Aircraft IT Ops V14.3 Q3 2025
Aircraft IT is a global information portal dedicated to information technology within the aviation industry, catering to partners, suppliers, and buyers. Publishing two key free digital magazines, Aircraft IT MRO and Aircraft IT Ops, the aim is to deliver essential insights through case studies, white papers, features, webinars, and industry news. Aircraft IT Ops, published quarterly, zeroes in on IT developments relevant to airline and flight operations. It provides insights through case studies and expert white papers, focusing on areas like flight planning, crew scheduling, and compliance with aviation regulations. This publication seeks to keep aviation professionals updated on the latest technological advancements and best practices in flight operations.
Aircraft IT is a global information portal dedicated to information technology within the aviation industry, catering to partners, suppliers, and buyers. Publishing two key free digital magazines, Aircraft IT MRO and Aircraft IT Ops, the aim is to deliver essential insights through case studies, white papers, features, webinars, and industry news.
Aircraft IT Ops, published quarterly, zeroes in on IT developments relevant to airline and flight operations. It provides insights through case studies and expert white papers, focusing on areas like flight planning, crew scheduling, and compliance with aviation regulations. This publication seeks to keep aviation professionals updated on the latest technological advancements and best practices in flight operations.
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CASE STUDIES: EASYJET • VUELING • PORTER AIRLINES • ATLANTIC AIRWAYS • ICELANDAIR • AIRCRAFT IT FOCUS: COMPLY365 • BYTZSOFT
AIRCRAFT IT
Q3/2025
V14.3
Operations
Improving descent performance at easyJet
A better solution for more efficient flying
VUELING: AOC Datalink for operational efficiency
PORTER AIRLINES: More than fuel efficiency alone
ATLANTIC AIRWAYS: Digital docs for compliance
ICELANDAIR: From data to real fuel savings
NEWS • VENDOR FLIGHT LOGS: AEROATEAM • DELTAXIGNIA • INTERNATIONAL FLIGHT SUPPORT • LUFTHANSA INDUSTRY SOLUTIONS
LUFTHANSA SYSTEMS • SITA OPTIFLIGHT® • SKYNET AVIATION • THE WEATHER COMPANY • WEB MANUALS • YONDER • OPS SOFTWARE DIRECTORY
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AIRCRAFT IT Operations: WELCOME
COMMENT
Aircraft IT Operations: an efficient way to
view the aviation IT market.
AIRCRAFT IT
Operations
Publisher/Editor
Ed Haskey
E-mail: ed.haskey@aircraftit.com
Telephone: +44 1273 454 235
Website: www.aircraftIT.com
Chief Operating Officer
Scott Leslie
E-mail: scott.leslie@aircraftit.com
Copy Editor/Contributor
John Hancock
E-mail: john@aircraftit.com
Magazine Production
Dean Cook
E-mail: deancook@magazineproduction.com
AircraftIT Operations is published bi-monthly and
is an affiliate of Aircraft Commerce and part of the
AviationNextGen Ltd group. The entire contents
within this publication © Copyright 2025
AviationNextGen Ltd an independent publication
and not affiliated with any of the IT vendors or
suppliers. Content may not be reproduced without
the strict written agreement of the publisher.
The views and opinions expressed in this
publication are the views of the authors and do not
necessarily reflect the views or policies of their
companies or of the publisher. The publisher does
not guarantee the source, originality, accuracy,
completeness or reliability of any statement,
information, data, finding, interpretation, advice,
opinion, or view presented.
In the world at large, it often seems that efficiency is
something more honoured in the breach than the
observance but aviation cannot afford to be that
relaxed. Efficiency is critical when flying multimillion-dollar
machines, often carrying hundreds of
people, around the world in increasingly congested
skies. One efficiency that is high on airline agendas
today is fuel management where even saving a few
kilos of fuel on every flight can deliver many benefits.
In this issue, we’re bringing you four great case studies
about how IT solutions can improve various aspects
of fuel management for optimum operating
efficiency. Regulation is also high on airlines’ agendas
and with the potential to stop an airline’s operations if
they get it wrong. Our super case study about using IT
to ensure that your operations can always be
compliant addresses that key matter.
A case study from Vueling tells how the airline
implemented a Datalink solution and how that
benefited not only fuel efficiency but also the
communication of vital data and other aspects of
Operations. In their case study, Porter Airlines shares
how a new fuel management and efficiency solution
has added value for an airline undergoing a large
expansion program – more and more modern
aircraft, and more destinations served. Icelandair
reports on how they tackled tracking fuel efficiency
to see a huge growth in fuel savings along with
improved safety using data-based actions and pilot
engagement. In fact, pilot engagement is an
WORDS: ED HASKEY
important factor in all of these successful fuel
efficiency programs.
From easyJet, the case study focuses on a
particular aspect of operational efficiency and fuel
management, descent performance and shares how
the airline adopted a better solution for an optimum
descent profile. And on the issue of better
management of regulatory compliance, Atlantic
Airways tells us how they have improved
documentation, manuals and compliance with a
digital solution for all of them. You’ll read about how
the change was implemented and the benefits that
have been gained. Five case studies to improve
readers’ understanding in these areas of the business.
As usual, this issue is packed with the information
that you need. In our ‘Aircraft IT Focus’ columns, Paul
Saunders considers a development that could help
when technology goes offline and Yusuf Saifee
shares how crew planning can be improved when AI
is introduced to the planning solutions. There are no
less than ten Flight Logs from Yonder, Web Manuals,
The Weather Company, SkyNet Aviation, SITA
OptiFlight®, Lufthansa Systems, Lufthansa Industry
Solutions, International Flight Support, DeltaXignia
and AeroATeam. On top of that there is the usual
regular round-up of news and technology
developments and the comprehensive ‘Operations
Software Directory’. Aircraft IT Operations: when
you want to know it all and need to know it now.
AIRCRAFT IT Operations • Q3/2025 • 3
TM
AIRCRAFT IT Operations: V14.3
CONTENTS
06 LATEST NEWS AND
TECHNOLOGY UPDATES
Keep up to date with the changing world of IT.
50 VENDOR FLIGHT LOG:
Lufthansa Systems
Jan-Peter Gaense, Senior Vice President
NetLine & SIRAX at Lufthansa Systems GmbH,
completes his Flight Log.
52 CASE STUDY: easyJet improves
descent performance
David Buckley, Flight Operations Manager
— Efficiencies & Sustainability at easyJet
In looking for more efficient flying, easyJet has
adopted a better solution for an optimum
descent profile.
60 VENDOR FLIGHT LOG: Yonder
Tom Vogel, Founder and CEO of Yonder,
completes his Flight Log.
62 VENDOR FLIGHT LOG: SkyNet Aviation
Paul Chevalier, General Manager, SkyNet
Aviation, completes his Flight Log.
64 CASE STUDY: AOC Datalink for
operational fuel efficiency at Vueling
Jasone Echanojauregui Garriga, A320 First
Officer and Laura Perez Bermudez, Flight
Operations Engineering Manager, both with
Vueling, and Petr Frolík, Commercial Director,
NAV Flight Services
How Vueling implemented a Datalink solution and
the benefits that the airline gained as a result.
72 VENDOR FLIGHT LOG: AeroATeam
Jim Buckalew, Founder and CEO, AeroATeam,
completes his Flight Log.
74 VENDOR FLIGHT LOG:
The Weather Company
Ravi Vanmali, VP of Aviation, The Weather
Company, completes his Flight Log.
76 CASE STUDY: A digital transformation
for Atlantic Airways
Randi Reinert, Compliance Monitoring
Manager, Atlantic Airways
Atlantic Airways upgraded documents, manuals
and compliance with one digital solution for all.
85 AIRCRAFT IT FOCUS: Paul Saunders
AI in Airplane Mode
What happens when technology goes offline? Paul
considers the role that a new development could
have in ensuring that things work on- or off-line.
86 VENDOR FLIGHT LOG: SITA OptiFlight®
Albert Dominguez, Head of Data &
Applications Product Portfolio at SITA,
completes his Flight Log.
88 VENDOR FLIGHT LOG:
International Flight Support
Chris Mottes, CEO, International Flight
Support, completes his Flight Log.
90 CASE STUDY: Porter Airlines gets fuel
efficiency and much more
Ian Markle, Manager of Flight Dispatch at
Porter Airlines
Porter Airlines reduced fuel burn and saw further
benefits that the chosen solution could deliver.
94 VENDOR FLIGHT LOG: DeltaXignia
Eithne Devine-Hynes, CEO, DeltaXignia,
completes her Flight Log.
96 VENDOR FLIGHT LOG: Web Manuals
Justin Raymond, Director of Operations
Americas, Web Manuals, completes
his Flight Log.
98 CASE STUDY: Tracking fuel efficiency
at Icelandair: from data to 247 percent
fuel savings growth
Helga S. Thordersen Magnusdottir, Program
Manager Fuel Safety & Efficiency, Icelandair
When Icelandair tackled fuel efficiency they used
data-based actions and pilot engagement.
108 AIRCRAFT IT FOCUS: Yusuf Saifee
Empowering aviation professionals with
innovative IT solutions
How can crew planning be improved? Yusuf shares
how AI can really improve crew planning for crews
and for airlines.
110 VENDOR FLIGHT LOG: Lufthansa
Industry Solutions
Heidi Brockmann, Business Director,
Technical Content Management Solutions &
Products, Lufthansa Industry Solutions AS
GmbH, completes her Flight Log.
112 Operations Software directory
A detailed look at the world’s leading
Operations IT systems.
AIRCRAFT IT Operations • Q3/2025 • 5
NEWS
Wizz Air expands use of Lido navigation
solutions with GPS Interference Detection
At the beginning of October 2025, Wizz Air, one of
Europe’s largest and fastest-growing low-cost
airlines, enhanced its digital flight deck capabilities
by integrating the new GPS Interference Detection
feature within the Lido mPilot navigation solution
from Lufthansa Systems. This step strengthens
operational resilience in an increasingly complex
airspace environment.
GPS jamming and spoofing events are on the rise
globally, posing a significant challenge to airlines by
degrading navigational accuracy, increasing pilot
workload, and leading to potential delays or airspace
restrictions. With the GPS Interference Detection
feature, Wizz Air is now equipped to monitor and
mitigate such risks in real time.
With the integration of GPS Interference Detection,
pilots receive real-time updates directly within Lido
mPilot, allowing them to quickly recognize and
respond to interference events during the flight.
Additionally, Wizz Air benefits from operational
visibility through fleet monitoring and daily reports.
Together, these inputs enable faster and more precise
decision-making in affected airspace, which helps
reduce the risk of unnecessary diversions and
supports efficient operations.
The solution is powered by GPSwise from SkAI
Data Services, developed in collaboration with the
Zurich University of Applied Sciences — Centre for
Aviation. It detects spoofing and jamming activity
in real time based on live ADS-B data, enabling
crews and operations teams to respond quickly
and effectively to potential threats. Lido mPilot
and Lido eRoute Manual are the first charting
applications on the market to include GPS
Interference Detection, adding an important layer of
protection to day-to-day workflows in the cockpit
and on the ground.
“The ability to identify GPS interference in real
time is an important enhancement for our flight
operations. The seamless integration into Lido mPilot
gives our Pilots tremendous operational advantages
while enhancing safety at the same time. We are
relying on the Lido Charting applications since more
than ten years now and value this excellent
collaboration; the innovative solution and the
professionalism shown in such a fast rollout proves
once more that we made the right decision to invest in
our partnership with Lufthansa Systems on their Lido
Pilot solutions,” said Diarmuid O Conghaile, Chief
Operations Officer of Wizz Air.
“GPS interference is a growing challenge in global
aviation, and timely detection is key,” said Andreas
Medlhammer, Product Owner Lido Charting
Applications at Lufthansa Systems. “By integrating
GPS Interference Detection into Lido mPilot, we are
equipping airlines with the tools to respond quickly
and confidently. Wizz Air’s adoption of this capability
underscores their strong focus on safety and
operational resilience.”
Wizz Air has been using Lido navigation solutions
from Lufthansa Systems for many years. The
successful and efficient integration of GPS
Interference Detection reflects the airline’s continued
trust in the product portfolio and underlines the
strong partnership between both companies.
Read the full story on Aircraft IT Website
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AIRCRAFT IT
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AIRCRAFT IT Operations • Q3/2025 • 6
NEWS
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In late June 2025, Web Manuals
announced that it is cementing its
position as the global leader in digital
aviation documentation as it surpasses
100 airline customers, marking a key
milestone in the company’s upward
growth trajectory.
The achievement reflects escalating
demand for digitalization to streamline
compliance and operational processes.
Over the past six months, leading
carriers such as ACT Airlines, Mauritania
Airlines and Madagascar Airlines have
joined the Web Manuals community,
embracing the platform’s ability to
simplify document management amid
rising passenger numbers and
increasing regulatory complexity.
Today, Web Manuals supports more
than 700 aviation customers
worldwide, including 103 airlines. Of
these, 63 are based in EMEA, 24 in
APAC, and 16 in the Americas,
demonstrating worldwide demand for
scalable, aviation-specific
digital solutions.
Martin Lidgard, CEO and founder of
Web Manuals, said: “Reaching 100
airline customers is a proud milestone
that reflects our ability to transform
time-consuming documentation
processes into streamlined, valueadding
workflows. I’m incredibly
grateful for the dedication of our team
and the trust our airline customers have
placed in us since the very beginning.
Airlines across the globe are under
growing pressure to drive efficiencies
while navigating complex safety
mandates. To provide them with the
digital tools required to address today’s
fast-moving operational landscape is
truly rewarding. As regulations
continue to evolve, our technology
ensures that operators of all sizes can
respond with speed, accuracy
and confidence.”
Web Manuals specializes in
developing digital document
management solutions for the aviation
industry. It is revolutionizing aviation
manuals and regulatory compliance by
making the digitization, authoring, and
distribution of operational
documentation easy and accessible to
operators of all sizes. What used to be a
laborious manual task is now made
simple: the rapid authoring, reviewing,
publishing, distribution, and control of
an entire manuals’ library is now a
seamless operation. This brings
significant savings in time and
administrative costs, while improving
regulatory compliance and flight safety.
Web Manuals is rapidly expanding its
global footprint. It has more than 700
customers and partners worldwide, and
offices in New York, San Diego,
Singapore, Sydney, and Malmö, Sweden.
AIRCRAFT IT Operations • Q3/2025 • 8
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NEWS
Air Astana partners with Comply365 for superior operational
efficiency and compliance amid continued expansion
In early June 2025, Comply365, LLC, a leading global
provider of operational content, training and safety
management solutions for the global aviation
industry, announced its partnership with Air Astana,
the national carrier of Kazakhstan and one of the
largest airlines in Central Asia, to implement its
industry leading document management system,
DocuNet, across the airline’s flight operations. This
move is part of Air Astana’s ongoing digital
transformation strategy aimed at enhancing
operational efficiency, safety, and compliance as the
airline continues to expand its fleet and routes served.
By deploying Comply365’s next generation
Operational Content Management (OCM) solution,
DocuNet, Air Astana will shift to a modern, mobile-first
platform that enables streamlined distribution, access,
AIRCRAFT IT Operations • Q3/2025 • 10
NEWS
and control of all operational manuals
across all AOCs. With centralized
authoring for Airbus and Boeing OEM
content, the airline will ensure
consistency, unify user behaviors and
reduce duplication, leading to a more
cohesive and controlled
documentation environment.
“We are delighted to partner with
Comply365 to bring greater agility,
accuracy, and automation into our
operations with next-gen OCM
capabilities,” said Eoin O’Malley, Head of
Transformation at Air Astana. “DocuNet
will allow us to centralize and standardize
all operational documentation, adding to
our efficiency and enabling our staff to
get instant access to the most accurate
information, and therefore contributing
to consistent on-time performance.”
“Air Astana is operating in a highgrowth
region and as an expanding,
forward-thinking airline it really
understands the power of digital
transformation in aviation operations,
compliance and safety,” said Ilia Kostov,
CEO of Comply365. “We are proud to
support Air Astana’s vision with our next
generation OCM solution, and we look
forward to driving digital innovation and
superior efficiency in their operations.”
Air Astana rejoins the ranks of airlines
leveraging DocuNet, having previously
used the advanced document
management platform, and now also
joins a growing list of global carriers that
rely on Comply365 to manage missioncritical
operational content — supporting
smarter, safer, and more compliant
aviation operations.
Air Astana Group is the largest airline
group in Central Asia and the Caucasus
regions by revenue and fleet size. The
Group operates a fleet of 61 aircraft split
between Air Astana, its full-service
airline that operated its inaugural flight
in 2002, and FlyArystan, its low-cost
airline established in 2019. The Group
provides scheduled, point-to-point and
transit, short-haul and long-haul air
travel and cargo on domestic, regional
and international routes across Central
Asia, the Caucasus, the Far East, the
Middle East, India and Europe. Air
Astana was recognised thirteen times in
a row as the “Best Airline in Central Asia
and CIS” at the Skytrax World Airline
Awards and received a five-star rating in
the major airline category by the Airline
Passenger Experience
Association (APEX).
Comply365 is a leading provider of
Operational Content Management,
Safety Management and Training
Management in the highly regulated
industries of aviation, defense, rail and
space. It provides a powerful
combination of expertise and products
underpinned by unified best practices,
empowering its customers to elevate
operational excellence, transform safety
management and training management,
with closer integration of relevant data
sets across domains. Comply365
product portfolio ensures its customers’
crews and assets are always geared for
peak operational performance,
unlocking unparalleled financial and
operational gains through more
streamlined, robust and agile operations.
Comply365 is the trusted technology
partner of many of the most progressive
aviation, defense, rail and aerospace
organizations worldwide.
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AIRCRAFT IT Operations • Q3/2025 • 11
NEWS
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AIRCRAFT IT Operations • Q3/2025 • 12
APiJET launches Strategic
Advisory Council to support next
phase of growth and global
adoption of Digital Winglets
Leading aviation industry experts from
American Airlines, Boeing, FAA, FedEx,
Lufthansa and Southwest to provide
strategic guidance and expertise.
Early in June 2025, APiJET, developer
of the leading, real-time flight path
optimization solution Digital Winglets,
announced a new strategic advisory
council comprised of a distinguished
group of aviation industry experts who
will support the company’s next phase of
growth. The strategic advisory council
includes Jeff Darnell (formerly American
Airlines and Southwest Airlines), Dan
Allen (formerly FedEx, FAA), Randy
Tinseth (former VP of Marketing, Boeing),
and Jörg Pikolin (former Lufthansa).
“Each of these advisors brings deep
expertise and insight that’s instrumental
as we advance global adoption of Digital
Winglets, the industry’s premier
real-time flight efficiency solution,” said
Rob Green, CEO of APiJET. “The decades
of experience, leadership and innovation
from our advisory council will be pivotal
in shaping our product strategy, market
positioning, and airline integration. I’m
incredibly grateful for their contributions.”
Randy Tinseth
Randy served as Vice President of
Commercial Marketing at Boeing, where
he led global marketing efforts for the
company’s commercial aircraft and
services. Over a career spanning
engineering, marketing, and sales, Randy
spent more than a decade heading
Boeing’s Commercial Airplanes
marketing team.
Jeff Darnell
Jeff’s 40 years of operational and fuel
efficiency expertise includes leading
cross-departmental fuel initiatives for
Southwest Airlines that saved the airline
$800 million as detailed in the book “50
Years. One Heart.” He held key roles at
American Airlines and Southwest
Airlines, specializing in dispatch,
certification, network planning,
operations engineering, and air
traffic programs.
Dan Allen
As Managing Director of Flight Technical
and Regulatory Compliance at FedEx,
Dan led global flight optimization and
regulatory compliance initiatives. His
leadership extends to fuel, emissions, and
time-saving strategies. He also held
multiple leadership roles within the FAA
and currently serves on the NextGen
Advisory Committee, contributing to
major FAA/industry collaborations
including Data Comm, PBN,
and CDM projects.
NEWS
Jörg Pikolin
Jörg Pikolin previously served in
significant leadership positions within
the Lufthansa Group including heading
ATM Development and Regulatory
Affairs for Flight Operations and Flight
Operations Efficiency and Innovation. A
former Lufthansa captain with more
than 20 years of flying experience, Jörg
is vice chair of NDTECH, vice chair of
IATA RCG EUR and a technical expert
to IATA ATM WG.
“Airlines are constantly looking for
ways to save fuel, reduce emissions,
and optimize flight times,” said Randy
Tinseth. “Until Digital Winglets,
there hasn’t been a product that
can singularly address all three
enroute, helping airlines cut fuel costs
and boost financial performance
while reducing carbon emissions
and advancing sustainability.
Digital Winglets is an exciting
technology advancement for
commercial aviation.”
The launch of APiJet’s strategic
advisory council will support the
company’s next phase of growth and
accelerate the adoption of Digital
Winglets, the only flight path
optimization solution featuring:
Patented real time state solution:
Digital Winglets patented technology
derives real time aircraft state data,
including True Mach, without requiring
a presence on the aircraft itself.
Leading TASAR Implementation:
Digital Winglets has the most mature
TASAR implementation that is
uniquely ground-based and does
not require WiFi.
Unique 4D Time Based Flight
Management: Digital Winglets
optimizes for vertical and lateral
position, time and surrounding traffic.
Leading Fuel Savings and Carbon
Emissions Reduction: Digital Winglets
can deliver three to five times better
fuel savings and carbon reduction over
other solutions resulting in 1.5-2%
annual savings for single aisles and
2-4% for widebodies.
Advanced Flight Time Optimization:
Digital Winglets can optimize for
airlines to hit specific waypoints at
specified times, as well as departure
slots and other time-based
requirements to improve
punctuality (TBFM).
Seamless Integration and Quick
Deployment: Digital Winglets is
web-based and platform agnostic and
can be deployed in less than a month
with no dedicated hardware or
software required. With Digital
Winglets, airlines have the choice to
deliver flight optimizations through
dispatch or direct-to-pilot, in
compliance with their operating model.
Based in Seattle, WA, APiJET is the
aviation software company behind
Digital Winglets, the flight route
optimization solution that provides
real-time, conflict-free, alternative
flight paths. Digital Winglets
continuously analyzes flight
telemetry, including aircraft
performance, wind, restricted airspace,
convective weather, turbulence, and
conflicting traffic, recommending
real-time, conflict-free vertical and
lateral rerouting. Digital Winglets
reduces fuel burn and flight time,
accelerating sustainability goals.
AIRCRAFT IT Operations • Q3/2025 • 13
NEWS
OpenAirlines accelerates Gulf
Air’s operational efficiency
journey with SkyBreathe®
Mid-June 2025 saw OpenAirlines, the
leading provider of fuel efficiency
solutions for airlines, proudly
announce that Gulf Air has joined the
SkyBreathe® user community. The
national carrier of the Kingdom of
Bahrain has selected SkyBreathe® to
power the next phase of its operational
efficiency and environmental
performance journey.
As part of this partnership, Gulf Air
will implement SkyBreathe®, a solution
that helps airlines reduce fuel
consumption by analyzing flight data
and identifying areas for savings.
Already used by over 70 airlines
worldwide, SkyBreathe® leverages
advanced algorithms, artificial
intelligence, and big data to deliver
actionable recommendations to both
operational teams and pilots. This
collaborative model will support the
airline in aligning all teams toward
shared fuel-saving and performance
improvement goals.
To complete this data-driven
efficiency strategy, Gulf Air pilots will
also be equipped with SkyBreathe®
MyFuelCoach. The app delivers
personalized eco-briefings during both
pre-flight and post-flight phases,
offering each user tailored insights into
AI-powered Fuel Efficiency Dashboard
Complete suite of
fuel efficiency
solutions
EFB app | Now including Flight Path Optimization
Next generation Aircraft Performance Monitoring
10 000 pilots
using FlyGuide EFB
over 1000 aircraft
use StorkJet solutions
AIRCRAFT IT Operations • Q3/2025 • 14
NEWS
fuel-saving opportunities based on
their individual performance. Pilots gain
practical, data-driven support by
making this tool part of their daily
routines to adopt more
efficient flying habits.
Finally, SkyBreathe® Advisor will
bring Gulf Air powerful AI-driven
capabilities to support its efficiency
goals further. Integrated into the
SkyBreathe® 360° platform, the smart
assistant leverages a database of over
15 million flights spanning over a
decade, to deliver predictive insights
and actionable guidance, helping teams
identify high-impact areas
for fuel savings.
“We are proud to support Gulf Air in
this new phase. Their choice of
SkyBreathe® is a strong signal of their
commitment to more sustainable
aviation, and also a testament to their
trust in our expertise. It reflects their
continuous drive to innovate by
aligning operational performance with
environmental responsibility” said
Alexandre Feray, CEO of OpenAirlines.
“At Gulf Air, we are committed to
embracing innovation that drives
operational efficiency and
environmental responsibility. The
implementation of SkyBreathe® and the
MyFuelCoach application marks a
significant step forward in our
sustainability journey. We look forward
to this partnership, which reflects our
proactive approach to reducing fuel
consumption and minimizing our
environmental footprint, while
maintaining the highest standards of
safety and performance.” Stated
Captain Qasim Ismaeel, COO of Gulf Air
This next chapter of collaboration
reflects a strengthened approach
tailored to the aviation industry’s
evolving challenges. By integrating
advanced technology and artificial
intelligence, this partnership drives
progress toward enhanced efficiency
and greener operations.
Gulf Air, the national carrier of the
Kingdom of Bahrain, has been
operating since 1950, making it one of
the earliest airlines established in the
Middle East. The airline operates
scheduled flights from its hub at
Bahrain International Airport to various
destinations across Europe, the Middle
East, Africa, Asia, and the Far East. Gulf
Air is recognized as a ‘Five-Star Major
Airline’ by APEX, based on verified
traveler reviews, and has been awarded
this prestigious status for the year
2025. The airline was also named
“World’s Most Improved Airline” in
2022 by Skytrax.
OpenAirlines is a privately-owned
company comprising a team of highly
qualified mathematicians, aeronautical
engineers, data scientists, pilots, IT
experts, and aircraft performance
specialists who operate from its bases
in Toulouse, Hong Kong, Miami, and
Montreal. The French clean-tech is
specialized in developing digital
technology to help airlines achieve their
sustainability and emissions targets.
They developed SkyBreathe®, a
comprehensive eco-flying solution for
airlines to reduce fuel costs and CO2
emissions, today used by 70+ airlines
worldwide, including, Atlas Air, DHL,
Norwegian, Air France, IndiGo,
and Korean Air.
40+ experts
People. Aviation. Technology.
info@aeroateam.com
(678)772-3328
1000+ years
combined experience
30+ airlines
MRO and Operations IT
solution selection, upgrades,
implementation and integration.
Technology integration
partners offering best-in-class
solutions.
“CASM/CASK Crusher” - AI
powered, ATeam Automaton apps
that deliver quick operational cost
$avings.
AIRCRAFT IT Operations • Q3/2025 • 15
NEWS
Cebu Pacific
enhances operational
efficiency with
Lufthansa Systems
In late June 2025, Cebu Pacific, the Philippines’
leading carrier, signed an agreement with Lufthansa
Systems at the Paris Air Show to implement their
next-generation operations control and crew
management solution — a key step in supporting the
airlines ambitious growth plans. The NetLine suite
from Lufthansa Systems was chosen for its advanced
capabilities in flight operations, crew planning,
rostering, and real-time disruption management. The
operations control system collects and evaluates a
wide range of data, such as weather conditions,
airspace constraints and aircraft performance, alerting
From left to right: Javier Massot, Chief Operations Officer, Cebu Air; Mike Szuecs, Chief Executive Officer, Cebu Air; Tom Vandendael,
Senior Vice President Global Sales & Customer Management, Lufthansa Systems; Jan-Peter Gaense, Senior Vice President Net Line &
SIRAX, Lufthansa Systems. (Copyright: Lufthansa Systems)
the operations control team to situations with
potential operational, crew, or customer impact,
enabling proactive measures to mitigate and
resolve disruptions.
The crew management solution, supported by the
aviation technology firm ROIS/Pi, leverages machine
learning and high-speed optimization to shorten
rostering cycles, deliver robust resource planning, and
Asset Records
from GE Aerospace, Software as a Service is
empowering MROs to digitize documentation,
accelerate approvals, and ensure compliance, all while
reducing turnaround times and operational costs.
geaerospace.com/systems/saas/mro
Digitize, centralize, and manage all
aircraft records in one secure platform
Automate document classification,
search, and packaging with AI/ML tools
Streamline lease returns, audits, and
MRO events with structured workflows
Ensure compliance with EASA, FAA, ATA
Spec 2500, and IATA standards
Collaborate seamlessly with customers,
partners, internal and external teams
Access historical digital records for
faster reference and long-term insight
AIRCRAFT IT Operations • Q3/2025 • 16
NEWS
support a more balanced and
predictable crew experience.
Together, Cebu Pacific stands to
benefit from reduced operational
costs and enhanced customer
satisfaction through faster, data-driven
decision-making. The solutions will
optimize roster planning, streamline trip
trading, improved aircraft assignment,
and strengthen regulatory compliance
— supporting a more efficient operation
and providing a solid platform for Cebu
Pacific’s continued growth beyond the
base of nearly 100 aircraft today.
“This partnership is central to
enabling the scaling of our operations.
We’re investing in the internal
infrastructure with world-class systems
that will enhance safety, operational
resilience, efficiency and crew
wellbeing as we grow our fleet and
expand our network across the region.
This is all about preparing Cebu Pacific
to capture the outstanding opportunity
that presents itself both in the
Philippines and across the broader
Asian market,” said Mike Szücs, Chief
Executive Officer of Cebu Pacific.
“We are proud to support Cebu
Pacific’s ambitious vision. Together,
we’re building a scalable, future-ready
operations platform,” said Stefanie
Neumann, Chief Executive Officer of
Lufthansa Systems.
The implementation will begin this
year, laying the foundation for a
world-class, fully integrated operations
platform that empowers Cebu Pacific
to scale with confidence from fleet and
resource planning and pre-operations,
through to the live day-ofoperations
management.
Cebu Pacific is the Philippines’
largest carrier both domestically and
internationally with 37 domestic
destinations, with hubs in Manila, Cebu,
Clark, Iloilo, and Davao. It also currently
operates flights to 26 international
destinations, spanning across Asia,
Australia, and the Middle East. Cebu
Pacific currently operates a fleet of 98
aircraft—the youngest jet fleet in the
Philippines—including a diversified mix
of Airbus A320, A321, A330,
and ATR aircraft.
Read the full story on Aircraft IT Website
AIRCRAFT IT Operations • Q3/2025 • 17
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JetBlue enhances its
network planning capabilities
with NetLine/Plan from
Lufthansa Systems
Enhanced aircraft performance data
Improved Weather & Wind Data
Advanced Airspace Avoidance Tools
New Runway Performance API
GET MORE INFO
Developed by AIR SUPPORT
In late June 2025, Lufthansa Systems
announced that JetBlue Airways has
selected its network planning solution
NetLine/Plan, making JetBlue the first
U.S. airline to implement the tool. The
carrier chose NetLine/Plan to improve
its network optimization efforts in line
with its JetForward strategy. The
state-of-the-art tool will help JetBlue
identify optimal network scenarios in
highly competitive market conditions
and enhance its operational efficiency.
NetLine/Plan is delivered as a cloudhosted
SaaS solution in the Global
Aviation Cloud from
Lufthansa Systems.
“JetBlue’s commercial evolution
requires more streamlined decisionmaking,
quicker evaluations of
fast-moving, demanding and complex
network scenarios, and seamless
integration of those scenarios into
operationally optimal outcomes,” said
David Jehn, vice president, network
planning and airline partnerships at
JetBlue. “We believe NetLine/Plan is
the best fit for our needs and are
excited to work with Lufthansa Systems
moving forward.”
Developed in collaboration with
many leading network carriers and
aircraft manufacturers worldwide,
NetLine/Plan solves the toughest
network planning challenges:
forecasting profitability, improving
efficiency, and increasing the network’s
footprint. The network planning solution
enables airlines to evaluate network
planning scenarios with unmatched
speed, accuracy, and transparency.
AIRCRAFT IT Operations • Q3/2025 • 18
NEWS
While other tools take several minutes or even hours to
deliver network planning results, NetLine/Plan can
perform a full O&D-based network evaluation in less
than 30 seconds, allowing network planners to work
more efficiently and evaluate multiple network
scenarios. Powered by the most sophisticated
proprietary models and data, NetLine/Plan can
forecast profitability with the accuracy and consistency
that is required in today’s fast-changing airline industry.
NetLine/Plan’s flexible views, analyzers, and reports
provide the transparency needed for the user to drill
down to the most granular level of the analysis and
make decisions with confidence.
“NetLine/Plan is known as the fastest tool in the
market, used by more than 25 airlines worldwide.
After being the market leader in Canada for network
planning tools, we are pleased to be expanding our
footprint to the first U.S. carrier with JetBlue,” said
Genaro Zarazua, CEO Lufthansa Systems Americas.
“NetLine/Plan will support JetBlue in evaluating
future route scenarios, optimizing schedules, and
improving strategic partnership planning — all while
ensuring transparency and speed in decision-making.”
This agreement builds on JetBlue’s existing
relationship with Lufthansa Systems, which includes
the use of Lido SkyData. The addition of NetLine/Plan
further strengthens the airline’s digital capabilities in a
competitive and fast-changing market.
Read the full story on Aircraft IT Website
AIRCRAFT IT Operations • Q3/2025 • 19
NEWS
Alhind Air Selects Logipad to Power its Digital Flight Operations
Alhind Air, a bold new regional carrier
based in Kochi, India, has selected
Logipad as its Electronic Flight Bag
(EFB) provider as it gears up for
launch. The partnership, confirmed in
early July 2025, marks a strategic step
toward fully paperless flight operations
and a digitally integrated cockpit
environment from day one.
This collaboration reflects Alhind
Air’s commitment to leveraging
innovative technology to enhance
operational efficiency, flight safety, and
regulatory compliance, aligning with
global standards in modern aviation.
During a recent visit to Kochi,
Logipad’s VP Sales APAC, Phil
Tanthatsawat, and Chief Customer
Officer, Dirk Leese, met with the Alhind
Air leadership team to lay the
foundation for implementation. At the
forefront of these discussions was
Reena Rahman, Alhind Air’s Chief
Operating Officer, whose clear strategic
vision and focus on operational
excellence are helping shape the
airline’s forward-thinking identity.
The partnership is seen as a strong
signal of the growing demand for
advanced digital solutions in the
regional aviation sector, particularly
among emerging carriers looking to
build lean, agile, and tech-enabled
operations from the ground up. As
Alhind Air prepares for take-off, its
alignment with Logipad underscores a
shared focus on innovation and a
future-oriented approach to
flight operations.
AIRCRAFT IT Operations • Q3/2025 • 20
NEWS
Web Manuals sizes up in Sydney
Need to enhance your
predictive maintenance
strategies?
The answer
is our data.
In Sydney, Australia, in mid-July 2025,
Web Manuals celebrated another
global milestone with the opening of a
larger office in the heart of Sydney,
Australia.Since the launch of Web
Manuals’ first entity in Sydney, the
company has grown by more than 250
customers worldwide, with almost 20%
located in the Asia Pacific (APAC)
region, and more than half of those
operating in Oceania.
Emil Ahlgren, director of operations,
APAC, Web Manuals said: “Our growing
customer community in Oceania
speaks volumes about the demand for
digitalization, automation, and
innovation in the region. We’ve seen a
broad range of companies joining us,
from airlines and business jet operators
through to unmanned aerial vehicles
(UAV), flight schools, and aero medical
services. The new office is in a stunning
location, right in the central business
district, seconds away from Darling
Harbour and close to the Opera House.
Our strengthened presence in Australia
will ensure we continue to support local
customers and help them get the most
out of Web Manuals’ solutions.”
Four team members will be based
in the Sydney office, including a
training specialist who will work with
local customers to maximize their use
of the Web Manuals platform. The new
site will act as a satellite to the
Singapore office, which was the
company’s first location in APAC and
opened in 2021.
As of June 2025, Web Manuals’ total
global client base is 728. It now supports
94,000 users worldwide and manages
more than 700,000 manuals. The
company is headquartered in Malmö,
Sweden, and has offices in New York,
San Diego, Singapore, and Sydney.
Read the full story on Aircraft IT Website
With Aireon’s global space-based ADS-B
flight tracking products and services,
you get real-time insights to anticipate
maintenance needs, minimize delays,
and improve fleet reliability.
Aireon.com
AIRCRAFT IT Operations • Q3/2025 • 21
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NEWS
AirTanker chooses EFOS Training
Evoke Systems Limited was proud to
announce, in early July 2025, the
renewal of its long-standing contract
with AirTanker, marking the
continuation of their successful
partnership that began in 2017.
By reaffirming their selection of
EFOS Training as their preferred
Training Management System (TMS)
across their pilot, cabin crew,
engineering, and ground operation
teams, AirTanker have demonstrated
their commitment to leveraging
technology for smarter, more efficient
training management and positioned
EFOS Training as a comprehensive
Training Management System (TMS)
designed to accommodate all training
methodologies, making it a highly
flexible, scalable, and user-friendly
TMS. With its advanced automated
workflows and insightful data analysis,
EFOS Training helps streamline
training delivery and compliance
management across all departments.
EFOS Training effortlessly evaluates
and monitors overall training
performance, spots trends, and
supports employee development
more effectively by providing
deeper insights into overall training
delivery, aiding planning, and
enabling informed, data-driven
decision-making.
Melissa Mitchell, Chief Operating
Officer at Evoke said: ‘As a forwardthinking
aviation service provider with
comprehensive military and civil
commitments, AirTanker truly
understands the importance of
leveraging industry-proven technology
to optimise their operations for smarter,
more efficient training for its greatest
asset — its people. EFOS enables our
customers to stay ahead and grow
with confidence, backed by a team of
experts available to lean on
whenever support is needed. We
thoroughly enjoy working with the
passionate and professional training
teams at AirTanker and we are all
thrilled with the news of the recent
renewal which enables our relationship
to continue to thrive.”
Richard Evans, Head of Training at
AirTanker, said: “Our continued
AIRCRAFT IT Operations • Q3/2025 • 22
NEWS
Simorg_ilan_108x144mm.pdf 1 6.05.2024 13:43
commitment to working with Evoke
was an easy decision. Their flexible
approach to supporting and further
developing a Training Management
System that enables regulatory
compliance and gives us the data to
support the needs of our people was a
major factor. In addition, they’re nice
people and easy to work with, which is
essential when managing a complex
operation that challenges the norm.”
The decision to extend working with
the Evoke team and select EFOS for a
further term reflects Airtanker’s
ultimate trust and confidence in Evoke’s
expertise and the value EFOS Training
delivers. As they embark upon the next
phase of their partnership, some
exciting new enhancements are already
underway to elevate training
delivery even further.
AirTanker is a flexible and responsive
world leading aviation service provider.
Their capability spans across end-toend
maintenance, military and civil
flying programmes, training, and major
aircraft upgrades. AirTanker’s primary
role is to ensure the safe and effective
operation of the RAF’s fleet of Voyager
aircraft which provides sole air-to-air
refuelling (AAR) capability to the RAF
and also provides air transport and
aeromedical evacuation. Their fleet
consists of 14 Aircraft — nine of which
are typically in use by the RAF, five
aircraft are available for leasing to the
civil market to customers such as Jet2.
com, and one is their flagship ‘Vespina’
aircraft which is available to transport
senior members of parliament such as
the Prime Minister as well as members
of the royal family.
The service AirTanker provides
underpins the RAF’s strategic and
tactical operation of the aircraft. As well C
as aircraft delivery, AirTanker are
M
responsible for all aspects of Voyager’s
operation from crew training and Y
maintenance through to dispatch.
CM
Evoke Systems Limited has been
delivering innovative cloud-based MY
solutions to the aviation industry for
CY
over 20 years, specialising in crew
training, leave management, shift CMY
handover and incident management,
K
and document management. Serving
airlines, cargo and low-cost carriers,
private charters, and the wider aviation
industry across the globe, Evoke helps
to streamline and automate processes,
improve workflows, and ensure
compliance. By supporting stretched
departments with effective tools that
leverage automation and powerful data
insights, Evoke empowers teams to
work safely, and with greater
organisation and efficiency. Their
proven platform, EFOS, enables users
to stay informed, motivated, and
operationally ready.
Read the full story on Aircraft IT Website
AIRCRAFT IT Operations • Q3/2025 • 23
NEWS
AIRCRAFT COMMERCE RECRUITMENT AND
AIRCRAFT TRADING SERVICES
AVIATION IT
Air Astana and FlyArystan select
StorkJet to provide comprehensive
suite of fuel efficiency solutions
Unrivalled Aviation IT knowledge with a global network
of key contacts to support specialist IT positions
IT Vendors covering all roles from software engineer to executive search
Airlines and Operators for specialist IT / digital positions
MRO Facilities and OEMS for specialist IT / digital positions
• Tailored solutions, including Permanent Placements,
Talent Acquisition Strategies & Consultancy Services
• Experts in Talent Attraction and Assessment
Neil Engerran, Head of Recruitment and Aircraft Trading Services:
US Office +1 201-637-2211, UK Office +44 1403 230 700
Email: Neil.engerran@aircraft-commerce.com
Air Astana, the flag carrier of
Kazakhstan, and its low-cost
subsidiary FlyArystan announced in
mid-July 2025 that they have selected
StorkJet to provide a comprehensive
suite of fuel efficiency solutions
following a thorough evaluation
process. These innovative, data-driven
technologies will streamline flight
operations to reduce the airline’s
carbon footprint, lower operating costs,
and support sustainable growth.
Air Astana has been a StorkJet
customer since 2019, initially using the
AdvancedAPM service. After
experiencing firsthand the reliability
and impact of StorkJet’s solutions, the
airline decided to expand the
partnership. As part of the new
agreement, AdvancedAPM will cover
the entire fleet, delivering accurate,
tail-specific performance factors. This
will enable Air Astana to improve daily
fuel planning, reduce overburns, lower
fuel consumption, and enhance flight
safety. In addition, the airline will
implement Idle Factor Optimization to
improve descent efficiency and
energy management.
FuelPro, StorkJet’s web-based fuel
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AIRCRAFT IT Operations • Q3/2025 • 24
NEWS
efficiency dashboard, will track distinct
fuel initiatives across all flight phases.
Powered by tail-specific performance
models, FuelPro supports teams such as
Fuel Management, Flight Operations,
and Dispatch by enabling analysis of
historical flights, simulation of scenarios,
and identify precise saving opportunities
— leading to better decision-making and
improved operational efficiency.
Pilot engagement remains a
cornerstone of Air Astana’s fuel
efficiency strategy. To support this, the
airline is implementing FlyGuide —
StorkJet’s EFB application designed by
pilots, for pilots. FlyGuide offers
targeted insights through pre-flight fuel
briefings, in-flight support, and
post-flight feedback, promoting
continuous operational improvement.
FlyGuide FPO (Flight Path
Optimization) EFB application provides
full-flight optimization by providing
flight-specific optimized speed and
altitude profiles.
Air Astana will also implement
StorkJet’s newest innovation: FuelPro
Lab. Combining deep fuel analysis
expertise with AI-powered Large
Language Models, this advanced
framework uses QAR data to generate
custom parameters, models,
visualizations, and complex analyses —
delivering results in seconds.
“Air Astana is proud to partner with
StorkJet as we expand our data-driven
approach to fuel efficiency,” said Eoin
O’Malley, Head of Operations Technical
& Transformation at Air Astana. “By
placing our pilots and dispatchers at
the center of our fuel efficiency
program, StorkJet’s tail-specific
performance modeling, AI-powered
analytics, and intuitive pilot EFB
applications provide the necessary
insights and tools needed to reduce our
environmental footprint, while
maintaining the highest standards of
safety and operational performance.”
StorkJet specializes in SaaS
(Software-as-a-Service) solutions and
consulting services that help airlines
enhance fuel efficiency and operational
performance. By leveraging cuttingedge
technologies such as Machine
Learning, physics-based modeling, and
big data analytics, StorkJet delivers
advanced tools to drive measurable
results with its comprehensive product
portfolio, which consists of:
• AdvancedAPM, Aircraft
Performance Monitoring for
accurate fuel planning;
• FuelPro, which helps gain savings
across 48 fuel initiatives from
all flight phases;
• FlyGuide, an EFB application for
pilots, which helps them plan the
flight in an optimum and
informative way and gives intuitive
feedback after the flight;
• The FlyGuide Flight Path
Optimization (FPO) module
provides pilots with optimum
speeds and altitudes for climb,
cruise, and descent, along with
high-resolution weather data on
the flight route.
It spans all fuel-efficiency domains and
supports all aircraft types, offering
unparalleled flexibility and making
StorkJet your one-stop partner for fuel
optimization.
Read the full story on Aircraft IT Website
☆ Runway Analysis
☆ NOTAMs & Weather
Calculations
☆ Reduced Power Takeoff
S T A R
☆ Weight & Balance
☆ Maximized Payload
☆ Synchronized Data
Between Operations & Flight Crew
asapinfo@asapinc.net +1 (724) 742-4777 www.asapinc.net
AIRCRAFT IT Operations • Q3/2025 • 25
NEWS
flydocs and Air Astana announce long-term partnership to
accelerate digital transformation
flydocs, an aviation global leader in digital records,
asset management and digital engineering services,
and Air Astana, Kazakhstan’s award-winning flag
carrier, announced, in mid-July, their strategic
partnership to digitize the records management
process with flydocs’ market-leading Digital
Records Management (DRM) solution across its fleet
of over 60 aircraft.
The collaboration brings together solutions from
flydocs to create value out of aircraft maintenance
data for Air Astana in the form of digital records
management, ensuring smooth integration with their
maintenance and engineering systems. Air Astana will
experience first-hand benefits of flydocs’ software
package, including the integration with their
M&E system-TRAX.
Commenting on the partnership, Andy Smith, Chief
Commercial Officer, flydocs said, “We are pleased to
partner with Air Astana, as this collaboration marks a
pivotal milestone in establishing our global footprint in
Central Asia. With our core records management
platform, we will fully support them in their digital
transformation journey. Being selected as Air Astana’s
preferred partner reinforces the tangible benefits of
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There has never been a better time
to go paperless with eTechLog8
Find out more
+44 (0)333 888 4044 info@conduce.net www.conduce.net
AIRCRAFT IT Operations • Q3/2025 • 26
NEWS
the flydocs DRM solution, which
maximizes asset value and enhances
efficiency, compliance and operational
excellence. We look forward to working
closely with them to deliver innovative
solutions and accelerate digital
transformation.”
Pratap Shetty, Director IT
Operations and Engineering Systems at
Air Astana, said, “In our digital
transformation journey of aligning
technology with our business strategy,
we’re excited to build on our existing
commitment to excellence and
customer-centric service with flydocs, a
global leader in digital records and
asset management. With their support
of streamlined DRM software and
holistic solutions, we look forward to
digitizing our aircraft maintenance
records with improved data accuracy,
real-time Information, and compliance
management. As we continuously
explore evolving technologies, this
partnership is a testament to our
ongoing commitment to enhancing
passenger experience with improved
operational efficiency and
sustainable growth.”
flydocs is an asset management
solution provider with the aviation
industry’s most comprehensive solution
for creating value out of aircraft
maintenance data. We offer the tools
and expertise that allow all industry
stakeholders to drive sustainable
innovation to help build the future of
the commercial aviation asset lifecycle.
Recognized as a global leader in digital
records management, flydocs was
founded in 2007 and is 100% owned by
Lufthansa Technik. With over 300
employees in multiple locations spread
across the globe, flydocs is trusted by
over 75 airlines, lessors, and MROs to
deliver measurable long-term
operational and cost efficiencies.
Read the full story on Aircraft IT Website
GPS Interference Detection
in Lido Navigation Solutions
Smarter Navigation. Safer Skies.
Stay ahead of GPS jamming and spoofing with real-time
updates in Lido mPilot and Lido eRoute Manual.
.
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AIRCRAFT IT Operations • Q3/2025 • 27
NEWS
All Nippon Airways (ANA) selects the flight planning solution
Lido Flight 4D from Lufthansa Systems
ANA invests in nextgeneration
flight planning
All Nippon Airways (ANA), Japan’s
largest airline and a 5-star carrier by
Skytrax, announced in mid-July 2025
that it has selected Lido Flight 4D, the
most advanced flight planning solution
from Lufthansa Systems, and has just
started the implementation for ANA’s
use. With this move, ANA reinforces its
focus on stability in flight operations
while enhancing cost efficiency through
next-generation aviation IT.
Lido Flight 4D supports superior
route optimization, highly automated
flight planning, and improved fuel
efficiency by incorporating real-time
data, such as airline-specific operational
data, weather conditions, and airspace
restrictions. Central to ANA’s
implementation is the adoption of Lido
Flight 4D Integrated Flight Support
(IFS), which combines flight planning,
monitoring, and in-flight support. The
solution empowers ANA to elevate its
flight management standards, ensuring
unparalleled reliability and maintaining
the highest safety standards across its
global operations.
“We are proud to welcome ANA to
the Lido family. As a flagship customer
in Asia, their decision underscores our
strong growth in the region and
confirms the relevance of the solutions
we offer for complex operational
environments,” said Stefanie Neumann,
CEO of Lufthansa Systems. “Our
Next-Generation Operations Concept is
founded upon the impending digital
transformation and AI integration. Even
in its ongoing development phase at
the time of our decision, Lido Flight 4D
Ground Server now providing business intelligence, including CO2 Emissions Monitoring
Enabling airlines to enhance their operational efficiency,
compliance, and revenue generation across Flight Ops (EFB),
Maintenance, and Inflight Services.
Flight Operations
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AIRCRAFT IT Operations • Q3/2025 • 28
NEWS
IFS demonstrated capabilities that
were most aligned with our concept.
Its cutting-edge automation,
significant potential, and seamless
integration into our operations made it
the best-in-class choice to support our
operational goals. Simultaneously, we
recognize the challenge of transitioning
our mindset from manual to datadriven
automation. To achieve this
strategic objective, we selected the
most reliable system, a decision
significantly influenced by the
flexibility of the Lufthansa Systems
team in supporting our specific
operational workflows,” said Kazuto
Shiba, Vice President, Operations
Management Center at ANA.
Lufthansa Systems will collaborate
with ANA to develop the capability for
pilots to make adjustments to
dispatcher-prepared flight plans,
allowing the integration of the latest
operational insights into the operational
flight plan. The pilot planning interface
enables changes to altitude, speed, and
route options as part of ANA’s
established briefing process.
“With Lido Flight 4D IFS, we have
introduced a new era of flight
planning to the market. ANA’s
commitment underlines the industry’s
trust in the strategic direction we are
taking. Our collaboration with ANA
demonstrates our ability to deliver
best-in-class flight management
solutions while adapting to customer
needs — laying the foundation for
scalable innovations and operational
efficiency,” said Philipp Barzen, Head of
Lido at Lufthansa Systems.
The integration of Lido Flight 4D
supports ANA’s strategy to remain at
the forefront of innovation in aviation
by providing measurable value through
optimized flight routings, reduced
environmental impact, and increased
operational efficiency. This project also
marks a strategic milestone for
Lufthansa Systems, as ANA is the
company’s first customer in Japan to
implement Lido Flight 4D.
All Nippon Airways (ANA) was
founded in 1952 with just two
helicopters and has grown to become
the largest airline in Japan. Today, ANA
HOLDINGS Inc. (ANA HD) is
recognized as one of the World’s Most
Admired Companies by Fortune. ANA
HD was established in 2013 as the
largest airline group holding company
in Japan, comprising 71 companies. It
offers three distinct airline brands:
ANA, Peach, the leading LCC in Japan,
and AirJapan, launched in 2024 for
international routes covering Asia.
ANA’s legacy of superior service has
earned SKYTRAX’s 5-Star rating every
year since 2013, making it the only
Japanese airline to win this prestigious
designation for 12 consecutive years. In
2025, ANA was honored with
FlightGlobal’s Executive Leadership:
Asia-Pacific Award for its visionary
leadership and strategic growth. ANA is
also a four-time recipient of the ATW
Airline of the Year award, recognized
for excellence in aviation. ANA HD has
been selected as a member of the Dow
Jones Sustainability World Index list for
eight consecutive years and the Dow
Jones Sustainability Asia Pacific Index
list for nine consecutive years.
Read the full story on Aircraft IT Website
Same Ownership. New Name. Same Commitment to Excellence.
eTT Aviation is now SkedFlex.
After years of serving the aviation industry with innovative solutions,
we’re taking flight under a new name: SkedFlex.
Our new brand reflects exactly what we deliver — powerful, flexible
scheduling and operational tools built for airlines, charter operators,
and aviation teams worldwide.
What changed on September 1, 2025:
Our website is now www.skedflex.com
Our emails now come form the @skedflex.com domain
What does not change:
The same expert team you know and trust
Our comprehensive Air Operations Suite - including Flight and
Crew Management (FCMS), Flight Planning, and our Management
Information System for Aviation (MISA)
Our unwavering commitment to your success
FCMS
Flight and Crew
Management System
Air Operations
Suite
FLIGHT
PLANNING
Visit us online
at skedflex.com to schedule a free, customized demo!
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AIRCRAFT IT Operations • Q3/2025 • 29
NEWS
Porter Airlines deploys Digital Winglets for best-in-class fuel
savings, on-time performance and schedule reliability
With Digital Winglets Porter saves 2-3 Percent of
Fuel Per Optimized Flight and Improves On-time
Performance Network-wide
Right at the end of July 2025. Porter Airlines, the
fastest growing airline in Canada, and APiJET, the
developer of the leading flight path optimization
offering, Digital Winglets, announced the
deployment of Digital Winglets across Porter
Airlines’ North American fleet of Embraer E195-E2
aircraft. Digital Winglets is a flight path optimization
(FPO) solution that builds on NASA’s Traffic Aware
Strategic Aircrew Requests (TASAR) technology.
NASA’s TASAR, along with APiJET’s proprietary
algorithms, mapping technologies and live aircraft
state data solutions, enable air carriers worldwide to
make deconflicted, route-specific flight optimization
decisions to save fuel, improve schedule reliability and
on-time performance, and reduce carbon emissions.
Porter Airlines operates the world’s largest fleet of
Embraer E195-E2 aircraft, and the deployment of
Digital Winglets will allow them to save 2-3% fuel
and 1-2 minutes per optimized flight, while reducing
delays network-wide.
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AIRCRAFT IT Operations • Q3/2025 • 30
170°
17
NEWS
tools that allow us to optimize flights in
real-time for the most fuel-efficient
routing, which improves on-time
performance and helps us deliver the
elevated passenger experience that
Porter is known for,” said Kent
Woodside, executive vice president and
COO at Porter Airlines. “The time and
cost of introducing new technology
across a fleet can be challenging.
Deploying Digital Winglets was
seamless, and APiJET provided a
personal level of hands-on support
throughout the process. Our continuing
fleet expansion means that each new
aircraft is seamlessly added to the
platform immediately.”
“With Digital Winglets, Porter can
optimize to save fuel and reduce
enroute time, improving schedule
performance while achieving emissions
reductions as well. Porter has a bold
vision for expansion, and we are excited
to work with them to further achieve
their objectives for customer
experience and efficiency,” said Rob
Green, CEO of APiJET.
Digital Winglets is architected with
a unique combination of online and
ground-based technologies which
allowed Porter to deploy it quickly and
seamlessly into their fleet of 46
Embraer E195-E2, with no hardware or
software to install. As Porter continues
its planned expansion of up to 100
Embraer E195-E2s, the benefits of
Digital Winglets will be immediately
available with no additional work.
Since 2006, Porter Airlines has been
elevating the experience of economy
air travel for every passenger, providing
genuine hospitality with style, care and
charm. Porter’s fleet of Embraer
E195-E2 and De Havilland Dash 8-400
aircraft serves a North American
network from Eastern Canada.
Headquartered in Toronto, Porter is an
Official 4 Star Airline® in the World
Airline Star Rating®.
APiJET. Based in Seattle, WA,
APiJET is the aviation software
company behind Digital Winglets, the
flight route optimization solution that
provides real-time, conflict-free,
alternative flight paths. Digital
Winglets continuously analyzes flight
telemetry, including aircraft
performance, wind, restricted airspace,
convective weather, turbulence, and
conflicting traffic, recommending
real-time, conflict-free vertical and
lateral rerouting. Digital Winglets
reduces fuel burn and flight time,
accelerating sustainability goals.
For an informal 45 min. demo session
loretta@skykeys.aero
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AIRCRAFT IT Operations • Q3/2025 • 31
NEWS
SkyUp Adopts Comply365’s Training
Management System to drive compliance
and scalable growth
At the end of July 2025, Comply365 LLC, a leading
global provider of operational content, training and
safety management solutions powered by AI, for the
global aviation industry, announced its partnership
with SkyUp, a dynamic Ukrainian Charter and
low-cost carrier, to implement Comply365’s
advanced Training Management System, Qualtero,
to streamline and modernize its qualification
training program. The partnership also covers a
second AOC, SkyUp MT based in Malta.
SkyUp will benefit from a cutting-edge, modern
training management solution trusted by leading
airlines globally which ensures seamless compliance
and effortless retrieval of training data to track
regulatory and corporate audit needs. With
Comply365’s market-leading Training Management
System, the airline will implement Performance
Evaluation, Training, Qualification Management,
Courseware Delivery, and Reporting modules to
standardize training, increase operational efficiency,
and ensure consistent, compliant training
experiences. SkyUp will also gain real-time visibility
into training performance and qualifications while
optimizing processes to drive sustainable growth.
“We are delighted to support SkyUp with
modern, agile training management that will simplify
performance evaluation and qualification tracking,
ensuring employees stay qualified and compliant as
the airline grows,” said Ilia Kostov, CEO of
Comply365. “This collaboration marks another step
forward as we continue to transform training and
operational excellence across the global aviation
industry — ensuring safety, compliance, and
efficiency at every level.”
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To learn more visit ideagen.com/solutions/quality/coruson
AIRCRAFT IT Operations • Q3/2025 • 32
NEWS
ASAP celebrates
30- year Anniversary
In early August 2025, ASAP marked an
incredible milestone — 30 years of
serving their customers, growing with
the industry, and evolving with
purpose. A spokesperson for ASAP
said, “We want to extend our deepest
gratitude to every employee — past and
present — whose hard work, dedication,
and innovation have shaped our
journey. You are the heartbeat of
everything we do.
“To our loyal customers and
partners: thank you for trusting us,
challenging us, and growing with us.
Over the past 30 years, we have had
the pleasure of providing performance
data for over 300 different aircraft
types to over 220 airlines from all
around the world. Your support has
fueled our commitment to continuous
improvement and
meaningful solutions.
“Over the past three decades,
we’ve witnessed — and embraced —
immense change. With shifting
technology, growing demands, and
new challenges, we’ve stayed ahead by
innovating relentlessly. Our flagship
product, ASAP STAR, has transformed
dramatically over the years—adapting
to industry needs, integrating powerful
new features, and helping over 220
airlines work smarter every
step of the way.
“Here’s to 30 years of resilience,
relationships, and reinvention. And
here’s to the future — we’re just
getting started.”
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AIRCRAFT IT Operations • Q3/2025 • 33
NEWS
European Cargo chooses EFOS Leave
In early August 2025, Evoke Systems was incredibly
pleased to announce that European Cargo has
expanded their partnership with Evoke, selecting
EFOS Leave to manage its aircrew vacation processes.
Following their adoption of EFOS Training last year,
the decision to implement EFOS Leave reflects
European Cargo’s commitment to employ proven
technologies that increase operational efficiency and
fairness for aircrew members. EFOS Leave is a leading
cloud-based vacation management platform,
designed specifically for the aviation sector. It
automates the handling of complex policies,
contractual requirements, union rules, and bidding
windows. By allocating leave requests with speed,
accuracy, and transparency — it reduces manual effort
while ensuring fair outcomes for all. EFOS Leave
empowers crew with clarity and control over their
time off, something that’s essential to ensure teams
stay rested, focused, and ready to perform.
James Cartwright, Senior Commercial Manager at
Evoke, commented: “We take great pride when an
existing customer chooses to extend their use of our
solutions. European Cargo’s selection of EFOS Leave
is a strong endorsement of the system’s value and its
ability to simplify the complexities of managing
large-scale crew leave planning. We’re thrilled to
continue supporting them as they strengthen and
streamline their key processes to ensure they uphold
operational readiness.”
Evoke is proud to support European Cargo in this
next phase of their operational journey and remains
committed to delivering smart digital solutions that
make a tangible impact.
European Cargo is the UK’s largest widebody
cargo aircraft operator, operating Airbus A340-600F
aircraft across a variety of scheduled programs and
charter flights. European Cargo has a fleet of 12 Airbus
A340-600 aircraft with eight currently based at
Bournemouth Airport. Since 2022, European Cargo
has been converting its aircraft to full freighters using a
unique main deck cargo pod system. Four of the
modified aircraft are currently operational. Six
modified aircraft will be operational by October and
ten aircraft by the end of 2025. Each aircraft has a
maximum payload of 76 tonnes with 440 cubic meter
capacity across the upper and lower decks. The
A340-600F is capable of non-stop flight over long
distances, which along with its volumetric capacity,
makes it extremely suitable for carrying e-commerce
volumes from China to the UK.
Read the full story on Aircraft IT Website
Automation for your Operations!
www.s4a.aero
AIRCRAFT IT Operations • Q3/2025 • 34
NEWS
Philippine Airlines boosts safety
with Lufthansa Systems
In mid-September 2025, Philippine
Airlines (PAL) announced that it had
set to enhance flight safety,
operational reliability, and on-time
performance for its passengers
through a major digital transformation
partnership with Lufthansa Systems.
The agreement, signed in Manila, will
see PAL adopt the advanced flight
planning and crew management
solutions from Lufthansa Systems.
“Our number one priority is safety
— for both our passengers and our
crew,” said Capt. Roland Narciso, Senior
Vice President — Operations Group at
Philippine Airlines. “With Lufthansa
Systems, we found a technology partner
that offers aviation-specific functionality
and a consistent data foundation. Their
flight planning and crew solutions
provide system and data integration,
which will help us operate smoother,
safer, and more efficient flights.”
The flight planning solution, Lido
Flight 4D, will support PAL’s dispatch
teams with route optimization,
automated flight planning, and
improved fuel efficiency. By using
real-time data such as airline-specific
operational data, weather
conditions, airspace restrictions, and
rule-based automation, dispatchers will
be able to focus on exceptions and
manage flights more efficiently. With
the introduction of Lido Flight 4D, PAL
reinforces its commitment to
operational excellence and the highest
Group Photo Signing Ceremony; left to right,
Alvin Limqueco (PAL), Rabbi Vincent Ang (PAL),
Richard Thomas Nuttall (PAL), David Parrish
(LSY), Olivier Freiberger (LSY), William Hu (LSY);
Copyright: Lufthansa Systems
safety standards.
The crew management solution
provides crew planners and controllers
with valuable decision-making tools.
Additionally, it leverages machine
learning and superior optimization to
shorten rostering cycles while
delivering robust and equitable
resource planning that balances the
airlines’ operational needs and its
crews’ lifestyle needs.
“Philippine Airlines is a significant
airline internationally and in Southeast
Asia, and we are proud to be their
partner in establishing a more
resilient, operational environment
with seamless system integration
and data accuracy, enhancing its
ground-to-air operations,” said David
Parrish, Senior Vice President, Head of
Sales & Client Management at
Lufthansa Systems Asia Pacific.
Read the full story on Aircraft IT Website
AIRCRAFT IT Operations • Q3/2025 • 35
NEWS
30 years of innovation — shaping the future of aviation IT
• Lufthansa Systems combines three
decades of experience with forwardlooking
technology;
• From cloud-based operations to
AI-driven efficiency — Lufthansa
Systems sets new standards in
aviation IT;
• The future of aviation IT is intelligent,
connected, and automated.
For 30 years, Lufthansa Systems has been at the
forefront of aviation IT, driving digital transformation
and enabling airlines to become smarter and more
efficient. Founded in 1995 to elevate Lufthansa’s IT
operations, the company quickly became a driving
force in the digital evolution of the aviation sector.
Today, its impressive product portfolio supports many
critical airline business processes on the flight deck, in
the cabin, and on the ground, serving more than 350
customers worldwide across all sizes and business
models. Lufthansa Systems continues to lead with
cutting-edge technologies that address the most
pressing challenges in aviation. They meet these
requirements by utilizing advanced technologies and
developing solutions designed to enhance airline
operations’ predictability and efficiency.
The paperless flight deck is now a reality — and
without Lufthansa Systems, who introduced digital
navigation charts back in 2004, it wouldn’t be. Lido
Flight 4D Integrated Flight Support (IFS) continues to
optimize routes, enhancing efficiency while
contributing to sustainability goals by reducing fuel
consumption and CO₂ emissions. As the industry
embraces new distribution models, Lufthansa
Systems is setting new standards by redefining
financial processes. SIRAX/ONE Order allows airlines
to seamlessly integrate revenue accounting into an
order-focused environment, simplifying financial
management and enhancing transparency. The smart
operations control assistant NetLine/Ops++ aiOCC
uses reinforcement learning to enable real-time
disruption management, helping airlines minimize
AIRCRAFT IT Operations • Q3/2025 • 36
NEWS
delays and optimize resources. Another
recent innovation generates profitable
flight schedules from scratch or refines
existing ones, allowing the airline to
adapt to volatile market conditions and
maximize network profitability swiftly.
“For 30 years, Lufthansa Systems
has been shaping aviation IT with
cutting-edge solutions. From AI-driven
operational control to seamless
financial processes and optimized flight
planning, our technology has helped
airlines to navigate a fast-changing
industry. The future of aviation IT is
intelligent, connected, and automated
— and Lufthansa Systems is leading the
way,” said Stefanie Neumann, CEO of
Lufthansa Systems.
Cloud-based infrastructure and
intelligent IT solutions drive the
innovation strategy of Lufthansa
Systems. By enabling optimized flight
planning, digitalized processes, and
scalable cloud solutions, airlines reduce
their environmental footprint while
ensuring operational flexibility. The
Global Aviation Cloud offers a highly
secure and scalable environment for
mission-critical applications, built on
partnerships with Google Cloud and
Microsoft Azure. This multi-cloud
approach enables seamless
deployment across diverse airline
systems, reducing environmental
impact while enhancing
operational flexibility.
As sustainability becomes a defining
factor in aviation, smart IT solutions
play a critical role — from AI-driven
route optimization to digitalized
workflows and cloud-based efficiencies
that reduce hardware dependency.
“We need a holistic approach to
aviation technology: The demand for
integrated solutions is growing as
airlines shift from solving isolated
departmental challenges to enhancing
cross-functional collaboration. Our
iterative, agile approach to
development is key to driving
innovation and ensuring technology
meets real-world needs faster and more
effectively,” said Neumann. “AI still has
its limitations, but its potential is vast
— and the next decade will see it play
an even more critical role in shaping the
future of aviation. That’s why Lufthansa
Systems is investing heavily in cloudbased
solutions, AI-driven decisionmaking,
and real-time operational
control systems to drive this
transformation.”
Lufthansa Systems GmbH, a leading
airline IT provider, has been shaping the
future of digital aviation for 30 years.
Helping airlines unlock their full
potential, the company combines
profound industry know-how with
advanced technological expertise. A
subsidiary of the Lufthansa Group, the
company offers its more than 350
customers worldwide, a portfolio with
often market-leading products that
cover all airline business processes
— on the flight deck, in the cabin, and
on the ground. Lufthansa Systems is
committed to improving its own
environmental footprint and that of its
airline customers of all sizes and
business models. Headquartered in
Raunheim near Frankfurt/Main,
Germany, Lufthansa Systems employs
around 3,000 people at its locations
in 16 countries.
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AIRCRAFT IT Operations • Q3/2025 • 37
NEWS
A fraud alert for the sector: a note from International Flight Support
Among the many things of which people in the
sector need to be aware, there is fraud. It might seem
a small risk but a recent incident reported by IFS
suggests that there is never room for complacency.
We are publishing, on their behalf, IFS’s report of the
incident that they encountered but Aircraft IT has not
been involved in the incident in any way.
Views expressed in the report are not the views
of Aircraft IT.
FRAUD ALERT! Fraud incident involving
Kalstar Aviation and related parties
Report by IFS.aero: We are issuing this statement to
inform our partners, customers, and peers of a recent
incident that raises broader concerns for the aviation
technology sector. In April this year, we were
approached by individuals claiming to represent
Kalstar Aviation. These individuals presented forged
corporate documents and
what appeared to be a
credible business proposal
involving new investors
and the resumption of
operations. They
specifically requested that IFS develop a new module
in order to allow them to operate in their region, as
the data in their current system did not provide the
details required for local civil aviation authorization.
Notably, just prior to their contact, we had been
approached by a representative of a third-party
provider offering a license for their navigation
database. The specifications of the data offered by
this provider were coincidentally identical to what the
fraudulent parties later insisted would be required for
their project. The scope of the fraud included among
others: a fake website, fake contracts with fake
individuals, falsified SWIFT bank transfers, etc.
As a result, we entered into a contractual
relationship with the same third-party database
provider under what turned out to be false pretenses.
We now recognize that these events were connected.
Aviation Software Providers Beware
We have since learned that this is not an isolated case
and have subsequently filed a formal police report,
and an international investigation is now underway.
We are sharing this openly because trust and
transparency are core values of our company and
because others deserve to be warned. We view this as
an opportunity for improvement, to rethink how leads
are sourced, verified, and validated before business
agreements are concluded.
This incident highlights a real and growing risk in
our industry. As aviation becomes increasingly digital
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AIRCRAFT IT Operations • Q3/2025 • 38
NEWS
and data-driven, vulnerabilities like
these pose serious threats to trust,
integrity, and safe business practices.
Fraud schemes of this type are
becoming more sophisticated, and all
companies are at risk of being targeted.
Other companies in our field have
reported nearly identical fraud
attempts, with the same third-party
provider repeatedly named as the sole
commercial beneficiary in each
scenario. We invite you to draw your
own conclusions. (e.g. https://write.
as/04cg4iopz9f3s.md).
We have engaged in discussions
with the third-party data provider in
order to prevent similar incidents and
hope for an amicable solution. We
remain open to dialogue with all parties
committed to raising these standards
and preventing similar fraud from
harming the integrity of our
industry in the future.
Sincerely,
International Flight Support,
Management Team
• Views expressed in the report are not
the views of Aircraft IT and solely of
International Flight Support
Management Team
OASES unveils new brand
identity — ready for the
future of Aviation MRO
In mid-September 2025, OASES, a
leading provider of aviation MRO
software, revealed a bold new brand
identity, marking the start of a new era
for the company. The refresh includes a
redesigned logo, updated color palette,
and a completely new website — all
reflecting a modern, accessible,
future-ready aesthetic.
“We knew from the beginning that
this wasn’t just a design update,” said
Charles McFarlane, Head of Marketing
at OASES. “The brand refresh has been
developed to reflect where OASES is
heading. From small details like colors
and typography, to larger projects like
our new website, every element has
been designed to match our ambitions
for the future.”
OASES creates powerful
airworthiness software. Their AIenabled
products empower Airlines,
MROs and CAMOs to manage their
maintenance activities and leverage
operational data to streamline their
business efficiency. OASES is part of
the Valsoft Aviation Software Portfolio.
Read the full story on Aircraft IT Website
AIRCRAFT IT Operations • Q3/2025 • 39
NEWS
One year of FlyGuide: how Volaris
engaged pilots to boost fuel efficiency
In late June 2025, Volaris marked a year since it
began its journey with StorkJet’s FlyGuide
application to enhance fuel efficiency through pilot
engagement. By leveraging tools that analyze
historical flight data and provide actionable insights,
FlyGuide has become an integral part of their
operations. This news article reflects on the
remarkable progress achieved over the past year,
focusing on key initiatives that have delivered
measurable improvements in both operational costs
and environmental sustainability.
Reflecting on the Journey:
A Year of Progress
After a full year of implementation, the results speak
for themselves. The graphic below presents
significant improvements, showcasing an impressive
33.7 kg of fuel savings per flight and a total of 3823
tons saved annually when sustained.
Figure 1: Summary of initiatives and savings.
These results were achieved through focused efforts
on specific initiatives, with FPC (Flight Path
Compliance), Climb, Cruise, Descent Speed and
Departure Reduced Flaps emerging as
standout use cases.
Use Case 1: FPC Descent Speed — Informed
Decisions for Optimal Results
One of the most impactful features of FlyGuide is the
Historical Flight tab, where pilots can review their
performance post-flight. By analyzing their descent
profile and comparing it to the optimum, pilots
can clearly see:
• What Mach/IAS they flew at and what was the
vertical deviation to the optimal profile;
• What was the company policy ECON speed at any
given moment of the flight;
• How much fuel/CO2/DOC they saved; and…
• How much more they could have saved by
optimum, IDLE descent profile.
This actionable feedback empowers pilots to adjust
their behavior on future flights, creating a cycle of
continuous improvement. The ability to visualize both
actual and optimal performance has been a key driver
of success. For example, in the graph shown, we
observe that delayed descent led to speed increase
followed by the use of speed brakes and an excessive
reduction in speed.
AIRCRAFT IT Operations • Q3/2025 • 40
Figure 2: Example of sub-optimum descent
By reviewing these detailed post-flight metrics, pilots
can master their descent management techniques.
This allows for targeted improvements in future
flights, ensuring smoother and more fuel-efficient
operations. The implementation of FlyGuide has
yielded significant improvements across the fleet.
Figure 3: Success Rate and DOC improvement for
Descent Flight Speed.
For instance:
• Success Rate: Improved from approximately
70% to over 80%;
• Direct Operating Cost (DOC): Reduced from 13 kg
to just 7 kg per flight.
NEWS
These results are clearly visible in the statistical
analysis, showcasing how FlyGuide empowers
pilots to make data-driven conclusions that impact
fuel efficiency and cost savings. By combining
post-flight insights with actionable
recommendations, FlyGuide continues to drive
measurable progress in descent management,
contributing to both environmental sustainability
and operational excellence.
Use Case 2: Departure Reduced Flaps —
Small Adjustments, Big Impact
Another initiative that drives fuel efficiency gains is
Departure Reduced Flaps. The optimum flap
configuration of the take-off performance
calculation tool is the one which gives the highest
FLEX setting (highest thrust reduction). Often the
differences in FLEX between flap settings are
marginal. FlyGuide’s Departure tab provides pilots
with recommendations for optimal take-off
configurations resulting in the lowest fuel
consumption. By processing historical data and
aligning with airline targets, the application identifies
the most fuel-efficient flap settings for specific
runways and intersections.
By accessing the Departure tab within the
FlyGuide app for their specific flight, pilots can
check recommended flap settings and understand
how these configurations impact fuel burn. Cases
where selection of lower flap setting results in
decrease of FLEX can be disabled in targets or pilots
can decide to take higher flap setting if take-off
performance calculations show difference in FLEX.
This feature allows pilots to make informed
decisions about flap settings, balancing operational
safety, maintenance costs and fuel efficiency. For
instance, a transition from a high-flap configuration to
a low-flap configuration resulted in a reduction of
take-off fuel from 216 kg to 202 kg for the same
departure runway. This improvement of 14 kg
highlights the tangible benefits of implementing the
recommended configurations.
Figure 4: Example of fuel consumption improvement
for runway 23L.
The progress achieved is further supported by data
from the FuelPro tool, a comprehensive analytics
platform designed to track and visualize fuel
efficiency performance across various initiatives. Over
the past year, the success rate for applying the
optimal flap configuration has increased from
approximately 60% to nearly 80%. This improvement
has directly contributed to a decrease in remaining
savings from 6.5 kg to 3.7 kg per flight with no change
in average engine thrust reduction.
Figure 5: Success Rate and DOC improvement for
Departure Reduced Flaps.
This case demonstrates how structured data,
actionable insights, and consistent pilot engagement
can drive measurable fuel savings and operational
improvements.
AIRCRAFT IT Operations • Q3/2025 • 41
Conclusion
One year after implementing FlyGuide EFB, the
results are clear: pilots are more engaged, fuel
efficiency has improved, and the airline is reaping the
rewards of data-driven decision-making. By
concentrating on broader initiatives like Flight Path
Compliance and the Reduction of Flaps during both
Departure and Arrival, the airline has achieved
measurable progress. These efforts have translated
into significant environmental and economic benefits,
with the airline managing to save nearly 4,000 tons of
fuel annually.
Marco Charles, Director of OCC at Volaris, noted:
“FlyGuide gives our pilots the right insights at the
right time, based on Data (facts) and with a fair way of
disregarding constraints and limitations effects which
are out of Pilots’ control, creating healthy feedback for
them and engagement from them. Such feedback
and engagement help to prepare safely and efficiently
each flight and track their performance over time. The
result is clear: measurable fuel savings,
flight after flight.”
Looking ahead, FlyGuide aims to continue
empowering airlines in their efforts to enhance
efficiency and sustainability. With the right tools and a
collaborative approach, there is still significant
potential for further improvements and savings. The
progress achieved so far is just the beginning of a
broader journey toward operational excellence.
NEWS
Fuel Efficiency, AI, and Performance Monitoring:
Highlights from StorkJet User Group Meeting 2025
On April 8–9, 2025, Warsaw became a global
meeting point for aviation professionals from
Europe, the Americas, Asia, and the Middle East. The
StorkJet User Group Meeting gathered over 20
airlines managing a combined fleet of nearly
3,000 aircraft.
This two-day forum focused on technology, data
analytics, and sustainable aviation. Held at
Elektrownia Powiśle — a unique and inspiring venue in
the heart of Warsaw — the event brought together
industry leaders to explore how innovation and
collaboration are shaping the future of
operational efficiency.
Day 1: Advanced analytics and new
capabilities
The first day focused on presenting the latest
developments in one of StorkJet’s core products —
FuelPro — along with FuelPro Lab, the company’s most
advanced platform for operational data analytics.
FuelPro Lab is a flexible analytical framework that
enables airlines to build custom parameters,
visualizations, and models using second-by-second QAR
data — using natural language conversation. Whether it’s
trajectory comparisons, overburn attribution, or
dispatcher-ready dashboards, it allows full control over
analytical logic and output. Integrated with BI tools such
as Power BI or Tableau, FuelPro Lab supports both
everyday decisions and strategic planning.
If you’d like to see how this solution works in
practice, we invite you to explore more at our recent
webinar recording focused on AI transformation in
fuel efficiency.
How can AI transformation in fuel efficiency
reshape your work?
The four analytical layers concept within FuelPro were
also presented, demonstrating how users can
transition from predefined fuel-saving initiatives to
fully customized dashboards and reports using the
Fuel Efficiency Dashboard.
AIRCRAFT IT Operations • Q3/2025 • 42
Among the key product updates showcased
during the session were:
• The Alerting Module for automatic monitoring,
detection and notification of operational
anomalies. Learn more in the article: How Alerting
Module supports proactive decision-making,
• The Emissions Reporting Tool, supporting
CORSIA and ETS (EU, UK and Swiss)
emissions programs and…
• Advanced taxi and contingency fuel prediction
models, fully integrated with flight planning
systems via API.
StorkJet highlighted that the development of both
FuelPro and FuelPro Lab is guided by two key pillars:
the real-world needs of airline customers and
alignment with evolving industry regulations. A
recurring theme throughout the event was the
importance of tailored solutions, as no single, generic
system can address the operational complexities of
every airline. That is why flexibility and customization
remain at the core of the platform’s design philosophy.
One of the sessions on Day 1 was dedicated to
recent developments and the upcoming roadmap of
FlyGuide, StorkJet’s in-flight decision support tool.
The presentation focused on how FlyGuide enhances
situational awareness by delivering phase-specific
guidance to pilots — based on performance data,
airline SOPs, and statistical benchmarks. New features
showcased included terrain visualization, traffic
awareness, and vertical profile charts supporting
more intuitive decision-making during climb and
descent. Additionally, FlyGuide now offers post-flight
analytics to support performance debriefing, as well
as direct feedback tools for pilots and managers. All
of these updates reflect a single aim: to help crews
apply best practices in real time and close the gap
between planning and execution.
NEWS
A highlight of the day was a case
study presented by Jaime Romero
Waldhorn, Fuel Efficiency Manager at
Wizz Air, who shared how the airline
uses statistical taxi fuel prediction and
API-based integration to achieve more
accurate and efficient flight planning.
The full case study is available here:
Improving efficiency of Wizz Air’s
taxi fuel planning.
Day 2: Performance
monitoring and the future of
operational data
The second day was dedicated to
exploring how data can drive more
effective technical monitoring and
support smarter operational and
environmental decisions. A key topic
was the evolution of AdvancedAPM,
StorkJet’s solution for monitoring
aircraft and engine performance.
Recent developments focused on
improving overburn attribution,
identifying the root causes of
degradation, and integrating precise
performance factors into flight planning
workflows. New capabilities also
included automatic significant
day-to-day changes and dedicated
modules for evaluating the impact of
maintenance actions.
A highlight of the day was a keynote
by Prof. Ulrich Schumann from DLR,
who shared insights on aviation’s
impact on climate change and
explained role of contrails.
Next, attention shifted to FlyGuide
FPO, a tool supporting tail-specific
flight path optimization. The system
simulates multiple scenarios for each
aircraft and identifies cost-optimal
climb, cruise, and descent profiles
— based on actual performance,
current weather, and operational
constraints. Trial results shared during
the meeting included savings achieved
and high pilot adoption.
The agenda also featured sessions
from industry partners. Flightkeys
shared insights on navdata handling
and trajectory optimization in complex
airspaces. Hinfact presented a proof-ofconcept
showing how adaptive
training, based on real pilot
performance and flight data, can
improve compliance with fuel initiatives
and generate measurable savings. NAV
Flight Services showcased their
NAVlink system, designed to improve
descent performance through
optimized wind uplinks and idle factor
harmonization across systems.
The day concluded with the
Statistical Perspective session, which
focused on interpreting performance
data in context. Instead of relying on
raw metrics, participants explored how
energy management, approach
techniques, and operational
consistency impact descent efficiency.
Final takeaways
• User Group Meeting 2025
confirmed that the future of
operational efficiency in aviation
lies in advanced analytics, process
automation, and the
intelligent use of data.
• FuelPro Lab, FlyGuide FPO, and
AdvancedAPM were presented as
one of the key enablers of this
transformation, providing airlines
with customizable tools to turn
complex data into
meaningful decisions.
• The event served as a forum for
showcasing innovation and as a
space for open exchange and
shared learning.
• StorkJet thanks to all participants
for their engagement, insights, and
contributions to shaping the
future of aviation.
StorkJet looks forward to seeing users
at the next edition.
AIRCRAFT IT Operations • Q3/2025 • 43
NEWS
Wizz Air takes fuel efficiency to the next level with
FlyGuide FPO (Flight Path Optimization) by StorkJet
In mid-August 2025, Wizz Air improved fuel
efficiency by implementing StorkJet’s FlyGuide FPO
(Flight Path Optimization) across its entire fleet.
With the FlyGuide FPO module, pilots are supported
with real-time, tail-specific recommendations for
optimal speeds and altitudes during climb, cruise, and
descent, delivered directly via FlyGuide EFB app. It
provides clear, actionable guidance, helping pilots make
better in-flight decisions. Before deploying FlyGuide
FPO pilots were using the FMS (Flight Management
System) to determine the most optimal speeds and
altitudes. As this technology originates from the 1990s,
it is generic, uses simplified calculations and limited
weather inputs, resulting in lower precision. It does not
provide feedback to flight crews, leaving pilots to rely
on manual decision-making.
With FlyGuide FPO pilots get real-time
recommendations about speeds and altitudes,
together with quick insight on alternative scenarios —
including the cost difference when making other
decisions. FlyGuide FPO uses highly accurate,
data-driven performance models, high-resolution
weather, and full integration of flight profiles using
cloud computing. Pilots also get insights to understand
why the optimum is where it is, what are the penalties
if they cannot maintain it, as well as feedback after the
flight. That is why, during the trial period, 88% of Wizz
Air’s pilots reported using FlyGuide FPO on almost
every flight, saying it improved their situational
awareness and provided easy-to-follow guidance.
After more than 10,000 test flights, the results spoke
for themselves: a fuel reduction of 0.5% to 1% per flight.
The implementation of the FlyGuide FPO continues
a successful collaboration that started in 2019. From
that time, Wizz Air has adopted the full range of
StorkJet’s solutions, including AdvancedAPM (Aircraft
Performance Monitoring for precise fuel planning),
FuelPro (Fuel Efficiency Dashboard to save across 48
areas of operations) and FlyGuide (EFB App to
support pilots in operational decision-making).
“FlyGuide FPO has proven to be a practical and
effective tool for our pilots,” said Diarmuid Ó
Conghaile, Chief Operations Officer at Wizz Air. “It fits
seamlessly into daily operations, supports better
decision-making in real time, and delivers real savings.
We are pleased to work with StorkJet on solutions that
bring operational benefits.”
“One of the key advantages of FlyGuide FPO is its
ability to deliver tail-specific optimization directly to
pilots in a clear and actionable way. This not only
translates into 0,5%-1% of fuel savings per flight but
also supports decision-making in real time. The fact
that most pilots use it on almost every flight speaks for
itself.” said Renata Niedziela, CEO of StorkJet.
With FlyGuide FPO now fully integrated across the
whole fleet (including NEO and CEO models, as well as
XLR), Wizz Air improves efficiency and gives its more
AIRCRAFT IT Operations • Q3/2025 • 44
than 2,000 pilots better tools to make more informed
decisions during every flight in areas that directly
influence fuel consumption.
Wizz Air operates a fleet of 237 Airbus A320 and
A321 aircraft. A team of dedicated aviation
professionals delivers superior service and low fares,
Wizz Air estimates to become the preferred choice of
75 million passengers in 2025. The airline is listed on
the London Stock Exchange under the ticker WIZZ.
The company was recently named one of the world’s
top ten safest airlines by airlineratings.com, the world’s
only safety and product rating agency, and named
Airline of the Year by Air Transport Awards in 2019 and
in 2023. Wizz Air has also been recognized as the
“Most Sustainable Low-Cost Airline” within the World
Finance Sustainability Awards in 2021-2025 and the
“EMEA’s most Environmental Sustainability Airline
Group of the Year” by the CAPA-Centre for Aviation
Awards for Excellence 2024.
Read the full story on Aircraft IT Website
NEWS
Comply365 announces acquisition of Beams
Accelerates AI strategy and
development of an industryfirst,
AI-powered platform
across operations, safety, and
training management
In mid-August 2025, Comply365, LLC,
a leading global provider of
operational content, safety and
training management solutions for the
aviation, rail, defense and space
industries, announced the acquisition
of Beams Technology GmbH a global
provider of artificial intelligence (AI)
for safety risk management within
aviation organizations. Beams has
pioneered a powerful Safety AI solution
for the aviation industry to automate
safety data processing and enable
proactive, predictive risk management.
This acquisition, which represents a
significant milestone in Comply365’s AI
strategy, accelerates Comply365’s
investment in development of an
industry-first, AI platform across
operations, safety, and training
management designed to better serve
Comply365’s over 450 worldwide
aviation, rail, defense and space
customers. Comply365 is a portfolio
company of Insight Partners and
Liberty Hall Capital Partners.
The acquisition of Beams will
enhance Comply365’s product
capabilities, strengthen its service
offering and expand its global
customer base. AI-driven innovations in
operations, safety and training
management are at the core of
Comply365’s unified platform vision
and Beams Safety AI is highly
complementary to Comply365’s
AI-first strategy. As an existing
technology partner to ASQS, a
Comply365 company and market
leader in Safety, Risk and Compliance
Management, Beams has already
delivered its flagship safety AI solutions
to ASQS customers in a fully
integrated manner.
Ilia Kostov, CEO of Comply365,
stated: “As an AI-first company, we are
embedding AI at the core of our unified
platform, enabling significantly smarter
and safer operations alongside faster
innovation. The acquisition of Beams
will further strengthen Comply365’s AI
capabilities and accelerate our AI
strategy of delivering AI solutions
across safety, training and compliance
that will unlock significant efficiencies
for our customers.”
Alan Sternberg, CEO of Beams,
stated: “Beams has become a world
leader in providing AI solutions for
aviation safety teams, bringing
advanced intelligence to safety and risk
data analysis. Joining the Comply365
family opens exciting opportunities for
Beams to expand into new areas such
as compliance and training
management, allowing us to deliver
even greater value to the combined
company’s customer base.”
Henry Frankievich, Managing
Director at Insight Partners, said: “The
acquisition of Beams further reinforces
Comply365’s technology leadership
and commitment to modernizing the
mission-critical areas of operations,
safety, and training management for
the highly regulated industries of
aviation, rail, defense and space —
industries that need greater technology
innovation and transformation. Beams’
Safety AI solution will help bridge that
technology gap and represents a major
milestone in advancing Comply365’s
unified platform vision.”
James Black, Partner at Liberty Hall
Capital Partners, added: “Over the past
15-plus years, Comply365 has provided
innovative and transformative software
solutions to the aviation, rail and
defense industries. We strongly believe
AI provides the next opportunity for
operators to realize more efficient and
safer operations, and this acquisition
demonstrates our willingness to invest
in bringing industry and technology
leaders together to realize
that opportunity.”
Beams is a cutting-edge insights
and artificial intelligence company that
helps companies and governments
automatically identify, assess, and
monitor risks and hazards in critical
business environments. The company’s
insight platform processes and
analyzes millions of operational safety
data at scale, employing AI and
software to enable faster, more
accurate decision-making at both the
strategic and operational levels. Beams
is incorporated in Germany.
Read the full story on Aircraft IT Website
AIRCRAFT IT Operations • Q3/2025 • 45
NEWS
China Airlines relies on planning solution from Lufthansa Systems
In late August 2025, China Airlines, a Taiwan-based
carrier, announced that it had selected the network
planning solution NetLine/Plan from Lufthansa
Systems to enhance its strategic decision-making
and competitiveness. Operating in a highly contested
market with two other major carriers, China Airlines is
the first in Taiwan to implement a sophisticated,
model-based solution for forecasting network
profitability and optimizing its route portfolio. The
solution is delivered as a cloud-hosted SaaS via the
Global Aviation Cloud from Lufthansa Systems,
ensuring high scalability and data security.
“Our market environment requires agile, datadriven
decisions to stay competitive and respond to
changing demand patterns,” stated China Airlines.
“NetLine/Plan provides the advanced modeling
capabilities we need to evaluate network scenarios
quickly and transparently, helping us strengthen our
profitability and plan for long-term growth. It will
support us in aligning capacity with demand in the
local market as well as in other key connecting
markets like Asia to North America. This cooperation
also supports China Airlines’ ESG goals by enhancing
fuel efficiency, reducing emissions, and promoting
paperless operations through optimized
planning solutions.”
Developed in collaboration with many leading
network carriers and aircraft manufacturers worldwide,
NetLine/Plan solves the toughest network planning
challenges: forecasting profitability, improving
efficiency, and increasing the network’s footprint. The
network planning solution enables airlines to evaluate
network planning scenarios with unmatched speed,
accuracy, and transparency. While other tools take
several minutes or even hours to deliver network
planning results, NetLine/Plan can perform a full
O&D-based network evaluation in less than 30
seconds, allowing network planners to work more
efficiently and evaluate multiple network scenarios at
once. Powered by the most sophisticated proprietary
models and data, NetLine/Plan can forecast
profitability with the accuracy and consistency that is
required in today’s fast-changing airline industry.
NetLine/Plan’s flexible views, analyzers, and reports
provide the transparency needed for the user to drill
down to the most granular level of the analysis and
make decisions with confidence.
Additionally, China Airlines has renewed its
contract for Lido Flight 4D, the advanced flight
planning solution from Lufthansa Systems. Lido Flight
4D is designed to optimize operational efficiency and
safety. It calculates the most efficient routes by
considering real-time data, such as weather
conditions, air traffic management restrictions, and
cost factors like air traffic control (ATC) charges. The
system offers flexible automation options, from fully
interactive to fully automated workflows.
Part of its extension involves the utilization of Lido
mBriefing, which is fully integrated into Lido Flight 4D.
AIRCRAFT IT Operations • Q3/2025 • 46
It offers pilots a unified and efficient experience,
spanning from pre-flight preparation to post-flight
reporting. The iOS-based mobile solution ensures that
flight crews have the necessary tools and information
at hand, making their workflows smoother and more
effective. Access to critical flight information is
secured even in offline mode, enabling pilots to
manage flight plans, order fuel, and document ATC
clearances regardless of connectivity.
“Our continued work with China Airlines builds on
a foundation of trust and proven results, now
extended from flight planning to network
optimization,” said David Parrish, Senior Vice
President, Sales & Client Management Asia Pacific at
Lufthansa Systems. “With Lido Flight 4D supporting
operational efficiency and sustainability goals, the
addition of NetLine/Plan marks the next step in
enabling fast, data-driven decisions across the airline’s
planning process.”
Read the full story on Aircraft IT Website
NEWS
Lufthansa Systems welcomes first Indian
partner for charting solutions with Alhindair
In late August 2025, Alhindair, a new regional airline
based in Kochi, India, became the first carrier in the
country to adopt a scalable charting solution from
Lufthansa Systems. The start-up airline, which plans to
begin operations in October 2025, will initially rely on
the paper-based Lido Route Manual to support its
pilots before seamlessly scaling up with Lido mPilot, a
digital EFB solution. The partnership, a first for charting
solutions from Lufthansa Systems in India, paves the
way for Alhindair to build its entire flight operations
infrastructure on the German-based company’s Lido
platform, its suite of flight planning and
navigation products.
“Lido Route Manual provides the reliable foundation
we need to ensure safe and standardized navigation
from day one,” said Reena Rahman, COO/Accountable
Manager at Alhindair. “As a start-up carrier preparing for
our first flights, having a proven and trusted charting
solution in place is essential for building efficient and
compliant flight operations from the ground up.”
Alhindair will begin operations using Lido Route
Manual, a paper-based charting solution designed to
meet the operational needs of commercial aviation.
The charts are to scale, aligned with magnetic north,
and follow a standardized layout with intuitive color
coding to support situational awareness. Key flight
procedure elements and terrain information are
embedded directly into the chart design, helping pilots
maintain orientation at all times. This setup supports
regulatory compliance and operational reliability from
the very first flight.
Looking ahead, the airline plans to introduce
Lido mPilot, the pilot navigation solution from
Lufthansa Systems. Designed for use on electronic
flight bags (EFBs), the application will provide
pilots with instant access to dynamically
generated enroute maps, terminal charts, an
Airport Moving Map (AMM), weather overlays, and
operational documents — all in one streamlined
interface. Once introduced, the solution will enable
more efficient flight preparation, improved situational
awareness, and real-time updates throughout every
phase of flight.
“This partnership marks an important milestone for
Lufthansa Systems, as it represents the first entry of
our charting solutions into the Indian aviation market,”
said Ashish Ahuja, Vice President, Sales & Client
Management Indian Subcontinent at Lufthansa
Systems Asia Pacific. “We are proud to accompany
Alhindair on its journey and look forward to providing
modern and flexible navigation solutions to more
airlines across the region.”
Read the full story on Aircraft IT Website
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AIRCRAFT IT Operations • Q3/2025 • 47
2024-11-26 10:03 AM
NEWS
THAI speeds up decision-making processes
with new solutions from Lufthansa Systems
In mid-September 2025, Lufthansa Systems
announced that Thai Airways (THAI) is utilizing their
state-of-the-art operations control and crew
management solutions, extending their use of the
NetLine suite from planning to operations. THAI,
therefore, profits from reliable solutions with a high
level of automation and experiences trustworthy IT
support as well as lower IT integration costs when
new releases become available.
Operations controllers make numerous complex
decisions every day. They react to unforeseen events
like weather or strike to minimize their impact, as such
disruptions can cause high costs for the airline. The
operations controller has to analyze several
information sources within minutes to find the best
solution. This becomes more challenging, especially
during peak times with a high risk of disruption.
The operations control system from Lufthansa
Systems collects and evaluates a wide range of data,
such as critical weather conditions or technical aircraft
limitations, alerting the operations controllers about
potentially critical situations so they can quickly
initiate measures to prevent and resolve disruptions.
THAI will also be using the new AI module, which
generates concrete recommendations on improving
operations in real-time, which is critical in this working
environment. To enable the user to make an informed
decision, the system provides additional information
regarding the impact of the proposed solution on the
overall resilience, the buffer, and the propagated
delay. The smart assistant focuses on
recommendations; the decision always remains with
the operations controller.
The smart crew management solution provides
crew planners and controllers with valuable decisionmaking
tools. Operationally feasible and cost-efficient
flight crew duty plans are not only the key to smooth
LSY Team and TG Team Go-Live NetLine_Ops ++
Copyright: Lufthansa Systems
and commercially viable operations — they are also an
important factor in air traffic safety as well as crew
and customer satisfaction.
Combined, these solutions assist THAI in a shorter
decision-making time when resolving pairing,
assignment, and crew control irregularities. THAI,
therefore, benefits from improved and robust crew
and aircraft planning, making roster planning, trip
trade, and aircraft assignment more efficient and
durable. This reduces aircraft delays, crew overtime,
and crew sick days, leading to an overall
decrease in costs.
“The competition in the airline industry is
challenging. We aim to provide our customers with
the best experience while staying profitable as an
airline. With Lufthansa Systems, we have a reliable
partner to assist us in optimizing our crew planning
and operations control,” stated Sarunpat
Santivechkul, Head of THAI Airways Operations
Control Centre. “Through our long-term relationship
and the many solutions, we already use from
Lufthansa Systems, we trust that their operations
control and crew management solutions are the
perfect fit for us.”
“THAI implementing our operations and crew
platforms, including our new AI module, is a testimony
to our long tenured partnership with THAI Airways
built on a foundation of high-quality service and
standards we pursue at Lufthansa Systems. Our
solutions are state-of-the-art and constantly being
optimized together with our customers,” said David
Parrish, Senior Vice President, Head of Sales and
Client Management at Lufthansa Systems Asia Pacific.
“We are pleased to expand our
partnership with THAI.”
Lufthansa Systems cultivates a long-term
partnership with THAI. THAI has trusted the aviation-
IT expertise from Lufthansa Systems for more than
twenty-five years. Currently, THAI uses many
solutions from Lufthansa Systems, including their
schedule management, slot coordination, network
planning, and codeshare management solutions. In
addition, THAI extended its contract for the mobile
pilot navigation solutions from Lufthansa Systems. All
these solutions including operations control and crew
management are run in the Global Aviation Cloud
from Lufthansa Systems.
Thai Airways (THAI) operates the airlines business
as a full service carrier, which provides the
transportation for passengers, goods, parcels and
postal through domestic and international routes,
including a warehousing service, ground handling
service, ground equipment services, in-flight catering
and aircraft maintenance services. THAI and its
alliance has a network of routes covering 30 countries
around the world. Throughout the period of more
than 60 years in the airline business, THAI has always
aimed to focus on safety and quality of service with
THAI touches for passenger comfort throughout the
journey which have made THAI become one of the
best airlines in the world guaranteed by the various
awards of recognition.
Read the full story on Aircraft IT Website
AIRCRAFT IT Operations • Q3/2025 • 48
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AIRCRAFT IT Operations: VENDOR FLIGHT LOG
VENDOR FLIGHT LOG: LUFTHANSA SYSTEMS
A ‘customer first’ approach and smart solutions keeps
customers engaged explains Jan-Peter Gaense
Jan-Peter Gaense is a passionate technology leader with over 20 years of
experience in aviation IT. As Senior Vice President NetLine and SIRAX at
Lufthansa Systems, he inspires global teams to drive innovation through AI, agile
transformation, and strategic collaboration. Known for his hands-on leadership
and commitment to continuous improvement, Jan-Peter loves to create new and
exciting products and solutions.
Aircraft IT: Your name, your job title, and the name
of the business?
Jan-Peter Gaense, Senior Vice President NetLine &
SIRAX at Lufthansa Systems GmbH
Aircraft IT: How did Lufthansa Systems get started?
J-P G: Actually, we’re celebrating our 30th anniversary
this year. In 1995, Lufthansa outsourced its IT
“…our team of aviation and digital
specialists loves to listen to our
customers, understand their pain
points, and create the product
or feature that creates
maximum value.”
department to a newly established subsidiary, which
has evolved into a leading provider of solutions that
make airlines smarter and more efficient. Today, our
portfolio supports over 350 customers worldwide —
across financial management, network planning,
ground operations, and flight decks.
Aircraft IT: What is the guiding business principle
that drives Lufthansa Systems?
J-P G: Customer first — our team of aviation and
digital specialists loves to listen to our customers,
understand their pain points, and create the product
or feature that creates maximum value. We focus on
collaboration internally and with our customers, not
only through focus groups and user groups but
on a daily basis.
Aircraft IT: What has Lufthansa Systems’ greatest
business achievement been to date, and why?
J-P G: Lufthansa Systems is one of the market’s
leading providers for several products, with more than
AIRCRAFT IT Operations • Q3/2025 • 50
350 airline customers worldwide. So, it’s hard to pick
just one. The NetLine suite, for example, covers the
entire process from network planning, flight planning
and codeshares to crew management until the day of
operations and provides the ideal basis for decisionmaking.
Connecting the dots between network
planning and the day of operations creates a more
robust and profitable flight schedule.
With SIRAX/ONE Order we provide the world’s
first fully ONE Order-capable financial solution. That
marks a big step into the future of airline retailing.
“Connecting the dots between
network planning and the day of
operations creates a more robust
and profitable flight schedule.”
AIRCRAFT IT Operations: VENDOR FLIGHT LOG
“We love creating smart solutions
to help airlines unlock their
full potential.”
Aircraft IT: What have been your disappointments
and what have you learned from them?
J-P G: Failures are always a great source of knowledge
and experience. For myself and my team, I embrace a
positive failure culture rooted in psychological safety.
So, for me there are no disappointments, it’s only
about learnings.
That also applies to talking to our customers,
sometimes projects and deliveries get delayed — not
dealing with this in an open and fair way just makes it
worse. So, when things don’t go according to
plan: speak up.
Aircraft IT: In a sentence, how would you summarize
what Lufthansa Systems does for aircraft
operations customers?
J-P G: We love creating smart solutions to help airlines
unlock their full potential.
Aircraft IT: What do you feel will be the next big
thing in operations Aviation IT?
J-P G: Apart from the obvious topic: AI — it’s the way
we work together. We see that airlines operated in
silos in the past. The different departments e.g.,
scheduling, revenue management, operations,
planning, they don’t talk enough to each other, which
increases inefficiencies. With our NetLine solutions,
we want to foster collaboration and make sure they
can use our tools in a consistent way. That means,
more integration of data, more automation and of
course, more use of AI.
Aircraft IT: What do you want your customers to say
about Lufthansa Systems
J-P G: I love working with Lufthansa Systems.
Aircraft IT: Jan-Peter Gaense, thank you for your time.
“With our NetLine solutions, we want to foster collaboration and make sure
they can use our tools in a consistent way. That means, more integration of
data, more automation and of course, more use of AI.”
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AIRCRAFT IT Operations • Q3/2025 • 51
CASE STUDY: EASYJET
easyJet improves Descent Performance
David Buckley, Flight Operations Manager – Efficiencies & Sustainability at easyJet explains
how digital tools are used to optimize descent profiles
AIRCRAFT IT Operations • Q3/2025 • 52
CASE STUDY: EASYJET
European airline easyJet operates 356 Airbus A320 family aircraft, operating
up to 2,000 flights on a typical summer day. In my role focused on
delivering efficiencies and sustainability, I manage a team of flight
efficiencies specialists, each concentrating on key functional areas: airports,
airspace, aircraft, and operational efficiencies capitalizing on sustainable practices.
In this article, I’ll explain the steps we took to optimize the descent profile
for every flight.
PATHWAY TO NET ZERO
As a responsible business, easyJet is committed to achieving Net Zero by 2050
and established a Net Zero pathway in 2022, as depicted in Figure 1.
EASYJET’S PATHWAY TO NET ZERO
Aeronautical data is at the core of NAVBLUE, our data powers avionics functions and also an
enabler for our EFB and integrated OCC solutions.
Our mission is to deliver reliable and complete aeronautical information to increase situational
awareness and ensure flight safety.
NAVIGATION DATABASE
Figure 1
The Net Zero pathway identifies two milestones: a 35% reduction by 2035
and net-zero by 2050. Focusing on the 2035 emissions intensity reduction
milestone, it is achieved through fleet renewal, Sustainable Aviation Fuel
(SAF), airspace modernization, and operational efficiencies. Airspace
modernization and operational efficiencies contribute significantly to the
35% reduction target by 2035 and are the primary focus areas of the flight
efficiencies team.
By 2050, we aim for a 78% direct emissions reduction, which will be achieved
through a range of existing and future technologies and solutions — with the
remaining 22% of emissions accounted for through Direct Air Carbon Capture,
through a facility in Texas being built by 1PointFive in partnership with Airbus. As
part of our Net Zero roadmap, we’ve identified various levers that can be applied
as technologies mature.
AIRPORT MAPPING DATABASE
AIRPORT OBSTACLE DATABASE
AIRCRAFT IT Operations • Q3/2025 • 53
CASE STUDY: EASYJET
DECARBONISATION LEVERS
Our strategy is Reduce, Replace, and Remove, as illustrated in Figure 2.
SUITE OF DECARBONIZATION LEVERS
Replace
‘Replace’ primarily involves fleet renewal with neo aircraft, but it also relies on the
availability of zero-emissions aircraft before 2050. It extends to replace the energy
sources we use, such as SAF and eventually hydrogen.
Reduce
Minimise our
energy use
Remove
‘Remove’ refers to Direct Air Carbon Capture (DACC) technology to extract carbon
from the atmosphere. There have been exciting developments in this area, and
we’re working closely with Airbus and 1PointFive to make it a reality.
Replace
Replace fossil fuels
with non-fossil
alternatives
Remove
Remove residual
emissions with
carbon
removals
DESCENT EFFICIENCY
A key aspect of operational efficiency is the descent phase of flight. We’ve
collaborated with Airbus for many years to enhance aircraft performance during
descent, aiming to make the performance database as accurate as possible with
real-world aircraft data.
DESCENT EFFICIENCY : STEP BY STEP APPROACH
Figure 2
Reduce
In flight operations, we’re primarily focused on ‘Reduce’, implementing actions
today to optimize efficiency.
Operational efficiency examples;
• This year we’ve deployed Pre-conditioned Air Units (PCAs) at Milan Malpensa
Terminal 2 across 16 contact stands.
This allows easyJet aircraft to turn off their Auxiliary Power Units (APUs), gas
turbines at the tail that provide electric power and air conditioning
during turnaround.
APUs consume significant fuel when aircraft are stationary, contributing to
noise and carbon emissions on the apron. To create a cleaner, quieter ground
environment for staff, passengers, and communities, we’ve replaced APUs
with hybrid PCAs.
• For the second example, airspace modernizations has been a major focus,
involving close collaboration with internal and external stakeholders. We’re
using big data to build digital twins of our aircraft and airspace.
This enables us to quantify total airspace inefficiency and identify the most
inefficient areas. This approach allows us to prioritize and target airspace
modernization where it’s needed most.
It supports our Net Zero roadmap by fully optimizing existing operations
within today’s airspace constraints, while working with Air Navigation Service
Providers (ANSPs) to modernize airspace structure for the future.
EIS database
Performance databases built
to conserve a robust top of
descent prediction and
guidance even with
unexpected wind conditions
Figure 3
Step 1
Descent Profile
Optimization
Performance databases re-identified to
improve fuel efficiency per aircraft &
engine type
Step 2
IDLE Factor Optimizer
IDLE Factor optimized to sustain
fuel efficiency per tail along its
lifecycle
“What’s advantageous about these solutions is that
they’re seamless for the crew. Optimized IDLE Factors
are regularly uploaded into the Flight Management
System (FMS) by avionic engineers, maintaining the
accuracy of a descent path computed by the FMS with
real aircraft performance”
AIRCRAFT IT Operations • Q3/2025 • 54
CASE STUDY: EASYJET
Descent Profile Optimization (DPO) is standard on every new A320 family neo
aircraft, and we chose to retrofit it to the rest of our fleet, over 200 aircraft to
achieve fuel burn and CO2 savings during descent.
We’ve also deployed NAVBLUE IDLE Factor Optimizer application (IFO)
across all aircraft to update each aircraft’s IDLE Factor, further reducing fuel burn
and CO2 emissions.
What’s advantageous about these solutions is that they’re seamless for the
crew. Optimized IDLE Factors are regularly uploaded into the Flight
Management System (FMS) by avionic engineers, maintaining the accuracy of a
descent path computed by the FMS with real aircraft performance.
The only guidance we provide to the crew is to fly a managed descent where
possible and respect the top of descent (TOD). Of course, Air Traffic Control
(ATC) constraints often limit the full savings potential of DPO and IFO, but we’ve
still observed significant improvements in fuel burn and CO2 emissions.
DPO AND IFO
Figure 4.1 shows an introduction to DPO and IFO functions.
INTRODUCTION TO DPO AND IFO FUNCTIONS
FMS profile with IDLE factor optimizer
Figure 4.1
Longer cruise at
optimum flight level
Fuel benefits on
deceleration
segment
Optimization of descent with
DPO at fleet level
This function permits the real time computation of the most optimum
descent based on a new FMS model updated from flight tests at fleet
level
Refine the Top of descent
with IFO for each MSN
An optimized IDLE Factor allows fuel savings and helps the energy
management by reducing in-service performance inconsistencies, on top
of DPO and for each MSN
Descent Profile Optimization (DPO)
Descent Profile Optimization (DPO) is a cutting-edge enhancement to the Flight
Management System (FMS) performance database, designed to calculate and
execute a more energy-efficient descent trajectory. Its core principle is to maximize
the time spent at fuel-efficient cruising altitudes by delaying the top of descent to
its optimal position.
DPO integrates highly accurate, updated engine and aerodynamic
performance models into the FMS. These models provide a precise
understanding of the aircraft’s actual performance, particularly at the low thrust
settings required for an IDLE-thrust descent. This precision significantly reduces
the need for conservative safety margins that previously mandated earlier
descents. Leveraging these models, the FMS can compute a descent profile that
closely adheres to the aircraft’s true IDLE capabilities. In managed descents, the
aircraft targets this optimized path, aiming to avoid unnecessary
thrust application.
A primary benefit of DPO is its ability to facilitate a more continuous, ‘oneslope’
descent, aligning with the principles of Continuous Descent Approaches
(CDA). This minimizes thrust-intensive level-off segments at lower altitudes,
which are a significant source of fuel consumption. While our statistical analysis
shows that fully managed descents are not always achievable due to ATC
constraints, the DPO retrofit provides substantial benefits even in a real-world
operational environment.
IDLE Factor Optimizer (IFO)
The IDLE Factor Optimizer (IFO) is a complementary solution that fine-tunes the
DPO performance model on a tail-specific basis for every aircraft in the fleet. It
accounts for minor performance deviations between individual aircraft and the
fleet-average model used by DPO. This ensures that the benefits delivered by DPO
are maintained and optimized throughout an aircraft’s service life.
The IFO solution utilizes DPO performance models to compare an aircraft’s
actual in-service descent performance against FMS predictions. Based on this
comparison, IFO computes a specific IDLE thrust correction, known as the IDLE
Factor. This optimized factor is then implemented in the FMS, ensuring the FMS
descent path more accurately matches the true IDLE thrust capabilities of that
specific aircraft.
AIRCRAFT IT Operations • Q3/2025 • 55
CASE STUDY: EASYJET
Operational Context
We worked closely with NAVBLUE and Airbus to approach the analysis of DPO
and IFO holistically. To distinguish the projects: Descent Profile Optimization,
retrofitted on all ceo aircraft, is part of the SESAR HERON (Highly Efficient Green
Operations) project, a large-scale demonstrator.
Simultaneously, we’ve collaborated with NAVBLUE on IDLE Factor Optimizer
(IFO) and Performance Factor Optimizer (PFO). Adopting a holistic approach,
we have used the same methodology to quantify the benefits from both DPO
and IFO, ensuring a comprehensive validation of the fuel savings.
Quantified Benefits
Moving on, figure 4.2 is a good visualization of the difference that
we’ve seen with DPO.
INTRODUCTION TO DPO AND IFO FUNCTIONS
Longer cruise at
Example of theoretical
optimum flight level
11 nm
trajectories on A320
(at given conditions)
FMS profile with IDLE factor optimizer
Figure 4.2
1.5nm
1.5nm
Fuel benefits on
deceleration
segment
DPO = 11nm
Idle Factor +1%: = +1.5nm
Idle Factor -1% = -1.5nm
Flight Conditions;
Cost Index = 0
ToD @ FL350, 300kt.
Landing CONF FULL
By calculating the descent path more accurately, DPO enables fuel savings by
allowing longer time at cruise level and less time at lower flight levels. Although this
article focuses on DPO and IFO, we also retrofitted the Continuous Descent
Approach (CDA) function, offering additional fuel and noise benefits, delivered by
deceleration during descent before final approach. Additionally, with CDA, two
pseudo waypoints are displayed on the Primary Flight Display (PFD), visualizing
the FMS calculated flap retraction points.
Figure 4.2 quantifies the impact of the IDLE factor on the descent path for a
flight at FL350 with a cost index of zero (CI=0), which corresponds to a minimum
fuel strategy. A negative IDLE factor shifts the top of descent closer to the
destination, whereas a positive factor moves it farther away. Under these specific
conditions, Descent Profile Optimization (DPO) extends the cruise phase by 11
nautical miles (NM), and applying an optimized IDLE factor of -1 provides an
additional 1.5 NM extension.
It’s also worth highlighting the evolution from pre-retrofit to today. Previously,
we used a fixed minus 3.5 IDLE factor across all aircraft, based on previous
Airbus guidance.
IFO/DPO BENEFIT METHODOLOGY
STATISTICAL ANALYSIS OPTIONS
No DPO
IF=0
PAIRED COMPARISONS
No DPO
IF=-3.5
DPO
IF=0
DPO
IFO
Ruled out due to differences flight by flight that could
bias results (e.g. weather, ATC)
Figure 5
No DPO
IF=0
POPULATIONS COMPARISONS
μ
σσσσ
μ
σσσσ
No DPO
IF=-3.5
μ
σσσσ
DPO
IF=0
μ
σσσσ
DPO
IFO
Retained due to removing some uncertainty and
checking statistical significance of results
IFO/DPO: STATISTICAL ANALYSIS POPULATION SIZES
Large statistical study based on 4 populations
Figure 6
Baseline
flights
Optimized
flights
Non DPO
IF = 0
Non DPO
IF = -3.5
DPO
IF = 0
DPO + IFO
3349 flights
423 000 flights
352 358 flights
91 000 flights
AIRCRAFT IT Operations • Q3/2025 • 56
CASE STUDY: EASYJET
METHODOLOGY AND VALIDATION
Statistical Approach and Population Definition
A direct flight-by-flight comparison of fuel burn is not feasible due to the
numerous operational variables involved and how they impact fuel burn. Therefore,
a statistical approach based on population comparisons was taken. We collected
extensive data, and the analysis was completed as part of the HERON project.
Flights were sorted into four distinct populations to isolate the effects of the
retrofits (see Figure 6):
Pre-DPO (IF=0): Aircraft without DPO and a neutral IDLE Factor.
Pre-DPO (IF=-3.5): Aircraft without DPO but with the standard legacy IDLE
Factor of -3.5.
DPO-only (IF=0): Aircraft with DPO retrofitted and a neutral IDLE Factor.
DPO+IFO: Aircraft with both DPO and the tail-specific IDLE Factor
Optimiser active.
Data Preparation and Filtering
Significant statistical rigor was applied, beginning with data quality checks on a
dataset of nearly one million flights. To ensure a valid before-and-after comparison
(No DPO vs DPO and IFO vs DPO), data was validated by normalizing key
parameters of influence, such as cruise fuel flow. The analysis was performed on
flight segments of 180nm before touchdown with at least 10nm of cruise.
Furthermore, descent profiles were rigorously filtered to exclude outliers and
flights with non-standard events (e.g., go-arounds, holding patterns, significant
ATC vectoring) that would skew fuel consumption data.
Statistical Analysis
Processed data was split into buckets using key parameters: aircraft type, cruise
altitude, aircraft mass, descent winds, distance-to-go (DTG) and top of descent.
Each bucket was required to contain a minimum of 50 flights to ensure statistical
validity. Multiple Welch’s t-tests were performed to confirm if the observed
difference in average fuel burn between two groups of flights (for instance flights
with DPO+IFO versus flights with DPO only) is statistically significant and not just
due to random chance. This statistical test is particularly well-suited for real-world
operational data, as it does not require the groups being compared to have equal
sizes or equal variances, conditions rarely met in flight data.
Other methodologies were tested, and the key takeaway from this analysis is
consistent benefits across methodologies. ATC vectoring and flight level
constraints do reduce the benefit, but savings are still realized for the portions of
the descent where the aircraft is flown in managed mode. Essentially, the closer
the aircraft can fly to the optimum descent trajectory, the more savings can be
achieved. While the solution is most effective for managed descents, fuel savings
were also observed on flights with a low proportion of managed mode, primarily
due to the improved prediction of the top of descent leading to longer cruise
phase at optimum fuel burn.
Granular Descent Profile Analysis
To supplement the overall fuel burn comparison over the final 180nm, a granular
analysis of the descent phase was also performed. This involved examining flight
path angles, speeds, engine thrust ratings, and fuel flow, with each descent
segmented into 1000ft altitude bins (from 35,000ft to 5,000ft). Within each bin,
only segments flown in managed mode and adhering to the FMS profile were
considered. Average values for each parameter were computed for all four
populations within each bin.
This detailed analysis served two purposes. First, by comparing average
speeds and flight path angles, we verified that operational conditions were
comparable across all populations. Second, the results aligned with the expected
effects of DPO and IFO (primarily fuel flow reduction), corroborating their
contribution to the overall fuel savings. This analysis also revealed a lower
variance of performance in the DPO+IFO population than in the DPO-only
population, which is consistent with IFO’s function of fine-tuning the
performance model at the individual aircraft level.
AIRCRAFT IT Operations • Q3/2025 • 57
CASE STUDY: EASYJET
EXTRAPOLATED AVERAGE YEARLY FLEET BENEFITS
DPO - Descent Profile Optimization
228 (CEO)
Aircraft Deployed
25kg average saving per flight
IFO - IDLE Factor Optimizer
309 (NEO/CEO)
Aircraft Deployed
7kg average saving per flight
Figure 7
$9.3 M
Fuel Savings
$40k/Tail
Fuel price: $1/kg (370k flights)
$3.5 M
Fuel Savings
Fuel price: 1$/kg
$11k/Tail
Fuel price: $1/kg (500k Flights)
30,000 T
CO 2 Savings
CO2 savings
11,000 T
CO 2 Savings
DPO & IFO: The best in class and only OEM descent optimization solution
Our Descent Profile Optimization (DPO) retrofit program, covering 228 aircraft,
has delivered validated savings of $9.3 million. An analysis of 370,000 flights
confirmed an average fuel reduction of 25 kg per flight.
Crucially, the data shows a direct link between procedural compliance and
efficiency. Fuel savings increased to 30 kg per flight when crews utilized the
managed descent mode for at least 60% of the descent. This highlights that the
full benefit of descent optimization technologies depends on a refined landing
procedure, which requires effective coordination between flight crews and Air
Traffic Control.
easyJet originally deployed IDLE factors on 309 aircraft as a large-scale
demonstrator with NAVBLUE, yielding positive results of 7 kg average fuel
savings per flight, $3.5 million total. Now, with a full fleet equipped with DPO and
IFO, we’ve deployed the NAVBLUE Performance Factor Optimisation (PFO)
solution. Collaboration with the OEM has been key to accelerating these
initiatives to deliver tangible fuel savings on every flight. These savings are only
possible thanks to the OEM solutions proposed by Airbus and NAVBLUE, with
their unique knowledge of FMS performance.
DAVID BUCKLEY
At easyJet, David leads a team of flight efficiencies specialists, who engage with
airports, ANSPs, aircraft OEM suppliers, and flight crews to optimize fuel use and
support easyJet’s sustainability goals. His career has included roles at Airbus,
Monarch, and Jet2.com, centered on Flight Operations. David holds a Bachelor’s
Degree in Aerospace Systems Engineering with Pilot Studies, and a Level 7 AI Data
Specialist Apprenticeship. Through flight data analysis, he transforms data into practical
insights for informed decision-making.
EASYJET
easyJet is the UK’s largest airline, with 356 aircraft, and one of the
youngest fleets in the industry with all Airbus A320 family aircraft,
including the new generation Airbus A320neo. These aircraft, equipped with CFM LEAP-1A
engines and wingtip ‘Sharklets’, are up to 13% more fuel efficient and 50% quieter than
current generation aircraft. More recently, the A321neo aircraft has joined the fleet. These
new aircraft will help easyJet achieve its carbon reduction target by reducing the amount of
fuel used to carry each passenger.
ALESSANDRO DELL’ANNA (NAVBLUE)
Product and Strategy Marketing Manager for NAVBLUE’s portfolio and Fuel
Efficiency Solutions. Since joining NAVBLUE in 2019, he has led marketing for
products that help airlines reduce their emissions footprint. Before this, he held
various engineering and strategy roles within Airbus.
NAVBLUE
NAVBLUE, an Airbus company, delivers Flight Operations solutions and
services for safe and sustainable aviation and a reliable, optimum and
customized user experience, to more than 600 customers worldwide, in a
range of areas, including digital cockpit operations, Operations Control Centre (OCC) systems
and Flight Ops Engineering. NAVBLUE has 500 employees in offices in Canada, France,
Poland, Singapore, India, Thailand, UK and US, and representatives in several other countries.
ALEXANDRE MASSOL (AIRBUS)
Product With over 22 years at Airbus, Alexandre is a Senior Aircraft Performance
Engineer focused on operational efficiency and sustainability. He merges his deep
knowledge of aircraft performance and flight mechanics with data science to
pioneer new solutions, including the descent optimization service developed with
NAVBLUE for easyJet that is featured in this article. His primary focus is on developing
data-driven technologies that improve fuel efficiency, enhance engine longevity, and
support the aviation industry’s decarbonization targets.
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AIRCRAFT IT Operations: VENDOR FLIGHT LOG
VENDOR FLIGHT LOG: YONDER
Tom Vogel explains how a drive to take documents
from linear paper records to dynamic digital
documents has powered Yonder’s success
Tom Vogel is Founder and CEO of Yonder, a Swiss-based company revolutionizing
documentation management for regulated industries. With over 15 years of
aviation experience, Tom combines deep technical expertise with operational
knowledge gained from senior roles in the sector. He holds an M.Sc. in Electrical
Engineering and Information Technology from ETH Zurich and an MBA from the
University of Strathclyde. Tom has served in various leadership positions in the
Swiss Armed Forces including the Cyber Command, bringing military precision
and crisis management expertise to civilian aviation operations.
Aircraft IT: Your name, your job title, and the name
of the business?
Tom Vogel, Founder and CEO of Yonder. As the tech
founder, I also serve as Chief Product Officer.
Aircraft IT: How did Yonder get started?
TV: Yonder was born from real-world frustration with
aviation documentation management. All three
co-founders - Marc Rauch, Alexander Skrabal, and I
were working in the aviation industry when we
identified a fundamental problem. Aviation
documentation was being ‘digitized’ by simply
converting paper documents to PDFs, but this
approach retained all the limitations of paper — linear
content flow, duplicates, outdated information, and
excessive manual work to keep documents current.
The industry was treating digitalization as merely
making documents digital rather than improving their
“…complex manuals are published to our app in such a clean and user-friendly
way that some of the largest tech companies in the world actively reached
out to collaborate with us”
usability. Interestingly, it took a call from the Swiss Air
Force more than a year after we jokingly discussed
the idea at my farewell party from Swiss to get serious
about incorporating Yonder in 2015. The Swiss Air
Force later became our first customer, which
validated our approach from day one.
Aircraft IT: What is the guiding business principle
that drives Yonder?
TV: Innovation has always been at the core of what we
do. Today, we’re proud to say that Yonder is the most
innovative documentation solution on the market.
How did we get here? Being Swiss means that we
approach things with a pragmatic mindset — focused,
down to earth, and solution-driven. Instead of making
promises too early and risking delays, we work quietly
in the background and only announce updates once
they’re fully ready and tested.
AIRCRAFT IT Operations • Q3/2025 • 60
AIRCRAFT IT Operations: VENDOR FLIGHT LOG
Aircraft IT: What has Yonder’s greatest business
achievement been to date, and why?
TV: I would say it’s the implementation of hard-core
XML capabilities, without sacrificing the simplicity for
our end-users. Let me give you an example here.
Yonder features full XML importers for Airbus, ATR
and Boeing XML schemas. In this way, technical
editors can import, customize and export those
complex manuals without any help from Yonder. At
the same time, those complex manuals are published
to our app in such a clean and user-friendly way that
some of the largest tech companies in the world
actively reached out to collaborate with us.
Aircraft IT: What have been your disappointments
and what have you learned from them?
TV: The most significant disappointment has been the
slow adoption of genuine transformation within
aviation documentation practices. As many operators
continue to digitize existing documents without
rethinking core processes, inefficient workflows not
only persist but also make operators more reliant on
them with additional investments. This experience has
broadened our perspective, compelling us to evolve
beyond providing software alone, acting instead as a
strategic documentation partner committed to
“…with Yonder, they were able to
break away from legacy habits and
realized operational improvements
that may have seemed challenging
initially but ultimately drive lasting,
meaningful transformation”
guiding and supporting customers through every
step of change and improvement. We emphasize
comprehensive onboarding, specialized training, and
robust change management to ensure every
customer truly benefits from our platform and
achieves lasting operational benefits.
Aircraft IT: In a sentence, how would you summarize
what Yonder does for aircraft operations customers?
TV: Yonder transforms aviation documentation by
enabling the pivotal move from static documents to
dynamic, role-specific documents that automatically
integrate OEM manual updates, manage regulatory
compliance, and deliver the information that’s
relevant to each user’s mission and task at hand —
giving operators a future proof process that remains
valuable even if they transition to another
provider down the line.
Aircraft IT: What do you feel will be the next big
thing in operations Aviation IT?
TV: We see that the aviation IT market is
consolidating. That leaves customers trapped in large
platforms — some of which aren’t built yet and only
exist on paper. Clearly, that’s not what customers
want in the short term. We take a different approach
and believe more in integrations than in large
platforms. In this respect, we’re collaborating with
some of the largest tech companies in the world. This
helps customers combat app fatigue in flight ops
while still maintaining the benefits of specialized
backend systems.
Aircraft IT: What do you want your customers to
say about Yonder?
TV: We want our customers to say that with Yonder,
they were able to break away from legacy habits and
realized operational improvements that may have
seemed challenging initially but ultimately drive
lasting, meaningful transformation.
Aircraft IT: Tom Vogel, thank you for your time.
AIRCRAFT IT Operations • Q3/2025 • 61
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AIRCRAFT IT Operations: VENDOR FLIGHT LOG
VENDOR FLIGHT LOG: SKYNET AVIATION
Cutting edge technology at the right price
point is key to success for small to medium-sized
airlines says Paul Chevalier
Paul is a licensed Flight Dispatcher and has worked in Canada and Australia for
major airlines. He holds a Diploma in Management Studies and an IATA Diploma of
Air Navigation Services Management. He has worked extensively on OCC
software system implementations across multiple airlines and AOCs. SkyNet
Aviation is developing the next-generation web platform for small to medium
operators. Paul’s background in aviation project management and his passion for
the industry will ensure the success of all SkyNet Aviation clients.
Aircraft IT: Your name, your job title, and the name
of the business?
Paul Chevalier, General Manager, SkyNet Aviation
Aircraft IT: How did SkyNet Aviation get started?
PC: The business was started by Jon Davis in 2001 to
provide cost-effective aviation tracking and
operational software solutions.
Aircraft IT: What is the guiding business principle
that drives SkyNet Aviation?
PC: Smart, user-friendly software that integrates
well with the broader aviation OCC ecosystem.
Our REACH Next Gen platform will be your
primary hub for the OCC, but can send/receive
information from any other software
providers you work with.
“We provide cutting-edge tech, on
the web, for small to medium-sized
airlines at a price point that makes
sense for their operations.”
“Smart, user-friendly software that integrates well with the broader aviation
OCC ecosystem. Our REACH Next Gen platform will be your primary hub for
the OCC, but can send/receive information from any other software
providers you work with.”
Aircraft IT: What has SkyNet Aviation’s greatest
business achievement been to date, and why?
PC: We have recently begun onboarding current
clients to our REACH Next Gen platform which
incorporates a fully automated, native compliance
engine for regulatory crew rule sets.
AIRCRAFT IT Operations • Q3/2025 • 62
AIRCRAFT IT Operations: VENDOR FLIGHT LOG
“…the real question is how AI can be brought into the
OCC. We believe the AI will be a huge help to the human,
but the human is still the decision maker at the
end of the day.”
AIRCRAFT COMMERCE RECRUITMENT AND
AIRCRAFT TRADING SERVICES
AVIATION IT
Aircraft IT: What have been your disappointments and what have you
learned from them?
PC: Meeting clients who have a clear need for a cohesive solution in their OCC, but
spend months and months making a decision on when or if they want to proceed.
Alternatively, spending scarce resources on a product that is expensive and not
fit for purpose.
Aircraft IT: In a sentence, how would you summarize what SkyNet Aviation does
for aircraft operations customers?
PC: We provide cutting-edge tech, on the web, for small to medium-sized airlines
at a price point that makes sense for their operations.
Aircraft IT: What do you feel will be the next big thing in operations Aviation IT?
PC: Everybody loves to say AI in this space these days. We agree, but the real
question is how AI can be brought into the OCC. We believe the AI will be a huge
help to the human, but the human is still the decision maker at the end of the day.
Watch this space from SkyNet Aviation…
Aircraft IT: What do you want your customers to say about SkyNet Aviation
PC: We believe in partnering with our clients for a long-term relationship that sees
them grow. We hope our clients say that we are a great partner for them.
Aircraft IT: Paul Chevalier, thank you for your time.
“We believe in partnering with our clients for a long-term
relationship that sees them grow. We hope our clients
say that we are a great partner for them.”
Unrivalled Aviation IT knowledge with a global network
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US Office +1 201-637-2211, UK Office +44 1403 230 700
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AIRCRAFT IT Operations • Q3/2025 • 63
CASE STUDY: VUELING
AOC Datalink for operational
fuel efficiency at Vueling
Jasone Echanojauregui Garriga, A320 First Officer and Laura Perez Bermudez, Flight
Operations Engineering Manager, both with Vueling, and Petr Frolík, Commercial Director,
NAV Flight Services share implementing AOC Datalink for operational fuel efficiency
through automation of the preflight phase, plus tailored real-time wind uplinks
AIRCRAFT IT Operations • Q3/2025 • 64
CASE STUDY: VUELING
This case study, is about the implementation of the AOC (Airline Operation
Control) Datalink in Vueling Airlines.
THE NEED FOR A NEW SOLUTION
As part of the airline’s transformation plan, Vueling faced key challenges that
required focused action as outlined in figure 1.
THE NEED
FLIGHT CREW WORKLOAD
• Increasing number of flights
• Rising complexities and
operational requirements
• Potential increase in fatigue,
which may affect safety and
performance
Pre-flight
Figure 1
FUEL EFFICIENCY
• Fuel is one of the main airline
operating costs
• Environmental regulations and
sustainability goals
• Competitive pressure to optimize
fuel consumption
Descent
DATALINK
A top priority for Vueling is to reduce pilot workload in order to minimize the risk of
fatigue and its potential impact on the performance of the flight. Also, given that
fuel is one of an airline’s main costs, there is a perennial focus on fuel efficiency and,
with sustainability goals in mind, there is a clear need to improve fuel consumption.
To address these two issues, Vueling decided to focus on the pre-flight and
descent phases, which were felt to offer the most potential for optimization. To
achieve this required a communications technology that enables the digital
exchange of information between the aircraft and the ground systems and for that,
we needed a Datalink based solution.
The requirements for an aircraft operator to implement AOC Datalink are
really straightforward. First, you need to provide an Operational Flight Plan
(OFP) to the datalink service provider, regardless of the flight planning solution
being used. Then, you have to set up AMI (Airline Modifiable Information). You
also need an operative aircraft ACARS system. The only item that readers might
not be familiar with is the AMI; this is the configuration database of the FMS
(Flight Management System) that allows an airline to enable the upload of flight
data information via Datalink.
For the implementation of Datalink, Vueling decided to define an MVP
(Minimum Viable Product) and to divide the project into three phases. The first
phase was the longest and took around 30 weeks, mainly because there were a
lot of internal discussions at the beginning to understand the need and how it
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AIRCRAFT IT Operations • Q3/2025 • 65
CASE STUDY: VUELING
could be addressed. Also, the AMI had to be configured and installed across all of
Vueling’s fleet. But, by phases two and three, we managed to halve the
implementation time because the people involved were used to working
together, and it was not necessary to make a lot of changes to the processes.
Also, the AMI was already installed, so there was no need to do any kind
of modification.
THE SOLUTION
Once the need had been identified, to implement Datalink, Vueling selected
NAVlink from NAV Flight Services. The methodology followed for the
implementation started with a brainstorming session where airline and provider
defined the scope of each phase and the features on which the airline wanted to
work. Then some ground tests were run to validate the behavior and the results
and, after that, NAV Flight Services started working on the feature implementation.
Once this was completed, some test flights with selected pilots were scheduled to
validate the features and for them to provide feedback, from which adjustments
were made if needed. After that, and after documenting procedures and
communicating to the crews, these features were launched across all Vueling
fleets. Figure 2 shows the three phases of the of the project, how the project was
organized, the key milestones and the challenges that were faced.
THE SOLUTION
NAV Flight Services
DATALINK PHASE 1*
DATALINK PHASE 2
DATALINK PHASE PHASE 2 3
23/05/2023
10/01/2024
05/09/2024
NAVlink
16/12/2023
01/05/2024
01/01/2025
30 W
16 W
17 W
Milestones
AMI configuration & installation (*)
Crew Testing & Feedback
Safety & Compliance follow-up
Procedure documentation & Communication
based on crews’ needs, and to involve the safety and compliance department from
early in the project, so that all the company is aligned and there isn’t a surprise at
the at the end of the implementation.
The selected solution, NAVlink from NAV Flight Services, delivers the flight
plan and wind uplinks via ACARS to the flight management system as
shown in figure 3.
THE SOLUTION
NAV Flight Services
NAVlink
• Flight plan and wind uplinks to FMS using ACARS
• Fast implementation with highly qualified team
• Continuous support during configuration & testing
• Tailored recommendations to maximize benefits
Figure 3
REQUIREMENTS
OFP
AMI
ACARS
A/C DATA
Independent of
Flight Planning
Solution
Request
SITA
/ ARINC
Datalink scenario
Wind uplink to FMS
Flight plan uplink to FMS
Particular
IMPLEMENTING AND USING THE SOLUTION
Figure 4 shows the full timeline for the development from kick-off in May 2023 to
to implementation and launch in December 2023, May 2024 and January 2025.
TIMELINE
A/C
Route
2023 WEEK 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50
OFP
01 02
Ideation
phase
Ground
tests
03 04 05
Feature
definition
Flight
tests
All fleet
Deployment
DATALINK PHASE 1 MAY
MILESTONES
Kick off
AMI
TESTS
SAFETY & COMPLIANCE
JUNE
JULY AUGUST SEPTEMBER OCTOBER NOVEMBER DEC
Start Test flights
CAA submit Infonote Launch
Definition
Installation
Final config
Deliver AMI 1 Deliver AMI 2
Tests flights
Ground Test Ground Test
Ground Test
Management of change
DOCUMENTATION
Update OM + associated manuals
NAV development
2024 WEEK 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 … 36 37 38 39 40 41 42 43 44 .. 52 1
Figure 2
There were a lot of discussions at the beginning, mainly around IT architecture, and
the AMI configuration. This was needed because it avoided extra cost in the future
and ensured the engagement of all stakeholders on the project. From that
experience, we have concluded that it’s really important to be open minded on
collaborative working in this kind of project. Also, to establish tight collaboration
between the airline and the provider, to be able to quickly adjust the features
DATALINK PHASE 2+3 JANUARY
MILESTONES
Feedback Kick-off
Phase 2
TESTS
SAFETY & COMPLIANCE
DOCUMENTATION
Figure 4
FEBRUARY MARCH APRIL MAY
Infonote Launch
Phase 2
Ground tests
Test flights
Final Test
Management of Change
Update OM
NAV development
SEPTEMBER
OCTOBER
Kick-off
Phase 3
Test flights
Management of Change
Update OM
NAV development
NOV DEC JAN
Infonote Launch
Phase 3
AIRCRAFT IT Operations • Q3/2025 • 66
CASE STUDY: VUELING
Phase 1
Initially, the system was designed to respond to the request from the flight
management system, where the pilot is supposed to enter the call sign, which is
quite standard. Less usual is that, due to the fact that Vueling had the opportunity
to define the AMI, they can also use additional information from the scratchpad
but, in this case, it was the version of OFP. The reason was to make sure that the
flight crew receive exactly the same route as in their pre-flight documentation.
Figure 5.1 shows some of what Datalink can do.
DEVELOPMENTS
DATALINK PHASE 1
Pilot inputs:
INIT REQUEST ROUTE TO DEST & ALTN PERF & IDLE FACTOR WINDS
• Callsign (FLT NBR)
• OFP version
(message displayed if error)
Figure 5.1
Uplink includes:
• Dep, dest & altn airport
• Route to destination
• Selected alternate route
(primary altn is default)
Performance and
Idle factors are
pushed to FMS as
response to INIT
REQUEST.
System responds to wind requests
covering:
• Climb
• Cruise
• Descent
The additional way in which the scratchpad is used is by not only applying the
route to destination, but also alternates; by default, it identifies the primary
alternates, but if a different alternate is wanted, pilots can type the ICAO code of
that airport into the scratchpad prior to the request, and the ground system will
respond appropriately. Also, for example, if there is a typo in the flight number, the
crew, will be sent a text notice that the OFP or the route doesn’t exist. At the same
time, the timer in the FMS (Flight Management System) will be reset so that they
can repeat the request with the fixed values immediately.
An additional thing that Vueling has done in phase one is sending the
performance uplink, so that whenever NAVlink service receives the information
from the aircraft that the route has been inserted, they can respond with the
performance uplink, which includes the idle factor and performance factor. The
reason for that is that the business case for the whole project was pretty much
based around the optimization and descent, which requires great winds and idle
factor. With the performance uplink, the airline makes sure that they have the
optimized idle factor on every single flight.
The last element in phase one was that the NAVlink service was responding to
wind requests from the flight management system covering all the phases, which
was replacing the manual effort by the flight crew. Before that, Vueling pilots
manually entered the wind data from the operational flight plan or the in-flight
updates received via ACARS to the printer or MCDU (Multifunction Control
and Display Unit).
Phase 2
At this point, we realized that even though the way that pilots could load winds
into the FMS had been simplified, only 50% of flights were requesting winds, which
was a problem for the business case. We had to increase the rate of wind uplink
requests. NAV and Vueling did some brainstorming and came up with a fairly
simple solution as you can see in figure 5.2.
DEVELOPMENTS
MIX UPLINKS (OFP + WINDS)
+ COST INDEX + TOC + TEMP
Extended response to INIT REQUEST:
• Cost Index
• TOC & temperature
• Wind uplink automatically pushed once route is
entered with INIT REQUEST. WIND REQUEST is no
longer needed in pre-flight.
Figure 5.2
DATALINK PHASE 2
WINDS UPDATE BEFORE TOD
Automated descent winds update
based on PRG report. Crews
decide on uplink insertion.
DEP RWY + SID
Route uplink includes:
• RWY
• Planned SID
AIRCRAFT IT Operations • Q3/2025 • 67
CASE STUDY: VUELING
“…we are now sending wind updates just prior to descent,
leveraging the fact that we may have a newer forecast
available than at the time of the pre-flight request”
Whenever NAVlink service receives the information that the route has been
inserted by the pilots, they not only send the performance uplink, but also the wind
uplink. The reason is that the flight plan was sent only a few seconds before, so all
the waypoints are known as well as the vertical profile and so on. The information
from the wind request from the flight management system is not needed.
Additional information that is sent in the performance uplink is the cost index,
initial cruising altitude and the temperature, a very important one, especially for
aircraft types that are thrust limited. Not every pilot would insert actual
temperature at TOC (Top of Climb), and it’s critical for the optimum and maximum
recommended calculations by the FMS on the ground and during climb. A further
additional feature is that we are now sending wind updates just prior to descent,
leveraging the fact that we may have a newer forecast available than at the time of
the pre-flight request. The last enhancement was actually a pretty complex one; it’s
the additional uplink of the runway and departure procedures together
with the routes.
Phase 3
This latest phase, is already tested and entered into service in January 2025, as you
will see in figure 5.3.
DEVELOPMENTS
DATALINK PHASE 3
OFP VERSION CHECK SID TO ALTERNATE WINDS TO ALTERNATE ZFW + BLOCK FUEL
System monitors whether
pilots requested latest OFP
version for uplink.
Figure 5.3
SID added to aternate route
uplink.
Wind for alternate route
added to wind uplink in
preflight.
ZFW, ZFW CG and block fuel
added as response to INIT
REQUEST.
For upgrades, there is the operational flight plan version check. The airline realized
that sometimes pilots don’t have connectivity in the EFB, so they don’t have the
latest up-to-date documentation. That means that they would be requesting an
older route. Now, as a safety net, the system will notify them if they didn’t request
the latest route. The additional enhancement is that we worked a little bit more on
AIRCRAFT IT Operations • Q3/2025 • 68
CASE STUDY: VUELING
the consistency of SIDs (Standard Instrument Departures) for alternates. It’s not
that it’s more difficult or different to send route to destination or route to alternate,
but it was mainly around getting the information from the flight planning system.
NAVlink also added winds to alternates, which further reduced the effort for pilots.
Ultimately, and super important, is that Vueling has started sending zero fuel
weight to pilots with CG (Center of Gravity), block fuel and so on. If you recall the
previous phases, in phase three, when the pilot sends the initiating request, after
just a few seconds, s/he will receive all the data to the FMS that allows the
calculation of the fuel and time predictions for both trip and alternates which
greatly reduces time on ground, and allows pilots to focus on what’s
really important.
USING NAVLINK
Looking at the practicalities of using the solution, first, the pilot requests the
information from the aircraft. This request goes through the ACARS message
solution to NAV. The airline also forwards information from OFPs so that, when the
request arrives to NAV, they have all the information to match it and send back to
the aircraft, in just a matter of seconds, the information from the flight plans and
wind. It has been working really well for Vueling, as NAV has provided consultancy,
testing, and valuable recommendations that deliver benefits in both the
short and long term.
CHALLENGES AND LESSONS LEARNED
As with any such project, not everything went smoothly. For instance, with the
AOC data link, it’s often a case of trial and error, and there are two main reasons for
that as you’ll see in figure 6.
CHALLENGES
FMS non-compliant with standards, differences between FMS OEMs
• Encoding of route – non-standard airway coding
• Units – CI encoded in imperial and metric units
Non-consistency in navigational database (flight planning vs. FMS)
• Incorrect coordinates – discrepancy between OFP and FMS Waypoints
• Procedure names – cannot pair planned procedure with FMS identifier
Tight coordination with customer is critical
• Identify problem
• Update system logic / add exceptions
• Test solutions quickly
Figure 6
First, each FMS is unique; they don’t always follow the standards. As readers will
know, there are differences between different versions and different OEMs, and
then there is the AMI configuration, which again increases complexity. So, the
challenges faced included: what parts of the uplink are mandatory? For instance,
for the units used; even though there are metric units in the FMS, the cost index
might be in imperial units in certain configurations. Close cooperation between
NAV and Vueling was essential, because everything had to be tested for all the
possible configurations that the airline operates.
The additional big topic is the navigational database. New problems can arise
with a new destination in the route structure. They can also arise with a new
AIRAC cycle; there might be a discrepancy between coordinates that creates a
discontinuity in the uplinked route, as you can see on one of the screenshots. This
is, for example, something that NAV cannot detect on the ground, so they rely on
feedback from the customer and, if NAV on the other hand was not very
responsive, the feedback from customer would soon stop. Again, stressing out
that cooperation between supplier and customer/user is super critical in this kind
of service. As we all know, the names in the flight planning and the FMS worlds
are different. The FMS identifiers are shorter, so there is no simple way to match
them. NAV, with Vueling, has run a lot of ideation sessions, a lot of testing, and
has come up with a lot of exceptions, and that works fairly well.
In general, as a takeaway from figure 6, it indicates that, if you stop working
like vendor and customer, the classic relationship, and you are more like partners,
one team, it will enable you to achieve much more, both in terms of the function
that you can get and, of course, also the quality of the service.
AIRCRAFT IT Operations • Q3/2025 • 69
CASE STUDY: VUELING
BENEFITS
Looking from the pilot’s perspective, Vueling’s vision is to reduce pilot workload at
every turnaround, and it has been reduced, on average, by ten minutes. Vueling is a
largely short haul operator, with flights to the Balearics, but also serving longer
destinations such as Africa and Iceland in the peak summer season, where every
minute saved matters.
Flight crews are no longer manually typing in all the points of the routes, which
gives them more time to review weather reports and discuss route contingencies
while keeping a strong situational awareness. As a result, the overall turnaround is
more predictable and consistent, regardless of pilot experience or
external pressures.
Vueling is gaining flexibility, as illustrated by an issue Jasone had two weeks
ago when flying from Malaga, in the South of Spain, to Barcelona. It was ten
minutes to closing the doors and she requested ATC (Air Traffic Control)
clearance. The ATC replied with a slot of half an hour. So, the dispatcher sold the
slot, rerouted the flight and managed to avoid the ATC that was congested, and
had the ATC capacity slot. The new OFP was uploaded in 20 seconds. This has
improved punctuality and customer satisfaction, because some
delays are avoided.
“Pilots have also seen that there are more precise FMS
calculations, because the solution is uploading the winds on
cruise and descent. It allows the aircraft to calculate all the
speeds and constraints”
Using the new solution has also reduced maintenance tasks because, in the
past, Vueling required a technician to go to every aircraft twice a year, to change
the idle and the performance factor with a technician on board. Now, they are
uploaded together with the uplink on the FMS. That has saved 450 hours a year
on maintenance, and enhanced aircraft availability because, if the aircraft is not
undergoing maintenance, it’s flying.
AIRCRAFT IT Operations • Q3/2025 • 70
CASE STUDY: VUELING
Pilots have seen that there are more precise FMS calculations, because the
solution is uploading the winds on cruise and descent. It allows the aircraft to
calculate all the speeds and constraints. They have also seen that, using
managed descent with winds, they’re saving approximately 20 kilograms of fuel
per flight. In fact, if they’re using the selected mode versus the managed mode
with winds, it’s almost 60 kilograms per flight, which is roughly two million a year
saving across the fleet as well as saving CO2 emissions, which means less fuel
burn and less taxes. Plus, it supports the airline’s green policies.
Last but not least, pilots appreciate not having to perform extensive
manual work on board. They can be more focused on critical tasks, as already
stated, and in reply to the airline’s survey, 99% of flight crews are really happy
with this implementation. They feel supported and that the company
cares about them.
LOOKING TO THE FUTURE AND CONCLUSION
NAV Flight Services together with Vueling are continuously assessing what they
can improve; asking, what are the operational needs, what is technically feasible.
The aim is that, whatever the pilot currently enters manually from paper
documentation or EFBs, that should ideally be sent via the AOC data link.
In the cloud, in figure 7, there are a few promising ideas NAV and Vueling have
had although they hadn’t checked the feasibility at the time of writing.
DEVELOPMENTS
Continuously assessing operational
needs on one side and technical
feasibility on the other side.
Aim is to maximize automation
and reduce pilot workload.
Additional integrations are one of
possible areas where to move in
the future.
Figure 7
QNH
DELTA ETA TRIGGER
EFB APPS OPS CONTROL
EO ALT W&B DATA
GROUND TEMP
TROPOPAUSE D-ATIS
ARR RWY RED ALT FOLD
EOSID STAR PROCEDURE
ACC ALT
The next logical step seems to be integration with additional systems. So not only
connecting to the flight planning, but maybe additional EFB applications like
Weight & Balance, take-off data and more.
We hope that readers have found our case study interesting and, if they are
planning a similar project, useful.
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JASONE ECHANOJAUREGUI GARRIGA
Jasone is an Airbus A320 First Officer at Vueling Airlines and an aerospace engineer
with more than ten years of expertise in avionics airworthiness, software, datalink
systems, ACARS, and AOC & DAR customizations. With experience across the
Vueling Maintenance department and cockpit roles, she brings a unique view and
technical expertise that enhances airline safety and efficiency. Outside aviation, Jasone is
passionate about sports, traveling, and photography.
LAURA PEREZ BERMUDEZ
Laura has worked at Vueling Airlines for eleven years and is currently leading the
Routes & Navigation area within Flight Operations Engineering. She works with pilot
navigation applications and has recently focused on reducing cockpit workload,
boosting fuel efficiency, and increasing automation within the technical office.
Laura’s experience includes Safety and Strategy, and she holds a Bachelor’s degree in
Aeronautical Engineering and a Master’s in Air Transport Management.
PETR FROLÍK
Petr has worked in the aviation industry for more than 15 years – mostly focusing on
flight efficiency topics. He held several positions within engineering and commercial
departments in a major aviation technology company and joined NAV in 2019. Petr
is a co-author of multiple US patents related to aviation and currently he is driving
R&D and business development activities in NAV.
VUELING
Vueling, an IAG company, is a benchmark airline in Europe and key to
connectivity in Spain. It is a leader in its main base in Barcelona-El Prat,
and in other relevant markets in Spain such as Bilbao. It also leads the
connection between the peninsula and the Balearic and Canary Islands. At an international
level, it is working to strengthen its presence in bases such as Paris-Orly or London-Gatwick.
The company has a network of around 260 routes connecting 30 countries. In 2024, it
operated more than 223,000 flights. With more than 5,000 employees, Vueling is the only
European Top Employer airline. The company is strongly committed to the decarbonisation
of the sector and, as part of IAG, has committed to reaching net zero carbon emissions by
2050 through the implementation of the Flight Path Net Zero strategy. True to its digital
DNA, Vueling was the first airline to sell tickets through the mobile application and to have a
digital boarding pass with a QR code. The airline also has a team of more than 600 people
working in its innovation hubs in Barcelona and Zaragoza.
NAV FLIGHT SERVICES
Having provided professional flight planning services for over 30 years, NAV Flight
Services offers a wide range of products and services. Key products, include:
NAVsystem, the IFR Flight planning system; NAVlink, enabling FPL and wind
uplinks to FMS via ACARS; and NAV Flight Services which runs the Education and Training
Center, NAVacademy. Individual consultations will answer all questions about OCC systems,
Datalink, EFB, A/C performance, flight efficiency, complex system integration and more.
AIRCRAFT IT Operations • Q3/2025 • 71
AIRCRAFT IT Operations: VENDOR FLIGHT LOG
VENDOR FLIGHT LOG: AEROATEAM
Jim Buckalew explains how AeroATeam’s new
AI-powered ATeamHIVE platform will revolutionize the
aviation industry by making enterprise-grade
technology accessible to operators of any size
Jim Buckalew brings over 30 years of aircraft maintenance and aviation solutions experience to his
role as Founder and CEO of AeroATeam. He and the AeroATeam professionals are recognized
industry leaders in aviation technology transformation. Jim and the AeroATeam have dedicated their
careers to bridging the gaps between operational excellence and technological innovation.
AeroATeam has become a trusted partner for airlines, delivering enterprise-grade solutions that scale
from regional operators to global carriers. Jim’s team-focused approach and deep operational
expertise drive AeroATeam’s mission: to provide leading solutions backed by professionals who
understand aviation operations from the ground up.
Aircraft IT: Your name, your job title, and the name
of the business?
Jim Buckalew, Founder and CEO, AeroATeam
Aircraft IT: How did the AeroATeam get started?
JB: AeroATeam was founded in January of 2020 when
the pandemic had just started. However, we’ve been
building the ATeam for over 30 years. The team was
formed by experienced airline professionals who were
ready to break out of the demands of corporate
careers into true entrepreneurs. The timing of this era
could not have been planned, but the aviation
industry needed stable technology partners who truly
understood operations from the inside out. Today our
team of more than 45 aviation professionals brings
over one thousand years of combined expertise
across more than 30 airlines. This AeroATeam has
seen firsthand how complex it was for operators to
select, integrate, and optimize mission-critical
technology systems. We’ve also made the mistakes
and adjustments needed to understand how to
navigate operational and corporate demands to be
successful. Every day I am humbled to continue
working with fellow colleagues, bosses, mentors,
technologists, and future leaders of our industry. The
experience and values we’ve brought together have
created team chemistry that is like no
other in aviation.
Aircraft IT: What is the guiding business principle
that drives AeroATeam?
JB: First, our strength is in our people that form the
AIRCRAFT IT Operations • Q3/2025 • 72
AeroATeam: they come from airlines and technology
companies, and they understand what it takes to
make improvements in today’s operations. When our
experienced ATeam joins forces with your internal
ATeam experts, we create the best possible approach
to deliver transformative solutions. This isn’t
theoretical knowledge; it’s proven from professionals
who have operated at the highest levels of aviation
maintenance and flight operations. We also believe in
transparent project governance, hands-on knowledge
transfer, and delivering measurable results through
collaborative partnerships.
Aircraft IT: What has AeroATeam’s greatest business
achievement been to date, and why?
JB: Our greatest achievement is now combining
AIRCRAFT IT Operations: VENDOR FLIGHT LOG
“AeroATeam delivers the highest value of people, process, and technology in
aviation today, providing 24/7 expert support, custom system integrations,
and AI-powered solutions that transform operational data into
actionable insights ”
leading technology products with our advanced
team. Many companies start with technology
solutions and build teams around the solution. Many
of these companies struggle to build their teams with
experienced talent, keep their teams together, and
prove the solutions work in the real-world. We
basically built the AeroATeam first, we carried our
career successes forward offering several commercial
products and now have built proven solutions. We are
now accelerating these solutions with use cases from
airlines with experienced teams at an affordable price.
Our latest example is the development of our
ATeamHIVE platform. This platform is designed to be
a turn-key AI-powered, ERP data aggregation, SaaS
platform with proprietary ATeam applications such
as AeroWISE, and existing proven third-party
solutions, with AI for planning, inventory, repair
management, warranty, intelligent document
processing and workflow automation. What makes
this revolutionary is that it will eliminate the
traditional complexity and cost of implementing
data aggregation projects. We will create
unprecedented visibility across Flight Operations,
Crew Management, Maintenance, Inventory
Management, and Operations Control Centers. The
platform’s cross-functional data unification has a
single source of truth across siloed departments,
powered by agentic AI that allows users to ask
questions of their data in natural language. Our goal is
to make transformative enterprise-grade technology
accessible to operators of any size — whether you’re
running five aircraft or five hundred — and that’s a
game-changer for the industry.
Aircraft IT: What have your disappointments been
and what have you learned from them?
JB: It’s disappointing when someone doesn’t
understand the power of true teamwork. When
someone speaks before they listen, when they don’t
value or learn from others and always want to have
the right answer. Team dynamics are very powerful,
internally in the AeroATeam and with client partners.
This is why we put People, in front of Process and
Technology. We’ve learned this from over 30 years of
building successful teams in our careers. We listen to
our clients and understand how to find the right
solutions with people, process and technology.
We don’t underestimate how deeply entrenched
operational silos could be, even though technology
solutions are becoming available to break them down.
We learned that successful digital transformation isn’t
just about implementing great technology; it’s also
about change management, training, and ensuring
that teams understand the value of cross-functional
collaboration. We also learned that smaller operators
often felt left behind by enterprise solutions, which
has driven us to create the “BIG solutions for Smaller
Operations” approach with the ATeamHIVE. This
modular SaaS tool can scale with business needs
while maintaining the power to support global fleets.
We continue to listen, learn and deliver with
our client teams.
Aircraft IT: How would you summarize what
AeroATeam does for aircraft operations customers?
JB: AeroATeam delivers the highest value of people,
process, and technology in aviation today, providing
24/7 expert support, custom system integrations, and
AI-powered solutions that transform operational data
into actionable insights and deliver significant
operational efficiencies that improve the bottom line;
all backed by professionals who have actually run
airline operations at scale.
Aircraft IT: What do you feel will be the next big
thing in Operations Aviation IT?
JB: The next big breakthrough will be the seamless
integration of AI-driven predictive analytics across all
operational domains, moving beyond reactive
operations to truly proactive, intelligent operations
management. We’re already seeing this with our AI/BI
engine with leading technology partners. The future
belongs to platforms that can aggregate disparate
data sources, apply AI to identify patterns human
operators might miss, and present actionable insights
through natural language interfaces. This isn’t just
about automation; it’s about augmenting human
expertise with intelligent systems that understand
aviation operations contextually.
Aircraft IT: What do you want your customers to say
about AeroATeam?
JB: We want our customers to say that AeroATeam
doesn’t just provide technology — that we provide the
people who make the transformation. That we’re the
partner who understands their operational challenges,
because we’ve lived them, who delivers solutions that
actually work in the real world and who stands beside
them through every phase of implementation and
optimization. Most importantly, we want them to say
that working with AeroATeam made their operations
more efficient, their teams more effective, and their
business more profitable. As airlines show us how
we’ve helped them recover millions or that our
workflow automation has freed their teams to focus
on high-impact work, and that we’ve done it at a
reasonable cost, that’s when we know we’re delivering.
Aircraft IT: Jim Buckalew, thank you for your time.
AIRCRAFT IT Operations • Q3/2025 • 73
AIRCRAFT IT Operations: VENDOR FLIGHT LOG
VENDOR FLIGHT LOG: THE WEATHER COMPANY
Ravi Vanmali, VP of Aviation at
The Weather Company explains how instilling
confidence and delivering actionable insights
has kept customers relying on the service
As VP of Aviation for The Weather Company, Ravi Vanmali leads the team that
helps airlines enhance operations with inflight weather data, tracking, and decision
support. With almost 20 years of experience in the aviation industry, he has held
leadership roles overseeing airline operations and driving measurable
improvements across teams in meteorology, customer service, airport operations,
crew management, maintenance, analytics, and advanced digital technologies.
Aircraft IT: Your name, your job title, and the name
of the business?
Ravi Vanmali, VP of Aviation at The Weather
Company, formerly WSI.
Aircraft IT: How did The Weather
Company get started?
RV: Weather may be in our name, but that’s not the
whole story. What started as an idea in a basement
studio has grown into one of the world’s most trusted
brands and the world’s most accurate forecaster —
distinctions we don’t take for granted and work
tirelessly to uphold. And as our world continues to
evolve, so do we. In today’s rapidly changing world,
from increasingly volatile weather to other
unprecedented challenges, we have a history of
running towards problems to solve them.
Aircraft IT: What is the guiding business principle
that drives The Weather Company?
RV: For over 40 years, our mission has been to instill
confidence, drive decisions, and propel the world
forward. This has remained constant even as our
business has evolved. We instill confidence by putting
science and technology to work; we power better
decisions for individuals and businesses; and,
ultimately, we propel the world by fueling collective
progress for people, places, and the planet.
Aircraft IT: What has The Weather Company’s greatest
business achievement been to date, and why?
RV: Our greatest achievement is being consistently
recognized as the World’s Most Accurate Forecaster.
According to the latest independent study, The
Weather Company is nearly four times more likely to
AIRCRAFT IT Operations • Q3/2025 • 74
be the most accurate than the next closest
competitor, and we have consistently earned the most
first-place finishes since the measurement began. This
isn’t just a claim; it’s proven superiority that comes
from a unique collaboration between human and
machine. Our approach combines a multi-model
ensemble with over 100 forecast models, advanced
AI, and the critical oversight of more than 100
meteorologists. This is why over 350 aviation clients
depend on our data to help keep over 25,000 flights
per day operating safely and efficiently.
Aircraft IT: What have been your disappointments
and what have you learned from them?
RV: We recognized that we weren’t moving fast
enough to meet the needs of the rapidly changing
aviation industry. We learned from this and
AIRCRAFT IT Operations: VENDOR FLIGHT LOG
“According to the latest independent study, The Weather Company is nearly
four times more likely to be the most accurate than the next closest
competitor, and we have consistently earned the most first-place finishes
since the measurement began”
restructured our approach to ensure faster speed to
market. A direct result of this evolution is our new
innovative SaaS-based platform, Maverick Dispatch,
which we’ve been enhancing continuously since its
beta launch last fall. This innovative flight-following
solution brings AI-integrated weather insights directly
into aviation dispatch workflows to enable faster, safer
decision-making from ground to air. The market has
responded and we have high interest in Maverick
Dispatch, solidifying our market leading position.
Aircraft IT: In a sentence, how would you summarize
what The Weather Company does for aircraft
operations customers?
RV: We deliver actionable insights, rooted in AI and
driven by expert aviation meteorologists, that cut
through the noise of fragmented data, enabling
dispatchers, pilots, and operational teams to make
faster, more informed decisions that enhance flight
safety, minimize disruptions, and reduce operational
costs. Our people and products have a direct positive
impact on airline operations and the bottom line.
Aircraft IT: What do you feel will be the next big
thing in operations Aviation IT?
RV: The next big thing is the purposeful application of
AI to solve information overload by delivering
actionable, context-aware insights directly within
operational workflows. For example, a medium-range
flight can generate 30 pages of NOTAMs, taking a
pilot over 20 minutes to review. Our new smart
NOTAMs feature uses AI to automatically group,
summarize, and prioritize these notices, allowing
crews to understand the critical updates in seconds.
This kind of intelligent synthesis is the future for
managing the ever-increasing complexity of modern
flight operations.
Aircraft IT: What do you want your customers to say
about The Weather Company?
RV: The Weather Company is a critical and collaborative
partner we trust and can always rely on to help us
maintain safe, efficient, and profitable operations.
Aircraft IT: Ravi, thank you for your time.
Keep yourself on the leading
edge with free upcoming
live webinar sessions
Attend regular Operations Demo Webinar sessions,
hosted by the industry’s leading Vendors. Or take
advantage of our large On-Demand Webinar library.
“We deliver actionable insights, rooted in AI and driven by expert aviation
meteorologists, that cut through the noise of fragmented data, enabling
dispatchers, pilots, and operational teams to make faster, more informed
decisions that enhance flight safety”
FOR THE NEXT SCHEDULED
WEBINAR, CLICK HERE
AIRCRAFT IT
Operations
AIRCRAFT IT Operations • Q3/2025 • 75
CASE STUDY: ATLANTIC AIRWAYS
A digital transformation
for Atlantic Airways
Randi Reinert, Compliance Monitoring Manager at Atlantic Airways, explains how the Faroe Islands’ airline
implemented one solution to digitalize all manuals and documents — and to monitor compliance.
AIRCRAFT IT Operations • Q3/2025 • 76
CASE STUDY: ATLANTIC AIRWAYS Aircraft IT half page May2025.pdf 1 2025-04-28 11:40
Before we go into the main subject of this case study, I’ll first set the scene by
introducing Atlantic Airways.
ATLANTIC AIRWAYS
We are a small operator, based in the Faroe Islands in the middle of the North
Atlantic. Some people call it “the middle of nowhere,” but we prefer to call it “the
center of the world.” We are located between the North Shetland Islands and
Iceland, and just west of Norway, as shown in Figure 1.
Effortless documentation
SMOOTH COMPLIANCE
Faroe Islands
– in the middle
of nowhere or
the centre of
the world?
Nearest alternate
1h 10 minutes
C
M
Y
CM
MY
Empower your team
to work smarter with
simplified compliance
and streamlined
documentation.
Less admin.
More control.
Total compliance.
Save up to 80% editing
time by automating
time-consuming tasks.
Automate compliance
monitoring and link
regulations directly to
your documents.
Distribute updates
instantly and access
critical manuals offline.
CY
CMY
K
Figure 1
That remoteness means the nearest alternate is one hour and ten minutes away.
Our alternates are typically Keflavik in Iceland, and Bergen or Stavanger in Norway.
Diversions do not happen often, but they do occur from time to time due to our
location — where, as we say in the Faroes, the Gods are playing with the weather.
We face crosswinds, fog, and many other conditions that can make
operations a challenge.
On the map, the destinations marked in blue are the routes we operate
— some only in summer, some only in winter. The destinations marked in white
are charter operations. The photograph in Figure 2 shows the Faroes in winter.
Learn more
webmanuals.aero
AIRCRAFT IT Operations • Q3/2025 • 77
CASE STUDY: ATLANTIC AIRWAYS
Figure 2
Faroe Islands
62°00’N 06°47’W
Hostile environment
Population 54.679
(yes, it’s the whole country)
We do everything we can to digitalize all aspects of our operation — including
performance with RNP (Required Navigation Performance) 0.1 AR (Approval
Required). Atlantic Airways was the first airline in Europe to achieve this, and it has
helped us tremendously in managing performance. Vágar Airport is remote (see
picture), and the Faroe Islands represent a challenging environment, with a
population of only 55,000 people. In fact, one might argue that it should not even
be possible to maintain an airline with such a small population base. Nevertheless,
Atlantic Airways was established in 1988 and today employs around 180 staff in the
winter, rising to 250 or more in peak season — as shown in Figure 3.
Atlantic Airways
§ Established in 1988
§ 180 – 250 employees (Winter/Summer)
§ Head Office at Vagar Airport (FAE) in the Faroe Islands
§ 2 A320 CEO
§ 2 A320 NEO
o
§ 2 AW139
o
Route and Charter
Route and HEMS/SAR
§ Own Part 145
§ Own ATO including 1 AW139 SIM and 1 A320 SIM
Figure 3
“With a population of only 55,000, sourcing aviation
expertise locally was a constant challenge. This reality
made digitalization not just beneficial but essential,
particularly for managing documentation, manuals,
and compliance”
From our head office at Vágar Airport in the Faroes, we operate six aircraft — four
fixed‐wing and two helicopters. We fly scheduled routes and charter as well as
HEMS/SAR (Helicopter Emergency Medical Service / Search and Rescue), hoist
and sling. As the islands’ only aircraft operator, we truly do it all. We also operate
our own Part-145 maintenance organization — a necessity in a remote island
setting like ours, where external support is limited. Alongside this, we run an ATO
(Approved Training Organization). Most recently, we established a state-of-the-art
simulator centre, featuring an Augusta Westland 139 certified helicopter simulator,
a hoist simulator for rescue crews equipped with mixed-reality goggles, and an
Airbus A320 simulator with both CEO and NEO engine configurations. In a remote
environment, self-sufficiency is essential.
THE NEED TO DIGITALIZE
With a population of only 55,000, sourcing aviation expertise locally was a
constant challenge. This reality made digitalization not just beneficial but essential,
particularly for managing documentation, manuals, and compliance. At the time,
however, much of our work still depended on manual processes. Manuals and
compliance were handled through paper-based or fragmented systems, while
other departments relied on their own separate tools. The result was a patchwork
of processes that created unnecessary complexity, inefficiency, and the risk
of inconsistency.
Recognizing the need for change, we initiated a Management of Change
(MoC) process. It began with a collaborative brainstorming session, where we
asked ourselves a simple but defining question: “What do we need?” That
moment became the starting point for rethinking how we could modernize and
streamline our operations through digital solutions. The conclusion, as shown in
Figure 4, was clear: we needed one system, one solution, to simplify our
processes throughout the operation.
AIRCRAFT IT Operations • Q3/2025 • 78
CASE STUDY: ATLANTIC AIRWAYS
The need to digitize – A Management of Change process
• One system, one solution to simplify
our processes
• New Market g New regulation to
implement
• The need to store all documentation
in one system
• Read & Sign
• Ability to set a Time limited document
• Available in an EFB & phone solution
Figure 4
• Offline availability
• External access to customers
• Approval process within the system
for CAA approvals
• Creating MEL’s
• Monitoring Compliance with an EASA
& IOSA library
• Interlink to our Compliance
Management System
As we expanded into a new market with full flight simulators, it became clear that
we needed a centralized system for managing all documentation. This system had
to cover several critical requirements: a read‐and‐sign function; the ability to apply
time limits to documents and automated reminders for document
renewal or removal.
Offline availability was also essential: the system had to be accessible on EFBs
in the cockpit, on our phones in our pockets, and available at all times —
24/7/365. It also had to allow users to enter the system with access to
specific manuals.
A further challenge was regulatory approval. The solution had to be accepted
by our Civil Aviation Authority (CAA), which remains an ongoing process. While
some inspectors have already embraced the system, others are more hesitant,
and we continue to work towards achieving full approval for all our manuals
within the platform. We also required a solution that could support email
communication and enable compliance monitoring. In practice, the system
became like an extra colleague, assisting me with compliance monitoring and
linking directly into my audit program.
SELECTING A DIGITAL DOCUMENT AND
COMPLIANCE PROVIDER
With all these needs to meet, we explored the market. There are many manual
providers, but we selected Web Manuals to be our sole provider.
Web Manuals, became the one system solution
PRE-IMPLEMENTATION PHASE
§ Build a structure, a document tree
§ Decide on font and design
§ Decide on assess ability / permissions
§ Transfer existing documents
Figure 5
• Control of transferred documents
IMPLEMENTATION PHASE
§ Training Administrators, Editors, Readers
• Phone users
• iPad users
§ Training Manual Owners
• Compliance monitoring
§ Running two systems for one month
AIRCRAFT IT Operations • Q3/2025 • 79
CASE STUDY: ATLANTIC AIRWAYS
PREPARING FOR IMPLEMENTATION
If you put two people around a table and ask them how a manual tree should look,
or about design and font, that’s a simple task. But I didn’t have two people, I had
eight, one from each department, and it was a struggle to reach agreement.
Everyone had their own preferences, and when it comes to design and fonts,
everybody has an opinion. It was a challenge, but in the end we managed to agree.
We then moved on to defining accessibility: who should be able to see what. The
system allows this to be set. Readers were only to see their own area, management
had slightly broader access, and administrators could see everything.
IMPLEMENTATION
Then we had to transfer everything into Web Manuals, and that was when I began
to wonder whether we could actually manage it. We had a lot of manuals —
remembering that we are both a helicopter and fixed‐wing operator. In other
words, we had two of everything, but we had to make it work.
We also set up a project to link compliance to the documentation. I reassigned
“I reassigned a pilot who had temporarily lost his medical
clearance and placed him behind a desk to work on the
operational manuals”
a pilot who had temporarily lost his medical clearance and placed him behind a
desk to work on the operational manuals. I brought in another person to help
with other manuals, and I did a lot myself. It was time‐consuming, but we got
through it. We went through all the auditors’ requirements, every hard law and
soft law, and we used this to create an Excel sheet that we then implemented into
Web Manuals for all the document headings. During our 2023 audit, the auditors
marked where every requirement was covered in the manuals. It took them
longer that year, but they checked every heading and requirement because it all
had to be implemented and documented.
AIRCRAFT IT Operations • Q3/2025 • 80
CASE STUDY: ATLANTIC AIRWAYS
We received help and transferred all the documents, then double‐checked in
Web Manuals to ensure everything was there and correct. It is essential to
process this carefully so that you don’t end up missing chapters or paragraphs.
This step alone took months. Once it was complete, we moved on to training. We
trained the administrators first. In larger airlines, there are often dedicated
editorial departments, but we are a small company. Here, each manager
maintains their own manual, so they were all made editors. Everyone had to learn
how to use the system on their phones and iPads. In addition, all managers had
to learn how to use the compliance function inside Web Manuals. So, we carried
out extensive training, and finally we ran the old system and the new system in
parallel for about a month, just to make sure everything was working properly.
Transferring documents
More than 6000 pages were transferred into Web Manuals. The Web Manuals
team supported us by collecting Word files, PDFs, and other types of
documentation from our different systems, and uploading them into Web Manuals.
At the time of writing, we have more than 1,300 documents in the system, and we
don’t use it only for manuals. We also store all our forms, minutes of meetings, and
checklists. Of course, we can create a full manual in the system, but we can also
simply drag in a file or add a hyperlink. This means we also host manuals from our
ground‐handling operations — including manuals from other airlines — accessible
through links in Web Manuals. Most importantly, the system works.
This was a while ago, but some readers will remember when we used an Excel
sheet or similar, with all the regulations listed, which you had to keep updated
manually. It was extremely time‐consuming. Remember, I oversee all these
departments: EASA AIR OPS, Aircrew including the ATO and simulator, Continuing
Airworthiness — both CAMO and Part‐145 — and IOSA. Yes, everything. It was
simply too much. I wanted a system that could support my compliance monitoring
needs. I chose Web Manuals because regulations are automatically updated, it’s
reliable, and easy to use. I receive notifications in various ways when regulations
change, and the system makes it simple to view and track updates. That made the
difference for me.
As I’ve said before, we don’t have many people — so I needed a digital
solution. I needed an extra colleague inside my computer.
Compliance monitoring today
That was then. Now let me show you what compliance looks like today at Atlantic
Airways. Figure 7.1 illustrates a random manual as an example.
Compliance Monitoring with Web Manuals
COMPLIANCE MONITORING
Now I want to take you through the area I’m most passionate about: compliance
monitoring, starting with Figure 6.
Compliance Monitoring before Web Manuals
Compliance monitoring in the past
§ Extremely time consuming
§ Subject to errors
§ Not automatic
Figure 6
Figure 7.1
In the top left corner, where the blue column appears, there is a yellow alert — a
reminder notification that an amendment to the regulation has been made. When
a regulation changes, a number appears showing how many regulations have been
updated, and whether the change comes from EASA or from IATA. A warning sign
identifies which specific regulation has changed, as shown in Figure 7.2.
There is also an emergency triangle. This serves as a notification that
something is changing in this regulation. All regulations linked to the headlines in
the manual, are shown in a greyish color just below the headline. When I open the
Compliance Library, as shown in Figure 7.2, I will see the same triangle.
AIRCRAFT IT Operations • Q3/2025 • 81
CASE STUDY: ATLANTIC AIRWAYS
Notifications on changes
…then you see the last revision: July 2023 (active) Annex III to ED Decision
2023/007/R. It’s active, but the full history is also available if you want to see what
changed prior to this update. You can click on any version to see the specific
amendments. The active version is highlighted with a button, but you can scroll all
the way back to 2012. The figure shows the latest version from July 2023. However,
further down — for example, on May 2020 — I get the display shown in Figure 7.4.
Show amendments
Figure 7.2
When showing a random regulation — in this case CAT (Commercial Air Transport)
— as shown in Figure 7.3…
Notifications on changes
Figure 7.4
It shows which manuals this regulation affects — and that could be several different
manuals. You can see the regulation, hard law, soft law, such as the AMCs. At the
bottom there is an Amendment button. If I want to see what has been amended in
this regulation, simply click there, and that brings up the display
shown in Figure 7.5.
Show amendments
Figure 7.3
Figure 7.5
AIRCRAFT IT Operations • Q3/2025 • 82
CASE STUDY: ATLANTIC AIRWAYS
These are the three key functions: Changed, Added, and Deleted — for example,
when a new regulation is introduced, you can read directly what is added, changed
or deleted. The best part is the box in the middle because that’s where you can see
what has changed. You can view exactly what has been modified in the regulation.
Amber highlights what is deleted; purple highlights what is added. In this particular
case, the regulation only added guidance material — and that was
the new element.
In the other box, you can see which manuals, this regulation is used in. This is a
neat tool, both for managing regulations and for helping my managers stay on
top of their responsibilities. But that is not the only type of notification. If I am the
owner of this manual, as you can see in the grey background of Figure 8. When a
regulation changes, the headline turns red. This way, someone like the Director of
Flight Operations can immediately see that a regulation update has occurred.
When they click on it, the system displays: “Requirement has changed, press
Update.” Until the update is completed, the notification remains red.
Notifications within the manual
Figure 8
AIRCRAFT IT Operations • Q3/2025 • 83
CASE STUDY: ATLANTIC AIRWAYS
Managers are instantly updated and can see changes directly in their manuals.
They receive a notification as soon as they open the program. Since
implementation, I have seen a reduction in findings. In the past, there were at least
two or three findings each year where managers did not implement new
regulatory changes. Now there is no excuse — they receive a clear ‘heads‐up’.
The implementation of Web Manuals has been like gaining an extra colleague
in compliance monitoring. I am, of course, still monitoring, so it is difficult to
measure precisely, but it feels as if a new person has joined the office — because
the system helps tremendously.
I hope this gives readers a clear impression of why we chose Web
Manuals to digitalize our documents and manuals, and to strengthen
compliance monitoring.
On the left‐hand side, in grey, you can see the list of headlines. Any headline
shown in red has been flagged because it is linked to a regulation that has
changed. If there is no regulation attached to a headline, it remains unaffected.
But once a regulation is linked and that regulation changes, the headline
automatically turns red.
This feature is not visible to readers; it is only available to editors — the
owners of the manual.
MISSION ACCOMPLISHED
We set out on a Management of Change process with clearly defined objectives
— and we can now say mission accomplished.
Mission
accomplished
§ Managers instantly up to date on
new requirements
§ Reduction in findings raised against
missing implementation
§ Approximately 75% less time spent
monitoring compliance
Figure 9
RANDI REINERT
Having worked in the aviation industry for more than 17 years, Randi became Quality
and Compliance Manager at Atlantic Airways in 2013. A key part of her responsibility
as Compliance Manager is managing ever‐changing regulations. For this reason, a
document system capable of supporting compliance would be a game changer.
Randi took the lead in implementing Web Manuals as part of Atlantic Airways’ document
control system, including regulatory control.
ATLANTIC AIRWAYS
Founded in 1988, Atlantic Airways is the national airline of the Faroe
Islands. With a strong focus on safety, punctuality, and customer
satisfaction, the airline operates both domestic helicopter services
and international passenger flights from its main base at Vágar Airport. In addition, Atlantic
Airways provides search and rescue services in the North Atlantic. The fleet includes Airbus
A320 aircraft, among them the modern A320neo, as well as helicopters used for domestic
routes and offshore operations.
WEB MANUALS
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only simplifies the documentation process but also eases the burden of regulatory
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AIRCRAFT IT Operations • Q3/2025 • 84
AIRCRAFT IT Operations: AIRCRAFT IT FOCUS
AI in Airplane Mode
Paul Saunders considers why offline still hurts (and what could help)
There’s nothing quite like the moment when
your slick tech suddenly becomes dead weight.
For me, it happened on a summer road trip
across Europe this year. I plugged our
destination into Google Maps, only to realize I’d
forgotten to enable European data roaming on my
phone. The map spun uselessly, my kids rolled their
eyes, and I ended up begging for a hotspot so we
didn’t spend the afternoon sightseeing a motorway
interchange. Tech that feels effortless one minute can
collapse into farce the moment it loses a signal.
That’s offline AI in a nutshell. We love to imagine it as
a magical assistant that ‘just works,’ whether in the
cloud or in airplane mode. The reality is less generous.
Large language models (LLMs) are huge — tens or even
hundreds of gigabytes — and rely on server farms of
GPUs to do their thing. You can’t simply tuck one into
an iPad or EFB and expect it to hum along. Even if you
could, you’d drain the battery faster than you can say
“ready for departure.” Offline AI is hard, and the
expectation gap is brutal.
So, what’s the alternative? If we can’t squeeze
ChatGPT into a cockpit tablet, does that mean crews
are destined to fly without AI help when they need it
most? Let me introduce you to the Model Context
Protocol (MCP). Now, you’ve probably never heard of
MCPs and, honestly, most folks haven’t. They’re not the
kind of tech that grabs headlines or gets anyone excited
at a dinner party. But they might just be a quiet
revolution. I had my own lightbulb moment at a recent
hackday project I judged. Watching a team use MCPs to
deliver AI capabilities offline made me realize these
protocols could be the unsung heroes we need.
MCP is an open standard — think of it as the USB-C
of AI. It’s a behind-the-scenes enabler that lets AI
systems plug into tools, data, and services in a
consistent, secure way. You might never see it, but you’ll
feel the difference. Instead of every AI app needing
one-off connectors (and leaving users to faff around
with prompts), MCP creates a universal, structured way
for systems to provide context to the model.
Here’s the key: MCP doesn’t make an offline LLM
magically powerful. But it does allow for graceful
degradation. Picture an EFB app with two modes:
• Offline: Cached MCP servers provide structured
access to checklists, manuals, or training prompts.
The AI remains useful, even without the cloud.
• Online: Those same MCP pathways extend into
richer, cloud-based services — fleetwide
performance data, predictive weather,
operational optimization.
AIRCRAFT IT Operations • Q3/2025 • 85
The beauty of this setup is that pilots don’t have to
wrestle with prompts. They’re not typing “summarize
MEL restrictions for my next leg” into a chatbot.
Instead, MCP quietly provides the AI with the right
context and tools, wrapped in guardrails that ensure
consistency and compliance. Prompts belong at the
software level, where engineers can design them into
safe, reliable workflows — not in the hands of
end-users, mid-task.
For aviation IT, this could be the difference between
AI being a shiny demo in the lab and AI becoming a
trusted operational companion. We’ve always known
that flight-critical tools must handle degraded states
gracefully. MCP offers a way for AI to follow that same
philosophy: useful when offline, powerful
when connected.
So yes, offline AI is hard. It may never match the
cloud experience one-to-one. But with MCP, there’s
finally a light at the end of the tunnel: a way to give
crews something smarter than dead weight when the
signal drops. Because the real test of AI in aviation isn’t
how it dazzles online, but how it behaves when
the signal fades.
PAUL SAUNDERS
Paul is a heavy weight product visionary
and trusted aviation software expert. He’s
spent 25 years in aerospace IT working
with airlines, MROs, OEMs and software
companies all over the world. Currently
he’s working as Senior Director of Product
Management at Comply365 where he
leads a team of Product Managers and UX
Designers on a software portfolio which includes
Operational Content Management, Safety Management
and Business Intelligence Solutions.
AIRCRAFT IT Operations: VENDOR FLIGHT LOG
VENDOR FLIGHT LOG: SITA OPTIFLIGHT®
Albert Dominguez shows how SITA Optiflight is
developing from a great fuel management tool to an
all-round operational efficiency tool
Albert Dominguez is a Portfolio Director with over a decade of experience
delivering innovative software solutions for airline flight operations. He leads a
team of product managers focused on driving operational efficiency, sustainability,
and digital transformation across a global portfolio. With deep expertise in aviation
technology and data-driven strategies, Albert combines technical insight with
strategic leadership to shape the future of airline performance optimization.
Aircraft IT: Your name, your job title, and the name
of the business?
Albert Dominguez, Head of Data & Applications
Product Portfolio at SITA.
Aircraft IT: How did OptiFlight get started?
AD: SITA OptiFlight® began as a response to the
aviation industry’s growing need for fuel efficiency,
cost reduction, and sustainability. The solution was
developed to address the limitations of traditional
flight planning systems, which often rely on generic
aircraft models and static weather data. Instead,
OptiFlight introduced a Digital Twin-powered
approach that builds tail-specific performance
models using actual flight data and machine learning
algorithms. It provides real-time recommendations to
optimize the flight trajectory based on operational
targets. The initiative gained momentum following
SITA’s acquisition of the French startup Safety Line,
which had already developed early versions of the
OptiClimb and OptiDirect modules. This acquisition
laid the foundation for a broader suite of optimization
tools under the OptiFlight umbrella. The solution has
seen rapid growth, scaling from just five customers in
2018 to serving over 50 airline customers today.
Aircraft IT: What is the guiding business principle
that drives OptiFlight?
AD: The guiding business principle behind SITA
OptiFlight is to deliver tail-specific, data-driven
optimization that maximizes fuel efficiency and
operational performance across all phases of flight.
OptiFlight is built on the idea that every aircraft
behaves differently, and therefore, optimization must
be tail-specific. Using Digital Twin models powered by
machine learning and QAR data, OptiFlight creates a
dynamic, real-world replica of each aircraft to simulate
and predict the most efficient flight path. OptiFlight is
designed to integrate seamlessly into existing cockpit
workflows. Whether through ACARS or the new EFB
interface, it delivers actionable insights without
increasing pilot workload or requiring hardware
modifications A key part of the business principle is
accountability. OptiFlight not only provides
“The guiding business principle behind SITA OptiFlight is to deliver tailspecific,
data-driven optimization that maximizes fuel efficiency and
operational performance across all phases of flight.”
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AIRCRAFT IT Operations: VENDOR FLIGHT LOG
recommendations but also measures and reports on
actual savings - fuel, time, and CO₂ — using the same
data that powers its predictions.
Aircraft IT: What has OptiFlight’s greatest business
achievement been to date, and why?
AD: A standout business achievement of SITA
OptiFlight — independent of any specific customer
— is its successful expansion into full-flight
optimization, culminating in a three-digit market
share increase in 2025 and the launch of its most
advanced module, OptiLevel. With this achievement,
OptiFlight has also positioned as a future-proof
solution by aligning with Trajectory-Based Operations
(TBO) — a next-gen air traffic management paradigm.
This reflects a strategic transformation of OptiFlight
from a tactical tool into a comprehensive, scalable,
and future-ready platform that supports both
operational efficiency and environmental
sustainability, as the industry shifts toward systemwide
trajectory optimization
Aircraft IT: What have been your disappointments
and what have you learned from them?
AD: One of the most important lessons we’ve learned
is that technology adoption is never just about the
product — it’s about people, trust, and timing. When
we first launched OptiFlight modules like OptiClimb
and OptiDirect, we focused heavily on the technical
performance: fuel savings, CO₂ reduction, and
integration with flight planning systems. But we
underestimated the behavioral and cultural shift
required to embed these tools into daily airline
operations. For example, pilots were being asked to
trust machine-generated recommendations that
sometimes contradicted their experience or intuition.
Dispatchers had to align with new workflows and
leadership teams needed clear, transparent metrics to
justify continued investment. Without a structured
change management approach, even the best
technology can stall. We now treat change
management as a core product capability, not an
“OptiFlight empowers aircraft operators to reduce fuel burn, emissions, and
flight time by delivering real-time, tail-specific optimization across all phases
of flight – without disrupting existing workflows.”
afterthought. That means designing for low cognitive
load in the cockpit, aligning with airline operational
goals like on-time performance and cost control, or
embedding change champions within customer
teams. At OptiFlight, we’ve learned that success is not
just about building the right product, but about
helping people use it confidently, consistently, and
collaboratively.
Aircraft IT: In a sentence, how would you summarize
what OptiFlight does for aircraft
operations customers?
AD: OptiFlight empowers aircraft operators to reduce
fuel burn, emissions, and flight time by delivering
real-time, tail-specific optimization across all phases
of flight — without disrupting existing workflows.
Aircraft IT: What do you feel will be the next big
thing in operations Aviation IT?
AD: I believe the next major leap in aviation
operations IT will be the rise of AI-powered
operational intelligence platforms that unify
fragmented data and enable real-time, collaborative
decision-making across the airline ecosystem. We’re
already seeing this shift with platforms like OptiFlight
evolving into full-flight optimization engines, and the
emergence of tools like Mission Watch and eWAS that
bring live trajectory and weather intelligence into the
cockpit and OCC. But the real game-changer is the
convergence of these tools into gate-to-gate
optimization ecosystems — where AI continuously
refines flight plans, predicts disruptions, and
recommends actions across all phases of flight. What
excites me most is how this shift empowers not just
automation, but collaborative intelligence. Pilots,
dispatchers, and air traffic controllers will soon be
supported by AI copilots that help them make faster,
smarter decisions — whether it’s rerouting around
weather, adjusting cruise levels for fuel savings, or
proactively managing disruptions. In short, the next
big thing isn’t just smarter tools — it’s connected,
predictive, and adaptive operations that scale across
the entire airspace.
Aircraft IT: What do you want your customers to say
about OptiFlight?
AD: I’d want our customers to say that “OptiFlight is
the smartest, most reliable co-pilot we’ve ever had
— one that helps us fly better and safer.” I want them
to feel that OptiFlight is not just a tool, but a trusted
operational partner — one that delivers real,
measurable value every day. Whether it’s reducing
fuel burn, improving on-time performance, or helping
pilots make smarter decisions in real time, the product
should feel like it’s working with them, not just for
them. I want them to say that OptiFlight is transparent
and accountable. We’ve invested heavily in making
sure customers can verify savings themselves, not just
take our word for it. That builds trust — and trust is
everything in aviation operations. And finally, I want
them to say that working with us feels like a true
partnership — that we listen, we adapt, and we deliver.
Because at the end of the day, our success is
measured by their success.
Aircraft IT: Albert Dominguez thank you for your time.
AIRCRAFT IT Operations • Q3/2025 • 87
AIRCRAFT IT Operations: VENDOR FLIGHT LOG
VENDOR FLIGHT LOG: INTERNATIONAL FLIGHT SUPPORT
Empowering EFB administrators to manage their
platform with control and regulatory compliance
has built strong customers confidence for
International Flight Support, says CEO Chris Mottes
Chris Mottes was recently appointed CEO of International Flight Support. He leads
a team with strong aviation credentials and a shared focus on regulatory
compliance and operational improvement. With a background in digital innovation
and leadership, Chris is focused on scaling IFS while staying true to its aviation
roots, helping operators meet real-world challenges with practical, efficient tools
that align with how airlines actually run.
Aircraft IT: Your name, your job title, and the name
of the business?
Chris Mottes, CEO, International Flight Support
Aircraft IT: How did International Flight
Support get started?
CM: Our journey began in the early 2000s, when we
developed our first product for one of the earliest
smartphones: a combined Take-off and Landing
Performance app with Mass & Balance functionality.
As laptop performance improved, we were able to
create one of the industry’s very first integrated EFB
platforms. This Windows-based solution combined
Take-off and Landing Performance, Loadsheet
Planning, and all essential pre-flight, in-flight, and
post-flight reporting tools, along with a Document
Module. The arrival of the iPad made high-quality EFB
hardware far more accessible, and in 2011 we released
our iOS version, establishing ourselves as a recognized
all-in-one EFB platform provider. Our mission from the
start has been clear: to enable a truly paperless
cockpit. Over the years, as technology and the aviation
industry have evolved, so have we, turning that early
vision into our flagship product, EFBOne.
Aircraft IT: What is the guiding business principle
that drives International Flight Support?
CM: Our guiding design principle is simple: put the
needs of flight operations and flight crews first. That
focus is rooted in our deep understanding of aviation.
Our team combines advanced expertise in aviation
engineering and operations with experience gained
around the world, which gives us a clear
understanding of the realities of regulatory
compliance worldwide. Everything we do, from
building products to supporting clients, is about
making daily operations smoother, safer, and more
efficient. We design technology to fit how airlines
AIRCRAFT IT Operations • Q3/2025 • 88
actually work, not the other way around. That mindset
drives every decision we make.
Aircraft IT: What has International Flight Support’s
greatest business achievement been
to date, and why?
CM: EFBOne has been our greatest achievement so
far. From the beginning, instant customization was a
priority. We wanted flight operations to have full
control in an industry where no two airlines work the
same. This adaptability means we can meet each
airline’s unique requirements, cut down on change
requests, speed up onboarding, and let EFB
administrators adapt our app locally to changing
SOPs (Standard Operating Procedures) without long
development cycles. That flexibility has been a game
changer, saving time, reducing complexity, and
helping our clients stay focused on running
their operations.
AIRCRAFT IT Operations: VENDOR FLIGHT LOG
“We streamline flight operations, remove paperwork, and empower
administrators to manage their EFB platform system with full control and
regulatory confidence”
and aviation is no exception. We see it playing a
bigger role in improving efficiency, supporting
decision-making, and using predictive analytics to
keep operations running smoothly. But it’s not
without its challenges, and we can’t lose sight of that.
The real breakthrough will be striking the right
balance between pushing innovation forward and
keeping day-to-day flight operations safe and reliable.
Aircraft IT: What have been your disappointments
and what have you learned from them?
CM: Throughout our history, we’ve had our share of
innovative ideas that the market wasn’t quite ready
for. Technology often moves faster than the industry
can adopt it, and that gap can be frustrating. We’ve
learned to listen closely to our clients and focus on
solutions that meet real, immediate needs. The key
lesson is that success comes from aligning
technological possibilities with the operational
realities and priorities.
Aircraft IT: In a sentence, how would you summarize
what International Flight Support does for aircraft
operations customers?
CM: We streamline flight operations, remove
paperwork, and empower administrators to manage
their EFB platform system with full control and
regulatory confidence.
Aircraft IT: What do you feel will be the next big
thing in operations Aviation IT?
CM: AI is already transforming IT across industries,
Aircraft IT: What do you want your customers to say
about International Flight Support
CM: That we offer one of the best and most flexible
EFB solutions in the market and are considered a
trusted, long-term partner. A company our clients can
rely on, with a support team that’s always ready to
help and go the extra mile whenever needed with a
genuine focus on making their day-to-day
operations easier.
Aircraft IT: Chris Mottes, thank you for your time.
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AIRCRAFT IT Operations • Q3/2025 • 89
CASE STUDY: PORTER AIRLINES
Porter Airlines gets
fuel efficiency and much more
Ian Markle, Manager of Flight Dispatch at Porter Airlines shares the airline’s successful
implementation of a dynamic flight optimization solution and the value that has delivered
AIRCRAFT IT Operations • Q3/2025 • 90
CASE STUDY: PORTER AIRLINES
I’ll start by introducing readers to Porter Airlines, the airline at the heart of
this case study.
PORTER AIRLINES
Porter Airlines began operations in 2006 with three De Havilland Canada DHC-8-
400 turboprop aircraft. By the time the COVID-19 pandemic began, the fleet had
grown to 29 aircraft, though operations were suspended for 18 months. During that
pause, Porter placed an order for 75 Embraer E195-E2 aircraft, plus 25 options —
becoming the first North American carrier to fly the E2.
Our E2 growth began in 2022. Today, we operate 47 E2s alongside 29
Dash 8s, serving every Canadian province and destinations across North
America. This winter, our network expands to include the Caribbean, Mexico, and
Central America. It’s been quite a journey — and we’re only getting started.
BEFORE THIS PROJECT AND THE BUSINESS CASE
Before adopting APiJET’s Digital Winglets, Porter used traditional flight planning
software. Flight crews received their plans hours before departure, but once
airborne, winds and other environmental conditions often shifted, leaving them
without the most efficient options in real time.
The business case for Digital Winglets was straightforward: fuel savings. Fuel
is the number-one cost driver for airlines worldwide, and every reduction in fuel
burn also reduces CO₂ emissions. We also saw value in potential time savings,
which are harder to quantify financially but meaningful in daily operations.
IMPLEMENTING APiJET IN PORTER AIRLINES
Implementation was complex. Multiple departments were involved, and at the
same time we were introducing the new Embraer E2 — a type APiJET had never
modeled before. This required building a detailed performance model and
unlocking additional aircraft data to enable the best possible optimizations.
The first step was setting up direct data feeds (gate times, fuel on board,
position data). Next, we provided fleet performance data so APiJET could build a
custom model for Porter. The APiJET team then came on-site, spending time
“Implementation was complex. Multiple departments
were involved, and at the same time we were
introducing the new Embraer E2 — a type APiJET had
never modeled before”
FLIGHT PATH
OPTIMIZATION
SAVING TIME,
FUEL AND CO2
EMISSIONS IN
PURSUIT OF A
GREENER FUTURE
• Demonstrated Fuel Savings up to 5% per flight
• 70% ATC Approval
• Real-time optimization
• Powerful Data Analytics and Verifiable Savings
• Best-in-Class Custom Aircraft Performance Modelling
• Seamless Integration from Dispatch to Aircrew
• Global Coverage
APIJET.COM
AIRCRAFT IT Operations • Q3/2025 • 91
CASE STUDY: PORTER AIRLINES
with dispatchers and leaders to understand the nuances of our operation before
completing the engineering work to integrate the data and deliver
real-time proposals.
Within about a month, APiJET produced optimization capabilities generating
3–4% fuel savings per flight, plus time savings. Training and fine-tuning followed,
with APiJET working closely alongside our dispatchers to ensure the solution
functioned smoothly in our environment.
As the first Canadian implementation, some unique challenges surfaced. For
example, Digital Winglets initially didn’t account for Canada’s mandatory IFR
routing rules, which required custom development. APiJET worked through
these quickly, adapting the system to our airspace requirements.
HOW DIGITAL WINGLETS WORK
Digital Winglets is a real-time flight path optimization tool. Dispatchers use the
interface to send optimizations to pilots, who can then request approval from Air
Traffic Control. The system focuses on the cruise phase of flight, offering lateral
(route), vertical (altitude), or combined adjustments from top of climb to
top of descent.
Every five minutes, Digital Winglets evaluates potential improvements but
typically identifies just one meaningful proposal per flight — striking the balance
between efficiency and pilot workload. What sets it apart is active traffic
deconfliction. The system incorporates known traffic positions, ensuring
“What sets it apart is active traffic deconfliction.
The system incorporates known traffic positions,
ensuring proposed changes won’t conflict with
other aircraft. This increases the likelihood that ATC
will approve the request”
proposed changes won’t conflict with other aircraft. This increases the likelihood
that ATC will approve the request. Behind the scenes, a genetic algorithm runs in
real time to identify the best opportunities.
For dispatchers, sending a proposal is a single click. Pilots then evaluate
whether to request ATC clearance.
DIGITAL WINGLETS IN PORTER AIRLINES
For Porter, adopting Digital Winglets required minimal process change.
Dispatchers review optimizations against their systems and forward them to crews
via ACARS. Pilots then request approval from ATC if appropriate.
The bigger challenge was technical alignment. The Embraer’s onboard Flight
AIRCRAFT IT Operations • Q3/2025 • 92
CASE STUDY: PORTER AIRLINES
Management System (FMS) has limited computing power, so it didn’t always
match Digital Winglets’ ground-based proposals. To resolve this, APiJET worked
with Embraer performance engineers and collaborated with our pilot group. The
goal wasn’t to make the numbers identical, but to build trust and validate the
logic behind the proposals.
Because APiJET develops its performance models in-house, their team
continually reviews, validates, and fine-tunes them. Over time, discrepancies
narrowed and confidence among pilots grew. The ongoing refinement process
continues to strengthen results.
IMPLEMENTATION TIMELINE
The project began in Q4 2024 with setup of data feeds and collection of
performance data. Porter provided the required information within weeks. After a
holiday pause, APiJET finalized the build in early 2025, taking about six weeks —
slightly longer than usual since it was their first Canadian deployment.
Digital Winglets went live on March 24, 2025, with APiJET on-site for training.
They returned regularly in the following months to address nuances and
fine-tune the solution. By July 2025, the commercial agreement was in place.
OUTCOMES
From the outset, APiJET’s team was attentive and responsive. For Porter, the
partnership has been mutually beneficial: we gained meaningful fuel and emissions
savings (up to 3% fuel savings per optimized flight), while APiJET successfully
entered the Canadian market. Most importantly, our pilots and dispatchers have
found Digital Winglets intuitive and natural to use. Looking ahead, integration with
our existing software will streamline workflows even further, reducing manual
review and embedding optimization directly into daily operations.
FUTURE PLANS FOR DIGITAL WINGLETS AND PORTER’S USE
The product initially was developed for fuel savings, so it was meant for an airline
to find more efficient ways to fly that would ultimately save fuel, reduce CO2
emissions and support decarbonization efforts. The feedback that APiJET has
received from airlines has overwhelmingly been that the fuel savings are great.
However, it’s one thing to save fuel and another thing to optimize flights to the
right variable at the right time and that is the direction that APiJET is taking with
Digital Winglets.
Digital Winglets provides a powerful suite of tools that allow us to optimize
flights in real-time for the most fuel-efficient routing, which improves on-time
performance and helps us deliver the elevated passenger experience that Porter
is known for. Our continuing fleet expansion means that each new aircraft is
seamlessly added to the platform immediately. We’re excited about the potential
the product will bring to the airline.
IAN MARKLE
Ian Markle brings over 15 years of aviation experience, from a customer service
representative, advancing through various roles in the Operations Center.
His deep industry knowledge and leadership skills led to his current position as
Manager of Flight Dispatch, where he oversees flight coordination,
safety compliance, and operational efficiency. Ian’s career reflects dedication, growth, and a
strong commitment to excellence in aviation operations.
PORTER AIRLINES
Since 2006, Porter Airlines has been elevating the experience of economy
air travel for every passenger, providing genuine hospitality with style, care
and charm. Porter’s fleet of Embraer E195-E2 and De Havilland Dash 8-400
aircraft serves North America, including a coast-to-coast domestic Canadian network, the
U.S., Mexico, the Caribbean and Central America. Headquartered in Toronto, Porter is an
Official 4 Star Airline® in the World Airline Star Rating®.
APIJET
APiJET is a leader in real-time enroute flight profile optimization, leveraging
proven NASA technology. Digital Winglets combines vertical and lateral
optimizations with real-time traffic, weather, airspace, and more, to provide
de-conflicted optimizations with the highest possible likelihood of ATC acceptance
(typically >75%). Our customer airlines enjoy fuel savings of more than 2% per flight on
narrowbody aircraft and 3%-4% on widebody aircraft. to save airlines 2%-4% in
annual fuel expense.
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AIRCRAFT IT Operations • Q3/2025 • 93
AIRCRAFT IT Operations: VENDOR FLIGHT LOG
VENDOR FLIGHT LOG: DELTAXIGNIA
Eithne Devine-Hynes, CEO, DeltaXignia shares how
helping customers to understand content changes and
stay compliant has made DeltaXignia the gold standard
for content and data compare and merge
A change agent and business leader, Eithne brings over 30 years of experience in information
communication technology companies, ranging from small to large enterprises, working across different
business functions and locations around the globe. Her remit is to grow DeltaXignia through a
reinvention of its go-to-market strategy, proving out the opportunities of structured and unstructured
content and data compare and merge in new target markets whilst continuing to build presence in
Enterprise Content Management solutions. She is a natural leader who offers a “wonderful mix of
strategic thought leadership and practical planning and execution” and has significant experience in
driving start-up high growth initiatives and business transformation programmes. She has taken over the
leadership of the company from its founder, Robin La Fontaine, who led the organisation for 30 years.
Aircraft IT: Your name, your job title, and the name
of the business?
Eithne Devine-Hynes, CEO, DeltaXignia.
Aircraft IT: How did DeltaXignia get started?
ED-H: DeltaXignia was founded over 30 years ago by
Robin La Fontaine, an accomplished software
developer determined to solve the complex challenge
of managing change to content and data over time. The
company began with structured formats such as XML,
trading under the name DeltaXML, and in recent years
expanded to support formats like JSON and HTML.
Today, we’re building on three decades of expertise to
move beyond structured into semi-structured and
unstructured formats such as Microsoft Office and PDF.
That’s why, in early 2025, we proudly changed our
trading name from DeltaXML to DeltaXignia, a natural
step that reflects a strategy and vision reaching far
beyond XML. We have a three-pronged technology
vision — 1. Scale, Speed, Size and Accuracy, 2. Extend to
unstructured formats and 3. Leverage AI algorithms,
tools and methodologies. We believe this vision speaks
to the needs of our customers and prospects in
enterprises of all kinds but especially those in highly
regulated vertical markets and those where the cost
and impact of change is significant.
“Even with our new and expanded technology vision, the core of our business
which is to remain the ‘gold’ standard in compare and merge technology for
content and data remains the same”
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AIRCRAFT IT Operations: VENDOR FLIGHT LOG
Aircraft IT: What is the guiding business principle
that drives DeltaXignia?
ED-H: Our strapline is “Where Change Matters” and
that has been the guiding principle of our business for
30 years. Even with our new and expanded
technology vision, the core of our business, which is
to remain the ‘gold’ standard in compare and merge
technology for content and data, remains the same.
Aircraft IT: What has DeltaXignia’s greatest business
achievement been to date, and why?
ED-H: 2024 and 2025 were exciting years for us.
After preparation for a trade sale, the company
decided to buy itself and become an Employee
Ownership Trust (EOT) in July 2024. Our employees
now own the majority share of the business. On
becoming an EOT, our founder, Robin La Fontaine,
stepped down as CEO and I stepped into his shoes
to take the company on the next phase of its
journey. We are now one year into being an EOT and
we have transformed the company quite significantly
through a go-to-market revamp, portfolio
consolidation, 5-year strategic roadmap and our
3-pronged technology vision which charts our
course into the future.
Aircraft IT: What have been your disappointments
and what have you learned from them?
ED-H: Business, day to day, is full of disappointments,
challenges, highlights and lowlights. In my short tenure
in the CEO role, I haven’t yet had stand out
disappointments, but I would say it’s a case of taking
‘the rough with the smooth’, as the saying goes. In
leading a company through an employee ownership
transition there are moments of uncertainty and learning
curves for all. When we accept the ‘rough’ in challenges,
setbacks and difficulties, and balance them with the
‘smooth’ of success, ease and pleasant moments, it
fortifies us as a team and allows us to build something
meaningful together. An Employee Ownership Trust is a
meaningful endeavor because it’s about us as people, as
a team and our shared experience together.
Aircraft IT: In a sentence, how would you
summarize what DeltaXignia does for aircraft
operations customers?
ED-H: DeltaXignia provides check and transformation
validation, compare, merge and consulting solutions
where content and data change matters in aircraft
operations, such as for MROs, aviation companies, and
enterprises that must meet regulatory requirements.
We help organizations manage updates to
maintenance manuals, operational documents, and
regulatory data with fully customizable solutions that
ensure changes are tracked, compared, and merged
accurately, adaptable to any workflow, reducing errors
and improving compliance.
Aircraft IT: What do you feel will be the next big
thing in operations Aviation IT?
ED-H: I feel that some key trends in Aviation IT will
follow those of the IT industry as a whole — namely the
transition to cloud-based infrastructure and the
adoption of Artificial Intelligence (AI) and Machine
Learning (ML) for key use cases. AI and ML are
interesting given their potential to improve the margin
profile of businesses globally and, in aviation, the use
cases to optimize fuel consumption, personalize
passenger experiences, predict/reduce flight delays
and automate customer service, hold some golden keys
to success. While we are still in the early stages of the
technologies proving themselves and use cases being
still in the Proof of Concept (PoC) stage, organizations
will be left behind if they are not evaluating and trialing
at this juncture. DeltaXignia will be playing in the AI
space on two fronts: 1. as a ‘data/content quality’ tool in
the enterprise toolkit for AI adoption and 2. by
enhancing our portfolio with AI/ML for insights initially
and leveraging AI algorithms, tools and methodologies
where it makes sense over the long-term. This will
ensure that we’re setting the pace in the content and
data compare and merge niche globally. Oh, and by the
way, DeltaXignia also offers a cloud-based deployment
model with a pay per operation feature if that’s
interesting for some customers.
AIRCRAFT IT Operations • Q3/2025 • 95
“…our headless software fits
naturally into their existing systems
for maintenance planning, flight
operations, and technical
publications, supporting formats
like XML, JSON, and HTML so it
works seamlessly in modern
aviation IT environments”
Aircraft IT: What do you want your customers to say
about DeltaXignia
ED-H: We want our customers to continue to say that
DeltaXignia is the gold standard in content and data
compare and merge. That our solutions give them
confidence in the accuracy of every change, protect
version integrity, and help them stay compliant and
audit-ready. That our headless software fits naturally
into their existing systems for maintenance planning,
flight operations, and technical publications,
supporting formats like XML, JSON, and HTML so it
works seamlessly in modern aviation IT environments.
We want them to see us as a trusted partner with
enterprise-grade technology that scales to their
needs, whether that’s high-volume operations,
complex data workflows, or global document
transformations. To value our consulting expertise in
configuring workflows, optimising pipelines, and
training their teams to get the very best from our
software. And above all, we want them to feel that
choosing DeltaXignia means accuracy at scale today,
with confidence we’ll continue to lead tomorrow by
extending into semi- and unstructured formats and
harnessing the latest AI-driven approaches.
Aircraft IT: Eithne Devine-Hynes, thank
you for your time.
AIRCRAFT IT Operations: VENDOR FLIGHT LOG
VENDOR FLIGHT LOG: WEB MANUALS
Justin Raymond shares how a focus on customers and
innovations in the creation, management, and
distribution of manuals powers Web Manuals service
Justin Raymond, Director of Operations Americas at Web Manuals, leads North
American customer experience and sales teams, helping aviation organizations
streamline regulatory compliance and document management. An Embry-Riddle
Aeronautical University graduate with a B.S. in Aviation Business Administration
and a minor in Aviation Safety, he also holds a Private Pilot certificate with an
Instrument rating. Passionate about aviation, Justin works closely with industry
stakeholders to drive innovation and operational excellence.
Aircraft IT: Your name, your job title, and the name
of the business?
Justin Raymond, Director of Operations
Americas, Web Manuals.
Aircraft IT: How did Web Manuals get started?
JR: Web Manuals was born from a real need in the
aviation industry. Back in 2012, our CEO, Martin
Lidgard, was pitching a distribution tool when a
prospective client asked for something quite different:
a way to write and manage aviation specific manuals
entirely in the cloud. That request sparked the idea
that eventually became Web Manuals. With a clear
gap in the market, the company set out to transform
the way aviation professionals create, manage, and
distribute critical documentation. The result is a
user-friendly, cloud-based platform that enables
real-time collaboration, seamless compliance, and
smarter workflows, all tailored to the demanding
environment of aviation operations.
Aircraft IT: What is the guiding business principle
that drives Web Manuals?
JR: At Web Manuals, we are guided by a commitment
to customer-centric innovation. Innovation is not just a
feature of our product; it’s embedded in our culture.
We continuously strive to develop smarter tools that
improve safety, compliance, and operational
efficiency for aviation professionals around the world.
Our customers are at the core of everything we do.
Their input fuels our product development and
helps us stay ahead of industry challenges. We’ve
grown a global community of users across the
Americas, EMEA, and APAC, and their feedback
AIRCRAFT IT Operations • Q3/2025 • 96
actively shapes our evolution. We also believe that
enthusiasm, responsibility, and leadership (both
internally and with our customers) are key to
navigating a constantly changing industry. By
combining these values with a relentless focus on
innovation, we’re proud to offer a platform that
continues to transform the way aviation manuals are
created and managed.
Aircraft IT: What has Web Manuals’ greatest
business achievement been to date, and why?
JR: From my perspective, leading the Americas
region, one of our biggest achievements has been our
global expansion and growing local presence, proving
our ability to scale while staying close to our
customers. Establishing our San Diego and New York
offices was a major milestone that opened the door to
AIRCRAFT IT Operations: VENDOR FLIGHT LOG
“Another big milestone was launching the Amelia AI suite, an AI-powered
assistant that helps aviation professionals interact with documentation faster
and with greater accuracy. It’s a game-changer for pilots and other aviation
professionals…”
hundreds of aviation organizations across North and
South America who now rely on our platform daily.
Another big milestone was launching the Amelia AI
suite, an AI-powered assistant that helps aviation
professionals interact with documentation faster and
with greater accuracy. It’s a game-changer for pilots
and other aviation professionals, ensuring timely
access to crucial information and reducing the
workload of repetitive and time-consuming tasks.
Amelia AI removes friction, improves compliance, and
transforms complex manual tasks into intuitive,
efficient experiences in both the cockpit and the
office. These milestones show how we’re not just
keeping up with the industry but leading the way in
aviation documentation transformation.
Aircraft IT: What have been your disappointments
and what have you learned from them?
JR: In the Americas, one of the early challenges was
realizing that great technology alone doesn’t
guarantee immediate adoption. Some operators,
especially in highly regulated or resource-constrained
environments, were hesitant to move away from
traditional processes. At first, it was frustrating to see
such a clear efficiency gain being met with reluctance.
What I’ve learned is that change in aviation is as much
about people as it is about tools. Success comes from
listening, building trust, and guiding customers
through the transition, not just handing over a
solution. This shift in mindset has made me even more
focused on education, tailored onboarding, and
proactive customer engagement.
In the long run, these experiences have been
invaluable. They’ve taught us that every
disappointment is really just an opportunity to refine
how we serve, adapt our approach, and ultimately
deliver innovation that customers feel
confident embracing.
Aircraft IT: In a sentence, how would you summarize
what Web Manuals does for aircraft
operations customers?
JR: Web Manuals empowers aircraft operations teams
by providing an innovative, cloud-based platform that
simplifies the creation, management, and distribution
of manuals. This enhances compliance, control, and
agility while saving valuable time for safer, more
efficient operations.
Aircraft IT: What do you feel will be the next big
thing in operations Aviation IT?
JR: The next big leap in aviation IT is already unfolding
through the integration of AI-driven analytics, natural
language tools, and real-time data processing. We’re
seeing AI revolutionize predictive maintenance,
optimize routing and crew scheduling, and transform
AIRCRAFT IT Operations • Q3/2025 • 97
how aviation professionals interact with critical
documentation. At Web Manuals, we’re leading this
shift with Amelia, our AI-powered assistant that
brings intelligent search and co-authoring into the
cockpit and the compliance office. As aviation grows
more data-driven, the real differentiators will be
innovation, accuracy, and timely access to decisionready
insights, and that’s where AI will truly make an
impact. Cybersecurity will also remain a cornerstone,
as digital transformation in aviation requires trust,
protection, and resilience at every layer.
Aircraft IT: What do you want your customers to say
about Web Manuals?
JR: I want our customers to say that Web Manuals is
their most trusted partner in digital aviation
operations, a platform that not only saves them time
and ensures compliance but also enables innovation
across their teams. Whether it’s a start-up airline in
Mexico preparing for take-off or a helicopter operator
in Australia managing rapid updates, we hear time
and again how our system simplifies complex
processes, streamlines communication with
authorities, and improves collaboration. Our
dedicated team works closely with these operators,
offering guidance and support while building lasting
connections that strengthen their operations for the
future. Ultimately, we want customers to feel that
Web Manuals helps them stay ahead of regulatory
changes, reduce operational risk, and unlock new
levels of efficiency, allowing them to focus on what
matters most: safe, successful flying.
Aircraft IT: Justin Raymond, thank you for your time.
“As aviation grows more data-driven, the real differentiators will be innovation,
accuracy, and timely access to decision-ready insights, and that’s where AI
will truly make an impact”
CASE STUDY: ICELANDAIR
Tracking fuel efficiency
at Icelandair: from data to
247 percent fuel savings growth
Helga S. Thordersen Magnusdottir, Program Manager Fuel Safety & Efficiency at Icelandair
offers an insight to using an innovative AI-Powered fuel monitoring and analysis tool
AIRCRAFT IT Operations • Q3/2025 • 98
CASE STUDY: ICELANDAIR
NEW
In this article, I aim to share with readers how Icelandair uses a modern solution
for tracking the performance of fuel efficiency initiatives. Since joining the fuel
efficiency team at Icelandair, I’ve been leading the development and
implementation of data-driven strategies to reduce fuel consumption and
enhance sustainability across the airline. Our work is driven by a passion for
innovation, contributing to Icelandair’s progress in fuel savings and operational
excellence. I’ll look at how Icelandair is, turning data into action, identifying new
saving opportunities, improving performance and delivering measurable results.
But first, a brief introduction to the airline itself.
The best way to engage your
pilots in fuel efficiency
Try the new SkyBreathe® MyFuelCoach experience now
ICELANDAIR
The airline is the flag carrier of Iceland. With more than 3,500 employees,
Icelandair is the largest private employer in Iceland and, as you can see in figure 1,
flew more than four million passengers in 2024.
Icelandair at a Glance
Our vision is to
bring the spirit
of Iceland to the world
Aircraft
52
58 destinations
800+ connections
In the route network 2024
4.7 million
passengers in 2024
4.7 M
6%
33%
17%
Co-designed with 25 pilots
Opened to 33K pilots worldwide
45%
8% EBIT
long-term
target
$1.6bn
assets end
of 2024
Passengers
in 2024
within from
to via
~14,000 shareholders
Bain Capital largest shareholder
with 17% shareholdings
$346m
liquidity end
of 2024
~3,600
full time
employees
in 2024
By
Figure 1
AIRCRAFT IT Operations • Q3/2025 • 99
CASE STUDY: ICELANDAIR
“…our relative CO2 emissions have decreased by six
percent between Q1 2024 and Q1 2025, driven by an
increase in flights operated by the fuel-efficient Boeing
737-Max and Airbus 321LR, higher load factors, and
good performance of our fuel efficiency program. ”
The passenger Network gives us access to four markets: to Iceland, from Iceland,
via Iceland and within, Iceland. We operate in many markets, such as the UK,
Scandinavia, mainland Europe, US and Canada. It’s beneficial to operate in diverse
markets and to utilize the flexibility of our route network to adapt to market
developments and to maximize revenue. We can easily shift focus between
markets, if needed and when opportunities emerge. Figure 2 shows our growth
in all markets.
Record Load Factor in Q1 2025
Traffic figures – Q1 2025 vs Q1 2024
In percentages
21%
Route
network
Cargo &
Leasing
54%
have seen the highest growth in the ‘via Iceland’ market, while passengers within
Iceland fell by five percent, mainly due to weather-related cancellations
during the quarter.
We continue to make important steps in our sustainability journey and our
relative CO2 emissions have decreased by six percent between Q1 2024 and Q1
2025, driven by an increase in flights operated by the fuel-efficient Boeing
737-Max and Airbus 321LR, higher load factors, and good performance of our
fuel efficiency program.
Looking into 2025, you can see in figure 3 that Icelandair is planning around
eight percent growth in their passenger network.
Capacity growth of ~8% planned in
the route network for 2025 with
focus on spring and fall
Over 60 gateways
N-America, Europe, Greenland and Domestic
3x daily
to seven destinations
7%
9%
3%
7%
3.6 ppt
2x daily
to 15 destinations
-5%
-6%
-2%
New destinations
Nashville, Miami, Istanbul and Gothenburg
Available
Seat KM
Figure 2
Passengers
all markets
Passengers
To market
Passengers
From market
Passengers
Via market
Passengers
Within Iceland
Load Factor
(ppt) all routes
CO2 Emissions
per OTK
Cargo:
Freight Ton
Leasing: Sold
Block Hours
Capacity, measured in available seat kilometers (ASK), increased by seven percent
while passenger numbers in all markets increased by nine percent. Passengers to
Iceland increased by three percent and from Iceland by seven percent, while
passengers traveling via Iceland increased by 21 percent. In recent quarters, we
Three connecting banks
More frequency, better products, and
increased partner connectivity
Figure 3
AIRCRAFT IT Operations • Q3/2025 • 100
CASE STUDY: ICELANDAIR
Our growth will be focused on the off-peak season and on off-peak hours in the
day. This will both improve our resource utilization and offer our customers more
travel options than ever before.
Some people say that Iceland is in the middle of nowhere but, in fact, it is in
the middle of everywhere as figure 4 shows.
Iceland’s uniquely central location on the shortest
flight route between Europe and N-America is the
key to our hub-and-spoke network
Efficient connections between city pairs
in Europe and N-America on narrow body
aircraft
Convenient stopover at a small efficient
airport with short gate-to-gate time
Opportunity for a stop-over in Iceland at
no additional fare to experience the
vibrant culture and stunning nature
High fleet utilization of up to 19 hours per
day
Figure 4
Ample opportunities to develop and
increase frequency on both sides of the
N-Atlantic
It is the unique location of the country that is the fundamental strength of
Icelandair and the core of our business model, where we connect the continents
via Iceland. Additionally, we leverage the vibrant culture and stunning nature in
Iceland to further enhance and sell our product. Over the long history of Icelandair,
the country’s exceptional location has been utilized to establish an extensive hub
and spoke model by operating fuel-efficient narrowbody aircraft between Europe
and North America. This business model opens possibilities to connect markets
that may never have direct flights, and the most efficient one-stop connection is
often via Iceland.
By operating this network at Iceland’s Keflavík International Airport (KEF), we
are able to serve a huge number of markets in a very efficient way. The utilization
of our fleet is among the highest in the world, as the planes can fly up to 19 hours
per day, with a round trip flight to Europe in the morning, followed by a flight to
North America in the afternoon and returning to Europe the next morning. This
has been and is still is the foundation of what we do. Icelandair has always
focused on reliable and efficient operations, but operating in today’s aviation
landscape is about more than just getting from point A to B. Rising fuel costs,
environmental responsibilities and increasing regulatory expectations make fuel
efficiency not just a cost concern, but a strategic priority.
“Icelandair has, for a long time, understood the value of
fuel efficiency, not just for cost control, but for
environmental responsibility and operational excellence.”
THE IMPORTANCE OF FUEL EFFICIENCY
That’s why fuel efficiency is embedded into our daily operations, long-term
planning and cross departmental collaboration. Fuel efficiency is vital for
several reasons.
• Environmentally, it helps reduce our carbon footprint and comply with global
emissions regulations.
• Economically, it lowers operational costs, making us more competitive.
• Operationally, it enhances flight performance and safety, and our commitment
to fuel efficiency is integral to our sustainability and success.
Icelandair has, for a long time, understood the value of fuel efficiency, not just for
cost control, but for environmental responsibility and operational excellence.
To that end, we’ve been leveraging SkyBreathe® fuel monitoring software
from OpenAirlines since 2011, which means we’ve had over a decade to build a
strong foundation based on data, transparency and continuous learning.
AIRCRAFT IT Operations • Q3/2025 • 101
CASE STUDY: ICELANDAIR
ICELANDAIR’S FOUNDATIONS FOR FUEL EFFICIENCY
Over the years, we have gradually rolled out best practices across our operations,
from cockpit procedures to ground operations, ensuring that every team is part of
the effort, and the research speaks for itself. Since 2018 our total fuel savings have
The Pie Chart Illustrates the
Distribution of Fuel Savings
Attributed to Various Pilot Best
Practices in 2024
RAAL
EOTO
APUO
XTRAF
Figure 5
REVT
EOTI APUI
ALTN
CDA
increased by 247%. I should also mention here
that we had a very similar flight schedule in 2019
and 2023. The question now is, how do we go
the extra mile? What can we do next to turn
good performance into a great performance?
That’s what I want to share in this article.
The pie chart in figure 5 shows a clear
breakdown of where most of our fuel savings
were coming from in 2024 based on
SkyBreathe® data.
It’s a valuable insight, not only for us internally,
but also to share with our pilots, to recognize
their efforts and keep encouraging best
practices. As you can see, the biggest
contributors to savings have been Continuous
Descent Approach (CDA) and Alternate Fuel;
together, these account for the largest portion of
our fuel savings. Reduced Acceleration Altitude also represents a significant share.
Then we have a smaller yet still important contribution from Idle Reverse Thrust,
Engine Out Taxi-In and Out, APU off while taxiing out and in, and Pilot
Discretionary Fuel. As you can see from the pie chart, pilot best practices like CDA,
and alternate fuel are making a real impact.
FUEL EFFICIENCY INITIATIVES
To support and accelerate this progress, in 2024 Icelandair took the important step
of establishing a dedicated flight product team. This team brings together experts
from multiple departments, creating a cross-functional group focused on one goal:
driving fuel efficiency and operational improvements. By combining perspectives
from different areas of the business, the team strengthens collaboration, ensures
alignment and breaks down silos that can slow down progress.
One of the biggest advantages is the ability to act quickly, implementing
ideas, responding to feedback, and testing new solutions much faster than
before. And importantly, the flight product team is becoming a central hub for
continuous improvement through close cooperation and use of data, we are able
to quickly identify challenges, track performance and make informed decisions
that contribute directly to fuel savings and operational excellence.
The examples in figure 6 highlight how data and teamwork are driving real,
massive improvement across our operations and what is planned next.
Delivered:
• Cost Index 0 to Alternate
• EOTO B737-MAX
• Reduced Diversion Distance
• Delayed APU Start B737
• ZFW
• APU On-Ground
• SkyBreathe Monthly Snapshot
Figure 6
What is next:
• Performance Based Tail Assignment
• Optimize Engine Core Wash
• Potable Water
• CG & Load Control Optimization
• Fuel Efficiency Best Practice
Recommendation in Flight Plan
In recent years, we have implemented several key initiatives that are already
delivering fuel savings that are tracked in SkyBreathe®. For example, we have
improved Zero-Fuel Weight planning by using expected passengers to board,
instead of booked passengers, and have started sharing actual cargo weight
earlier. We’ve also looked at APU usage on-ground and targeted follow-up at
airports where performance was low.
Looking ahead, we have more improvements in the pipeline, from using future
features in SkyBreathe® like NewGen APM (Aircraft Performance Monitoring) to
optimizing a couple of operation’s initiatives. Each of these initiatives reflect our
strategy: using data from SkyBreathe® to identify weak spots, collaborate across
departments and act fast. Figure 7.1 shows the trend of our CO2 emissions per
operational kilometer, one of our core KPIs (Key Performance Indicators).
CO 2 Status 2024 vs. 2023
0.88
0.83
0.82
0.81
0.79
0.78
0.77 0.77
0.76
0.76
0.75
0.75
0.74
0.75
0.74
0.75
0.74
0.75
0.73
0.75
0.73
0.76
0.73
2023
2024
-4%
kgCO 2 per OTK
Jan Feb
Mar Apr May Jun Jul Aug Sep Oct Nov Dec
Figure 7.1
The four percent year to date reduction in 2024 compared to 2023 is driven by the
AIRCRAFT IT Operations • Q3/2025 • 102
CASE STUDY: ICELANDAIR
introduction of more fuel-efficient aircraft and the ongoing success of our fuel
efficiency program.
Fuel index, another KPI we track, as in figure 7.2, is normalized for payload and
enabling more accurate like for like, comparisons of fuel efficiency across flights.
Fuel Index Status 2024 vs. 2023
Fuel burn per hour from take-off to touch-down times 100 divided by the actual ZFW
2023
2024
-1.29%
Jan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec
Figure 7.2
Our goal for 2024 was to reduce the fuel index by 0.5 percent but we exceeded
this with a 1.29 percent decrease compared to 2023. This improvement contributes
directly to lowering fuel consumption and reducing our environmental footprint.
The fuel index improvement in 2024 reflects the impact of several fuel efficiency
initiatives established throughout the year.
The first initiative I’d like to introduce is the switch from Long Range Cruise
(LRC) to Cost Index Zero for alternate planning. This change, implemented in
2024, requires minimal operational effort, but results in lighter aircraft weight
which directly contributes to fuel savings and improved efficiency.
We developed a custom query in SkyBreathe® Analytics, specifically tailored
to monitor the switch from Long Range Cruise to Cost Index Zero for alternate
planning, this query allows for easy export to Excel, enabling deeper analysis.
Fuel savings are calculated monthly to ensure consistent tracking and accurate
reporting. In the example in figure 8, the aircraft is on average, 130 kilos lighter
this year compared to last year.
Monitoring Savings from CI0 to Alternate
In the example below, the aircraft is on average over 130kg lighter this year compared to last year:
Figure 8
Maximize single engine taxi-out: what was the problem?
The second fuel efficiency initiative, Single Engine Taxi-Out was introduced and
trained across the Boeing 737-MAX fleet, with training completed in early 2023.
Following its implementation, application increased, but a decline was observed in
2024, as you can see in figure 9.1.
Mar Apr May Jun
EOTO Application Rate - Before
Figure 9.1
2023
2024
Single Engine Taxi-Out involves additional workload for pilots as it is more complex
than taxiing with both engines running. In certain situations, such as operating
from airports with steep inclines, or when the aircraft is fully loaded, there may not
be enough thrust to move the aircraft with one engine, which can lead to
operational challenges. So, some pilots may have experienced such limitations
first-hand, while others may have heard of the situation and decided to not even
attempt it. This is a procedure that needs to be practiced, gaining full confidence
when applying it and with the knowledge that some airports are better suited for
it than others.
AIRCRAFT IT Operations • Q3/2025 • 103
CASE STUDY: ICELANDAIR
Maximize single engine taxi-out: what is the future state?
In July last year, we did two things to try to increase the application rate of Single
Engine Taxi-Out. Both required minimal effort and cost as you can see in figure 9.2.
Maximize Single Engine Taxi-Out :
How can we solved it?
Minimal effort and cost:
1
§ Single engine taxi-out was highlighted
§ Application rate shown & potential savings
2
Fuel Efficiency Email
§ The EOTO intranet group introduced
Intranet Group
§ Established to host discussion on EOTO
§ Pilots can share their experience of EOTO for different
airports
§ Information added to CCI
§ A platform to show application rate, savings, benchmark, etc. EOTO Application Rate – After
Figure 9.2
JAN FEB MAR APR
“…we are constantly reminding our pilots about this best
practice. Currently, we are seeing encouraging progress
in the adoption of engine-out taxi-out.”
2025
2023
2024
Firstly, our former VP flight operation sent out a fuel efficiency email to our
pilots where Single Engine Taxi-Out was highlighted, among other things. The
engine-out taxi-out intranet group was introduced in this email. This intranet
group was established to host discussions on engine-out taxi-out, where pilots
can share their experience from different airports. Through these discussions, we
can add important information into our company crew information or CCI pages
in our flight planning system for appropriate airports, since our pilots access
these pages before every flight.
What I post on this intranet group is, for example, the engine-out taxi-out
application rate, how much has been saved, or how we are performing compared
to other airlines at every single airport. As a result, we are constantly reminding
our pilots about this best practice. Currently, we are seeing encouraging
progress in the adoption of engine-out taxi-out. We have been successful in
engaging our pilots with this best practice, and this is clearly reflected in figure
9.2. The application rate has been steadily increasing and is now significantly
higher in recent months compared to the same period last year. This positive
trend highlights growing pilot confidence and continued commitment to
fuel-saving initiatives.
It takes time to build confidence and reach everyone, but we are seeing an
increase in annual savings on this best practice. We are not only burning less fuel
due to reduced engine runtime, but it also improves our on-time performance
because we are able to start taxiing sooner. As a result, our aircraft do not block
other aircraft while waiting for both engines to be up and running.
Optimizing alternate fuel planning
Another opportunity we found to improve was optimizing alternate fuel planning
as in figure 10.
Optimizing Alternate Fuel Planning
• Adjusted alternate fuel for specific arrival airports
where the flight plan system overestimated the GCD
• 13 city-pairs updated with more accurate diversion
distances
• Example:
§ ORY used as an alternate for CDG
§ Actual GCD: 18 nm
§ Flight planning system planned: 134 nm (avg)
§ New company route set to: 55 nm
• Reduced fuel load lighter aircraft lower fuel burn
• Fuel savings tracked in SkyBreathe
Figure 10
2022
2023
2024
B737
B757
B767
Average alternate fuel carried when ORY
used as an alternate for CDG
We identified and corrected cases where the flight planning system significantly
AIRCRAFT IT Operations • Q3/2025 • 104
CASE STUDY: ICELANDAIR
“…the application rate of delayed APU start, while taxi-in best practice has seen a steady increase. This reflects growing
pilot engagement and operational confidence in this procedure. ”
overestimated the great circle distance between destination and alternate airports.
This led to unnecessarily high Alternate Fuel planning. We updated 13 city pairs
with more accurate diversion distances. For example, when Paris Orly is used as an
alternate for Charles de Gaulle, the actual great circle distance is 18 nautical miles;
however, the system had been planning an average of 134 nautical miles. A new
company route was established, setting the distance to 55 nautical miles, a more
realistic value. This adjustment results in reduced fuel uplift and lighter aircraft, and
therefore lower fuel burn.
To measure the impact of the adjusted alternate planning, a custom query
was made in SkyBreathe® Analytics. The data is filtered to include only flights
affected by the updated alternate planning logic. Fuel savings are calculated
quarterly, normalized by aircraft type and route, ensuring consistent and
meaningful comparison. A noticeable weight reduction has been observed with
the aircraft being on average approximately 150 kilos lighter, contributing
directly to lower fuel burn.
Delayed APU start
We also focused on delayed APU (Auxiliary Power Unit) start when taxiing in,
which has long been a standard best practice on our Boeing 757, and Boing 767
fleets. However, due to initial concerns about loadshedding on the Boeing
737-MAX, a careful assessment was conducted before implementation. Using
SkyBreathe®, we estimated the potential fuel and maintenance savings. The trial
phase was conducted by a group of pilots to validate operational feasibility.
Following the successful trial, this procedure was implemented fleet-wide on the
Boeing 737-MAX in February 2025. Following its implementation on the Boeing
737-MAX fleet, the application rate of delayed APU start, while taxi-in best practice
has seen a steady increase. This reflects growing pilot engagement and
operational confidence in this procedure. The impact has been clearly visible in
SkyBreathe® data, showing consistent fuel savings and reduced maintenance
costs. Notably, the estimated benefits calculated prior to implementation have
closely matched the actual savings, confirming the effectiveness and accuracy of
our assessment process.
Improve Zero Fuel Weight (ZFW) planning
Last year, the Benchmark module in SkyBreathe® revealed that Icelandair was
underperforming in ZFW planning accuracy compared to peer airlines. This issue
was evident in both passenger and cargo operations, where a consistent gap was
observed between the estimated and actual zero fuel rate.
As a result, excess fuel was often loaded unnecessarily, leading to
inefficient flight planning and higher fuel consumption. These findings pointed to
a clear opportunity for improvement in weight estimation practices, with the
potential for meaningful gains in fuel efficiency. In 2023, as you can see in figure
11, cargo operations showed on average, a difference of approximately 700 kilos
between estimated and actual ZFW, which negatively affected fuel
planning accuracy.
Zero Fuel Weight (ZFW)
Cargo Flights
Background:
• In 2023, the average difference between estimated and
actual ZFW was around 700 kg
• This discrepancy impacted fuel planning accuracy
Root cause:
• Final cargo data was being provided too late for
dispatch to update flight plans accordingly
What changed in 2024:
• New procedure implemented:
Ø Dispatch must receive final cargo figures ≥2:30
hours before departure
Result:
• In 2025, the average difference between estimated
and actual ZFW is around 200 kg
• More accurate ZFW inputs
• Reduced fuel overestimation
• Better planning and improved efficiency
Figure 11
2023
2024
2025
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
ZFWE applied when applicable
The root cause was identified as a late delivery of final cargo data, leaving dispatch
unable to update flight plans in time. To address this, a new procedure was
implemented in 2024 requiring dispatch to receive final cargo figures at least two
hours and 30 minutes before estimated departure. As a result, by 2025 the average
ZFW discrepancy has been reduced to around 200 kilos. This change has led to
more accurate ZFW inputs, reduced fuel overestimation and, ultimately, more
efficient and precise flight planning.
Continuous efforts are underway to improve ZFW accuracy in passenger
operations as you’ll see in figure 12.
AIRCRAFT IT Operations • Q3/2025 • 105
CASE STUDY: ICELANDAIR
Zero Fuel Weight (ZFW)
Passenger Flights
• Continuous improvement underway for better
ZFW accuracy on passenger flights
• June 2024: Switched flight planning input from
booked passengers to expected passengers to board
• May 2025:
§ Earlier baggage weight availability – now
provided 45 min before ETD (previously 13 min)
§ Updated rule to refine estimated baggage
weight for passengers using self-service checkin
• These changes aim to reduce ZFW estimation
error, and cut excess planned fuel
Figure 12
2023
2024
2025
Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec
ZFWE applied when applicable
In June 2024, flight planning inputs were adjusted to use the expected number of
passengers to board rather than the number of booked passengers, providing a
more realistic weight estimate. Further enhancements followed in May 2025,
including earlier availability of actual baggage weight which is now provided 45
minutes before the estimated time of departure, compared to 30 minutes before.
“…and we made a dashboard in SkyBreathe® which
provides detailed visibility into APU usage on the
ground across the network, with flexible filtering options,
such as by flight group…”
Additionally, the rules for estimating baggage weight were refined for passengers
using the self-service check-in. Together, these updates are designed to reduce
ZFW estimation error and help avoid excess planned fuel, improving both accuracy
and operational efficiency.
We have also been highlighting APU usage on the ground, and we made a
dashboard in SkyBreathe® which provides detailed visibility into APU usage on
the ground across the network, with flexible filtering options, such as by flight
group, for example, Scandinavia, Southern Europe, USA, etc., so station
managers can easily identify underperforming airports and take targeted
corrective actions. This level of transparency supports local follow-up, promotes
accountability and drives continuous improvement in APU efficiency through
actionable data insights.
AIRCRAFT IT Operations • Q3/2025 • 106
CASE STUDY: ICELANDAIR
SkyBreathe® MyFuelCoach
Lastly, since January 2025, pilots have been receiving a personalized fuel
achievement snapshot via email each month as seen in figure 13.
SkyBreathe Monthly Snapshot
• Launched in early 2025: Pilots now receive
a personalized Fuel Achievement
Snapshot via email
• Email highlights:
§ Top 3 fuel-saving best practice applied
§ Fuel saved last month compared to full
potential
• Result: Noticeable increase in pilot
engagement with MyFuelCoach
• In MyFuelCoach, pilots can:
| § Track personal progress over time
§ Set individual goals
§ Stay motivated through data-driven
feedback
Figure 13
These snapshots highlight the top three fuel savings best practices they applied
and show how much fuel was saved compared to the full potential. This initiative
has led to a noticeable increase in pilot engagement with SkyBreathe®
MyFuelCoach, where pilots can track their personal progress over time, set
individual goals and stay motivated through clear data-driven feedback. By
making fuel efficiency personal and visible, we have strengthened pilot ownership
and motivation in contributing to our sustainability goals.
Future initiatives
In the next phase of our fuel efficiency program, we will leverage SkyBreathe® New
Gen APM to support a range of advanced data driven initiatives. These include
performance-based tail assignment, where we ensure that the most fuel-efficient
aircraft is matched to each mission; that is add fuel factor constraints when
choosing which aircraft operates each route, or in other words, low fuel factor
aircraft operate longer routes, while high fuel factor aircraft operate shorter routes
when possible. On the other hand, we will use the SkyBreathe® NewGen APM to
track fuel savings from the initiative; optimization of engine core wash intervals.
Additional focus areas will include potable water optimization, center of
gravity and load control enhancements, and including fuel efficiency best
practice recommendations into our flight plans. Together, these initiatives aim to
further reduce fuel burn, enhance operational performance and support
long-term sustainability goals.
CONCLUSION
Our journey towards greater fuel efficiency continues to be powered by data,
technology and strong cross-functional collaboration. The SkyBreathe® tools have
been instrumental in tracking performance, identifying weak spots, and turning
insights into action. Through teamwork, we have achieved measurable fuel savings
and made significant strides in areas like Zero Fuel Weight planning, we have
learned, adapted and improved, and we are not stopping here. Icelandair remains
fully committed to ongoing innovation and continuous progress on our path to
more sustainable operations.
HELGA MAGNUSDÓTTIR
Helga Magnusdóttir leads the fuel efficiency team at Icelandair, focusing on
optimizing fuel performance across the airline’s operations. She is responsible for
driving strategic fuel-saving initiatives, monitoring performance metrics, and
overseeing the integration of fuel safety management practices. Helga has a strong
technical background, holding a master’s degree in Industrial and Engineering Management
from the Technical University of Denmark (DTU). At Icelandair, she has developed deep
insight into airline performance and sustainability. Her leadership continues to play a key role
in enhancing operational efficiency and supporting Icelandair’s environmental goals.
ICELANDAIR
Icelandair is a leading airline offering flights to, from, via and
within Iceland — the airline’s hub and home — providing safe,
reliable flights with exceptional service to metropolitan areas
on both sides of the Atlantic as well as flying domestically within Iceland and to destinations
in Greenland. The airline’s Iceland location, midway between North America and Europe, is
used to build an ever-growing network of international routes, with Iceland as a hub.
Icelandair is currently undertaking a fleet renewal and growth program.
OPENAIRLINES
OpenAirlines has developed innovative solutions to help
airlines reduce their costs and environmental impact.
SkyBreathe® is an innovative eco-flying solution based on
Cloud, Artificial Intelligence, and Big Data to save fuel and reduce airlines’ carbon footprint
by up to 5%. SkyBreathe® is a 360° eco-flying platform designed to connect all stakeholders
— Chief Pilots, Fuel Managers, Dispatchers, Pilots, and Performance Engineers — with the
tools to build and grow a successful fuel efficiency program without juggling many
different tools.
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AIRCRAFT IT Operations • Q3/2025 • 107
AIRCRAFT IT Operations: AIRCRAFT IT FOCUS
Empowering aviation professionals
with innovative IT solutions
Yusuf Saifee, CEO — BytzSoft Technologies, looks at the future of crew planning:
from rosters to intelligent fatigue prediction
For decades, crew planning in aviation has
been mostly about following the rules:
tracking hours, giving rest, and publishing
rosters. But today, that’s not enough. Airlines
are struggling with crew fatigue, high crew turnover,
and rising costs; while, of course, safety has to remain
their top priority. The question is: how can those
challenges be addressed and safety maintained or,
preferably, improved?
The answer is by using smarter, agentic planning.
With AI (Artificial Intelligence) and predictive systems,
crew planning can go from reactive to proactive —
predicting fatigue before it happens, balancing crew
preferences with operations, and adapting instantly
when things change or go wrong. The future is agentic:
planning that doesn’t just follow rules, but thinks ahead.
WHAT IS AGENTIC AI?
Agentic AI refers to artificial intelligence systems that
don’t just respond to instructions but can act with
autonomy; proactively making decisions to
achieve a goal.
Unlike traditional AI (which waits for inputs and
generates outputs), agentic AI:
• Anticipates future scenarios using
predictive modeling;
• Adapts in real time when conditions change;
• Acts with a degree of independence while staying
aligned with human oversight.
SMARTER CREW PLANNING —
FATIGUE AVOIDANCE
While other parts of aviation are already using AI,
crew planning lags behind. Where Crew Planning
stands today is that it is mostly seen as paperwork
and is still done with old systems or manual methods.
The focus is on meeting DGCA/FAA/EASA duty rules
while the big problems are fatigue, unhappy crew,
wasted hours, and chaos during delays. This model
fails because following the rules does not lead to
rested crews; pilots and cabin crew want rest and
predictable schedules — not just compliance. Also,
there are more bases, fleets, and routes to take into
account which is too complex for manual planning. It
all contributes to crew fatigue which is why fatigue
prediction matters. Fatigue is linked to 15–20% of
aviation incidents (ICAO). Static rosters can’t measure
body clock shifts, sleep/wake patterns, time zone
changes or duty intensity, whereas AI can. Agentic
systems use these insights to build rosters that
actively reduce fatigue and boost safety.
SMARTER CREW PLANNING —
BUSINESS WINS
While safety is always the first consideration, there are
also valuable business wins from smarter crew
planning. Safer operations go beyond minimum
compliance requirements and happier crews leads to
lower attrition rates and higher levels of trust.
AIRCRAFT IT Operations • Q3/2025 • 108
Efficiency means that there is less need for costly
overtime and fewer last-minute changes as well as
cost savings and smoother operations requiring fewer
reserves. And, of course a good reputation for safety
and crew care will build a stronger brand.
THE AGENTIC APPROACH
At BytzSoft, we believe in ‘human + AI + agentic’
planning. Managers bring expertise, while AI and
predictive tools make the system proactive. We’re
building auto-rostering, fatigue prediction powered
by science and operations data, and preferencebased
scheduling for fairness. We’re also addressing
real-time disruption handling and cloud-native
platform for airlines, charters, and helicopters.
Looking ahead, we believe that the future is
agentic. Fatigue prediction will soon be required, not
optional, and crew well-being will be a business KPI
(Key Performance Indicator). Standalone systems will
merge into integrated platforms and agentic systems
will predict, prevent, and propose — not just schedule.
Airlines that act now will be able to take the lead in
safety, efficiency, and crew loyalty.
CONCLUSION
The move from static rosters to fatigue-aware, agentic
planning is no longer a ‘someday’ thing — it’s
happening now. Let’s shape a future where crew
well-being equals operational excellence.
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AIRCRAFT IT Operations: VENDOR FLIGHT LOG
VENDOR FLIGHT LOG: LUFTHANSA INDUSTRY SOLUTIONS
Making documentation and life easier for users,
says Heidi Brockmann, Business Director,
Technical Content Management Solutions &
Products, Lufthansa Industry Solutions AS GmbH,
is the key to the success of Volabase
Heidi joined Lufthansa Industry Solutions in 1997, working on a range of technical documentation
projects in the aviation environment, covering roles from development and consulting to project
management and product management. Throughout her career, Heidi has focused on aligning
customer requirements with IT implementation to ensure successful solution rollouts. For her,
customer satisfaction is the foundation of both effective project execution and sustainable product
management. As Business Director, Heidi is responsible for the profit center Technical Content
Management Solutions & Products at Lufthansa Industry Solutions.
Aircraft IT: Your name, your job title, and the name
of the business?
Heidi Brockmann, Business Director of Technical
Content Management Solutions & Products,
Lufthansa Industry Solutions AS GmbH.
solution. As airline operations evolved and processes
became more dynamic, my team and I were able to
gather valuable experience and deep expertise in
adapting to these changes. Building on this
foundation, we launched the Volabase Suite in 2022
as a Software-as-a-Service (SaaS) solution, shaped by
everything we’ve learned through close collaboration
with our customers. As a result, Volabase has become
a modern, scalable, and reliable platform that meets
the evolving needs of Flight and Ground Operations.
Aircraft IT: How did Volabase as a product of
Lufthansa Industry Solutions get started?
HB: Volabase is built on over 25 years of experience in
developing Flight and Ground Operations
documentation software in close collaboration with
the Lufthansa Group. It started as a product called
EFOM (Electronic Flight Operation Manuals),
originally delivered as an on-premises SGML-based
“As airline operations evolved and processes became more dynamic, my team
and I were able to gather valuable experience and deep expertise in adapting
to these changes…”
AIRCRAFT IT Operations • Q3/2025 • 110
AIRCRAFT IT Operations: VENDOR FLIGHT LOG
“Our greatest achievement has been establishing Volabase as the standard across a large and complex organization like
the Lufthansa Group which has led to greater harmonization — enabling content sharing across companies
and departments…”
Aircraft IT: What is the guiding business principle
that drives Volabase?
HB: Flight operation documentation presents two key
challenges: it must be constantly updated to reflect
changing processes and regulations, while also
becoming increasingly complex due to evolving
requirements. Our guiding principle is to make these
documentation processes for airlines as efficient and
streamlined as possible — always aligned with our
customer’s unique workflows. Our aim is not just
reliable functionality, but user satisfaction and
enjoyment when working with Volabase.
Aircraft IT: What has Volabase’s greatest business
achievement been to date, and why?
HB: Our greatest achievement has been establishing
Volabase as the standard across a large and
complex organization like the Lufthansa Group
which has led to greater harmonization — enabling
content sharing across companies and
departments, and simplifying documentation
processes, especially during aircraft transfers
between group airlines. A particular challenge was
accommodating the individual needs, requirements,
and working methods of each airline within this
harmonized approach. The result is a highly
configurable system that delivers both
standardization and flexibility.
Aircraft IT: In a sentence, how would you
summarize what Volabase does for aircraft
operations customers?
HB: At Volabase, we empower airlines to manage
their entire flight and ground operations
documentation easily, quickly, and reliably —
through a team that combines deep technical
expertise with real operational know-how, and
works as true partners with our customers. This
enables us to provide in-depth customer advice,
develop tailored solutions that fit precisely,
and deliver rapid, high-quality support through our
service management whenever issues arise.
Aircraft IT: What do you feel will be the next big
thing in operations Aviation IT?
HB: In flight and ground operations documentation, the
“… we empower airlines to manage their entire flight and ground operations
documentation easily, quickly, and reliably — through a team that combines
deep technical expertise with real operational know-how, and works as true
partners with our customers”
“Volabase makes our
documentation processes faster,
smarter, and easier — without
forcing us to change
the way we work”
real breakthrough will be making AI reliable enough to
take over entire processes, rather than just supporting
them. Today, AI is mainly used to assist users but it
cannot yet be trusted to operate independently with
the level of consistency and safety required in aviation.
Once we can trust AI to work safely and consistently, it
will shift from being a buzzword to delivering practical,
game-changing value.
Aircraft IT: What do you want your customers to say
about Volabase?
HB: I want our customers to say, “Volabase makes our
documentation processes faster, smarter, and easier
— without forcing us to change the way we work.” And
that’s exactly what most of our users are already saying,
and we’re continuously working to ensure that every
user experiences the same value — consistently
and confidently.
Aircraft IT: Heidi, thank you for your time.
AIRCRAFT IT Operations • Q3/2025 • 111
DIRECTORY
Operations
Software
Directory
ACFT PERFO
Aireon
Air Support A/S
Key ‘at-a-glance’ information from the
world’s leading Operations software
providers.
W: www.acftperfo.com
T: +32 476 76 76 08
E: info@acftperfo.com
Location: Waterloo, Belgium
W: www.aireon.com
T: +1 571 401 1500
E: info@aireon.com
Location: McLean, VA, USA
W: www.ppsflightplanning.com
W: flightwatch.ppsflightplanning.com
T: +45 7533 8889
E: sales@airsupport.dk
Location: Billund, Denmark
IT is a powerful force but, to leverage its
greatest value, it must be harnessed
and directed. It must also be able to
handle huge and growing data streams
that record every aspect about the
ways that aircraft fly, how they are
readied and the conditions they will
meet. This challenge has attracted the
best brains and most innovative
enterprises to create IT solutions for
one of the most demanding working
environments, Aircraft Operations.
Inevitably, there are many such
developers and vendors offering
solutions ranging from single function
‘Specialist Point Solutions’ to complete
‘End-to-End’ solutions covering the
whole process.
Readers will know the requirements
of their businesses, so we have
assembled a directory of the best
Operations software providers to make
it easier for you to undertake a brief-ish
(there are 51 Operations IT vendors
listed here and the number continues to
grow) survey of the market, preliminary
to starting any specification and
selection process. Or you might simply
read it to keep up to date with what is
available today.
KEY BUSINESS/SOFTWARE AREAS
• WORLD AIRPORT DATABASE Compatible
for ALL TO Performance soft
• All A/C Types TO. & LAND.
• Performance soft
• EFB SOFTWARE SUITE
• Operational support in
Performance and Operations
• EFLS Electronic loading system
ground operations
ACFTPERFO has acquired a solid experience in the development
of electronic flight bags tools and related support since start
up in 1999. Our products are in continuous evolution in order to
adapt to new regulations or practices in this rapidly changing
business. We use our expertise to help customers and our
commitment is to find the best solution for any challenge an
airline could face. Safety is a major concern of our ACFTPERFO
team and our airport database has been developed to be
the best on the market. It is maintained up to date using
extremely efficient tools which guarantee the highest level of
accuracy and follow up.
CLICK HERE for Product Details
CLICK HERE to Request Private Demo
NAME(S) OF PRODUCT(S) MARKETED
• ATS Surveillance
• AireonSTREAM
• AireonFLOW
• AireonINSIGHTS
• AireonPORTAL
KEY BUSINESS/SOFTWARE AREAS
• Safety grade data for navigatoin
• Tailored streaming data
• Traffic flow management
• Event-based flight information
• Data flow management
Created in 2011 to provide real-time global air traffic surveillance
anywhere in the world, Aireon’s service uses space-qualified
Automatic Dependent Surveillance-Broadcast (ADS-B)
receivers built into each of the 66 satellites in Iridium NEXT,
Iridium’s second-generation satellite constellation, to deliver this
transformational capability.
The backbone of Aireon’s technology resides on Iridium
constellation of satellites. Eight Iridium launches on Space-X
Falcon 9 rockets successfully occurred between January 2017
and January 2019. Iridium’s next generation satellite constellation
is delivering exciting new innovations and opportunities, while
ensuring continued high performance and reliability, far into the
future. Iridium is hosting Aireon’s specially designed receivers on
each Iridium satellite, covering 100 percent of the globe. Iridium’s
low-latency, 66 cross-linked Low Earth Orbit (LEO) satellites
make it uniquely suited to meet the technical demands of global
air traffic surveillance and tracking.
CLICK HERE for Product Details
CLICK HERE to Request Private Demo
NAME(S) OF PRODUCT(S) MARKETED
• PPS Flight Planning, CrewBriefing
• Ops Control | Flight Watch
KEY BUSINESS/SOFTWARE AREAS
• Flight Planning
• Flight tracking
• Crew briefing facilities
AIR SUPPORT specializes in the provision of the desktop and
cloud-based flight planning software PPS Flight Planning System
(PPS) and the integrated CrewBriefing web application and
flight tracking. The PPS Flight Planning System (PPS) is one
of the leading flight planning systems in the world due to the
optimization of operating costs along with its incredible and
flexible usability. PPS generates a complete briefing package
available directly on CrewBriefing or its accompanying app,
providing the crew with online access to company messages,
flight log, trip-tailored surface weather data, NOTAMs, wind- and
significant weather charts and the high-quality vertical crosssectional
chart.
The combined synergy of PPS will ensure that your airline
will have the most modern and powerful flight planning
system available.
PPS offers:
• World’s most flexible airline flight planning system
• Automated filing, calculation and dispatch of all selected flights
• Automated data import from scheduling/crew/
maintenance systems
• Automated data export to EFB solutions
• Automated consideration of company policies and
dispatch parameters
• Automated high quality flight briefing packages
• Low acquisition and running costs offering highest costbenefit
ratio in the market
• Premium flight tracking via OpsControl
CLICK HERE for Product Details
CLICK HERE to Request Private Demo
AIRCRAFT IT Operations • Q3/2025 • 112
DIRECTORY
APiJET
W: www.apijet.com
T: +1-206-832-1253
E: info@apijet.com
Location: HQ — USA; Product Deployment — Global
Automated Systems In
Aircraft Performance (ASAP)
W: www.asapinc.net
T: +1 724-742-4777
E: info@asapinc.net
Location: Pittsburgh, Pennsylvania, United
States of America
Avionics Support Group
W: www.asginc.net
T: +1 305-378-9786
E: info@asginc.net
Location: Florida, USA
ASQS (Advanced Safety
and Quality Solutions)
W: www.asqs.net
T: +43 1 306 1234
E: sales@asqs.net
Locations: ASQS GmbH, Vienna, Austria,
ASQS Ltd., Bangkok, Thailand
NAME(S) OF PRODUCT(S) MARKETED
• Digital Winglets
KEY BUSINESS/SOFTWARE AREAS
• Flight Profile Optimization & Efficiency
• Maximize Fuel Savings
• Reduce Greenhouse Gas Emissions
• Proven NASA Technology
• Real-time Flight Data Analytics
APiJET is the leader in real-time enroute flight profile
optimization, leveraging proven NASA technology to save
airlines 2%-4% in annual fuel expense. Read more to learn
about the solution which incorporates real-time traffic,
weather, airspace, and more to generate vertical and lateral
optimizations with high ATC acceptance. Reach out today for a
free, no commitment trial of the platform to see these savings in
your operation.
NAME(S) OF PRODUCT(S) MARKETED
• ASAP STAR System
KEY BUSINESS/SOFTWARE AREAS
• Runway Analysis
• Weight and Balance
• OEI Turn Procedures
• Drift Down
• Flt Planning/Sched/Res Integration
Automated Systems in Aircraft Performance, Inc. has been
supplying runway analysis since 1995.
The STAR EFB and Flight Operations software would be a
great asset by not only improving safety but also saving money
through fuel planning and reduced wear on engines through the
use of reduced power takeoffs.
The STAR product integrates runway analysis, weight &
balance, drift down, flight planning, scheduling, reservations
into one easy to use application. Along with these features
the product also displays Weather, NOTAMs, and One Engine
Inoperative escape routes.
To help manage users, devices, and system updates, the Mission
Control Module eases the burden for the IT department. You may
distribute the application through the Apple Business Manager
for more control over software implementation and updates.
Additionally, the application has the ability to run with and
without an internet connection, allowing pilots and dispatchers
to always have the ability to calculate performance data. ASAP
provides services for all aircraft variations, configurations, and
engine types. All in one application.
NAME(S) OF PRODUCT(S) MARKETED
• Cockpit EFB Mounts, EFB Power Supplies.
KEY BUSINESS/SOFTWARE AREAS
• STC Certification
• EFB Mounts
• EFB Power Supplies
• Avionic Products
• Avionics Engineerings
Avionics Support Group, Inc. (ASG) is a premier Avionics
Systems Integration & FAA-PMA approved Aerospace
Manufacturing and Avionics Engineering company. ASG’s
competitive advantage can provide your company with a
Single Source Solution for avionics engineering, manufacturing,
aircraft installation technical support, Supplemental Type
Certificate (STC’s), video surveillance, SATCOM, and much more.
We lead the aerospace industry with our US patented Constant
Friction Mount (cfMount), EFB Integrated Power Supplies,
and EFB Cradles. Contact ASG today to learn how ASG’s Single
Source Solution can work for your company!
NAME(S) OF PRODUCT(S) MARKETED
• IQSMS (Integrated Quality and Safety
Management System)
• Flight Data Monitoring (FDM) Service
• The IQSMS Suite consists of a total of
10 modules, varying according to the
operator. (Airlines, Business Jets, Helicopter,
Airports, MROs...)
KEY BUSINESS SOFTWARE AREAS
• Quality Management Module
• Reporting Module
• Risk Management Module
• Document Distribution Module
• Emergency Response Planning Module
ASQS (Advanced Safety and Quality Solutions) is a global
supplier of highly innovative QMS and SMS software for the
aviation industry, supporting more than 200 large and small
operators, including airlines, business jet and helicopter
operators, groundhandling agents/FBOs, airports and
maintenance organizations, in creating a safe and productive
work environment.
The company specializes in intuitive, integrated, web-based
solutions with exceptional customer support. ASQS’s core
product IQSMS allows clients to manage operational data 24/7
online and offline with a single integrated tool which significantly
simplifies daily tasks. The easy handling of the software creates
a positive reporting culture, enables comprehensive quality
management and proactive risk management to maximize
productivity, reduce operating costs, and optimize internal
and external working procedures. IQSMS automates laborious
processes like the submission of ECCAIRS or IDX compliant
incident reports which, combined with a consolidated, upto-date
regulations database, ensures legal compliance with
national and international requirements and standards.
CLICK HERE for Product Details
CLICK HERE to Request Private Demo
CLICK HERE for Product Details
CLICK HERE to Request Private Demo
CLICK HERE for Product Details
CLICK HERE to Request Private Demo
CLICK HERE for Product Details
CLICK HERE to Request Private Demo
AIRCRAFT IT Operations • Q3/2025 • 113
DIRECTORY
AvioBook
AVTECH Sweden
Beams Safety AI
The Boeing Company
W: www.aviobook.aero
T: +32 11 72 10 30
E: info@avio.com
Location: Belgium (Hasselt), France (Toulouse),
Singapore & Piscattaway
W: www.avtech.aero
T: +46 8 544 104 80
E: sales@avtech.aero
Location: Sweden
W: www.beams.tech
T: +491717879567
E: alan@beams.tech
Location: Berlin, London, Barcelona, Dubai
W: www.boeing.com/supportandservices
T: +1 206-655-2121
E: BoeingSupportandServices@Boeing.com
Location: 65 Offices Worldwide
NAME(S) OF PRODUCT(S) MARKETED
• AvioBook, AvioBook Connect, AvioBook
Cabin, AvioBook Tech, AvioBook Base,
AvioBook Systems, AvioBook Data,
AvioBook Integrations, AvioBook SaaS
KEY BUSINESS/SOFTWARE AREAS
• EFB software solutions
• EFB hardware solutions
• Suite of ground & flight application
• Navigation DataBase, weather data, ADS-B
AvioBook, a Thales Group company, supports airlines as a
partner in their digital strategy. AvioBook offers a comprehensive
and highly integrated suite of ground and flight applications,
systems and solutions that connect all stakeholders and key
assets in a safe and secure manner. This, combined with expertise
in data and cyber security, gives airlines an edge through greater
efficiency and ultimately sustainable, profitable growth.
Proven solutions from AvioBook make communication between
the cockpit, cabin and back office faster and more efficient
than even before.
With the integrated and secure AvioBook application suite,
pilots, cabin crew, dispatchers and ground staff can be securely
connected to each other, making communication more efficient
and driving value throughout the operation.
NAME(S) OF PRODUCT(S) MARKETED
• Aventus NowCastTM - The FMS Optimization
• Aventus SIGMA - Severe Weather service
• Aventus AIR — Weather Uplink
• Consulting Service — ACARS and connection
KEY BUSINESS/SOFTWARE AREAS
• Wind Uplink FMS Optimization
• Reduce Fuel burn and CO2 footprint
• Severe Weather application
AVTECH, specializing in tailored information to the cockpit,
offers easy, automated and inexpensive improvements in
FMS optimization.
The Aventus NowCast weather service give pilots access to
weather data of the highest available quality, and when the
data is fed into the aircraft Flight Management Computer, the
actual aircraft trajectory can be optimized, reduce the fuel burn
and CO2 footprint.
Working directly with Met Office (UK), the Aventus SIGMA
service supply the cockpit crew with severe weather information,
based on Actual route and time in the FMS. The service brings
adequate, timely and correct information on turbulence, icing
and other weather phenomena that affect safety and comfort.
The SIGMA service sets a new standard on how, when and where
your crew gets their information.
NAME(S) OF PRODUCT(S) MARKETED
• AI CoAnalyst
• AI Assistent for Report Processing and
Risk Management
• AI CoReporter
• AI Assistent for submitting Safety and
Service Reports
KEY BUSINESS/SOFTWARE AREAS
• AI enhanced report submission
• AI assistent in report triaging and
suggested classifications
• Hazard and event AI-detection,
correlations and trending
• Real-time dashboard for cross-divisional
insights on taxonomy, hazards, and trends
• AI-suggested root cause analysis
AI CoAnalyst: Beams AI CoAnalyst transforms safety report
analysis with 20x faster processing, saving over 60% of time on
known hazard identification and achieving 90% faster report
summarization. This reduces costs by addressing staffing
shortages and minimizing future analyst hires. Beams enhances
data quality through historical data training and AI-driven
feedback, empowering safety teams with proactive risk
management and predictive insights to prevent hazards.
Easily integrating into any safety tech infrastructure, Beams
delivers immediate efficiency and risk forecasting improvements.
AI CoReporter: Boost reporting efficiency with Beams
AI CoReporter, increasing submission rates and ensuring
comprehensive, high-quality reports. Its intuitive UI supports
voice submissions in 60+ languages, while an AI agent fills
missing details and suggests real-time classifications. Experience
10x faster report submissions with seamless automation and
advanced multilingual support.
NAME(S) OF PRODUCT(S) MARKETED
• Business Consulting
• EFB Document Browser
• Electronic Flight Folder
• Fuel Dashboard
• Onboard Performance Tool
KEY BUSINESS/SOFTWARE AREAS
• EFB applications
• Fuel Efficiency Solutions
• Consulting
Boeing is the world’s largest aerospace company and leading
manufacturer of commercial jetliners and defense, space and
security systems. Boeing Support and Services combines
airplane design and manufacturing expertise with unique access
to fleet-wide operational data to offer optimization solutions.
With these offerings, Boeing addresses the evolving need for
integration and optimization of data and information across the
aviation ecosystem to empower smart decision-making. The
portfolio includes services and solutions for flight operations,
maintenance & engineering and procurement organizations to
optimize the operational efficiency of airplanes and operations.
Boeing has more than 250 customers for its optimization
solutions. The portfolio draws on solutions from a family of
Boeing companies: AerData, Inventory Locator Services
and Jeppesen, serving operators of Boeing and non-
Boeing airplanes.
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AIRCRAFT IT Operations • Q3/2025 • 114
DIRECTORY
Bytron Aviation Systems
Cathay Technologies
Comply365
Conduce
W: www.bytron.aero
T: 01652 688 626
E: info@bytron.aero
Location: Kirmington, United Kingdom
NAME(S) OF PRODUCT(S) MARKETED
• skybook aviation cloud
KEY BUSINESS/SOFTWARE AREAS
• Dispatch Portal
• EFB Application
• Airfield Watch
• Flight Following
• Crew Briefing
Bytron Aviation Systems has over 35 years of industry experience
and understanding driving the development of solutions
engineered to make a big impact in the aviation industry.
The business specializes in the design and building of fully
fledged, reliable, integrated systems that ensure critical data
is consistently distributed to the right place, at the right time
on the right device, increasing awareness and accountability,
improving information capture, reducing costs and streamlining
workflows. Above all, improving communication between flight
ops and flight deck.
skybook is Bytron’s core aviation solution that offers unrivalled
flexibility, automation and integration, using the best and most
reliable data sources to deliver all vital information across flight
ops and dispatch and the flight deck. skybook enables operators
and aircrews to work smarter, not harder and the firm’s proven
award-winning solutions cover Flight Dispatch, Crew Briefing,
Airfield Watch, Flight Tracking plus there is a class leading
Electronic Flight Bag application. Contact Bytron today to
arrange your introduction and trial.
W: www.cathaytechnologies.com
E: info@cathaytechnologies.com
Location: Lantau Island, Hong Kong
NAME(S) OF PRODUCT(S) MARKETED
• Electronic Flight Folder (EFF)
KEY BUSINESS/SOFTWARE AREAS
• EFF (Electronic Flight Folder)
• EFB (Electronic Flight Bag)
• Refuelling
• Chat
• EDG (Enroute Diversion Guide)
Cathay Technologies, a part of the Cathay Group, leverages
deep industry knowledge and operational insights to deliver
best-in-class aviation software solutions. Their flagship product,
Flight Folder, enhances workflow efficiency for both crew and
ground staff, enabling advanced data analysis for optimized
decision-making.
The core product includes the display of key data points and
historical data to empower the crew for better decision-making,
as well as functionalities like FMC programming and loading,
which have simplified the workflow for the crew and improved
accuracy. When combined with the product’s advanced features
such as Digital Refueling, Digital EDG, and Ops Chat, we have
observed significant cost savings and greater operational clarity
for airlines that have implemented the solution.
Testimonial: “Having worked with EFF from the beginning
and witnessing its evolution, I’ve come to realize that I can’t
imagine flying without it. EFF combines sophistication with
comprehensive features, built to deliver perfection.”
Captain Atila Taran, Line Operations Manager, Air Hong Kong
W: www.comply365.com
W: www.vistair.com
T: UK: +44 (0)1454 616531
T: US: +1 (608) 313-1500
E: info@comply365.com
Location: Bristol, UK (HQ); Beloit, US; Brisbane, Australia
NAME OF PRODUCT MARKETED
• DocuNet
• ProAuthor (XML-Based Authoring)
• SafetyNet
• Training (LMS Learning Manager)
• Data & Analytics
KEY BUSINESS/SOFTWARE AREAS
• Aviation Document Management and
Distribution Platform (All format types inc.
PDF, XML, S1000D, I Spec 2200)
• Electronic Flight Bag (EFB)
• Flight & Tech Operations
• Data & Analytics
• Aviation Safety Management Software
• Maintenance & Engineering
Comply365 delivers cloud-based solutions to enhance
operational efficiency, safety, and compliance in aviation and
defense. The suite of technology includes the industry’s leading
XML-based authoring solution, enabling seamless creation,
revision, and distribution of publications; Comply365’s EFB
ensures crews have access to mission-critical information
throughout each flight phase.
Comply365’s market-leading document management platform,
DocuNet, offers a unified control point for editing, publishing,
and distributing operational documentation across web and
mobile devices and supports all document formats, increasing
productivity by delivering targeted content.
With safety, quality management, training and data analytics
solutions driving savings, Comply365 connects reporting to
procedural changes. Combining technology, development, and
exceptional service delivery, Comply365 empowers commercial
airlines, aerospace, and defense organizations to achieve
operational excellence. Our focus on secure, mobile solutions
ensures that essential information is always at your fingertips.
W: www.conduce.net
T: 0044 333 888 4044
E: info@conduce.net
Location: Nuneaton, UK
NAME(S) OF PRODUCT(S) MARKETED
• eTechLog8
• eCabinLog8
• eCentral8
• eTraining8
• eForm8
• eDoc8
KEY BUSINESS/SOFTWARE AREAS
• Electronic Logbook (ELB)
• Cabin Log
• Electronic Forms Designer
• Document Viewer
Conduce pioneer mobile aviation solutions.
eTechLog8 is our world leading Electronic Log Book (ELB), fully
approved by multiple Airworthiness Authorities and trusted by
customers worldwide.
eTechLog8 eliminates the paper technical, cabin, and deferred
defect logbooks, and replaces these with an easy to use,
workflow controlled mobile solution. Available on both Windows
and iOS, eTechLog8 is fully integrated with all the leading MRO
and M&E systems. All eTechLog8 customers report significant
benefits, ranging from improved efficiency, data accuracy
and consistency to faster turnarounds, all contributing to
reduced costs.
Conduce also offers a fully integrated suite of companion
applications, which provide mobile paperless solutions for
the cabin log, CBT training, custom forms, and ensuring key
documents are at your fingertips.
Conduce has a sliding pricing scale, depending on fleet size and operates
as a subscription model, with one flat fee, per tail, per month covering
everything: hardware, software, 24/7/365 support, mobile data, future
proofed upgrades and more. There are no hidden costs. Ask us today for
a tailored proposal.
CLICK HERE for Product Details
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AIRCRAFT IT Operations • Q3/2025 • 115
DIRECTORY
CrossConsense
EFB Admin Services Int.
Emnify
Evoke Systems
W: www.crossconsense.com
T: +49 69 4035 7600
E: contact@crossconsense.de
Location: Frankfurt Germany
W: efbadminservices.digital
T: +47 91689298
E: info@efbadminservices.digital
Location: Norway (HQ), UK, Spain & Türkiye
W: www.emnify.com
T: +49 (931) 49739270
E: info@emnify.com
Locations: Berlin, Germany; Würzburg, Germany;
New York, United States; São Paulo, Brazil;
Manila, Philippines
W: www.evoke-systems.aero
T: 03456 521 240
E: info@evoke-systems.aero
Locations: United Kingdom
NAME(S) OF PRODUCT(S) MARKETED
• Aircraft Fleet View
• ACSIS
• AviationDW
KEY BUSINESS/SOFTWARE AREAS
• Support and Hosting
• Consulting and Data Migration
• Business Intelligence solutions
• App and dashboard development
CrossConsense’s portfolio runs from AMOS Support, BI-
Management, Data Migration and Hosting to the products
Aircraft Fleet View, ACSIS and AviationDW. As a wholly owned
subsidiary of Canadian’s FLYHT Aerospace Solutions Ltd.,
CrossConsense also offers solutions for Fuel Management, Turn
Process Management and other software applications as well as
AFIRS hardware that collects data during flight.
AMOS Support: CrossConsense has a long tradition in providing
support for AMOS with one single point of contact for 1st
and 2nd level; also realizing well-planned and organized data
migration projects for airline customers and Reporting and
Business Intelligence Analytics.
Aircraft Fleet View is a user-friendly App that gives an always
up-to-date view on an airline’s fleet status. It indicates AOGs,
delays and other important information with the right level of
detail to be useful but not crowded with information.
ACSIS is a powerful predictive maintenance software tool
developed to assist any airline, operator, MRO facility and OEM
to avoid AOGs, delays and turnbacks, improve aircraft utilization,
and enhance safety.
AviationDW is a managed data warehouse, tailor-made for use
with your backend system, e.g. AMOS. AviationDW simplifies KPI
creation based on MRO System data.
KEY BUSINESS SOFTWARE AREAS
• EFB Admin services under oro.gen.205
• Evaluation of EFB system & processes
• EFB Hardware & Software consulting
• EFB Connectivity
• EFB Training
EFB Admin Services Int. AS specializes in comprehensive EFB
administration, offering unparalleled expertise under ORO.
GEN.205 and a suite of cyber security services. With decades of
experience in the aviation industry, the business provides tailored
solutions across a multitude of aircraft models, including B7x7,
A220/3x0, DHC-8, and more, ensuring compliance with EASA,
FAA, ANAC and other regulations.
The team excels in both portable and installed EFB systems,
offering bespoke training for EFB Managers/Administrators
and flight operations staff. EFB Admin Services’ commitment to
confidentiality is uncompromising, with strict adherence to NDAs
ensuring the protection of clients’ sensitive information.
From Scandinavia to the UK, Spain, and Türkiye, EFB Admin
Services’ global reach empowers them to deliver services
worldwide, underpinning the aviation industry with robust cyber
security certifications. The business’s technical proficiency
spans vulnerability assessments, compliance checks, and MDM
maintenance, with support for Windows, iOS, Android, and Linux.
EFB Admin Services not only guides clients through the intricate
application processes for EFB permits but also provides
thorough evaluations of existing systems, ensuring seamless
EFB functionality. Their message is, “Partner with us for a secure,
compliant, and efficient EFB experience that elevates your
airline’s operational integrity to new heights”.
NAME(S) OF PRODUCT(S) MARKETED
• emnify SuperNetwork
• emnify Portal
• eSIM Deployment Over-the-Air (OTA)
KEY BUSINESS/SOFTWARE AREAS
• EFB Connectivity
• Connectivity Management Platform
• eSIM Management
• eSIM / MDM Integration
• IoT Connectivity Security
emnify offers a pioneering Consumer eSIM connectivity solution
designed to reduce operational complexity and streamline
the deployment and management of Electronic Flight Bags
(EFBs) at scale.
Integrated with mobile device management (MDM) platforms,
the solution enables zero-touch eSIM provisioning, real-time
observability, and automated policy enforcement — ensuring
that only compliant, authenticated devices can access missioncritical
systems.
emnify’s award-winning solution delivers:
• Secure, zero-touch eSIM provisioning integrated with MDM
• Multi-layered policy enforcement, including DNS filtering
and usage controls
• Real-time monitoring, anomaly detection, and alerting to
prevent unauthorized activity
• Global coverage across 540+ networks in 190+ countries
• Full compliance with aviation-grade data privacy and
security standards
NAME(S) OF PRODUCT(S) MARKETED
• EFOS Training
• EFOS Shift Log
• EFOS Documents
• EFOS Leave
KEY BUSINESS/SOFTWARE AREAS
• Training Management
• Shift handover & incident management
• Document Management
• Vacation Management & bid handling
Evoke Systems Limited has been delivering innovative cloudbased
solutions to the aviation industry for over 20 years,
specialising in crew training, leave management, shift handover
and incident management, and document management.
Serving airlines, cargo and low-cost carriers, private charters,
and the wider aviation industry across the globe, Evoke helps
to streamline and automate processes, improve workflows and
ensure compliance.
By supporting stretched departments with effective tools
that leverage automation and powerful data insights, Evoke
empowers teams to work safely, and with greater organization
and efficiency. Their proven platform, EFOS, enables end-users
to stay informed, motivated, and operationally ready.
EFOS is a cloud-based platform for training management,
vacation management, document management, and shift
management, helping streamline and optimize airline operations.
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AIRCRAFT IT Operations • Q3/2025 • 116
DIRECTORY
Flatirons
W: www.flatironssolutions.com
T: +1.303.627.6535
E: info@flatironssolutions.com
Locations: Europe, Asia, USA, Middle East
Flightman
W: www.flightman.com
T: +353 1 5547203
E: info@flightman.com
Location: Dublin, Ireland
FlightWatching
W: www.flightwatching.com
E: beaujard@flightwatching.com
E: contact@flightwatching.com
E: romain.blanquet@flightwatching.com
Location: Toulouse, France
Flygprestanda
Performance Engineering
W: www.flygp.se
T: +46 40 642 00 10
E: sales@flygp.se
Location: Malmö/Sweden
NAME(S) OF PRODUCT(S) MARKETED
• CORENA Suite
KEY BUSINESS/SOFTWARE AREAS
• Content Management System (CMS)
• Interactive Electronic Technical
Publisher (IETP)
• Maintenance & Engineering
• Flight Operations
• Tablet Solutions & Mobility
Flatirons provides consulting, technology, and outsourcing for
content lifecycle management (CLM). For more than 20 years,
we have served global Fortune 1000 customers in aerospace,
automotive, electronics, financial services, government,
healthcare, and publishing. Our customer engagements help
organizations efficiently deliver the right information, at the right
time, to the right people by leveraging structured content and
digital media — Turning Content into Knowledge®.
The CORENA Suite by Flatirons is the leading content
lifecycle management (CLM) solution developed specifically
for organizations that rely on mission-critical data to design,
manufacture, operate, or maintain complex assets over their
product and service lifecycles as well as across multi-echelon
business networks. For more than 25 years, the world’s
leading airlines, aerospace manufacturers, OEMs, and defense
organizations have relied on the CORENA product suite
to create, manage, and deliver large volumes of technical
information throughout its lifecycle. Today, CORENA
customers rely on the CORENA suite to modernize their IT
infrastructures, improve customer satisfaction, and maintain their
competitive advantage.
NAME(S) OF PRODUCT(S) MARKETED
• eJourneyLog
• Electronic Flight Folder
• Cabin Manager
• eTechLog
• Cabin Defect Log
KEY BUSINESS/SOFTWARE AREAS
• Connected EFB Applications
• Streamlining Flight Ops processes
• Full Electronic Techlog
• Cabin Defect Management
• Enhanced Passenger Experience
The Flightman solution suite enables airlines to streamline their
operational processes across Flight Operations, Maintenance and
Inflight Services. Transforming data into meaningful insights.
NAME(S) OF PRODUCT(S) MARKETED
• APU Fleet Management
• Wilco data platform
• Wilco fuel saving platform
KEY BUSINESS/SOFTWARE AREAS
• APU & nose to tail predictive maintenance
• Fuel saving solutions
• Engine trend monitoring
• Aircraft data market place
• ACARS cost saving solutions
FlightWatching has a high level of expertise in Aircraft systems
and data management (QAR, DAR, SAR, ACARS, ACMS).
Our solutions are agnostic, do not require any HW nor SW
modification and allow real time interaction with the aircraft.
Our customers are:
• MROs looking for solutions to build their own fleet
management solutions
• OEMs willing to explore and collect aircraft data related to
equipment behavior
• Airlines chasing solution to cut fuel burn on ground
Contact us for your customized digital solutions.
NAME(S) OF PRODUCT(S) MARKETED
• GURU2 Aircraft Performance,
M&B and AODB App
• DAD — Dynamic Airport Database (AODB)
• Runway Analysis Charts
• Load & Trim Sheets
• Driftdown Analysis
KEY BUSINESS/SOFTWARE AREAS
• Aircraft Performance
• Mass & Balance
• Airport Obstacle Database with Notams
and Engine Out Procedures — compatible
with Guru2 and any OEM aircraft
performance software.
• Integrations with EFB/EFF platforms and
Flightplanning software.
• Driftdown analysis
With more than 50 years of aviation experience, Flygprestanda
develops EFB solutions for Aircraft Performance, Mass & Balance and
has a global Airport Obstacle Database. With performance solutions
for more than 300 aircraft types; Flygprestanda is an ideal partner for
mixed fleet operators.
The Guru2 Aircraft Performance and M&B App ensures safe flights,
minimizes engine wear, maximizes takeoff weight and makes
administration straightforward. It includes an AODB and integrates
with major EFB/EFF platforms and Flight planning systems. The
Guru2 App works offline on iPad or Windows tablets/computers and
is accessible online.
Covering more than 10,000 airports worldwide, Flygprestanda’s
Airport Obstacle database (DAD) includes obstacle data, NOTAMs
and engine out procedures. The DAD is available in Guru2, but it is also
compatible with OEM Aircraft performance software.
CLICK HERE for Product Details
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AIRCRAFT IT Operations • Q3/2025 • 117
DIRECTORY
Flyht
Gözen Digital Aviation
Ideagen
International Flight Support
W: www.flyht.com
T: 1-403-250-9956
E: info@flyht.com
LOCATION: Calgary, Canada; Denver, USA; Frankfurt, Germany
W: www.gozendigital.com
T: 902126621050
E: info@gozendigital.com
E: commercial@gozendigital.com
LOCATION: İstanbul
W: www.ideagen.com
T: 01629 699 100
E: info.marketing@ideagen.com
Location: UK (HQ). Bulgaria. USA. Australia. Dubai.
Malaysia. India.
W: www.ifs.aero
T: +45 33464600
E: sales@ifs.aero
Location: Copenhagen, Denmark
NAMES OF PRODUCTS MARKETED
• AFIRS 228 Iridium SATCOM Solutions
• AFIRS Edge/Edge+ data harvesting
(WQAR/AID) platform
• AFIRS Power Connect
• FLYHT-WVSS-II Weather
(humidity) sensors
• FuelSense
• See also CrossConsense
KEY BUSINESS SOFTWARE AREAS
• Global voice and data Iridium solutions
• 5G WQAR/AID for data harvesting and
Connected Aircraft/EFB solutions
• Power over ethernet — universal charging
and connectivity
• Weather sensors
• Airborne data loading (ADL+) with our
partner MBS Electronic
• Fuel data analytics
• See also CrossConsense
FLYHT Aerospace Solutions, Ltd. has been providing aircraft data
solutions for 25 years. The company now boasts an innovative
product portfolio and aircraft installation design expertise that
makes FLYHT an ideal partner for accelerating customers’
data harvesting vision. FLYHT provides airlines with Actionable
Intelligence to transform operational insight into immediate,
quantifiable action, and delivers industry leading solutions to
improve aviation safety, efficiency, and profitability, driven by
patented aircraft certified hardware products, AFIRS. Solutions
include an aircraft satcom/interface device enabling cockpit voice
communications, the transmission of aircraft data inflight via
satellite and post-flight via 5G, real-time aircraft state and fleet
status analysis, and preventative maintenance solutions. FLYHT’s
hardware products can also be interfaced with relative humidity
sensors to deliver real-time airborne weather and humidity data.
NAMES OF PRODUCTS MARKETED
• Operator
• Simorg
KEY BUSINESS SOFTWARE AREAS
• Planning
• Scheduling
• Training
• Maintenance
• Compliance
Gözen Digital Aviation has its main focus on creating advanced
digital solutions in the aviation industry, while also carrying the
responsibility of digital strategies and transformation of all group
companies. Through utilization of our know-how accumulated
from various fields of aviation, GDA aims to create new and
functional niches in the digital market.
Simorg redefines simulator flight training management. It
offers a comprehensive suite of tools that optimize scheduling,
compliance, reporting, and overall training efficiency. Its
tech-forward approach combines user-friendly interfaces with
intelligent functionalities, allowing for smoother operation and a
more agile response to the dynamic needs of the industry.
Operator is a versatile flight operations solution designed to
streamline processes, minimize human errors, and provide 24/7
support. Its intelligent automation, customization options, and
round-the-clock support make it an invaluable tool for aviation
organizations worldwide.
NAME(S) OF PRODUCT(S) MARKETED
• Ideagen Coruson
KEY BUSINESS / SOFTWARE AREAS
• Incident management & reporting
• Document control & policy management
• Performance monitoring
• Operation risk management
• Audit management
Used by leading aviation organizations, Ideagen Coruson
is designed to ensure seamless coordination and enable a
holistic approach to safety management, allowing you to
optimize incident response and risk reduction strategies for
long-term success.
By leveraging real-time data and comprehensive insights, you
can make informed decisions and implement proactive measures
to enhance safety across your operations.
BENEFITS: A scalable, user-friendly and functionally rich solution
that helps build a proactive and risk-aware culture, comply
with regulations, and improve efficiency and productivity. •
Organization-specific smart forms • Document management
and change control • Bowtie risk module and business analytics.
FEATURES: Take real control of the management and
governance of quality, risk, compliance and safety across your
organization. Minimize risks, anticipate problems, harness
knowledge and learning and turn it into actions that will help
you thrive. • Action management • Document control and
policy management • Audit management • Change control
• Business process modelling and automation • Incident
management and reporting • Operation risk management •
Performance monitoring.
With Ideagen Coruson, embed safety management throughout
your organization and promptly respond to current events while
proactively analyzing trends to mitigate future risks.
NAME(S) OF PRODUCT(S) MARKETED
• EFBOne (EFF Solution)
KEY BUSINESS / SOFTWARE AREAS
• EFF flight briefing and flight reporting
• eReporting for occurrence reporting
• Mass and Balance
• Admin tools: NEO self-customization /
Export interface
International Flight Support (IFS) is a leading provider of
aviation technology solutions, dedicated to transforming flight
operations through advanced digital innovation. Since 2002,
the company has played a pioneering role in the Electronic
Flight Bag (EFB) market, setting new standards for paperless
cockpit operations.
IFS stands out for its ability to integrate all aspects of flight
operations into a single, customizable platform, EFBOne,
while fully supporting each airline’s unique SOPs. The solution
is designed to enhance operational efficiency, reduce pilot
workload, and improve overall flight safety.About EFBOne
EFBOne is the industry’s most flexible and customizable EFB
platform, giving flight operations teams complete control
over their layout, data, exports and the ability to fully optimize
the pilot experience. Its intuitive interface ensures quick pilot
adoption, shortens training time, and reduces operational errors,
contributing to safer and more efficient flights.
With NEO, IFS’s no-code self-service customization tool,
administrators can easily configure and deploy updates on
their own terms. From front-end usability to back-end control,
EFBOne delivers the flexibility and performance modern flight
operations require.
CLICK HERE for Product Details
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AIRCRAFT IT Operations • Q3/2025 • 118
DIRECTORY
Information Design One
W: www.id1.de
T: +49 69 244 502 0
E: sales@id1.de
Location: Germany
DextraData Aviation
Technologies
W: www.logipad.aero
T: +49 201 95975 0
E: info@logipad.aero
Location: Essen, Germany
Lufthansa Industry
Solutions
W: www.lufthansa-industry-solutions.com
T: +49 40 5070 30000
E: marketing.sales@lhind.dlh.de
Location: Germany, Albania, Switzerland, USA
AIRCRAFT IT
Operations
NAME(S) OF PRODUCT(S) MARKETED
• aFuel
• aWall
KEY BUSINESS / SOFTWARE AREAS
• Fueling Optimization
• Digitalization
• Business Intelligence
• Data Analytics
• Process Improvements
Information Design turns aviation data into valuable and
insightful information — with the goal to create information and
design it. Based on that philosophy, they’ve developed unique IT
solutions and worked with some of the world’s renowned airlines,
airports, and aviation corporations.
aFuel — The World’s Largest Digital Fueling Network: aFuel
is the system of choice when it comes to digitalizing the
operational fueling process. The digital exchange platform
connects airlines with a huge load of into-plane agents around
the world. Due to its swift implementation and worldwide
coverage of airports, airlines benefit right from the start.
aWall — Great Success Arises in Real-Time: aWall is the world’s
only aviation real-time dashboard, which unites field-proven
live metrics and clear data visualization on top of a scalable
and cloud-based business intelligence platform — exclusively
developed for airlines, airports, and ATC
NAME(S) OF PRODUCT(S) MARKETED
• Logipad
KEY BUSINESS/SOFTWARE AREAS
• eBriefing / EFF
• Webclient, iOS
• Cloud-based or on prem & fully customizable
• For pilots, cabin and maintenance
Logipad, developed by DextraData Aviation Technologies GmbH
- a subsidiary of DextraData GmbH - is a leading provider of
advanced Electronic Flight Bag (EFB) solutions, backed by 23
years of specialized expertise in aviation technology and over 30
years in digital transformation.
Embracing an agile approach, Logipad fosters seamless
collaboration between IT teams and flight crews, driving
significant improvements in operational efficiency through
digital innovation.
The platform offers flexible deployment options and integrates
effortlessly with existing IT infrastructures. With continuous
proactive monitoring and regular performance reviews, Logipad
underscores its commitment to advancing aviation’s digital
transformation journey.
NAME(S) OF PRODUCT(S) MARKETED
• Volabase
• iFF
KEY BUSINESS/SOFTWARE AREAS
• Process consulting/organization processes
• IT consulting (processes, technologies,
infrastructure)
• MRO & Flights Ops consulting
• Program and project management
• Strategy consulting
Whether it’s about developing a company-wide digitalization
strategy, networking machines, moving systems to the cloud
or providing solutions and platforms for analytics and AI, using
IT services to network machines or providing mobile platforms
for cross-company collaboration... whenever companies
want to address digitalization, Lufthansa Industry Solutions is
the right partner.
Lufthansa Industry Solutions combines technical expertise
with strong industry knowledge and thus support customers
when they introduce new digital technologies. They
characterize this as...
“We are at home in the digital world: We are digitalization.”
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for more information
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AIRCRAFT IT Operations • Q3/2025 • 119
DIRECTORY
Lufthansa Systems
Motulus.aero
Nabla Mobility
NAVBLUE
an Airbus Company
W: www.LHsystems.com
T: +49 69696 90000
E: marketing@lhsystems.com
Location: Headquarters: Germany, Locations in 16
countries worldwide
W: www.motulus.aero
T: +44 7932 173833
E: steven.rushworth@motulus.com
Location: Hoboken (Antwerpen), Belgium
W: www.nabla-mobility.com
E: tanaka.shinji@nabla-mobility.com
Location: Tokyo, Japan
W: www.navblue.aero
E: communications@navblue.aero
Location: 2 Rond-Point Emile Dewoitine, 31700
Blagnac, Toulose, France. Waterloo, Canada;
Hersham, UK; Stockholm, Sweden; Bangkok, Thailand;
and Gdansk, Poland
NAME(S) OF PRODUCT(S) MARKETED
• Lido
• NetLine
• SIRAX
• SchedConnect
KEY BUSINESS/SOFTWARE AREAS
• Operations Solutions
• Flight Deck Solutions
• Commercial Solutions
• Finance Solutions
Lufthansa Systems is a leading airline IT provider determined to
shape the future of digital aviation. It draws its unique strengths
from its ability to combine profound industry know-how with
forward-looking technological expertise for more than 25 years.
The company offers its more than 350 airline customers an
extensive range of successful and, in many cases, market-leading
products. These innovative IT products and services cover all
of an airline’s business processes — in the flight deck, in the
cabin and on the ground — and offer customers a wide range
of economic benefits while also contributing to improving
efficiency and competitiveness. In addition, Lufthansa Systems
supports its customers both within and outside the Lufthansa
Group with consulting services and the experience it has gained
in projects for airlines of every size and business model.
Lido — integrated solutions for every phase of the flight.
NetLine — the integrated scheduling and operations solution
from planning until the day of operations.
SIRAX — our portfolio of integrated solutions provide 360°
financial process coverage.
SchedConnect — ideal codeshare connections including
schedule data exchange and a central flight repository.
NAME(S) OF PRODUCT(S) MARKETED
• Integrated Crew Scheduling (Pairings
and Rostering), Tail Assignment, Network
Optimization and Schedule Building
KEY BUSINESS/SOFTWARE AREAS
• Motulus Integrated Crew Scheduling (MICS)
• Motulus Tail Assignment (MTA)
• Motulus Network Optimization (MNO)
For many airlines operating costs, fuel and crew costs form a
significant part of their cost base. The delivery of an efficient and
robust plan whilst continuing to guarantee an excellent customer
offering and employee satisfaction is critical to an airlines
success, The complexity of such a plan, and its importance to an
organisation makes creating schedules and operational plans
ideal candidates to be solved by optimization.
At Motulus.aero we enjoy solving the problems that haven’t been
solved before by deploying the next generation in optimization
products. By combining pioneering algorithms with the power of
cloud computing we are able to tackle these complex and large
scale problems.
Specialising in crew scheduling (pairing and roster production),
tail assignment and network optimization we help organisations
to reduce crew costs, increase aircraft and equipment
utilisation, reduce fuel and operational costs, improve revenue
opportunities, increase crew and colleague satisfactions, and
improve operational robustness.
Having deployed products to a number of industries Motulus had
an original mission in aviation to develop innovative products for
airline crew resource scheduling problems. Following successful
implementations with two European airlines the teams expertise
has now been stretched to solve network optimization and tail
assignment problems.
NAME(S) OF PRODUCT(S) MARKETED
• Untangle API
• Weave
• Sandbox`
KEY BUSINESS SOFTWARE AREAS
• Integration
• Turbulence prediction / avoidance
• Weather data
• Fuel efficiency
Nabla Mobility has employed various efforts to decarbonize
Mobility. However, most initiatives are ‘Manufacturing focused’
and not from an ‘Operation of fleets’ perspective. It is a widely
known fact that decarbonization of the aviation industry will not
be achievable simply by switching aircraft and fuels to those with
lower carbon emissions. Nabla Mobility aims to innovate mobility
by optimizing the ‘Operation of Fleets’ with technology.
NAME(S) OF PRODUCT(S) MARKETED
• Electronic Flight Bag applications
• Fuel applications
• Dispatch & Crew Planning
• Airspace & Airport Consulting
KEY BUSINESS/SOFTWARE AREAS
• Electronic Flight Bag & Documentations
• Fuel Solutions
• Ops Control Center Solutions
• Consulting
• Flight Data Analysis
NAVBLUE is a leading services company, wholly owned by
Airbus, dedicated to Flight Operations solutions and services
for airlines and aircraft operators, on the ground and onboard.
NAVBLUE combines aircraft manufacturer expertise, flight
operations know-how and agile development to enhance
operational efficiency, optimize resources and increase
productivity, for a safe and sustainable aviation.
NAVBLUE delivers a reliable, optimum and customized user
experience to more than 600 customers worldwide, in a range
of areas, including digital cockpit operations, Operations Control
Centre (OCC) systems, Flight Ops Engineering and Performance
Based Navigation (PBN). NAVBLUE employs 500 employees
spread across the world, with offices in Canada, France, Poland,
Singapore, Sweden, Thailand, UK and US and representatives in
several other countries across the globe.
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AIRCRAFT IT Operations • Q3/2025 • 120
DIRECTORY
NAV Flight Services
NVable
OpenAirlines
REDifly
W: www.nav.aero
T: (+420) 724 848 476
E: nav@nav.cz
Location: Prague, Czech Republic
W: www.nvable.com
T: +44 141 280 0050
E: contact@nvable.com
Location: UK
W: www.openairlines.com
T: +33 (0)5 31 61 52 18
E: stephane.nitenberg@openairlines.com
Location: France, Hong Kong, USA, Canada
W: www.redifly.com
T: +41 43 555 31 65
E: las@redifly.com
Location: Switzerland (HQ), Ireland
NAME(S) OF PRODUCT(S) MARKETED
• NAVsystem
• NAVlink
• NAV Academy
• NAVtracker
• NAVjet
KEY BUSINESS/SOFTWARE AREAS
• Flight Planning
• FPL and Wind
• Training
Having provided professional flight planning services for over 30
years, NAV Flight Services offers a wide range of products and
services. Key products, include:
NAVsystem, the IFR Flight planning system, is the perfect
tool for economical and safe flight planning. The optimum
route function allows you to perfect fuel consumption. Every
calculation is based on individual performance data. It puts
emphasis on simplicity and intuitive user interface. NAV Flight
Services never stops updating the software, recently launching
their latest product NAVlink, enabling FPL and wind uplinks
to FMS via ACARS.
NAV Flight Services runs the Education and Training Center
NAVacademy — where they combine theory with practice.
The NAVacademy provides you and your flight dispatchers
with all-in-one training. NAV Flight Services is also ready to
accommodate any individual training requests. Training sessions
are led by qualified professionals with many years of experience.
NAME(S) OF PRODUCT(S) MARKETED
• ConNVerge for Aviation
KEY BUSINESS/SOFTWARE AREAS
• Electronic Techlog
• Electronic Forms (Assessments)
• Document Management
• Operational Analysis
• Station Operational Compliance
The concept behind our CoNVerge platform is simple. We believe
that businesses should have the flexibility to easily innovate and
add new applications to their toolbox, without being stifled by
legacy technology or a single technology brand.
CoNVerge is all about minimising risk, fuss and capital costs
and maximising efficiency. Provided as a service, it combines a
hosted environment and web portal with mobile applications
and data interfaces to virtually any system.
The platform is easily integrated into your existing business
systems and brings together the best tools to handle data
acquisition and data analysis — all on scalable infrastructure. Best
of all, we even take the day-to-day management off your hands.
Our CoNVerge platform is blazing a trail in the aviation sector.
In a hi-tech industry, where the stakes are even higher, longstanding
clients such as British Airways Cityflyer know they
can rely on NVable and our custom-designed software to make
things simple, safer, more secure and streamlined. We provide
airlines with technology solutions that reduce effort, improve
processes and produce useful information, with one simple goal
— to change things for the better.
NAME(S) OF PRODUCT(S) MARKETED
• SkyBreathe® Analytics —
Fuel management software
• SkyBreathe® MyFuelCoach —
Pilot engagement app
• SkyBreathe® OnBoard —
Real-time eco-flying app
• SkyBreathe® NewGen APM —
Aircraft Performance Monitoring
• SkyBreathe® OCC —
On-time performance analysis
KEY BUSINESS/SOFTWARE AREAS
• Fuel Efficiency
• EFB app for In-flight optimization
• Aircraft Performance Monitoring
• CORSIA & EU-ETS Management
• On-time performance analysis
Starting from the observation that every year, nearly 660
million tons of CO2 are emitted by airplanes, i.e. more than
20,000 kilos of CO2 per second, OpenAirlines has developed
innovative solutions to help airlines reduce their costs and
environmental impact.
Drawing on eight years of R&D, SkyBreathe® came into the
market in 2013 as an innovative eco-flying solution based on
Cloud, Artificial Intelligence, and Big Data to save fuel and reduce
airlines’ carbon footprint by up to 5%.
NAME(S) OF PRODUCT(S) MARKETED
• REDiFly Pilot Log
• REDiFly Tech Log
• REDiFly Cabin Log
• REDiFly Command (Ground System)
• REDiFly Core (Integration Module)
KEY BUSINESS/SOFTWARE AREAS
• Full Electronic Technical Logbook
• Digitization of paper process
• Data harvest, storage & analytics
• Maintenance and scheduling integration
• CAME & compliance support
• Defect management
REDiFly delivers a sleek and modern Electronic Technical
Logbook. We are an independent, data-driven company that
offers bespoke software solutions for the aviation industry. We
provide a comprehensive framework that can integrate with an
airline’s current systems, including MRO, flight scheduling, and
crew management, amongst others.
What do we do? At REDiFly we work with the key people
involved in digitizing your current paper-based aircraft technical
logbook. In doing so, we increase levels of safety and regulatory
compliance, streamline flight-to-ground connectivity and enable
digital archives of secure and searchable aircraft records. We
provide a seamless intersection between flight operations and
aircraft maintenance to minimize communication errors while
maximizing the efficiency of daily operations.
Individual consultations will answer all the questions you have
about OCC systems, Datalink, EFB, A / C performance, flight
efficiency, complex system integration and more. NAV Flight
Services also helps clients to develop solutions in these areas and
tailor them for their specific flight operations.
The selection of services wouldn’t be complete without our very
own NAVjet supervising.
Bring everything together and do IT better when you bring
onboard CoNVerge and NVable.
Every department contributes to a safe and efficient fuel culture.
That’s why SkyBreathe® is a 360° eco-flying platform designed
to connect all stakeholders — Chief Pilots, Fuel Managers,
Dispatchers, Pilots, and Performance Engineers, to name a few.
The platform provides all the tools they need to build and grow
a successful fuel efficiency program without juggling many
different tools.
What makes us different? We are an independent company
that applies a user-centric approach by working closely with our
customers through the onboarding, trial and go-live phases of
an implementation. Our flexibility means that REDiFly adapts to
your current processes rather than the other way around.
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AIRCRAFT IT Operations • Q3/2025 • 121
DIRECTORY
AIRCRAFT IT
Operations
The SA Group
Signol
SITA
W: www.scanav.com
T: +45 7950 8000
E: sa@scanav.com
Locations: Denmark, Sweden, Norway, Czech
Republic, Greece, Bahrain, CIS, India and Malaysia
W: www.signol.io
E: info@signol.io
Location: London, UK
W: www.sita.aero
E: Euro.iSales@sita.aero
Location: Switzerland - Regional offices: Spain,
France, Canada, USA, UAE, UK, Brazil and Singapore
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Simply email
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for more information
NAME(S) OF PRODUCT(S) MARKETED
• Scandinavian Avionics’ Tablet
Based EFB Solution
KEY BUSINESS/SOFTWARE AREAS
• Electronic Flight Bag Solutions
• Avionics Certification
• Avionics Installation
• Avionics Maintenance, Repair & Overhaul
• Avionics Training
Scandinavian Avionics offers a state-of-the-art, futureproof,
tablet based Class 2 EFB solution, which provides the
functionality to meet today’s operational requirements of airlines
and aircraft operators and in addition is simple to upgrade in the
future to meet coming requirements.
The concept consists of two ruggedized 10.1” Panasonic tablets
installed in the cockpit combined with a data integration center
and a communication unit installed in the avionics compartment.
The data integration center is used for power, aircraft interface
and server capability and the communication unit enables and
controls the data communication between the EFB system and
the airline’s ground infrastructure.
The SA Group provides complete turn-key avionics solutions for
civil and military aircraft.
NAME(S) OF PRODUCT(S) MARKETED
• Signol
KEY BUSINESS/SOFTWARE AREAS
• Behaviour change management through a
continuous feedback loop
• Positive pilot Engagement: over 18
Behavioural Change Techniques to increase
motivation to save fuel
• Personalised behaviour insights and
analytics for pilots
• Managers Module — anonymised,
aggregated behaviour change and impact
data across the crew
• Seamless data integration: combine data sets
from your existing systems
At Signol, they believe that little changes stack up. Signol harnesses
the power of behavioural science and advanced data analytics to
motivate and positively engage pilots and captains to make more
sustainable decisions.
Signol is a cutting-edge behaviour change service that helps airlines
achieve further fuel reductions. By analysing operational data, they
identify untapped fuel efficiency opportunities that, when acted
upon, lead to significant environmental and cost-saving benefits.
The digital service delivers targeted behaviour change techniques
through an intuitive web app and carefully crafted emails,
seamlessly integrating into daily flight operations without adding
extra workload. With Signol’s approach, airlines can reduce
fuel consumption, and lower CO₂ emissions while improving
their fuel performance. To date, Signol’s solutions have saved
maritime and aviation customers over $25 million in fuel costs
and reduced emissions by 100,000 metric tons. In aviation,
Signol’s initiatives typically yield around a 1% improvement in fuel
efficiency, contributing to an overall impact range of 1–12% across
both industries.
NAME(S) OF PRODUCT(S) MARKETED
• SITA OptiFlight®
MODULES
• OptiClimb
• OptiDirect
• OptiLevel
• OptiDescent
KEY BUSINESS/SOFTWARE AREAS
• Fuel & Time optimization
• Covers climb, cruise and descent
• Tail-specific Digital Twin
• Integrated EFB application
• Post-flight savings analytics
Discover the next chapter of SITA OptiFlight®
Now with complete cruise-phase optimization and its own EFB
app, SITA OptiFlight® brings real-time, data-driven decision-making
straight to the flight deck.
Powered by our proprietary Digital Twin technology, it provides
tail-specific recommendations that deliver verifiable fuel and cost
savings — all while respecting your OTP.
Optimizing every phase of flight, SITA OptiFlight® has proven to
save up to 5% in climb and up to 3% in cruise, flight after flight.
www.aircraftIT.com
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AIRCRAFT IT Operations • Q3/2025 • 122
DIRECTORY
SkedFlex
Skyconseil
SkyNet Aviation
SkyPath
W: www.skedflex.com
T: +1 208-424-9424
E: info@ettaviation.com
Locations: Boise, Idaho, USA
W: www.guidor.fr
T: +33 972 331 978
E: contact@skyconseil.fr
Location: Toulouse, France
W: www.skynetaero.com
T: +61 7 3860 5511 (Option 1)
E: sales@skynetsatcom.com
Location: Brisbane, Ausralia
W: skypath.io
T: +972-3-9003510
E: Contact@skypath.io
Location: Tel-Aviv, Israel; USA
NAME(S) OF PRODUCT(S) MARKETED
• SkedFlex Air Operations Suite
KEY BUSINESS/SOFTWARE AREAS
• SkedFlex FCMS
• SkedFlex Misa
• SkedFlex Flight Planning
SkedFlex has been providing solutions to airlines for more than
20 years. Crew Companion, which launched at United Airlines in
2002 is still in use by over 16,000 crew members. SkedFlex Air
Operations Suite is a comprehensive, flexible, and easy-to-use
management software solution for aviation organizations and
includes FCMS, MISA, and Flight Planning.
SkedFlex FCMS: Operating an airline safely and efficiently under
multiple regulatory rulesets in the US such as 14 CFR parts
117, 121, and 135 and in Canada under CARs 703, 704 and 705
requires modern, sophisticated tools. The SkedFlex Flight & Crew
Management System offers the tools to manage complicated
scheduling and tracking qualifications, currencies, flight time,
duty time and rest, while providing customers with First Class
Customer Support.
SkedFlex MISA: SkedFlex’s Management Information System
for Aviation (MISA) provides aviation companies with
comprehensive tools to manage their business, including
accounting, maintenance, inventory, flight operations, employee
training, human resources, payroll, technical publications,
Government contract management, and flight school operations.
SkedFlex Flight Planning: Using the latest technology and
algorithms SkedFlex Flight Planning is designed to find the
optimum route and altitude profile for your flight to ensure you
are operating in the most cost-effective way.
NAME(S) OF PRODUCT(S) MARKETED
• GUIDOR
KEY BUSINESS SOFTWARE AREAS
• EFB Mission Management
• Situational Awareness
• Adverse Weather Analysis
• Flight path optimization
Developed by Skyconseil, GUIDOR is the premier mission
management app designed to revolutionize the way pilots
manage their flights.
GUIDOR leverages advanced IoT and AI technologies to provide
pilots with real-time data and actionable insights. By not only
displaying weather data but also using it to offer powerful
situational awareness tools, GUIDOR ensures that pilots receive
the right information at the right time, enhancing decisionmaking
and flight safety.
GUIDOR significantly increases safety by reducing the risk of
weather-related accidents through timely alerts and predictive
analytics. Its advanced features streamline flight operations,
boosting efficiency and leading to higher customer satisfaction
and brand loyalty. Additionally, GUIDOR’s intelligent routing
and fuel optimization contribute to a reduced environmental
footprint, aligning with the industry’s sustainability goals.
With GUIDOR, pilots and airlines can achieve unprecedented
levels of operational excellence, safety, and environmental
stewardship, making GUIDOR an indispensable tool for
modern aviation.
NAME(S) OF PRODUCT(S) MARKETED
• SkyNet Aviation REACH
• Number of modules: 5
KEY BUSINESS SOFTWARE AREAS
• REACH Aero
• REACH LASAW
• Operations Control Centre (OCC)
• REACH Consulting
SkyNet Aviation provides web-based Operations Control Centre
(OCC) software and services for aircraft operators.
REACH® Aero provides: Centralized day-of-ops software web
platform; Flight Following and Monitoring; Scheduling, Crewing,
and Rostering; Flight Dispatch (direct integration with Boeing
ForeFlight); Engineering Planning; On-time Performance
(OTP) tracking and reporting; Post-flight data analytics; Thirdparty
API integration; and proprietary technology merges all
aircraft tracking sources (ADS-B, satellite, ACARS, cellular)
into one interface
REACH® LASAW provides: Landing Approach Surveillance and
Warning; Combined hardware/software solution; Pre-landing
alerts and warnings; Surveillance for incorrect approach path;
and Longer range flight tracking and notification through ADS-B
REACH® OCC provides: Installation and support for REACH®
Aero in your OCC; and Third-party OCC services including
overnight coverage and charter support
REACH® Consulting provides: Bespoke consulting services
for your OCC; SOP and Operations Manual writing; Audit
preparation and support; and OCC layout and design.
NAME(S) OF PRODUCT(S) MARKETED
• SkyPath Turbulence
• SkyPath PIREPS
• SkyPath data services
KEY BUSINESS/SOFTWARE AREAS
• EFB iOS App
• Dispatch flight planning WEB module
• Management Analytics and Bi
• Incidents and playback Debrief
• EFB and WEB integration SDK & APIs
Skypath is world’s leading turbulence and auto-PIREPs data
service provider whose alert system improves cabin safety and
cuts airline operating costs. Established in 2015, It is a one-of-akind
software-only solution which provides unique turbulence
data based on a smart patented algorithm.
SkyPath already has more than 30K subscribers, including major
US airlines. Airlines using SkyPath join a larger crowdsourcing
network, and gain access to turbulence mapping generated
using SkyPath’s patented AI technology and real time airborne
data collection. SkyPath provide service to thousands of users a
day and is becoming the industry gold standard
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AIRCRAFT IT Operations • Q3/2025 • 123
DIRECTORY
Smart4Aviation
StorkJet
Thales
The Weather Company
W: www.smart4aviation.aero
T: +31 20 654 1824
E: info@smart4aviation.aero
Location: Netherlands, Poland, Canada, USA
W: www.storkjet.com
T: +48 600 800 528
E: info@storkjet.com
Location: Poland
W: www.thalesgreenoperations.com
T: 00 33 8+7 85 70 89 52
E: nicolas.lejuez@thalesgroup.com
Locations: Toulouse, France
W: www.weathercompany.com
T: (800) 872-2359
E: aviationsales@weather.com
Locations: USA, UK
NAME(S) OF PRODUCT(S) MARKETED
• Smart LOAD, Smart COMM, Smart BRIEF
• Smart VIEW+, Smart
OPERATIONS MANAGER
KEY BUSINESS/SOFTWARE AREAS
• Weight and Balance
• Communication and Alerting
• Pilot and Cabin Crew Briefing
• Flight Planning and Tracking
• Fleet Management
Smart4Aviation is one of the fastest growing companies in
aviation operations, founded to provide web and mobile
based products and services designed to optimize, simplify
and improve airline operations. Our company is committed
to delivery of the highest quality, most innovative and costeffective,
state-of-the-art solutions to support all of your current
and future operational business needs. Our products effectively
manage all operational business units, such as Operations
Control Management, Load Planning and Weight & Balance,
Communications (all Operational and Corporate branches),
Flight Planning, NOTAM Management, Flight Dispatch,
Flight and Cabin Crew Briefing, Weather, Flight Tracking and
Aircraft Performance.
Our web based and mobile solutions with an exceptional
support are recognized within the industry as being some of
the most dependable and innovative in the market. All of our
current customers such as among others Air Canada, Delta Air
Lines, Qantas, Emirates, Air France, easyJet, Alaska Airlines,
Iberia and Cebu Pacific have all benefitted from implementing
Smart4Aviation solutions.
Smart4Aviation’s web and mobile-based solutions have been
acknowledged as the “Smart Choice” within the industry by a
number of international and domestic air carriers.
NAME(S) OF PRODUCT(S) MARKETED
• FuelPro – AI-powered Fuel
Efficiency Dashboard
• AdvancedAPM – Aircraft
Performance Monitoring
• FlyGuide – EFB app to engage pilots
• FlyGuide FPO – Flight Path
Optimization Module
KEY BUSINESS/SOFTWARE AREAS
• Fuel Efficiency
• Flight Path Optimization
• EFB app
• Aircraft Performance Monitoring
• Idle Factor
• Statistical Fuels
StorkJet offers comprehensive, tailor-made fuel efficiency
solutions for all aircraft types. Our mission is to help airlines save
fuel and reduce emissions by analyzing flight data. Currently over
1000 aircraft utilize StorkJet solutions, and over 10 000 pilots
use FlyGuide EFB.
StorkJet product portfolio consists of:
FuelPro — An AI-powered operational analytics dashboard that
includes all recognized fuel efficiency initiatives.
FlyGuide — AI-driven engaging EFB app designed by pilots for
pilots, which helps prepare for the flight and shares reliable and
intuitive feedback.
FPO — Flight Path Optimization module to FlyGuide EFB app,
which provides pilots with optimum speeds and altitudes for
climb, cruise, and descent, utilizing high-resolution weather data
and tail-specific performance models.
AdvancedAPM — next-generation Aircraft Performance
Monitoring software that provides up-to-date performance
factors for accurate fuel planning.
Idle Factor — for descent optimization.
Statistical Fuels — prediction of Taxi & Contingency fuel for
Flight Planning systems.
NAME(S) OF PRODUCT(S) MARKETED
• Thales FlytOptim - 2 Modules
KEY BUSINESS / SOFTWARE AREAS
• Fuel and time efficiency
• Climate efficiency (CO2 and non CO2)
• Situationnal awarenes
Thales Green Operations is a Thales venture focused on making
aviation more sustainable through FMS and ATC expertise. We
provide digital solutions that optimize flight routes in real time
and analyze fuel consumption and environmental impact —
including CO₂ and non-CO₂ emissions — after each flight.
NAME(S) OF PRODUCT(S) MARKETED
• Maverick Dispatch
• Fusion
• Pilotbrief
• Total Turbulence Alerting
• Weather Forecast Services
KEY BUSINESS / SOFTWARE AREAS
• Weather infused flight tracking
• EFB weather application
• Turbulence Alerting via ACARS
• Terminal, en route & IROPS Forecast
The Weather Company, specializes in providing advanced
weather solutions to the aviation industry, addressing the critical
challenges faced by dispatch, pilots, and operations. These
teams operate under high pressure, monitoring multiple systems
for essential information to maintain safety and efficiency. With
nearly 75% of air traffic delays attributed to inclement weather,
costing the airline industry billions annually, there’s a pressing
need for accurate, comprehensive, and actionable weather data.
The Weather Company’s aviation solutions portfolio is designed
to enhance operational decisions, ensuring flights are safe,
efficient, and profitable. By leveraging precise, personalized
weather insights, airlines can reduce operational costs, minimize
weather-related disruptions, and improve the passenger
experience. These solutions include applications, expert forecast
services, and access to a wealth of weather data.
With nearly three decades of aviation forecasting expertise, The
Weather Company equips its customers to manage disruptive
weather efficiently, ensuring safety, compliance, and exceptional
passenger experiences. They help you navigate the complexities
of weather impacts, enabling informed decision-making for
better operational outcomes.
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AIRCRAFT IT Operations • Q3/2025 • 124
DIRECTORY
Ultramain
Web Manuals International
Yonder
AIRCRAFT IT
Operations
W: www.ultramain.com
T: +1.505.828.9000
E: sales@ultramain.com
Location: Albuquerque, New Mexico, USA
W: www.webmanuals.aero
T: +46 (0)40 694 10 40
E: info@webmanuals.aero
Location: New York, San Diego, Singapore, Sydney
and Malmö, Sweden
W: www.yonder.info
T: +41 43 215 27 94
E: contact@yonder.info
Location: Zurich, Switzerland
NAME(S) OF PRODUCT(S) MARKETED
• ULTRAMAIN® v9 M&E / MRO
• ULTRAMAIN Mobile Mechanic
• ULTRAMAIN Mobile Inventory
• ULTRAMAIN ELB
• ULTRAMAIN M&E / MRO: 31 modules
including: Configuration Management; Line/
Base Mx Planning; Line/ Base Mx Scheduling;
GATe; Quality Assurance; Asset Management
KEY BUSINESS/SOFTWARE AREAS
• Maintenance & Engineering
• MRO
• Military Maintenance
• Maintenance Planning & Scheduling
• Paperless Customer Care on Mobile Devices
• Electronic Technical Logbook
Ultramain Systems, Inc. develops M&E / MRO and ELB software
for the aviation industry and is the only aviation software
provider with customers running full, end-to-end paperless
operations from the cockpit to the ground.
ULTRAMAIN v9, featuring Mobile Mechanic and Mobile
Inventory enables real-time paperless data collection for the full
maintenance and inventory process. Combine ULTRAMAIN v9
with ULTRAMAIN ELB, the easy-to-use electronic logbook, and
the entire maintenance process becomes paperless. Contact us
to learn what you need to equip your organization with customer
mobile devices and see why elite aviation customers around the
world are choosing ULTRAMAIN to reduce costs and increase
aircraft up time.
NAME(S) OF PRODUCT(S) MARKETED
• Web Manuals
KEY BUSINESS/SOFTWARE AREAS
• Monitoring
• Authoring
• Editing
• Publishing
• Distribution
Web Manuals is an all-in-one Document Management System
designed with the needs of aviation professionals at heart. This
revolutionary platform streamlines the entire documentation
process, from editing, reviewing, to distribution and monitoring,
saving you up to 80% of your time spent in the documentation
process. The cloud-based software not only simplifies the
documentation process but also eases the burden of regulatory
compliance through automated smart modules.
With Web Manuals, you can easily connect your documents with
regulations. Web Manuals is integrated with compliance libraries
worldwide, including EASA, FAA, CASA, OTAR, and many other
standard regulations. The system automatically generates alerts
to keep you updated about any changes. Stay ahead of the
game with an easy-to-update platform that ensures you maintain
compliance for every audit.
By turning what was initially a labor-intensive task into a
seamless operation, Web Manuals is undoubtedly pioneering
the digitization, authoring, and distribution of operational
documentation. Our platform is more than just a tool - it’s a
solution that allows you to focus more on the manual content
and spend less time on editing details.
Web Manuals is rapidly expanding its global footprint. It has
more than 650 customers and partners worldwide, and offices in
New York, San Diego, Singapore, Sydney and Malmö, Sweden.
NAME(S) OF PRODUCT(S) MARKETED
• Yonder
KEY BUSINESS/SOFTWARE AREAS
• Smart Documentation Management
• Knowledge Management System
• Workflow-based Content Distribution
• Compliance Tracking
• Content-based Learning
Yonder leverages the full potential of digitalization with
dynamic content rather than static documents to provide
innovative solutions for operations manuals, guidelines,
regulations, and standards.
Yonder brings all documents together; smart documents make
life much easier for aircrews and ground staff:
· Dynamic content: Moving beyond PDFs with user-specific
profiles — end users always get the right information at
the right time.
· Personalized change updates: Tell specific user groups an
update has been made and ask for a read receipt if required.
· Native offline apps: all content available anytime, anywhere.
Yonder also has many advantages for document managers:
· Smart workflows: Revision- and document-specific workflows
enable authorized users to trigger, discuss, check and approve
changes effortlessly in fully-integrated solution.
· Automate manufacturer revisions: OEM Manuals automatically
imported and revised — even if customized by the operator.
· Compliance connector: Content can be linked with regulations
and standards and a workflow is automatically triggered
whenever these change, ensuring full compliance.
Webinars
eJournals
Software
Conferences
News
Advisory Unit
Want to be involved?
Simply email
info@aircraftIT.com
for more information
CLICK HERE for Product Details
CLICK HERE to Request Private Demo
CLICK HERE for Product Details
CLICK HERE to Request Private Demo
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www.aircraftIT.com
AIRCRAFT IT Operations • Q3/2025 • 125
CLICK HERE FOR MORE INFORMATION
AIRLINE & AEROSPACE MRO & FLIGHT OPERATIONS IT CONFERENCE — APAC
15th & 16th October 2025
Amari Watergate Hotel, Bangkok, Thailand
CLICK HERE FOR MORE INFORMATION
18th ANNUAL FLIGHT OPERATIONS CONFERENCE
3rd & 4th December 2025
Radisson Hotel & Conference Centre, London Heathrow UK