Aircraft IT MRO V14.3 Q3 2025

CASE STUDIES: WILLIS AVIATION SERVICES LTD (WASL) • NORSE ATLANTIC AIRWAYS • CHINA AIRCRAFT SERVICES LIMITED (CASL) • AIR EUROPA

Q3/2025 • V14.3

ADVANCED ANALYTICS AT NORSE ATLANTIC

Accessing the data that aircraft generate

WILLIS AVIATION

SERVICES LIMITED

A complete MRO

solution for a start-up

CHINA AIRCRAFT

SERVICES LIMITED

From paper to digital:

a transformation

AIR EUROPA

A digital supply chain

transformation with

mobile warehouses

AIRCRAFT IT FOCUS: ICF • QOCO SYSTEMS LTD • BYTZSOFT TECHNOLOGIES VENDOR JOB CARDS: QOCO SYSTEMS LTD • FLYDOCS • TRAX • AEROATEAM

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info@aeroateam.com

www.aeroateam.com

AIRCRAFT IT MRO: WELCOME

COMMENT

Aircraft IT MRO: Making the best

use of data and implementing new

solutions that add value to MRO

WORDS: ED HASKEY

AIRCRAFT IT MRO

Publisher/Editor

Ed Haskey

E-mail: ed.haskey@aircraftit.com

Telephone: +44 1273 454 235

Website: www.aircraftIT.com

Chief Operating Officer

Scott Leslie

E-mail: scott.leslie@aircraftit.com

Copy Editor/Contributor

John Hancock

E-mail: john@aircraftit.com

Magazine Production

Dean Cook

E-mail: deancook@magazineproduction.com

AircraftIT MRO is published bi-monthly and is an

affiliate of Aircraft Commerce and part of the

AviationNextGen Ltd group. The entire contents

within this publication © Copyright 2025

AviationNextGen Ltd an independent publication

and not affiliated with any of the IT vendors or

suppliers. Content may not be reproduced without

the strict written agreement of the publisher.

The views and opinions expressed in this publication

are the views of the authors and do not necessarily

reflect the views or policies of their companies or of

the publisher. The publisher does not guarantee the

source, originality, accuracy, completeness or

reliability of any statement, information, data, finding,

interpretation, advice, opinion, or view presented.

We know that our readers are hungry for

information so, in this issue you’ll find a

smorgasbord of topics that matter to

the MRO professional. Whether your

business is implementing an MRO IT solution for the

first time or moving from a legacy software to a new

digital solution, there needs to be a lot of

consideration of what the business needs and

planning to ensure that disruption is minimized and

that the implementation timetable is met. And all

solutions today need data, the more data they have,

the more value they can deliver. The growing number

of new- and next-generation aircraft can generate

vast quantities but, to be of use, that data has to be

harvested, managed and used which is a challenge in

its own right.

Willis Aviation Services Ltd (WASL) is an

independent MRO which has recently established a

new operation in the UK and needed a full MRO IT

solution to help manage early and longer-term

bookings. Their case study will tell you how they

achieved with at the same time as starting the new

business. China Aircraft Services Limited have

chronicled how they brought a legacy paper-based

business right up to date and future ready with a new

digital solution. You can read how this busy MRO

made the transformation.

Norse Atlantic Airways is a low-cost, long-haul

carrier with an all Boeing 787 fleet that generates

large quantities of data. The case study is about how

they found and implemented a solution that would let

them access, harvest and use all of that data. Any

MRO operation’s efficiency is dependent on the

supply chain to ensure that the right tools and parts

get to the right place at the right time. Air Europa had

a good process for that but took the opportunity of a

major move to re-think and modernize their deliveries

process with a mobile warehouse solution. You can

read how that was achieved.

Our various columns have brought lots of useful

ideas to readers and we have now brought them all

under one banner as Aircraft IT Focus pieces, each

focusing on one specific facet of this multi-faceted

business. In this issue, Allan Bachan considers how to

select the right IT solution for your business; Petri

Jormanainen and Mikko Lietsalmi explain how AI

can improve MRO workforce planning and Yusuf

Saifee explains why aviation must go beyond

compliance and use the data that it generates to

improve the business.

Job Cards have been completed from QOCO

Systems Ltd, flydocs, Trax and AeroATeam. There is

also our regular round-up of news and technology

developments and the comprehensive ‘MRO Software

Directory’; this is Aircraft IT MRO, how to make full

use of technology.

AIRCRAFT IT MRO • Q3/2025 • 3

AIRCRAFT IT MRO: V14.3

CONTENTS

06 Latest News and

Technology updates

Keep up to date with the changing world of IT

36 CASE STUDY: Norse Atlantic

Airways goes for

advanced M&E analytics

Sander de Bree, Founder and CEO, EXSYN

Aviation Solutions

Norse Atlantic Airlines, a low-cost long-haul carrier,

found a solution to access, manage and use their data.

44 VENDOR JOB CARD: flydocs

Megan Keene, Head of Customer Success at

flydocs, completes her Job Card.

46 AIRCRAFT IT FOCUS: Selecting a

suitable system

Allan Bachan, VP, Managing Director, MRO

Operations, ICF

Selecting the right IT for your organization can be a

challenge but Allan has a process to ensure that

you get it right.

48 CASE STUDY: Logistics challenges

overcome in Air Europa’s

digital transformation

Helena Carchenilla Valle, Supply Chain Manager,

Elisa Abou Saada, Supply Chain Project Leader

and Arnau Losada Pascual, Project Manager

Business Transformation, all at Air Europa

Air Europa’s digital supply chain transformation with a

mobile warehouse, delivered a new stock application

and efficiency gains.

56 VENDOR JOB CARD: AeroATeam

Jim Buckalew, Founder and CEO of AeroATeam,

completes his Job Card.

58 CASE STUDY: A complete MRO

solution for Willis Aviation Services

Limited (WASL) and Willis Lease

Finance Corporation (WLFC)

Colin Gamson, Technical Consultant, Willis

Aviation Services Limited and Richard Lansbury,

Sales Director, Veryon

Read how Willis Aviation Services found a complete

MRO solution for their new operation at

Teesside in the UK.

64 AIRCRAFT IT FOCUS: AI and

automation in workforce planning:

hype or reality?

Petri Jormanainen, Business Development Director

and Mikko Lietsalmi, Business Development

Director, both at QOCO Systems Ltd

Making sure that AI adds capability to handle the

complexities of workforce planning in

aircraft maintenance.

66 VENDOR JOB CARD: Trax

Rajan Bindra, VP of Business Development at Trax,

completes his Job Card.

68 CASE STUDY: China Aircraft

Services Limited’s Digital

Transformation Journey

Khaled Fhmmawy, Head of Technical Services,

China Aircraft Services Limited

How China Aircraft Services Ltd. (CASL) transformed

their MRO business from a legacy paper-based system

to a digital solution.

76 AIRCRAFT IT FOCUS: Flying

Smarter: Why Aviation Software

Must Go Beyond Compliance

Yusuf Saifee, CEO – BytzSoft Technologies

Airlines and operators must be compliant and

compliance generates data which can be used to

improve the way the business is run.

78 VENDOR JOB CARD:

QOCO Systems Ltd

Mikko Lietsalmi, Business Development Director at

QOCO Systems Ltd, completes his Job Card.

80 MRO Software directory

A detailed look at the world’s leading

MRO IT systems.


NEWS & TECHNOLOGY

MRX Systems Unifies CAMO,

MRO and Operations


As aviation maintenance becomes

digital, the challenge is no longer to

replace paper. It’s to make every

department speak the same language.

Most CAMOs, MROs, and flight ops

still work in separate systems,

duplicating data and multiplying

emails to confirm what the software

should already know.True progress

comes from connection: a single digital

flow linking every step, from

planning to billing.

From isolated data to a

continuous workflow — With MRX

Systems, when a maintenance event is

planned, the CAMO issues a work order,

the MRO receives it instantly, and

technicians access tasks on tablets

through eJobCards. Findings, parts,

and CRS signatures flow back

automatically, updating the aircraft

status in real time.

Even between different

organizations, the flow continues.When

a CAMO outsources a task to an

external MRO using the Blue EYE Suite,

a maintenance order can automatically

generate a quotation inside the partner

MRO’s database. As work progresses,

updates and final reports return

automatically to the CAMO system.

No duplication, no manual import,

just one shared maintenance story

across two companies.

Real-time logistics integration

— Maintenance efficiency depends

on having the right parts available at

the right time.With Blue STOK,

inventory and maintenance data

are fully synchronized: parts used in

a job instantly update stock levels,

trigger re-order thresholds, and link

to preferred suppliers.Delivery

notes, certificates, and purchase

orders are automatically attached

to the corresponding work order,

providing end-to-end visibility from

the hangar to the storeroom.The

result is leaner logistics, fewer

shortages, and a faster turnaround

for every project.

One ecosystem, four perspectives

— Integration has been MRX Systems’

philosophy for more than a decade.Its

modular ecosystem connects all

departments through one

shared database:

• Blue EYE — Airworthiness &

maintenance planning

• Blue MRO — Maintenance

execution & reporting

• Blue STOK — Logistics &

inventory management

• Blue OPS — Flight operations

& crew planning

Together, they create a single

digital thread running from planning

to billing, across all devices, users,

and locations.

Integration as a mindset — When

planners, technicians, and managers

share the same system of record,

collaboration becomes effortless.

Read the full story on Aircraft IT Website.

C

M

Y

CM

MY

CY

CMY

K

Evolving aviation

maintenance

with mobile and

cloud solutions

International: +1-305-662-7400

US toll-free: +1-877-264-8729

Email: sales@emro.com

www.trax.aero

NEWS & TECHNOLOGY

OASES launches all-new

web-native MRO software

and AI-powered tools

Tech that answers

the important questions

Q: Are my technical

records secure,

audited and accurate?

Q: Can I quickly and easily

demonstrate compliance

to an inspector?

Q: Will my asset

meet lease return

conditions?

Q: How can I best optimise

maintenance to reduce

out of service time?

FIND OUT HOW YOU CAN TAKE FLIGHT:

www.flydocs.aero

OASES, a leading

provider of

aviation M&E

software,

announced in

mid-September

2025 the launch of

OASES Lumina, its

all-new web-native

maintenance and

engineering

platform. Built

from the ground

up, OASES Lumina

delivers faster

performance, seamless accessibility,

and modern workflows for airlines,

CAMOs, and MROs worldwide.

Alongside OASES Lumina, the

company introduced two powerful

AI-driven solutions: ASK OASES, a

natural language data and analytics

agent, and OASES DocuMentor, an

intelligent documentation assistant.

Together, these innovations represent

the most significant leap in the

company’s history.

“OASES Lumina and our AI-enabled

modules represent the future of

aviation maintenance,” said Paul Lynch,

Group Managing Director at OASES.

“We are delivering secure, powerful

tools that make data and

documentation genuinely usable.”

OASES Lumina Highlights:

• Fully web-native access on any

device, with no installs

or RDP required.

• Redesigned workflows for speed,

clarity and reduced training time.

• Future-proof architecture with

modular security and integrations.

• Rebuilt mobile app with

offline functionality.

“When we acquired OASES in 2019,

we recognized its incredible potential,”

said Costa Tagalakis, Investment

Partner at TAG Software Group. “Since

then, we’ve focused on unlocking that

potential through strategic investment

in people, technology and innovation.

The new OASES brand, all-new

AI-powered tools and OASES Lumina

are the realization of that vision.”

Read the full story on Aircraft IT Website


NEWS & TECHNOLOGY

Veryon announces acquisition of EBIS

In early November 2025, Veryon, a leading provider

of information services and software solutions for the

aviation industry, announced the acquisition of EBIS

from Tronair. With this acquisition, Veryon is expanding

its aviation maintenance solutions by adding

comprehensive ground support equipment (GSE)

asset management capabilities, along with a nextgeneration

maintenance management solution used

by Part 145 repair stations, FBOs, charter operators,

airlines, and maintenance providers around the world.

Many aviation maintenance providers still operate

with outdated, disconnected systems that make it

difficult to manage assets both on the ground and in

the air. The addition of EBIS to the Veryon family creates

a single, intelligent platform that unites every aspect of

maintenance and asset management to improve

efficiency, uptime, and visibility across the operation.

“Veryon recognizes that aircraft maintenance

complexity has increased and that ground handling

assets have been overlooked. MROs have limited

software choices and are asking for greater ease-ofuse,

intelligence, and automation to modernize their

operations,” said Kris Volrath, Veryon’s Senior Vice

President of Product. “By adding EBIS to our product

portfolio, Veryon addresses these market gaps and

creates an even more compelling value proposition by

reducing complexity and costs for MROs

and operators.”

With the addition of EBIS products to its portfolio,

Veryon is redefining the maintenance technology

landscape with a next-generation experience for

commercial, general, and business aviation operators

and MROs. With EBIS for MRO, maintenance

providers, service centers, and FBOs can operate

more efficiently and stay better connected to the

operators they serve by seamlessly integrating with

Veryon Tracking for real-time aircraft maintenance

workflows and insights. The addition of EBIS extends

these capabilities to ground assets, enabling

organizations to manage and maintain their entire

fleet — from aircraft to equipment — within a single,

connected ecosystem.

“EBIS’ mission, from inception, has been to

empower aviation maintenance teams with

approachable digital solutions that transform their

organizations,” said Santosh Nachu, EBIS’ General

Manager. “We are excited to accelerate this mission by

joining Veryon and leveraging its vast aviation

maintenance data, AI-driven capabilities, and scaled

organizational strength.”


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NEWS & TECHNOLOGY

Trax expands JetBlue

relationship with additional

eMobility app and cloud hosting

Trax, a leading global provider of

paperless aviation maintenance and

engineering software products,

announced, in mid-July 2025, the

expansion of its agreement with

JetBlue Airways to include an

additional eMobility app and Trax’s

cloud hosting solution. JetBlue’s

adoption of supplementary Trax

technologies is part of the company’s

modernization vision to completely

digitize the processes of its

TechOps function.

JetBlue presently relies on Trax’s

solutions to manage the airworthiness

and regulatory compliance activities of

its growing fleet of more than 280

aircraft. The addition of Trax solutions

to JetBlue’s agreement demonstrates

the ease of bundling Trax’s offerings to

multiply customer benefit. Specifically,

JetBlue’s introduction of Trax’s

eMobility Planning Control app will

enable JetBlue to streamline

maintenance planning and scheduling,

increasing technician efficiency and

reducing the risk of operational

disruptions. This implementation also

positions JetBlue for its planned future

upgrade to further Trax solutions,

including eMRO.

Trax’s cloud hosting is the

company’s fastest-growing digital

transformation solution. Hosting

JetBlue’s services on Trax’s reliable and

scalable infrastructure minimizes

operational cost and enables JetBlue to

focus on core business activities

through effective resource allocation.

Trax will provide 24/7 monitoring and

support from its Miami and Chennaibased

Hosting Operations Centers,

utilizing a series of advanced

dashboards to provide proactive

performance management and

real-time support.

“Trax is honored that JetBlue has

chosen to develop their digital strategy

The connected

MRO maintenance

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NEWS & TECHNOLOGY Aircraft IT eJournal_MRO Q3_2025.pdf 1 10/15/25 12:26 PM

around the Trax ecosystem today and

in the future,” said Rajan Bindra, Trax’s

Vice President of Business

Development. “We are confident

JetBlue’s adoption of additional Trax

solutions will streamline their paperless

approach and maximize maintenance

planning efforts.”

“Moving to a fully digital ecosystem

is a critical element of delivering reliable

and caring service as part of our

JetForward program. Trax’s Planning

Control app and transition to the cloud

from a hosted server environment not

only accelerates aircraft planning and

scheduling efficiencies, it also allows

easier and more rapid adoption of both

internal and externally developed AI

tools to deliver better service to our

customers,” said David Marcontell,

JetBlue’s Vice President —

Technical Operations.

Trax is the premier provider of

aviation maintenance mobile and cloud

products in the global aviation market

and a wholly-owned subsidiary of AAR

CORP. Trax products support digital

signatures, paperless working,

including workpacks and manuals,

RFID-capability for logistics, biometric

security, offline capability for its suite of

mobile apps, web-based applications,

and the ability for users to work

anywhere with easy access to real-time

information. Through its eMRO and

eMobility products, Trax provides

comprehensive software solutions

designed to manage all aspects of

aircraft maintenance.

JetBlue is New York’s Hometown

Airline®, and a leading carrier in Boston,

Fort Lauderdale-Hollywood, Los

Angeles, Orlando and San Juan.

JetBlue, known for its low fares and

great service, carries customers to

more than 100 destinations throughout

the United States, Latin America, the

Caribbean, Canada and Europe.


NEWS & TECHNOLOGY

India’s leading and longestserving

aviation services

provider, Indamer Technics goes

live with Ramco Aviation

At the end of July 2025, global

aviation software provider Ramco

Systems announced the successful

implementation of its Aviation

Software at Indamer Technics Private

Limited, a leading Indian aviation

services company, designing and

delivering technical, operational and

financial solutions to enhance the

efficiency and competitiveness of the

Indian commercial aviation and

government sectors.

With modules for Maintenance,

Engineering, Supply Chain

Management, Quality, Contract and

Quote Management and Customer

Billing and Finance, Ramco Aviation

Software has replaced Indamer

Technics legacy systems with a single

integrated solution. Indamer Technics

achieved go-live and adoption within

45 days, and has already begun

realizing significant benefits, including

enhanced inventory accuracy and

visibility, effective tracking of open

orders and project progress,

improvement in billing TAT and

accuracy, as well as streamlined

material requirements planning

and consumption.

Ashwani Acharya, Chief Operating

Officer, Indamer Technics Private

Limited, said, “In a fast-tracked rollout

aligned with our business goals, we

transitioned our MRO operations to

Ramco Aviation Software. The system

now powers every stage of our

workflow, from contract execution to

aircraft delivery. Thanks to the

dedication and seamless collaboration

between the teams at Indamer Technics

and Ramco, we shall be able to deliver

greater value, faster, to our customers.”

Sam Jacob, Executive Vice President

& SBU Head — Aviation, Aerospace and

Defense, Ramco Systems, said,


NEWS & TECHNOLOGY

“Realizing go-live status in just 45 days

is a testament to the strength of our

partnership with Indamer Technics and

the robust capabilities built into Ramco

Aviation Software, which embody the

best-of-the-breed aviation MRO

industry’s best practices. With this

successful go-live, Indamer Technics

now has a scalable, future-ready

platform that will support their evolving

needs and reinforce their position as a

key player in India’s MRO sector for

years to come. This is the level of

transformation we strive to deliver for

every organization in the

aviation MRO industry.”

Ramco Aviation Software is trusted

by over 24,000 users to manage more

than 4,000 aircraft globally. With more

than 70 Aviation organizations

onboard, Ramco is the solution of

choice for top Airlines, third-party

MROs, large Heli-Operators, leading

Defense organizations, and major

Urban Air Mobility companies around

the world. Available on cloud, Ramco

Aviation Suite provides accessibility

with ‘Anywhere Apps’, significantly

accelerating organizational efficiency

and agility. Ramco is changing the

paradigm of enterprise software with

Artificial Intelligence based solutions,

intelligent voice enabled user

experience, and advanced features

such as digital task cards, offline

maintenance capability, conversational

chatbots, HUBs and cognitive solutions.

Indamer Technics Private Limited is

a key player in India’s Maintenance,

Repair, and Overhaul (MRO) sector,

specializing in the Airbus A320 family.

Being strategically located in Nagpur it

offers a comprehensive suite of MRO

services, including Lease Return

Checks, Heavy C-Checks, Structural

Repairs, and Aircraft Painting. Besides

Director General of Civil Aviation

(DGCA) approval, the company holds

approvals from Federal Aviation

Administration (FAA), Civil Aviation

Authority of the Philippines (CAAP),

Civil Aviation Authority of the

Cayman Islands (CAACI), and the

Bailiwick of Guernsey. Indamer

Technics inherits a rich legacy from its

parent company, Indamer Aviation

founded in 1939 Indamer Aviation

stands as a trusted name for last 85

years in the aviation industry. It is the

oldest and largest players in

maintenance of Fixed Wing and

Rotary wing aircraft providing worldclass

maintenance solutions including

CAMO services and a training

academy (CAR147) for multiple aircraft

variants. With an extensive presence

across 17 stations and diversifying into,

Fixed-Base Operator (FBO) offering

premium FBO services at Delhi with an

exclusive Indamer terminal featuring an

executive lounge, business center,

customs, and immigration facilities.

Passengers and crew enjoy seamless

services, including transfers in luxury

vehicles, ensuring an effortless

travel experience.


NEWS & TECHNOLOGY

AAR announces acquisition of

maintenance planning software

provider Aerostrat, expanding

capabilities of Trax subsidiary

In mid-August 2025, AAR CORP. a

leading provider of aviation services

to commercial and government

operators, MROs, and OEMs,

announced it has acquired Aerostrat, a

leading long-range maintenance

planning software company, for a

purchase price of $15 million plus

contingent consideration of up to $5

million. The acquisition immediately

expands the reach of AAR’s software

offerings and the enterprise resource

planning system (ERP) capabilities of

AAR’s Trax subsidiary.

Aerostrat is a well-established

long-range aviation maintenance

planning software provider used by

airlines, MROs, and cargo companies to

automate complex scheduling, ensure

production capacity, and simplify

aircraft allocation. Aerostrat’s flagship

tool, Aerros, provides long-range heavy

maintenance planning solutions to

operators and MROs, regardless of the


NEWS & TECHNOLOGY

maintenance ERP system in use. Today,

Aerros supports more than 5,000

aircraft. Aerros is also highly

complementary to Trax’s ERP and line

maintenance focused planning

applications. Aerros will be available as

part of the Trax suite of products and

will also continue to be offered

separately for use on all ERP platforms.

“This acquisition of Aerostrat marks

an important step in AAR’s strategy to

advance the next generation of

maintenance products and services,”

said Andrew Schmidt, Senior Vice

President of AAR Digital Services and

President of Trax. “By bringing

Aerostrat alongside Trax, we create

opportunities for further integration

and scope expansion for existing Trax

customers as well as Aerostrat

customers. We are excited about this

powerful pairing of solutions.”

“Since founding Aerostrat, we have

always been a customer-centric

company that prides itself on building

reliable, quality solutions that exceed

our customers’ needs,” said Elliot

Margul, CEO of Aerostrat. “We are

thrilled to be a part of AAR as they

share and encourage these same

values. Combining this with the

opportunity to work side by side with

Trax, a long-time industry leader, is a

huge honor that will surely take both

solutions and teams to new heights.”

AAR is a global aerospace and

defense aftermarket solutions

company with operations in over 20

countries. Headquartered in the

Chicago area, AAR supports

commercial and government

customers through four operating

segments: Parts Supply, Repair &

Engineering, Integrated Solutions, and

Expeditionary Services.

Founded in 2015 by software and

aviation veterans, Seattle-based

Aerostrat enables air carriers to create

base maintenance planning schedules

and simplify aircraft allocation. Aerros,

the company’s powerful flagship tool, is

trusted by leading air carriers to

automate complex scheduling and

ensure production capacity, all through

an easy-to-use interface.


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NEWS & TECHNOLOGY

Comply365 announces

acquisition of Beams

Accelerates AI strategy and

development of an industry-first,

AI-powered platform across

operations, safety, and

training management

In mid-August 2025, Comply365,

LLC, a leading global provider of

operational content, safety and training

management solutions for the aviation,

rail, defense and space industries,

announced the acquisition of Beams

Technology GmbH, a global provider of

artificial intelligence (AI) for safety risk

management within aviation

organizations. Beams has pioneered a

powerful Safety AI solution for the

aviation industry to automate safety

data processing and enable proactive,

predictive risk management. This

acquisition, which represents a

significant milestone in Comply365’s AI

strategy, accelerates Comply365’s

investment in development of an

industry-first, AI platform across

operations, safety, and training

management designed to better serve

Comply365’s over 450 worldwide

aviation, rail, defense and space

customers. Comply365 is a portfolio

company of Insight Partners and

Liberty Hall Capital Partners

(Liberty Hall).

The acquisition of Beams will

enhance Comply365’s product

capabilities, strengthen its service

offering and expand its global

customer base. AI-driven innovations in

operations, safety and training

management are at the core of

Comply365’s unified platform vision,

and Beams Safety AI is highly

complementary to Comply365’s AI-first

strategy. As an existing technology

partner to ASQS, a Comply365

company and market leader in Safety,

Risk and Compliance Management,

Beams has already delivered its

flagship safety AI solutions to ASQS

customers in a fully integrated manner.

Ilia Kostov, CEO of Comply365

stated: “As an AI-first company, we are

embedding AI at the core of our unified

platform, enabling significantly smarter

and safer operations alongside faster

innovation. The acquisition of Beams

will further strengthen Comply365’s AI

capabilities and accelerate our AI

strategy of delivering AI solutions,

across safety, training and compliance,

that will unlock significant efficiencies

for our customers.”


NEWS & TECHNOLOGY

Alan Sternberg, CEO of Beams,

stated: “Beams has become a world

leader in providing AI solutions for

aviation safety teams, bringing

advanced intelligence to safety and risk

data analysis. Joining the Comply365

family opens exciting opportunities for

Beams to expand into new areas such

as compliance and training

management, allowing us to deliver

even greater value to the combined

company’s customer base.”

Comply365 is a leading provider of

Operational Content Management,

Safety Management and Training

Management in the highly regulated

industries of aviation, defense, rail and

space. Comply365 provides a

powerful combination of expertise and

products underpinned by unified best

practices, empowering its customers to

elevate operational excellence,

transform safety management and

training management, with closer

integration of relevant data sets across

domains. The Comply365 product

portfolio ensures its customers’

crews and assets are always geared for

peak operational performance,

unlocking financial and operational

gains through more streamlined,

robust and agile operations.

Comply365 is the trusted technology

partner of many of the most

progressive aviation, defense, rail and

space organizations worldwide.

Beams is a cutting-edge insights

and artificial intelligence company that

helps companies and governments

automatically identify, assess, and

monitor risks and hazards in critical

business environments. The company’s

insight platform processes and

analyzes millions of operational safety

data at scale, employing AI and

software to enable faster, more

accurate decision-making at both the

strategic and operational levels. Beams

is incorporated in Germany.


AMOS.

AGAIN.

„This collaboration reflects

our commitment to adopting

advanced technology solutions and

solidifying Avia Solutions Group‘s

position as a leading company in

the aviation industry. It marks a

significant step towards enhanced

fleet management and operational

excellence.”

says Aviation Systems Architect &

Project Manager at Avia Solutions

Group.

Avion Express and SmartLynx of

the Avia Solutions Group (ASG)

take off with AMOS.

AMOS represents a transformational

leap in operational effectiveness and

fleet optimisation.

This strategic integration fosters data

transparency, group-wide collaboration,

and sets a new benchmark in digital

transformation for ASG.

The integration not only streamlines

processes but also unlocks significant

cost savings and efficiency gains.

SWISS-AS.COM


NEWS & TECHNOLOGY

IBM® Maximo® for Aviation

Clear skies ahead with AI-driven asset lifecycle management

Leading provider of aircraft

engine maintenance, repair and

overhaul services, UAMCO

selects Ramco Systems...

Frustrated by inefficient aviation

asset management, leading to

costly downtime and safety risks?

Preventative maintenance

Detect anomalies early and trigger preventive

actions automatically. Maintain visibility

into fleet health — anytime, anywhere.

With Maximo® for Aviation, companies can

efficiently schedule and manage aircraft

maintenance to help address regulatory

compliance obligations and minimize periods

when an aircraft is grounded.

57%

47%

improvement in mean

time to repair rate 1

reduction in unplanned

equipment downtime 1

watsonx capabilities

Leverage watsonx AI and computer vision

to help detect issues, generate insights, and

streamline maintenance decisions.

Manage customers and suppliers

Manage service agreements, billing, and internal/

external MRO services. Oversee procurement,

vendor qualifications, and warranty claims.

Discover more

1. IDC Business Value White Paper, sponsored

by IBM, The Business Value of IBM Maximo,

US52025724, May 2024

© Copyright IBM Corporation 2025. IBM, the

IBM logo, and Maximo® are trademarks or

registered trademarks of IBM Corp., in the U.S.

and/or other countries.

...to streamline its operations and

materials management with Ramco

Aviation Software

Global aviation software provider

Ramco Systems announced at the end

of August 2025 that it will implement

its next-gen Aviation Software at

United Aerospace Maintenance

Company (UAMCO) Ltd, a leading

provider of aircraft maintenance, repair

and overhaul services. This

collaboration reinforces UAMCO’s role

in the global open MRO ecosystem,

particularly in supporting LEAP

engines, including the CFM

International SA LEAP-1A and CFM

International SA LEAP-1B. Ramco’s

advanced software solution, purpose

built for Engine MROs, will enhance

operational efficiency, streamline

workflows, and bolster UAMCO’s

capability to deliver world-class MRO

services. Ramco’s business partner,

AiAppsData, a consultancy with

extensive experience in providing

aviation IT solutions, played a key role

in this engagement.

With modules for Engineering &

CAMO, Maintenance, Supply Chain,

MRO & Part Sales, Employee

Management, Safety, Quality,

Compliance and Finance & Accounting,

Ramco Aviation Software will provide

UAMCO with a single integrated

platform that will enable the firm to

streamline its engine maintenance

operations down to piece part levels,

enhance vendor and materials


NEWS & TECHNOLOGY

management, and obtain 360-degree visibility into

costs and revenues. In addition, Ramco’s digital tools

such as Ramco Anywhere mobile apps, HUBs and

integrated customer portals, will help UAMCO

improve process efficiencies, elevate its customer

engagement and go paperless.

John Savvides, CEO, United Aerospace

Maintenance Company (UAMCO) Ltd, said, “In

selecting Ramco Systems as our technology partner,

we were guided by a clear vision: to enable smarter

operations and faster decision-making through the

right solution. Ramco Aviation Software emerged as

the clear choice, thanks to its comprehensive

maintenance and materials management capabilities

and strong alignment with our initiative to provide

quick turn workscopes for CFM LEAP engines. We

anticipate that this collaboration will bring about

significant improvements in how we manage

resources, engage with customers and execute on our

business priorities, ultimately driving stronger

outcomes at every level of the organization.”

Manoj Kumar Singh, Chief Customer Officer —

Aviation, Aerospace & Defense, Ramco Systems,

said, “This partnership is a testament to the

growing trust that leading MRO service providers

are placing in Ramco Aviation Software to

transform their engine maintenance operations.

Our Aviation Software’s best-in-class functionality,

coupled with our unwavering focus on customer

success, makes us uniquely positioned to deliver both

innovation and an enhanced competitive edge for

UAMCO. We look forward to supporting UAMCO as

they redefine the standards of aircraft

engine maintenance.”

In the dynamic realm of aircraft engine

maintenance, UAMCO stands as a beacon of

excellence in Maintenance, Repair, and Overhaul

(MRO) services. Founded in 2022, our journey began

with a mission to redefine the standards of aircraft

engine maintenance, ensuring safety, reliability, and

performance are not just met but exceeded.

Read the full story on Aircraft IT Website MRX Systems

MRX Systems unifies

a single digital flow

In late October 2025, MRX Systems introduced a

fully connected approach to maintenance

management, bringing CAMO, MRO, and flight

operations together within one continuous digital

workflow. Through the Blue EYE Suite, the company

enables a seamless exchange of information from

planning to billing. When a maintenance event is

scheduled, the CAMO issues a work order, the MRO

receives it instantly, and technicians complete

eJobCards on tablets — with findings, parts usage

and release data updating the aircraft status in real

time. Even across separate organizations, the

connection remains live: work orders and quotations

flow automatically between systems, removing the

need for duplicate entries or manual transfers.

Read the full story on Aircraft IT Website.


NEWS & TECHNOLOGY

Successful data

migration for Condor

Soar above paper

IDMR, the leader in aviation document

management software, presents a true

web-based end-to-end paperless task cards

InForm

InForm combines document & content management

with process improvement in our tightly regulated

industry. InForm seamlessly integrates with OEMs and

M&E Systems to reduce any redundant work.

Task Cards

A completely paperless solution, making task card

authoring & management highly efficient and requiring

minimal technical expertise. InForm takes advantage

of the latest OEM digital Maintenance Planning

Document (MPD) and Task Card data (AMM). Support

for iSpec2200 & S1000D import is built-in to the Task

Card template, allowing imports of the entire deck

without hassle.

Click here for more

eSign

IDMR offers unified Web-based applications with a

centralized platform with no installations required.

Our secure web application integrates with federated

ADFS access and offers fast performance operating

across OS, platforms, devices, and terminals.

Our advanced accessibility functionalities allow our

applications to be mobile and work anytime, anywhere;

key features for inspectors, technicians, and personnel

working in hangars.

Management enjoys real-time access to dashboards

to track the progress of checks, run reliability reports,

and optimize turn-around time.

www.IDMR.com

In early September 2025,

CrossConsense was proud to

announce the successful completion

of a major AMOS-to-AMOS data

migration project for Condor. The

AMOS Pro project marked a significant

milestone in the airline’s digital

transformation journey. The migration

involved transferring data into a new,

clean AMOS database, with a strong

focus on data cleansing and

consolidation. This strategic move

ensures that Condor’s maintenance and

engineering data is streamlined,

accurate, and ready to support future

operational excellence. The project

kicked off in late 2023 and was brought

to a successful Go-Live in July 2025,

thanks to the close collaboration

between Condor’s AMOS Key Users

and project team, and the dedicated

experts from CrossConsense.

“We are thrilled to have supported

Condor in this important initiative,” said

Axel Christ, Managing Director from

CrossConsense. “The project’s success

reflects the seamless cooperation,

mutual trust, and dedication of

everyone involved.”

Holger Barth, project lead from

Condor, added: “After 30 years of

AMOS usage with a transition from

single AOC’s to an Airlines and

Maintenance Organizations Group,

Condor had to rethink its AMOS

philosophy, data structures and

procedures to adapt to a modern,

digital driven and lessor orientated


NEWS & TECHNOLOGY

Airworthiness Management. Together with the

experienced CrossConsense team we were able to

perform this restructuring as well as the required

database system change in a small team of passionate

AMOS experts. Aligned with our other projects, we

are now a big step forward in our digital

transformation path. Many thanks to the

CrossConsense and Condor Team.”

CrossConsense continues to support aviation

companies worldwide with innovative IT solutions,

data migration services, and AMOS consulting.

Since 1956, Condor has been taking its guests to

the most beautiful vacation destinations and exciting

cities. Every year, more than eight million guests fly

with Condor to around 70 destinations worldwide.

Condor with its more than 5,500 employees operate a

fleet of approximately 60 aircraft, which are

maintained in accordance with the highest safety

standards by the company’s own maintenance

organization, Condor Technik GmbH, at its bases in

Frankfurt and Düsseldorf. In 2024, Condor completed

the renewal of its long-haul fleet, which now consists

of 18 highly efficient Airbus A330neo long-haul

aircraft. By 2031, the A330neo fleet will grow to 25

aircraft. Since 2024, Condor has also been renewing

its entire short- and medium-haul fleet and is

expected to receive a total of 43 new aircraft from the

A32Xneo family by 2029.

Founded in 2002, Frankfurt Germany-based

CrossConsense offers its customers in the

commercial aviation industry, highly skilled services,

designed to buttress their productivity and uptime

performance, based on sound knowledge in the areas

of maintenance, engineering and logistical support.

CrossConsense’s portfolio stretches from AMOS

Support, BI-Management, Data Migration and Hosting

to the products Aircraft Fleet View, ACSIS (tool for

predictive maintenance), AviationDW (tool that

supports airlines to get an overview over all KPIs the

airline is interested in) and the Approval App. It is an

ISO9001 certified operation. As a wholly owned

subsidiary of Canada’s FLYHT Aerospace Solutions

Ltd., CrossConsense also offers innovative solutions

that help airlines optimize fuel efficiency, streamline

turnaround processes, and enhance operational

insights. This includes advanced software applications

and AFIRS hardware for in-flight data collection and

analysis, as well as FLYHT-WVSS-II Weather

(humidity) sensors.


MRO IT SYSTEM EXPERTS

• Upgrades and Implementations

• Full System Health Checks

• Training & Development

• ETL and Data Migration

• System Help Desk

www.rota.technology

+1 (321) 710-7682


NEWS & TECHNOLOGY

Trax announces Air Europa

Express’ successful deployment

of expanded eMobility suite

In early September 2025, Trax, a leading global provider of paperless aviation

maintenance and engineering software products, announced Air Europa

Express’ successful implementation of an expanded suite of Trax’s

eMobility applications.

Air Europa Express currently uses multiple Trax eMobility apps to access

real-time information for line maintenance functions. However, until recently, the

airline relied on a paper-based technical and cabin logbook. Expanding the airline’s

selection of eMobility solutions to include the apps in Trax’s Electronic Logbook

solution has delivered significant and immediate enhancements to Air Europa

Express’ operational efficiency, data accuracy, and maintenance processes across

their fleet of Boeing 737 aircraft.

The deployment also marks the inaugural operator to implement Trax’s

Electronic Logbook under EASA regulations, further signifying regulatory

confidence in Trax’s digital solutions and the opportunity for significant adoption

of mobile maintenance solutions across European operators. Trax’s Electronic

Logbook suite has been in use by FAA and UK CAA-regulated operators

for many years.

“The intuitive design of the Electronic Logbook apps has ensured seamless


NEWS & TECHNOLOGY

adoption by Air Europa Express’ crews, bolstering

operational safety through real-time, reliable, and

accessible data,” said Francisco Borja Mas Boned,

Head of Innovation Maintenance Department at Air

Europa. “By leveraging these advanced tools, we are

optimizing and modernizing our maintenance

operations, setting a new standard for innovation in

the aviation industry.”

“Trax appreciates Air Europa Express’ continued

enthusiasm for our solutions, including the recent

expansion of their selected eMobility apps. We are

proud to continue to collaborate with the airline by

replacing their previously paper-intensive flight deck

and cabin-based processes with a fully digital

approach,” said Nelson Perea, Regional Director of

EMEA at Trax. “It is incredibly rewarding helping

customers implement additional Trax solutions to

magnify the benefit we provide to their operations.”

Flying since 1986, Air Europa is a Spanish airline

and a member of the SkyTeam alliance. The

company’s fleet of 57 aircraft is one of the most

modern and sustainable in the industry, consisting of

Boeing 787 Dreamliner and Boeing 737 aircraft that

guarantee maximum efficiency and comfort for its

passengers. Air Europa flies to more than 55

destinations globally and has a strategic position in

the Adolfo Suárez Madrid-Barajas airport hub,

connecting Europe and America. The company

stands out for its firm commitment to sustainability

and decarbonization, as well as for its commitment to

innovation through implementing the most advanced

technologies for the digitalization and optimization of

its processes. In addition, Air Europa offers a high level

of excellence and is regularly ranked among the most

punctual airlines in Europe.

@ConduceGroup

There has never been a better time

to go paperless with eTechLog8

Find out more

+44 (0)333 888 4044 info@conduce.net www.conduce.net


NEWS & TECHNOLOGY

OASES unveils new brand

identity — ready for the future

of Aviation MRO

In mid-September 2025, OASES, a

leading provider of aviation MRO

software, revealed a bold new brand

identity, marking the start of a new era

for the company. The refresh includes a

redesigned logo, updated color palette,

and a completely new website — all

reflecting a modern, accessible,

future-ready aesthetic.

A Modern, Accessible Look

The refreshed brand has been carefully

developed to align with OASES’s

long-term vision and evolving customer

needs. Improved contrast, clearer

typography, and flexible digital design

elements make the brand more

accessible across a wide range of

devices and platforms. The redesigned

website provides a cleaner, more

intuitive experience for visitors, with

easier access to product information,

support, and resources.

“We knew from the beginning that

this wasn’t just a design update,” said

Charles McFarlane, Head of Marketing

at OASES. “The brand refresh has been

developed to reflect where OASES is

heading. From small details like colours

and typography, to larger projects like

our new website, every element has

been designed to match our ambitions

for the future.”

Built On Collaboration

The rebrand has been months in the

making, with close collaboration

across OASES teams to ensure the

new look represents both the

company’s heritage and its future

direction. The updated brand was

previewed with customers at exclusive,

in-person events earlier this year,

receiving highly positive feedback on

its clarity, accessibility and modern feel.

Looking Ahead

“This refresh comes at an important

moment for OASES,” said Paul Lynch,

Managing Director at OASES. “It marks

the start of the next phase in our

journey and sets the stage for exciting

developments to come.”

The new brand identity is now live

across all OASES communications, with

the redesigned website available at

www.oases.aero.

OASES creates powerful

airworthiness software. Their AIenabled

products empower Airlines,

MROs and CAMOs to manage their

maintenance activities and leverage

operational data to streamline their

business efficiency. OASES is part of

the Valsoft Aviation Software Portfolio.

“The system is one of the biggest advances

in Line Maintenance, Engineering and Operations

that I have ever encountered.”

Andy Pyett, Line Maintenance Control

British Airways CityFlyer


NEWS & TECHNOLOGY

EXSYN consolidates products

into Modular Platform for

aviation data continuity

Ames

Late in September 2025,

EXSYN launched a new

modular platform that

unites its established

products and services

under one framework

designed to deliver

aviation data continuity.

For more than a

decade, the company has

supported airlines, MROs,

and lessors with data

migration and its two product lines,

NEXUS and AVILYTICS. This experience

now comes together in a modular

setup where each application can now

be licensed separately. Operators can

start with the apps that solve today’s

most pressing challenges and expand

step by step — without large-scale

system overhauls.

For engineering and CAMO teams,

the platform includes apps that:

• Integrate OEM manuals and

revisions with the OEM Library;

• Validate and clean M&E data

through health checks and

consistency reports;

• Automate reliability reporting,

analyse recurring aircraft issues and

maintenance program effectiveness;

• Support aircraft phase-in and

phase-out processes;

• Optimize maintenance and supply

chain processes with datadriven

insights; and

• Predict AOG risks to

minimize downtime.

“The aviation industry can only be

predictive, connected, and intelligent if

its data comes first,” said Sander de

Bree, Founder & CEO of EXSYN.

EXSYN defines aviation data

continuity through three pillars:

• Clean — accuracy for

compliance and safety;

• Connected — across systems and

aircraft transitions;

• Predictive — for confident

operational decisions.

KEEP UP WITH IT

DEVELOPMENTS

SUBSCRIBE HERE

FOR FREE…

The only advanced maintenance

planning and scheduling solution that

creates an optimized future.

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NEWS & TECHNOLOGY

Veryon AIRE redefines

aviation maintenance with

AI-powered intelligence

across the entire fleet

Veryon sets a new standard in aviation

reliability and uptime with predictive

maintenance and conversational

AI capabilities

In early October 7, 2025, Veryon, a

leading provider of information services

and software solutions for the aviation

industry, announced Veryon AIRE, a

groundbreaking AI-powered data

intelligence platform designed to

redefine how operators maximize

aircraft availability, airworthiness,

and reliability.

Veryon AIRE combines the

industry’s largest de-identified

dataset with proven data science and

decades of real-world aviation

expertise to power agentic,

conversational, and predictive

maintenance capabilities. Its

applications insights help operators

transform unscheduled events into

more scheduled, expected outcomes,

which means maintenance teams gain

efficiency, foresight, and confidence in

every decision.

“For more than 15 years, Veryon has

been applying AI to aviation problems,

and the introduction of Veryon AIRE

brings all our capabilities and expertise

together to unify and power our

portfolio,” said Kris Volrath, Senior Vice

President of Product at Veryon. “By

combining the power of artificial

Maintenance & Operations Software Solutions

www.mrxsys.com

End-to-end Solution

eBook

Cloud Based eTechlog eJobCard Multi-User

Paperless

Real-Time Data

MRX Systems brings a complete, secure and scalable solution to challenges faced by

operators, CAMOs and MROs. The system is divided into four modules, each of them

designed to meet the specific operational needs of their users.


NEWS & TECHNOLOGY

intelligence with our all-in-one

maintenance platform, we’re delivering

a next-generation solution that helps

our customers reduce costly downtime

and maximize time in the air.”

With Veryon AIRE,

operators can expect:

• Smarter, Faster Fixes: It

recommends most likely fixes to

boost first-time fix rates and enables

technicians to ask publicationspecific

questions and jump directly

to troubleshooting steps.

• Intelligent Fleet Management: It

automates routine work, reduces

maintenance expenses, and

optimizes critical maintenance tasks

and inventory management

• Enhanced Reliability: It surfaces

chronic patterns, rogue components

and short-life parts, and trend

degradation early, before they

escalate into unexpected AOGs.

How AIRE powers the Veryon

Portfolio

Veryon AIRE brings generative AI to life

across the product suite in three

distinct ways: conversational

intelligence, predictive analytics, and

decision support. Together, these

capabilities enhance efficiency and

deliver insights for every operator.

• Veryon Diagnostics: Veryon AIRE

functions as an advanced analytics

engine that mines logbook data and

aircraft manuals to deliver insights

such as global versus operator fix

rates for each make and model,

quick references to troubleshooting

steps, and detailed defect history

tied to the initial symptom.

• Veryon Tracking: Veryon AIRE acts

as a conversational AI interface that

allows operators to interact directly

with their maintenance and

inventory data, including viewing

aircraft maintenance status,

managing inventory and planning

for maintenance, and staying

continuously compliant.

• Veryon Publications: Veryon AIRE

enhances technical publications with

a conversational AI interface that

makes complex information

instantly actionable by enabling

inquiries about work instructions for

specific work orders or maintenance

tasks and identifying the exact parts

required for maintenance.

Veryon is a leading provider of aviation

software and information services,

trusted by over 5,500 customers,

75,000 maintenance professionals, and

more than 100 OEMs in nearly 150

countries. Powered by the world’s

largest de-identified aviation

maintenance dataset, which contains

over 80 million events, the all-in-one

Veryon platform combines OEMauthorized

publications, intuitive

cloud-based maintenance workflows,

and AI-driven insights to help

operators, MROs, and OEMs maximize

flying time without compromising

safety or compliance. Drawing on

Veryon’s more than 50 years of

experience and support from experts

who understand aviation, Veryon

customers have achieved a 75 percent

reduction in troubleshooting time for

new technicians and a 23 percent

reduction in downtime costs.



NEWS & TECHNOLOGY

Web Manuals sizes up in Sydney

In Sydney, Australia, in mid-July 2025,

Web Manuals is celebrated another

global milestone with the opening of a

larger office in the heart of Sydney,

Australia.Since the launch of Web

Manuals’ first entity in Sydney, the

company has grown by more than 250

customers worldwide, with almost 20%

located in the Asia Pacific (APAC)

region, and more than half of those

operating in Oceania.

Emil Ahlgren, director of operations,

APAC, Web Manuals said: “Our growing

customer community in Oceania

speaks volumes about the demand for

digitalization, automation, and

innovation in the region. We’ve seen a

broad range of companies joining us,

from airlines and business jet operators

through to unmanned aerial vehicles

(UAV), flight schools, and aero medical

services. The new office is in a stunning

location, right in the central business

district, seconds away from Darling

Harbour and close to the Opera House.

Our strengthened presence in Australia

will ensure we continue to support local

customers and help them get the most

out of Web Manuals’ solutions.”

Four team members will be based in

the Sydney office, including a training

specialist who will work with local

customers to maximize their use of the

Web Manuals platform. The new site

will act as a satellite to the Singapore

office, which was the company’s first

location in APAC and opened in 2021.

As of June 2025, Web Manuals’

total global client base is 728. It

now supports 94,000 users worldwide

and manages more than 700,000

manuals. The company is

headquartered in Malmö, Sweden,

and has offices in New York, San Diego,

Singapore, and Sydney.


The leading digital Tech

Ops analytics platform.

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Join the fast growing community of airlines

around the world on AVIATAR and control

all your operational data on a single screen.

Thanks to our innovative digital solutions

your team turns real time data into action.

Explore, optimize and predict to maximize the

reliability of your fleet.

Digital excellence in operations.

www.aviatar.com

25-29-003 Anzeige AVIATAR 220x70mm.indd 1 10.03.25 16:40


NEWS & TECHNOLOGY

Successful data migration

for Marabu Airlines

AIRCRAFT FLEET VIEW

In early October 2025, CrossConsense

was proud to announce the successful

completion of a comprehensive data

migration project for Marabu Airlines,

executed in collaboration with

Camo4Jets, Output42 and SWISS

AviationSoftware (Swiss-AS). This

strategic initiative marks a significant

milestone in enhancing Marabu Airlines’

operational efficiency and data

management capabilities.

The project, which commenced

with an initial kick-off in February

2024, involved the seamless migration

of data into a newly implemented

AMOS system. AMOS, developed

by Swiss-AS, is a widely recognized

and trusted MRO software solution

used by leading airlines globally. The

success of the project was made

possible through the seamless

collaboration between Marabu Airlines,

Swiss-AS, Camo4Jets, Output42 and

CrossConsense. Each company

contributed its expertise, and the

coordinated efforts ensured a smooth

process, high data integrity, and

adherence to quality and timelines.

Laszlo Molnar, Technical Director at

Marabu Airlines, said: “Introducing

AMOS is one of the most significant

developments for Marabu’s technical

operations to date. It allows us to

manage airworthiness, maintenance

and logistics within one platform,

ensuring accuracy and compliance at

every step. The implementation process

demanded intensive collaboration

across departments and with our

partners, and we’re now seeing the

benefits of that effort. This new

system supports our growth and

strengthens our ability to operate

safely and efficiently across our

expanding network.”

Axel Christ, Managing Director of

CrossConsense, stated, “This

successful data migration project is a

testament to the collaborative efforts

and expertise of all involved parties.

We are thrilled to have played a pivotal

role in enhancing Marabu Airlines’

data management capabilities and

look forward to continuing our

support through hosting and

ongoing AMOS support.”

With the data migration now

complete, CrossConsense will continue

to support Marabu Airlines by hosting

the AMOS system and providing

ongoing AMOS support.

Founded in 2022, Marabu Airlines is

a modern, agile leisure carrier

headquartered in Tallinn, Estonia.

Connecting customers from Germany

to sunny destinations across Europe,

the airline combines a digital first

mindset with a commitment to

reliability, efficiency and customer

care. Marabu continues to embrace

innovation and smart technology to

shape the future of modern

leisure travel.


New version with new feature:

CAMO Release

■ developed for airlines

■ always up-to-date view

on your fleet‘s status

■ easy-to-grasp view on

events like current delays,

cancellations and AOGs

■ specific views for

flight operations

and maintenance

■ customizable

for airlines

and users

marketing@crossconsense.de

CrossConsense.com


NEWS & TECHNOLOGY

Asia Digital Engineering

seals historic agreement with

Air France for Airbus A330

fleet maintenance

Designed by Engineers for Engineers

ROAM is an advanced aircraft technical records archiving solution

and provides operators and asset owners alike, a cost-effective

solution to store, audit and share records with various stakeholders.

Built-in search and filtering features facilitate record keeping and

data management, providing manpower effectiveness, enhanced

quality, and reduced risk. Stay on top of the management of dayto-day

fleet maintenance, get in an instant the compliance status of

your projects and save time of end of lease projects.

Contact us to explore how we can ease your operations.

+44 (0)1279 818 800

enquiries-gamit@amacaerospace.com

www.gamit.co.uk

In early September 2025, Asia Digital

Engineering (ADE), the Maintenance,

Repair and Overhaul (MRO) subsidiary

of Capital A, signed a long-term

agreement with Air France to provide

heavy maintenance and aircraft

modification services to the airline.

Under the agreement, ADE will

commence heavy maintenance checks

on Air France’s Airbus A330-200

aircraft with the first induction

scheduled for October 2025, followed

by additional checks on a phased basis.

These initial aircraft mark the beginning

of a broader collaboration, with

additional inductions expected in the

coming years as the partnership

between ADE and Air France continues

to expand and deepen. The agreement

was formally signed by Mahesh Kumar,

Chief Executive Officer of Asia Digital

Engineering and Géry Mortreux,

Executive Vice President of Air France

Industries. The document exchange

was witnessed by YB Senator Tengku

Datuk Seri Utama Zafrul Aziz, Minister

of Investment, Trade & Industry of

Malaysia, and His Excellency Axel

Cruau, French Ambassador to Malaysia.

Tengku Zafrul said, “UN Tourism


NEWS & TECHNOLOGY

shared that global international visitor

arrivals in 2024 had already reached

99% of pre-pandemic levels. For the

same period, Asia Pacific alone

registered 627.8 million visitors, which is

forecast to increase to 801 million by

2027. Malaysia’s aerospace industry

— with our clear growth policies,

well-established ecosystem and rule of

law — is well-poised to capture that

growth. To that end, we welcome

partnerships with foreign aircraft

providers who see Malaysia’s value

proposition as a regional services and

MRO hub to support their client

servicing in this growing region.”

Géry Mortreux, EVP of Air France

Industries, said: “We are pleased to

enter this partnership with Asia Digital

Engineering, whose EASA-certified

facilities and highly skilled workforce

make them an excellent partner for

maintaining our Airbus A330-200 fleet.

As Air France expands its network and

modernizes operations, ADE’s expertise

ensures efficient, world-class

maintenance that minimizes downtime

and maximizes performance. We look

forward to a strong and enduring

collaboration with ADE.”

Mahesh Kumar, CEO of ADE, said:

“We are delighted to welcome another

world-class airline into our growing

portfolio of customers. This partnership

with Air France marks a historic

milestone not only for ADE but also for

Malaysia and the wider Asean

aerospace industry. Being entrusted

with their aircraft maintenance is a

strong testament to the capabilities and

competitiveness of our region’s MRO

services. We are proud to strengthen

Malaysia’s position as a hub for

aerospace excellence while supporting

Air France’s continued

operational reliability.”

Since its establishment in 2020, ADE

has built the confidence of airline

partners across the region by delivering

exceptional MRO services, pioneering

digital innovations, and maintaining an

unwavering focus on customer

satisfaction. In less than five years, the

company has completed over 180 base

maintenance checks — a track record

that highlights both its efficiency and

quality. In May 2025, ADE achieved two

of the highest international

certifications in aviation: Maintenance

Organization Approval

(EASA.145.0967) from the European

Union Aviation Safety Agency (EASA)

and Repair Station Certificate

(ADNY458E) from the United States

Federal Aviation Administration (FAA).

Beyond these, ADE is also recognized

as an Approved Maintenance

Organization (AMO) in ten countries,

including Malaysia, Indonesia,

Cambodia, the Philippines, Singapore,

Vietnam, India, Nepal, Thailand and

Myanmar — reinforcing its position as a

trusted MRO provider across Asia.

Since 1933, Air France has been

promoting and highlighting France

throughout the world. With an activity

divided between passenger transport,

cargo transport and aeronautical

maintenance, Air France is a major air

transport player. More than 40,000

staff that make up its workforce are

committed on a daily basis to offering

each customer a unique travel

experience. Air France, KLM Royal

Dutch Airlines and Transavia make up

the Air France-KLM Group. The Group

relies on its powerful hubs at Paris-

Charles de Gaulle and Amsterdam-

Schiphol to offer a vast international

network. Air France has set itself

ambitious sustainable development

targets and is working to reduce and

support projects that absorb and store

carbon from the atmosphere in natural

carbon sinks. As part of the Air France

ACT program, the company is

committed to reducing its CO2

emissions per passenger-km by 30% in

2030 vs 2019. This ambition is

supported by major investments to

renew its fleet with new-generation

more fuel-efficient aircraft, and the

development of use of more

Sustainable Aviation

Founded in September 2020,

Asia Digital Engineering (ADE) is a

wholly-owned subsidiary of Capital

A Berhad, headquartered in Kuala

Lumpur, Malaysia. Leveraging

AirAsia’s Engineering Department’s

best practices and extensive regional

experience of over 20 years, ADE

offers a comprehensive range of

aircraft services, including line

maintenance, base maintenance,

workshops, component and warehouse

services, and engineering support. ADE

upholds the highest standards in

professional integrity, quality, reliability,

efficiency, and safety for all our

customers at all times. ADE currently

operates a total of 16 MRO lines,

including its brand-new, state-of-theart

14-line hangar launched in

September 2024. With digital and

innovation at its core, ADE has

introduced the innovative digital

solutions AEROTRADE and ELEVADE,

transforming aircraft parts

procurement and comprehensive

aircraft health management across

Asia. These platforms streamline

operations, enhance efficiency, and set

a new benchmark in digital aviation

solutions, driving exceptional

performance in the industry.


NEWS & TECHNOLOGY

Web Manuals simplifies AI adoption

with NBAA-BACE 2025 offer

In mid- October 2025, Web Manuals

announced that it is offering NBAA-

BACE attendees a new onboarding

package designed to support

confident adoption of Amelia

Co-Author, the company’s AI-powered

editing tool for aviation

documentation. New customers who

sign up during or after the show,

through December 31, 2025, will receive

10 million free tokens with their first

Amelia Co-Author license, plus five

million tokens for each additional

license purchased. These tokens act as

credits to power AI usage, offering a

low-risk way to begin incorporating AI

into aviation safety documentation. A

50% first-year Amelia Co-Author

license discount is also included as part

of the package.

Richard Sandström, CTO at Web

Manuals, says: “On average, a single

request consumes around 7,000

tokens. 10 million tokens allow for

thousands of AI-assisted edits, rewrites

or table generations. It’s an easy way

for teams to explore what’s possible

without overcommitting from day one.”

Amelia Co-Author is part of Web

Manuals’ Amelia AI suite and supports

technical editors and compliance

professionals in writing, rephrasing,

and structuring regulatory content

more efficiently. The tool enables

users to ask prompts directly within the

Web Manuals platform, generating

refined outputs such as simplified

language, formatted tables, and

reorganized sections.

Sandström added: “Amelia Co-

Author is central to our mission to

digitize aviation documentation.

Alongside Amelia AI Document Search,

which enables crew and pilots to

retrieve information using natural

language, it reflects our aim to support

teams across all stages of the

document lifecycle. Together, these

tools are helping define the future of

how aviation manuals are authored,

used, and managed.”

Web Manuals specializes in

developing digital document

management solutions for the aviation

industry. It is revolutionizing aviation

manuals and regulatory compliance by

making the digitization, authoring, and

distribution of operational

documentation easy and accessible to

operators of all sizes. What used to be a

laborious manual task is now made

simple: the rapid authoring, reviewing,

publishing, distribution, and control of

an entire manuals library is now a

seamless operation. This brings

significant savings in time and

administrative costs, while improving

regulatory compliance and flight safety.

Web Manuals is rapidly expanding its

global footprint. It has more than 750

customers and partners worldwide, and

offices in New York, San Diego,

Singapore, Sydney and Malmö, Sweden.


Five years of growth confirms

long-term digital transformation

in business aviation

The pandemic-driven demand for

digital solutions was only the

beginning of an enduring

acceleration across business aviation,

finds Web Manuals, a global leader in

digital documentation for the sector.

In 2020, the global grounding of flights

became a catalyst for digital platforms

adoption to manage compliance with

fast-changing regulations. That year

alone, Web Manuals’ customer base

grew by more than one-third. Since

then, the company has sustained that

momentum, achieving a 306% increase

in customers since the start of 2020.

Justin Raymond, Director of

Operations Americas at Web Manuals,

said: “This growth proves that the

digital shift during COVID was not just

a short-term response but has

permanently changed how aviation

organizations manage manuals.

Business aviation is certainly leading

this charge, with our customers in

this segment outnumbering

commercial airlines by almost four to

one. It was compliance linking that

initially drove this uptake. It meant

that changes in regulations were

quickly identified and traced across

all of an organization’s documentation,

ensuring traceability, accountability,

and efficiency in managing

regulatory compliance. Now, our recent

integration of AI technology further

streamlines how documentation is

accessed and analyzed giving

operators faster access to insights and

compliance requirements.”

Greg Mangione, Director of

Operations at Northern Jet

Management confirmed this, and said:

“When we adopted Web Manuals in

2020, our goal was to simplify the

admin side of manual management,

and it has proven to be a long-term

solution we’re very pleased with.

Compliance linking makes it easy to

demonstrate regulatory alignment

during audits, and our manuals are

now cleaner, standardized, and

much easier for our team to

manage and navigate.”

As of October 1, 2025, Web Manuals

supports 409 business aviation

operators, including corporate jet,

mission and medical, eVTOL, and

helicopter operators. Its broader

community of 751 customers also spans

MRO, cargo, training schools, OEMs,

consultants, and ground

support providers.

Web Manuals is headquartered in

Malmö, Sweden, and has offices in New

York, San Diego, Singapore, and Sydney.



18th ANNUAL FLIGHT OPERATIONS CONFERENCE

3rd & 4th December 2025, Radisson Hotel & Conference Centre,

London Heathrow UK

NEWS & TECHNOLOGY

Asia’s premier engine teardown and lifecycle support hub,

Global Engine Maintenance India selects Ramco Aviation

In early October 2025, Global aviation

software provider Ramco Systems

announced that it will implement its

next-gen Aviation Software at Global

Engine Maintenance India Private

Limited (GEM), a fully owned

subsidiary of Global Engine

Maintenance LLC USA, a global leader

of CFM56-7B/-5B/-3 complete MRO

solutions. Ramco’s advanced software

solution will enable GEM to digitally

manage the Engine to USM cycle,

ensuring faster turnaround times,

improved material availability and

kitting, and enhanced traceability and

regulatory compliance.

With modules for Engineering &

Tech Publications, Maintenance, MRO

Contracts, Pricing & Billing & Part Sales,

Supply Chain Management and Finance

& Accounting Modules, Ramco Aviation

Software will provide GEM India with a

single integrated platform that

streamlines configuration & work

package control and digital

maintenance execution. The specialized

solution for Engine MRO operations will

provide end-to-end visibility of

operations and supply chain; it

automates compliance & audit

readiness, and integrates finance

with operations.

Ramco’s digital tools such as the

Engine Visit Hub, Ramco Anywhere

mobile apps for mechanics and

warehouse staff and real-time

dashboards, will help GEM India

improve process efficiencies, enhance

productivity and achieve

paperless operations.

James Ranjith Jeyakumar, General

Manager, Global Engine Maintenance

India and Sam Jacob, EVP & Head —

Aviation, Aerospace & Defense, Ramco

Systems, at the signing ceremony held

at Ramco’s office in Chennai

James Ranjith Jeyakumar, General

Manager, Global Engine Maintenance

(GEM) India, said, “We were looking for a

solution provider who could not only

streamline our operations but also lay a

scalable foundation to support our

future expansion into full engine overhaul

services. Ramco Aviation Software stood

out with its deep engine MRO

capabilities, end-to-end integration and

ability to manage the complete engine

lifecycle. These strengths were

instrumental in our selection. We are

confident that Ramco Aviation Software

will enable us to drive greater operational

efficiency, strengthen cost control,

ensure audit readiness and scale

seamlessly as we grow.”

Sam Jacob, EVP & Head- Aviation,

Aerospace & Defense, Ramco Systems,

said, “GEM India’s decision to adopt

Ramco Aviation Software is a strong

endorsement of our product vision and

technology leadership in aircraft engine

MRO software. Our platform is

designed to help organizations like

GEM India optimize turnaround times,

ensure compliance and strengthen

financial control across their engine

MRO operations. We look forward to

collaborating closely with GEM India to

transform their business and support

their plans to expand into full engine

overhaul services.”

Global Engine Maintenance (GEM)

India is the subsidiary of Global Engine

Maintenance (GEM USA), part of the

SPI Group, a globally recognized

enterprise with more than 40 years of

excellence in aviation, logistics, and

engineering. Established in 2025, GEM

India is a strategic expansion to bring

world-class teardown, repair

coordination, and logistics services to

the Asian aviation market. GEM’s

facility, based in Chennai Free Trade

Zone (CFTZ), enables duty-free, rapid

operations aligned with global best

practices standards. With a focus on

the CFM56 engine platform, the

business serves global airlines, lessors,

OEMs, and Teardown with traceable,

cost-effective lifecycle solutions.



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CASE STUDY: NORSE ATLANTIC

Norse Atlantic Airways

goes for advanced M&E analytics

Sander de Bree, Founder and CEO, EXSYN Aviation Solutions introduces a cutting-edge

maintenance data management system



This article is about maintenance data and M&E data analytics as applied in

Norse Atlantic Airways. However, before we get into that, it’s always worth

understanding the background of the business adopting any new solution.

So, let’s start off with explaining a little bit about Norse Atlantic Airways

NORSE ATLANTIC AIRWAYS

With bases in Oslo, London, Miami, New York JFK and Paris Charles de Gaulle,

Norse Atlantic is a low-cost long-haul airline, operating a fleet of twelve Boeing 787

aircraft, serving mainly the countries colored blue on the map in figure 1.

About Norse

Atlantic

Airways

Ø Long-haul lowcost

operator

with bases in

Oslo, London-

Gatwick, Miami,

JFK, Paris-

Charles de

Gaulle

Ø 12x Boeing 787

aircraft

Figure 1

Readers might have seen the airline in the news recently, because they are the only

airline in the world that has managed to land a Boeing 787 in, and take off from

Antarctica. However, this was not the business challenge with which they

approached EXSYN Aviation Solutions.

THE CHALLENGE

That challenge with was in their maintenance and engineering activities, as

illustrated in figure 2.

Business challenge

Improve performance & time

management on producing

reports & insights on data

Aggregate data from

multiple systems for

effective analysis

“Norse Atlantic wanted to improve performance and

time management within the broader maintenance and

engineering department when producing reports and

having insights on the data that they have in

their organization”

Figure 2

Norse Atlantic wanted to improve performance and time management within the

broader maintenance and engineering department when producing reports and

having insights on the data that they have in their organization. The Boeing 787

aircraft generates significant volumes of data that can be insightful in terms of

aircraft performance, enhancing aircraft availability and aircraft reliability. But as

well as the data generated by the aircraft itself are the various different systems



that Norse Atlantic’s engineering organization has deployed in their operations.

Maintenance engineering operations hold a vast amount of actionable data that

can be used to produce insights around maintenance performance, engineering

performance, performance of the aircraft, etc. With multiple different systems

within maintenance and engineering, you might have one system used for aircraft

utilization tracking, one for maintenance program, compliance and maintenance

planning, one for safety management, etc. Norse found that it was taking a lot of

time and effort to get data from those multiple sources and different systems, then

to collate and aggregate the data in order to get actionable insights. That was the

business challenge.

Bearing that business challenge in mind, Norse decided to look into the market

for a solution that would help, them to organize and make full use of all of their

data and, having considered what was on offer, they identified Avilytics from

EXSYN Aviation Solutions to onboard to their entire fleet and aircraft data

management platform. The main reasons behind that choice are categorized in

five main decision points shown in figure 3 that Norse Atlantic considered key for

them to onboard or to undergo this exercise of onboarding their fleet data and

their organization data on the platform.

Why Avilytics

1. Ensure data accuracy

Strong system integration

capability of EXSYN linked

with data quality

management

2. Data Security

Hosted in Microsoft Azure

cloud. EXSYN independent 3 rd

party with no MRO, Spares or

OEM business activities

3. Existing functionality

Existing dashboards cover wide

range of Maintenance &

Engineering analytics

requirements.

Figure 3

1. 4.

2. 5.

3.

4. Developer function

Have access to prebuild

dashboards of AVILYTICS

and also build our own

reports and dashboards just

like PowerBI

5. Collaboration

Flexibility and agile

collaboration with EXSYN

team to rapidly deploy new

functions.

First and foremost, and a very important element for the airline, is data accuracy.

So, the solution had to have strong system integration capabilities with the existing

“Data Security is obviously important, as you can

imagine. Aircraft onboard data, maintenance and

engineering data; these are mission critical data for any

airline. It’s data about aircraft reliability and flight safety…”

systems that Norse Atlantic already had in place. The objective was not to

implement another system that users needed to feed with data, but to have a

system in place that was able to automatically take data from systems used in the

airline today for tasks like workflow management and day to day transactions

within maintenance and engineering.

Data Security is obviously important, as you can imagine. Aircraft onboard data,

maintenance and engineering data; these are mission critical data for any airline.

It’s data about aircraft reliability and flight safety; sometimes it’s even about

competition data and some employee related data as well. Norse Atlantic specified

high level and stringent data security requirements that the Avilytics platform was

easily able to meet due to it being fully embedded in the Microsoft Azure Cloud.

Thirdly, one of the main key decision points was the existing functionality

because, for Norse, this was basically a build versus buy decision and what they

found was that, within Avilytics, they could kick start a lot of their actionable

intelligence, a lot of their data insights on maintenance and engineering. That was

based on the wide range of pre-built analytical functionalities in the solution that

pretty much cater to the entire value chain of a typical management engineering

organization; reliability management engineering, KPIs, safety management, etc.

In addition to that, and this is actually something that Norse is using heavily (see

examples later), the airline is able to use the Developer function to build their own

graphs, insights, and sometimes even their own machine learning models, based

on the aggregated data they share into the Avilytics data warehouse. It offers the

best of both worlds with a lot of pre-built functionality and, in the event that you

have a particular business requirement that cannot be met, Developer enables

users to build that functionality themselves.

And lastly, partner collaboration was quite an important aspect for Norse

Atlantic Airways, having a flexible and agile collaboration between them as the

airline, as the user of the system and, in this case, EXSYN as the as the

software vendor.



Once they had selected Avilytics as the platform to onboard their 787, fleet data

and for their maintenance and engineering data, there had to be a specific process

of onboarding that data, which can be seen in figure 4.

How did we onboard

Baseline

Modelling

Business embedding

1.

Status Quo

Assessment

§ Review of as-is system landscape and

data to connect to AVILYTICS

§ Definition of business objectives

§ Data mapping & quality assessment

4.

Data clean-up

§ Identify area’s subjected to data

clean-up requirements and

definition of cleaning strategy

§ Data clean-up

7. Reliability

evaluations

§ Monthly reliability review meeting

§ Monthly fleet reliability report from

Avilytics

2.

Data Ingestion

§ Establish data connections between

data sources and EXSYN platform

§ Daily data updates

§ Data processing routines configured

5.

Feature

development

§ Definition of custom report and custom

dashboard requirement

§ Build custom reports / dashboards (if

client has a developer license, this is

activity can be done by client)

8.

Feature builder

§ Continued creation of

dashboards & widgets based on

business needs

§ Scheduled Avilytics updates

3. AVILYTICS

baseline

§ Deploy AVILYTICS dashboards

§ Introduction training

§ Bi-weekly adoption workshops

focussing on system usage and data

quality

6. System

ready

§ Data in Avilytics is according to

required standards

§ Customized features deployed to

company users

§ Bi-weekly adoption workshops

9. Self

supportive

§ Avilytics embedded into daily

business processes

§ Users can create functions

independent from EXSYN

M0 M1 M4

M6

Figure 4

The process started with a status quo assessment of what data is available and

what needs to be available, what are the gaps and how those gaps can be bridged.

Next is setting up data ingestion and, there again, automation is key: Norse Atlantic

doesn’t want to have people entering the same information multiple times so does

want automated data integrations between all the systems that are in use. That

then activated the baseline, and, from there on, Norse Atlantic Airways continued

with modeling and business embedding, to make sure that the maintenance and

engineering departments are able to generate value from the data and from the

insights that they are presented with. That is best illustrated by a few adoption

examples that I can take you through as an example of how Norse Atlantic

Airways, with their 787 fleet, is using this kind of capability in their in

their organization.

Keeping Aircraft Data

Clean Connected Predictive

OEM Library

ata nteraon

Reiabiity Reorn & Anaycs

Airworthiness Reviews & Checks

Maintenance & Enineerin Anaycs

Aviation-native apps that keep data trusted for

compliance, safety and smarter maintenance

Discover All Apps

www.exsyn.com



much transcended from a reporting cycle, spending time and efforts to create

reports, to having that time available to do actual reliability assessments and

analyses, plus implement actions that positively impact overall aircraft availability,

dispatch reliability and systems reliability.

Engine contract monitoring

Another quite interesting example where aircraft onboard data comes together

with, in this case, maintenance engineering data coming from the from the AMOS

system, is what we today call engine contract monitoring as in figure 5.2.

Engine Contract Monitoring

Engine Contract Monitoring

RESULTS FROM ADOPTING AVILYTICS

Here are just a few of results that have been gained from utilizing the features and

capabilities built in to Avilytics.

Reliability automation

The Reliability first result Automation revolves around Reliability Automation, as you can see in figure 5.1.

• In-depth on-demand analysis via easy

to use dashboards

• Self-service analytics. No dependency

on data or IT experts

Figure 5.1

• One-click monthly technical

status & fleet reliability report

• Moved from report creation to

actual analysis

As a Boeing 787 operator, what Norse has been able to do for well over a year, is to

fully automate the creation of their regulatory reliability reporting, as well as have

in depth analysis on specific reliability issues they might face in their fleet and what

can be done to improve on those issues. What that means is that they have pretty

• Monitor utilization of engines against lease contract parameters

• Visual indications if risk emerges on contract allowed parameter exceedances

• Avoids costly overutilization penalty fee’s

Figure 5.2

The example is a 787, with Rolls-Royce Trent 1000 engines which is never bought

but always leased with specific leasing parameters on how lessees are allowed to

utilize the engine. There are specific airports that, when you fly to them, you might

incur utilization penalty factors such as engine derate settings that the crew is

applying that can have an effect on the allowed utilization of the engines. Other

factors include stage lengths, flight durations, etc. And once a user systematically

exceeds their lease parameters, that can lead to significant penalty fees being

imposed on the operator for over-utilizing the engine, beyond what the leasing

agreement allows. Avilytics takes the engine data, derate settings, the flight

operational data, stage, sector, length of flights flown, etc., and compares that to

the actual engines installed on the aircraft. That gives a full overview of all the

engines installed on the aircraft and how high the risk is that any particular engine

might exceed the leasing agreement allowed parameters. That doesn’t necessarily



mean that, as soon as there is something in red on this dashboard, that engine

should be directly replaced, because that’s a costly affair, but it allows for planning

in advance. It allows for making an informed decision, should this aircraft be

assigned to fly that particular route or, if we do that, will it lead to penalty

exceedances. By combining engine data coming from the aircraft with

configuration data coming from the maintenance tracking software and flight

operations data coming from the scheduling system, it allows the airline to decide

how to best assign that aircraft on specific routes to avoid them exceeding allowed

parameters for engine usage.

ACARS Comparisons

ACARS is another data feed coming from aircraft in the fleet into Avilytics, through

the SITA network. And we use ACARS data for live data monitoring and live data

comparisons,

ACARS Comparisons

as shown in figure 5.3.

Supplier performance

Also Supplier quite performance

nice is supplier performance as in figure 5.4.

ACARS comparisons

Supply chain optimization – pool provider performance

• Review ACARS landings & flying hours with recorded flight utilization to identify and

mismatches and action accordingly

Figure 5.3

Through ACARS you have the on block and off block times which are used to

calculate flight durations and automatically cross reference that with crew inputs

to the flight log, in order to make sure, for instance, that any crew entry made on

the flight log itself matches the actual measured flight duration coming from the

ACARS system. This is a great help in making sure that the actual accumulation of

flights flown, hours and cycles of the aircraft remain consistent over time and if, by

any chance, an incorrect entry is made in the journey log, that automatically gets

detected and corrected in the system itself. So, again, automation serves to make

sure that this specific set of critical data is always updated based on actual

information coming from the aircraft.

• Trace order TAT of pool providers to ensure pool contract SLA’s are met

• Trace order TAT for vendors on repairs, purchases and different criticalities (AOG, Urgent, Normal)

Figure 5.4

Supplier performance is based on the data coming from Norse Atlantic’s supply

chain ERP system, which allows the monitoring of turnaround times and service

levels of their pool provider. As a 787 operator, the airline is covered by a pool

program from a specific supplier. Avilytics allows them to monitor the performance

of their pool provider, against pool agreements, against pool service levels,

perhaps not necessarily, in the first instance, to enforce certain contractual

implications on them, because that’s not really in the nature of the organization,

but in order to see what can be done to collaborate with the pool provider in

resolving some of the supply chain issues that they might face. Norse knows what



kind of items they most frequently request from their pool providers. They know

the turnaround times on those requests depend on the priority that they give the

request, whether it is an AOG request, a normal request, an exchange in advance,

etc. With that, they can take actions together with their pool provider to shorten

those turnaround times and positively impacts the overall maintenance downtime

of the aircraft. They might even use it to go back to their vendors to say, “You’re not

compliant with our contract parameters here”.

AOG risk management

Norse Atlantic also uses Avilytics within the maintenance control center for AOG

risk AOG prediction risk management

as illustrated in figure 5.5.

• Use aircraft & component data to determine remaining useful life, performance degradation and resulting failures

that could lead to AOG situations

Figure 5.5

“Based on configuration data of the aircraft’s utilization

and expected, based on data coming off the aircraft

itself, the system provides an overview of risk profiles,

meaning, what are current and future probabilities of

each specific aircraft in the fleet running into a

AOG situation…”

Based on configuration data of the aircraft’s utilization and expected utilization,

based on data coming off the aircraft itself, the system provides an overview of risk

profiles, meaning, what are current and future probabilities of each specific aircraft

in the fleet running into a AOG situation due to specific failures that could occur on

the aircraft, and what are the probability factors of those occurring. Those are

classified as low-, medium- and high-risk events, and that information is used by

the Maintenance Control Center to see what kind of risk mitigations could be taken

in the event that such an AOG situation would occur on that aircraft. That’s not to

say that each listed high- risk event results in a maintenance action. It is being used

to think about risk mitigations in the event that that a particular AOG

event would happen.

Examples of such a mitigation could be, what is the next arrival airport of the

aircraft that has that particular AOG risk probability if that component would fail.

What would that mean, practically, if the aircraft is on that out station, or is the

aircraft expected to be on home base when the AOG happens. What is the spare

parts availability on the base where the aircraft is expected to be? Again, the

facility is there, not necessarily to trigger a maintenance action, to preventively

replace a particular component, but more to think about risk mitigations that can

be taken to make sure that the aircraft gets back to the surface as fast as possible

in the event that that particular AOG situation is going to occur, and yes, in the odd

exception, it actually leads to a preventive replacement. We do see that that

decision is mainly taken once the aircraft is actually already scheduled for a heavy

maintenance event so that ground time over a multitude of days that most of the

time does lead to a specific maintenance action being taken; but not always when

the aircraft is in operation.



ROADMAP TO THE FUTURE

Together with Norse Atlantic, at the moment, EXSYN is also integrating further

systems and data sources from maintenance and engineering as you can

see in figure 6.

Our roadmap

Figure 6

Safety

AHM

E-Logbook

SMS analytics based on CENTRIK5 SMS system

& Technical Safety Action Group report

AHM parameter integration into AOG

risk monitor

Electronic Logbook Integration for analysis on

aircraft logbook data (flights, technical, cabin)

One of them is in the safety domain. SMS and safety performance indicators are

important, of course, and this is where EXSYN will integrate with Norse Atlantic’s

Centrik 5 Safety Management System (SMS) through native APIs in order to

integrate SMS data and quality management data into the Avilytics data

warehouse and provide analytical insights for Norse Atlantic’s Technical Safety

Action Group to monitor safety and compliance of the airline itself.

For aircraft health monitoring, the 787, has quite elaborate aircraft health

monitoring systems. Right now, the onboard data coming off the aircraft is ACARS

messages and EXSYN’s flight data recorder parameters, and that is now being

extended to the actual flight deck FX and maintenance messages that are

recorded in the health monitoring system for the Boeing 787. These are then used

to further enhance the AOG risk probability calculations that that we have seen

earlier, and thirdly, the integration of electronic logbook data, both flight technical

and cabin. At that point, Norse Atlantic will be using the Ultramain ELB which can

be integrated with other systems so that journey log data like fuel consumption,

etc., and, of course, the technical and the cabin related data from the tech logs, can

be fed directly into the Avilytics data warehouse, which eventually will lead into

further analysis being done on things around, journey logs, flight performance, etc.

That, of course, looks very nice and sounds cool. What we have learned from this

interaction is that, if you want to adopt these kinds of advanced analytical means

within your maintenance and engineering organization, it is paramount to invest in

the data quality that you want to use in those dashboards. And this is also where

some of the underlying integration strength sits in Avilytics, because it also helps

Norse Atlantic in driving and continuously monitoring that data quality to ensure

that whatever is presented to end users can actually also be trusted. You might

recall that one of the primary requirements was to have high quality and

trustworthy data that is being used for analysis purposes. So that remains quite an

important topic throughout the entire application itself. Or as Norse likes to put it,

“We have used the data several times to easily visualize how the fleet is doing, and

on the typical question, what are we struggling with as an organization? They have

off the bat answers, not only what are we struggling with, but also, what can we do

in order to improve on that? We now have very fast and good, data driven answers.”

SANDER DE BREE

Sander de Bree has become an instrumental figure in shaping the digital landscape

of aviation maintenance. He has a degree in Aeronautical Engineering, and his

expertise extends into IT and business systems. He not only understands the

technical nuances of the industry but also grasps the subtleties of the aviation

business landscape. Sander continues to contribute significantly to the advancement of

aviation technology, ensuring that EXSYN Aviation Solutions remains synonymous with

innovation, reliability, and efficiency in the aviation sector.

NORSE ATLANTIC AIRWAYS

Norse Atlantic Airways, headquartered in Arendal, Norway, is a

Norwegian low-cost, long-haul airline that was founded by CEO and

major shareholder Bjørn Tore Larsen in March 2021. The airline focuses

on offering affordable fares for transatlantic flights, primarily between Europe and North

America but with other destinations including Bangkok, Cape Town, Oslo, Athens, London,

Berlin, Rome and Paris. They operate a fleet of twelve Boeing 787 Dreamliner aircraft.

EXSYN

EXSYN Aviation Solutions is a leading industry provider of aviation

engineering and data solutions. Located in Amsterdam, the

Netherlands, the team is comprised of aircraft engineers with deep IT

and data skills, allowing them to combine industry expertise with technology knowledge.

Combining EXSYN’s aircraft data management platform with any MRO software provides

airlines and MROs the ability to not just record airworthiness and maintenance data but also

drive value from their data through business optimization, maintenance costs reductions

and higher fleet availability.

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AIRCRAFT MRO: VENDOR JOB CARD

VENDOR JOB CARD: FLYDOCS

It is flydocs’ attention to customers’ needs and

full asset management solution that ensures continuing

customer growth and loyalty says Megan Keegan

As Head of Customer Success at flydocs, Megan Keene brings nearly two decades of

aviation industry experience with a strong focus on driving customer growth and

facilitating operational excellence. After starting her aviation career in aircraft leasing,

Megan joined flydocs in 2016 to lead Technical Operations before launching and

scaling the Customer Success team in 2019. Drawing on her operational expertise and

strategic insight, Megan uses a combination of firsthand experience and industry

insight to help customers turn long-term goals into real-world results, unlocking value

to achieve lasting success with flydocs.

Aircraft IT: Your name, your job title, and the name

of the business?

Megan Keene, Head of Customer Success, flydocs.

Aircraft IT: How did flydocs get started?

MK: Like many software companies, we started in a

‘garage’ in 2007 with a dream and a niche opportunity

to digitize the aircraft transition and lease return

process. This evolved into Digital Records

Management (DRM), our flagship product designed

to streamline and simplify the challenging records

management processes in aviation maintenance. We

focused on establishing this product and our Digital

Engineering Services for several years before

launching new product offerings, such as Lifecycle

Asset Management (LAM), more recently.

Aircraft IT: What is the guiding business principle

that drives flydocs?

MK: In one word, partnership. Our company mission is

to be the trusted partner of choice in aviation asset

management through our digital services. As Head of

Customer Success, I view our customers as our

partners. We welcome their collaboration to improve

our products and services and their feedback

challenges us to continue meeting and exceeding the

industry’s standards.

Aircraft IT: What has flydocs’ greatest business

achievement been to date, and why?

MK: It is difficult to select just one. We are very proud

to not only be the global market leader in aviation

digital records management, but also to enable many

“I view our customers as our partners. We welcome their collaboration to

improve our products and services and their feedback challenges us to

continue meeting and exceeding the industry’s standards…”


AIRCRAFT MRO: VENDORJOB CARD

“We have evolved through our portfolio of software products and engineering

services to be a full asset management solution company, enabling and

supporting our customers to manage the full lifecycle of their assets

at every stage…”

global airlines in their digital journey toward paperless

records management. We work with over 75

customers managing more than 8,000 assets on

flydocs DRM every day. Our Digital Engineering

Services teams have supported our customers with

over 840 on-time aircraft transitions and that number

will continue to grow with our committed projects.

We are also proud to have transitioned to a multiproduct

company with our LAM software solution

in recent years.

If you ask me this question again in a few months, I

will have a different answer as we are launching a full

refresh of DRM in Q4 2025. Our customers shared

feedback around the look and feel of our product, and

we are excited to be delivering a new and improved

user interface, architecture and codebase which

readies flydocs to design, develop and deliver more

new and exciting features in the future. I love this

upcoming achievement because while we always look

to expand our service offerings, this reflects our

continued investment back into our core product and

our valued customer’s experience.

Aircraft IT: What have been your disappointments

and what have you learned from them?

MK: I like this question because I think it says a lot

about how we at flydocs view challenges. There is

nothing stronger than constructive feedback from our

customers, and I personally love that our customers

challenge us to drive the industry forward. We never

want to be the supplier who reaches a standstill with

our products and services. Therein can lie

disappointment at times because it isn’t easy to

exceed everyone’s expectations simultaneously when

collaborating with a global customer base who are at

different stages in their digital journey. This challenge

drives the flydocs teams into a rewarding cycle of

innovation and continuous improvement and we

listen and learn every day.

Aircraft IT: In a sentence, how would you summarize

what flydocs does for aircraft

maintenance customers?

MK: We have evolved through our portfolio of

software products and engineering services to be a

full asset management solution company, enabling

and supporting our customers to manage the full

lifecycle of their assets at every stage, maximize value

and efficiency and mitigate risk to their assets.


Aircraft IT: What do you feel will be the next big

thing in maintenance Aviation IT?

MK: I believe development partnerships and

community-driven solutions will become vital, as the

landscape becomes more complex and data-rich. By

sharing data, standardizing processes and codeveloping

digital tools — as we have actively worked

on in the last year with new supplier integrations — we

can take bigger steps towards smarter maintenance

planning and more sustainable operations that not

only deliver positive impact for our customer

community, but also for the industry as a whole. We

naturally work closely with our Digital Tech Ops

Ecosystem partners, Swiss-Aviation Software

(AMOS), AVIATAR and Lufthansa Technik’s

Engineering Services to strengthen our product

development and digitalization roadmap. By actively

co-developing new products and software modules

to create a seamless journey between products, this

has real potential to transform operator efficiencies in

critical maintenance operations that move fast 24/7.

Aircraft IT: What do you want your customers to

say about flydocs?

MK: When our customers speak about flydocs, my

hope is that they say we’re a trusted and ambitious

partner — an essential part of their operations who

can guide them to the best course of action. I’d like

them to feel confident that our continuous innovation

not only empowers them to make data-driven

decisions and deliver measurable outcomes but also

contributes to shaping the wider industry. flydocs is

committed to being at the heart of this movement:

not just delivering software but creating truly

game-changing solutions that drive the aviation

industry forward.

Aircraft IT: Megan, thank you for your time.

“We naturally work closely with our Digital Tech Ops Ecosystem partners,

Swiss-Aviation Software (AMOS), AVIATAR and Lufthansa Technik’s

Engineering Services to strengthen our product development and

digitalization roadmap”

AIRCRAFT IT FOCUS: ICF

Selecting a suitable system

Allan Bachan suggests a process to make the selection of a new

IT system a well-structured and manageable project.

Over the past 15 plus years, I have attended

and participated in the Airline and

Aerospace MRO & Flight Operations

Conference annually. Almost every year

since, I have had at least three or four conversations

with attendees about “which systems are most

suitable for us”. The landscape has changed

significantly. There are many more vendors and

applications. Several specialist applications for digital

records, publications, quality management, safety

management, maintenance planning, etc. now exist

over and above just the ERP styled systems. And,

there are many of each.

Many attendees come to ‘window shop’ and to be

educated on what is most current. They might come

year after year. How then can one make better use of

the time spent and be more productive with

‘shortlisting’ what might be most appropriate — to the

question above on suitability? I seek to broadly

outline this below.

STREAMLINING MRO IT SYSTEMS

EVALUATION AND SELECTION

In the ever-evolving landscape of Maintenance,

Repair, and Overhaul (MRO) operations, evaluating

and selecting the right IT system(s) are crucial for

ensuring efficiency and effectiveness. The process of

evaluating and selecting an MRO IT system can be

complex, but with a structured approach, it can be

streamlined to achieve optimal results. Six main

phases are recommended.

1. Collecting requirements, profiling vendors

and preparing the RFP (Request for

Proposal)

It is most likely that those seeking to renew or replace

existing systems will be in this phase when attending

the conference. Or they should be.

A comprehensive requirements list should be in a

state of evolution. These requirements should have

some semblance of priority and key needs which are

not now fulfilled with the existing software. I

frequently tell people that if they are not solving

known issues and challenges, they may just as well

stay with what they have. It is this abbreviated ‘draft’

list which should be used to ‘window shop’. Pointed

“How then can one make better use of the time spent and be more productive

with ‘shortlisting’ what might be most appropriate…”

“I frequently tell people that if they are not solving known issues and

challenges, they may just as well stay with what they have”


questions from the list should be directed to the

vendors at the conference. A ‘mini profile’ of the

potential vendors who appear to satisfy the

requirements (on a broad level) will then potentially

be recipients of the RFP.

2. Defining the Scoring Model and Use Case

Demonstration Scripts

I like to refer to this phase as the ‘recipe’. Think of the

requirements list as the ingredients. The

demonstration scripts are key end-to-end processes

which the vendor will be required to show. The

scoring model is refined by assigning weights to

requirements uniquely appropriate to your

organization. A business case should be started —

with input from RFP responses. The assigned

selection team will manage vendor interactions and

logistics and educate the expanded business user

team on the scoring and demo approach. Each

demonstration script should have a duration with

which each invited vendor must abide. This levels the

playing field for all invited vendors.

3. Evaluating Vendor Offerings and Terms

This next phase involves reviewing and scoring RFP

responses, evaluating the ability to meet detailed

AIRCRAFT IT FOCUS: ICF

“The negotiation phase involves developing a negotiation playbook and key

requirements, negotiating with two finalists to improve terms, and assessing

the best fit for client requirements and strategic priorities”

requirements, and managing the collective RFP and

(any) early demonstrations scoring. The core team

reports, educates, and informs the key user groups on

any down-select possibilities, and educates the

shortlisted vendors on the demonstration approach,

expectations, outcomes, and roles and

responsibilities.

4. Conducting Demos and Reference Visits

In this phase, in-person demonstrations are

coordinated by client representatives from each MRO

division, as well as IT, Finance, and HR as needed. The

core team moderates and manages demonstrations

to ensure they are focused, structured, and high-value

sessions. Collective scoring revisions must be

managed in near real-time, and customer reference

calls and diligence checks are conducted as needed

to validate software and implementation experiences.

Follow-up focus webinars should be held to address

any outstanding issues.

5. Negotiating Final Terms and Contract

The negotiation phase involves developing a

negotiation playbook and key requirements,

negotiating with two finalists to improve terms, and

assessing the best fit for client requirements and

strategic priorities. The terms for signing the software

agreements are then finalized.

6. Finalizing Agreements

The final step is to begin the pre-implementation

scope. Deliverables for each activity include

governance documents, detailed client requirements

list, process-based and tailored RFP documents and

response templates, scoring models tailored to the

client’s requirements and priorities, demonstration

scripts, SME support for scoring RFP responses,

preliminary vendor scoring reports, analysis of

commercial terms and total cost. Further deliverables

include agendas and SME support for demos,

reference calls, site visits, and scoring revisions, final

summaries of vendor evaluation and scoring, revised

comparisons of commercial terms, recommendations

for senior management and board approval, business

cases (optional), term sheets, negotiation requests

and leverage lists, revised business cases (optional),

and draft agreements and reviews.

By following this structured approach, regardless

of the nature of the software; organizations can

effectively evaluate and select the most suitable MRO

IT systems, ensuring that they meet their unique

requirements and strategic goals.

ALLAN BACHAN

Allan is a Vice President at ICF with 34 years of

industry experience as an Aviation M&E, MRO and

Supply Chain solutions and systems domain

expert. He is responsible for ICF’s MRO Operations

and IT practice and he manages the Aircraft Commerce

Consulting relationship with ICF. His experience includes

managing application design, development, and full cycle

implementation — from selection to go-live — for strategic

clients in the MRO industry using different commercially

available MRO IT products. In his career, Allan has fulfilled

the following leadership roles: MRO IT practice and

technical lead; MRO systems Product Principal; M&E and

MRO Solutions Director and Manager of Technical Records,

Maintenance Planning and Production Control.




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CASE STUDY: AIR EUROPA

Logistics challenges overcome in

Air Europa’s digital transformation

Helena Carchenilla Valle, Supply Chain Manager, Elisa Abou Saada, Supply Chain Project Leader and

Arnau Loada Pascual, Project Manager Business Transformation, all at Air Europa, reflect on the challenges

encountered and overcome in Air Europa’s digital transformation journey



In this case study, we want to share with readers a recent project carried out in

Air Europa. It was not only about an IT solution, but also about cultural change in

order to find operational excellence. However, before embarking on the project

we had to define a goal.

SOLVING INTERNAL LOGISTICS CHALLENGES

A key driver of our transformation has been the outstanding leadership of Helena

Carchenilla Valle, Supply Chain Manager. Under Helena’s guidance, the team has

navigated significant organizational changes, implemented process

improvements, and embraced innovation to enhance efficiency. Her strategic

vision has been instrumental in stabilizing critical operations, optimizing inventory

management, and fostering a culture of continuous improvement. These efforts

have enabled us to overcome complex challenges and position our company for a

future defined by agility and operational excellence.

We work in the Supply Chain in Air Europa Maintenance, a department of more

than 100 people, where the goal is to supply our internal engineering customers

with the necessary materials and tools to maintain our fleet, in a timely manner and

to manage costs; all putting safety first. But, if we only focused on this goal in our

Supply Chain silo, we would be unable to look at the bigger picture. The project

that we’re going to cover in this article is about connecting the supply chain at the

same time as meeting the needs to ensure that our mechanics on the line can do

the best job. The challenge we faced, following the relocation of our warehouse, is

illustrated in the map, in figure 1, of our hub, Madrid, Barajas.

“Why? … The motivation behind the project”

HANGAR

CURRENT

WAREHOUSE

GSE

LINE

WORKSHOP

PROCUREMENT

OTHER GSE

TOOL BOX

DELIVERY

LINE DELIVERY

POINT

B787 GSE

THE CHALLENGE...

The relocation of the

warehouse to the NEW

AIR EUROPA HANGAR IN

MADRID has presented

a considerable

challenge to

operational efficiency.

B737 WHEEL KITS

TMA OFFICE

TMA VEHICLES

B737 GSE

B787 WHEEL

KITS

Figure 1

At the bottom of the map you can see where our mechanics were based and, used

to collect the materials and tools from the warehouse in the upper and right part of

the map. That averaged 100 trips a day at 20 minutes average per trip; a lot of time

in a process which, as readers will know, is already facing a reduction in numbers of



“…we had a mechanic who went to the warehouse, talked

with the warehouse staff, collected the parts and tools

and then returned, all in one vehicle. We decided to

replace all of those trips and settled behaviors,

with two vans…”

mechanics and available man hours. What made this even more of a challenge for

Air Europa was the need to move our warehouse, to a new hangar, top of the map,

further away than the other warehouse, creating even more of a challenge. But the

move had to happen and so we needed to find a way to solve this problem The

solution that we developed is summarized in figure 2.

solution. There is one for tools and consumable parts and the other one for tools

and picklists.

At the same time, we improved the visibility and digitalization of all the data and

now plan to implement GPS to improve the movements around the airport for all

of our mechanics’ vans and vehicles. We also want to combine the current solution

with a solution like Deliveroo, Global, or Uber, in order to deal with 100% of issues

with internal logistics. The result has been that we have saved around 30% of those

trips for our mechanics.

INNOVATION IN INTERNAL LOGISTICS

Sometimes it’s better to see what is happening than to try to explain it in words, so

here is a video showing what we have achieved.

“Why? … The motivation behind the project”

1. Adapt logistics to accommodate the hangar relocation

by delivering parts directly to mechanics, minimizing

their travel and maximizing efficiency.

2. Modernize and optimize internal logistics to drive

operational efficiency.

3. Streamline processes to reduce manual errors and

boost productivity.

Figure 2

4. Enhance visibility and control across the supply chain

for better decision-making and resource optimization.

We considered that it would be best if we started by looking at internal logistics

with the aim to save time for our mechanics. This is the essence of our project; it’s

not only about an IT solution, but about a cultural change, because it involved

changing more than 20 years of behavior for all of those people. Of course, there

were other challenges such as operational efficiency, systems, and communication

methods because, when it came to assembling parts and tools for a job, we had a

mechanic who went to the warehouse, talked with the warehouse staff, collected

the parts and tools and then returned, all in one vehicle. We decided to replace all

of those trips and settled behaviors, with two vans moving like a delivery service

around the maintenance production line. The vans are for different types of

The video is real life. It’s our daily operation, a reality based on three elements. First

the mobile warehouse that you see. Then we have the EzStock application, which

is delivered by Trax, eMRO and, of course, new processes.

We had to configure, fit this out and to implement it, bearing in mind what we

wanted to put in it. We had to analyze which tools we wanted and which

consumables before we customized the vans for this project. Connected to the

van, we also implemented a team, the runner team, so we have a team in the

warehouse, the store men, and then we have the runner. The second element, as

we said above, is EzStock, an application provided by eMRO, from Trax, and which

is very user friendly. When we started to think about this project, we had to

implement our team; so we had to train new employees who didn’t know the

eMRO system, and we needed to teach them everything. For the runners, we



“…we had to create a new runner team, teach them how

to deliver material, had to think about how to get, for

example, on the aircraft, how to connect with the

mechanics, how to call the mechanics, how they

pick the material…”

needed to teach them how to understand the delivery management system and

the application with which they only need to do one click when they deliver the

material. Inside the project are many processes, with 12 new processes. That meant

that we had to rethink all of the daily operation, because we had to divide between

the mobile warehouse management, which process is connected to the van, and

then we have also to think about the EzStock processes. So, as you see in figure 3,

we have two main bases of processes.

Figure 3

.

Processes

Mobile Warehouse

Management Processes

Dynamic material

availability forecast based

on high-demand items.

Optimization of van

routes for timely

deliveries.

Real-time inventory

tracking and control.

Automated material

replenishment workflows.

Picklist runner system

for faster picking

operations.

US & RTS mobile

processing for

streamlined material

handling.

Delivery Management

Processes

Material requests initiated

by TMA through the

internal app.

Runner processing and

fulfilling material

requests.

On-site material delivery

by runners to TMA in

parking.

Efficient material

issuance using EzStock.

Streamlined material

return process at the site.

Pre-shift delivery of

toolboxes for operational

readiness.

The main process connected was the picklist runner system, as mentioned before,

we had to create a new runner team, teach them how to deliver material, had to

think about how to get, for example, on the aircraft, how to connect with the

mechanics, how to call the mechanics, how they pick the material, and these kinds

of processes. We had to think it on the ground with people over there. And, of

course, we had the processes connected to the delivery management. We also had

to think about the follow up of the project and how many issues could we do in one

day or in one shift?

HOW WE GET IT

Now, let’s look at some data to understand this. Imagine that, as we said before, we

implemented this project, because we had a problem; now we are in the process

that we are moving our warehouse, and we are building a new hangar, and it’s more

or less two kilometers away from the actual warehouse. So, this is a project that is

necessary, and this purchase project transformed all the processes that we had

before. Of course, this project is based on our innovation as figure 4 demonstrates.

INNOVATION INTO

OUR DNA …..

In 2019, we created our strategic

plan with innovation as a key

pillar. Innovation pushing us to

become more efficient each day.

In 2021 we went to GL with eMRO

& eMobility (MX APPs)

Figure 4

In 2019 we began with Trax’s eMRO solution. For EzStock, we had to think about a

mobile solution. We began to plan the project in 2019 and started to implement it



in 2024 with eMobility, and we have continued to introduce new applications, with

mobility. Now for example, Air Europa is involved in the go-live for the

technical logbook.

These are our golden rules in figure 5.

Figure 5

GOAL

ECOSYSTEM

“… Our strategy for

expanding and developing

our maintenance

management ecosystem is

centered around TRAX as

the core platform ...”

MAINTENANCE

ECOSYSTEM

GOLDEN

RULES…

Expand through TRAX modules, applications,

and new functionalities.

Expand through internally developed software

integrated with TRAX.

Expand through third-party software integrated

with TRAX

We have a system that is trusted and we wanted it integrated with our daily

operation. In 2019, we created a team of key users, Elisa is in this team. So, for us,

it’s very important to have dedicated people that are solving problems in real time

and that could assist at the weekly sprint with the Trax team; understand the

problem and solve the problem as well. This is very important, because it’s not only

a question of IT or weblog or something which is totally separated from reality, but

it’s something really connected. So, in Air Europa, we have a team of about 20 key

users from different areas, for example, supply chain, then web production, many

people to whom we can delegate some power to understand the processes and

the bugs and the questions that we could answer with Trax

Of course, we have to mention training which is very important because, if you

don’t train people, and if you don’t stay with them, the project couldn’t, succeed.

So, we did all this flow, we had the go live on July 24 and we continue to implement

different kinds of link and different functionalities. But when we started with this

project, we had to think about the infrastructure such as, how many iPads do we

need? For example, how we could construct the journey for a runner, how we could

have the user acceptance, the training phase, and then, of course, the

preparation for go-live.

We believe that this project actually was a success, and is a continuing success

with continuous improvement because, before the project, we didn’t have the

runners, we didn’t have a mobile warehouses, and nowadays it’s very important for

us that we do what you see in figure 6, in a simple way.



CONTINUOUS

IMPROVEMENT-DRIVEN

COMPANY...

The fundamental part of this project was

based on the GEMBA WALK and the

participation of all teams. Their ideas and

recommendations were positively evaluated

during the development of the project.

Figure 6

We base this on the Gemba Walk. (A Gemba Walk is a management practice

where leaders visit the ‘Gemba’ — the place where work happens — to observe,

engage with employees, and identify areas for improvement. It’s a key component

of Lean management, originating from Toyota’s manufacturing processes.) The

goal is to understand the real situation, identify waste, and foster a culture of

continuous improvement. So, in keeping with the principle of go look and see, we

go there, we stay with people, we get people involved and we learn from them.

WHAT THIS PROJECT ENTAILED

Together, we constructed the solution to implement this project. We asked for

many modifications and adjustments to fit our reality, but also to the way of doing

something. Because when you are there, when you are on the ground, they teach

you how you could do things, the best way, and then you can evaluate and study.

You can try and try again and try different solutions until the project is successful.

Because each time that you have a project, it’s not always a first-time success, you

sometimes have to try and try again, until you get it right. With us,

these are the bases.

We defined a week, listed follow ups with Trax to monitor, for example, bugs

and modifications, because we asked for a lot of modifications to adapt to our

realities. We went to the site with the runner, with the warehouse manager.

Together, we simulated the delivery, we stayed with the mechanic, and we listened

to everybody. Elisa went there regularly each week for three days a week. And, of

course, we wanted to customize the application because, although most airlines

work in much the same way, every airline has its specific processes and workflows

which will need a solution to be customized.



“…this project helped to us to enhance the interpersonal

communication, to having better communication plus,

as we’ve already said, to get people involved. They are

part of this project, and they are very proud to be part

of this project”

We have 30 minutes of time saved per TMR (Timer) a day, which is a success,

because we are saving a lot of money, of mechanic man hours. This means that we

are achieving better productivity in a seven hour shift and, of course, this project

helped to us to enhance the interpersonal communication, to having better

communication plus, as we’ve already said, to get people involved. They are part of

this project, and they are very proud to be part of this project.

CONCLUSIONS

So, how did the project go. You can see the conclusions in figure 8.

So, can we say that this project was and is a success? That can be verified with

data. We are a data driven company, as you can see in figure 7.

8

DEDICATED

PEOPLE

375 TOTAL

MANHOURS

1

INNOVATION

DELIVERY

WE’RE A DATADRIVEN COMPANY

This project enables real-time control of parts delivered to mechanics and data-driven

decision-making through visible operational dashboards.

Internal Logistics Data. Consumption per shift by type

SHIFT

CONSUMPTION

TOOL-OUT PER SHIFT

7

MONTHS OF

12 NEW

DURATION PROCESSES

7

MECH DAILY

MH SAVINGS

CONSUMPTION ISSUED PER SHIFT

SHIFT

WEEK

Movements

CONSUMPTION

Figure 7

When we began the project, we were using Power BI to monitor the tool

management and tracking and the manual issue. Because we have tools and

consumable parts, we wanted to monitor, for example, how many parts do we

issue in a day, a month, an hour, for a shift? And these are the results in the

graphs in figure 7.

Number of movements

Figure 8

There were more or less 80 dedicated people involved in the project. The project

leader was Elisa, there was also the manager of the warehouse, we had key users,

and then all the team of runners and the store men. Total man hours amounted to

more or less seven months duration. In this is included also the business case and

how to implement the project in phase number 1. Twelve, new processes and seven

daily mechanic manhours saving.

But we cannot stop; we are an organization that aims to keep growing. We

noted at the beginning that the hanger, a five-position airplane hangar is very big,

one of the leaders in Europe. We are moving there. So, what’s next now?



HELENA CARCHENILLA VALLE

Helena Carchenilla Valle is the Senior Supply Chain Manager at Air Europa, leading

the supply chain optimization strategy, driving innovation and the integration of

advanced technologies to enhance process efficiency and resilience. With over ten

years in airlines, MROs, clients, and suppliers, Helena has managed complex teams

and projects, and her strategic and results-driven approach has been key to the delivery of

innovative solutions for Air Europa’s operations.

NEXT STEPS

Another short video for readers.

ELISA ABOU SAADA

Elisa Abou Saada is a Project Leader in the Supply Chain department at Air Europa

Líneas Aéreas. She leads and coordinates multiple cross-functional projects to

enhance operational efficiency across the organization. Elisa is currently overseeing

the deployment of the Kardex project, aimed at digitizing and streamlining

inventory management processes. Her strategic and hands-on approach has delivered

impactful results for Air Europa’s supply chain domain.

ARNAU LOSADA PASCUAL

Arnau Losada is a Project Manager in the Supply Chain department at Air Europa

Líneas Aéreas. He drives strategic projects within the area, focusing on initiatives

such as inventory optimization, continuous improvement, and the separation of Air

Europa from Globalia Mantenimiento Aeronáutico. With solid experience in change

management, project execution, and enhancing organizational management practices,

Arnau places strong emphasis on achieving objectives and fostering teamwork to ensure

successful outcomes.

AIR EUROPA

Air Europa is the third largest airline in Spain, is part of the

Globalia tourism group and a member of the SkyTeam alliance.

Operating both domestic and international flights from its main

hub at Madrid-Barajas Airport, Air Europa serves destinations

across Europe, as well as in North and South America, the Caribbean, and North Africa. The

airline operates a modern fleet that includes Boeing 787 Dreamliners and Boeing 737s.

In that video you will have seen, the Kardex, the vertical machine. We are

currently implementing Kardex systems in our new warehouse, a strategic move

aimed at optimising space and boosting operational efficiency. The installation

includes seven vertical machines, which will significantly enhance our storage

capacity and streamline workflows. In parallel, we are developing the interface

with eMRO and designing the warehouse processes to position ourselves as a

benchmark in innovation and efficiency within the sector. This initiative reflects

our commitment to continuous improvement and technological advancement in

logistics operations.

TRAX

A global leader in aviation software, Trax’s eMRO ERP solution and eMobility

suite enable paperless, secure, and efficient operations anywhere. Trusted by

over 100 airlines, defense organizations, and MROs worldwide, Trax supports

diverse fleets with comprehensive functionality across maintenance, supply chain, flight line,

planning, and financial oversight. As an experienced systems integrator, Trax offers services from

custom development to cloud hosting and training: driving digital transformation.







VENDOR JOB CARD: AEROATEAM

Airlines and MROs don’t only need great software

but they also, says Jim Buckalew, need business

integration expertise which is what AeroATeam offers

Jim Buckalew brings over 30 years of aircraft maintenance and aviation solutions

experience to his role as CEO of AeroATeam. Recognized as an industry leader in

aviation technology transformation, Jim and the AeroATeam have dedicated their

careers to bridging gaps between operational excellence and technological

innovation. AeroATeam has become a trusted partner for airlines, delivering

enterprise-grade solutions that scale from regional operators to global carriers.


of the business?

JB: Jim Buckalew, Founder and CEO, AeroATeam

Aircraft IT: How did AeroATeam get started?

JB: AeroATeam was founded in January 2020 during

the pandemic by experienced airline professionals

ready to transition from corporate careers to

entrepreneurship. However, we’ve been building the

ATeam for over 30 years. Our team of more than 45

aviation professionals brings over 1,000 years of

combined expertise across more than 30 airlines,

having seen firsthand how complex it was for

operators to select, integrate, and optimize missioncritical

technology systems. The aviation industry

needed stable technology partners who truly

understood operations from the inside out.


that drives AeroATeam?

JB: Our strength lies in our people who form the

AeroATeam; professionals coming from airlines and

technology companies who understand what it takes

to make improvements in today’s operations. When

our experienced ATeam joins forces with your internal

experts, we create the best possible approach to

deliver transformative solutions. This isn’t theoretical

knowledge; it’s the proven expertise of professionals

who have operated at the highest levels of aviation

maintenance and flight operations. We believe in

transparent project governance, hands-on knowledge

transfer, and delivering measurable results through

collaborative partnerships.

“Our strength lies in our people who form the AeroATeam; professionals

coming from airlines and technology companies who understand what it

takes to make improvements in today’s operations”

Aircraft IT: What has AeroATeam’s greatest business


JB: Our greatest achievement is how we combined

leading technology products with our advanced

team. For example, our hybrid SaaS ATeamHIVE

platform powered by our Digital ATeam’er, that

combines proven AI-engines with targeted use-cases



“Unlike companies that start with technology solutions and struggle to

build experienced teams, we built the AeroATeam first, then carried

our career successes and expertise forward to develop transformative

technology solutions…”

for our clients. Unlike companies that start with

technology solutions and struggle to build

experienced teams, we built the AeroATeam first, then

carried our career successes and expertise forward to

develop transformative technology solutions like the

ATeamHIVE, an automated data aggregation platform

that leverages AI technology to automatically

integrate, aggregate, cleanse and harmonize data

from multiple sources, creating a centralized data

warehouse for clients. What makes this revolutionary

is that the Digital ATeam’er has three core capabilities:

natural language conversations with data, intelligent

document processing that digitizes handwritten

documents, and robotic process automation that

eliminates manual workflows — making game

changing enterprise-level technology accessible to

airline operations of any size.



JB: It’s disappointing when someone doesn’t

understand the power of true teamwork –when they

speak before listening or don’t value learning from

others. We’ve learned that successful digital

transformation isn’t just about implementing great

technology; it’s about change management, training,

and ensuring teams understand cross-functional

collaboration value. We also learned smaller operators

often felt left behind by enterprise solutions, driving

us to create our “BIG solutions for Smaller

Operations” approach with ATeamHIVE. We don’t

underestimate how deeply entrenched operational

silos can be, even as solutions become available to

break them down.

Aircraft IT: In a sentence, how would you

summarize what AeroATeam does for aircraft


JB: AeroATeam delivers the highest value of people,

process, and technology in aviation today, providing

24/7 expert support, custom system integrations, and

AI-powered solutions that transform operational data

into actionable insights and deliver significant

operational efficiencies that improve the bottom line;

all backed by professionals who have actually run

airline operations at scale.



JB: The future will be driven by solutions like the


development of our ATeamHIVE and the Digital

ATeam’er. As presented in the September AircraftIT

conference in Miami, this automation will drive

aggregation of data sources, reducing human error

through intelligent document processing, and

enabling aviation professionals to interact with

complex operational data through natural language

queries. The aviation industry faces an operational

paradox: while managing sophisticated aircraft,

airlines still rely on fragmented data, manual

processes and paper-based workflows that cost

billions annually. The solution lies in platforms like

ATeamHIVE supported by industry experts that

transform information into actionable intelligence

while automating workflows that drive both efficiency

and profitability.

Aircraft IT: What do you want your customers to say

about AeroATeam?

JB: We want customers to say AeroATeam doesn’t

just provide technology — we provide the people who

enable transformation. That we’re the partner who

understands their operational challenges because

we’ve lived them, delivers solutions that work in the

real world, and stands beside them through every

implementation phase. Most importantly, we want

them to say working with AeroATeam made their

operations more efficient, their teams more effective,

and their business more profitable — all at

reasonable cost.

Aircraft IT: Jim Buckalew, thank you for your time.

“AeroATeam delivers the highest value of people, process, and technology in

aviation today, providing 24/7 expert support, custom system integrations,

and AI-powered solutions…”

CASE STUDY: WILLIS AVIATION SERVICES

A complete MRO solution

for Willis Aviation Services Limited

(WASL) and Willis Lease Finance

Corporation (WLFC)

Colin Gamson, Colin Gamson, Technical Consultant, Willis Aviation Services Limited

and Richard Lansbury, Sales Director, Veryon share the implementation and

go-live of a modern MRO software solution



Richard Lansbury

There are a lot of factors to be considered when selecting and implementing an MRO

software solution. In writing this case study, we want to share with readers the

process of selecting and implementing what is now called Veryon Tracking+, which

some of you might know as the former Rusada ENVISION system, for Willis Aviation

Services at Teesside Airport in the UK. But before that, lets introduce Veryon.

VERYON

Veryon is a leading global provider of aviation software and information services,

with more than 50 years in the industry, employs about 320 people worldwide, and

has four main products, including Veryon Tracking+, which comprises the 11

modules in five key areas (Fleet Management, MRO Management, Inventory

Management, Flight Operations, Business Support) shown in figure 1.

These are the 11 modules that make up the whole solution. We won’t look at all of

them today, but they cover everything from fleet management (CAMO, if you’re an

airline) base maintenance, all component overhauls, third-party quotes and sales,

inventory management, and tooling as well as flight ops. There are also three

supporting modules for human growth, human resources, financing, and a quality

and safety system, covering things like auditing and occurrence reporting.

Specifically for Willis, what was implemented at their Teesside Airport facility

was based around the MRO module. The solution itself is web based; it makes use

of dashboards with visual management. An example of one of the screens can be

seen in figure 2.

Figure 1

Figure 2



IMPLEMENTATION OF TRACKING+

This is just an example of a work order with a good overview so that, straight away,

the user can see the status of any parts in man-hours where there have been

overruns, progress and alerts.

Colin Gamson

WILLIS AVIATION SERVICES

Before we go through the implementation program itself, here’s a quick

introduction to Willis Aviation Services, which is predominantly Willis Lease

Finance, an engine leasing company with offices and facilities around the world, as

you can see in figure 3.

WHO IS WILLIS?

Figure 3

The main facilities are in Florida in the exotic-sounding Coconut Creek with an

engine repair center. They also have an engine repair center at Bridgend in South

Wales, in the UK. About three years ago, they set up an MRO facility in Northeast

England at Teesside Airport, where I’m based, and that’s the subject of this case

study. The first thing to note is that it is a new MRO, and this is where this case

study is probably unique with the implementation of the software since the facility,

being brand new, offered a blank sheet, starting from scratch to do MRO

maintenance. The plan was to start off with A Checks, then to C checks, moving up

the range to D checks, predominantly on Boeing 737s and the Airbus range.

We started MRO operations about two years ago. However, it was three years

ago that I first came on board and my first brief was to set up a planning

department at Teesside to undertake aircraft maintenance for Willis’ fleet and

third-party customers — figure 4.

Willis Initial State – How did we start?

• New MRO facility setup at Teesside Airport (UK)

• Plan to carry out MRO services for Willis’ fleet of aircraft and additional 3 rd -party customers.

• First regulatory approval granted

• Regulatory approval and Customer feedback required an MRO software system to be in

place for extension in capability, and the business case required it as well.

• The search began…

Figure 4

At first, that was done without software using Excel spreadsheets or Word

documents and SharePoint. I always remember the look on the EASA inspector’s

face when he came over to do his first audit, and I had to take him through it. He sat

there looking at the computer screen and I said, we don’t have anything there,

we’re using Excel spreadsheets and Word documents; but it was compliant. And at

that stage, we had to be compliant, so we had to go through steps. The first step in

any such process is to obtain regulatory approval, specifically CAA and EASA

approval. We got that, but it was limited and restricted in that we could only do so

much in Excel and Word. The authorities wouldn’t allow us to do anything more

than a Name Check, but customers wanted more control. They wanted to have the

confidence, which is fine, and that was always going to be the case. This then led

us to search for a maintenance software system to explore our options.

SELECTION OF A SOLUTION

I had a brief to go out into the market and look at what was out there. So, I demoed

probably eight or nine systems in the end. I scored them in a table, similar to a

football fan’s field, but we also had to consider the cost. We were a new startup, so

we didn’t have a bottomless budget; we had to get what would be the best value.

And part of that best value was choosing something that offered everything all in

one system. An MRO needs a quality system, so if you don’t have a quality system,

you’ve got to go out and buy one.

“… people talk about integration and the challenges of

integration with different systems. Selecting and

implementing one system means that you don’t have

that integration challenge…”



The selection criteria we were looking for are outlined in figure 5.

Figure 5

It was quite a short time scale for Willis because we had to be live by October 2024.

Readers who are familiar with maintenance and the MRO business will know that it’s

seasonal; we needed to be live for the winter to capture the winter maintenance

market. So, October was our deadline, and we had to work backwards from that,

which kind of drove the criteria. Whatever system we selected, it had to be

off-the-shelf: we didn’t have time to develop it and didn’t want the additional cost.

As an MRO, we’re not interested in component tracking, flight hours, or flight cycles.

So, there was no need to look at a system that has component tracking because we

weren’t going to use that. We kept our criteria to capabilities that we needed to use.

As well as that, we wanted the selected system to have a proven track record. We

needed a solution that was established in the market and used by other MROs. It

would have been risky for Willis to be a new starter and a guinea pig for somebody’s

new and/or untried system. We couldn’t take that risk, which is why we wanted a

product with a proven track record.

The chosen system would also need to be scalable. At the time, Willis was just a

one-hanger facility with one bay. But the business model and the business case

were for us to expand to two, three, and four bays, and increase the scope and

capability of work we could undertake. Any solutions we chose needed to grow

and work with our existing business, which was another factor we had to consider.

The last selection criterion was that we wanted to do as much as we could in a

single system. These days, a lot of people talk about integration and the challenges

of integration with different systems. Selecting and implementing one system

means that you don’t have that integration challenge; so, with Veryon Tracking+,

we don’t have the issue of integration with other systems. That was why we

wanted something that could offer us as much as possible in a single system.

WHEN EVERY

MINUTE MATTERS,

RELIABILITY WINS.

Advancing Fleet Reliability With

AI-Driven Predictive Maintenance

An integrated, AI-powered approach to help airline operators

and MROs work smarter by streamlining maintenance tasks,

reducing costs, accelerating turnaround times. Veryon AIRE

delivers real-time insights and decision support so you

can anticipate issues, optimize resources, and keep

maintenance moving with confidence.

SCAN

TO LEARN

MORE

SMARTER,

FASTER FIXES

INTELLIGENT

FLEET MANAGEMENT

ENHANCED

RELIABILITY veryon.com 1-800-747-4560 learnmore@veryon.com


THE IMPLEMENTATION

The target date was to go live in October 2024. That was what we were looking for

and that’s what we did. For the implementation, because we couldn’t do

everything by October, we adopted a phased approach, which you can

see in figure 6.

Implementation – Phased Approach Adopted

Phase 1

(live by Oct 2024)

• Basic functionality

• Inventory / Purchasing / Workpacks


IMPLEMENTATION OF TRACKING+

Willis Now and the Future

• Establish a line of aircraft that came through

the facility in late 2024 / early 2025.

• Including Willis-owned aircraft being

transitioned from old to new operators.

• Business case passed to expand the facility

• New two bay hangar due to open in Oct 2025

Figure 6

Phase 2

(complete by Oct 2025)

• HR Module

• Quality Module

• Expansion of initial functionality

Phase 3

(2nd Quarter 2026)

• Electronic Signature

• Paperless working

We went live in phase one with basic functionality — stores, inventory, purchasing,

work packs — in October 2024, and we were compliant. The first aircraft arrived

about two weeks later. So, with the phased approach, we met the target dates.

Again, the system and our procedures were audited. It wasn’t the most efficient

way to start off, but we were compliant. These were the stages that we had to go

through with this Willis case.

Phase two, which we were in at the time of writing, was to bring in more of what

I call the bells and whistles of the functionality, such as the HR module, which is our

time and attendance function. We are now able to manage skills and qualifications,

and expiry certificates. Engineers get notifications of the Human Factors courses

coming up to expiration, or when SMS training is out of date. The quality module

will also go live in the next couple of months. Again, engineers and department

managers will receive notifications of non-performative situations in a single,

integrated system, eliminating interaction issues. One person can log in and access

all the information from a single dashboard.

Phase three, scheduled for 2026, will focus on electronic paperwork, including

electronic signatures, and paperless operations. But as we were going through

phase two at the time of writing, there was a lot of work being undertaken.

Importantly, phase one was good; we went live in 2024, and it worked. Since then,

we’ve had airplane inputs from TUI and easyJet, and beginning in January 2025,

the line of Jet2 airplanes also started coming in, as shown in figure 7.

Figure 7

It all went so well that the business case could be supported to build a new hangar.

That’s a brand new two bay facility being built at Teesside airport. We can see the

efficiencies and benefits gained from incorporating Veryon Tracking+ into our

operations, which supported the business case for constructing a new two-bay

hangar. It probably won’t stop there either. I think it’ll probably go further, but it’s

been an interesting journey.

LESSONS LEARNED

We have learned a number of lessons during this process so far, which are set

out in figure 8.

Willis Implementation of Tracking+ – Lessons So Far

Understand the

System

You change, not the

system

Figure 8

Use all the

functionality

• Know how the system works

• Learn its capability, its strengths & weaknesses

• Change to how the system works – don’t change the system to how you

work.

• Be brave in changing, especially with legacy procedures

• Why use a different system

It’s important to understand the system and how it works, learn its capabilities, and

understand what it can do and what it can’t do. Learning what it can’t do is

13



probably just as important as learning what it can do. Otherwise, you end up

with workarounds and trying to push systems.

When it comes to change, you should change, not the system. Willis was in a

unique position, as we were a start-up with a blank sheet. When we decided on

Veryon Tracking+, we already understood the system from our selection

process. If our current procedures didn’t follow that, we changed them to

work with the system. So, don’t change the system; instead, adjust your

procedures to fit the system. It’s the most efficient way of working, and you

don’t have to create workarounds or request the vendor to redesign the front

end because it doesn’t do what you want to do. We’ve changed how the system

works, applying a philosophy that’s working really well.Be brave when

changing, especially if you’ve got procedures that have been in place for five,

ten, or 15 years. It’s all about being compliant, and the system is already

compliant. You can be compliant in different ways, but you need to

understand how the system works. Also, use all the functionalities that are

available in the system. Veryon Tracking+ is a modular system. It offers HR, a

quality module, work packs, and component work packs; it’s also got inventory

management and a tool management system. We’ve taken those modules at

Willis, but we haven’t taken all the available modules; there are other modules

that we can bring on later if we need them. For instance, there’s a component

module but we don’t have that, we don’t have component approval, but if we

do, if the business case, drives us to go down to components, then there is a

component module available. The key advantage is that we wouldn’t have to

implement a different system with integration and interaction problems; we

could simply bring the appropriate module into the system, and it would work.

The same would be true for the quality module as well. Of course, there are

various quality solutions available that can do the job, but the quality module

with Veryon Tracking+ has an audit schedule, it has a safety management

system, and it manages the approval stamps and qualifications for the

engineers. If the engineer’s qualification is out of date, we can’t allocate a task

to them, so, from a human factor viewpoint, it’s pretty good. Again, it’s all built

into the system, and those are the three things that we’re driving

through at the moment.

My job was to see what the market had to offer, so I went out and demoed

eight or nine different systems. I compared them side by side, but cost was a

big factor for us. Being a new startup, we didn’t have money to burn. We

needed the best value, which meant finding something that could do it all in

one platform. An MRO needs a quality system, and if that’s not built in, you’re

stuck having to buy one separately.

That’s been our journey; a short but interesting journey, and we got a lot of

work completed in the past couple of years. But, and importantly, looking back,

we can see that we did the right things and made a good choice.

COLIN GAMSON

In more than 30 years, Colin has experience in nearly all aspects of MRO

functions, from Technical Services Manager to Logistics Manager, including

roles in Quality, and Technical Planning and Customer Accounts. He is a

highly experienced Senior Technical Consultant, currently supporting Willis

Aviation Services Limited (WASL) with the integration of a new MRO

Maintenance Software system. With specialized expertise, Colin brings the

right skills and qualifications to lead his project.

RICHARD LANDSBURY

Richard Landsbury brings over 15 years of international experience in sales,

business development, and project management across the aviation,

aerospace, and automotive industries. With a degree in Aircraft Engineering

from Kingston University, prior to joining Veryon, Richard led sales and

pre-sales efforts at Rusada, serving airlines, MROs, OEMs, and CAMO

organizations, focusing on empowering aviation professionals with

cutting-edge technology and data-driven insights.

WILLIS AVIATION SERVICES LIMITED (WASL) AND

WILLIS LEASE FINANCE CORPORATION (WLFC)

Willis Aviation Services Limited is a UK-based company

specializing in aircraft maintenance, storage, and

disassembly services. It’s a subsidiary of Willis Lease

Finance Corporation and operates from Teesside

International Airport. The company offers a range of services including aircraft

disassembly, short- and long-term storage, and base maintenance, return to service, and

ground and cargo handling. They also provide FBO (Fixed Base Operator) and ground

handling services at Jet Centre by Willis at Teesside.

VERYON

Veryon is a leading provider of aviation software and information

services, supporting a global network of more than 75,000

aircraft maintenance professionals and over 7,600 customers in

nearly 150 countries worldwide. Challenges like unscheduled

repairs, part availability, and excessive paperwork lead to too many aircraft spending too

much time on the ground. The key to more uptime is having a better technology

platform to manage everything from maintenance and operations to manuals

and diagnostics.






AIRCRAFT IT FOCUS: QOCO SYSTEMS

Unlocking Material

Readiness in Engine MRO

Petri Jormanainen, Business Development Director and

Mikko Lietsalmi, Business Development Director, both at QOCO Systems Ltd,

consider how AI can be harnessed to be of real use on workforce planning

Few topics in technology generate as much

excitement as artificial intelligence (AI). From

copilots to chatbots, the promises are

everywhere. In aviation maintenance and

workforce planning, however, the conversation

quickly shifts from hype to hard reality.

CUTTING THROUGH THE HYPE

It’s about ensuring the right people with the right skills

are in the right place at the right time. For

maintenance and repair organizations, the issue is

pragmatic — what can AI and automation really

deliver in workforce planning today, and what

remains out of reach?

What makes this field especially challenging is the

inherent complexity of the aviation industry. Each

airline or MRO operates with its own mix of resources,

facilities, and working methods. Every aircraft has its

own unique maintenance history and schedules, while

strict certification requirements dictate who can

perform which tasks, alone or under supervision, and

in what team setup. On top of this, company-specific

priorities vary: one airline may push for the fastest

turnaround, another may aim to minimize relocations

of aircraft and personnel, while a third may focus on

maintaining the optimal skill mix at each station.

These factors together make planning aviation

maintenance vastly more complex than for most

industries — beyond what generic AI tools can

handle at the moment.

“For maintenance and repair organizations, the issue is pragmatic — what can

AI and automation really deliver in workforce planning today, and what

remains out of reach?”

THE WORKFORCE PLANNING

CHALLENGE

The aviation industry is grappling with a global

shortage of licensed technicians — estimates¹ point to

a demand for more than 700,000 additional

professionals over the next 20 years. At the same

time, fleets are expanding, aircraft are becoming more

complex, and pressure to minimize turnaround times

keeps mounting. Workforce planners face a tough

balancing act: matching skills and certifications to

requirements for every shift, managing duty limits,

accommodating absences, and responding to

last-minute disruptions.

In many organizations, these processes still rely on

spreadsheets and disconnected systems. The result:

inefficiencies, labor-intensive planning, and planning

errors that cascade into delayed maintenance tasks,

longer aircraft downtime, delayed flights, and

ultimately lower customer satisfaction.

Production planning must juggle multiple, often

conflicting, constraints every day:

• Skill and certification matching and compliance

with company policy: only certain personnel can

perform specific tasks, and qualifications must

always be current. Company policies on using

production areas (bays, hangars, etc.), teams, team

leaders, and certifiers must also be considered.

• Unpredictable disruptions: last-minute sick calls,

weather delays, or aircraft-on ground (AOG)

events that ripple through the schedule.

“Workforce planners face a tough balancing act: matching skills and

certifications to requirements for every shift, managing duty limits,

accommodating absences, and responding to last-minute disruptions”


AIRCRAFT IT FOCUS: QOCO SYSTEMS

• Disconnected systems: fragmented tools requiring

manual coordination across departments.

These realities make workforce planning both

complex and fragile. Even small disruptions can create

ripple effects: delayed tasks, longer turnaround times,

and added stress for both planners and maintenance

frontline staff. This is an environment where

automation adds real value — by handling rules,

constraints, and adjustments with consistency and

speed that manual planning cannot achieve.

CURRENT REALITIES AND LIMITATIONS

Many solutions today communicate features for

automation in workforce planning, but the outcomes

are still mixed. Some remain more as visions for the

future, while others automate only a small part of the

planning process, leaving much of the optimization to

human planners. In addition, many general workforce

tools are not designed to reflect the highly specific

rules, certification requirements, and operational

nuances of aviation maintenance.

If generalized solutions were already sufficient,

planners could simply feed tomorrow’s work

packages, flight schedules, and shift rosters into a

chatbot and expect an optimal plan in seconds. That

level of automation, however, is not yet a reality.

Aviation’s unique complexity — the interplay of

regulations, company-specific policies, team

compositions, and aircraft-level variability —

continues to challenge one-size-fits-all approaches.

This raises a question: is there a solution that truly

automates production planning while respecting

aviation’s demanding constraints?

STRUCTURED AUTOMATION IN PRACTICE

Where optimal workforce planning has seen genuine

progress is in structured, rules-based automation

powered by AI; QOCO Assignment demonstrates

this in practice.

By encoding task durations, skill requirements, and

rest limits into scheduling engines, resources can be

allocated to tasks in the maintenance plan

automatically, consistently, correctly and efficiently.

The system reduces administrative workload,

eliminates many sources of human error, and frees

planners and supervisors to focus on operational

priorities and real maintenance issues.

The solution was designed to address the

challenges faced by aviation maintenance

organizations by centralizing flight schedules,

maintenance plans, and technician availability in a

single digital environment, eliminating redundant

workflows and offering full situational awareness.

When delays, unplanned repairs, or absences occur,

QOCO Assignment adjusts plans dynamically,

minimizing downtime and avoiding bottlenecks.

What sets it apart is the combined use of

automation and AI. The automation engine creates a

continuous workflow and allocates resources to tasks

based on configurable company-specific rules such as

qualifications, team structures, transit times, towing

times, or breaks.

On top of this, AI adds value where pure rulebased

logic falls short:

• Enhancing and consolidating data from multiple

sources (work packages, work orders, task

cards, ATA chapters).

• Identifying task relationships, dependencies, and

optimal sequencing.

• Merging identical tasks into one (e.g., opening and

closing the same panel only once).

• Learning from historical modifications to improve

future allocation plans.

By combining structured automation with adaptive

AI, QOCO Assignment opens new opportunities to

transform maintenance production planning. It

improves scheduling adaptability, enables data-driven

decision-making, and provides real-time visibility for

operations. By embracing these advancements,

aviation maintenance organizations can become

more efficient, resilient, and better prepared for future

challenges. This makes a practical solution — one that

turns the hype of AI and automation into tangible

operational benefits.


FROM HYPE TO REALITY

AI may dominate the headlines, but in aviation

maintenance workforce planning, progress is

measured not in promises but in operational

improvements. Intelligent use of automation and AI

can already deliver real value by reducing

inefficiencies, ensuring compliance, and supporting

planners in their daily challenges. QOCO Assignment

demonstrates how this works in practice: moving

beyond hype and already making a difference today

Notes:¹ Boeing, Pilot and Technician Outlook 2025–2044

PETRI JORMANAINEN

Business Development Director, Petri

Jormanainen, helps airlines, MROs, and OEMs

future proof their operations with innovative

SaaS solutions at QOCO Systems Ltd. With

over 15 years of experience in business

development, management consulting, and

sales leadership, he has successfully driven strategic

initiatives and delivered measurable results for

international organizations. He combines strong business

acumen with a solution-oriented mindset, ensuring

successful deployment of innovative solutions and

achievement of targeted objectives.

MIKKO LIETSALMI

Mikko Lietsalmi is an experienced business

leader with a strong background in digital

transformation and business development. As

Business Development Director at QOCO

Systems Ltd, he helps drive digital innovation in

the aviation industry. In past roles, he has

successfully developed and launched SaaS solutions,

managed international growth, and led strategic initiatives,

and has extensive experience in corporate strategy, B2B

sales, and change management. Mikko combines his

technical expertise with hands-on leadership, ensuring the

successful deployment of cutting-edge solutions in

complex business environments.




VENDOR JOB CARD: TRAX

The retention of a dedicated workforce and

strategic evolution of solutions, says Rajan Bindra,

offer a continuity of service that builds and

maintains customer confidence in Trax

As VP of Business Development, Rajan Bindra has over 25 years of aviation industry

experience. He leads commercial strategy and marketing, driving digital

transformation and ecosystem integration through the Trax platform. Rajan has

delivered impactful global programs across OEMs, airlines, and consultancies. With a

master’s degree in aerospace engineering and Lean Six Sigma Black Belt certification,

he champions continuous improvement, strategic partnerships, and value-driven

collaboration across the aviation sector.


of the business?

Rajan Bindra, and I am Vice President of Business

Development at Trax.

Aircraft IT: How did Trax get started?

RB: Trax was founded in 1997, by a small group of

aviation experts who spotted a gap in the market, and

the opportunity to create the industry’s first

Windows-based enterprise-wide aviation

maintenance software application. It quickly became

a leader in MRO software, offering current and

next-generation cloud-based solutions, including

eMRO and eMobility. In 2023, Trax was acquired by

AAR CORP. to enhance digital capabilities and

expand global aviation support services.


that drives Trax?

RB: Since our inception, Trax has always focused on

delivering cutting-edge aviation maintenance

software that is customer-focused, adaptable, and

technologically advanced. We emphasize:

• Customer-centric development: We build

solutions specifically for airlines and MROs,

ensuring relevance and usability.

• Flexibility and customization: Our core solutions

are designed to be highly configurable to meet the

unique requirements of each of our customers,

enabling them to meet their specific regulatory

and operational requirements.

• Efficiency and ROI: Our solutions drive operational

efficiency and rapid return on investment.

• Continuous innovation: Trax maintains its

competitive edge by advancing technology and

strengthening customer relationships.

These guiding principles have enabled us to scale the

“Trax has always focused on delivering cutting-edge aviation maintenance

software that is customer-focused, adaptable, and technologically advanced”



business and win new customers, including our recent

agreement to modernize Delta TechOps’ maintenance

and engineering systems.

Aircraft IT: What has Trax’s greatest business


RB: Founded in 1997 as an entrepreneurial venture,

Trax has evolved into a global leader in mobile and

cloud-based aviation maintenance solutions. Today, we

support over 100 customers across 35 countries,

managing more than 6,000 commercial aircraft. Our

growth is fueled by a commitment to innovation,

including the development of next-generation

AI-based automation and optimization tools that

enhance operational efficiency and decision making. A

cornerstone of our success, and an enduring

achievement, is our ability to retain and enhance our

dedicated workforce — many of whom have been with

Trax for over two decades. This continuity fosters deep

customer understanding and enables us to deliver

highly tailored solutions that reflect each operator’s

unique needs. In an industry where staff turnover can

be high, our ability to retain talent speaks to our strong

culture and values. We take pride in maintaining our

core DNA while continuously evolving to meet the

changing demands of the aviation sector. Our focus

remains on delivering stability, agility, and cutting-edge

technology that empowers our customers to thrive in a

dynamic environment.



RB: One of our key disappointments has been the

slower-than-expected adoption of digital

transformation across the aviation industry. Despite

its clear benefits, resistance to change and regulatory

complexity often present challenges. This has taught

us the importance of patience, persistence, and

proactive engagement - meeting customers where

they are and co-developing value-based roadmaps

aligned with shared objectives. It has also

underscored the value of building a robust partner

“In an industry where staff turnover can be high, our ability to retain talent

speaks to our strong culture and values. We take pride in maintaining our

core DNA while continuously evolving…”

ecosystem to deliver integrated, synergistic solutions.

Our recent collaborations with Aerostrat, PTC’s

Servigistics, and Rolls-Royce exemplify this approach,

combining expertise in long-range planning, inventory

optimization, and engine on-wing life maximization to

drive greater impact for our mutual customers.


what Trax does for aircraft maintenance customers?

RB: Trax provides aviation maintenance customers

with advanced mobile and cloud-based software

solutions that streamline processes, enhance

compliance, and optimize efficiency across their fleet

and maintenance operations.



RB: The next big thing in maintenance Aviation IT is

likely to be the integration of AI-driven predictive

analytics with real-time data streams, enabling

autonomous decision-making and automated

maintenance scheduling. This will allow

airlines and MROs to:

• Predict component failures before they happen

using machine learning models trained on

historical and live data.

• Optimize maintenance windows to reduce aircraft

downtime and improve fleet availability.

• Automate compliance and documentation, reducing

human error and administrative overhead.

• Enhance digital twin capabilities, simulating

aircraft systems for proactive diagnostics and

lifecycle management.

Combined with our secure cloud infrastructure and

mobile solutions, these innovations will redefine

operational efficiency and safety standards. Trax is

well on this pathway, and we invite our customers and

partners to continue to actively collaborate with us

through our Innovation Hub in making this next big

thing, our next big thing!

Aircraft IT: What do you want your customers to

say about Trax?

RB: We remain deeply committed to the success of

our customers and the broader aviation industry. Our

goal is for customers to say that Trax truly

understands their business, delivers innovative,

tailored solutions, and consistently helps them

operate more efficiently, safely, and profitably. That’s

the standard we strive to meet every day.

Aircraft IT: Rajan Bindra, thank you for your time.

“Trax provides aviation maintenance customers with advanced mobile and

cloud-based software solutions that streamline processes, enhance

compliance, and optimize efficiency across their fleet and

maintenance operations”


CASE STUDY: CHINA AIRCRAFT SERVICES LTD

China Aircraft Services Limited

Digital Transformation Journey

Khaled Fhmmawy, giving us an insight on China Aircraft Services Limited

leap to a digital, data-driven, and paperless MRO



Before diving into the story of CASL’s transformation into a digital, datadriven,

and paperless MRO, let me first introduce you to the business at the

heart of this journey, China Aircraft Services Limited (CASL): who they are,

where they operate, what they do, and how they revamped their

maintenance operation.

CHINA AIRCRAFT SERVICES LIMITED (CASL)

Located in Hong Kong International Airport, China Aircraft Services Limited

(CASL) is a joint venture between China National Aviation Corporation (Group)

Limited, Hutchison CCF Investments Limited and China Airlines Limited.

At CASL, line maintenance is the cornerstone of the business, with

approximately 200 aircraft transits handled daily. To support this, they operate

multiple offices across Hong Kong International Airport, ensuring proximity to

aircraft stands and rapid response times. Their line maintenance services include

transit operations, lesser checks, and a substantial volume of scheduled

maintenance tasks performed overnight averaging around 300 maintenance

man-hours per night. Leading Hong Kong carriers rely on CASL to carry out their

scheduled overnight maintenance. A key component of CASL’s line maintenance

offering is cabin cleaning, which includes both routine and overnight deep

cleaning services. They also provide ramp services such as water servicing, air

conditioning, and AOG management, along with outstation support to ensure

operational continuity beyond Hong Kong.

Additionally, CASL operates a hangar located at the South Perimeter Road of

Hong Kong International Airport. The facility is capable of accommodating a mix



THE DIGITAL TRANSFORMATION

The APAC region began its serious recovery from the pandemic early 2023, later

than some other parts of the world. This delayed rebound brought significant

challenges across the market. Many organizations, including CASL, faced a

shortage of experienced personnel due to retirements and career shifts during the

pandemic. At the same time, logistical constraints and a surge in demand placed

additional pressure on MRO operations.

Traditional processes and legacy systems proved inadequate to meet the new

reality. The ability to compensate for such shortfalls with abundant resources was

no longer an option. CASL figured out at an early stage that, to be able to cope

with the increase in demand, it had to adjust its systems and processes, in order to

operate successfully with the new market standards.

ACQUIRING A NEW MRO SOLUTION

CASL has gained valuable insights into the process of selecting and implementing

a new MRO IT solution. These learnings, illustrated in Figure 1, offer practical

recommendations for organizations embarking on a similar digital

transformation journey.

“CASL figured out at an early stage that, to be able to

cope with the increase in demand, it had to adjust its

systems and processes, in order to operate successfully

with the new market standards”

of wide-body and narrow-body aircraft, with the capacity to hold up to five

narrow-body aircraft simultaneously. The hangar is fully equipped to support a

wide range of base maintenance activities, including heavy maintenance checks,

structural repairs, complex modifications, full aircraft paint and end-of-lease

inspections for Airbus A320s (across all engine types) and Boeing 737s.

CASL offers supply chain management solutions, with Airbus Flight Hour

Services (FHS) operating directly from CASL’s warehouse, as Airbus’s contracted

distribution hub in Hong Kong.

In addition to the Hong Kong Civil Aviation Department (CAD) approval, CASL

is approved by several international aviation authorities, including China’s CAAC,

EASA, FAA, India’s DGCA, Korea’s KOCA, the UK’s CAA, and Thailand’s CAAT.

Buying a New M&E System?

Figure 1

• Understand your business needs.

• Study your options, and adopt proven

solutions.

• Outline your procedures, pinpoint the

ones you aim to substitute and the ones

you must incorporate.

• Choose your implementation team

carefully.

• Cultivate an environment that supports

and embraces the new system.

• All-in-one systems are a myth; opt for

systems that can seamlessly integrate

with one another.

• Don’t be a Tech FOMO!

The first and most critical step is to understand the current state of the business.

Outline the existing procedures and identify the pain points that need to be

addressed. Clearly defining operational needs and improvement goals is essential

before evaluating any new technology. Technology should not be adopted for its

own sake, nor should legacy systems be replaced without a clear understanding of



the desired outcomes. A thorough assessment of current processes, improvement

targets, and strategic objectives must guide the selection of a suitable system.

Once requirements are defined, the next step is to evaluate available solutions.

Study your options, adopt proven solutions and do not just go anywhere for the

name. What worked in other MROs might not be the suitable solution for your

business. Recognize the options that might better fit your operation.

Choose your implementation team carefully. It is often observed that when

MRO leaders and decision makers want to implement a new system, they tend to

assign their most experienced technical personnel to the project. However, these

technical experts have their own daily duties which means that the implementation

will lag because they’re busy with their daily work. What is needed is a balanced

team, combining competent individuals who are fully dedicated to the

implementation with those who bring the necessary technical expertise to bridge

operational gaps.

Cultivate an environment that supports and embraces change. We say change

management as if it is a fact, but human beings are not accustomed to change and

we don’t like it. Even the most experienced, skilled and flexible people will find

change difficult. Recognizing this challenge and fostering an environment that



“Even the most experienced, skilled and flexible people

will find change difficult. Recognizing this challenge and

fostering an environment that shares a mutual goal,

while clearly understanding the purpose and objectives,

is key to successful transformation”

shares a mutual goal, while clearly understanding the purpose and objectives, is

key to successful transformation.

We also need to understand that the ‘all in one’ solution doesn’t exist. Each

organization must determine which system best meets its operational needs and

integrates effectively with the other existing systems. Avoid falling into tech FOMO

with the ‘fear of missing out’, especially when adopting emerging technologies like

AI. This tendency is often observed when organizations pursue advanced tools

without first mastering foundational elements such as business intelligence, data

collection, and process refinement. Without a solid structure in place, the desired

outcomes cannot be supported. The key is to clearly understand the objectives

and define a practical path to achieve them.

CASL AND EMPOWERMX

In 2023, CASL selected EmpowerMX for its base maintenance operations.

EmpowerMX is an IFS company and a well-renowned MRO solution provider.

Transition from Paper-Based to Digital Workflow

Prior to implementation, CASL base maintenance operated with a heavily

paper-driven process. For example, when a mechanic needed to raise a nonroutine

(defect), it had to be documented on a piece of paper, along with the required

spares, and then passed to the documentation control bay. The documentation

controllers would then enter the information into the legacy system, initiate the

spare parts order, and forward it to the Material Control Team. This paper-based

system lacked control and traceability. If a nonroutine form went missing, it could

go unnoticed until someone inquired about it, creating operational and compliance

gap. The process was especially burdensome during critical phases of the

maintenance visit, such as the inspection stage, when a high volume of non-routine

forms were submitted simultaneously. This led to delays in defect reporting and

spare parts ordering, impacting overall efficiency and turnaround time.

With the implementation of EmpowerMX, CASL digitized this workflow by

replicating the paper-based process electronically, allowing operations teams to

input data directly into the system. This shift significantly improved reporting

speed, traceability, and accountability. While full digitization - including

maintenance documentation and digital signoff - is still underway, many workflows

are now executed electronically by engineers and mechanics, marking a

substantial step forward in operational modernization. Figure 2 demonstrates how

this transition has led to significant improvements in operational efficiency.

ý Inefficient

ý Lack of visibility

ý Complex processes

ý Paper waste

ý Slow

ý Chaotic

ý Labor intensive

Figure 2

ü

ü

ü

ü

ü

ü

Simple and efficient

Improved visibility

Planning driven

Streamlined

Digital

Empowered by data

Optimizing Workflows Through Project Management Tools

The EmpowerMX system also introduced a new method for organizing and

tracking maintenance progress, replacing traditional Gantt charts and master plans

with a more dynamic and task-driven approach.

Prior to the aircraft induction, CASL organizes maintenance tasks using a

structured, criteria-based grouping model. Rather than assigning individual job

cards directly to technicians, tasks are first consolidated into groups, each defined

by shared characteristics such as required access, required skill, tooling, work area,

and any special conditions. This grouping process transforms large work packages

(e.g., 1,000 job cards) into a more manageable set of 150 to 250 task groups. Every

group is assigned to a start date based on a percentage of the check length. These

task groups are then mapped to milestones, which serve as key progress

checkpoints throughout the maintenance visit. As a result, every task inherits its

start date from its assigned group and its target completion date from the

corresponding milestone. EmpowerMX calls this model the Optimal Maintenance



daily activities. Meanwhile, planners and project managers can oversee the

operation through preplanned milestones and groups.

Figure 3 illustrates how CASL uses the status graph for milestone tracking and

resource allocation management.

Flow. The Optimal Maintenance Flow contains 60-80 milestones and simulates an

accordion effect, expanding or contracting based on the length of the

maintenance visit, allowing for flexible and scalable planning.

During a maintenance visit, progress is monitored through milestone tracking.

Each milestone is plotted on a status graph that displays the total number of open

task cards associated to it. As job cards are closed, the count decreases, indicating

task completion. Simply stating that a task is finished is not enough, if the related

job card is not signed, the work is still incomplete. To provide clear visibility,

milestones use a color-coded status system:

• Blue: Not yet due

• Amber: Due within the next 24 hours

• Green: Completed on time

• Green with red border: Completed, but delayed

This milestone-driven approach delivers real-time insight into progress, minimizes

the need for micromanagement, and empowers frontline teams to self-manage

“During a maintenance visit, progress is monitored

through milestone tracking. Each milestone is plotted

on a status graph that displays the total number of open

task cards associated to it”

Figure 3

The status graph also offers labor plan tracking where CASL progressively

validates the quality of the initial estimate made during the quotation phase.

During the quotation phase, planners forecast the total man-hours required for the

check. Once the work package is loaded in the pre-dock stage, the estimate for

routine tasks is displayed as a portion of that original figure. The difference



transformation journey and improve its labor

collection and management tools. EmpowerMX

provides advanced tools and algorithms to

accurately map, monitor, and track labor

utilization in real time.

CASL monitors booking compliance (attended

versus actual hours), efficiency (estimated time

versus actual time taken), and overall productivity.

For example, if a task estimated at one hour takes

two, efficiency drops to 50%; if completed in half

an hour, efficiency rises to 200%. Productivity

combines these factors to show how effectively

resources are being used. In simple terms,

estimated hours represent billable output, while

Billing

Codes

Digital

Contracts

NR

Evaluation

Progressive Settlements

and Invoicing

Figure 4

attendance hours reflect payroll cost, making this metric a clear indicator of

revenue versus expenditure.

between these two values represents the anticipated workload from non-routine

cards (NRCs), which serves as a critical KPI for planning accuracy.

As NRCs are generated and mechanics add time estimates, this gap begins to

close, gradually aligning with the original quotation. A variance within ±5%

indicates strong planning accuracy, while larger deviations highlight under- or

overestimation. The status graph also includes indicators that compare planned

burn rates with actual resource deployment. This provides a real-time view of labor

utilization, enabling production management to monitor whether staffing levels

align with the projected workload, and to make timely adjustments to avoid delays

or overstaffing.

The Aircraft Status Dashboard

The aircraft status dashboard is another tool CASL found to be extremely useful,

offering a comprehensive real-time view of project performance. It tracks budget

performance, actual versus planned timelines, and workforce deployment,

including how many and who is assigned. It also monitors task completion rates,

man-hour burn rates, and highlights critical issues that could impact the critical

path, while providing senior leadership with a clear timeline of major milestones. A

traffic light system underpins these metrics, enabling quick identification of risks

across areas such as job card closures, man-hours, and logistics performance,

supported by live monitoring of both routine and non-routine activities.

Labor Performance Metrics

Figure 4 illustrates a fundamental truth in MRO maintenance operations: labor

hours are the core product. This is what prompted CASL to embark on this

Progressive Settlement Tools

Another powerful feature CASL has adopted is Empower’s settlements tool, which

streamlines the entire invoicing process. Before each maintenance check, the

system allows the commercial team to create a digital contract that defines all

labor and material terms. Task cards are linked to specific billing codes, enabling

the system to automatically track non-routine cards and material orders for

progressive settlements. This means the final invoice can be generated as soon as

all job cards are signed and the Certificate of Release to Service (CRS) is issued,

often before the aircraft departs. Previously, producing a labor invoice could take

several months; now, with the newly adopted procedures, it happens on the day of

release. This improvement has significantly enhanced transparency and

customer satisfaction.

Material Management Tools

Coupled with a massive revamp in the warehouse infrastructure and operations,

CASL has been making significant strides in digitizing its supply chain

management operations. Previously, the legacy system relied heavily on paper

records, requiring an entire room for storage, a major challenge in a high-cost

environment like Hong Kong. Retrieving information meant manually searching

through bins, which was both time-consuming and inefficient. Today, the process is

transitioning to a fully digital flow. Our warehouse and assets are barcoded,

enabling a seamless one-click entry system: scanning the bin, location, or dispatch

area along with the asset instantly logs the transaction in the application. This

transformation has eliminated paper dependency and greatly improved accuracy

and efficiency across the supply chain.



EMBRACING THE DIGITAL TRANSFORMATION

What lies ahead in CASL’s transformation journey? Looking ahead, CASL is

continuing to expand its digital transformation by focusing on Line Maintenance,

which remains the core business pillar. CASL is exploring advanced digital solutions

for this area, including EmpowerMX, as well as working to establish a dedicated

Business Intelligence unit which will enable the MRO to capture, refine, and leverage

data to enhance decision-making and optimize maintenance processes. Building on

this foundation, CASL plans to integrate emerging technologies such as AI and

create seamless links between technical publications and its M&E systems.

AIRCRAFT COMMERCE RECRUITMENT AND

AIRCRAFT TRADING SERVICES

AVIATION IT

KHALED FHMMAWY

Khaled Fahmawy is a seasoned expert in technical planning, engineering services,

material resource planning, and aviation business intelligence, with over a decade of

experience in the aircraft maintenance industry. He is the founder and Managing

Director of FEI Analytics, a consultancy dedicated to empowering aviation

businesses across the APAC region through advanced digital solutions and strategic

advisory services. Previously, Khaled served as Head of Technical Services at China Aircraft

Services Limited (CASL), where he led the integration of EmpowerMX modules and played

a key role in expanding the company’s base maintenance capabilities. Throughout his career,

he has successfully delivered projects that enhanced operational efficiency and improved

on-time performance across complex maintenance environments.

CHINA AIRCRAFT SERVICES LTD. (CASL)

Founded in 1995, China Aircraft Services Limited (CASL) is a joint venture with

China National Aviation Corporation (Group) Limited, Hutchison CCF

Investments Limited and China Airlines Limited, providing aircraft line and base

maintenance, cabin services and ground services equipment, as well as supply

management services at Hong Kong International Airport.

EMPOWERMX

EmpowerMX is a software development/consulting-services

business focused on empowering customers to reduce the costs of

making air travel safer by equipping their decision makers with

reliable, real-time/globally available intelligence for minimizing maintenance turn times,

while maximizing airworthiness/profits. FCXM (FleetCycle Execution Suite - MRO Manager)

allows MROs, airlines, and lessors to control the entire maintenance lifecycle or only the

portions for which they are responsible. Third-party MROs can run their entire operation

from bidding through contracting to invoicing.





Unrivalled Aviation IT knowledge with a global network

of key contacts to support specialist IT positions

IT Vendors covering all roles from software engineer to executive search

Airlines and Operators for specialist IT / digital positions

MRO Facilities and OEMS for specialist IT / digital positions

• Tailored solutions, including Permanent Placements,

Talent Acquisition Strategies & Consultancy Services

• Experts in Talent Attraction and Assessment

Neil Engerran, Head of Recruitment and Aircraft Trading Services:

US Office +1 201-637-2211, UK Office +44 1403 230 700

Email: Neil.engerran@aircraft-commerce.com

www.aircraftcommercerecruitment.com


AIRCRAFT IT FOCUS: BYTZSOFT

Flying Smarter: Why

aviation software must

go beyond compliance

Empowering Aviation Professionals with Innovative IT Solutions.

Yusuf Saifee, CEO — BytzSoft Technologies

Aviation has always been about precision,

safety, and efficiency. But as the industry

expands, costs rise, and regulators demand

more transparency, operators face a choice:

treat aviation software as a compliance checkbox, or

use it as a strategic enabler. In this paper, I want to

explore the challenges operators face today, why the

old way of managing compliance isn’t enough, some

ideas and cases, and where aviation software is

headed by 2030. I want to spark a shift in mindset,

from “How do we meet requirements?” to “How do

we create real value with our data?”

THE REALITY OF AVIATION TODAY

Global MRO (Maintenance, Repair & Overhaul) costs

are projected to exceed $120 billion annually by 2033.

And, of course, each grounded aircraft (AOG) costs

operators thousands of dollars per hour. At the same

time, authorities like EASA, FAA, DGCA, and ICAO

require tighter digital recordkeeping. Audits are

frequent, and the penalties for non-compliance are

severe. And yet, many operators still rely on

spreadsheets or legacy systems that weren’t built for

today’s complexity while data sits in silos across

engineering, crew, and inventory. However, it isn’t only

systems and regulations where challenges are faced;

behind these issues are people — engineers

“…it isn’t only systems and regulations where challenges are faced; behind these

issues are people — engineers firefighting last-minute issues, managers staying

up late to prepare audits, and crews dealing with operational uncertainty.”

firefighting last-minute issues, managers staying up

late to prepare audits, and crews dealing with

operational uncertainty.

UNDERSTANDING THE REALITY

Forward-looking operators are already moving

beyond compliance. They’re asking:

• How can we cut downtime and increase

aircraft availability?

• Can predictive maintenance save us money and

improve safety?

• How do we simplify audits without

draining our teams?

• How do we scale as our fleet grows — without

growing our headaches?

The answer isn’t just more effort; it’s smarter software.

At Bytzsoft, we looked at the market and found that

most software is built with a compliance-first mindset;

important, but not enough. We asked ourselves: What

if compliance was effortless, and operators could use

the same data to fly smarter? It was the reason why

we created FlyPal®. Our focus was to unify

maintenance, crew, inventory, and compliance

in one system.

“AI-Powered Maintenance Software won’t just track parts — it will predict

failures before they happen, helping operators avoid costly AOG events”


AIRCRAFT IT FOCUS: BYTZSOFT

“For too long, aviation software has

been seen as a cost of compliance but

we believe it should be the engine

room of efficiency and insight”

THE FUTURE OF AVIATION SOFTWARE

— 2030 AND BEYOND

Looking ahead, we see three powerful trends shaping

the industry. AI-Powered Maintenance Software won’t

just track parts — it will predict failures before they

happen, helping operators avoid costly AOG events.

Blockchain-backed records, will mean that every part,

every lease, every inspection will be stored in

tamper-proof ledgers. Trust and transparency will be

built-in. Sustainability metrics will assist operators

who will be required to track carbon output. Aviation

software will play a key role in helping airlines meet

emission goals. BytzSoft is already investing in these

areas, ensuring FlyPal® evolves with the industry.

Join Aircraft IT & Aircraft Commerce at

the industry-leading Airline & Aerospace

MRO & Flight Operations IT Conferences

CLICK HERE

FOR UPDATES


THE HUMAN ELEMENT

At the heart of all this are people. Engineers who want

to spend more time solving problems, not chasing

paperwork. Compliance officers who want peace of

mind before every audit. Executives who want clear,

actionable data instead of guesswork. Software

should make that easierwith greater impact.

CONCLUSION

For too long, aviation software has been seen as a

cost of compliance but we believe it should be the

engine room of efficiency and insight. At BytzSoft

we’re helping operators like Heligo and 7 Air

transform how they manage fleets, cut downtime, and

prepare for a digital, sustainable future.







VENDOR JOB CARD: QOCO SYSTEMS LTD

Intelligent software solutions for maintenance

are, explains Mikko Lietsalmiare, at the heart of

QOCO Systems Ltd success

Mikko Lietsalmi is the Business Development Director at QOCO Systems Ltd. He has

extensive experience in software solutions and has contributed significantly to

expanding QOCO’s global presence. He is passionate about driving digital

transformation in aircraft maintenance.


of the business?

Mikko Lietsalmi, Business Development Director,

QOCO Systems Ltd

Aircraft IT: How did QOCO Systems Ltd get started?

ML: QOCO Systems Ltd was founded in Finland with the

mission to bring digital transformation to the aviation

industry. The company started by developing innovative

software solutions for aircraft maintenance and has

grown to serve major airlines and MROs globally.


that drives QOCO Systems Ltd?

ML: QOCO Systems Ltd is driven by the principle of

delivering measurable value through digitalization,

automation, and seamless data integration in aviation

maintenance operations.

case with Rolls-Royce and its customers in improving

maintenance efficiency through the digitalization of

traditional maintenance processes. As a result of this

success, QOCO Systems Ltd now serves the aviation

industry globally, including airlines, MROs, and OEMs.



ML: Challenges in scaling rapidly across diverse

regulatory environments have been a learning

experience. QOCO Systems Ltd has learned to adapt

its solutions to meet varying compliance needs while

maintaining agility and innovation.


what QOCO Systems Ltd does for aircraft


ML: QOCO Systems Ltd provides intelligent software

solutions that streamline aircraft maintenance

operations through automation and data integration.



ML: The next big thing will be predictive maintenance

powered by AI and real-time data analytics, enabling

proactive decision-making and reduced downtime.

Aircraft IT: What do you want your customers to say

about QOCO Systems Ltd?

ML: Customers should say that QOCO Systems Ltd is

a trusted partner, delivering innovative, reliable, and

user-friendly solutions that are developed and

supported by genuine aviation experts — ensuring

real improvements in maintenance efficiency.

Aircraft IT: Mikko, thank you for your time.

Aircraft IT: What has QOCO Systems Ltd’s greatest

business achievement been to date, and why?

ML: One of QOCO Systems Ltd’s greatest business

achievements is its collaboration with Rolls Royce.

This has proven to be an extremely beneficial business

“QOCO Systems Ltd provides intelligent software solutions that streamline

aircraft maintenance operations through automation and data integration”


AIRCRAFT COMMERCE RECRUITMENT AND AIRCRAFT TRADING SERVICES

Experts in the end-to-end recruitment process covering all sectors including:

BUSINESS AVIATION

Decades of global Business Aviation

staffing globally

Aircraft Management & Charter

Executive Search

Maintenance, Completions & Engineering

FBOs and many more

AVIATION IT

Unrivalled Aviation IT knowledge

with a global network of key contacts to

support specialist IT positions

IT Vendors covering all roles from software

engineer to executive search

Airlines and Operators for specialist IT /

digital positions

MRO Facilities and OEMS for specialist IT /

digital positions

COMMERCIAL AVIATION

Unique knowledge and understanding

of commercial aviation

Flight Operations

Maintenance & Engineering

Executive Search

AIRCRAFT TRADING SERVICES

Vast experience in buying, selling, leasing,

remarketing, and operating aircraft

Global network of trusted contacts at airlines,

lessors, brokers & OEMs

Discuss your requirements with the authors of

the renowned Aircraft Commerce Owner’s and

Operator’s Guides covering all major aircraft and

engine types. Tap into our technical expertise

in aircraft evaluation and operating costs.

Remarketing your assets to key decision

makers globally

• Tailored solutions, including Permanent Placements, Talent Acquisition Strategies & Consultancy Services

• Experts in Talent Attraction and Assessment

Neil Engerran, Head of Recruitment and Aircraft Trading Services: US Office +1 201-637-2211 • UK Office +44 1403 230 700 Email: Neil.engerran@aircraft-commerce.com

www.aircraftcommercerecruitment.com

DIRECTORY

MRO Software

Directory

Key ‘at-a-glance’ information

from the world’s leading MRO

software providers.

IT is a powerful force but, to leverage its

greatest value, it must be harnessed

and directed. It must also be able to

handle huge and growing data streams

that record every aspect in the lives of

aircraft and the processes by which

they fly. This challenge has attracted

the best brains and most innovative

enterprises to create IT solutions for

one of the most demanding working

environments, Aircraft MRO and M&E.

Inevitably, there are many such

developers and vendors offering

solutions ranging from single function

`Specialist Point Solutions’ to complete

`End-to-End’ solutions covering the

whole process.

Only readers will know the specific

requirements of their businesses but we

have assembled a directory of the best

MRO software providers and listed

them alphabetically to make it easier

for you to undertake a brief-ish (there

are 50 providers and the number

continues to grow) survey of the

market, as a preliminary to starting on

any specification and selection process.

Or you might simply read it to keep up

to date with what is available today.

ADSoftware

W: www.adsoftware.fr

T: +33 (0)4.50.89.48.50

E: contact@adsoftware.fr

Location: France, Thailand,

South Africa, Brazil

NAME OF PRODUCT MARKETED

• AIRPACK

KEY BUSINESS/SOFTWARE AREAS

• AIRTIME — Fleet management & CAMO

• AIRSTOCK — Inventory control & Logistic

• AIRDOC — Documentation management

• AIRSTAT — Reliability and statistic reports

• AIRWORK — Time Tracking Software

ADSoftware has developed an integrated fleet management

system and logistic package called AIRPACK. This 6 module

system answers to the needs of aircraft and helicopters

operators, as well as MRO and CAMO centres. It meets all

requirements in terms of functionality, traceability, performance,

aviation legislation and regulations. Today, ADSoftware counts

more than 54 clients worldwide. The strength of ADSoftware is

the simplicity of its products; they are Microsoft Windows® ready,

Web-enabled, available in various languages and a complete

training program can be done in just five days. The company

also provides a 24/7 online technical support and extremely

competitive pricing conditions.

ADT: Applied

Database Technology

W: www.adbtech.com

T: +1 (425) 466-5013

T: +1 (614) 377-9644

E: sales@adbtech.com

Location: Bellevue, Tampa USA;

Istanbul, Turkey


• Wings NG


• Fleet Management

• Maintenance Engineering

• Material Management

• Production Planning

• Labor Collection, Billing

APPLIED DATABASE TECHNOLOGY (ADT) is a professional

services and software development firm that provides MRO

software solutions for aircraft operators as well as aircraft repair

and overhaul organizations. Our commitment to this business

segment is proven with our software package, WINGS, designed

specifically for aerospace companies. ADT has been in the

software business since 1992 and has built an excellent customer

reference base. Our first priority is always customer satisfaction;

thus we have obtained 100% customer satisfaction since 1992.

ADT has a proven record to develop reference accounts in the

Aviation industry along with other high technology companies

which are considered to be leaders in their fields.

AeroATeam

W: www.aeroateam.com

T: +1 (678) 772 3328

E: admin@aeroateam.com

Location: Melbourne FL

NAME(S) OF PRODUCT(S) MARKETED

• Maintenance Engineering,

and IT Tech Services

KEY BUSINESS SOFTWARE AREAS

• Process & Implementation

• Selection & App Licensing

• Technology Hosting & Dev

• Tech Support MRO — CAMO

The AeroATeam provides support to aircraft maintenance

organizations with optimization techniques to increase

production, control costs, and minimize safety and noncompliance

risks.

The team of aviation industry professionals who make up

the AeroATeam have specific talents and deep experience.

Collectively they offer a unique aviation technology product and

service offering. When the AeroATeam works with you, you get

the lowest cost and highest quality solutions available. They’re

here to enhance your team and support your advancement of

technology to improve your business. The AeroATeam enjoys

solving problems and offering the best value with experience

and proven success: an end-to-end business and IT solution

provider for all your Aircraft Maintenance, Repair and Overhaul

(MRO) needs, specializing in the ability to develop integrated

business and people processes, practices and IT Solutions to

execute an efficient and effective MRO Operation.

CLICK HERE for Product Details

CLICK HERE to Request Private Demo






DIRECTORY

Aero Ops

Aerostrat

AireXpert

AirNxt

W: www.aero-ops.net

T: +1 (321) 307-8064

E: Sales@aero-ops.net

Location: Melbourne, FL, USA

W: www.aerostratsoftware.com

T: +1-888-558-2860

E: info@aerostratsoftware.com

Location: Seattle, USA

W: www.airexpert.net

T: +1 716-268-1000

E: global.sales@airexpert.net

Location: United States

W: www.airnxt.ai

T: +971 4 244 2279

E: contact@airnxt.ai

Locations: United Arab Emirates


• Aero-Ops application


• Aerros


• AireXpert


• Next-gen MRO Software


• Implementation

• Support

• Design

• Workflows

• Data Migration

The Aero-Ops application was crafted with deep expertise from

the fixed-wing and commercial aviation sectors, ensuring it

meets the complex demands of airline and charter operations.

Designed by professionals with firsthand experience in

engineering, maintenance and regulatory compliance, the

platform streamlines everything from MX planning and MX write

ups to real-time operational oversight. Its intuitive interface

and robust features reflect the precision, safety, and efficiency

standards that define commercial aviation, making it an

indispensable tool for operators aiming to optimize performance

and maintain regulatory excellence.

The Aero-Ops team is composed of seasoned professionals

with deep experience across both military and civilian aviation

sectors. This unique blend of backgrounds brings together

the discipline, precision, and mission-focus of defense

aviation with the efficiency, compliance, and customer-centric

mindset of commercial operations. The team includes former

pilots, operations managers, and aviation IT specialists who

understand the real-world challenges operators face. This

dual-domain expertise allows Aero Ops to design, implement,

and support solutions that are not only technically robust but

also operationally relevant — ensuring that the business delivers

unmatched value across a wide range of aviation environments.


• Heavy/Base Maintenance Planning

• Capacity/Workload Planning

• Maintenance Schedule Optimization

• Maintenace Event Performance Tracking

• Heavy/Base Production Schedules

Aerostrat is based in Seattle, WA and offers one product called

Aerros, a one-of-a-kind program that manages an airline’s or

MRO’s aircraft maintenance schedule. Aerros enables users

to optimize the maintenance program by managing various

maintenance and operational constraints, which maximizes event

yield, drives costs down, and enables the organization to plan

proactively, not reactively.

Aerros provides robust ‘what-if’ scenario capabilities that allow

users to see the effect of different variables. This aids in making

sound business decisions concerning the maintenance and fleet

plan. Some of these variables are maintenance programs limits,

min/target/max yield, aircraft hr/cy utilization, track/requirement

compatibility, and maintenance allocations. To forecast an

optimal maintenance plan within an operation, Aerros also

provides a Capacity Planning feature. This feature allows users to

input and view vendor capacity available and labor hour demand

to better manage the labor force.

Aerros also provides easy-to-navigate scenarios with drag

and drop event movement and manipulation. Scenarios can

be published so others (including vendors or operators) can

view the plan. Aerros provides excellent system stability and

reliability with standard IT practices. It is also integration-ready

and designed to work as an extension of a user’s existing

information systems.


• MRO Communications

• Multilayer Collaboration

• Productivity Automations

• Legacy & API Integrations

• Data Analytics & Reporting

AireXpert builds and maintains the software infrastructure

that serves as the access gateway to the globally Integrated

Maintenance & Engineering Network, enabling airlines to

aggregate multiple communication channels and achieve their

objectives of increased productivity, efficiency, performance,

and reliability. The tightly integrated, role-based system connects

stakeholders across the Tech Ops value chain, including

airlines, MROs, OEMs and service providers. By focusing on

communication, collaboration, and automation, AireXpert

makes it easy for the world’s leading airline brands to eliminate

silos across their entire route network from day one, driving

operational excellence while significantly reducing costs.


• Instant Onboarding and No

Training Required

• AI-Powered Predictive Maintenance

• AI-Assisted Data Import

• Comprehensive Real-Time Analytics

• Intelligent Digital Logbook with Offline Sync

AirNxt is redefining aviation maintenance with next-gen, AIpowered

MRO Software designed to overcome the limitations

of legacy systems. The platform is built for seamless integration

and instant onboarding, allowing teams to optimise operations

without the need for extensive training or complex setup. This

empowers aviation teams to stay ahead with minimal effort.

Key features include AI-powered predictive maintenance, which

anticipates potential issues before they disrupt operations,

reducing downtime and extending asset lifespan. AI-assisted

data import facilitates a fast, flawless transition of historical

data, ensuring continuity and accuracy without operational

disruptions. AirNxt’s real-time analytics provide deep insights

and data-driven decision-making, enabling maintenance

teams to monitor performance, track KPIs, and streamline

processes effectively.

The platform’s intelligent digital logbook automates critical

record-keeping, reducing manual errors and enhancing

compliance, while offline sync capabilities guarantee that vital

data is always accessible, even in disconnected environments.

With user-friendly design and cutting-edge AI integration, AirNxt

meets the evolving demands of modern aviation maintenance.

Driven by industry experts, AirNxt is crafted to simplify and

elevate the entire maintenance workflow, setting new standards

in efficiency, reliability, and operational excellence.










DIRECTORY

Asia Digital Engineering

W: www.ade.aero

E: sales@ade.aero

Locations: Malaysia, Indonesia, Thailand,

Philippines, Cambodia

ASQS (Advanced Safety

and Quality Solutions)

W: www.asqs.net

T: +43 1 306 1234

E: sales@asqs.net

Locations: ASQS GmbH, Vienna, Austria;

ASQS Ltd., Bangkok, Thailand; Calgary, Canada

Aviation InterTec Services

W: www.aviationintertec.com

T: +1 807-625-9260

E: info@aviationintertec.com

Locations: Canada, Malta

The Boeing Company

W: www.boeing.com

T: +1 206-655-2121

E: BoeingSupportandServices@Boeing.com

Location: Over 65 locations around the world


• AEROTRADE — Aircraft parts marketplace

• ELEVADE — Fleet management software


• Aircraft Parts Marketplace

• AOG Inventory Support

• Daily Aircraft Status Report

• Real Time Aircraft Condition Monitoring

• RFID Aircraft Cabin Monitoring

As a growing Maintenance, Repair, and Overhaul (MRO) provider,

ADE® understands the challenges that airlines face in maintaining

aircraft at peak performance. Building on our MRO expertise,

ADE® enhances airline operations with advanced digital

platforms like AEROTRADE® and ELEVADE.

AEROTRADE® is an online marketplace for aircraft parts that

connects buyers with verified suppliers globally, simplifies

procurement, and improves inventory management.

The platform reduces lead times for parts sourcing

with timely aircraft spares delivery, while minimizing

procurement complexity.

ELEVADE empowers airlines to proactively manage

maintenance through real-time monitoring and defect

management. It delivers actionable insights into aircraft

performance, enabling maintenance teams to address issues

before they escalate, reducing downtime and enhancing fleet

efficiency, while improving compliance to safety.

Ready to optimize fleet maintenance and streamline

procurement for your airline? Whether you’re managing a lowcost

carrier or a full-service airline, ADE’s solutions are tailored

to meet the needs of maintenance managers and procurement

leaders. Contact ADE at www.ade.aero to discover how they help

keep your aircraft flying longer, safer, and more efficiently.


• IQSMS (Integrated Quality and Safety

Management System)

• Flight Data Monitoring (FDM) Service

• The IQSMS Suite consists of a total of

10 modules, varying according to the

operator. (Airlines, Business Jets, Helicopter,

Airports, MROs...)


• Quality Management Module

• Reporting Module

• Risk Management Module

• Document Distribution Module

• Emergency Response Planning Module

ASQS (Advanced Safety and Quality Solutions) is a global

supplier of highly innovative QMS and SMS software for the

aviation industry, supporting more than 200 large and small

operators, including airlines, business jet and helicopter

operators, groundhandling agents/FBOs, airports and

maintenance organizations, in creating a safe and productive

work environment.

The company specializes in intuitive, integrated, web-based

solutions with exceptional customer support. ASQS’s core

product IQSMS allows clients to manage operational data 24/7

online and offline with a single integrated tool which significantly

simplifies daily tasks. The easy handling of the software creates

a positive reporting culture, enables comprehensive quality

management and proactive risk management to maximize

productivity, reduce operating costs, and optimize internal

and external working procedures. IQSMS automates laborious

processes like the submission of ECCAIRS or IDX compliant

incident reports which, combined with a consolidated, upto-date

regulations database, ensures legal compliance with

national and international requirements and standards.


• RAAS


• Production Planning and Management

• Inventory and Procurement

• Inspection Document Management

• Reliabiliity and Performance Analysis

• Financial and Flight Operations Integration

RAAS is an MRO and CAMO software system designed

to meet the needs of mid-tier commercial fleet operators.

Enabling modern, high-efficiency workflows in a powerful and

straightforward package, RAAS is the best fit for mid-size fleets

and user groups. Scalable, intelligent and 100% browser-based,

RAAS includes efficiency-creating features such as automated

real time airframe time updating and exchange of aircraft next

due items, electronic technical dispatch, MPD/MRB driven

program management and check package creation, purchase

order e-approval and e-signature, integration with finance/

accounting for payables or inventory value management, and

of course approved paperless and e-signature maintenance

processes from the hangar floor to the cockpit.

RAAS customers enjoy the benefits of a widely accessible

and easy-to-use inventory management and maintenance

support system that through continued use is able to reduce

maintenance costs by increasing maintenance procedure

efficiency, reducing held inventory, providing proof of quality

for inspection escalations, and by directly reducing clerical

manpower requirements. The quick deployment, ease of

support, and low TCO inherent in cross-platform browser-based

information systems coupled with high levels of integration,

easy-to-use user interfaces, and many automated reporting and

data analysis features make RAAS a leader in its field.


• Airplane Health Management

• Business Consulting

• Maintenance Performance Toolbox

• Optimized Maintenance Program


• Technical Content Management

• Vehicle Health Mana gement

• Maintenance Optimization Consulting

Boeing is the world’s largest aerospace company and leading

manufacturer of commercial jetliners and defense, space and

security systems. Boeing Support and Services combines

airplane design and manufacturing expertise with unique access

to fleet-wide operational data to offer optimization solutions.

With these offerings, Boeing addresses the evolving need for

integration and optimization of data and information across the

aviation ecosystem to empower smart decision-making. The

portfolio includes services and solutions for flight operations,

maintenance & engineering and procurement organizations to

optimize the operational efficiency of airplanes and operations.

Boeing has more than 250 customers for its optimization

solutions. The portfolio draws on solutions from a family of

Boeing companies: AerData, Inventory Locator Services

and Jeppesen, serving operators of Boeing and non-

Boeing airplanes.










DIRECTORY

BytzSoft Technologies Inc.

Comply365

Conduce

CrossConsense

W: www.bytzsoft.com

T: 001 201 270 8019

T: 0091 965 704 2657

E: sales@bytzsoft.com

Location: Over 65 locations around the world

W: www.comply365.com • www.vistair.com

T: UK: +44 (0)1454 616531

T: US: +1 (608) 313-1500

E: info@comply365.com

Location: UK (HQ), US, Australia

W: www.conduce.net

T: 0044 333 888 4044

E: info@conduce.net

Location: Nuneaton, UK

W: www.crossconsense.com

T: +49 69 4035 7600

E: contact@crossconsense.de

Location: Frankfurt Germany


• FlyPal®-CAMO/MRO/QMS/SMS/OPS


• CAMO Engg. & Maintenance Engg

• MRO Engg

• Audits & Compliance Management

• Safety Risk & Assurance Management

• Crew Scheduling/FDTL Compliances/

Training Records

BytzSoft Technologies Inc. believes in shared responsibility for

aviation safety, and they ensure that their aviation software

solution provides quality product to customers to aid them in

remaining compliant with regulations at all times. The business

provides value for money to their clients who use BytzSoft’s

products to bring in process and data driven approaches to

improve efficiency and effectivity of the employees working

with airlines, charter operators, MRO’s and fleet management

companies. Management of all these companies can get required

data on their dashboard as well as detailed MIS reports at the

touch of a finger. BytzSoft’s cloud-based web applications

are scalable and deployable at a fast pace, thus reducing the

implementation time and improving on margins. No matter what

kind of fleet (Fixed Wing or Rotary Wing) you operate, FlyPal®

can be configured to meet your needs.


• DocuNet

• ProAuthor (XML-Based Authoring)

• SafetyNet

• Training (LMS Learning Manager)

• Data & Analytics


• Aviation Document Management and

Distribution Platform (All format types inc.

PDF, XML, S1000D, I Spec 2200)•

• Electronic Flight Bag (EFB)

• Flight & Tech Operations

• Data & Analytics

• Aviation Safety Management Software

• Maintenance & Engineering

Comply365 delivers comprehensive, cloud-based solutions

designed to enhance operational efficiency, safety, and

compliance in the aviation and defense sectors, including

the industry’s leading XML-based authoring solution. The

EFB solution ensures crews have access to mission-critical

information throughout each flight phase.

Comply365’s document management platform, DocuNet, offers

a unified control point for editing, publishing, and distributing

documentation across web and mobile devices, supporting

all document formats, increasing productivity by delivering

targeted content to any mobile device or workstation.

Specializing in safety, quality management, training and data

analytics solutions that drive significant commercial savings

by improving safety and compliance, Comply365’s technology

connects reporting to procedural changes, fostering a safer

organizational environment. By combining cutting-edge

technology, development expertise, and exceptional service

delivery, Comply365 empowers commercial airlines, aerospace,

and defense organizations to achieve unparalleled operational

excellence. Their focus on secure, mobile solutions makes

Comply365 a trusted partner in digital transformation.


• eTechLog8

• eCabinLog8

• eCentral8

• eTraining8

• eForm8

• eDoc8


• Electronic Logbook (ELB)

• Cabin Log

• Electronic Forms Designer

• Document Viewer

Conduce pioneer mobile aviation solutions.

eTechLog8 is our world leading Electronic Log Book (ELB), fully

approved by multiple Airworthiness Authorities and trusted by

customers worldwide.

eTechLog8 eliminates the paper technical, cabin, and deferred

defect logbooks, and replaces these with an easy to use,

workflow controlled mobile solution. Available on both Windows

and iOS, eTechLog8 is fully integrated with all the leading MRO

and M&E systems. All eTechLog8 customers report significant

benefits, ranging from improved efficiency, data accuracy

and consistency to faster turnarounds, all contributing to

reduced costs.

Conduce also offers a fully integrated suite of companion

applications, which provide mobile paperless solutions for

the cabin log, CBT training, custom forms, and ensuring key

documents are at your fingertips.

Conduce has a sliding pricing scale, depending on fleet size and operates

as a subscription model, with one flat fee, per tail, per month covering

everything: hardware, software, 24/7/365 support, mobile data, future

proofed upgrades and more. There are no hidden costs. Ask us today for

a tailored proposal.


• Aircraft Fleet View

• ACSIS

• AviationDW


• Support and Hosting

• Consulting and Data Migration

• Business Intelligence solutions

• App and dashboard development

CrossConsense’s portfolio runs from AMOS Support, BI-

Management, Data Migration and Hosting to the products

Aircraft Fleet View, ACSIS and AviationDW. As a wholly owned

subsidiary of Canadian’s FLYHT Aerospace Solutions Ltd.,

CrossConsense also offers solutions for Fuel Management, Turn

Process Management and other software applications as well as

AFIRS hardware that collects data during flight.

AMOS Support: CrossConsense has a long tradition in providing

support for AMOS with one single point of contact for 1st

and 2nd level; also realizing well-planned and organized data

migration projects for airline customers and Reporting and

Business Intelligence Analytics.

Aircraft Fleet View is a user-friendly App that gives an always

up-to-date view on an airline’s fleet status. It indicates AOGs,

delays and other important information with the right level of

detail to be useful but not crowded with information.

ACSIS is a powerful predictive maintenance software tool

developed to assist any airline, operator, MRO facility and OEM

to avoid AOGs, delays and turnbacks, improve aircraft utilization,

and enhance safety.

AviationDW is a managed data warehouse, tailor-made for use

with your backend system, e.g. AMOS. AviationDW simplifies KPI

creation based on MRO System data.










DIRECTORY

DeltaXignia

EmpowerMX

EXSYN Aviation Solutions

Flatirons Solutions

W: www.deltaxignia.com

T: +44 (0)1684 532130

E: info@deltaxignia.com

Location: Malvern Hills Science Park,

Geraldine Road, Malvern, Worcestershire, UK

W: www.empowermx.com

T: +1 866-498-3702

E: info@empowermx.com

Location: Frisco TX, USA

W: www.exsyn.com

T: +31 20 760 8200

E: hello@exsyn.com

Location: Amsterdam

W: www.flatironssolutions.com

T: +1.303.627.6535

E: info@flatironssolutions.com

Locations: Europe, Asia, USA, Middle East


• XML Compare, XML Merge, XML

Data Compare, ConversionQA, DITA

Compare and Merge


• Redline XML tables and diagrams

• Need control? Configure comparison

• Quality control content conversion

• Document processing engine

• CCMS workflow integration

At DeltaXignia they help the aerospace, aviation and defence

sectors accurately find and represent change in complex

documents and data. If you’re using documentation for

maintenance or operations they can help compare and merge

your complex content, such as manufacturer manual updates

with proprietory documentation.

Where compliance and safety are paramount you need an

accurate and reliable method for finding and merging change,

that can be configured to specifically work with your content.

Complex comparison can be configured to give automatic

results such as ignoring specific changes, moving content and

content order as well as being able to write your own bespoke

transformations.

DeltaXignia are world leaders in finding change in complex

tables and the only solution that offers comparison of diagrams

and illustrations. Their processing engine can be built into your

CCMS or workflow or application code to automate processing.

Available on premise or within your secure cloud infrastructure.

The DeltaXignia team of experts work with all stakeholders

to successfully meet your complex and varied requirements

from inception through to a more accurate and efficient

comparison result.


• FleetCycle® Execution Suite —

MRO Manager (FCXM)


• FleetCycle® Execution Suite: Production

Manager (FXPM), MRO Manager (FCXM)

and Line Manager (FCXL)

• Maintenance Program Manager (FCMPM),

Planning Manager (FCPM), Reliability

Manager (FCRM), Material Manager (FCMM),

and Maintenance Intelligence (FCMI),

Electronic LogBook (FCELB)

• Coming Soon: FleetCycle® Executive Suite —

Shop Manager (FCXS)

EmpowerMX is an aviation industry-recognized software

development/consulting-services business. We are purely

focused on empowering our customers with the ability to

decrease the costs of making air travel safer by equipping

their decision makers with reliable, real-time/globally available

intelligence for minimizing maintenance turn times/OpEx while

maximizing airworthiness/profits. FCXM allows MROs, airlines,

and lessors to effectively control the entire maintenance lifecycle

or only the portions for which they are responsible. Airlines can

jointly manage their outsourced and insourced activites like

engineering reliability, QA and maintenance programs at the line,

heavy and shop levels with an expected reduction in cycle times

and increase in labor productivity on the magnitude of 16-30

percent. Third-party MROs can run their entire operation from

bidding through contracting to invoicing.


• EXSYN Modular Apps Platform


• Aircraft Data Health Checks

• AD/SB Automation & OEM Library

• Reliability Engineering & Reporting

• Aircraft Phase-In/Out

• AOG Risk Monitoring

• Data Integration

EXSYN Aviation Solutions develops modular, aviation-native

applications that keep aircraft data clean, connected, and predictive.

Based in Amsterdam, EXSYN supports airlines, operators, and MROs

worldwide in building trusted data foundations across maintenance and

engineering operations.

Aviation runs on data, yet much of it remains fragmented and hard to

trust. EXSYN enables data continuity across the entire aircraft lifecycle:

from Data Health Checks and aircraft or system transitions to reliability

reporting, AD/SB automation, and AOG risk monitoring. This ensures

information flows seamlessly between systems, fleets, and teams.

With more than a decade of experience, EXSYN empowers

maintenance and engineering teams to stay compliant, act faster, reduce

risk, lower costs, and operate with confidence.


• CORENA Suite


• Content Management System (CMS)

• Interactive Electronic Technical

Publisher (IETP)


• Flight Operations

• Tablet Solutions & Mobility

Flatirons provides consulting, technology, and outsourcing for

content lifecycle management (CLM). For more than 20 years,

we have served global Fortune 1000 customers in aerospace,

automotive, electronics, financial services, government,

healthcare, and publishing. Our customer engagements help

organizations efficiently deliver the right information, at the right

time, to the right people by leveraging structured content and

digital media — Turning Content into Knowledge®. The CORENA

Suite by Flatirons is the leading content lifecycle management

(CLM) solution developed specifically for organizations that

rely on mission-critical data to design, manufacture, operate, or

maintain complex assets over their product and service lifecycles

as well as across multi-echelon business networks. For more than

25 years, the world’s leading airlines, aerospace manufacturers,

OEMs, and defense organizations have relied on the CORENA

product suite to create, manage, and deliver large volumes of

technical information throughout its lifecycle. Today, CORENA

customers rely on the CORENA suite to modernize their IT

infrastructures, improve customer satisfaction, and maintain their

competitive advantage.










DIRECTORY

FlightWatching

flydocs

Flyht

W: www.flightwatching.com

E: beaujard@flightwatching.com

E: contact@flightwatching.com

E: romain.blanquet@flightwatching.com

Location: Toulouse, France


• APU Fleet Management

• Wilco data platform

• Wilco fuel saving platform


• APU & nose to tail predictive maintenance

• Fuel saving solutions

• Engine trend monitoring

• Aircraft data market place

• ACARS cost saving solutions

FlightWatching has a high level of expertise in Aircraft systems

and data management (QAR, DAR, SAR, ACARS, ACMS).

Our solutions are agnostic, do not require any HW nor SW

modification and allow real time interaction with the aircraft.

Our customers are:

• MROs looking for solutions to build their own fleet

management solutions

• OEMs willing to explore and collect aircraft data related to

equipment behavior

• Airlines chasing solution to cut fuel burn on ground

Contact us for your customized digital solutions.

W: www.flydocs.aero

E: sales@flydocs.aero

Locations: Birmingham UK


• Aircraft maintenance records management

• Lease asset management

• Aircraft transition management

• Component & part management


• Aircraft maintenance records management

• Lifecycle asset management

• Aircraft transition management

• Component & part management

• Engineering services

flydocs is an asset management solution provider with the

aviation industry’s most comprehensive solution for creating

value out of aircraft maintenance data. We offer the tools and

expertise that allow all industry to drive sustainable innovation to

help build the future of the commercial aviation asset lifecycle.

Recognised as a global leader in digital records management,

we were founded in 2007 and are 100% owned by Lufthansa

Technik. With over 300 employees in multiple locations spread

across the globe, we are trusted by over 78 airlines, lessors

and MROs to deliver measurable long-term operational and

cost efficiencies.

W: www.flyht.com

T: +1-403-250-9956

E: info@flyht.com

Locations: Calgary, Canada; Denver, USA;

Frankfurt, Germany


• AFIRS 228 Iridium SATCOM Solutions

• AFIRS Edge/Edge+ data harvesting

(WQAR/AID) platform

• AFIRS Power Connect

• FLYHT-WVSS-II Weather (humidity) sensors

• FuelSense


• Global voice and data Iridium solutions

• 5G WQAR/AID for data harvesting and

Connected Aircraft/EFB solutions

• Power over ethernet — universal charging

and connectivity

• Weather sensors

• Airborne data loading (ADL+) with our

partner MBS Electronic

• Fuel data analytics

• See also CrossConsense (above)

FLYHT Aerospace Solutions, Ltd. has been providing aircraft

data solutions for the aviation industry for 25 years. With

roots as an early Iridium avionics supplier and data services

provider to commercial airlines and OEMs, the company now

boasts an innovative product portfolio and aircraft installation

design expertise that makes FLYHT an ideal trusted partner for

accelerating customers’ data harvesting vision. FLYHT provides

airlines with Actionable Intelligence to transform operational insight

into immediate, quantifiable action, and delivers industry leading

solutions to improve aviation safety, efficiency, and profitability. This

unique capability is driven by a suite of patented aircraft certified

hardware products, AFIRS. Solutions include an aircraft satcom/

interface device that enables cockpit voice communications, the

transmission of aircraft data both inflight via satellite and postflight

via 5G, real-time aircraft state and fleet status analysis, and

preventative maintenance solutions. FLYHT’s hardware products

can also be interfaced with FLYHT’s proprietary relative humidity

sensors to deliver airborne weather and humidity data in real-time.

Webinars

eJournals

Software

Conferences

News

Advisory Unit

Want to be involved?

Simply email

scott.leslie@aircraftit.com

for more information

AIRCRAFT IT

MRO







www.aircraftIT.com


DIRECTORY

Gamit

IBM

Ideagen

Infosys

W: www.ROAM.Aero

T: +44 (0)1279 818 800

E: Anthony.Wilkinson@AMACAerospace.com

Locations: Stansted, UK

W: www.ibm.com

T: +1-437 777 5140

E: Jagdeep.Chharhan@ibm.com

Location: United States, Canada, Brazil, England,

Ireland, India, Romania, and Germany

W: www.ideagen.com

T: 01629 699 100

E: info.marketing@ideagen.com

W: www.infosys.com

E: russell.viciedo01@infosys.com


• ROAM (Records Online Asset Management),

Materials and Logitsic Support, AOG Support

& CAMO Services


• Streamlined organisation

document processes

• Intuitive & user-friendly interface that

requires limited training

• Highly searchable, locates a single

document in seconds

• Automatic classification of document typesupersedes

barcode technology

• Integrations with leading

industry M&E systems

ROAM provides airlines, MRO’s and lessors across the globe

with an agile platform, integrating with leading maintenance

and planning systems to deliver a secure, cloud-based solution

to manage your entire fleet of aircraft air worthiness records,

supporting audits, transitions and end of lease requirements.

Gamit has re-engineered the traditional storage methods

of aircraft records, by using the most advanced automatic

technologies to provide comprehensive levels of indexing and

powerful search capabilities, using embedded OCR.


• Maximo Application Suite


• EAM

• APM

• Visual Inspection

• Reliability Strategies


IBM Maximo for Aviation is a next-generation, military-grade

aviation asset management solution built to handle complex,

diverse fleets with unmatched scalability. Designed to support

the full asset lifecycle — from design and commissioning to

operations, maintenance, and decommissioning — it is the onestop

solution for OEMs, fleet operators, and MRO providers.

Powered by Maximo Application Suite (MAS) and enhanced

with IBM watsonx enterprise-grade generative AI, Maximo

offers real-time visibility into asset health. This enables smart,

predictive, and automated maintenance programs that boost

technician efficiency, maximize aircraft uptime, and reduce

overall maintenance costs.

With modular add-ons including AI-based visual inspection,

mobile field service management, sustainability tools, and

intelligent inventory management, Maximo can be tailored

to meet the unique needs of any aviation operation —

commercial or defense.

Maximo brings full regulatory compliance, optimizes

maintenance schedules, and integrates seamlessly with

ERP and flight systems. Its powerful analytics and mobile

capabilities make it a flexible, scalable solution for the evolving

aviation industry.

For organizations seeking to improve safety, efficiency, and

profitability across the entire aircraft lifecycle, Maximo for

Aviation is the ultimate command center — where innovation

meets reliability at altitude.


• Ideagen Coruson


• Incident management & reporting

• Document control & policy management

• Performance monitoring

• Operation risk management

• Audit management

Used by leading aviation organizations, Ideagen Coruson is designed

to ensure seamless coordination and enable a holistic approach to

safety management, allowing you to optimize incident response

and risk reduction strategies for long-term success. By leveraging

real-time data and comprehensive insights, you can make informed

decisions and implement proactive measures to enhance safety across

your operations.

BENEFITS: A scalable, user-friendly and functionally rich solution that

helps build a proactive and risk-aware culture, comply with regulations

and improve efficiency and productivity; Organization-specific smart

forms; Document management and change control; Bowtie risk module

and business analytics

FEATURES: Take real control of the management and governance of

quality, risk, compliance and safety across your organization. Minimize

risks, anticipate problems, harness knowledge and learning and turn it

into actions that will help you thrive. • Action management • Document

control and policy management • Audit management • Change control

• Business process modelling and automation • Incident management

and reporting • Operation risk management

• Performance monitoring

With Ideagen Coruson, embed safety management throughout your

organization and promptly respond to current events while proactively

analyzing trends to mitigate future risks.


• Insights

• Tracking

• Data Analysis

The Infosys Aerospace and Defense practice offers predictive

asset maintenance solutions to enhance the airworthiness

of aircraft. We use a patented knowledge system to digitize

structural repair manuals and aircraft / component maintenance

manuals. Our knowledge engines simplify data interpretation

for maintenance and repair of metallic as well as composite

structures / components.

The Infosys Asset Genome solution unifies data across

operations, including performance data, fuel consumption, and

wear-and-tear. It combines data from aircraft health monitoring

systems, inspection reports, and Maintenance, Repair and

Overhaul (MRO) records to identify issues in design, production

and maintenance. Our solution boosts asset performance and

extends the lifespan of assets in heavy engineering, oil and gas,

and transportation industries.

Our Artificial Intelligence (AI)-based tools map recurring aircraft

maintenance issues with flying conditions, altitude, temperature, and

pressure, which drives predictive maintenance to eliminate malfunction

and minimize service interruptions. Condition-based maintenance

improves aircraft serviceability, while optimizing the frequency of

scheduled maintenance.

Infosys customizes predictive maintenance models for each

asset class, and establishes an alert mechanism based on

criticality and business value. Our predictive models mitigate

failure by identifying and prioritizing maintenance requirements.

Significantly, digital manuals, inspection procedures and

work scheduling boost the productivity of the aircraft

maintenance team.

Our knowledge-based engineering approach and web-based

tools for technical documentation accelerate recertification

after MRO services.










DIRECTORY

IDMR

IFS

KeepFlying®

W: www.IDMR.com

T: +1-347-565-4367

E: irevivo@idmr.com

Location: New York/Tel Aviv


• InForm


• Technical Publication

• Engineering Orders

• Task Cards

• Planning

• Maintenance Programs

• Electronic Signatures

IDMR Inc. is a global leader offering enterprise SaaS and mobile

solutions for content management, document distribution,

electronic task cards, and e-signatures in the highly regulated

aviation industry. InForm is a software engineered to provide

end-to-end comprehensive business solutions integrated with

leading M&E systems. InForm supports the industry leaders’

remote and mobile workforces enabling safe and efficient

operations. Every day, thousands of engineers, maintenance

planners, technical writers, and maintenance technicians rely

on InForm for digital delivery of operational content, replacing

paper-based documentation. With aviation leaders trusting

IDMR, InForm is the solution of choice for several national

carriers, Heli-operators, e-commerce, defense and logistics

contractors, and MRO organizations.

W: www.ifs.com

T: + 613-576-2480

E: AndInfo@ifsworld.com

Locations: 60+ Worldwide


• IFS Cloud, IFS Maintenix


• Fleet and Asset Management

• Maintenance, Repair and Overhaul (incl line,

heavy, complex assembly, component repair)

• 3rd-party MRO bidding, quoting, invoicing,

product lifecycle management, enterprise

operational intelligence

IFS is a globally recognized provider of software solutions for

global aerospace & defense (A&D), including airlines and fleet

operators, A&D manufacturers, defense in-service support and

independent MROs. IFS’s solutions support project and programcentric

manufacturing; a complete spectrum of maintenance

management capabilities for sea, land and air assets, from

heavy, complex, and component MRO, to line maintenance or

at-platform/asset support; as well as all types of procurement

models. IFS’s innovative enterprise solutions are designed for the

regulated A&D industry and markets where manufacturing, MRO,

project and service functionality are business- and operationallycritical

whilst also supporting global, core enterprise capabilities

for managing finance, inventory and human resources. With

flexible, modular and enterprise breadth, IFS solutions empower

A&D organizations to quickly adapt and manage change whilst

delivering bottom-line value, increasing efficiencies and cost

savings, and safeguarding compliance. IFS customers include

BAE Systems, Lockheed Martin, General Dynamics, SAAB, GE

Aviation, Pratt & Whitney, HAL, Emirates, LATAM, Qantas, China

Airlines, Air France-KLM, and Southwest Airlines.

W: www.keepflying.aero

T: 1-201-490-206 / 65-9235-2654

E: info@keepflying.aero

Location: Singapore, USA, Australia


• ATA SpXchange

• Engine FinTwin® MRO EDITION

• Engine FinTwin® Asset Owner EDITION

• Aircraft FinTwin® MRO Edition

• Aircraft FinTwin® Asset Owner Edition


• AI driven ATA Spec Data Exchange

• Asset Driven MRO Profitability Modelling

• RUL Cashflow & Revenue Models

• Asset Lifecycle Credit Risk Analysis

• Asset History Data Wrangling

Some of the use cases that the platform address (and this is a

growing list) include:

• Gate 0 TAT optimization — Spec2500 driven

• Ingestion of PDF records for Asset / Shop Visit creation

• Work Scope & demand prediction based on Engine profile

• AI driven Capacity Balancing — Manpower, Material

• AOG costs optimizer — Vendor Rating & Smarter

Demand prediction

• Slot Sale to Induction Risk Profiler — Dynamic Cost &

Profitability forecasts

• Scrap Rate predictions and USM impact

• Build Goal Optimization based on projected Asset

placement(s) and RUL

• Maintenance Reserves & Rentals modelling

• Asset decision profiler — Cost & Revenue impacts

• Redelivery Management & Cost profiling (Redelivery risks,

Cost impact of risks, Risks mitigation simulator etc.,)

• Maintenance Value Economics for Trade — Interest Rates,

Valuation Models, Yields.

• Spec2500, Spec2000 (Ch 16, 18) AI driven data

capture and transition

Webinars

eJournals

Software

Conferences

News

Advisory Unit


Simply email



AIRCRAFT IT

MRO







www.aircraftIT.com


DIRECTORY

Lufthansa Industry Solutions

Lufthansa Systems

M3 Solutions

Webinars

eJournals

Software

Conferences

News

Advisory Unit


Simply email



AIRCRAFT IT

MRO

W: www.lufthansa-industry-solutions.com

T: +49 40 5070 30000

E: marketing.sales@lhind.dlh.de

Location: Germany, Albania, Switzerland, USA


• Volabase

• iFF


• Process consulting / organization processes

• IT consulting (processes, technologies,

infrastructure)

• MRO & Flights Ops consulting

• Program and project management

• Strategy consulting

Whether it’s about developing a company-wide digitalization

strategy, networking machines, moving systems to the cloud

or providing solutions and platforms for analytics and AI, using

IT services to network machines or providing mobile platforms

for cross-company collaboration... whenever companies

want to address digitalization, Lufthansa Industry Solutions is

the right partner.

Lufthansa Industry Solutions combines technical expertise

with strong industry knowledge and thus support customers

when they introduce new digital technologies. They

characterize this as…

“We are at home in the digital world: We are digitalization.”

W: www.LHsystems.com

T: +49 69696 90000

E: marketing@lhsystems.com

Location: Headquarters: Germany, Locations in 16

countries worldwide


• Lido, NetLine, SIRAX, SchedConnect


• Operations Solutions

• Flight Deck Solutions

• Commercial Solutions

• Finance Solutions

Lufthansa Systems is a leading airline IT provider determined to

shape the future of digital aviation. It draws its unique strengths

from its ability to combine profound industry know-how with

forward-looking technological expertise for more than 25 years.

The company offers its more than 350 airline customers an

extensive range of successful and in many cases market-leading

products. These innovative IT products and services cover all

of an airline’s business processes — in the flight deck, in the

cabin and on the ground — and offer customers a wide range

of economic benefits while also contributing to improving

efficiency and competitiveness. In addition, Lufthansa Systems

supports its customers both within and outside the Lufthansa

Group with consulting services and the experience it has gained

in projects for airlines of every size and business model.

Lido — integrated solutions for every phase of the flight

NetLine — the integrated scheduling and operations solution

from planning until the day of operations

SIRAX — our portfolio of integrated solutions provide 360°

financial process coverage

SchedConnect — ideal codeshare connections including

schedule data exchange and a central flight repository

W: www.m3-solutions.net

T: +1 888-318-4808

E: sales@m3-solutions.net

Location: Fort Lauderdale USA, Europe, Asia


• M3 Platform — Mobile Device

Synchronization and Asset

Management Solution


• MRO Maintenance Mechanics — Device

Synchronisation & management.

• Above & Below the Wing Specialists —

Device (asset) management

• Device Management (SW) — Tablet, Laptop,

Desktop, Scanner, Radio running MacOS,

Windows, iOS & Android.

• Device Management (HW) — Charging,

Access Control & Surveillance.

M3 Solutions is the company and innovator behind the powerful and

versatile M3 Platform, a comprehensive hardware and software solution

for portable device and content management. M3 solutions has sales

and distribution offices in North America, Europe and Asia, as well as

a global partner network to service customers worldwide in various

environments including Airlines, Military and training.

The solution allows administrators to fully control the managing,

distributing, charging, and monitoring of an organization’s

portable device inventory and enables easy remote and

unattended content distribution including OS, App & Content

deployments, across all devices in the network, anywhere around

the world, within minutes. The M3 Platform supports most

laptops and tablets and can work with different device types

running any OS, within the same installation. For access control,

inventory management, security, privacy, user identification,

content deployment, networking administration, and reporting

regarding your portable devices and their content, the M3

Platform provides the ideal solution.

www.aircraftIT.com








DIRECTORY

Maxa

Motulus.aero

MRX Systems

NVable

W: www.maxa.ai

T: +505-615-6106

E: sales@maxa.ai

Location: Montreal, Canada

W: www.motulus.aero

T: +44 7932 173833

E: steven.rushworth@motulus.com

Location: Hoboken (Antwerpen), Belgium

W: www.mrxsys.com

T: +33 6 20 43 01 27

E: contact@mrxsys.com

Location: Luxembourg/Monaco

W: www.nvable.com

T: +44 141 280 0050

E: contact@nvable.com

Location: Glasgow, UK


• Maxa Software Platform


• Data Analytics

• Data Products

• Articial Intelligence (AI),

Machine Learning (ML)

• Predictive Maintenance

• Data Mapping and Translation

Maxa’s goal is to automate the complexity of data processing

to enable focus on valuable data-driven insights. This means

automation of the creation of Data Products through AI/ML

driven data transformation, data table mapping and schema

simplification. The Maxa Engine can then pre-calculate the

business logic, including applying AI/ML, so that the Data

Products are ready for consumption by the business through any

industry standard visualization tool such as PowerBI or Tableau.


• Integrated Crew Scheduling (Pairings

and Rostering), Tail Assignment, Network

Optimization and Schedule Building


• Motulus Integrated Crew Scheduling (MICS)

• Motulus Tail Assignment (MTA)

• Motulus Network Optimization (MNO)

For many airlines operating costs, fuel and crew costs form a

significant part of their cost base. The delivery of an efficient and

robust plan whilst continuing to guarantee an excellent customer

offering and employee satisfaction is critical to an airlines

success, The complexity of such a plan, and its importance to an

organisation makes creating schedules and operational plans

ideal candidates to be solved by optimization.

At Motulus.aero we enjoy solving the problems that haven’t been

solved before by deploying the next generation in optimization

products. By combining pioneering algorithms with the power of

cloud computing we are able to tackle these complex and large

scale problems.

Specialising in crew scheduling (pairing and roster production),

tail assignment and network optimization we help organisations

to reduce crew costs, increase aircraft and equipment

utilisation, reduce fuel and operational costs, improve revenue

opportunities, increase crew and colleague satisfactions, and

improve operational robustness.

Having deployed products to a number of industries Motulus had

an original mission in aviation to develop innovative products for

airline crew resource scheduling problems. Following successful

implementations with two European airlines the teams expertise

has now been stretched to solve network optimization and tail

assignment problems.


• Blue EYE, Blue MRO, Blue STOK


• Quotation & Invoicing

• Project Management & Reporting

• Work Report Automatic Generation

• eJobCard iPad App

• Logistics & Inventory Management

TThe MRX Systems software solution is a fully-integrated digital

platform enabling aviation professionals to access real-time data

and take control over their fleet and their operations.

Blue EYE designed for CAMO management (including

eTechlog), this module enables you to keep track of the

maintenance status of your fleet (including scheduled and

unscheduled maintenance, AD, SB), send work orders to

maintenance centres and compile all history of parts, repairs,

findings in one unique environment.

Blue MRO designed for MRO management, this module enables

you to digitalize maintenance process from issuing quotations,

assigning jobs to technicians, reporting repairs and findings

until compiling all related paperwork into one exhaustive and

automatically-generated full work report.

Blue STOK enables you to link all your MRO centre operations

to the associated logistics through powerful features such as

demand planning, sourcing (purchases, exchanges, overhaul),

invoicing and inventory management.

Blue OPS designed for Air Operators, this module enables you

to manage all aspects of your operations. In one place, easily

manage flight schedules, create and edit flight plans, access an

updated database with all information about your crew, manage

crew status and planning and allocate team members and

resources to flights.


• ConNVerge for Aviation


• Electronic Techlog

• Electronic Forms (Assessments)

• Document Management

• Operational Analysis

• Station Operational Compliance

The concept behind our CoNVerge platform is simple. We believe

that businesses should have the flexibility to easily innovate and

add new applications to their toolbox, without being stifled by

legacy technology or a single technology brand.

CoNVerge is all about minimising risk, fuss and capital costs

and maximising efficiency. Provided as a service, it combines a

hosted environment and web portal with mobile applications

and data interfaces to virtually any system.

The platform is easily integrated into your existing business

systems and brings together the best tools to handle data

acquisition and data analysis — all on scalable infrastructure. Best

of all, we even take the day-to-day management off your hands.

Our CoNVerge platform is blazing a trail in the aviation sector.

In a hi-tech industry, where the stakes are even higher, longstanding

clients such as British Airways Cityflyer know they

can rely on NVable and our custom-designed software to make

things simple, safer, more secure and streamlined. We provide

airlines with technology solutions that reduce effort, improve

processes and produce useful information, with one simple goal

— to change things for the better.

Bring everything together and do IT better when you bring

onboard CoNVerge and NVable.










DIRECTORY

Communications Software

(Airline Systems)

W: www.oases.aero

T: +44 1621 817 425

E: info@oases.aero

Location: UK

Omega Airline Software

W: www.omegaair.com

T: +972-775-3693

E: info@omegaair.com

Location: Texas, New York, Ohio

QOCO Systems

W: www.qoco.aero

T: +358 10 501 4001

E: hello@qoco.aero

Location: Finland

Ramco Systems

W: www.ramco.com

T: +91 44 2235 4510

E: contact@ramco.com

Location: 21 offices worldwide


• OASES Modules

• OASES Mobile

• OASES Techlog

• OASES Cloud

• OASES Web


• Continuing Airworthiness

• Material, Warranty &

Commercial Management

• Planning & Production

• Line Maintenane

• Complete MRO workflows

Commsoft’s Open Aviation Strategic Engineering System

(OASES) is the all-in-one software for airworthiness maintenance

control, meeting strict regulatory requirements. It enables

airlines, fixed wing and rotary operators, MROs, and CAMOs to

increase efficiencies in the management and monitoring of every

procedure or intervention.

OASES is used by 130 aviation organisations — national carriers,

large third-party maintenance providers, and independent

operators — and supported in 55 countries across 6 continents.

Commsoft is an MIT group company, part of the Valsoft

Corporation portfolio.

NAME OF PRODUCTS MARKETED

• Ames — advanced aircraft maintenance

planning and scheduling software


• Long Range Planner

• Fleet Planning

• Short Term Scheduler

• Dashboards & Reports

• History

For more than 30 years, Omega has been developing

a smarter way to increase marketable aircraft to flight

operations and marketing, within a reliable maintenance

planning and scheduling environment, all while providing the

integration tools to maintain compliance with regulatory and

engineering mandates

Ames is an effective and efficient advanced aircraft maintenance

planning and scheduling tool that facilitates decision making in

aviation maintenance planning. Ames is comprised of a suite of

smart tools across the maintenance lifecycle that:

• Optimize scheduling

• Maximize availability

• Improve planning

• Reduce overhead

• Increase profitability

• Save time

Ames can optimize multiple fleets at once - keeping more

aircraft in the sky, exponentially boosting revenue, and reducing

maintenance cost by up to 7 figures (depending on the size

of the fleet). Ames is also capable of identifying engine and

APU removal, as well as any operational resource that has a

maintenance plan and requirements. Customers consist of

international, national, regional, and charter/business operators

and include equipment from Airbus, Boeing and Bombardier,

among several others.


• MROTools.io, Aviadex.io


• Intelligent maintenance

• Data management and integrations

• Lean operations

• Digital tool management

• SaaS solutions

QOCO Systems Ltd helps the aviation industry to succeed in the

changing world by creating new ways to work, to communicate,

and to utilize data, having been a trusted partner of airlines,

MROs, and aircraft OEMs for over ten years.

QOCO Systems’ solutions provide significant improvements to

the industry’s complex processes. They enable our customers to

achieve more by doing less and to realize time-savings in labourintensive

tasks. They also bring visibility to customers’ operations

to support decision-making based on real-time information.

Solutions offered include the following SaaS solutions:

MROTools.io for tool management in aircraft maintenance,

Aviadex.io for intelligent integrations between collaborating

players in aviation. QOCO also provides a wide range of

consulting services for customers’ unique needs in the areas of

digitalization, process improvement, data analytics, and more.

All this is realized by the business’s team of professionals with

expertise in aviation and software development. Agility and

customer-centricity is built into QOCO’s way of working, which

allows them to quickly and cost-efficiently deliver solutions that

fulfill the customer’s real needs.


• Ramco Aviation M&E Solution, Ramco

Aviation MRO Solution, Ramco Anywhere

Apps, Ramco flyMORE



• Maintenance, Repair & Overhaul

• Mobility Solutions

Ramco Systems offers Aviation Maintenance solutions on

premise and on cloud, with multi-tenant capability and nextgen

mobility for Airlines, Heli-Operators, MROs and Charter

operations. Its comprehensive scope spans the spectrum of

organizational needs, including Finance, HCM, Manufacturing,

Planning and Optimization, in one integrated platform.

Ramco Aviation’s latest Next-Gen digital technologies include:

Mobility Solutions: Ramco’s next-gen mobility solutions for

maintenance operations are available through an app ecosystem

wherein everybody involved can seamlessly execute critical

operations on the go, from anywhere, anytime; The BOTS Revolution:

Ramco intelligent CHATBOTS deliver parts data, manage AOGs,

and perform daily admin tasks for a more personalized and

immersive ERP experience; Hyper-Connected Ecosystem: B2B

integrations with AeroXchange, Gains, Logistics providers and OEMs

bringing Suppliers, Customers and Logistics providers together

on ONE platform

Ramco Series 5 reduces Turn Around Time (TAT) while

increasing operational performance and compliance through

user-friendly interfaces. Ramco has always been an innovator in

maintenance IT — enabling clients to focus more on businesscritical

activities, while the solution processes transactions and

decision support, based on intelligent rules. Powering 4000+

aircraft and 21,000+ end-users, Ramco is used by more than 75

operators world-wide.










DIRECTORY

REDiFly

ROTA.technology Inc.

Seabury Solutions

SkedFlex

W: www.redifly.com

T: +41 43 555 31 65

E: las@redifly.com

Location: Switzerland (HQ), Ireland

W: rota.technology

T: +1 321 710 7682(ROTA)

E: info@rota.technology

Location: Melbourne, FL USA and global

W: www.seaburysolutions.com

T: +353 860 621311

E: mkt@seaburysolutions.com

Locations: Ireland, Argentina, Australia,

Canada, Germany, Kenya, Korea, Netherlands,

Philippines, and the USA

W: www.skedflex.com

T: +1 208-424-9424

E: info@ettaviation.com

Locations: Boise, Idaho, USA


• REDiFly Pilot Log

• REDiFly Tech Log

• REDiFly Cabin Log

• REDiFly Command (Ground System)

• REDiFly Core (Integration Module)


• Full Electronic Technical Logbook

• Digitization of paper process

• Data harvest, storage & analytics

• Maintenance and scheduling integration

• CAME & compliance support

• Defect management

REDiFly delivers a sleek and modern Electronic Technical Logbook.

We are an independent, data-driven company that offers bespoke

software solutions for the aviation industry. We provide a comprehensive

framework that can integrate with an airline’s current systems, including

MRO, flight scheduling, and crew management, amongst others.

What does REDiFly do? REDiFly works with the key people involved

in digitizing a client’s current paper-based aircraft technical logbook.

In doing so, the solution increases levels of safety and regulatory

compliance, streamlines flight-to-ground connectivity and enables

digital archives of secure and searchable aircraft records. REDiFly

provides a seamless intersection between flight operations and aircraft

maintenance to minimize communication errors while maximizing the

efficiency of daily operations.

What makes REDiFly different? It is an independent company that

applies a user-centric approach by working closely with customers

through the onboarding, trial and go-live phases of an implementation.

Its flexibility means that REDiFly adapts to a client’s current processes

rather than the other way around.


• Consulting, MXF Software, PDS(Process

Development System) and

custom applications


• MRO IT Software Implementations

• MRO IT Software Upgrades

• MRO IT Software Support/Managed Services

• MX Long Range Planning

• MRO IT Custom Software Development

With MRO systems projects and support spanning both

the military and commercial markets ROTA brings proven

experience to all sides of aviation. Our team has been embedded

for years in the business functions we support. In both military

and commercial. Specializing in system implementations and

upgrades ROTA brings deep knowledge of aviation business

processes, integrated into custom built software, to provide not

only all testing documentation but also leave customers with a

full manual of SOPs moving forward. Aside from upgrades ROTA

has completed a number of data projects from cleaning up

aircraft configuration to system security overhauls. After these

upgrades or projects, training and ongoing admin support can

be provided for any MRO IT needs.


• Alkym, EPAS, eAuthority


• Technical Operations

• CAMO

• MRO

• Performance Analytics

• Regulator Applications

Seabury Solutions is a leading global aviation software

development and consultancy company. It was established in

2002 and forms part of the Seabury Capital. Seabury Solutions

has built its reputation in the market by delivering industry

leading aviation IT solutions catering for some of the largest

airlines across the world, down to the smallest operators. We

have built upon decades’ of aviation expertise in-house, to

leverage this knowledge into a suite of products, that enhance

the decision making process for Airlines, Regulators and MROs.

With a truly global reach, the network of offices are located in

Argentina Australia, Canada, Germany Ireland, Kenya, Korea,

Netherlands, Philippines, and the USA. Our integrated aviation

software range from Maintenance Systems for Airlines & MROs,

Safety Management Software for Aviation Authorities and

a range of performance analysis tools within the Enterprise

Performance Analysis System (EPAS) Suite. The suite includes

modules for Route Profitability, Maintenance Performance,

Contract & Invoice Verification Budget Planning, Fuel Planning

and Distribution Channel Performance.


SkedFlex Air Operations Suite


SkedFlex FCMS

SkedFlex Misa

SkedFlex Flight Planning

SkedFlex has been providing solutions to airlines for more than

20 years. Crew Companion, which launched at United Airlines in

2002 is still in use by over 16,000 crew members. SkedFlex Air

Operations Suite is a comprehensive, flexible, and easy-to-use

management software solution for aviation organizations and

includes FCMS, MISA, and Flight Planning.

SkedFlex FCMS: Operating an airline safely and efficiently under

multiple regulatory rulesets in the US such as 14 CFR parts

117, 121, and 135 and in Canada under CARs 703, 704 and 705

requires modern, sophisticated tools. The SkedFlex Flight & Crew

Management System offers the tools to manage complicated

scheduling and tracking qualifications, currencies, flight time,

duty time and rest, while providing customers with First Class

Customer Support.

SkedFlex MISA: SkedFlex’s Management Information System

for Aviation (MISA) provides aviation companies with

comprehensive tools to manage their business, including

accounting, maintenance, inventory, flight operations, employee

training, human resources, payroll, technical publications,

Government contract management, and flight school operations.

SkedFlex Flight Planning: Using the latest technology and

algorithms SkedFlex Flight Planning is designed to find the

optimum route and altitude profile for your flight to ensure you

are operating in the most cost-effective way.










DIRECTORY

Swiss Aviation Software

TRAX

Ultramain

Webinars

eJournals

Software

Conferences

News

Advisory Unit


Simply email



AIRCRAFT IT

MRO

W: www.swiss-as.com

T: +41 61 582 72 94

E: marketing@swiss-as.com

Location: Basel, Switzerland; Miami, FL, USA;

Singapore; Tokyo, Japan


• AMOS


• Material Management

• Engineering

• Planning

• Production

• Maintenance Control

• Component Maintenance

• Commercial

• HR

• QA

• Financial Management

• Mobile suite

• Flight simulators

• Multi-entity functions

Swiss-AS positions itself not as a pure software house, but as a

company tightly linked to airline business. Being in touch with active

aircraft maintenance on a daily basis and therefore able to capture

MRO trends at a very early stage, Swiss AviationSoftware unites more

than 30 years of IT experience with profound MRO expertise and

offers its customers a functionally unsurpassed and technologically

state-of-the-art maintenance system. AMOS is a comprehensive,

fully-integrated software package that successfully manages the

maintenance, engineering and logistics requirements of modern

airlines and MRO providers by fulfilling demanding airworthiness

standards. To date, over 190 customers from all over the world steer

their maintenance activities with AMOS, which makes AMOS one of

the industry-leading MRO software solutions worldwide. The ever

growing ‘AMOS community’ ranges from pure operators, major

charter, regional and low-cost carriers up to large airline groups

and MRO providers — proof that AMOS is fit for any environment,

regardless of size or geographical origin.

W: www.trax.aero

T: +1 305 662 7400

E: sales@emro.com

Location: Coral Gables, FL, USA; London, UK; Tokyo,

Japan; Singapore


• eMRO

• eMobility


• Engineering and Planning

• Technical Records and Reliability

• Document Control

• Line, Base and Shop Execution

• Supply Chain Management

• Financial Control

• Multi-Company Capability

• Operational Intelligence and Reporting

• Electronic Logbook

• Digital Task Cards

• Paperless Warehouse

• Fully Managed Cloud Hosting

• Systems Integrations

Trax is a global leader in aviation software, delivering a fully integrated,

web-based ERP solution through its flagship product, eMRO, and its

eMobility suite of mobile apps. These tools enable real-time access

to data - supporting paperless operations, electronic signatures,

biometric security, and offline mobile functionality - to work

efficiently from anywhere.

Trax’s software is trusted by over 100 commercial airlines, defense

organizations, MROs, and aviation service providers worldwide to

support a wide range of aircraft, in all situations ensuring mission

readiness and operational agility. The business offers a full suite of

professional services to support its solutions. These include custom

software development, mobile solutions and much more.

With a strong focus on innovation and customer success, Trax

continues to drive digital transformation across the aviation industry,

delivering scalable, secure, and mission-critical solutions that meet the

evolving needs of both commercial and defense sectors.

W: www.ultramain.com

T: +1.505.828.9000

E: sales@ultramain.com

Location: Albuquerque, New Mexico, USA


• ULTRAMAIN® v9 M&E / MRO

• ULTRAMAIN Mobile Mechanic

• ULTRAMAIN Mobile Inventory

• ULTRAMAIN ELB

• ULTRAMAIN M&E / MRO: 31 modules

including: Configuration Management; Line/

Base Mx Planning; Line/ Base Mx Scheduling;

GATe; Quality Assurance; Asset Management



• MRO

• Military Maintenance

• Maintenance Planning & Scheduling

• Paperless Customer Care on Mobile Devices

• Electronic Technical Logbook

Ultramain Systems, Inc. develops M&E / MRO and ELB software

for the aviation industry and is the only aviation software

provider with customers running full, end-to-end paperless

operations from the cockpit to the ground.

ULTRAMAIN v9, featuring Mobile Mechanic and Mobile

Inventory enables real-time paperless data collection for the full

maintenance and inventory process. Combine ULTRAMAIN v9

with ULTRAMAIN ELB, the easy-to-use electronic logbook, and

the entire maintenance process becomes paperless. Contact us

to learn what you need to equip your organization with customer

mobile devices and see why elite aviation customers around the

world are choosing ULTRAMAIN to reduce costs and increase

aircraft up time.

www.aircraftIT.com








DIRECTORY

Veryon

Web Manuals International

Yonder

W: www.veryon.com

T: +1-800-747-4560

E: marketing@veryon.com

Location: USA, Canada, UK, India


• Veryon Tracking, Veryon Tracking+, Veryon

Diagnostics, Veryon Publications



• MRO Management

• Inventory Management

• Flight Operations

• Defect Analysis

• Guided Troubleshooting

• Technical Publications

Veryon is the leading provider of aviation software and

information services, supporting a global network of more

than 75,000 aircraft maintenance professionals and over 7,600

customers in nearly 150 countries worldwide. We help everyone

from airlines and MROs to rotary operators and OEMs get their

aircraft more uptime. Challenges like unscheduled repairs,

part availability, and excessive paperwork lead to too many

aircraft spending too much time on the ground. And that leads

to needless delays, endless back and forth, and lots of wasted

money. The key to more uptime is having a better technology

platform to manage everything from maintenance and

operations to manuals and diagnostics.

That’s why thousands of aircraft operators, 25% of the worldwide

commercial fleet, and over 100 OEMs all rely on Veryon. And

it’s why customers have been able to achieve an average 23%

improvement in aircraft downtime cost. Veryon. Let’s get

you more uptime.

W: www.webmanuals.aero

T: +46 (0)40 694 10 40

E: info@webmanuals.aero

Location: New York, San Diego, Singapore, Sydney

and Malmö, Sweden


• Web Manuals


• Monitoring

• Authoring

• Editing

• Publishing

• Distribution

Web Manuals is an all-in-one Document Management System

designed with the needs of aviation professionals at heart. This

revolutionary platform streamlines the entire documentation

process, from editing, reviewing, to distribution and monitoring,

saving you up to 80% of your time spent in the documentation

process. The cloud-based software not only simplifies the

documentation process but also eases the burden of regulatory

compliance through automated smart modules.

With Web Manuals, you can easily connect your documents

with regulations. Web Manuals is integrated with compliance

libraries worldwide, including EASA, FAA, CASA, OTAR, and

many other standard regulations. The system automatically

generates alerts to keep you updated about any changes. Stay

ahead of the game with an easy-to-update platform that ensures

you maintain compliance for every audit. By turning what was

initially a labor-intensive task into a seamless operation, Web

Manuals is undoubtedly pioneering the digitization, authoring,

and distribution of operational documentation.

The platform is more than just a tool — it’s a solution that allows

you to focus more on the manual content and spend less

time on editing details.Web Manuals is rapidly expanding its

global footprint. It has more than 650 customers and partners

worldwide, and offices in New York, San Diego, Singapore,

Sydney and Malmö, Sweden.

W: www.yonder.info

T: +41 43 215 27 94

E: contact@yonder.info

Location: Zurich, Switzerland


• Yonder


• Smart Documentation Management

• Knowledge Management System

• Workflow-based Content Distribution

• Compliance Tracking

• Content-based Learning

Smart, fast, reliable — Yonder empowers you to take the next step

in information management. Yonder leverages the full potential of

digitalization by offering you a solution built around dynamic content

rather than static documents, creating a modern, user-centric

experience. As well as providing intelligent solutions for operations

manuals, guidelines, regulations, and standards. Yonder brings

operations manuals and aircraft manufacturer documents together

in one place. The solution’s smart documents make life much easier

for aircrews and ground staff alike: Dynamic content: Moving beyond

PDFs — Yonder is a digital solution that works with dynamic content, not

static documents. Create user-specific profiles to make sure your staff

always get the right information at the right time. Personalized change

updates: Let specific user groups know an update has been made as

soon as it is effective — and even ask for a read receipt if required. Native

offline app: all your content available anytime, anywhere.

But Yonder has many advantages for document managers too:

Smart workflows: Revision- and document-specific workflows enable

authorized users to trigger, discuss, check and approve changes

effortlessly in fully-integrated solution. Automate manufacturer

revisions: Manuals from Airbus, Boeing, Embraer and other OEMs can

be imported and revised automatically — even when they’ve been

customized by the operator. Compliance connector: Content can be

linked with the underlying regulations and standards (FAA, IOSA, EASA,

etc.). That way, a workflow is automatically triggered whenever these

change, ensuring full compliance by customers at all times.

Webinars

eJournals

Software

Conferences

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Advisory Unit


Simply email



AIRCRAFT IT

MRO







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