YL Escape USA 2024 FAQs

FREQUENTLY ASKED QUESTIONS
(FAQs)
Note: Information provided in this document provides an overview only, please refer to the criteria and
terms and conditions for the full details, available at h#ps://www.youngliving.com/en_AU/ylescape2024 &
h#ps://www.youngliving.com/en_NZ/ylescape2024
This document will be updated periodically.
GENERAL INFORMATION
1. What is the qualification period for the Young Living Escape 2024?
1 st November 2023 to 31 st March 2024 (5 months)
2. Do I need to register for this promotion, and is there a time limit?
Yes – You have until 29 th February 2024 to register via the Virtual Office by adding SKU 44909 to
your next Standard or Essential Rewards order for $10AUD/NZD
3. If I enrol a new member during the qualification period and they are interested in the promotion, are
they able to participate?
Yes – if they enrol before the 29 th February, they must register via the Virtual Office. If they enrol after
Thursday 29 th February 2024, they will need to contact the Sales and Education Team via
salesed@youngliving.com.au
4. When will YL Escape 2024 be taking place?
The YL Escape 2024 trip is scheduled for the 15 th -21 st July 2024. Please refer to ‘General Prize
Conditions/Important Information’ for alternative plans should travel restrictions impact this date.
5. Can a non-Australian or New Zealand member participate in the incentive?
This promotion is open to active members of Young Living, who are 18 years of age or older, who have
registered for the promotion via SKU 44909 and have their primary business and residential address
listed as Australia or New Zealand during the promotional period.
6. When will the qualifiers be notified?
Qualifiers for the YL Escape USA 2024 will be notified on or around 19 th April 2024. Should this change,
you will be informed. All qualifiers will receive an email to the email address registered on their Young
Living account, with all details pertaining to the trip and what to do next.
7. How will Young Living select winners in the event of a tie?
In the event of a tie, Young Living AUNZ will assign prizes based on the first brand partner to reach
the necessary qualification criteria and nominated points totals. Young Living reserves the right to

award additional prizes to any participant for any reason, at its sole discretion of Young Living
Essential Oils (Australasia) PTY LTD.
8. What are the basic criteria?
Invite: Personally enrol others.
CRITERIA & POINTS
Advance: Help your personal enrollees (from May 1 st , 2023) to advance rank; advance rank yourselfqualifiers,
must have ranked Senior Star or higher during the qualification period
Maintain: Help your new personal enrollees to maintain their new rank; maintain your own new rank.
Grow: Cumulatively increase your OGV above your baseline.
See full qualification criteria for specific details here.
9. How do I calculate my Baseline OGV?
The OGV achieved in October 2023 will be used as the baseline OGV for the purpose of YL Escape
USA 2024. Please note that monthly OGV can fluctuate; however, ending OGV in March 2024 must
have increased cumulatively, by the minimum OGV criteria amount for each starting rank, over
October 2023 baseline OGV.
Please head to our YL Escape Explanations & Examples document to find examples of what a
cumulative increase in monthly OGV might look like based on the specific criteria for each rank.
10. How can I track my points over the promotion period?
Young Living AUNZ will provide a YL Escape 2024 dashboard that will be available to you. It will be
available via the ‘Brand Partner Resources’ tab of the Virtual Office, and once you have agreed to
the T&Cs of the incentive, the dashboard will appear on the front page of your Virtual Office. You will
be able to see your placement on the leaderboard as well as where you have accrued your points
from.
11. Do I earn YL Escape points for any new brand partners placed in my team via the Young Living
Placement Program during the qualification period?
You cannot earn any enrolment points for those who are placed in your team via the Placement
Program, however, you are able to earn points from all other activity that would contribute to the
other qualification criteria.
12. Will there be a leaderboard?
Yes, a leaderboard will be available via your Virtual Office. The date to be confirmed later.
13. When are points for the Young Living Escape 2024 promotion recorded?
Points are generally recorded within 48hrs of activity occurring on an account. Please note:
Personal and Team Rank advancement points may only display on or after the 15 th of the following
month after the commission run.
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Points will be displayed on the YL Escape Dashboard via the Virtual Office during the qualification
period.
14. How accurate is the Leaderboard?
The YL Escape Leaderboard provides an indication of progress only. Please note that YL reports will
not be ‘real time’ and there will be time delays of up to 48hrs between your YL Escape Dashboard
and YL reports. (Please see above question) Final qualifiers will not be known until the commission
report at the end of the qualifying period, on or around April 19 th due to the nature of some criteria,
and after final audits have been conducted.
15. Can participants transfer points for the Young Living Escape 2024 promotion to another person?
No, participants cannot transfer points for the promotion to another person. Points cannot be
redeemed for any other Young Living event, program or product.
16. Will a drop in rank affect points earned for the Young Living Escape 2024 promotion?
Any changes in rank for reasons (including product returns or exchanges) may result in a forfeit of
the corresponding points earned for the Young Living Escape 2024 promotion. First-time rank
advancement and maintenance points are rewarded for the maintenance of the highest achieved
rank.
17. Do points earned for the Young Living Escape 2024 promotion have any cash value or Essential
Rewards point value?
Points earned for the promotion have no cash value and cannot be redeemed or refunded. All points
expire after the promotion period ends. Points cannot be redeemed for any other Young Living event,
program or product, including Essential Rewards.
18. Can I earn points on reactivating brand partners? Will they be counted as ‘New Enrollees’ for the
purpose of YL Escape 2024?
Yes, providing that the brand partner's account has been inactive for a minimum of two years (24
months) in accordance with Young Living’s Policy & Procedures. Accounts will lapse for inactivity
after 12 months of no ordering – the 24 months will start from the month the membership lapsed.
19. Can I earn points for overseas’ enrolments and rank advancements?
Only enrolments and rank advancements within the Australian and New Zealand market, will
contribute towards qualification criteria.
20. Can I earn points for overseas’ OGV?
Yes – for the purpose of YL Escape 2024, any overseas’ OGV growth will contribute towards
qualification criteria. However, you must have been a residing citizen here in Australia or New Zealand
at least four months prior to the competition start date. Otherwise, only new, local OGV may apply
to satisfy the criteria.
21. What is a ‘Wildcard’ and how can they earn the trip?
Wildcards are participants who have not met the full qualification criteria but clearly demonstrate
diligence, commitment, and business growth in the key areas of invite, advance, maintain and grow.
Should a position exist, wildcards will be chosen at YL’s discretion and contacted around the same
time as all trip qualifiers.
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22. I rank advanced for the first time and the points are not showing on my YL Escape Dashboard?
All rank advancement points will be applied to the YL Escape dashboard on or around the 15 th of each
month, after the commission run. Please note that these points will not be reflected on your
dashboard until after this time.
23. If I ranked Gold once in 2016, will this be my highest achieved rank?
Yes. Your highest ever achieved rank will be regarded as your starting rank – in this case you would
be classed as a Gold.
24. Does my growth target change if I rank advance during the promotion?
A brand partner’s OGV growth requirement is fixed from October 2023, regardless of your personal
rank advancement – in other words, your growth target does not change to a higher level should you
rank advance during the promotion.
25. When will I know if I have qualified for YL Escape?
The last day for activity is the 31 st of March 2024, however, please note that points totals and
positioning on the leaderboard will change up until the 15 th of April 2024, once the commissions have
run. This is due to returns being processed and rank advancement data being finalised. The YL Escape
dashboard is a guideline, with the final leaderboard published by Young Living on or around 19 th of
April 2024.
TRIP & TRAVEL
26. What is included if I earn a spot on the Young Living Escape 2024?
Rewards are dependent on the final qualification rank. Please refer to the Rewards table by rank for
full information. Remember, conditions apply.
Click here to see the point requirements for each Prize Tier and all Prize terms and conditions.
27. What happens if the travel voucher I receive doesn’t equal the price of my airfare?
Where the price of flights at the time of purchase exceeds the total value of the flight voucher received,
the price difference is the responsibility of, and at, the expense of the qualifying participant.
Where the price of flights at the time of purchase is less than the total value of the flight voucher
received, the price difference will be absorbed by Young Living and reallocated at YL’s discretion.
28. Will Young Living provide ample activities as well as ‘down time’ during the Young Living Escape
2024?
Yes. Young Living have both planned activities and leisure time for you to thoroughly enjoy your YL
Escape experience and connect with other YL members.
29. Is there a trip itinerary that I can see now?
Once qualified, we will supply the agenda to help with your planning. This will only be supplied once all
details are finalised but please note that they are subject to change.
30. How will travel arrangements be made for me? Will I be required to book my own flights?
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All travel arrangements to Salt Lake City, USA Airport are to be made by the qualifier. Qualifying
members will receive information on ‘What to do Next’ in the qualification email on or around April
19 th 2024.
31. Will Young Living pay for my luggage?
A luggage allowance will be provided with your flights – the details of which will be released once
qualifiers are announced. Any excess luggage will be at your own cost.
32. Can I arrive early to the US?
Yes. You and any travel companions must travel together on the same itinerary and possess all
required travel documents. If you and/or your guests choose to extend your trip outside the event
dates, you may do so at your own cost, based on availability. Young Living will not cover additional
expenses for early arrivals or late departures. If you wish to extend your stay, you will need to organise
this yourself with the hotel. Please also email: corporateeventsau@youngliving.com.au so our Events
team are aware of your stay.
33. Who do I deal with once I have qualified?
All travel from your closest major city to Salt Lake City, USA is the responsibility of the qualifier. Young
Living’s Events team will ensure you are connected and have all the necessary information and
requirements in place before the incentive trip and be your go-to contact. Should you need to contact
them, email: corporateeventsau@youngliving.com.au
34. Who will organise visas and travel insurance for the trip?
It is the qualifiers sole responsibility to organise compulsory travel insurance, make their own visa
arrangements and ensure they have a valid passport.
35. Can I transfer the trip if for any reason I am unable to attend?
No. In the interests of fairness to all members, the trip is non-transferable. By participating in YL
Escape 2024, registrants acknowledge and accept this condition.
36. If I am able to attend the trip but need to quarantine due to COVID regulations, will YL pay for my
accommodation?
No. Young Living cannot be held responsible for unexpected situations arising due to COVID, travel or
government-related restrictions.
37. When will Young Living notify the registrants/qualifiers of the Young Living Escape 2024 should, for
reasons outside of Young Living’s control, the trip be required to be cancelled?
Young Living will endeavour to provide as much notice as possible, should the trip part of the YL
Escape need to be cancelled.
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TRIP ATTENDANCE
38. If I qualify for the trip, but for some reason am unable to attend can I transfer the ticket to my
friend or another member?
No. The Prize is non-transferable and only qualifying brand partner’s listed on the qualifying account
are eligible to attend. If any qualifying brand partner(s) of the Prize are unable to travel, for any
reason, the rights to ‘The Prize’ will return to Young Living Australia for reallocation or otherwise at
their sole discretion.
39. If I register and qualify and my spouse, who holds their own spousal account, does not register, can
I take them as a spouse/life partner/significant other?
Yes. The extra adult, if not listed on the membership, must be a life-partner, husband, wife or a
significant other or qualifying brand partner (see #42).
40. If I register for the trip and qualify and my spouse registers and qualifies, can we both go?
Yes. Any spouse may attend as the partner. However, please note that the Young Living Escape prize
can only be won once by any participating Membership which includes those partners etc. linked via
spousal accounts.
41. If I register and qualify and my spouse registers and qualifies, can we both bring an extra adult?
No. The two of you may attend, however, you cannot both invite any extra attendees. The Young
Living Escape prize can only be won once by any participating Membership, which includes those
partners, spouses etc linked via spousal accounts.
42. Can I invite one of my team as my extra adult?
Yes, however, they must meet the following criteria:
1. They must have registered for YL Escape 2024.
2. Have reached the minimum rank of Senior Star at least once in the qualification period.
3. Obtained a minimum of 10 points toward YL Escape 2024.
43. If I qualify for the trip, but for some reason am unable to attend when do I need to let YL know and
who do I contact?
If a qualifying Brand Partner cannot attend YL Escape 2024 they must notify the Young Living AU
Corporate Events team corporateeventsau@youngliving.com.au no later than Monday, 20 th May
2024 to be eligible to receive ‘non-attendee’ gifting.
44. If I qualify for the trip, but for some reason am unable to attend, do I receive any compensation?
Yes. A ‘Non-Attendee’ gift up to the value of $500 AUD will be given to any qualifier who is unable to
attend YL Escape 2024, given they have informed the Young Living corporate events team before
Monday 20 th May 2024.
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45. If I qualify to bring an extra adult, but they are unable to attend do I receive any compensation?
Yes. A ‘Non-Attendee’ gift up to the value of $250 AUD will be given to any qualifier if their registered
guest is unable to attend YL Escape 2024, given they have informed the Young Living corporate
events team before Monday, 20 th May 2024.
46. What if I notify YL later than Monday, 20 th May 2024 that I cannot come on the trip. What will
happen?
Unless this is due to extenuating circumstances, any qualifying Brand Partner who fails to notify YL
AU events team before May 20 th , will forfeit their ‘Non-Attendee” gift and the gift of their extra adult
given they have qualified to bring one.
47. Would my 22-year-old son be considered a child for the purpose of the YL Escape?
A child, defined by Young Living Essential Oils (Australasia) PTY LTD, is considered under the age of
18. ‘Child’ may be perceived differently by airlines, activities and other organisations associated
with the YL Escape.
48. Are children permitted to attend Young Living Escape 2024?
Please be aware that some events, like business meetings and activities, are understandably, not
suitable for children. Where trip qualifiers attend with family, we politely request appropriate childminding
options be considered. Breastfeeding infants may attend all activities.
Please note that where applicable, all associated costs and care of any attending child, will be at
the responsibility of the qualifying membership. This includes, but is not limited to:
Full responsibility for any infant’s attendance; including prams, baby seats, dietary needs etc.
Additional accommodation and flight costs, Kid’s Clubs or childminding services, food, travel, and
any extracurricular activities.
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