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W W W . B I Z X M A G A Z I N E . C O M<br />

<strong>SEPTEMBER</strong><br />

2007<br />

$ 3 . 5 0<br />

YOUR ONLY INTERNAT I O N A L<br />

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■ RETIREMENT RESIDENCE LIVING: LUXURY, INDEPENDENCE,<br />

CONVENIENCE AND A SOCIAL LIFE TO O !<br />

■ WINDSOR AIRPORT TRA N S P O RTATION HUB STUCK IN THE MUD<br />

■ WE JUST WANNA HAVE FUN! HOT SHOTS FROM AREA FEST I V A LS<br />

■ C A L GA RY STAMPEDE; THE QUAINT COMMUNITY OF HARROW, ON;<br />

M I TSUBISHI MOTORS CRUISES INTO TOWN; THE AMBA S SADOR<br />

BRIDGE ENHANCEMENT PROJECT AND MORE!<br />

FOR BUSINESSES AND PEOPLE IN WINDSOR, ESSEX COUNTY AND METRO DETROIT


14<br />

40<br />

v o l u m e 1 0 i s s u e 8<br />

36<br />

W W W . B I Z X M A G A Z I N E . C O M<br />

contents<br />

re g u l a r s<br />

3 f rom the publ i s h e r<br />

biz x travels to calgary, a l b e rta to take in the stampede<br />

4 editorial view p o i n t<br />

in the first of a series of articles on the road blocks to a modern regional transportation<br />

s y s t e m , columnist alan halberstadt interv i ews john tofflemire, the city of windsor’s former<br />

long-time traffic engineering guru.<br />

6 f ront lines<br />

the onegoal hockey show debuts in detro i t ; essex county re c e i ves some “ l i fe s avers” and<br />

the ambassador bridge pre p a res for a second span.<br />

9 h e a rd on the stre e t<br />

1 2 n ew s f l a s h<br />

2 2 biz bits<br />

2 4 m a r keting 101<br />

2 5 keep your motor runnin’<br />

2 6 ask the ex p e rt s<br />

2 8 a rt matters<br />

3 4 p o rt folio corner<br />

3 6 biz x was there windsor & essex county<br />

m i ddle photo shows krista del gatto, (left) cae exe c u t i ve officer of the windsor essex<br />

county real estate board (we c reb) and julie gre e n , a bro ker with re/max pre fe rred re a l t y.<br />

the pair we re stationed at the putting contest for the we c reb golf tourney. for more snap<br />

shots of who was there at this event (and a few others, besides biz x!) ….be sure to visit<br />

our popular photo page!<br />

3 9 biz x was there detro i t<br />

4 3 dates to re m e m b e r<br />

fe a t u re s<br />

1 0 city smiles<br />

susan pedler, host and re p o rter of cbc tv windsor<br />

1 4 c over story<br />

the baby boomers are reaching their golden years and this has led to the active adult<br />

re t i rement community boom. we profile a few of the housing options available to seniors<br />

and offer advice on how to choose the perfect place to live, either for yourself or a loved<br />

o n e. top photo taken at chart well select’s oak park lake s h o re of a resident having tea with<br />

her daughter who came for a visit. one of oak park lake s h o re ’s many amenities includes the<br />

24 hour complimentary café – fresh fruit, c o o k i e s , home baked mu f f i n s , along with coffe e,t e a<br />

and juices are alw ays available for residents and guests.<br />

2 1 senior stars...N E W !<br />

up close and personal with local seniors, this month – 84 year old hans ko e h n ke<br />

2 9 welcome to harrow, o n t a r i o<br />

3 0 restaurant tidbits and morsels<br />

3 1 food for thought<br />

3 3 xx files<br />

k a ren prieduls of cre a t i ve tile designs in windsor<br />

4 0 hot shots<br />

wow what a summer it has been – so many events and so little time! howeve r, the biz x<br />

team did its best to visit as many festivals as possible, relating to eve rything from firewo r k s<br />

to mu s i c,ice cream and a whole lot of things in betwe e n . the 13th annual bluesfest is<br />

d e f i n i t e ly at the top of our list….shown in photo at left is dave mason perfo r m i n g , in mid<br />

j u ly, at the rive r f ront festival plaza in windsor.<br />

4 4 biz of the month<br />

windsor mitsubishi, 925 provincial ro a d<br />

the cover – seniors live it up!<br />

ah ye s , t h e re is life after re t i rement! writer tim fairhurst explores the seniors’ housing business.<br />

c over details: in chart we l l ’s devo n s h i re seniors’ re s i d e n c e, residents elaine longley, 89 ye a r s<br />

yo u n g , and gerry noel de tilly, 8 4 , t a ke a “spin” around one of the many fireplace lounge are a s .<br />

photo by rod denis. special thanks to stephanie dry s d a l e, d i rector of marketing for devo n s h i re<br />

seniors’ re s i d e n c e, 901 riverside drive west in windsor.<br />

B I Z X M A G A Z I N E • S E P T E M B E R 2 0 0 7 1


2<br />

B I Z X M A G A Z I N E • S E P T E M B E R 2 0 0 7<br />

W W W . B I Z X M A G A Z I N E . C O M<br />

“ Striving to provide our re a d e r s<br />

with a quality magazine that contains<br />

accurate information about<br />

the businesses and people that shape<br />

our border cities; and that challenges<br />

us to appreciate, ex p l o re and<br />

contribute to our communities.”<br />

p r e s i d e n t<br />

Deborah Jones<br />

contributing writers<br />

Sheryl Davies<br />

Tim Fairhurst<br />

Melissa Galea<br />

Joe Haddad<br />

Alan Halberstadt<br />

Dave Halliday<br />

Amy Hubbarth<br />

Steven Mayo<br />

Kevin McCabe<br />

Richard Rosenthal<br />

PHOTO JOURNALISTS<br />

Lisa René-de-Cotret<br />

Jack Rosenberg<br />

PRODUCTION DESIGNER<br />

Orangewood Design<br />

RESEARCH & DEVELOPMENT<br />

Colin Jones<br />

OFFICE ADMINISTRAT I O N<br />

Kathleen Jo n e s<br />

CONTRIBUTING PHOTOGRAPHERS<br />

Rod De n i s<br />

Lori De s c h a i n e<br />

I L L U S T R AT O R<br />

St e ven Jo h n s o n<br />

MARKETING ASSOCIAT E S<br />

Ro b e rt Cassells<br />

Janice Di l l m a n<br />

M E M B E R<br />

2007 BUSINESS<br />

E X C E L L E N C E<br />

AWARD WINNER<br />

MAILING & DELIVERY ADDRESS FOR BIZ X ONLY<br />

P.O. Box 27035, 7720 Tecumseh Road East,<br />

Wi n d s o r, Ontario, N8T 3N5<br />

e-mail: info@bizxmagazine.com<br />

CALL 519-977-2199 NOW TO BOOK YOUR AD<br />

SPACE IN THE AREA’S #1 READ PUBLICATION!<br />

<strong>Biz</strong> X <strong>Magazine</strong> is owned by 1277025 Ontario Ltd. and<br />

published monthly except for double issues in the summer<br />

and nov/dec. Contents copyright © 2007 by 1277025 Ontario<br />

Ltd. Canada Post Number 0352421399. May not be re p roduced<br />

without permission. Yearly subscriptions $35 plus<br />

G . S . T. in Canada. Michigan subscribers $35 US. Please send<br />

cheque to address above. The acceptance of advert i s e m e n t s<br />

does not constitute an endorsement of the products or services<br />

advertised. The publisher does not assume re s p o n s i b i lity<br />

for information provided in editorials and contributions<br />

by columnists and advertisers. Information is timely as of<br />

our press date. <strong>Biz</strong> X <strong>Magazine</strong> is a re g i s t e red name of<br />

1277025 Ontario Ltd. All rights re s e rv e d .<br />

If you love <strong>Biz</strong> X magazine then<br />

visit our sister publication,<br />

Michigan In Play! a sports and<br />

l e i s u re magazine distributed in<br />

m e t ro Detroit. Call Publisher Jack<br />

R o s e n b e rg, 734-536-6088 or check<br />

out www. m i c h i g a n i n p l a y.com to<br />

sign up for a free digital subscription<br />

to your inbox each month.


F R O M T H E P U B L I S H E R<br />

Ya-Hoo! The Stampede<br />

Means Business!<br />

By Deborah Jones<br />

Each ye a r, millions of visitors from around the<br />

world travel to Alberta for the annual Calgary<br />

Stampede.<br />

<strong>Biz</strong> X photojournalist/Michigan In Play<br />

Publisher Jack Rosenberg and myself we re lucky<br />

enough to getaway for a few days this summer to<br />

attend “the greatest outdoor show on eart h”.<br />

I do not usually write about personal trips, but<br />

I believe this particular destination deserves some<br />

editorial space.<br />

Mainly so our readers in Essex County and<br />

Michigan can learn about the Stampede, in case<br />

they would like to attend next ye a r’s event, July 4<br />

to 13. Also to show how this city attracts tourists<br />

and keeps them coming back year after ye a r.<br />

C a l g a ry is absolutely booming and that is definitely<br />

an inspiration for us here in the border cities!<br />

Plus, there seem to be many people from our<br />

m oved out west) that now live and work in the<br />

C a l g a ry / Banff region.<br />

Even when I was booking our hotel stay at the<br />

Hyatt Regency in downtown Calgary, the<br />

Windsor connection came through!<br />

Hyatt Ma rketing/Communications Ma n a g e r<br />

Adam Geml (Photo 1) relocated out there a few<br />

years ago and Geml quickly reminded me that he<br />

was our cover model for the December 2004<br />

issue! (By the way, he wears a pink bandana in<br />

s u p p o rt of “Tough enough to wear pink”, a<br />

fundraising campaign by Wrangler to create a<br />

f u t re without Breast Cancer.)<br />

We ran into a few more <strong>Biz</strong> X s u p p o rters and<br />

readers as well. In most places we visited we heard<br />

people yelling “He y, <strong>Biz</strong> X!” We bumped into<br />

Ben Allin (Photo 2) at the Stampede Ma rk e t … h e<br />

was working in Banff for the summer…but has<br />

n ow returned to Windsor to attend unive r s i t y.<br />

a rea (we are sure you know someone who has X<br />

1 2<br />

4<br />

5<br />

But, let’s get back to the Stampede, Calgary’s<br />

most popular tourist attraction. It features a re a l<br />

rodeo, amusement park, concerts, chuckwagon<br />

( Photo 3) races, First Nations exhibitions and<br />

m o re. The cumulative attendance for the 2007<br />

stampede was 1,251,105. Obv i o u s l y, that has a significant<br />

impact dollar-wise for the businesses in the<br />

tourist industry !<br />

The two-hour, 4.5 km Calgary St a m p e d e<br />

Parade always opens up the festivities. An estimated<br />

crowd of 350,000 lined the streets to see<br />

Aboriginal Indians (Photo 4), cow b oys, horses and<br />

m a rching bands on Friday July 6. We even capt<br />

u red a shot of a local band from Kingsville-Essex!<br />

( Photo 5)<br />

Then it was onto the main event (Photo 6), the<br />

w o r l d’s largest outdoor rodeo with $1.75 million<br />

in prizes. Twenty of the world’s highest - rated<br />

competitors qualified to compete in each of the six<br />

major events (see Photo 7) - saddlebronc, bareback,<br />

bull riding, tie-down roping, steer wre s t l i n g<br />

and ladies barrel racing.<br />

Of course, we had a great time and thanks to<br />

my family for making it all possible, as well as my<br />

staff for “holding down the fort” while we we re<br />

a w a y.<br />

B I Z X M A G A Z I N E • S E P T E M B E R 2 0 0 7 3<br />

6<br />

3<br />

7


E D I T O R I A L V I E W P O I N T<br />

Political Dithering Derails<br />

A i r p o rt Transportation Hub<br />

The first of a series of articles on the roadblocks to a modern regional tra n s p o rt a t i o n<br />

system written by Alan Halberstadt (Wa rd 3 City Councillor)<br />

I broke bread with former City of Windsor<br />

traffic engineering czar John To f f l e m i re<br />

recently, and asked him if the culture is a little<br />

different in Leamington, where he now<br />

serves as Director of Community Services.<br />

“A little” is hardly an accurate description,<br />

To f f l e m i re guffaws. The difference is<br />

“huge,” he says, using one of his favourite<br />

words. People actually communicate, without<br />

using gold-plated lawyers and political<br />

broadsides, in the Tomato Capital. And<br />

things tend to get done in a timely fashion.<br />

He recollected, somewhat longingly, that<br />

things used to be that way in Windsor.<br />

I wanted to get Tofflemire’s opinion on<br />

how and when a multi-modal or intermodal<br />

transportation hub might materialize<br />

at Windsor Airport. He was blunt, as usual,<br />

a trait that helped nudge him, voluntarily,<br />

towards the door at Windsor City Hall.<br />

Until Windsor extends Lauzon Parkway<br />

to the 401, “you are just talking through<br />

your hat,” when you rhapsodize about a<br />

transportation hub, he scoffs. And unless<br />

several other “huge” issues start rectifying<br />

themselves, the entire concept will remain<br />

“stuck in the mud.”<br />

The city has been holding up final<br />

approval of a Regional Master<br />

Plan that Tofflemire shepherded<br />

through city-county<br />

bureaucratic minefields. A key<br />

component of the plan,<br />

delayed for going on two years<br />

now, is the Lauzon extension.<br />

Mayor Eddie Francis fears<br />

that building the extension<br />

first, would lead to E.C. Row<br />

becoming an international<br />

truck route and provide the<br />

senior governments an excuse<br />

to ditch the elaborate access<br />

route to a new border crossing<br />

along the Huron Church corridor.<br />

To f f l e m i re doesn’t buy this<br />

sequencing strategy and the obsession with<br />

international trucks on E.C. Row. “What<br />

everyone seems not to understand is that 50<br />

percent of the (cross-border) trucks have a<br />

Windsor origin,” he says. “Why don’t we<br />

service ourselves first?”<br />

The city will be “chasing its tail,” he adds,<br />

4<br />

until City Council agrees to the master<br />

plan, presses forw a rd with the Lauzo n<br />

extension and withdraws its opposition to<br />

the county’s expansion of Highway 22.<br />

“Regional transportation connectivity of<br />

the highest order,” is the missing link,” he<br />

says. “T h a t’s why it (the concept of<br />

Windsor as a transportation hub) is faltering.”<br />

To f f l e m i re sat on the Chamber of<br />

C o m m e rce transportation committee 15<br />

years ago, when the notion of a terminal<br />

hub at the airport was a big idea.<br />

Regional accessibility was built into the<br />

transportation network back in the 1950s<br />

when there were seven provincial highways.<br />

That was long before the province devolved<br />

all but one of the highways to the local governments,<br />

and the feds dished off Windsor<br />

Airport to the city in 1999.<br />

The multi-modal dreams were intensified<br />

when the city signed a 10 year deal with<br />

Serco to operate the airport, with options<br />

for two five year extensions. Serco built its<br />

business plan around developing 161 acres<br />

of airport land.<br />

Serco projected land development revenues<br />

of $89.4 million over 20 years, annual<br />

property taxes of $12.5<br />

million, creation of<br />

11,000 new permanent<br />

jobs and a profit of $22.7<br />

million.<br />

Part of the prosperity<br />

scheme imagined<br />

Wi n d s o r’s Mu l t i - Mo d a l<br />

Ga t eway De ve l o p m e n t ,<br />

which would provide “the<br />

o p p o rtunity to facilitate<br />

the transfer of goods, services<br />

and people nationally<br />

and internationally by<br />

road (Highway 401, E.C.<br />

Row Expressway), rail (CP<br />

Rail line) and air<br />

(Windsor Airport).”<br />

Potential uses “may include VIA Rail passenger<br />

train station, Greyhound inter-city<br />

municipal bus centre and train/truck container<br />

transfer facility.” The Precinct “is sufficiently<br />

large to accommodate a wide range<br />

of industrial uses.”<br />

Serco’s plan turned out to be pure fanta-<br />

To f f l e m i re . . . joy f u l<br />

in Leamington<br />

B I Z X M A G A Z I N E • S E P T E M B E R 2 0 0 7<br />

sy, as the multi-million dollar servicing of<br />

the lands, which Windsor annexed from the<br />

county in 2003, became severely constrained<br />

by budget shortfalls, and non-action on<br />

Lauzon Parkway.<br />

Airport operating deficits mounted and<br />

Serco ran for the hills recently, with two<br />

years left on the original contract. The city<br />

embarked on a new RFP to find another<br />

operator, which, at this writing, is also stuck<br />

in neutral.<br />

Tofflemire chuckles ironically when he<br />

recalls how he was given the airport<br />

portfolio two months after 9-11 and discovered<br />

that his predecessor on the file, Jerry<br />

Pinnsoneault, hadn’t called a meeting in six<br />

months.<br />

“Windsor Airport is in a really tough<br />

m a rket,” he says. “I used to fly fro m<br />

Windsor to Halifax and from Windsor to<br />

Edmonton, but that changed with the hub<br />

mentality (with virtually all routes revolving<br />

around Toronto).<br />

Tofflemire does not provide a lot of hope<br />

that Windsor Airport will stop bleeding red<br />

ink anytime soon.<br />

He refers back to the Serco plan that<br />

banked on land development revenues to<br />

offset aviation deficits.<br />

The airport is right beside the CP rail line,<br />

but without a double-stacked rail tunnel<br />

across the Detroit River the inter-modal idea<br />

of piggybacking truck containers onto train<br />

flatbeds is another excursion into Disney<br />

World.<br />

C P ’s ambitious plan to match CN’s<br />

double-stacked rail tunnel in Sarnia became<br />

e m b roiled in the vicious community<br />

backlash against the Detroit River Tunnel<br />

Partnership, an amalgam of CP Rail and<br />

Borealis, the infrastructure investment arm<br />

of the OMERs pension fund.<br />

DRTP wanted to fund the rail tunnel<br />

with tolls for trucks moving down the rail<br />

corridor to a second tunnel for tru c k s<br />

beneath the river.<br />

Given South Windsorites’ apoplexy over<br />

the truck route going through their neighbourhoods,<br />

To f f l e m i re says the senior<br />

governments “should have taken half of their<br />

$300-million border gateway fund, given<br />

$150 million to CP and told the railway, “to<br />

go build a double-stacked tunnel.”<br />

X


FRONT LINES<br />

6<br />

CANADIAN HOCKEY SHOW MAKES<br />

A MOVE TO HOCKEYTOWN<br />

T h e r e ’s a big new event coming to the<br />

Detroit and Windsor area called the OneGoal<br />

Hockey Show, November 9 to 11th. And it’s<br />

all about hockey – ice, floor, street, ball, roller – you name it!<br />

“Who can beat Hockeytown USA’s rich hockey history?” says Bill<br />

Hattem, Executive Director of OneGoal. “Join us to celebrate this<br />

great game of hockey while getting the opportunity to see all the<br />

i n d u s t r y ’s newest products.”<br />

The three-day trade and public show takes place all under one<br />

roof at Cobo Hall, in downtown Detroit. OneGoal Hockey is in its third<br />

year and was previously held in Montreal, Quebec and now relocates<br />

to the motor city.<br />

“ M r. Hockey” Gordie Howe is the Honourary Chairman. Other BIG<br />

names coming to town include Mark Messier, during a Detroit stop<br />

on his way to Toronto to be inducted into the Hockey Hall Of Fame.<br />

Many hockey related activities are scheduled, including player<br />

Calling 9-1-1… Fifteen life-saving<br />

defibrillators are coming to Essex<br />

County! It’s all possible from a $3 million<br />

grant -- the largest in North<br />

American history for Automated<br />

External Defibrillators (AEDs) -- from<br />

the Ontario Ministry of Health<br />

Promotion, complemented by the<br />

largest private sector gift of $1 million<br />

from The Frank Cowan Foundation to<br />

Bruce Crozier, MPP the Heart & Stroke “Restart a Heart,<br />

Windsor-Essex<br />

Restart a Life” Campaign.<br />

“This initiative allows us to contribute to a great cause,<br />

and support the communities where many of our employees,<br />

clients and business partners live and work,” says Maureen<br />

Cowan, President, The Frank Cowan Foundation. “As a<br />

result of this donation, more AEDs and training will be available<br />

to assist someone who is having a cardiac arrest.”<br />

Ontario municipal Emergency Medical Services were<br />

asked to assess their local needs for defibrillators and<br />

apply to the Heart and Stroke Foundation of Ontario for<br />

funds for AEDs and training in May 2007. These local<br />

applications were reviewed and communities were allocat-<br />

B I Z X M A G A Z I N E • S E P T E M B E R 2 0 0 7<br />

signings from over 15 NHL players (not just Red Wings), tips and<br />

techniques for players and coaches, equipment care and seminars<br />

on skate sharpening, stick fitting and the like. Show hours are<br />

Friday/Saturday 9 to 5 and Sunday 9 to 3. Over 150 vendors will be<br />

p r e s e n t .<br />

The OneGoal Hockey organization has set an aggressive goal to<br />

increase youth hockey participation by 15% over three years. Its target<br />

is four to eight year old boys and girls across North America.<br />

<strong>Biz</strong> X magazine and Michigan In Play (MIP) are promotional<br />

sponsors for the event. You can book your booth space by calling<br />

519-977-2199 in Canada or 248-477-5347 or 734-788-4349 in<br />

Michigan. As well, your business can purchase an advertisement in<br />

the Show Guide passed out to attendees and also in a special story<br />

in the October issues of <strong>Biz</strong> X & MIP, for a great combination price.<br />

Visit michiganinplay.com for more details. Don’t delay, the deadline<br />

is September 21st!<br />

THE BUSINESS OF SAVING LIVES<br />

X<br />

ed funds based on criteria including local need, response<br />

times, cardiac survival rates and local readiness to support<br />

a PAD (Public Access Defibrillator) program. Fifty communities<br />

were identified.<br />

“This historic investment, through the Heart and Stroke<br />

Foundation, will provide people here in Essex County with<br />

important life-saving assistance,” adds Bruce Crozier, MPP<br />

for Essex. “With access to this life-saving tool, public facilities<br />

in participating towns will be safer places for all of us<br />

to gather to lead more active and healthy lives.”<br />

The AEDs will be installed over the next few months, in<br />

high traffic public sites, selected in conjunction with Essex<br />

County EMS. In the first year, training and<br />

equipment will be provided. Eight to 10<br />

trained personnel will be available at<br />

each AED location.<br />

“Since the odds are almost four times<br />

greater if someone performs CPR immediately,<br />

and when combined with early<br />

defibrillation, AEDs can increase survival<br />

rates to 50 percent or more if delivered in<br />

the first few minutes,” says Brian Bildfell,<br />

Director of Land Ambulance.<br />

X


AMBASSADOR BRIDGE PREPA R E S<br />

FOR SECOND SPAN<br />

By Dan Stamper, President,Ambassador Bridge<br />

Built in 1929, the Ambassador Bridge stands<br />

b e t ween Detro i t , Michigan and W i n d s o r,<br />

O n t a r i o, as an international symbol and an<br />

i m p o rtant link between the two countries.<br />

Twe n t y - f i ve percent of US and Canadian<br />

c o m m e rce passes through this critical bord<br />

e r, so it is vital that Detroit and W i n d s o r<br />

s h owcase the best of both regions to the<br />

m o re than nine million cars and trucks that<br />

c ross the bridge each ye a r.<br />

The US Federal Highway A d m i n i s t r a t i o n<br />

recognizes the Ambassador Bridge as the #1<br />

international border crossing in A m e r i c a ,<br />

calling it “superior and more consistent than<br />

a ny other port of entry.” Robert Pe re z , Po rt<br />

D i rector of the US Customs and Bord e r<br />

P rotection A g e n c y, confirms that the<br />

D e t roit/Windsor border crossing is both<br />

s e c u re and efficient. He calls the<br />

Ambassador Bridge the “epitome of laye re d<br />

e n fo rcement practices” in a recent story on<br />

Voice Of A m e ri c a.<br />

Bridge with new span shown.<br />

To plan for the future, the A m b a s s a d o r<br />

Bridge has spent the last decade pre p a r i n g<br />

to add a second span and is now taking part<br />

in the env i ronmental assessment pro c e s s , i n<br />

both countries, with the Canadian<br />

E nv i ronmental Assessment Agency via<br />

Tr a n s p o rt Canada and the US Coast Guard .<br />

The Enhancement Project modifies the<br />

existing crossing by shifting the traffic that<br />

c u rre n t ly crosses the Ambassador Bridge<br />

ap p rox i m a t e ly 100 feet to the west onto a<br />

n ew six lane, cable stayed structure. It utilizes<br />

the current plazas in both Windsor and<br />

D e t ro i t .<br />

Ensuring a safe r, m o re efficient and<br />

smoother flow of traffic, the Enhancement<br />

P roject includes dedicated lanes for FA S T<br />

and NEXUS programs for fre q u e n t , l ow - r i s k<br />

t r avellers as recommended by customs<br />

agencies in Canada and the United States.<br />

The results – better car and truck traffic<br />

f l ow with less idling and emissions.<br />

Enhancing the bridge is a giant undert a k-<br />

i n g . The Ambassador Bridge has spent more<br />

than $500 million on the acquisition of<br />

p ro p e rt y, s u rveys and site preparation to<br />

d a t e. P rojections indicate an estimated $500<br />

million more to complete the pro j e c t . N o<br />

mu n i c i p a l , p rov i n c i a l , state or federal funds<br />

will be re q u i re d .<br />

P roceeding in a careful and thoughtful<br />

w ay to minimally impact lives and the env iro<br />

n m e n t , has been a key criterion at eve ry<br />

stage in the planning pro c e s s . In anticipation<br />

of the enhancement, almost all of the pro pe<br />

rty re q u i red on both sides of the river has<br />

been secure d , e f fe c t i ve ly resulting in a minimal<br />

impact on houses and relocation when<br />

building begins.<br />

Since the design of the enhanced bridge<br />

positions main supports on land, t h e re is no<br />

e nv i ronmental impact on the river or<br />

impediment to nav i g a t i o n .<br />

The river that separates and unites<br />

Canada and the United States deserves a<br />

d y n a m i c, world-class structure to link people<br />

and trade, well into the future.<br />

The cable stayed bridge designs being<br />

p roposed for the crossing are inspiring as<br />

well as functional. Better access, s a fer traffic<br />

flow and architectural excellence will<br />

m a ke an enhanced bridge a new jewel on<br />

the rive r. It will be a structure that will<br />

p ro u d ly define the international rive r f ro n t<br />

and the cities of Windsor and Detro i t .<br />

Once it begins, the construction phase is<br />

slated to last for 30 to 36 months. A<br />

recent re p o rt from the Anderson Gro u p<br />

anticipated 3,700 jobs would be added to<br />

the region as a result of the Enhancement<br />

P ro j e c t .<br />

A movement is underway by Ontario<br />

and Windsor leaders to finish the ro a d<br />

f rom Highway 401 to the bord e r. O u r<br />

hope is that this solution will reach all the<br />

w ay to the Ambassador Bridge and allev iate<br />

traffic backups on Huron Churc h<br />

Road in W i n d s o r.<br />

What about the old bridge? It will cont<br />

i nue to stand as a redundant re s o u rc e<br />

for use by maintenance vehicles and fo r<br />

p re - ap p roved public eve n t s . The bridge will<br />

be re n ovated and maintained so it can easily<br />

be put into use if needed in case of an<br />

e m e r g e n c y.<br />

Separate from the Enhancement Pro j e c t ,<br />

but equally as import a n t , the Gre e n<br />

C o rridor is a gro u n d b reaking initiative fo r<br />

generating a green re d evelopment of the<br />

international bridge corridor linking Canada<br />

to the US. As a gatew ay to the City of<br />

W i n d s o r, t h e<br />

c o rridor pre sents<br />

opport u n ities<br />

to invo l ve<br />

local commu n ities<br />

in transforming<br />

the env i ro n m e n t . The Gre e n<br />

C o rridor is working to improve the gre e n<br />

b u f fer zone between Indian Road and the<br />

Ambassador Bridge to make it env i ro n m e nt<br />

a l ly and aesthetically pleasing.<br />

The Green Corridor concept was initiated<br />

by international artist Noel Harding in<br />

collaboration with University of W i n d s o r<br />

Visual A rts Pro fessor Rod Strickland.<br />

The initiative harnesses the capacity of<br />

i n t e rd i s c i p l i n a ry and multi-institutional collaboration<br />

and includes a team of env i ro nm<br />

e n t a l i s t s , science and engineering<br />

re s e a rc h e r s , a rt i s t s , p o l i t i c i a n s , city planners,<br />

e d u c a t o r s , and community re s i d e n t s .<br />

The Corridor engages local and international<br />

visitors with env i ro n m e n t a l ly aw a re,<br />

multi-faceted ‘ a rt and science’ public pro je<br />

c t s . P rojects in development include the<br />

N a t u re Bridge, g reen roof elev a t i o n s , a n<br />

e c o h o u s e, r i ver turbines, e nv i ro n m e n t a l<br />

m o n i t o r i n g , and many others. Education is a<br />

key objective, and each project cre a t e s<br />

o p p o rtunities to educate and info r m , b o t h<br />

by displaying information and by cre a t i n g<br />

sites for scientific and env i ro n m e n t a l<br />

re s e a rc h .<br />

A new six lane, cable stayed structure.<br />

“ We consider the bridge and the<br />

U n i versity of Windsor vital community partners<br />

in the effo rt to green Huron Churc h<br />

Road and its surrounding are a s ,” say s<br />

H a rd i n g . “Visitors to our country will experience<br />

a fabulous, e nv i ro n m e n t a l ly friendly<br />

city when they come off the bridge.”<br />

To learn more about the Enhancement<br />

P roject and leave your comments, v i s i t<br />

w w w. a m b a s s a d o r b r i d g e. c o m .<br />

B I Z X M A G A Z I N E • S E P T E M B E R 2 0 0 7 7<br />

X


BRINGING YOU UP TO<br />

SPEED ON THE LAT E S T<br />

BUZZ AROUND TOWN!<br />

Don Ta i t, Wi n d s o r’s infamous ex-criminal<br />

defence lawye r, is living the good life in<br />

South Africa, <strong>Biz</strong> X has discove red. Tait, an<br />

alcoholic, ran afoul of the law a few ye a r s<br />

ago and went on the lam in Central<br />

America. He returned to Windsor to face<br />

the music and a long list of creditors, before<br />

m oving in with his old buddy from the legal<br />

p rofession, Frank Mo n t e l l o. <strong>Biz</strong> X<br />

bumped into Montello re c e n t l y, and he<br />

re p o rted that Tait moved to an idyllic community<br />

on the Indian Ocean coast of So u t h<br />

Africa a couple of years ago and is ru n n i n g<br />

a mini Brentwood Re c ove ry Home for alcoholic<br />

No rwegians. Tait is sober and live s<br />

with his wife. Montello stresses that he is no<br />

longer a fugitive from the law. In fact, he<br />

returns to Windsor for visits on occasion.<br />

Windsor City Council will soon consider a<br />

c o n t rov ersial rezoning application fro m<br />

Jenny Coco for a major big box complex on<br />

the far west side, next to her A m b a s s a d o r<br />

Golf Course. The shopping centre, re p o rtedly<br />

equivalent to Bi rch Ru n i n<br />

Frankenmuth, MI, would include 400,000<br />

s q u a re feet of big box retail, including two<br />

100,000 square foot buildings. The pro j e c t<br />

is slated for 47.5 acres of land at the corner<br />

of Sp ru c ewood and Matchette. L a Sa l l e<br />

C o u n c i l has stated its opposition on the<br />

g rounds that it will compete adversely with<br />

its Malden Town Centre retail outlets.<br />

Wi n d s o r’s En v i ronmental Pl a n n i n g<br />

Committee a p p roved the plan on conditions<br />

that a buffer is provided to protect the<br />

n e a r by Prairie Grass Re s e rve and that parking<br />

lots are constructed with permeable surfaces.<br />

The city’s nine business improve m e n t<br />

a reas have yet to weigh in on the impact to<br />

c o re retail districts.<br />

Burger King is coming back to Ci t y<br />

C o u n c i l on September 10th, seeking a<br />

rezoning of the old Top Hat Supper Club<br />

p ro p e rty to allow a drive - t h ru re s t a u r a n t .<br />

City Council rejected the waiver of its<br />

d ow n t own drive - t h ru ban in a pre v i o u s<br />

application, but the chain has made some<br />

changes to its site plan, most notably re c e i ving<br />

permission from the St reet and Alley<br />

Committee to close the adjoining alley that<br />

connects the Top Hat with the Ti m<br />

Ho rt o n s’ drive - t h ru, directly south on<br />

Goyeau St reet. The BK fast food joint is to<br />

be situated closer to Un i versity Avenue with<br />

p a rking set farther back. A parking lot with<br />

25 spaces will act as the only buffer betwe e n<br />

the fast food restaurant and the old<br />

A rm o u r i e s, a heritage building. Council<br />

passed a bylaw a few years ago grandfathering<br />

drive - t h rus in the dow n t own area. T h e<br />

Council majority is expected to forgo its<br />

e n v i ronmental principles in this case, since<br />

the city needs the pro p e rty housing the<br />

existing Burger King at the northeast corner<br />

of Wyandotte and Goyeau, to facilitate the<br />

f u t u re expansion of the De t ro i t - Wi n d s o r<br />

Tu n n e l p l a z a .<br />

T h e re are snippets of positive news for<br />

Windsor amidst the doom and gloom<br />

spawned by high jobless, vacancy and bankruptcy<br />

rates. St a t s c a n re p o rts, in its 2006<br />

census, that Wi n d s o r’s population has<br />

g rown to 216,475. The city will soon<br />

change its gateway markers to reflect the<br />

g rowth, re m oving the outdated population<br />

f i g u re of 209,000. Also from the good new s<br />

d e p a rtment, a recent article in Ca n a d i a n<br />

Bu s i n e s s magazine ranked Windsor 18th<br />

among 123 communities in a contest of<br />

C a n a d a’s Best Economic Places To Live .<br />

Wi n d s o r’s average family income of<br />

$77,700 was among the top five. Its discret<br />

i o n a ry income (what’s left after monthly<br />

e x p e n d i t u res) was 24.60%, ownership of<br />

n ewer cars 16.60% and population grow t h<br />

was at 5%. Ot t a w a - Gatineau finished first<br />

in the overall rankings. Other Ontario cities<br />

in the top 20 we re Guelph (4), Kingston<br />

(6), London (8), Collingwood (11),<br />

To ronto (12), Leamington (14) and<br />

Cobourg (17). On a realistic note,<br />

Wi n d s o r’s ranking is bound to decline give n<br />

the recent layoff notices.<br />

Another struggling city asset, Ro s e l a n d<br />

Golf and Curling Club, is once again losing<br />

its food and beverage operator.<br />

Lewisfoods In c, which had trouble operating<br />

the beer cart and clubhouse re s t a u r a n t<br />

on statutory holidays, has given notice to<br />

the Roseland board that it will pull out of its<br />

contract in the fall, after less than two ye a r s .<br />

L ewisfoods took over for the Mi c h i g a n<br />

Ta ve rn in Fe b ru a ry of 2006, which took<br />

over from A r a m a rk 3.5 years earlier.<br />

L ewisfoods, out of Hamilton, won the last<br />

tenders over short-listed local competitors<br />

A rm a n d o’s and Lilly Ka z z i l l y’s. Ro s e l a n d<br />

Chair Jo-Anne Gi g n a c said at that time<br />

– ” We are looking forw a rd to a long-term<br />

re l a t i o n s h i p.” A new RFP has been tendere d<br />

to provide Ro s e l a n d’s hospitality serv i c e s ,<br />

and walk-thrus of pro s p e c t i ve new bidders<br />

has begun. Meanwhile, Roseland has<br />

d ropped its annual tax-in-lieu-of contribution<br />

to city coffers in half – from $300,000<br />

to $150,000 – due to flat re venues and the<br />

need to spend money to upgrade facilities.<br />

One such upgrade has been approved – a<br />

$617,000 contract for HVAC systems, to be<br />

carried out by Lekter Industrial Se rv i c e s<br />

In c . of Belle Rive r. This urgent work is<br />

being done in advance of an asset re v i ew<br />

e xe rcise soon to be carried out by Ci t y<br />

C o u n c i l.<br />

Meanwhile, there was no interest expre s s e d<br />

on the naming rights RFP for the dow nt<br />

own Windsor Transit Terminal. Tr a n s i t<br />

Wi n d s o r officials re p o rt that it is not common<br />

in the province for bus terminals to<br />

attract cash for naming rights. X<br />

B I Z X M A G A Z I N E • S E P T E M B E R 2 0 0 7 9


1 0<br />

advertising discounts @ bizxmagazine.com<br />

H<br />

B I Z X M A G A Z I N E • S E P T E M B E R 2 0 0 7<br />

P e o p l e P r o f i l e<br />

C I TY SMILES<br />

St o r y By Lisa Re n e - d e - C o t re t<br />

Illustration By St e ven Jo h n s o n<br />

ow does one go from a career in the health care field to the host of<br />

a TV news show? “With drive and determination” explains Su s a n<br />

Pe d l e r, current host and re p o rter for the CBC Windsor nightly<br />

n ews. “My first career was in the medical field as an X-Ray technologist.”<br />

In 1991, she injured her back and could no longer do the heavy<br />

lifting re q u i red for that job but it was a blessing in disguise! “It ended up<br />

being a great chance to re i n vent myself,” she says. Born in Ha m i l t o n<br />

and raised in St. Catharines, Ontario she ended up going back to<br />

school to complete an undergraduate degree in Communications<br />

at nearby Brock Un i versity and then a post-graduate degree in<br />

Journalism at Ryerson Un i versity in To ro n t o. Pe d l e r’s first<br />

journalism job as a re p o rter was with CBC-TV in St. Jo h n’s ,<br />

NL. “Newfoundland will always have a special place in my<br />

h e a rt, “ she says. “It’s where I fell in love with seaside living,<br />

hiking, and a much more re l a xed pace.” In 2003, there<br />

was a posting for the host position in Wi n d s o r, and at that<br />

time there was no national re p o rter for the bureau, so<br />

Pedler convinced the powers that be that she could and<br />

would do both, thus creating her dream job. She indicates<br />

that the hardest part of the transition was going back to<br />

school in her 30s. Ultimately she was successful. He r<br />

p roudest professional moment came when CBC’s T h e<br />

National aired her piece on the Lori Dupont tragedy (a<br />

local nurse who was stalked and then brutally murd e red in<br />

2005 at Hotel Dieu Grace Hospital by a doctor). “I think<br />

my take charge and take risks attitude is what paid off” she<br />

b e l i e ves. It is this attitude that spills out to the community as<br />

she is often asked to help out at charitable events. Since being in<br />

the Windsor area, Pedler has become ve ry invo l ved with T h e<br />

Canadian Liver Fo u n d a t i o n’s “Handbag He a ve n” campaign. “It’s fun<br />

and it raises lots of money for the cause,” she says. Her plans for the<br />

f u t u re are not limited. “I hope to take my CBC career as far as I can, and<br />

in doing so I can also find a suitable work-life balance.” Her re c o m m e ndation<br />

to budding journalists: “Be interested in the news and<br />

d o n’t hesitate to pick the brains of other journalists.” Pe d l e r<br />

b e l i e ves she has the greatest job. “With journalism yo u<br />

n e ver know what each day will bring. One moment I am<br />

rappelling down a cliff, and another I am in a helicopt<br />

e r. I have spent time with underdogs, heroes, victims,<br />

a s t ronauts, athletes, and activists. I even interv i ewed a<br />

Beatle. T h e re’s no job like it.”<br />

NAME: Susan Pe d l e r, Television Host & Re p o rt e r,<br />

CBC Wi n d s o r<br />

G R E ATEST ACCO M P L I S H M E N TS : “ Go i n g<br />

back to school in my 30s, my documentary airing on<br />

The Na t i o n a l, and my Windsor team.”<br />

S E C R E T- TO - S U CC E S S : “ My drive, determination,<br />

and my attitude are all contributing factors<br />

to my success.”<br />

X


NEWSFLASH<br />

LAST CHANCE TO VOTE IN THE<br />

2007 BIZ X “OSCAR’ AWA R D S<br />

Vote now for any of our 30 categories looking for<br />

the top businesses and professionals in the designated<br />

categories in Wi n d s o r, Essex County and<br />

m e t ro De t roit. Please vote on line at www. b i z xmagazine.com/oscars<br />

T h e re is a quick form to<br />

fill out and voting only takes two minutes! Bu t<br />

h u r ry you only have until <strong>SEPTEMBER</strong> 14,<br />

2 0 0 7 b e f o re the nominating process closes!<br />

•Shelly Du b e n has been inducted as the President of<br />

the Ro t a ry Club of Wi n d s o r - St. Clair for the 2007-<br />

2008 Ro t a ry Ye a r. “I hope that as President, I can<br />

keep the momentum going tow a rds increased memb<br />

e r s h i p, implementation of excellent service pro j e c t s<br />

and invo l vement in club activities,” says Duben. T h e<br />

club (ro t a ry w i n d s o r s t c l a i r.com) is comprised of about<br />

50 members who are committed to the Ro t a ry ideal<br />

of ‘Se rvice Ab ove Se l f ’.<br />

•Motions 1 by Windsor Theatrical Su p p l i e s h a s<br />

m oved to a 3,200 sq. foot building at 3898 Wa l k e r<br />

Road and Moxlay Avenue. Yo u’ll find southwe s t e r n<br />

On t a r i o’s largest dance supplier in the same building<br />

as Glass Ma s t e r, behind the parking lot beside Gre a t<br />

Lakes Wi n d ow s.<br />

•CIBC Commercial Ba n k i n g is pleased to<br />

announce that Jason Il i j a n i c has joined as Ma n a g e r<br />

of Commercial Banking, working from the 100<br />

Ouellette branch, 2nd floor. He oversees all commercial<br />

banking activity for Windsor/Essex County<br />

t h rough to and including Chatham. CIBC<br />

C o m m e rcial Banking is committed to part n e r i n g<br />

with Canada’s best mid-market companies in more<br />

than 60 industry sectors. Based in Wi n d s o r, its dive rsified<br />

team is strategically aligned to leverage CIBC’s<br />

e x t e n s i ve capabilities, providing businesses with a full<br />

range of capital and advisory solutions. For more<br />

information email jason.ilijanic@cibc.com.<br />

•The Little Caesars Amateur Ho c k ey League<br />

( LCAHL) Board of Di rectors appointed Joe Em e ry<br />

as its new Commissioner, at the end of Ju l y. Em e ry<br />

has been a youth hockey coach for more than 10<br />

years and has coached many levels in metro De t ro i t ,<br />

including Mini Mite, Bantam and High School. “I<br />

am looking forw a rd to the opportunity to serve as the<br />

LCAHL Commissioner,” says Em e ry. “I view it as a<br />

challenge that will allow me to continue to grow as a<br />

person. I believe that the LCAHL has made gre a t<br />

strides to improve the product that we offer and I<br />

look forw a rd to working with all aspects of the day-<br />

1 2<br />

PEOPLE ON THE MOVE...<br />

to-day operation of the League and with our dedicated<br />

volunteers.” St a rted by Mike and Marian Ilitch in<br />

1979, the LCAHL has 800 teams and over 15,000<br />

p l a yers across the Mi d west, making it the largest amateur<br />

hockey league in the U.S. Thousands of LC A H L<br />

alumni have moved on to play collegiate hockey and<br />

100 or more have played in the NHL.<br />

•Fo l l owing its mandate of cre a t i ve intuition and<br />

i n n ova t i ve design, Ma y h e w, Canada’s leader in workspace<br />

solutions, celebrates its silver annive r s a ry with<br />

the appointment of Ma rcia Ma y h e w as Pre s i d e n t .<br />

Ma rcia, a Windsor native, learnt the ropes at the 688<br />

Un i versity Avenue West location, while studying at<br />

the U of W. She spent four years being mentored by<br />

the Windsor team while at school and her highlights<br />

of local Ma y h ew design include the Chrysler head<br />

office tower and collaborations with her alma mater.<br />

“ It’s an honour to be given the trust and accountability<br />

of leading this company,” says Ma rcia Ma y h ew. “I<br />

h a ve grown up watching Ma y h ew evo l ve into the<br />

business it is today, and in working here as Ma rk e t i n g<br />

Manager over the last four years (in To ronto), I have<br />

witnessed many milestones. With the support of the<br />

e xe c u t i ve team and all of Ma y h ew’s talented employees,<br />

I step into this role with the utmost confidence<br />

and enthusiasm.” Operating out of five Canadian<br />

locations, Ma y h ew successfully provides hundreds of<br />

businesses with optimal space solutions that have the<br />

flexibility to mature with the company’s growth.<br />

THE RUNDOWN...<br />

•A new joint ve n t u re has been formed between the<br />

De t roit Regional Chamber and the Windsor &<br />

District Chamber of Commerc e, to provide each<br />

c h a m b e r’s members with increased access to the international<br />

marketplace. Small businesses with 100 or<br />

f ewer employees can now purchase an In t e r n a t i o n a l<br />

Business Builder component, which is added to their<br />

existing chamber memberships. The In t e r n a t i o n a l<br />

Business Builder can be added onto either a De t ro i t<br />

or Windsor membership for $150, and provides considerable<br />

savings, given that a new membership for<br />

either chamber runs into the hundreds of dollars. T h e<br />

international program allows members to re c e i ve netw<br />

o rking and adve rtising benefits in the other chamb<br />

e r’s market, at a reduced cost. “This is the first time<br />

two chambers from different countries have come<br />

together to create an international part n e r s h i p,” says<br />

Tammy J. Ca rn r i k e, COO of the De t roit Re g i o n a l<br />

C h a m b e r. “In a global economy, it makes sense to<br />

d e velop chamber benefits that give businesses new<br />

o p p o rtunities to market their products and serv i c e s<br />

outside their home countries.” International Bu s i n e s s<br />

Builder benefits for De t roit and Wi n d s o r / E s s e x<br />

County members include: free access to cert a i n<br />

e vents with the other chamber; access to all other<br />

B I Z X M A G A Z I N E • S E P T E M B E R 2 0 0 7<br />

paid events at member pricing; listing in a new international<br />

section of each chamber’s business publication;<br />

an online business listing on each chamber’s<br />

website; access to sponsorship and adve rtising in publications<br />

and at events; scheduling of the other chamb<br />

e r’s conference rooms for business meetings and a<br />

subscription to each chamber’s new s l e t t e r.<br />

•The Dow n t own Windsor Business Im p rove m e n t<br />

As s o c i a t i o n ( DWBIA) has elected five new board<br />

members; Renee Se g u i n – Owner/Operator of<br />

Peppers Bar and Gr i l l, Da n t e’s and Mi c h a e l s<br />

Re s t a u r a n t; Mara O’Do n n e l l – Owner/Op e r a t o r<br />

Dr. Disc Re c o rds In c .; Michael Ja g a t i c – Bu s i n e s s<br />

De velopment Associate T.D. Wa t e r h o u s e; Fa w z i<br />

Fa youmi – Owner Humidor Ci g a r s; and Sa l e e m<br />

Ja k a – General Manager Westmont Ho s p i t a l i t y<br />

Gro u p.<br />

•The Windsor Sp i t f i re s a re proud to announce that<br />

the team and the City of Wi n d s o r h a ve been selected<br />

to host the 2009 Ontario Hockey League (OHL)<br />

A l l - Star Classic. The OHL Exe c u t i ve committee<br />

re v i ewed various proposals from a number of different<br />

OHL teams before demonstrating their ove rwhelming<br />

support for the Windsor Sp i t f i res bid. T h e<br />

Windsor Sp i t f i res and the City of Windsor will host<br />

the 2009 OHL All-Star Classic at the brand new,<br />

state-of-the art, 6,500 seat Greater Wi n d s o r<br />

Re c reation and Sp o rts Centre. “This will provide us<br />

with the unique occasion to showcase the Wi n d s o r<br />

Sp i t f i res and the City of Wi n d s o r, in our brand new<br />

f a c i l i t y, by hosting an event of this magnitude,” comments<br />

Windsor Sp i t f i res President and Head Coach<br />

Bob Bo u g h n e r. “We look forw a rd to welcoming the<br />

best players in the OHL and putting together a firstclass<br />

event that will be re m e m b e red by the people of<br />

our community for many years to come.”<br />

•T h ree new board members have joined the<br />

De a r b o rn Chamber of Commerc e B o a rd of<br />

Di rectors; Michelle Pl u c i n s k y ( O w n e r / Operator of<br />

Fu rnace Hot Glass Wo rks LLC, CEO of The Gl a s s<br />

Ac a d e m y L LC and the Di rector of Young Sp ro u t s<br />

L LC); J. Michael Ki rk, Architect, and De n i s e<br />

M c Donald (De a r b o rn Press & Gu i d e).<br />

•The Ci t i zens for the Capitol T h e a t re ( C C T) petition<br />

can now be accessed and signed online. 20,000<br />

s i g n a t u res are needed ASAP! If you believe the<br />

Capitol T h e a t re to be an important community facility<br />

in the city of Wi n d s o r, please take a few minutes<br />

and visit www. c i t i ze n s f o rthecapitol.org. The CCT’s<br />

main goal is to have community input at the table<br />

w h e re future usage of the theatre is being considere d .<br />

The group is a community-based organization<br />

formed to help facilitate the re-opening and ongoing<br />

usage of the Capitol T h e a t re and Arts Centre in a sus-


tainable capacity, as an established public tru s t .<br />

Ac c o rding to Oona Mo s n a, Co-chair for CCT, they<br />

a re also seeking advice from outside Windsor and<br />

speaking with professional theatre managers acro s s<br />

Canada to get their input on a business plan for the<br />

Capitol. The Capitol T h e a t re has been the home of<br />

the <strong>Biz</strong> X “ Os c a r” gala for the past few years and we<br />

urge you to please sign the petition so that we can<br />

help re-open this historical venue.<br />

•Sh i r l ey Mi l l a r, owner of Beautiful You Colours &<br />

Image Consulting has developed an innova t i ve way<br />

for clients, at home, to have an image makeover with<br />

a certified consultant. Visit www. by i c o n s u l t i n g . c o m<br />

and click On Line Consultation. In today’s world<br />

bringing image consulting to the next level, creates a<br />

hands on environment for the active person on her<br />

own time frame. Four different consultation packages<br />

(colours, personality profile, body image and<br />

w a rd robe planning for your lifestyle and pro f e s s i o n )<br />

a re available at the click of the mouse. These packages<br />

a re not to be mistaken for computer generated questions<br />

as Millar works with each client one-on-one.<br />

When you are on the website, click client endorsements<br />

and FAQs (found on the online consultation<br />

page) about how working with an Image Consultant<br />

can change and impact one’s life.<br />

•Hub In t e rnational Limited has entered into a<br />

d e f i n i t i ve purchase agreement to acquire the assets of<br />

Windsor-based, Unity Group In s u r a n c e ( Un i t y ) .<br />

Unity has three offices in Essex County which will<br />

i n c rease the presence of HUB International On t a r i o<br />

(HUB Ontario) to a total of eight offices in the foll<br />

owing areas: Amherstburg, Essex, Kingsville,<br />

Leamington, Windsor and W h e a t l e y. Founded in<br />

1999, the Unity Group is the result of an amalgamation<br />

of Paterson In s u r a n c e, C l ydesdale In s u r a n c e<br />

and Windsor Essex In s u r a n c e. Unity is a general<br />

insurance brokerage that focuses on both commerc i a l<br />

and personal insurance products and services. “We<br />

d o n’t view this transaction as an acquisition, but<br />

rather a merger of operations since the combination<br />

of our prominent sales and service teams will enhance<br />

our product offerings and carrier relationships,” says<br />

Dennis Pa u l s, President of HUB On t a r i o. The proposed<br />

transaction will result in an approximately $16<br />

million southwest operation, including more than<br />

120 employees. “Hub International will not only<br />

p rovide us with the opportunity to build an eve n<br />

m o re substantial organization but it also benefits our<br />

clients and business partners,” adds Herb Ne w t o n,<br />

Un i t y’s Chairman of the Board. “By joining HUB,<br />

we are adding the re s o u rces and strength of a No rt h<br />

American brokerage, which results in presenting our<br />

clients more products, more solutions and a network<br />

of expertise.” He a d q u a rt e red in Chicago, IL, Hu b<br />

International Limited is a leading No rth American<br />

insurance brokerage that provides a broad array of<br />

p ro p e rty and casualty, reinsurance, life and health,<br />

e m p l oyee benefits, investment and risk management<br />

p roducts and services through offices located in the<br />

US and Canada.<br />

•Ho l l y w o o d’s latest beauty secret is no longer<br />

re s e rved for the rich and famous. Now available in<br />

Essex County, the Leamington TCM Center h a s<br />

added cosmetic acupuncture to complement the<br />

existing services of complete traditional Chinese<br />

medicine and herbal supplements. This pro c e s s<br />

everything you need to know about us is @ bizxmagazine.com<br />

i n vo l ves the insertion of ve ry thin, sterile, disposable<br />

needles into acupuncture points located on the<br />

p a t i e n t’s face to cause local circulation and collagen<br />

p roduction to be stimulated. The natural looking<br />

results are healthy, glowing skin, more radiant and<br />

a c n e - f ree complexion, fine lines and sagging skin are<br />

eliminated and muscles are tightened to pre ve n t<br />

wrinkles. Co-Owner Walter Szymanski states “This is<br />

done with no pain, no side effects, no down time, no<br />

risk of disfigurement or scarring. “ Also available at<br />

the clinic, situated at 69 Talbot St reet East, are specialty<br />

weight loss and smoking cessation<br />

t re a t m e n t s / p ro d u c t s .<br />

HALL OF FA M E<br />

•The Canadian Manufacturing Hall of Fa m e<br />

(CMHOF) has chosen its 2007 inductees: Frank J.<br />

Ha s e n f r a t z, Fo u n d e r, Linamar Corporation o f<br />

Guelph, ON; Peter He d g e w i c k, Fo u n d e r,<br />

In t e rnational Tool Limited of Wi n d s o r, ON;<br />

Ronald D. So u t h e rn, Fo u n d e r / L e a d e r s h i p,<br />

Chairman of the Board, ATCO Ltd. C a l g a ry, AB and<br />

Ro b e rt W h i t e, Labour, Canadian Labour<br />

C o n g re s s, To ronto, ON. Deceased inductees are :<br />

Gene H. Kru g e r, Leadership, President & CEO,<br />

Kruger In c ., Mo n t real, Quebec; Go rdon M.<br />

M c Gre g o r, Fo u n d e r, Fo rd Motor Company<br />

Canada and R. Samuel McLaughlin, Fo u n d e r,<br />

General Motors of Ca n a d a. Complete biographies<br />

on each inductee are available at www. c m h o f.ca. An<br />

induction ceremony and dinner takes place<br />

We d n e s d a y, October 3, 2007 at the St. Clair Centre<br />

for the Arts in Wi n d s o r. For more details email Fre d<br />

So r re l l, fsorre l l @ c m h o f. c a X<br />

B I Z X M A G A Z I N E • S E P T E M B E R 2 0 0 7 1 3


You’ve spent years living in the same house or<br />

apartment, gradually getting it just the way<br />

you want it.<br />

You like the location, know all your neighbours<br />

and appreciate the individual space that<br />

a private residence affords you.<br />

Home maintenance and the bills associated<br />

with it are rising though and you find yourself<br />

increasingly overwhelmed with supporting a<br />

residence that no longer fits your lifestyle.<br />

Friends and family have been suggesting that<br />

you consider moving into a retirement community,<br />

but you have long resisted the idea of<br />

moving into an “old folks home.”<br />

A common fear amongst many seniors is<br />

feeling that by moving into a retirement community<br />

they will be giving up their independence<br />

and downsizing their life.<br />

The image of a senior’s residence as a drab,<br />

stuffy place has drastically changed these days,<br />

as an entire generation of financially independent<br />

seniors are demanding the type of<br />

amenities that they experienced when they were<br />

living on their own.<br />

SENIORS BY THE<br />

NUMBERS<br />

New census data suggests that Canadians<br />

approaching retirement are the fastest growing<br />

demographic in the<br />

country. The aging of<br />

the baby boom generation<br />

has produced more<br />

senior citizens than ever<br />

— over 4.3 million!<br />

To put these numbers<br />

in perspective, in<br />

2006 one out of every<br />

seven Canadians was a<br />

senior. Fifty years ago,<br />

that pro p o rtion was<br />

1 4<br />

about one in 14. Statistics Canada says<br />

there’s a simple reason for the demographics<br />

— Canadians are living longer.<br />

Improved health care technology and a<br />

changing attitude towards a more active<br />

and healthier lifestyle are a big reason for<br />

this trend.<br />

As well, those within the population of<br />

seniors are getting older. Canadians aged<br />

over 80 years were the second fastest growing<br />

group in the most recent census period<br />

— increasing by more than 25 percent to<br />

1.2 million. This burgeoning elderly population<br />

is driving the need for more retirement<br />

residences.<br />

This month’s cover story focuses strictly<br />

on retirement residence living, which is a<br />

flexible lifestyle option for older adults who<br />

want to make their own choices.<br />

We did not profile nursing homes and<br />

homes for the aged (now called “long term<br />

care facilities for the elderly with significant<br />

health care issues requiring a great deal of<br />

care.)<br />

Retirement residence living lets seniors<br />

choose - how much to do, how much to<br />

have done for them, how to spend his/her<br />

time, and with whom to spend it.<br />

They take the work and worry out of<br />

day-to-day living.<br />

B I Z X M A G A Z I N E • S E P T E M B E R 2 0 0 7<br />

HOME “SUITE”<br />

HOME . . .<br />

HOW TO RETIRE<br />

IN STYLE<br />

COVER STORY BY TIM FAIRHURST<br />

Life is good! Residents of Devonshire Seniors’ Residence form a<br />

conga line through one of the elegantly appointed dining rooms.<br />

From left; Ruth Uhlig, 88; Gunter Uhlig, 89; Sr. Mary Lyons, 75;<br />

Jack Dinham, 92; Elaine Longley, 89; Gerry Noel de Tilly, 84 and Sr.<br />

Corinne Gignac, 71. Photo by Rod Denis.<br />

The town homes of Chartwell<br />

Select Royal Oak Village in<br />

LaSalle allow residents to main-<br />

tain independence and enjoy the<br />

convenience of services brought<br />

directly to their doors. All town<br />

homes are one floor (featuring<br />

a cathedral entrance with window)<br />

with two bedrooms and are<br />

available in either 1,030 or<br />

1,060 sq. feet.<br />

THE BUSINESS OF<br />

R E T I R E M E N T<br />

C h a rt well REIT is Canada’s largest<br />

p rovider of seniors’ housing and are one of<br />

the only industry participants offering a<br />

full “continuum of care” across the complete<br />

spectrum of a senior’s housing.<br />

Their complete service offers seniors<br />

e ve rything from independent living, to<br />

re t i rem ent homes to fully serviced longterm<br />

care facilities. With 178 facilities<br />

a c ross Canada and select US locations,<br />

C h a rt well has grown to become a leading<br />

pioneer in re t i rement living for seniors.<br />

C h a rt well operates six locations thro u g hout<br />

the Windsor/ Essex County are a<br />

( De vo n s h i re Se n i o r s’ Residence and Oa k<br />

Pa rk Terrace in Windsor; Classic Oak Pa rk<br />

and Select Royal Oak Village in LaSa l l e ;<br />

Select Oak Pa rk Lakeshore in Belle Rive r<br />

and Chart well Classic Amherstburg). For a<br />

c o m p re h e n s i ve look at Chart well as a company<br />

and links to all of their locations in<br />

the area go to www. c h a rt we l l reit.ca<br />

The popularity of re t i rem ent re s i d e n c e s<br />

also makes them lucrative business inve s tments<br />

as well.<br />

Amica Ma t u re Lifestyles In c .<br />

( w w w.amica.ca) is a publicly traded


Canadian company (TS X : ACC) and is<br />

k n own as Canada’s most innova t i ve operator<br />

of re t i rem ent residences for seniors.<br />

With locations all across Canada, Amica<br />

Ma t u re Lifestyles offers eve rything fro m<br />

p u rely independent living condominiums<br />

to rental re t i rem ent and assisted living<br />

s u i t e s .<br />

Re n zo Barazzuol, Exe c u t i ve Vi c e<br />

President, Business De velopment, states<br />

that, “The seniors’ housing industry has<br />

experienced positive trends and momentum<br />

over the past few years. Based on projected<br />

trends, we believe the outlook for the<br />

sector remains positive . ”<br />

Scheduled to open in the fall of 2009 the<br />

c o m p a n y’s latest location, “Amica at<br />

Wi n d s o r” will be the second project with<br />

its development partner Ma d y<br />

De velopment Corporation. It will be a 5<br />

s t a r, $36 million luxury re t i rement re s idence,<br />

comprised of 155 suites, including a<br />

29 suite Vitalis (assisted living) floor.<br />

Amenities include a grand lobby, a dedicated<br />

home theatre room, an En g l i s h - s t y l e<br />

p u b, a private dining room, a spa salon,<br />

and a Wellness & Vitality Centre .<br />

ACCREDITATION AND<br />

S T A N D A R D S<br />

Although not formally regulated by the<br />

g overnment, the re t i rement home industry<br />

does have a watchdog group in the form of<br />

the Ontario Re t i rement Communities<br />

Association (www. o rc a - h o m e s . c o m ) .<br />

O RCA is a non-profit organization that<br />

was established in 1977 and sets pro f e ssional<br />

operating standards for re t i re m e n t<br />

residences in On t a r i o. It has established 79<br />

s t a n d a rds that have been identified<br />

as critical to the safe operation<br />

of re t i rement residences and<br />

a w a rds accreditation to homes<br />

that consistently meet these stand<br />

a rds. ORCA accredited re t i rement<br />

residences provide care and<br />

s e rvices to over 23,000 seniors<br />

in On t a r i o.<br />

A reas that are re v i ewe d<br />

under the accre d i t a t i o n<br />

p rogram include; safety<br />

and security, emergency<br />

planning, building maintenance,<br />

food serv i c e s ,<br />

housekeeping, laundry, re c re a t i o n<br />

activities, quality of resident care ,<br />

and compliance with legislation.<br />

On-site inspections are carried<br />

out by trained surve yors and ve r i-<br />

fied by an independent third part y.<br />

Pa rticipating member residences must<br />

comply with 100 percent of the standard s<br />

and be accredited eve ry two years. Ho m e s<br />

that participate in ORC A’s accre d i t a t i o n<br />

p rogram demonstrate a commitment to<br />

quality and accountability to their re s idents<br />

and staff.<br />

WHEN IT’S TIME TO MOVE<br />

Years of independence and familiar surroundings<br />

can sometimes create a re l u ctance<br />

to move from the family home into<br />

a re t i rem ent community environment.<br />

A commonly heard phrase when talking<br />

with a senior considering a move is, “I’m<br />

not ready yet.” Many wait too long and<br />

miss out on the friendships and conve nience<br />

that community living can offer.<br />

Stephanie Drysdale, Di rector of<br />

Ma rketing at De vo n s h i re Se n i o r s’<br />

Residence in Windsor explains. “I definitely<br />

recommend touring other re t i rements<br />

homes to compare prices and<br />

amenities. I also recommend trying the<br />

food. Stay for lunch, this will give you a<br />

sense of how meals are pre p a red, how the<br />

s e rvice is and what to expect for menu<br />

selection and pre s e n t a t i o n . ”<br />

A Chart well facility, De vo n s h i re<br />

Se n i o r s’ Residence is located at 901<br />

R i verside Dr i ve East in Wi n d s o r. It offers<br />

a complete range of services including full<br />

s e rvice dining, laundry and housekeeping<br />

s e rvices, health care monitoring and a va r iety<br />

of social activities.<br />

Ha r rowood Seniors Community (no<br />

c u r rent website) is another facility that<br />

offers both independent and assisted living<br />

You never know what can happen at a<br />

retirement home! Harrowood hosted its<br />

first wedding of two residents on July 25,<br />

2007 as Evelyn Morrison and Gerald (Herb) Godden tied the<br />

knot. Standing behind the newlyweds are Mark Lalonde,<br />

Best Man; Reverend Dave Steadman of the Harrow United<br />

Church and Karen Cazabon, Maid of Honour and daughter of<br />

the bride. Photos by Janice Dillman.<br />

B I Z X M A G A Z I N E • S E P T E M B E R 2 0 0 7<br />

»<br />

1 5


out in the county. Located at One Po l l a rd<br />

Dr i ve in Ha r row, it has 70 suites in its main<br />

building and 48 condominium units on the<br />

p i c t u resque seven acre pro p e rt y.<br />

One pro s p e c t i ve resident proclaims that<br />

Ha r rowood, “is like living in Go d’s count<br />

ry”. They currently have openings in the<br />

main building, but the popularity and<br />

appeal of the condos means that there is a<br />

waiting list for these units.<br />

Administrator Carol Chisholm says that<br />

autumn is a popular time for seniors to<br />

m ove. “During the summer months when<br />

it is warm, seniors are busy with their hobbies<br />

and gardens. Once November hits and<br />

the weather starts to turn, many decide that<br />

they don’t want to face another winter and<br />

all of the difficulties of dealing with the elem<br />

e n t s . ”<br />

With an available physician, who visits<br />

twice we e k l y, a family health centre and<br />

dental clinic next-door, residents at<br />

Ha r rowood have all of the necessary serv i ces<br />

at their fingertips.<br />

HOW TO CHOOSE A<br />

RETIREMENT HOME<br />

Although there may be many factors in<br />

deciding to make the move to re t i re m e n t<br />

home living, a big plus is the social aspect<br />

and the impact it can have on one’s health.<br />

Re c reational activities such as card s ,<br />

bingo, shopping trips and other outings<br />

keep residents busy and entert a i n e d .<br />

Jennifer Ibrahim, Di rector of Ma rk e t i n g<br />

at Wi n d s o r’s Central Pa rk Lodge explains,<br />

“ Keeping physically active is an import a n t<br />

aspect of eve ryo n e’s health, but just as<br />

i m p o rtant is mental, social, and spiritual<br />

a c t i v i t y. It’s imperative that a re c re a t i o n<br />

p rogram strike a balance of all these factors<br />

and they meet the needs of the re s i d e n t s . ”<br />

Central Pa rk Lodge (cplodges.com)<br />

offers a variety of activities including trivia,<br />

shopping and sightseeing outings,<br />

e n t e rtainment, craft lessons, spiritual services,<br />

card clubs and more .<br />

Located at 3387 Riverside Dr i ve East,<br />

Central Pa rk Lodge currently has 120 re s idents<br />

housed in a variety of suites with<br />

va rying levels of service and care .<br />

“The range of pricing varies and is<br />

re f l e c t i ve of the individual needs of the re sident,”<br />

says Ibrahim. “Our philosophy is<br />

“age in place”, which is flexible health care<br />

s e rvices to meet the changing needs of our<br />

residents.”<br />

For many, location plays a key factor in<br />

choosing a re t i rem ent home.<br />

Proximity to family, friends, re c re a t i o n<br />

and other conveniences are important to<br />

many seniors and familiarity with an are a<br />

g i ves them a level of comfort that makes<br />

the transition to a re t i rement community a<br />

p o s i t i ve experience.<br />

Shauntelle Flynn Ba r n i e r, Ge n e r a l<br />

Manager of Chart well Select Oak Pa rk<br />

L a k e s h o re says, “We find that a lot of our<br />

residents are from the Te c u m s e h / St. Clair<br />

Beach area. County people want to stay in<br />

the area and like the sense of community<br />

that a residence located in a smaller tow n<br />

o f f e r s . ”<br />

Indeed Chart we l l’s Lakeshore facility at<br />

1700 County Road #22, is proving to be a<br />

popular choice among area seniors. It s<br />

location just outside Belle River means<br />

that many services and conveniences are<br />

readily available.<br />

Oak Pa rk Lakeshore just celebrated its<br />

first year of operation, on May 29th, and<br />

has 93 suites and currently boasts a 90 percent<br />

occupancy rate.<br />

For others, the decision to move into a<br />

re t i rem ent residence may make sense fro m<br />

a financial point of view.<br />

Comparing a monthly budget of<br />

maintaining a private residence to the<br />

a l l - i n c l u s i ve cost of living in a re t i re m e n t<br />

B I Z X M A G A Z I N E • S E P T E M B E R 2 0 0 7 1 7<br />

»


community may be a cost effective way<br />

to both simplify and upgrade one’s quality<br />

of life in the golden ye a r s .<br />

Located at 3955 T h i rteenth St reet in<br />

L a Salle, Classic Oak Pa rk LaSalle is a<br />

member of Chart well Seniors Ho u s i n g<br />

REIT and provides residents with an<br />

independent lifestyle in an elegant setting.<br />

With monthly packages ranging<br />

b e t ween $2,620 and $3,970 depending<br />

on size of suite, Oak Pa rk LaSalle provides<br />

upscale re t i rem ent living with an<br />

a l l - i n c l u s i ve pricing stru c t u re .<br />

Ma rketing Manager Ma ry El l e n<br />

D w yer says, “Ask specifically about pricing<br />

in relation to what your needs are .<br />

Ha ve a list of the types of things you need<br />

help with and see if these services are provided<br />

and what they cost. You may find<br />

that services like bathing assistance, for<br />

example, are an extra charge. Fi n a l l y, feel<br />

f ree to speak to the residents and ask them<br />

about how they like living there . ”<br />

Classic Oak Pa rk LaSalle can prov i d e<br />

e ve rything from 24 hour call bell monitoring<br />

and medication administration, to<br />

housekeeping, linen and laundry serv i c e .<br />

They enjoy a high occupancy rate but currently<br />

have a few suites ava i l a b l e .<br />

Many residences have packages of serv i c-<br />

1 8<br />

At the Royal Marquis Retirement Residence, it’s not just<br />

another meal! The menu includes chicken breast stuffed<br />

with spinach & pine nuts and poached salmon with<br />

Dutch potatoes & green beans! From left: Doug Lepain,<br />

Support Services Manager; Ann Steinman, resident; Chef<br />

Dave Bodlack; Olga Tarailo, resident and Michelle<br />

Falconio, General Manager. Photo by Rod Denis.<br />

es for va rying levels of need and mobility.<br />

Kingsway Arms at Maisonville Court ,<br />

245 Dro u i l l a rd Road in Windsor offers an<br />

independent program for people that can<br />

still take care of most basic needs.<br />

Some services, such as meals may be<br />

p rovided, while the residents will addre s s<br />

others like laundry and medical re s p o n s ibilities,<br />

themselve s .<br />

K i n g s w a y’s support i ve program prov i d e s<br />

an elevated level of care and superv i s i o n<br />

and can relate to things like nursing assessment<br />

and consultation, bathing assistance<br />

and full housekeeping, laundry and linen<br />

B I Z X M A G A Z I N E • S E P T E M B E R 2 0 0 7<br />

s e rvice. Their “Aging in Pl a c e” pro g r a m<br />

matches services to the needs of the indiv<br />

i d u a l .<br />

Exe c u t i ve Di rector at Kingsway Arms<br />

( w w w.kingswayarms.com), Connie<br />

Mc Intosh explains, “Aging in Place offers<br />

seniors the opportunity to purc h a s e<br />

additional services that may be re q u i re d<br />

as their needs change, allowing them to<br />

continue to reside in a re t i rement home.<br />

Also, Aging in Place is based on individual<br />

care and services needs, thro u g h<br />

a s s e s s m e n t . ”<br />

Ensuring that you or your loved one<br />

will be taken care of properly is of paramount<br />

importance when it comes to<br />

selecting a new home.<br />

Ask if the home is accredited and<br />

request a tour of the facility. Take note of<br />

things like cleanliness, general maintenance<br />

and watch to see how the re s i d e n t s<br />

interact with the staff.<br />

Erie Glen Manor (www. d i ve r s i c a re. ca) is<br />

a 75 room re t i rement residence nestled on<br />

the shores of Lake Erie in Leamington,<br />

On t a r i o. Located at 119 Robson Road, the<br />

facility is owned by Di ve r s i c a re Canada<br />

and is the proud recipient of the 2001 and<br />

2006 National Quality Institute Aw a rd for<br />

Exc e l l e n c e .<br />

»


Heather Fontaine, Administrator at<br />

Erie Glen explains, “Our dietary staff<br />

p rovides three home cooked meals eve ry<br />

d a y, and you get to choose between two<br />

e n t rees. An island is set up to prov i d e<br />

residents and their guests with complim<br />

e n t a ry re f reshments 24 hours a day.<br />

We also offer weekly church serv i c e s ,<br />

on-site banking and a tuck shop. ”<br />

Erie Glen Manor offers small and<br />

large private rooms. They also have two<br />

room apartments available, which are<br />

ideal for couples. Erie Glen curre n t l y<br />

does not have any vacancies, but are<br />

accepting names for their waiting list.<br />

Royal Ma rquis Re t i rem ent Re s i d e n c e<br />

( w w w. re s i d e n c e s a l l e g ro.com) is an<br />

A l l e g ro development, nestled just off<br />

How a rd Avenue and directly across fro m<br />

De vo n s h i re Mall at 590 Grand Ma r a i s<br />

East. Royal Ma rquis currently has 83 occupied<br />

units with a limited number of suites<br />

a vailable for occupancy.<br />

Michelle Falconio, General Manager at<br />

Royal Ma rquis says, “The costs range fro m<br />

$2,500 to $3,900 per month and includes<br />

all amenities. T h ree meals a day are serve d<br />

in the formal dining room, and a cafe &<br />

b i s t ro bar, full service spa/salon, library, bill<br />

i a rds room & fitness centre, are all ava i lable<br />

for use by residents. All suites have a<br />

kitchenette complete with fridge and fre eze<br />

r, individual climate control, telephone,<br />

and a full range of social and re c re a t i o n a l<br />

p ro g r a m s . ”<br />

2 0<br />

SAFE AND SECURE<br />

Safety and security are important re a s o n s<br />

why many people choose to move into a<br />

re t i rement home.<br />

For residents wanting re t i rem ent living<br />

in a safe, small town county setting, Allegro<br />

has two county developments, Leamington<br />

C o u rt (1 He n ry Avenue) and Kingsville<br />

C o u rt, 240 Main St re e t .<br />

A popular activity for the residents of Kingsville Court is<br />

to gather around the piano for a sing-song. From left<br />

are: Jack Hart; Kim Hofman; Dorothy Coulter; Elizabeth<br />

Macnab, General Manager, and Louise Tiessen. Photo by<br />

Janice Dillman.<br />

Kingsville Court sits on a 10 acre pro pe<br />

rt y. Residents enjoy all of the conve niences<br />

and charm of living in a small tow n ,<br />

but with the added peace of mind and<br />

security of community living.<br />

“ Our residents are free to come and go<br />

as they please, just as they would live in a<br />

house or apartment,” explains El i z a b e t h<br />

Ma c n a b, General Manager of Kingsville<br />

C o u rt. “They invite guests whenever they<br />

want, to their units. We lock our doors at<br />

9 p.m. nightly, after which guests are<br />

b u z zed in. The residents of Kingsville<br />

C o u rt feel safe and secure because there is<br />

always someone on site 24/7.”<br />

Many facilities such as Kingsville Court<br />

( w w w. re s i d e n c e s a l l e g ro.com) provide re s idents<br />

that are prone to wandering off,<br />

with GPS bracelets to help police locate<br />

the resident if he/she becomes lost.<br />

Another ve ry important aspect of re s ident<br />

security is fire protection and emergency<br />

pro c e d u res.<br />

Having an effective plan in place in case<br />

of emergency is of vital importance where<br />

elderly people are invo l ve d .<br />

C h a rt well Select Royal Oak Village is<br />

another Chart well managed facility and<br />

B I Z X M A G A Z I N E • S E P T E M B E R 2 0 0 7<br />

can be found at 2400 Sandwich We s t<br />

Pa rkway near the Windsor Crossing outlets.<br />

Royal Oak Village offers a re t i re m e n t<br />

residence as well as townhouse packages.<br />

Both are fully monitored and serviced by<br />

the trained staff.<br />

Ma rketing Manager Chelsea Bl a c k<br />

states, “In the main building, all suites are<br />

equipped with sprinklers, heat sensors<br />

and smoke detectors. We hold monthly<br />

f i re drills with resident participation. T h e<br />

systems and the drills are in compliance<br />

with the Ontario Fi re Safety Code. T h e re<br />

a re smoke detectors in the town homes as<br />

we l l . ”<br />

For people that may not be sure about<br />

m oving into a managed facility, Roy a l<br />

Oak Village offers trial stays and encourages<br />

potential guests to take advantage of it<br />

to get a feel for what it would be like to live<br />

t h e re .<br />

ENJOYING YOUR REWARD<br />

Re t i rement is meant to be your rew a rd for<br />

a lifetime of work.<br />

It is a time to enjoy life without schedules,<br />

deadlines and pre s s u re.<br />

Many residents we talked to are more<br />

a c t i ve than they have ever been and enjoy<br />

a wide circle of friends in their new<br />

c o m m u n i t y.<br />

A re t i rement residence might be just the<br />

thing to free up your time for relaxation or<br />

re c reational activities and lighten the load<br />

as you travel through the “golden ye a r s” .<br />

If you have a parent, grandparent or<br />

l oved one that is considering the move to a<br />

re t i rement community, tell them to cast<br />

aside any pre - c o n c e i ved notions about seni<br />

o r s’ homes and pay a visit to any one of the<br />

fine establishments in the area.<br />

A whole new world is waiting to enrich<br />

his/her life and make re t i rem ent the re l a xing<br />

and enjoyable experience that it should<br />

b e .<br />

X


Hans Koehnke’s life story reads like an action<br />

movie, drama and documentary all rolled into<br />

one. Adventure on the<br />

high seas, visiting<br />

exotic foreign ports,<br />

and living a life on<br />

the water, has<br />

always been the<br />

p re f e r red way of<br />

life for Koehnke.<br />

The memory<br />

of this 84 year old<br />

is still sharp as he<br />

rattles off the<br />

dates of milestones<br />

in his life with clarity,<br />

as if they happened yesterday.<br />

Born in 1923 in Germany, Koehnke had a<br />

yearning for adventure at an early age. Having<br />

completed school, he went to work on the<br />

farms and in coal mines, in the area. After<br />

being turned down for enlistment in the army<br />

because of his age (he was 15 at<br />

the time) he headed down<br />

to the local shipping port<br />

and was hired on a merchant<br />

navy vessel as a<br />

mess boy.<br />

With barely enough<br />

time to say goodbye to<br />

his family, Koehnke was<br />

steaming his way to<br />

Australia in what would be<br />

the beginning of a wild<br />

roller-coaster ride of adventure, danger and<br />

fate. He would visit places such as Singapore,<br />

Bombay, Japan, and London, as he travelled<br />

the world as a seaman and stowaway on ships<br />

from around the globe.<br />

Once, Koehnke and three friends stowed<br />

away on a Japanese ship, ending up in<br />

HANS KOEHNKE – SAILING ALO N G<br />

BY TIM FA I R H U R S T<br />

Welcome to Senior Stars, a monthly spotlight on a special senior with life experiences and<br />

stories to share, wisdom to impart and maybe even a laugh or two.<br />

province of East Java. They spent<br />

seven days in a work camp for<br />

their “c r i m e” and Ko e h n k e<br />

caught Malaria to boot!<br />

THE CANADIAN DREAM<br />

On Ko e h n k e’s arrival in<br />

Halifax in 1942, he was thrown<br />

in the brig at Petawawa because of<br />

his German nationality. Wo r l d<br />

War II was going on at the time,<br />

but he soon was free and putting<br />

his mess skills to work as a cook for<br />

lumber camps in No rthern On t a r i o ,<br />

along the South River.<br />

“All of the men worked very hard,” explains<br />

Koehnke. “Much of the work was done by<br />

hand and injuries were common. We once had<br />

to carry a fellow over a two hour walk to get<br />

him to where he could be picked up for medical<br />

treatment.”<br />

Koehnke would travel around and worked<br />

as a butcher and a baker. But, by 1966, he was<br />

working back on the water as a<br />

cook, on a boat owned by<br />

Irving Oil. Once again his<br />

prowess in the kitchen had<br />

him preparing and cooking<br />

three meals a day for the busy<br />

crew.<br />

One day, a Canadian<br />

Coast Guard Captain walked<br />

through Koehnke’s area and,<br />

impressed by the cleanliness and<br />

sense of order, offered him a job on the spot.<br />

For the next 18 years Koehnke would work<br />

on the Coast Guard cutter Thomas Cartin<br />

managing the kitchen, cooking, cleaning and<br />

doing laundry for the crew. The Thomas<br />

Cartin travelled the East Coast and Great<br />

Lakes performing ice breaking duties and<br />

tending buoys.<br />

“I cooked for 12 people<br />

on the boat –we were like a big<br />

family,” Koehnke recalls.<br />

THE NEXT CHAPTER<br />

After his retirement from<br />

the Coast Gu a rd in 1987,<br />

Koehnke lived in Amherstburg<br />

in a house that, fittingly, was<br />

equipped with a lighthouse.<br />

He was married twice and<br />

also lived with a woman in his<br />

later years. Koehnke has one child<br />

living in the US and two overseas.<br />

Since his move, in December 2005, to<br />

C h a rt well Classic Oak Pa rk Re t i re m e n t<br />

C o m m u n i t y, 3955 T h i rteenth St reet in<br />

LaSalle, he has become a popular figure with<br />

both residents and staff.<br />

Ko e h n k e’s apartment<br />

is decorated<br />

with a nautical<br />

theme and<br />

the many pict<br />

u res, award s<br />

and memorabilia,<br />

serve to<br />

document his<br />

life story in a<br />

unique way.<br />

He regularly<br />

re s e a r c h e s<br />

many of the<br />

places he has<br />

visited on his<br />

computer and is compiling his<br />

memoirs to write a book about his life.<br />

Hans Koehnke is proof that sometimes life’s<br />

path is not always easy, but through a hard<br />

work ethic and a positive attitude, he has<br />

carved out his own niche in the world and had<br />

a lot of fun along the way.<br />

Surabaya, the capital city of the Indonesian X<br />

B I Z X M A G A Z I N E • S E P T E M B E R 2 0 0 7 2 1


2 2<br />

B I Z B I T S<br />

FAVOURS CRIPPLE<br />

By R i c h a rd Ro s e n t h a l<br />

Many years ago, when I was very new to<br />

the business world, I was working for<br />

Mike Sumner, in the printing business, as<br />

an apprentice printer. Sumner became my<br />

mentor and second father as my parents<br />

had moved to Florida a couple of years<br />

earlier leaving me in Windsor to finish<br />

school and fend for myself.<br />

Times were different then, at the beginning<br />

of the sixties, and young people were<br />

much “older” than they are today. Many<br />

married right out of high school and had<br />

families right away. Women were still<br />

found predominantly in the home raising<br />

the children, with rare exception.<br />

Mike Sumner was a very community<br />

minded individual who lived life large and<br />

described himself as a “businessman who<br />

did business like a poet” and a “poet who<br />

wrote poetry like a businessman.” He was<br />

a very unusual man and became the primary<br />

guide for my life.<br />

One of the lessons he taught me was,<br />

“Never do anyone a favour or you will be<br />

indebted to them for the rest of their life.”<br />

It seemed a strange thing for someone<br />

who was known to have helped hundreds,<br />

if not thousands, of people over the years<br />

to say to me while at the same time<br />

encouraging me to be active in charity<br />

work and community service.<br />

But what did he really mean?<br />

Another way to state the same principle,<br />

and perhaps one easier to understand<br />

immediately, is the old proverb, “Give a<br />

man a fish and you’ll feed him for a day.<br />

Teach a man to fish and you’ll feed him<br />

for a lifetime.”<br />

This is the concept of self-dependency.<br />

It is critical in business and in life to help<br />

people achieve independence. Give them<br />

a hand up by teaching them to fend for<br />

themselves, not a handout that causes<br />

them to come back for more and robs<br />

them of their own self worth.<br />

This concept is ve ry powe rful and<br />

applies to business decisions as well.<br />

Early in my management career one of<br />

my reports came to me for a decision on<br />

something he could very well handle<br />

himself. Feeling self-important, I forgot<br />

the lesson and immediately handed down<br />

my “lofty decision” on the matter. The<br />

very next day the same person was back<br />

with a similar request. Then I remembered<br />

the rule. My report was told that<br />

while I had done “his job” for him yesterday<br />

I had no intention of doing it any<br />

longer and that he was perfectly capable<br />

of managing his own area without me.<br />

The result was a happier, more selfconfident<br />

employee and I was able to<br />

focus my attention on other things that<br />

were more relevant to the general management<br />

of the business.<br />

Two decades later, in my second career,<br />

our company was involved in importing<br />

skilled engineers and designers from the<br />

United Kingdom to work in Canada.<br />

My employer, Mel Lawn, had established<br />

a procedure for welcoming the new<br />

residents that seemed very stringent to<br />

me. Basically, we supplied a hotel for a<br />

few days, copies of the local newspaper<br />

for them to find living accommodations<br />

and a written guide covering such topics<br />

B I Z X M A G A Z I N E • S E P T E M B E R 2 0 0 7<br />

as banking, health care, etc. We were not<br />

to “baby” the newcomers but force them<br />

to make it on their own.<br />

I thought that was ve ry cold and<br />

unkind so, forgetting the principle I had<br />

learned previously, took one of the new<br />

employees around in my car, helping him<br />

look for accommodation and set up his<br />

banking requirements. It was not long<br />

after that I realized my error.<br />

The new employee was calling me all<br />

the time for help with things he should<br />

and could complete on his own. I had created<br />

a dependency that was not a favour at<br />

all but served to cripple the very person I<br />

sought to help.<br />

These are just two examples and I am<br />

sure <strong>Biz</strong> X readers can think of many similar<br />

occurrences in their own experiences –<br />

both as a receiver and a giver of a “favour”.<br />

So let’s really help and create independent<br />

individuals who can function on their<br />

own and go on to help others in the same<br />

way. X<br />

R i c h a rd Rosenthal is a re t i red exe c u t i ve who led thre e<br />

successful companies in Ontario and Michigan. Hi s<br />

business career began as an apprentice printer at Su m n e r<br />

Press where he became one of the partners as well as<br />

President of the company. He then served as Exe c u t i ve<br />

Vice President of MEDA Limited and completed his<br />

w o rking career as President and C.E.O. of Ricard o<br />

MEDA Technical Se rvices in Michigan. He holds an<br />

M BA from the Un i versity of Windsor and stro n g l y<br />

b e l i e ves that any business decisions should place the we lf<br />

a re of employees first. The result will always be a<br />

s t ronger profitable organization. Richard dedicates significant<br />

time to community service and is curre n t l y<br />

a c t i ve with Ro t a ry, Ce n t res for Seniors and as<br />

En t e rtainment Coordinator for the ve ry successful<br />

Windsor Elvis Fest. He is a Past President of United Wa y,<br />

The Hospice, Windsor Jewish Community Council and<br />

has served on the boards of many local and national<br />

o r g a n i z a t i o n s .


B I Z X M A G A Z I N E • N O V E M B E R & D E C E M B E R 2 0 0 5 2 3<br />

B I Z X M A G A Z I N E • S E P T E M B E R 2 0 0 7 2 3


A p p a r e l .<br />

C a l e n d a r s .<br />

Tote bags.<br />

Mouse pads. Pens.<br />

Mugs. Promotional products<br />

are valuable communication<br />

tools when it comes to building<br />

your brand, recognizing employees, boosting<br />

sales and marketing company events. As<br />

part of an overall marketing program, they<br />

can grab attention, generate goodwill and<br />

reinforce messages.<br />

Since promotional products are often useful<br />

or decorative and may be imprinted with<br />

a logo or message, business professionals use<br />

them for everything from trade show giveaw<br />

ays and announcing new services to<br />

extending holiday wishes.<br />

According to the Promotional Products<br />

Association International (PPAI), the promotional<br />

products industry is now an $18<br />

billion business worldwide. A recent PPAI<br />

study showed:<br />

• 55 percent of respondents keep their promotional<br />

products for more than one year.<br />

• 76 percent could recall the advertiser’s<br />

name on the promotional product that they<br />

had received within the past 12 months.<br />

• 75 percent kept their promotional products<br />

because they were useful.<br />

Planning is critical to successfully integrate<br />

promotional products into a communications<br />

program or company event. Here are<br />

some helpful guidelines to developing an<br />

2 4<br />

THE POWER OF PRO M OTIONAL PRO D U C T S<br />

effective program:<br />

1. Define a specific objective. The first<br />

step is to clarify the program’s purpose,<br />

whether the goal is to build excitement for a<br />

new company program, recognize employee<br />

achievements at an annual meeting or boost<br />

sales with current customers.<br />

2. Determine a workable distribution<br />

plan to a targeted audience. Distribution of a<br />

promotional product is as important as the<br />

item itself. A carefully executed distribution<br />

plan significantly increases the effectiveness<br />

of promotional products.Will they be part of<br />

a direct mail campaign? Or, used as a handout<br />

at the trade show?<br />

3. Create a central theme.The theme and<br />

the promotional product should tie in with<br />

the objective of the event or pro g r a m .<br />

Creating a recognizable logo and using consistent<br />

colours for all aspects of your campaign<br />

– from promotional products to printed<br />

materials – help to create a more powerful<br />

impression.<br />

4. Match your promotional product with<br />

the theme. For instance, if your company’s<br />

conference includes a dinner meeting at a<br />

yacht club, consider a nautical theme for<br />

your promotional item that suits your organization<br />

and reflects the flavour of the conference’s<br />

location.<br />

5. Don’t pick an item based solely on<br />

uniqueness, price or perceived value. Don’t<br />

fall prey to the latest trends or fads. And<br />

remember that audience perceptions of a gift<br />

B I Z X M A G A Z I N E • S E P T E M B E R 2 0 0 7<br />

are not exclusively cost related.According to<br />

PPAI, the leading three categories of promotional<br />

products are: wearables (hats, t-shirts,<br />

etc.), writing instruments and calendars.<br />

6. Check imprinting quality or embroidery.<br />

Some products look great but the quality<br />

of the imprinting or embroidery is not<br />

the best. Ask your printer to obtain an<br />

imprint sample comparable to your job, or, in<br />

the case of embroidery, obtain an embroidery<br />

sample of your artwork to review and<br />

approve.<br />

With more than 660,000 pro m o t i o n a l<br />

products to choose from, work with a printer<br />

that has access to an array of products<br />

and product lines. Regardless of your purpose,<br />

make sure you select promotional<br />

products that are worth keeping. From pens<br />

to t-shirts to coffee mugs, these effective<br />

marketing tools are a tangible representation<br />

of your company or organization. Make sure<br />

they send the right message. X<br />

Joe Haddad is co-owner of Allegra Print & Imaging at<br />

1800 Huron Church Road in<br />

Windsor and Allegra Print &<br />

Imaging at 1302 Anderson in<br />

Clawson, Michigan. He consults<br />

with businesses and<br />

organizations about their<br />

communications needs. Haddad<br />

has been helping businesses<br />

d evelop their marketing and<br />

other printed materials fo r<br />

m o re than 19 ye a r s . For info r m a t i o n , visit the<br />

company’s website at www.allegra-di.com, or send an<br />

e-mail to joehaddad@allegraprinting.ca.


K E E P YO U R M O T O R R U N N I N ’<br />

Car Talk By Kevin Mc C a b e<br />

You’ll all remember a few issues ago I wrote<br />

about my loving wife, the Gadget Queen.<br />

About her penchant for any and every gimmicky<br />

thing that comes along. Well the<br />

GQ is positively in her glory. She has a new<br />

(previously-owned) car. And it talks to her.<br />

My wife purposely sticks the key in the<br />

ignition before closing the door so she can<br />

be told, “Your keys are in the ignition!”<br />

She starts the car, revelling in hearing,<br />

“Please fasten your seat belt.” I don’t think<br />

her life will be complete until the car has<br />

uttered every phrase in its repertoire!<br />

Whether you’ve got a car that actually<br />

“talks” to you or not, there are all sorts of<br />

things your car can `tell’ you without it<br />

uttering a word.<br />

Under the heading of “obvious” is the gas<br />

gauge. No gas, no go. And unless you’re out<br />

to break the record for walks to the gas station<br />

that a friend of mine currently holds,<br />

you won’t let<br />

that happen.<br />

In second<br />

place in the<br />

obvious column,<br />

is the<br />

t e m p e r a t u re<br />

gauge. As a<br />

re s p o n s i b l e<br />

car ow n e r,<br />

I’m sure you<br />

check the<br />

coolant level<br />

from time to<br />

time. (Come<br />

on now, no<br />

snickering in the back row!)<br />

David Santing of Sa n t i n g’s OK Ti re<br />

Stores, 3666 Walker Road in Windsor says,<br />

“Rising (or even falling) temperatures in<br />

the cooling system of your car tell you that<br />

there’s an immediate need for help.” Just<br />

like when your own temperature’s out of<br />

whack, it’s time to see a doctor!<br />

What other signs are there? Well how<br />

about the steering wheel? “Huh?”, you ask.<br />

When you drive down the road, do you<br />

find that the steering wheel is turned a little<br />

(or sometimes a lot) in one direction or<br />

the other to keep the car going straight?<br />

The car can be telling you any number of<br />

things. It might be nothing more than a<br />

crown shape to the road.<br />

Or is a front tire low on air pressure? “It’s<br />

less likely when you’ve got them filled with<br />

nitrogen,” says Santing.<br />

Perhaps it is a worn tie rod or ball joint<br />

causing that wheel to be cro o k e d ?<br />

“ So m e t i m e s”, says Brian Best of Allchin<br />

Brake & Steering Se rvice, 621 Te c u m s e h<br />

Road in Wi n d s o r, “it can simply be that<br />

yo u’ve caught a particularly big pothole<br />

and the front end is just plain out of alignm<br />

e n t . ”<br />

Wait, we’re not through. What happens<br />

when you put on the brakes? Does yo u r<br />

car want to turn the corner when there<br />

i s n’t one there? You could have one brake<br />

t h a t’s not working properly at all!<br />

Di s c overing that after yo u’ve walked away<br />

f rom a pileup in rush hour traffic could be<br />

a real bummer.<br />

Does your car sing? The eve r - p o p u l a r<br />

metallic serenade? T h a t’s a cry for help in<br />

any key.<br />

Do you find yourself mashing down on<br />

the brake pedal farther than you do the<br />

gas pedal?<br />

Best says,<br />

“The distance<br />

b e t ween yo u<br />

and disaster<br />

can be that<br />

little space<br />

b e t ween yo u r<br />

foot and the<br />

f l o o r. ”<br />

Ha ve yo u<br />

e ver looked at<br />

your tires?<br />

Yes, they’re<br />

round. Ye s ,<br />

t h e y’re black.<br />

Yes, there are four of ‘em! I’m talking<br />

about the tread faces – where the ru b b e r<br />

literally meets the road. Go ahead, have a<br />

look.<br />

See all the little zigzag lines? T h e re is a<br />

reason. They help the tire “get a grip” on<br />

the road; they help squeegee water out<br />

f rom under the tire when it’s raining and<br />

they help slow the car down when yo u<br />

step on the brakes.<br />

Now, look closely at the tread near the<br />

edges of the tire. Is one side a little<br />

smoother than the other?<br />

The tire, and the car are telling you that<br />

you need to have the front suspension<br />

checked out. So m e t h i n g’s worn, somet<br />

h i n g’s out of line.<br />

See? Your car can speak volumes without<br />

ever saying a word – and we’ve bare l y<br />

got through volume one!<br />

X<br />

B I Z X M A G A Z I N E • S E P T E M B E R 2 0 0 7 2 5


It’s amazing what you are finding as you<br />

clear things out for the eventual move.<br />

The basement is nearly fully packed<br />

away and the bare walls reveal marks and<br />

scratches that you can’t remember. It’s especially<br />

discouraging as you recall the hours<br />

that you endured down here last year dry<br />

walling with the neighbour.<br />

You expected to showcase a beautifully<br />

renovated basement family room just waiting<br />

to be fought over by all of yo u r<br />

prospective buyers. However, this hasn’t<br />

been the case.<br />

You’ve taken a chance and decided to put<br />

the place on the market even though you<br />

haven’t started actively searching for your<br />

new home yet. You have a back-up plan of<br />

course. You have a place that you can rent<br />

on a monthly basis if your current home<br />

sells as quickly as you anticipate. How<br />

could it not sell fast?<br />

You’ve renovated everything. The place<br />

looks great and most everything has been<br />

updated. As long as you keep the neighbour<br />

occupied on the open house days you<br />

figure it’ll go pretty quick. So, you’ve been<br />

taking him golfing, bike riding, and all<br />

sorts of other activities, every Sunday, as<br />

though you have been awarded partial custody<br />

of him! Eventually one Su n d a y<br />

became two, then three, then four.<br />

As you pay both of your entry fees to the<br />

local waterslide and watch the neighbour<br />

admiring the waterproof stamp on his<br />

hand, you can’t help but wonder out loud,<br />

“Is my house ever going to sell?”<br />

The neighbour sets down his soft pack<br />

beer cooler and says, “You know buddy,<br />

maybe you need someone to come out and<br />

stage your house for you.” You inquire as<br />

you start up the waterslide stairs, “Who<br />

stages a house and what does it involve?”<br />

He replies while readying to launch head<br />

first down the slope, “They come in and<br />

make sure you have the place ready to be<br />

shown.”<br />

2 6<br />

ASK THE EXPERTS<br />

The World Is A Stage!<br />

By Da ve Ha l l i d a y<br />

You think that you couldn’t<br />

possibly have your house in any<br />

better condition for listing than<br />

you do, but you look up a few<br />

“Stagers” anyways. It has to be<br />

better than the plans the neighbour<br />

has for you for next Sunday!<br />

We sought the assistance of De n i s e<br />

Hotson of Styled To Sell by Ja d e n<br />

Incorporated, 9559 Walker Road in<br />

McGregor. Styled To Sell has been assisting<br />

local home sellers since April of 2005 and<br />

we decided to draw upon some of Hotson’s<br />

expertise in our pursuit of a bidder for our<br />

friend’s home.<br />

Hotson earned the title of Certified<br />

Stager through a Staged Homes certification<br />

course. Staging is a federal registered<br />

t r a d e m a rk of St a g e d Hom es.com in<br />

Canada and the US.<br />

What are the main benefits of home<br />

staging? She replies, “By staging you’re<br />

taking things away (and usually a lot of<br />

things) so a buyer can see the room’s<br />

potential.” Hotson adds, “Sluggish sales<br />

syndrome? Not when you stage. Stage your<br />

home now rather than reducing it later.”<br />

What are some of the basic techniques?<br />

“Cleanliness sells, if you can smell<br />

it, you can’t sell it.” She indicates and adds,<br />

“A Stager will give the home a perspective<br />

of space, create room focal points and a<br />

warm welcome for a buyer.”<br />

What should I expect from a Stager?<br />

“You should expect the truth,” she states,<br />

adding, “We all personalize our homes but<br />

that copy of Playboy magazine in the bathroom<br />

is a definite no-no!”<br />

Can you describe the beginning stage<br />

of the process? “I will outline a room-byroom<br />

process through packing, storing,<br />

and rearranging. I also outline a detailed<br />

list of do’s and don’ts to give the home a<br />

competitive edge in a competitive market.”<br />

Are your services limited to the home’s<br />

interior? “No – curb appeal is important.<br />

B I Z X M A G A Z I N E • S E P T E M B E R 2 0 0 7<br />

First impressions start outside and can<br />

make the difference between a buyer getting<br />

out of their car or not.”<br />

You have to admit the Stager’s work has<br />

produced many more positive comments<br />

than you were receiving previously.<br />

It turns out that the way you had the<br />

home set up was perfect for you, but not<br />

necessarily the way your prospective buyers<br />

would want it.<br />

A lot of your favourite things have been<br />

packed away to allow the potential purchasers<br />

to wander freely as they plot the<br />

best furniture layout.<br />

Unfortunately, the current open house<br />

still requires you to whisk the neighbour<br />

away from the potential buyers. After all,<br />

the Stager did say you were to ensure that<br />

anything distracting or in poor taste be<br />

removed prior to a showing of the home!<br />

So, you jumped in the neighbour’s car.<br />

He drove for what seemed like forever<br />

down a gravel road. You have to admit you<br />

were starting to worry.<br />

The car came to a stop and he says, “We<br />

hike from here.”<br />

In the clearing ahead you see an odd<br />

looking hut-like structure with steam rising<br />

from a small flap on its side. An older<br />

Native North American is sitting out front.<br />

The neighbour says with a smile, “Buddy<br />

t h e re is nothing more cleansing than<br />

spending an afternoon baring your soul in<br />

a traditional Indian Sweat Lodge!”<br />

The older gentleman adds, “You can be<br />

honest and share true opinions of each<br />

other within these walls.”<br />

You reply, “It’s a good thing we’re in a<br />

forest because we’re gonna need a lot of<br />

wood!”<br />

X


B I Z X M A G A Z I N E • S E P T E M B E R 2 0 0 7 2 7


2 8<br />

A R T M A T T E R S<br />

The Importance Of Business<br />

And Special Events<br />

By Sh e ryl Da v i e s<br />

Once again the local community came out in<br />

full force to attend summer festivals and outdoor<br />

special events in Canada South.<br />

Whether it was a Windsor Symphony concert<br />

on the waterf ront, food sampling at Fe s t i va l<br />

Ep i c u re, or a night at Bluesfest – while being<br />

e n t e rtained by a Grammy award-winner – by<br />

attending these festivals, you are enhancing the<br />

local economy and the businesses who prov i d e<br />

the necessary and much appreciated sponsorship<br />

to host these re s p e c t i ve eve n t s .<br />

Business plays a great role in the arts scene<br />

that you are enjoying. Its investment in the art s ,<br />

via sponsorship, can energize a city or region and<br />

h a ve positive and wide-reaching effects by cre a ting<br />

innova t i ve partnerships. By promoting a<br />

business brand through products or services, a<br />

business can highlight the name and image of<br />

that company through an association with that<br />

niche market that an event can delive r.<br />

To d a y, businesses re c o g n i ze the need to think<br />

outside the box and the arts can do that for<br />

them! In fact, the Ha rva rd Business Re v i ew<br />

( Fe b ru a ry ‘04) made this statement that an<br />

“ M FA (Master of Fine Arts) is the new MBA!”<br />

It re p o rts, “Businesses are realizing that the only<br />

way to differentiate their goods and services in<br />

t o d a y’s overstocked, materially abundant marketplace<br />

is to make their offerings transcendent,<br />

physically beautiful and emotionally compelling.”<br />

The economic future of a business<br />

depends on its re s o u rcefulness to create we a l t h<br />

by motivating innovation, creativity and entrep<br />

re n e u r s h i p.<br />

T h e re are many reasons that businesses sponsor<br />

the arts, and they can include<br />

a d ve rt i s i n g / m a rketing opportunities, client<br />

d e velopment, corporate relationships, public<br />

relations, product sampling and access to a target<br />

audience. This allows a business the opportunity<br />

to propel its brand awareness, while<br />

d e veloping networking opportunities in ord e r<br />

to generate sales.<br />

Companies can also purchase tickets for performances,<br />

concerts and special exhibitions and<br />

g i ve them as special gifts. By making arts activities<br />

a part of their business’ special events, they<br />

can also encourage their employees to vo l u n t e e r<br />

their expertise within the artistic community.<br />

As a business ow n e r, your services to an<br />

organization or festival could include donating<br />

space for fundraising events, catering, print<br />

B I Z X M A G A Z I N E • S E P T E M B E R 2 0 0 7<br />

s e rvices, office equipment, marketing and we b<br />

technology; all items which would be we l c o m e d<br />

with open arms, as you establish your company<br />

as a community leader.<br />

Should a business be interested in a cre a t i ve<br />

p a rt n e r s h i p, owners have the power to spark<br />

many diverse activities, while propelling their<br />

corporate image. Their participation can make a<br />

p o s i t i ve impact on their company, while contributing<br />

to this are a’s quality of life.<br />

Simply put, a strong and diverse arts community<br />

with business investment makes Wi n d s o r<br />

and Essex County a better place to live and it<br />

a l l ows business an opportunity to give something<br />

back to the community, while investing in<br />

the local scene. The arts have the ability to<br />

i n s p i re business people because good business<br />

and great art together create a richer and more<br />

dynamic society.<br />

X<br />

Sh e ryl Davies is proudly serving her second term as Vi c e<br />

President of the Arts Council Windsor & Region (AC W R :<br />

1942 Wyandotte St reet East, www. a c w r.net, is a not-forp<br />

rofit organization that enriches the quality of life for all<br />

by strengthening the arts and the community thro u g h<br />

leadership, education and promotion).<br />

Davies is also the Publisher of The Wedding Gu i d e<br />

Wi n d s o r / Essex County, www. t h e we d d i n g g u i d e . c a ,<br />

Canada South’s Official Bridal Guide, now celebra t i n g<br />

its 15th year serving area brides. She is also one of the promoters<br />

of Bluesfest In t e rnational and a founding member<br />

of the Canada South Fe s t i val Ne t w o rk, which she is currently<br />

serving as Se c re t a ry.


WELCOME TO HARROW, ONTARIO<br />

Ha r row is a town where businesses make a point of<br />

t reating their customers in a friendly, old-fashioned<br />

m a n n e r.<br />

Ha r row’s community pride and warm hospitality<br />

was the driving force behind the creation of the<br />

Sh o res Of Essex Re s o u rce Corp. (SOERC) Tro l l e y<br />

Tours (www. s o e rc.ca).<br />

O ve rf l owing with excitement to showcase their<br />

many regional attractions, a group of pro a c t i ve, independent<br />

business owners purchased the He r i t a g e<br />

Tro l l e y. It is used to shuttle visitors to the many<br />

wineries, agricultural attractions and heritage sites as<br />

well as other points of interest in the re g i o n .<br />

So, what are some of the businesses and attractions<br />

w o rth visiting there? And who are some of the hard<br />

w o rking professionals responsible for them?<br />

Sandi McCharles, known as the Pie Lady, saw a<br />

s h ow on Oprah about a woman selling pies and<br />

decided to give it a try herself. On Mc C h a r l e s’ first<br />

day she sold two pies and the rest is history.<br />

McCharles has been in working from her pre s e n t<br />

location at 21 King St. West, for eight years now,<br />

after working out of her home for six years. T h e<br />

restaurant and tea room have a cozy, relaxing atmosp<br />

h e re with soft music playing in the background.<br />

Whether it is a hearty breakfast or a nourishing<br />

lunch it is worth the drive to Ha r row to visit the Pi e<br />

Lady and Ga rden Tea Ro o m .<br />

Another entre p reneur who decided to open his<br />

business in Ha r row, is Shawn Ma rontate. He is a<br />

h o m e t own boy with strong family ties to the community<br />

and the county.<br />

He graduated from college with a re c re a t i o n<br />

d e g ree and found jobs few and far between. Wa n t i n g<br />

a business that would complement the sports indust<br />

ry, he opened Laser Art Inc. (www. l a s e r a rt i n c . c o m )<br />

10 years ago, now located at 110<br />

Wellington St reet. Specializing in<br />

laser engraving, screen printing<br />

and embro i d e ry of team uniforms,<br />

plaques and trophies, Laser Art<br />

has been able to keep prices at a<br />

wholesale level because of dire c t<br />

b u y i n g .<br />

Ginger Cooke opened Gi n g e r’s<br />

House of Fl owers and Gi f t s<br />

( w w w. g i n g e r s f l owers.ca) in 1998.<br />

After moving to a bigger building<br />

at 61 King St. W. from her first<br />

location on Queen St., Cooke put<br />

in a new line of gifts to fill the<br />

larger store.<br />

Collectors can find Wi l l ow Tre e<br />

Angels and Comfort Candles,<br />

C o u n t ry Home Candles and canvas<br />

wall art and framed prints.<br />

T h e re is something for eve ry taste<br />

f rom modern to country and<br />

western, to nautical.<br />

Cooke adds that “Staff is well trained and good<br />

s e rvice is a must to help you find the right gift for<br />

that special person” .<br />

Colio Estate Wines (www. c o l i owines.com), the<br />

oldest winery in the Lake Erie No rth Sh o re Re g i o n ,<br />

has been in business since 1980. The winery is<br />

k n own worldwide with its wines having won ove r<br />

400 medals. Ac c o rding to Retail Manager Ga i l<br />

Heffernan, “The wines are made with old fashioned<br />

traditions with a new world twist.” The winery ru n s<br />

tours daily where customers learn about wines and<br />

feel the ‘warmth of friendly hospitality.’<br />

Scott Waters moved to Ha r row from his native<br />

The toast of the town in the Harrow business world are (from left):<br />

S h awn Marontate (Laser A rt ) ; Sandi McCharles (Pie Lady); L o n i e<br />

Kady (Tro l l ey To u r s ) , Gail Heffernan (Colio W i n e s ) ; Ginger Cooke<br />

( G i n g e r ’s Flowers) and Scott Waters (Home Hard w a re ) .<br />

Photo by Janice Dillman.<br />

Belle Rive r, for work. The old Home Ha rd w a re had<br />

closed and Waters seized upon an opportunity to<br />

h a ve his own business.<br />

September marks his 11th annive r s a ry as owner of<br />

Ha r row Home Ha rd w a re at 2044 County Road 20<br />

( w w w. h o m e h a rd w a re.ca) and he is now looking to<br />

expand. The business was built on customer serv i c e<br />

and Waters attributes his success to his staff and how<br />

they treat the customers.<br />

Waters is also the Ha r row Chamber of Commerc e<br />

President and says the Chamber is here to “beautify<br />

the town, develop tourism and help businesses.”<br />

Great words to live and work by.<br />

B I Z X M A G A Z I N E • S E P T E M B E R 2 0 0 7 2 9<br />

X


R E S T A U R A N T T I D B I T S<br />

A N D M O R S E L S<br />

The Mill, 3199 Sandwich Street in Windsor<br />

has a new ow n e r, Bill Sarafi a n o s .<br />

“We want to make The Mill the premier corner<br />

t a vern in Olde Sandwich Towne,” says<br />

Sarafianos. “The Mill provides a sense of “p l a c e”<br />

for our patrons with genuine hospitality and<br />

e xceptional customer service, with a menu<br />

unique to the area and a variety of local entert<br />

a i n m e n t . ”<br />

Yet another casualty of the manufacturing<br />

i n d u s t ry, Sarafianos decided to try his hand at<br />

something he loved for a change. Sarafianos had<br />

been a regular at the restaurant and in Ma rc h<br />

2007, The Twisted Sisters, an acoustic duo and<br />

his daughters, performed at The Mill.<br />

As with practically eve ry perf o r m a n c e ,<br />

Sarafianos and his wife accompanied their<br />

daughters that night.<br />

The owner at the time, welcomed them and<br />

finding out that this was not their first time<br />

3 0<br />

CATERING<br />

t h e re, jokingly asked if they wanted to buy T h e<br />

Mill. The family met the following day and jokingly<br />

kicked around the idea of what it would<br />

be like to own a tavern on the west side. T h e<br />

ideas we re free flowing and a dream was born.<br />

With the guidance of Sabrina De m a rc o ,<br />

Small Business Consultant, Small Bu s i n e s s<br />

De velopment Centre, the mentorship of the<br />

Se l f - Em p l oyment Assistance Program, the supp<br />

o rt of his family and the need to find an altern<br />

a t i ve method to pay the bills, Sa r a f i a n o s<br />

a g reed to do something all his friends had been<br />

t rying to talk him into for years.<br />

Four months of planning, paper work and<br />

perspiration all came together this summer. T h e<br />

restaurant was closed for 10 days to re n ova t e<br />

and re-opened August 1.<br />

The Mill is located in the heart of Ol d e<br />

Sandwich Towne, a designated He r i t a g e<br />

C o n s e rvation District. The building was built<br />

c i rca 1880 and was the J. Spiers General St o re .<br />

The cross section of Sandwich and Mi l l<br />

St reets serves as a beacon for landmarks such as<br />

the windmill at Mill Pa rk, the Post Of f i c e ,<br />

Mackenzie Hall and St. John Church and<br />

C e m e t e ry, to name a few. Within the last<br />

decade, this local bar/restaurant has also been<br />

k n own as The Sandwich Mill and The Ab b e y.<br />

<strong>Biz</strong> X magazine wishes Sarafianos and his<br />

team at The Mill, the best of luck in their new<br />

ve n t u re !<br />

X<br />

CANADIAN<br />

GYROS<br />

B I Z X M A G A Z I N E • S E P T E M B E R 2 0 0 7<br />

A feast for the senses! Gu e s t s<br />

e n j oy a free buffet at Ma z a a r.<br />

M a z a a r, Lebanese cuisine has opened fo r<br />

business at 372 Ouellette @ Park St r e e t ,<br />

next to Scotia Bank in dow n t own Windsor.<br />

The new restaurant, owned by Imad Al Na j j a r,<br />

held its grand opening in mid August. All dow nt<br />

own businesses and their employees we re<br />

invited to sample the excellent food with a fre e<br />

buffet.<br />

Experience Ma z a a r’s great ambiance, music,<br />

and fabulous food for yourself! For further information<br />

or re s e rvations email info@mazaar.ca or<br />

visit www. m a z a a r. c a<br />

X<br />

DINNER THEATRE


F O O D F O R T H O U G H T P R ES E N T E D B Y<br />

WINDSOR’S PREMIER RESTAURANT GUIDE, WWW. W I N D S O R E AT S . C O M<br />

CR Ê P E R I E OM E R By Melissa Ga l e a<br />

One foot in the door of Crêperie Om e r, 1285<br />

Ottawa St reet in Windsor and it’s as though I<br />

h a ve entered the silent scene of a Charlie<br />

Chaplin film. At first glance eve rything before<br />

me is black and white and the only sound is a<br />

d i s t i n c t i ve French accordion tune.<br />

Black and white tiled floors stage the setting<br />

of this quaint café. A black and white panoramic<br />

skyline of Paris borders the café walls and my<br />

g a ze settles on a monochrome photo, hung<br />

behind the cash re g i s t e r, of a young man.<br />

I am startled from this gaze when chef and<br />

owner Je r ry Verbeem bursts through the kitchen<br />

doors welcoming me to his café.<br />

Returning my attention to the photo,<br />

Verbeem explains that this is the focal point of<br />

the crêperie. It is taken of his maternal grandfat<br />

h e r, Omer Seguin, at 17 years of age and re p resents<br />

the beginning of this legacy.<br />

Keeping in mind his French heritage,<br />

Verbeem fine-tuned the ambience and cuisine<br />

for a café he envisioned since his first sampling<br />

of a crêpe 10 years ago.<br />

“I really wanted to mix the old element with<br />

HOME MADE FOODS<br />

PIZZA, FISH, BURGERS & MORE<br />

the new,” explains Verbeem, “to create the sense<br />

that if my grandfather was still alive we would<br />

be able to come here and enjoy some time<br />

t o g e t h e r. ”<br />

This time would be spent enjoying an expans<br />

i ve selection of traditional and contemporary<br />

f a re. In addition to savo u ry and sweet crêpes,<br />

the menu offers a selection of soups, sandwiches<br />

and open-faced baguettes called Ta rtines.<br />

While the atmosphere is Parisian, the dining<br />

is eclectic and incorporates Italian, Greek and<br />

South American influences.<br />

One of Ve r b e e m’s favourite ingre d i e n t s ,<br />

Dulce de Leche, is a caramel-like crème that is<br />

key to his Crêpe Alfajore, a dish that re s e m b l e s<br />

a traditional coconut cookie he discove re d<br />

while travelling in Argentina.<br />

A deliberate combination of authentic<br />

f l a vours makes the product of his efforts wort h<br />

s a vouring. And savouring means slowing dow n .<br />

Although crêpes are a “fast-food,” cooking at<br />

2 0 0 o F and taking less than five minutes to dish<br />

u p, most of Ve r b e e m’s guests are in no hurry.<br />

“ People who come in are fantastic,” he<br />

HOME STYLE SPECIALS<br />

SALAD BA R , PA S TA & S A N DWICHES<br />

explains. “One thing I’ve noticed is that they<br />

want to get out of Windsor for a bit. W h e t h e r<br />

they feel like they’re in Mo n t real for a moment<br />

or in Paris, they’re not really worried about the<br />

t i m e . ”<br />

But if you are, Verbeem has effectually disp<br />

l a yed clocks showing the local times for<br />

Wi n d s o r, Mo n t real, and Paris.<br />

Crêpe Barbara: Strawberries, white chocolate and<br />

almonds in an almond infused crepe.<br />

Whether yo u’re on the go or have all day,<br />

Crêperie Omer provides a welcoming escape.<br />

Amidst black napkins and white platters, this<br />

unique café brings a colourful flare to Wi n d s o r’s<br />

Ottawa St reet Village.<br />

X<br />

Melissa Galea is a freelance writer in Windsor who enjoy s<br />

t ra vel and food writing. She would do a lot more tra ve lling<br />

and a lot less dining if her hometown wasn’t chock<br />

full of diverse and authentic cuisine.<br />

MEDITERRANEAN FUSION<br />

TASTING BAR<br />

B I Z X M A G A Z I N E • S E P T E M B E R 2 0 0 7 3 1


Profiling Local Women In Business St o ry and Photo by Lisa Re n e - d e - C o t re t<br />

For the past 12 years Karen Prieduls has been<br />

living her dream. This former stay-at-home<br />

mother struggled, as her child grew up, with<br />

whether to continue as is, or to go back to<br />

school.<br />

“I wanted something tangible,” says<br />

Prieduls. “I already have a background in<br />

finance and marketing and tons of sales experience.<br />

However, I wanted to own my own business<br />

also, so I chose to try my hand at something<br />

I like to do, and that is working with my<br />

hands.”<br />

Her desire to be in a niche business, led her<br />

to form Cre a t i ve Tile Designs Inc (creativetiledesigns.com).<br />

“I was renovating my house and I was looking<br />

for tile products with a specific pattern, a<br />

mosaic border,” she explains. Prieduls soon<br />

came to realize that there was high demand for<br />

the product, but low availability in this area. It<br />

was the frustration she felt that fuelled the<br />

beginning of a whole new career.<br />

Prieduls started out with a business plan and<br />

some know-how – one year later she was offering<br />

her services to local dealers.<br />

Soon her client base started to grow (and<br />

now includes customers from all across North<br />

America) and working from home, or for<br />

someone else, just would not satisfy her desire<br />

to see this small business expand.<br />

“It took a few years, but eventually I broke<br />

into the market in a big way,” she states. “I<br />

Karen Prieduls – Creative Tile Designs in Windsor<br />

Karen Prieduls – President & Owner,<br />

Creative Tile Designs<br />

Lowe’s Home Center in the US.”<br />

Her initial investment was $5,000, which<br />

was used to purchase a few standard pieces of<br />

equipment including a cement tumbler and a<br />

tile saw.<br />

“I went from the garage to building my<br />

own shop within the first five years,” she says.<br />

In 2002 Prieduls sold that building because<br />

her business was growing and she needed<br />

more space. She then moved to a larger building<br />

at 434 Jutras Drive North in Tecumseh.<br />

The massive 30,000-sq. ft. facility is busy with<br />

activity from all 40 employees. It features a<br />

glass processing department, state-of-the-art<br />

wet cutting rooms, and fully equipped sandblasting,<br />

painting and assembly facilities.<br />

Cre a t i ve Tile mass-produces mosaic tile.<br />

Prieduls and her team take different types of<br />

materials like porcelain, marble slate, limestone<br />

and glass to mention a few, and break,<br />

cut, tumble and assemble them into mosaics.<br />

These are the fancy accents that go on tiled<br />

floors, backsplash, showers and more.<br />

Prieduls does want to make sure that, “the<br />

public knows that we are not a retail facility, we<br />

are strictly wholesale.”<br />

However, if you do want to purchase any of<br />

their designs, you can do so at their local distributor,<br />

Centura Floor and Wall Fashions,<br />

3155 County Road 42, in Windsor.<br />

The future looks bright for Creative Tile<br />

Designs Inc. – the President of the company<br />

has big plans in the works. “I want to build a<br />

dealer network, and have my own branded<br />

product line,” says Prieduls.<br />

Definitely an achievable goal for such a<br />

determined woman. From the garage to<br />

President of her own successful company, she<br />

really has come a long way, baby!<br />

have a handful of major distributors, including X<br />

B I Z X M A G A Z I N E • S E P T E M B E R 2 0 0 7 3 3


P O R T F O L I O C O R N E R<br />

It’s Not Halloween<br />

Yet, But...<br />

By St e ven Ma yo<br />

So what’s so scary out there? It seems there<br />

is this worry that as interest rates rise, dividend<br />

paying stocks may come down in<br />

price even more! Well, I’m hoping to once<br />

again take advantage of any future intere s t<br />

rate hikes that may temporarily spook dividend<br />

paying stocks.<br />

This scare may have already occurred, as<br />

you read this article, since the Bank of<br />

Canada was expected to raise rates on<br />

September 5th following their increase of<br />

one quarter of a percentage point (25bps)<br />

on July 10th to 4.50%. With interest rates<br />

rising, heightened takeover activity and a<br />

s t rong commodity market, all occurring<br />

s i m u l t a n e o u s l y, the Canadian dollar has<br />

also been ve ry strong this ye a r.<br />

This strength has put additional price<br />

p re s s u res on Canadian stock prices due to<br />

c u r rency conversion. Howe ve r, I do believe<br />

we should be taking advantage of this by<br />

adding to dividend paying stocks.<br />

3 4<br />

As I write, the Canadian dollar is<br />

a p p roximately $0.95 US/$1.06 CDN.<br />

L e t’s use the Royal Ba n k’s stock price as<br />

an example of how the curre n c y’s stre n g t h<br />

can affect stock prices. Royal Bank, which<br />

like many Canadian companies is also traded<br />

on the New Yo rk Stock Exchange.<br />

•The NYSE price in July is $55 x 1.06 =<br />

TSX stock price of $58.30.<br />

• In Fe b ru a ry, the exchange rate was<br />

a p p roximately $1.18. Fe b ru a ry NYSE<br />

price $46 x 1.18 = $54.28 CDN<br />

• July NYSE price $55 x 1.06 = $58.30<br />

CDN compared to $55 x 1.18 (Fe b ru a ry’s<br />

e xchange rate) = $64.90, if currency is<br />

u n c h a n g e d .<br />

T h e re f o re, the Canadian stock price has<br />

been clipped by $6.60 solely because of the<br />

s t rong Canadian dollar even considering<br />

the NYSE stock price is higher by $9.<br />

B I Z X M A G A Z I N E • S E P T E M B E R 2 0 0 7<br />

Eve ry Canadian stock, no matter how<br />

high it has been this ye a r, would have been<br />

higher if it we re n’t for this exchange rate<br />

c o m p ression. Of course earnings matter<br />

most, but exchange rate is clearly having an<br />

i m p a c t .<br />

So, it’s time to go “Trick or Tre a t i n g” .<br />

Your “c a n d y”, or the list of stocks you want<br />

to purchase, may include the follow i n g :<br />

Royal Bank, TD Bank, Bank of Nova<br />

Scotia, TransCanada Pipeline, En b r i d g e ,<br />

Power Financial, Manulife Financial, and<br />

Sun Life Financial. T h e re are more, but<br />

t h e re’s only so much “c a n d y” you should eat<br />

at one time!<br />

Candy like this (stocks such as these), has<br />

a habit of rew a rding shareholders eve ry<br />

year…and that should eventually place a<br />

smile on even the meanest of pumpkins!<br />

I ’ll end, as usual, with a quote: “Ma n y<br />

m o re times than not, it is better to buy the<br />

leaders and leave the laggards alone.”<br />

– George Chestnutt, Jr. X<br />

This article is not intended as investment advice. Pl e a s e<br />

consult with a qualified professional before taking any<br />

action based on information in this article. St e ven Ma yo<br />

is a Vice President and In vestment Advisor with RBC<br />

Dominion Securities Inc.* RBC Dominion Securities and<br />

Royal Bank of Canada are separate corporate entities that<br />

a re affiliated. *Member CIPF .


B I Z X w a s t h e r e W i n d s o r • T H E H I G H L I G H T S I N T H E C I T Y • B I Z X w a s t h e r e W i n d s o r<br />

IN CELEBRATION OF SENIORS DAY, JUNE 20, 2007, CHARTWELL SENIORS<br />

HOUSING REIT HOSTED A “SENIOR STA R” SINGING/MUSICAL INSTRU-<br />

MENT COMPETITION. ALL CHARTWELL CANADIAN RESIDENCES HOSTED AN<br />

EVENT IN THEIR RESPECTIVE COMMUNITIES WITH CANADIAN RESIDENTS<br />

65 YEARS AND OVER AS CONTESTANTS. THE WINDSOR CONTEST WAS HELD<br />

AT THE ROYAL CANADIAN LEGION BR. 594, 3920 HURON CHURCH LINE IN<br />

L A S A L L E. THE GROUP SHOT HERE SHOWS SOME OF THE DEDICATED STA F F<br />

OF CHARTWELLS IN THE WINDSOR/ESSEX COUNTY REGION WHO SPENT<br />

MANY HOURS MAKING SURE THE EVENT WAS A HUGE HIT!<br />

FROM LEFT, CHEFS JONATHON REAUME OF AMALFI FINE<br />

FOODS; JERRY DAHER OF THE OLIVE TREE AND AHRON<br />

GOLDMAN OF MARYVALE PREPARE AN EXQUISITE MEAL<br />

FOR VISITORS TO ALEKSANDER ESTATE WINERY IN<br />

RUTHVEN, IN MID-JUNE, FOR THE FIRST “SATURDAY<br />

NIGHT WINE DOWN” CONCERT.<br />

JUDGES FOR THE COMPETITION WERE FROM LEFT: WAYNE<br />

STEVENS FORMER RADIO PERSONALITY, DONNA GEE<br />

(MARILYN MONROE) A FEMALE IMPERSONATOR WHO HAS<br />

WORKED PROFESSIONALLY FOR THE PAST 15 YEARS BOTH<br />

LOCALLY AND IN THE NEIGHBOURING US AND AL NATTRESS,<br />

PRODUCER/DIRECTOR OF AMHERSTBURG’S DOWN RIVER<br />

PLAYHOUSE THEATRE. ALL CHARTWELL PHOTOS BY JANICE<br />

DILLMAN.<br />

IZABELA AND LUKASZ BEMBEN, SHAREHOLDERS OF THE AWARD WINNING<br />

ALEKSANDER ESTATE WINERY AND EMPLOYEE MARK MUZZIN (LEFT THEIR<br />

FIRST NON-FA M I LY EMPLOYEE) RAISE A GLASS TO TOAST THE EVENT’S<br />

SUCCESS! “IT WAS A NATURAL FIT TO MIX FRIENDS, FOOD, WINE AND<br />

MUSIC,” IZABELA SAID WHEN DECIDING ON THE SUMMER CONCERT<br />

SERIES (VISIT ALEKSANDERESTAT E.COM TO LEARN ABOUT THE LAST EVENT<br />

ON SEPT. 15). PROCEEDS GO TO THE HEART AND STROKE FOUNDATION.<br />

RE/MAX PREFERRED REAL ESTATE BROKER JULIE GREEN (IN DRESS), FUNDRAISING CHAIR OF THE<br />

KNIGHTS OF COLUMBUS VICTOR C. COTE COUNCIL 9671 (ALONG WITH OTHER COMMITTEE MEMBERS;<br />

DAVE WILDS, DENISE WELLINGS AND DIANE ST. JOHN), RECENTLY PRESENTED THE FIRST FUNDRAISING<br />

CHEQUE TO K OF C MEMBERS AND FATHER GARY GOYEAU. THE DONATION IS FOR BUILDING THE NEW<br />

GOOD SHEPHERD PARISH, FORMED FROM THE AMALGAMATION OF ST. GREGORY THE GREAT IN ST.<br />

CLAIR BEACH AND ST. WILLIAMS IN EMERYVILLE.<br />

having an event<br />

email info@ bizxmagazine.com<br />

A FEW MONTHS BACK AT THE<br />

TORONTO INTERNATIONAL HOME<br />

SHOW, BIZ X STAFF RAN INTO PAUL<br />

CHENARD, AN ORTHOPA E D I C<br />

SPECIALIST AND THE OWNER OF STEP<br />

F O R WARD FOOT CORRECTORS IN<br />

WINDSOR. FOR MORE INFORMATION<br />

GO TO WWW. S T E P F O R WA R D . C O M<br />

PHOTO BY JANICE DILLMAN.<br />

MOVE OVER AMERICA, WINDSOR’S GOT TALENT TOO!<br />

THIRTEEN EXCEPTIONAL CONTESTANTS (ALL MEN)<br />

TOOK THE STAGE, BUT IN THE END THE WINDSOR<br />

WINNERS FROM LEFT WERE: JOHN ROBITA I L L E<br />

(THIRD), ROBERT G. HOLDEN (FIRST) AND SHELDON<br />

MACDONALD (SECOND). HOLDEN THEN SUBMITTED A<br />

TAPE OF HIS PERFORMANCE AS A POSSIBLE NATIONAL<br />

<strong>FINAL</strong>IST (10 IN ALL) IN TORONTO ON OCTOBER 15TH.<br />

ALEKSANDER WINERY CUSTOMERS AND GUESTS FROM<br />

ALL OVER ESSEX COUNTY ATTENDED THE CONCERT<br />

INCLUDING: (FRONT, FROM LEFT) ED & LINDA CZILLI OF<br />

WINDSOR WITH LARRY DESANTI OF TECUMSEH. BACK<br />

ROW IS JOAN DESANTI, ALSO OF TECUMSEH AND JUDY<br />

SPADAFORA OF AMHERSTBURG. WINERY PHOTOS BY<br />

JANICE DILLMAN.<br />

UNTIL NOW, CUSTOM MOTORCYCLES WERE NOT PERMITTED FOR SALE IN CANADA.<br />

MAXXIMUS MOTOR SPORTS, 2645 HURON CHURCH ROAD IN WINDSOR IS NOW THE<br />

COUNTRY’S EXCLUSIVE DEALER FOR THE INDUSTRY’S BEST AMERICAN-MADE CUSTOM<br />

CYCLES. SHOWN AT A RECENT OPEN HOUSE IS CLAUDIO MASTRONARDI, PRESIDENT OF<br />

MAXXIMUS, WHO BELIEVES HIS NEW BUSINESS FEATURES THE HOTTEST MOTORCYCLES<br />

FROM THE HOTTEST MANUFACTURERS. THESE LIMITED SERIES MOTORCYCLES ARE PER-<br />

FORMANCE SHOWPIECES BUILT WITH QUALITY CHROME COMPONENTS IN SIGNATURE<br />

STYLES. PHOTO BY ROB CASSELLS.<br />

D R. JOHN A. STRASSER, LEFT,<br />

P R E S I D E N T, ST. CLAIR COLLEGE,<br />

RECENTLY PRESENTED A CHEQUE<br />

FOR $7,500 FROM ITS ANNUAL<br />

INVITATIONAL GOLF TOURNAMENT<br />

TO DON RUSSELL, EXECUTIVE<br />

DIRECTOR OF THE BRENTWOOD<br />

R E C O V E RY HOME. BRENTWOOD<br />

OFFERS RESIDENTIAL AND NON-<br />

RESIDENTIAL RECOVERY PRO-<br />

GRAMS AND SERVICES FOR INDI-<br />

VIDUALS AND THEIR FA M I L I E S<br />

SUFFERING FROM THE EFFECTS OF<br />

ALCOHOL, GAMBLING AND DRUG<br />

RELATED PROBLEMS.<br />

B I Z X w a s t h e r e W i n d s o r • T H E H A P P E N I N G S I N T H E C I T Y • B I Z X w a s t h e r e W i n d s o r


B I Z X w a s t h e r e W i n d s o r • T H E H A P P E N I N G S I N T H E C I T Y • B I Z X w a s t h e r e W i n d s o r<br />

THE WINDSOR ESSEX COUNTY REAL ESTATE BOARD (WECREB) HELD ITS<br />

ANNUAL CHARITY GOLF CLASSIC AT FOX GLEN GOLF CLUB IN LATE JUNE<br />

AND RAISED OVER $9,000. FROM LEFT ARE; DENNY LAURIN,<br />

MANAGER/BROKER OF DEERBROOK 1ST; JASON LAFRAMBOISE,<br />

DEERBROOK 1ST; IAN BROWNLEE OF MORTGAGE INTELLIGENCE;<br />

KRISTA DEL GATTO, CAE EXECUTIVE OFFICER WECREB AND RYAN<br />

D’ALIMONTE, ALSO OF DEERBROOK 1ST.<br />

3 8<br />

THE CITY OF WINDSOR OPENED ITS NEW<br />

TRANSIT TERMINAL, 300 CHAT H A M<br />

STREET WEST IN MID-J U LY. CUTTING THE<br />

RIBBON FROM LEFT ARE: CAROLINE<br />

P O S T M A, CHAIR TRANSIT WINDSOR<br />

BOARD OF DIRECTORS; DONNA<br />

CANSFIELD, ONTARIO MINISTER OF<br />

T R A N S P O R TAT ION; WINDSOR MAYO R<br />

EDDIE FRANCIS; PATRICK BROWN, MP<br />

FOR BARRIE REPRESENTING LAW R E N C E<br />

CANNON MINISTER OF TRANSPORT,<br />

INFRASTRUCTURE AND COMMUNICAT I O N S<br />

CANADA AND STUART KENDRICK, VICE<br />

PRESIDENT PASSENGER SERVICES<br />

GREYHOUND CANADA.<br />

NINETY-SIX GOLFERS TOOK PART IN THIS TOURNEY<br />

THAT HAS BEEN RUNNING FOR OVER 15 YEARS.<br />

FRONT ROW FROM LEFT: RICK GIROUX AND BRAD<br />

DUPUIS OF JEROME TAYLOR PONTIAC (HOLE-IN ONE<br />

SPONSORS). IN THE BACK ROW WECREB PRESIDENT<br />

JOE MONTALEONE IS SURROUNDED FROM LEFT BY:<br />

KATHY LAMOUREUX, BECKY LANDOIS AND SONIA<br />

LENHARDT, ALL FROM THE MOTOR CITY COMMUNITY<br />

CREDIT UNION. GOLF PHOTOS BY JANICE DILLMAN.<br />

B I Z X M A G A Z I N E • S E P T E M B E R 2 0 0 7<br />

BUS DRIVERS DON BRISEBOIS (30 YEARS OF SERVICE) AND TOM<br />

WINDIBANK (27 YEARS) POSE WITH SALES AND MARKETING<br />

MANAGER JAN O’NEIL OUTSIDE THE 9,250 SQUARE FOOT FACILI-<br />

TY. THE NEW TERMINAL FEATURES 12 TRANSIT BAYS, FOUR<br />

GREYHOUND BAYS, FIVE FULLY ACCESSIBLE TICKET WICKETS,<br />

WIDE AUTOMATIC DOORS, IN-FLOOR HEATING, PUBLIC SEATING<br />

FOR 80 PASSENGERS, A SOUND SYSTEM, BRAILLE SIGNAGE,<br />

THERMAL ENERGY HEATING AND COOLING, 96 PERCENT UV<br />

REFLECTING GLASS, AND AIRPORT STYLE (NO DOORS) PUBLIC<br />

WASHROOMS. TERMINAL PHOTOS BY JANICE DILLMAN.<br />

BRINGING YOU ALL THE ACTION<br />

IN WINDSOR & ESSEX COUNTY!


B I Z X w a s t h e r e • T H E H I G H L I G H T S I N M E T R O D E T R O I T<br />

IN LATE JUNE THE STERLING HEIGHTS, UTICA & SHELBY<br />

TOWNSHIP CHAMBER OF COMMERCE (SUSCC) HELD A BREAKFAST<br />

& BUSINESS EVENT AT ENGLE’S AMERICAN BISTRO IN STERLING<br />

HEIGHTS. AMBASSADOR HELPERS GUY COCOCCETTA (ON LEFT) OF<br />

MERRILL LYNCH AND JILL BOWKER (SECOND FROM RIGHT) OF<br />

NATIONAL CITY BANK ALONG WITH LINDA COLTON OF SUSCC LIS-<br />

TEN AS 2007 CHAIR RANDY CROWELL (RIGHT) OF STERLING<br />

PHOTOGRAPHY ADDRESSES THE ATTENDEES WITH UPCOMING<br />

ANNOUNCEMENTS.<br />

1968 DETROIT TIGERS PITCHER DENNY MCLAIN HAS A NEW BOOK<br />

OUT CALLED, “I TOLD YOU I WASN’T PERFECT” CO-AUTHORED BY<br />

EMMY AWARD WINNING SPORTSCASTER ELI ZARET. WE SNAPPED<br />

THIS SHOT OF DENNY AT A LIVONIA COSTCO DURING A RECENT<br />

BOOK SIGNING. MCLAIN WAS A MLB ALL-STAR, MVP, TWO-TIME<br />

CY YOUNG AWARD WINNER, AND WORLD SERIES CHAMPION. HE<br />

HAS ALSO AGREED TO PEN A NEW COLUMN FOR BIZ X SISTER PUB-<br />

LICATION, MICHIGAN IN PLAY! (BE SURE TO READ IT ON-LINE AT<br />

MICHIGANINPLAY.COM). PHOTO BY JACK ROSENBERG.<br />

don’t forget to visit michiganinplay.com for all of<br />

michigan’s sporting news<br />

CONSTRUCTION OF THE ULTIMATE SOCCER ARENAS IN PONTIAC<br />

(WITH A NOVEMBER OPENING) HAS KICKED OFF! AT THE GROUND<br />

BREAKING CEREMONY IN EARLY JULY, PICTURED IN THE TOP ROW<br />

(FROM LEFT) ARE: OWNERS GARY FRENCH, TOM KORPELA, MACK<br />

MAJOR, GEORGE DERDERIAN, RICK TAPPER, A PLAYER FROM THE<br />

MICHIGAN BUCKS SOCCER TEAM, BUCKS HEAD COACH, DAN<br />

FITZGERALD AND HANI MANSOUR. BOTTOM ROW FROM LEFT; CO-<br />

OWNER JON MURAD WITH BUCKS PLAYERS WHO WILL HAVE A<br />

NEW HOME AT THE FACILITY. THIS $15 MILLION CONSTRUCTION<br />

PROJECT IS EXPECTED TO BRING ONE MILLION VISITORS TO THE<br />

AREA (AND AREA BUSINESSES) EACH YEAR. IT WILL BE THE<br />

LARGEST INDOOR CLIMATE CONTROLLED FACILITY IN NORTH<br />

AMERICA WITH OVER 266,000 SQ. FEET DEDICATED TO SOCCER<br />

ALL YEAR LONG. TO LEARN MORE VISIT ULT I M AT E S O C C E R-<br />

ARENAS.COM PHOTO BY DAVID REED.<br />

OVER 118 BUSINESS MEMBERS WERE PRESENT AT THIS<br />

MORNING SUSCC NETWORKING OPPORTUNITY, WHICH OF<br />

COURSE INCLUDES PLENTY OF COFFEE, PASSING OUT BUSI-<br />

NESS CARDS AND DOOR PRIZES! DON ENGLE,<br />

OWNER/MANAGER OF ENGLE’S AMERICAN BISTRO IS SHOWN<br />

DRAWING A WINNER.<br />

SEGA ENTERTAINMENT USA INC., UNVEILED ITS FIRST WORLD<br />

SPORTS GRILLE CONCEPT INSIDE GAMEWORKS AT THE GREAT<br />

LAKES CROSSING MALL, AUBURN HILLS, IN MID-JULY. LIVING<br />

UP TO ITS NAME THE GRILLE FEATURES FOOD FROM AROUND<br />

THE WORLD AND AROUND THE BLOCK LIKE BUFFALO WINGS,<br />

SZECHWAN PORK RIBS, SPICY THAI FISHCAKES, GRILLED<br />

GIANT SHRIMP, SALADS, NOODLES, BURGERS AND PIZZA.<br />

PLUS, YOU CAN WATCH YOUR FAVOURITE SPORTING EVENTS<br />

ON THE GIANT TVS, SHOOT SOME POOL, THROW A FEW DARTS<br />

OR PLAY HUNDREDS OF STATE-OF-THE ART VIDEO/INTERAC-<br />

TIVE GAMES. PHOTO BY JACK ROSENBERG TAKEN AT THE VIP<br />

PARTY OF THE GAMEWORKS MANAGEMENT TEAM FROM LEFT:<br />

MIKE PATTERSON, KIM NEUBECKER, PAT HART, PAUL SPADA<br />

AND CLINT MANNY.<br />

DAY OR NIGHT THE STERLING HEIGHTS, UTICA & SHELBY<br />

TOWNSHIP CHAMBER OF COMMERCE (SUSCC) HAS TONS OF<br />

EVENTS FOR ITS MEMBERS TO MEET NEW CONTACTS AND DO<br />

SOME BUSINESS! THIS TIME AROUND THE AFTER HOURS IN<br />

MID-JULY WAS AT BUCA DI BEPPO, 12575 HALL ROAD IN<br />

UTICA. SHOWN IN<br />

FRONT IS SUSCC<br />

A M B A S S A D O R<br />

CO-CHAIR BRENT<br />

FREEMAN, AND<br />

MARTINE CUCCHI,<br />

P A I S A N O<br />

PARTNER OF<br />

BUCA DI BEPPO<br />

WITH BAR-<br />

TENDER KEITH<br />

ZELLA AND SUSCC<br />

B U S I N E S S<br />

R E L A T I O N S<br />

MANAGER LINDA<br />

COLTON.<br />

PHOTO BY JACK<br />

ROSENBERG.<br />

BRINGING YOU ALL THE ACTION IN<br />

METRO DETROIT & AREA!<br />

B I Z X M A G A Z I N E • S E P T E M B E R 2 0 0 7 3 9


4 0<br />

FIREWORKS NIGHT, JUNE 27<br />

Photos by Jack Rosenberg<br />

1. The Canadian Transit Company (CTC) hosted a get-together<br />

for employees, friends and family at the Art Gallery of Windsor<br />

(photos 1 t o 6 only) before and after the spectacular shower<br />

of sparks began. Shown are guests Ron & Mary Lamparter,<br />

friends of Mr. & Mrs. Moroun; Manuel “Matty” Moroun, CenTra<br />

Inc. Chairman with his wife Nora; Dr. Ross Paul, University of<br />

Hot Shots 1 2<br />

FESTIVAL EPICURE, JULY 6 TO 8<br />

Photos by Janice Dillman<br />

1. The 13th Annual Festival Epicure was a celebration of food, wine and music at the<br />

Riverfront Festival Plaza. Alister Cameron and Sarah Casellan of Three, A Tasting Bar, 63<br />

Pitt St., E. in Windsor had a little fun serving their lambwich, which they claim was the<br />

best food at this festival!<br />

Wi n d s o r, President and Mina Grossman-Ianni, Director of<br />

Development Windsor Symphony.<br />

2. Kamla Rampersad, CTC Office Assistant with her husband<br />

Ron and daughter Kristal.<br />

3. Patty Gray, Windsor Health Unit & Reg Blanchard, retired<br />

from ITW with Matty Moroun and guests David & Susan Cassivi.<br />

4. Skip McMahon, CTC Executive Director, External Affairs,<br />

Community Relations with his family Karen, Devin & Dayna.<br />

B I Z X M A G A Z I N E • S E P T E M B E R 2 0 0 7<br />

SUMMER FESTIVALS IN WINDSOR &<br />

ESSEX COUNTY<br />

*All people in photos are listed from left*<br />

3 4 5<br />

6 7<br />

5. Sandi Villeneuve, Custom Services International President,<br />

Ambassador Bridge Director of Compliance with step son Adam<br />

Villeneuve.<br />

6. Maggie Hillman and Katarina Dziedzic from the Ambassador<br />

Duty Free Store.<br />

7. Olivia King, Alexandra Moceri, Anne Waters, Jeff Willms and<br />

his daughter Marissa were also in the art gallery attending<br />

another fireworks party there.<br />

2. Tony and Eadie Mastronardi, Laura Schiefer, Amy Allan, Gene Ingratta, Brian Schiefer<br />

from Mastronardi Estate Winery in Kingsville, ON were back for their third year. Eadie<br />

believes that “Festival Epicure is great for tourism and the economy.”<br />

3. What would epicure be without a little love in the air? After tasting some great grub,<br />

it was time for a group hug when Maureen McLinden, Jamie Drysdale and Stephanie<br />

Drysdale remembered Jamie and Stephanie’s first date at Epicure five years ago.


4<br />

THE FIRST LAKESHORE ICE CREAM FESTIVAL, JUNE 30 TO JULY 2<br />

Photos by Janice Dillman<br />

1. Participating in the Ice Cream Eating Contest were Jeff Watson, MP for Essex; Dave Genik, Economic Development Officer Town of Lakeshore; Gavin Booth,<br />

Movie Director; Mayor of Belle River Tom Bain and Belle River Councillor Ray Lalonde. Overall winner was Jeff Wa t s o n .<br />

2. Father and son team Dan and Mike Nadasky of Mila’s Gelato, 500 Ouellette Ave in Windsor were pleased to have a new venue to showcase their gelato.<br />

3. Buddy Muloyevich (Owner of Bubi’s Restaurant at the corner of Janette & University in Windsor) is pictured with employees Jessica Infanti and Marc Hudon.<br />

He believes the festival “is a great idea and could start an institution of festivals in the Lakeshore area – after all it is ice cream!!! What more can you want!!!”<br />

4. Twistee Treat was the official sponsor of the Celebrity Ice Cream Eating Contest. Mary Beth Hewitt of the 300 Tecumseh Rd E location and Laurie Chappell<br />

f rom 5565 Wyandotte E and 31 Amy Croft Drive were on hand to get the “inside scoop”!<br />

ESSEX FUN FEST, JULY 12 TO 15<br />

Photos by Janice Dillman<br />

1. Prince and Princess of the Essex Fun Fest, Alexis Meloche and Andrew Brown are picture d<br />

with Judges (from left) John Kirk and Marcie Bourque, organizer Mary Ellen Brown and Judges<br />

Carlene Frimer and Mike Lavoie. The fun fest was held at the Essex Memorial Arena gro u n d s .<br />

1 2 3<br />

1 2 3<br />

1 2 3<br />

2. Up, Up and away in my beautiful balloon! Thanks to Pilot Insurance and DPM Insurance<br />

( re p resented by Cindy Barnett) of Essex for sponsoring the hot air balloon rides.<br />

3. A definite highlight of the festival was the antics put on by the West Coast Lumberjack<br />

Show from Squamish B.C. Photo shows Andy Straughan, Jamie Corneal, Jamie Cumming<br />

(announcer), Bryan Couture and Jake Prohasko.<br />

B I Z X M A G A Z I N E • S E P T E M B E R 2 0 0 7 4 1


4 2<br />

1 2 3<br />

4 5 6<br />

7<br />

BLUESFEST INTERNATIONAL, JULY 12 TO 15<br />

Photos by Lisa Rene-de-Cotret (with one exception)<br />

Another festival celebrating 13 great years was the Bluesfest, North America’s 12th largest blues and roots event, known for<br />

its Grammy, Juno and WC Handy award winning artists, as well as Rock N Roll Hall of Famers. Held at the Riverfront Festival<br />

Plaza, Bluesfest fans danced and sang at the top of their lungs to songs from . . . Anthony Gomes (1), Colin James (2), Detroit<br />

Women (3), Los Lobos (4), Pat Travers (5), Robert Cray (6) and many more!<br />

7. Windsor Fire & Rescue was out in full force educating children on fire safety during Kidsfest. Hanging out at the<br />

<strong>Biz</strong> X/Michigan In Play RV afterwards were from left; Patrick Sullivan, Jim Hewitt, Shawn Fryer and Captain<br />

Doug Diet. Photo by Jack Rosenberg<br />

1 2 3<br />

B I Z X M A G A Z I N E • S E P T E M B E R 2 0 0 7<br />

BELLE RIVER SUN SPLASH, JULY 20 TO 22<br />

Photos by Janice Dillman<br />

1. BIA volunteers; Janel Gagnier, Kris Poore, Jeremy Poisson, Larry Savard, Jordyn Thompson and Isaiah Ducharme pose under<br />

a sign listing the festival’s many sponsors. Sunsplash took place at Lakeview Park on Lake St. Clair in Belle River.<br />

2. Lisa MacDonald of The Orthotic Works, 2486 Tecumseh Rd. E., Windsor specializes in custom-made orthotics for foot and<br />

back pain. This is her first year at the festival but it won’t be her last.<br />

3. Mike Dann of Crepe Temptations (CT) serves up some delicious crepes. CT owners Daniel and Kim Choquette, travel fro m<br />

festival to festival to promote their business and recently opened a restaurant at 126 Talbot Rd. West in Cottam, ON.


d a t e st ore m e m b e r-s e p t e m b e r&early october<br />

•The first Wednesday of eve ry month, the Caboto Club of<br />

Windsor opens its doors and its heart to serve up a delicious<br />

pasta dinner to benefit 12 local charities from 4:30 to 7:30<br />

p.m. Cost: $7.50 adult/$5 children/$8 takeout. Contact:<br />

Rick Bu z zeo, 519-252-8383 if you re q u i re more details.<br />

•Sept.6-9 & 13-16: T h e a t re Wi n d s o r, a theatre for eve ryone,<br />

presents “The Gr a d u a t e” with performances at 8 p. m .<br />

e xcept Sundays, which are 2 p.m. matinees. Tickets $14 for<br />

adults, $10 seniors and adults. This play is restricted. Fo r<br />

tickets call 5 1 9 - 9 4 4 - 1 9 6 8 or visit www. t h e a t rew i n d s o r. c o m<br />

•Sept.8 & 9: “ Sweet on Wi n d s o r,” a family festival at<br />

Windsor Crossing (Talbot Rd in Windsor) raising funds<br />

and awareness for nine charities in Windsor & Essex<br />

C o u n t y. This candy wonderland features candy bingo, face<br />

painting, cookies & milk cocktail part y, multi-cultural<br />

d e s s e rt show, mascot extravaganza, wine & dessert pairing,<br />

bubble gum stage, and a sweet traditions market place.<br />

Weekend family passes $30 and individual adult passes $15,<br />

can be purchased in advance through any of the charities.<br />

Visit www. s we e t o n w i n d s o r.com to find out more about the<br />

Charity Pa rtners, and the eve n t .<br />

•Se p t . 1 1 : The Dearborn Chamber’s Eye Opener at the<br />

Fairlane Club, 5000 Fairlane Woods Dr i ve in De a r b o r n<br />

f rom 8 to 9 a.m. Visit www. d e a r b o r n c h a m b e r,org or call<br />

3 1 3 - 5 8 4 - 6 1 0 0.<br />

•Sept.13: The Windsor Chamber’s After Business at<br />

Vi ewpointe Estate Wi n e ry, 151 County Road 50 East in<br />

Ha r row from 5 to 7 p.m. Members pay $20 and can bring<br />

a friend for free! Non-members $25. 519-966-3696 ext. 21<br />

•Se p t . 1 4 : The Convention & Visitors Bu reau of Wi n d s o r,<br />

Essex County and Pelee Island presents a seven hour seminar<br />

on exceptional customer service delive red by an OT E C<br />

Master Trainer from 9 a.m. to 4 p.m. at the Hi l t o n<br />

Wi n d s o r, Ontario Room, 2nd floor. Learn how to make<br />

p o s i t i ve first impressions, enhance communications, handle<br />

customer complaints and more! To register: Contact Ma r i a<br />

Fe r r a ro at (519) 255-6530 or mferraro @ c i t y. w i n d s o r.on.ca<br />

•Se p t . 1 4 : The Royal Oak Chamber of Commerc e’s Fre e<br />

Chamber Coffee, from 8 to 9 a.m. at Taoist Tai Chi So c i e t y<br />

of the USA, 413 N. Main St., Royal Oak. 2 4 8 - 5 4 7 - 4 0 0 0 o r<br />

visit www. roy a l o a k c h a m b e r. c o m<br />

•Se p t . 1 4 : The 7th annual Fiesta Capacita, sponsored by<br />

Community Living Wi n d s o r, for children with disabilities<br />

in Nicaragua held at the Ciociaro Club. Tickets $30 and<br />

a vailable by calling 519-974-8918 ext. 325.<br />

•Sept.14 to 16: The Olde Sandwich Towne Fe s t i val in<br />

Windsor; firew o rks, parade, childre n’s activities, historical<br />

re-enactments. 5 1 9 - 2 5 5 - 9 9 9 3 or visit www. o l d e s a n d w i c ht<br />

ow n e . c o m<br />

•Se p t . 1 6 : The Te r ry Fox Run from Green Ac re s / Op t i m i s t<br />

Pa rk on St. Gre g o ry’s Road (behind Zehrs) in the Town of<br />

Tecumseh. Event registration begins at 8:30 a.m. (re g i s t r ation<br />

not re q u i red in advance of run day), and part i c i p a n t s<br />

can walk, run, wheel or bike, a 2K, 5K or a 10K route. Yo u<br />

can raise funds for cancer re s e a rch by obtaining pledges,<br />

pledge in advance online or simply make a donation on ru n<br />

d a y. For more details contact Jan Wright, 5 1 9 - 7 3 5 - 3 6 4 9.<br />

•Se p t . 1 8 : The Ferndale Chamber Coffee Connection<br />

hosted by POS Systems Gro u p, 3250 Hilton, from 8 to 9<br />

a.m. This networking event is free to Chamber<br />

members and guests are welcome. 2 4 8 - 5 4 2 - 2 1 6 0 o r<br />

f e r n d a l e c h a m b e r. c o m<br />

•Sept.20: Make your coffee break count and help raise<br />

money for the Alzheimer Society of Windsor & Essex<br />

County program and services! Take part in the Na t i o n a l<br />

Coffee Break fundraising event and see how a cup of coffee<br />

can make a difference. Become a host and hold a Coffee<br />

Break event in your office, business, church, social or sport s<br />

g roup or even in your home. The Alzheimer Society provides<br />

you with a host kit filled with coffee, coffee supplies,<br />

posters, donation boxes and other materials to make yo u r<br />

e vent a success. It can be as simple as putting out a pot of<br />

coffee and offering a cup for a donation to adding baked<br />

goods for sale or even turning it into an even bigger event –<br />

the possibilities are endless! T h e re are fabulous incentive<br />

p r i zes to be won, sponsored by local Tim Ho rtons ow n e r s .<br />

Call 519-974-2220 ext. 14 for more information and to<br />

register to become a host!<br />

•Se p t . 2 0 : The Hiatus House 14th Annual 5k Wa l k<br />

Against Domestic Violence in Wi n d s o r. Pr i zes, complim<br />

e n t a ry beverages and hors d’ o e u v res for participants. All<br />

funds raised are used to augment programs and services at<br />

Hiatus House. Call Arlene 5 1 9 - 2 5 2 - 7 7 8 1 for a pledge<br />

sheet and further details on time and location.<br />

•Se p t . 2 0 : The Dearborn Chamber’s Economic Ou t l o o k<br />

Breakfast with speaker Ro b e rt Ficano, Wayne County<br />

Exe c u t i ve at The Dearborn Inn, 20301 Oakwood Bl vd . ,<br />

f rom 7:30 a.m. to 9:30 a.m. Ficano outlines his major init<br />

i a t i ves that include the Ae ro t ropolis Airport City, Cobo<br />

expansion plan and international investment with China<br />

and other nations. Members $25, non members $35. To<br />

register call 313-584-6100 or visit dearbornchamber. o r g<br />

•Sept.21-23 & Sept. 28-30: T h e a t re Intrigue Society pre sents<br />

“Les Mi s e r a b l e s” school edition at Wa l k e rv i l l e<br />

Collegiate in Wi n d s o r. Call 5 1 9 - 2 5 2 - 3 2 4 4 or 5 1 9 - 9 7 4 -<br />

9 2 3 2 for tickets and times.<br />

•Se p t . 2 1 - 2 3 : Assumption Un i versity 150th Annive r s a ry<br />

Celebration. Call 5 1 9 - 9 6 6 - 5 1 4 0 for further information.<br />

•Se p t . 2 2 : Kids Health Day 2007 from 11 a.m. to 3 p. m .<br />

at the Windsor Health Centre (Plaza 400 & 600 How a rd<br />

& Tecumseh near Shoppers Drug Ma rt) for FREE vision,<br />

dental, spinal, hearing, speech and language screenings and<br />

child wellness information. Pr i zes, clowns, music, face<br />

painters, craft stations, hot dog BBQ, and re f re s h m e n t s<br />

p rovided to ensure the children enjoy their day. Vi s i t<br />

w w w. k i d s h e a l t h d a y.com, call 5 1 9 - 2 5 2 - 5 5 5 6 or email<br />

k i d s h e a l t h d a y @ y a h o o. c a .<br />

•Se p t . 2 2 : Kids Day America/International, a health, safety<br />

and environmental awareness event sponsored by Dr. To d d<br />

Small and Dr. Sarah Dale of Community Chiro p r a c t i c<br />

C e n t re takes place at the Childre n’s Safety Village, 7911<br />

Fo rest Glade Dr i ve in<br />

Wi n d s o r, from 12 noon to 3<br />

p.m. Essential information on<br />

crime pre vention, the In t e r n e t<br />

and child safety, free spinal<br />

exams, fire trucks, entert a i nment<br />

and more! Call Me l i s s a<br />

Wood, email communityc h iro<br />

p r a c t i c c e n t re @ y a h o o.ca or<br />

call 5 1 9 - 7 3 5 - 7 5 5 5 for furt h e r<br />

d e t a i l s .<br />

•Se p t . 2 2 & 2 3 : The Kidney<br />

Foundation of Canada,<br />

Windsor & District Chapter<br />

hosts its annual “Be A Lifesave r<br />

Wa l k a t h o n s” for Or g a n<br />

Donation Aw a reness on<br />

Sa t u rd a y, at the Rive r s i d e<br />

Sp o rtsmen Club and Su n d a y<br />

at Colasanti’s Tropical Ga rd e n s<br />

with registration beginning at<br />

9 a.m. and the 5K Walk at 10<br />

a.m. Raise a minimum of $25<br />

in pledges and re c e i ve a gre a t<br />

grab bag and a buffet bre a k f a s t .<br />

Register at www. k i d n e y. o n . c a<br />

or call 5 1 9 - 9 7 7 - 9 2 1 1.<br />

•Se p t . 2 7 : The first<br />

C o m m e rcial Pro p e rt y<br />

Sh owcase by the Fe r n d a l e<br />

Chamber of Commerce fro m<br />

10 a.m. to 4 p.m. This one-day<br />

e vent is designed to showc a s e<br />

the available commercial pro pe<br />

rties in the city and pro m o t e<br />

Ferndale as a thriving, re v i t a li<br />

zed, centrally located community<br />

in which to grow a<br />

business. Call Maile, 2 4 8 -<br />

To come to Windsor via land, you don’t need a passport !<br />

Visit cro s s i n g m a d e e a s y.com to learn more !<br />

Been there, done that? Then do this! <strong>Biz</strong> X has the list of business events (and some fun stuff) that you shouldn’t miss! Please be sure to confirm all events before attending.<br />

5 4 2 - 2 1 6 0 for more details or visit ferndalechamber. c o m<br />

•Se p t . 2 7 : The third annual Sp o rt Fest Windsor Or g a n<br />

Donation Aw a reness Di n n e r / Silent Auction at the Caboto<br />

Club in Wi n d s o r, cocktails at 6 p.m. dinner 7 p.m. Pro c e e d s<br />

to assist the 2008 Canadian Transplant Games in Wi n d s o r<br />

next summer. $35 pp. Visit sport-fest.ca for more details or<br />

email tawad@cogeco. c a<br />

•Sept.28: The sixth annual Teen Health Centre Gala at<br />

Ambassador Golf Club in Wi n d s o r. Doors open at<br />

6:30 p.m. For more information call 5 1 9 - 2 5 3 - 8 4 8 1<br />

ext. 255<br />

•Se p t . 2 9 : Mo m 2 Mom hosts its Fall Kids Ya rd Sale fro m<br />

10:30 a.m. to 2 p.m. on at the Indoor Soccer Place (Mi c<br />

Mac Pa rk) in Wi n d s o r. Shop 100+ tables w/1000s of KIDS<br />

items. Bake Sale, clothes 0-12 yrs, cribs, kitchen sets, bikes,<br />

books, slides, & MORE! Come and see for yourself what<br />

the buzz is all about! Visit www.mom2mom.ca or call 5 1 9 -<br />

250-0012 for more details.<br />

•Oc t . 2 : Sales & Ma rketing Conference hosted by the<br />

Macomb County Chamber with networking, speakers,<br />

lunch & expo, 8:30 a.m. to 5 p.m. at the Best We s t e r n<br />

Sterling Inn in Sterling Heights. Members $40, non-members<br />

$60. 5 8 6 - 7 3 1 - 5 4 0 0<br />

•Oc t . 5 : “ Mov i n’ and Gro ovin With Realtors Who Care”, a<br />

Windsor-Essex County Real Estate Board (W E C R E B )<br />

fundraiser in support of the new Siemens 64 slice CT scanner<br />

at the Ciociaro Club. Cocktails 6 p.m., dinner at 7 and<br />

dancing at 9 p.m. to the music of Bigg Wiggle. Ti c k e t s<br />

a vailable for $50 pp at the WECREB office, 3020 Dez i e l<br />

Dr i ve in Wi n d s o r. 5 1 9 - 9 6 6 - 6 4 3 2<br />

•Oc t . 5 : Since October is Breast Cancer Aw a reness Mo n t h ,<br />

the Breast Cancer Society of Canada encourages you to<br />

d ress down at work and make a $5 donation. All part i c i p a ting<br />

businesses can allow their employees to dress casually on<br />

National Dress Down Da y. Register for a free part i c i p a t i o n<br />

kit and more details at dre s s d ow n d a y. c a<br />

B I Z X M A G A Z I N E • S E P T E M B E R 2 0 0 7 4 3<br />

X


4 4<br />

of the month<br />

Windsor Mitsubishi...<br />

Steering Towards Success<br />

By Lisa Rene-de-Cotret<br />

M<br />

itsubishi Motors produced their<br />

first vehicle in 1917 – ye p, 90 ye a r s<br />

ago! And, since 1981, Mi t s u b i s h i<br />

has offered a full line of quality passenger<br />

cars and sport utility ve h icles<br />

in No rth America.<br />

Now, a Mitsubishi dealership has opened<br />

at 925 Provincial Road in Wi n d s o r.<br />

“We are pleased to announce our new deale<br />

r s h i p,” says Owner/Principal Jay Ha z i m e .<br />

“We take pride in our highly skilled and courteous<br />

staff, genuine Mitsubishi parts and our<br />

n ew facilities and equipment.”<br />

Hazime must believe in the city of<br />

Windsor because he has invested approx imately<br />

$3,000,000 to make the dealership<br />

and service facilities a success. With 23 fulltime<br />

employees, it won’t be hard for Ha z i m e<br />

and Ma zen Samhat, General Ma n a g e r, to<br />

meet their business goals.<br />

“We are developing a dealership that is<br />

k n own for its excellent customer service, satisfaction<br />

and of course, the top quality ve h icles<br />

it offers, both new and used,” tells<br />

Hazime.<br />

Samhat believes their future is bright. “We<br />

will become a permanent corner stone within<br />

the community. We will establish a solid, satisfied<br />

and loyal customer base.”<br />

The newly constructed 11,000-sq. ft. dealership<br />

and its fully functional service department<br />

opened its doors to the public in<br />

November 2006.<br />

“ Our inve n t o ry includes over 125 used<br />

vehicles, from all makes and models,” states<br />

Samhat. “We have 30 new Mitsubishi cars<br />

and we have access to over 100 other ve h i c l e s<br />

f rom our sister store, Big T h ree Pre - ow n e d<br />

C e n t re, 1725 Tecumseh Rd. West.”<br />

Windsor Mitsubishi is home to the popular<br />

SUV Outlander with its built-in dash nav-<br />

igation system. If you want to<br />

feel the sun on your face and<br />

the wind in your hair, then take<br />

a ride in the sporty aero d y n a mic<br />

Eclipse Sp i d e r. Do you have<br />

safety concerns? Then testd<br />

r i ve the En d e a vo r, which<br />

re c e i ved a five-star frontal crash<br />

safety rating.<br />

With less than a year in business,<br />

Windsor Mitsubishi is<br />

a l ready receiving high praise<br />

f rom the community. It has<br />

earned two awards as we l l .<br />

“We have re c e i ved the cove ted<br />

Scotia Bank award for To p<br />

Sales,” explains Ha z i m e .<br />

Howe ve r, according to Sa m h a t ,<br />

the greatest honour a dealer can<br />

re c e i ve is a smile from a satisfied customer<br />

and he claims to re c e i ve a ton of these important<br />

rew a rds daily.<br />

It is quite obvious that both Hazime and<br />

Samhat love their work and treat each day as<br />

a learning experience.<br />

“I have been in this business for over 10<br />

years and the best thing about my job is talking<br />

to my customers and potential customers,”<br />

says Hazime. “I get to experience,<br />

first hand, their feedback. I use that feedback<br />

to improve my business.”<br />

The joy of learning is evident in Sa m h a t<br />

t o o. “I am in the middle of the action, “ he<br />

explains. “The thrill and challenge that I face<br />

e ve ry day really energizes and motivates me.<br />

I enjoy dealing with our customers because<br />

of the diverse backgrounds of the Wi n d s o r<br />

c o m m u n i t y. ”<br />

So, what makes this dealership stand out<br />

f rom the competition?<br />

“What sets this dealership apart from oth-<br />

B I Z X M A G A Z I N E • S E P T E M B E R 2 0 0 7<br />

Is Jay Hazime, Owner/Principal of Windsor Mitsubishi<br />

holding the keys to your brand new car?<br />

ers is our highly skilled and courteous staff<br />

coupled with exe m p l a ry customer serv i c e , ”<br />

says Hazime. “Also, our 100 perc e n t<br />

a p p roved financing.”<br />

Windsor Mitsubishi is a dealership where<br />

the common goal is their commitment to<br />

e xcellence. “This philosophy re p resents the<br />

best guarantee of our customers’ satisfaction<br />

with our business,” re veals Sa m h a t .<br />

“We value our customers and appre c i a t e<br />

their confidence in our products and our<br />

d e a l e r s h i p,” claims Hazime. “Wi n d s o r<br />

Mitsubishi is also a member of the BBB, and<br />

the Chamber of Commerce as well as the<br />

Used Car Dealership Association (UCDA).”<br />

So, if yo u’re looking for a new Mi t s u b i s h i<br />

or a pre - owned vehicle in any model, the pair<br />

invite you to “Come down to Wi n d s o r<br />

Mitsubishi for the greatest car buying experience<br />

yo u’ll ever have”.<br />

Also, you can visit windsormitsubishi.com<br />

to view vehicles online.<br />

X<br />

Ma ze n<br />

Samhat (left),<br />

Ge n e r a l<br />

Manager and<br />

Jay Ha z i m e .<br />

Photos by<br />

L o r i<br />

Deschaine<br />

of Ou r<br />

Ph o t o g r a p h e r.

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