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AGCO Solutions Dealer Support Services Software Order Form

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Minimum Recommended Personal Computer Configuration<br />

Pentium III/933 MHz Processor<br />

1 GB RAM<br />

17” SVGA Color Monitor<br />

Sound Card & speakers<br />

60 GB Hard Drive<br />

DVD Drive<br />

Peripheral Port<br />

(ie. USB, Firewire)<br />

Windows XP Professional<br />

Mouse<br />

High-speed Internet Access<br />

� LAN software to connect multiple PCs must be purchased and supported by your local PC supplier.<br />

� If you already have hardware that is different from the above, contact the <strong>AGCO</strong> <strong>Dealer</strong> <strong>Support</strong> <strong>Services</strong> to<br />

confirm if hardware is acceptable (1-800-225-6782).<br />

Included <strong>Software</strong> & Web Applications:<br />

Epsilon � - Electronic Catalogs package<br />

Includes Parts Catalog DVDs, Workshop Manuals, Service Bulletins, Price Files, Supersession, MUO, and Manufacturer Notes<br />

data. Available DVDs – Ag-Chem, <strong>AGCO</strong> ® , <strong>AGCO</strong> Allis, <strong>AGCO</strong>STAR , Challenger ® , Farmhand ® , Fendt, GLEANER ® ,<br />

Glencoe ® , Hesston ® , LOR*AL, Massey Ferguson ® , New Idea ® , Spra-Coupe, Sunflower ® , Tye ® , White, Wilmar, Valtra<br />

<strong>AGCO</strong> <strong>Solutions</strong> � On-Line - Communications package<br />

Parts <strong>Order</strong>s Validation and Submission<br />

Parts Pricing / Inquiries<br />

Miscellaneous / Annual /Monthly Parts Returns<br />

Warranty Claim Submission<br />

One<strong>AGCO</strong>.com – Website<br />

Wholegoods Inventory Locator<br />

Invoice and <strong>Order</strong> Look Up<br />

Download/print/view monthly & current statements<br />

Used Equipment Locator<br />

Online Settlements & Registration<br />

<strong>AGCO</strong> Magazines (Subscription Management)<br />

<strong>AGCO</strong>PartsBooks.com - Website<br />

Parts books on the internet (Registration is Required)<br />

machinelocator.com � - Website<br />

Used Equipment Locator (<strong>Dealer</strong> Maintained)<br />

Optional Web Application:<br />

<strong>Dealer</strong> Web Sites<br />

Business card site link from<br />

<strong>AGCO</strong> Corporate <strong>Dealer</strong> Locator (www.agcocorp.com)<br />

<strong>AGCO</strong> <strong>Solutions</strong> �<br />

<strong>Dealer</strong> <strong>Support</strong> <strong>Services</strong><br />

<strong>Software</strong> <strong>Order</strong> <strong>Form</strong><br />

SPIDR – <strong>Dealer</strong> Parts Inventory Inquiry<br />

<strong>AGCO</strong> Parts Guide<br />

Up-to-date Table Downloads<br />

Parts <strong>Order</strong> / Shipping Information<br />

Document Center for Sales, Service, & Parts Department<br />

Access to machinelocator.com maintenance<br />

Access to <strong>Dealer</strong> Web Site maintenance<br />

<strong>AGCO</strong> Media Place (Advertising & Logos)<br />

SOURCE (Service Department Website)<br />

<strong>AGCO</strong> Academy (Learning Center)<br />

<strong>AGCO</strong> Quote Express<br />

Multi-page Enhanced Web Site Available<br />

1/19/2010


About Our Customer:<br />

(Please print clearly)<br />

<strong>Dealer</strong> Code Phone<br />

<strong>Dealer</strong> Name<br />

Address<br />

Fax<br />

City State Zip/Postal<br />

Suite of <strong>Software</strong> & Web Applications Requires High-Speed Internet Access<br />

Monthly fee $350 (USD)<br />

Included <strong>Software</strong> and Web Applications:<br />

� Electronic Parts and Service Catalogs/Manuals (Epsilon)<br />

� On-Line Parts – Parts availability, <strong>Order</strong>s and Inquiries, Returns and Warranty Claim Submission, other….<br />

� One<strong>AGCO</strong>.com – Equipment Inventory, Statements, Finance, Document Center, other…<br />

� Machinelocator.com<br />

(internet used equipment locator)<br />

Must provide email address:<br />

2<br />

Check the boxes as desired:<br />

� Would like to participate in Machine Locator<br />

� Activate “<strong>AGCO</strong> Quote Express”<br />

� FREE 90-day subsription to“Real-Time Guides”<br />

� Inclusion in the agcocorp.com <strong>Dealer</strong> Locator (Business Card and Map)<br />

- also includes FREE support for <strong>AGCO</strong> provided template <strong>Dealer</strong> Web Sites (shown separately below)<br />

� <strong>Dealer</strong> <strong>Support</strong> <strong>Services</strong> - 1-800-225-6782<br />

for any software order, shipment, install, setup, support and training questions, concerns, or comments.<br />

Optional Web Application:<br />

� <strong>Dealer</strong> Web Site (Requires Internet Access) $225(USD) One-time Set up Cost<br />

� Monthly hosting fees are included in the above <strong>AGCO</strong> <strong>Solutions</strong> � monthly fee.<br />

� Private domain names and associated fees are the responsibility of the dealer.<br />

Return this signed order form to: **Please read the Terms and Conditions before signing**<br />

<strong>AGCO</strong> <strong>Dealer</strong> <strong>Support</strong> <strong>Services</strong><br />

4205 River Green Parkway<br />

Duluth, GA 30096<br />

Authorized <strong>Dealer</strong> Signature<br />

Fax: 770-232-8062 Print Name Date<br />

For <strong>AGCO</strong> internal use only:<br />

<strong>AGCO</strong> <strong>Solutions</strong> �<br />

<strong>Dealer</strong> <strong>Support</strong> <strong>Services</strong><br />

<strong>Software</strong> <strong>Order</strong> <strong>Form</strong><br />

� I am interested in the <strong>Dealer</strong> Web Site program<br />

(Additional information and enrollment available through the DSS Resource Center)<br />

Add to Radius Server: _____________ Shipped on: _________________ Shipping # ___________________________________________________<br />

Update Heat/ Access: ___________________ Inv. / Activate: ____________________ Ref. # _____________________ Filled by: _____________<br />

1/19/2010


3<br />

<strong>AGCO</strong> <strong>Solutions</strong> �<br />

Terms and Conditions (Required)<br />

The following terms and Conditions apply to the <strong>Order</strong> <strong>Form</strong> for the ACCO <strong>Solutions</strong> � System between <strong>AGCO</strong> Corporation (“<strong>AGCO</strong>”) and <strong>AGCO</strong>'s <strong>Dealer</strong> (hereinafter<br />

“Purchaser”) identified on the face hereof. The Purchaser's agreement to the terms and conditions is confirmed by the signature of an authorized agent or by acceptance of<br />

the item(s) listed herein or both.<br />

Purchase Price and Monthly Charges<br />

The Purchase Price for the <strong>AGCO</strong> <strong>Solutions</strong> � System is the prices set forth on the face hereof plus shipping and handling costs. In addition Purchaser agrees to pay the<br />

initial monthly charges stated on the face hereof; however, the amount of the monthly charge is subject to change upon prior notice from <strong>AGCO</strong> to Purchaser. Payment of<br />

the purchase price is due on delivery of the item(s) and the monthly charge is payable on the first day of each month following the month of actual delivery of the item(s).<br />

Any payment not paid when due shall accrue interest at the maximum rate permitted by applicable law.<br />

Delivery<br />

The item(s) shall be delivered to the Purchaser’s address shown on the face hereof (hereinafter “Purchaser's Place of Business”). Any scheduled delivery date(s) are<br />

<strong>AGCO</strong>’s best estimate of the delivery based upon shipment from <strong>AGCO</strong>’s distribution point. <strong>AGCO</strong> shall not be liable to Purchaser for any loss, costs, expenses, or<br />

damages, including incidental or consequential damages, due to delay in shipment or delivery.<br />

<strong>Software</strong> License<br />

(a) Subject to the payment of the Purchase Price and monthly charges to <strong>AGCO</strong>, <strong>AGCO</strong> hereby grants to Purchaser a personal, nonexclusive and nontransferable<br />

license to use the ACCO <strong>Solutions</strong> � System software and DVDs on one or more personal computers (including a local area network) and to use the manuals and<br />

other documentation (“support documents”) in support of the use of the software and DVDs. This license is limited to the use of the software, DVD’s, and support<br />

documents at Purchaser’s Place of Business identified on the face hereof and for Purchaser's own business purposes. Use of the software, DVD’s, and support<br />

documents at any additional location or site of Purchaser shall be permitted only after the execution of another licensing agreement. Purchaser shall neither transfer,<br />

assign, nor sublicense this license, without <strong>AGCO</strong>’s prior written consent. Purchaser shall neither copy, duplicate nor reproduce the software, DVD’s or support<br />

documents onto any media, except what is necessary for use of such software, DVD’s and <strong>Support</strong> documents at Purchaser's Place of Business and for Purchaser’s<br />

own business purposes. Purchaser acknowledges that the <strong>Software</strong>, DVD’s and support documents constitute valuable proprietary information and trade Secrets of<br />

<strong>AGCO</strong>. Purchaser shall not disclose, release or make available the <strong>Software</strong> DVD’s or support documents to any third parties, excluding Purchaser's agents and<br />

employees, without the prior written consent of <strong>AGCO</strong>.<br />

(b) The license granted hereby shall terminate upon the happening of any one or more of the following events:<br />

(i) should Purchaser cease using the software;<br />

(ii) should Purchaser fail to make any payment(s) due under this <strong>Order</strong> <strong>Form</strong> and said failure to pay has not been cured within 10<br />

days following Purchaser’s receipt of a notice and demand from <strong>AGCO</strong>;<br />

(iii) should Purchaser cease for any reason to be an authorized dealer of <strong>AGCO</strong>;<br />

(iv) upon Purchaser's breach of any other term or condition of this <strong>Order</strong> <strong>Form</strong>; or<br />

(v) should Purchaser become insolvent or seek protection, voluntarily or involuntarily, under any bankruptcy law.<br />

(c) Upon termination of this license, Purchaser shall cease using the software, DVD’s and support documents and shall immediately return the software,<br />

DVD’s and support documents and all copies thereof to <strong>AGCO</strong>.<br />

Warranty<br />

(a) <strong>AGCO</strong> warrants that the software, files, DVD’s, and support documents and media upon which they are stored shall be free from defects. <strong>AGCO</strong>'s<br />

liability for the breach of this warranty shall be limited to replacing any defective item which Purchaser reports to <strong>AGCO</strong> in a timely manner.<br />

(b) EXCEPT AS OTHERWISE PROVIDED HEREIN, <strong>AGCO</strong> MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT<br />

LIMITED TO, ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSES OR USES.<br />

Limitation of Liability<br />

<strong>AGCO</strong> shall in no event be responsible for special, indirect, incidental or consequential damages or for lost profits which may arise out of or relate to this <strong>Order</strong> <strong>Form</strong> and<br />

Agreement, or the performance and breach thereof, even if <strong>AGCO</strong> has been advised of the possibility thereof. <strong>AGCO</strong>’s liability hereunder to Purchaser shall in no event<br />

exceed the total of the Purchase Price Provided herein.<br />

Miscellaneous<br />

(a) This <strong>Order</strong> <strong>Form</strong> and Agreement constitutes the entire, integrated agreement between <strong>AGCO</strong> and Purchaser on the subject matter hereof. This<br />

Agreement supersedes all prior agreements, writings, proposals, representations or communications, oral or written, except as otherwise stated herein.<br />

(b) Except as otherwise provided herein, this <strong>Order</strong> <strong>Form</strong> is an independent undertaking between <strong>AGCO</strong> and the Purchaser concerning the subject<br />

matter hereof. Neither this <strong>Order</strong> <strong>Form</strong> nor any term and condition hereof shall modify, change, abrogate or affect in any way, any other<br />

agreement or contract between <strong>AGCO</strong> and the Purchaser.<br />

(c) Any controversy or claim arising out of or relating to this <strong>Order</strong> <strong>Form</strong> or the breach hereof shall be determined by arbitration in accordance with the<br />

Commercial Arbitration Rules of the American Arbitration Association and judgment upon the award rendered by the arbitrator (s) may be<br />

entered in any court having jurisdiction.<br />

(d) This Agreement shall be interpreted by and governed in accordance with the laws of the State of Georgia.<br />

Machinelocator.com - Prior to the submission of the initial inventory listing from a dealer pursuant to this Agreement, dealer acknowledges that the information provided<br />

will (i) belong to <strong>AGCO</strong>, (ii) be accessible by ISLLC and (iii) be included in other ISLLC databases or publications such as the Real-Time Guides. In addition, <strong>Dealer</strong><br />

represents and warrants that the publication of any data supplied to ISLLC by either <strong>AGCO</strong> or dealers selling equipment manufactured by <strong>AGCO</strong> in connection with any<br />

product or service of ISLLC will not subject ISLLC to any lawsuit or other claim.<br />

Please read the Terms and Conditions before signing. __________________________<br />

Return to <strong>AGCO</strong> <strong>Dealer</strong> <strong>Support</strong> <strong>Services</strong> after completed: <strong>Dealer</strong> Code<br />

<strong>AGCO</strong> <strong>Dealer</strong> <strong>Support</strong> <strong>Services</strong> Group<br />

4205 River Green Parkway __________________________________ ___________<br />

Duluth, GA 30096-2568 Authorized <strong>Dealer</strong> Representative Signature Date<br />

Fax: 770-232-8062<br />

1/19/2010

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