Healthcare Matters Issue 839
Healthcare Matters is specifically targeted to the healthcare sector and its key decision makers. Healthcare Matters includes need to know features highlighting key products, services and events in the fast paced and constantly changing landscape of healthcare.
Healthcare Matters is specifically targeted to the healthcare sector and its key decision makers. Healthcare Matters includes need to know features highlighting key products, services and events in the fast paced and constantly changing landscape of healthcare.
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ISSUE 839 – October 2025
TEL 0121 824 7700
New remotely lockable cabinet will help
manage medication for people with mental
health issues
REMLOK, designed by PAMAN, the UK’s leading medication support
company, will also help address medication non-adherence See page 27
12-13
Today, Anenta stands as the UK’s leading
independent healthcare waste management
specialist
22
Richardson Care is a specialist provider of residential
care and neurorehabilitation for adults with acquired
brain injury, learning disabilities and complex needs
36
Bradshaw Electric Vehicles announces that it
has been named as the sole distributor in the UK
for street cleaning equipment specialist, Glutton
CONTENTS 839
EDITOR’S NOTES
Welcome to our October edition. Explore our hand-picked
features on innovative companies across the healthcare industry.
One of the largest events in PMG’s calendar is the annual Posture
and Mobility Group conference that was held earlier this year on
the 14th-16th July. This year’s event focused on the posture and
mobility needs of wheelchair users and was extremely beneficial
to all professionals working in this field. Read our full review on
page 6.
Coming to the NEC on the 26th-27th November is the Occupational Therapy Show 2025.
On page 19, we feature a full preview of the UK’s leading event for practitioners, educators,
suppliers, and allied professionals working across healthcare, social care, housing,
education, and independent practice.
This issue’s Company of the Year’s include: Edge Services Training Company of the Year,
Frequency Precision Medical Alert System Company of the Year.
This issue’s Company of the Month’s include: Anenta Waste Management Company of the
Month, Active Design Specialist Mobility and Rehabilitation Company of the Month, Satellite
Finance Financial Services Company of the Month, Digital Care Hub Digital Technology
Advice Company of the Month.
Other topics covered: Cleaning, Hygiene & Laundry, Healthcare Estates, Medical Devices &
Technology, Finance, Disability & Mobility.
Got news to share: kimberleybest@healthcarematters.uk
COVER STORY
Gina Burton
Editor
HEALTHCARE MATTERS
EDGE SERVICES
TRAINING
COMPANY OF
THE YEAR
FREQUENCY PRECISION
MEDICAL ALERT SYSTEM
COMPANY OF
THE YEAR
10-11
15
ANENTA
WASTE MANAGEMENT
COMPANY OF
THE MONTH
AATGB
DISABILITY &
MOBILITY
MATTERS
8-9
12-13
GRAPHENE TRACE
OCCUPATIONAL
THERAPY SHOW
PREVIEW
20-21
SUNDAY CARE THERAPY
OCCUPATIONAL
THERAPY SHOW
20
PREVIEW
See page 27
CONTACTS
PUBLICATION MANAGEMENT
Kimberley Best Publication Manager
0121 824 7700
kimberleybest@healthcarematters.uk
EDITORIAL
Gina Burton Editor
07483 931474
gina@healthcarematters.uk
PRODUCTION
Robert Sharp Production Manager
production@businessandindustrytoday.co.uk
ACCOUNTS
Paul Whitaker Accounts Manager
0121 824 4742
accounts@businessandindustrytoday.co.uk
New remotely lockable cabinet
will help manage medication for
people with mental health issues
Contact Sales on 0121 824 7700
kimberleybest@healthcarematters.uk
www.healthcarematters.uk
For more information or format requirements,
please see our Media Pack
Find us on LinkedIn
follow us on Twitter
and
@hcm_uk
Unless stated as news, the entire content
of this publication is advertorial based.
To place an advertorial or an advert,
please call 0121 824 7700.
HC21 GROUP
OCCUPATIONAL
THERAPY SHOW
PREVIEW
RICHARDSON CARE
OCCUPATIONAL
THERAPY SHOW
22
PREVIEW
29
VISION ENGINEERING
MEDICAL DEVICES
& TECHNOLOGY
MATTERS
26
FOOTCARE UK
THERAPY EXPO
PREVIEW
SATELLITE FINANCE
FINANCIAL SERVICES
COMPANY OF
THE MONTH
33
SPONSORED BY
22
HEALTHCARE ESTATES Matters
Transforming patient flow with real-time intelligence
n the NHS, efficiency is vital and every delay
Iin patient movement or service delivery ripples
through the system – from extended waiting times
to bottlenecks in critical departments. That’s why
Synbiotix, in collaboration with Living Map, has
developed an innovative real-time location solution
designed to optimise patient flow and transform the
way healthcare facilities operate.
Our integrated platform combines Synbiotix’s
intelligent task management with Living Map’s
advanced indoor positioning technology. By
leveraging existing hospital infrastructure, the
system delivers 3D indoor positioning that connects
people, places, and tasks in real time. This means
portering teams, cleaning staff, and assets can be
automatically dispatched and tracked based on live
location data – enabling faster responses, smoother
patient transfers, and reduced operational friction.
RISK MANAGEMENT Matters
The innovation lies
in turning data into
foresight. Through
large-scale analytics, the
system predicts staffing
requirements, adjusts
workflows dynamically,
and optimises start
and finish times. This
shifts the model from
reactive management to
proactive, data-driven
decision-making –
ensuring the right person
is in the right place, at the
right time.
The impact is already being felt. Across
NHS Trust pilots, hospitals are reporting
measurable improvements
in task completion times,
cleaning compliance, and
asset utilisation. Integration
with the Patient Administration
System (PAS) ensures seamless
updates on admissions,
discharges, and transfers
– automatically triggering
discharge cleans and portering
requests. This reduces manual
co-ordination and keeps patient
flow moving efficiently through
wards and departments.
Critically, the system enhances
infection control by linking RTLS
and PAS data to
trigger targeted
discharge cleans
for patients with
infections such
as MRSA or C.
difficile. This
ensures cleaning
protocols
are not only
completed but
also verified
through realtime
audit trails.
By combining
intelligent task
management,
live mapping, and
predictive analytics,
Synbiotix and Living Map
are redefining how healthcare estates function.
The result is a more responsive, transparent, and
efficient operational model – one that supports
safer environments and better patient outcomes.
At this year’s Healthcare Estates conference,
Synbiotix and Living Map will showcase how
RTLS-driven innovation is setting a new benchmark
in patient flow optimisation. Come along to the
presentation at 11am on 21st October, Manchester
Central to find out more.
Please visit:
www.synbiotix.com
Underinsurance is an unhealthy risk for many
health and care operators
any firms operating in the health and care
Msector don’t realise the serious implications
of being underinsured, warns insurance broker,
James Bright, from the health and care division
of independent insurance broking and risk
management specialist, TL Dallas.
James said, “Underinsurance in the health and
care sector can lead to severe financial, legal, and
reputational damage. The sector is particularly
susceptible to being underinsured, which can be
due to the time constraints on providers. Other
factors such as rising costs, budget constraints,
regulatory changes and obligations, compliance
issues, underestimation of liability risks, complex
insurance needs and the increase in litigation and
compensation claims can all contribute to leaving
businesses exposed.”
“It’s therefore vital insurance is given time and
attention so that operators are covered adequately
and meet their contractual requirements with local
authorities, residents and employees. It’s also
equally important that they know who to turn
to for guidance and help. Many companies can
find it difficult to navigate and identify the right
insurance policies.”
“Health and care operators potentially face
a higher risk of legal claims from employees,
residents or their families due to accidents,
neglect, or malpractice. Without adequate liability
insurance, company owners and directors can
be exposed to significant personal financial and
legal risks, which can obviously have considerable
impact.”
“Having personally worked in the health and care
sector for the last 15 years, and with an affiliation
with many care associations across the UK, we
have seen its common for some operators to opt
for the cheapest policy, without fully understanding
the implications. It’s the responsibility of the
insurance broker to help clients navigate what
they are covered for, which is why the in person,
comprehensive risk review that we provide, totally
free of charge, is popular with many health and care
operators whether this be at renewal, or during the
policy period.”
James emphasises the importance of working with
specialist insurance brokers that understand the
unique risks, and that have an experienced and
dedicated team with knowledge of the sector.
He added, “At TL Dallas, we also have our own
in-house claims team that gives peace of mind,
and we recommend a regular review of insurance
coverage in good time, to get the best outcome
from the market. At TL Dallas we are able to access
the whole of the market, so we are able to provide
an all-encompassing review of what’s on offer.”
“By reviewing existing insurance policies promptly
before the renewal date, health and care providers
can better protect their organisation from financial
risks, legal claims, and operational disruptions due
to underinsurance.”
TL Dallas also works closely with other industry
experts including solicitors, risk management
professionals and Care Quality Commission (CQC)
advisors to provide a wealth of knowledge and
relevant guidance to clients.
Visit: www.tldallas.com/health-and-careinsurance,
email: james.bright@tldallas.com
or call him on: 07984 143885 to book a
complimentary review.
4
HCM IS SPONSORED BY – SEE THEM ON PAGES 10-11
HCM IS SPONSORED BY – SEE THEM ON PAGES 10-11 5
Review - Top Exhibitors
Education and innovation converge
T
he Posture and Mobility Group conference is
being held this year on the 14th-16th July, at
the International Centre in Telford and 2025’s
program seeks to continue the event’s reputation
as the premier educational conference for the
mobility sector.
Posture and Mobility Group (PMG) was set up in
1992 as a conference to advance and disseminate
knowledge about the posture and wheeled mobility
needs of people with disabilities. As a Charitable
Incorporated Organisation (CIO), PMG’s aim is to
share knowledge and promote best practice in the
field of posture and wheeled mobility. Currently,
the organisation has over 2,000 members, with the
majority being professionals working in rehabilitation
and focusing on the provision of wheelchairs and
special seating.
One of the largest events in PMG’s calendar is the
annual conference, which allows professionals
to come together to learn and share knowledge,
view products and network with colleagues. Every
year the PMG conference provides an educational
programme, industry exhibition and networking
event for those working in the field of posture
and wheeled mobility.
This year’s event focuses on the posture and mobility
needs of wheelchair users and, as such, is beneficial
for all professionals working in this field. Much of
the content provided is also transferrable to other
complex seating needs, so is applicable to any
professionals working within the community,
whose focus is not exclusively wheelchairs.
One of the highlights of PMG’s annual conference is
its stellar line of plenary speakers. The conference
has gained a reputation over the years for booking
speakers who not only advance the field, but also
provide valuable insight into current trends and
upcoming issues for the industry.
This year’s lineup of speakers continues this
tradition. Stephen Cooke, Orthopaedic Surgeon at
University Hospitals Coventry and Warwickshire
NHS Trust and Alex Gill, Physiotherapist at Sheffield
Children’s NHS Foundation Trust; led a talk on The
Cerebral Palsy Integrated Pathway and how it can
improve the care of children and young people with
Cerebral Palsy.
New qualifications in assessing wheelchairs and
seating is discussed by Clare Barber, Director and
OT of Trusted Assessing and Care Training; while
Laura Finney, Marketing and Clinical Director at
Leckey, explains how assistive technology doesn’t
just happen, it requires investment in innovation.
There will also be a series of distinct, smaller
presentations that run simultaneously at PMG 2025,
allowing attendees to choose from multiple topics
of interest at the same time. This year’s parallel
sessions will feature Dr Jonathan Hosking of the
Cardiff and Vale University Health Board explaining
the impact of custom contoured wheelchair
seating on scoliosis progression for children with
neurologic and neuromuscular disorders, as well as
Holly Pulham from the North Bristol Trust leading
a fascinating session entitled ‘Wheelchair Skills for
Clinicians – an Open Secret.’
Among the variety of guest speakers and parallel
sessions there will also be over 30 different exhibitors
at PMG 2025. Companies that exhibit at the annual
conference and exhibition provide a range of
products and services relevant to the field of
posture and wheeled mobility.
There’s manual and powered wheelchairs,
special seating and electronic assistive technology
manufacturers demonstrating their latest products,
as well as postural management solutions like
pressure cushions and belts/harnesses on display.
PMG is famed for always looking forward, so this
year’s conference will also feature a selection of
software solutions which demonstrate how the
posture and mobility sector is innovating for
the future.
PMG’s 2025 conference is a great opportunity for
professionals to build connections with experts
in their respective fields. The majority of the
conference’s delegates are occupational therapists,
physiotherapists, rehabilitation engineers and clinical
scientists working within the NHS.
As well as a plethora of NHS staff there is also
a good number of attendees who work for
manufacturers or distributors of posture and mobility
products, with a smaller, but significant, number
working in other NHS departments, the charitable
sector, for local authorities or independently. So the
conference is a perfect chance to network, cross
collaborate and benefit from expertise in a wide
variety of settings.
In addition, PMG 2025 hosts a series of breakout
meetings over the course of the event. These smaller,
focused gatherings give attendees an opportunity
to discuss specific topics, participate in activities
and network. Allowing for more in-depth discourse
on subjects as broad as collaborative approaches
to specialist equipment provision and how AI can
empower independent mobility for people with
severe movement disorders.
2025’s Posture & Mobility Group conference is
gearing up to be the most comprehensive yet. With
a full array of speakers, a plethora of exhibitors and
a unique experience to share expertise, don’t miss
this year’s event held on the 14th-16th July, at the
International Centre in Telford.
This is our pick of the best exhibitors from this year’s
show, listed here in alphabetical order: Vermeiren.
Further details can be found on this page & the next.
For more information on the Posture and
Mobility Group conference, please see below:
https://www.pmguk.co.uk/conference
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Review - Top Exhibitors
Vermeiren UK: A new era of choice and quality
for the UK mobility sector
Choice. Quality. Partnership. The new standard in mobility provision.
he 2025 PMG Conference was an exciting
occasion for clinicians, therapists, and
Tsuppliers alike, and a particularly significant
one for Vermeiren UK, which made its official
debut as the dedicated UK home of the globally
recognised Vermeiren Group.
For many visitors, this was the first opportunity to
experience Vermeiren’s products first-hand, and
the reaction was overwhelmingly positive. Attendees
welcomed the arrival of a new name in the UK
mobility sector, recognising both the exceptional
build quality and adaptability of the products, and
expressing enthusiasm for greater choice in a market
that has long needed it.
“PMG has been a huge success for us,” said Paul
Everett, Head of Commercial for Vermeiren UK.
“It’s been fantastic to engage directly with clinicians
from across the country and to hear their appetite
for new options and fresh thinking. In a busy
marketplace, it’s reassuring to know there’s strong
demand for innovation, quality, and a company that
listens to the needs of the sector.”
Quality engineering, designed for everyday use
Founded in 1957 as a family-run company,
Vermeiren has become synonymous with
European engineering excellence. With decades of
experience designing and manufacturing mobility
and rehabilitation equipment in its own production
facilities across Europe, the group proudly maintains
a ‘Made in Europe’ heritage. Now present in more
than 40 countries, Vermeiren’s expansion into the UK
market brings with it a long-standing reputation for
quality, comfort, and reliability.
At PMG, Vermeiren UK showcased a carefully
selected range designed to meet real-world clinical
and user needs, from entry-level wheelchairs to
advanced powerchairs and postural solutions.
Among the powerchairs, the Verso captured strong
interest thanks to its clever convertibility, easily
dismantled for transport and even convertible from
powered to manual use, making it ideal for users
with evolving mobility needs. The Turios, a compact
rear-wheel drive model, offered clinicians the
flexibility to specify it as a drive-only or with manual
or powered tilt and recline, ensuring adaptability
and value across a wide range of user profiles.
Completing the display, the Sigma 230 mid-wheel
drive chair impressed for its smooth, stable
handling and outstanding comfort, earning praise
as a high-performing option for both private users
and NHS-funded clients.
Postural Innovation: The Neoflex range
Beyond mobility, Vermeiren also presented its
Neoflex range of postural positioning products,
designed and produced in Europe to provide
enhanced comfort, alignment, and support. The
forthcoming Neoflex head support band attracted
particular attention, offering clinicians a new level of
adjustability and functionality within postural head
support systems.
Together, these products demonstrate Vermeiren’s
holistic approach to mobility and posture, solutions
that work seamlessly together to deliver better
outcomes for users and greater flexibility for
prescribers.
Supporting both NHS and private pathways
One of Vermeiren UK’s key advantages is its ability to
tailor solutions to suit a variety of funding routes.
Whether through NHS wheelchair services, personal
wheelchair budgets, or private purchases via mobility
dealers, Vermeiren products can be configured to balance
budgetary requirements with clinical priorities.
This adaptability allows Vermeiren UK to serve both
public and private sectors, ensuring that clinicians,
service managers, and mobility dealers alike can
access products that meet their clients’ needs,
supported by a responsive UK-based team.
A confident commitment to the UK Market
The establishment of Vermeiren UK represents a
long-term investment in the British market. With
a dedicated local presence and the backing of a
globally respected manufacturer, Vermeiren UK
is perfectly positioned to provide personalised
service, reliable supply, and ongoing technical
support to its partners across the country.
As the PMG Conference showed, there is strong
demand for a supplier that can offer fresh ideas,
reliable engineering, and genuine partnership.
Vermeiren UK’s arrival delivers exactly that: a new
era of choice and confidence for clinicians, service
providers, and mobility dealers across the UK.
The Jazz S50 drew attention as a robust, steelframed
wheelchair offering exceptional value
for money without compromise on performance,
perfectly suited for NHS and service provision. The
Trigo folding manual wheelchair impressed with
its compact, user-friendly design, offering users
practicality and style in equal measure.
Paul Everett, Head of Commercial for
Vermeiren UK
To discover more about Vermeiren’s innovative
range, arrange a product demonstration,
or discuss how Vermeiren UK can support
your service or dealership, please visit:
www.vermeiren.co.uk or email:
info@vermeiren.co.uk.
HCM IS SPONSORED BY – SEE THEM ON PAGES 10-11 7
TRAINING Company of the Year
Empowering healthcare
through training
In this issue of Healthcare Matters, we are pleased to feature
Edge Services as our Training Company of the Year
EDGE Services is one of the UK’s
leading providers of people handling
training. Offering Key Trainer
certification in areas such as moving and
handling, dementia care, and managing
behaviour that challenges – they empower
delegates to deliver this knowledge to
their colleagues. Through a team of expert
nurses, occupational therapists, and
physiotherapists, EDGE equips trainers
with the skills, techniques, and resources
needed to improve health and safety for
themselves, their colleagues, and the
clients they support.
For more than 25 years, EDGE has set itself
apart from other training providers – not only
through the quality of its courses but also
through its commitment to ensuring staff are
equipped to deliver outstanding training while
feeling supported, valued, and fulfilled in their
roles. This dedication to employee wellbeing
and development was formally recognised in
2024, when EDGE received the UK Employer
of the Year: Silver (2-49 employees) award at
The Investors in People Awards. The accolade
highlights the company’s ongoing focus on
building an exceptional workplace culture and
fostering professional growth.
We checked in with Ruth Hewitt, Operations
Manager at EDGE who gave us more
information on the company’s history, and its
recent award back in November 2024, “EDGE
was founded in 1998 and, over the years, has
grown steadily as experienced trainers joined
the team. Today, the company is recognised
as a leader in health and safety training
across the UK healthcare and special needs
education sectors.”
“In September 2021, EDGE became part of
the RAH Group, founded by Craig Haley and
Paul Melling. Craig now plays an active role as
Managing Director, working closely with the
well-established EDGE team to drive future
growth and innovation.”
“Most recently, in November 2024, we were
proud to be named UK Employer of the
Year: Silver (2-49 employees) at
The Investors in People Awards.
This recognition is a testament to
the dedication of the entire EDGE
Services team and our commitment
to making EDGE not only a great
place to learn, but also a great place
to work and grow.”
EDGE offers courses that are vital for
healthcare, social care, and special
needs training. Health and care work
is a tough and demanding career, but
equally as rewarding. When staff feel
supported through good training that
is relevant to their job and is welldelivered
involving practical steps, it
boosts confidence, job satisfaction,
and overall reduces burnout and
turnover.
Because EDGE uses qualified
healthcare professionals and
Ruth Hewitt, Operations Manager at
EDGE Services
standardised, accredited content, it helps
organisations maintain consistency in
practices across teams, shifts, and settings,
ensuring everyone adheres and works under
the same protocols.
EDGE covers a vast number of topics and
courses. As well as redeveloping their
Understanding and Managing Behaviour
that Challenges Key Trainer’s Certificate,
EDGE has also recently launched a Dementia
Care Key Trainer’s Certificate, both of which
are accredited with RoSPA as Customised
Awards at level 4.
Even though EDGE are more well-known for
their manual handling training, the company is
currently promoting the UMBC and Dementia
courses.
The Understanding and Managing Behaviour
that Challenges (UMBC) Course will comprise
of pre-course reading, with two days face to
face training including a written assignment. It
will provide you with the knowledge, skills and
confidence to train others in de-escalation
and breakaway techniques, which can be
adopted to deal with individuals exhibiting
behaviour that challenges. This qualification
will provide learners with the knowledge to
analyse challenging behaviour situations and
the skills to implement solutions in managing
behaviour that challenges that comply with
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current best practice and promote inclusivity,
whilst ensuring the wellbeing for the individual
and their support worker.
Dementia Care Key Trainer’s Certificate
involves a two-day course that provides
delegates with the knowledge, skills and
confidence to train others in awareness of
dementia that can be adopted to deal with
symptoms, challenges and how to work
effectively. If you support or regularly interact
with people living with dementia – whether in
healthcare, social care, emergency services,
hospitality, or the community, the Dementia
Care Key Trainers Course equips you with
practical, person-centred skills to inspire
others to deliver compassionate, informed
care. Designed to deepen your understanding,
this course will
strengthen your
communication
skills and help
you to create true
dementia-friendly
environments
wherever you work.
Ruth explained some of the key benefits
of EDGE’s services, “We offer access to a
Resource Library for the duration of a Key
Trainer’s certification. This provides delegates
with everything they need to onward
deliver the training including paperwork,
documentation, training tools and for manual
handling, videos and eLearning modules.”
“We also have post training support where
delegates can contact trainers to discuss
any questions they may have, and we can
offer guidance and support. This is very well
received and appreciated by delegates.”
As well as constantly updating its courses and
content to ensure continued development,
EDGE will be attending The Occupational
Therapy Show at the NEC in Birmingham on
26th-27th November 2025, and welcomes you
to visit them at Stand: K59.
EDGE also has plans to attend the Scottish
Manual Handling Forum in May 2026.
Look out for EDGE trainers who will be in
attendance across a vast range of events
throughout the next year.
In closing, we asked Ruth how she felt
receiving the award, “We are delighted to have
been selected for this award and thrilled to be
recognised for our expertise as it celebrates
our knowledge and professionalism.”
For more information, sign up to the EDGE
newsletter here:
https://edgeservices.co.uk/newsletter
Contact
01904 677853
enquiries@edgeservices.co.uk
https://edgeservices.co.uk
HCM IS SPONSORED BY – SEE THEM ON PAGES 10-11 9
MEDICAL ALERT SYSTEM Company of the Year
Leaders in domiciliary care solutions
In this issue of Healthcare Matters we have featured Frequency
Precision as our Medical Alert System Company of the Year
F
requency Precision specialises in telecare for
hospitals, nursing homes and home carers.
It designs and manufactures sensors and
pressure mats to monitor those in care and is
renowned for its forward-thinking approach and
commitment to safety and innovation.
Founded in 1985, the company has become one
of the foremost suppliers in the domiciliary care
market, as well as the primary healthcare market. The
small, family-owned business based in Devon pride
themselves on their ability to provide products that
make the perfect addition to any healthcare setting,
benefitting clients on a national and international scale.
For the last thirty-five years, Frequency Precision
have been manufacturing products across the sector
and have developed a name for their user-friendly
sensors and pagers, as well as excellent customer
service.
Specialising in providing innovative medical alert
systems, Frequency Precision aims to enhance
safety and ensure immediate assistance in
emergencies. Its wide range of medical alert
devices, including fall detection systems, are tailored
for individuals who may require quick access to
emergency services, such as the elderly or those
with medical conditions.
The company’s offerings are diverse and among the
best assistive care alert devices on the market. Each
medical alert device is equipped with fall detection
technology, allowing for automatic alerts in the event
of a fall, ensuring rapid response and assistance.
For those looking for added mobility, the company’s
mobile systems come with GPS location tracking
and cellular connections, making it easy to stay
connected.
The Airlert technology developed by Frequency
Precision has a wide range of applications and is used
by thousands of people in private homes, care homes
and hospitals around the world. The technology
works on the same principles as the original mat,
created by company founder Doug Dwyer, but has
been refined and improved over the years.
Airlert technology includes various types of pressure
mats and sensors designed to detect movement and
provide alerts in case of emergencies. These devices
are reliable, easy to use and can be integrated into
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different environments
to enhance safety and
security.
Frequency Precision’s
home systems are ideal
for elderly individuals or
people with medical conditions living independently.
These medical alert systems provide constant
monitoring and send immediate alerts in case of
emergencies. These systems can also be customised
to fit the specific needs of the user, ensuring that they
receive the care and support that works for them.
As well as home use, Frequency Precision’s
alert systems integrate seamlessly with primary
healthcare services, allowing caregivers to monitor
patient safety and respond quickly to incidents. The
integration of these systems into the healthcare
environment ensures that patients receive timely and
appropriate care, reducing the risk of complications
and improving overall outcomes.
Frequency Precision also boasts an efficient and
reasonably priced repair service. Customers
can send back their sensors in case of a fault
and within a couple of days, the company does
repairs and then sends it back. Its skilled team of
technicians know the equipment back to front and
the company’s parts catalogue is
well stocked.
One of the key factors that
set Frequency Precision apart
from other companies in the
industry is their dedication to
research and development. It
invests heavily in developing
new technologies and improving existing ones,
ensuring that its products are always at the forefront
of innovation. This commitment to continuous
improvement is evident in the wide range of
products Frequency Precision offers, from simple
alert systems to advanced monitoring solutions that
integrate with other healthcare technologies.
Another important aspect of Frequency Precision’s
approach is their focus on customer satisfaction.
The company understands that its products are
often used in critical situations, and it goes to
great lengths to ensure that their customers have
the support they need. This includes providing
comprehensive training and support for healthcare
professionals, as well as offering a range of different
media resources for individuals and families.
As a company, Frequency Precision prioritises social
values that foster a positive impact on society. It
is committed to sustainability, ensuring operations
are environmentally friendly and resource efficient.
Inclusivity and diversity are at the core of their culture,
promoting equal opportunities for all employees.
The company also actively engages in community
outreach programs, supporting local initiatives,
suppliers and charities. Their ethical business practices
ensure transparency and integrity in all their dealings,
building trust with all their stakeholders.
Recently, Frequency Precision has risen to the
challenge of expanding its distribution while being
proactive in combating a difficult year in the healthcare
industry. The company has
expanded its area sales as
well as appointed distributors
for Ireland, New Zealand and
Australia, securing a wider global
reach for its products.
Frequency Precision has also
recently relocated to a selfowned
building. The new move has reduced operating
costs, which means it has been able to absorb rising
costs and adapt to changing times, while ensuring
customers still receive the same high-quality products.
As Frequency Precision looks to the future, it is set
to continue its growth and success in the healthcare
industry. Always exploring new opportunities and
expanding their product offerings to meet the needs
of a diverse and ever-changing market.
The company plans to develop deep integration
with external partners and proactively take part in
key industry developments, in order to stay ahead
of the curve and provide the most cutting-edge
advancements all in one place.
Frequency Precision is more than just a provider of
medical alert systems. Their commitment to safety,
innovation, and customer satisfaction sets them
apart in the industry, and their products are trusted
by individuals and healthcare professionals alike.
As the company continues to grow and evolve,
Frequency Precision will no doubt remain a leader
in the domiciliary care market, providing reliable and
effective solutions for a safer and more secure future.
For more on Frequency Precision,
please see below:
01837 810590
contact@frequencyprecision.com
www.frequencyprecision.com
HCM IS SPONSORED BY – SEE THEM ON PAGES 10-11 11
WASTE MANAGEMENT Company of the Month
Driving innovation
in healthcare waste
management
In this issue of Healthcare
Matters, we are pleased
to feature Anenta as our
Waste Management
Company of the Month
ounded in 2014, Anenta was
established to strengthen the
FNational Health Service’s (NHS)
approach to healthcare waste
management across the UK. Combining
deep technical expertise with extensive
public sector experience, Anenta’s
leadership team is dedicated to
identifying and bridging operational gaps
in healthcare facilities of all sizes.
At the forefront of the company is
Managing Director Graham Flynn, an
accomplished environmental services
professional and entrepreneur with handson
experience across every level of the
waste management industry. During his
four years in the private sector and over six
years within the NHS, Graham witnessed
first-hand the inefficiencies created by
outdated communication systems,
inaccurate billing, and a lack of data-driven
decision-making.
These challenges inspired the creation
of Anenta – a company built on the
principles of transparency, efficiency, and
customer focus. Anenta has transformed
12
HCM IS SPONSORED BY – SEE THEM ON PAGES 10-11
the management of clinical and healthcare waste by
cutting through internal bureaucracy and delivering
smarter, technology-led solutions that put clients first.
Today, Anenta stands as the UK’s leading independent
healthcare waste management specialist. Acting as an
external contract management partner, the company
delivers bespoke, affordable, and professional
services across recycling, general waste, saniwaste,
confidential, and clinical waste streams. Managing over
450,000 collections annually from more than 20,000
locations, Anenta has saved clients over £13 million
directly, while introducing workplace efficiencies that
have generated a further £35 million in savings.
Based in Staines-upon-Thames, Anenta continues
to work with GPs, pharmacies, ICBs, hospitals,
laboratories, dental surgeries, care homes and
nursing homes across England, to drive positive
change and set new standards in sustainable
healthcare waste management.
Anenta has received a substantial number of awards
and recognitions, including earlier this year, being
named the Winner of the Healthcare Business
Review UK Healthcare Waste Management Company
of the Year award 2025.
Much of this is possible thanks to Vector, Anenta’s
proprietary, multi-stakeholder system, which equips
all parties in the healthcare waste supply chain
with real-time updates on documentation, billing,
compliance and outcomes.
Anenta’s capabilities are further enhanced by
Vector’s seamless integration with existing
procurement systems, enabling smooth
adoption without disrupting
established workflows. The
platform also empowers suppliers
by highlighting inefficiencies and
providing data-driven insights
to improve service delivery and
operational performance.
Through Vector, Anenta’s
transformative capabilities
are now being extended to an
increasing number of care and
nursing homes, applying proven
efficiencies from the public sector
to private settings. By addressing
sector-wide challenges such as
reduced social care funding and
rising operational costs, Vector
helps organisations achieve best
value while improving sustainability
and service quality.
What’s more, Anenta also plays
a pivotal role in helping facilities
Graham Flynn,
Managing Director,
Anenta
evaluate waste contracts, streamline processes and
ensures that they meet compliance requirements.
By applying the same rigorous standards and
collaborative approach it uses with public-sector
clients, Anenta is transforming waste management
for the primary care sector, creating efficiencies
for unique operational challenges, enabling
organisations to achieve greater efficiency and
cost savings while maintaining the highest service
standards.
It is this proactive approach to addressing issues,
coupled with its powerful monitoring and compliance
tools, that sets Anenta apart, helping its clients
navigate the complexities of waste management
with confidence.
However, beyond innovation, Anenta has worked
with Health Education England and NHS England
to develop a standardised e-learning program
accessible through the Vector system. This equips
users with the knowledge and skills needed to
adhere to pre-acceptance waste audits, waste
duty of care audits and clinical waste management
compliance. Taking this a stage further, Anenta
also provides access to remote training and remote
auditing, which streamlines the process down to
hours, not days ensuring that clients maintain the
highest compliance standards.
Providing proactive guidance on regulatory
requirements, Anenta stands out in the sector by
alerting customers to changes in new legislation
and its impact, such as the introduction of the
new Simpler Recycling legislation, which became
effective March 2025.
With sustainability playing a large
part in everything that Anenta does,
this is shown through its tireless
efforts to minimise environmental
impact by selecting local disposal
routes to reduce carbon emissions
and road miles, while prioritising
disposal methods that provide
energy recovery and resource
efficiency solutions instead of
incineration or landfill. This includes
partnering with environmentally
responsible suppliers to reduce the
carbon footprint of the healthcare
waste management supply chain.
The company is proud to announce
the recent appointment of Matthew
Boycott, former Senior programme
lead, Primary Care NHS England, as
Director of Strategy and Business
Development. Matthew’s focus
is on identifying new areas where
Anenta’s ability to understand
complex marketplaces through the intelligent use
of data – and its skill in the design of user-focused
services – will be used to save clients significant
amounts of time and money in the public and
private sector.
Under Matthew’s direction, Anenta aims to use its
analytical approach to build a collective understanding
of problems facing the public and private sector,
where it can act as a disruptor, challenging perceived
practice to deliver intervention with market-changing
impact, targeting sectors where complex processes
and compliance requirements create challenges that
are ripe for transformation.
Where efficiencies or areas for improvement are
identified, Anenta will use its proprietary Vector
technology to analyse data points at scale so that
more agile and customer-centric solutions can be
developed using its pathway design approach.
Looking ahead, Anenta has set the bar for
efficiency and collaboration in the healthcare waste
management space working with NHS ICBs, GP
practices, pharmacies, and the care home sector. Its
intention is to replicate this approach across a host
of other areas; whether that’s supporting existing
clients with other complex problems and services, or
venturing into new sectors where prospective clients
are exhausted by unwieldly processes and are stuck
in marketplaces that are failing to meet their needs.
Here, Anenta’s novel approach to managing
processes through its advanced Vector platform
will allow the business to break new ground in farreaching
ways, addressing sectors that will benefit
from significant change and re-design. This will cover
everything from translation services in the NHS,
to property services for leaseholders, which are in
urgent need of intervention.
Doing things in new and different ways, Anenta aims
to overhaul current approaches so that it can bring
broader benefit to clients through its managing agent
services. From enabling client collaboration to broker
better prices, through to complete service re-design
to address markets that are not fit for purpose,
Anenta believes its experience and expertise puts it
in the perfect place to create meaningful, innovative,
game changing solutions for its clients.
For more information, please see below:
03301 222143
contact@anenta.com
www.anenta.com
HCM IS SPONSORED BY – SEE THEM ON PAGES 10-11 13
SPECIALIST MOBILITY & REHABILITATION Company of the Month
Grounded in clinical innovation
In this issue of Healthcare Matters, we are pleased to
feature Active Design as our Specialist Mobility
and Rehabilitation Company of the Month
ith over 30 years of specialist
expertise, Active Design has
Westablished itself as one of the
UK’s leading designers and manufacturers
of modular and bespoke postural seating.
To bolster its profile, it also merged last
year with Southwest Seating and Rehab
Ltd. Based in Birmingham, in new larger
purpose-built premises, the company is a
trusted partner to NHS wheelchair services,
therapists, and clinicians nationwide –
known for combining clinical insight with
engineering precision to create truly usercentred
solutions.
Founded in 1991, Active Design was born
from pioneering clinical research at the Chailey
Heritage Rehabilitation Engineering Unit in East
Sussex. This research led to the development
of the Chailey Approach to Postural Seating
(CAPS) – a ground-breaking modular system
that transformed postural support by enhancing
comfort, function, and mobility for people with
complex physical needs. Today, that legacy
continues through the company’s renowned
CAPS II seating system – a benchmark for
innovation and clinical effectiveness.
Its purpose-built headquarters bring together
manufacturing facilities, warehousing, offices, a
showroom, and dedicated clinical and training
spaces. This integrated setup ensures seamless
collaboration between design, production,
and customer support teams – guaranteeing
consistency, quality, and responsiveness from
concept to delivery.
Active Design’s
mission is simple
yet profound: to
provide specialist
postural seating
solutions that
enhance quality
of life, and to set
the standard in
adaptable, clinically
driven design
– supporting
clinicians in
achieving the best
possible outcomes
for every individual.
We spoke to Steve
Doble, Business
Development
Manager at Active
Design and former
General Manager of
Southwest Seating
and Rehab Ltd, “Our
reputation stems from
clinically developed
products with strength,
longevity, and
reusability built in.
Every product is
manufactured in
the UK, minimising
carbon footprint
while ensuring
rapid turnaround
and consistent
quality. The company’s
modular systems are designed to
adapt and grow with the user, providing
long-term value and flexibility.
Reissue potential is another
key benefit – products like
the Neo Wheelbase can
be adjusted and reused across
different clients, helping NHS
services achieve sustainable
cost savings.”
“Equally important are Active Design’s
re-mouldable seating technologies –
Lynx and Matrix – which allow
clinicians to maintain an exact fit for
each individual, promoting comfort,
stability, and better postural
outcomes. Together, these
attributes make Active
Design’s products among the
most durable and adaptable
on the market – so it’s no
surprise that many competitors
actually use accessories from
Active Design in their own
solutions.”
Recently,
the company
has invested
in a robotic
foam milling
system and
facility, which have dramatically increased
production capacity and precision
for its carved foam (MAPS) range –
the Moulded Approach to Postural
Seating. Steve also explained some
other developments and offerings,
“We are truly proud of our range of
postural supports, including belts,
harnesses, and accessories, as they
combine exceptional build quality
with outstanding value for money. In
addition, we are continuing to develop
our re-mouldable seating solutions
and Neo Wheelbase system, both
of which have proven popular due to their
strength, stainless-steel construction, and
ability to ‘grow’ with the user through unique
telescopic designs.”
“Alongside our product range, we also
host a number of training events,
including our new Postural Seating
Course, which pilots on 23rd October.
The course is designed to help
healthcare professionals gain
the essential principles and
practical skills needed
for effective seating
prescription and will
be presented by our
clinical director. We are
also looking forward
to organising more
events in 2026.”
Looking ahead,
Active Design
aims to offered
its carved foam
production capabilities to
more customers. The company also
plans to grow its training and education
programmes, using its new clinic and meeting
facilities to host specialist workshops, clinical
demonstrations, CPD events, and professional
development events for therapists and
clinicians.
Active Design is proud to support healthcare
professionals through ongoing collaboration
and innovation and actively invites factory visits,
clinical demonstrations, and training sessions
at its new headquarters – giving clinicians and
partners the chance to see its technology and
processes in action.
For more information, please see below:
0121 326 7506
sales@activedesign.co.uk
www.activedesign.co.uk
14
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Physical therapy and mental health
transformed with a cushion!
or Chloe Healy, who has has a neurological
Fcondition affecting her whole body and
curvature of the spine, physical therapy is now a
joy because of a cushion.
Comfortable Duo Plus can be similarly
moulded to provide the required
stabilisation to hips and pelvis. It even
allows formation of a pommel.
DISABILITY & MOBILITY Matters
The challenge
Chloe, 19, cannot walk because of her condition.
She relies on a dynamic stand device, an
Innowalk for aerobic exercise and joint mobility.
But she struggled to sit comfortably and gain
the full benefit of the equipment because of her
spine curvature.
Physiotherapist Lisa Clapp, from Reach Rehab
Physiotherapy, works with Chloe and knew of our
Comfortable Plus Duo adjustable posture cushion.
Lisa proposed it as an option – subject to
assessment.
The outcome
Chloe is supported and comfortable
when using the Innowalk with her
Comfortable Plus Duo. She can use
it for longer, and with greater ease,
enhancing her mobility, circulation
and aerobic exercise.
We trained Chloe’s mother Donna in how to
shape and adjust the cushion and fix it to
the correct contours without pressure points.
Donna can ensure the cushion always perfectly
supports Chloe, with a process that takes just a
few moments.
Why a remouldable cushion could help
Comfortable Plus Duo is essentially a bean bag
that can be fixed into shape to support and
stabilise the head and torso without pressure
points, thereby effectively reducing the risk of
pressure sores.
Once moulded to the contours required, air
within is extracted via pump to fix the ‘beans’
into shape. The process means it can be quickly
and easily adjusted, at home, to accommodate
finite adjustments to comfort, whether on a daily,
weekly or monthly basis.
What do they think of it?
Mum Donna says, “The Comfortable Plus Duo
has been a game changer! Chloe loves it, which
makes her physical therapy easier and improves
her mental health. It keeps its shape so well too:
I don’t have to alter the shape very often at all.”
Lisa added, “AAT’s Comfortable Plus Duo has
been pivotal in Chloe being able to obtain the
benefit of her Innowalk. We can precisely adjust
it to support her back and hips, with the right
degree of firmness to hold her, comfortably, in
the correct position.”
ottinghamshire County Council’s Adult Social Care &
NHealth department has devised a novel and innovative
way to contribute towards carbon net zero by providing
home adaptations that reduce building works.
The route has been to utilise AAT’s Sella stairclimbers
(stairclimbing wheelchairs), to be allocated, where
appropriate, to clients needing help with stairs.
More information about Comfortable Plus
Duo can be found at:
https://www.aatgb.com/comfortableplus-duo
Further reading:
https://www.aatgb.com/how-to-makesitting-comfortable-plus
https://www.aatgb.com/mouldingto-guest-needs-delivers-holidayhappiness
Nottinghamshire adopts green alternative in social
care adaptations
Equipment Loan Service Clinical Team Nottinghamshire
and Nottingham City Partnership, “We historically have
purchased AAT stairclimbers for use, where appropriate,
with children and adults who have impaired mobility. The
fact that they can be deployed quickly, with none of the
impact of building work, makes them a useful alternative to
major adaptations, especially with budgets under pressure
and the public sector drive to become carbon net zero.”
Using grant funding from the Council’s Green Investment
Fund, four Sella’s have been purchased with the aim of
providing an alternative to major adaptations that reduces
the carbon impact of building.
Unlike conventional stair solutions – stairlifts, throughfloor
lifts which require structural surveys, installation and
building works – the stairclimbers are mobile, portable
devices. No building work is required.
As an added benefit, when the original recipient no longer
requires the stairclimber, the Class 1 Medical Device can
be re-issued/recycled to another person, with no building
works to ‘make good,’ further enhancing the green
credentials and best value capital outlay of the equipment.
Further extending the capability of the stairclimbers, the
Department has bought three of AAT’s unique Universal
Seating System: Developed specifically for the Sella, the
Seating System combines back, seat, lateral and foot
supports with safety harness thus ensuring each user is
completely supported and safe when being transferred up
and down stairs.
Comments Sarah Hole, Children’s Senior Practitioner
Occupational Therapist for the Integrated Community
Added Dr Cate Bennett, Principal Occupational Therapist,
Adult Social Care and Health at Nottinghamshire County
Council, “The Principal Occupational Therapy role focuses
on leading the quality assurance of occupational therapy
practice, service development and improvement. It has a
strategic and operational focus, and covers work within
our organisation, and externally where it furthers the
development of social care and occupational therapy.”
Mobilty is the biggest disability in the UK 2 with stairs being
the second most common hazard in the home 3 , and one
of the three most common adaptations. AAT’s stairclimber
re-issue capability 1 is unique in the inter-floor transfer sector,
and is rapidly gaining momentum among local authorities
nationwide as a cost-effective and quick way to keep people
safe and in their own homes by managing the risk of stairs.
Please visit:
www.aatgb.com
1) https://www.aatgb.com/taking-steps-to-reduce-adaptation-delayfor-650-recycle
2) https://www.statista.com/statistics/449279/disability-prevalenceimpairment-united-kingdom-uk
3) https://bregroup.com/press-releases/bre-report-finds-poorhousing-is-costing-nhs-1-4bn-a-year
HCM IS SPONSORED BY – SEE THEM ON PAGES 10-11 15
DISABILITY & MOBILITY Matters
Power you can count on:
Easystart and the Haze EX range
hen it comes to keeping your business,
mobility scooter, powered wheelchair or
Wstairlift running smoothly, there’s one thing
you can’t afford to compromise on – reliable power.
At Easystart, we’ve made it our mission to make
sure you always have the range you need, when
you need it. As a family-run, independent business,
we take pride in delivering more than just great
products. We deliver service, trust, and genuine
care – every single time.
One of the products we’re proudest to supply is the
Haze EX Range – a collection of exceptional AGM
deep-cycle batteries built to handle tough jobs with
ease. Whether you’re using your scooter for small trips
or use it daily to improve your living standards, the EX
Range is designed to perform, day in and day out.
Built for range
There is a major issue in the market. Scooters have
improved without a doubt. They go faster, they go
further, and they have electronic extras. This is amazing!
Expect how is this all powered, the batteries! Has
battery technology changed much in the last 30 years?
No. Have Haze created a solution, YES! Taddarrrr.
The Haze EX Range is known for the two R’s.
Reliability and range. Each battery is engineered
using Absorbent Glass Mat (AGM) technology, which
means no leaks, no maintenance, and dependable
performance even in
demanding conditions. They’re
sealed, spill-proof, and ready
to work right out of the box
– so you can focus on what really
matters rather than worrying about upkeep.
What makes the ex-special so awesome, is the
increased Ah hour in the same box size. More lead,
more power, increased range. (What, no way, that is
awesome).
This range was created because Haze saw the
emerging issue within the market and sought to
solve the issue of increased demand on batteries,
without reinventing the wheel.
Thanks to their deep-cycle design, EX Range
batteries can handle repeated charging and
discharging without losing performance.
In short, the EX Range gives you confidence.
You know your power supply won’t let you down,
whether you’re running a solar setup, keeping
critical systems online, or powering mobility
equipment for independence and comfort.
If you have battery issues but do not want to move
over to lithium which is expensive and may mean
you have to change your scooter? Don’t worry, we
have the solution.
The Easystart difference
Of course, having great products is only half the story.
What truly sets Easystart apart is the way we do
business. As a family-run independent company, we
believe in looking after our customers the way we’d
want to be looked after ourselves. No call centres, no
complicated online ordering system – just real people
who know their products and care about getting it right.
We’ve built our reputation on trust, knowledge,
and service. Our team knows the Haze range
inside and out, and we’re always ready to offer
honest advice and help you find exactly the right
battery for your needs. That
personal touch is what keeps
our customers coming back
– and it’s something we’ll never
compromise on.
Reliable delivery, every time
Because we manage everything ourselves
– from stock handling to shipping – we can stay
nimble and responsive. If you need something
urgently, we’ll move mountains to make it happen.
That’s the benefit of dealing with a company that’s
small enough to care but big enough to deliver.
Powering the future together
At Easystart, we’re proud to represent Haze and
their exceptional Supreme EX Range – batteries that
stand for quality, durability, and innovation. But more
than that, we’re proud of the relationships we’ve
built with our customers over the years.
In a world of faceless distributors and automated
systems, we still believe in doing things the right way
– with a handshake, a promise, and a commitment to
doing our best for every single customer.
So, whether you’re powering up a renewable
project, keeping your mobility scooter running
smoothly, or ensuring your backup systems are
ready when you need them most, you can trust
Easystart and the Haze EX
Range to deliver dependable
energy – with the personal
service only a family business
can provide.
Easystart: Power you can
count on. Service you can
trust.
Contact
01536 203030
sales@easystartbatteries.co.uk
https://www.easystartbatteries.co.uk
16
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DIGITAL TECHNOLOGY ADVICE Company of the Month
Supporting the digital
journey of adult social
care providers
In this issue of Healthcare
Matters, we are pleased to
feature Digital Care Hub as our
Digital Technology Advice
Company of the Month
Michelle Corrigan
Social Care & Digital Innovation
Leader, Digital Care Hub
D
igital Care Hub stands at the forefront of the
UK’s mission to modernise adult social care,
serving as the national centre of excellence
for digital transformation and cyber security
across the sector.
Born from two government-funded programmes – Better
Security, Better Care and Digital Social Care – the Digital
Care Hub emerged in response to a growing recognition
that social care was being left behind in the digital
conversation. Digital Care Hub was created to bridge that
gap, empowering every care provider with the knowledge,
confidence, and tools to manage data securely and adopt
technology that truly enhances care. And, since Better
Security, Better Care, over 20,000 care organisations
have improved their cyber resilience, with DSPT
compliance also increasing from 11% to over 75%.
With a UK-wide footprint and a virtual core team
supported by regional partners across England,
Digital Care Hub connects care providers,
government, and the NHS – helping to build a safer,
smarter, and more connected future for social care.
We spoke to Michelle Corrigan, Director at Digital
Care Hub, about the team’s core focus and where
their competitive edge lies, “We help adult social
care providers strengthen their digital capability, data
protection, and cyber resilience. Our work covers
everything from digital standards and training to
innovation support and research. We translate complex
policy into clear, practical guidance – and we take a
care provider’s perspective. How can tech help them to
deliver better outcomes for the people they support?”
“I’d say our strength lies in trust and translation; we
make digital accessible to the care workforce. We are
independent, evidence-based, and deeply embedded in
the sector, and our products and services are designed for
care providers, not technologists, which is why it works.”
Digital Care Hub believes that digital innovation gives
care providers the opportunity to improve the quality
of care, be transparent and accountable, support
individuals to remain independent for longer, and
to improve the quality and efficiency of information
sharing between health and social care.
Which is why its philosophy is simple: better digital,
better care. They also believe technology should
enhance relationships, not replace them, hence
why the company is now expanding into new areas,
including the ethical use of AI to help care providers
test and adopt new technologies.
“We have transitioned into a standalone Community
Interest Company, giving us the independence to grow
our reach, form new partnerships, and respond quickly to
emerging digital priorities across health and social care.”
“We are also building a national innovation service
for social care, expanding our regional cyber skills
programme, and developing a social care data
observatory to unlock insights that improve safety
and quality. Our future is collaborative, data-driven,
and human-centred,” added Michelle.
AI tools such as models that generate or predict text
are already being used by many organisations across
social care to help with managing logs, scheduling,
or to make decisions quicker. However, there hasn’t
yet been a specific guidance for social care about
how to do it responsibly and ethically.
Credit: Hartono Creative Studio
A big initiative, developed by the Digital Care Hub,
Institute for Ethics in AI at Oxford University, and
Casson Consulting, came from when all three
brought together a cross-section of the sector, from
people with lived experience and frontline staff to
providers, policymakers, and technology suppliers.
Over the course of one year, they ran working groups
for these people to openly discuss AI in care. From
these discussions, qualities such as dignity, human
rights, independence, equality, and wellbeing were
raised as being vitally important values that should
define responsible AI in social care.
From this, an agreement and framework were
created to give these providers practical statements
that organisations now use to guide how they use or
adopt AI. Coming next will be an AI in Social Care
Alliance, which will ultimately become a shared hub
for gathering examples, best practices, and evidence
about both the good and not-so-good outcomes of
AI in care settings.
Alongside the framework, a Tech Pledge was also
launched with early signatories from technology
suppliers committing to transparency, ethical
development, and collaboration with care
stakeholders. So far, the response has been extremely
successful and positive with this UK initiative now
being recognised abroad as a potential model for
responsible AI adoption in care. But of course, the
hard work doesn’t stop there. The Government
are being urged to act, and there is a call for
all regulators and DHSC to now establish clear
accountability and standards for AI in social care.
Championing statements like ‘no data for data’s
sake,’ and highlighting important messages such as
‘tackling the data risks of ‘bring your own device’ in
adult social care,’ Digital Care Hub is providing useful
tools that are helping to transform the use of AI in
social care, not just for today, but for the future.
For more information, please see below:
0808 196 4848
help@digitalcarehub.co.uk
https://www.digitalcarehub.co.uk
18
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Preview
Bringing The Occupational Therapy
community together
T
he Occupational Therapy Show 2025 will
take place on the 26th-27th November at the
NEC Birmingham.
The OT Show is the UK’s leading event for
practitioners, educators, suppliers, and allied
professionals working across healthcare, social care,
housing, education, and independent practice.
rising pressures of burnout, while ‘Designing better
home adaptations’ considers the functionality
of design, emphasising that OTs must balance
safety, compliance and user dignity. Alongside
the headline sessions, on-stand education and
exhibitor-led theatres promise focused talks and live
demonstrations that bring new ideas directly to the
exhibition floor.
At a time when health needs are rapidly evolving
and innovation is reshaping practice, the OT Show
provides an unparalleled forum for inspiration,
learning, and collaboration. Free to attend for
occupational therapy professionals, the two-day
event offers more than 100 hours of CPD-accredited
sessions, practical workshops, keynote lectures,
exhibitor demonstrations, and interactive forums.
Organisers describe the show as being ‘by occupational
therapists, for occupational therapists,’ ensuring that
the programme is carefully aligned with the realities of
modern practice. Whether you are an NHS clinician,
working in housing adaptations, delivering care in
schools or communities, or building an independent
practice, the content is designed to meet current
challenges while opening up new opportunities.
The conference programme remains a central
attraction, delivered across multiple theatres and
featuring expert speakers from the NHS, the Royal
College of Occupational Therapists (RCOT), and
leading organisations across the sector. Topics span
from adaptive environments and accessible design to
resilience and workforce wellbeing.
Two sessions in particular stand out this year.
‘Thriving as an OT: Building Resilience and Growth
Through CPD’ explores strategies to counter the
Innovation is always at the heart of the OT Show, and
this year is no exception. The Poster Zone will once
again showcase cutting-edge research, case studies,
and pilot projects that reflect the creativity and problemsolving
at the core of the profession. A brand-new
feature for 2025 is the Elizabeth Casson Feature Zone,
developed with the Elizabeth Casson Foundation.
Celebrating the legacy of one of OT’s founding figures,
this space connects Casson’s pioneering vision with
contemporary innovation, encouraging attendees to
reflect on the profession’s roots while embracing its
future. The Showcase and Innovation Programme adds
to this focus, offering opportunities to see, test, and
discuss the latest products, technologies, and practice
solutions in real time.
The exhibition itself is another major draw, with
more than 200 suppliers gathered under one roof. It
provides a unique opportunity to explore the latest
in assistive technology, adaptive equipment, digital
tools, home adaptation solutions, and allied services.
Exhibitors will not only display their products but
also run live demonstrations and host interactive
discussions at their stands, ensuring visitors can
engage directly with new solutions and innovations.
Among the highlights this year are Sensore by
Graphene Trace, offering continuous automated
pressure ulcer prevention with real-time pressure
mapping and AI-powered alerts; Sunday Care
Therapy, a provider of personalised home-based
care; Richardson Care, recognised for its personcentred
residential care for adults with learning
disabilities, acquired brain injury and complex needs;
HC21 Group, a leading distributor of medical devices
across Europe; EDGE Services, specialists in people
handling training; and Veigel UK, manufacturers of
dual controls and car adaptation solutions for people
with disabilities.
Beyond the conference programme and exhibition,
the OT Show is renowned for its ability to connect
people. More than 5,000 occupational therapy
and allied professionals are expected to attend,
creating invaluable opportunities for peer learning,
collaboration, and mentoring. Whether in formal
networking spaces, during coffee breaks between
sessions, or in conversations sparked while walking
through the exhibition, the event fosters a genuine
sense of community.
Attendees frequently remark on the power of these
connections, noting that the show is as much about
people as it is about content.
Past visitors have described the experience as
‘everything under one roof’ and ‘an amazing
opportunity for OTs.’ Others highlight the chance to
connect with exhibitors and practitioners, while many
call it ‘inspiring and motivating.’ These testimonials
capture the true spirit of the event: a gathering
that reinvigorates practice, sparks new ideas, and
reminds occupational therapists why their work
matters.
Ultimately, the OT Show is far more than a trade
exhibition. It is a catalyst for professional growth, a
showcase of innovation, and a space for personal
renewal. Whether you want to explore evidencebased
strategies, discover the latest assistive
technologies, or simply recharge within a supportive
community of like-minded professionals, the event
offers something unique.
Mark 26th–27th November 2025 in your diary and
make plans to be at the NEC Birmingham. The
Occupational Therapy Show is set to be two days of
learning, discovery, and connection that will leave a
lasting impact on every attendee.
Registration is now open:
https://www.theotshow.com
HCM IS SPONSORED BY – SEE THEM ON PAGES 10-11 19
Preview
ICE Trikes: Accessible and
comfortable cycling for all
to improve heart health, build
muscle strength and increase
endurance – engaging the
legs and core muscles while
being gentler on knees and
hips. Trikes are ideal for those
with balance or mobility
issues or for rehabilitation
following a stroke or injury.
Sensore: Automated
pressure ulcer prevention
ensore launches a
Ssmart pressure ulcer
prevention system, a
breakthrough technology
combining a smart
fabric sensor mat with
an intuitive app and
powerful AI analytics.
hile cycling can be a wonderful
Waspect of healthier living, there
are many for whom it is, sadly, too
physically challenging.
For those people, an ICE Trike
could be the answer. The laidback
recumbent design, with its
comfortable and incredibly stable
seating position, distributes the
rider’s weight, reducing pressure on
the back, wrists and shoulders. This
makes it a fantastic cycling option
for many people. Trikes are most
comfortable way to cycle.
Falmouth-based ICE Trikes makes six
models of recumbent bike, ensuring a
ride that is super stable. This provides
a low-impact cardiovascular workout
n a sector where quality
Iand outcomes matter
most, Sunday Care
Therapy stands out as
the only CQC-registered
home care provider in the
UK founded and led by
Occupational Therapists
– supported by an
integrated team of Physiotherapists and Nurses.
This unique clinical foundation enables us to deliver
a truly Multidisciplinary Team (MDT) approach to
care, bridging the gap between health and social
care, and achieving measurable, life-changing
results for clients.
Our mission is simple: to deliver safe, personcentred
care that empowers independence, reduces
long-term dependency, and delivers value for
funders and commissioners.
Our MDT-led approach has saved the NHS and local
authorities over £1 million in care costs, through
reduced hospital readmissions, shorter rehabilitation
timelines, and successful step-down pathways. For
From sporty performance
racing trikes to comfortable
electrically assisted touring
models and even off-road
options, ICE Trikes are great
for all levels of rider. They
have models with powerful
easy to use electric assist motors and
even fully automatic gearing options
for people who are not experienced
cyclists.
One of their riders Maria Leijerstam
even achieved two Guinness world
records as the first person to cycle to
the South Pole on an ICE Trike – now
that’s something to aim for.
Visit: www.icetrikes.co to find
out more and discover a dealer
or location near you where you
can try an ICE Trike for yourself.
Follow them @icetrikes on
social media or email:
sales@icetrikes.co.
case managers, this represents
not only better outcomes
for clients, but also tangible
efficiencies and evidencebased
practice they can stand
behind.
The 8-Week Live-In
Rehabilitation Pathway
One of our most impactful
innovations is our Single-
Handed Care Enablement
Pathway – designed
specifically for complex
clients requiring intensive
rehabilitation and
independence-focused care.
Today’s best practice
is reactive: manual
checks and frequent
repositioning. Sensore
flips the model –
continuously monitoring
pressure distribution in
real-time and providing
simple preventative
alerts, so users stay
protected while easing the daily
vigilance demand on users
and carers.
A personal early-warning system
that integrates seamlessly into any
wheelchair or bed, Sensore is built
for elegant simplicity – restoring
peace of mind for wheelchair users
and supporting higher-quality, more
consistent care. For care providers,
Sensore can help standardise
prevention workflows and contribute
to meaningful cost savings, while
building a unique dataset to advance
pressure-injury research.
This pathway provides an 8-week live-in package,
where our Rehabilitation Assistant stays with the
client, delivering round-the-clock support under the
direct guidance of our therapy team. During this
time, our Occupational Therapists, Physiotherapists,
and Nurses collaboratively assess, prescribe, and
implement:
: Specialist equipment
: Individualised exercise and movement
programmes
: Functional daily living activities
: Strategies to build confidence and reduce care
dependency
The results? Many clients successfully transition to
a reduced care package or even full independence
– providing measurable value and real quality-of-life
improvements.
Partnering with case management
companies
At Sunday Care Therapy, we recognise
the vital role case managers play
in coordinating holistic care. We
are committed to being a trusted
clinical partner, providing transparent
communication, comprehensive
reporting, and measurable outcomes.
Whether supporting complex
hospital discharge, catastrophic injury
rehabilitation, or long-term community
enablement, our integrated model
ensures your clients receive the right
expertise, at the right time, in the
comfort of their own homes.
For case managers seeking a partner who combines
clinical excellence, measurable outcomes, and
compassionate care, Sunday Care Therapy is
redefining what’s possible in community rehabilitation.
Come see us at the OT Show, 27th Nov 2025 from
13:15–13:45 at Theatre 2
Beyond care: The transformative power of
occupational therapy in dementia care.
Or visit our Stand: H16.
Sensore is supported by clinical
experts, “We believe Sensore’s
continuous pressure monitoring will
have a transformational impact on our
ability to prevent and manage pressure
ulcers effectively, while driving
measurable improvements in patient
care quality.” – NHS Consultant
Clinical Scientist Specialist in
Clinical Biomedical Engineering
Visit: www.sensore.health for
more information, to sign up
for early access and book a
free demo or email:
info@sensore.health.
Transforming home care through therapy-led
independence: The Sunday Care Therapy approach
If you want to contact us directly, please
go to: www.sundaycaretherapy.com, email:
hello@sundaycaretherapy.com or call us on:
0203 488 7388.
20
HCM IS SPONSORED BY – SEE THEM ON PAGES 10-11
Preview
Richardson Care commended by CQC for positive outcomes
ichardson Care is a specialist provider of
Rresidential care and neurorehabilitation for adults
with acquired brain injury, learning disabilities
and complex needs. Based in Northampton, it has
a portfolio of six services, creating a seamless and
flexible care pathway. This enables it to meet the
needs of each individual and adapt to those needs
as they change – with minimum disruption.
Richardson Care’s transitional and long-term
learning disability service recently scored 79/100
for effectiveness and 4/4 for monitoring and
improving outcomes during an unannounced CQC
inspection. The independent regulator concluded
that Richardson Care ‘routinely monitored people’s
care and treatment to continuously improve it. They
ensured that outcomes were positive and consistent,
and that they met both clinical expectations and the
expectations of people themselves.’
providing ‘exceptionally-tailored care, support
and treatment.’
All of Richardson Care’s services have been rated
‘Good’ by the CQC since June 2023. In addition, its
neurorehabilitation services for adults with acquired
brain injury have achieved ‘Approved Provider’
status after assessments by Headway, the brain
injury charity.
Multi-disciplinary care
Each individual is supported by a high-calibre team
of neuro specialists in psychiatry, psychology,
physiotherapy, speech and language therapy and
occupational therapy. According to the CQC, this
‘enables the people using the service to access
specialist support and care promptly. The team
worked together effectively to improve outcomes
for people using the service.’
The CQC rated the service as ‘Good’ in all areas:
safe, effective, caring, responsive and well-led,
Unique family environment
Richardson Care is an independent family business
with over 35 years’ experience and provides a
unique family environment. Not only does this
help individuals to feel safe and supported, and to
engage in therapeutic activities, it also provides
comfort to their families.
Individuals are supported to follow their interests
and take part in a wide range of activities – from
trampolining to horse-care, watching live sport to
voluntary work. These help to increase cognitive
and physical skills, improve wellbeing and build
confidence.
The unique environment and depth of experience
has led to a greater understanding of the
complexities of brain injury and learning disabilities.
This is demonstrated by the delivery of personcentred
care which leads to positive outcomes.
Raizer II: Revolutionising safe lifting in care
environments: See it live at the OT Show!
For more information or to arrange a visit,
contact the admissions and referrals team:
01604 435781
admissions@richardsoncares.co.uk
www.richardsoncares.co.uk
When every second counts, the Raizer
II emergency lifting chair transforms
patient care. Lightweight, portable, and ready
in moments, Raizer II enables a single carer
to safely and comfortably lift a fallen person
from the floor – restoring dignity and reducing
risk for both the user and the professional.
Trusted by occupational therapists,
community first responders, ambulance
services, and care teams nationwide, Raizer II
is designed for real-world challenges:
: One carer, one minute: Raizer II
assembles quickly around the fallen
person, allowing a single carer to lift with
no physical strain.
: Dignity and comfort: The ergonomic
design supports the user throughout
the lift, restoring confidence and
independence.
: Portable and hygienic: Lightweight, easy
to transport, and simple to clean – ideal
for use in homes, care settings, and the
community.
Want to experience Raizer II in action?
Join us at the Occupational Therapy Show,
NEC Birmingham, 26th–27th November 2025
at Stand: H44!
Our team will be on hand for live demonstrations
and expert advice – discover why Raizer II is
the preferred choice for safe, dignified falls
response.
For more information, including
training resources and user
manuals, please visit:
https://healthcare21.eu/raizer-ii
Contact Zita Lang, Field Sales Manager:
+44 (0)7955 275426
zita.lang@hc21.group
22
HCM IS SPONSORED BY – SEE THEM ON PAGES 10-11
Preview
Independence and mobility at
the heart of design
Its Rehamotive brand helps drivers remain mobile.
Under this brand, Veigel develops a wide range
of driving aid vehicle conversions and custom
equipment for individuals with disabilities. Its
technical solutions provide autonomy and mobility
to customers, vastly improving their ability to get
around and retain their independence.
eigel Automotive will be at the
Occupational Therapy Show on the 26-27th
VNovember 2025 at Stand: H37, showcasing
some of its most innovative product offerings.
Veigel is the leading manufacturer of dual controls
for vehicles and car adaptation solutions for
people with disabilities. Founded in 1920, Veigel’s
products provide mobility, enabling people to lead
an autonomous and self-determined life, and the
company has built a reputation for building close
relationships with its customers, allowing it to
offer high quality driving aid solutions designed
for every individual.
Its UK headquarters are located in Stockport,
Greater Manchester and its development/
installation workshop is in Aylesbury,
Buckinghamshire where the company installs
most of their products and develops RHD specific
installation kits, while working in close cooperation
with its parent company in Germany. Veigel’s team
of German and British engineers apply their skills
and expertise in the field of engineering, design
and industrialisation to meet the highest quality
standards in driving controls.
As a family company with more than 100 years of
tradition and expertise, Veigel prides itself on high
quality service and performance. It works closely
with Motability and the Motability Scheme and it
develops its products in conjunction with BMW,
AUDI, VW and MERCEDES among others. It’s
diverse product range has numerous applications
within the assisted driving sector and the company
is constantly striving to develop even more cuttingedge
offerings for the market.
From hand controls, driving aids and pedals;
to remote steering aids and seats specifically
designed for disabled drivers or passengers –
Veigel focuses on the benefits its products can
bring to the individual. Always meeting the highest
standards in terms of quality and safety, as well as
providing custom options for unique cases.
It’s the company’s daily mission to help customers
secure or recover their automotive autonomy
and lead a more fulfilling life, so each product
in the Rehamotive line is built with flexibility and
independence through mobility in mind.
Products like the Veigel eClassic hand control system
provides new state of the art design and functionality,
while ensuring the utmost in safety and usability.
Braking and accelerating can be easily controlled
with only the use of a hand and the ergonomic shape
of the handle allows for fatigue-free driving.
Used in combination with the Commander, the
eClassic hand control enables activation of
secondary controls such as turn signal and horn
with a single finger. The Commander is available
in three models – with push buttons and full
secondary controls, with push buttons and turn
signal only, or as a joystick.
Ergomotive is another standout brand under the
Veigel banner. Ergomotive offers solutions to make
conventional vehicles and driving more ergonomic.
Focusing the company’s design expertise on
enhancing comfort, reducing physical toil and
providing a safer driving experience.
For example, the JIMMY simplifies the buckling
and unbuckling of seat belts. Its ergonomic handle
makes it easier to grasp in comparison to the
factory seat belt buckle and is helpful for those
with limited mobility or limited space. Its modern
and ergonomic design integrates with almost all
current vehicle types and is the only product of its
type currently available on the market.
Veigel’s design and development department
is a key market differentiator for the company.
It includes a whole team of experienced CAD
designers, development engineers, prototype
developers and electronics specialists. Always
brimming with ideas, and with the help of Veigel’s
cutting-edge tools, they achieve outstanding
innovations.
The company’s outstanding development
department gives Veigel the flexibility to offer
customised solutions for special areas of
application, even outside its own products.
The company provides design assistance to its
partners developing new hand controls, swivel
seats for different car makes and models, transfer
aids and customised solutions for the most
important car manufacturers.
For almost 100 years, Veigel has been a customer
oriented company. The value it places on customer
requirements empowers the company to transform
them into reality. Customer satisfaction is always
top priority and, for Veigel, enhancing automotive
mobility is neither a promise nor a vision; it is a
mission. Enabling those that are mobility impaired
is its core vision and it offers services beyond
simply product fulfillment.
Veigel’s focus on improving the lives of drivers
with mobility needs is clear. Its investment
in design demonstrates its commitment to
developing solutions that make daily life easier.
Its state-of-the-art building, its strong team and
powerful machines give Veigel the resources to
achieve this goal and cement its place as a world
leader in assisted driving.
For more on Veigel Automotive,
please see below:
02070 436059
info@veigel-automotive.co.uk
www.veigel-automotive.co.uk
24
HCM IS SPONSORED BY – SEE THEM ON PAGES 10-11
Please visit us
at Stand: C33
MEDICAL DEVICES & TECHNOLOGY Matters
Vision Engineering unveils ProteQ VISO: A digital stereo
microscope set to redefine inspection and design workflows
ision Engineering, global leader in ergonomic
Vmicroscopy, stereo imaging and metrology
solutions, announces the launch of ProteQ VISO,
a digital stereo microscope with a fully integrated
‘autostereo’ display, enabling true flat screen 3D
image viewing without traditional eyepieces.
Engineered for advanced inspection labs and design,
new product development, manufacturing applications
and prototyping functions, ProteQ VISO offers a leap
forward in user comfort, collaborative efficiency and
digital versatility, compared with 2D systems — ideal for
precision workflows including electronics, manufacturing,
prototyping, and medical device development.
Autostereo display
ProteQ VISO’s autostereo is a 3D LED Display
technology that does not require additional glasses
or any other tools to provide vivid LED 3D images.
Viewers enjoy the immersive experience of 3D
images with less visual fatigue. Twin cameras located
in the monitor control eye tracking software that
ensures the user receives perfectly clear 3D images,
whilst enabling freedom of head movement.
Designed for ergonomics, built for efficiency
ProteQ VISO’s upright viewing position, adjustable
screen, and eye-point comfort redefine ergonomic
microscopy – minimising fatigue and maximising
productivity over extended sessions. Combined
with live magnification indication and seamless 10:1
zoom, users can work with precision and ease.
The microscope’s stereo image capabilities
enhance depth perception, allowing intuitive 3D
interaction during inspection and prototyping. When
collaboration is key, users can choose to switch to
mono viewing, enabling real-time discussion and
shared analysis – whether in person or remotely.
Empowering digital collaboration & connectivity
ProteQ VISO introduces a suite of digital features for
modern technical teams:
: Image capture, playback, and streaming:
Capture images and video to USB or PC and
share effortlessly across platforms.
: Picture-in-picture & overlays: Reference views
alongside live images with overlay support and
preset saving.
: Annotation & dimensioning tools: Add notes,
measure features, and streamline reports
: Peripheral & network integration: Compatible
with external software such as Dimension Two;
users can access emails, Teams, and files directly
from the interface.
The system also includes thoughtful touches for
delicate applications – low-heat lighting, and a
separatable display for both safety and clean cabinet
setups. With lockable detents, quick-change lighting
components, optional 360 degree viewer, and substage
illumination, ProteQ VISO supports precision
with flexibility.
A leap forward in microscopy innovation
“ProteQ VISO marks the next generation of ergonomic
desktop digital microscopy,” said Paul Newbatt,
Group Sales and Marketing Director at Vision
Engineering. “It empowers teams to work faster,
collaborate smarter, and stay comfortable – all
while experiencing true stereo clarity on-screen.”
ProteQ VISO is available to order now direct from
Vision Engineering direct, or via its global distribution
network. Prices start from £12,000.
For detailed specifications, pricing, and
to place your order, please contact Vision
Engineering as follows:
+44 (0)1483 248300
enquiries@visioneng.co.uk
https://www.visioneng.com/proteqviso
26
HCM IS SPONSORED BY – SEE THEM ON PAGES 10-11
New remotely lockable
cabinet will help manage
medication for people with
mental health issues
REMLOK, designed by PAMAN, the UK’s
leading medication support company, will
also help address medication non-adherence
A
new remotely operated, secure
medicine cabinet has today been
launched by the UK’s leading
medication support company, PAMAN.
REMLOK has been developed for those at risk
of accidental or deliberate overdose, and those
at risk of self-harm.
It is an extension of the market-leading,
patented PAMAN medication monitoring
service, which is staffed by registered and
qualified pharmacy technicians who contact
patients at home via an audio/video hub to
monitor them taking their medication on time
and at the right dosage.
If medicine isn’t replaced in the cabinet the
system can alert a nominated clinician, or call
the emergency services. It is particularly suited
to those taking high-risk medicines, including
epilepsy drugs, clozapine, lithium, warfarin and
antipsychotics.
Using a custom app, the PAMAN team can open
the cabinet at the agreed time to monitor the
removal of medicines, their administration and
replacement, then close and lock it. The PAMAN
system receives a status signal from the cabinet
every 30 seconds.
All PAMAN pharmacy technicians are trained
and registered with the Pharmaceutical Society
and General Pharmacy Council.
Norman
Niven, CEO
at PAMAN
(pictured),
commented,
“REMLOK is
part of our ongoing
product
development
programme
designed
to support
people with mental health issues who are living
in the community.”
“We are dedicated to finding ways of helping
those people, and we strongly believe that
our medication monitoring service is a key
part of this.”
REMLOK will also help address medication
non-adherence, which is when patients
unintentionally or deliberately do not take their
medicine, a huge global issue that costs health
services an enormous amount of money and
leads to poorer health outcomes.
According to statista, community pharmacies
dispensed over a billion prescribed items in
England in 2023-24, an average of 20 items for
every person.
However, the landmark 2003 World Health
Organisation report on adherence estimated
MEDICAL DEVICES & TECHNOLOGY Matters
that patients do not take between 30 and
50% of medicines prescribed for long-term
conditions.
Niven added, “Far too many people simply don’t
take the medicines they have been prescribed.
This causes the immediate problem that they
are likely to need another GP appointment, or
be admitted or re-admitted to hospital.”
“Whatever the cause, many studies have shown
that adherence rates can be improved by the
simple act of monitoring patients at the time
their meds are due.”
The problem has become more acute in recent
years as we have an ageing population, which
means an unavoidable increase in people simply
forgetting to take their meds.
However, intentional non-adherence is the real
problem.
The conclusions from a major European
review of intervention studies (comparing
their effectiveness), noted that “electronically
monitored adherence feedback is potentially
an effective approach to enhancing medication
adherence.”
Non-adherence is a major issue for those with
mental health issues.
Niven continued, “People with mental health
issues often encounter challenges that can
hinder their ability to take their prescribed
medications. This can lead to poorer treatment
outcomes, increased symptom severity, and a
higher risk of relapse.”
“Many experience cognitive impairments
that affect their memory. This can make it
challenging for them to remember to take
their medication. And many have complex
medication regimes.”
“Overdosing, both accidental and intentional, is
a significant concern.”
The PAMAN system replaces the need for home
carers, who would otherwise be required to
visit patients at home each and every time their
meds were to be taken, a virtually impossible
task both logistically and financially.
For more information about PAMAN and
REMLOK, please visit: https://paman.org.uk
HCM IS SPONSORED BY – SEE THEM ON PAGES 10-11 27
Preview
Rehabilitation matters
herapy Expo 2025 will take place on the 26th-
27th November at the NEC Birmingham.
T
Therapy Expo is the UK’s leading multi-disciplinary
event for professionals dedicated to preventing,
treating, and rehabilitating musculoskeletal and
neurological conditions. This flagship UK gathering
brings together practitioners from physiotherapy,
osteopathy, chiropractic, sports therapy, massage,
exercise rehabilitation, neurology and related fields
– essentially everyone with a role in preventing,
treating or rehabilitating musculoskeletal or
neurological conditions.
Over two packed days, delegates
can expect an immersive blend
of hands-on learning, live
demonstrations, expert lectures
and business insight – all
underpinned by CPD accreditation.
For many attendees, Therapy Expo
offers not just new knowledge
and techniques, but also fresh
connections, innovation spotting,
and inspiration for their clinical or business practice.
This year’s theme is ‘Rehabilitation Matters,’
signalling a renewed emphasis on how rehab (in
the broadest sense) underpins health, longevity
and function. The programme is designed to bridge
clinical, practical and technological innovations –
from grassroots settings to elite sport.
A key addition is the Business Advice Theatre, a
new strand aimed at helping clinic owners, private
practitioners or those considering scaling. Expect
sessions on marketing, client retention, pricing
structures, operational efficiency, and leveraging
digital tools. As the demand for MSK services
continues to rise amid economic pressures, this
practical business focus is timely.
Another stand-out is the Demo Zone, an area
dedicated to showcasing the latest therapies,
devices and modalities. Live demonstrations will run
throughout the show on topics including electrical
stimulation, flossing, neurophysiology, seated
exercise strategies and more. The Demo Zone
also features sessions on business growth, ethics,
modalities, sport & exercise, and specific conditions.
Across the wider conference, attendees will find
five major content streams woven throughout the
programme. The Modalities & Techniques stream
offers deep dives into manual therapy, shockwave,
taping, pain modulation and other hands-on
approaches. The Sports, Exercise & Fitness sessions
explore rehabilitation strategies for athletes, the
prescribing of exercise, recovery methods, the
use of wearables and approaches to prevention.
In Ethics, Professionalism &
Clinical Reasoning, experts
tackle complex cases, the role
of AI in clinical practice, ethical
dilemmas and frameworks for
effective decision-making. The Business Growth
& Career Development stream provides practical,
real-world advice to help practitioners build and
sustain successful practices, from marketing
strategies to career progression. Finally, the Specific
Conditions stream addresses key clinical challenges
such as chronic pain, concussion, foot and ankle
biomechanics, and neurological rehabilitation,
ensuring that delegates can deepen their expertise in
areas directly relevant to their patient populations.
The 2025 Conference Programme comprises over
140 CPD-accredited sessions across theatres, demo
zones and practical spaces with topics ranging from
ACL rehabilitation, dry needling, and concussion
management, to foot & ankle biomechanics,
neurorehabilitation techniques and sports medicine.
New for 2025, the Business Advice theatre will be
entirely dedicated to translating clinical know-how
into a sustainable clinic or independent practice.
Sessions include ‘The no-fluff marketing plan
for therapists who hate marketing,’ ‘Know your
numbers,’ ‘Ethical client retention,’ and ‘Futureproof
your career: harnessing YouTube for income,
influence, and impact.’
Beyond lectures, there will be practical, hands-on
zones – where skills can be honed under expert
oversight. These sessions help bridge the gap
between theoretical learning and clinical application,
and are designed to help delegates take new
modalities and techniques back into their clinics.
The programme also offers valuable business
insight, guiding practitioners through marketing,
clinic management, branding, growth strategies
and long-term sustainability.
Beyond the sessions, the show fosters networking
and collaboration, bringing together peers,
exhibitors, clinicians, educators, suppliers and
potential partners under one roof. Delegates will
also gain exposure to the latest innovations, with
emerging devices, software and therapy tools
showcased live, giving them direct access to
vendor expertise and cutting-edge solutions
shaping the future of practice.
Therapy Expo is one of the few UK events
that consciously bridges the disciplines of
physiotherapists, osteopaths, chiropractors,
sports therapists, exercise rehabilitation instructors,
massage therapists, and neurologists, encouraging
cross-pollination of knowledge.
This year’s show promises to be more than just
a trade fair - it will be a dynamic, interdisciplinary
forum for clinical discourse, business growth and
innovation in rehabilitation. Whether you’re eager to
sharpen your manual skills, adopt the latest tech,
rethink your clinic’s business model, or connect with
peers across allied disciplines, the show offers a
curated mix of content, interaction and discovery.
Book your ticket or exhibit here:
https://www.therapyexpo.co.uk
28
HCM IS SPONSORED BY – SEE THEM ON PAGES 10-11
Stepping into simplicity
n modern practice, the hardest thing to protect isn’t
Irevenue or reputation – it’s time. Every form to fill,
every new product to evaluate, every explanation
to repeat adds another small weight to the working
day. The more options clinicians are offered, the less
space they have to focus on what really matters.
Preview
Footcare UK is taking a deliberate step in the
opposite direction: curating solutions that work
intuitively, explain themselves, and fit seamlessly
into daily clinical life. The aim is not to multiply
choice but to restore clarity – in how products are
used, discussed, and presented to patients.
At the forefront is Superfeet ® , one of the most
clinically validated insole brands worldwide. Its
structured heel cup and carbon-reinforced cap
guide natural motion rather than block it, supporting
reliable outcomes without moulding, lab delays
or lengthy explanations. The streamlined Active
Range distils that philosophy further, with just two
refined models – one cushioned, one structured –
simplifying fittings to two essential questions: what
is the patient’s arch height, and do they prefer a
softer or firmer feel underfoot?
With premium POS displays that bring a modern lift
to clinical spaces and a 60-day patient satisfaction
guarantee, Superfeet offers a professional-grade
solution that’s easy to recommend and reassuringly
familiar to patients.
If Superfeet ® offers structure, then Tuli’s ® brings the
cushioning that defines comfort. Its patented waffle
design mimics the body’s natural fat-pad mechanics,
creating lifetime-guaranteed heel cups and plantarfasciitis
supports that absorb impact and restore
comfort – and in this case, ‘lifetime guarantee’
really does mean life.
Powering the future of oxygen therapy
yperbaric Systems Ltd will be exhibiting at
HTherapy Expo on 26th-27th November at the
NEC, Birmingham on Stand: TA10.
Therapy Expo brings together exhibitors across
equipment, technologies, tools, and clinical innovations
– and Hyperbaric Systems is no exception.
At this year’s show, Hyperbaric Systems will
showcase their expertise in the manufacture,
maintenance, and sales of life-support systems and
Hyperbaric Oxygen Therapy (HBOT) chambers.
Originally established in the diving and tunnelling
industries, Hyperbaric Systems has since expanded
its scope to include standard and bespoke HBOT
chambers, offering the same rigorous levels of
technical excellence, safety, and operational support
that have long defined their work in other highpressure
environments.
With over 20 years of experience, the company’s
engineering pedigree is rooted in life-support and
pressure management
systems. Their capabilities
– from oxygen transfer
schemes and fire suppression
systems to full-face masks
and fume extraction
solutions – underline a deep
understanding of safetycritical
design. This expertise
has already earned the trust
of clinics implementing HBOT,
including one new client
from the MS Therapy sector,
who praised their ‘attentive
consideration of problems and
excellent service.’
Recognising that every
therapy centre has unique
needs, Hyperbaric Systems offers flexible, bespoke
configurations – from large multi-person chambers
to compact or containerised systems. This tailored
approach ensures that clinics receive a system
designed specifically for their space and purpose,
That same thinking continues with the X Brace
– designed to replicate kinesiology taping around
the heel and plantar fascia, giving patients an easy,
low-profile way to apply the same support technique
between appointments.
OrthoSleeve ® takes that independence further,
with compression and bracing sleeves for knees,
ankles, wrists and feet. Each design uses graduated
compression zones to aid circulation, reduce fatigue
and reduce the need for time-consuming taping –
keeping recovery consistent long after patients
leave the clinic.
Simplicity has a business logic as well as a clinical
one. Products that explain themselves are easier
to trust, easier for patients to adopt, and easier
for clinics to recommend with confidence. In a
profession where minutes matter, Footcare UK’s
philosophy is clear: focus on what works, leave out
what doesn’t, and bring clarity back to clinical care.
Find Footcare UK on the Innovation
Stand at Therapy Expo 2025, or email:
contact@footcareuk.com for brochures
and clinical pricing.
Please visit:
https://footcareuk.com
rather than being limited to offthe-shelf
solutions.
Because HBOT systems
represent a significant
investment, Hyperbaric Systems
provides a comprehensive, endto-end
service – from installation
through to ongoing maintenance
and operational support. This
ensures that systems remain
safe, functional, and profitable
for years to come.
By bridging industrial and clinical
sectors, Hyperbaric Systems
brings valuable cross-disciplinary
insight to the therapy world. The
company applies proven safety
practices and innovations from diving and tunnelling
to improve standards, reduce costs, and drive
innovation in clinical HBOT delivery.
As demand for HBOT continues to grow across
clinics, wellness centres, and the NHS, reliable
UK-based suppliers are more important than ever.
Hyperbaric Systems offers not only technical
excellence and adaptability, but also the advantage
of local service, faster response times, and full
compliance with UK and EU safety standards.
If you’re looking to explore or expand your use
of Hyperbaric Oxygen Therapy, partnering with
Hyperbaric Systems could make all the difference.
For more information, please see below:
01626 304006
jeff.neill@hyperbaricsystems.co.uk
https://hyperbaricsystems.co.uk
HCM IS SPONSORED BY – SEE THEM ON PAGES 10-11 29
Preview
Aquatic Rehabilitation and Exercise Academy
exercise accessible even to those with pain,
mobility challenges, or injury. Its natural resistance
gently builds strength, improves balance, and
enhances cardiovascular fitness, all without the
strain of traditional land-based exercise.
t Aquatic Rehabilitation and Exercise Academy
ALtd, also known as AREA, we pride ourselves
on delivering exceptional education globally. Our
story reflects a passion for teaching and helping
others gain the knowledge they need to deliver
high standards in the aquatic field. We cater for
a diverse audience, including beginners, athletes
and individuals with mobility challenges, ensuring
everyone benefits from our offerings.
Specialising in aquatic therapy, rehabilitation,
and fitness, we offer tailored programmes that
help individuals of all ages and abilities recover,
strengthen, and thrive. Water provides a unique
environment for movement. Its buoyancy supports
the body, reducing impact on joints and making
Our academy brings together experienced
rehabilitation specialists and aquatic exercise
instructors who work closely with each client.
Whether they are recovering from surgery,
managing a chronic condition, training for improved
performance, or simply seeking a gentle, effective
way to stay active, we’re here to guide them every
step of the way.
We proudly offer:
: Clinical Rehabilitation: Evidence-based aquatic
therapy for injury recovery, post-surgical support,
and chronic pain management.
: Wellness & Fitness Classes: Fun, low-impact
sessions designed to build strength, flexibility,
and endurance.
: Specialist Programmes: Tailored support
for neurological conditions, arthritis, mobility
limitations, and more.
: Professional Training: Accredited courses
for health and fitness professionals looking to
expand their expertise in aquatic exercise like
Aqua Natal.
: AquaStretch: Our AquaStretch technique
applied through personalised one to one
sessions.
What sets us apart is our commitment to
excellence. We provide a safe, supportive, and
inclusive environment. Our instructors are industry
leaders, passionate about making rehabilitation and
exercise enjoyable and effective. We see incredible
results every day with clients regaining confidence,
Prioritising the release of pain
re you looking for an approach that transforms
Athe complexity of chronic pain into simple,
practical skills that can be seamlessly integrated?
Every day, healthcare and wellbeing professionals
report facing similar challenges:
: Seeing an increasing number of individuals
experiencing pain that persists, fluctuates,
or recurs beyond the usual healing period
: Struggling to identify a clear cause, and
suspecting that the pain is being amplified or
sustained by more than physical damage
: Feeling confused or frustrated when pain
continues despite investing significant time, skill,
and professional expertise in approaches such as
manual therapy, exercise programmes, education,
graded movement, and lifestyle interventions
: Being overwhelmed by the current shift from a
purely biomedical perspective to the now widely
recognised biopsychosocial understanding
of pain, and unsure how to address the
psychological and social factors influencing pain.
Chronic Pain Release Therapy, known worldwide
as Steven Blake’s OldPain2Go ® offers an
innovative and effective approach that integrates
pain neuroscience and logic to help individuals
release long-term pain, predominantly within a
single focused session.
“By combining our innovative, logical perspective
with effective brain–body communication techniques
that directly engage the automatic processes often
operating beyond conscious awareness, we help
individuals understand why protection responses
persist and guide the brain to re-evaluate the level
of threat in light of the current circumstances. This
allows the system to complete its learning and stand
down from unnecessary protection.”
Prioritising the release of pain rather than merely
managing it, this practical, non-invasive approach
requires no physical manipulation, can be delivered in
person or online, and compliments existing recovery
strategies to achieve faster, more effective outcomes.
At this year’s Therapy Expo, Steven will deliver
clear, accessible explanations grounded in modern
pain science, along with a fresh perspective on
how lasting release is possible. His talks blend
science, logic, and compassion, bridging the gap
between research and real-world relief, inspiring
both professionals and the public alike.
Visit Steven and the team at Stand: TH31 to
explore how this evolving approach can enhance
your professional impact, expand your toolkit, and
help more individuals live free from long-term pain.
“We invite you to elevate your impact, join a
community leading the shift in this evolving field,
movement, and independence through the power
of water.
If you have a background in health, fitness,
rehabilitation, or simply a strong desire to help
others, we’d love to hear from you. Our accredited
training programmes provide the skills, knowledge,
and confidence needed to work safely and effectively
in the field of aquatic rehabilitation and exercise.
Contact
https://aquaticacademy.co.uk
https://www.instagram.com/aquatic.
rehab.exercise.academy
https://www.facebook.com/
AquaticRehabilitationExerciseAcademy
https://www.facebook.com/
AquaticRehabilitationExerciseAcademy
and make a meaningful difference, for yourself,
your profession, and the individuals you seek
to help.”
Stand & Talk details:
Stand: TH31 | Therapy Expo,
NEC Birmingham –
26th–27th November
Demo Zone Talk – Day 1,
1:15–1:45 pm (Chronic Pain
Science Made Simple in Practice:
The Move from Managing to Resolving –
delivered by speaker: Steven Blake, Founder of
OldPain2Go ® Chronic Pain Release Therapy)
Contact
07593 687506
support@oldpain2go.com
www.oldpain2go.com
30
HCM IS SPONSORED BY – SEE THEM ON PAGES 10-11
Innovative pain
management solutions
Preview
C
T Medical will be exhibiting at the Therapy
Expo on 26th-27th November 2025 at NEC
Birmingham Stand: TF30.
Established in 2020, CT Medical provides products
to clinical teams and healthcare professionals
looking for effective pain management and
tissue repair solutions. Based in Chesham,
Buckinghamshire, the company has quickly
developed a reputation in the rehabilitation
and sports injuries sector for its cutting-edge
technology and impeccable customer support.
CT Medical distributes specifically focusing on
shockwave and diagnostic ultrasound solutions.
Providing high quality solutions to patients and
care providers across the UK. The company is an
authorised distributor for EMS Swiss DolorClast
shockwave and the Konted wireless ultrasound
products, among others, and its products are
famed for their innovation and simplicity.
The Swiss Dolorclast Focus, for example, offers
first-line therapy for deep structural musculoskeletal
and bone pathologies. Its high energy output gives
optimal treatment results and addresses the root
cause of pain and inflammation, fostering natural
healing. Meaning users can experience fast and
long-lasting benefits from the very first session.
Its user-friendly function features an intuitive touchscreen
interface for seamless navigation, integrated
step-by-step treatment tutorial and pre-set protocols
for easy guidance. As well as, real-time monitoring
of key parameters and fully customisable protocols,
saving time to focus on the essentials.
The company also stocks the advanced T-Plus
medical device. This device promotes targeted
blood flow within the body to speed up functional
recovery and improve metabolic efficiency. Its
innovative electrode design and unique ability to
transfer significant energy to tissues without the
need for conductive cream, allows for a wider
and more effective range of action. By stimulating
both thermal and non-thermal effects in biological
tissues, the T-Plus can enhance blood perfusion
and microcirculation, elevate temperature and
promote vasodilation as needed.
Its power, depth, speed, precision and electrode
materials all contribute to its exceptional
performance, facilitating efficient electrical signal
transfer to bodily tissues and offering great potential
for enhancing performance as well as wellbeing
for healthcare professionals, athletes and wellness
enthusiasts alike.
CT Medical’s latest innovation is the Konted Wireless
Ultrasound. A new product to the UK, this affordable
diagnostic ultrasound is a great introduction to
practice and offers a plethora of features. Its
dual head ultrasound probe isn’t as expensive as
traditional ultrasound and, as a Wi-Fi ultrasound
probe, users can scan multiple body parts with just
one whole body abdomen ultrasound probe.
The Konted Wireless Ultrasound comes shipped
with 15 presets and 18 body marks. One end of
the dual head full body ultrasound scan can meet
the requirements of abdominal liver, gallbladder,
spleen and kidney examination, and can also
scan cardiac ultrasound, gynecological uterine
appendages and other parts. The other end
can also examine superficial blood vessels,
nerves and tendons. Meaning the device offers
a diverse range of capabilities at a reasonable,
full body ultrasound cost.
All of CT Medicals products, particularly
the EMS Swiss DolorClast devices, offer
clinically proven and effective solutions for
pain management and tissue repair. Pain
syndromes like myofascial pain, greater
trochanteric pain, trigger points, lumbar
and cervical pain as well as pelvic pain
can all be treated via CT Medial’s range
of solutions and the its products can be
applied to a variety of musculoskeletal issues.
The company also provides comprehensive training
on its products. Ensuring their safe, and effective,
use. Its famed Medical Educational Academy is
supported by The Swiss DolorClast Academy and
stands as a premier educational platform, providing
cutting-edge training for the next generation of
Extracorporeal Shockwave Therapy (ESWT) experts.
Offering dynamic shock wave training programs
globally, its aim is to disseminate in-depth
knowledge about ESWT and elevate treatment
outcomes to their highest potential. Through the
Academy’s robust educational resources and
compelling user endorsements, it drives the clinical
effectiveness and safety of the Swiss DolorClast
Method. Ensuring patient contentment and
elevating practices to new heights.
For CT Medical transparent education is central
to doing business in the healthcare sector and the
company openly invites inquiries and offers demos
for their products, showcasing its dedication to
collaboration and customer engagement. Its team
comprises experts in pain management, with decades
of experience and their expertise sets the company
apart. Informing not only stock but also providing
assistance and advice to customers across the world.
CT Medical Sales Limited’s continued growth and
focus on providing high-quality products and training
demonstrates the company’s commitment to
expanding their presence in the medical industry.
With its dedication to offering the latest pain
management and scanning technology
to practitioners across various fields,
CT Medical is poised to become a
market leader in the sector.
Join us at our stand for your chance to
WIN a cutting-edge Konted Wireless
Ultrasound Scanner absolutely FREE! This
portable, easy-to-use device brings powerful
imaging right to your hands – perfect for fast
assessments, on-the-go diagnostics, and
modern clinical practice. Simply stop by, say
hello, and enter our free prize draw. Don’t
miss this opportunity to enhance your toolkit
with the latest in ultrasound technology!
For more on CT Medical, please see below:
07469 241209
chris@ctmedsales.co.uk
https://ctmedical.co.uk
HCM IS SPONSORED BY – SEE THEM ON PAGES 10-11 31
Preview
GoClinic AI: Healthcare
technology solutions
xperience how GoClinic
Eis redefining the first
patient consultation at
Therapy Expo 2025. Our
Intelligent Pre-Assessment
tool gathers comprehensive
patient histories before their
appointment, empowering
clinicians to begin meaningful
treatment from the very first
session.
Developed for and designed by
MSK professionals, GoClinic’s
adaptive questionnaires mimic
expert clinical interviews,
saving over 15 minutes per
session, enabling hands-on
treatment in 90% of first
sessions, and ensuring a
consistently high standard of
care across your team.
Patients are automatically sent a
simple, AI-guided pre-assessment form
before their first appointment, with 80%
completion rates. Their responses are
instantly transformed into structured
clinical notes, freeing practitioners
from admin and allowing them to
focus on what truly matters: delivering
exceptional patient outcomes.
HEALTHY FOOD & DRINK News
upply chain distribution expert
SACI Group has urged the food
industry not to be caught off guard
by the government’s sweeping junk
food advertising ban, set to come
into force next year.
After many years of consultations
and impact assessments, the
government is moving forward with
the ban and has now released a list
of in-scope products, businesses,
and services that
will be affected.
From October 2025,
the ban will apply
to any product
from one of 13
product categories
that also scores
above four points
in the government’s
nutrient profiling
scores, or above
one point for
beverages.
Come by the Demo Zone at 15:15
on 26th November or 9:55 on 27th
November to see GoClinic in action,
or visit our Stand: TG3 to try it
yourself!
Can’t make it to the show?
Discover more and sign up for
a free trial at: https://goclinic.ai
ACI Group urges food industry
focus on recipe reformulation
ahead of junk food advertising ban
Products that fall in-scope of the
ban will face advertising restrictions
both on television and online.
ACI is a staple of the UK supply
chain, having over 30 years of
experience helping suppliers and
manufacturers connect across
the world to bring novel products
to the UK market. Its exclusive
portfolio of food ingredients and
additives, under its Naturis brand,
includes plant-based proteins,
fibre sources, gluten replacers,
and value-adding ingredients.
To learn more about ACI’s
portfolio of products for the
food industry, please visit:
www.acigroup.biz
Keiser: Commercial &
home fitness equipment
sing pneumatic
Utechnology, Keiser
strength equipment
provides a consistent force
through the full range of
motion to help strengthen
muscles. Physiotherapists
can control the movement
isotonically and
isometrically with the
ability to incrementally
add load during any phase of these
movements. With the ability to modify
resistance levels at just 0.1kg at a
time, perform single limb movements
and measure peak force, physios can
assess, measure and prescribe safer,
scientifically based exercises to treat
a wide range of conditions.
Manny Patel, Consultant
Physiotherapist for Keiser UK notes
that many professionals are keen to
learn more and to elevate their exercise
prescription but are unsure where to
start and shares some key tips:
Increase your options
Many physiotherapists avoid traditional
strength-based machines based on
research and feedback from clients.
Often, therapists’ default to what is
Ole & Steen celebrates summer
with a fresh new partnership with
rude health and the launch of the
summer social
uthentic Danish bakers Ole &
ASteen today launches its brandnew
Summer Social and an exciting
new partnership with Rude Health.
Bringing together two brands
with a shared passion for quality,
taste, and feel-good living, the
collaboration kicks off a season of
indulgent treats, refreshing drinks,
and community-driven events
across London.
Launched 5th May, Ole & Steen’s
highly anticipated Summer Social is
a summer twist on its much-loved
signature Social.
This seasonal special is a beautifully
braided sweet dough pastry, filled
with luscious vanilla custard and
vibrant mixed berry compote,
finished with a delicate glaze of icing
and a sprinkling of dried berries.
The treat is available as a slice
(from £4.65), half (£12.45), or whole
(£20.95), it’s the ultimate sweet
pastry for sunny days and summer
celebrations.
safe and known to avoid
pain and never truly push
their application of exercise
prescription for their clients.
Improve your understanding
Physiotherapists should
remember that they can
strengthen a muscle in
a variety of ways from
isometric, concentric
and eccentric movements. When
designing a strengthening exercise
plan, ensure that you also include
the principles of overload, specificity,
progression, and reversibility into the
client’s programmes.
Upsell services
Providing strength-based exercises as
a home exercise plan is an effective
way to help the customer recover
quicker. For clinics wishing to grow,
consider if your clinical space has the
scope to extra services or equipment
to help improve the client experience
and add real value to their problems.
To learn more about Keiser
Clinical solutions, head to:
www.keiseruk.com
The partnership with Rude Health,
a British brand celebrated for its
organic, plant-based foods and
vibrant approach to health, is at
the heart of the Summer Social
celebrations.
Together, the two brands have
crafted an exclusive, limited-edition
drink, the Iced Oat Berry Matcha. A
refreshing blend of fruity raspberry
purée, creamy Rude Health organic
oat milk, and a bold matcha shot,
served over ice. It’s the perfect
accompaniment to a Summer
Social slice and embodies the lively
spirit of the collaboration.
For more details on the Ole
& Steen app, latest menu
offerings, and Summer Social
events, please visit:
oleandsteen.co.uk/app
32
HCM IS SPONSORED BY – SEE THEM ON PAGES 10-11
FINANCIAL SERVICES Company of the Month
Business
finance made
simple
In this issue of Healthcare Matters we
have featured Satellite Finance as our
Financial Services Company of
the Month
atellite Finance
is a business
Sfinancial services
company based in
Newport, UK. Since
2008 it has been
supporting businesses
across a variety of
sectors looking for
finance asset finance
for refits, vehicle finance,
invoice financing, commercial
mortgages, or loans to grow their
enterprises.
For the medical sector, Satellite Finance has become
renowned for solutions designed specifically
for dentists, doctors, opticians, vets and other
associated healthcare businesses.
As a financial broker, Satellite Finance knows
asset finance, loans, leasing, hire purchase,
factoring and commercial mortgages inside out.
Its experience working with healthcare businesses
of all sizes, across all different sectors means
the company has an in-depth knowledge of the
specific issues facing healthcare companies as
well as individual entrepreneurs.
Satellites Finance performs tasks such as
assessing eligibility and handling paperwork, as
well as comparing deals between its network of
lenders and advising clients on the best finance
structures. Whether clients are looking for asset
finance to update or upgrade existing surgery
equipment or start a new practice, a business loan
for refurbishment, a personal loan to purchase
a new vehicle
or even a tax
loan; Satellite
Finance has
the financial
solutions to
provide the best options available.
Especially interesting to start-ups in the
healthcare industry, is Satellite Finance’s
support of GGS loans. A GGS loan is a
loan offered under the Growth Guarantee
Scheme, a government-backed finance product in
the UK designed to help smaller businesses invest
and grow. The British Business Bank manages
the scheme, which provides a 70% guarantee to
lenders. While the borrower remains 100% liable
for the debt, the guarantee encourages lenders to
provide finance on more favourable terms, often
on the same terms as standard commercial loans.
The company works closely with many of the
leading equipment suppliers and have a range of
solutions to ensure client’s
requirements are met.
Satellite Finance also has
an in-depth understanding
of the specific tax issues
relevant to each medical
professional and works
on client’s behalf to
ensure each transaction
completes as quickly as
possible and on time.
Satellite’s Finance’s edge
stems from the close
relationships it’s developed with over 60 banks
and lenders, as well as effective utilisation of its
own funds. This has allowed the company to
facilitate the lending of more than £500 million to
over 4,500 customers.
Because the company covers asset finance, invoice
finance, commercial mortgages and more; clients can
access multiple types of finance through one broker.
Saving them time and money in the long run. Satellite
Finance’s small team has years of experience in the
sector and the team’s efficient size keeps its service
personal. It also has a high acceptance rate, even
if clients have been refused by a bank, and it aims
to have funds transferred quickly (in some cases
within 24 hours, depending on the finance type.)
As the company looks towards the future it hopes
to continue growing its client base by
remaining dedicated to putting client’s
needs first. Offering the best financial
solutions no matter what size they are.
If growing or developing your business
is on your agenda for this year, Satellite
Finance is the perfect partner for your
business’s next exciting step.
For more on Satellite Finance,
please see below:
01633 262722
info@satfinance.co.uk
www.satellitefinancelimited.com
HCM IS SPONSORED BY – SEE THEM ON PAGES 10-11 33
CLEANING, HYGIENE & LAUNDRY Matters
Monorails UK: Keeping
your workflow on track
onorails UK are a fairly new
Mname in the business, but their
team has a wealth of experience in
the sector.
Started a year ago by husband and
wife Shaun and Jessica Powell,
Gloucestershire-based Monorails
UK offers the full range of services
from creating bespoke designs to
supplying vital spares.
The couple and their colleague
Zibi have between them more than
30 years’ experience, having all
worked for the now defunct Innova
Systems for many years.
Shaun has 15 years’ experience on
the engineering side while Jessica
runs the backroom side dealing
with suppliers, admin, and sales.
She said, “At Monorails UK,
we are proud specialists in the
manufacture, installation, and
maintenance of bespoke laundry
handling and conveying systems
for commercial and industrial
environments.”
“With years of hands-on experience
in the laundry and materials
handling sectors, we understand
the daily challenges our clients
face – and we are here to help
solve them.”
“Whether it’s a new build, a
system upgrade, or scheduled
maintenance, our mission is simple:
To keep your laundry operations
running smoothly, safely, and
efficiently.”
Monorails UK now owns the rights
to Innova’s products and carries all
of its spares as well as aftermarket
parts for other rail brands.
Contact
+44 (0)7498 101267
admin@monorailsuk.com
Searches for ‘clothes lines’
have increased by 50% this
week as people look to let
their laundry dry in the sun
ith the heatwave hitting the
WUK this week, Brits across the
country are preparing to make the
most of the rare sunshine and with
that, laundry loads may pile up faster
than ever, from sweaty gym kits to
muddy picnic blankets.
Keeping clothes fresh during a heatwave
can be a chore, but luckily, there’s an
easier way to stay on top of it.
Cleaning and laundry expert,
Dr. Beckmann’s Magic Leaves
Laundry Detergent Sheets are the
perfect solution with their lightweight,
mess-free formula making them ideal
for quicker, more efficient washes at
temperatures as low as 20°C. Simply
pop one sheet into the washing machine
drum and watch it fully dissolve, leaving
no sticky residue behind and saving you
both energy and effort.
If you’re looking to refresh your
wardrobe after a long day in the
sun, Dr. Beckmann’s Magic Leaves
Laundry Detergent Sheets will keep
your clothes looking and smelling
fresh throughout the heatwave.
Please see product highlights
below:
Dr. Beckmann’s Laundry
Detergent Sheets are available
in Colour Protect, Bio, and Non-
Bio at a wide range of retailers
and online via Amazon and the
Dr. Beckmann website RRP
from £3.99.
www.dr-beckmann.co.uk
34
HCM IS SPONSORED BY – SEE THEM ON PAGES 10-11
CLEANING, HYGIENE & LAUNDRY Matters
Introducing our new Crystalbrite premium Jade Bio
Laundry Detergent
For decades, the Crystalbrite range has
stood as a trusted favourite among cleaning
professionals, known for its efficiency,
fabric care excellence, and reliable results.
Now, we’re building on that reputation with
an exciting new addition that reflects our
commitment to continuous innovation and
performance.
We’re proud to unveil Crystalbrite Premium
Jade Bio Laundry Detergent – a premium
biological formula designed to deliver
exceptional cleaning power, all while
being gentle on fabrics and kinder to the
environment.
What makes it different?
Crafted with professional users in mind,
Premium Jade Bio Laundry Detergent brings
together advanced cleaning capabilities with
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Here’s what makes it stand out:
: Quick & easy stain removal: Tackles tough
marks efficiently, saving time and effort.
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Helping garments retain their vibrancy over
multiple washes.
: Delivers results even in cold washes:
Saving energy without sacrificing
cleanliness.
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optical brighteners, phosphates, and EDTA.
: Low dose formula: Achieves high
performance with less product, helping to
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With its fresh, floral fragrance, Crystalbrite
Premium Jade Bio not only cleans deeply but
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Product code: CB-PJBLD-10
Pack size: 10L
This is the ideal solution for businesses and
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Crystalbrite Premium Jade Bio Laundry Detergent
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Want to learn more?
For more details or to place an
order, please contact your Cleenol
sales representative or email:
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Please visit:
https://www.cleenol.com
Medstrom ECO: The future of patient hygiene
What is ECO?
In a sector that has seen
little innovation, the
Medstrom ECO portable
patient shower offers a
revolutionary alternative
to traditional bed bathing.
Using hydro-molecular
technology, it transforms
water into small droplets,
dispensing at 100 microns
through a stylus. This
precision washing ensures
only intended areas are
cleaned, preventing
water from spreading to
surrounding surfaces or
dispersing into the air.
Addressing the challenges
of patient washing
Traditional bed bathing
can be unsustainable,
undignified, and timeconsuming
for both patients and caregivers.
The process typically involves manually
adjusting water temperature, using large
amounts of water, and ‘scrubbing’ patients,
which can be harsh on sensitive skin.
Caregivers can also experience physical strain
from awkward postures while repositioning
patients, increasing injury risk.
ECO transforms this experience by making
patient washing quicker, more comfortable, and
efficient. Its automatic water
heating system maintains
a consistent temperature
for the wash duration,
eliminating repeated refilling
of pulp bowls. With each
wash typically taking 10-15
minutes, ECO frees up
crucial time for patient care.
Additionally, the hand-held
stylus delivers a targeted,
warm spray, reducing
excessive scrubbing while
ensuring a thorough clean.
By minimising the physical
effort required to reposition
patients, it also reduces
manual handling strain for
caregivers. At the same
time, the stylus empowers
patients to participate in
their own hygiene when
possible, restoring dignity
and independence. Specifically, plus-size, endof-life
and critical care patients who face the
most considerable physical challenges. Instead
of simply being ‘wiped down,’ patients feel
refreshed and truly clean, able to wash their hair
and reach areas that would otherwise be difficult.
ECO also significantly reduces water
consumption, cutting average usage per
patient from 10 litres to just 500ml – supporting
the NHS net-zero sustainability goals.
Patient and caregiver reception
Since its deployment across 40 hospital
wards, ECO has received overwhelmingly
positive feedback. One Healthcare Assistant
noted, “It was quicker than using a [traditional
wash] bowl, less water was wasted, and the
bed was less wet.”
Likewise, many clinicians realised that use
of ECO significantly reduced use of towels
and wipes during the bed-bathing process.
Patients have also praised the experience,
with one noting, “It’s been great washing my
hair, I feel fresh and clean. And I can wash
areas I can’t get to as easily.”
Find out more
Discover how ECO can benefit your
healthcare facility. Visit Medstrom online
to learn more: www.medstrom.com/
product/eco
HCM IS SPONSORED BY – SEE THEM ON PAGES 10-11 35
ELECTRIC VEHICLES Matters
Bradshaw EV
announces
exclusive
partnership
with Glutton
Bradshaw Electric Vehicles, one of
the country’s leading providers of
waste management vehicles, has
announced that it has been named as
the sole distributor in the UK for street
cleaning equipment specialist, Glutton.
Glutton, headquartered in Belgium, has
over 25 years of experience developing
innovative, eco-friendly street-cleaning
solutions, with machines operating in
more than 8,000 towns and cities across
85 countries.
The partnership comes at a time where
the company is looking to establish
its presence further in the UK, with
Glutton looking to leverage Bradshaw’s
established reputation as a trusted
distributor of specialist electric vehicles
across the country.
Bradshaw, which manufactures electric
tow tractors and industrial equipment, are
also distributors of Taylor Dunn, Goupil,
and Club Car products.
Glutton specialises in creating efficient,
eco-friendly street cleaning solutions
designed to maintain cleanliness in
public spaces. Their product range
includes the Glutton Collect street
vacuum cleaner, which is engineered
for efficient litter collection in urban
environments, and the Glutton H 2
O
Perfect, which utilises a 60-litre
pressure washer as an effective
cleaning and disinfectant working
alongside the powerful vacuum.
The Glutton vacuums are expertly
designed for local authorities and
industries focused on cleanliness in public
spaces. Their eco-friendly design enables
efficient litter collection in urban areas,
including streets, parks, and transport
hubs, keeping locations safe and inviting.
With a focus on effectiveness and ease of
use, they can navigate tight spaces and
operate quietly, making them ideal for
busy environments. By swiftly managing
litter, they enhance the visual appeal of
public areas and promote public health
by reducing debris-related hazards.
Known for their powerful suction, long
battery life and ability to clean various
types of surfaces and collect a wide
range of debris, the Glutton models
are set to complement Bradshaw’s
increasingly popular waste-collection
vehicle range.
With growing demand from councils and
contractors for sustainable, zero-emission
solutions, the partnership is expected to
provide a significant boost to ensuring
cleaner and greener urban environments
across the UK.
Speaking on the newly formed
partnership, Ramsy Labassi, Marketing
Manager at Bradshaw Electric Vehicles,
said, “Bradshaw’s ethos has always
been to offer cost-effective and efficient
solutions that make everyday tasks
simpler and easier, and the Glutton fits
the bill perfectly. Waste management
operations are evolving as councils and
organisations from the private sector face
increasing pressure to deliver cleaner
environments while reducing emissions
and operational costs.”
“Glutton complements our waste and
street cleansing range of vehicles. It
caters to a direct need for customers,
both existing and new, who are seeking
a practical solution to keep either towns,
cities or industrial sites clean.”
“Adding Glutton to our line-up enables us
to deliver a complete end-to-end solution
for waste management and urban
maintenance, and as such, we’re proud
to have been appointed as their exclusive
UK distribution partner.”
Contact
+44 (0)1780 782621
https://www.bradshawev.com
36
HCM IS SPONSORED BY – SEE THEM ON PAGES 10-11
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