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Aircraft IT Ops V13.4 Q4 2024

Aircraft IT is a global information portal dedicated to information technology within the aviation industry, catering to partners, suppliers, and buyers. Publishing two key free digital magazines, Aircraft IT MRO and Aircraft IT Ops, the aim is to deliver essential insights through case studies, white papers, features, webinars, and industry news. Aircraft IT Ops, published quarterly, zeroes in on IT developments relevant to airline and flight operations. It provides insights through case studies and expert white papers, focusing on areas like flight planning, crew scheduling, and compliance with aviation regulations. This publication seeks to keep aviation professionals updated on the latest technological advancements and best practices in flight operations.

Aircraft IT is a global information portal dedicated to information technology within the aviation industry, catering to partners, suppliers, and buyers. Publishing two key free digital magazines, Aircraft IT MRO and Aircraft IT Ops, the aim is to deliver essential insights through case studies, white papers, features, webinars, and industry news.

Aircraft IT Ops, published quarterly, zeroes in on IT developments relevant to airline and flight operations. It provides insights through case studies and expert white papers, focusing on areas like flight planning, crew scheduling, and compliance with aviation regulations. This publication seeks to keep aviation professionals updated on the latest technological advancements and best practices in flight operations.

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CASE STUDIES: SILK WAY WEST AIRLINES • WIZZ AIR • AZUL AIRLINES • AEROLÍNEAS ARGENTINAS • FRONTIER AIRLINES

AIRCRAFT IT

WINTER 2024 • V13.4

Operations

WIZZ AIR: Taxi fuel planning with AI and ML

AZUL AIRLINES: Engage pilots for fuel efficiency

Silk Way West Airlines

Going digital with a new EFB and EFF

AZUL AIRLINES: Predictive analytics to plan climb out fuel

AEROLÍNEAS ARGENTINAS: A digital EFB

FRONTIER AIRLINES: A new charting solution

NEWS • WHITE PAPER: NATS • THE WORLD ACCORDING TO IT & ME : PAUL SAUNDERS

VENDOR FLIGHT LOG: MOTULUS • OPERATIONS SOFTWARE DIRECTORY


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AIRCRAFT IT Operations: WELCOME

COMMENT

Aircraft IT Operations: IT solutions

that help users to focus on their

priorities and do everything better

AIRCRAFT IT

Operations

Publisher/Editor

Ed Haskey

E-mail: ed.haskey@aircraftit.com

Telephone: +44 1273 454 235

Website: www.aircraftIT.com

Chief Operating Officer

Scott Leslie

E-mail: scott.leslie@aircraftit.com

Copy Editor/Contributor

John Hancock

E-mail: john@aircraftit.com

Magazine Production

Dean Cook

E-mail: deancook@magazineproduction.com

AircraftIT Operations is published bi-monthly and

is an affiliate of Aircraft Commerce and part of the

AviationNextGen Ltd group. The entire contents

within this publication © Copyright 2024

AviationNextGen Ltd an independent publication

and not affiliated with any of the IT vendors or

suppliers. Content may not be reproduced without

the strict written agreement of the publisher.

The views and opinions expressed in this

publication are the views of the authors and do not

necessarily reflect the views or policies of their

companies or of the publisher. The publisher does

not guarantee the source, originality, accuracy,

completeness or reliability of any statement,

information, data, finding, interpretation, advice,

opinion, or view presented.

Fuel is essential to flying but something like two

thirds of operating costs for an airline will be

consumed with paying for it. There are a

number of programs underway to find new

sources for aircraft power (Sustainable Aviation

Fuel, hydrogen, solar energy…) but, for the

foreseeable future, burning fossil fuel is likely to

remain as the mainstay. With carbon-based fuel come

a couple of important negatives. First is the cost of

fuel pumped into an aircraft and second is the

emissions that come out of an engine or, more

particularly, the CO2 in those emissions. It’s both an

environmental and a cost challenge which requires

optimum fuel efficiency. Three articles in this issue

spotlight three key components to saving fuel and

reducing emissions with the application of the

right technology.

Wizz Air’s article focuses on one very important

fuel issue which is taxi fuel. Fuel during the taxi is

affected by a number of factors and this case study

will show how using technology can help to

understand those factors and plan to get the most

efficient taxi fuel outcomes at every airport, for

every tail. In the first case study from Azul Airlines,

the focus is on the climb-out and using predictive

analytics to get real efficiencies and savings during

this most fuel heavy phase of flight. Azul’s second

case study looks at the very important matter of

pilot engagement in fuel efficiency. If pilots don’t

trust a fuel efficiency solution, it has little chance of

success but if their buy-in can be won and assured,

WORDS: ED HASKEY

they will embrace the change and even

suggest improvements.

Of course, fuel and emissions aren’t the only

matters where IT-based solutions can be applied to

improve performance and processes. The case study

from cargo carrier Silk Way West shows how

embracing the technology in an electronic flight bag

(EFB) and electronic flight folder (EFF) can not only

save weight but also work with other solutions to

save time and help pilots to fly better and more

efficiently. In a similar vein, Aerolíneas Argentinas

shares how adopting an EFB solution has supported

the airline’s drive to go digital and paperless plus has

delivered many other benefits. A better charting

solution, the subject of another case study, not only

helped Frontier Airlines to improve navigation but

also solved a number of other problems and opened

the way to a raft of opportunities.

The white paper in this issue brings you a great

piece from NATS on how digital towers are

improving ATC scope as well as safety and ground

systems at airfields. There is also the latest ‘World

according to IT & Me’, in which Paul Saunders

ponders, great though AI is in the right place, is it the

answer to everything? Our Flight Log in this issue

comes from Motulus and, as well as the usual regular

round-up of news and technology developments:

there is the comprehensive ‘Operations Software

Directory’. Aircraft IT Operations: where, without

leaving your desk, you can survey the market for the

software that’s right for your airline or operator.

AIRCRAFT IT Operations • WINTER 2024 • 3



AIRCRAFT IT Operations: V13.4

CONTENTS

06 Latest News and

Technology updates

Keep up to date with the

changing world of IT.

44 CASE STUDY: Silk Way West

Airlines embraces digital

EFB and EFF

Zahid Sultan Khan, Chief Pilot, Silk

Way West Airlines

For Silk Way West Airlines, an EFB

solution had to work with their

other solutions.

52 CASE STUDY: Digital EFB

operations at Aerolíneas

Argentinas

Captain Ulises Raymundi, Pilot,

Aerolíneas Argentinas

How going digital and paperless worked

forAerolíneas Argentinas and the

benefits that they gained.

60 CASE STUDY: Fueling

efficiency: how Azul soared

with predictive analytics

Caio Garcia, Captain, Flight Ops

Engineering Manager and Fuel

Efficiency Manager at Azul Airlines

Azul Airlines tackled the cost of

climb-out fuel by engaging predictive

analytics and it worked very well.

70 VENDOR FLIGHT LOG: Motulus

Steven Rushworth, completes his

‘Flight Log’ for Aircraft IT.

72 CASE STUDY: Improving

efficiency of Wizz Air’s taxi

fuel planning

Jaime Romero Waldhorn, Fuel

Efficiency Manager at Wizz Air

How Wizz Air has harnessed the latest

technologies to ensure the most efficient

taxi fuel planning.

80 WHITE PAPER: Digital Towers

and sharing useful information

Andy Taylor, CSO

Digital Towers, NATS

A digital solution from NATS means that

more people have access to useful

information about what is happening on

and around the airfield.

90 The World according

to IT & Me!

Is AI the solution to that

problem? Paul Saunders

Paul considers that while people may

want AI, it won’t always be the answer

to every problem.

92 CASE STUDY: Engaging pilots

in fuel efficiency at

Azul Airlines

Caio Garcia, Captain, Flight Ops

Engineering Manager and Fuel

Efficiency Manager at Azul Airlines

How Azul Airlines has improved fuel

efficiency with better informed pilot

engagement and understanding.

100 CASE STUDY: Mapping a better

solution for Frontier Airlines

Joshua Lee, Senior Manager

Technical Programs, Frontier Airlines

How Frontier Airlines upgraded their

charting solution and ended up solving a

whole raft of problems and gaining

process improvements.

110 Operations Software directory

A detailed look at the world’s leading

Operations IT systems.

AIRCRAFT IT Operations • WINTER 2024 • 5


NEWS

New Vendor

We are pleased to welcome Beams as a new vendor

to the Aircraft IT Vendor Panel. Delivering Artificial

intelligence for safety risk management with

intelligence in risk reporting and proactive risk

management to safety teams,

Beams is a cutting-edge insights

and artificial intelligence company with the mission to

enhance safety across industries, beginning with

aviation safety, helping companies and governments

to automatically identify, suggest and monitor risks

and hazards in critical business environments.

The Beams platform analyses safety reports at

scale, enabling massive time savings, deeper safety

insights and more proactive risk management. The

company employs AI and software to facilitate faster

and more accurate decision-making and to exploit

data at both the strategic and operational levels.

AI CoAnalyst: Beams AI CoAnalyst transforms

safety report analysis with 20x faster processing,

saving over 60% of time on known hazard

identification and achieving 90% faster report

summarization. This reduces costs by addressing

staffing shortages and minimizing future analyst

hires. Beams enhances data quality through

historical data training and AI-driven feedback,

empowering safety teams with proactive risk

management and predictive insights to

prevent hazards.

Easily integrating into any safety tech

infrastructure, Beams delivers immediate efficiency

and risk forecasting improvements.

AI CoReporter: Boost reporting efficiency with

Beams AI CoReporter, increasing submission rates

and ensuring comprehensive, high-quality reports.

Its intuitive UI supports voice submissions in 60+

languages, while an AI agent fills missing details and

suggests real-time classifications. Experience 10x

faster report submissions with seamless automation

and advanced multilingual support.

Welcoming the new vendor, Aircraft IT COO

Scott Leslie commented, “It is one of our greatest

pleasures to welcome a new vendor to Aircraft IT

and I know that Beams will add significant value

for our users.”

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AIRCRAFT IT Operations • WINTER 2024 • 6



NEWS

Evoke celebrates long-term partnership

and renewal with Jet2.com

Evoke Systems was delighted, in late November

2024, to celebrate a remarkable milestone — 18

years of successful partnership with Jet2.com.

Jet2.com’s recent contract renewal with Evoke is a

testament to the strength of the relationship, which

from the very start fostered mutual growth,

innovation, and operational excellence. Since 2006,

Jet2.com has used Evoke’s industry-leading EFOS

platform to support the efficiency of its Flight

Operations, Engineering and Ground Operations

teams. EFOS provides a comprehensive system for

collecting, managing and analyzing data across

various activities, flight information and

documentation, promoting transparency and

compliance across the airline.

Dr Craig Howard, CEO of Evoke said, “We are

extremely proud of our long-standing relationship

with Jet2.com, and the recent contract renewal

affirms our reputation as a trusted provider whose

software solutions deliver consistently and

comprehensively. We have watched Jet2.com’s

incredible journey and impressive growth throughout

our relationship and are proud to know we have

played a part in supporting some of their fantastic

achievements, as they have equally played a

significant part in Evoke’s successes.”

Jet2.com’s operational experience and progressive

requirements have aided Evoke to refine its software,

promoting the development of new features and

enhancements. This collaborative approach has

resulted in more resilient, scalable, and innovative

products that have kept pace with the evolving

challenges and opportunities within the

aviation sector.

“We have used Evoke’s EFOS product suite within

Jet2.com Flight Operations for many years and have

always found Evoke to be very supportive and

capable of supporting our specific business and

operational needs. We look forward to continuing our

relationship with Evoke.”, said Captain Barry

Comerford, Head of Flight Operations Technical.

Read the full story on Aircraft IT Website

AIRCRAFT IT Operations • WINTER 2024 • 8


Volabase: an interactive

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NEWS

WestJet partners with FLYHT and

NOAA to improve weather

forecasting in North America

See your tails,

tasks, actions, operations,

situations and alerts,

in one view.

Introducing CAE Unified Task Board, the world’s first OCC all-domainsingle-view

software, enabling operations controllers to make quicker and

better problem-solving decisions, guided through an easy-to-use dashboard.

Uniting advanced technologies and a simplified user experience, Unified Task

Board also generates real-time automated solutions to common and complex

issues, reducing your OCC team’s overall workload to more effectively optimize

daily operations.

Today and tomorrow,

we make sure you’re ready

for the moments that matter.

Airline Partner to leverage

FLYHT’s Weather Solutions to

provide NOAA with critical

real-time humidity data

In late September 2024, FLYHT

Aerospace Solutions Ltd. announced

that WestJet Airlines has agreed to

collaborate with the Company and the

National Oceanic and Atmospheric

Administration (NOAA) to improve the

accuracy of weather forecasts and the

prediction of localized severe weather

in North America. The partnership with

WestJet will focus initially on providing

NOAA with additional humidity,

temperature and wind observations in

the data sparse regions over the Pacific

where the airline flies routes.

As the airline partner to this

important NOAA weather program,

WestJet will install FLYHT’s weather

solutions on three Boeing 737 MAX and

two Boeing 737-800NG aircraft flying

Pacific routes. Each installation will

include a package of FLYHT-WVSS-II

atmospheric water vapor sensors to

continuously monitor environmental

conditions around the aircraft during

flight. The sensors will be fully

integrated with FLYHT’s Edge multichannel

WQAR and Certus SatCom for

real-time in-flight communication and

data transmission. Thereafter, the

aircraft-based observations (ABO) data

will flow through the National Mesonet

Program to provide NOAA with enroute

data as well as vertical profiles of wind,

temperature and moisture.

AIRCRAFT IT Operations • WINTER 2024 • 10


NEWS

The readings will provide NOAA

with valuable atmospheric data to fill in

coverage gaps provided by other

observing systems. One such gap is the

geographic region off the West Coast

of the United States and extending

westward and southward into the

central tropical Pacific Ocean — an area

well-known for the ‘Atmospheric River’

phenomena which can occasionally

result in flooding rainfalls and heavy

mountain snows in the Western U.S.

Quantifying the amount of moisture in

the atmosphere will result in better

forecasts that will be of great value for

public safety and water

resources communities.

“We’re honored to welcome

WestJet as the airline partner for

FLYHT’s expanded weather program

with NOAA,” commented Murray

Skelton, VP Business Development and

Weather Solutions. “WestJet is a

forward-thinking organization that flies

routes over data sparse regions of the

Pacific Ocean, making them ideally

suited to capture the coverage gaps

that exist with the current humidity

observations being provided to NOAA.

We’re excited to move this initiative

with NOAA forward and expand our

relationship with WestJet.”

“WestJet is proud to partner with

FLYHT and NOAA, as we leverage their

innovative solutions to improve our

weather forecasting accuracy, which

further enhances our ability to increase

safety and improve fuel efficiency

through optimized flight planning,” said

Scott Wilson, WestJet, Vice-

President, Operations.

Said Curtis Marshall, Ph.D., Director

of the NWS Commercial Data

Program and Chair of the WMO

Expert Team on Aircraft Based

Observations, “We are pleased to

partner with FLYHT and WestJet for

the installation of water vapor sensors

on aircraft, the first such installations in

a decade on aircraft to provide

meteorological observations to NWS,

and in this data void region of the

Pacific where we expect additional

observations to improve our forecasts.”

The initial hardware installs are

expected to commence in early 2025

and are being funded with FY 2023

appropriations of $500,000 that

FLYHT was awarded in

September 2023.

FLYHT Aerospace Solutions Ltd.:

FLYHT provides airlines with Actionable

Intelligence to transform operational

insight into immediate, quantifiable

action, and delivers industry leading

solutions to improve aviation safety,

efficiency, and profitability. This unique

capability is driven by a suite of

patented aircraft certified hardware

products. These include AFIRS, an

aircraft satcom/interface device that

enables cockpit voice communications,

real-time aircraft state analysis, and the

transmission of aircraft data while

inflight. The AFIRS Edge is a state-ofthe-art

5G Wireless Quick Access

Recorder (WQAR), Aircraft Interface

Device (AID), and Aircraft Condition

and Monitoring System (ACMS). The

Edge can be interfaced with FLYHT’s

TAMDAR probe or the FLYHT-WVSS-II

relative humidity sensor to deliver

airborne weather and humidity

data in real-time.

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AIRCRAFT IT Operations • WINTER 2024 • 11


NEWS

Icelandair among first to leverage

Beams’ Ai Co-Analyst in the iQSMS

Safety Management System

ASQS and Beams Safety AI

support Iceland’s Flag Carrier

with automated hazard

identification

In late September 2024, ASQS, a leading

global provider of integrated aviation

Quality and Safety Management

solutions (QSMS), was proud to

announce that Icelandair, the national

flag carrier of Iceland, is among the first

customers for the revolutionary Ai

Co-Analyst in iQSMS. Developed by

Beams Safety AI, a forward-thinking AI

insights provider, the Ai Co-Analyst

promises to transform aviation safety by

significantly improving the ability to

analyze large volumes of safety reports

and data in real-time, directly in iQSMS.

The Ai Co-Analyst, released in May

2024, uses cutting-edge artificial

intelligence to revolutionize how aviation

organizations detect hazards and risks

within their safety data. This powerful

tool automates hazard identification

within safety reports in iQSMS,

uncovering hidden connections and

trends that might be missed by

human analysts.

By choosing the Ai Co-Analyst,

Icelandair joins a growing list of airlines

AIRCRAFT IT Operations • WINTER 2024 • 12


NEWS

committed to harnessing the potential of AI-assisted

hazard detection. Seamlessly integrating with

Icelandair’s existing iQSMS setup, the Ai Co-Analyst

empowers the airline to proactively identify and

mitigate potential safety risks and to elevate overall

operational safety.

“ASQS and Beams have demonstrated an

exceptional ability to drive meaningful change through

their innovative collaboration with aviation safety

experts. Their team’s dedication to responsible

innovation is unmatched. The aviation industry faces an

urgent need to advance safety risk management, and

adopting these new approaches is crucial. Icelandair

has been fortunate to be an early partner in this

journey, and we are now proud to support what we

believe to be the leading initiative in safety risk

management”, said Jens Bjarnason, Director Safety &

Compliance at Icelandair.

“The Ai Co-Analyst is a game-changer for aviation

safety,” said Günther Schindl, Co-Founder and CEO of

ASQS. “We are excited to partner with Beams Safety AI

on this innovative solution and empower Icelandair,

along with other iQSMS customers, to make datadriven

decisions that ultimately keep passengers and

crew safe. Icelandair’s adoption of the Ai Co-Analyst

further validates it’s potential to revolutionize aviation

safety management.”

A notable feature of this AI tool is the visualization

of interrelated risks. By analyzing safety reports in the

iQSMS Reporting Module, the Ai Co-Analyst creates a

correlation map that highlights related threats and their

likelihood of occurrence. This creates a deeper

understanding of safety events and facilitates proactive

risk assessments based on current trends.

“Our mission at Beams is to empower safety

analysts to adopt proactive and predictive approaches

to risk management,” said Alan Sternberg, Co-Founder

and CEO at Beams Technology.” By combining ASQS’s

leadership in aviation safety and risk management

software with Beams’ cutting-edge AI technology, we

are providing airlines like Icelandair with a robust and

forward-thinking solution. Together, we are setting new

standards for safety and innovation.”

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AIRCRAFT IT Operations • WINTER 2024 • 13

2024-11-26 10:03 AM


NEWS

European Cargo chooses EFOS

Training by Evoke Systems

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In mid-October 2024, Evoke Systems

was pleased to announce that

European Cargo has chosen EFOS

Training by Evoke Systems Limited as

their new Training Management

System. This choice kick starts the

beginning of a dynamic partnership

focused on optimizing European

Cargo’s training processes and driving

improvements in training delivery.

Evoke’s advanced cloud-based

EFOS solution is designed to streamline

and automate training activities,

ensuring compliance, and providing

robust information management and

analytical insights. By adopting EFOS,

European Cargo aims to improve

operational efficiency and training

effectiveness, underscoring their

commitment to excellence.

James Cartwright, Senior

Commercial Manager at Evoke,

commented: “From the outset, the

team at European Cargo clearly

defined their goals and requirements

when seeking an innovative training

management solution that would

support their continued growth and

evolution as an airline. I am very proud

that EFOS has been selected to help

achieve these objectives and we are

eager to embark on this

project together”.

Dave Smeeton, the Head of Training

at European Cargo commented that,

“Evoke have been exceptionally

proactive in providing solutions tailored

to some of our more unique training

requirements. We are excited to use

EFOS to streamline our training

administration processes and to utilize

the in-depth analytics to enable us to

effectively measure the impact of our

training programs”.

European Cargo: The UK’s largest

widebody cargo aircraft operator,

European cargo operates Airbus

A340-600F aircraft across a variety of

scheduled programs and charter

flights. The airline has a fleet of 12

AIRCRAFT IT Operations • WINTER 2024 • 14


NEWS

Airbus A340-600 aircraft with eight

currently based at Bournemouth

Airport. Since 2022, European Cargo

has been converting its aircraft to full

freighters using a unique main deck

cargo pod system. Four of the modified

aircraft are currently operational. Six

modified aircraft will be operational by

October and ten aircraft by the end of

2025. Each aircraft has a maximum

payload of 76 tonnes with 440 cubic

metre capacity across the upper and

lower decks. The A340-600F is

capable of non-stop flight over long

distances, which along with its

volumetric capacity, makes it extremely

suitable for carrying e-commerce

volumes from China to the UK.

Evoke: Founded in 2003 by Captain

Mark Linney and Dr Craig Howard,

Evoke provides trusted, innovative, and

scalable software solutions exclusively

to the worldwideprem aviation sector

across flight operations, crew training,

leave management, and document

management. With a strong focus on

data, Evoke’s industry leading solutions

across the web and iPad support

customers with compliance in a heavily

regulated industry, providing critical

analytical insights and streamlining

operational efficiencies to drive cost

benefits and improve staff satisfaction.

Through unparalleled levels of

customer service, Evoke works

collaboratively with customers,

developing and sustaining strong,

long-term relationships that promote

value and excellence in everything

the business does.

SunExpress signs multi-year

contract with Bytron

Complete EFB

Data Usability

Visit bytron.aero

In early October 2024, SunExpress

entered a multi-year agreement with

Bytron Aviation Systems to implement

the latest digital technology that will

optimize their flight operations. The

German-Turkish leisure airline will be

equipping their pilots flying a fleet of

over 70 Boeing 737 aircraft, with

Bytron’s software solution called

skybook. The agreement includes a

fully integrated Electronic Flight Bag

(EFB) and supporting Ground Portal

for streamlining flight-phase operations

and enhancing their operational

data management.

Shane Spencer, CEO of Bytron

added, “We’re incredibly proud to

support SunExpress in their digital

transformation journey. We look

forward to continuing to work closely

with the SunExpress stakeholders, to

streamline their operations

and workflows.”

AIRCRAFT IT Operations • WINTER 2024 • 15


NEWS

Better decisions on the fly.

Elevate your operational decision

making through increasingly

volatile weather.

weathercompany.com/aviation

NAVBLUE launches Mission+

DOC Manager, the brand-new

software to manage flight

operations manuals

Cloud-based solution for

customization of Airbus /

Company manuals. There are

already more than 20 launch

customers, including Qatar

Airways, China Airlines,

Juneyao Airlines, Shenzhen

Airlines, Tibet Airlines, Japan

Airlines and Aer Lingus

NAVBLUE was very proud to announce,

in mid-October 2024, the launch of

Mission+ DOC Manager, its brand-new

cloud-based solution to manage and

customize Airbus and/or company

manuals, bringing more efficiency in

the documentation

management process.

Mission+ DOC Manager is the

NAVBLUE Documentation

Management Tool that offers major

benefits for airlines:

• Time savings, due to an efficient

process for data integration,

reconciliation and publication,

allowing multiple users

at the same time;

• Compliance tracking enabler, with

automated regulatory requirements

tracking reports.

• Reduced IT/maintenance costs,

thanks to the cloud-based solution

with secured access and backup

capabilities;

• Easy on-boarding, through online

role-based e-Learnings.

Among Mission+ DOC Manager’s main

functionalities are:

Authoring, customization and

reconciliation management of

manuals: create content from scratch;

adapt Airbus manuals to own customer

requirements and regulations; keep

customer’s customization from one

revision to another; allow Word® like

edition without any XML knowledge.

Fleet update and sub-fleet

management: designed to manage

documentation of any fleet size and

complexity (different aircraft

configuration) by facilitating aircraft

addition or removal from fleet; manage

your manuals fleet by fleet or

even tail by tail.

Non-English languages: allows

publication of manuals in languages

other than English if required, and even

recovering previous translations and

identifying the new sections of manuals

requiring translation.

Publication: allows time savings

thanks to scalability of the software

transforming XML data into PDF/HTML;

outputs being fully compatible with

NAVBLUE EFB software.

Using the latest available

technologies to ensure the best user

AIRCRAFT IT Operations • WINTER 2024 • 16


NEWS

Aircraft IT half page Dec2024.pdf 2 2024-11-06 11:48

experience, Mission+ DOC Manager is

the Document Management System

enabling the end-to-end process from

editing on ground to consultation on

board in the NAVBLUE Electronic

Flight Assistant.

Mission+ DOC Manager launch

customers include Qatar Airways, China

Airlines, Juneyao Airlines, Shenzhen

Airlines, Tibet Airlines, Japan Airlines

and Aer Lingus.

Marc Lemeilleur, CEO of NAVBLUE,

said: “At NAVBLUE, we are committed

to bringing the best of data technology

to our customers, continuously

enhancing our range of solutions to

provide them with more operational

efficiency and cost-effectiveness. With

Mission+ DOC Manager, we aim to

streamline the documentation

management process, to help airlines

gain time and improve their efficiency.

We are grateful to the airlines who have

already trusted us with this new

solution and are excited to move

forward with them.”

According to Samuel Lai, Flight

Operations Division at China Airlines:

“The user-friendly interface of Mission+

DOC Manager is intuitive and

responsive, and the document

processing is clear, quick and reliable.

The transition was smooth, thanks to

NAVBLUE’s excellent team and

support. They ensured our data was

migrated seamlessly and provided

great training. Mission+ DOC Manager

has made our work so much easier.”

Masayoshi Nakata, Flight Operations

Engineer at Japan Airlines added: “The

implementation of Mission+ DOC

Manager has improved evaluation and

management processes of our FLT OPS

documents. The highlighting feature to

operator customisation is particularly

beneficial for us, given our frequent

need for unique modifications. Also, a

Word-like interface is very helpful for

efficient editing.”

Captain Khalid Issa A M Al-Hamadi,

Senior Vice President of Flight

Operations at Qatar Airways said:

“Mission+ Doc Manager is a gamechanger

for operational manual

customization. This tool takes an

innovative approach that uses web as a

medium, allowing users to tailor their

operational documents and approval C

process with ease. The integrated XML

M

editor, with its friendly interface, allows

users with no XML background to use Y

the tool with no difficulties. The

CM

domain and project concept

introduced in the tool have enabled MY

Qatar Airways users to define the set of

CY

operational manuals and to manage

multi-fleets, multi-CusCode, and major CMY

modification content updates

K

efficiently. The performance is stellar

— it’s fast and responsive, making the

customization and publication

process seamless.”

“We are very satisfied with the

performance of Mission+ DOC Manager.

The implementation was seamless and

NAVBLUE provided great support and

training all through the migration

process. Our experts have noticed a

significant evolution in the

management of their workload and real

time savings, we really notice the

difference.” Concluded Stephen Swan,

MEL Project Management Team

Lead at Aer Lingus.

Effortless documentation,

smooth compliance

Learn more

webmanuals.aero

Edit easily by automating

time-consuming tasks.

Automate compliance monitoring

and link directly to your documents.

Get instant distribution and offline

access to critical documents.

New AI-powered search for pilots

and readers in our EFB app.

AIRCRAFT IT Operations • WINTER 2024 • 17


NEWS

Thai SmartLynx selects

TrustFlight’s Centrik 5 for safety,

quality and risk management

TrustFlight Ltd., a technology

innovator focused on digitization of

the aviation industry, announced in

mid-October 2024 that Thai

SmartLynx, formerly BBN Airlines

Thailand, has selected TrustFlight’s

Safety, Quality, and Risk Management

platform, Centrik 5, to enhance

safety, reduce risk, and improve

operational efficiencies as it launches

in early 2025.

Part of the broader Avia Solutions

Group (ASG), Thai SmartLynx is set to

become Thailand’s first ACMI provider

when the carrier begins operations with

Airbus A320s. The rebranded operator

will support Thailand’s rapidly growing,

tourism-driven market, which has seen

a notable increase in activity after the

COVID-19 downturn.

“We are proud to select TrustFlight

for our Safety, Quality, and Risk

management system,” stated Mr. Apirak

Homlaor, CEO, Thai SmartLynx. “Far

more than enabling seamless safety

and quality management, TrustFlight’s

prowess as a real-time operational

management system ensures our

teams remain connected, in real-time,

as we respond to dynamic changes

synonymous with the aviation industry.”

Thai SmartLynx will leverage Centrik

5’s full ecosystem of modules, including

Safety, Compliance (Quality), Risk,

AIRCRAFT IT Operations • WINTER 2024 • 18


NEWS

Training, Workflows, and Regulations to oversee its

operations. With the Regulations and Workflows

modules, Thai SmartLynx will receive real-time

notifications when changes to regulations occur,

automatically alerting and assigning actions to ensure

proactive maintenance of stringent safety and

compliance regulations.

“We are keen to grow our presence in the rapidly

growing APAC region and are excited to support Thai

SmartLynx’ ACMI operations in Thailand,” said Karl

Steeves, CEO, TrustFlight. “Centrik is known across

the entire aviation and aerospace industry as a

leading SMS, QMS, and RMS platform, and we are

keen to showcase how it can provide value to

operators by replacing multiple tools and systems in a

bid to offer better operational management.”

TrustFlight: As a digital technology innovator

focused on the aviation industry, TrustFlight’s best- inclass

digital tools and services provide new levels of

safety, efficiency and insight to everyone involved in

the operation and maintenance of aircraft. TrustFlight

boasts a suite of digital solutions. Electronic Tech Log

automates flight data entry, scheduling, and

maintenance recording. Centrik offers managers a

360-degree view of company operations. MEL

Manager serves to digitize and manage minimum

equipment lists. Originally founded by two

commercial pilots, TrustFlight has grown to become a

global firm supporting a wide variety of airlines,

airports, maintenance providers and regulators.

Thai SmartLynx: formerly known as BBN Airlines

Thailand, Thai SmartLynx, specializes in ACMI

(Aircraft, Crew, Maintenance, and Insurance) and

charter services. The company, in a partnership with

Avia Solutions Group, the world’s largest ACMI

provider, and local partners, is in the final stages of

getting approval for its Air Operator’s Certificate. Thai

SmartLynx is expected to begin operations in early

2025, focusing on providing ACMI services, which

allow other airlines to lease aircraft and crews for peak

travel seasons or other needs. The airline will initially

operate Airbus A320s and is positioned to become

Thailand’s first ACMI provider. Its services will help

meet the growing demand for additional air travel

capacity in Thailand, particularly during peak tourist

seasons. With Thailand’s tourism recovering to

pre-pandemic levels and expected to grow further in

the coming years, Thai SmartLynx is strategically

positioned to address the seasonal aircraft

shortages in the region.

Ground Server now providing business intelligence, including CO2 Emissions Monitoring

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Passenger Relationship Management, Inflight Sales Reports, Luggage

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AIRCRAFT IT Operations • WINTER 2024 • 19


NEWS

WxFusion Cb-global: avoiding

turbulence with Nowcasts

CHALLENGE — Pilots often face the

challenge that the weather can change

abruptly during a flight. This can lead to

severe turbulence, which can endanger

people and equipment. For pilots, it is

sometimes difficult to recognize

convective activity, because of the

limitations of the on-board radar and the

fact that conventional weather forecasts

cannot predict the exact location and

time of the occurrence of convection.

Solution — The company WxFUSION

offers a solution with their Cb-global

product. Cb-global uses satellite and

lightning data to detect thunderstorms

and convectively induced turbulence in

near real-time and provides a forecast

up to one hour based on these

observations. This method is referred to

as nowcasting and provides valuable

information about the weather hazards

beyond the limited view of the on-board

radar and with high accuracy with

regard to the hazard’s time of

occurrence, location, and development.

Key features of Cb-global include:

Early Warning: Cb-global provides a

situational overview of thunderstorm

and convective turbulence activity in

real-time and informs pilots of

significant thunderstorm and turbulence

activity already 45 minutes beforehand.

This information allows the pilots to take

proactive measures.

Detailed Real-Time Information:

Continuous updates every ten minutes

give pilots an accurate picture of the

dynamic and rapidly changing

convective cells along their flight route.

Better Decision-Making: For

example — with information from

Cb-global, pilots can turn on the

seatbelt signs in time or choose

alternative routes to avoid

turbulent areas.

Result — Cb-global can significantly

reduce the risks posed by abrupt weather

changes, providing weather hazard

analyses and nowcasts in real time with

details that cannot be forecasted with

traditional weather forecasting models. Its

advanced technology offers the ability to

accurately monitor and predict dangerous

and dynamic convective weather

conditions. This can greatly improve

aviation safety by enabling pilots to decide

on proactive measures in time.

Watch out: Cb-global will be

soon part of Logipad EFB

Read the full story on Aircraft IT Website

AIRCRAFT IT Operations • WINTER 2024 • 20


NEWS

Aircraft Commerce Conferences

How do you manage

your training center?

Bringing the key players in

aviation together

Now in their 18th year, Aircraft

Commerce Conferences will see a 2025

schedule covering EMEA, Americas and

APAC, as well as a global Flight

Operations conference. All conferences

and accompanying Vendor Exhibition

areas will enable delegates from across

the global aviation sector to meet with

world class software vendors and to

learn about their solutions.

Topics covered in the conferences

range across the full spectrum of IT

applications in aviation from

Engineering to Operations. There are

also case study presentations from

airlines and MROs, about their real-life

experiences with software solutions,

and, from world-class software

vendors, about the solutions they offer.

Plus there are presentations by the key

bodies that regulate, represent and

manage global aviation.

An information Pick `n’ Mix

There’s real value to be gained from

Aircraft Commerce Conferences

including the chance to pick those

vendors in the exhibition area whose

solutions address issues relevant to

your airline or MRO, and to arrange

face-to-face demos and discussions.

There is also the chance to mix in a peer

group, that is usually scattered across

the globe, to discuss shared challenges

and share ideas both in the conference

and in informal chats around the event.

The 2025 Aircraft Commerce

Conference schedule

Airline & Aerospace MRO & Flight

Operations IT Conference EMEA: 17th

& 18th June 2025. Hotel NH Noordwijk

Conference Centre, Amsterdam, The

Netherlands

Airline & Aerospace MRO & Flight

Operations IT Conference AMERICAS:

9th and 10th September 2025. Hyatt

Regency Hotel, Miami FL, USA

Airline & Aerospace MRO & Flight

Operations IT Conference APAC: 15th

and 16th October 2025. Amari

Watergate Hotel, Bangkok, Thailand

18th Annual Flight Operations

Conference GLOBAL: 3rd and 4th

December 2025. Radisson Hotel &

Conference Centre, London

Heathrow UK.

For exhibition and sponsorship

enquiries, please contact:

ed.haskey@aircraft-commerce.com

Discover for simpler

end-to-end & integrated operations

simorg.aero gozendigital.com

GÖZEN DI G I TAL

AIRCRAFT IT Operations • WINTER 2024 • 21


NEWS

Atlantic Flight Training Academy

selects Simorg for digital

transformation in pilot training

“Let your pilots fly and leave

the EFB operation to us”

Visit: efbadminservices.digital

LinkedIn: www.linkedin.com/company/efb-admin-services

In early November 2024 Gözen Digital

Aviation was pleased to announce that

the Atlantic Flight Training Academy

(AFTA) has chosen Simorg as their

digital solution for managing training

operations. AFTA, based in Cork,

Ireland, is the first Irish institution to

adopt Simorg, marking another

milestone in Simorg’s rapid growth

across Europe.

AFTA’s decision to implement

Simorg reflects its commitment to

enhancing operational efficiency,

providing cutting-edge tools for pilot

training, and maintaining its reputation

for delivering exceptional results in

aviation training. By integrating

Simorg’s digital platform, AFTA will

streamline processes, improve data

management, and ensure a seamless

training experience not only for

students but also instructors as well.

Mert Yağcı, Commercial Director of

Gözen Digital Aviation, commented on

this significant collaboration: “We are

truly glad to see Simorg’s rapid

AIRCRAFT IT Operations • WINTER 2024 • 22


NEWS

expansion in Europe with a

longstanding institution like AFTA

joining our platform. AFTA’s focus on

exceptional pilot training will now be

enhanced with the integration of

Simorg’s advanced digital solutions.”

Mark Casey, Founder, CEO, and

Head of Training at AFTA, said “At

AFTA, we are constantly looking for

ways to improve the efficiency and

effectiveness of our training operations.

By adopting Simorg, we are ensuring

that our students and instructors have

access to the most advanced tools

available, enabling smoother, more

streamlined operations. We are truly

looking forward to embracing all that

Simorg has to offer our flight

training academy.”

Gozen Digital Aviation: Gozen Digital

Aviation (GDA) focuses on creating

advanced digital solutions for the

aviation industry, while also managing

the digital strategies of leading

companies in the market. GDA creates

high functionality software through the

expertise gathered from multiple

verticals of aviation. The company is

currently dedicated to developing

software in segments such as flight

operations, training center

management, aviation security, ground

handling operations, crew scheduling/

aircraft management, flight/trip

planning and aviation finance.

SIMORG: as an end-to-end and

integrated training management

software tailored for simulator centers

and flight schools, SIMORG integrates

features such as scheduling, training

management, maintenance,

compliance, inventory management

and reporting, to support the

operational needs of flight

training organizations.

About Atlantic Flight Training

Academy (AFTA): AFTA is one of

Europe’s largest and leading flight

training academies, based in Cork,

Ireland. It has been delivering

exceptional pilot training programs

since its inception, providing worldclass

training to cadets from

around the globe.

AIRCRAFT IT Operations • WINTER 2024 • 23


NEWS

PPS FLIGHT PLANNING | CREWBRIEFING | OPSCONTROL

WeatherWatch including

Significant Weather Alerts

When weather forecasts indicate conditions surpassing your predefined

thresholds, the OpsControl WeatherWatch module enhances your situational

awareness, confronting the complexities of changing weather. It promptly

informs your team with real-time alerts displayed on your screens and sent

to your chosen email recipients.

Microsoft Flight Simulator uses

Lido navigation data from

Lufthansa Systems

Significant deviation and

notification/alerts

GADSS compliant

(4D/15)

BOOK YOUR DEMO

for an easy and intuitive Operational Control

Global Flight Tracking - in

oceanic and remote areas

Post flight data

• Lido navigation data and charts

from Lufthansa Systems form

the basis for the navigation for

the new Microsoft Flight

Simulator 2024

• Aviation enthusiasts gain

access to Lido data and charts

that commercial airlines use

• With Lido data embedded,

Microsoft further pushes the

boundaries of realism in

Microsoft Flight Simulator 2024

In early November 2024, Lufthansa

Systems revealed that it was

collaborating with Microsoft and

making Lido Sky Data and Lido Route

Manual available not only to

professional pilots and pilots in training

but also to more than 15 million

aviation enthusiasts worldwide who

enjoy using Microsoft Flight Simulator.

As the new version of Microsoft

Flight Simulator launches, it becomes

even more realistic, giving the virtual

pilot an incomparable feeling of flying.

Lufthansa Systems plays an essential

role in this, as its data now forms the

basis of the simulation’s heart: the

navigation. Microsoft Flight Simulator

opted for Lufthansa Systems because

of its high-quality data, exceptional

charting standards, professional

experience, and position in the market.

“Microsoft Flight Simulator is not

only a globally beloved game by

aviation enthusiasts but stands for the

most realistic flight simulations for

private use for decades. I, myself, am

also an enthusiastic Microsoft Flight

AIRCRAFT IT Operations • WINTER 2024 • 24


NEWS

Simulator user, and I am delighted that other aviation

enthusiasts can now experience this realistic

simulation with our professional data,” said

Philipp Barzen, Head of Lido at Lufthansa Systems.

The new version of the simulator will raise the

standard of their data and charts to a higher level:

Lido Sky Data offers navigational data in line with

ARINC 424 for various systems and applications

including standardized navigation information such as

airports, waypoints, navaids, airways, and terminal

area procedures. The data provided by Lufthansa

Systems has been widely used in the aviation industry

for more than 20 years.

The Lido Route Manual charts used in Microsoft

Flight Simulator provide access to charts usually used

by commercial airlines. The charts intuitively display

aeronautical procedures like SID, STAR, and

approach procedures.

“With the Lido data and charts from Lufthansa

Systems, we can offer our customers a more realistic

and precise experience. This new data will add a

higher coverage of regions and new airports to

explore. As Microsoft Flight Simulator becomes even

more professional, it is a great opportunity for the

players to develop their skills and safely navigate

extreme flight situations, pushing the limits of aircraft

and their own abilities,” said Jorg Neumann, Head of

Microsoft Flight Simulator.

New features of Microsoft Flight Simulator include

visually enhanced airports and complemented

locations such as glider airfields, oil rigs, and

lighthouses. For the first time, the flight crew will be

able to leave the aircraft to explore its surroundings,

expanding the flight simulation into a life simulation.

Additionally, new missions will be included, such as

fighting forest fires, search and rescue missions, and

freight transports with giant aircraft or air races. The

new features will include a virtual electronic flight bag

(EFB), which will mimic the EFB, that provides pilots

with all the information they need for a safe flight —

including the Lido charts.

Take real control of aviation safety management

with Ideagen Coruson

Minimize risks, anticipate problems, harness knowledge and learning and turn it

into actions that will help you thrive.

Action management.

Document control and policy management.

Audit management.

Incident management and reporting.

Operation risk management.

Performance monitoring.

Change control.

Business process modelling and automation.

To learn more visit ideagen.com/solutions/quality/coruson

AIRCRAFT IT Operations • WINTER 2024 • 25


NEWS

Comply365 appoints Ilia Kostov

as Chief Executive Officer

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Veteran travel and aviation

software executive to lead

global business

transformation for leading

global all-in-one compliance,

safety and training platform

Comply365, a leading global provider

of compliance, training and safety

management solutions for the

aviation, rail and defense industries,

announced, in mid-November 2024,

the appointment of Ilia Kostov to Chief

Executive Officer. Comply365 is a

portfolio company of Insight Partners

and Liberty Hall Capital Partners. Mr.

Kostov succeeds Rob Morgan, who first

joined Vistair Limited in 2015 and

helped lead the company through an

important period of growth and

integration, including overseeing the

merger of Comply365 and Vistair,

which was announced in January 2024.

Mr. Kostov, a travel and aviation

software industry veteran, has more

than two decades of experience

leading product and sales strategy,

finance, operations, marketing and

customer service organizations. Mr.

Kostov is a business transformation

leader who has worked in aviation and

broader travel industry software,

including roles at Sabre,

GuestLogix and Amadeus.

“We are thrilled to welcome Ilia to

the team to lead the next phase of

Comply365’s value creation. Ilia’s

proven track record in product,

strategy, operations and acquisition

integration makes him an ideal leader

and will provide invaluable leadership

for Comply365’s next phase of organic

and inorganic growth,” said James

AIRCRAFT IT Operations • WINTER 2024 • 26


NEWS

Black, Partner at Liberty Hall.

“As a multidisciplinary leader with deep experience

in the aviation software industry, Ilia has excelled at

delivering ground-breaking solutions, enhancing

customer experiences, and delivering on aggressive

growth goals. We are confident in our belief that he

will guide us to new heights,” added Henry

Frankievich, Managing Director at Insight Partners.

“I am thrilled to join Comply365 at an inflection

point in its already very successful history,” said Mr.

Kostov. “I am looking forward to supporting

Comply365’s outstanding global team and executing

our strategy for the benefit of our aviation, rail and

defense customers. Comply365 has an exciting

opportunity to introduce an integrated and

comprehensive platform that aims to improve safety

and compliance, increase operational integrity and

reduce operating costs. This industry-first value

proposition and innovation is expected to drive ROI

for our customers.”

Comply365: as a leading provider of operational

content management, safety management and

training management in the highly regulated

industries of aviation, defense and rail, Comply365

provides a powerful combination of expertise and

products underpinned by unified best practices,

providing airlines, rail and defense organizations with

a single digital platform to elevate operational

excellence, transform safety management and

training, with closer integration of relevant data sets

across domains. By empowering airline, rail and

defense organizations with an all-in-one

compliance, safety, training and data platform,

Comply365 ensures their crews and assets are always

geared for peak operational performance,

unlocking unparalleled financial and operational gains

through more streamlined, robust and agile

operations. Comply365 is the trusted technology

partner of many of the most progressive aviation and

defense organizations worldwide with a global

customer base of over 140 airlines, defense and

rail organizations.

Record 2024 Flight

Operations Conference

The 2024 Aircraft Commerce Flight Operations

Conference saw more than 400 delegates, up 13

percent on 2023. Speakers, including from

SunExpress, Icelandair, British Airways, Vueling, and

Swiss International Airlines, covered topics from EFB

implementation, transforming flight operations with

real-time weather data, implementing AOC datalink

for operation fuel efficiency through automation of

preflight phase, to transitioning from one

eTL to another.

Ed Hasky, Events Director, Aircraft Commerce,

concluded, “The Conference was a huge success.

Exhibitors, speakers, and delegates all collaborated to

make it our biggest and best attended flight

operations conference to date. Thank you to

everybody that attended and we will see you on the

circuit in 2025”

Are you ready for digital transformation?

Control Costs of Operations

through efficient planning and optimization

Exploit Your Data

to gain business insights & predictive analytics

Optimize Performance

in both flight and ground operations

Infotech Solutions for Management of:

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Crew Planning, Scheduling, & Monitoring

Engineering, MRO, Logistics, & Inventory

eDocuments, eLearning, Training, & Safety

Do contact us to see how we can work together on the

accelerated digital transformation of your IT systems.

contact@laminaar.com.sg | www.laminaar.com

SINGAPORE | INDIA | USA

Unified | Comprehensive | Modular | Cost-effective

AIRCRAFT IT Operations • WINTER 2024 • 27


NEWS

OpenAirlines raises nearly €45m to

accelerate the aviation industry’s

ecological transition

In mid-November 2024 — OpenAirlines, a world

leading provider of eco-flying software solutions,

announced a new milestone in its growth trajectory

after raising nearly to 45 million euros from Eiffel

Investment Group, leading the operation through its

Eiffel Essentiel fund, with the backing of Mirova, a

Natixis Investment Managers affiliate dedicated to

sustainable investments. Both funds are leading the

way in Europe’s energy transition.

These two leading players in the field of energy

transition in Europe are committed to supporting the

growth of OpenAirlines, previously backed by Alter

Equity, in order to speed up the company’s vital

contribution to the aviation industry’s decarbonisation

drive. This line-up will also be joined by the Caisse de

Retraite du Personnel Navigant Professionnel de

l’Aéronautique Civile (France’s pension fund for cabin

crew in the civil aviation industry, known as CRPN) by

the end of this year. The company plans to draw on the

support provided by these new shareholders to further

develop its business across North America and Asia

and make acquisitions that will add to its

range of services.

Reducing CO2 emissions and costs: fuel, a

major issue within the aviation industry

The aviation industry accounted for 2% of the world’s

CO₂ emissions in 2022 and is in the midst of a

transition, with most airlines aiming to become carbon

neutral by 2050 in response to the climate emergency.

Fuel plays a crucial role in achieving this goal,

representing approximately 30% of an airline’s

operating expenses, making it a significant economic

lever. It is with this dual challenge in mind that

Alexandre Feray founded OpenAirlines back in 2006.

Breakthrough technology for a more

environmentally responsible

aviation industry

OpenAirlines is developing a digital environmental

performance management solution marketed under

the name of SkyBreathe® and designed to help airlines

reduce their fuel consumption and CO₂ emissions at

each stage of the flight cycle. The solution, available in

SaaS mode, leverages advanced machine learning and

artificial intelligence technologies, analysing over 15

million flights with the aim of issuing recommendations

and optimizing eco-flying. OpenAirlines boasts the

largest database on the market and a powerful set of

AIRCRAFT IT Operations • WINTER 2024 • 28


NEWS

tools, enabling pilots and ground crews to make better

decisions. By doing so, it reduces fuel consumption by

3% to 5% per flight and generates returns on

investment of 10x to 15x for its clients. The company

wishes to continue developing SkyBreathe® OnBoard,

its cockpit connectivity technology providing pilots

with recommendations in real time. It also seeks to

expand its product portfolio by designing tools tailored

to air traffic controllers as well as tools that will assist

airlines with their ESG programmes amid increasingly

stringent regulations.

Already generating a tangible impact on

the aviation industry’s ecological transition

This value proposition is unparalleled in the market and

has enabled OpenAirlines to quickly establish itself as a

key player in the aviation industry’s ecological

transition. Over 70 airlines worldwide currently make

use of its technology, including Air France, Korean Air,

EasyJet, JetBlue, flyDubai, Indigo and DHL. Companies

using SkyBreathe® made significant strides in reducing

their carbon footprints in 2023 by avoiding 1.4 million

metric tons of CO₂ and saving 420,000 tons of fuel. By

way of comparison, this corresponds to seven times

the amount of CO₂ saved by all the sustainable aviation

fuels (SAF) produced worldwide the previous year.

Profitable growth and solid

growth prospects

OpenAirlines has turned in a profit since 2021 and

delivered annual growth of 30% for the past five years.

It continues to expand rapidly, achieving €10 million in

annual recurring revenue (ARR) in 2024. The start-up is

headquartered in Toulouse and operates offices in the

United States, Canada and Hong Kong. It currently

generates 37% of its revenues in Europe, 30% in the

Americas and 33% in the Asia-Pacific, Middle East and

Africa region.

OpenAirlines is expanding its ambitions in the

aviation decarbonisation market, which is set to triple

in size by 2030, with this funding of nearly €45 million.

The operation seeks to consolidate the company’s

position as the world’s no.1 and is backed by Eiffel

Essentiel (the lead manager) and Mirova (via its private

equity strategy), both major contributors of funding for

Europe’s energy transition. The operation also marks

the exit of OpenAirlines’ long-standing investor, Alter

Equity, which has backed the company since 2015.

A new phase of growth to consolidate its

position as a world leader

With these new investors on board, OpenAirlines will

be able to step up its growth strategy and consolidate

its position as a world leader. It plans to do so by further

developing its business across Asia and North America,

both of which are strategic and fast-growing markets.

OpenAirlines also intends to cater to the entire

spectrum of airline departments by building on its

range of services aimed at enhancing energy

AIRCRAFT IT Operations • WINTER 2024 • 29

efficiencies and reducing carbon footprints. With this

in mind, OpenAirlines plans to launch an ambitious

external growth strategy seeking to expand the range

of services offered through its SkyBreathe platform.

Alexandre Feray, CEO of OpenAirlines, gave the

following statement: “Thanks to the support of Eiffel

Investment Group and Mirova, we now have the

resources we need to position ourselves as an

aggregator within our market. We will be able to make

bolt-on acquisitions aimed at beefing up our range of

products and services and thus cater to airlines as a

real digital game-changer when it comes to reducing

carbon footprints. Having already embedded our

technology in the cockpit, our aim now is to rally all

business lines around a joint project: to combine

operating performance with environmental

engagement in order to help build a more sustainable

aviation industry”.

Céline André, Director of the Eiffel Essentiel fund,

added: “OpenAirlines is currently the only player on the

market offering airlines the actual tools they need to

take urgent action, bearing in mind that the industry

has net zero emissions targets to meet by 2050 and

that the requirement to integrate sustainable aviation

fuels will take time to deliver any benefits. The

company is already generating an impressive financial

and non-financial impact, and we are delighted to

support it through this next phase of its development”.

Youssef Belatar, Investment Director at Mirova, had

the following to say: “The aim of our strategy is to

combine financial returns with support for the

environmental transition by deploying acceleration

capital that finances innovative solutions. OpenAirlines

is an inspiring example of how technological innovation

can help industries transition to a more sustainable

business model. OpenAirlines makes use of advanced

environmental performance management solutions

and therefore also offers concrete tools geared

towards helping airlines reduce their carbon emissions

and operating expenses. We are excited to become

involved in the next stages of OpenAirlines’

growth trajectory”.


NEWS

Conduce makes history in Antarctica

On November 7, 2024, Conduce’s eTechLog8

achieved a remarkable milestone as the first

electronic tech log system used by an aircraft

operating at Antarctica’s Troll Research Station.

Smartwings, which operated the flight on a Boeing

737 MAX 8, went fully live on eTechLog8

earlier this year.

Smartwings first entered Antarctica in 2022,

bringing a Boeing 737 MAX to Troll Airfield as part of a

specialized operation to support the Norwegian Polar

Institute. With a 3,000-meter runway carved from ice,

the airfield sits at 1,232 meters above sea level and

requires rigorous safety checks and equipment

preparation. Crew members, who undergo survival

and specialized landing training, closely monitored

weather patterns and runway conditions in real time

through satellite-linked communications, ensuring

that the MAX 8 could safely operate on

the icy surface.

Smartwings chose Conduce’s eTechLog8 to

replace paper logbooks with a real-time, electronic

solution that integrates seamlessly with existing airline

systems like OASES and internal CAMO/Flight Ops

systems. After a rigorous evaluation process,

Smartwings found Conduce’s eTechLog8 to be the

ideal choice due to its proven track record with

various airlines and its ability to handle complex

aviation needs across different aircraft

types and regions.

@ConduceGroup

There has never been a better time

to go paperless with eTechLog8

Find out more

+44 (0)333 888 4044 info@conduce.net www.conduce.net

AIRCRAFT IT Operations • WINTER 2024 • 30


NEWS

Smartwings uses rugged Dell tablets for

eTechLog8, provided by Conduce, which bring

significant benefits in challenging environments,

especially the freezing temperatures of Antarctica.

These tablets are durable enough to withstand

heavy usage in varying conditions, providing

Smartwings with a reliable, robust platform to access

and update technical logs, defect findings, and

maintenance information in near real time

during this mission.

Global connectivity (provided by eTechLog8’s 5G

SIM) is a critical factor for airlines, that rely on

uninterrupted data transmission to support near

real-time updates and compliance. Airline operators

often express concern over network coverage,

especially in remote regions where even basic

connectivity can be limited or unreliable. However,

eTechLog8’s performance during Smartwings’

Antarctic flight demonstrates that consistent,

high-quality connectivity is achievable even in isolated

locations like Troll Research Station. eTechLog8

maintained a steady connection, allowing essential

data to flow seamlessly between the aircraft and

support teams. This success in extreme conditions

highlights how advanced connectivity solutions can

now extend reliable service far beyond urban hubs,

reassuring airlines about the reliability of global tech

log systems in their operations across diverse and

challenging environments.

The journey of OK-SWB from Prague, with stops in

Abuja and Cape Town, and then onward to Troll,

underscores the rigorous planning and innovation

required for such remote operations. This successful

mission to Troll Airfield is a promising indicator for

airlines considering electronic logbooks but worried

about connectivity in remote regions, proving that

even Antarctica can support robust

digital communication.

The combination of Smartwings’ logistical

precision and Conduce’s cutting-edge electronic tech

log solution has set a new standard in aviation

technology for flights in harsh and isolated regions.

Try NAVsystem

Learn more

AIRCRAFT IT Operations • WINTER 2024 • 31


NEWS

Key Lime Air expands partnership with eTT

Aviation, adopts flight planning solution

In early November 2024, eTT Aviation, a leading

provider of comprehensive aviation management

solutions, was excited to announce that Key Lime

Air, a valued client since 2018, has expanded its

partnership by adopting eTT’s SkedFlex Flight

Planning solution. This new application marks a

significant step forward in Key Lime Air’s commitment

to streamlining operations and enhancing

flight efficiency.

Key Lime Air, based in Englewood, Colorado, is

known for its dual mission of providing exceptional

passenger and cargo services. As the parent company

of Denver Air Connection, Key Lime Air operates

scheduled passenger flights and charter services,

emphasizing reliability, safety, and customer service.

Their unique business model, which blends cargo and

passenger operations, requires precision and

flexibility in planning and execution.

Embracing enhanced flight planning

Since March 2018, Key Lime Air has successfully

utilized eTT’s SkedFlex Flight and Crew Management

System (FCMS) to optimize crew scheduling, resource

management, and operational oversight. Recognizing

a need to further refine their flight planning processes,

the airline sought a robust solution that could handle

their unique operation and improve response times to

operational changes. eTT’s SkedFlex Flight Planning

proved to be the perfect fit and went live in mid-

September 2024.

“Implementing Flight Planning was the next logical

step for us,” said Greg Bogosian, Operations Manager

at Key Lime Air. “eTT Aviation has been a trusted

partner for years, supporting our growth and

operational goals. With Flight Planning, we’ve

streamlined our processes and improved our

efficiencies, which benefits both our passengers and

our cargo clients. We expect this to be further

enhanced when we implement the mobile briefing

available with SkedFlex Mobile allowing the

dispatcher to send the flight briefing to the crew

members’ mobile device.”

Benefits of eTT’s SkedFlex Flight Planning

• The adoption of eTT’s Flight Planning solution

offers Key Lime Air several key advantages:

• System Configuration: Provides the ability to make

the system function as needed as opposed to

having a one size fits all solution that requires

customization for out specific needs.

• Real-Time Data Integration: Provides up-to-date

information on weather and NOTAM information

and alerting when something has changed that the

Dispatcher needs to be aware of.

AIRCRAFT IT Operations • WINTER 2024 • 32


NEWS

• User-Friendly Interface: Empowers

dispatchers with intuitive tools for

rapid, effective decision-making and

gives them the ability to modify the

user interface to meet their

particular workflow.

• Operational Reliability: Enhances ontime

performance and reduces

potential disruptions to flights.

Dana Knight, Product Director at eTT

Aviation, said, “We’re proud to see Key

Lime Air take their operations to the

next level with our Flight Planning

solution. This step exemplifies how our

suite of products can support airlines in

achieving greater efficiency and

reliability. We look forward to

continuing our strong partnership

with Key Lime Air.”

Key Lime Air: Founded in 1997, Key

Lime Air has grown into a multifaceted

aviation service provider, offering both

passenger and cargo solutions. The

airline’s commitment to excellence and

safety is reflected in its operations

under the Denver Air Connection

brand, which serves communities with

scheduled passenger flights connecting

regional hubs. Key Lime Air’s focus on

adaptable, high-quality service has

established its reputation as a trusted

carrier in the aviation industry.

eTT Aviation: Headquartered in

Boise, Idaho, eTT Aviation is a premier

provider of comprehensive software

solutions designed to support the

complex needs of airline operations.

With products like the Flight and Crew

Management System (FCMS), Flight

Planning, and MISA, eTT Aviation

empowers airlines to optimize

operations, streamline flight planning,

and enhance overall efficiency.

Looking Forward

This expanded partnership between

eTT Aviation and Key Lime Air is a

testament to the effectiveness of

innovative technology in meeting

the unique challenges of regional

and cargo-focused airlines. As Key

Lime Air continues to set standards

for operational efficiency, eTT

Aviation is committed to supporting

their journey with best-in-class

software solutions.

AIRCRAFT IT Operations • WINTER 2024 • 33


2023 August_Aircraft IT eJournal_m2.pdf 1 8/25/23 12:17 PM

NEWS

incorporate ASAP’s runway analysis to

determine maximum takeoff and

landing weight as well as any limitation

computed during enroute analysis for

drift down weight limitations. This

collaboration is designed to optimize

the accuracy of flight plans, ensuring

compliance with operational safety

standards while maximizing payload

efficiency.

“Our partnership with ASAP is an

important step in reinforcing our

commitment to providing

comprehensive, data-driven flight

planning solutions,” said Tom LaJoie,

President and CEO of eTT Aviation. “By

integrating ASAP’s precise weight

analysis tools, we can offer operators

more informed and efficient decisioneTT

Aviation announces strategic

integration partnership with

Aviation Software, Inc. (ASAP)

In early November 2024 eTT Aviation,

a leader in aviation management

software solutions, was proud to

announce an exciting new integration

partnership with Automated Systems in

Aircraft Performance, Inc. (ASAP), a

trusted provider of advanced runway

and enroute analysis tools. This

strategic collaboration is set to enhance

eTT Aviation’s Flight Planning System,

providing airlines and operators with

another option for precise weight

limitation calculations for safer and more

efficient flight planning.

Enhanced Flight Planning

Capabilities

Through this integration, eTT Aviation’s

SkedFlex Flight Planning System will

AIRCRAFT IT Operations • WINTER 2024 • 34


NEWS

making capabilities, ultimately enhancing safety and

optimizing performance.”

“We are excited about the unique potential this new

partnership unlocks” said Cecil W. Teets President and

CEO of ASAP. “By seamlessly integrating our STAR

system with eTT Aviation’s SkedFlex Flight Planning

solution, we are poised to drive unparalleled

operational efficiency for our operators. This

integration will enable real-time data synchronization,

ensuring more precise and reliable calculations that will

further enhance both flight safety and operational

efficiency. At ASAP, delivering exceptional customer

satisfaction remains at the core of our mission. This

strategic alliance empowers us to exceed the evolving

demands of our current and future customers, while

reinforcing our competitive edge in an increasingly

dynamic and fast past aviation landscape.”

Key Benefits of the Integration

Accurate Weight Limitation Calculations: Ensures

maximum takeoff, landing and driftdown weight

limitations are factored into flight plans for optimal

safety and performance.

Enhanced Operational Efficiency: Streamlined data

integration allows dispatchers and flight planners to

easily access vital runway and enroute weight data,

saving time and reducing potential errors.

Improved Compliance and Safety: Incorporating

ASAP’s trusted analysis helps ensure adherence to

industry safety regulations and enhances operational

risk management.

User-Friendly Integration: The new integration is

seamlessly incorporated into the eTT SkedFlex Flight

Planning System interface, providing users with an

intuitive experience that simplifies

complex calculations.

Dana Knight, Product Director at eTT Aviation,

added, “This partnership will significantly bolster our

Flight Planning System, offering a seamless blend of

real-time data and advanced analytical tools that give

airlines the confidence they need to optimize routes

without sacrificing safety. We are excited to see the

positive impact this will have on our clients’ operations.”

Automated Systems in Aircraft Performance, Inc.

(ASAP): Founded with a commitment to enhancing

aviation safety and performance, Automated Systems

in Aircraft Performance Inc. (ASAP) has become a

go-to provider of critical runway and enroute analysis

tools. With decades of industry experience, ASAP has

developed a suite of solutions designed to help flight

planners and dispatchers manage weight limitations

and analyze complex flight scenarios with precision.

ASAP’s flagship offerings provide detailed insights into

runway performance and enroute planning, enabling

airlines to calculate accurate maximum takeoff weights

and drift down strategies. These capabilities are

essential for ensuring safe operations, especially in

challenging environments or when dealing with aircraft

weight limitations. eTT Aviation’s commitment to

innovation, efficiency, and customer satisfaction has

positioned it as a trusted partner for airlines of all sizes,

from regional carriers to large commercial fleets.

Frequently Asked Questions (FAQ)

Q: What specific benefits does ASAP’s integration

bring to eTT’s SkedFlex Flight Planning System?

A: The integration allows eTT’s SkedFlex Flight

Planning System to utilize ASAP’s accurate runway

analysis for calculating maximum takeoff and landing

weights and enroute analysis for drift down weight

limitations. This ensures that flight plans are optimized

for safety and operational performance, reducing the

risks associated with weight miscalculations.

AIRCRAFT IT Operations • WINTER 2024 • 35

Q: How does the integration impact current users of

eTT’s SkedFlex Flight Planning System?

A: The integration is optional, but for those users that

elect to use ASAP they will experience enhanced

functionality without any disruption to their existing

workflow. The integration is designed to be userfriendly,

providing quick access to the newly available

weight analysis features and ensuring

smooth adoption.

Q: Why is drift down weight analysis important?

A: Drift down weight analysis is crucial for scenarios

where an engine failure occurs at altitude in

mountainous terrain necessitating a gradual descent

to a minimum altitude for continued flight. Accurate

drift down weight calculations helps ensure the safety

of the flight by adhering to operational weight

limitations for terrain clearance.

Q: How does ASAP’s runway analysis improve

flight planning?

A: ASAP’s runway analysis helps flight planners

calculate the maximum allowable takeoff and landing

weight for available runways and any conditions

present on the runway. This enables airlines to fully

utilize available runway performance, optimizing

payloads while maintaining strict adherence to

safety protocols.

Looking Ahead

The integration of ASAP’s analytical tools into eTT

Aviation’s SkedFlex Flight Planning System represents

a commitment to continuous improvement and

innovation in aviation management. This partnership

will help airlines and operators enhance their flight

planning capabilities, ensuring greater precision,

safety, and operational efficiency. As the partnership

develops, both eTT Aviation and ASAP look forward

to supporting the aviation industry with forwardthinking

solutions that meet and exceed

operational needs.

Read the full story on Aircraft IT Website


NEWS

Ready for new heights: DextraData GmbH

launches DextraData Aviation Technologies

Propelling growth, innovation and a

faster response to customer needs:

Logipad takes off as the flagship

product of DextraData Aviation

Technologies

In late November 2024 — DextraData GmbH, a

German company and pioneer in software

engineering, proudly announced its new subsidiary,

DextraData Aviation Technologies, set to launch in

January 2025. This bold move represents a leap

forward in meeting the aviation industry’s demands

for digital transformation, as the company sharpens

its focus on innovative solutions and efficient

information exchange. Central to this new subsidiary

is Logipad, the renowned Electronic Flight Bag (EFB)

solution trusted worldwide. As the flagship product of

DextraData Aviation Technologies, Logipad is primed

to reach new heights, responding faster to market

challenges and expanding its portfolio with forwardthinking

tools tailored for aviation professionals.

The leadership team at DextraData Aviation

Technologies brings together seasoned aviation and

technology experts, including Oliver Lotz (CEO),

Jorge Martins (CTO), Phil Tanthatsawat (VP Sales

APAC) and the highly regarded Logipad pioneer Dirk

Leese (CCO), the driving force behind

Logipad’s success.

“With DextraData Aviation Technologies, we’re

unlocking new potential for Logipad to transform the

way aviation professional work-delivering the agility

and innovation our customers need in today’s

fast-paced industry,” said Oliver Lotz, CEO of

The leadership team at DextraData Aviation Technologies

(L-R) Jorge Martins (CTO), Oliver Lotz (CEO), Dirk Leese

(CCO) and Phil Tanthatsawat (VP Sales APAC).

DextraData Aviation Technologies.

A key focus of the subsidiary is the cultivation of

strategic partnerships to push the boundaries of

technology and address the evolving needs of the

aviation sector. “These collaborations open up

additional opportunities for us to advance

Automation for your Operations!

www.s4a.aero

AIRCRAFT IT Operations • WINTER 2024 • 36


NEWS

technologies and better serve the

needs of the market,” Lotz added.

Adding to the excitement is the

appointment of Phil Tanthatsawat as

Vice President of Sales, Asia Pacific.

Logipad gets a skilled aviation

specialist and deeply connected

professional in the Asian market.

CTO Jorge Martins sees the launch

of the new subsidiary as a pivotal

moment for aviation technology. “True

digitalization goes far beyond simply

using mobile devices in the cockpit.

Logipad is about transforming

workflows and information sharing

across the industry. Our vision is to

develop Logipad into a comprehensive

aviation solution that prioritizes safety

and sustainability,” Martins explained.

The upcoming Logipad Aviation

Suite will feature its renowned EFB/

EFF and Briefing modules

complemented by a secured chat

messenger for seamless crew

communication. Plans are also

underway to expand the platform with

Aviation Financial Management and

Risk Management modules, offering an

integrated solution for aviation’s

complex demands.

CEO Oliver Lotz is thrilled about the

opportunity to collaborate with

customers and ensure that Logipad is

deployed where it truly adds value. He

is particularly proud of the new Logipad

team, which blends seasoned experts

like Dirk Leese with fresh perspectives.

Lotz emphasizes: “Having such a

wealth of industry experience on board

is not only a great advantage for us, but

also a significant benefit for our

customers. It’s time for lift-off.”

Logipad: Since 2002 Logipad has

revolutionized the daily workflow of

flight crews and operators with an

intuitive and fully digital solution.

Featuring real-time data integration,

paperless processes, and flexible Crew

Flight Plan editing, it saves time and

costs while enhancing safety through

comprehensive pre-flight checks and

real-time alerts. At the same time,

Logipad reduces stress for pilots and

crews by simplifying manual processes

and optimizing workflows. Fully

compliant with key EFB standards,

Logipad seamlessly integrates

operational data into systems like fuel

efficiency programs and SMS. Whether

you’re an airline or a charter operator,

Logipad offers an innovative, futureready

solution for more efficient, safer

and less stressful flight operations.

DextraData: Since 1995, DextraData

has been a reliable partner for digital

transformation. As an independent

software manufacturer, DextraData

develops innovative SaaS industry

solutions ‘Made in Germany.’ These

products provide concrete answers to

the current challenges faced by

modern businesses. The DextraData

software solutions — Logipad,

COCKPIT, GRASP, Dex7, and VIBS9 —

aim to create transparency, optimize

processes, and deliver critical support

and added value for both personnel

and business. With the slogan “Building

Your Digital Tomorrow,” DextraData

operates from its headquarters in

Essen, as well as locations in Berlin,

Hamburg, Munich, and Zagreb, already

working on tomorrow’s solutions today

— for an inspiring digital future.

AIRCRAFT IT Operations • WINTER 2024 • 37


NEWS

The New Era

of Aircraft

Fueling

eTT Aviation receives SDVOB

Certification from NVBDC that

will support United Airlines’

Billion Dollar Roundtable goal

Elevate your operations with a digitalized

fueling process network-wide!

Coverage

130 airports

28 countries

Connectivity

34 IPAs

16 systems

Get in touch

with Robin

id1.de/afuel

aFuel

Near the end of November 2024, eTT

Aviation, a leading provider of

innovative aviation solutions, was

proud to announce the awarding of its

certification as a Service-Disabled

Veteran-Owned Business (SDVOB) by

the National Veteran Business

Development Council (NVBDC). This

certification, combined with the

Service-Disabled Veteran-Owned Small

Business (SDVOSB) designation from

US Department of Veteran Affairs,

strengthens eTT Aviation’s position in

the industry and underscores its

commitment to supporting diversity

and inclusion in corporate partnerships.

AIRCRAFT IT Operations • WINTER 2024 • 38


NEWS

The NVBDC certification positions eTT

Aviation to support major corporations,

including United Airlines, in their

supplier diversity initiatives. Specifically,

this certification will contribute to

United Airlines’ ambitious goal of

becoming the first airline inducted into

the Billion Dollar Roundtable by 2025,

an honor reserved for companies that

spend $1 billion annually with

diverse suppliers.

“We are honored to receive our

SDVOB certification from the NVBDC

and continue our mission of serving the

aviation industry with excellence,” said

Tom LaJoie, President and CEO of eTT

Aviation. Tom, who is a service-disabled

veteran of the United States Air Force

added, “This certification allows us to

strengthen our partnerships with major

industry players and support efforts like

those of United Airlines, as they

advance supplier diversity and achieve

their billion-dollar commitment.”

Commitment to Excellence

and Diversity

eTT Aviation’s SDVOB certification

signifies that the company meets the

rigorous standards set by the NVBDC

for veteran-owned businesses. As part

of the NVBDC Veteran Owner

Certification System (VOCS), eTT

Aviation is now featured in a national

database accessible to corporations

looking for qualified, veteran-owned

suppliers.

“Receiving our SDVOB certification

from NVBDC reinforces eTT Aviation’s

dedication to fostering diverse business

relationships,” said Sonja Aletter, COO

at eTT Aviation. We are excited to

leverage this certification to expand our

reach, enhance our business

collaborations, and further support

United Airlines’ journey toward the

Billion Dollar Roundtable.”

NVBDC: The National Veteran

Business Development Council

(NVBDC) is a leading third-party

certifier of veteran-owned businesses.

NVBDC’s rigorous certification process

ensures that corporations looking to

partner with veteran-owned suppliers

can confidently choose from

businesses that meet the highest

standards of ownership and

operational control.

Looking Forward

With the SDVOB certification from

NVDBC and SDVOSB from Veteran

Affairs, eTT Aviation is well-positioned

to continue serving the aviation

industry and strengthening its

partnerships with major corporations,

helping them meet and exceed their

diversity goals.

Read the full story on Aircraft IT Website

Enhance your digital

briefing before and

during all flight phases

▪ Native iOS solution

▪ Use modular briefing packages

▪ User friendly interface for increasement of

situational awareness

Request a demo

AIRCRAFT IT Operations • WINTER 2024 • 39


TOGGLE

NEWS

eTT Aviation launches mobile app for

SkedFlex Flight Planning, revolutionizing

operational flexibility

eTT Aviation, a leader in aviation management

solutions, was thrilled to announce, at the end of

November 2024, the launch of SkedFlex FP Mobile,

the SkedFlex Flight Planning Mobile App, a powerful

new tool designed to give flight planners and

dispatchers unprecedented flexibility and efficiency.

This app brings the core capabilities of eTT’s

innovative flight planning solution directly to mobile

devices, enabling users to manage and resolve critical

operational issues anytime, anywhere.

Mobile problem solving in real-time

With the SkedFlex FP Mobile App, users can address

flight planning challenges on the go, eliminating the need

to be tied to a desktop. One common use case highlights

the app’s convenience: a dispatcher receives a text during

a meeting alerting them to a flight issue. Instead of

stepping away or waiting to return to their workstation,

they can log into the app on their iPad, assess the

situation, and resolve the problem immediately.

“This mobile app is a game-changer for flight

operations,” said Tom LaJoie, President and CEO of

eTT Aviation. “We understand the fast-paced

environment our clients operate in. The ability to

respond to operational challenges quickly, even while

away from their desk, adds a new level of agility and

responsiveness that is essential in today’s

aviation industry.”

10 000+ Airports

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Input Runways Datacard T/O Info

MALMO

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AD Elev 237 ft

T/O Weight

65399 lb

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Var 3.53°E

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122

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EFFRA

Center Eng N1

6.19

1737 ft

70000 lb DRY

Trim

N/A

T/O Flaps

AntiIce

TORA

TODA

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SF2

OFF

9186 ft

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5653 ft

Slope 0.300

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Eng Fail: Climb on RWY TRACK to minimum safe altitude. Minimum acceleration

altitude 1737 ft MSL (1500 ft AAL)

MEL/CDL items

AIRCRAFT IT Operations • WINTER 2024 • 40

170°

17


NEWS

Key features and benefits

of the SkedFlex FP

Mobile App

Anywhere, Anytime Access:

Provides dispatchers and flight

planners with access to SkedFlex

Flight Planning main features

from their mobile devices,

ensuring they can respond to

issues wherever they are.

Real-Time Notifications:

Alerts users immediately to

potential flight issues, such as

changes in weather, NOTAM

updates, or routing conflicts, enabling

faster resolutions.

Intuitive Interface: Designed with user experience

in mind, the app offers an easy-to-navigate interface

optimized for tablets and mobile devices.

Operational Efficiency: Reduces downtime and

delays by empowering users to resolve problems

quickly, avoiding bottlenecks and improving

overall performance.

Responding to industry needs

The SkedFlex FP Mobile App was developed in direct

response to feedback from eTT Aviation’s clients, who

expressed a need for greater mobility in managing

flight operations. The aviation

industry operates 24/7, and

disruptions can occur at any time.

The app ensures that users are no

longer limited by their location,

providing tools to address

issues as they arise.

Dana Knight, Product Director

at eTT Aviation, added, “The

launch of this mobile app

represents our ongoing

commitment to innovation and

customer-centric solutions. By

empowering flight planners and

dispatchers to work from anywhere, we are helping

airlines and operators achieve greater operational

reliability and efficiency.”

eTT Aviation: Headquartered in Boise, Idaho, eTT

Aviation is a premier provider of comprehensive

aviation management solutions. With the flagship

SkedFlex Air Operations Suite of products — Flight

and Crew Management System (FCMS), SkedFlex

Flight Planning, and MISA — eTT Aviation delivers

tools that streamline operations, improve decisionmaking,

and enhance overall efficiency for

airlines and operators.

Looking forward

The SkedFlex FP Mobile App will be available to eTT

Aviation clients, at no additional cost, offering a new

level of flexibility and responsiveness in flight

planning. As part of eTT’s ongoing mission to provide

cutting-edge solutions for the aviation industry, the

mobile app is expected to become an essential tool

for flight operations teams worldwide.

“The system is one of the biggest advances

in Line Maintenance, Engineering and Operations

that I have ever encountered.”

Andy Pyett, Line Maintenance Control

British Airways CityFlyer

AIRCRAFT IT Operations • WINTER 2024 • 41


NEWS

Evoke Systems and Mission

Decisions exciting new partnership

OPTIMAL PLANNING

DELIVERING REDUCED COSTS

AND HIGH CREW SATISFACTION

Reduce Crew Costs

Improve Operational

Robustness

Benefits of our solutions

Increase Crew

Satisfaction

Improve Revenue

Opportunities

Motulus Integrated Crew Scheduling (MICS)

Optimal solutions for a world in motion

www.motulus.aero

Increase Aircraft

Utilisation

Reduce Fuel Costs

MICS is a pioneering optimization product that generates crew

pairings and crew rosters in one optimization run.

Motulus Tail Assignment (MTA)

MTA allocates aircraft to flights by looking for the best solution to

reduce costs (e.g. fuel) and provide operational stability.

Motulus Network Optimization (MNO)

MNO answers the question of when to fly where. Combining

aircraft, crew and yield inputs it generates the optimal solution.

Evoke Systems and Mission Decisions

are pleased to announce the start of an

exciting partnership that will see both

companies working closely together to

implement AI based solutions that will

enhance EFOS, adding even further

value across the full product range. At

the 2024 European Airline Training

Symposium held in Cascais, Evoke

Systems and Mission Decisions had

neighboring stands, where lots of

discussions took place over the two days

of the event. This provided both

companies the perfect opportunity to

get to know each other, discuss

collective products and expertise, and

most importantly of all, start to identify

areas that could present valuable

opportunities to collaborate.

Speaking about the partnership,

Evoke CEO Dr Craig Howard said:

“EFOS products provide vital insights

that help drive decision-making, shaping

future direction across numerous

business areas. Working closely with our

customers to generate such powerful

data ensures we are able to react quickly

when looking at emerging technologies

and evolving requirements, through

solutions that enhance the overall

experience, extending our capabilities

in the process.

“Mission Decisions have a wealth of

expertise in the AI field and are a

trusted provider in both defense and

civilian sectors where data protection

and information security are

paramount. Although it’s early days in

our partnership, we are moving at pace

having already identified a number of

options. It’s rare to find other

companies that share the same values

as Evoke, but in Mission Decisions , we

have found a partner we are excited to

work closely with on a number of AI

based opportunities across our EFOS

products, not just EFOS Training. “AI is

a powerful enabler in a solution like

EFOS but only when a clearly defined

business need has been identified.

Introducing this to our products will

add value in multiple ways as we work

to achieve our goal of making the vital

information captured within even more

accessible and applicable than ever for

our EFOS communities.”

Mission Decisions CEO, Colin Hillier

said “In line with our objective to deliver

mission critical AI to the commercial

airline industry, we are really proud to

be able to partner with Evoke Systems

— who bring leading aviation expertise

to the table. Our respective teams have

very aligned views on the measured

and appropriate deployment of these

powerful tools within the growing

EFOS ecosystem. We are delighted to

be working toward such an exciting

future together.”

Mission Decisions is a British data

intelligence company deploying

mission critical AI and Analytics

solutions to organizations that handle

sensitive data.

AIRCRAFT IT Operations • WINTER 2024 • 42


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CASE STUDY: SILK WAY WEST AIRLINES

Silk Way West Airlines embraces

digital EFB and EFF solutions

Zahid Sultan Khan, Chief Pilot, shares how Silk Way West Airlines’ electronic flight bag and the electronic

flight folder have enhanced operational efficiency and contributed to a more sustainable future

AIRCRAFT IT Operations • WINTER 2024 • 44


CASE STUDY: SILK WAY WEST AIRLINES

The main focus for this case study will be on Silk Way West’s selection and

adoption of a new digital EFB (Electronic Flight Bag) and EFF (Electronic

Flight Folder) solution but first and to set the scene, I’ll give readers a brief

introduction to the airline where this case took place.

SILK WAY WEST AIRLINES

Founded in 2012 in Baku, at the heart of the Silk Road, Silk Way West Airlines, sister

company to Silk Way Airlines, is the largest cargo airline in the Caspian Sea region.

Based at Heydar Aliyev International Airport, Silk Way West operates around 350

flights a month across Europe, Asia, and the Americas with a fleet of 12 dedicated

Boeing 747-8F, Boeing 747-400F and Boeing 777F freighter aircraft. The airline’s

annual cargo turnover exceeds 420,000 tons, while our growing route network

covers more than 40 destinations across Europe, the CIS, the Middle East, Central

and Eastern Asia, and North and South America. As well as scheduled services to

those more than 40 destinations, Silk Way West also operates charter flights all

over the world.

Optimize processes

inside and outside your cockpit

with Logipad EFB & EFF

▸ process optimization through digitalization

▸ flexible and adaptable to your needs

▸ high usability tailored for pilots

▸ seamless integration into your IT infrastructure

▸ efficient & reliable information management

▸ latest security standards through 2FA

Many of our requirements for products such as EFB and EFF can be quite

different from those of passenger airlines. In this case study, I would like to tell

readers about our electronic flight bag solution and our solution to enhance

operational efficiency and contribute to a more sustainable future.

Sustainability is important to Silk Way West: the cornerstone of our success

can be found in re-investment and giving back to the operation. As a signatory to

the United Nations Global Compact initiative, we have confirmed and formalized

our commitment to the environment. Silk Way West was delighted to be the

more information: www.logipad.aero

AIRCRAFT IT Operations • WINTER 2024 • 45


CASE STUDY: SILK WAY WEST AIRLINES

back to the more than 50 years old Boeing 747. Our twelve aircraft might not

sound like a substantial fleet, but with more than 450,000 tonnes of cargo

volume globally, we realized that the impact on the environment is still

significant, albeit with a smaller fleet.

The first example of our fleet upgrade is in the video below.

official Global Air Cargo Partner for COP29, held in Baku, Azerbaijan in

November 2024. Technological innovation in the field of flight operations is a key

part of these sustainability goals and we have decided to renew our fleet of

aircraft as a prerequisite key factor towards achieving those goals. In recent

years, we have ordered some of the most technologically advanced next

generation freighters in the world. At the time of writing, we had six Boeing 777

freighters, four Boeing 777-8 freighters and four Airbus 350 freighters including

options on order.

For a cargo airline, it is very easy to stay under the radar of sustainability since

there is not too much light being shed on the cargo industry, with the mainstay of

focus being on the movement of passengers. However, at Silk Way West, we

understand the need to invest and to renew our fleet. As part of that, we looked

at our Boeing 747-8s which are already modern aircraft - even if their origins hark

“In recent years, we have ordered some of the most

technologically advanced next generation freighters in

the world. At the time of writing, we had six Boeing 777

freighters, four Boeing 777-8 freighters and four Airbus

350 freighters including options on order.”

Some readers will recognize that the Boeing 777 aircraft has been around for

some time but the B777 freighter, the current version being about 15 years old,

still burns a lot less fuel than a Boeing 747-400 freighter. For example, the B747

on average burns approximately 12 tonnes of fuel an hour whereas the B777

freighter burns 7 tonnes — little more than half. Although the freight volume

carried is lower (the B747 freighter can carry 115 tonnes of payload while the

B777 freighter can carry about 105 tonnes) that is still less fuel per cargo tonne

carried — aptly owing to the adage that ‘sometimes, less is more’.

REASONS TO IMPLEMENT AN EFB SOLUTION

One obvious reason to implement an EFB solution is fuel saving from how much

less documentation is carried on board. A reduction in paper charts, folders and

manuals saves Silk Way West an average of 36kg of weight per flight. that might

not seem like a lot when an aircraft is taking off with 447,000kg but, looking

further into that; 36kg of fuel is approximately 7.2kg of additional fuel burn per

flight; that still does not sound like much but 7.2kg per flight over our 350 monthly

flights is about 2.5 tonnes of fuel, which adds up to about 30.2 tonnes of fuel

saving a year, just by adopting an EFB. Prior to the introduction of the EFB, we had

to carry all the charts in paper form. Of course, the wider the geographical area you

cover, the more charts that are needed and, for us, someone going to the aircraft

AIRCRAFT IT Operations • WINTER 2024 • 46


CASE STUDY: SILK WAY WEST AIRLINES

and physically updating the charts was time consuming, so we used to simply

create a whole up-to-date charts bag and swap that out to save anybody having to

go on board. It was easier for us but still the whole manual process involved with

that was costly in both time and money. The manpower needed to keep charts

up-to-date and the amount of physical space needed on board for world-wide

charting, including alternates, was considerable. One could say ‘why not only put

the charts onboard for the route being flown?’ True, however we could have a

situation where an aircraft initially scheduled to fly from Baku to Hong-Kong had to

be re-allocated to fly to Chicago instead — the other side of the world. It would

have been impractical to change, at short notice, the charts required for the new

flight. So, as a mitigation, we carried all of the global charts that our pilots might

need, on board and that required incredible logistics.

We did retain paper back-up for a while after the change but we do not

anymore for charts and we recently received approval from the Azerbaijan State

Civil Aviation Administration to also remove the paper Operations Manuals. At

“… 7.2kg per flight over our 350 monthly flights is about

2.5 tonnes of fuel, which adds up to about 30.2 tonnes of

fuel saving a year, just by adopting an EFB.”

the time of writing while we were going through the certification for the

Electronic Flight Plan, the OFP (Operational Flight Plan), we had to carry a

back-up during the certification process but this was just for the transitional

period and we will soon be wholly EFB/EFF based.

For me, one of the biggest benefits is that the EFB also improves our

regulatory compliance with National Aviation Authorities and for IOSA audits

and compliance. As a pilot I understood the operational challenges and so, in the

AIRCRAFT IT Operations • WINTER 2024 • 47


CASE STUDY: SILK WAY WEST AIRLINES

advantage over other cargo carriers that are not thinking about digitization. An

example of this is that that we can see very easily if we are optimizing the volume

on our aircraft and if we are carrying enough payload. On a cargo aircraft,

volume is like real estate; if you are not using it, you are losing revenue.

Having an EFB also reduces our flight operations costs and handling costs

related to flight plan delivery; we often paid ground handlers at outstations to

physically deliver the flight plan to the aircraft. Furthermore, it reduces delays at

outstations. As I mentioned previously, we are a big charter carrier and I cannot

implementation with the Logipad team, it was a core requirement for me that a

flight should never be able to be ‘closed’ or completed without filling out all of

the minimum mandatory regulatory requirements. I knew that if you give pilots a

chance to miss a thing, they will miss it, because, after all, we are human. For

instance, every hour, we should record the altimeter readings for RVSM

(Reduced Vertical Separation Minimum) compliance. However, if we pull a

completed paper flight plan in the office and do an internal audit, I am quite sure

there would be one or two of those readings missing. By having an EFB solution,

you can improve your regulatory compliance with the relevant regulators.

Another big reason is Big Data. The EFB allows Silk Way West to have easier

access to key data and reporting, and we can see — at-a-glance — trends in fuel

use, volume optimization of aircraft and more. For example, if I want to see how

much fuel we have burned over the month of October, with one click of a button,

there is the data. I can also see how much fuel we planned to use and we can

quickly see trends. Also, we are constantly reviewing the performance of our

aircraft and making sure that fuel consumption is according to our expectations.

With the fuel savings initiatives that we have developed, we want to know

whether they are working or not and an EFB solution makes that analysis easier.

It also enhances the competitiveness of the business and gives us a strategic

AN INTRODUCTION TO LOGIPAD

Logipad is an in-house developed EFB solution from German-based

DextraData. The Logipad team numbers about 70 people, mainly based in

Essen, Germany with the goal to optimize the processes of airlines and of

flight crew in particular, we do that in order to save time and costs.

How Logipad works

Digitalizing all of the paperwork, helps airlines to be more sustainable. Here

are some key facts about Logipad (figure 1).

Logipad Aero – The EFB Solution

Built in

Integration with

PPS

Inhouse

Developed EFB

Solution

Third Party Tool

Support

Highly

Customizable

Personalized

Support - 24 / 7

Pilot Briefing

Service (EFF)

iOS, Android,

Windows,

Webclient

“we can see very easily if we are optimizing the volume

on our aircraft and if we are carrying enough payload.

On a cargo aircraft, volume is like real estate; if you are

not using it, you are losing revenue”

Figure 1

One of the main features of the solution is the EFF module where the pilot

briefing takes place and the solution’s biggest strength is that Logipad is

highly customizable making it even more convenient for pilots to find

documents and to work with the briefing, and that saves time. Logipad

offers personalized support 24/7, based in Germany with fast reaction

AIRCRAFT IT Operations • WINTER 2024 • 48


CASE STUDY: SILK WAY WEST AIRLINES

tell you how many times I have flown to some remote place in the world where

there is no printer and I remember an occasion in Africa where I was waiting; the

aircraft was ready to go but we had to wait two hours, just for a paper flight plan

to be printed and brought to us. Some may suggest that we could receive it

through ACARS but then there are various legal documents that are provided

locally, by the local station. If you cannot print something, it sounds like a small

problem, but a couple of hours delay in a flight operation is massive problem.

WHY LOGIPAD WAS CHOSEN

One of the reasons why we selected Logipad was its ability to be integrated into

Silk Way West’s operations; it was easier for us to integrate Logipad, compared

with some other solutions. The integrations that were necessary were to our crew,

flight and load planning systems plus our accounting and finance departments.

The manual processes involved in data entry from paper, or some other solution

that does not connect to our accounting department finance software, have been

eliminated with Logipad and, if it feeds information directly to the accounting

times; necessary in aviation and appreciated by customers.

The Application can be run on iOS and Webclient and, interestingly,

almost all third-party tools can be integrated with Logipad into the brief. If

users have information such as performance, weight & balance, etc., data

that needs to be included in the briefing, that can be added into the briefing

so that, with it all in one place, it can be in the briefing service which is also

very convenient. Logipad also has a close relationship with PPS flight

planning system and therefore a short integration time and a built-in

integration for the briefing template.

How Logipad is built

There are two sides to the solution; modules and tools (figure 2).

Logipad‘s Modular Structure

Figure 2

Modules

Tools

Documentation

• Prioritization

• Versioning

• Notes, highlights, comments

• Confirmation requests

• Extended search function

• Role based distribution

• Supports all common formats

(even videos)

Briefing / EFF

eForms

Uses ARINC633 data packages

Highly customizable view of all

• eForms to display Briefing data or

collecting general data from the Crew

incoming data (OFP, flight log,

weight and balances, weather, etc.)

• Synchronization of (short notice)

briefing updates

• Real time synchronization between

multiple devices (even w/o WIFI)

Flight Manager

Management User

• View and modification of EFF data Interface

• Manual enrichment of briefing • User management

packages

• Role management

• Briefing assignments

• Document library management

• View and reports of finalized • Document distribution

briefings

• eForm library management

• Reports

eForm Generator

The application side is built in modules the first of which is the documentation

module which holds the library where documents are stored for use by pilots.

It includes a very good search function and the capability to make documents

confirmable so that management knows when they have been

received and read.

Besides that, there is the briefing module which is the module where the

briefing takes place. For data transfer, we use the standard ARINC633 data

packages. Again, it’s highly customizable and can enrich briefing data from

the flight planning system with all the information available from third party

tools. It has synchronization which means that when there are updates to

briefing packages there is almost real-time synchronization to the

application, if there is a Wi-Fi connection. Users get notified if there’s an

update and the briefing package will be updated, again in near real-time.

There is also device-to-device synchronization that functions without Wi-Fi.

So, if the pilot in command and the co-pilot are on the briefing

simultaneously, which is possible, those data or information that they enter

into the briefing are synchronized simultaneously. There is no redundancy

with both pilots working on the same briefing.

And there is the eForms module, helping users to display data more

conveniently and more easily, since they can make their own eForms. While

Logipad does make some complex eForms, the solution comes with a

built-in form generator for users to make their own eForms and they can

integrate data into the eForms to work with that data easily. eForms can be

pre-filled so that users spend even less time with the data.

Besides the modules, Logipad has Tools, which is more about the

back-end of the solution for Flight Ops and EFB administrators. First there is

the Flight Manager, which is where the briefing data from the Flight

Management System gets into the back-end of the system to be enriched

with flight information data and all the third-party tool data before being

packed together and sent to the application.

The management user interface is the management tool where users can

manage the users, manage the library and get the reports off. Then there is

the eForm generator, the tool to generate your own eForms.

AIRCRAFT IT Operations • WINTER 2024 • 49


CASE STUDY: SILK WAY WEST AIRLINES

department, they will not be bothering us in Flight Operations with questions like…

‘Where is the fuel receipt for this flight?’, ‘Where’s the catering receipt for that

flight?’ It’s all automated now.

Logipad offered a highly customizable presentation of information and,

surprisingly, at the time we were looking for an EFB solution, not many EFB

companies were providing live inflight synchronization of the flight plan between

multiple iPads on the aircraft. As a cargo airline, we only have two pilots on

board, one of whom is the pilot monitoring, whose job is to fill out the flight log.

Without a Flight Attendant, if that Pilot goes to get a cup of tea, what can the

other pilot do if his own iPad is not up to date with the log, he cannot just reach

over for the other iPad in a wide-body aircraft. Again, you would think it would be

easy in the modern digital age but many of the EFB providers at the time were

not offering this solution which Logipad had developed.

Logipad also has an excellent document library, eliminating the need to have

another solution for the eLibrary. This along with their eForms solution was really

advanced for us and we were impressed by that. Also, the general robustness of

the system architecture impressed us. Another key deciding factor was the fact

that Logipad is a part of DextraData, a larger IT company. That is important

because when changes or a technical solution to a problem need to be done,

there are IT specialists on hand who can deliver changes and solutions in a timely

fashion. We were also happy with their personable approach to customers, in

addition to a high level of support and expertise.

THE IMPLEMENTATION JOURNEY AND CHALLENGES

As well as the implementation, we will also look at associated challenges we faced

at Silk Way West and how we overcame them.

One of the two main challenges that we found with implementation of an EFB

solution was integration with other systems. A key requirement for Silk Way

West was that the EFB solution should integrate into all of the departments in the

company. Speaking as a Pilot, my own view is that paper is always the easiest

option for us. It is easy to just take a piece of paper and fill it out in flight. I realized

that there was little point incorporating an EFB solution for the sake of it, it had to

work for the whole company. That is another reason why we opted for Logipad

because we found that, as an IT company, they were intellectually and

technologically capable of integrating other systems into Logipad for us. It was

quite a challenge to get other companies whose solution might not have been

set up to integrate with other systems to talk with the Logipad app and, as I

mentioned above, DextraData being an IT company made that much easier.

The second challenge with implementing the EFB at Silk Way West was

determining the operational workflow which a pilot would go through in flight. My

view would be that, if you are going to implement an EFB solution, you need to

have the vision for what is required from the solution you select and how it should

be used in practice. This is vital because there are so many providers out there, so

many solutions, that you might find yourself being led up the garden path going

with a company with an EFB solution that does not fulfil all of your requirements.

You need to have a clear vision of what you want from your EFB solution.

We wanted to maintain familiarity with traditional workflows for pilots and our

Operations Control Center (OCC) while delivering the advantages of an EFB

solution. There are occasions where an airline might approach EFB selection with a

clean sheet notwithstanding the fact that they already have established systems

and procedures before embarking on an EFB. Perhaps they still want to start

afresh and take a new solution as is. With the cargo industry, we tend to have

relatively refined processes already. In our case, these processes are traced back

from another major European cargo carrier who has been in the business for more

than fifty years and has, in that time, refined these processes very well. Therefore

“We wanted to maintain familiarity with traditional

workflows for pilots and our Operations Control Center

(OCC) while delivering the advantages of an

EFB solution. ”

AIRCRAFT IT Operations • WINTER 2024 • 50


CASE STUDY: SILK WAY WEST AIRLINES

we’re quite happy with our processes and wanted to maintain familiarity for the

pilots and OCC so that they would not find it a huge difference from the traditional

workflow — mitigation in the Management of Change. We were also looking for

logic and simplicity in the workflow plus, of course, you always must incorporate

human factors, along with threat and error management, into the entire process. If

there is a mistake to be made, it will happen at some point. The great thing with

EFB and technical solutions is that verifiers can be incorporated so that if, say, the

pilot tries to enter a zero-fuel weight that exceeds one of the limitations for the

aircraft, the system will warn the pilot and will not allow the entry. Overall, an EFB

solution improves flight safety if it is done correctly.

THE FUTURE VISION

Let us now look to our future vision and what we aim to achieve with Logipad. The

solution is young in our operations and to that end, we want to see a robust

in-service performance. We are still proving the system to our national regulator,

the State Civil Aviation Administration for Azerbaijan. An EFB solution, as well as

an EFF, is quite new to them so we have to prove that the system is robust and

capable of overcoming flight operational challenges. Going fully paperless requires

confidence in the system and its performance delivery to avoid downtime for the

flight operation stemming from an EFB or EFF problem; that would be completely

unacceptable as far as Silk Way West is concerned.

We also wanted to be able to collate accurate operational data which will be

used for business optimization and allow the airline to evolve with market trends.

It is still new territory for us but we are really keen to see what data we will be

able to take from Logipad for our business.

At the time of writing, we were working on connecting the cargo manifest

with the EFB and the integration is in progress. We expect this to be a little easier

since our load plans, load sheets and cargo management are already in a

digitized state. At the moment, we are at a hybrid stage with the EFF while this

work is completed. The load sheet and manifest were two of the outstanding

things left to do, but it is in progress and is more than possible.

We aim for continued innovation and sustainable development. That will

entail feeding back experience to improve the product and to which Logipad are

very open and encouraging. We also aim to work together to continue

incorporating new technology and enhancements within the EFB. DextraData’s

IT background opens opportunities and possibilities for collaboration in other

fields of logistics. Silk Way is not just an airline; we are one of three airlines in the

group and, 80 kilometers outside of Baku, we are building our own airport which

aims to be a logistics bridge between the cargo flows of the East and West.

There are other areas of logistics which come into play here such as the handling

of cargo on the ground, and so we will be keen to work with DextraData to see

how they can develop IT solutions for our complete logistics chain.

Embarking on a program like this can be a step into the unknown and so I

hope that this brief story of our EFB program at Silk Way West will be useful for

readers who might be considering a similar move.

ZAHID SULTAN KHAN

With over 20 years of Airline Operations experience, Zahid managed the Entry into

Service (EIS) of the Boeing 777F for Silk Way West Airlines and now manages the

777 fleet as Chief Pilot. He is also Deputy VP for Crew Training plus Instructor and

Examiner for the Boeing 747and 777 fleets. Zahid’s previous positions include Chief

Theoretical Knowledge Instructor (CTKI) and leading the EIS for the Boeing 747-8. He has

also played a key role in integrating new technologies into the airline.

SILK WAY WEST

With a fleet of 14 specialized Boeing 777F, 747-8F, and 747-400F aircraft Silk

Way West spans the globe with hundreds of flights every month. April, 2021

marked a milestone when Silk Way West entered a strategic agreement to

enhance their fleet with five new 777 Freighters. This commitment to expansion was further

underscored in November, 2022, through the acquisition of two cutting-edge 777-8

Freighters, in addition to a June 2022 agreement with Airbus for two A350 Freighters.

LOGIPAD

Logipad provides airlines with a trusted Electronic Flight Bag (EFB)

solution which makes flight management simple, fast and smart for

pilots, crew and ground staff. Due to a single sync transaction process

and modules like document management, eForms and eBriefing / EFF, Logipad reduces

paperwork. It focuses on process optimization through digitalization and is flexible and

adaptable to the user’s needs. Logipad latest version offers top notch security

standards through 2FA.

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AIRCRAFT IT Operations • WINTER 2024 • 51


CASE STUDY: AEROLÍNEAS ARGENTINAS

Digital EFB operations

at Aerolíneas Argentinas

Captain Ulises Raymundi, Pilot at Aerolíneas Argentinas shares their journey from paper to centralized,

digital and paperless; the challenges, how it was done and the benefits that it has delivered

AIRCRAFT IT Operations • WINTER 2024 • 52


CASE STUDY: AEROLÍNEAS ARGENTINAS

“…from the outset of digitizing flight operations there

was a strong desire to modernize and ensure that the

airline could thrive for the next 70 years.”

How do you take a historic airline in South America and transform it into a

regional trailblazer in digital flight operations? How do you ensure that the

people most affected — the pilots — are not only on board with the

project but fully embrace it? And how do you create a solid digital

foundation to build towards the future? These are questions that we were asking

ourselves at Aerolíneas Argentinas when we were considering a digital future for

the airline. But, before we look into that project, I’ll briefly introduce the

airline to readers.

AEROLÍNEAS ARGENTINAS.

Aerolíneas Argentinas is Argentina’s flag carrier, and for over 70 years, it has

supported both long-haul and domestic routes, connecting the nation with the rest

of the world. The airline operates a fleet of 84 aircraft, serving long haul

v

Aerolíneas Argentinas was founded in 1950

AvioBook Globe

Introducing the comprehensive in-flight companion,

where you can compare weather and

turbulence data by time and flight level, and

view airline-specific custom layers.

Discover its user-friendly design and more:

AIRCRAFT IT Operations • WINTER 2024 • 53


CASE STUDY: AEROLÍNEAS ARGENTINAS

changes were challenging to accommodate, and archiving was a significant

complication. The physical space required to store operational flight plans, load

sheets, and other documents was inefficient. Retrieving key information was slow,

and manually inputting data often led to human error.

destinations with Airbus A330s, alongside a domestic fleet that includes Embraer

190s and Boeing 737s.

The rich history of Aerolíneas Argentinas means it has a strong culture and

well-established processes. When it came to digitizing operations, these needed

to be acknowledged and, at times, respected. Nevertheless, from the outset of

digitizing flight operations there was a strong desire to modernize and ensure

that the airline could thrive for the next 70 years.

WHY DIGITIZE OPERATIONS

While the project may have initially focused on removing paper from the cockpit, it

was really about harnessing the power of digital tools to improve workflows,

reduce turnaround times, provide users with consistent and coherent data, and

optimize costs. Given the nature of the airline, it was an ambitious project. Change

management within the context of an historic airline like Aerolíneas Argentinas is

not simple. Ultimately, the airline wanted to find tools that were robust and reliable,

so that our pilots and ground staff had access to the right information at

the right time.

THE OLD SETUP

Aerolíneas Argentinas’ original process involved dot matrix printers. This was not

only a noisy process but also meant the airline was entirely paper-based. To ensure

documentation reached pilots in time for departure, someone literally had to drive

it across the airport from the operations office. The cost and complexity of keeping

stations stocked with paper and other materials were prohibitive. Last-minute

Old set-up built on paper was noisy, impractical and inefficient

THE CURRENT SETUP

Since then, the airline’s system has grown and evolved. The current solution is built

around sixth-generation iPads, see figure 1 below, with contingency iPads available

at homebase airports in case pilots encounter issues with their devices.

On their iPads, pilots have access to Lido mPilot from Lufthansa Systems for

charting, as well as proprietary performance applications for each aircraft type in

the Aerolíneas Argentinas fleet. This includes FlySmart for the A330 fleet, OPT

for the Boeing fleet, and E-Perf for the Embraer fleet. To ensure that pilots have

the latest data at their fingertips, mobile hotspots are available on the aircraft,

along with Wi-Fi at base airports and in airline briefing rooms.

Despite the variety of applications above, the majority of Aerolíneas

Argentinas’ EFB is centralized in AvioBook. AvioBook Flight has been designed

to equip pilots with digital tools, information, and documentation for both flight

preparation and in-flight management. Its approach to integrations and

launchers means that, even with multiple applications, the user experience

remains as seamless as possible. For example, Lufthansa’s mPilot is integrated

with AvioBook via a simple launcher interface, allowing pilots to automatically

load route data from AvioBook into mPilot.

AIRCRAFT IT Operations • WINTER 2024 • 54


CASE STUDY: AEROLÍNEAS ARGENTINAS

How AvioBook is currently used within the current setup

AvioBook is central to how Aerolíneas

Argentinas operates its flights (figure 1).

Through AvioBook Flight, pilots have

access to the Briefing module,

Operational Flight Plan (OFP) module,

Weight & Balance module, and Library

module. This modular approach ensures

that pilots don’t need to rely on multiple

applications, streamlining their

workflows and reducing app fatigue.

Significant aspects of flight preparation

and in-flight administration are thus

handled within a single application. As a

digital solution, AvioBook allows pilots to

log in from anywhere with connectivity,

enabling them to access key briefing

data in advance — even before arriving at

the airport — providing greater flexibility

in their preparations. With interactive

tools, like the NavLog in AvioBook’s OFP

module, pilots can easily complete tasks

digitally that were previously tedious to

complete on paper. They can also

instantly see trends in time and fuel

consumption, and share this information

with ground crews. The digital Weight & Aerolíneas Argentinas EFB

Balance module keeps critical, up-todate

data at their fingertips, even if it changes at the last minute.

Figure 1 — AvioBook is central to the

All pilots have their own iPads

“…pilots have access to the Briefing module, Operational

Flight Plan (OFP) module, Weight & Balance module,

and Library module. This modular approach ensures

that pilots don’t need to rely on multiple applications,

streamlining their workflows and reducing app fatigue.”

HOW AEROLÍNEAS ARGENTINAS DIGITIZED OPERATIONS

The greatest obstacle to going digital was ensuring pilots felt comfortable moving

away from paper. Considering the demographics involved, the shift took them out

of their comfort zones, making pilot buy-in crucial to the project’s success. It wasn’t

always easy. At times, pilots were even seen printing documents from their iPads.

However, through pilot guides and training, we were able to help them feel more

comfortable with the digital world.

Aerolíneas Argentinas’ training focused on guiding pilots through the app.

Despite the application being intuitive, the initial focus was on maintaining

familiarity. Introducing AvioBook Flight to pilots during their regular flight

AIRCRAFT IT Operations • WINTER 2024 • 55


CASE STUDY: AEROLÍNEAS ARGENTINAS

Figure 2 — With

AvioBook the pilots get the

latest data, even if it changes at the last minute

simulator training sessions allowed

them to see how best to leverage the

application, explore its features, and

easily locate desired information. This

approach guaranteed that users

wouldn’t get lost in the application

during a flight and could quickly

navigate to needed information.

With AvioBook the pilots get the

latest data, even if it changes at the last

minute (figure 2).

Post go-live, Aerolíneas adopted a

two-pronged strategy so that the EFB

was used effectively. The first step has

involved providing pilots with up-todate

information on the applications

available to them, including current

guides for the latest versions of all iPad

apps. Secondly, we have conducted

checks through the Flight Standards

department and used backend

reporting systems for different

applications to monitor activity. For

instance, pilots must acknowledge that

they have received and read the

necessary documentation within

AvioBook Flight. This feature, supported

by AvioBook, creates a limited form of

communication with the ground,

allowing the OCC to be alerted once

pilots complete these actions.

“…the initial focus was on maintaining familiarity.

Introducing AvioBook Flight to pilots during their

regular flight simulator training sessions allowed them

to see how best to leverage the application, explore its

features, and easily locate desired information.”

THE IMPORTANCE OF INTEGRATIONS

AvioBook Flight is an integrated solution, meaning that the different modules

within the application share data, reducing manual workload and giving users

confidence in the accuracy of the data. Most importantly for Aerolíneas Argentinas,

however, is the suite’s reliable integration with other vendors (figure 3).

Figure 3

Robust integrations were crucial to getting the data to pilots. From the outset, it

was clear to us that to avoid disruptions due to data outages, we needed a solution

with robust and reliable integrations. However, with so much data available,

ensuring the right data appeared in AvioBook required careful mapping of all

integrations. It was essential that every piece of data provided to pilots had a

practical purpose. To achieve this, we first defined the different teams involved in

the project from Aerolíneas Argentinas, as well as the key users and stakeholders,

including IT, Flight Operations, Flight Standards, the OCC (Operations Control

Center), and our suppliers.

The most important part of this process, from our perspective, was how team

members collaborated, both within and outside of the company. Thankfully, we

could rely on the support of AvioBook and their integrations team, who have

extensive experience helping airlines transition to digital. Their approach ensured

clear communication and expectations for both parties from the start, reducing

back-and-forth discussions and enabling timely decision-making.

THE IMPACT OF AVIOBOOK AT AEROLÍNEAS ARGENTINAS

The simplicity of the AvioBook suite, coupled with the written and in-person

support provided by Aerolíneas Argentinas, has ensured significant pilot buy-in.

Over the last five years, thanks to the impressively high uptime performance of

AIRCRAFT IT Operations • WINTER 2024 • 56


CASE STUDY: AEROLÍNEAS ARGENTINAS

over 99.97%, we’ve seen pilots place their trust in the AvioBook suite, reducing the

need for contingency solutions.

From a project standpoint, our confidence in the partnership has also grown

as we’ve faced and overcome challenges together. The AvioBook way of

supporting airlines from the moment a contract is signed has been invaluable.

The expertise of their integrations team and the extensive list of third-party

vendors they have already worked with have helped smooth the flow of data.

Additionally, the support provided by their account management team offers a

direct and reliable point of contact for all of our questions and queries.

Smart, integrated tools improve workflows: from a business point of view, a

very noticeable impact on our operations was the reduction in printing, which

was one of the key objectives we set out to achieve at the start of the

project (figure 4).

In fact, there was a 100 percent reduction in OFP printing. What was most

striking, however, was the reliability of the integrations. During the handover phase,

we established a contingency plan for printing, but it was never needed. The

second most notable impact was on turnaround times, which were reduced

significantly — by an average of 20-30 percent. Since everything is now available

immediately and wirelessly, there is no longer any need to waste time going to and

from the aircraft.

Figure 4 — AvioBook

is central to the

Aerolíneas Argentinas EFB

“During the handover phase, we established a

contingency plan for printing, but it was never needed.

The second most notable impact was on turnaround

times, which were reduced significantly — by an average

of 20-30 percent.”

AIRCRAFT IT Operations • WINTER 2024 • 57


CASE STUDY: AEROLÍNEAS ARGENTINAS

LESSONS LEARNED

As with any project of this nature, whatever we planned ahead, there were still

lessons that we learned during the project’s execution.

Flexibility in implementation

When undertaking this kind of project, it is, of course, vital to plan ahead. At

Aerolíneas Argentinas, the complexity of our operations meant that a significant

number of stakeholder groups had to be identified and supported. It was a

complex process. Managing this kind of change, and all the different people

involved, requires a certain level of flexibility. It’s crucial to be able to adapt to

changing situations as they arise.

Small changes have a big impact

While the Aerolíneas Argentinas EFB setup includes many different applications,

the introduction of one application, AvioBook Flight, had a huge impact on our

operations. With this single application, we were able to improve turnaround times,

reduce delays, eliminate paper processes, and boost overall airline efficiency.

Impact is not always linear

The objective of the implementation was to reduce our printing costs, so it was no

surprise when we were able to move away from paper processes. However, some

of the impacts of going digital were not always the ones we initially expected. For

example, since all data was now available instantly and remotely, it was no longer

necessary to waste time going back and forth to the aircraft between flights

improving the pilot experience and turnaround efficiency.

Buy-in is a mixture of materials and the human touch

While the AvioBook suite is incredibly simple to learn, we had to recognize that

many of our pilots had been flying for a long time and had little to no experience

with tablets and digital tools. Ensuring their buy-in meant not only providing

physical guides but also supporting them with training in the simulator and in the

cockpit. We went the extra mile to make the transition as smooth as possible.

The choice of partner is key

The process of going live with a new application across an airline like Aerolíneas

Argentinas is a daunting prospect. Having the support and expertise of AvioBook

was crucial to ensuring that there were no last-minute hiccups.

LOOKING TO THE FUTURE

Having seen the benefits of bringing pilots into a digital space, Aerolíneas now

recognizes the need to expand these advancements further. While our cockpit is

nearly fully digitalized, we aim to reach the next level with the introduction of an

e-techlog. Additionally, we intend to enhance connectivity between cabin crew, the

cockpit, and ground teams. For cabin crew, providing digital briefing information is

already a priority, and we see great potential in enabling them to use

digital forms as well.

To fully leverage these digital tools, we will need to enhance our connectivity.

This will allow us to access the latest data in our EFB solutions, supporting

improved decision-making and better management of challenging situations as

they arise. Similarly, we need access to real-time aircraft data, enabling more

precise inputs and accurate data across our operations. The future of cockpit

technology holds exciting possibilities.

Aerolíneas Argentinas is convinced that building on our experiences with

AvioBook and other solutions will ensure that we thrive in the coming years. I hope

that this case study will be useful to readers who are considering a similar project.

CAPTAIN ULISES RAYMUNDI

Ulises Raymundi has been a captain with Aerolíneas Argentinas for the past 18 years,

logging over 10,000 hours of flight time. He also works in the flight standards

department as an IT Technical Pilot and EFB administrator, leading projects that

connect cockpits with the IT world. Before joining Aerolíneas Argentinas, Ulises

worked as an IT Specialist and Manager in the Strategic Outsourcing department at IBM

Argentina for five years.

AEROLÍNEAS ARGENTINAS

Aerolíneas Argentinas is Argentina’s national airline and the largest airline in

the country. Founded in 1950, it is a leader in the South American aviation

market, flying to 37 destinations in Argentina and 20 international

destinations in Europe and America. The airline has hubs at Aeroparque Jorge Newbery

(AEP) and Ministro Pistarini International Airport (EZE) in Buenos Aires and operates a fleet

including Airbus A330-200, Boeing 737-700, Boeing 737-800, Boeing 737-800BCF, Boeing

737 MAX 8, Embraer E190, and Embraer E195-E2.

AVIOBOOK

AvioBook, a Thales Group company, supports airlines as a partner in their digital

strategy, offering a comprehensive and highly integrated suite of ground and

flight applications, systems and solutions that connect all stakeholders and key

assets in a safe and secure manner. With the integrated and secure AvioBook application

suite, pilots, cabin crew, dispatchers and ground staff can be securely connected to each

other, making communication more efficient and driving value throughout the operation.

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CASE STUDY: AZUL AIRLINES

Fueling efficiency: how Azul soared

with predictive analytics

Caio Garcia, Captain, Flight Ops Engineering Manager and Fuel

Efficiency Manager at Azul Airlines shares how leveraging predictive

analytics has driven fuel efficiencies and fuel savings

AIRCRAFT IT Operations • WINTER 2024 • 60


CASE STUDY: AZUL AIRLINES

Before diving into the details of this case study, it’s important to provide some

context about the environment in which it applies.

AZUL AIRLINES

Azul Airlines serves approximately

158 destinations, including many

smaller airports across

Brazil (Figure 1).

Our fleet consists of 186

aircraft, including Cessna

Caravans, ATR 72-600s, Embraer

195 E1/E2, ERJ-190s, Airbus A320/

A321neos, A321neos, A330ceos,

and A330neos. Additionally, we

operate a couple of Pilatus aircraft

to transport parts to address any

AOG (Aircraft on Ground)

situations at remote airports.

Operating within the Amazon

region presents unique challenges,

as parts are often difficult to

• Unparalleled network

• 158 destinations served,

over 3x competition

• Leader in 93% of our

routes, single carrier in 82%

• Brazil’s largest airline in

daily departures

• 900 to 1000 flights per day

• Flexible, high-efficiency

fleet - 186 operating aircraft

Figure 1

procure locally. Therefore, the capability to ferry parts and deploy specialized

maintenance teams is essential to minimize aircraft downtime in remote

locations. We operate approximately 900 to 1,000 flights daily, depending

on the season.

PREDICT, ACHIEVE AND

REPORT INFLIGHT FUEL

SAVINGS

Using flight data and machine learning, SITA OptiFlight ® builds tail-specific

predictive performance models that are fed with operational information

and advanced weather forecasts to provide pilots with inflight fuel-saving

recommendations,for all phases of a flight.

Scan below to

find out more

sita.aero/optiflight

AIRCRAFT IT Operations • WINTER 2024 • 61


CASE STUDY: AZUL AIRLINES

“We also prioritize fuel optimization through solutions

like OptiClimb and eWAS Pilot. Onboard each aircraft,

pilots have access to an iPad equipped with eWAS Pilot,

providing them with the same advanced weather

interface available to dispatchers.”

Azul and SITA: Working Together

Our partnership with SITA began in 2009, and they have been a trusted

technological business partner ever since. We collaborate closely, often testing

solutions before their official release (Figure 2). This valued partnership allows us

to co-develop and gain early access to advanced technologies, providing us with

the opportunity to test and refine them ahead of deployment.

Partnership with SITA for Safety & Efficiency

• Started in 2009 with Aircraft Communications

• Azul acts as a Technological Business Partner

Cockpit

OCC

Figure 2

Aircom

Cockpit Services

Aircraft Comms

Mission Watch

Flight Tracking

eWAS

Weather Awareness

OptiClimb

Fuel Optimization

Our initial collaboration

with SITA resulted in Azul

adopting AIRCOM, which

now facilitates all

communication with our

aircraft through SITA’s

AIRCOM services.

Additionally, we leverage

flight tracking via Mission

Watch, which provides

critical support to our

dispatchers and

Operations Control

Center (OCC). Mission

Watch ensures flights

remain on schedule and

avoid severe weather or other foreseeable disruptions along their planned

routes. We also prioritize fuel optimization through solutions like OptiClimb and

eWAS Pilot. Onboard each aircraft, pilots have access to an iPad equipped with

eWAS Pilot, providing them with the same advanced weather interface available

to dispatchers. This shared platform enhances situational awareness and

operational efficiency — more on this later.

FOCUSING ON CLIMBOUT

When analyzing our operational scenarios, we consider the fuel consumption

across short, medium, and long-haul routes (Figure 3).

Why look at CLIMB-OUT?

SHORT ROUTES: 200nm MEDIUM ROUTES: 600nm LONG ROUTES: 1200nm

Taxi

Takeoff

Climb

Cruise

Descent

Approach &

Landing

Turnaround

Figure 3

3%

6%

9%

5%

5%

10%

62%

Taxi

Takeoff

Climb

Cruise

Descent

Approach &

Landing

Turnaround

1%

5%

4%

3%

2%

30%

55%

Taxi

Takeoff

Climb

Cruise

Descent

Approach &

Landing

Turnaround

For short routes, approximately 62% of a flight’s fuel consumption occurs during the

climb-out phase, making it a significant contributor to overall usage. Given that most

Embraer fleet operations consist of 40- to 50-minute flights, these aircraft greatly

benefit from optimization applications. The Airbus A320s primarily cover routes

ranging from 200 to 600 nautical miles, occasionally extending to 1,000 nautical

“This year, we are intensively examining the climb and

cruise phases to identify areas for further optimization.

One key strategy has been leveraging OptiClimb to

enhance efficiency during the climb phase.”

1%

3%

2%

1%

1%

18%

74%

AIRCRAFT IT Operations • WINTER 2024 • 62


CASE STUDY: AZUL AIRLINES

miles, while the Airbus A330s are dedicated to longer-haul operations. As shown in

Figure 3, the climb-out phase is typically the first or second highest phase in terms of

fuel consumption on any flight. This year, we are intensively examining the climb and

cruise phases to identify areas for further optimization. One key strategy has been

leveraging OptiClimb to enhance efficiency during the climb phase.

IMPLEMENTING A NEW SOLUTION

For any flight deck solution to succeed, securing pilot buy-in is crucial. The key to

achieving this is simplicity. If a new system adds more than 30 seconds to a pilot’s

preparation time or routine without a clear explanation, adoption will be

challenging. The solution must be straightforward, seamlessly integrated into

Standard Operating Procedures (SOPs), and accompanied by clear

communication about its benefits. When pilots understand how a change

improves efficiency without increasing workload, buy-in comes about naturally.

One common question from pilots is why we’re transitioning from ECON to

OptiClimb when ECON has been used effectively for decades. My response is

simple: “Why rely on a fax machine when you could use email?” OptiClimb

represents an evolution—building on what ECON provided but offering

significant advancements. While ECON was effective in its time, it relied on a

baseline aircraft model. OptiClimb, by contrast, delivers tailored, tail-specific

optimization based on flight data unique to each aircraft.

OptiClimb integrates seamlessly with our operational processes. It

automatically ingests data from the Operational Flight Plan (OFP) and generates

recommendations 30–40 minutes before a flight, considering forecasted winds,

temperatures, and aircraft-specific characteristics like weight and historical

performance. This precision is achieved through extensive machine learning and

integration with other onboard applications, ensuring pilots receive the most

accurate and actionable information. The system also provides baselined savings

reports for each flight, allowing us to compare current flights with similar ones

from the past. This capability demonstrates measurable efficiency gains,

reinforcing its value. Perhaps most importantly, OptiClimb requires minimal pilot

input, maintaining a low workload while delivering substantial benefits.

AIRCRAFT IT Operations • WINTER 2024 • 63


CASE STUDY: AZUL AIRLINES

WHAT IS OPTICLIMB?

SITA captures a rolling years’ worth of historical flight data for each tail number

and applies machine learning to this data (Figure 4).

Leverage flight data to build predictive models and to compute fuel savings

Building the models

1 Year of Historical Flight Data for each tail

Updating the models

Regular Flight Data Stream

for each tail

that when new aircraft are added to the fleet, it takes some time for OptiClimb

to ramp up. However, as the aircraft are flown more, the system gradually refines

its recommendations.

After processing the historical data and completing the machine learning

phase, OptiClimb receives the OFP data, 4D weather forecasts, and the tailspecific

predictive performance model. It then applies a ‘what-if’ engine

to generate recommendations, which are delivered to the pilots through

three redundant channels to ensure they always receive the

information (Figure 5).

Delivering customized climb schedules to pilots

SITA OptiClimb delivers actionable information directly into the pilot workflow

Machine Learning

Machine Learning

Recommendations to pilots

Initial Predictive Performance Models

for each tail number

Updated Predictive Performance Models

for each tail number

OFP

eFF SITA eWAS ACARS

Figure 4

The process begins with creating a predictive performance model that analyzes

the aircraft’s flight characteristics, degradation factors, and performance trends. It

also examines whether specific actions — such as engine washing — improved

performance. All this data is integrated into OptiClimb. Once OptiClimb is in use, it

continuously receives data, which feeds back into the system, allowing for

increasingly accurate recommendations. One observation we’ve made is

4D Weather Forecast

Tail-Specific Predictive

Performance Model

Figure 5

« What-if »

Engine

AOC MSG DISPLAY

AN: FGZHO 1/1

FI: TO4530

ORIG: ORY

DEST: TUN

OFP REV: 2

OPERATING DATE: 2023-10-20

TOW 67434 KG

MAINTAIN 238 TO 24000FT

THEN 292/0.76 TO T.O.C

VALID UP TO FL370

AIRCRAFT IT Operations • WINTER 2024 • 64


CASE STUDY: AZUL AIRLINES

These channels are:

• eWAS Pilot, positioned centrally in Figure 5;

• EFF IsaBrief, our in-house software solution for the Electronic Flight Bag (EFB),

which also outputs recommendations;

• ACARS, for additional redundancy.

By using these three channels, we ensure that pilots receive the necessary data,

even if one channel faces issues—such as ACARS shortages in Brazil or 5G

connectivity problems. The information will reach the pilots through at least one of

the channels available.

HOW DOES IT WORK AERODYNAMICALLY, AND HOW

DOES IT FLY?

The operation of OptiClimb can be broken down into two key phases (Figure 6).

Customized climb schedules for each flight

Opportunity

Climb consumes an

important amount of fuel

and can be further optimized

Cruise Level

Crossover

Acceleration FL

Figure 6

Climb Mach

IAS 2

IAS 1

Flight with SITA OptiClimb

Fuel flow with SITA OptiClimb

Challenge

Most complex phase

with many parameters

changing at the same time

Flight without SITA OptiClimb

Fuel flow without SITA OptiClimb

Solution

Customized speed

changes at different

altitudes for each climb

A customized climb

schedule for each flight

• 2 climb speeds

• 1 acceleration Flight Level > FL100

• 1 climb Mach

60-80% Target application rate

Allowing systematic fuel

savings when applied

The first, IAS1 (Initial Acceleration Speed), also known as the Acceleration Flight

Level, can be seen at the bottom of the figure, with IAS2 following. These represent

two speeds: the initial climb speed and the second speed after the Cross-Over

altitude, which is when the aircraft transitions from knots (nautical miles per hour)

to Mach (a percentage of the speed of sound). Once the aircraft surpasses this

cross-over altitude, its speed increases, accelerating towards cruise speed. During

this phase, the aircraft is optimized to climb as quickly as possible, taking

advantage of favorable weather conditions such as ideal winds and ISA

(International Standard Atmosphere) temperatures. Once the aircraft reaches the

cross-over altitude, it begins to build energy, enabling it to reach the cruise level

with optimal conditions for maintaining cruise speed.

OPTICLIMB AT AZUL

In Figure 7, you can see how we began implementing OptiClimb at Azul.

Opticlimb at Azul

Kick-off and

Flight Data Validation A320

Figure 7

Aug/23

Sep/23

Data Validation End

Output Definition

Risk Assessment

Free of Charge 3-month Trial

Period

Oct/23

Jan/24

End of tral period A320

Savings Report

A320 Delivery Sign-off

Re-Start Process for A330

Feb/24

Apr/24

End of tral period A330

Savings Report

A330 Delivery Sign-off

Re-Start Process for E195

We kicked off with OptiClimb in August 2023 and started data validation about a

month later, aiming to understand all the insights we could gather. In October, we

began a free three-month trial period, which concluded in January when we went

live with the Airbus A320 fleet, fully incorporating it into our SOPs. Once the A320

fleet was fully integrated, we moved to the A330s, and, after ironing out any issues

there, we proceeded to the Embraer E1/E2 fleet. There are still some challenges

with the E2, which are not specific to SITA or Azul, but rather due to data

interpretation issues with the aircraft itself. This is something we’re addressing in

collaboration with our partners, as it’s a common issue with E2 data.

At the time of writing, we were finishing the E1 integration, which had gone

smoothly. The phased implementation approach was critical to ensure that each

May/24

...

“Pilot buy-in was crucial, and with OptiClimb being integrated into the SOPs (Standard Operating Procedures), it

became part of their routine without adding to their workload. Additionally, explaining the new technology as a novel

experience – especially since no one else had used it — helped increase buy-in.”

AIRCRAFT IT Operations • WINTER 2024 • 65


CASE STUDY: AZUL AIRLINES

Figure 8 shows SITA eWAS working alongside OptiClimb.

SITA OptiClimb integration in eWAS at Azul

12

Weather

Products

5

Suppliers

Forecasts

Icing, CB

Turbulence, Tropopause, Winds

Observations

CB, Lightning, VA/TC Advisory

Icing

PIREPs

D-ATIS

Navigation

NAT/PACOT Tracks

aircraft type was fully tested before progressing to the next. Every aircraft has

unique characteristics and data requirements, so we took the time to work

closely with the chief pilots, IT, and other departments to ensure proper

integration and smooth operations. The process helped the team learn from

each phase, making subsequent implementations more efficient and informed.

By the time we reached the Embraer E1, the transition was seamless, making it

one of our smoothest rollouts to date.

One of the key advantages of OptiClimb is how it simplifies management for

leadership, particularly pilot leadership. The system clearly presents the

information needed for effective program oversight, ensuring that pilots can

easily understand and apply it. Pilot buy-in was crucial, and with OptiClimb being

integrated into the SOPs (Standard Operating Procedures), it became part of

their routine without adding to their workload. Additionally, explaining the new

technology as a novel experience — especially since no one else had used it —

helped increase buy-in. The gradual, phased rollout not only allowed us to

troubleshoot and refine the system before each phase but also gave us the time

to foster a supportive culture before fully scaling up.

Challenges mainly arose in relation to Air Traffic Control (ATC). There were

some Standard Instrument Departures (SIDs) where OptiClimb faced penalties

due to speed restrictions. In these cases, ATC would sometimes restrict us, but

we worked through it. Initially, the application methodology was more manual,

especially with the A320 fleet, which served as our test bed. Over time, the

process became more automated, which improved the application rate and

made it easier for pilots to adapt to and embrace the system.

Figure 8

PILOT INTERFACE WITH OPTICLIMB

When the pilot inputs the data into eWAS Pilot, they receive a comprehensive route

overview, including all weather information displayed (as shown in Figure 8). Once

the pilot reviews the route briefing and weather conditions, they can then check the

OptiClimb/OptiFlight recommendation within the app. In the top corner of the app

as well as on the departure airport, there’s a small leaf icon. By clicking this icon, the

pilot can access detailed information about the airport, and on the right side of the

screen, there are four buttons: Info, METAR, NOTAMs, and OptiFlight. This setup

enables the pilot to view the OptiClimb recommendation as part of their weather

and flight assessment process. The integration of this data into the pilot’s workflow

ensures that everything is part of their normal flight preparation.

For the A320, we use a managed mode without the Mach speed setting. On

the ground, the pilot inputs the recommended OptiClimb speed into the vertical

revision page. Later in the flight, they input the data again. Previously, we had to

switch the aircraft from managed speed to manual speed, which occasionally led

to oversights, especially during high-workload situations like climb and ATC

communications. By keeping the system in managed speed, we eliminated the

risk of forgetting the manual input, resulting in a higher application rate.

For the Embraer fleet, the process is even simpler. The pilot inputs both

speeds on the ground, and once the data is entered into the FMS (Flight

Management System), OptiClimb takes over for the climb phase. From there, the

system runs automatically until the aircraft reaches cruise, with no additional

pilot input required. The higher automation on the Embraer fleet, particularly

AIRCRAFT IT Operations • WINTER 2024 • 66


CASE STUDY: AZUL AIRLINES

with the ground-based speed input, has led to an even higher application rate.

Figure 9 illustrates some of the average savings per climb for the

A320/321 fleets.

Opticlimb Results

Application Rate Improvements

AD2932 | 12/07/2024 | PR-AXH | SBKP - SBRJ

Avg Savings per Climb (kg)

Application Rate (SITA)

Effective Speed

77 74 68 63

33% 33% 36% 41% 38%

46

Mar-24

Apr-24

May-24

Jun-24

Jul-24

Mar-24

Apr-24

May-24

Jun-24

Jul-24

Fuel Savings: Aprox. 200k litros/mês (~916kBRL) | 1,2% voo

236 kts

234 kts

232 kts

270 kts

266 kts

M 0.63

M 0.62

64%

Global

Application

Selected Speed

Avg. Savings per Climb (kg)

228

197

116 116

Mar-24

Apr-24

May-24

Jun-24

Jul-24

Application Rate (SITA)

35% 39% 39% 33%

Mar-24

Apr-24

May-24

Jun-24

Jul-24

98%

Global

Application

Fuel Savings: Aprox. 21k litros/mês (~96kBRL) | 0,3% voo

Figure 9

SAVINGS AND APPLICATION RATE IMPROVEMENT

The savings from OptiClimb gradually declined, and the application rate dropped

slightly for the A320/321 and A330 fleets due to certain flight characteristics and

external factors. In July, we encountered weather and ATC challenges that

impacted operations. However, even with these obstacles, we observed an average

savings of about 46 kg per climb for the A320/321 and 197 kg for the A330.

We are continuously working on improving the application rate. On the right

side of Figure 11, you can see a specific flight example. To measure the

application rate, SITA and Azul analyzed the indicated airspeed, but this

measurement can be affected by turbulence, climb speeds, and other variables.

In discussions with our fleet captains, we realized that we may have been

focusing on the wrong metric. Once we adjusted our focus to the actual speed

instead of the indicated airspeed, the application rate improved significantly —

from 64% to 98%. This adjustment removed the influence of turbulence and

other factors, providing a more accurate reflection of the pilots’ actual

application of the system.

Figure 10 shows a comparison of flight-to-flight savings.

Flight-to-flight comparison methodology

SITA OptiClimb and Standard climb flights are considered

comparable if they have same :

TOW within less than 2t for NB, 5t for WB

Top Of Climb Flight Level

Departure airport

Tail Number

Temperature (Delta ISA) within less than 5 degrees

Initial speed at 3000ft AGL within less than 10 kt

“Once we adjusted our focus to the actual speed instead

of the indicated airspeed, the application rate improved

significantly — from 64% to 98%. This adjustment

removed the influence of turbulence and other factors…”

• This methodology uses QAR data vs QAR data

• This is a direct visualization of the flight profiles

• This methodology is used on a case-by-case basis

Figure 10

Measure the savings when everything is equal

except the climb speeds and acceleration

Flight Level

Final speed when both aircraft are stabilized in cruise

Wind (using air distance to cancel the wind difference)

Fuel Factor (by checking Fuel Flow vs Altitude)

Climb mode (by checking N1 vs Altitude)

Secondly, in figure 11 is an example of one of our own flights.

AIRCRAFT IT Operations • WINTER 2024 • 67


CASE STUDY: AZUL AIRLINES

• Matching tail number;

• Consistent temperature (Delta ISA);

• Same initial and final speed;

• Identical wind conditions;

• Comparable fuel factor;

• Consistent climb mode.

By matching these performance parameters, the system can analyze and compare

OptiClimb’s performance against previous flights in the database to assess

its effectiveness.

Flight-to-flight comparison example

A320neo

1548 1594 -46

OptiClimb recommendation

IAS 1 : 250 kt

IAS 1/IAS 2 transition : FL174

IAS 2 : 272 kt

Climb Mach : 0.78

OptiClimb fuel saving

46 kg

OPTICLIMB VS. ECON PERFORMANCE COMPARISON

In Figure 10, the blue line represents OptiClimb, while the red line represents ECON.

The first graph shows altitude over distance, demonstrating that OptiClimb climbs

at a higher rate compared to ECON, before both systems level off. The second

graph, which shows fuel flow, illustrates that OptiClimb consistently consumes less

fuel than ECON until both lines converge towards the end of the climb.

The key to OptiClimb’s efficiency lies in its ability to leverage weather

conditions during the climb phase, optimizing the aircraft’s performance to

maintain a slightly lower fuel flow compared to ECON. For these graphs to be

comparable, several parameters must align, as shown on the right

side of the figure:

• Take-off weight (within a 2-tonne difference);

• Same top-of-climb flight level;

• Identical departure airport;

Figure 11

FLIGHT SAVINGS AND PERFORMANCE INSIGHTS

In this example (figure 11), we see a 46 kg fuel saving, which aligns with the data

shown in Figure 12, though with some added variability due to turbulence and

other flight factors. As the aircraft climbs and reaches FL390, it levels off,

maintaining the necessary cruise energy to sustain the cruise speed. For those

familiar with flight deck operations, typically when the aircraft levels off, the

throttle is slightly advanced, and once cruising speed is reached, it reduces.

However, with OptiClimb, the throttle remains at the optimal level once the climb

speed is achieved, as the system ensures the aircraft has the required cruise energy

to maintain speed in level flight.

To summarize, the results show an average fuel saving of 46 kg, a 38%

application rate that continues to rise, which resulted in 148 tonnes of fuel saved

in July 2024, along with approximately 465 tonnes of CO2 saved (Figure 12).

AIRCRAFT IT Operations • WINTER 2024 • 68


CASE STUDY: AZUL AIRLINES

Proven Savings

On the A320neo FAM fleet

46 kg

Average savings

per climb

148 t

Monthly fuel saved

in July 2024

38%↑

Application rate

465 t

Monthly CO2 footprint reduction

in July 2024

“We’re seeing some promising results from our efforts so

far, particularly with the climb phase. We’re pleased with

the progress and are now focused on the next step:

implementing in-flight shortcut recommendations.”

“SITA has been our DataLink service provider since 2009, and during this period, they have proven to be a reliable and trustworthy partner.

They have invested time and effort into our business and actively contributed to our sustainability initiatives. As we continue to pursue

greater operational efficiencies, we believe there is no better partnership to keep us at the forefront of technological advancements."

Daniel Tkaz, Operational VP, Azul

Figure 12

LOOKING TO THE FUTURE

We’re seeing some promising results from our efforts so far, particularly with the

climb phase. We’re pleased with the progress and are now focused on the next

step: implementing in-flight shortcut recommendations (Figure 13).

In-flight shortcut recommendations

SITA OptiDirect

Figure 13

Opportunity

Pilots can request

direct routes to ATC

to save time & fuel

Challenge

Giving pilots the

relevant information

to enable them to

identify and ask for the

most efficient directs

Solution

Providing pilots

with shortcut

recommendations

• Leveraging historical

tracks flown

• Considering flight’s

weather conditions

Shortcut recommendations

sent ahead of the flight

• Shortcut waypoints

• Potential fuel savings

• Potential time savings

• Number of times flown

We are now exploring SITA OptiDirect, in conjunction with the eWAS tool, to

provide recommendations for in-flight distance reduction. These

recommendations will be based on our historical data to ensure that we receive the

most accurate and probable in-flight distance reductions. The goal is to build on

our success with the climb phase, and once SITA completes the final studies for the

ATR (Aero-Thermodynamic Research) aircraft, we plan to begin rolling out these

flight recommendations by the end of the year.

This has been an incredibly insightful, albeit challenging, process. We’ve

learned a great deal and made significant progress. I hope that sharing our

experience proves useful for any readers contemplating a similar project.

AUTHOR

Caio joined Azul as a Embraer First Officer in 2009 and in 2014 became an ATR

Captain and joined the Safety department where he stayed for nine years as Human

Factors Coordinator taking care of FRMS, LOSA, Investigations, E2 entry into service

and other initiatives. During that time, he was promoted to Captain on the Embraer

fleet in 2018 and in 2023, joining Flight Operations Engineering and Fuel Efficiency

as area manager.

AZUL AIRLINES

Low-cost carrier, Azul offers flights to over 150 destinations in Brazil,

South American countries, Portugal, and the United States. It operates

one of the largest domestic networks of any airline in South America. The

airline’s fleet of 186 aircraft includes A320neo, A330, ATR 72, and E195 aircraft and Azul is

launch carrier for the Embraer 195-E2. The fleet conducts around 900 to 1,000 flights a day

depending on the season.

SITA

As IT provider for the air transport industry, delivering solutions for

airlines, airports, aircraft and governments, SITA delivers the promise of

the connected aircraft to more than 400 airlines on 17,000 aircraft

globally. SITA is powering a digital shift to make air travel more connected, seamless,

efficient, safe and sustainable. Its communications network connects every corner of the

globe and handles vast volumes of data every second.

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AIRCRAFT IT Operations • WINTER 2024 • 69


AIRCRAFT IT Operations: VENDOR FLIGHT LOG

VENDOR FLIGHT LOG: MOTULUS

Steven Rushworth tells us how the mission to help

airlines get the most out of their resources has made

Motulus a valued solution with customers

Steven Rushworth has spent over 20 years in aviation working for British Airways,

TUI and Thomas Cook. Over the past two years he has supported Motulus to

support their growth, go-to-market and product development. During his time in

aviation he has worked in both the operational and commercial sides of airlines,

and has held roles as diverse as Crew Rostering Manager, Head of Analytics and

software transformation, plus implementation, positions.

Aircraft IT: Your name, your job title, and the name

of the business?

Steven Rushworth, Business Development, Motulus.aero

Aircraft IT: How did Motulus start?

SR: Motulus was formed in 2015 by three experts in

optimization, software engineering and highperformance

computing. After a couple of years

working on projects in engineering and

manufacturing the company began to specialize in

aviation from 2018.

Aircraft IT: What is the guiding principle of Motulus?

SR: Motulus provides optimization software to solve

resource and operational challenges. In any aviation

situation that is resource-constrained and where an

airline is ‘trying to get the most out of what it has’,

Motulus products can help. This is regardless of the

complexity of the business problem. Complexity is

something Motulus thrives on. Classic applications of

Motulus expertise are in the fields of pairing

optimization, crew scheduling, tail assignment,

network optimization and, more recently,

disruption management.

Aircraft IT: What has Motulus biggest

achievement to date?

SR: This is a very difficult question to answer.

Arguably getting our first customer pre Covid was a

significant milestone for the company but every

customer since has thrown up new and different

challenges that the team have relished tackling. Every

airline is different and has its own level of complexity.

We believe that some of Motulus’s innovative product

features, for example implementing leg-based

rostering, dynamic fatigue calculations or standby

rostering, are steps forward in the industry in terms of

crew planning: these are also achievements we

are very proud of.

Aircraft IT: What have been your disappointments

and what have you learned from them?

SR: We have developed some innovative features,

particularly in crew planning, and sometimes it has

been hard to get potential customers and industry

leaders to get to grips with them. I think the lessons

for us are appreciating that everyone has a challenge

to tackle and we have focused much more on

“In any aviation situation that is resource-constrained and where an airline is

‘trying to get the most out of what it has’, Motulus products can help. ”

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AIRCRAFT IT Operations: VENDOR FLIGHT LOG

targeting components of our solutions at individual

challenges, rather than showing all the

treasures in the chest.

Aircraft IT: In a sentence how would you summarize

what Motulus does for Aircraft Operations customers?

SR: We enjoy solving all resource challenges, even

problems that haven’t been solved before.

Aircraft IT: What do you think will be the next big

thing in aircraft operations IT

SR: I won’t mention AI. Although clearly there is a

strong role for it to play and some great AI solutions

are delivering value across the industry. I think with

cloud computing becoming the standard, we are

moving towards an area of maturity in connecting

solutions and data. Motulus sits in an ecosystem of

aviation operations software — we have to be flexible,

accessible and have a UI that is very intuitive. The

ability to connect data and therefore systems is going

to become more and more essential for software

vendors. This has happened in other industries (for

example streaming services are now available across

different platforms). The days of legacy providers

pushing one solution for all functions will

become redundant.

“…some of Motulus’s innovative product features, for example implementing

leg-based rostering, dynamic fatigue calculations or standby rostering, are

steps forward in the industry…”

“We have developed some

innovative features, particularly in

crew planning, and sometimes it

has been hard to get potential

customers and industry leaders to

get to grips with them. ”

Aircraft IT: What do you want clients to

say about Motulus?

SR: Innovative, flexible and responsive. Always deliver

well and deliver value. This is the mantra that we

aspire to in Motulus so we would hope our

customers agree.

Aircraft IT: Steven Rushworth thank you

for your time.

BOUNDLESS

BACK ISSUES

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ISSUES OF IT SOLUTIONS

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AIRCRAFT IT Operations • WINTER 2024 • 71


CASE STUDY: WIZZ AIR

Improving efficiency of

Wizz Air’s taxi fuel planning

Jaime Romero Waldhorn, Fuel Efficiency Manager at Wizz Air tells how the adoption of a

machine learning and data driven solution has brought about greater taxi fuel efficiency

AIRCRAFT IT Operations • WINTER 2024 • 72


CASE STUDY: WIZZ AIR

FPO

FULL FLIGHT PATH

OPTIMIZATION

SAVE on climb, cruise & descent

In the fast-paced world of aviation, where environmental concerns, regulatory

demands, and cost efficiency converge, fuel consumption remains a key priority.

Recognizing this, Wizz Air, continuously seeks innovative solutions to enhance

fuel efficiency and reduce costs. This article explores how Wizz Air has leveraged

advanced technologies such as Big Data and Artificial Intelligence to address the

challenge of optimizing taxi fuel planning. Specifically, it highlights the integration

of StorkJet’s machine learning-powered statistical taxi fuel solution, which has

delivered significant savings and reduced CO2 emissions.

These advancements highlight the role of data-driven solutions in

transforming aviation sustainability and efficiency.

WIZZ AIR: LEADER IN SUSTAINABLE AVIATION

Established in 2003, Wizz Air has become the most sustainable 1 European airline

with a fleet of over 200 Airbus A320 and A321 aircraft. The airline operates more

than 800 routes across Europe, North Africa, Central Asia and the Middle East,

connecting nearly 200 destinations in 52 countries. Wizz Air is renowned for its

commitment to sustainability, with one of the youngest fleets in the industry,

averaging 4.4 years of age. Wizz Air’s dedication to environmental responsibility is

reflected in its low CO2 emissions per passenger kilometer, making it a leader in

sustainable aviation.

storkjet.com

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CASE STUDY: WIZZ AIR

Sustainability is a core value deeply embedded in Wizz Air’s culture,

encapsulated in the Wizz Cares program, which focuses on four pillars: People,

Environment, Economy, and Governance. This comprehensive strategy ensures

that Wizz Air not only delivers affordable travel but also actively contributes to

environmental awareness and social responsibility. Notable initiatives include

investments in sustainable aviation fuel, a carbon offsetting program, the

integration of paperless flight decks and the utilization of advanced fuel

efficiency and management programs.

Last but not least, Wizz Air has been recognized for its excellence and safety,

being named one of the world’s top five safest airlines by airlineratings.com and

awarded the title of 2020 Airline of the Year by Air Transport World.

PARTNERING WITH STORKJET: A TAILORED APPROACH

Since 2019, Wizz Air has been collaborating with StorkJet to enhance its

operational efficiency and sustainability efforts (figure 1). This partnership focuses

“Overestimating taxi fuel leads to unnecessary costs

and increased emissions due to extra weight being

carried, while underestimating could pose risks

to operational safety.”

Figure 1

on leveraging StorkJet’s advanced tools and technologies, including FuelPro,

AdvancedAPM and FlyGuide, to optimize fuel consumption and improve overall

operational performance from all possible aspects. This collaboration has been

playing a crucial role in driving Wizz Air’s commitment to operational excellence

and environmental considerations.

Challenges in Taxi Fuel Planning

Accurate taxi fuel planning is a common challenge in the aviation industry due to

the variability of airport operations, weather conditions, seasonality and air traffic

control procedures. Overestimating taxi fuel leads to unnecessary costs and

increased emissions due to extra weight being carried, while underestimating

could pose risks to operational safety. These inefficiencies impact airlines globally.

For Wizz Air, the existing methods for managing taxi fuel often overestimated the

AIRCRAFT IT Operations • WINTER 2024 • 74


CASE STUDY: WIZZ AIR

necessary amounts, compromising the efficiency and reliability needed for

informed decision-making. To draw attention to the situation before the

integration, the charts below, covering the period from January to December 2023

inclusive, are provided.

“The entire integration took less than two months and

resulted in highly accurate and dynamic taxi fuel

calculations. This innovative approach ensures that Wizz

Air can easily utilize the solution to optimize fuel use

during taxi phase, reduce overall fuel consumption, and

enhance operational efficiency.”

Figure 2: Histogram Distribution of Taxi Fuel for Wizz Air — 2023 (before integration)

The above chart (figure 2) is a histogram showing the distribution of actual fuel

usage derived from QAR (Quick Access Recorder) data and the planned taxi fuel

parsed from OFP (Operational Flight Plan) data. As can be seen, the planned fuel

values are significantly higher compared to the actual distribution, indicating an

overestimation in the planned fuel. Consequently, these challenges have driven

Wizz Air to actively pursue a more effective and reliable solution to optimize taxi

fuel planning and ensure both efficiency and safety.

The Solution: AI and Big Data integration

To address this challenge, Wizz Air partnered with StorkJet, a leader in aviation fuel

efficiency solutions, to develop a sophisticated approach using advanced

technology. The StorkJet Taxi Fuel API (Application Programming Interface)

leverages historical QAR data and integrates machine learning (ML) models to

provide precise taxi fuel consumption predictions customized for the specific

conditions of each operation. By continuously learning from operational feedback

provided by QAR data, the model can take into account seasonality, aircraft type,

preferred runway, weather conditions, and the preferred percentile for the

calculation. Additionally, as StorkJet claimed, the API is fully customized based on

Wizz Air’s technical architecture and operational needs. The API has several query

parameters that can be adjusted with each query, such as percentile input, fallback

logic, and output units. This flexibility helps to adapt the solution to Wizz Air’s

evolving needs and decisions. In addition to that, the API has the capability to

provide outputs as either fuel quantity or taxi time in various units, which can be

configured in the query. This flexibility allows the solution to adapt easily to

changes in the fuel planning software without requiring any modifications at the

software level.

The entire integration took less than two months and resulted in highly

accurate and dynamic taxi fuel calculations. This innovative approach ensures

that Wizz Air can easily utilize the solution to optimize fuel use during taxi phase,

reduce overall fuel consumption, and enhance operational efficiency.

RESULTS: SIGNIFICANT FUEL SAVINGS AND

ENVIRONMENTAL IMPACT

Wizz Air Setup

For the initial configuration, StorkJet requested a set of parameters to ensure the

outputs were tailored and relevant to the specific operational context and

requirements of Wizz Air. Subsequently, internal arrangements were made to

seamlessly integrate the Taxi Fuel API outputs into the flight planning system.

Queries are scheduled to be sent to the API at 4 AM UTC for daily processing.

Although it can be customized later in the query, Wizz Air integrated a setup

using the 95th weighted, seasonal percentile for fuel consumption calculations.

The 95th percentile is a metric indicating the value below which 95% of all

observed taxi fuel consumption values fall. In other words, the 95th percentile

AIRCRAFT IT Operations • WINTER 2024 • 75


CASE STUDY: WIZZ AIR

represents an amount of fuel that is sufficient to cover at least 95% of all taxi fuel

burn observations, ensuring that the planned fuel accounts for nearly all

potential scenarios and minimizes the risk of underestimation. This percentile is

used instead of the average to ensure a more conservative comparison, while

also enabling identification of inefficiencies in historical flight plans.

StorkJet’s solution stands out for its speed in adapting to the changes in QAR

fuel consumption. Thanks to ML (Machine Learning) algorithms, it requires just a

one day to observe the major change in actual taxi fuel due to the factors such as

apron, taxiway or runway closures.

Additionally, the fallback logic is set in the query so that when there are

insufficient data points, the API checks a wider aircraft aggregation group for

estimation. For example, if the query is sent for an aircraft type for a specific

period and there are not enough data points for that aircraft type and period, the

API checks the bigger group (in this case, ICAO Wake Turbulence Category) for

that period to find sufficient data points to make the prediction. If the wider

aggregation class is reached and still not enough data points are available, then it

returns a predefined default output value. There is also a fallback logic for the

airport-runway pair. If there are not enough data points for a specific airportrunway

pair, the API checks all data for that airport in that period. If there are still

insufficient data points, it returns a predefined default output value. For both

fallback methods, as soon as a sufficient sample size is reached, the API

automatically reverts back to estimating the statistical value.

Integration

The integration began on January 19th, and a significant improvement was

observed almost immediately. The difference between the planned fuel and the

95th percentile of actual fuel consumption (figure 3) dropped from an average of

60 kg to just 15 kg. This sharp reduction highlights the accuracy and efficiency of

the StorkJet Taxi Fuel API in optimizing taxi fuel consumption, resulting in

substantial fuel savings and more reliable fuel planning for Wizz Air.

AIRCRAFT IT Operations • WINTER 2024 • 76


CASE STUDY: WIZZ AIR

Figure 3: Daily Distribution of Planned vs Actual 95th Percentile Taxi Fuel

Saving Analysis for MAD

In 2023, Wizz Air had more than 2,000 departures from Madrid-Barajas Airport

(MAD) making it an important airport in the Wizz Air network. Madrid-Barajas

Airport presents a challenging environment for taxi fuel management due to its

high passenger traffic, complicated ATC procedures, and significant seasonality.

To compare the same periods before and after integration (figure 4), we can

examine the three-month period from March to June for both 2023 (before

integration) and 2024 (after integration). Before the integration, the average

planned taxi fuel for Madrid–Barajas Airport (MAD) was 432 kg, whereas the

average actual fuel burn was 221 kg.

“…although the average actual taxi fuel burn (197 kg) only

dropped by 24 kg, the average planned fuel (280 kg)

decreased by 152 kg. Due to the cost of weight, this

reduction results in a fuel saving of 4.4 kg per hour. This

corresponds to a saving of 11 kg per flight…”

Figure 4: MAD Airport Average Taxi Fuel Distribution — before and after integration

After the integration, although the average actual taxi fuel burn (197 kg) only

dropped by 24 kg, the average planned fuel (280 kg) decreased by 152 kg. Due to

the cost of weight, this reduction results in a fuel saving of 4.4 kg per hour. This

corresponds to a saving of 11 kg per flight departing from MAD.

Annual Estimated Savings

When projected across all flights, the integration of the StorkJet Taxi Fuel API has

resulted in an average fuel saving of 4 kg per flight. For the fleet of Wizz Air, this

translates to estimated annual savings of 740 tonnes of fuel, and a reduction of

2,340 tonnes of CO2 emissions per year.

These annual savings exceed Madrid-Barajas Airport (MAD)’s total fuel

consumption for taxi phase during all the year, which is approximately 560 tonnes.

This comprehensive integration not only optimizes fuel use during taxi phase but

also contributes significantly to cost savings and environmental sustainability,

reinforcing Wizz Air’s commitment to efficient and responsible aviation practices.

However, it is crucial to examine the safety aspects associated with the

integration. Specifically, Taxi Fuel Overburn will be a key indicator in assessing

whether the fuel savings achieved through the integration come at any cost to

safety or lead to unintended consequences. Therefore, a detailed evaluation of

overburn data will help ensure that the benefits of the new system are fully

realized without compromising safety standards.

AIRCRAFT IT Operations • WINTER 2024 • 77


CASE STUDY: WIZZ AIR

fuel estimates, potentially leading to increased discretionary fuel requests.

Analysis indicates that since integrating the StorkJet Taxi Fuel API, Wizz Air has

seen a further reduction in the number of flights experiencing taxi fuel overburn.

This enhancement confirms that the integration has not only preserved, but

elevated, the already very high safety levels and improved fuel efficiency.

Operational Evaluation — Overburn Analysis

Taxi fuel overburn occurs when the actual taxi fuel consumption exceeds the

planned fuel consumption. This scenario can lead to undesirable operational

consequences, as accurate fuel planning is crucial for ensuring sufficient fuel for all

flight phases, including potential delays and unforeseen circumstances during taxi

phase. When overburn occurs, it indicates that the aircraft is using more fuel than

anticipated, which can have an impact on:

• Fuel Reserves: In extreme cases, taxi fuel overburn can use a significant amount

of fuel reserves intended for in-flight contingencies, impacting operational

reliability and continuity.

• Increased Pilot Discretionary Fuel: Pilots rely on accurate fuel planning to make

informed decisions. Persistent overburn can erode pilots’ trust in the provided

REGULATORY COMPLIANCE

Ensuring compliance with the latest regulatory standards is crucial in the

integration of any aviation solution. From an airline perspective, the StorkJet Taxi

Fuel API aligns with all relevant regulations and authoritative guidelines, ensuring

both safety and efficiency in operations.

The EASA Air-OPS AMC5 CAT.OP.MPA.181 recognizes statistical taxi fuel as a

valid method for calculating taxi fuel, provided that the statistical data used is

representative and valid. This regulation constitutes a legal basis to the solution

and emphasizes the necessity for a robust, data-driven model reflective of actual

operational scenarios, which the StorkJet API complies to by utilizing historical

QAR data and continuous learning mechanisms.

The framework for the statistical taxi fuel program is further detailed in The

ICAO Annex 6, Part 1, Article 4.3.6.6. highlighting the importance of data

integrity, continuous review, and validation processes. Additionally, ICAO Doc

9976, Appendix 6 to Chapter 5, furnishes an example of a statistical taxi fuel

program. It underscores specific criteria, mitigation measures, and safety risk

controls for integration a statistical taxi fuel program. StorkJet’s Taxi Fuel API

adheres to these guidelines by implementing comprehensive data integrity

checks, continuous review processes, and regular validation of methodologies as

it is comprehensively explained in API documentation.

Finally, the StorkJet Taxi Fuel API is aware of and fully compliant with the

third-party requirements of the IOSA Standards Manual under DSP 4.3.5. This

standard advises on audit practices and documentation requirements for aircraft

operators regarding statistical taxi fuel. StorkJet meets these responsibilities by

ensuring that all necessary processes, data verification methods, and safety risk

assessments are strictly followed and documented.

Overall, the StorkJet Taxi Fuel API not only ensures compliance with EASA,

ICAO, and IOSA standards, but also maximizes operational benefits without

compromising safety.

CONCLUSION

In the fast-paced aviation industry, airlines are increasingly prioritizing fuel

efficiency and environmental sustainability. StorkJet’s advanced Taxi Fuel API

addresses these challenges through sophisticated data analysis and machine

learning models. By accurately identifying patterns of overestimation and

underestimation in taxi fuel planning, StorkJet has developed a solution that

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CASE STUDY: WIZZ AIR

“StorkJet has developed a solution that translates

complex data into precise and actionable fuel

predictions that significantly enhance

operational efficiency.”

translates complex data into precise and actionable fuel predictions that

significantly enhance operational efficiency.

The Taxi Fuel API brings a shift from overly conservative fuel estimates to

more accurate, scenario-specific calculations, encouraging efficient fuel use.

Delivering clear and accessible information allows airlines like Wizz Air to make

well-informed decisions about fuel allocation. The model’s continuous learning

from QAR data ensures adaptability to varying factors such as seasonality,

aircraft type, and weather conditions.

Wizz Air’s experience with the Taxi Fuel API has been overwhelmingly

positive. The airline has seen marked improvements in fuel efficiency, particularly

at busy airports like Madrid-Barajas, where significant fuel savings per flight

underscore the API’s effectiveness. Importantly, these savings have been

achieved without compromising safety — in fact, the API has contributed to a

higher level of operational safety.

Key takeaways from this integration include:

• Significant amount of achieved savings;

• Elevated level of safety proven by statistics;

• Easy to integrate / Customized API specific to the airline’s needs;

• Easy control over API with query parameters such as percentile,

fallback logic;

• Compliance with the latest regulations.

Overall, Wizz Air is highly satisfied with the outcomes of the StorkJet Taxi Fuel API

integration. The solution not only meets but exceeds industry standards, making it

a valuable tool for any airline looking to improve fuel efficiency and operational

performance during taxi phases. Wizz Air’s successful implementation serves as a

model for others in the industry, demonstrating the potential for advanced

technology to drive both sustainability and excellence in aviation operations.

1 According to the CAPA — Centre for Aviation Awards for Excellence 2022 and 2023, Wizz Air was recognized as the ‘Global Environmental

Sustainability Airline Group of the Year’.

JAIME ROMERO WALDHORN

Jaime Romero Waldhorn started his aviation career at 18 with his commercial pilot

training followed by a bachelor’s degree in Commercial Aviation Engineering. After

six years in various positions at LATAM Airlines, he moved to Germany. Since 2018

he has been with Wizz Air where his current role is overseeing the introduction and

monitoring of fuel efficiency initiatives. With over twelve years experience in the airline

industry, Jaime has made significant contributions to enhancing fuel efficiency and

operational performance at Wizz Air.

WIZZ AIR

Wizz Air operates a fleet of 224 Airbus A320 and A321 aircraft and was

named Airline of the Year by Air Transport Awards in 2019 and in 2023. Wizz

Air has also been recognized as the ‘Most Sustainable Low-Cost Airline’

within the World Finance Sustainability Awards in 2021-2024, the ‘EMEA Environmental

Sustainability Airline Group of the Year’ by the CAPA-Centre for Aviation Awards for

Excellence 2024 and the ‘Global Environmental Sustainability Airline Group of the

Year’ in 2022-2023.

STORKJET

StorkJet helps airlines save fuel and reduce CO2 emissions by utilizing

data coming from the aircraft. With a strong research background, based

on reinvesting 60% of the turnover in R&D and four EU research grants,

the company developed the most precise aircraft performance models on the market. With

this technology, StorkJet has optimized over 6.8 million flights. As a result, their clients save

67 million dollars and reduce CO2 emissions by 234 thousand tons each year.

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AIRCRAFT IT Operations • WINTER 2024 • 79


WHITE PAPER: NATS

Digital Towers and sharing

useful information

Andy Taylor, CSO Digital Towers at NATS explains the benefits of AI and data for ATC and airline operations

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WHITE PAPER: NATS

Before we go into the meat of this white paper, it will be useful to give you a

brief introduction to NATS which readers will know as the main Air Traffic

Services provider in the UK. We also support operations of airports, ANSPs

(Air Navigation Service Providers) and airlines, from North America to Asia

Pacific. I’ll focus on some of our work in the UK and, particularly, what we’re doing

in places like Hong Kong and in New York La Guardia with Delta Airlines. I won’t

simply look at remote Air Traffic Control towers as that’s a fairly simple use case,

taking a traditional operation and digitalizing it to enable the operation to be done

remotely. It’s something that we can do with our partner organization, Ottawa,

Canada based Searidge Technologies, wholly owned by NATS, which has been

supplying remote towers for a considerable length of time. However, our focus now

is on making that digitalization more effective for all operational stakeholders at an

airport as well as the traditional prime users of the system.

TRADITIONAL ANALOG SYSTEMS

Today, in most airports, you will see the management of air traffic through a

physical control tower, and the air traffic controllers within that tower use analog

data. Seventy percent of the information that they’re using to make decisions on

your flights is gained by looking out of the window, it’s analog data (figure 1).

70% of data used in managing your airport is visually acquired,

integrated and processed by each ATCO …

“…our focus now is on making that digitalization more

effective for all operational stakeholders at an airport as

well as the traditional prime users of the system.”

Figure 1

… Compromise of competing requirements of each role… RWY(s), GMC(s)

Drives costs \ Variable levels of detection \ Not future proof

Remote /Digital Tower mostly replicated this… until now

It means that, for an entire airport such as the image in figure 1 which is London

Heathrow (but it could equally be any airport around the world), the majority of

information is gathered by looking out of the window. It means that, of the whole

airport and, critically here, for British Airways and its Terminal Five operation, there

are a maximum number of ten people on the airport that have access to the analog

data on which key decision-making is based. So, regardless of all the scheduling

and planning that’s taken place, with which NATS is very much involved at

Heathrow (and a number of other airports), also the ’on the day’ planning and the

tactical management of that plan, as soon as that aircraft is ready to push back, the

ten people in the control tower now have access to data that no-one else has; each

of those people accesses that data individually by looking out of the control tower

window and then comparing it with separate data on electronic systems. So, each

person is effectively re-processing that data simultaneously and it is obviously not

the most efficient way of operating in today’s digital age. It’s also not a way of

operating as a fully coordinated operation. That is to say one where the plan which

was agreed pre- season, is then operated on the day as per the plan and, as far as

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The data environment (figure 2.1), has the potential to be complicated but I’ve

simplified it for the figure.

Today’s Operational Data / System Environment

ATC

Airport

ATC and Airport operations with:

› Limited point to point data

exchange

› Siloed monolithic systems

› Disparate OEM suppliers on

each side

› No commonality of OEM

between ATC and Airport

tactical interventions are concerned, those are all agreed between the

stakeholders; airport operations and, critically, from the readers’ perspective,

airline operations.

My view is that we risk continuing to operate in a compromised environment

with a significant amount of analog data available to very few people. We need

to be able to do that not through simply replicating and remoting our digital

towers but by using that additional digitized data to provide information and

direction for each of the roles in the control tower as well as those operational

roles beyond the tower. We need to take the duplicated data processing out of

the humans’ workload, and share that information to be able to make decisions

collaboratively.

“… We have different OEMs to serve the ATC world from

the ones that serve the airport world or the airline world.

Effectively, those markets are siloed, and they’re siloed

within the markets too. So, that doesn’t really help us…”

Figure 2.1

Effectively, in the air traffic control environment inside the control tower, there are

many OEM systems in black boxes. There’s a similar number of boxed OEM systems

on the airport side and likewise from the airlines’ perspective. In short, there are

multiple systems from multiple vendors with point-to-point connections (figure 2.2).

Today’s Operational Data / System Environment

ATC

Figure 2.2

iCWP

Airport

ATC and Airport operations with:

› Limited point to point data

exchange

› Siloed monolithic systems

› Disparate OEM suppliers on

each side

› No commonality of OEM

between ATC and Airport

These point solutions have limited connections, enabled through Interface Control

Documents (ICDs), between them, and there is a lack of shared data and holistic

data management across those two environments (between the ATC and the

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airport) as a result. There is a similar problem in data sharing and coordination with

the airlines as Air Traffic Control is feeding information into various parts of

those systems too.

We have different OEMs to serve the ATC world from the ones that serve the

airport world or the airline world. Effectively, those markets are siloed, and

they’re siloed within the markets too. So, that doesn’t really help us in creating an

optimal operational environment.

TODAY’S DIGITAL SYSTEMS

From an ATC perspective, OEMs are generally focused on Integrated Controller

Working Position (ICWP); this is where all of those black boxes are broken up and

put into one black box (figure 2.2 above), so, effectively, we still have the same kind

of issues because 70% of the information is still acquired looking out of the

window, analog and not included in ICWP — and it still requires the controllers to

perform the task of analog data integrator in duplicate with each other. None of

that is shared any more effectively to any of the airport operator’s stakeholders

and likewise none of that data is shared any better to the airline operators.

Where I see things, and what we’ve implemented in places like La Guardia,

and specifically, Hong Kong, breaks across the two verticals (of airport and ATC)

with a platform which is accessible and truly open; this is what our digital tower

deployments now look like (figure 2.3).

Alternative Operational Data / System Environment of today

Already in use in:

› HKG (CAD and HKIA)

› Delta Airlines Apron Control (LGA)

With a background of the widest used Video services used by

more Airports, and ATC than any other system

Figure 2.3

The Platform Advantage

ONE SYTEM – MULTIPLE OPS

› Convergence between ANSPs, airports, and airlines

› Enablement of digital ecosystem

› Openness

› Cybersecurity

› Modularity & Scalability

› High availability & Resilience

› Hardware agnostic

› Built-in safety and integrity monitoring

› ATC, Airport and Airlines with full data use

› Respecting commercially sensitive data

› Optimised use of existing data

› Sharing new data, including

› 70% (previously analogue out of the window data) –

which will provide VCF feed and opportunity to

enhance HATCT

› Co- investment in hardware and platform (Like HKG)

› Single supplier – currently used by ATC, Airport and Airlines

› Ability to deploy AI based applications

Our partner organization, Searidge Technologies, and NATS have developed a

genuinely open platform. We want as many vendors and start-ups as possible to

come on to that platform to develop applications, to participate in a shared data

environment, described earlier, and respecting commercial limits of what data

airlines want to share, but having that holistic data area. We’ll look at some

examples of how we’re doing that with Delta and in Hong Kong HKG

later in this paper.

NATS invested in Searidge because it gave us an extremely useful capability

to digitalize our current analog operations from an air traffic perspective, but it

also meant that we could deploy a platform where we could bring other users in.

Again, the figures, 3.1 and 3.2, simplify that platform but effectively, with the

different levels of that platform’s use, the key bit for me is the Aimee part, our AI

engine, and the key area of focus for this paper (figure 3.1).

Searidge Airport Platform

Figure 3.1

Aimee

Data Source Integration

Maintenance & Monitoring

Data & Access Management

Containerization & Orchestration

Diving deeper into the technology stack of our platform, we’ve got Aimee Vision,

Aimee Traffic Aimee A-CDM and Aimee Voice (figure 3.2) and video

on the next page.

Searidge Platform Technology Stack

Camera

Integration

Figure 3.2

Aimee Vision Aimee Traffic Aimee A-CDM Aimee Voice

RCMS

Surveillance

Integration

Docker

SAMS

A-CDM

Integration

Kafka Cassandra PostgreSQL

Metrics

Dashboard

Voice

Integration

Data

Archiving

AGL

Integration

Logging Server

APIs

Kubernetes

Weather

Integration

System Alerting

Identity

Provider

Aimee

Data Source Integration

Maintenance & Monitoring

Data & Access Management

Containerization & Orchestration

It pretty much does what it says in the name. Aimee Vision takes optical views,

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cloud sources, for various parts of the data application.

Coming back to the platform, based on that platform, we can deliver a

number of capabilities for any users as applications, of which I’ve shown eight

examples below for expediency (figure 3.3).

Platform Based Integrated Airport

Digital

Tower

RWY

Protection

Digital

Apron

RWY

Optimization

Airfield Data

Dashboard

TLAS

Smart

Stand

Stand

Planning

Aimee

Data Source Integration

Solution-Specific

Components

Maintenance & Monitoring

Data & Access Management

Core Components

Containerization & Orchestration

digitizing those and having the AI process them in real time. Aimee Traffic takes

onboard various sensor data from radars and the like, analyzes that and uses

predictions in real-time. Aimee A-CDM is a development area where we’re bringing

in collaborative decision making; it’s the projection of where we’re going. Aimee

Voice is the final part because, with communication between air traffic control and

airline pilots being by voice and, likewise, between the controllers themselves and

the other operations centers around an airport, voice communication is significant,

so Aimee monitors voice communications and converts them to text which can be

digitized for carrying out various algorithmic support.

I won’t labor on the cyber security behind this approach, although it is clearly

a key part of it. As an air traffic service organization, security of data is incredibly

important to us and it is a core principle for all data applications, legacy or

otherwise. The key part of this paper, however, is that our trajectory is to move

away from black boxes and on-site processing to using Cloud, including open

“…voice communication is significant, so Aimee monitors

voice communications and converts them to text

which can be digitized for carrying out various

algorithmic support.”

Figure 3.3

These can be for the airport, airline operations and for ATC operations.

Just as you select applications that you want to use on your smartphone, in

the example below, from an ATC perspective, we have applications selected for

runway protection, optimization and managing aircraft on and off

stands (figure 3.4).

Searidge Digital Tower Solution

Camera

Integration

Figure 3.4

Aimee Vision

RCMS

Digital

Tower

RWY

Protection

Surveillance

Integration

SAMS

RWY

Optimization

Aimee Traffic

Kafka Cassandra PostgreSQL

Metrics

Dashboard

Data

Archiving

Smart

Stand

AGL

Integration

Logging Server

APIs

Weather

Integration

System Alerting

Identity

Provider

Data Source Integration

Maintenance & Monitoring

Data & Access Management

Docker Kubernetes Containerization & Orchestration

An apron control unit (figure 3.5), can either be operated by an airline or an airport

or could be part of the ATC solution, depending on the way the tasks are

segregated at that location.

Aimee

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Searidge Digital Apron Solution

Digital

Apron

Airfield Data

Dashboard

TLAS

Smart

Stand

Stand

Planning

Aimee Vision Aimee Traffic Aimee A-CDM

Aimee

Camera

Integration

RCMS

Surveillance

Integration

SAMS

A-CDM

Integration

Kafka Cassandra PostgreSQL

Metrics

Dashboard

Data

Archiving

Logging Server

APIs

Weather

Integration

System Alerting

Identity

Provider

Data Source Integration

Maintenance & Monitoring

Data & Access Management

Docker Kubernetes Containerization & Orchestration

Figure 3.5

So, whether we take a digital apron tower, ATC or another function, we can provide

a different front-end and different applications to each, but it all sits on the same

fully integrated data platform.

HKG: THE WORLD’S LARGEST DIGITAL TOWER

What follows is the practicality of what we have delivered to Hong Kong, which is

One System, Integrated Operations and currently the world’s largest digital tower.

Hong Kong’s aim, as it expands to three-runway airport operations, is to have

greater resilience, improve its throughput capacity optimization and resources

optimization, and adopt AI and new ways of working as well as data integration

and enhanced collaborative decision making. They also have three physical control

towers, so it’s important that those assets can be used in an optimal way, bearing in

mind there are compromises when operating from any physical location, as there

are parts of the airfield that are distant and parts that are even obscured. From my

experience it is possible to ‘hide’ an Airbus A380 behind some of the terminal

buildings at Heathrow, that means that the air traffic controllers alone can’t

monitor all of the field with their analog processes and so, when we digitized, this is

how we’ve done it in Hong Kong (figure 4).

Comprehensive Digital Tower Camera Sensor Coverage

2 RWY Mode

96x Fixed Cameras

15x PTZ

Hong Kong Airport Control Tower

“…nowhere on the airport is more than 500m away from

an array of cameras and we put their images into

panoramas, just as we do for remote digital tower

solutions, so that we get a more contextualized view,

rather than just looking at a number of separate

‘thumbnail’ pictures as would be seen in…”

Figure 4

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We have 96 cameras installed in a number of separate arrays. Each array is shown

by a red dot. The cover isn’t limited to the diameter of the circles, but it basically

shows that the system can ‘see’ any part of the airfield. As a result, nowhere on the

airport is more than 500m away from an array of cameras and we put their images

into panoramas, just as we do for remote digital tower solutions, so that we get a

more contextualized view, rather than just looking at a number of separate

‘thumbnail’ pictures as would be seen in, say, a security control room where one is

simply looking for intruders. With these arrays, we are looking across a wider area

to understand exactly what’s going on in the context of other aircraft movements.

The system can also be expanded as the airport grows and, as the third

runway comes online in Hong Kong, an additional number of arrays will be

deployed which will take the camera count to something like 200 cameras on

site. With such full coverage of the airside areas of the airport, these cameras can

also provide real time feed for things like security and can replace some of the

existing single use systems, like CCTV. If anybody is reading this and thinking,

‘this all looks very expensive’, the point of the investment is to use the asset for

multiple purposes and to have multiple users of that asset so that the investment

becomes shared. Likewise, it also takes out some of the black box solutions and

potentially removes duplication on site.

Some of the things that we can do with the coverage of these operational

grade cameras include, for example, our Approach Monitoring System (AMS)

application (figure 5).

Approach Monitoring System (AMS) Application

Control Tower. It’s typical in that, as an Air Traffic Controller, you often can’t

actually see the end of the runway (where it says ‘Threshold’), and so you can’t

observe the aircraft touch-down until they’ve arrived on the runway surface and

are rolling out. This is clearly a low level of analogue data fidelity that an air traffic

controller has and, as I said previously, there are often only ten controllers who

have this information so no-one else has even got that low fidelity view. The

improved level of fidelity I can show through digitization here (see left hand

image in Figure 5) is from those approach monitoring cameras. In this example, it

is possible to see an aircraft six miles out on the approach, plus the system adds

additional overlaid information for, in this case, the operations team, but it could

also be the air traffic control team, with additional information about that

arriving flight.

As an example of the improved fidelity, you can see that it would be possible

to check that the aircraft’s flaps are down and if its gear’s down. If you consider

that the image is digitized data then, as soon as a human can see that level of

detail, so can Aimee vision; and this is where the AI processing can come in and

start to check every single arrival to make sure that it’s configured correctly. We

can also tell the point at which the gear has been deployed, for example; at

airports where they’re very noise sensitive and prefer to have gear up for as long

as possible, that kind of thing can be monitored in real time.

INTEGRATED OPERATIONS CONTROL

Once you have all of the information on a single platform, we can integrate a large

number of different functions and features, including the examples below from

Hong Kong, and Delta’s Ramp Control in La Guardia, NY, USA.

In figure 6 you can see the first phase of the project in Hong Kong (figure 6).

AAHK – Integrated Airport Centre Phase 1 (2022)

Figure 5

While the picture is of our Approach Monitoring System deployed in Dubai this has

also been deployed in a several other locations including Hong Kong and Singapore.

The image above shows you what the controllers can see from the Air Traffic

Figure 6

Theatre-Style Video Wall Integration

40X Working Positions

Intelligent Alerting & TLAS

Data backbone & AI to support Phase 3+

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There’s not an air traffic controller in sight in this picture because this is the

Integrated Operations Center at Hong Kong International Airport; it’s the airport

company’s operations center which is the other key part of the control process for

managing Air Traffic Movements on the airport, along with the more obvious three

Air Traffic Control towers. This Airport Operations Centre is now seamlessly

connected to the Air Traffic Control Tower; everybody has the same information

and there are 40 positions with different roles inside that Operations Centre that

now have access to this digital information. Access that only ten people used to

have but that now more than 40 people in here also have. Effectively, everybody is

‘in’ the control tower, and they all have access to 70% more data, plus anybody on

the airport that becomes a user of this system can also be granted access.

Let’s look a bit more closely at what, from an operations center and apron

management perspective, can be done now in Hong Kong. In figure 7, is a

panoramic view of one of the terminals.

HKG CDM Integration

failing earlier than you would do waiting for the CDM system to have the target

off-blocks time updated. Often, due to the manual procedure used at airports

which have adopted CDM, this update is made about a minute before the target

off-blocks time is about to expire anyway. And target off-blocks times, just as an

example, already have an element of uncertainty built in with Collaborative

Decision Making as they have a minus five to plus five minutes window of tolerance

built into them; so, that’s a ten-minute window of uncertainty. For anybody in ATC,

(or any other part of operations control) that’s too wide for planning what

movements we’re going to make. It can affect whether an aircraft can taxi or

push-back and can have lots of negative or positive effects on the flight envelope,

and that is from the moment the aircraft’s engines are running to being able to

manage the stands more effectively.

This contextual data-based operation is simply the first phase in HKG,

because they now have access to information that they never before had in the

airport operations center, overlaid with their own data Their own data now

becomes more powerful, and their capability likewise. However, as soon as we

hand all this over into Aimee Vision, the AI engine described earlier which sits

within the data platform, and it’s processing all the visual information that’s now

digitized, we can also add other applications. One such application is called

Smart Stand (figure 8).

Smart Stand Applications

Smart Stand

Turnaround

Tracking

Automation

Stand Safety

Nets

Stand

Performance

Optimization

Figure 7

You can see that each of the parking stands as well as being identified has also got

overlaid information from the airport Collaborative Decision Making (CDM) system;

this is the collaborative decision-making information that’s being generated. The

target off-blocks time (TOBT) is input by the airline’s handling agent and the target

start approval times (TSAT) are generated as a result. What you would normally

see in a tabulated format you can now see in a contextual format. That is to say, the

target off-blocks times can now be read while looking directly at each of the

aircraft in turn and visually checking as to how likely it is that that target off-blocks

time is going to be made. This means that you can spot a target off-blocks time

Figure 8

• Dual and triple use assets,

• Removes separate requirement on extensive CCTV systems,

• 6 additional panoramic cameras cover entire cul-de-sac

• Optimises existing data from Docking Guidance

There are parts of this application where we manage turnaround tracking,

effectively making sure that each of the milestones towards the target off-blocks

time is being checked autonomously, such as ‘when does the fueling start?’, ‘when

is the baggage loading complete?’. We can check for safety nets, so these can be

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anything from ‘are people wearing PPE on the stand?’ to ‘did vehicles do brake

checks as they approached the aircraft to ensure that they don’t hit it?’ But we can

also then, in the future, bring in the CDM part to do stand planning and

performance optimization.

Our Smart Stand turnaround tracking has been uniquely developed with

operational experience of managing turns within the overall ATM environment

on airport and with the focus on improving current limitations of the CDM and

safety management process. To do this, we moved away from more basic,

commonly used, AI vision techniques, such as ‘box and follow’ where the AI looks

for moving pixels, boxes around them and starts to carry out an assessment on

that basis. We used that model back in 2017 and found that in certain use cases it

was less effective than others. Figure 9 shows this initial boxing algorithm while

figure 10 shows what Smart Stand looks like in terms of our higher performance

AI Aimee Vision model.

AIMEE Vision

Smart Stand - First Prototype (2017)

going on behind the parking stand, not just on the parking stand. So, when aircraft

push back, when aircraft are towed behind a stand, or when aircraft that are

inbound come in and stop, temporarily behind an aircraft that’s on-stand, the

Aimee AI system can inform other applications and users on the airport, including

the airlines, to make them aware of the impact of those movements. Likewise, our

aim is to turn this data and decision making around to start directing Air Traffic

Control so that the operations plan is maintained rather than impacted.

Figure 9

The image in Figure 10 is from one of our panoramic cameras to give you an

indication as to what the AI is doing; it’s not boxing, it’s identifying each of the

objects and you’ll see how it puts a colored mask over each one to show you which

type of object it is. You’ll also see at various points where aircraft are pushing back

or moving behind the aircraft that’s on the stand. The system can move to stand

optimization in its next guise which is where its output will be cognizant of what’s

Figure 10

You can also see how Smart Stand currently provides message output and there’s

a very simplistic indication in this demo image where you can see that things like the

green areas are being completed on time, where there’s an orange area it means

that, at the moment, this is set to fail, and the point at which it’s aiming for is the

target off-blocks time; the bags, at the moment, on this particular turn are running

behind schedule. But, by monitoring every single parking stand, and having a

genuinely open data platform we can take the data from the stand docking guidance

as well as the panoramic cameras and other sources from ATC for example, we can

then run all that together to make it the most accurate assessment that’s been

carried out. That means that we can also manage every single parking stand on your

airfield, and, at the same time, we can flag to you specifically the ones that you need

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to watch, rather than you watching a wall of little thumbnails, or waiting for data to be

manually input from out on the ramp. The output can be focused to trigger only

those flights which you need to monitor and potentially manage.

SMART STAND SAFETY NETS

If you can track milestones, you can also track various safety events. For example,

avoiding aircraft parking partially on stands while another aircraft attempts to pass

behind them, resulting in a wingtip to tail collision which then becomes a costly

maintenance issue as well as impacting the safety of those on and around the

aircraft. Clearly, we want to stay away from that outcome so, having safety nets and

advising Air Traffic Control and Airport Operations staff that an aircraft is not parked

correctly and assist in reducing the potential for wingtip to tail collisions is a no

brainer. Going beyond that, we work directly with airlines as well, so this provides an

operations center with the information to an ATC grade. In La Guardia, we took two

physical ramp units that Delta Airlines operates from its own terminal to manage

their own pushbacks; we had to coordinate them with each other as well as

coordinating with the FAA tower as flights come out of or go into their ramp area.

Searidge gave them access to map data, via the digital (tower) platform, which

provides a whole airport, real time, ground surveillance picture to ATC standard; it

means that they can see beyond their area of responsibility now and what’s about to

affect them as well as how their pushbacks and taxi-outs will fit into the overall flow

of the traffic. This is about making everybody more aware of the information that, as

stated above, just a minority of people might once have had in the ATC Tower.

We also have stand management as part of this range of applications. Our

system is currently semi-autonomous in that overnight, the stand plan will be

generated automatically with reference to a set of local hard and soft constraints.

Hard constraints are for example that only a finite range of aircraft types can be

parked on a particular stand; while soft constraints are say, that a particular flight is

identified as a ‘premium’ flight and it will always park near the VIP lounge. So, with

these constraints in mind we can automatically produce a stand plan overnight,

rather than somebody planning this manually. This plan can then be moved into the

tactical phase. Tactically, the system operates semi autonomously on the basis of

providing insights as to whether an aircraft is late or running late in its turnaround

and that the stand is going to be occupied for longer. It will then make tactical

changes based on those hard and soft constraints and advise a human operator

which rules are being impacted, though never suggesting any that would impact the

hard constraints.

In summary, rather than it being all about Air Traffic Control, this is about all

operational stakeholders having the same data and having it in a digital format so

that more can be achieved with that digitized data. It’s convergence rather than

siloing and it’s enabling a digital ecosystem that brings in new entrants, as airports

and airlines have already done with other parts of the passenger experience.

“…rather than it being all about Air Traffic Control, this is

about all operational stakeholders having the same data

and having it in a digital format so that more can be

achieved with that digitized data.”

However, we can now take that right through to the airside areas and out into the

taxiways where we optimize data. We give access to that 70 percent of analog data

that Air traffic Control has traditionally used. Bearing in mind that it wasn’t as useful

as today’s digitalized version of that data in terms of presenting it directly or using it

for processing and prediction. Access to AI-based applications, from my

perspective, as an air traffic controller, is absolutely key to optimized operation of

airfields. We’ve done everything we can in terms of the people in our operations;

systems and AI support are the catalyst for making things more efficient and having

a joined-up plan across the entire operation — ATC, airport and airline.

ANDY TAYLOR

Andy joined NATS in 1989 and has developed and has delivered innovative ATM

solutions for global customers to increase safety, airport capacity and operational

performance. He has capitalized on emerging trends in the air traffic market and

related technologies to maximize operational value to customers. As Chief Solutions

Officer, Andy works across both NATS and Searidge Technologies. He is responsible for the

joint development of the partnership’s transformational Digital Tower capabilities and

delivery models.

NATS

NATS is the UK’s leading provider of air traffic control services. In a typical year

pre-Covid, they handled over 2.5 million flights and 250 million passengers

travelling over the UK and across the North Atlantic. Outside of the UK, NATS

offers air traffic services to customers, including airports, airlines, air traffic service providers

and governments. The business currently provides these services across parts of Europe,

the Middle East and Asia.

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Is AI the solution to that problem?

Paul Saunders, Senior Director of Product Management at Comply365 doesn’t

doubt the value of AI but wonders whether every problem needs it

As a product manager, the hype cycle relating to artificial intelligence has

left me in a trough of disillusionment right now. Without question, AI has

reached a tipping point. It’s all around us, and it’s here to stay. However, in

some cases it seems like it’s a technology looking for problems.

From this morning’s parkrun that I did with friends followed by coffee, Strava

offered this nugget of intelligence. “Solid run with a consistent effort, though

slightly slower than your average pace. Looks like you pushed through the rain

and cold to put in a good workout.”

AI MIGHT NOT ALWAYS BE THE ANSWER

In product management circles we spend a great deal of time and effort removing

bias from our thinking and trying to seek technologically agnostic solutions to

users’ problems. Prioritization frameworks like JTBD (Jobs-to-be-done) remove

the focus from the product or technology but instead put a spotlight on exploring

the customer’s needs and motivations. The commonly used example to explain

this thinking is a customer asking for a 10mm drill bit, when what they actually

need is a 10mm hole to install a light fitting. It seems, in some cases, that the market

is demanding AI-powered products and features with seemingly little

consideration for the problems the technology is seeking to address. This clamor

and demand for AI capabilities makes it hard as a product manager to plan for and

prioritise the most pressing user challenges.

A high-profile example of this problem can be illustrated by Strava, the fitness

tracking app. Strava recently released an AI-powered premium feature which

they call “Athlete Intelligence”. After uploading a run or ride, Strava’s Athlete

Intelligence feature summarizes workout data into digestible insights to allow

users to assess their effort and recognize trends based on recent activity history.

“… AI has reached a tipping point. It’s all around us, and it’s

here to stay. However, in some cases it seems like it’s a

technology looking for problems”

Pfft… really? I spent most of the run nattering to my pals, getting wet and

muddy, complaining about the weather but looking forward to coffee and cake.

AIRCRAFT IT Operations • WINTER 2024 • 90


AIRCRAFT IT Operations: THE WORLD ACCORDING TO IT & ME!

Online commentators have complained that this feature has dramatically

impacted the performance of the app and infringed their privacy; plus, it

provides negligible benefits. My problem is that the feature cannot easily take

into account the nuances and outside influences on an activity, such as sleep,

stress and not to mention your intentions for that activity itself. Some users have

been angry that there is no way to switch the feature off other than downgrade

their subscription, and have questioned the motivation for developing a

supposedly low-value feature over more requested or pressing user needs.

WORKING WITH AI

In our industry, there’s been a spotlight on how software vendors are adopting

and/or using AI within their solutions. However, the widespread adoption of AI is

not without its challenges. Concerns for data sovereignty, privacy, and compliance

are well founded. I would consider it reasonable for an EU-based operator, to

expect all data processing to be handled within the EU, and for any training data

that is used to train an AI would be subject to GDPR, and ring-fenced, maintaining

the integrity of the customer’s data, allowing it to be returned at the end of a

contract. None of these demands are insurmountable, but require significant care

and attention to detail. In most cases, the problems that users care about can be

achieved without the use of artificial intelligence.

In an ideal world we’d be focused on solving user problems without

prescribing or asking for the explicit use of AI. Having said that, advances in our

industry are largely thanks to disruptive ideas and technologies. There are some

extremely challenging problems that AI is being used to solve that I am

particularly excited about. My advice to colleagues right now, is that we should

be building core software features and capabilities that work without the use of

AI, but where any AI-powered enhancement can be easily enabled or disabled.

This is one of the guiding principles behind the concept that I like to call

‘Responsible AI’. More on that idea in future editions. The promise that artificial

intelligence offers, the global AI infrastructure, and the necessary governance

instruments, are not yet fully aligned, so it could be a little while before we scale

the slope of enlightenment and see a fully AI-enabled industry.

Well, I guess that’s progress for you; or at least it is in the world

according to IT & Me.

PAUL SAUNDERS

Paul is a heavy-weight product visionary and trusted aviation software

expert. He’s spent 25 years in aerospace IT, working with airlines, MROs,

OEMs and software companies all over the world. Currently, he’s working

as Senior Director of Product Management at Comply365 where he leads a team

of Product Managers and UX Designers on a software portfolio which includes

Operational Content Management, Safety Management and Business Intelligence Solutions.

AIRCRAFT IT

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AIRCRAFT IT Operations • WINTER 2024 • 91


CASE STUDY: FRONTIER AIRLINES

Mapping a better solution

for Frontier Airlines

Joshua Lee, Senior Manager Technical Programs, Frontier Airlines shares the

implementation of an app and solution to improve support for pilots

Image courtest of Airbus

AIRCRAFT IT Operations • WINTER 2024 • 92


CASE STUDY: FRONTIER AIRLINES

As always with a case study, let’s start with a brief introduction to the

airline whose case this is. Frontier Airlines is a major American ultra

low-cost airline headquartered in Denver, Colorado, employing more

than 3,000 staff and serving over 120 destinations in the United States,

Caribbean, Mexico and Central America from its hub at Denver International

Airport. As of September 2024, Frontier Airlines had a 150 strong all-Airbus fleet

including A320-200, A320neo, A321-200 and A321neo.

BEFORE THE NEW SOLUTION

Before engaging with Lufthansa Systems and Lido mPilot, we were using another

popular product but wanted to find something that would be a little more cost

effective for us: we didn’t use a lot of the product features packaged with our old

solution and yet we were paying for them. The other big consideration was that,

during the time when we were looking at other options, there were some issues

with that previous solution. These were the things that led us to look elsewhere.

THE BUSINESS CASE FOR Lido mPilot

We were looking for something that could do what we needed from a charting

perspective at a reasonable cost but that would provide us with the things that we

needed, i.e., reliable charting; but something that was built on a development

platform with which we could grow but also that could itself grow as technology

changed: something built on 2020 or 2025 technology for the 21st century as

opposed to 2010 technology. We wanted to get away from PDF reading into

scalable vector graphics (SVG) and things that we had seen on other Apps.

Real-Time

Turbulence Intelligence

with Lido mPilot

Navigate Smarter, Fly Safer

■ SkyPath Turbulence Integration:

Access live turbulence data in-app

for smoother navigation and smarter

in-flight decisions.

Get in contact!

IATA Turbulence Aware:

Tap into real-time, global turbulence

insights for enhanced safety and

situational awareness.

AIRCRAFT IT Operations • WINTER 2024 • 93


CASE STUDY: FRONTIER AIRLINES

“In July 2023, we started to carry both solutions side by

side with dual carry authorizations so that people could

start getting used to Lido before it became the only

solution available.”

HOW THE IMPLEMENTATION WENT

The decision to adopt Lido was made in January/February 2023 and we were on

quite a tight timeline because we had been following a different path at first but

that didn’t go quite the way we wanted and so we decided to go with Lido but only

had until September 4th which was when the previous contract came to an end.

Our implementation timeline was essentially from March 2023 to September 4th of

that same year.

During that time, I got hold of the solution, used it a lot, started to build the

training around it, worked intensively with the Lido team. We built our own

web-based training, did a number of webinars and then built a number of other

components such as frequently asked questions (FAQs) and conversion material

showing pilots what they were used to looking at in the old application and what

that information looks like in Lido. In July 2023, we started to carry both solutions

side by side with dual carry authorizations so that people could start getting

used to Lido before it became the only solution available. It was met with much

disdain but, frankly, change is always poorly received in the airline industry.

However, through that dual carrying period, the pilots learned a lot and we were

able to re-assure a lot of people. We have recurrent training three times a week

and, in every class for two and a half months, we were talking to pilots, taking

questions and trying to make sure that pilots felt as prepared as possible.

In truth, the application was not where we wanted it to be and there wasn’t

enough time to prove the robustness of it. That changed in September when

there were some really big updates and we were able to work closely with Lido:

their team was fantastic in helping us to address our concerns about the App.

They were fast to respond and helpful about training which helped enormously.

From our experience, not all technology providers would have done that so

quickly. Since then, there have been some incredible changes that have really

swayed our pilot group over to, “Oh, this is not so bad”. If you can get a pilot

group to say ‘this is not so bad’ about anything, that’s a win. As I said above, it

was a really fast implementation timeline; I would have preferred to have had a

year to make the transition but we didn’t have that. That said, to be able to

implement, in about six months, such a drastic change for a charting application

with such a great back-up with the team from Lido on things we needed to

change before go-live, that was pretty amazing.

Change management was something on which we worked hard. I did

something similar during my time in the military and it was important to

remember to get an understanding of ‘it’s going to be a little bit of a grassroots

product’ in order to get it to a change management stage. Companies tend to be

very good at doing everything but the actual change management. We worked

hard with one-on-ones to get our captains and people comfortable with it.

“… there have been some incredible changes that have

really swayed our pilot group over to, “Oh, this is not so

bad”. If you can get a pilot group to say ‘this is not so

bad’ about anything, that’s a win”

AIRCRAFT IT Operations • WINTER 2024 • 94


CASE STUDY: FRONTIER AIRLINES

Lido mPilot

For us, Lido mPilot is essentially a charting application for the cockpit, similar to

competitors in the market. To address some of the pain points, one of the things

that I think is unique, and that I personally like about the app, is that, when there is

Wi-Fi, the app updates itself as you open it. That might not seem a big deal but it is.

When I take new hire classes, I tell them, ‘The night before you’re going to fly, just

plug your iPad in, open up Lido and walk away, it’ll update itself on Wi-Fi’. It means

three button presses that pilots don’t have to do.

The biggest thing is the platform it’s built on. In the airline industry, we tend to

find applications that do a certain thing well and then we stop updating for fear

of something not working right, saying ‘it works fine and so we’re not going to

make improvements or even go to something that is more technologically

advanced’. I see that in so many different applications whereas Lido is not afraid

of that. That’s one thing that, for me as a technology person, I wanted to see

something that takes advantage of what the iPad can do for me; I don’t want to

have to dig and find information myself if I don’t have to, I want it to be presented

for me. That’s one of the things Lido does. For instance, when marking a runway

but going to the wrong runway, it will show red and tell the pilot to ‘check the

runway because the one you’re heading for is not the one where you said you

were going’ (figure 1).

to find a frequency, I want the system to tell me what the frequency is because now

my heads-up time and my safety is much better.

SVGs are better than a PDFs for charting because, with a PDF, you can only

zoom in to a certain point before the image becomes degraded. With an SVG,

you can zoom really far into the screen while maintaining clean lines and you can

read the text in Jumbo: again, a seemingly small feature but beyond what a lot of

the other vendors are doing.

Finally, just the ease of working with the Lido team has been a pleasure;

they’re not afraid to take criticism and they’re not afraid to look at improvements

and go ‘yes, let’s put something together and see if we can do that’, which is not

the case with many large applications who often take a ‘we know what to give

you, we know what we’re doing’ approach.

Figure 1

It’s not just that piece of the platform but there were other things that we’re

working on with Lido, things like live traffic over cellular, things in which they’re also

interested. Lido can also give the pilot the frequency that they’ll need depending

on where they are on the airport; The Lido team is forward thinking, and prepared

to ‘try it and see how it works’. That’s an attitude you do not see often in the

industry and I’m very happy about that. I don’t want to have to press five buttons

“…with a PDF, you can only zoom in to a certain point

before the image becomes degraded. With an SVG, you

can zoom really far into the screen while maintaining

clean lines and you can read the text…”

AIRCRAFT IT Operations • WINTER 2024 • 95


CASE STUDY: FRONTIER AIRLINES

Those are the big three things that have been a huge improvement for us.

There’s also Lido’s capability of tying into the FOMAX system on the aircraft, you

can actually pull real ADIRU (Air Data Inertial Reference Unit) data onto the iPad.

It’s a more reliable system in location services as well. There are a number of

things that are definitely twenty-first century technology and where we should

be going rather than saying that because this has always worked, we don’t

want to change it.

CHANGES IN FRONTIER PROCESSES TO GET THE BEST OUT

OF Lido mPilot

The implementation required no major process changes at Frontier but it allowed

us to think about things that were possible because of the response and how Lido

was going to work with us. Things that it was now possible to give to the pilots had

not been possible before. One thing did reinforce rather than change our

processes. With other applications, you tend to find that, because they’re good

at X, they decide to also make Y, even though they might do it poorly. In this case, it

would be that the solution is a charting application and good at that so why not

also do electronic dispatch releases and a weather application? The result of that is

that all of those other things get watered down but, if we present all of these other

options in the charting app, it can make pilots go for the path of least resistance

and use the app that is not primarily for weather because it seems easier. Lido

reinforced our policies to ensure that pilots go to the right place and do the right

thing out of necessity because some of the things we took away that had been in

the old solution, weren’t available in Lido. It made pilots go to the actual dispatch

and weather information that they’re supposed to be using.

However, because people were so uncomfortable with that at first, it made

everything that Lido did wrong in their eyes if there was a comparison. During

the dual carry time, people would say, ‘this frequency’s wrong because Lido has

a different frequency than the other application so that automatically makes it

wrong because I’ve been using the other application. However, we showed

Lido mPilot

Lido mPilot leverages advanced

technology to redefine cockpit

navigation and situational awareness

for pilots. Central to its functionality are

interactive, data-driven maps built on

Lido Data Solutions. These maps

dynamically integrate and display

flight-critical data, ensuring that pilots

have tailored, up-to-date information

directly related to their flight plan and

aircraft position. Unlike traditional

static PDFs, mPilot utilizes scalable

vector graphics (SVGs), allowing pilots

to zoom in on charts without

compromising clarity. This innovation

ensures that fine details remain crisp

and readable, enhancing situational

awareness in critical phases of flight.

A standout feature of mPilot is its

weather integration, including

advanced turbulence and icing

Figure 2

forecasts (figure 2). By presenting pilots with intuitive visualizations of adverse

weather conditions, the app helps crews make safer, more efficient decisions

during flight planning and execution.

Combined with enroute mapping and

Airport Moving Maps (AMM), this makes

mPilot a comprehensive tool for

anticipating and navigating challenging

conditions (figure 2).

The app’s platform is forwardthinking,

taking full advantage of iOS

capabilities. Automatic updates over

Wi-Fi save time and ensure pilots

always have the latest data, reducing

pre-flight workload. Integration with

systems like FOMAX provides

real-time data synchronization

between the iPad and the aircraft’s

onboard systems, delivering precise

location and altitude information.

Finally, Lido mPilot’s user-centric

approach, with high-contrast displays

and light/dark mode options, ensures

clarity in all cockpit environments.

Paired with Lido’s commitment to

continuous improvement and responsiveness to user feedback, mPilot

stands out as a transformative tool for modern airline operations.

AIRCRAFT IT Operations • WINTER 2024 • 96


CASE STUDY: FRONTIER AIRLINES

“It reinforced a lot of our processes which is really good

in that it has got us back to being a little less reliant on

the iPad; hard to do but definitely needed.”

people that that was not the case at all; Lido was following the actual source data

which is the legal requirement and had it correct whereas the alternative was just

basing it on institutional knowledge. Also, because the charting was a little bit

different with ground charts of the airport, people were actually looking at the

big yellow signs on the ground again and navigating around the airport in the

way they should be, not just on iPad but getting situational awareness on the

iPad and then looking out of the window. It reinforced a lot of our processes

which is really good in that it has got us back to being a little less reliant on the

iPad; hard to do but definitely needed.

CHALLENGES AND OBSTACLES FACED AND OVERCOME

From my own point of view, the challenges included learning the management of

the new solution, how updates are done, how changes in the DDS (Data

Distribution System) are done and how to track iPads that are on-board aircraft. It

was a challenge that was easily overcome and fixed because the system is very

easy to use and, on a global scale, the back-end systems are really nice. Pilot

attitude has changed, no matter what. There were things that we wanted to be

better in the first iteration of Lido which weren’t quite there yet but, again, we knew

that they were going to work with us on that and, within the first couple of months

we did our first major update which was a game changer with many options that

Lido had added based on our feedback.

We did create a digital form for Lido feedback with questions such as whether

something could be better or was it not working? That received a huge response

from pilots with notes about things that seemed to not be working or

suggestions of how we could do things better. We used that over the months

after the implementation to make the changes and updates to Lido and, again,

we’re doing the changes suggested by pilots who are on the line every day; we’re

making those implementations and they notice that we’ve quickly fixed whatever

it was. That started to sway a lot of pilot opinion on those challenges.

The biggest challenge that we had to overcome, was that Lido is a world-wide

product using a lot of ICAO (International Civil Aviation Organization) language

which we need to use in a lot of cases because we fly to places in South America

that are only ICAO. Before, we had to train pilots on what is the ICAO, whereas

now, we already know all of the US material so we only had to put together a

training program for all ICAO language such as the different way that lighting

systems are reported; we were able to change those and we did some change

management on using tables and using our likenesses of them to be able to

overcome that: now it’s second nature, people look at it and understand it. So,

when we do start expanding further into South America and, maybe one day

Europe, it will be really easy because we already know what ICAO is. That was a

big benefit but also an obstacle because it was something that our pilots

were not used to.

The changes that are harder to overcome are what I call the ‘buttonology’, the

button presses that it takes to do the things that you used to do and that is a very

difficult thing to overcome. The most difficult button change that you have to do

is when you get a last-minute runway change coupled with a last-minute arrival

change. The good news, and the way we trained it, is that it’s almost the exact

same button press and mentality as in FMGC (Flight Management and Guidance

Computer). The things that are done in FMGC are almost identical to the process

that is done in Lido, so we trained it that way which was helpful. We’re trying to

reduce those button presses in Lido and they’re listening to us about figuring out

creative ways to do that.

The last challenge with charting and the last obstacle we had to overcome

was the data driven charting with Lido which pilots at first didn’t like (see above).

However, it actually is clearer because all that’s on screen is the relevant runway,

not lots of different options but just one option for the right chart. Just one

AIRCRAFT IT Operations • WINTER 2024 • 97


CASE STUDY: FRONTIER AIRLINES

runway and all of the information, altitudes etc., is just for that runway and what

the pilot is doing. That was a big challenge because it’s so different but

realistically, the adjustment reduces the potential for errors because it’s what you

see in the aircraft; you don’t get any number of options with the aircraft, you dial

in the aircraft information, look at the chart and it maps out really easily. So, that

was a big change but one that people are readily adopting now.

IMPLEMENTATION TIMELINE

During the six months available for the implementation, see above, we had to do

training. I developed most of the content and then gave it over to the training

department who further developed it for delivery as computer-based training

(CBT). There wasn’t the time to do a full in-person delivery so it was all computer

based. We talked with a couple of airlines who had previously implemented Lido,

built training for it with CBTs and conducted four one-hour webinars covering each

of the major modules (also available as recordings for people who couldn’t make

the live events). We did the 60-days dual carry period and then full implementation.

Working on the project were the Flight Operations Standards team, the Training

team and the Technology team, my team. Lido was a huge source for us as well as

the two other airlines with their considerable experience with Lido.

The most important thing that you want for a project like this is to have a good

working relationship with the vendor and Lido gave us that: they didn’t have any

ego about it, that’s really important for a company implementing such a massive

AIRCRAFT IT Operations • WINTER 2024 • 98


CASE STUDY: FRONTIER AIRLINES

“The most important thing that you want for a project

like this is to have a good working relationship with the

vendor and Lido gave us that: they didn’t have any ego

about it, that’s really important.”

change in such a short time. There was no sense of ‘This is the app, it’s what you

bought and we’ll see you later’. Full implementation was September 2023 and

now, a year later at the time of writing, there have been three major updates

dealing with issues raised by the pilot group and we appreciated that. So that

relationship has continued after the implementation and it is a huge help to have a

team that, even when we didn’t agree at first, they looked into it and made it work.

If we would have done anything differently, we’d have liked more time. The

time issue couldn’t be helped but we would ideally have wanted 18 months to

really get pilot buy-in, get more time for change management and to give Lido a

chance to make the changes we wanted before the implementation.

REGULATOR AND INTERNAL APPROVALS

The way charts are displayed, is not really a regulatory matter but we do have to

show that the applications we’re going to use are going to be safe and meet the

requirement that they usably display the source data, which is just text, in a manner

that is safe and makes sense. We also had to show that we had an integral training

plan so that not only do we have this app that works and does what it’s supposed

to do but we also have the time and ability to train pilots to use it in a safe manner.

We showed them our training plan and met with them twice a month from March

until just before September to show them our training plan, our implementation

plan, all the people that have taken the training and what it looks like. Then we had

to show our POI (Principal Operations Inspector) that we had a training plan

adopted and used, and that it was sufficient that our pilots were able to navigate

the US using it, without it being a problem. It just took putting together all of the

things that we were already doing with the frequently asked questions plus the

regulator had a few questions about some of the ICAO stuff and we showed how

we were training those issues out. They were very happy with all that and they

especially like the data driven charting because it reduces the potential for error.

So, we didn’t need any regulatory sign-off per se but just had to show that we were

implementing a training program that would ensure safe operation with the new

solution within US airspace.

NEXT STEPS

This goes to the relationship with Lido and we have lots of next steps including

working with the Lido team to help them develop a road map in America because

we’re the largest carrier they have in America right now and we can suggest things

that will be valuable and explain why. We’re also going to ramp up the AMM

(Airport Moving Map) and let it do more for us. Overall, we’re looking for things

that will make us more capable in the cockpit with less need to look at multiple

screens and push buttons, making us safer. The AMM takes away the old-school

paper chart for the airport map and puts it on a really robust capability for moving

around with added information which we looked at above. Beyond that, we have

lots of plans for the coming years.

JOSHUA LEE

Josh has been at Frontier for over three years, working as the Technical Standards

Pilot. He was a pilot in the United States Army for over 21 years, leading the Army’s

EFB program, and has worked to refine knowledge management systems in the

digital world for over a decade. He founded Eagle Training Solutions and specializes

in how users interact with technologies. Josh consults with developers in the aerospace

industry, removing complexities in the consumption of information on digital platforms.

FRONTIER AIRLINES

Headquartered in Denver, Colorado, Frontier operates more

than 100 A320 family aircraft, the largest A320neo fleet in

the Americas, serving approximately 120 destinations in the

U.S., Caribbean, Mexico and Central America. The use of these aircraft, Frontier’s seating

configuration, and weight-saving initiatives have all contributed to the airline’s average 43

percent fuel savings compared to other U.S. airlines (fuel savings is based on Frontier

Airlines’ 2019 fuel consumption per seat-mile compared to the weighted average of major

U.S. airlines), which makes Frontier the most fuel-efficient U.S. airline.

LUFTHANSA SYSTEMS

Lufthansa Systems offers its more than 350 airline

customers an extensive range of successful and, in

many cases, market-leading products. These innovative IT products and services cover all of

an airline’s business processes — in the flight deck, in the cabin and on the ground — and

offer a wide range of economic benefits while also contributing to improving efficiency and

competitiveness. In addition, Lufthansa Systems supports its customers with

consulting services.

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AIRCRAFT IT Operations • WINTER 2024 • 99


CASE STUDY: AZUL AIRLINES

Engaging pilots in fuel

efficiency at Azul Airlines

Caio Garcia, Captain, Flight Ops Engineering Manager and Fuel Efficiency Manager at Azul Airlines

shares a journey to Fuel Efficiency through Advanced Data Analysis and a dedicated Pilot App

AIRCRAFT IT Operations • WINTER 2024 • 100


CASE STUDY: AZUL AIRLINES

The easiest way

to save fuel

Before diving into the details of this case study, it’s important to provide some

context about the environment in which it applies.

Azul Airlines

Azul Airlines serves approximately

158 destinations, including many

smaller airports across

Brazil (Figure 1).

Our fleet consists of 186

aircraft, including Cessna

Caravans, ATR 72-600s, Embraer

195 E1/E2, ERJ-190s, Airbus A320/

A321neos, A321neos, A330ceos,

and A330neos. Additionally, we

operate a couple of Pilatus aircraft

to transport parts to address any

AOG (Aircraft on Ground)

situations at remote airports.

Operating within the Amazon

region presents unique challenges,

as parts are often difficult to

procure locally. Therefore, the

• Unparalleled network

• 158 destinations served,

over 3x competition

• Leader in 93% of our

routes, single carrier in 82%

• Brazil’s largest airline in

daily departures

• 900 to 1000 flights per day

• Flexible, high-efficiency

fleet - 186 operating aircraft

Figure 1

capability to ferry parts and deploy specialized maintenance teams is essential

to minimize aircraft downtime in remote locations. We operate approximately

900 to 1,000 flights daily, depending on the season.

Fast implementation and quick ROI

Start saving today!

A dedicated customer success manager

‘‘ Indigo’s integration with SkyBreathe ® was successful, despite the

complexity of bringing multiple data sources together. OpenAirlines’

expertise made it easy to integrate data and ensure its accuracy. ’’

- Ravi Bajaj, Director Performance Engineering at IndiGo

By

AIRCRAFT IT Operations • WINTER 2024 • 101


CASE STUDY: AZUL AIRLINES

OPENAIRLINES

A little bit about our partner, OpenAirlines. They have more than 70 airline clients,

including about 40 new ones since 2020, especially with the fuel rises post-COVID.

It’s a great community and they’re great partners. We particularly appreciate

interacting with other airlines in the community and we’re proud of being a part of

this community.

SkyBreathe® is a comprehensive solution: there are a lot of advanced

computations that go into it as well as advanced analytics plus it offers ease of

use which, as you’ll see, is one of the main reasons we selected it. There are also

some new things being developed with AI, which we’re going to test in the

coming weeks and months with the help of our business partner, Mohi (figure 2).

What makes SkyBreathe® unique?

SkyBreathe® is a 360-degree platform which means that it empowers all your

teams around fuel efficiency: OCC (Operations Control Center), dispatch, finance

department, sustainability team, fuel team, and ops team. This all-in-one platform

lets you bring everybody on board and gives you all the tools you need to succeed

in your fuel efficiency program. Everyone is connected and gets the same source

of information.

FUEL EFFICIENCY AT AZUL AIRLINES

Fuel efficiency at Azul is very much pilot oriented. What we notice is that it doesn’t

matter what sort of bells and whistles, what optimization, what kind of good stuff

you put in, if the pilot doesn’t follow that or doesn’t fly it well, the savings won’t be

very high. It’s like driving your car; you might do everything you want, but if you

step on the gas too much, you’re going to waste fuel.

Figure 2

360° platform

to engage all airlines

stakeholders.

Advanced Computations

trained on the world’s largest

fuel efficiency dataset.

Advanced analytics

& ease of use

a powerful and intuitive tool to

create analysis in no time.

The solution that saves the most fuel

Actionable insights

with AI-powered Advisor

to easily identify the best

opportunities and save more fuel.

“…it doesn’t matter what sort of bells and whistles, what

optimization, what kind of good stuff you put in, if the

pilot doesn’t follow that or doesn’t fly it well, the savings

won’t be very high.”

AIRCRAFT IT Operations • WINTER 2024 • 102


CASE STUDY: AZUL AIRLINES

One of our key successes is implementing ‘APU Zero,’ where we operate

without using the Auxiliary Power Unit (APU) by plugging into external power

instead. Additionally, our Standard Operating Procedures (SOPs) include

practices such as constant descent angles, reduced acceleration altitudes,

single-engine taxi operations (both in and out), cross-bleed starts, reduced flap

usage, intersection departures, route optimization, and rolling takeoffs.

We’ve also partnered with the Operations Control Center (OCC) to ensure the

most economic aircraft are assigned to routes where they’ll be better utilized.

This involves deploying aircraft with minimal degradation on longer flights and

leveraging strategies like cost index adjustments, route optimization, tankering,

and reclearance planning. On the air traffic control (ATC) front, we collaborate

with ATC authorities to make approaches and departures as fuel-efficient as

possible, particularly at our main hubs. We utilize SkyBreathe® as well to support

these efforts. Finally, our Tech Ops team plays a critical role. They ensure

operational efficiency by facilitating APU Zero, performing engine washes, and

maintaining the aircraft to keep them as sleek and as fuel-efficient as possible.

Before we had SkyBreathe®, everything was set up into a database (figure 3).

Fuel Efficiency at Azul

Maintenance

APU and Engine Data

Dispatch

OFPs

LoadSheet

Extra fuel

Figure 3

QAR

Everything Aircraft Related

ACARS

Fuel Burn

Trip time

OOOI

Distance

OCC

Tail number assignments

Crewmembers

Logbook

Flight Hours

Cycles

Inputs to the database come from various sources: Maintenance provides APU and

engine data; Dispatch contributes operational flight plans (OFPs), load sheets, and

extra fuel details; ACARS supplies fuel-burn metrics, trip times, OOOI (Out, Off, On,

In) times, and distances; and OCC adds tail number assignments, crew information,

logbook entries, flight hours, and cycles. The goal is to ensure that the flight data

“The goal is to ensure that the flight data we’re analyzing

corresponds to the actual flight in question. This requires

proper synchronization, seamless communication

between systems, and high-quality data.”

we’re analyzing corresponds to the actual flight in question. This requires proper

synchronization, seamless communication between systems, and high-quality data.

And finally, there’s QAR (Quick Access Recorder) data, where things

get more complex.

QAR (Quick Access Recorder) data can be especially challenging to manage,

particularly in a multi-fleet scenario. Take the ATR, for example—it’s a relatively

straightforward aircraft in terms of data handling. The E1s (first-generation

Embraer jets) are also quite manageable, but the E2s present significant

challenges. Being a newer aircraft, Embraer has packed a wealth of data into the

E2s. However, the complexity of processing this data and the design of the

system create unique difficulties for operators. Setting-up the E2 can also be

demanding initially.

AIRCRAFT IT Operations • WINTER 2024 • 103


CASE STUDY: AZUL AIRLINES

deeper analysis. Additionally, it provides accountable managers and teams —

such as fleet or dispatch managers, whose core focus isn’t coding — with

actionable insights through user-friendly panels. These managers can

independently build and review dashboards, while our team focuses on crosschecking

and refining as needed. This functionality has been invaluable in

reducing bottlenecks and improving overall workflow.

A critical priority for us has been improving the quality of feedback provided

to pilots. SkyBreathe® supports this with features like SkyBreathe®MyFuelCoach,

which has been a game-changer for pilot engagement, along with advanced

analytics (see figure 4). These tools empower pilots and other stakeholders to

make more informed decisions, enhancing fuel efficiency across the board.

Open Airlines at Azul

The A320s have their quirks but are generally easy to work with. Then there

are the A330s, which add their own complexities. The overarching challenge is

ensuring all these systems ‘talk’ to each other seamlessly within a

unified platform.

For example, consider monitoring a single parameter — whether the parking

brake is engaged. With ATR data, we receive a lever assignment; with Airbus, we

get brake pressure; Embraer uses an indicator light; and the A330 combines

elements from different sources. Harmonizing this data across a multi-type fleet

to create a consistent and fair monitoring framework is incredibly challenging.

This complexity has shifted our team’s focus from analysis to programming,

as significant effort is spent on bridging these data gaps. Unfortunately, this has

led to IT frustrations, with valuable brainpower being diverted to tasks outside of

our core business objectives.

We needed a tool that required minimal development effort from our team

and offered a quick, intuitive interface. This was especially important for

scenarios where we’re presenting to C-level managers or high-level leadership. In

such cases, we often need to generate a study quickly to validate that we’re on

the right track, particularly when leadership is scrutinizing alignment or

questioning key assumptions. SkyBreathe® emerged as the tool that met these

needs, enabling us to produce studies on the spot with remarkable efficiency. It

also supports increased pilot engagement with fuel efficiency initiatives.

SkyBreathe® has proven highly effective in facilitating new studies due to its

ease of use. It allows us to validate concepts quickly before committing to

Figure 4

SkyBreathe® 360° platform includes SkyBreathe® OCC, SkyBreathe® NewGen APM,

SkyBreathe® Advanced Trajectory, and SkyBreathe® OnBoard; but our main focus is

SkyBreathe® Analytics and SkyBreathe®MyFuelCoach. It’s a comprehensive tool for

whatever state your airline is in terms of experience.

AIRCRAFT IT Operations • WINTER 2024 • 104


CASE STUDY: AZUL AIRLINES

“After ensuring everything was properly set up, we officially started using SkyBreathe®. This marked the beginning of the

heavy lifting: aligning data from all fleets and ensuring that historical data was consistent with the outputs

from SkyBreathe®.”

IMPLEMENTATION TIMELINE

We signed a contract with OpenAirlines in December 2022 (figure 5) and began

the huge data transfer in January 2023.

OpenAirlines Timeline at Azul

Contract Signed

Jan/23

URD Signing

Aug/23

Skybreathe Start

Jun/24

practices for SkyBreathe®MyFuelCoach.

SkyBreathe®MyFuelCoach was one of the primary reasons we chose

SkyBreathe®, as it played a crucial role in achieving our goals. Figure 6 outlines

the timeline we followed for its implementation.

MY FUEL COACH

Communication Plan

Kick-off

Fleet Managers Msgs

(Whats + Insta)

Dedicated My Fuel Coach

Fuel Team Update

Standards Cast

COO Q&A

26/JUN 02/JUL 10/JUL 24/JUL

Figure 5

Dec/22

Data Transfer Set-up

Implementation Discussions:

• Best Practices

• Parameter Settings

Jul/23

OnBoarding

Sep/23

My Fuel Coach GO-LIVE

By July, once we had finalized and signed off on the URD (User Requirements

Document), our benchmark for measuring best practices, we began the

onboarding process about a month later. After ensuring everything was properly

set up, we officially started using SkyBreathe®. This marked the beginning of the

heavy lifting: aligning data from all fleets and ensuring that historical data was

consistent with the outputs from SkyBreathe®. Once we had confidence in the

system’s reliability and accuracy, we launched SkyBreathe®MyFuelCoach, a project

in its own right.

Our initial focus was on ensuring SkyBreathe®’s reliability. Transitioning from

our in-house solution, which had been in use for five or six years, required careful

planning and execution. Offboarding the previous in-house system and fully

adopting SkyBreathe® was a significant undertaking. To ensure a smooth

transition, we concentrated on building confidence across key teams. This

included the fuel team, leadership (pilot, OCC, and general operations), and

Maintenance, particularly because of their involvement with initiatives like APU

Zero. Collaboration with these groups ensured they were comfortable with the

tool and its capabilities. We also took a phased approach to transitioning

between our legacy data and SkyBreathe®, gradually implementing best

26/JUN

• Best Practices:

Figure 6

Personal Login

• SETO,

• SETI,

• APU Zero,

COO E-mail

Pilot App

Banners, TV, Emails

• In-flight Distance Reduction

28/JUN

“Live Q&A” with

pilots

05/JUL

Fleet Managers

Reenforcement

Aircraft Log-in

• Historical data for briefing

16/JUL

• Used for flight planning.reference

• Future: Link with

My Fuel Coach “Fuel

Talks”

The rollout began in June 2024 with a comprehensive communication plan that

extended through July — a full month of consistent messaging from leadership.

This included email updates, Q&A sessions, and presentations aimed at engaging

everyone and ensuring clarity on how the tool works. We focused on getting pilots

involved, encouraging them to ask questions, and addressing any concerns. Our

priority was to ensure there were no outstanding questions by the time the tool

was rolled out. We emphasized that the tool’s sole purpose was to manage and

optimize fuel usage, not to monitor or penalize individuals.

Concerns about data usage often arise, particularly from unions. However,

this was mitigated by an agreement established back in 2016 or 2017 regarding

data usage for fuel efficiency. When we introduced SkyBreathe®MyFuelCoach

26/JUL

AIRCRAFT IT Operations • WINTER 2024 • 105


CASE STUDY: AZUL AIRLINES

and SkyBreathe® Analytics, we reiterated that the same data source was being

used, consistent with the previous agreement. As a result, union acceptance was

relatively straightforward. The involvement of the Safety department,

particularly the FDM (Flight Data Monitoring) team, was instrumental in ensuring

a smooth rollout. Their participation reinforced trust and transparency

throughout the process.

Pilots have access to two distinct interfaces (see figure 7). The first is a mobile

app available on iPads and iPhones, where pilots can review their individual

flights. The second interface is integrated onboard the aircraft, providing

real-time access to relevant data.

Pilot feedback

Figure 7

The personal login (shown on the left) provides access to four key best practices:

single-engine taxi-out/taxi-in, APU zero, in-flight distance reduction, and other

familiar metrics. These were easy for pilots to understand and measure, as they

were already part of their routine. We initially rolled out these four best practices to

help pilots build confidence in the tool, demonstrating that it supports both their

“We initially rolled out these four best practices to help

pilots build confidence in the tool, demonstrating that it

supports both their performance and the airline’s

objectives. The goal was to engage pilots and get them

comfortable with the tool…”

performance and the airline’s objectives. The goal was to engage pilots and get

them comfortable with the tool, so that, moving forward, we could gradually

introduce additional best practices to maintain interest and engagement,

especially on the aircraft.

On the aircraft’s EFB (Electronic Flight Bag), we offer a generic login that

allows pilots — let’s say, those flying to France for the first time in winter — to

view statistical fuel data for that specific flight. For example, when flying into

Orly, they can see how much extra fuel other aircraft have used, how many have

diverted, the actual flight duration, and how the planned versus executed fuel

use compares. This data helps ensure that our fuel calculations in the OFP

(Operational Flight Plan) are as precise as possible, minimizing both excess and

insufficient fuel.

Looking back at Figure 3, you can see what we had before — the operational

feedback. At the top of Figure 7, you can see a comparison between the

individual pilot’s fuel efficiency and the rest of the group. Below this, we provide

detailed metrics such as trip fuel, fuel saved, fuel wasted, CO2 emissions, GPU

usage, single-engine taxi out adherence, flight level adherence, and fuel

consumption per flight phase. On the right side, a timeline comparison shows

how the pilot’s fuel efficiency has evolved over months (November,

December, and January).

While this data was useful, it didn’t provide specific insights for pilots on how

to improve. For example, while a pilot might see that their month was more

efficient than the last, they wouldn’t know exactly where to focus their efforts to

improve further. Pilots want details like: “Where can I improve my single-engine

taxi-out? Is it a particular airport, runway, or day?” This type of analysis was

difficult to achieve with the previous system.

That’s where SkyBreathe® and SkyBreathe®MyFuelCoach made a significant

difference. With SkyBreathe®MyFuelCoach, we can provide pilots with precise

feedback on where they saved fuel relative to the OFP, broken down by phase of

flight (as shown in Figure 8).

AIRCRAFT IT Operations • WINTER 2024 • 106


CASE STUDY: AZUL AIRLINES

Pilot feedback

Figure 8

With these metrics, it’s much easier for pilots to digest information on a per-flight

basis, seeing where they’ve saved fuel, performed well, or where they need

improvement. For instance, with engine-out taxi-in, the data shows that the pilot

saved 20 kilos by shutting down one engine three minutes before the last use of

the engine. This allows the pilot to understand exactly where they can take action

on their next flight or at another location. Additionally, there’s a comparison of the

pilot’s engine-out taxi-in performance relative to the rest of the group. This helps

the pilot see how they measure up in terms of fuel efficiency for this practice.

One of the most popular features, however, is the map that visually represents

how the pilot configured the aircraft. This is similar to what you would see in a

Flight Operations Quality Assurance (FOQA) system, but with the added benefit

of showing the pilot areas where they could have configured the aircraft

more efficiently.

We encourage instructors and training captains to use this visual tool in their

training sessions. When they’re working with a pilot over the course of a month,

they can walk them through the app to highlight areas for improvement. This

approach helps pilots apply the data to their next flight, making training more

actionable and memorable by grounding it in the details of past flights. We also

collaborate closely with ATC (Air Traffic Control). Our ATC team works with

different authorities and regions to discuss potential improvements for

approaches and departures. For example, Figure 9 shows how we approached

the VCP authority at our main hub, pointing out that the black line represents

their published procedure.

The green line represents the routes we are being asked to fly, but in many

cases, it doesn’t align with the published

approach. On a daily basis, we’re not even

following the planned approach. We

engage with ATC to discuss how we can

make the flight paths more efficient,

ultimately improving the overall efficiency

of the flights. We demonstrate the potential

savings in fuel and CO2 emissions, using

SkyBreathe®’s data to make a compelling

case for more fuel-efficient routes. By

involving ATC with our fuel efficiency

metrics, we foster a collaborative approach

to optimizing air traffic control procedures.

We also work closely with dispatch to

improve zero fuel weight and center of

gravity (CG) precision. We’ve developed

some innovative solutions, particularly with

APU and hotel mode zero. For those

unfamiliar with ATR operations, hotel mode

zero refers to a process where the ATR

Figure 9

“By involving ATC with our fuel efficiency metrics, we

foster a collaborative approach to optimizing air traffic

control procedures.”

AIRCRAFT IT Operations • WINTER 2024 • 107


CASE STUDY: AZUL AIRLINES

and explore new possibilities on their own. This empowerment has been a key

benefit. Perhaps most importantly, we’ve seen a significant increase in pilot

buy-in and self-development. Alongside other initiatives — such as Lido, our OFP

provider, OptiClimb, SITA, and other tools — we’re witnessing more efficient

flight planning and better management of extra fuel. One of the most notable

improvements is a consistent reduction in extra fuel use, which has dropped by

about one to two percent each month. This is especially important in Brazil,

where fuel is among the most expensive in the world, second only to a few

countries like India. Fuel costs represent 50 to 60 percent of our operational

expenses, so this reduction is a major saving. We are all deeply focused on

improving fuel efficiency, and SkyBreathe® has been instrumental in helping us

implement these changes smoothly.

I hope this article serves as a helpful resource for anyone considering a similar

development in their own operations.

“Switching from an in-house solution has freed up more

time for us to focus on analysis rather than development.

This shift means our teams are now doing less

programming and more of the important work…”

engine is kept running with the propeller locked, effectively serving as an APU

(Auxiliary Power Unit). We’re actively helping to enhance this process for

ATR operations.

Looking ahead, we’re focusing on initiatives such as flight level adherence

monitoring. This will ensure pilots are consistently flying at the optimal flight level

or, at the very least, adhering to what was specified in the OFP. These are just a

few of the exciting initiatives we’re planning with SkyBreathe® moving forward.

WRAP-UP

Switching from an in-house solution has freed up more time for us to focus on

analysis rather than development. This shift means our teams are now doing less

programming and more of the important work — looking at where we can save

fuel, improving efficiency, finding better ways to communicate, and expanding the

scope of our best practices. There were many things we couldn’t address before

due to time constraints, but now, with SkyBreathe®, we have the ability to develop

those solutions.

Managers, especially fleet managers, appreciate this shift. They now have

direct access to the tool, allowing them to manage fuel usage more effectively

CAIO GARCIA

Caio joined Azul as a Embraer First Officer in 2009 and in 2014 became an ATR

Captain and joined the Safety department where he stayed for nine years as Human

Factors Coordinator taking care of FRMS, LOSA, Investigations, E2 entry into service

and other initiatives. During that time, he was promoted to Captain on the Embraer

fleet in 2018 and in 2023, joining Flight Operations Engineering and Fuel Efficiency

as area manager.

AZUL AIRLINES

Low-cost carrier, Azul offers flights to over 150 destinations, including

Brazil, South American countries, Portugal, and the United States. It

operates one of the largest domestic networks of any airline in South

America. The airline’s fleet of 158 aircraft includes A320neo, A330, ATR 72, E190, and E195

aircraft and is launch carrier for the Embraer 195-E2. The fleet conducts around 900 to 1,000

flights a day depending on the season.

OPENAIRLINES

OpenAirlines has developed innovative solutions to help airlines

reduce their costs and environmental impact. Drawing on eight

years of R&D, SkyBreathe® came into the market in 2013 as an innovative eco-flying solution

based on Cloud, Artificial Intelligence, and Big Data to save fuel and reduce airlines’ carbon

footprint by up to 5%. The platform provides all the tools needed to build and grow a

successful fuel efficiency program without juggling many different tools.

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DIRECTORY

Operations

Software

Directory

Key ‘at-a-glance’ information from the

world’s leading Operations software

providers.

It is a powerful force but, to leverage its

greatest value, it must be harnessed

and directed. It must also be able to

handle huge and growing data streams

that record every aspect in the ways

that aircraft fly, how they are readied

and the conditions they will meet. This

challenge has attracted the best brains

and most innovative enterprises to

create IT solutions for one of the most

demanding working environments,

Aircraft Operations. Inevitably, there are

many such developers and vendors

offering solutions ranging from single

function ‘Specialist Point Solutions’ to

complete ‘End-to-End’ solutions

covering the whole process.

Only readers will know the specific

requirements of their businesses but we

have assembled a directory of the best

Operations software providers and

listed them alphabetically to make it

easier for you to undertake a brief-ish

(there are 51 providers and the number

continues to grow) survey of the

market, preliminary to starting on any

specification and selection process. Or

you might simply read it to keep up to

date with what is available today.

ACFT PERFO

W: www.acftperfo.com

T: +32 476 76 76 08

E: info@acftperfo.com

Location: Waterloo, Belgium

KEY BUSINESS/SOFTWARE AREAS

• WORLD AIRPORT DATABASE Compatible

for ALL TO Performance soft

• All A/C Types TO. & LAND.

• Performance soft

• EFB SOFTWARE SUITE

• Operational support in

Performance and Operations

• EFLS Electronic loading system

ground operations

ACFTPERFO has acquired a solid experience in the development

of electronic flight bags tools and related support since start

up in 1999. Our products are in continuous evolution in order to

adapt to new regulations or practices in this rapidly changing

business. We use our expertise to help customers and our

commitment is to find the best solution for any challenge an

airline could face. Safety is a major concern of our ACFTPERFO

team and our airport database has been developed to be

the best on the market. It is maintained up to date using

extremely efficient tools which guarantee the highest level of

accuracy and follow up.

CLICK HERE for Product Details

CLICK HERE to Request Private Demo

Air Support A/S

W: www.ppsflightplanning.com

W: flightwatch.ppsflightplanning.com

T: +45 7533 8889

E: sales@airsupport.dk

Location: Billund, Denmark

NAME(S) OF PRODUCT(S) MARKETED

• PPS Flight Planning, CrewBriefing

• Ops Control | Flight Watch

KEY BUSINESS/SOFTWARE AREAS

• Flight Planning

• Flight tracking

• Crew briefing facilities

AIR SUPPORT specializes in the provision of the desktop and

cloud-based flight planning software PPS Flight Planning System

(PPS) and the integrated CrewBriefing web application and

flight tracking. The PPS Flight Planning System (PPS) is one

of the leading flight planning systems in the world due to the

optimization of operating costs along with its incredible and

flexible usability. PPS generates a complete briefing package

available directly on CrewBriefing or its accompanying app,

providing the crew with online access to company messages,

flight log, trip-tailored surface weather data, NOTAMs, wind- and

significant weather charts and the high-quality vertical crosssectional

chart.

The combined synergy of PPS will ensure that your airline

will have the most modern and powerful flight planning

system available.

PPS offers:

• World’s most flexible airline flight planning system

• Automated filing, calculation and dispatch of all selected flights

• Automated data import from scheduling/crew/

maintenance systems

• Automated data export to EFB solutions

• Automated consideration of company policies and

dispatch parameters

• Automated high quality flight briefing packages

• Low acquisition and running costs offering highest costbenefit

ratio in the market

• Premium flight tracking via OpsControl

CLICK HERE for Product Details

CLICK HERE to Request Private Demo

Automated Systems In

Aircraft Performance (ASAP)

W: www.asapinc.net

T: +1 724-742-4777

E: info@asapinc.net

Location: Pittsburgh, Pennsylvania, United

States of America

NAME(S) OF PRODUCT(S) MARKETED

• ASAP STAR System

KEY BUSINESS/SOFTWARE AREAS

• Runway Analysis

• Weight and Balance

• OEI Turn Procedures

• Drift Down

• Flt Planning/Sched/Res Integration

Automated Systems in Aircraft Performance, Inc. has been

supplying runway analysis since 1995.

The STAR EFB and Flight Operations software would be a

great asset by not only improving safety but also saving money

through fuel planning and reduced wear on engines through the

use of reduced power takeoffs.

The STAR product integrates runway analysis, weight &

balance, drift down, flight planning, scheduling, reservations

into one easy to use application. Along with these features

the product also displays Weather, NOTAMs, and One Engine

Inoperative escape routes.

To help manage users, devices, and system updates, the Mission

Control Module eases the burden for the IT department. You may

distribute the application through the Apple Business Manager

for more control over software implementation and updates.

Additionally, the application has the ability to run with and

without an internet connection, allowing pilots and dispatchers

to always have the ability to calculate performance data. ASAP

provides services for all aircraft variations, configurations, and

engine types. All in one application.

CLICK HERE for Product Details

CLICK HERE to Request Private Demo

AIRCRAFT IT Operations • WINTER 2024 • 110


DIRECTORY

Avionics Support Group

W: www.asginc.net

T: +1 305-378-9786

E: info@asginc.net

Location: Florida, USA

ASQS (Advanced Safety

and Quality Solutions)

W: www.asqs.net

T: +43 1 306 1234

E: sales@asqs.net

Locations: ASQS GmbH, Vienna, Austria,

ASQS Ltd., Bangkok, Thailand

AVIOBOOK

W: www.aviobook.aero

T: +32 11 72 10 30

E: info@avio.com

Location: Belgium (Hasselt), France (Toulouse),

Singapore & Piscattaway

AVTECH Sweden

W: www.avtech.aero

T: +46 8 544 104 80

E: sales@avtech.aero

Location: Sweden

NAME(S) OF PRODUCT(S) MARKETED

• Cockpit EFB Mounts, EFB Power Supplies.

KEY BUSINESS/SOFTWARE AREAS

• STC Certification

• EFB Mounts

• EFB Power Supplies

• Avionic Products

• Avionics Engineerings

Avionics Support Group, Inc. (ASG) is a premier Avionics

Systems Integration & FAA-PMA approved Aerospace

Manufacturing and Avionics Engineering company. ASG’s

competitive advantage can provide your company with a

Single Source Solution for avionics engineering, manufacturing,

aircraft installation technical support, Supplemental Type

Certificate (STC’s), video surveillance, SATCOM, and much more.

We lead the aerospace industry with our US patented Constant

Friction Mount (cfMount), EFB Integrated Power Supplies,

and EFB Cradles. Contact ASG today to learn how ASG’s Single

Source Solution can work for your company!

NAME(S) OF PRODUCT(S) MARKETED

• IQSMS (Integrated Quality and Safety

Management System)

• Flight Data Monitoring (FDM) Service

• The IQSMS Suite consists of a total of

10 modules, varying according to the

operator. (Airlines, Business Jets, Helicopter,

Airports, MROs...)

KEY BUSINESS SOFTWARE AREAS

• Quality Management Module

• Reporting Module

• Risk Management Module

• Document Distribution Module

• Emergency Response Planning Module

ASQS (Advanced Safety and Quality Solutions) is a global

supplier of highly innovative QMS and SMS software for the

aviation industry, supporting more than 200 large and small

operators, including airlines, business jet and helicopter

operators, groundhandling agents/FBOs, airports and

maintenance organizations, in creating a safe and productive

work environment.

The company specializes in intuitive, integrated, web-based

solutions with exceptional customer support. ASQS’s core

product IQSMS allows clients to manage operational data 24/7

online and offline with a single integrated tool which significantly

simplifies daily tasks. The easy handling of the software creates

a positive reporting culture, enables comprehensive quality

management and proactive risk management to maximize

productivity, reduce operating costs, and optimize internal

and external working procedures. IQSMS automates laborious

processes like the submission of ECCAIRS or IDX compliant

incident reports which, combined with a consolidated, upto-date

regulations database, ensures legal compliance with

national and international requirements and standards.

NAME(S) OF PRODUCT(S) MARKETED

• AvioBook, AvioBook Connect, AvioBook

Cabin, AvioBook Tech, AvioBook Base,

AvioBook Systems, AvioBook Data,

AvioBook Integrations, AvioBook SaaS

KEY BUSINESS/SOFTWARE AREAS

• EFB software solutions

• EFB hardware solutions

• Suite of ground & flight application

• Navigation DataBase, weather data, ADS-B

AvioBook, a Thales Group company, supports airlines as a

partner in their digital strategy. AvioBook offers a comprehensive

and highly integrated suite of ground and flight applications,

systems and solutions that connect all stakeholders and key

assets in a safe and secure manner. This, combined with expertise

in data and cyber security, gives airlines an edge through greater

efficiency and ultimately sustainable, profitable growth.

Proven solutions from AvioBook make communication between

the cockpit, cabin and back office faster and more efficient

than even before.

With the integrated and secure AvioBook application suite,

pilots, cabin crew, dispatchers and ground staff can be securely

connected to each other, making communication more efficient

and driving value throughout the operation.

NAME(S) OF PRODUCT(S) MARKETED

• Aventus NowCastTM - The FMS Optimization

• Aventus SIGMA - Severe Weather service

• Aventus AIR — Weather Uplink

• Consulting Service — ACARS and connection

KEY BUSINESS/SOFTWARE AREAS

• Wind Uplink FMS Optimization

• Reduce Fuel burn and CO2 footprint

• Severe Weather application

AVTECH, specializing in tailored information to the cockpit,

offers easy, automated and inexpensive improvements in

FMS optimization.

The Aventus NowCast weather service give pilots access to

weather data of the highest available quality, and when the

data is fed into the aircraft Flight Management Computer, the

actual aircraft trajectory can be optimized, reduce the fuel burn

and CO2 footprint.

Working directly with Met Office (UK), the Aventus SIGMA

service supply the cockpit crew with severe weather information,

based on Actual route and time in the FMS. The service brings

adequate, timely and correct information on turbulence, icing

and other weather phenomena that affect safety and comfort.

The SIGMA service sets a new standard on how, when and where

your crew gets their information.

CLICK HERE for Product Details

CLICK HERE to Request Private Demo

CLICK HERE for Product Details

CLICK HERE to Request Private Demo

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CLICK HERE to Request Private Demo

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AIRCRAFT IT Operations • WINTER 2024 • 111


DIRECTORY

Beams Safety AI

The Boeing Company

Bytron Aviation Systems

Comply365

W: www.beams.tech

T: +491717879567

E: alan@beams.tech

Location: Berlin, London, Barcelona, Dubai

NAME(S) OF PRODUCT(S) MARKETED

• AI CoAnalyst

• AI Assistent for Report Processing and

Risk Management

• AI CoReporter

• AI Assistent for submitting Safety and

Service Reports

KEY BUSINESS/SOFTWARE AREAS

• AI enhanced report submission

• AI assistent in report triaging and

suggested classifications

• Hazard and event AI-detection,

correlations and trending

• Real-time dashboard for cross-divisional

insights on taxonomy, hazards, and trends

• AI-suggested root cause analysis

AI CoAnalyst: Beams AI CoAnalyst transforms safety report

analysis with 20x faster processing, saving over 60% of time on

known hazard identification and achieving 90% faster report

summarization. This reduces costs by addressing staffing

shortages and minimizing future analyst hires. Beams enhances

data quality through historical data training and AI-driven

feedback, empowering safety teams with proactive risk

management and predictive insights to prevent hazards.

Easily integrating into any safety tech infrastructure, Beams

delivers immediate efficiency and risk forecasting improvements.

AI CoReporter: Boost reporting efficiency with Beams

AI CoReporter, increasing submission rates and ensuring

comprehensive, high-quality reports. Its intuitive UI supports

voice submissions in 60+ languages, while an AI agent fills

missing details and suggests real-time classifications. Experience

10x faster report submissions with seamless automation and

advanced multilingual support.

W: www.boeing.com/supportandservices

T: +1 206-655-2121

E: BoeingSupportandServices@Boeing.com

Location: 65 Offices Worldwide

NAME(S) OF PRODUCT(S) MARKETED

• Business Consulting

• EFB Document Browser

• Electronic Flight Folder

• Fuel Dashboard

• Onboard Performance Tool

KEY BUSINESS/SOFTWARE AREAS

• EFB applications

• Fuel Efficiency Solutions

• Consulting

Boeing is the world’s largest aerospace company and leading

manufacturer of commercial jetliners and defense, space and

security systems. Boeing Support and Services combines

airplane design and manufacturing expertise with unique access

to fleet-wide operational data to offer optimization solutions.

With these offerings, Boeing addresses the evolving need for

integration and optimization of data and information across the

aviation ecosystem to empower smart decision-making. The

portfolio includes services and solutions for flight operations,

maintenance & engineering and procurement organizations to

optimize the operational efficiency of airplanes and operations.

Boeing has more than 250 customers for its optimization

solutions. The portfolio draws on solutions from a family of

Boeing companies: AerData, Inventory Locator Services

and Jeppesen, serving operators of Boeing and non-

Boeing airplanes.

W: www.bytron.aero

T: 01652 688 626

E: info@bytron.aero

Location: Kirmington, United Kingdom

NAME(S) OF PRODUCT(S) MARKETED

• skybook aviation cloud

KEY BUSINESS/SOFTWARE AREAS

• Dispatch Portal

• EFB Application

• Airfield Watch

• Flight Following

• Crew Briefing

Bytron Aviation Systems has over 35 years of industry experience

and understanding driving the development of solutions

engineered to make a big impact in the aviation industry.

The business specializes in the design and building of fully

fledged, reliable, integrated systems that ensure critical data

is consistently distributed to the right place, at the right time

on the right device, increasing awareness and accountability,

improving information capture, reducing costs and streamlining

workflows. Above all, improving communication between flight

ops and flight deck.

skybook is Bytron’s core aviation solution that offers unrivalled

flexibility, automation and integration, using the best and most

reliable data sources to deliver all vital information across flight

ops and dispatch and the flight deck. skybook enables operators

and aircrews to work smarter, not harder and the firm’s proven

award-winning solutions cover Flight Dispatch, Crew Briefing,

Airfield Watch, Flight Tracking plus there is a class leading

Electronic Flight Bag application. Contact Bytron today to

arrange your introduction and trial.

W: www.comply365.com

W: www.vistair.com

T: UK: +44 (0)1454 616531

T: US: +1 (608) 313-1500

E: info@comply365.com

Location: Bristol, UK (HQ); Beloit, US; Brisbane, Australia

NAME OF PRODUCT MARKETED

• DocuNet

• ProAuthor (XML-Based Authoring)

• SafetyNet

• Training (LMS Learning Manager)

• Data & Analytics

KEY BUSINESS/SOFTWARE AREAS

• Aviation Document Management and

Distribution Platform (All format types inc.

PDF, XML, S1000D, I Spec 2200)

• Electronic Flight Bag (EFB)

• Flight & Tech Operations

• Data & Analytics

• Aviation Safety Management Software

• Maintenance & Engineering

Comply365 delivers cloud-based solutions to enhance

operational efficiency, safety, and compliance in aviation and

defense. The suite of technology includes the industry’s leading

XML-based authoring solution, enabling seamless creation,

revision, and distribution of publications; Comply365’s EFB

ensures crews have access to mission-critical information

throughout each flight phase.

Comply365’s market-leading document management platform,

DocuNet, offers a unified control point for editing, publishing,

and distributing operational documentation across web and

mobile devices and supports all document formats, increasing

productivity by delivering targeted content.

With safety, quality management, training and data analytics

solutions driving savings, Comply365 connects reporting to

procedural changes. Combining technology, development, and

exceptional service delivery, Comply365 empowers commercial

airlines, aerospace, and defense organizations to achieve

operational excellence. Our focus on secure, mobile solutions

ensures that essential information is always at your fingertips.

CLICK HERE for Product Details

CLICK HERE to Request Private Demo

CLICK HERE for Product Details

CLICK HERE to Request Private Demo

CLICK HERE for Product Details

CLICK HERE to Request Private Demo

CLICK HERE for Product Details

CLICK HERE to Request Private Demo

AIRCRAFT IT Operations • WINTER 2024 • 112


DIRECTORY

Conduce

CrossConsense

EFB Admin Services Int.

eTT Aviation

W: www.conduce.net

T: 0044 333 888 4044

E: info@conduce.net

Location: Nuneaton, UK

W: www.crossconsense.com

T: +49 69 4035 7600

E: contact@crossconsense.de

Location: Frankfurt Germany

W: efbadminservices.digital

T: +47 91689298

E: info@efbadminservices.digital

Location: Norway (HQ), UK, Spain & Türkiye

W: www.ettaviation.com

T: +1 208-424-9424

E: info@ettaviation.com

Locations: Boise, Idaho, USA

NAME(S) OF PRODUCT(S) MARKETED

• eTechLog8

• eCabinLog8

• eCentral8

• eTraining8

• eForm8

• eDoc8

KEY BUSINESS/SOFTWARE AREAS

• Electronic Logbook (ELB)

• Cabin Log

• Electronic Forms Designer

• Document Viewer

Conduce pioneer mobile aviation solutions.

eTechLog8 is our world leading Electronic Log Book (ELB), fully

approved by multiple Airworthiness Authorities and trusted by

customers worldwide.

eTechLog8 eliminates the paper technical, cabin, and deferred

defect logbooks, and replaces these with an easy to use,

workflow controlled mobile solution. Available on both Windows

and iOS, eTechLog8 is fully integrated with all the leading MRO

and M&E systems. All eTechLog8 customers report significant

benefits, ranging from improved efficiency, data accuracy

and consistency to faster turnarounds, all contributing to

reduced costs.

Conduce also offers a fully integrated suite of companion

applications, which provide mobile paperless solutions for

the cabin log, CBT training, custom forms, and ensuring key

documents are at your fingertips.

Conduce has a sliding pricing scale, depending on fleet size and operates

as a subscription model, with one flat fee, per tail, per month covering

everything: hardware, software, 24/7/365 support, mobile data, future

proofed upgrades and more. There are no hidden costs. Ask us today for

a tailored proposal.

NAME(S) OF PRODUCT(S) MARKETED

• Aircraft Fleet View

• ACSIS

• AviationDW

KEY BUSINESS/SOFTWARE AREAS

• Support and Hosting

• Consulting and Data Migration

• Business Intelligence solutions

• App and dashboard development

CrossConsense’s portfolio runs from AMOS Support, BI-

Management, Data Migration and Hosting to the products

Aircraft Fleet View, ACSIS and AviationDW. As a wholly owned

subsidiary of Canadian’s FLYHT Aerospace Solutions Ltd.,

CrossConsense also offers solutions for Fuel Management, Turn

Process Management and other software applications as well as

AFIRS hardware that collects data during flight.

AMOS Support: CrossConsense has a long tradition in providing

support for AMOS with one single point of contact for 1st

and 2nd level; also realizing well-planned and organized data

migration projects for airline customers and Reporting and

Business Intelligence Analytics.

Aircraft Fleet View is a user-friendly App that gives an always

up-to-date view on an airline’s fleet status. It indicates AOGs,

delays and other important information with the right level of

detail to be useful but not crowded with information.

ACSIS is a powerful predictive maintenance software tool

developed to assist any airline, operator, MRO facility and OEM

to avoid AOGs, delays and turnbacks, improve aircraft utilization,

and enhance safety.

AviationDW is a managed data warehouse, tailor-made for use

with your backend system, e.g. AMOS. AviationDW simplifies KPI

creation based on MRO System data.

KEY BUSINESS SOFTWARE AREAS

• EFB Admin services under oro.gen.205

• Evaluation of EFB system & processes

• EFB Hardware & Software consulting

• EFB Connectivity

• EFB Training

EFB Admin Services Int. AS specializes in comprehensive EFB

administration, offering unparalleled expertise under ORO.

GEN.205 and a suite of cyber security services. With decades of

experience in the aviation industry, the business provides tailored

solutions across a multitude of aircraft models, including B7x7,

A220/3x0, DHC-8, and more, ensuring compliance with EASA,

FAA, ANAC and other regulations.

The team excels in both portable and installed EFB systems,

offering bespoke training for EFB Managers/Administrators

and flight operations staff. EFB Admin Services’ commitment to

confidentiality is uncompromising, with strict adherence to NDAs

ensuring the protection of clients’ sensitive information.

From Scandinavia to the UK, Spain, and Türkiye, EFB Admin

Services’ global reach empowers them to deliver services

worldwide, underpinning the aviation industry with robust cyber

security certifications. The business’s technical proficiency

spans vulnerability assessments, compliance checks, and MDM

maintenance, with support for Windows, iOS, Android, and Linux.

EFB Admin Services not only guides clients through the intricate

application processes for EFB permits but also provides

thorough evaluations of existing systems, ensuring seamless

EFB functionality. Their message is, “Partner with us for a secure,

compliant, and efficient EFB experience that elevates your

airline’s operational integrity to new heights”.

NAME(S) OF PRODUCT(S) MARKETED

• SkedFlex Air Operations Suite

KEY BUSINESS/SOFTWARE AREAS

• SkedFlex FCMS

• SkedFlex Misa

• SkedFlex Flight Planning

eTT Aviation has been providing solutions to airlines for more

than 20 years. Crew Companion, which launched at United

Airlines in 2002 is still in use by over 16,000 crew members.

SkedFlex Air Operations Suite is a comprehensive, flexible,

and easy-to-use management software solution for aviation

organizations and includes FCMS, MISA, and Flight Planning.

SkedFlex FCMS: Operating an airline safely and efficiently under

multiple regulatory rulesets in the US such as 14 CFR parts

117, 121, and 135 and in Canada under CARs 703, 704 and 705

requires modern, sophisticated tools. The SkedFlex Flight & Crew

Management System offers the tools to manage complicated

scheduling and tracking qualifications, currencies, flight time,

duty time and rest, while providing customers with First Class

Customer Support.

SkedFlex MISA: eTT Aviation’s Management Information

System for Aviation (MISA) provides aviation companies with

comprehensive tools to manage their business, including

accounting, maintenance, inventory, flight operations, employee

training, human resources, payroll, technical publications,

Government contract management, and flight school operations.

SkedFlex Flight Planning: Using the latest technology and

algorithms SkedFlex Flight Planning is designed to find the

optimum route and altitude profile for your flight to ensure you

are operating in the most cost-effective way.

CLICK HERE for Product Details

CLICK HERE to Request Private Demo

CLICK HERE for Product Details

CLICK HERE to Request Private Demo

CLICK HERE for Product Details

CLICK HERE to Request Private Demo

CLICK HERE for Product Details

CLICK HERE to Request Private Demo

AIRCRAFT IT Operations • WINTER 2024 • 113


DIRECTORY

AIRCRAFT IT

Operations

Evoke Systems

Flatirons

Flightman

W: www.evoke-systems.aero

T: 03456 521 240

E: info@evoke-systems.aero

Locations: United Kingdom

W: www.flatironssolutions.com

T: +1.303.627.6535

E: info@flatironssolutions.com

Locations: Europe, Asia, USA, Middle East

W: www.flightman.com

T: +353 1 5547203

E: info@flightman.com

Location: Dublin, Ireland

Webinars

eJournals

Software

Conferences

News

Advisory Unit

Want to be involved?

Simply email

NAME(S) OF PRODUCT(S) MARKETED

• EFOS Training

• EFOS Documents

• EFOS Leave

• EFOS Shift Log

KEY BUSINESS/SOFTWARE AREAS

• EFOS Training

• EFOS Documents

• EFOS Leave

• EFOS Shift Log

Evoke Systems has a team of versatile and experienced

independent specialists in crew training, leave management and

information sharing and compliance software, who work closely

with their partners — airlines, cargo and low cost carriers, private

charter, and the wider aviation industry — helping to improve,

streamline, connect and automate systems and processes that

impact their people daily.

For over 20 years Evoke Systems has provided airlines with

highly effective operational tools, which empower teams and

users to carry out their roles safely and efficiently by being more

informed, organized, and motivated.

NAME(S) OF PRODUCT(S) MARKETED

• CORENA Suite

KEY BUSINESS/SOFTWARE AREAS

• Content Management System (CMS)

• Interactive Electronic Technical

Publisher (IETP)

• Maintenance & Engineering

• Flight Operations

• Tablet Solutions & Mobility

Flatirons provides consulting, technology, and outsourcing for

content lifecycle management (CLM). For more than 20 years,

we have served global Fortune 1000 customers in aerospace,

automotive, electronics, financial services, government,

healthcare, and publishing. Our customer engagements help

organizations efficiently deliver the right information, at the right

time, to the right people by leveraging structured content and

digital media — Turning Content into Knowledge®.

The CORENA Suite by Flatirons is the leading content

lifecycle management (CLM) solution developed specifically

for organizations that rely on mission-critical data to design,

manufacture, operate, or maintain complex assets over their

product and service lifecycles as well as across multi-echelon

business networks. For more than 25 years, the world’s

leading airlines, aerospace manufacturers, OEMs, and defense

organizations have relied on the CORENA product suite

to create, manage, and deliver large volumes of technical

information throughout its lifecycle. Today, CORENA

customers rely on the CORENA suite to modernize their IT

infrastructures, improve customer satisfaction, and maintain their

competitive advantage.

NAME(S) OF PRODUCT(S) MARKETED

• eJourneyLog

• Electronic Flight Folder

• Cabin Manager

• eTechLog

• Cabin Defect Log

KEY BUSINESS/SOFTWARE AREAS

• Connected EFB Applications

• Streamlining Flight Ops processes

• Full Electronic Techlog

• Cabin Defect Management

• Enhanced Passenger Experience

The Flightman solution suite enables airlines to streamline their

operational processes across Flight Operations, Maintenance and

Inflight Services. Transforming data into meaningful insights.

scott.leslie@aircraftIT.com

for more information

www.aircraftIT.com

CLICK HERE for Product Details

CLICK HERE to Request Private Demo

CLICK HERE for Product Details

CLICK HERE to Request Private Demo

CLICK HERE for Product Details

CLICK HERE to Request Private Demo

AIRCRAFT IT Operations • WINTER 2024 • 114


DIRECTORY

FlightWatching

W: www.flightwatching.com

E: beaujard@flightwatching.com

E: contact@flightwatching.com

E: romain.blanquet@flightwatching.com

Location: Toulouse, France

Flygprestanda

Performance Engineering

W: www.flygp.se

T: +46 40 642 00 10

E: sales@flygp.se

Location: Malmö/Sweden

Flyht

W: www.flyht.com

T: 1-403-250-9956

E: info@flyht.com

LOCATION: Calgary, Canada; Denver, USA; Frankfurt, Germany

Gözen Digital Aviation

W: www.gozendigital.com

T: 902126621050

E: info@gozendigital.com

E: commercial@gozendigital.com

LOCATION: İstanbul

NAME(S) OF PRODUCT(S) MARKETED

• APU Fleet Management

• Wilco data platform

• Wilco fuel saving platform

KEY BUSINESS/SOFTWARE AREAS

• APU & nose to tail predictive maintenance

• Fuel saving solutions

• Engine trend monitoring

• Aircraft data market place

• ACARS cost saving solutions

FlightWatching has a high level of expertise in Aircraft systems

and data management (QAR, DAR, SAR, ACARS, ACMS).

Our solutions are agnostic, do not require any HW nor SW

modification and allow real time interaction with the aircraft.

Our customers are:

• MROs looking for solutions to build their own fleet

management solutions

• OEMs willing to explore and collect aircraft data related to

equipment behavior

• Airlines chasing solution to cut fuel burn on ground

Contact us for your customized digital solutions.

NAME(S) OF PRODUCT(S) MARKETED

• GURU2 Aircraft Performance,

M&B and AODB App

• DAD — Dynamic Airport Database (AODB)

• Runway Analysis Charts

• Load & Trim Sheets

• Driftdown Analysis

KEY BUSINESS/SOFTWARE AREAS

• Aircraft Performance

• Mass & Balance

• Airport Obstacle Database with Notams

and Engine Out Procedures — compatible

with Guru2 and any OEM aircraft

performance software.

• Integrations with EFB/EFF platforms and

Flightplanning software.

• Driftdown analysis

With more than 50 years of aviation experience, Flygprestanda

develops EFB solutions for Aircraft Performance, Mass & Balance and

has a global Airport Obstacle Database. With performance solutions

for more than 300 aircraft types; Flygprestanda is an ideal partner for

mixed fleet operators.

The Guru2 Aircraft Performance and M&B App ensures safe flights,

minimizes engine wear, maximizes takeoff weight and makes

administration straightforward. It includes an AODB and integrates

with major EFB/EFF platforms and Flight planning systems. The

Guru2 App works offline on iPad or Windows tablets/computers and

is accessible online.

Covering more than 10,000 airports worldwide, Flygprestanda’s

Airport Obstacle database (DAD) includes obstacle data, NOTAMs

and engine out procedures. The DAD is available in Guru2, but it is also

compatible with OEM Aircraft performance software.

NAMES OF PRODUCTS MARKETED

• AFIRS 228 Iridium SATCOM Solutions

• AFIRS Edge/Edge+ data harvesting

(WQAR/AID) platform

• AFIRS Power Connect

• FLYHT-WVSS-II Weather

(humidity) sensors

• FuelSense

• See also CrossConsense

KEY BUSINESS SOFTWARE AREAS

• Global voice and data Iridium solutions

• 5G WQAR/AID for data harvesting and

Connected Aircraft/EFB solutions

• Power over ethernet – universal charging

and connectivity

• Weather sensors

• Airborne data loading (ADL+) with our

partner MBS Electronic

• Fuel data analytics

• See also CrossConsense

FLYHT Aerospace Solutions, Ltd. has been providing aircraft data

solutions for 25 years. The company now boasts an innovative

product portfolio and aircraft installation design expertise that

makes FLYHT an ideal partner for accelerating customers’

data harvesting vision. FLYHT provides airlines with Actionable

Intelligence to transform operational insight into immediate,

quantifiable action, and delivers industry leading solutions to

improve aviation safety, efficiency, and profitability, driven by

patented aircraft certified hardware products, AFIRS. Solutions

include an aircraft satcom/interface device enabling cockpit voice

communications, the transmission of aircraft data inflight via

satellite and post-flight via 5G, real-time aircraft state and fleet

status analysis, and preventative maintenance solutions. FLYHT’s

hardware products can also be interfaced with relative humidity

sensors to deliver real-time airborne weather and humidity data.

NAMES OF PRODUCTS MARKETED

• Operator

• Simorg

KEY BUSINESS SOFTWARE AREAS

• Planning

• Scheduling

• Training

• Maintenance

• Compliance

Gözen Digital Aviation has its main focus on creating advanced

digital solutions in the aviation industry, while also carrying the

responsibility of digital strategies and transformation of all group

companies. Through utilization of our know-how accumulated

from various fields of aviation, GDA aims to create new and

functional niches in the digital market.

Simorg redefines simulator flight training management. It

offers a comprehensive suite of tools that optimize scheduling,

compliance, reporting, and overall training efficiency. Its

tech-forward approach combines user-friendly interfaces with

intelligent functionalities, allowing for smoother operation and a

more agile response to the dynamic needs of the industry.

Operator is a versatile flight operations solution designed to

streamline processes, minimize human errors, and provide 24/7

support. Its intelligent automation, customization options, and

round-the-clock support make it an invaluable tool for aviation

organizations worldwide.

CLICK HERE for Product Details

CLICK HERE to Request Private Demo

CLICK HERE for Product Details

CLICK HERE to Request Private Demo

CLICK HERE for Product Details

CLICK HERE to Request Private Demo

CLICK HERE for Product Details

CLICK HERE to Request Private Demo

AIRCRAFT IT Operations • WINTER 2024 • 115


DIRECTORY

AIRCRAFT IT

Operations

Honeywell

Ideagen

Information Design One

W: www.aerospace.honeywell.com

Location: Phoenix, AZ and Atlanta, GA

W: www.ideagen.com

T: 01629 699 100

E: info.marketing@ideagen.com

Location: UK (HQ). Bulgaria. USA. Australia. Dubai.

Malaysia. India.

W: www.id1.de

T: +49 69 244 502 0

E: sales@id1.de

Location: Germany

Webinars

eJournals

Software

Conferences

News

Advisory Unit

Want to be involved?

Simply email

scott.leslie@aircraftIT.com

for more information

NAME(S) OF PRODUCT(S) MARKETED

• Honeywell Flight Efficiency

• Honeywell Forge Performance+

KEY BUSINESS/SOFTWARE AREAS

• Fuel Efficiency Software

• Flight Data Analytics

• Enterprise Performance Management

• Sustainability Software

Honeywell products and services are found on virtually every

commercial, defense and space aircraft in the world. With

an unmatched heritage of innovation that spans more than

a century, our aim is to solve the greatest challenges CEOs,

pilots, operators, passengers, finance, maintenance and cabin

crews face — and transform the way we all fly. We deliver

improved fuel-efficiency, more direct and on-time flights,

and improved operational efficiency through advanced SaaS

offerings like Honeywell Flight Efficiency and Honeywell Forge

Performance+. With one of the industry’s most comprehensive

portfolios of hardware, software, and services, we transform the

entire aviation operations ecosystem, from the flight deck to

the MRO facility.

Honeywell Flight Efficiency is the industry’s most advanced

and capable fuel efficiency and airline data analytics solution.

More aircraft rely on Honeywell Flight Efficiency to improve

flight efficiency and reduce carbon emissions than any other

solution. Often replacing multiple point solutions, our software

connects stakeholders across the entire organization to provide

a unified source of truth for all operations-related data. Our

advanced analytics help users to uncover the hidden potential

beyond standard best practices. Even airlines with mature and

sophisticated fuel-efficiency programs have unlocked significant

additional savings by implementing Honeywell Flight Efficiency.

NAME(S) OF PRODUCT(S) MARKETED

• Ideagen Coruson

KEY BUSINESS / SOFTWARE AREAS

• Incident management & reporting

• Document control & policy management

• Performance monitoring

• Operation risk management

• Audit management

Used by leading aviation organizations, Ideagen Coruson

is designed to ensure seamless coordination and enable a

holistic approach to safety management, allowing you to

optimize incident response and risk reduction strategies for

long-term success.

By leveraging real-time data and comprehensive insights, you

can make informed decisions and implement proactive measures

to enhance safety across your operations.

BENEFITS: A scalable, user-friendly and functionally rich solution

that helps build a proactive and risk-aware culture, comply

with regulations, and improve efficiency and productivity. •

Organization-specific smart forms • Document management

and change control • Bowtie risk module and business analytics.

FEATURES: Take real control of the management and

governance of quality, risk, compliance and safety across your

organization. Minimize risks, anticipate problems, harness

knowledge and learning and turn it into actions that will help

you thrive. • Action management • Document control and

policy management • Audit management • Change control

• Business process modelling and automation • Incident

management and reporting • Operation risk management •

Performance monitoring.

With Ideagen Coruson, embed safety management throughout

your organization and promptly respond to current events while

proactively analyzing trends to mitigate future risks.

NAME(S) OF PRODUCT(S) MARKETED

• aFuel

• aWall

KEY BUSINESS / SOFTWARE AREAS

• Fueling Optimization

• Digitalization

• Business Intelligence

• Data Analytics

• Process Improvements

Information Design turns aviation data into valuable and

insightful information — with the goal to create information and

design it. Based on that philosophy, they’ve developed unique IT

solutions and worked with some of the world’s renowned airlines,

airports, and aviation corporations.

aFuel — The World’s Largest Digital Fueling Network: aFuel

is the system of choice when it comes to digitalizing the

operational fueling process. The digital exchange platform

connects airlines with a huge load of into-plane agents around

the world. Due to its swift implementation and worldwide

coverage of airports, airlines benefit right from the start.

aWall — Great Success Arises in Real-Time: aWall is the world’s

only aviation real-time dashboard, which unites field-proven

live metrics and clear data visualization on top of a scalable

and cloud-based business intelligence platform — exclusively

developed for airlines, airports, and ATC

www.aircraftIT.com

CLICK HERE for Product Details

CLICK HERE to Request Private Demo

CLICK HERE for Product Details

CLICK HERE to Request Private Demo

CLICK HERE for Product Details

CLICK HERE to Request Private Demo

AIRCRAFT IT Operations • WINTER 2024 • 116


DIRECTORY

Jet Aviation Staffing

W: www.jetaviation.com/services/staffing

T: 1-201-637-2211

E: neil.engerran@jetaviation.com

Location: 47 Locations Worldwide

Logipad DextraData

W: www.logipad.aero

T: +49 201 95975 0

E: info@logipad.aero

Location: Essen, Germany

Lufthansa Industry

Solutions

W: www.lufthansa-industry-solutions.com

T: +49 40 5070 30000

E: marketing.sales@lhind.dlh.de

Location: Germany, Albania, Switzerland, USA

Lufthansa Systems

W: www.LHsystems.com

T: +49 69696 90000

E: marketing@lhsystems.com

Location: Headquarters: Germany, Locations in 16

countries worldwide

NAME(S) OF PRODUCT(S) MARKETED

• Permanent & Direct Hire Placement

• Temporary & Freelance Placement

• Outplacement

• Staffing Marketplace

KEY BUSINESS / SOFTWARE AREAS

• Payroll Solutions

• Permanent Placement

• Temporary Placement

• Outplacement

Behind every seamless journey, is the perfect team. Since

1983, Jet Aviation Staffing has been supporting the industry’s

most prominent aviation companies by attracting and

placing top talent. With thousands of direct hire placements

of crew members, maintenance professionals, support staff,

management and executive positions, and many more

disciplines, Jet Aviation Staffing continues to perfect the art of

staffing. When you want to find the very best career opportunity,

you can rely on a team of dedicated professionals. On behalf of

their external customers, Jet Aviation Staffing upholds in-depth

and extensive standards to ensure they are recommending

the best talent. Dedicated to the details, Jet Aviation Staffing’s

expertise ensures a perfect career opportunity match for each of

their candidates and a seamless experience for their customer.

NAME(S) OF PRODUCT(S) MARKETED

• Logipad

KEY BUSINESS/SOFTWARE AREAS

• eBriefing / EFF

• iOs & Windows EFB Management

• Cloud-based or on prem & fully customizable

• For pilots, cabin and maintenance

DextraData, an IT consulting company and independent

software vendor located in Germany, is the company behind

Logipad. The Essen-based specialists for digitalization have

understood the potential of the solution. Initially, Logipad was

developed in 2002. Since then, Logipad has been providing

airlines with a trusted Electronic Flight Bag (EFB) solution.

Logipad makes flight management simple, fast and smart for

pilots, crew and ground staff. Due to a single sync transaction

process and modules like document management, eForms and

eBriefing / EFF, Logipad reduces paperwork. It focusses on

process optimization through digitalization and is flexible and

adaptable to the user’s needs. Logipad latest version offers top

notch security standards through 2FA.

Furthermore, DextraData’s portfolio includes: Business

Consulting, Cloud & Managed Services, IT Service & Enterprise

Management, Next Generation Infrastructure, Modern Work /

Software Infrastructure and Program & Project Management.

NAME(S) OF PRODUCT(S) MARKETED

• Volabase

• iFF

KEY BUSINESS/SOFTWARE AREAS

• Process consulting/organization processes

• IT consulting (processes, technologies,

infrastructure)

• MRO & Flights Ops consulting

• Program and project management

• Strategy consulting

Whether it’s about developing a company-wide digitalization

strategy, networking machines, moving systems to the cloud

or providing solutions and platforms for analytics and AI, using

IT services to network machines or providing mobile platforms

for cross-company collaboration... whenever companies

want to address digitalization, Lufthansa Industry Solutions is

the right partner.

Lufthansa Industry Solutions combines technical expertise

with strong industry knowledge and thus support customers

when they introduce new digital technologies. They

characterize this as...

“We are at home in the digital world: We are digitalization.”

NAME(S) OF PRODUCT(S) MARKETED

• Lido

• NetLine

• SIRAX

• SchedConnect

KEY BUSINESS/SOFTWARE AREAS

• Operations Solutions

• Flight Deck Solutions

• Commercial Solutions

• Finance Solutions

Lufthansa Systems is a leading airline IT provider determined to

shape the future of digital aviation. It draws its unique strengths

from its ability to combine profound industry know-how with

forward-looking technological expertise for more than 25 years.

The company offers its more than 350 airline customers an

extensive range of successful and, in many cases, market-leading

products. These innovative IT products and services cover all

of an airline’s business processes — in the flight deck, in the

cabin and on the ground — and offer customers a wide range

of economic benefits while also contributing to improving

efficiency and competitiveness. In addition, Lufthansa Systems

supports its customers both within and outside the Lufthansa

Group with consulting services and the experience it has gained

in projects for airlines of every size and business model.

Lido — integrated solutions for every phase of the flight.

NetLine — the integrated scheduling and operations solution

from planning until the day of operations.

SIRAX — our portfolio of integrated solutions provide 360°

financial process coverage.

SchedConnect — ideal codeshare connections including

schedule data exchange and a central flight repository.

CLICK HERE for Product Details

CLICK HERE to Request Private Demo

CLICK HERE for Product Details

CLICK HERE to Request Private Demo

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CLICK HERE to Request Private Demo

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AIRCRAFT IT Operations • WINTER 2024 • 117


DIRECTORY

Motulus.aero

Nabla Mobility

NAVBLUE

an Airbus Company

NAV Flight Services

W: www.motulus.aero

T: +44 7932 173833

E: steven.rushworth@motulus.com

Location: Hoboken (Antwerpen), Belgium

W: www.nabla-mobility.com

E: tanaka.shinji@nabla-mobility.com

Location: Tokyo, Japan

W: www.navblue.aero

E: communications@navblue.aero

Location: 2 Rond-Point Emile Dewoitine, 31700

Blagnac, Toulose, France. Waterloo, Canada;

Hersham, UK; Stockholm, Sweden; Bangkok, Thailand;

and Gdansk, Poland

W: www.nav.aero

T: (+420) 724 848 476

E: nav@nav.cz

Location: Prague, Czech Republic

NAME(S) OF PRODUCT(S) MARKETED

• Integrated Crew Scheduling (Pairings

and Rostering), Tail Assignment, Network

Optimization and Schedule Building

KEY BUSINESS/SOFTWARE AREAS

• Motulus Integrated Crew Scheduling (MICS)

• Motulus Tail Assignment (MTA)

• Motulus Network Optimization (MNO)

For many airlines operating costs, fuel and crew costs form a

significant part of their cost base. The delivery of an efficient and

robust plan whilst continuing to guarantee an excellent customer

offering and employee satisfaction is critical to an airlines

success, The complexity of such a plan, and its importance to an

organisation makes creating schedules and operational plans

ideal candidates to be solved by optimization.

At Motulus.aero we enjoy solving the problems that haven’t been

solved before by deploying the next generation in optimization

products. By combining pioneering algorithms with the power of

cloud computing we are able to tackle these complex and large

scale problems.

Specialising in crew scheduling (pairing and roster production),

tail assignment and network optimization we help organisations

to reduce crew costs, increase aircraft and equipment

utilisation, reduce fuel and operational costs, improve revenue

opportunities, increase crew and colleague satisfactions, and

improve operational robustness.

Having deployed products to a number of industries Motulus had

an original mission in aviation to develop innovative products for

airline crew resource scheduling problems. Following successful

implementations with two European airlines the teams expertise

has now been stretched to solve network optimization and tail

assignment problems.

NAME(S) OF PRODUCT(S) MARKETED

• Untangle API

• Weave

• Sandbox`

KEY BUSINESS SOFTWARE AREAS

• Integration

• Turbulence prediction / avoidance

• Weather data

• Fuel efficiency

Nabla Mobility has employed various efforts to decarbonize

Mobility. However, most initiatives are ‘Manufacturing focused’

and not from an ‘Operation of fleets’ perspective. It is a widely

known fact that decarbonization of the aviation industry will not

be achievable simply by switching aircraft and fuels to those with

lower carbon emissions. Nabla Mobility aims to innovate mobility

by optimizing the ‘Operation of Fleets’ with technology.

NAME(S) OF PRODUCT(S) MARKETED

• Electronic Flight Bag applications

• Fuel applications

• Dispatch & Crew Planning

• Airspace & Airport Consulting

KEY BUSINESS/SOFTWARE AREAS

• Electronic Flight Bag & Documentations

• Fuel Solutions

• Ops Control Center Solutions

• Consulting

• Flight Data Analysis

NAVBLUE is a leading services company, wholly owned by

Airbus, dedicated to Flight Operations solutions and services

for airlines and aircraft operators, on the ground and onboard.

NAVBLUE combines aircraft manufacturer expertise, flight

operations know-how and agile development to enhance

operational efficiency, optimize resources and increase

productivity, for a safe and sustainable aviation.

NAVBLUE delivers a reliable, optimum and customized user

experience to more than 600 customers worldwide, in a range

of areas, including digital cockpit operations, Operations Control

Centre (OCC) systems, Flight Ops Engineering and Performance

Based Navigation (PBN). NAVBLUE employs 500 employees

spread across the world, with offices in Canada, France, Poland,

Singapore, Sweden, Thailand, UK and US and representatives in

several other countries across the globe.

NAME(S) OF PRODUCT(S) MARKETED

• NAVsystem

• NAVlink

• NAV Academy

• NAVtracker

• NAVjet

KEY BUSINESS/SOFTWARE AREAS

• Flight Planning

• FPL and Wind

• Training

Having provided professional flight planning services for over 30

years, NAV Flight Services offers a wide range of products and

services. Key products, include:

NAVsystem, the IFR Flight planning system, is the perfect

tool for economical and safe flight planning. The optimum

route function allows you to perfect fuel consumption. Every

calculation is based on individual performance data. It puts

emphasis on simplicity and intuitive user interface. NAV Flight

Services never stops updating the software, recently launching

their latest product NAVlink, enabling FPL and wind uplinks

to FMS via ACARS.

NAV Flight Services runs the Education and Training Center

NAVacademy — where they combine theory with practice.

The NAVacademy provides you and your flight dispatchers

with all-in-one training. NAV Flight Services is also ready to

accommodate any individual training requests. Training sessions

are led by qualified professionals with many years of experience.

Individual consultations will answer all the questions you have

about OCC systems, Datalink, EFB, A / C performance, flight

efficiency, complex system integration and more. NAV Flight

Services also helps clients to develop solutions in these areas and

tailor them for their specific flight operations.

The selection of services wouldn’t be complete without our very

own NAVjet supervising.

CLICK HERE for Product Details

CLICK HERE to Request Private Demo

CLICK HERE for Product Details

CLICK HERE to Request Private Demo

CLICK HERE for Product Details

CLICK HERE to Request Private Demo

CLICK HERE for Product Details

CLICK HERE to Request Private Demo

AIRCRAFT IT Operations • WINTER 2024 • 118


DIRECTORY

NVable

OpenAirlines

REDifly

The SA Group

W: www.nvable.com

T: +44 141 280 0050

E: contact@nvable.com

Location: UK

W: www.openairlines.com

T: +33 (0)5 31 61 52 18

E: stephane.nitenberg@openairlines.com

Location: France, Hong Kong, USA, Canada

W: www.redifly.com

T: +41 43 555 31 65

E: las@redifly.com

Location: Switzerland (HQ), Ireland

W: www.scanav.com

T: +45 7950 8000

E: sa@scanav.com

Locations: Denmark, Sweden, Norway, Czech

Republic, Greece, Bahrain, CIS, India and Malaysia

NAME(S) OF PRODUCT(S) MARKETED

• ConNVerge for Aviation

KEY BUSINESS/SOFTWARE AREAS

• Electronic Techlog

• Electronic Forms (Assessments)

• Document Management

• Operational Analysis

• Station Operational Compliance

The concept behind our CoNVerge platform is simple. We believe

that businesses should have the flexibility to easily innovate and

add new applications to their toolbox, without being stifled by

legacy technology or a single technology brand.

CoNVerge is all about minimising risk, fuss and capital costs

and maximising efficiency. Provided as a service, it combines a

hosted environment and web portal with mobile applications

and data interfaces to virtually any system.

The platform is easily integrated into your existing business

systems and brings together the best tools to handle data

acquisition and data analysis — all on scalable infrastructure. Best

of all, we even take the day-to-day management off your hands.

Our CoNVerge platform is blazing a trail in the aviation sector.

In a hi-tech industry, where the stakes are even higher, longstanding

clients such as British Airways Cityflyer know they

can rely on NVable and our custom-designed software to make

things simple, safer, more secure and streamlined. We provide

airlines with technology solutions that reduce effort, improve

processes and produce useful information, with one simple goal

— to change things for the better.

NAME(S) OF PRODUCT(S) MARKETED

• SkyBreathe® Analytics —

Fuel management software

• SkyBreathe® MyFuelCoach —

Pilot engagement app

• SkyBreathe® OnBoard —

Real-time eco-flying app

• SkyBreathe® NewGen APM —

Aircraft Performance Monitoring

• SkyBreathe® OCC —

On-time performance analysis

KEY BUSINESS/SOFTWARE AREAS

• Fuel Efficiency

• EFB app for In-flight optimization

• Aircraft Performance Monitoring

• CORSIA & EU-ETS Management

• On-time performance analysis

Starting from the observation that every year, nearly 660

million tons of CO2 are emitted by airplanes, i.e. more than

20 000 kilos of CO2 per second, OpenAirlines has developed

innovative solutions to help airlines reduce their costs and

environmental impact.

Drawing on eight years of R&D, SkyBreathe® came into the

market in 2013 as an innovative eco-flying solution based on

Cloud, Artificial Intelligence, and Big Data to save fuel and reduce

airlines’ carbon footprint by up to 5%.

NAME(S) OF PRODUCT(S) MARKETED

• REDiFly Pilot Log

• REDiFly Tech Log

• REDiFly Cabin Log

• REDiFly Command (Ground System)

• REDiFly Core (Integration Module)

KEY BUSINESS/SOFTWARE AREAS

• Full Electronic Technical Logbook

• Digitization of paper process

• Data harvest, storage & analytics

• Maintenance and scheduling integration

• CAME & compliance support

• Defect management

REDiFly delivers a sleek and modern Electronic Technical

Logbook. We are an independent, data-driven company that

offers bespoke software solutions for the aviation industry. We

provide a comprehensive framework that can integrate with an

airline’s current systems, including MRO, flight scheduling, and

crew management, amongst others.

What do we do? At REDiFly we work with the key people

involved in digitizing your current paper-based aircraft technical

logbook. In doing so, we increase levels of safety and regulatory

compliance, streamline flight-to-ground connectivity and enable

digital archives of secure and searchable aircraft records. We

provide a seamless intersection between flight operations and

aircraft maintenance to minimize communication errors while

maximizing the efficiency of daily operations.

NAME(S) OF PRODUCT(S) MARKETED

• Scandinavian Avionics’ Tablet

Based EFB Solution

KEY BUSINESS/SOFTWARE AREAS

• Electronic Flight Bag Solutions

• Avionics Certification

• Avionics Installation

• Avionics Maintenance, Repair & Overhaul

• Avionics Training

Scandinavian Avionics offers a state-of-the-art, futureproof,

tablet based Class 2 EFB solution, which provides the

functionality to meet today’s operational requirements of airlines

and aircraft operators and in addition is simple to upgrade in the

future to meet coming requirements.

The concept consists of two ruggedized 10.1” Panasonic tablets

installed in the cockpit combined with a data integration center

and a communication unit installed in the avionics compartment.

The data integration center is used for power, aircraft interface

and server capability and the communication unit enables and

controls the data communication between the EFB system and

the airline’s ground infrastructure.

The SA Group provides complete turn-key avionics solutions for

civil and military aircraft.

Bring everything together and do IT better when you bring

onboard CoNVerge and NVable.

Every department contributes to a safe and efficient fuel culture.

That’s why SkyBreathe® is a 360° eco-flying platform designed

to connect all stakeholders — Chief Pilots, Fuel Managers,

Dispatchers, Pilots, and Performance Engineers, to name a few.

The platform provides all the tools they need to build and grow

a successful fuel efficiency program without juggling many

different tools.

What makes us different? We are an independent company

that applies a user-centric approach by working closely with our

customers through the onboarding, trial and go-live phases of

an implementation. Our flexibility means that REDiFly adapts to

your current processes rather than the other way around.

CLICK HERE for Product Details

CLICK HERE to Request Private Demo

CLICK HERE for Product Details

CLICK HERE to Request Private Demo

CLICK HERE for Product Details

CLICK HERE to Request Private Demo

CLICK HERE for Product Details

CLICK HERE to Request Private Demo

AIRCRAFT IT Operations • WINTER 2024 • 119


DIRECTORY

SITA FOR AIRCRAFT

Skyconseil

SkyNet Aviation

SkyPath

W: www.sita.aero

E: worldwide@sita.aero

Location: Switzerland - Regional offices: Spain,

France, Canada, USA, UAE, UK, Brazil and Singapore

W: www.guidor.fr

T: +33 972 331 978

E: contact@skyconseil.fr

Location: Toulouse, France

W: www.skynetaero.com

T: +61 7 3860 5511 (Option 1)

E: sales@skynetsatcom.com

Location: Brisbane, Ausralia

W: skypath.io

T: +972-3-9003510

E: Contact@skypath.io

Location: Tel-Aviv, Israel; USA

NAME(S) OF PRODUCT(S) MARKETED

• SITA Flight Folder

• SITA eWAS

• SITA OptiFlight®

• SITA Mission Watch

• SITA Mission Control

• SITA Safety Cube

KEY BUSINESS/SOFTWARE AREAS

• Connected EFB Applications

• Weather Situation Awareness

• Inflight Fuel Burn Optimization

• Cross-Functional Collaboration

• Safety Management

SITA For Aircraft represents the aircraft arm of SITA. SITA is the

IT provider for the air transport industry, delivering solutions

for airlines, airports, aircraft and governments. Today, SITA

drives operational efficiencies at more than 1,000 airports.

SITA’s technology provides solutions that help more than 40

governments strike the balance of secure borders and seamless

travel, while delivering the promise of the connected aircraft to

more than 400 airlines on 17,000 aircraft globally.

SITA is powering a digital shift to make air travel more connected,

seamless, efficient, safe and sustainable. Its communications

network connects every corner of the globe and handles vast

volumes of data every second.

SITA is 100% owned by the air transport industry, with a presence

in 200 countries and territories and a customer service team of

more than 2,000 people around the world.

NAME(S) OF PRODUCT(S) MARKETED

• GUIDOR

KEY BUSINESS SOFTWARE AREAS

• EFB Mission Management

• Situational Awareness

• Adverse Weather Analysis

• Flight path optimization

Developed by Skyconseil, GUIDOR is the premier mission

management app designed to revolutionize the way pilots

manage their flights.

GUIDOR leverages advanced IoT and AI technologies to provide

pilots with real-time data and actionable insights. By not only

displaying weather data but also using it to offer powerful

situational awareness tools, GUIDOR ensures that pilots receive

the right information at the right time, enhancing decisionmaking

and flight safety.

GUIDOR significantly increases safety by reducing the risk of

weather-related accidents through timely alerts and predictive

analytics. Its advanced features streamline flight operations,

boosting efficiency and leading to higher customer satisfaction

and brand loyalty. Additionally, GUIDOR’s intelligent routing

and fuel optimization contribute to a reduced environmental

footprint, aligning with the industry’s sustainability goals.

With GUIDOR, pilots and airlines can achieve unprecedented

levels of operational excellence, safety, and environmental

stewardship, making GUIDOR an indispensable tool for

modern aviation.

NAME(S) OF PRODUCT(S) MARKETED

• SkyNet Aviation REACH

• Number of modules: 5

KEY BUSINESS SOFTWARE AREAS

• REACH Aero

• REACH LASAW

• Operations Control Centre (OCC)

• REACH Consulting

SkyNet Aviation provides web-based Operations Control Centre

(OCC) software and services for aircraft operators.

REACH® Aero provides: Centralized day-of-ops software web

platform; Flight Following and Monitoring; Scheduling, Crewing,

and Rostering; Flight Dispatch (direct integration with Boeing

ForeFlight); Engineering Planning; On-time Performance

(OTP) tracking and reporting; Post-flight data analytics; Thirdparty

API integration; and proprietary technology merges all

aircraft tracking sources (ADS-B, satellite, ACARS, cellular)

into one interface

REACH® LASAW provides: Landing Approach Surveillance and

Warning; Combined hardware/software solution; Pre-landing

alerts and warnings; Surveillance for incorrect approach path;

and Longer range flight tracking and notification through ADS-B

REACH® OCC provides: Installation and support for REACH®

Aero in your OCC; and Third-party OCC services including

overnight coverage and charter support

REACH® Consulting provides: Bespoke consulting services

for your OCC; SOP and Operations Manual writing; Audit

preparation and support; and OCC layout and design.

NAME(S) OF PRODUCT(S) MARKETED

• SkyPath Turbulence

• SkyPath PIREPS

• SkyPath data services

KEY BUSINESS/SOFTWARE AREAS

• EFB iOS App

• Dispatch flight planning WEB module

• Management Analytics and Bi

• Incidents and playback Debrief

• EFB and WEB integration SDK & APIs

Skypath is world’s leading turbulence and auto-PIREPs data

service provider whose alert system improves cabin safety and

cuts airline operating costs. Established in 2015, It is a one-of-akind

software-only solution which provides unique turbulence

data based on a smart patented algorithm.

SkyPath already has more than 30K subscribers, including major

US airlines. Airlines using SkyPath join a larger crowdsourcing

network, and gain access to turbulence mapping generated

using SkyPath’s patented AI technology and real time airborne

data collection. SkyPath provide service to thousands of users a

day and is becoming the industry gold standard

CLICK HERE for Product Details

CLICK HERE to Request Private Demo

CLICK HERE for Product Details

CLICK HERE to Request Private Demo

CLICK HERE for Product Details

CLICK HERE to Request Private Demo

CLICK HERE for Product Details

CLICK HERE to Request Private Demo

AIRCRAFT IT Operations • WINTER 2024 • 120


DIRECTORY

Smart4Aviation

StorkJet

Taillog

The Weather Company

W: www.smart4aviation.aero

T: +31 20 654 1824

E: info@smart4aviation.aero

Location: Netherlands, Poland, Canada, USA

W: www.storkjet.com

T: +48 600 800 528

E: info@storkjet.com

Location: Poland

W: www.Taillog.aero

T: +45 5382 0483

E: sales@taillog.aero

Location: Roskilde, Denmark

W: www.weathercompany.com

T: (800) 872-2359

E: aviationsales@weather.com

Locations: USA, UK

NAME(S) OF PRODUCT(S) MARKETED

• Smart LOAD, Smart COMM, Smart BRIEF

• Smart VIEW+, Smart

OPERATIONS MANAGER

KEY BUSINESS/SOFTWARE AREAS

• Weight and Balance

• Communication and Alerting

• Pilot and Cabin Crew Briefing

• Flight Planning and Tracking

• Fleet Management

Smart4Aviation is one of the fastest growing companies in

aviation operations, founded to provide web and mobile

based products and services designed to optimize, simplify

and improve airline operations. Our company is committed

to delivery of the highest quality, most innovative and costeffective,

state-of-the-art solutions to support all of your current

and future operational business needs. Our products effectively

manage all operational business units, such as Operations

Control Management, Load Planning and Weight & Balance,

Communications (all Operational and Corporate branches),

Flight Planning, NOTAM Management, Flight Dispatch,

Flight and Cabin Crew Briefing, Weather, Flight Tracking and

Aircraft Performance.

Our web based and mobile solutions with an exceptional

support are recognized within the industry as being some of

the most dependable and innovative in the market. All of our

current customers such as among others Air Canada, Delta Air

Lines, Qantas, Emirates, Air France, easyJet, Alaska Airlines,

Iberia and Cebu Pacific have all benefitted from implementing

Smart4Aviation solutions.

Smart4Aviation’s web and mobile-based solutions have been

acknowledged as the “Smart Choice” within the industry by a

number of international and domestic air carriers.

NAME(S) OF PRODUCT(S) MARKETED

• FuelPro – Fuel Efficiency Dashboard

• AdvancedAPM – Aircraft

Performance Monitoring

• FlyGuide – EFB app to engage pilots

• FlyGuide FPO – Flight Path

Optimization Module

KEY BUSINESS/SOFTWARE AREAS

• Fuel efficiency

• Flight Path Optimization

• EFB app

• Aircraft performance monitoring

• Idle Factor

StorkJet offers comprehensive, tailor-made fuel efficiency

solutions for all aircraft types. Our mission is to help airlines save

fuel and reduce emissions by analyzing flight data. StorkJet

product portfolio consists of:

FuelPro — AI-powered dashboard revolutionizing fuel

management across 47 initiatives, designed to maximize savings

in every flight phase.

FlyGuide — AI-driven engaging EFB app designed by pilots for

pilots, which helps prepare for the flight and shares reliable and

intuitive feedback.

FPO — Flight Path Optimization app that provides pilots

with optimum speeds and altitudes for climb, cruise, and

descent, utilizing high-resolution weather data and tail-specific

performance models.

AdvancedAPM — Aircraft Performance Monitoring

software that provides up-to-date performance factors for

accurate fuel planning.

Idle Factor — for descent optimization.

In 2023 StorkJet helped its customers save over 67 million

USD and reduced carbon emissions by 234k tones. These

achievements have earned StorkJet several awards, including

being selected as the world’s best technology company

operating in the area of big data and deep tech.

NAME(S) OF PRODUCT(S) MARKETED

• Taillog EFB

KEY BUSINESS/SOFTWARE AREAS

• Digital OFP

• Weight & Balance

• Journey-/Techlog

• Data Analysis tool

• Aircraft Data integration

TAILLOG EFB System is a fully integrated EFB and flight

progress tool containing your flight plan details, company

documents, weather charts and NOTAM’s, to name a few. The

digitalization of the workflow amongst operators is of high

priority to Taillog EFB System and they have achieved this with

a ‘Go for Simplicity’ approach ensuring satisfaction amongst

their customers.

TAILLOG interfaces with pre- and post-flight systems and

enables both automatic and manual control, supporting

calculation of abeam times and fuel consumption thereby

eliminating miscalculations and human errors. Their EFB is

continuously evolving based on the market developments and

Taillog’s latest capability of retrieving, utilizing and distributing

data from the aircraft directly within their EFB, which is truly

optimizing the efficiency amongst operators throughout their

respective departments.

NAME(S) OF PRODUCT(S) MARKETED

• Fusion

• Pilotbrief

• Total Turbulence Alerting

• Weather Forecast Services

KEY BUSINESS / SOFTWARE AREAS

• Weather infused flight tracking

• EFB weather application

• Turbulence Alerting via ACARS

• Terminal, en route & IROPS Forecast

The Weather Company, specializes in providing advanced

weather solutions to the aviation industry, addressing the critical

challenges faced by dispatch, pilots, and operations. These

teams operate under high pressure, monitoring multiple systems

for essential information to maintain safety and efficiency. With

nearly 75% of air traffic delays attributed to inclement weather,

costing the airline industry billions annually, there’s a pressing

need for accurate, comprehensive, and actionable weather data.

The Weather Company’s aviation solutions portfolio is designed

to enhance operational decisions, ensuring flights are safe,

efficient, and profitable. By leveraging precise, personalized

weather insights, airlines can reduce operational costs, minimize

weather-related disruptions, and improve the passenger

experience. These solutions include applications, expert forecast

services, and access to a wealth of weather data.

With nearly three decades of aviation forecasting expertise, The

Weather Company equips its customers to manage disruptive

weather efficiently, ensuring safety, compliance, and exceptional

passenger experiences. They help you navigate the complexities

of weather impacts, enabling informed decision-making for

better operational outcomes.

CLICK HERE for Product Details

CLICK HERE to Request Private Demo

CLICK HERE for Product Details

CLICK HERE to Request Private Demo

CLICK HERE for Product Details

CLICK HERE to Request Private Demo

CLICK HERE for Product Details

CLICK HERE to Request Private Demo

AIRCRAFT IT Operations • WINTER 2024 • 121


DIRECTORY

TrustFlight

Ultramain

Web Manuals International

Yonder

W: www.trustflight.io

T: 44 (0) 330 229 0219

E: info@trustflight.io

Location: Leamington Spa, UK; Edinburgh, UK; Luton,

UK; St Helier, Jersey

W: www.ultramain.com

T: +1.505.828.9000

E: sales@ultramain.com

Location: Albuquerque, New Mexico, USA

W: www.webmanuals.aero

T: +46 (0)40 694 10 40

E: info@webmanuals.aero

Location: New York, San Diego, Singapore, Sydney

and Malmö, Sweden

W: www.yonder.info

T: +41 43 215 27 94

E: contact@yonder.info

Location: Zurich, Switzerland

NAME(S) OF PRODUCT(S) MARKETED

• Tech Log, Task Cards

• Digital Logbook

• CAMO (service)

• Aircraft Registry (service)

KEY BUSINESS/SOFTWARE AREAS

• Aircraft log books

• Aircraft maintenance task cards

• Digital and paperless working

• CAMO support

• Aircraft Registry support

From inception, TrustFlight has been ingrained in the aviation

industry. Founded by two commercial pilots with a proven

track record at the intersection of technology and business,

the business has grown considerably and with stability, having

recently celebrated the opening of a fourth office.

Throughout, TrustFlight gained an incredible team with

backgrounds spanning different areas of aviation and

technology, ensuring a solid presence in the industry. Now

offering a range of products and services within the sector,

TrustFlight helps to remove costly paperwork and associated

errors, preserve aircraft value, and increase efficiency and safety

in aircraft operations.

Five values shape TrustFlight’s culture, guide the business’s work

and the way it grows. Integrity Transparent and open: offering

trust to partners and assuming it from them. Responsibility

Owning the work they do and taking responsibilty for it: striving

to make it the best possible. Leadership Leading from within:

providing support for the team to do incredible work and drive

the industry forwards. Innovation Products are crafted for the

future needs of the industry, going beyond what exists in the

market. Excellence Every one of TrustFlight’s values contributes

towards the excellence in their products.

NAME(S) OF PRODUCT(S) MARKETED

• ULTRAMAIN® v9 M&E / MRO

• ULTRAMAIN Mobile Mechanic

• ULTRAMAIN Mobile Inventory

• ULTRAMAIN ELB

• ULTRAMAIN M&E / MRO: 31 modules

including: Configuration Management; Line/

Base Mx Planning; Line/ Base Mx Scheduling;

GATe; Quality Assurance; Asset Management

KEY BUSINESS/SOFTWARE AREAS

• Maintenance & Engineering

• MRO

• Military Maintenance

• Maintenance Planning & Scheduling

• Paperless Customer Care on Mobile Devices

• Electronic Technical Logbook

Ultramain Systems, Inc. develops M&E / MRO and ELB software

for the aviation industry and is the only aviation software

provider with customers running full, end-to-end paperless

operations from the cockpit to the ground.

ULTRAMAIN v9, featuring Mobile Mechanic and Mobile

Inventory enables real-time paperless data collection for the full

maintenance and inventory process. Combine ULTRAMAIN v9

with ULTRAMAIN ELB, the easy-to-use electronic logbook, and

the entire maintenance process becomes paperless. Contact us

to learn what you need to equip your organization with customer

mobile devices and see why elite aviation customers around the

world are choosing ULTRAMAIN to reduce costs and increase

aircraft up time.

NAME(S) OF PRODUCT(S) MARKETED

• Web Manuals

KEY BUSINESS/SOFTWARE AREAS

• Monitoring

• Authoring

• Editing

• Publishing

• Distribution

Web Manuals is an all-in-one Document Management System

designed with the needs of aviation professionals at heart. This

revolutionary platform streamlines the entire documentation

process, from editing, reviewing, to distribution and monitoring,

saving you up to 80% of your time spent in the documentation

process. The cloud-based software not only simplifies the

documentation process but also eases the burden of regulatory

compliance through automated smart modules.

With Web Manuals, you can easily connect your documents with

regulations. Web Manuals is integrated with compliance libraries

worldwide, including EASA, FAA, CASA, OTAR, and many other

standard regulations. The system automatically generates alerts

to keep you updated about any changes. Stay ahead of the

game with an easy-to-update platform that ensures you maintain

compliance for every audit.

By turning what was initially a labor-intensive task into a

seamless operation, Web Manuals is undoubtedly pioneering

the digitization, authoring, and distribution of operational

documentation. Our platform is more than just a tool - it’s a

solution that allows you to focus more on the manual content

and spend less time on editing details.

Web Manuals is rapidly expanding its global footprint. It has

more than 650 customers and partners worldwide, and offices in

New York, San Diego, Singapore, Sydney and Malmö, Sweden.

NAME(S) OF PRODUCT(S) MARKETED

• Yonder

KEY BUSINESS/SOFTWARE AREAS

• Smart Documentation Management

• Knowledge Management System

• Workflow-based Content Distribution

• Compliance Tracking

• Content-based Learning

Yonder leverages the full potential of digitalization with

dynamic content rather than static documents to provide

innovative solutions for operations manuals, guidelines,

regulations, and standards.

Yonder brings all documents together; smart documents make

life much easier for aircrews and ground staff:

· Dynamic content: Moving beyond PDFs with user-specific

profiles — end users always get the right information at

the right time.

· Personalized change updates: Tell specific user groups an

update has been made and ask for a read receipt if required.

· Native offline apps: all content available anytime, anywhere.

Yonder also has many advantages for document managers:

· Smart workflows: Revision- and document-specific workflows

enable authorized users to trigger, discuss, check and approve

changes effortlessly in fully-integrated solution.

· Automate manufacturer revisions: OEM Manuals automatically

imported and revised — even if customized by the operator.

· Compliance connector: Content can be linked with regulations

and standards and a workflow is automatically triggered

whenever these change, ensuring full compliance.

CLICK HERE for Product Details

CLICK HERE to Request Private Demo

CLICK HERE for Product Details

CLICK HERE to Request Private Demo

CLICK HERE for Product Details

CLICK HERE to Request Private Demo

CLICK HERE for Product Details

CLICK HERE to Request Private Demo

AIRCRAFT IT Operations • WINTER 2024 • 122


CLICK HERE FOR MORE INFORMATION

CLICK HERE FOR MORE INFORMATION

AIRLINE & AEROSPACE MRO & FLIGHT OPERATIONS IT CONFERENCE — EMEA

17th & 18th June 2025

Hotel NH Noordwijk Conference Centre, Amsterdam, The Netherlands

AIRLINE & AEROSPACE MRO & FLIGHT OPERATIONS IT CONFERENCE — AMERICAS

9th & 10th September 2025

Hyatt Regency Hotel, Miami FL, USA

SAVE THE DATES for the Aircraft IT / Aircraft Commerce 2025 Conference Program

CLICK HERE FOR MORE INFORMATION

CLICK HERE FOR MORE INFORMATION

AIRLINE & AEROSPACE MRO & FLIGHT OPERATIONS IT CONFERENCE — APAC

15th & 16th October 2025

Amari Watergate Hotel, Bangkok, Thailand

18th ANNUAL FLIGHT OPERATIONS CONFERENCE

3rd & 4th December 2025

Radisson Hotel & Conference Centre, London Heathrow UK


BOUNDLESS

BACK ISSUES

START YOUR INVESTMENT

WITH OUR EXTENSIVE BACK

ISSUES OF IT SOLUTIONS

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AIRCRAFT IT

Operations

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