Sunnybrook Leadership Institute 2025 Catalogue

SLI Sunnybrook

Leadership

Institute

2025 - 2028

+ my Learning Journey

1

2

3

Contents

Introduction

A message from our Leadership Team. . . . . . . 2

A message from Organizational Development

& Leadership. . . . . . . . . . . . . . . . . . . . . 4

Organizational Development

& Leadership 5

About the Catalogue 7

Certificate Programs

Which SLI Program is right for you?. . . . . . . . . 9

Developing Nurse Leaders Program (DNLP). . . . 13

Educator Development Certificate Program

(EDCP). . . . . . . . . . . . . . . . . . . . . . . . 15

Emergent Leader Development Program

(ELDP). . . . . . . . . . . . . . . . . . . . . . . . . 17

iLead Quality and Patient Safety Certificate

Program (iLead). . . . . . . . . . . . . . . . . . . . 18

Inclusion, Diversity, Equity & Allyship Program

(IDEA). . . . . . . . . . . . . . . . . . . . . . . . . 19

Leadership Certificate Program (LCP). . . . . . . 20

Management Excellence Program (MExP). . . . . 21

Researcher Development Program (RDP). . . . . 22

San’yas Indigenous Cultural Safety Training. . . . 23

Service Professional Development Program

(SPDP). . . . . . . . . . . . . . . . . . . . . . . 24

Courses & Workshops

Competency Matrix. . . . . . . . . . . . . . . . . 27

6 Critical Practices for Leading a Team. . . . . . 29

Building & Sustaining a Culture of Respect. . . . 29

Character Strengths: Authentically You. . . . . . 29

4

Courses & Workshops

Crucial Conversations For Mastering Dialogue.. 29

Cultural Intelligence & Humility. . . . . . . . . . . 30

Diversity and Inclusion. . . . . . . . . . . . . . . 30

Effective Speaking: Finding Your Voice. . . . . . 30

Emotional Intelligence: Master Yourself. . . . . . 30

Equity, Allyship & Anti-Oppressive Practices (AOP)

. . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Feedback Conversations to Inform and Empower

. . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Foundations of Coaching Dialogue. . . . . . . . . 31

Getting Things Done (GTD). . . . . . . . . . . . . 31

IDEA Fundamentals. . . . . . . . . . . . . . . . . 31

Inclusive Leadership. . . . . . . . . . . . . . . . . 31

Introduction to 2SLGBTQIA+ Communities

and Topics. . . . . . . . . . . . . . . . . . . . . . 31

Introduction to Anti-Black Racism. . . . . . . . . 32

Introduction to Unconscious Bias. . . . . . . . . 32

Leading Others Through Change. . . . . . . . . 32

Managing Conflict in the Workplace. . . . . . . . 32

Meetings: How to Make them Engaging & Effective

. . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Myers-Briggs Type Indicator (MBTI). . . . . . . . 33

Preparing for Retirement: It’s Never Too Early!. . . 33

Privilege & Intersectionality. . . . . . . . . . . . . 33

Project Management Basics for the Unofficial

Project Manager. . . . . . . . . . . . . . . . . . 33

Racism & Microaggressions. . . . . . . . . . . . 34

Reflecting on Your Resilience to Endure Change

and Thrive. . . . . . . . . . . . . . . . . . . . . . 34

Strategy: Think Like a Strategist. . . . . . . . . . 34

Unconscious Bias. . . . . . . . . . . . . . . . . 34

Unlearn Antisemitism. . . . . . . . . . . . . . . . 34

Continuing Education Support

Fund (CESF)

Funding Breakdown. . . . . . . . . . . . . . . . 38

Education Funding Criteria. . . . . . . . . . . . . 38

Awards. . . . . . . . . . . . . . . . . . . . . . . 39

Speaker Support. . . . . . . . . . . . . . . . . . 39

The Mary Glavassevich Excellence in

Mentorship Award. . . . . . . . . . . . . . . . . 40

Other Services

GROW & SOAR: Mentorship @ Sunnybrook. . . 43

eLearning Design. . . . . . . . . . . . . . . . . . 44

My Learning Journey

Your growth starts here!. . . . . . . . . . . . . . 46

Where are you now?. . . . . . . . . . . . . . . . 47

Set SMART Goals. . . . . . . . . . . . . . . . . . 48

Workshop & Program Worksheet. . . . . . . . . 49

Partnerships

Education. . . . . . . . . . . . . . . . . . . . . . 52

Library Services. . . . . . . . . . . . . . . . . . . 53

Sunnybrook Canadian Simulation Centre (SCSC)

. . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Practice-Based Research and Innovation. . . . . 57

Quality, Patient Safety & Enterprise Risk. . . . . . 58

FAQ

SLI Workshops. . . . . . . . . . . . . . . . . . . 59

SLI Certificate Programs. . . . . . . . . . . . . . 59

Continuing Education Support Fund. . . . . . . . 61

Registering for eLearning Modules, Workshops

and SLI Programs. . . . . . . . . . . . . . . . . . 62

5

Introduction

“ Organizational Development & Leadership,

through the Sunnybrook Leadership

Institute, supports our employees, physicians,

leaders and community partners to build the

competencies and confidence to cultivate

leadership that drives care, improves

outcomes and advances innovations to

turn challenges into opportunities.”

1

A message from our Leadership Team

Introduction

At Sunnybrook Health Sciences Centre, our people and teams are our superpower.

In partnership with Human Resources and Sunnybrook Education, we are committed

to inspiring and supporting Sunnybrookers to unlock their full potential at every stage of

their careers. Our goal is to foster professional development, inclusivity and equity, and to

nurture a culture of wellness and psychological and cultural safety for all Sunnybrookers.

Organizational Development & Leadership (OD&L), through the Sunnybrook Leadership

Institute, supports our employees, physicians, leaders and community partners to build

the competencies and confidence to cultivate leadership that drives care, improves

outcomes and advances innovations to turn challenges into opportunities.

In direct alignment with Sunnybrook’s Invent 2030 Strategic Direction 4, Thriving

People & Teams, as well as Sunnybrook Education’s vision to educate for a better

health care future, within these pages, you’ll find a great many resources and course

offerings designed to foster a culture of learning, knowledge-sharing and leadership at

every level.

It is a privilege to be alongside you through your professional development and leadership

journey.

Sincerely,

Andy Smith

President & CEO

Kristen Winter

EVP – Programs,

People & Leadership

Calvin Law

VP - Education

2

Introduction

“ In Organizational Development &

Leadership, we care for Sunnybrook‘s

employees, physicians, leaders and

learners, when it matters most!”

3

A message from Organizational Development

& Leadership

Introduction

At Sunnybrook, our reputation of excellence is born from our people. The Sunnybrook

Leadership Institute, through the office of Organizational Development & Leadership

(OD&L), is committed to supporting all Sunnybrookers throughout their careers and

leadership journeys. Our goal is to foster the continued development of current and

emerging leaders who will shape the future of health care.

The Sunnybrook Leadership Institute provides classroom, online and virtual learning

opportunities for personal, leadership and team development. Our offerings support

Thriving People and Teams, and embed education that facilitates Social Responsibility

with help from partnerships with the Department of Equity & Social Accountability.

In this catalog you will find information about our programs, workshops, services and

partnerships. New for 2025-2028, is the introduction of the ‘My Learning Journey’

section that provides direction towards personalizing your learning and development

journey.

In OD&L, we are here to provide learning and development opportunities for employees,

physicians, leaders and learners - when it matters most.

Christopher Townsend

Director – Organizational Development

& Leadership and Social Accountability

Shaunteque Harris

Manager – Organizational

Development & Leadership

4

Organizational

Development

& Leadership

Sunnybrook

Leadership Institute

Continuing Education

Support Fund

GROW & SOAR

Mentorship Program

myEducation Learning

Management System

5

Organizational Development & Leadership (OD&L) is a part of the Human Resources

department, and is aimed at implementing a system-wide process to align congruence

in three areas: Organizational Strategy, Developing People (culture) and Optimizing

Processes.

OD&L, through the Sunnybrook Leadership Institute (SLI), offers a variety of programs,

workshops and courses for personal and professional development in the areas of

Leadership, Change Management, Self-Awareness and Communication. OD&L

also supports Sunnybrookers through the Continuing Education Support Fund (CESF),

which they can access for various types of funding, including tuition reimbursements,

bursaries, and speaker support.

Organizational Development & Leadership

OD&L in partnership with Sunnybrook Education and the Sunnybrook Education

Advisory Council (SEAC), serves approximately 16,000 Sunnybrookers and learners

at all stages in their career and leadership journey, by developing new and creative

organizational successive solutions, to support the organization’s self-renewing capacity.

Organizational

Strategy

Optimizing

Process

Developing

People

6

About the

Catalogue

This catalogue outlines all

the eLearning modules,

workshops and programs

available to everyone

at Sunnybrook – staff,

leaders, and physicians.

7

About the Catalogue

Our hope is to:

• Highlight personal and leadership development programs specific to your current

and aspirational goals.

• Assist you in building your career at Sunnybrook.

• Provide resources to access learning opportunities and experiences transferable

to work and life.

Also in this catalogue:

• Bursary support through the Continuing Education Support Fund (CESF).

• Testimonials from graduates of SLI Certificate Programs.

• Information on Education Partners.

• Other services, including the Grow & Soar Mentorship Program.

My Learning Journey:

• After getting to know our programs you can use this section to personalize your

learning and development journey.

8

Which SLI

Program is

right for

you?

… PARTICIPATE IN

A SELF-DIRECTED

LEADERSHIP PROGRAM?

Are you searching for the tools and

strategies to excel and grow your

career? Want to develop your own

leadership style? Check out the

Leadership Certificate Program

(LCP).

Read more about LCP on page 20

The Sunnybrook Leadership

Institute’s programs are here

to support you whether you

are levelling up, or just starting

out on your learning and

development journey.

… SUPPORT AND LEAD

YOUR TEAM AS AN

ASPIRING LEADER?

If you have a desire to transform your

current leadership skills, or have been

identified by your manager as an

emerging leader, check out the

Emergent Leader Development

Program (ELDP).

Would

you like

to…

Read more about ELDP on page 17

… ENHANCE YOUR

LEADERSHIP SKILLS AND

ORGANIZATIONAL ACUMEN?

Are you a new manager or director

looking for a program to unlock

your leadership and operational

performance? You need the

Management Excellence Program

(MExP).

9

Read more about MExP on page 21

… BECOME A MORE

INCLUSIVE HEALTHCARE

LEADER?

Want to create a more equitable and

inclusive work environment?

Gain the tools to attract a full

spectrum of diversity with the

Inclusion, Diversity, Equity &

Allyship Program (IDEA).

… CONTRIBUTE TO

A SUSTAINABLE “QI”

CULTURE?

Learn the structure, procedures and

tools to foster continuous improvement

and positive change in the

iLead Quality & Patient Safety

Certificate Program (iLEAD).

Read more about IDEA on page 19

Read more about iLEAD on page 18

… SHARPEN YOUR

EDUCATIONAL SKILLS TO

TEACH STAFF, STUDENTS

AND PATIENTS?

Acquire the foundational tools

in adult learning, education

design and technology in the

Educator Development Certificate

Program (EDCP).

… ENHANCE YOUR

SCHOLARLY PRACTICE AS

A HEALTH PROFESSIONAL?

Looking to initiate inquiry and research,

incorporate patient engagement,

publish your work? Search up the

Researcher Development Program

(RDP).

Read more about EDCP on page 15

Read more about RDP on page 22

… PREPARE FOR A NURSING

LEADERSHIP ROLE?

Nursing leaders are fundamental

and have a direct impact on patient

care and unit operations. To take

on this role you will need the

Developing Nurse Leaders

Program (DNLP).

Read more about DNLP on page 13

… ENHANCE SERVICE SKILLS

THROUGH COMMUNICATION,

COLLABORATION AND

TEAMWORK?

Develop the tools and skills needed to

problem solve, adapt and communicate

when faced with challenging service

situations through the

Service Professionals Development

Program (SPDP).

Read more about SPDP on page 24

10

Certificate

Programs

5

Programs eligible for

CPD Accreditation

(2024-2025)

38

Service Employee

Graduates

(2024-2025)

460

SLI Program Graduates

(2019-2025)

Community Clients

(2024-2025)

11


I appreciated the practical leadership lessons learned inclusive of how to foster better

team dynamics. It also helped me become more of a self-reflective leader giving me

the skills to recognize the impact of emotional intelligence in action. Finally I enjoyed

learning from my peers and have developed a community of support to reach out to

whenever I have questions or need a listening ear.

— Stephanie Fernandes – Patient Care Manager,

Management Excellence Program Graduate 2025

12


Developing Nurse

Leaders Program

(DNLP)

September-June

Emerging Clinical Nurse Leaders

For nurses interested in or currently in a Team Leader, Team Coordinator, Charge

Nurse or Clinical Care Leader role. Time limited application process, requires

manager approval.

Program Goals:

• To prepare and empower nurses to assume front line leadership roles within their

clinical environments, with a focus on supporting safe, high quality care and high

performing teams.

• To strengthen operational and interpersonal leadership capabilities such

as effective communication, decision making and collaboration and across

interprofessional teams.

• To build confidence and competence in managing real-time team dynamics,

navigating conflict resolution respectfully, and fostering an inclusive,

psychologically safe work environment.

• To integrate clinical knowledge with leadership practice, inspiring clinicians to lead

by example and cultivate a culture of continuous learning and improvement.

13

For more information contact Nursing Education.

DNLP is a commitment by Sunnybrook to prepare nurses to assume leadership roles

at the point of care. Participants will explore how Nursing Leaders impact patient care

and unit functioning through team building and knowledge and awareness of the

organizational context, as it relates to operations, staffing and conditions of the clinical

environment. There are two streams offered: Pathways to Nursing Leadership, and

Emerging Clinical Nurse Leaders.


Pathways to Nursing Leadership

For nurses interested in leadership development (e.g. mentorship, champion,

educator, advanced practice nurse or other leadership roles). Time limited

application process, requires manager approval.

Program Goals:

• To deepen understanding of nursing leadership across practice, education, quality

and administrative domains, and to encourage exploration of diverse leadership

pathways.

• To support long term professional growth and succession planning through

structured learning, coaching and continuous development for nursing staff

• To foster innovation through mentorship, supporting nursing staff to lead projects,

engage in systems thinking, and to advance knowledge transfer to improve care

systems.

• To cultivate a culture of shared leadership through mentorship and knowledge

sharing by promoting inclusive practices, peer collaboration and team growth.

• To align leadership development with organizational priorities and emerging

health system needs, preparing nurses to lead in complex and evolving care

environments.

For more information contact Nursing Education.

14


Educator

Development

Certificate Program

(EDCP)

January - March

(10+ weekly sessions)

This program covers the fundamentals of teaching and learning – guided by adult

learning principles and the competencies of professional educators in the workplace.

For any staff who teaches or trains students, colleagues, and/or patients and

families. Application opens late fall. Manager approval required.

Program Goals:

• To strengthen the inclusive teaching, relationship-building, communication, and

educational technology skills of clinicians and educators working with students,

staff, and patients.

• To provide foundational knowledge in teaching and learning, grounded in adult

learning principles and competencies for professional educators.

• To enhance participants' competency as educators across various roles and

settings, ensuring they are well-equipped with the skills to design, deliver, and

evaluate impactful learning experiences.

15

For more information, contact: leadership.institute@sunnybrook.ca


Since completing EDCP I have become a new manager. What has been unexpectedly

beneficial from the program was that it has really helped in being able to effectively

coach my team through education development. Pre-EDCP I don’t think I would

have had the words or explicit understanding to articulate the steps and process

in designing education. Completing EDCP has enabled me to provide focused

feedback and coaching to my team members through designing education and

exercises. All in all, I would say the program has been very impactful.

— Jayme Paterson, Manager – Emergency Preparedness,

Educator Development Certificate Program Graduate 2024

16


Emergent Leader

Development

Program (ELDP)

March – May


ELDP has been designed for staff in first-time leadership positions and staff who’ve

been identified by their manager as an emerging leader. The curriculum focuses on

developing your leadership and management skills by enhancing three domains

of competency: Self & social awareness, Effective communication, and Effective

leadership & management.

For staff in entry level leadership positions and/or staff who’ve been identified

by their manager as an emerging leader. Application opens in winter. Manager

approval required.

Program Goals:

• Enhance leadership ability and emotional intelligence to lead oneself and others

successfully.

• Communicate with confidence and humility that invites dialogue whether

speaking to an individual or an audience.

• Demonstrate leadership and management competencies to deliver projects

successfully.

• Recognize personality types and conflict resolution styles to create an atmosphere

of trust where individuals share and challenge each other.

• Apply legislation related to HR & employee relations and occupational health

& safety to sustain optimal team productivity.

17


iLead Quality &

Patient Safety

Certificate Program


Delivered annually in Fall.

(Monthly sessions over 6+ months)

Quality and Patient Safety has developed this introductory program for any staff who

wish to learn how to contribute to effective and sustainable Quality Improvement

(QI) culture. This program equips participants with knowledge and skills to identify,

develop, implement, and measure simple and effective quality and patient safety

initiatives.

For all Sunnybrook staff (clinical and non-clinical) and physicians interested in

strengthening their understanding of quality improvement and patient safety.

Program Goals:

• To build foundational knowledge in quality improvement .

• To enhance skills in measurement and evaluation, including data collection tools

and approaches to interpreting data to inform improvement efforts.

• To strengthen staff capacity in change management, with a focus on engaging

teams, fostering buy-in, and achieving sustainable improvements.

• To deepen understanding of patient safety as a strategic priority.

• To develop skills in incident analysis, providing tools and strategies to support

robust post-incident review and learning.

• To support a culture of continuous learning and improvement aligning with

Sunnybrook’s commitment to high-quality, safe patient care.

For more information, contact: iLead@sunnybrook.ca

18


Inclusion, Diversity,

Equity & Allyship

Program (IDEA)

September – June

IDEA has been designed to provide a broader understanding of diversity and

inclusion at Sunnybrook. This includes the ability to learn about different cultures,

by being effective in communication, conflict resolution, navigating change, and

promoting a safe and respectful working environment.

Available for all staff & physicians at Sunnybrook. Application opens

in September.

Program Goals:

• Increase awareness of diversity, inclusion and belonging and their impact on the

workplace and patient care.

• Cultivate a work environment where all individuals feel valued, respected, and

supported.

• Enhance communication skills and collaboration across diverse teams.

• Build confidence in navigating intercultural interactions and diverse perspectives

through reflection and lifelong learning.

• Develop leadership skills to apply an inclusive & equitable lens that improves team

dynamics, patient safety & quality of work.

19


Leadership

Certificate Program

(LCP)


September – June

Develop your ability to influence others by building respectful relationships and trust.

Starting with the foundation of increasing self-awareness, participants engage in

a number of workshops that explore effective communication, conflict resolution,

and change management. At the end of this program, you will have a better

understanding of how to lead yourself, others, and teams.

Available for all staff & physicians. Application opens in September.

Program Goals:

• Enhance self-awareness and emotional intelligence to support effective

leadership development and enhance respectful workplace relationships in a

diverse healthcare environment.

• Build confidence in communication and difficult conversations that enable

participants to lead respectful dialogues, gaining trust and influence.

• Foster inclusive leadership and equitable practices by exploring unconscious bias,

diversity, and strategies that promote respect and belonging.

• Enhance resilience and adaptability to lead effectively through change and a

dynamic health care environment.


20


Management

Excellence Program

(MExP)

September - December


MExP is an extended on-boarding orientation program designed to accelerate

and enhance leadership performance, inclusive leadership, relationship building,

communication, and effective team management for new managers and directors.

Participating in this certificate program will equip new and aspiring managers

and directors with the essential skills, knowledge, and strategies needed to lead

effectively in today’s dynamic healthcare environment.

This program is for Managers and Directors with direct reports and budget

responsibilities.

Program Goals:

• To develop and strengthen core leadership competencies.

• To equip leaders with the skills to build trust, and foster strong relationships within

their teams.

• To optimize decision-making through the development of strategic thinking and

effective decision-making skills.

• To build financial acumen in budgeting, resource allocation, and cost management.

• To strengthen performance management techniques, by enabling leaders to

assess employee performance, provide constructive feedback, set clear goals, and

support continuous improvement.

• To develop change management skills and competencies to effectively lead teams

through transitions.

21


Researcher

Development

Program (RDP)


Held in the Summer and Fall

(weekly sessions over a 6 month period)

The Researcher and Development Program was developed to enhance the scholarly

practice of our health professionals. Participants will gain the foundational skills and

tools to initiate inquiry and research within their own practice. Learners can earn a

certificate of completion by registering and completing the modules. Program faculty

include staff and clinician content experts from the Sunnybrook team.

For all staff who would like to strengthen their foundational skills in research

and inquiry. Application opens annually in June, self-registration through

myEducation LMS.

Program Goals:

• To enhance the scholarly practice of health professionals through a series of selfdirected

workshops, each addressing the fundamentals of research and inquiry

from idea to publication.

• To provide foundational knowledge and tools to initiate research within clinician’s

and staff’s own practice.

For more information, contact: RESPBR@sunnybrook.ca

22


San’yas Indigenous

Cultural Safety

Training

8 weeks online (self-paced),

approximately 8-10 hours over

the 8 week period

The San’yas Indigenous Cultural Safety Anti-Racism Learning Program is an initiative

led and developed by Indigenous health leaders to address anti-Indigenous racism

in healthcare. San’yas delivers both Core and Advanced training through online

facilitated learning, aiming to equip participants with the tools necessary to support

organizational change, eliminate systemic racism, and foster long-term societal

transformation by addressing the deep-rooted challenges faced by Indigenous

communities.

SLI sponsorship for this program is limited by program/curriculum.

Program Goals:

• Strengthen their knowledge, awareness, and skills for working with and providing

service to Indigenous people and communities.

• Work more safely and effectively with Indigenous people.

• Begin considering their role in correcting, rebuilding and transforming systems to

uproot Indigenous-specific racism.

23

For more information, contact: DESA@sunnybrook.ca

Service Professional

Development

Program (SPDP)


January - May

(1-2 sessions per month)

SPDP focuses on leadership growth for Environmental Service Partners, Observers,

and Patient Support Partners.

This program is for ESPs, PSPs, Observers, Porters, Mailroom, or anyone in a

corporate service role.

Program Goals:

• To enhance core service competencies and knowledge —such as communication,

active listening, empathy, managing conflict, and customer service in healthcare.

• Boost employee confidence and engagement, fostering a sense of competence

and motivation among employees by building their service and collaboration skills.

• Promote problem-solving and adaptability skills to assist employees in handling

challenging service situations, adapt to customer/patient needs, and think

proactively to solve problems.


24

Courses &

Workshops

840+

Workshops facilitated

(2019-2025)

3,600+

Workshop hours

(2019-2025)

10,000+

Total attendance

(2019-2025)

25

Courses & Workshops

I had a great time. The facilitators took the time to explain every lesson,

asked questions and made sure we understood it before moving to

the next one. The teachers are great and I look forward to taking more

courses.

— Ebere Orjiogbu, Observer

Service Professional Certificate Program Graduate 2025

26

Courses & Workshops

Competency Matrix

Competency is the capability to apply or use the set of related knowledge, skills, and

abilities required to successfully perform critical work functions or tasks in a defined

work setting. Sunnybrook has six core competencies for all staff, and two leadership

competencies - they are listed in the columns below.

Name

Change Management

Communication

Conflict Resolution

Emotional Self-Awareness

Operational Ability

Teamwork & Collaboration

Leadership & Coaching

Strategic Thinking

6 Critical Practices for Leading a Team P P P P P P

Building & Sustaining a Culture of Respect P P P P

Character Strengths: Authentically You P P P

Crucial Conversations For Mastering Dialogue P P P

Cultural Intelligence & Humility P P P

Diversity and Inclusion P P P

Effective Speaking: Finding Your Voice P P P

Emotional Intelligence: Master Yourself P P P

Equity, Allyship & Anti-Oppressive Practices

(AOP)

Feedback Conversations to Inform and

Empower

P P P P

P P P

Foundations of Coaching Dialogue P P

Getting Things Done (GTD) P P P

IDEA Fundamentals (e) P P P

Inclusive Leadership P P P

Introduction to 2SLGBTQIA+ Communities

and Topics

P P P

27

Use the matrix on these pages to help customize your learning/leadership journey:

locate a competency you wish to develop or improve upon, then choose a topic that

would interest you. Continue in this section to read more about that course/workshop

on the following pages.

Courses & Workshops

Name

Change Management

Communication

Conflict Resolution

Emotional Self-Awareness

Operational Ability

Teamwork & Collaboration

Leadership & Coaching

Strategic Thinking

Introduction to Anti-Black Racism (e) P P P P

Introduction to Unconscious Bias (e) P P

Leading Others Through Change P P P P P

Managing Conflict in the Workplace P P

Meetings: How to make Them Engaging &

Effective

P P P

Myers-Briggs Type Indicator (MBTI) P P P

Preparing for Retirement: It’s Never Too Early! P P

Privilege & Intersectionality P P P P

Project Management Basics for the Unofficial

Project Manager P P P

Racism & Microaggressions P P P P

Reflecting on Your Resilience to Endure

Change and Thrive P P P

Strategy: Think Like a Strategist P P

Unconscious Bias P P

Unlearn Antisemitism (e) P P

(e) = eLearning Module

28

Courses & Workshops

6 Critical Practices

for Leading a Team

Duration: 8h

In this workshop, Leaders will be

introduced to a collection of relevant

practical resources, skillsets and tools,

needed to excel in their critical roles

of leading others effectively. The

6 Critical Practices for Leading a

Team workshop is designed to be

practical and immediately applicable,

providing a foundation for formal

leaders to build trust, drive results,

improve team productivity, and foster a

positive team culture.

This workshop is ONLY for leaders

with direct reports and budget

responsibilities.

Building &

Sustaining a Culture

of Respect

Formerly known as Civility &

Respect

Duration: 4h

In this workshop, you will examine your

own perception of what is respectful

behaviour as well as to consider the

impact of our choice of words and

actions. Additionally, you will learn

and discuss strategies on how we can

all build and sustain a culture that is

respectful and psychologically safe.

Character

Strengths:

Authentically You

Duration: 4h

In this workshop, learners will reflect

on how using our character strengths

bring our values to life and help us

see what is best about ourselves.

Promoting wellbeing through strengths

and aiming for optimal use, learners

will reflect on using strengths in past

experiences and life's challenges.

Crucial

Conversations For

Mastering Dialogue

Duration: 12h

Both individual and organizational

success are largely determined by

how quickly, directly, and effectively

we speak up when it matters most.

At the heart of healthy and highperformance

organizations are

people willing and able to hold Crucial

Conversations. Effectively holding

Crucial Conversations gives people

the skills to step into disagreement—

rather than over or around it—and

turn disagreement into dialogue for

improved relationships and results.

29

Cultural Intelligence

& Humility

Formerly known as Cultural

Intelligence

Duration: 4h

In this workshop, you will learn how we

can develop the competency of Cultural

Intelligence (CI) which influences

successful relationship building. You

will also learn about Cultural Humility

as a self-reflection process for lifelong

learning and discuss how we can apply

these approaches in the workplace.

Diversity and

Inclusion

Duration: 4h

In this workshop, you will learn how

Diversity & Inclusion fosters an

environment where high performing

teams can bring every aspect of

themselves to work. Through selfreflection

and group discussions,

you will discover ways to promote a

workplace culture that values Diversity

& practices Inclusion.

Effective Speaking:

Finding Your Voice

Duration: 4h

In this fun workshop, you will practice

vocal, verbal and visual strategies

through games and discussions to

sharpen your speaking ability, regardless

if you are speaking to one person or a

thousand.

Emotional

Intelligence:

Master Yourself

Duration: 4h

In this workshop, we will breakdown

emotional intelligence into identifiable

competencies. You will learn practical

strategies to enhance your self and

social awareness in order to manage

your relationships more effectively.

Equity, Allyship &

Anti-Oppressive

Practices (AOP)

Duration: 4h

In this workshop, you will explore the

meaning of Equity, Allyship and Anti-

Oppressive practices (AOP). Participants

will raise their awareness on how to bring

equitable considerations into everyday

life, learn to become an authentic vs a

performative ally, and how to incorporate

AOP into their daily practice.

Feedback

Conversations to

Inform and Empower

Duration: 4h

This workshop will emphasize delivering

feedback skillfully to empower, motivate

and develop others. Team members

and leaders alike should view feedback

as an invaluable tool in fostering a

culture based on healthy and safe

communication. The session will

focus on being an effective feedback

giver: how to thoughtfully initiate a

conversation, and follow a simple model

to open a dialogue.

Courses & Workshops

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Courses & Workshops

Foundations of

Coaching Dialogue

Duration: 4h

A coaching culture begins with

individuals supporting growth,

unlocking and maximizing potential in

others. In this workshop, you will begin

to adopt the mindset of a coach and

learn the GROW model for engaging in

coaching conversations.

Getting Things Done

(GTD)

Duration: 8h

Inclusive Leadership

Duration: 4h

In this workshop, you will learn that

leading inclusively isn’t added work –

it’s about how you view the members

of your team, and see them as whole

people. Making connections with

unconscious bias, self-awareness

and team culture building, you’ll

learn about everyday actions that

increase inclusion on your team so

each individual feels seen, valued and

understood.

This workshop is ONLY for leaders

with direct reports.

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In this workshop, you will learn

strategies to reduce mental overload,

increase focus and experience peak

performance with your work and

personal commitments. You will learn

new skills to manage your projects,

calendar, and tasks to get, not just

more things done, but the right things

done.

IDEA Fundamentals

eLearning Module

This module introduces core concepts

and principles to help you establish

foundational knowledge of inclusion,

diversity, equity, and accessibility

(IDEA), and will also explore the

benefits of creating an inclusive,

diverse, equitable, and accessible

workplace. Through self-reflection

activities, practical examples, and

case studies, you will start your IDEA

journey on the path to self-awareness

and inclusion.

Introduction to

2SLGBTQIA+

Communities and

Topics

Duration: 4h

This workshop will provide an overview

of the 2SLGBTQIA+ community.

Participants will gain an understanding

of sex, gender, gender identity, gender

expression and sexual orientation and

terminology used by the 2SLGBTQIA+

community. This workshop will be

an overview of current issues where

participants can learn how to better

provide informed and inclusive care,

communicate effectively using

inclusive language as well as identify

and act upon areas for growth

personally and professionally.

Introduction to

Anti-Black Racism

eLearning Module

Anti-Black racism is defined as policies

and practices rooted in Canadian

institutions such as education,

healthcare and justice, that mirror and

reinforce beliefs, attitudes, prejudices

and stereotyping and/or discrimination

towards people of African descent.

The module is designed for all and is

brought to you in partnership with the

Toronto Academic Health Sciences

Network (TAHSN) Anti-Racism leaders.

This eLearning module provides an

introduction to understanding anti-

Black racism. It covers some Black

Canadian history, discusses why it’s

important for us all to focus on anti-

Black racism and its impacts, and

offers ways we can all work together to

dismantle racism.

Introduction to

Unconscious Bias

eLearning Module

This eLearning module explores one

of the most pervasive barriers to

inclusion in the workplace and society

– unconscious bias. In this beginner

level module, you will examine types of

bias and their impacts on experiences

in life and the workplace. Individuals

will learn how to manage bias by

identifying strategies to increase

awareness and mitigate the impact of

bias in the workplace.

Leading Others

Through Change

Duration: 4h


to create and sustain positive change

as a leader. We will evaluate change

management methodologies, discuss

strategies to overcome resistance and

review tools to facilitate the change

process.

Managing Conflict in

the Workplace

Duration: 4h

In this workshop, learners begin to

view conflict as a normal occurrence

in our interactions: an opportunity

to build understanding, improve

relationships and collaboratively solve

problems. Managing conflict begins

with self-awareness of your conflict

behaviours through your Thomas-

Kilmann Conflict Mode Instrument

(TKI) assessment results, and skills

to manage situations proactively and

effectively with assertiveness.

Meetings: How

to Make them

Engaging & Effective

Duration: 4h


tactics to facilitate meetings that are

purposeful, engaging and efficient. You

will learn what to do before, during and

after a meeting to maximize everyone’s

time and energy.

Courses & Workshops

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Courses & Workshops

Myers-Briggs Type

Indicator (MBTI)

Duration: 4h

In this workshop, you'll learn how

to interpret your MBTI report and

discover how your personality

preferences shape the way you

work, communicate, and collaborate.

Whether you're looking to improve

teamwork, leadership, or selfawareness,

this workshop will help

you gain insight into how individuals

direct energy, take in information, make

decisions, and organize their lives.

MBTI helps us leverage personality

differences for greater connection and

effectiveness at work.

Preparing for

Retirement:

It’s Never Too Early!

Duration: 6h

Canadians are living longer and can

expect to live more than 20 years

in retirement. This day will focus on

some of the financial considerations of

retirement as well as a number of other

opportunities to promote your well

being in retirement. Start to plan now!

Privilege &

Intersectionality

Duration: 4h

In this workshop, you will explore

concepts of power, privilege,

oppression and intersectionality.

You will learn about the theory of

intersectionality and locate yourself in

the dimensions of power and privilege.

Through group discussions, you will

discuss how these concepts are

present in your everyday life and work

environments.

Project

Management Basics

for the Unofficial

Project Manager

Duration: 8h


fundamental skills and tools to help

you effectively deliver successful

projects, and at the same time, boost

your confidence to lead more complex

projects.

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Racism &

Microaggressions

Formerly known as Racism,

Microaggressions, Cultural Humility

& Relational Practices

Duration: 4h

In this workshop, you will deepen your

understanding of racism as a system

which is embedded and experienced

at an individual, interpersonal, and

institutional level. Participants will also

learn to identify and understand the

impact of microaggressions and what

actions you can take to dismantle

racism.

Reflecting on Your

Resilience to Endure

Change and Thrive

Duration: 4h

Though change is inevitable, we can

learn from and improve our response

to it. This workshop will have learners

reflect on their own responses to

change, and value past difficult

experiences as resilience-building

events. Strategies to thrive during

change will have you prioritize your

well-being, re-frame your thinking

around change and learn to adapt in

healthy ways.

Strategy: Think Like

a Strategist

Duration: 4h


to think strategically whether you

are solving a problem (strategy) or

developing a long-term plan (strategic

planning). You will learn tools to think

creatively and decide thoughtfully,

which will align your daily tasks with

your personal and organizational longterm

vision.

Unconscious Bias

Duration: 4h


unconscious biases can influence

workplace interactions and decisionmaking

processes. Through guided

discussions, participants will reflect

on how to recognize bias and apply

strategies that help create a more

respectful, inclusive, and supportive

workplace.

Unlearn

Antisemitism

eLearning Module

This module provides educational

videos and learning guides for anyone

who wants to learn more about Jewish

people and the impact of antisemitism.

These tools can be used for selfguided

learning or in group settings

to strengthen diversity, equity, and

inclusion. This course is provided in

partnership with The Centre for Israel

and Jewish Affairs.

Courses & Workshops

34

Continuing

Education

Support

Fund (CESF)

2000

Tuition

Reimbursements

(2019-2025)

44

Award Recipients

(2019-2025)

12

CESF Awards

(2024-2025)

~$300,000

Education support

and awards

(2024-2025)

35

Continuing Education Support Fund (CESF)

Aswin received the Service Employee Education Award not only for his recognized

dedication to Sunnybrook in his current role as an ESP, but also his commitment

to personal and professional development. He has done this by setting goals to

broaden his service experience in various specialty areas such as MRI, Cath Lab,

OR, and team leadership, as well as pursuing further development towards a future

career in Strategic Communications, where he has sought out both education and

mentorship.

— Aswin Tom Maliyekkal – Environmental Services Partner,

Service Employee Education Award 2025

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Sunnybrook's Continuing Education Support Fund

(CESF) supports eligible employees by providing

funding to off-set educational program costs.

Additionally, the CESF Awards are available to all

Sunnybrook employees who have excelled in their

studies and have contributed towards excellence in

their department, program or Sunnybrook as a whole.

Special thanks to John C. and Sally Horsfall-Eaton, Malcolm

Moffat and Sheldon Titus, for their generous contributions

and support of continuing education.

37

The CESF is supported by operating funds and the amount of funding support allocated to

each applicant is dependent on the annual demand on the fund. Processes for application,

document requirements, and disbursement are implemented as required by Sunnybrook

Finance, Sunnybrook Foundation and tax law.

Funding Breakdown

Type Amount* Description

Bursary Up to $1000 For courses that are related to a degree,

diploma or long-term certificate program(s).

Total number of education hours are greater

than or equal to 36 hours.

Education Support

Fund (ESF)

Up to $500

First time certifications, short-term certificate

programs, workshops, or conferences. Total

number of education hours is less than 36

hours.

Awards Up to $2500 CESF Awards are available to all Sunnybrook

employees. More information below.


Speaker Support Up to $3000 For a speaker-supported educational event.

The event must be open to ALL Sunnybrook

employees.

*Amount varies based on budget and number of applicants.

Education Funding Criteria

• Funding is for cost of tuition only.

• Available on an individual basis only and is based on your employment status

(i.e. full-time, part-time, casual).

• Course(s) must start within, or be completed during the calendar year

(January 1 to December 31).

• Course(s) must be relevant to the work of the hospital, and contribute to achieving

the mission, vision and values of Sunnybrook.

How to Apply

The date window to apply is open from August – October. Application forms are available

online in the Education Funding section of myEducation LMS. For more information visit

the OD&L page on Sunnynet.

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Awards

Information on the awards listed below and application/nomination criteria are available

on the OD&L Sunnynet page and on the myEducation LMS.

• Administrative Professional Award

• Corporate Support Services Award

• Executive Leadership Award

• Equity, Diversity and Inclusion Team

Award

• Graduate with Distinction Award

• Health Professionals Award

• International Educated Professional

Award

• Management Award

• Mary Glavassevich Excellence in

Mentorship Award

• President’s Anti-Racism Taskforce

Professional Development Award

• Service Employees Education

Award

• Verna Titus Education Award

Speaker Support

Programs and/or Departments can apply for funding to host a speaker-supported

educational event. The speaker must be pre-approved and the event must be open to

ALL Sunnybrook employees.

To find out more visit Sunnynet: Home > Employees > Education Funding/CESF

For additional resources: visit Continuing Professional Development/Education Policy:

Supporting Life-long Learning.

39


The Mary Glavassevich Excellence

in Mentorship Award

In her 40+ years at Sunnybrook as a nurse and Patient Care Manager, Mary Glavassevich

exemplified the values of the organization, and had a tremendous impact on shaping the

culture of mentorship and leadership at the hospital.

The Mary Glavassevich Excellence in Mentorship Award recognizes an individual who

demonstrates excellence in mentorship and actively promotes the career advancement

of their staff through educational opportunities. The award also recognizes a leader who

demonstrates exemplary, sustained commitment, and inspires leadership in health care.

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Other

Services

140

GROW & SOAR

mentorship participants

100%

Mentorship platform

conversion rating*

44,240

eLearning modules

completed

(2019-2025)

75+

New & Revised

eLearning Projects

(2024-2025)

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*percentage of participants who are

loving/liking their sessions.

Other Services

Anjana really went above and beyond. She reached out to me personally outside

of meetings to offer encouragement and advice when she saw something that

reminded her of me. She really validated my concerns and my sense of self.

— Sofia Meligrana - Patient Administrative Associate,

Holland Bone and Joint Program – Grow & Soar: Spring 2025 cohort

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Other Services

GROW & SOAR:

Mentorship @

Sunnybrook

In this program, mentors use personal and professional experience to provide oneon-one

guidance for mentees on their career development journey. As a mentee you

lead the conversation, set goals and put the skills you have learned into practice.

As a mentor, you can give back to the community by sharing your knowledge and

experience, all while gaining new insight through the mentee's perspective.

GROW & SOAR is offered in partnership with Human Resources and the Department

of Equity and Social Accountability. As such we are committed to leading change

strategies that promote equity, engagement, accessibility and inclusion in our care

programs, learning, research and working environments.

To learn more visit the Grow & Soar - Mentorship at Sunnybrook page on

Sunnynet, or email: mentorship@sunnybrook.ca

Chandra is very personable and a very

good mentor. She gets down to your

level and provides great leadership

advice. You can tell that she wants

to develop younger folks and future

health care leaders. I cannot emphasize

enough how much I enjoyed connecting

with her. I plan on meeting her regularly

outside of this program as well.

— Sienna Nanji – Project Manager,

Person Centred Care at the Odette

Cancer Centre – Grow & Soar:

Spring 2025 cohort

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eLearning Design

Other Services

Organizational Development & Leadership provides expertise for designing,

developing and implementing eLearning modules for all clinical and non-clinical

departments. Using adult learning and eLearning design principles, our specialists

partner with subject matter experts to create an online learning experience that

engages learners. We will work with you to:

Design

The designing process starts by asking the right questions and engaging you, the

subject matter expert, to provide a picture that influences our design of the learning

experience.

Implement

Once the eLearning design is complete, our team manages the full implementation

on myEducation, our learning management system (LMS), and continues to

administrate the process.

Measure

Our team will assist and insist that accurate monitoring and measurement processes

are appropriately positioned in the design of your eLearning modules, so that you can

meet your training and implementation goals.

To get started, email myEducation@sunnybrook.ca

44

My Learning

Journey

45

My Learning Journey

Your growth starts here!

Use this section to reflect, align and plan your learning goals.

Whether you’re advancing in your current role or exploring new pathways, this

template will help you stay focused, accountable, and connected to a meaningful

learning journey. Use this template to schedule workshops, programs, and

opportunities for mentorship.

As you use this guide, reflect on how your self-assessment, development

goals, and achievements align with Sunnybrook’s competencies:

Communication, Conflict Resolution, Emotional Self-Awareness,

Operational Ability, Teamwork & Collaboration, Leadership & Coaching,

and Strategic Thinking.

I am incredibly thankful to the educators/

facilitators for making the space so

comfortable to express thoughts and

concerns, and guiding difficult conversations

into positive outcomes and moments of

reflection.

I have utilized my learned knowledge

regarding conflict resolution and MBTI

to manage and navigate interpersonal

relationships with ease and patience.

— Kim Roos – Project Manager,

Emergent Leader Developmen Program

Graduate 2025

46

My Learning Journey

Where are you now?

Start with a self-assessment. Use the SWOT tool below to help identify

the programs and workshops you will need to support your development.

Strengths

What do I do well?

Weakness

What are my areas for improvement?

Opportunities

What opportunities exist or might become available

to help me achieve my goals?

Threats

Are there any internal/external factors that would

hinder me?

47

Set SMART Goals

This SMART Goals planner helps you define clear, achievable goals that are Specific,

Measurable, Achievable, Relevant, and Time-defined. Thoughtfully crafted goals

improve focus, motivation, and results—whether you're leading a team, developing a

new skill, or working on a project. For more information, search for “Writing SMART

Goals” on Sunnynet, also see example below.

My Learning Journey

Goal 1

Goal 2

Goal 3

Goal 4

Example

Goal:

SMART Goal:

“I want to get better at leadership.”

“Lead at least one cross-departmental project in the next eight

months, and seek bi-monthly feedback from my manager and

peers to measure improvement in my leadership effectiveness.”

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My Learning Journey

Workshop & Program Worksheet

NAME DATE TAKEN

Track your progress using this page. Use the Which SLI Program is right for you guide

on page 9 and the Courses & Workshops Competency Matrix on page 27 to help

align your development needs with SLI’s program offerings.

49

Notes

My Learning Journey

50

Education

Partners 5,000+

Students, residents, fellows

and observers each year.

95

Countries that learners come

from to train at Sunnybrook.

$100K

Education research and

scholarship grants awarded

in 2025.

45

Health professions that

are part of the Sunnybrook

education ecosystem.

51

Education

Partnerships

Transform

Education

Patients & Families

Embeded in

Learning

Strategic

Partnerships

Innovation

through Learning

Sunnybrook trains nearly 5,000 learners across 45 different health care

professions from more than 40 schools and 95 countries every year.

Education is vital to Sunnybrookʼs mission to deliver care to our patients and families

when it matters most. It is woven through all that we do – from teaching the next

generation of health care professionals to nurturing and developing the individuals

and teams that comprise Team Sunnybrook.

Central to Sunnybrookʼs education ecosystem is our ability to provide unique

opportunities and the expertise to support our learners and people. Sunnybrook

provides learners with access to a wide range of patients across the spectrum of

care. Our mission-driven focus includes areas such as critical care and trauma – we

are home to the largest trauma program and one of the largest critical care programs

in the country – treating some of the provinceʼs most seriously ill patients.

The Sunnybrook Canadian Simulation Centre trains and enhances the skills of health

care professionals within and beyond Sunnybrook. It is the first of its kind in Canada.

These unique opportunities attract learners from across the country and around the

world, offering experiences they cannot find elsewhere.

52

Partnerships

Library Services

Transforming Information Into Insight

Library Services connects people with

trusted information, research support,

and skill-building workshops. Through

wellness services and collaborative

spaces, we create a supportive

environment for learning, care, and

community connection.

Quick Facts

Advancing the future

of healthcare since

1948.

Providing resources

for 3 sites – Bayview,

Holland, St. John’s

Rehab.

Connected to national

and global networks.

53

Library Services offers:

Partnerships

• Timely & efficient access to accurate, high quality information.

• Access to key databases for evidence-based care and publishable research.

• Research support and information gathering services.

• Workshops & Presentations (In-Person, Virtual, Hybrid)

◦ Responsible Use and Applications of AI in Research

◦ Literature Searching and Advanced Techniques

◦ How to Screen Papers for Systematic and Scoping Reviews

◦ and more!

• Physical space and in-person support: Computers and study space, sound

isolation, collaboration room, spaces to pause, rest, and recharge.

• Co-op Opportunities, promoting social responsibility through partnerships and

support.

Contact Us

Our services are open to Sunnybrook staff, students, researchers, and external

partners.

Visit Sunnynet: Home > Employees > Sunnybrook Library Services

For more information, contact: library.requests@sunnybrook.ca

54

Partnerships

Sunnybrook Canadian

Simulation Centre

Simulation-Based Learning

Simulation bridges the gap between theory

and practice by combining theory and

design thinking to deliver immersive,

hands-on training in a controlled environment.

At Sunnybrook Canadian Simulation Centre

(SCSC), we promote skill development

through scaffolded learning, scenario-based

experiences, advanced technology, and

targeted workshops—accelerating clinical

competence, team performance, quality

improvement and patient safety.

Quick Facts

First medical

Simulation Centre in

Canada, opened in

1995.

Centre accredited

by the Royal College

of Physicians and

Surgeons of Canada.

Serves over 3500

learners and facilitators

per year, across 130+

course offerings, 750+

simulations per year.

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Partnerships

SCSC offers:

• Precision education through tailored simulation scenarios.

• Specializing in interprofessional team training.

• Build low to high-fidelity simulations in-centre within our purpose-built, immersive

facilities.

• Courses eligible for accreditation through the Royal College of Physicians and

Surgeons of Canada

• Skills Training, Space Design/Validation, Professional Development, Workshops,

Technology-Enhanced Learning & Innovation, Research, Equipment Loans.

Contact Us

Visit Sunnynet: Education > Sunnybrook Canadian Simulation Centre >

Sunnybrook Canadian Simulation Centre or on sunnybrook.ca: Education >

Education & Training > Sunnybrook Canadian Simulation Centre

For more information, contact: simulation.centre@sunnybrook.ca

56

Partnerships

Practice-Based Research and Innovation

Practice-based Research and Innovation (PBRI) helps us address

questions emerging from direct patient care and to generate new

knowledge that impacts clinical practice.

At Sunnybrook, we are committed to engaging point-of-care health professionals

(nurses and allied health professionals) in practice-based research and innovation.

This is based on the fundamental belief that those who are direct care providers have

critical knowledge to contribute to research that enables the provision of the best

care and experience for our patients and their families.

PBRI offers a wide array of activities including:

• Education and Training

• Tools and Resources

• Program and Funding Opportunities

• Coaching and Mentoring

• Consultation and Advisement

Contact Us

Our services are open to Sunnybrook nurses and allied health professionals.

Visit Sunnynet: Home > Sunnybrook Research Institute > Practice-Based

Research and Innovation

57

For more information, contact: respbr@sunnybrook.ca

Quality, Patient Safety

& Enterprise Risk

Quick Facts

Partnerships

Championing continuous quality

improvement for the best care outcomes

The Quality, Patient Safety & Risk Department

provides consultation, support and education

to Sunnybrook staff, students, physicians,

patients and their family members. Education

includes development and teaching

workshops to support safety event reporting

and how to address safety reviews, as well as

the iLead program for staff and physicians to

learn how to contribute towards an effective

and sustainable quality improvement culture.

Established one

of Canada’s first

dedicated Patient

Safety Services.

First hospital in Canada

to achieve the highest

possible designation

from Choosing Wisely

Canada.

We support:

Building Quality Culture: Quality Conversations, iLead Program, PBRI fellows support

Leading Quality & Safety Initiatives: performance improvement tools, Root cause

analysis, Project management, consultation and evaluation of QI work, Supporting

change management

Developing Safety Culture: iSpeakUp Manager Training and Office Hours

Contact Us

Our services are open to Sunnybrook staff, students, and researchers.

Visit Sunnynet: Home > Departments > Quality and Performance > Quality

and Patient Safety

For more information, contact: qps@sunnybrook.ca or ilead@sunnybrook.ca

58

Frequently Asked Questions (FAQs)

Frequently Asked

Questions

SLI Workshops

What do I need to attend a virtual workshop?

You will need a computer (desktop or laptop) that is equipped with a microphone

and preferably a camera as well. Please try to find a quiet workspace.

Can I attend a virtual workshop from my phone?

Yes, but you will likely have difficulty viewing the information on the screen or

participating in the chat window. It is not recommended.

SLI Certificate Programs

How will I know when I have enough workshops to be eligible to receive a

certificate?

Please ensure that you read the certificate requirements and track your

accomplishments. If you have met all of the SLI requirements and have not heard

from us, please contact leadership.institute@sunnybrook.ca.

How do I track my progress as I complete the components for the SLI certificate

program? Or, how do I see what workshops I’ve completed in the past?

Any workshop or eLearning module you complete can be found in myEducation,

under My Learning → Completed tab.

59

Are the eLearning modules included in a certificate program mandatory to

graduate?

You must complete all modules in order to graduate. This includes doing make-up

sessions within the following year.

I noticed that all the SLI Certificate Programs are offered during the academic

year. Why is that?

We offer our SLI Workshops and Programs from September to June because we have

noticed there is a significant decrease in registration during the summer months.


I noticed that some criteria have changed for some SLI Certificate Programs.

If I have already completed some of the workshops for a particular SLI

program, do I have to start again?

Some workshops you completed previously may be applicable; others you may be

asked to repeat. Please email leadership.institute@sunnybrook.ca for information.

I noticed that some SLI Certificate Programs are recognized by receiving only

a certificate and others include being recognized with one’s name on the SLI

plaque. Why is that?

The Sunnybrook Leadership Institute recognizes those participants who have

completed Certificate programs that specifically develop the leadership skills of

communication, self-awareness and conflict management by recognizing them with

an SLI certificate and adding their names to our SLI plaque. Our other certificate

programs support the development of facilitation and education, but not specifically

leadership, therefore they are awarded certificates to acknowledge this achievement.

60


Continuing Education Support Fund

When can apply for the CESF Awards?

The application for the CESF Awards opens in November. Watch for announcements

through Snapshot, Sunnybrook’s internal email newsletter.

My application was approved, how do I claim my reimbursement?

Please refer to your approval letter and follow the instructions.

I have missed the deadline to claim my reimbursement, how can I obtain it?

If you are trying to claim it after March 31, it is too late as the money from this budget

has been depleted.

Are we eligible for CESF awards or courses as soon as we have access to

Sunnynet? Do casual staff qualify for any courses or programs?

All employee qualify to apply for reimbursement provided they have completed their

probationary period which is the equivalent of 450 hours. All employees are granted

access to SLI programs/courses upon hire.

Does the CESF apply to employees who are currently taking continuing

education? E.g., RPN to RN or a PSW certificate to nursing

Yes, if you are enrolled in any external educational program, you can be reimbursed

(CESF) for a portion of your educational costs. The funding support for each

applicant will depend on the annual demand for the fund. You will also see more

specific information in the application.

If we took a course prior to hire, would it be recognized at Sunnybrook?

No, it would not be eligible for funding or as a credit towards a leadership certificate

program.

I am St. John’s Rehab staff, do I have access to all the funds available?

Yes! The application process between the SJR and OD continuing education support

programs has now been harmonized. Please apply via myEducation.

61

Registering for eLearning Modules,

Workshops and SLI Programs

How do I enroll in eLearning courses?

To enroll into eLearning courses and workshops, visit myEducation via ‘Quick Links’

on Sunnynet. For more information on program offerings, visit the Organizational

Development & Leadership page on Sunnynet.


Please note you will need a valid Sunnybrook Network Account to access these

services.

For issues related to myEducation, email LMS Admin support at

myEducation@sunnybrook.ca

For other inquiries, including customized education services,

please contact Organizational Development & Leadership at

Leadership.Institute@sunnybrook.ca

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Bayview Campus

2075 Bayview Avenue

Toronto, Ontario

Holland Orthopaedic & Arthritic Centre

43 Wellesley Street East

Toronto, Ontario

St. John’s Rehab

285 Cummer Avenue

Toronto, Ontario

Sunnybrook Centre of Prehospital Medicine

Regional Base Hospital Program

77 Brown’s Line

Toronto, Ontario

Central Ambulance Communication Centre

(CACC)

Wallaceburg, Ontario

Reactivation Care Centre (RCC)

Toronto, Ontario

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Sunnybrook Leadership Institute 2025 Catalogue

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