Progress on the Development of IPTN and BRT in Cape ... - SABOA

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Progress on the Development of IPTN and BRT in Cape ... - SABOA

CITY OF CAPE TOWN

TRANSPORT, ROADS AND STORMWATER

ong>Progressong> on the

Development of IPTN and BRT in Cape Town

Presented to the

South African Bus Operators Association

Conference and Exhibition

23 rd February 2012

Reggie Springleer

Manager: Industry Transition

Integrated Rapid Transit Operations

City of Cape Town


OUTLINE

- System Roll-out

- Business and Industry

Transition Model

- Operations

- AFC – myconnect


What is the Roll-out?

Full Phase 1a

Milestone 0 – Beginning of May 2011

• Tableview and Airport Trunks

• Plus Interim Services in Inner City & Table View


Chapter Title

Small descriptor


What is the Roll-out?

Full Phase 1a

Milestone 1 – October 2012

+ Inner City Feeders

+ Interim Table View Feeders


What is the Roll-out?

Full Phase 1a

3

Milestone 2 – End of 2012

+ Table View , Montagu Gardens &

Century City feeders


What is the Roll-out?

Full Phase 1a

4

Milestone 3 – February 2013

+ Atlantis Trunks and Feeders


What is the Roll-out?

Full Phase 1a

5

Milestone 4 – September 2013

+ Du Noon Trunk


Integrated Rapid Transit System

Phase 1a

Business and Industry Transition

Model


Business Model


CURRENT

BUS

OPERATOR

Existing Model

Operating the buses

Ticketing

Fare collection

System Information

Marketing the service

Bus stop maintenance

Termini management

Depot management

Depot owner

Contract Monitoring

CITY

OF

CAPE

TOWN

PGWC


IRT

VEHICLE

OPERATOR

COMPANY

IRT Model

Operating the buses

Ticketing

Fare collection

System Information

Marketing the service

Bus stop maintenance

Station management

Depot management

Depot owner

Contract Monitoring

CITY

OF

CAPE

TOWN


Control Centre

Contractor

Fare collection

monitoring

System Information

Contract Monitoring

SERVICE DELIVERY AGREEMENT WITH

Fare System

Contractor

Ticketing system &

equipment

Fare collection

MUNICIPAL

IRT ENTITY

TENDER TENDER TENDER NEGOTIATE

R413m

ICT Works Pty Ltd

R234m

Lumen Technologies CC

Station Services

Contractor

Ticket sales

Access control

System Information

Station management

Cleaning

Security

Tender - open

Vehicle Operator

Contractor

Operating the

buses

Depot management


Vehicle Operator Contracts

2

Contracts

2

Companies

NORTHERN

West Coast

SOUTHERN

Inner City


Vehicle Operator Contracts (Interim arrangement)

3

Contracts

3

Companies

NORTHERN

West Coast

SOUTHERN

Inner City


Affected Operators

PHASE 1A BROADER INDUSTRY

DIRECTLY

AFFECTED

� Peninsula T.A

� Central Unity T.A

� Blaauwberg T.A

� United T.A

� Maitland T.A

� Devils Peak Vredehoek T.A

� Ysterplaat T.A

� Du Noon T.A

� Saxonwold T.A

� GABS

� SIBANYE

INDIRECTLY

AFFECTED

� Partially Affected

� Motherbodies

(Cata, Codeta, NTA)

REPRESENTED BY

SANTACO:

Western Cape

NOT

AFFECTED

� ALL OTHER


Main Objective

9

TAXI

ASSOCIATIONS

Approx 980 taxis

+

TRANSFORM

2

BUS

COMPANIES

Approx 200 buses

2

IRT VEHICLE OPERATOR COMPANIES

Approx 340 buses

BROADER INDUSTRY


Transition Process

PTA CUTA DPVTA BATA UTA MATA YTA DTA GABS SIBANYE

MEETINGS / DISCUSSIONS / VISITS

BRT SYSTEMS

MEETINGS / DISCUSSIONS

IRT PROPOSALS (Phase 1a)

CONTRACT 1

COMPANY

CONTRACT

AGREEMENT

SIGNING OF

CONTRACT

VEHICLE OPERATOR PROSPECTUS

CONTRACT 2

COMPANY

A B

NEGOTIATIONS

km tariff

Contract document

CONTRACT

AGREEMENT

SIGNING OF

CONTRACT

COMPANY COMPANY COMPANY COMPANY COMPANY COMPANY COMPANY FORMATION

FORMATION

FORMATION

FORMATION

FORMATION

FORMATION

FORMATION

CONSULTATION CONSULTATION CONSULTATION CONSULTATION CONSULTATION CONSULTATION CONSULTATION NEGOTIATIONS

NEGOTIATIONS

NEGOTIATIONS

NEGOTIATIONS

NEGOTIATIONS

NEGOTIATIONS

NEGOTIATIONS


Transition Process

CONTRACT 1

INNER CITY

• Inner City Distribution

Service

• Airport-City Trunk Service

• Portion of Phase 1a Trunk

Service

COMPANY A

• PTA (Peninsula T A)

• CUTA (Central Unity T A)

• DPVTA (Devils Peak

Vredehoek T A)

• GABS (Golden Arrow Bus

Services)

CONTRACT 2

BLAAUWBERG

• Feeder services from

Salt River to Atlantis

• Portion of Phase 1a

Trunk Service

COMPANY B

• BTA (Blaauwberg T A)

• UTA (United T A)

• MATA (Maitland T A)

• YTA (Ysterplaat T A)

• DTA (Du Noon T A)

• SIBANYE (Bus

Company)

CONTRACT 3

• Portion of Phase

1a Trunk Service

COMPANY C

• GABS (Golden

Arrow Bus

Services)


Transition Process

CONTRACT 1

INNER CITY

• Inner City Distribution

Service

• Airport-City Trunk Service

• Portion of Phase 1a Trunk

Service

COMPANY A

• PTA (Peninsula T A)

• CUTA (Central Unity T A)

• DPVTA (Devils Peak

Vredehoek T A)

CONTRACT 2

BLAAUWBERG

• Feeder services from

Salt River to Atlantis

• Portion of Phase 1a

Trunk Service

COMPANY B

• BTA (Blaauwberg T A)

• UTA (United T A)

• MATA (Maitland T A)

• YTA (Ysterplaat T A)

• DTA (Du Noon T A)

• SIBANYE (Bus

Company)

CONTRACT 3

• Portion of Phase

1a Trunk Service

COMPANY C

• GABS (Golden

Arrow Bus

Services)


Interim Contractual Arrangement

CONTRACT 1

INNER CITY

COMPANY A

3 Taxi Associations

CONTRACT 2

BLAAUWBERG

COMPANY B

6 Taxi

Associations + 1

Bus Company

CONTRACT 3

COMPANY C

1 Bus Company


Transition Process

Phase 1a Challenge

• Profit in new IRT system < current system

• Either : (a) Add operating subsidy

(b) Reduce number of shareholders

by offering exit / lump sum

packages

Compensation Model


MARKET SHARE

STEP 1 > Determining market share

Market Share

BASED ON :

• Passenger trips

• Passenger km

• Fare Revenue

• Profit


Determining market share

Operator

Average Daily

Pax

(7-day average)

Based on surveys undertaken in Oct 2010

Average Daily

Fare Revenue

Market

Share

BLAAUWBERG TA 26,560 186,521.61 20.31%

CENTRAL UNITY TA 8,573 56,246.62 6.12%

DUNOON TA 16,360 103,041.89 11.22%

GOLDEN ARROW BUS SERVICES 6,254 46,521.75 5.07%

MAITLAND TA 9,253 59,274.49 6.45%

PENINSULA TA 37,184 247,950.30 27.00%

SIBANYE BUS SERVICES 19,536 140,382.20 15.28%

UNITED TA 1,917 11,873.25 1.29%

VREDEHOEK DEVILS PEAK TA 2,473 13,599.31 1.48%

YSTERPLAAT TA 8,264 53,036.52 5.77%

Overall Total 136,372 918,447.94 100.00%

Results issued on 18 Nov 2011


STEP 2 > Determining Average Legitimate profit

per taxi association or route

Average Legitimate Profit

FROM SURVEY

FARE REVENUE

PASSENGER TRIPS

multiplied by

FARE

RESEARCHED

COSTS

• Vehicle payment

• Driver pay

• Insurance

• Fuel

• etc.

PROFIT

Average

legitimate

profit


STEP 3 > Calculating Compensation

VALUE OF THE INDIVIDUAL TAXI BUSINESS


Process for determining taxi compensation


Calculating Compensation

VERIFICATION


STEP 3 > Calculating Compensation

Vehicle Scrapping/Surrender Allowance

R57,000

Buy/sell agency?


Shareholding Allocation

% Market Share = % Shareholding

in current market in new Veh Operator Company

BUS

TAXI

BUS

TAXI


Acquisition of Shares

Cost of shares >> Capitalisation costs

Capitalisation costs include :

1. Set-up capital (equipment &

furniture)

2. Performance guarantee

3. Taxi industry dividend

equalisation fund


Jobs

No Legitimate Job Losses?

� Started process of compiling a register of

existing full time employees among affected

operators

� Requirement in all IRT contracts – preference

given to people on the register


Other Impacts

Social Impact

� Management of Lump Sum

payments by operators

Under consideration

� Entrepreneurship training

� Ancillary businesses

� Fund management agency


Integrated Rapid Transit System

Phase 1a

Operations


Key Statistics

Total = 42 buses

Phase 1A = 242 buses

8 x Artics (18m)

34 x Solos (12m)

10 due in Feb 12

190 on order


Key Statistics

• Trunk Routes : Route T01 17km (Table View – CBD)

: Route T02 18.7km (Airport – CBD)

• Feeder Routes : Route F01 8.9km (Waterfront – Civic - Gardens)

: Route F14 10.8km (Big Bay–Table View–Parklands)

: Route F15 13.6km (B Sands–Table View-Parklands East)

: Route F16 13.6km (B Sands-Table View-Marine Circle)

• Trunk Stations : 14 + 3 on Inner City Feeder

• Feeder Stops : Inner City: 31 stops

: Table View: 100 stops


Key Statistics cont...

• Operator Staff : 305 (Buses: 126 & Stations: 179)

• Daily Passengers : 9,000-12,000 on weekdays

6,000-8,000 on weekends


Passenger Information & Client

Services


Passenger Information & Client

Services


Passenger Information & Client Services:

Web Site

www.capetown.gov.za/myciti


Passenger Information & Client Services

• CCT Transport Information Centre

• 21 Call Centre Agents

• 2 Team Leaders

• 2 Lead Agents

• Located at the TMC in Goodwood

• Service Provided by Transport

Directorate

• Toll free 24/7 : 0800-65-64-63


T1 Trunk Service

• 10 buses operating in peaks, 4 in

off-peaks

• Frequency every 8 min in peak,

every 20 min in off-peak

• 16 hours per day, 7 days per week

• 66 departures per day from both

TV and Civic stations


T2 Airport Service

• 3 buses operating throughout

• Frequency every 20 min

• 18 hours per day, 7 days per week

• 52 departures per day from both

Airport and Civic stations


F1 Feeder Service

• 9 buses operating in peaks, 5 in

off-peaks

• Frequency every 10 min in peak,

every 20 min in off-peak

• 16 hours per day

• Approx 160 departures per day

from Civic station


F14, 15 & 16 Feeder Services

• 16 buses operating in peaks, 10 in

off-peaks

• Frequency every 15 min in peak,

every 20 min in off-peak

• 16 hours per day

• Approx 360 departures per day

from TV station


GABS Depot – Woodstock

Depots & Staging

• Washing, refuelling, minor servicing

Kidrogen Depot – Foreshore

• Holding area only

• Washing, minor servicing at TP Depot

• Refuelling off-site

Transpeninsula Depot – Prestwich Street

• Washing, refuelling, minor servicing


MYCONNECT Public Communication


Enforcement: SSU & Metro Police

• SSU monitors CCTV Cameras on R27 “Red Route”

• Monitoring at TMC in Goodwood

• 8 monitoring desks manned by two persons per shift

• 48 contract staff via SLA

• Monitor

− Incidents

− Criminal activity

− Bus timing


• Reporting

Enforcement: SSU & Metro Police

− Feedback to other security services for action

− Review footage & stills of incidents

− Provide video evidence for investigations

− Bus timetable adherence


Enforcement: Traffic Services

• Enforces traffic violations on IRT Route

− Personnel sourced from regular staff

− 4 unmarked vehicles also used

− Blitzes IRT Lane

− Follows up on SSU reporting


Marketing cont...

Newsletters


Marketing


Cape Town Integrated Rapid Transit

Using contactless

cards

in Public Transport


COCT – AFC - DEFINITIONS

AFC = Automated Fare Collection

AFC System

National Vision

• allows for the collection of fares through the use of stored

value EMV compliant contactless smartcards

• validated through the use of validators mounted on gates &

GPS enabled mobile validators

EMV Europay, Mastercard, Visa (international banking standard)

SmartCard Contactless microprocessor equipped chip card (chip uses the

NDOT approved data structure)


National Vision

• Integrated ticketing through AFC systems

o inter-operable

o global payment systems

• Avoid proprietary closed loop systems

• EMV-compliant payment instrument


National Regulations

All public transport AFC systems introduced after June 2011

have to comply with the following:

• Use bank-issued fare media (eg a bank-issued card)

• Payment system must adhere to the banking regulatory framework

• Interoperable through all issuing and acquiring banks

• Clearing and settlement of payment transactions: through banks’ National

Payment System

• For single trips, a different system may be used - but cards used in this regard may

not allow a passenger to re-load trips onto the single trip card.

Pre-existing AFC systems (eg Gautrain) must comply by June 2016.


• myconnect card - went live Dec

2011

Rollout of contactless

cards

� Issued by MyCiTi, City of Cape Town

� 27 402 cards sold by 20 Feb 2012


Rollout of contactless

cards

• Tap-i-Fare - went live end Jan 2012

� Used in parts of the taxi industry in Cape

• Some expected launches over

next period

� Ethikweni

� Rea Vaya


Limits and Functionality

• No cash back allowed - i.e. load value refunds

• The EMV Chip contains:

� Cash portion, often called the ‘e-purse’

Can be used for public transport or goods & services, tolls,

parking fees, or food in restaurants & groceries

� Transit Product portion (see later)


Myconnect Fees to the customer

• Price of card

� R22 per card to allow one trip on

credit, to help passengers caught

without value on card

� Discounted / free to indigent


Interim

system

The flat fare

structure

requires the

passenger to

validate on

entry only

and not on

exit to the

system;


Full system

� Distance based fares to be

implemented – replaces

interim flat fare structure

• Will require that passengers

validate on entry and exit to the

system;

• The calculation for distance-based

fares is made possible by the GPS

capability of the fare media and the

existence of the backoffice


Full system

Will permit transit products

• eg for bulk purchases (R120

worth of travel) at a discount

(pay only R100)

• Stay valid for much longer than

weeklies / monthlies

� Validators on feeder

buses


Benefits

• Pre-Authorised/Pre-paid Stored Value

� Enables cards to be issued to traditionally non-banked

customers-

children, visiting tourists, people with low credit rating, etc.

� Transactions possible offline

e.g. readers installed on board public transport vehicles such as

buses and taxis and access gates to station platforms


Benefits

• Contactless Payments

� Which enables quick and easy payments (existing system

is interim and not as fast and robust as the full solution,

coming by end 2012)

• Use systems developed by the banking

industry

� Secure and is much less vulnerable to fraud


Thank You, Dankie, Nkosi


Additional Benefits

• Eliminate the use of cash, other than to load card

• Significant reduction operating costs in large AFC

systems

• Improve fare collection efficiency – eg access

gates facilitate a high throughput of passengers

• Enable innovative and appropriate fare structures

to be introduced

• Up-to-date and detailed information of passenger

movements, used in planning and adaptation of

services


Open Systems

OPEN SYSTEMS

• Payment Systems through a four-party payment

model:

• Customer

• The issuing bank (Cardholder’s bank) – issues the card,

loads value

• Acquiring bank (City’s bank) – acquires funds from issuing

bank, pays City

• Public Transport Operator (City) – provides service, received

payment


Thank you

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