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the abbreviated reign of “neon” leon spinks

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OOPS 192<br />

<strong>the</strong> hated paper clip. According to <strong>the</strong> Times, Micros<strong>of</strong>t spent $500,000<br />

attacking its own creation. The campaign began with a mocking press<br />

release, saying that <strong>the</strong> character was “quite down in <strong>the</strong> dumps” after<br />

becoming <strong>the</strong> victim <strong>of</strong> a lay<strong>of</strong>f. Micros<strong>of</strong>t put banners on its corporate<br />

Web sites to direct customers to its own <strong>of</strong>fi cial Clippy-bashing Web site.<br />

The site included video clips <strong>of</strong> <strong>of</strong>fice workers denouncing him (“Next to<br />

Micros<strong>of</strong>t Bob, you are <strong>the</strong> most annoying thing in computer history!”<br />

one shouted), and a plaintive missive from <strong>the</strong> character himself, in which<br />

he admitted that he was “useless, obsolete, and I’m told, hideously unattractive.”<br />

Micros<strong>of</strong>t invited visitors to vote in an online poll on what Clippy’s<br />

new career should be.<br />

The s<strong>of</strong>tware maker even imitated <strong>the</strong> anti-Clippy games fl oating<br />

around <strong>the</strong> Web, <strong>of</strong>fering visitors a chance to shoot simulated rubber<br />

bands, staples, and o<strong>the</strong>r <strong>of</strong>fice supplies at <strong>the</strong> despised animated character.<br />

Greg Shaw, a partner in <strong>the</strong> advertising and public relations fi rm that<br />

helped design <strong>the</strong> concept for Micros<strong>of</strong>t, explained to <strong>the</strong> Associated<br />

Press: “You can go up <strong>the</strong>re and have fun taking out whatever range <strong>of</strong><br />

emotions you’ve had about Clippy.”<br />

In late May 2001, not quite four years after Clippy’s debut, Micros<strong>of</strong>t<br />

held a publicity event to promote Office XP at <strong>the</strong> Hammerstein Ballroom<br />

in New York. An actor dressed in a Clippy costume joined Micros<strong>of</strong>t<br />

chairman Bill Gates onstage, and to <strong>the</strong> crowd’s amusement, interrupted<br />

Gates’s speech. “XP stands for ex–paper clip,” he complained, and<br />

chanted, “Bring back Clippy! Bring back Clippy!” as he was dragged <strong>of</strong>fstage<br />

by a magnet. A slide show showed his new job prospects, portraying<br />

Clippy as a taxi driver and United Parcel Service delivery worker.<br />

Some Office users were not amused. “In less time than it took [Micros<strong>of</strong>t]<br />

to put this web site toge<strong>the</strong>r, <strong>the</strong>y could have pulled <strong>the</strong> dumb clip<br />

out <strong>of</strong> <strong>the</strong>ir s<strong>of</strong>tware,” one engineer wrote in an e-mail to <strong>the</strong> CNET technology<br />

news Web site.<br />

But more people seem to have appreciated Micros<strong>of</strong>t’s surprising<br />

willingness to laugh at itself. In <strong>the</strong> first three weeks after <strong>the</strong> company’s

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