Best Recruting and staffing agencies To Watch 2023

www.thetycoonmedia.com
BEST
RECRUITING
AND STAFFING
AGENCIES TO WATCH 2023
Jamal Boumiloud
Managing Director
Robert &
Partners
Helping Businesses To Connect With
Talented Candidates

Editor’s Note

Harnessing Technology
The Power of AI and Data Analy cs
in Talent Acquisi on
Welcome to our highly an cipated
magazine issue, "Best Recrui ng and
Staffing Agencies to Watch 2023," where
we present an exclusive collec on of the industry's
most innova ve and influen al companies. In an everevolving
job market, these agencies have proven
themselves to be at the forefront of talent
acquisi on, matching skilled professionals with
organiza ons that value excellence.
Recrui ng and staffing agencies play a pivotal role in
connec ng job seekers with employers, naviga ng
the complex landscape of talent acquisi on. In this
issue, we have me culously curated a list of agencies
that have demonstrated excep onal prowess in
iden fying top-notch talent, embracing cu ng-edge
technologies, and adop ng forward-thinking
strategies to meet the demands of today's dynamic
workforce.
As we unveil our selec on of agencies to watch in
2023, it becomes evident that technological
advancements have had a profound impact on the
recruitment landscape. AI-driven algorithms and big
data analy cs have revolu onized the way agencies
source, assess, and place candidates. The agencies
featured in this issue have harnessed the power of
these technologies, u lizing them to streamline the
hiring process, enhance candidate experience, and
deliver superior results to their clients.
The agencies highlighted in our issue have
demonstrated a strong commitment to promo ng
diversity in the workplace, ensuring that
underrepresented voices are heard and valued. They
have implemented comprehensive strategies to foster
inclusive environments and have become pioneers in
driving posi ve change in the industry.
Another notable trend among the agencies featured
is their focus on candidate experience. They
understand that a posi ve and engaging candidate
journey not only a racts top talent but also enhances
employer branding. These agencies have adopted
innova ve approaches to engage with candidates at
every stage of the hiring process, providing
personalized experiences and building las ng
rela onships.
In conclusion, our latest magazine issue showcases
the leaders, innovators, and visionaries in the
recruitment industry. These agencies have embraced
technology, championed diversity, and navigated
uncertain mes with agility. They have proven their
me le in a compe ve landscape and are shaping the
future of talent acquisi on.
We hope that this issue serves as a valuable resource
for both job seekers and employers, providing insights
into the agencies that are driving excellence in
recruitment.
Happy reading!
Kevin Wiiams
Kevin Williams

C o v e r S t o r y
08
Robert &
Partners
Helping Businesses To Connect With
Talented Candidates

C O N T E N T S
14
MatchMaker no.1 Ltd. & Co.KG.
A Recruitment Specialist Managing
Talents In The Digital Age
22
Pinnacle Growth Advisors
Helping Companies Acquire
Premium Talent
30
Recruit Inc.
Empowering Businesses
with Comprehensive
HR Solutions
28
Industry
Overview

LISTINGS ORGANIZATION DESCRIPTION
Jamal Boumiloud Robert & Partners
Robert & Partners is a consul ng firm in Human Resources
Management, Recruitment and Training. It has managed to
expand thanks to its exper se in recruitment and selec on
of high-level profiles as well as in coaching and training.
Inses Mokrani
MatchMaker no.1 Ltd.
& Co.KG
MatchMaker no.1 Ltd. & Co.KG., is a prime example of a
professional recruitment agency that excelled by u lizing
technology to provide the best recruitment solu ons. The
agency understands the requirements of businesses and
matches in-demand skills with dynamic companies that
are driving change.
Brent Orsuga
Dorcas Tan
Pinnacle Growth
Advisors
Recruit Inc
Pinnacle Growth Advisors is the top Talent Advisory Firm
for the fastest-growing logis cs companies in the US and
Canada. Whether a Series-A startup or a billion-dollar
conglomerate, Pinnacle Growth Advisors is focused on
helping companies drive their revenue through their
primary compe ve advantage- their people.
Recruit Inc is a One-Stop HR Solu ons Company, for
organiza ons to “Partner Right for the Right People”. Our
value-added services cover the full spectrum from
headhun ng, HR Consul ng, Interna onal Recruitment and
Project Management.

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Robert &
Partners
Helping Businesses To Connect With
Talented Candidates
Recruitment and staffing agencies have
become an integral part of the
business world. With the rise of
competition in every industry, companies are
constantly seeking ways to gain a competitive
edge. One of the ways companies can achieve
this is by hiring top talent that possesses the
skills and expertise needed to drive business
success. However, finding and attracting these
top candidates can be a daunting task for
businesses, especially those that lack the
resources and expertise to do so effectively.
This is where recruitment and staffing agencies
come in.
These agencies help businesses find and hire
the right talent for their specific needs. They
have a wealth of knowledge and experience in
identifying top talent, assessing their skills and
qualifications, and matching them with the right
job opportunities. Furthermore, recruitment and
staffing agencies can help businesses save time
and money by handling the entire hiring
process from start to finish. This includes
everything from sourcing and screening
candidates, conducting interviews, negotiating
8

Jamal Boumiloud
Managing Director
9

Best Recruiting and staffing Agencies To Watch 2023
offers, and even onboarding new hires.
Also, they can provide businesses with
access to a broader pool of candidates.
By leveraging their networks and
expertise, these recruitment and
staffing agencies can tap into passive
job seekers who may not be actively
looking for new job opportunities but
are open to considering them if the
right opportunity arises. They can also
help businesses navigate the
complexities of hiring in different
geographic locations or industries.
Hence, by outsourcing the recruitment
process to recruitment and staffing
agencies, businesses can focus on their
core activities while ensuring that they
hire the best candidates for the job.
Robert & Partners, established by
Jamal Boumiloud (Managing
Director), is one of the best
recruitment and staffing agencies to
watch in 2023. Under his leadership,
the company has been expanding its
footprint in the industry and helping
businesses find the right people for the
right positions.
A Diligent Leader With Extensive
Experience
Jamal began his career in the stock
market in Brussels, Belgium, after
receiving his degree from a business
school there. After that (in 1999), he
started as a sales agent in the
recruitment business as he participated
in the launch of one of the biggest job
boards in Europe: Stepstone. The
diligent leader continued working in
the human resources and recruitment
sectors for multinational corporations
and Vedior Group, which was acquired
by Randstad Group.
Jamal was the manager of temporary
work agencies in Brussels, working
with key accounts like the European
Commission, etc. Then, he relocated to
Morocco in 2012 to start a job board
(Marocadres), which is still in
operation today. At the same time, he
also established the staffing agency
"Robert & Partners" with the assistance
of his wife, Amal Igarni, who excels in
her role as Commercial Director for the
Middle East and Africa.
Offering Personalized HR Solutions
Robert & Partners is a staffing agency
operating in EMEA. It has managed to
expand thanks to its expertise in
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recruitment and selection of high-level
profiles as well as in coaching and
training. The agency has developed HR
solutions according to 5 values that
transcend all others and reflect the
ethics of Robert & Partners. These five
core values are:
• Clients and candidates are our
primary concern
• We strive to go beyond expectations
• Discretion and integrity are due at all
time
• We are professionals at all situations
• Performance is our reference
The company remains committed to its
founding candidate-centered
philosophy, to the customized service it
offers to each client, and to the
importance of hiring talented and
devoted in-house personnel who
embody its core values on a daily
basis.
Primal Challenges And Roadblocks
Becoming an entrepreneur is a
challenging journey, and the initial
phase can be particularly difficult.
Entrepreneurs are likely to face a range
of challenges and roadblocks that can
make them question whether starting
their own business is really worth it.
For Jamal, he had to initially adjust to
the Moroccan and middle eastern
markets, and with a background in
Europe, it took him some time to
adjust. Now, his biggest problem is
maintaining the high calibre of their
services while expanding quickly.
Strategize Game Plans
Competition is an inevitable aspect of
any market, and as a business owner or
entrepreneur, having a well-thoughtout
strategy to tackle it is crucial. So
the daily work of Jamal and his team
involves providing a comprehensive
service with real added value. Their
reactivity, network, and specific
targeting of candidates make Robert &
Partners a powerful partner for
companies looking for high potential in
this highly competitive time and
market. In order to be able to provide a
11

worldwide service for its foreign
partners, the agency also established its
headquarters in Riga, Latvia. Jamal
proudly asserts that being able to
recruit and capitalize on their global
network is a strong asset that their
clients do appreciate.
Diversify Offerings To Appeal To
The Target Audience
Diversifying an organization's offerings
requires a deep understanding of the
target audience and their needs.
Conducting market research and
analyzing consumer data can provide
valuable insights into the wants and
needs of your audience. Once you have
a clear understanding of your audience,
brainstorm new product or service
ideas that align with their needs and
interests. According to Jamal, the
company has developed great knowhow
in the automotive industry, but not
only in this. In all these years, it has
accompanied large groups from all
around the world in their greenfield in
Moroccan Tax-free zones.
Key Milestones
Setting key milestones is an essential
part of any business strategy. These
milestones provide a clear roadmap for
achieving specific goals and objectives,
which in turn helps the company to
measure its progress and success over
time. So Jamal has set some key
milestones for Robert & Partners.
Under his leadership, 2023 will be an
expanding year for the group, with a
second office in Tangier, Morocco. The
agency also plans to start a new office
in Spain to operate its south of Europe
activities.
Jamal's View On Existing
Recruitment & Staffing Industry
According to Jamal, in the past 20
years, the recruitment industry has seen
significant change. He believes that
businesses that grasp the importance of
digital tools, particularly real-time
tools, will be the ones that survive.
Words of Wisdom
Being a successful businessman and
entrepreneur, Jamal gives some advice,
"I would tell them not to listen to
people slowing them and to learn as
much as possible about their market
before starting their challenge."
Quote: "Finding the right job for each
of our candidates and creating
customized recruitment and training
solutions for the most demanding
challenges they encounter; such is our
mission!"
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Best Recruiting and staffing Agencies To Watch 2023
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Pinnacle Growth
Advisors
22

23

Best Recruiting and staffing Agencies To Watch 2023
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The staffing and recruiting
industry is a broad term that
encompasses a wide range of
businesses that help organizations find
and hire employees. These businesses
can be categorized into two main
types: staffing firms and recruiting
firms.
• Staffing firms provide temporary or
contract workers to businesses. This
type of staffing is often used to fill
short-term or seasonal needs, or to
provide additional staffing during peak
periods. Staffing firms typically have a
large pool of candidates to draw from,
and they can quickly and easily place
qualified workers in open positions.
• Recruiting firms help businesses find
and hire permanent employees. This
type of recruiting can be done on an inhouse
basis, or it can be outsourced to
a third-party recruiting firm. Recruiting
firms typically have a deep
understanding of the job market, and
they can use their expertise to match
qualified candidates with open
positions.
The staffing and recruiting industry is a
large and growing industry. In the
United States alone, the industry is
estimated to be worth over $200
billion. The industry is expected to
continue to grow in the coming years,
as businesses increasingly outsource
their hiring needs to staffing and
recruiting firms.
Benefits of Using a Staffing or
Recruiting Firm
There are many benefits to using a
staffing or recruiting firm. Some of the
key benefits include:
• Access to a large pool of candidates:
Staffing and recruiting firms have
access to a large pool of candidates,
which can save businesses time and
money in their hiring process.
• Expertise in the job market: Staffing
and recruiting firms have a deep
understanding of the job market, which
can help businesses find qualified
candidates for their open positions.
• Speed and efficiency: Staffing and
recruiting firms can quickly and easily
place qualified candidates in open
positions, which can help businesses
fill their staffing needs quickly and
efficiently.
• Cost-effectiveness: Outsourcing
hiring to a staffing or recruiting firm
can save businesses money in the long
run, as they can avoid the costs
associated with hiring and onboarding
employees in-house.
Challenges Facing the Staffing and
Recruiting Industry
The staffing and recruiting industry
faces a number of challenges,
including:
• The rise of technology: The rise of
technology is changing the way that
businesses hire employees. In
particular, the rise of online job boards
and applicant tracking systems (ATS)
is making it easier for businesses to
find and hire candidates on their own.
This is putting pressure on staffing and
recruiting firms to adapt their business
models and find new ways to add value
to businesses.
• The shortage of skilled workers: The
shortage of skilled workers is another
challenge facing the staffing and
recruiting industry. This shortage is
particularly acute in certain industries,
such as technology and healthcare.
This makes it difficult for staffing and
recruiting firms to find qualified
candidates for their clients' open
positions.
• The need for diversity and inclusion:
Businesses are increasingly looking to
staffing and recruiting firms to help
them find and hire a diverse workforce.
This is putting pressure on staffing and
recruiting firms to develop new
recruiting strategies and to build
relationships with diverse
communities.
The Future of the Staffing and
Recruiting Industry
The staffing and recruiting industry is
expected to continue to grow in the
coming years. This growth will be
driven by a number of factors,
including the increasing demand for
temporary and contract workers, the
rise of technology, and the need for
diversity and inclusion in the
workforce.
In order to stay ahead of the curve,
staffing and recruiting firms will need
to continue to adapt their business
models and find new ways to add value
to businesses. They will also need to
focus on developing a strong
understanding of the job market and
the needs of their clients.
29

Recruit Inc.
Empowering Businesses with Comprehensive
HR Solutions
The recruitment industry plays a vital
role in connecting job seekers with
potential employers, facilitating the
hiring process, and shaping the job market
landscape. As we navigate the complexities of
the current business landscape, it is essential to
understand the prevailing scenario in the
recruitment industry. Dorcas Tan, the CEO of
Recruit Inc., has observed that in addition to
the challenges like finding the right candidate,
cutthroat competition between recruiters,
staying relevant with industry requirements,
etc., the recruitment market in Singapore is
witnessing a growing presence of foreign
players.
When it comes to clients, selecting a suitable
partner who has a deeper understanding of the
local market, culture, and business environment
becomes crucial. It's worth noting that this
industry is regulated by the Ministry of
Manpower (MOM), which sets high standards
for entry into the field. Hence, she believes that
Recruit Inc., her company, has abundant
opportunities to exhibit its services. This is
because she is a positive and forward-looking
individual who doesn't dwell on the negative
aspects of life.
30

Dorcas Tan
CEO
31

Best Recruiting and staffing Agencies To Watch 2023
The Entrepreneurial Journey of
Dorcas Tan
Headhunting emerged from a dream.
After spending two decades in the
corporate world, Dorcas desired
something different, something that she
could truly call her own and be proud
of. Her career had revolved around
Human Resources and Recruitment
since the early days. And her
competitive nature, honed through her
athletic achievements in school,
seamlessly translated into the cutthroat
recruitment industry. Despite being the
youngest consultant at the time, the
industry veteran swiftly rose to become
the top rookie recruitment consultant in
the company. Success came quickly
and abundantly, and by the age of 24,
Dorcas found herself managing a
recruitment branch. Even the birth of
her first child at 27 did not hinder her
career progression.
When the company presented the
woman entrepreneur with the
opportunity to revive a struggling
business encompassing five branches,
she eagerly accepted the challenge and
established a sixth branch, overseeing a
team of over 30 recruitment
consultants. From that point onward,
the career of Dorcas soared to greater
heights, and she never looked back. As
she approached her late thirties, despite
the numerous roles she had occupied
and the last was leading a team of more
than 700 service personnel for The
Worlds Best Airport, there remained a
void—an undeniable sense that
something was missing, that she lacked
ownership. This prompted Dorcas to
make a monumental decision: leaving
behind a comfortable, well-paying job
to create her own recruitment brand,
Recruit Inc..
Today, Recruit Inc. is a comprehensive
HR solutions company that
collaborates with clients worldwide in
their pursuit of talent. The company
has a recruitment and headhunting
permanent placement arm, a temporary
contingency workforce project
management arm, as well as its HR
consultancy arm for clients who need
HR advisory services. Recalling the
past, she states, “I began with only my
mobile phone and had to dig deep into
my savings to rent a shoebox office in
the CDB. From that day, I realized that
with hard work, it was possible to turn
a dream into a reality. It has been more
than five years, and not a tinge of
regret.”
Facing Challenges Head-on
According to Dorcas, the headhunting
industry is a complex and demanding
field that revolves around the most
valuable asset of a client company, its
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people. While various options are
always available, successfully finding
the right candidate who fits the
requirements, engaging them
effectively, and efficiently hiring them
within cost, all while ensuring a
positive candidate experience, requires
more than just skills and knowledge. It
is both an art and a science.
Furthermore, the industry leader
believes that to survive in this
competitive landscape, a headhunter
must have a comprehensive
understanding of all the job openings
or vacancies, along with a thorough
knowledge of each role down to the
finest details. They must also navigate
the intricacies of different industries
and adapt to the nature of business.
Currently, we are experiencing a
candidate-driven market where the
demand for filling open positions far
exceeds the available supply across
various industries. As a result,
candidates have more choices than
ever before.
Recruiters face the challenge of
operating in an increasingly demanding
and competitive talent market, with
many recruiters vying for the same
candidates. Furthermore, the rise of the
millennial generation, which is
expected to constitute a significant
portion of the workforce by 2025,
introduces a new dynamic. This
generation, shaped by the latest
technology, prioritizes personal needs
over organizational loyalty.
Moreover, technology plays a pivotal
role in transforming the talent market.
In order to survive and thrive,
recruiters and recruitment firms must
stay at the forefront of their field.
Constant skill upgrades, obtaining
relevant accreditations, and finding
innovative ways to identify promising
opportunities and candidates become
crucial. Building and safeguarding
intellectual property and leveraging
data-driven analytics have become
fundamental but essential shifts to
remain competitive in the industry.
Major Achievements And Significant
Milestones
The achievements attained under
Dorcas' leadership represent a
culmination of their collective efforts,
unwavering dedication, and steadfast
commitment to excellence. Recruit Inc.
has consistently surpassed expectations
through a strategic vision, innovative
thinking, and a focus on employee
empowerment and achieved
remarkable milestones across various
fronts. So here are major achievements
and noteworthy milestones attained
under her leadership and her personal
achievements.
Personal Achievements:
• Youngest senior country manager at
age 27 years old in GMP group,
achieved top division awards for 3
33

consecutive years.
• Youngest Talent Acquisition
Director for Singapore Sports
council at the age of 32.
• Led a team of 700 service personnel
at the age of 37 and helped won the
World's Best Airport A.
Recruit-Inc's Achievements:
• Set up my own company at the age
of 39 and won the HR Vendors of
the year 2017- Best Recruitment
Firm for non-management roles
(Bronze).
• HRM Readers' Choice Awards 2016
• Best recruitment Firm-Boutique
.....Award.
• HR Vendors of the year 2016-
finalist- for Best Recruitment Firm.
Future Goals
Dorcas believes the future of human
resources will undergo significant
changes, impacting recruitment firms.
These changes include the rise of the
GIG economy, flexible jobs replacing
permanent positions, and the continued
prevalence of remote work and split
team operations post-Covid19. This
shift will lead to a more fluid
organizational structure, with managers
overseeing task distribution to teams
becoming the norm. To stay relevant,
Recruit Inc. must adapt to these
changes by altering its hiring practices
and work methodologies.
Millennials have different expectations
and motivations in the workforce,
further emphasizing the need for
Recruit Inc. to evolve. By embracing
this transformation, the company can
seize opportunities in the emerging job
market and position itself for growth in
an exciting new era.
Adopting a distinct mindset and
approach would be essential and
considered a crucial long-term
objective for Recruit Inc. In the
meantime, there are numerous shortterm
opportunities to sustain business
operations. Encouraging developments
in international markets, particularly in
New Zealand's medical-related sectors,
hold great promise. As the company
has a unique capability and good track
record in recruiting within the medical
industry, a near-term goal would be to
set up its presence in New Zealand,
focusing on supporting human resource
growth in the medical-related industry.
“This would require a lot of my time
overseas; hence I hope to develop and
raise up a good General manager in
Singapore to run the operations here. I
am really excited with these
developments and stepping into a new
phase in the company's growth,” says
Dorcas.
Source of Motivation
When asked to share her source of
motivation, Dorcas replied, “Work has
to be driven by passion. If you're
passionate about what you do, you
don't have to work a single day in your
life, because it all feels like play. Start
small but think big. Have a goal and
stick to it regardless of the obstacles
that come your way. The goal, that
feeling that I could do it really
motivated me. I have also benefited a
lot from engaging with entrepreneurs
from different industries at different
stages of their journey. They have
inspired me with their stories, their
struggles and their success and these
have in turn motivated me to press on,
to believe in what I do and stick to my
dream. Like those who have pursued
this journey before me and who have
given me much inspiration and
motivation, I want to do likewise for
those who hope to pursue an
entrepreneurial journey.”
Words of Wisdom
As an industry leader and woman
entrepreneur, Dorcas gave advice that,
“As an entrepreneur, you will face a lot
of issues that require quick decisions
where you will have no one to rely on
except yourself to just figure it out. It
takes a lot of grit and determination
plus perseverance and there will be
many occasions where you will be
knocked down. In these times, you just
have to pick yourself up and move on.
Believe in yourself and never look
back. Stay faithful to your dream and
your goal and do not let naysayers
detract or derail you. Stay engaged
with others on the same journey so that
you know you're never alone.”
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