clicking here

Preliminary Program 

CAO 63rd 

Annual Scientific Session 

PRACTICE FOR SUCCESS 

September 22-24, 2011 

Halifax Marriott Harbourfront Hotel 

Halifax, Nova Scotia

CAO 63rd 

Annual Scientific Session 

September 22-24, 2011 

Halifax Marriott Harbourfront Hotel, Halifax, Nova Scotia 

PROGRAM AT A GLANCE 

Wed Sept Thurs Sept 22 

Fri Sept 23 Sat Sept 24 

21-Sep Drs Aux Drs Aux 

7am Past Round Table 

CAO AGM 

7:30am Presidents 

Breakfast 7am-8:30am 

8am Breakfast 

(Drs & Aux) 

8:30am Mr. W. Mitchell - Plenary 

Ms. CoraMarie Clark Dr. Michael Salyzyn 

9am 9:00 am - 10:45 am 

9:00 am - 10:15 am 9:00 am - 10:00 am 

9:30am 

10am 

Break (1/2 hr) 


10:30am Mr. W. Mitchell with Ms. CoraMarie Clark - Plenary 

Mr. William Hiltz Dr. Liliya Nikolcheva 10:30 am - 11:15 am 

11am 10:45 am - 12:00 pm 

10:45 am - 12:00 pm Dr. Stephen Roth 11:15 am - 12:00 pm 

Undergrad Educ Mtg 

2 

Lunch with Exhibitors 

12pm-2pm Lunch with Exhibitors 

CAO Graduate Educators Mtg 

11:30am 

12pm 

12:30pm 

(Also CAO Bd Lunch) 

(Also: CAO Ins Lunch, CAO NYM) 

1pm 

1:30pm 

2pm Mr. Paul Gange - Plenary 

Dr. Emile Rossouw Ms. CoraMarie Clark 

2:30pm 2:00 pm - 5:00 pm 

2:00 pm - 5:00 pm 2:00 pm - 3:15 pm 

3pm 



3:30pm Mr. Paul Gange - Plenary 

Dr. Emile Rossouw Ms. CoraMarie Clark & Ms. Lori William 

4pm Continued 

Continued 3:45 pm - 5:00 pm 

Activities: Golf, Active Tour, Non-Active Tour 

CAO Board Meeting 

4:30pm 

5pm 

5:30pm Alumni 

6pm President's 

Receptions 

6:30pm 

Welcome 

7pm 

Reception 

President's Banquet - 

Rock Around the Clock 

A Celtic 

Ceilidh 

7:30pm 

8pm 

8:30pm 

9pm 

9:30pm 

10pm

GENERAL INFORMATION 

Halifax – Rich with History and Heritage, 

the city that touches your soul! 

Originally founded as a British garrison town, Halifax retains much of its colonial charm. 

Cobblestone sidewalks meander past whimsical boutiques; Halifax’s beautiful historic 

buildings are home to fabulous restaurants, cozy coffee shops, trendy galleries, rollicking 

pubs and fascinating museums. Live music spills out onto the city streets every night of 

the week. The city’s streets are lined with a wide variety of entertainment options, 

including colourful bistros, outdoor patios and sidewalk cafes. Atlantic Canada’s 

entertainment and cultural capital, Halifax is a melding of old and new worlds. 

Located on the second-largest natural harbour in the world, life here revolves around the 

sea. Delegates visiting this historic city can follow in the footsteps of princes, privateers 

and press gangs as they stroll through the safe, walkable downtown experiencing over 

250 years of Halifax history. 

Halifax Tourism: www.destinationhalifax.com 

Population: Halifax has a population of 382,203. 

Climate: Temperature in Halifax in September is about 18° C (64.4°F). 

Time Zone: Halifax is in the Atlantic Time Zone, 2 hours ahead of Central Time, 

1 hour ahead of Eastern Time, 4 hours ahead of Pacific Time and 

3 hours ahead of Mountain Time. 

SUCCESS 

3

HOTEL ACCOMMODATION 

Halifax Marriott 

Harbourfront Hotel 

1919 Upper Water Street 

Halifax, Nova Scotia B3J 3J5 

Hotel Direct: 1902-421-1700 

Hotel Reservations: 1 800-943-6760 

Website: www.halifaxmarriott.com 

To qualify for our special group rates please identify yourself as a 

member of the Canadian Association of Orthodontists or CAO 

Featuring a premier location, this downtown Halifax hotel is situated on the harbour and 

is connected to Casino Nova Scotia by indoor skyway. While visiting this hotel in Halifax 

discover one of the delicious on-site restaurants or unwind at the exquisite full-service 

Interlude Spa. Enjoy spectacular views of Halifax Harbour from your Nova Scotia hotel 

room, boasting amenities such as Plug-in-Panels & a luxurious bedding package. 

Hotel Information 

Rates: Standard Room (Single/Double) $229 

Premium Room (Single/Double) $269 

Junior Suite (Single/Double) $369 

[For upgrades, when making reservations, 

ask about availability] 

Property Highlights: 

Exceptional business services necessary for all business travelers 

including high-speed Internet access in public areas. 

Restaurants and lounges onsite including 44 North, Fife and Drum Pub. 

A fully equipped fitness and recreation centre including an indoor pool. 

The Interlude Spa. 

MICRO 

SUCCESS 

4

Thursday, September 22, 2011 

Off-site CFAO Golf Tournament Sponsored by 

& Tours 

4:00 pm – 8:00 pm Registration Open 

6:00 pm – 7:30 pm President’s Welcome Reception 

Sponsored by 

7:30 pm – 11:00 pm A Celtic Ceilidh 

Sponsored by & 

Friday, September 23, 2011 

DOCTORS’ SCIENTIFIC SESSION – 


7:00 am – 4:00 pm Registration Open 

7:00 am – 8:30 am Round Table Breakfast Presentations 

9:00 am – 12:00 pm Joint Plenary Session – “It's Not What Happens to You, 

It's What You Do About It” 

Mr. W. Mitchell 

10:00 am – 3:45 pm CFAO Graduate Student Posterboard Abstracts 

Sponsored by 

10:15 am – 10:45 am Break 

10:45 am – 12:00 pm Joint Plenary Session Continued 

“Interview” 

Mr. W. Mitchell & Ms. CoraMarie Clark 

12:00 pm – 2:00 pm Lunch in Trade Show 

Sponsored by 

With Following Exceptions: 

CAO New & Younger Members’ Luncheon 

CAO Insurance Presentation & Luncheon 

2:00 pm – 5:00 pm Joint Plenary Session – “Successful Bonding from Start to Finish” 

Mr. Paul Gange 

Sponsored by 

3:15 pm – 3:45 pm Break 

7:00 pm – 11:00 pm President's Banquet - Rock Around the Clock 

Sponsored by 

Saturday, September 24, 2011 


7:00 am – 8:30 am CAO Annual General Meeting Breakfast (Members Only) 

9:00 am – 10:15 am “Empower and Engage Your Team for Peak Performance” 

Ms. CoraMarie Clark 

10:15 am – 10:45 am Break 

10:45 am – 12:00 pm “Hail to the Thief: Spectacular Frauds Committed Against Dentists” 

Mr. William Hiltz 


2:00 pm – 5:00 pm “A Method of Class II Orthodontic Treatment” 

Dr. Emile Rossouw 

Sponsored by 

3:15 pm – 3:45 pm Break 

Sponsored by 

5:00 pm – 7:00 pm Alumni Receptions 

Delegates are encouraged to visit the exhibits in the Exhibit Hall 

and view the latest developments in the field. 

5

DOCTORS’ SCIENTIFIC PROGRAM 

Includes: Exhibits Luncheons Coffee Breaks 

FRIDAY, SEPTEMBER 23, 2011 

7:30 am – 8:30 am ROUND TABLE BREAKFAST PRESENTATIONS 

Topics: 

#1 Dr. Tarek El-Bialy 

“Self ligating bracket system: Claims vs. Clinical Experience”. 

#2 Dr. Carlos Flores-Mir 

"Xbow: Is research backing up the clinical findings?” 

#3 Dr. Mark Lawrence 

“Non-surgical Open Bite Mechanics”. 

#4 Dr. Linda Farrell 

“Root Resorption”. 

#5 Dr. Michel Di Battista 

“The mid-palatal sutural opening width ratio to the 

mechanical expansion increment using two types of 

RPE appliances. 321 consecutive patients". 

#6 Ms. Gail A. Kauk, RDA and Ms. Laura Friesen, RDA 

"The digital world – going paperless". 

#7 Ms. Jeanette Daniels, RDA and Ms. Alison Lecuyer, RDA 

"The digital world – orthodontic photography". 

#8 Dr. Vivek Cheba DMD 

"Interesting and Challenging Orthodontic Cases - 

Come and help unravel the mystery." 

Canadian Orthodontic 

Alumni Receptions 

Saturday Saturday 

September September 24, 2011 2011 

5:00 5:00 p.m. p.m. – 7:00 7:00 p.m. p.m. 

Come Come and and enjoy enjoy the the camaraderie! 

camaraderie! 

Visit Visit www.cao-aco.org www.cao-aco.org for for more details details 

on ALL ALL Alumni Alumni Receptions 

Receptions 

University of Manitoba looks forward to welcoming all their Alumni 

as they celebrate their 45th Sapphire Anniversary in Halifax! 

6




9:00 am – 10:45 am JOINT PLENARY SESSION – 

IT'S NOT WHAT HAPPENS TO YOU, 

IT'S WHAT YOU DO ABOUT IT 

With warmth and wisdom, W. Mitchell recaps the precise moments that instantly erased and 

rewrote the course of his life. From a fiery motorcycle accident that left over 65% of his body 

burned, to the airplane crash that took away his ability to walk, Mitchell steadily rebuilt his life. 

He learned to work through the painful challenges and the devastating losses. He found new 

ways of facing every day challenges with courage, determination, and good humour. 

When Mitchell speaks, no one goes away unaffected as he proves, beyond a doubt, that setbacks 

can be transformed into exciting new starting points. Overcoming impossible situations 

and successfully moving forward is Mitchell’s area of expertise. This seemingly hopeless story 

evolved into an amazing life of achievement that has inspired audiences throughout the world. 

Mitchell’s unforgettable presentation is a reminder that during great upheaval and 

uncertainty you must: 

Work smarter than ever before 

Think far beyond your job description 

Get back up, get going and get along 

Be grateful for all you have been given 

Discover what you’re truly made of! 

A powerful messenger, a profound message, an unforgettable experience! 


W. Mitchell is a celebrated, revered and powerful personality. His timely, noholds 

barred message is serving as an important wake-up call to worldwide 

organizations facing uncertainty, turmoil, and the realities of a rapidly 

changing business climate. Mitchell’s ‘oh yes we can’ attitude propelled him 

from devastating losses to tremendous successes. Be empowered by the 

real-life proven strategies that lead to his accomplishments as a marine, 

two-term mayor, congressional nominee, national business and environmental leader, TV and 

radio broadcaster, author and Hall of Fame international keynoter. 

PERSONAL 

GROWTH 

7




10:45 am – 12:00 pm W. MITCHELL’S INTERVIEW WITH 

CORAMARIE CLARK 

It’s time to face facts: Everything is changing and it’s not going back to the way it was! So how 

do you help your practice accept the new reality and move forward with purpose, confidence 

and gratitude? 

In this exclusive interview, Mitchell reveals the core beliefs and proven strategies that lead to 

his personal and professional successes. He proves to audiences that setbacks can be transformed 

into new starting points and that we all must take responsibility for the changes in our 

life. Not only will he demonstrate what it takes, but he will provide the necessary tools that can 

be used to improve the quality of your unique situation. 

Help your team: 

Understand that most limitations are self-imposed and it’s time to move past them 

Learn to take responsibility for change and master adversity 

Gain a new perspective on seemingly impossible situations and learn to think and 

act creatively 

Feel the joy of living at your best regardless of the challenges 

Experience a renewal of both mind and spirit and be inspired to achieve greatness. 

Set a new tone in your practice by changing the conversation... 











CoraMarie Clark BSDH MBA is a leading international dental consultant, 

professional speaker, author, Global TV and YWCA Woman of Vision Award 

Winner. As founder of both Strategix and The Tooth Fairy Children’s 

Foundation, she combines insights gained from over 25 years in the dental 

industry with heart-warming experiences from her worldwide philanthropic 

work. Through her unique combination of education and experience, 

CoraMarie understands the issues orthodontic practices face and provides breakthrough 

strategies, systems and tools to optimize practice profits and potential. 

8


2:00 pm – 5:00 pm JOINT PLENARY SESSION – SUCCESSFUL 

BONDING FROM START TO FINISH 

Placing brackets and appliances is one of the most technique sensitive procedures in the 

orthodontic office today. Unfortunately, it can also be one of the most stressful. This session 

will examine all aspects of bonding from start to finish, with the most advanced materials, in a 

step by step manner, explaining not only how to do the procedure, but why. Tooth preparation, 

bonding to all enamel and non enamel surfaces, lingual retention, bite turbos and indirect 

bonding are just a few of the topics covered. 

As always, bring your questions! 

This lecture will cover all aspects of bonding in the orthodontic office today from tooth 

preparation to retention. The latest materials and techniques will be shown to maximize 

adhesion to all intraoral surfaces. Covered in this seminar will be: 

Occlusal buildup 

The latest on bonding to porcelain, dentin and wet enamel 

The proper technique with self etching primers 

Successful long term lingual retainers 

Be sure to bring questions! 

Learning Objectives 

Attendees will learn: 

How to bond successfully to any surface in the mouth: enamel, non-enamel, wet, dry 

and atypical 

Proper technique to reduce bond failures 

Mr. Paul A. Gange, B.S.B.A. in marketing 

Paul Gange has had a career in the orthodontic industry that spans over 

three decades. He has been directly involved with the development of 

orthodontic adhesives, sealants and cements for over thirty-four years. 

Highlights include: 

Developed the first “No Mix” adhesive. 

Founder RELIANCE ORTHODONTIC PRODUCTS, INC., which is dedicated to 

the advancement of bonding adhesives and techniques. 

Developed many of the products that you use in your everyday bonding 

procedures both direct and indirect. 

Paul Gange has also been a quest speaker in numerous Study Clubs, Universities, Continuing 

Education courses and Regional Component meetings in the United States, Canada, Europe and 

the Far East. Also, he has been guest lecturer with several leading clinicians worldwide. His 

publications include numerous journal articles and textbook chapters. 

Sponsored by 



9



SATURDAY, SEPTEMBER 24, 2011 

9:00 am – 10:15 am EMPOWER AND ENGAGE YOUR TEAM FOR 

PEAK PERFORMANCE 

Being good used to be good enough. In this day and age patients expect more. Engaged team 

members bring added value to your practice, exceeding patient expectations and improving 

your competitive advantage. As the leader of the practice, your team looks to you for expertise, 

guidance and support, in short, leadership. CoraMarie Clark’s ideas and insight will create the 

thought, action and strategies needed to build your peak performance team. 

After this presentation, you will: 

Gain power with people versus power over people to maximize results 

Build processes to increase productivity 

Learn key strategies to communicate effectively 

Gain the ability to turn stressful interactions into opportunities for positive growth 

Learn the key steps to build accountability in your team. 

Learn how to encourage your team to achieve the unexpected. Imagine what would happen if 

each member if your team was truly excited about and accountable for consistently creating 

excellence? 










SUCCESS IN 

PRACTICE 

10




10:45 am – 12:00 pm HAIL TO THE THIEF: SPECTACULAR FRAUDS 

COMMITTED AGAINST DENTISTS 

[FOR DOCTORS ONLY] 

Approximately 60% of dentists will be a victim of theft; of these victims, half will experience 

theft a second time during their career. Dental office fraud is rarely acute; with chronic 

occurrences thefts lasting for years. Mr. William (Bill) Hiltz will take you on a breathtaking tour 

of frauds committed against Canadian dentists and specialists. Bill will open his case files to 

examine the methods used to steal incredible amounts of money from unsuspecting dentists. 

Participants will learn how to recognize the danger signs of fraud, steps to take when embezzlement 

is suspected, and powerful one-time and low-time techniques that will greatly reduce 

their susceptibility to being victimized. 

Mr. William R. Hiltz, BSc, MBA, CET 

Mr. Hiltz is a Canadian pioneer in the investigation of frauds against dental 

offices and is the Chief Fraud Examiner for prosperident, a Canadian 

company dedicated to reducing dental office fraud. He has investigated 

countless frauds against dental professionals and, by working closely with 

law enforcement, has secured numerous criminal convictions. In 2006, he 

co-developed a management system that drastically reduces the likelihood 

of fraud for dentists and specialists. Bill holds a diploma in applied technology from the Marine 

Institute, a Bachelor of Science (AdvMaj) and Masters of Business Administration from 

Dalhousie. In addition to these degrees, Mr. Hiltz is a Certified Engineering Technologist with 

in-depth experience in computer technology and has over 20 years of experience in practice 

management consulting. He serves as an advisory board member for the Order of Privacy Officers 

and is a frequent lecturer; particularly in the areas of dental fraud, healthcare fraud, oral health 

records security and confidentiality. 

SUCCESS 

IN LIFE 

& BALANCE 

11




2:00 pm – 5:00 pm A METHOD OF CLASS II 

ORTHODONTIC TREATMENT 

A successful orthodontic treatment plan always includes consideration of appropriate anchorage 

application, albeit minimum, moderate or maximum anchorage. Moreover, the lack of anchorage 

often leads to less desirable or compromised treatment outcomes. The ideal illustration of anchorage 

usage comes in the form of mini-screw implants during Class II treatment. Orthodontic 

systems utilized in clinical practice include a diversity of appliances; however, not all permit 

total control of the active and reactive components. In addition, patient compliance is often 

needed to succeed in the treatment endeavor. Intra-oral anchorage points, such as mini-implants, 

meeting the requirements of being immobile, biocompatible, easily usable, and independent of 

patient compliance ideally fill this category of temporary anchorage devices and are without 

doubt a very successful and necessary adjunct to our contemporary orthodontic armamentarium. 

The purpose of this presentation is to enhance our present knowledge of anchorage use by 

illustrating the application through a method of Class II malocclusion correction. 

Learning objectives attained by attendees include: 

Treatment planning prior to mini-screw implant utilization 

Mini-screw implant application for maximum anchorage in Class II treatment 

Understand placement guidelines of mini-screw implants 

Combining mini-screw anchorage with fixed appliance therapy 

Avoid complications 

Countdown to retention 

Dr. P. Emile Rossouw, B.Sc., B.Ch.D., B.Ch.D.(Hons-Child Dent), 

M.Ch.D.(Ortho), Ph.D., FRCD(C) 

Dr. Rossouw has been associated with academic and clinical orthodontics 

in various capacities over the last twenty-five years. He has served as a 

Professor and Chairman of the Department of Orthodontics, Faculty of 

Dentistry of the University of Stellenbosch, South Africa; the Discipline of 

Orthodontics, Faculty of Dentistry, University of Toronto, Toronto, Canada; 

the Department of Orthodontics at Baylor College of Dentistry, Dallas, Texas, 

USA and is presently Professor and Chairman of the Department of Orthodontics, University of 

North Carolina School of Dentistry in Chapel Hill, North Carolina, USA. He is a Fellow of the 

Royal College of Dentists of Canada, has served as Director of the Burlington Growth Centre at 

the University of Toronto and is American Board Certified. Dr. Rossouw has contributed more 

than 130 publications to the dental literature, which include scientific articles, chapters in books 

and abstracts. Dr. Rossouw has lectured nationally and internationally. He is a member of many 

associations and societies, amongst them the well-respected Tweed Foundation, where he has 

served as clinical instructor. He serves on the reviewing panels for various orthodontic and 

general dentistry journals. He maintains a part-time clinical practice. 

Sponsored by 

� � 

McIntyre Lecturer 

12



FRIDAY, SEPTEMBER 23, 2011 12:00 pm - 2:00 pm 

CAO New & Younger Orthodontists 

Members’ Meeting & Luncheon 

OF SPECIAL INTEREST TO: New & Recent Graduates 

Current Residents Any other interested parties 

Understanding Your Lease 

Joe Banfield 

Banfield Office Properties Group powered by RE/MAX commercial 

This discussion on understanding leases and lease negotiations will 

be both informative and helpful to anyone who is currently involved 

with the leasing of space, who is thinking of moving into new space, 

or considering taking over a current practice. It will include an overview 

of standard leasing practices, terms, clauses and conditions as well 

as how to properly negotiate or re-negotiate your lease. There are 

many tools available to tenants that can give you the leverage needed 

to secure the best possible lease for your practice. Be sure to attend 

to learn from an industry expert just how it’s done. 

Joe Banfield specializes in the Winnipeg office market with 

a primary focus on tenant and buyer representation. Joe also 

handles facilities dispositions, commercial real estate consulting 

and project marketing. His experience ranges from 

pure office buildings, hi-tech industrial conversions, tenant 

relocations, heritage building projects, build-to-suit assignments 

and includes negotiation of sale and sale/lease-back 

transactions. Joe has participated in most all of the largest 

office leasing real estate transactions in Winnipeg and has been a consistent 

top performer in Winnipeg and Canada since 1991. 

A graduate of the University of Manitoba, Joe actively attends industrytraining 

sessions, and is currently completing his CCIM designation. 

To keep current and to build on his national relationships, Joe regularly 

attends national industry events including I.C.S.C. and the annual Real 

Estate Forum. 

These sessions are complimentary but we would appreciate your indication on the Conference 

Registration Form if you plan to attend so conference organizers can ensure the room size and 

the food requirements are sufficient for the number of people interested in attending. 

Orthodontic Insurance Presentation & Luncheon 

What orthodontists and their staff should know about 

third party orthodontic insurance including: 

Standard information forms Third party involvement Billing information and concerns 

“Make it easy on yourself – Follow the CAO Guidelines” 

Dr. Bob Cram (Insurance Committee Chair) 

and 

Dr. Richard Marcus (CAO Past President) 

will host the presentation, followed by a question and answer period 

13

MARK YOUR 

CALENDARS NOW! 

FOR THE FUTURE 

CAO SCIENTIFIC SESSION 

14 

September 6th-8th 

2012 

Ottawa, Ontario 

Fairmont Chateau 

Laurier Hotel 

Cyber Café 

Email Retrieval 

Conference delegates will be able 

to access their email at this year’s 

CAO 63rd Annual Scientific 

Session CAO booth which will 

have Internet access to allow you 

email retrieval

Sponsored by 


Off-site CFAO Golf Tournament Sponsored by 

& Tours 

4:00 pm – 8:00 pm Registration Open 

6:00 pm – 7:30 pm President’s Welcome Reception 

Sponsored by 




CAO & CREST ORAL-B 

AUXILIARIES’ 

SCIENTIFIC SESSION – 



7:00 am – 8:30 am Round Table Breakfast Presentations 

9:00 am – 12:00 pm Joint Plenary Session – “It's Not What Happens to You, 

It's What You Do About It” 


10:00 am – 3:45 pm CFAO Graduate Student Posterboard Abstracts 

Sponsored by 

10:15 am – 10:45 am Break 

10:45 am – 12:00 pm Joint Plenary Session Continued 

“Interview” 

Mr. W. Mitchell & Ms. CoraMarie Clark 


Sponsored by 

With Following Exception: 

CAO Insurance Presentation & Luncheon 

2:00 pm – 5:00 pm Joint Plenary Session – “Successful Bonding from Start to Finish” 

Mr. Paul Gange 

Sponsored by 

3:15 pm – 3:45 pm Break 

7:00 pm – 11:00 pm President's Banquet - Rock Around the Clock 

Sponsored by 

Saturday, September 24, 2011 


9:00 am – 12:00 pm ENHANCING AUXILIARY SUCCESS 

9:00 am – 10:00 am “The Emergence of Sports Dentistry and its Role at 

the Vancouver 2010 Olympic Winter Games” 

Dr. Mike Salyzyn 

10:00 am – 10:30 am Break 

10:30 am – 11:15 am “Digital Technology in Orthodontics” 

Dr. Liliya Nikolcheva 

& 

11:15 am – 12:00 pm “Going Green” 

Dr. Stephen Roth 


2:00 pm – 3:15 pm “Create Priceless Patient Loyalty – One Smile at a Time” 


3:15 pm – 3:45 pm Break 

Sponsored by 

3:45 pm – 5:00 pm “What Would the Impact be if You Could Increase Your Conversion Rate?” 

Ms. CoraMarie Clark & Ms. Lori William 

Delegates are encouraged to visit the exhibits in the Exhibit Hall 

and view the latest developments in the field. 

15


AUXILIARIES’ SCIENTIFIC PROGRAM 



7:30 am – 8:30 am ROUND TABLE BREAKFAST PRESENTATIONS 

Topics: 

#1 Dr. Tarek El-Bialy 

“Self ligating bracket system: Claims vs. Clinical Experience”. 

#2 Dr. Carlos Flores-Mir 

"Xbow: Is research backing up the clinical findings?” 

#3 Dr. Mark Lawrence 

“Non-surgical Open Bite Mechanics”. 

#4 Dr. Linda Farrell 

“Root Resorption”. 

#5 Dr. Michel Di Battista 

“The mid-palatal sutural opening width ratio to the 

mechanical expansion increment using two types of 

RPE appliances. 321 consecutive patients". 

#6 Ms. Gail A. Kauk, RDA and Ms. Laura Friesen, RDA 

"The digital world – going paperless". 

#7 Ms. Jeanette Daniels, RDA and Ms. Alison Lecuyer, RDA 

"The digital world – orthodontic photography". 

#8 Dr. Vivek Cheba DMD 

"Interesting and Challenging Orthodontic Cases - 

Come and help unravel the mystery." 


This session is complimentary but we would appreciate your indication on the Conference 

Registration Form if you plan to attend so conference organizers can ensure the room size and 

the food requirements are sufficient for the number of people interested in attending. 

Orthodontic Insurance Presentation & Luncheon 

What orthodontists and their staff should know about 

third party orthodontic insurance including: 

Standard information forms Third party involvement Billing information and concerns 

“Make it easy on yourself – Follow the CAO Guidelines” 

Dr. Bob Cram (Insurance Committee Chair) 

and 

Dr. Richard Marcus (CAO Past President) 

will host the presentation, followed by a question and answer period 

16





9:00 am – 12:00 pm JOINT PLENARY SESSION – 

IT'S NOT WHAT HAPPENS TO YOU, 

IT'S WHAT YOU DO ABOUT IT 

With warmth and wisdom, W. Mitchell recaps the precise moments that instantly erased and 

rewrote the course of his life. From a fiery motorcycle accident that left over 65% of his body 

burned, to the airplane crash that took away his ability to walk, Mitchell steadily rebuilt his life. 

He learned to work through the painful challenges and the devastating losses. He found new 

ways of facing every day challenges with courage, determination, and good humour. 

When Mitchell speaks, no one goes away unaffected as he proves, beyond a doubt, that setbacks 

can be transformed into exciting new starting points. Overcoming impossible situations 

and successfully moving forward is Mitchell’s area of expertise. This seemingly hopeless story 

evolved into an amazing life of achievement that has inspired audiences throughout the world. 

Mitchell’s unforgettable presentation is a reminder that during great upheaval and 

uncertainty you must: 

Work smarter than ever before 

Think far beyond your job description 

Get back up, get going and get along 

Be grateful for all you have been given 

Discover what you’re truly made of! 

A powerful messenger, a profound message, an unforgettable experience! 










SUCCESSFUL 

PERSONALLY 

17





10:45 am – 12:00 pm W. MITCHELL’S INTERVIEW WITH 

CORAMARIE CLARK 

It’s time to face facts: Everything is changing and it’s not going back to the way it was! So how 

do you help your practice accept the new reality and move forward with purpose, confidence 

and gratitude? 

In this exclusive interview, Mitchell reveals the core beliefs and proven strategies that lead to 

his personal and professional successes. He proves to audiences that setbacks can be transformed 

into new starting points and that we all must take responsibility for the changes in our 

life. Not only will he demonstrate what it takes, but he will provide the necessary tools that can 

be used to improve the quality of your unique situation. 

Help your team: 

Understand that most limitations are self-imposed and it’s time to move past them 

Learn to take responsibility for change and master adversity 

Gain a new perspective on seemingly impossible situations and learn to think and 

act creatively 

Feel the joy of living at your best regardless of the challenges 

Experience a renewal of both mind and spirit and be inspired to achieve greatness. 

Set a new tone in your practice by changing the conversation... 



















18





2:00 pm – 5:00 pm JOINT PLENARY SESSION – SUCCESSFUL 

BONDING FROM START TO FINISH 

Placing brackets and appliances is one of the most technique sensitive procedures in the 

orthodontic office today. Unfortunately, it can also be one of the most stressful. This seminar 

will examine all aspects of bonding from start to finish, with the most advanced materials, in a 

step by step manner, explaining not only how to do the procedure, but why. Tooth preparation, 

bonding to all enamel and non enamel surfaces, lingual retention, bite turbos and indirect 

bonding are just a few of the topics covered. 

As always, bring your questions! 

This lecture will cover all aspects of bonding in the orthodontic office today from tooth 

preparation to retention. The latest materials and techniques will be shown to maximize 

adhesion to all intraoral surfaces. Covered in this seminar will be: 

Occlusal buildup 

The latest on bonding to porcelain, dentin and wet enamel 

The proper technique with self etching primers 

Successful long term lingual retainers 

Be sure to bring questions! 

Learning Objectives 

Attendees will learn: 

How to bond successfully to any surface in the mouth: enamel, non-enamel, wet, dry 

and atypical 

Proper technique to reduce bond failures 

Mr. Paul A. Gange, B.S.B.A. in marketing 

Paul Gange has had a career in the orthodontic industry that spans over 

three decades. He has been directly involved with the development of 

orthodontic adhesives, sealants and cements for over thirty-four years. 

Highlights include: 

Developed the first “No Mix” adhesive. 

Founder RELIANCE ORTHODONTIC PRODUCTS, INC., which is dedicated to 

the advancement of bonding adhesives and techniques. 

Developed many of the products that you use in your everyday bonding 

procedures both direct and indirect. 

Paul Gange has also been a quest speaker in numerous Study Clubs, Universities, Continuing 

Education courses and Regional Component meetings in the United States, Canada, Europe and 

the Far East. Also, he has been guest lecturer with several leading clinicians worldwide. His 

publications include numerous journal articles and textbook chapters. 

Sponsored by 

19





ENHANCING AUXILIARY SUCCESS 

9:00 am – 10:00 am THE EMERGENCE OF SPORTS DENTISTRY 

AND ITS ROLE AT THE VANCOUVER 

2010 OLYMPIC WINTER GAMES 

Organized dentistry had a major role in the medical polyclinics both at the Vancouver and 

Whistler Athlete’s Villages during the Olympic Winter Games of 2010. This insider view of the 

facilities, protocols and dentistry provided will answer the question “What role did Dentistry 

have at the Games”. A follow up with Dentistry at the Canada Winter Games of 2011 in 

Halifax will also be presented. 

With an increase in the participation rates of our patients in competitive sports, we are 

required to offer the most current advice concerning mouth guard protection. This 

presentation will address the characteristics of the different types of mouthguards available 

including a novel approach to a mouth guard for the orthodontic patient. 

Dr. Michael Salyzyn, B.Sc, B.Sc. (honors Cert), D.D.S 

Mike is a native Nova Scotian who received his Doctor of Dental Surgery 

from Dalhousie University after completing a Bachelor of Science Honors 

Certificate in Biochemistry as well as a Bachelor of Science in Chemistry. 

He is focused on comprehensive and compassionate care mixed with a great 

sense of humour. Mike has a special interest in the use of dental implants 

as well as computer-aided design and manufacturing of ceramic dental 

crowns and onlays. He is a member of the Academy for Sports Dentistry, the Nova Scotia Dental 

Association, the Canadian Dental Association, the Straumann implant study program and well as 

a lecturer at the Dalhousie Dental School for the past 18 years. 

Mike has been selected to be a member of the dental team providing services at the Athlete's 

Village at Whistler for the 2010 Olympic Games. 

In his spare time he is a passionate downhill skier and Vice-President (Operations) for the local 

chapter of the Canadian Ski Patrol. He also enjoys cycling, golf, and a spirited game of ice 

hockey. (In fact, just about any sport is fine with Mike.) 

SUCCESS IN 

RETENTION 

20





ENHANCING AUXILIARY SUCCESS 

10:30 am – 11:15 am DIGITAL TECHNOLOGY IN ORTHODONTICS: 

IMPLICATIONS FOR THE ORTHODONTIC TEAM MEMBER 

Advances in orthodontic technology such as digital oral scanners, digital study models, 

indirect bonding and customized brackets and wires have improved the efficiency of 

orthodontic care delivery. The patient now spends less time in the chair and, frequently, 

procedures that are considered unpleasant (taking impressions and placement of cheek 

retractors) are minimized or eliminated altogether. The new technology has had a great 

impact on the orthodontic staff member because the storage and retrieval of digital data is 

easier and faster but on the other hand there is a steep learning curve for every new advance 

in technology. This lecture will discuss the advantages and drawbacks of the use of digital 

oral scanners that have started to replace traditional impressions in orthodontics. It will also 

review the production of digital models, indirect bonding trays and protocols for indirect 

bonding. I will also discuss examples of the application of digital technology in the treatment 

of patients using custom-made brackets (eg. Insignia), custom-bent wires (eg. SureSmile) and 

lingual appliances (eg. Incognito). 

Dr. Liliya Nikolcheva, B.Sc., M.Sc., D.M.D, Cert Ortho 

Dr. Liliya Nikolcheva received her Bachelor and Master of Science at Mount 

Allison University where she won the Gold Medal in Biology as well as the 

Governor General’s Gold Medal award, the highest academic honour in 

Canada. She earned her dental degree from McGill University in 2007 

where she recieved over 20 academic and clinical awards including the 

Thornton Gold Medal in Dentistry and the Award for Clinical Excellence. 

She specialized in Orthodontics at the University of Rochester in New York, winning the Strong 

Star of Excellence for Clinical Care. 

Dr. Nikolcheva is a member of the New Brunswick Dental Association, the Canadian and 

American Associations of Orthodontists and the Canadian Dental Association and a Fellow of 

the Royal College of Dentists of Canada. She is the president of the Fredericton Dental Society. 

Dr. Nikolcheva is an assistant professor at Dalhousie University where she teaches clinical and 

theoretical orthodontics to dental students. She has a private practice in Fredericton, NB. 

11:15 am – 12:00 pm “GOING GREEN” IN THE ORTHODONTIC OFFICE 

Society is becoming increasingly aware of our impact on the environment and concerned 

about the need to reduce our effect on the planet. Advertisers and the media can sometimes 

complicate our efforts of “going green”. Where can we find reliable information? What 

changes will make the greatest impact? Is it worth the effort? In this presentation, Dr. Roth 

will share insights gained during his efforts to reduce the environmental impact of his private 

practice. This will include the two most important things we can all do to help ensure a 

better future for our environment. 

Continued.... 

21





....Continued 

Stephen F. Roth, DDS, MSc., FRDC(C) 

Dr. Roth earned his Doctorate of Dental Surgery from the University of 

Western Ontario and completed a General Practice residency at the 

University of Washington. He went on to receive a Masters of Science 

degree in Orthodontics from the University of Alberta. 

A Fellow of the Royal College of Dentists of Canada, Dr. Roth established his 

private practice in Halifax in 2002. He is an Assistant Professor in the Faculty of Dentistry at 

Dalhousie University and is also a Past President of the Atlantic Orthodontist’s Association. 

Born and raised in the small town of Midland, Ontario, Dr. Roth and his wife, Raquel, have 

proudly lived in Nova Scotia since 2001. They are enjoying raising two young boys, Alexander 

and Andrew. In his leisure time, Dr. Roth enjoys spending time with his family and cycling. 

Dr. Roth has always had a concern for the environment and in 2009 became committed to 

reducing the environmental impact of his private practice as much as possible. 

MACRO 

SUCCESS 

22





2:00 pm – 3:15 pm CREATE PRICELESS PATIENT LOYALTY – 

ONE SMILE AT A TIME 

Orthodontic practices face an increasingly competitive marketplace. Differentiation is now the 

key to creating priceless patient loyalty. This presentation will provide teams with the strategies, 

systems and inspiration needed to have your patients raving about your practice... in turn giving 

you a distinct competitive advantage. 

The Priceless Patient Loyalty presentation will take you through ten steps that will help you 

define your Signature Service Strategy. By following CoraMarie’s recommendations, and using 

them to create your own strategy, you will be able to deliver outstanding service that will 

differentiate you from other practices. 

After this presentation, you will come away with: 

Systems to ensure every step of the patient experience is profound 

A template to create your customized Signature Service Strategy 

Practical tools and inspiration needed to turn patients into loyal cheerleaders who are 

excited to refer patients to you 

Essential tools to build trust 

A renewed sense of commitment to give people the little difference that makes all the 

difference. 

It takes time to examine, reinforce and personalize existing client relationships and to develop 

new ones. In this stimulating and practical how-to session, you will leave equipped and ready to 

provide exceptional experiences that will have your patients raving about your practice! 










23





3:45 pm – 5:00 pm WHAT WOULD THE IMPACT BE IF YOU COULD 

INCREASE YOUR CONVERSION RATE? 

Most professionals are not comfortable with the idea that their revenue is generated through 

sales. Feel good, this thinking is perfectly consistent with your probable patients; they don’t 

want to be sold either. In Orthodontics, delivering a patient focused consult will increase your 

conversions without your patients feeling sold. 

Help your patients make their treatment decision the way they like to make decisions. No selling 

and no manipulation. Learn how to understand individual needs and wants by asking powerful 

questions and listening with the intent to understand. You might be surprised to discover they 

really don’t want to hear all that much about you. In short, help probable patients discover 

what they want and then give it to them. 

After this presentation, you will come away with: 

Tools to help you understand what your patients value 

Understanding the value of building a results generated, flexible and repeatable TC process 

Strategies to overcome objections and potential patient concerns 

Critical beliefs that will help you earn patient confidence 

Knowing what it takes to earn a referral, and how and when to ask for them effectively. 

This session will help you deliver a clear message consistent with your unique personality, culture, 

and image... and equip you with the skills to have your patients say ‘YES’. 










Ms. Lori William 

Having grown up in the profession of teeth, Lori has spent her entire career 

straightening them. Her holistic understanding of an orthodontic practice 

has been the foundation of her success with Strategix. Throughout her 

endeavours, she has encountered many challenges that have enabled her to 

successfully systematize the inner workings of an Orthodontic practice. Lori 

has focused her positive energy in delivering outstanding service for each 

person she interacts with, which in turn has created outstanding results. 

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8:00 am – 3:30 pm CAO Charity Golf Tournament 

Sponsored by 

8:30 am – 10:00 am Tour Registration Desk Open 

9:30 am – 2:30 pm Tour #1 

10:00 am – 4:30 pm Tour #2 

6:00 pm – 7:30 pm President's Welcome Reception 

Sponsored by 




7:30 pm – 11:00 am President’s Banquet - Rock Around the Clock 

Sponsored by 

ROCK ‘N ROLL 

PEGGY’S COVE 

CURLING CURLING 

SOCIAL EVENTS – 


25 

GOLF 

CELTIC CEILIDH

TOUR #1 

THURSDAY, SEPTEMBER 22, 2011 9:30 am - 2:30 pm 

CURLING WORKSHOP 

WITH COLLEEN JONES 

It all looks so easy, but we all know curling is a game of great skill and precision. 

So, now is your chance to learn how to curl like a pro! In the workshop, curlers 

will learn cutting-edge strategies to create consistency and control the momentum 

of their game. During an actual curling game curlers will receive personal 

instruction with an opportunity to fine-tune and expand their curling skills and 

knowledge, with Colleen Jones, who has won more Canadian Curling 

Championships than any other curler. 

Colleen Jones, Canadian curler and television personality, is best known as the skip 

of two women’s world championship teams and six Tournament of Hearts Canadian 

women’s championships, including an unprecedented four titles in a row. Colleen 

Jones is a member of the Canadian Curling Hall of Fame and has been in 7 

Canadian Mixed Curling Championships, where she has won 2 titles (as vice-skip). 

Schedule: 9:30 am Departure from Hotel 

2:30 pm Arrival to Hotel 

Includes: Shuttle to/from Mayflower Curling Club, Curling Game, 

Coaching with Ms Colleen Jones, light lunch. 

Price: $75.00 + HST per person 

26


HALIFAX CITY/ 

PEGGY’S COVE TOUR 

This combined tour with its breathtaking ocean scenery and delicious food promises 

a memorable day in the Nova Scotia countryside. 

The tour begins with a sightseeing drive through Halifax with a photo stop on 

Citadel Hill, the Halifax Explosion and Fairview Lawn Cemetery, where some of the 

150 victims of the Titanic are buried in Halifax. 

Proceeds along the coast to Peggy’s Cove. This rustic and charming fishing village 

is situated on a narrow ocean inlet, highlighted by a dramatic lighthouse and huge 

granite boulders jutting into the crashing surf. You’ll see why the area is one of 

Canada’s most photographed sites and has inspired countless artists — including 

renowned marine artist William deGarthe. Visit the lighthouse and gift shops, or 

simply relax and take in this spectacular panoramic setting. 

Your visit to Peggy’s Cove will be complemented by a delectable lunch at a popular 

local restaurant offering commanding views of the craggy coastline and pictureperfect 

lighthouse. The lighthouse is unique as it once was the only one in Canada 

that also functions as a post office. 

Schedule: 10:00 am – 4:30 pm 

Includes: Transportation, Step-On Guide and light lunch, tea or coffee. 

Price: $89.00 + HST 

27 

TOUR #2

CFAO CHARITY GOLF TOURNAMENT 

Sponsored by 


GRANITE SPRINGS GOLF CLUB 

Tee it up at Granite Springs and enjoy a round of golf that you won’t 

soon forget! 

Schedule: 8:00 am Bus leaves Halifax Marriott Harbourfront Hotel 

8:30 am Tournament Registration 

9:00 am Shotgun Start 

3:30 pm Return to Halifax Marriott Harbourfront Hotel 

Includes: Transportation to/from golf course, green fee & GPS golf carts, 

Continental Breakfast, registration & tournament prizes, lunch & 

hors d’oeuvres after golf. 

Price: $195 (includes HST) 

Upon registering for golf, a survey will be sent regarding details including rentals, 

foursomes and tee off times, etc. 

About the course: 

Located 25 minutes from downtown Halifax, this 18-hole golf course combines both 

scenery and challenge. The layout, overlooking Shad Bay, presents a uniquely different 

golf experience that has become a favourite for local and visiting golfers alike. 

28

THURSDAY EVENING SOCIAL EVENTS 

THURSDAY, SEPTEMBER 22, 2011 6:00 pm - 7:30 pm 

President’s Welcome Reception 

What would a Scientific Session be without this 

traditional event to gather the crowd and find old 

friends?? This year’s Welcome Reception promises to 

be one of the nicest yet…how could it not be in this 

stunning location? 

Sponsored by 

THURSDAY, SEPTEMBER 22, 2011 7:30 pm - 11:00 pm 

A Celtic Ceilidh 

(pronounced kā'lē) 

Break out your bibs, because no visit to Halifax is complete without a feast of 

lobsters! You might even be surprised where all the lobsters turn up! 

Follow the Pied Piper from the hotel along the waterfront, and enjoy the view from 

Murphy’s on the Water as you feast your ears on the sounds of a Celtic Band! 

Come dressed in your tartans (if you have them) for this Celtic Ceilidh! 

Time: 7:30 pm – 11:00 pm 

Includes: Piper escort, Lobster dinner, 2 drink tickets, 

and entertainment 

Price: $50.00 per person + HST 

Dress Code: Casual (jeans okay) 

(Alternate and vegetarian meals available upon 

request. Please pre-order with CAO Office.) 

Sponsored by 

and 

29

FRIDAY EVENING SOCIAL EVENTS 


PRESIDENT’S BANQUET 

Rock Around the Clock 

Are you ready to rock? This year’s President’s Banquet 

will bring you out to Rock Around the Clock for this 

extravaganza of rock ‘n’ roll that will surely go down in 

history, just like the Beatles on Ed Sullivan, Woodstock, 

or the launch of the Sony Walkman! 

Held in one of Halifax’s most magical sites, Pier 21, this 

evening will mix elegance and fun, all along celebrating 

the CAO through music. 

Pier 21 is Canada's "Ellis Island" - where over one million 

immigrants, refugees, war brides, evacuee children and 

displaced persons have come through this gateway between 

1928 and 1971. With museum docents go on an emotional 

journey through Pier 21's historic past. 

You will have two added benefits at this year's banquet! 

You will have the opportunity to work with the museum 

staff to trace your own family's history (details to follow). 

As well, we have the return of the successful CFAO Silent 

Auction. Make sure that you bid on some of the items 

throughout the evening to raise money for the CFAO. 

After a fantastic dinner, you will get your chance to 

dust off your dancing shoes…whether it’s the Mashed 

Potato, Shuffle or the Robot! Our band will play hits 

from every decade for you to show off your moves. 

For one night only, come on out and show how CAO rocks! 

Time: 7:00 pm 

Includes: Reception food & one cocktail, threecourse 

meal with complimentary glass of 

wine, entertainment 

Price: $85.00 per person + HST 

Dress Code: Business Casual 

Note: Limited shuttle transportation will be 

available throughout the evening, 

although it is a short, lovely walk along 

the water from the hotel. 

Sponsored by 

30

Helpful Hints 

Weather: 

Halifax enjoys a temperature on average of 18°C (64.4°F) (high) and 11°C (51.8°F) (low). 

Travellers Information: 

Book early as Halifax is affected by the coastal climate, it can be foggy at times. 

Special rates have been negotiated with our Corporate Travel Agent and Air Canada. 

To Book your discounted air travel, please contact Ruben Dominguez at Vision 2000 

Travel at ruben.dominquez@vision2000.ca or 416-915-2255/800-475-9494. 

Please mention that you are looking to book with Convention ID #QXJQUPM1. 

Note: While you might find that the total amounts are slightly higher than you 

booking directly online with a Tango Fare, the 24-hour/7 day a week service, and 

ability to make changes are worth the very slightly higher fee. 

Hotel: 

If you are interested in booking a spa appointment, contact (902) 474 2091. 

Important Times: 

� The Conference Tour Registration Desk is open at the following time: 

Thursday, Sept 22: 8:30 am – 10:00 am 

� The Conference Registration Desk is open at the following times: 

Thursday, Sept 22: 4:00 pm – 8:00 pm 

Friday, Sept 23: 7:00 am – 4:00 pm 

Saturday, Sept 24: 7:00 am – 2:00 pm 

� The Conference Exhibit Hours are as follows: 

Friday, Sept 23: 10:00 am – 10:30 am 

12:00 pm – 2:00 pm 

3:00 pm – 3:30 pm 

Saturday, Sept 24: 9:45 am – 10:30 am 

12:00 pm – 2:00 pm 

3:15 pm – 3:45 pm 

Conference Dress Code: 

For all conference activities, the acceptable dress code will be business casual. 

Canadian Association of Orthodontists 

310-2175 Sheppard Avenue East 

Toronto, ON M2J 1W8 

Tel: (416) 491-3186 Toll-free: 1-877-CAO-8800 Fax: (416) 491-1670 

E-mail: cao@taylorenterprises.com Website: www.cao-aco.org 

31

CURRENT SPONSORS & EXHIBITORS 

GOLD SPONSORS 

2011 CAO Exhibitors To-Date 

3M Unitek 

American Orthodontics 

CDSPI 

Cerum Ortho Organizers 

Crest Oral-B P&G Professional 

Oral Health 

Dentaurum Canada Inc. 

GAC International 

Hu-Friedy Mfg Co. Inc 

Imaging Sciences 

DOUBLE PLATINUM SPONSORS 

PLATINUM SPONSORS 

International Sales & Service 

Canada 

Invisalign 

Lifecycle Advisory Group 

Ormco 

Orthodontic Essentials 

Orthodontic Supply of Canada 

OrthoTrac/Carestream Dental 

Philips Sonicare 

Planmeca USA Inc. 

BRONZE SPONSOR 

RMO Inc. 

SNF Forestadent 

Space Maintainers Labs 

SPEED System Orthodontics 

Sunstar Canada Inc. 

Suresmile 

TD Canada Trust Business 

Banking 

Televox 

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