific smart forms • Document management
and change control • Bowtie risk module and business analytics.
FEATURES: Take real control of the management and
governance of quality, risk, compliance and safety across your
organization. Minimize risks, anticipate problems, harness
knowledge and learning and turn it into actions that will help
you thrive. • Action management • Document control and
policy management • Audit management • Change control
• Business process modelling and automation • Incident
management and reporting • Operation risk management •
Performance monitoring.
With Ideagen Coruson, embed safety management throughout
your organization and promptly respond to current events while
proactively analyzing trends to mitigate future risks.
NAME(S) OF PRODUCT(S) MARKETED
• aFuel
• aWall
KEY BUSINESS / SOFTWARE AREAS
• Fueling Optimization
• Digitalization
• Business Intelligence
• Data Analytics
• Process Improvements
Information Design turns aviation data into valuable and
insightful information — with the goal to create information and
design it. Based on that philosophy, they’ve developed unique IT
solutions and worked with some of the world’s renowned airlines,
airports, and aviation corporations.
aFuel — The World’s Largest Digital Fueling Network: aFuel
is the system of choice when it comes to digitalizing the
operational fueling process. The digital exchange platform
connects airlines with a huge load of into-plane agents around
the world. Due to its swift implementation and worldwide
coverage of airports, airlines benefit right from the start.
aWall — Great Success Arises in Real-Time: aWall is the world’s
only aviation real-time dashboard, which unites field-proven
live metrics and clear data visualization on top of a scalable
and cloud-based business intelligence platform — exclusively
developed for airlines, airports, and ATC
www.aircraftIT.com
CLICK HERE for Product Details
CLICK HERE to Request Private Demo
CLICK HERE for Product Details
CLICK HERE to Request Private Demo
CLICK HERE for Product Details
CLICK HERE to Request Private Demo
AIRCRAFT IT Operations • WINTER 2024 • 116
DIRECTORY
Jet Aviation Staffing
W: www.jetaviation.com/services/staffing
T: 1-201-637-2211
E: neil.engerran@jetaviation.com
Location: 47 Locations Worldwide
Logipad DextraData
W: www.logipad.aero
T: +49 201 95975 0
E: info@logipad.aero
Location: Essen, Germany
Lufthansa Industry
Solutions
W: www.lufthansa-industry-solutions.com
T: +49 40 5070 30000
E: marketing.sales@lhind.dlh.de
Location: Germany, Albania, Switzerland, USA
Lufthansa Systems
W: www.LHsystems.com
T: +49 69696 90000
E: marketing@lhsystems.com
Location: Headquarters: Germany, Locations in 16
countries worldwide
NAME(S) OF PRODUCT(S) MARKETED
• Permanent & Direct Hire Placement
• Temporary & Freelance Placement
• Outplacement
• Staffing Marketplace
KEY BUSINESS / SOFTWARE AREAS
• Payroll Solutions
• Permanent Placement
• Temporary Placement
• Outplacement
Behind every seamless journey, is the perfect team. Since
1983, Jet Aviation Staffing has been supporting the industry’s
most prominent aviation companies by attracting and
placing top talent. With thousands of direct hire placements
of crew members, maintenance professionals, support staff,
management and executive positions, and many more
disciplines, Jet Aviation Staffing continues to perfect the art of
staffing. When you want to find the very best career opportunity,
you can rely on a team of dedicated professionals. On behalf of
their external customers, Jet Aviation Staffing upholds in-depth
and extensive standards to ensure they are recommending
the best talent. Dedicated to the details, Jet Aviation Staffing’s
expertise ensures a perfect career opportunity match for each of
their candidates and a seamless experience for their customer.
NAME(S) OF PRODUCT(S) MARKETED
• Logipad
KEY BUSINESS/SOFTWARE AREAS
• eBriefing / EFF
• iOs & Windows EFB Management
• Cloud-based or on prem & fully customizable
• For pilots, cabin and maintenance
DextraData, an IT consulting company and independent
software vendor located in Germany, is the company behind
Logipad. The Essen-based specialists for digitalization have
understood the potential of the solution. Initially, Logipad was
developed in 2002. Since then, Logipad has been providing
airlines with a trusted Electronic Flight Bag (EFB) solution.
Logipad makes flight management simple, fast and smart for
pilots, crew and ground staff. Due to a single sync transaction
process and modules like document management, eForms and
eBriefing / EFF, Logipad reduces paperwork. It focusses on
process optimization through digitalization and is flexible and
adaptable to the user’s needs. Logipad latest version offers top
notch security standards through 2FA.
Furthermore, DextraData’s portfolio includes: Business
Consulting, Cloud & Managed Services, IT Service & Enterprise
Management, Next Generation Infrastructure, Modern Work /
Software Infrastructure and Program & Project Management.
NAME(S) OF PRODUCT(S) MARKETED
• Volabase
• iFF
KEY BUSINESS/SOFTWARE AREAS
• Process consulting/organization processes
• IT consulting (processes, technologies,
infrastructure)
• MRO & Flights Ops consulting
• Program and project management
• Strategy consulting
Whether it’s about developing a company-wide digitalization
strategy, networking machines, moving systems to the cloud
or providing solutions and platforms for analytics and AI, using
IT services to network machines or providing mobile platforms
for cross-company collaboration... whenever companies
want to address digitalization, Lufthansa Industry Solutions is
the right partner.
Lufthansa Industry Solutions combines technical expertise
with strong industry knowledge and thus support customers
when they introduce new digital technologies. They
characterize this as...
“We are at home in the digital world: We are digitalization.”
NAME(S) OF PRODUCT(S) MARKETED
• Lido
• NetLine
• SIRAX
• SchedConnect
KEY BUSINESS/SOFTWARE AREAS
• Operations Solutions
• Flight Deck Solutions
• Commercial Solutions
• Finance Solutions
Lufthansa Systems is a leading airline IT provider determined to
shape the future of digital aviation. It draws its unique strengths
from its ability to combine profound industry know-how with
forward-looking technological expertise for more than 25 years.
The company offers its more than 350 airline customers an
extensive range of successful and, in many cases, market-leading
products. These innovative IT products and services cover all
of an airline’s business processes — in the flight deck, in the
cabin and on the ground — and offer customers a wide range
of economic benefits while also contributing to improving
efficiency and competitiveness. In addition, Lufthansa Systems
supports its customers both within and outside the Lufthansa
Group with consulting services and the experience it has gained
in projects for airlines of every size and business model.
Lido — integrated solutions for every phase of the flight.
NetLine — the integrated scheduling and operations solution
from planning until the day of operations.
SIRAX — our portfolio of integrated solutions provide 360°
financial process coverage.
SchedConnect — ideal codeshare connections including
schedule data exchange and a central flight repository.
CLICK HERE for Product Details
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AIRCRAFT IT Operations • WINTER 2024 • 117
DIRECTORY
Motulus.aero
Nabla Mobility
NAVBLUE
an Airbus Company
NAV Flight Services
W: www.motulus.aero
T: +44 7932 173833
E: steven.rushworth@motulus.com
Location: Hoboken (Antwerpen), Belgium
W: www.nabla-mobility.com
E: tanaka.shinji@nabla-mobility.com
Location: Tokyo, Japan
W: www.navblue.aero
E: communications@navblue.aero
Location: 2 Rond-Point Emile Dewoitine, 31700
Blagnac, Toulose, France. Waterloo, Canada;
Hersham, UK; Stockholm, Sweden; Bangkok, Thailand;
and Gdansk, Poland
W: www.nav.aero
T: (+420) 724 848 476
E: nav@nav.cz
Location: Prague, Czech Republic
NAME(S) OF PRODUCT(S) MARKETED
• Integrated Crew Scheduling (Pairings
and Rostering), Tail Assignment, Network
Optimization and Schedule Building
KEY BUSINESS/SOFTWARE AREAS
• Motulus Integrated Crew Scheduling (MICS)
• Motulus Tail Assignment (MTA)
• Motulus Network Optimization (MNO)
For many airlines operating costs, fuel and crew costs form a
significant part of their cost base. The delivery of an efficient and
robust plan whilst continuing to guarantee an excellent customer
offering and employee satisfaction is critical to an airlines
success, The complexity of such a plan, and its importance to an
organisation makes creating schedules and operational plans
ideal candidates to be solved by optimization.
At Motulus.aero we enjoy solving the problems that haven’t been
solved before by deploying the next generation in optimization
products. By combining pioneering algorithms with the power of
cloud computing we are able to tackle these complex and large
scale problems.
Specialising in crew scheduling (pairing and roster production),
tail assignment and network optimization we help organisations
to reduce crew costs, increase aircraft and equipment
utilisation, reduce fuel and operational costs, improve revenue
opportunities, increase crew and colleague satisfactions, and
improve operational robustness.
Having deployed products to a number of industries Motulus had
an original mission in aviation to develop innovative products for
airline crew resource scheduling problems. Following successful
implementations with two European airlines the teams expertise
has now been stretched to solve network optimization and tail
assignment problems.
NAME(S) OF PRODUCT(S) MARKETED
• Untangle API
• Weave
• Sandbox`
KEY BUSINESS SOFTWARE AREAS
• Integration
• Turbulence prediction / avoidance
• Weather data
• Fuel efficiency
Nabla Mobility has employed various efforts to decarbonize
Mobility. However, most initiatives are ‘Manufacturing focused’
and not from an ‘Operation of fleets’ perspective. It is a widely
known fact that decarbonization of the aviation industry will not
be achievable simply by switching aircraft and fuels to those with
lower carbon emissions. Nabla Mobility aims to innovate mobility
by optimizing the ‘Operation of Fleets’ with technology.
NAME(S) OF PRODUCT(S) MARKETED
• Electronic Flight Bag applications
• Fuel applications
• Dispatch & Crew Planning
• Airspace & Airport Consulting
KEY BUSINESS/SOFTWARE AREAS
• Electronic Flight Bag & Documentations
• Fuel Solutions
• Ops Control Center Solutions
• Consulting
• Flight Data Analysis
NAVBLUE is a leading services company, wholly owned by
Airbus, dedicated to Flight Operations solutions and services
for airlines and aircraft operators, on the ground and onboard.
NAVBLUE combines aircraft manufacturer expertise, flight
operations know-how and agile development to enhance
operational efficiency, optimize resources and increase
productivity, for a safe and sustainable aviation.
NAVBLUE delivers a reliable, optimum and customized user
experience to more than 600 customers worldwide, in a range
of areas, including digital cockpit operations, Operations Control
Centre (OCC) systems, Flight Ops Engineering and Performance
Based Navigation (PBN). NAVBLUE employs 500 employees
spread across the world, with offices in Canada, France, Poland,
Singapore, Sweden, Thailand, UK and US and representatives in
several other countries across the globe.
NAME(S) OF PRODUCT(S) MARKETED
• NAVsystem
• NAVlink
• NAV Academy
• NAVtracker
• NAVjet
KEY BUSINESS/SOFTWARE AREAS
• Flight Planning
• FPL and Wind
• Training
Having provided professional flight planning services for over 30
years, NAV Flight Services offers a wide range of products and
services. Key products, include:
NAVsystem, the IFR Flight planning system, is the perfect
tool for economical and safe flight planning. The optimum
route function allows you to perfect fuel consumption. Every
calculation is based on individual performance data. It puts
emphasis on simplicity and intuitive user interface. NAV Flight
Services never stops updating the software, recently launching
their latest product NAVlink, enabling FPL and wind uplinks
to FMS via ACARS.
NAV Flight Services runs the Education and Training Center
NAVacademy — where they combine theory with practice.
The NAVacademy provides you and your flight dispatchers
with all-in-one training. NAV Flight Services is also ready to
accommodate any individual training requests. Training sessions
are led by qualified professionals with many years of experience.
Individual consultations will answer all the questions you have
about OCC systems, Datalink, EFB, A / C performance, flight
efficiency, complex system integration and more. NAV Flight
Services also helps clients to develop solutions in these areas and
tailor them for their specific flight operations.
The selection of services wouldn’t be complete without our very
own NAVjet supervising.
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AIRCRAFT IT Operations • WINTER 2024 • 118
DIRECTORY
NVable
OpenAirlines
REDifly
The SA Group
W: www.nvable.com
T: +44 141 280 0050
E: contact@nvable.com
Location: UK
W: www.openairlines.com
T: +33 (0)5 31 61 52 18
E: stephane.nitenberg@openairlines.com
Location: France, Hong Kong, USA, Canada
W: www.redifly.com
T: +41 43 555 31 65
E: las@redifly.com
Location: Switzerland (HQ), Ireland
W: www.scanav.com
T: +45 7950 8000
E: sa@scanav.com
Locations: Denmark, Sweden, Norway, Czech
Republic, Greece, Bahrain, CIS, India and Malaysia
NAME(S) OF PRODUCT(S) MARKETED
• ConNVerge for Aviation
KEY BUSINESS/SOFTWARE AREAS
• Electronic Techlog
• Electronic Forms (Assessments)
• Document Management
• Operational Analysis
• Station Operational Compliance
The concept behind our CoNVerge platform is simple. We believe
that businesses should have the flexibility to easily innovate and
add new applications to their toolbox, without being stifled by
legacy technology or a single technology brand.
CoNVerge is all about minimising risk, fuss and capital costs
and maximising efficiency. Provided as a service, it combines a
hosted environment and web portal with mobile applications
and data interfaces to virtually any system.
The platform is easily integrated into your existing business
systems and brings together the best tools to handle data
acquisition and data analysis — all on scalable infrastructure. Best
of all, we even take the day-to-day management off your hands.
Our CoNVerge platform is blazing a trail in the aviation sector.
In a hi-tech industry, where the stakes are even higher, longstanding
clients such as British Airways Cityflyer know they
can rely on NVable and our custom-designed software to make
things simple, safer, more secure and streamlined. We provide
airlines with technology solutions that reduce effort, improve
processes and produce useful information, with one simple goal
— to change things for the better.
NAME(S) OF PRODUCT(S) MARKETED
• SkyBreathe® Analytics —
Fuel management software
• SkyBreathe® MyFuelCoach —
Pilot engagement app
• SkyBreathe® OnBoard —
Real-time eco-flying app
• SkyBreathe® NewGen APM —
Aircraft Performance Monitoring
• SkyBreathe® OCC —
On-time performance analysis
KEY BUSINESS/SOFTWARE AREAS
• Fuel Efficiency
• EFB app for In-flight optimization
• Aircraft Performance Monitoring
• CORSIA & EU-ETS Management
• On-time performance analysis
Starting from the observation that every year, nearly 660
million tons of CO2 are emitted by airplanes, i.e. more than
20 000 kilos of CO2 per second, OpenAirlines has developed
innovative solutions to help airlines reduce their costs and
environmental impact.
Drawing on eight years of R&D, SkyBreathe® came into the
market in 2013 as an innovative eco-flying solution based on
Cloud, Artificial Intelligence, and Big Data to save fuel and reduce
airlines’ carbon footprint by up to 5%.
NAME(S) OF PRODUCT(S) MARKETED
• REDiFly Pilot Log
• REDiFly Tech Log
• REDiFly Cabin Log
• REDiFly Command (Ground System)
• REDiFly Core (Integration Module)
KEY BUSINESS/SOFTWARE AREAS
• Full Electronic Technical Logbook
• Digitization of paper process
• Data harvest, storage & analytics
• Maintenance and scheduling integration
• CAME & compliance support
• Defect management
REDiFly delivers a sleek and modern Electronic Technical
Logbook. We are an independent, data-driven company that
offers bespoke software solutions for the aviation industry. We
provide a comprehensive framework that can integrate with an
airline’s current systems, including MRO, flight scheduling, and
crew management, amongst others.
What do we do? At REDiFly we work with the key people
involved in digitizing your current paper-based aircraft technical
logbook. In doing so, we increase levels of safety and regulatory
compliance, streamline flight-to-ground connectivity and enable
digital archives of secure and searchable aircraft records. We
provide a seamless intersection between flight operations and
aircraft maintenance to minimize communication errors while
maximizing the efficiency of daily operations.
NAME(S) OF PRODUCT(S) MARKETED
• Scandinavian Avionics’ Tablet
Based EFB Solution
KEY BUSINESS/SOFTWARE AREAS
• Electronic Flight Bag Solutions
• Avionics Certification
• Avionics Installation
• Avionics Maintenance, Repair & Overhaul
• Avionics Training
Scandinavian Avionics offers a state-of-the-art, futureproof,
tablet based Class 2 EFB solution, which provides the
functionality to meet today’s operational requirements of airlines
and aircraft operators and in addition is simple to upgrade in the
future to meet coming requirements.
The concept consists of two ruggedized 10.1” Panasonic tablets
installed in the cockpit combined with a data integration center
and a communication unit installed in the avionics compartment.
The data integration center is used for power, aircraft interface
and server capability and the communication unit enables and
controls the data communication between the EFB system and
the airline’s ground infrastructure.
The SA Group provides complete turn-key avionics solutions for
civil and military aircraft.
Bring everything together and do IT better when you bring
onboard CoNVerge and NVable.
Every department contributes to a safe and efficient fuel culture.
That’s why SkyBreathe® is a 360° eco-flying platform designed
to connect all stakeholders — Chief Pilots, Fuel Managers,
Dispatchers, Pilots, and Performance Engineers, to name a few.
The platform provides all the tools they need to build and grow
a successful fuel efficiency program without juggling many
different tools.
What makes us different? We are an independent company
that applies a user-centric approach by working closely with our
customers through the onboarding, trial and go-live phases of
an implementation. Our flexibility means that REDiFly adapts to
your current processes rather than the other way around.
CLICK HERE for Product Details
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AIRCRAFT IT Operations • WINTER 2024 • 119
DIRECTORY
SITA FOR AIRCRAFT
Skyconseil
SkyNet Aviation
SkyPath
W: www.sita.aero
E: worldwide@sita.aero
Location: Switzerland - Regional offices: Spain,
France, Canada, USA, UAE, UK, Brazil and Singapore
W: www.guidor.fr
T: +33 972 331 978
E: contact@skyconseil.fr
Location: Toulouse, France
W: www.skynetaero.com
T: +61 7 3860 5511 (Option 1)
E: sales@skynetsatcom.com
Location: Brisbane, Ausralia
W: skypath.io
T: +972-3-9003510
E: Contact@skypath.io
Location: Tel-Aviv, Israel; USA
NAME(S) OF PRODUCT(S) MARKETED
• SITA Flight Folder
• SITA eWAS
• SITA OptiFlight®
• SITA Mission Watch
• SITA Mission Control
• SITA Safety Cube
KEY BUSINESS/SOFTWARE AREAS
• Connected EFB Applications
• Weather Situation Awareness
• Inflight Fuel Burn Optimization
• Cross-Functional Collaboration
• Safety Management
SITA For Aircraft represents the aircraft arm of SITA. SITA is the
IT provider for the air transport industry, delivering solutions
for airlines, airports, aircraft and governments. Today, SITA
drives operational efficiencies at more than 1,000 airports.
SITA’s technology provides solutions that help more than 40
governments strike the balance of secure borders and seamless
travel, while delivering the promise of the connected aircraft to
more than 400 airlines on 17,000 aircraft globally.
SITA is powering a digital shift to make air travel more connected,
seamless, efficient, safe and sustainable. Its communications
network connects every corner of the globe and handles vast
volumes of data every second.
SITA is 100% owned by the air transport industry, with a presence
in 200 countries and territories and a customer service team of
more than 2,000 people around the world.
NAME(S) OF PRODUCT(S) MARKETED
• GUIDOR
KEY BUSINESS SOFTWARE AREAS
• EFB Mission Management
• Situational Awareness
• Adverse Weather Analysis
• Flight path optimization
Developed by Skyconseil, GUIDOR is the premier mission
management app designed to revolutionize the way pilots
manage their flights.
GUIDOR leverages advanced IoT and AI technologies to provide
pilots with real-time data and actionable insights. By not only
displaying weather data but also using it to offer powerful
situational awareness tools, GUIDOR ensures that pilots receive
the right information at the right time, enhancing decisionmaking
and flight safety.
GUIDOR significantly increases safety by reducing the risk of
weather-related accidents through timely alerts and predictive
analytics. Its advanced features streamline flight operations,
boosting efficiency and leading to higher customer satisfaction
and brand loyalty. Additionally, GUIDOR’s intelligent routing
and fuel optimization contribute to a reduced environmental
footprint, aligning with the industry’s sustainability goals.
With GUIDOR, pilots and airlines can achieve unprecedented
levels of operational excellence, safety, and environmental
stewardship, making GUIDOR an indispensable tool for
modern aviation.
NAME(S) OF PRODUCT(S) MARKETED
• SkyNet Aviation REACH
• Number of modules: 5
KEY BUSINESS SOFTWARE AREAS
• REACH Aero
• REACH LASAW
• Operations Control Centre (OCC)
• REACH Consulting
SkyNet Aviation provides web-based Operations Control Centre
(OCC) software and services for aircraft operators.
REACH® Aero provides: Centralized day-of-ops software web
platform; Flight Following and Monitoring; Scheduling, Crewing,
and Rostering; Flight Dispatch (direct integration with Boeing
ForeFlight); Engineering Planning; On-time Performance
(OTP) tracking and reporting; Post-flight data analytics; Thirdparty
API integration; and proprietary technology merges all
aircraft tracking sources (ADS-B, satellite, ACARS, cellular)
into one interface
REACH® LASAW provides: Landing Approach Surveillance and
Warning; Combined hardware/software solution; Pre-landing
alerts and warnings; Surveillance for incorrect approach path;
and Longer range flight tracking and notification through ADS-B
REACH® OCC provides: Installation and support for REACH®
Aero in your OCC; and Third-party OCC services including
overnight coverage and charter support
REACH® Consulting provides: Bespoke consulting services
for your OCC; SOP and Operations Manual writing; Audit
preparation and support; and OCC layout and design.
NAME(S) OF PRODUCT(S) MARKETED
• SkyPath Turbulence
• SkyPath PIREPS
• SkyPath data services
KEY BUSINESS/SOFTWARE AREAS
• EFB iOS App
• Dispatch flight planning WEB module
• Management Analytics and Bi
• Incidents and playback Debrief
• EFB and WEB integration SDK & APIs
Skypath is world’s leading turbulence and auto-PIREPs data
service provider whose alert system improves cabin safety and
cuts airline operating costs. Established in 2015, It is a one-of-akind
software-only solution which provides unique turbulence
data based on a smart patented algorithm.
SkyPath already has more than 30K subscribers, including major
US airlines. Airlines using SkyPath join a larger crowdsourcing
network, and gain access to turbulence mapping generated
using SkyPath’s patented AI technology and real time airborne
data collection. SkyPath provide service to thousands of users a
day and is becoming the industry gold standard
CLICK HERE for Product Details
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AIRCRAFT IT Operations • WINTER 2024 • 120
DIRECTORY
Smart4Aviation
StorkJet
Taillog
The Weather Company
W: www.smart4aviation.aero
T: +31 20 654 1824
E: info@smart4aviation.aero
Location: Netherlands, Poland, Canada, USA
W: www.storkjet.com
T: +48 600 800 528
E: info@storkjet.com
Location: Poland
W: www.Taillog.aero
T: +45 5382 0483
E: sales@taillog.aero
Location: Roskilde, Denmark
W: www.weathercompany.com
T: (800) 872-2359
E: aviationsales@weather.com
Locations: USA, UK
NAME(S) OF PRODUCT(S) MARKETED
• Smart LOAD, Smart COMM, Smart BRIEF
• Smart VIEW+, Smart
OPERATIONS MANAGER
KEY BUSINESS/SOFTWARE AREAS
• Weight and Balance
• Communication and Alerting
• Pilot and Cabin Crew Briefing
• Flight Planning and Tracking
• Fleet Management
Smart4Aviation is one of the fastest growing companies in
aviation operations, founded to provide web and mobile
based products and services designed to optimize, simplify
and improve airline operations. Our company is committed
to delivery of the highest quality, most innovative and costeffective,
state-of-the-art solutions to support all of your current
and future operational business needs. Our products effectively
manage all operational business units, such as Operations
Control Management, Load Planning and Weight & Balance,
Communications (all Operational and Corporate branches),
Flight Planning, NOTAM Management, Flight Dispatch,
Flight and Cabin Crew Briefing, Weather, Flight Tracking and
Aircraft Performance.
Our web based and mobile solutions with an exceptional
support are recognized within the industry as being some of
the most dependable and innovative in the market. All of our
current customers such as among others Air Canada, Delta Air
Lines, Qantas, Emirates, Air France, easyJet, Alaska Airlines,
Iberia and Cebu Pacific have all benefitted from implementing
Smart4Aviation solutions.
Smart4Aviation’s web and mobile-based solutions have been
acknowledged as the “Smart Choice” within the industry by a
number of international and domestic air carriers.
NAME(S) OF PRODUCT(S) MARKETED
• FuelPro – Fuel Efficiency Dashboard
• AdvancedAPM – Aircraft
Performance Monitoring
• FlyGuide – EFB app to engage pilots
• FlyGuide FPO – Flight Path
Optimization Module
KEY BUSINESS/SOFTWARE AREAS
• Fuel efficiency
• Flight Path Optimization
• EFB app
• Aircraft performance monitoring
• Idle Factor
StorkJet offers comprehensive, tailor-made fuel efficiency
solutions for all aircraft types. Our mission is to help airlines save
fuel and reduce emissions by analyzing flight data. StorkJet
product portfolio consists of:
FuelPro — AI-powered dashboard revolutionizing fuel
management across 47 initiatives, designed to maximize savings
in every flight phase.
FlyGuide — AI-driven engaging EFB app designed by pilots for
pilots, which helps prepare for the flight and shares reliable and
intuitive feedback.
FPO — Flight Path Optimization app that provides pilots
with optimum speeds and altitudes for climb, cruise, and
descent, utilizing high-resolution weather data and tail-specific
performance models.
AdvancedAPM — Aircraft Performance Monitoring
software that provides up-to-date performance factors for
accurate fuel planning.
Idle Factor — for descent optimization.
In 2023 StorkJet helped its customers save over 67 million
USD and reduced carbon emissions by 234k tones. These
achievements have earned StorkJet several awards, including
being selected as the world’s best technology company
operating in the area of big data and deep tech.
NAME(S) OF PRODUCT(S) MARKETED
• Taillog EFB
KEY BUSINESS/SOFTWARE AREAS
• Digital OFP
• Weight & Balance
• Journey-/Techlog
• Data Analysis tool
• Aircraft Data integration
TAILLOG EFB System is a fully integrated EFB and flight
progress tool containing your flight plan details, company
documents, weather charts and NOTAM’s, to name a few. The
digitalization of the workflow amongst operators is of high
priority to Taillog EFB System and they have achieved this with
a ‘Go for Simplicity’ approach ensuring satisfaction amongst
their customers.
TAILLOG interfaces with pre- and post-flight systems and
enables both automatic and manual control, supporting
calculation of abeam times and fuel consumption thereby
eliminating miscalculations and human errors. Their EFB is
continuously evolving based on the market developments and
Taillog’s latest capability of retrieving, utilizing and distributing
data from the aircraft directly within their EFB, which is truly
optimizing the efficiency amongst operators throughout their
respective departments.
NAME(S) OF PRODUCT(S) MARKETED
• Fusion
• Pilotbrief
• Total Turbulence Alerting
• Weather Forecast Services
KEY BUSINESS / SOFTWARE AREAS
• Weather infused flight tracking
• EFB weather application
• Turbulence Alerting via ACARS
• Terminal, en route & IROPS Forecast
The Weather Company, specializes in providing advanced
weather solutions to the aviation industry, addressing the critical
challenges faced by dispatch, pilots, and operations. These
teams operate under high pressure, monitoring multiple systems
for essential information to maintain safety and efficiency. With
nearly 75% of air traffic delays attributed to inclement weather,
costing the airline industry billions annually, there’s a pressing
need for accurate, comprehensive, and actionable weather data.
The Weather Company’s aviation solutions portfolio is designed
to enhance operational decisions, ensuring flights are safe,
efficient, and profitable. By leveraging precise, personalized
weather insights, airlines can reduce operational costs, minimize
weather-related disruptions, and improve the passenger
experience. These solutions include applications, expert forecast
services, and access to a wealth of weather data.
With nearly three decades of aviation forecasting expertise, The
Weather Company equips its customers to manage disruptive
weather efficiently, ensuring safety, compliance, and exceptional
passenger experiences. They help you navigate the complexities
of weather impacts, enabling informed decision-making for
better operational outcomes.
CLICK HERE for Product Details
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AIRCRAFT IT Operations • WINTER 2024 • 121
DIRECTORY
TrustFlight
Ultramain
Web Manuals International
Yonder
W: www.trustflight.io
T: 44 (0) 330 229 0219
E: info@trustflight.io
Location: Leamington Spa, UK; Edinburgh, UK; Luton,
UK; St Helier, Jersey
W: www.ultramain.com
T: +1.505.828.9000
E: sales@ultramain.com
Location: Albuquerque, New Mexico, USA
W: www.webmanuals.aero
T: +46 (0)40 694 10 40
E: info@webmanuals.aero
Location: New York, San Diego, Singapore, Sydney
and Malmö, Sweden
W: www.yonder.info
T: +41 43 215 27 94
E: contact@yonder.info
Location: Zurich, Switzerland
NAME(S) OF PRODUCT(S) MARKETED
• Tech Log, Task Cards
• Digital Logbook
• CAMO (service)
• Aircraft Registry (service)
KEY BUSINESS/SOFTWARE AREAS
• Aircraft log books
• Aircraft maintenance task cards
• Digital and paperless working
• CAMO support
• Aircraft Registry support
From inception, TrustFlight has been ingrained in the aviation
industry. Founded by two commercial pilots with a proven
track record at the intersection of technology and business,
the business has grown considerably and with stability, having
recently celebrated the opening of a fourth office.
Throughout, TrustFlight gained an incredible team with
backgrounds spanning different areas of aviation and
technology, ensuring a solid presence in the industry. Now
offering a range of products and services within the sector,
TrustFlight helps to remove costly paperwork and associated
errors, preserve aircraft value, and increase efficiency and safety
in aircraft operations.
Five values shape TrustFlight’s culture, guide the business’s work
and the way it grows. Integrity Transparent and open: offering
trust to partners and assuming it from them. Responsibility
Owning the work they do and taking responsibilty for it: striving
to make it the best possible. Leadership Leading from within:
providing support for the team to do incredible work and drive
the industry forwards. Innovation Products are crafted for the
future needs of the industry, going beyond what exists in the
market. Excellence Every one of TrustFlight’s values contributes
towards the excellence in their products.
NAME(S) OF PRODUCT(S) MARKETED
• ULTRAMAIN® v9 M&E / MRO
• ULTRAMAIN Mobile Mechanic
• ULTRAMAIN Mobile Inventory
• ULTRAMAIN ELB
• ULTRAMAIN M&E / MRO: 31 modules
including: Configuration Management; Line/
Base Mx Planning; Line/ Base Mx Scheduling;
GATe; Quality Assurance; Asset Management
KEY BUSINESS/SOFTWARE AREAS
• Maintenance & Engineering
• MRO
• Military Maintenance
• Maintenance Planning & Scheduling
• Paperless Customer Care on Mobile Devices
• Electronic Technical Logbook
Ultramain Systems, Inc. develops M&E / MRO and ELB software
for the aviation industry and is the only aviation software
provider with customers running full, end-to-end paperless
operations from the cockpit to the ground.
ULTRAMAIN v9, featuring Mobile Mechanic and Mobile
Inventory enables real-time paperless data collection for the full
maintenance and inventory process. Combine ULTRAMAIN v9
with ULTRAMAIN ELB, the easy-to-use electronic logbook, and
the entire maintenance process becomes paperless. Contact us
to learn what you need to equip your organization with customer
mobile devices and see why elite aviation customers around the
world are choosing ULTRAMAIN to reduce costs and increase
aircraft up time.
NAME(S) OF PRODUCT(S) MARKETED
• Web Manuals
KEY BUSINESS/SOFTWARE AREAS
• Monitoring
• Authoring
• Editing
• Publishing
• Distribution
Web Manuals is an all-in-one Document Management System
designed with the needs of aviation professionals at heart. This
revolutionary platform streamlines the entire documentation
process, from editing, reviewing, to distribution and monitoring,
saving you up to 80% of your time spent in the documentation
process. The cloud-based software not only simplifies the
documentation process but also eases the burden of regulatory
compliance through automated smart modules.
With Web Manuals, you can easily connect your documents with
regulations. Web Manuals is integrated with compliance libraries
worldwide, including EASA, FAA, CASA, OTAR, and many other
standard regulations. The system automatically generates alerts
to keep you updated about any changes. Stay ahead of the
game with an easy-to-update platform that ensures you maintain
compliance for every audit.
By turning what was initially a labor-intensive task into a
seamless operation, Web Manuals is undoubtedly pioneering
the digitization, authoring, and distribution of operational
documentation. Our platform is more than just a tool - it’s a
solution that allows you to focus more on the manual content
and spend less time on editing details.
Web Manuals is rapidly expanding its global footprint. It has
more than 650 customers and partners worldwide, and offices in
New York, San Diego, Singapore, Sydney and Malmö, Sweden.
NAME(S) OF PRODUCT(S) MARKETED
• Yonder
KEY BUSINESS/SOFTWARE AREAS
• Smart Documentation Management
• Knowledge Management System
• Workflow-based Content Distribution
• Compliance Tracking
• Content-based Learning
Yonder leverages the full potential of digitalization with
dynamic content rather than static documents to provide
innovative solutions for operations manuals, guidelines,
regulations, and standards.
Yonder brings all documents together; smart documents make
life much easier for aircrews and ground staff:
· Dynamic content: Moving beyond PDFs with user-specific
profiles — end users always get the right information at
the right time.
· Personalized change updates: Tell specific user groups an
update has been made and ask for a read receipt if required.
· Native offline apps: all content available anytime, anywhere.
Yonder also has many advantages for document managers:
· Smart workflows: Revision- and document-specific workflows
enable authorized users to trigger, discuss, check and approve
changes effortlessly in fully-integrated solution.
· Automate manufacturer revisions: OEM Manuals automatically
imported and revised — even if customized by the operator.
· Compliance connector: Content can be linked with regulations
and standards and a workflow is automatically triggered
whenever these change, ensuring full compliance.
CLICK HERE for Product Details
CLICK HERE to Request Private Demo
CLICK HERE for Product Details
CLICK HERE to Request Private Demo
CLICK HERE for Product Details
CLICK HERE to Request Private Demo
CLICK HERE for Product Details
CLICK HERE to Request Private Demo
AIRCRAFT IT Operations • WINTER 2024 • 122
CLICK HERE FOR MORE INFORMATION
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AIRLINE & AEROSPACE MRO & FLIGHT OPERATIONS IT CONFERENCE — EMEA
17th & 18th June 2025
Hotel NH Noordwijk Conference Centre, Amsterdam, The Netherlands
AIRLINE & AEROSPACE MRO & FLIGHT OPERATIONS IT CONFERENCE — AMERICAS
9th & 10th September 2025
Hyatt Regency Hotel, Miami FL, USA
SAVE THE DATES for the Aircraft IT / Aircraft Commerce 2025 Conference Program
CLICK HERE FOR MORE INFORMATION
CLICK HERE FOR MORE INFORMATION
AIRLINE & AEROSPACE MRO & FLIGHT OPERATIONS IT CONFERENCE — APAC
15th & 16th October 2025
Amari Watergate Hotel, Bangkok, Thailand
18th ANNUAL FLIGHT OPERATIONS CONFERENCE
3rd & 4th December 2025
Radisson Hotel & Conference Centre, London Heathrow UK
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