Broadening Horizons Broadening Horizons - TOLL Group
Broadening Horizons Broadening Horizons - TOLL Group
Broadening Horizons Broadening Horizons - TOLL Group
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QUARTERLY ISSUE JUNE – AUGUST 2007<br />
Toll SPD Successful in<br />
Qenos Plastics Tender<br />
Toll Rescues Zinifex<br />
<strong>Broadening</strong> <strong>Horizons</strong><br />
New Carriages<br />
5 6 15<br />
Page 2<br />
Working with the UN<br />
22
2<br />
MANAGING DIRECTOR’S REPORT<br />
MANAGING DIRECTOR’S REPORT<br />
<strong>Broadening</strong> <strong>Horizons</strong><br />
Toll is very pleased<br />
to announce it<br />
received overwhelming<br />
shareholder approval at its<br />
Extraordinary General<br />
Meeting on 28 May 2007,<br />
to effect the restructure.<br />
This resulted in the separation of Toll’s<br />
infrastructure assets into a new ASX listed<br />
entity, Asciano (AIO), which began trading<br />
for the first time on 6 June 2007 per a<br />
stapled security.<br />
The restructure has now freed up Toll’s<br />
balance sheet and set the Company up to<br />
accelerate growth throughout all current<br />
operations – broadening horizons.<br />
We take this opportunity to thank all<br />
shareholders and employees for their valued<br />
support during this significant milestone event.<br />
Strategic Interest in CSFE<br />
In May, Toll acquired a strategic interest in<br />
one of the Peoples’ Republic of China’s<br />
largest specialist export consolidators,<br />
Cargo Services Far East (CSFE), making it<br />
our second acquisition in Asia following<br />
SembCorp Logistics a year earlier.<br />
Based in Hong Kong, CSFE has extensive<br />
operations in mainland China, providing<br />
export services to many significant European,<br />
US and Australian importers. In addition,<br />
CSFE operates as a shipping agent, and has<br />
recently commenced a barging operation on<br />
the Yangzi River in China.<br />
We see CSFE as a cornerstone operation in<br />
our Asian expansion strategy, complementing<br />
our continuing drive to deliver integrated,<br />
door-to-door services to our customers across<br />
the Asian region.<br />
CSFE operations will be aligned and<br />
integrated with Toll's domestic logistics<br />
businesses throughout the Asian region,<br />
aiding the delivery of seamless international<br />
logistics services.<br />
Cover: Pictured after the Press Conference on<br />
Thursday 14 June 2007 at the Shangri-La Hotel are<br />
(left to right): Toll Director Strategy, Mergers and<br />
Acquisitions – Mr Stephen Stanley; Sembawang<br />
Kimtrans <strong>Group</strong> Chief Executive Officer – Mr Peter Tan;<br />
Toll CFO – Mr Neil Chatfield; Toll Legal Manager –<br />
Mr Adam Martin; Toll Managing Director –<br />
Mr Paul Little, and Sembawang Kimtrans <strong>Group</strong> Chief<br />
Operating Officer, Operations – Mr Victor Tan.<br />
Asian marine and mining<br />
logistics growth platform<br />
secured<br />
On 13 June, Toll’s wholly owned subsidiary<br />
Toll Express (Asia) Pte Ltd (Toll) announced<br />
an intention to make a voluntary general offer<br />
to acquire control of Sembawang Kimtrans<br />
Limited (SWKT), a publicly listed Company<br />
in Singapore, specialising in integrated<br />
logistics and marine transportation.<br />
Toll, which already holds a 26% interest,<br />
secured irrevocable undertakings from a<br />
company associated with the Executive<br />
Directors of SWKT and another substantial<br />
shareholder, which together with Toll’s<br />
existing interest amounts to more that 57%<br />
of the issued shares of SWKT.<br />
SWKT has its own fleet of purpose built<br />
barges and tugs as well as specialist<br />
warehouses, providing distribution and<br />
transport operations in Singapore and<br />
Indonesia, and the region generally.<br />
The Company has been able to assist multi<br />
nationals in the planning, coordination and<br />
completion of major projects within the<br />
South East Asia-Pacific region. Examples<br />
include the transportation of mill equipment<br />
to remote sites in Indonesia, Myanmar,<br />
Thailand and Papua New Guinea and<br />
subsequent continuity of supply during the<br />
production stages of the mine projects.<br />
In addition, Sembawang Kimtrans provides<br />
logistical support to pipeline operations in<br />
Vietnam, as well as other resources projects<br />
in India and South Africa.<br />
Toll has been impressed by the calibre of the<br />
Sembawang Kimtrans management, and we<br />
are excited to be increasing our stake in a<br />
well managed and profitable business with<br />
strong exposure to the high growth, energy<br />
and resources market in South East Asia.<br />
The two biggest shareholders in Sembawang<br />
Kimtrans other than Toll have already<br />
committed to tender their shares, meaning<br />
that the passing of control in Sembawang<br />
Kimtrans to Toll will be achieved.<br />
Toll Express (Asia) will offer S$0.70 per<br />
Sembawang Kimtrans share, increasing to<br />
S$0.80 per Sembawang Kimtrans share, in<br />
the event that acceptances are received from<br />
shareholders of not less than 90% of the<br />
Sembawang Kimtrans shares the subject of<br />
Paul Little<br />
Managing Director<br />
the offer and Toll is entitled to proceed to<br />
compulsory acquisition.<br />
At a consideration of S$0.80 per share, the<br />
offer premium would be 20.7% above the<br />
12 month VWAP for Sembawang Kimtrans’<br />
shares traded to close on 12 June 2007.<br />
The acquisition will be EPS accretive<br />
immediately and funded by debt facilities in<br />
Singapore.<br />
It is expected that the offer document will<br />
be forwarded to shareholders by early<br />
July 2007.<br />
The acquisition of<br />
Sembawang Kimtrans<br />
will enhance Toll’s strategic<br />
position within the Asian<br />
region, especially within<br />
the marine and mining<br />
logistics sector.<br />
In addition, it will assist<br />
in driving Toll’s strategy<br />
to become the pre-eminent<br />
integrated logistics provider<br />
in the Asian region.
DIRECTOR BUSINESS DEVELOPMENT’S REPORT<br />
Asia Pacific Focus – Global Reach<br />
Toll’s push into global logistics markets is<br />
gathering momentum with our drive to:<br />
• Grow our Toll Asia business in all the key<br />
domestic markets in the region; and<br />
• Develop an international supply chain and<br />
forwarding business of genuine scale.<br />
Toll Asia<br />
Toll is now exceptionally positioned, through<br />
its pan-Asian footprint, to capitalise on the<br />
enormous growth in the Asian logistics markets.<br />
China continues to grow at a phenomenal rate<br />
of 8 percent GDP and other exciting markets<br />
including India and Vietnam are also on the<br />
move, both too are growing at over 8 percent<br />
GDP per annum. In addition, most other Asian<br />
countries are exceeding 5 percent GDP per<br />
annum, offering Toll enormous opportunities to<br />
provide integrated logistics services.<br />
Toll Asia is now looking to grow aggressively<br />
across the region through strategic<br />
acquisitions, winning new contracts, as well<br />
as starting up new services such as<br />
AutoLogistics, based on our Australian<br />
business model.<br />
To that, we are striving to make Toll competitive<br />
in a global environment. Our future success is<br />
reliant upon maintaining best practice<br />
throughout our operations and continuing to<br />
address the challenges as we compete<br />
vigorously with most of the world’s largest<br />
logistics companies, and many strong, specialist<br />
Asian companies with detailed knowledge of<br />
the vagaries of their home markets.<br />
Toll <strong>Group</strong> Director Strategy, Mergers and<br />
Acquisitions Mr Stephen Stanley, is currently<br />
driving the Toll Asia business, since the recent<br />
retirement of the former President and CEO<br />
Mr Koh Soo Keong.<br />
Toll Global Forwarding<br />
In support of our Asian, Australian and New<br />
Zealand businesses, we are developing an<br />
international freight forwarding and supply<br />
chain management business of significant<br />
scale, with blue-water and air freight<br />
capability.<br />
We are utilising our existing Toll International<br />
business as our platform to springboard and<br />
grow our new Global Forwarding business.<br />
Toll International today, represents the<br />
progressive integration of the original Toll<br />
International, Patrick International Freight,<br />
Tranzlink, and elements of Carpentaria<br />
International.<br />
Although this newly merged single business unit<br />
had excellent capability in Australia and New<br />
Zealand, it had limited capability elsewhere.<br />
Our recent acquisition of a strategic equity<br />
stake in Hong Kong / China based specialist<br />
consolidator and freight forwarder Cargo<br />
Services Far East (CSFE), constitutes Toll<br />
International’s first office outside Australia<br />
and New Zealand, and gives us great start-up<br />
capability in China. CSFE provides specialist<br />
supply chain services and technology to some of<br />
the world’s largest retailers, including Walmart<br />
in the UK and Woolworths in Australia.<br />
This strategic move now enables us to provide<br />
customised door-to-door and value-add<br />
services to our Australian and New Zealand<br />
customers that import from China.<br />
In addition to building our operational<br />
capabilities outside Australia and New<br />
Zealand, we are also leveraging the<br />
significant investment we’ve made in<br />
technology over the past five years to develop<br />
a global visibility platform for our expanding<br />
international operations.<br />
To continue the momentum, we have created<br />
two key roles within the Toll International<br />
business and appointed high calibre<br />
candidates for the positions:<br />
• Peter Winslow has been appointed as<br />
General Manager Asia-Pacific, joining us<br />
with 25 years international freight<br />
experience with DHL and UPS; and<br />
• Paul Damkjaer takes over as Toll<br />
International General Manager for Australia<br />
and New Zealand, after a long career with<br />
Kuehne and Nagel, one of the world’s largest<br />
international freight forwarders.<br />
Stephen Stanley<br />
Director<br />
Strategy, Mergers and Acquisitions<br />
Peter Winslow<br />
General Manager<br />
Asia Pacific<br />
Hugh Cushing<br />
Director Business Development<br />
This business too, will be looking for key<br />
acquisitions across the region to fast track<br />
our growth plans for 2007 / 08.<br />
Hugh Cushing<br />
Director Business<br />
Development<br />
After starting with QRX in Brisbane in<br />
1975, Hugh took over his current role<br />
in 2002, with the responsibility for<br />
coordinating business development<br />
activity across the <strong>Group</strong>, which now<br />
also encompasses New Zealand and<br />
Asia. He is also responsible for our Toll<br />
Solutions team.<br />
Hugh has been given the task of<br />
developing our international freight<br />
forwarding and supply chain<br />
management capabilities, and has line<br />
responsibility for the Toll International<br />
business.<br />
Pictured are Cargo Services Far East Limited's<br />
Managing Director, Mr John Lau (left) and Assistant<br />
Managing Director, Mr Christopher Lau.<br />
Paul Damkjaer<br />
Toll International General Manager<br />
Australia and New Zealand<br />
3<br />
DIRECTOR BUSINESS DEVELOPMENT’S REPORT
4<br />
AUSTRALIA<br />
AUSTRALIA<br />
Toll Partners Local Automotive Manufacturer<br />
Creating Global Competitive Capability<br />
Toll officially opened its new state-of-the-art Logistics Optimisation<br />
Centre (LOC) on 28 March 2007 in the northern Melbourne suburb<br />
of Campbellfield, unlocking significant value to its automotive<br />
customers in Australia.<br />
The spacious 17,500 sqm world-class centre, is focussed on providing<br />
a wide range of superior automotive logistics services to companies<br />
such as Ford, Toyota, Holden and a number of domestic and<br />
international components manufacturers and aftermarket suppliers.<br />
The State Treasurer of Victoria, Minister for Innovation and Minister<br />
for Regional and Rural Development, The Hon John Brumby MP,<br />
opened the centre before an audience of key government, business<br />
and industry dignitaries including: Mr Peter Upton, Chief Executive<br />
FAPM; Cr Gary Jungwirth, The Mayor, Hume City Council, Mr Wal<br />
Lawson, Director City Infrastructure, Hume City Council; Ford Motor<br />
Company of Australia; General Motors Holden and Toyota Motor<br />
Corporation of Australia.<br />
Toll <strong>Group</strong>’s Managing Director, Mr Paul Little said that Toll is<br />
constantly collaborating with its customers developing cutting edge<br />
industry solutions to changing market demands.<br />
Mr Little said, “Included in our vision of the automotive sector, is the<br />
development of similar optimisation facilities in China and India,<br />
which will further enhance our ability to offer even greater efficiencies<br />
for the automotive sector, to further streamline the movement of parts<br />
and finished cars into the Australian market.<br />
“Toll’s logistics optimisation centre is a key component of the overall<br />
solution, which tracks material throughout the entire supply chain,<br />
providing customers with the parts they require.The centre therefore,<br />
minimises inventory and the costly expediting of material. In addition,<br />
our investment in the new centre demonstrates our commitment to our<br />
customers in the automotive industry.”<br />
Toll <strong>Group</strong> Managing Director Paul Little delivering his speech.<br />
Key to the success of the LOC is Toll’s AutoLogistics Transport and<br />
Optimisation Management system (ATOM), capturing data at source<br />
using real-time information, backed by specialised decision support<br />
tools to achieve greater supply chain visibility and improved<br />
cost control.<br />
“Toll continues to differentiate its services based on technology, and<br />
we see this as a major point of difference domestically and globally.<br />
“We look forward to continuing our investment in our unique logistics<br />
offering and working in concert with customers to develop the best<br />
possible solutions,” said Mr Little.<br />
The State Treasurer of Victoria, Minister for Innovation and Minister for Regional and<br />
Rural Development, The Hon John Brumby MP (right); congratulates Toll <strong>Group</strong><br />
Managing Director Paul Little on the new facility.
HEADING AUSTRALIA<br />
5<br />
Toll SPD Successful in Qenos Plastics Tender<br />
Toll SPD has signed a $225 million<br />
contract to supply a comprehensive<br />
range of logistics services to Australia’s<br />
leading plastics manufacturer, Qenos<br />
Pty Ltd nationally.<br />
Toll SPD’s current operation is based in<br />
Laverton North in Melbourne’s western<br />
suburbs and has serviced Qenos’ Altona<br />
operations for the past twelve years.<br />
The Laverton North facility (also in<br />
Melbourne’s western suburbs) in Cherry Lane<br />
consists of a 15,000 pallet warehouse,<br />
storage for 3,000 shipping containers and a<br />
dedicated packaging plant converting bulk<br />
product into palletised stock.<br />
The transport operation handles around<br />
200,000 tonnes of plastic per annum from<br />
Qenos’ Altona plant into the Toll facility, then<br />
delivers it either in bulk or palletised to<br />
destinations in all states.<br />
The existing business is a significant user of<br />
rail, particularly on the east coast and<br />
expands to around 15,000 rail movements<br />
per annum under the new contract.<br />
The recent tender resulted in Qenos awarding<br />
Toll an additional 200,000 tonnes per annum<br />
from its Botany facility under a five<br />
year contract.<br />
Toll’s success recognises the strength of the<br />
existing relationship and commitment to<br />
work with Qenos to achieve ongoing cost and<br />
productivity targets in the highly competitive<br />
Plastics Industry.<br />
To service Qenos nationally, Toll will expand<br />
existing and develop new operations in<br />
Sydney, Brisbane, Adelaide and Perth.<br />
The new arrangement will commence in June<br />
2008 and requires significant investment in<br />
The facility at Cherry Lane; Laverton North.<br />
new containers and specialised bulk transport<br />
equipment including development of a new<br />
packaging line in Sydney.<br />
Toll and Qenos have formed a joint project team<br />
to implement the new arrangements requiring<br />
detailed planning over the next twelve months.<br />
Toll Victorian Warehousing Manager Howard<br />
Haysom and Project Coordinator Graham<br />
Besley lead the Toll team.<br />
Congratulations to Toll Laverton DC Manager<br />
Frank Moody and his Laverton North staff and<br />
employees for their continued commitment to<br />
our valued customer.<br />
Qenos General Manager Commercial, Dr<br />
Stephen Bell said that the innovation and<br />
synergies in the Toll contract will further<br />
assist Qenos to meet its increasingly<br />
competitive challenges. Toll Managing<br />
Director Paul Little added that Toll’s<br />
coordinated and customised solution will see<br />
Qenos optimise its supply chain efficiencies.<br />
For further information please contact:<br />
Howard Haysom<br />
T: +61 3 9931 5402<br />
E: howard_haysom@toll.com.au<br />
Cherry Lane packaging line.<br />
25 kg bags on the Cherry Lane packaging line.<br />
Left to right: Dr Stephen Bell – Qenos General Manager Commercial; Howard Haysom – Toll Victorian Warehousing Manager;<br />
Paul Ebsworth – Toll SPD General Manager; Shaun Harris – Toll; Dave Plunkett – Qenos General Counsel; Demara Jackson<br />
– Qenos Supply Chain Manager; Gary Lyon – Qenos Logistics Manager; Frank Moody – Toll Laverton DC Manager and<br />
Tony McAvaney – Qenos Logistics Project Manager. Seated: Toll Director John Ludeke and Qenos CEO Ross McCann.<br />
AUSTRALIA
6<br />
AUSTRALIA<br />
AUSTRALIA<br />
Toll Rescues Zinifex<br />
On 7 February at approximately 5.45am<br />
Zinifex’s transfer vessel, MV Wunma<br />
based at Queensland’s Karumba, started<br />
taking on water in severe seas caused by<br />
cyclone Nelson. As per cyclone weather<br />
protocols the vessel had to be anchored<br />
45 km offshore in the Gulf of Carpentaria<br />
in Queensland. The vessel was carrying<br />
approximately 5,000 tonnes of zinc<br />
concentrate.<br />
The MV Wunma was towed into Weipa where<br />
urgent repairs were undertaken. Toll was<br />
engaged by Zinifex to transport critical<br />
vessel parts required for this repair. Service<br />
Delivery Manager Bruce McDonald,<br />
expediting for Toll Australia <strong>Group</strong> Business<br />
Development, successfully coordinated with<br />
NQX Freight System and Toll Priority special<br />
‘Hot Shot’ deliveries ex Sydney, Brisbane,<br />
Newcastle, Townsville, Cloncurry, Melbourne,<br />
Wollongong and Tasmania to meet Zinifex’s<br />
charter plane and onsite delivery deadlines.<br />
In addition to the above, Toll Priority<br />
chartered a plane specifically for Zinifex ex<br />
Transferring bulk zinc from MV Wunma to the export vessel<br />
at sea.<br />
Melbourne picking up mooring ropes and<br />
hydraulic parts in Bankstown arriving on site<br />
within the specified timeframe.<br />
The excellent service provided by Toll<br />
was recognised by Zinifex Century Mine<br />
Management. Ray Luff, Supply Superintendent<br />
for Century Mine’s Commercial Department<br />
expressed his appreciation for the excellent<br />
service provided by Toll, in particular,<br />
Bruce McDonald:<br />
“On behalf of the GM,<br />
Commercial Manager and<br />
Port Operations Manager<br />
and the whole of Zinifex,<br />
we would like to pass on<br />
our thanks for Toll’s support<br />
so far in assisting us with<br />
our freight requirements<br />
to assist with the repairs<br />
to the Wunma.<br />
“We would like to make a special note of the<br />
work of Bruce McDonald – not only has he<br />
managed to make it all happen at Weipa and<br />
Karumba when requested, he has also<br />
managed all the specials for the shutdown<br />
and bore pump issues. Would you mind<br />
passing on our thanks to him personally and<br />
let him know we appreciate all of his efforts.”<br />
This is just one of many crucial service<br />
deliveries that Bruce has achieved with an<br />
exceptional outcome. Comments are regularly<br />
received from our major mining accounts on<br />
Bruce’s customer focus and commitment.<br />
Congratulations Bruce on continually<br />
striving to achieve excellent outcomes.<br />
Geoff Kennard<br />
Sadly Missed<br />
Geoff Kennard, 51 of Essendon – sadly<br />
killed in the Burnley Tunnel crash on<br />
23 March 2007 – was a true gentleman<br />
and a ‘nice guy’ according to all who new<br />
him at Toll Fast.<br />
Geoff was one of three people who died after<br />
cars and trucks collided in the tunnel causing<br />
a 15m fireball. He is survived by his wife,<br />
Jenny, and children Sarah, 21, and Tim, 19.<br />
He and Jenny had been married 25 years.<br />
Although his work colleagues said he was a<br />
very quiet man, they all agreed he was the<br />
nicest, most unselfish and happy bloke you<br />
could meet. He was always willing to help<br />
whenever it was needed.<br />
Mr Kennard was working<br />
as a courier with Toll Fast<br />
in Melbourne and was<br />
driving his van through the<br />
tunnel when the accident<br />
happened.<br />
Mrs Kennard said her husband had been<br />
driving for more than 30 years and had only<br />
had one minor accident.<br />
Mr Kennard was a keen Melbourne Cricket<br />
Club member and Melbourne AFL supporter.<br />
He also enjoyed playing golf and playing<br />
tennis with his son,Tim.<br />
He is sadly missed by all at Toll Fast and our<br />
deepest condolences go out to his family at<br />
this time.<br />
Transfer Vessel – MV Wunma. Geoff Kennard pictured with his daughter Sarah.
HEADING AUSTRALIA<br />
7<br />
Latest Investment in Toll Priority Depot<br />
Toll Priority’s new 5,000 sqm depot at Export Park, Brisbane<br />
Airport commenced operations in March 2007, after<br />
outgrowing the Coorparoo and Acacia Street, Brisbane<br />
Airport locations.<br />
The facility is the latest example of our investment in new depots<br />
already operational in Melbourne, Adelaide and Perth.<br />
The state-of-the-art design provides improvements in our overall<br />
service with:<br />
New 5,000 sqm depot at Export Park, Brisbane Airport.<br />
Out of the Box Solution<br />
Toll Priority TechServ accepted the challenge of safely packaging<br />
and transporting complex and sensitive equipment interstate for<br />
Suncorp, and was commended for the successful outcome.<br />
Specialising in the safe delivery and onsite installation of technical<br />
equipment, Toll Priority TechServ was entrusted by Suncorp to<br />
securely handle considerable volumes of valuable sound, visual and<br />
IT equipment during their office relocations in Sydney<br />
and Brisbane.<br />
Such crucial relocation requires a service provider who can address<br />
any potential risks or damages associated with transporting high-risk<br />
goods. Toll Priority did just that, in addition to being on hand upon<br />
arrival in both states, where they met the freight, scanned and<br />
carefully inspected the equipment to ensure all was intact before<br />
supervising its safe delivery.<br />
“The most challenging items to pack and<br />
transport were the 2.2 metre high racks,<br />
which already had sensitive IT hardware<br />
loaded and were previously configured in<br />
Melbourne,” said Toll Priority DX<br />
Solutions Manager Paul Walker.<br />
• Increased operational capacity.<br />
• Fully secured reception for after hours lodgement and collections.<br />
• Improved safety for customers, staff and visitors.<br />
• On-site cold room for specialised products.<br />
• Parking for 100 vehicles.<br />
• Heightened security with 24 hour video surveillance across<br />
32 cameras and swipe card access to all areas.<br />
This issue was resolved by inserting an INSTAPAK (see picture)<br />
between the components. When activated, it expands to lock and<br />
provide a cushion effect to support the equipment in place. Wrapping<br />
the racks in a layer of soft foam, bubble wrap and shrink wrap was the<br />
icing to top off the smooth transition into the new offices.<br />
The interior of an INSTAPAK between the components provides a cushion effect to<br />
support the sensitive equipment.<br />
AUSTRALIA
8<br />
AUSTRALIA<br />
AUSTRALIA<br />
The Giant on<br />
our Doorstep<br />
The Tasmanian Chamber<br />
of Commerce and Industry<br />
(TCCI) hosted a successful<br />
and informative trade<br />
conference during May<br />
called ‘The Giant on our<br />
Doorstep – Trading with<br />
China’.<br />
Keynote speakers covered topics such as<br />
Intellectual Property, Risk Management,<br />
Marketing, as well as some of the potential<br />
prizes and pitfalls of doing business in China.<br />
Speakers included State Treasurer The Hon<br />
Michael Aird, The Hon Richard Colbeck<br />
Senator for Tasmania, plus several<br />
international trade specialists.<br />
Toll Priority exhibited its global services at<br />
the conference. “The Giant on our Doorstep<br />
Conference is a perfect opportunity to<br />
promote our international service,” said Toll<br />
Priority’s Business Development Manager in<br />
Tasmania Mr Michael Gilmore. “We’re rapt<br />
to be able to talk to so many Tasmanian<br />
business leaders in the one day.”<br />
There is a growing international hunger for<br />
Tasmanian products. Austrade State<br />
Supporting MobileMuster<br />
Toll Priority is proud to be involved with<br />
the MobileMuster – the official national<br />
recycling program of the mobile phone<br />
industry in Australia – in conjunction with<br />
Infoactiv – by exchanging full recycling<br />
bins with empty ones.<br />
Initiated voluntarily by the telecommunications industry in 1999, the<br />
program’s overall aim is to prevent mobile phones ending up in<br />
landfill. Funded solely by Australian Mobile Telecommunications<br />
Association members, the recycling service is free to consumers and<br />
retailers.<br />
The program collects and recycles mobile phone handsets, batteries and<br />
accessories from a network of over 1,700 mobile phone retailers, local<br />
council, government agencies and businesses from drop off points<br />
across Australia.<br />
Michael Gilmore – Toll Priority, Tristram Travers – Austrade, Louie Georgievski – Toll Priority and Kim Hewett – Austrade.<br />
Manager Tristram Travers said, “Tasmanian<br />
businesses are increasingly targeting the top<br />
end of overseas markets. A reputation for<br />
quality assists Tasmanian companies that are<br />
selling their goods in emerging markets like<br />
China. China’s ever-growing middle class<br />
seeks out premium international goods and<br />
there are countless examples of Tasmanians<br />
enjoying success in China.”<br />
Toll Priority Global offers express services to<br />
China and can look after express import<br />
requirements as well.<br />
For further information<br />
please contact Toll Priority:<br />
T: 13 15 13<br />
www.tollpriority.com.au<br />
By 2008, the goal is to treble annual collection of mobile phone<br />
handsets, batteries and accessories from 50 to 150 tonnes per annum<br />
and halve the number of handsets going to landfill.<br />
Toll Priority driver Brian Taylor with Martin Dickson, MLA, collecting telephones received<br />
via the MobileMuster program.
HEADING AUSTRALIA<br />
Supporting National<br />
Manufacturing Week<br />
Toll Priority in Melbourne recently participated in the National<br />
Manufacturing Week Expo held at the Melbourne Convention &<br />
Exhibition Centre.<br />
Over 12,000 people attended the four day expo covering around<br />
300 exceptional displays featuring automation and robotics, air<br />
technology, manufacturing software solutions, general tooling and<br />
industrial equipment.<br />
It was deemed the most successful<br />
exhibition to date, and next year this<br />
expo moves to the harbour city, Sydney.<br />
Toll Priority had the opportunity to network with some very prominent<br />
customers and had much success promoting its overnight and global<br />
services to many iconic Australian and overseas brands.<br />
A special mention should go to Sandra Douglas from the Melbourne<br />
Toll Priority sales department. Her efforts were tireless throughout the<br />
entire week and Sandra was greatly supported by many of the other<br />
sales colleagues.<br />
The Toll Priority display at the National Manufacturing Expo.<br />
A Liquid Solution for<br />
Woodside Energy<br />
Toll Liquid Distribution was recently awarded a five-year contract<br />
worth over $2 million annually, to cart bulk liquid condensate<br />
between the Woodside Energy Ltd joint venture facility at Port<br />
Campbell and the Shell Refinery in Geelong.<br />
Toll Liquid Distribution General Manager, Rupert Hussey said that<br />
Toll worked closely with Woodside and Origin Energy to develop a<br />
solution enabling all parties to benefit from the volumes already being<br />
transported by Toll into the Geelong Refinery.<br />
“The outcome was a cost effective solution for both Origin and<br />
Woodside that also helped Toll to maximise equipment utilisation,”<br />
Mr Hussey said.<br />
The Woodside work will employ two 25 metre B-Double tankers on a<br />
7 day, 24 hour operation.Toll chose the short bonneted T404, 515 HP<br />
Caterpillar powered Kenworth to pull a 25 metre tanker combination<br />
that also sports a new suspension package, providing the customer<br />
with an additional 400 kg payload.<br />
Mr Hussey said, “Although 400 kg does<br />
not sound like much, when extrapolated<br />
over the life of the contract it adds up to<br />
some significant savings for our customer.”<br />
Given Toll Liquid’s focus on safety, it was natural that both prime<br />
movers came fitted with GPS tracking via Eze-Trak as well as the new<br />
OptAlert glasses that assist in identifying when a driver is drowsy<br />
behind the wheel.<br />
In combination with the other tools already in place to manage driving<br />
hours and fatigue, Toll Liquid Distribution believes that the inclusion<br />
of Eze-Trak and OptAlert ensures that Toll Liquid Distribution is well<br />
placed to maintain our enviable safety record into the future.<br />
Toll tankers ready to deliver the goods to our customer Woodside Energy.<br />
9<br />
AUSTRALIA
10 AUSTRALIA<br />
AUSTRALIA<br />
Relationship<br />
Gets Stronger<br />
Dairy Farmers is one of Australia's largest<br />
dairy processors, supplying fresh milk<br />
and dairy products every day to people<br />
in NSW, Queensland, South Australia,<br />
Victoria and to overseas markets.<br />
Toll’s relationship with Dairy Farmers spans<br />
many years – but rose to further significance in<br />
November 2002 when Contract Logistics were<br />
successful in winning the SEQ/NNSW<br />
(South-East Queensland and Northern New<br />
South Wales) milk distribution contract.<br />
During our partnership, both parties have<br />
worked collaboratively to drive efficiencies and<br />
produce significant transportation savings.<br />
It was this approach that not only helped retain<br />
this contract in the most recent tender process,<br />
but also saw Contract Logistics awarded the Far<br />
North Queensland milk distribution contract.<br />
Dairy Farmers have two milk processing<br />
facilities in Queensland – based at Booval in<br />
Brisbane and Malanda (approx 80 kms south<br />
west of Cairns) in far North Queensland. The<br />
geographic coverage starts at Coffs Harbour in<br />
NSW and reaches north to the Torres Strait<br />
Islands in Far North Queensland.<br />
Booval Milk Operations. Malanda Milk Operations.<br />
School Based Trainee Wins Award<br />
Toll IPEC Altona North School Based Trainee, Jessica Lenoury,<br />
has won the Western Metropolitan Industry and Education<br />
Award in the School-based Apprentice category.<br />
The Awards are an initiative of the Department of Education that<br />
recognise achievement and excellence in young people undertaking<br />
Vocational Education and Training as part of their school curriculum.<br />
Toll IPEC State Risk Manager, Sue Forsyth said that this is the first<br />
time that the recipient of this award has been from the Transport,<br />
Distribution and Logistics industry.<br />
“As a result of winning this award, Jessica has been asked to speak<br />
about her impressions of Transport at an upcoming Local Learning<br />
and Employment Network General Meeting, and will also present to<br />
the Board of the Werribee Community Centre where she is completing<br />
year 12 VCAL,” said Ms Forsyth. “Jessica is a great young<br />
ambassador for Toll IPEC and the industry.”<br />
Toll IPEC employs six school students across the Altona, Clayton South<br />
and Geelong depots through the Transporting Your Future program,<br />
an initiative of Banksia Consulting. Toll IPEC has been participating<br />
since the inaugural program commenced in Geelong in 2005.<br />
Over the past 14 months, Jessica has worked with Josephine Weate in<br />
Customer Service (Returns) and has recently moved to Sales where<br />
she is being trained by Julie Eastlake in a set of new skill bases.<br />
From these two facilities and one third-party<br />
warehouse, Contract Logistics delivers direct<br />
to store for the hundreds of Coles and<br />
Woolworth's supermarkets. We also distribute<br />
milk to the metropolitan and regional Dairy<br />
Farmers franchise owner network.<br />
It is a business that operates 24/6 and requires<br />
a combination of vehicles ranging in size from<br />
two tonne refrigerated rigids up to 34 pallet<br />
B-Double configurations.<br />
We look forward to the extension of our<br />
relationship with Dairy Farmers for many<br />
years to come.<br />
On average every Australian<br />
consumes about 100 litres<br />
of milk per year<br />
Not only has Jessica won this award, she has also been nominated for<br />
the Transporting Your Future Excellence Award, which will be<br />
announced in May.<br />
Tamsin Burrough, Transporting Your Future Manager says that<br />
Jessica’s achievement will help to strengthen the growing awareness<br />
of the Transport and Logistics Industry in schools and promote the<br />
industry as one of the career options and opportunities.<br />
Congratulations to Jessica, Toll IPEC, Werribee Community Centre<br />
and Banksia Consulting.<br />
Award Winner Jessica Lenoury proudly displays her award with her mentor Toll IPEC<br />
Victorian Risk Manager Sue Forsyth (left) and colleague Josephine Weate – Customer<br />
Service (Returns) Co-ordinator.
AUSTRALIA 11<br />
A Chain of Responsibility<br />
Co-winner of the 2007 WorkCover NSW Safe Work Awards ‘Best<br />
Individual Contribution to Workplace Health and Safety’.<br />
Pick-up and delivery driver Ron Christiansen knows first hand the<br />
importance of health and safety for truck drivers.<br />
As a truckie and TWU delegate, at the 477 employee Toll IPEC<br />
Moorebank site, Ron has been instrumental in the promotion of safe<br />
driving throughout the road transport industry.<br />
When the NSW WorkCover Long Distance Driver Fatigue reputation<br />
was introduced to the industry in 2005, Ron worked hard to raise<br />
awareness of the legislation and the associated Chain of Responsibility<br />
(COR) principles.<br />
He lobbied and liaised with Toll IPEC to ensure all drivers at the site,<br />
whether permanent, casual or labour hire workers, were appropriately<br />
inducted and understood their role in the COR.<br />
By highlighting the new legislation, Ron was able to work with Toll<br />
IPEC to implement the development of safe driving plans and a<br />
system of monitoring driving hours.These initiatives extended not just to<br />
the Moorebank site, but to all contractors being used by Toll at the site.<br />
His continuing efforts ensure that regulations are regularly monitored<br />
and are being complied. Part of this strategy is Bluecard training and<br />
accreditation (Ron promotes this for all new employees), which<br />
ensures that all industry standard for occupational health and safety<br />
is maintained at all times.<br />
Through a deliberate strategy of targeting areas within the company<br />
that could be enhanced (such as driver fatigue) or have the potential<br />
for non-compliance, Ron has helped to ensure potentially ‘at risk’ OHS<br />
areas are controlled, monitored and improved.<br />
Courtesy: WorkCover News – Issue 68<br />
Ron Christiansen proudly displays his awards.<br />
Delegation of Shipping Officials From China<br />
Visits Toll Port Facilities Brisbane<br />
Some of the delegates pictured with in2store’s National Business Development Manager Gerard Corrie (illuminated by<br />
his reflectors).<br />
Some of the delegates pictured with Toll <strong>Group</strong> Business Development Manager Mike Smith (without cap) following<br />
their visit to Toll City.<br />
In mid April, a delegation<br />
from the Peoples Republic<br />
of China visited the Port<br />
facilities in Brisbane,<br />
Sydney and Melbourne<br />
with a view to increasing<br />
their knowledge of the<br />
processes, equipment and<br />
technology used in Australia.<br />
The delegates represented a number of<br />
shipping companies including, China Ocean,<br />
Shanghai Ocean, Fuzhou, Xiamen, Zhongli<br />
and Zhanjang plus a representative from<br />
the Government’s Waterborne Transportation<br />
Bureau.<br />
During their stay in Melbourne they were<br />
given a presentation on the operation of<br />
Patrick’s port facility at Coode Road by the<br />
Terminal Manager Damian Ryan, and an<br />
overview of Toll’s broader capabilities by the<br />
Toll <strong>Group</strong> Business Development Manager<br />
Mike Smith. This also included a visit to Toll<br />
City at Altona and a walk through Toll<br />
In2store, the Toll Nike facility and Toll IPEC.<br />
AUSTRALIA
12<br />
AUSTRALIA<br />
AUSTRALIA<br />
‘Simplified’ Superannuation Rules to<br />
Take Effect from 1 July 2007<br />
In what has been described by the Federal Treasurer as ‘the most<br />
significant reform of Australia’s superannuation in decades’,<br />
major reform to the Australian superannuation regime is being<br />
implemented effective 1 July 2007. The changes were broadly<br />
outlined in the March–May 2007 edition of Toll Today and include:<br />
• Superannuation benefits paid from a taxed fund either as a lump<br />
sum or as an income stream (ie pensions) will be tax free for people<br />
aged 60 and over.<br />
• Reasonable Benefit Limits (RBLs) and compulsory cashing of<br />
benefits will be abolished.<br />
• The concessional tax treatment of superannuation contributions<br />
and earnings will remain at 15%. Age based restrictions limiting<br />
tax deductible (concessional) superannuation contributions will<br />
be replaced with a streamlined set of rules – refer below.<br />
• The self employed will be able to claim a full deduction for their<br />
superannuation contributions, as well as being eligible for the<br />
Government co contribution for their after-tax contributions.<br />
• The tax exemption for invalidity payments will also be extended to<br />
the self employed.<br />
• The ability to make deductible employer contributions will be<br />
extended up from age 70 to age 75.<br />
• From 20 September 2007 the pension assets test taper rate will<br />
be halved to $1.50 per fortnight for every $1,000 of assets above<br />
the assets test free area.<br />
NEWSFLASH<br />
Deductibility of employee contributions to change from 1 July 2007<br />
Prior to 1 July 2007, the deductibility of superannuation contributions<br />
paid on behalf of employees was capped based on an employee’s age.<br />
These were called Maximum Deductible Contributions (MDC). This<br />
cap will be abolished from 1 July 2007.That is, an employer is eligible<br />
to claim a full tax deduction for all super contributions made on<br />
behalf of an employee (subject to contribution rules being satisfied).<br />
The changes are outlined in the table below (based on 2006/07<br />
age-based limits):<br />
From an employer’s perspective, this provides flexibility in terms of<br />
being able to structure the superannuation component of employee<br />
salary packages without detriment in the form of denied deductions.<br />
Sounds good? Not quite, the sting in the tail has instead been placed<br />
squarely on employees in the form of capping the concessional tax<br />
treatment of these contributions in their hands.<br />
From 1 July 2007, superannuation contributions will fall under two<br />
categories – concessional and non-concessional contributions:<br />
• Concessional contributions – includes employer contributions<br />
(including salary sacrificed contributions), and contributions by<br />
self-employed persons claimed as a tax deduction.<br />
• – generally all contributions<br />
$<br />
Non-concessional contributions<br />
where a tax deduction is not claimed (ie contributions from after<br />
tax dollars, co-contribution and spouse contributions).<br />
Concessional contributions<br />
Concessional contributions will be capped at $50,000 (indexed<br />
annually in steps of $5,000) for all employees, with a transitional<br />
period between 1 July 2007 and 30 June 2012, allowing employees<br />
aged over 50 to make larger contributions up to $100,000 (this<br />
larger cap will not be indexed). If an employee turns 50 during<br />
the transitional period their cap will increase to $100,000 also.<br />
Contributions above this amount (excessive contributions) will be<br />
taxed at 31.5%. The tax is levied on the employee or they can elect<br />
for their super fund to pay on their behalf. Note also the limit applies<br />
on a ‘per person / per year’ basis, not per employer.<br />
Tax on concessional contributions in the fund will remain at 15%<br />
which when added to the excessive contributions tax (‘ECT’) of<br />
31.5% equals 46.5% – the top marginal tax rate.<br />
The ECT makes it virtually ineffective, tax wise, to contribute above<br />
the concessional limits hence most employee contributions will be<br />
limited to $50,000 and $100,000 depending on which side of 50 they<br />
are – effectively imposing an age-based limit. Note however, for<br />
employees aged under 35, the three-fold increase to their<br />
contributions limit is significant, the benefits taper off for employees<br />
aged 35 or more.<br />
The above ‘age-based’ limits underscore a broader push to remove<br />
restrictions on superannuation fund members accumulating benefits<br />
in a low-tax environment from 1 July 2007 through:<br />
• Removal of the Reasonable Benefits Limit (a cap on concessionally<br />
taxed benefits anyone can have, for 2006/07 the limits are<br />
$678,149 for lump sums, $1,356,291 for pensions).<br />
• Removal of compulsory cashing requirements for individuals<br />
aged over 65 who do not meet work test requirements –<br />
effectively allowing members to retain benefits in a low-tax<br />
environment indefinitely.<br />
• Lifting the age limit for employer contributions to 75.<br />
Age of Employee Contributions deduction limit Contributions deduction limit<br />
pre 1 July 2007 post 1 July 2007<br />
Under 35 15,260 Unlimited<br />
35 to 49 42,385 Unlimited<br />
50 and over 105,113 Unlimited
HEADING AUSTRALIA<br />
13<br />
• Extension of Eligible Termination Payment (ETP) roll-overs into a<br />
superannuation fund to 30 June 2012 where agreement was in<br />
place at 9 May 2006.<br />
• Extending government co-contributions to self-employed persons<br />
and allowing a full deduction for all contributions made (previously<br />
the first $5,000 was allowable plus 75% of the excess).<br />
Non concessional contributions<br />
A special transitional cap of $1,000,000 applies until 30 June 2007<br />
in respect of non concessional contributions.<br />
These provisions operate from 10 May 2006 through to 30 June 2007<br />
and will offset the total of all employer contributions in excess of their<br />
MDC limit against the employee’s transitional non concessional<br />
contributions cap of $1,000,000.<br />
Post 1 July 2007, non concessional contributions will be capped at<br />
$150,000 per annum, three times the concessional contribution cap –<br />
accordingly as the concessional contribution cap is indexed, the non<br />
concessional cap will also rise.<br />
In addition, you can bring forward non concessional contributions caps<br />
from the next two years. This allows you to make additional non<br />
concessional contributions up to a maximum of $300,000 in the<br />
current year.<br />
Effectively, this means you can make a non concessional contribution<br />
of $450,000 in year 1. Note however, under this approach you would<br />
not be able to make further non concessional contributions until the<br />
beginning of year 4.<br />
Contributions in excess of the non concessional contributions caps (called<br />
excessive non concessional contributions) will be taxed at 46.5% in the<br />
individual’s hands, irrespective of their actual marginal tax rate.<br />
Tips before the fact – what are your options before 1 July 2007?<br />
• If you currently have accumulated benefits in excess of the<br />
Reasonable Benefit Limits, consider delaying your retirement and<br />
accessing your superannuation benefits to post 1 July 2007 –<br />
excessive benefits no longer exist post 1 July 2007. If you are over<br />
60, post 1 July 2007, then the benefits including the excessive<br />
component can be received tax free.<br />
• Salary packaging and superannuation – employees closer to<br />
retirement age should now consider maximising their<br />
superannuation by salary sacrificing additional employer<br />
contributions, subject to the existing age based limit rules.<br />
• Making after tax contributions into superannuation. Utilise where<br />
possible the transitional non concessional contribution cap of<br />
$1,000,000 available until 30 June 2007.<br />
– Remember that employer contributions in excess of the existing<br />
pre 1 July 2007 MDC made during the periods 10 May 2006 to<br />
30 June 2006 and 1 July 2006 to 30 June 2007 count towards<br />
your transitional non concessional contributions cap and should<br />
be taken into account prior to making any additional non<br />
concessional contributions prior to 30 June 2007.<br />
– Please remember, once the money has gone into a superannuation<br />
fund, it cannot be accessed until you reach preservation age and<br />
trigger a condition of release.<br />
• It is possible for the superannuation fund to repay non concessional<br />
contributions made prior to 7 December 2006 where these<br />
contributions cause you to exceed the transitional non concessional<br />
contributions cap.<br />
• Don’t forget the transitional non concessional contributions cap of<br />
$1,000,000 is per individual, so if you have surplus funds, consider<br />
making the non concessional contribution in the name of your spouse.<br />
• Reducing tax on investment income or capital gains. Where an<br />
individual is not in receipt of employer support, they can make<br />
personal tax deductible contributions to a superannuation fund.<br />
This strategy is useful particularly where an individual has triggered<br />
a large capital gain.<br />
• Spousal splitting. This strategy is particularly useful if your spouse<br />
will be 60 or over post 1 July 2007. Spousal splitting allows you to<br />
transfer 85% of Toll’s employer superannuation contributions to<br />
your spouse. If your spouse is over the age of 60, then these<br />
contributions can be accessed free from tax post 1 July 2007.<br />
Tips after the fact – what are your options on 1 July 2007<br />
and beyond?<br />
• Look to utilise the transitional concessional contributions cap<br />
($100,000) for those employees who are 50 years and over, or turn<br />
50 during the five year period ending 30 June 2012.<br />
• For employees 55 years of age and over, consider utilising a transition<br />
to retirement pension. This strategy is particularly effective for<br />
employees aged 60 years and over as the pension is tax free.<br />
• For employees over 60, consider putting your superannuation into<br />
pension mode. Once the fund is in pension mode, the fund pays no<br />
income tax or capital gains tax on its earnings and as you are over<br />
60, you pay no income tax on the pension received from the fund.<br />
• Ordering your contributions. Given the various caps in place from<br />
1 July 2007, it is critical that contributions are made in the right<br />
amounts and in the right sequence.Typically this would be:<br />
– Make deductible contributions up to the $50,000 cap (increased<br />
cap of $100,000 may be applicable in some instances).<br />
– Make non concessional contributions up to the $150,000 cap.<br />
– If you wish to make further non concessional contributions in the<br />
current year, consider bringing forward the two non concessional<br />
contributions caps attributable to each of the next two years.This<br />
allows you to make additional non concessional contributions up<br />
to a maximum of $300,000 in the current year. Under this<br />
approach, you would not be able to make further non concessional<br />
contributions until the beginning of year 4.<br />
• Don’t forget the non concessional contributions caps of $150,000 /<br />
$450,000 are per individual, so if you have surplus funds,<br />
consider making the non concessional contribution in the name of<br />
your spouse.<br />
We trust you have found the above information useful in<br />
considering your personal superannuation options. However this<br />
article does not represent personal tax advice and should not<br />
be relied upon without consulting a licensed financial planner<br />
and/or your personal tax adviser.<br />
AUSTRALIA
14 AUSTRALIA<br />
AUSTRALIA<br />
TCL a Winner at the BlueScope Steel<br />
Safety and Service Excellence Awards 2007<br />
On 22 May, Toll Contract Logistics (TCL)<br />
Victoria accepted an award as well as<br />
recognition for their exemplary work in<br />
safety and service, during a formal event<br />
hosted by BlueScope Steel at the plush Swiss<br />
Grande Hotel located in Bondi, NSW.<br />
The BlueScope Steel Safety and Service<br />
Excellence Awards 2007 proved to be an<br />
exciting and rewarding evening for Toll, as<br />
Jeff Newton and his Team accepted the High<br />
Commendation for Innovation trophy as a<br />
result of Toll’s recent initiative to install<br />
electronic locking systems on all new prime<br />
movers.<br />
The patented Electronic Lock Indicator<br />
Systems [ELITM], monitors the coupling<br />
between the fifth wheel and the kingpin using<br />
two sensors and an in-cab alert mechanism<br />
which notifies the driver that the trailer<br />
connection is safe for transport. When an<br />
issue occurs, the system locks and delivers an<br />
error message and diagnostic code which the<br />
driver must resolve before he is able to<br />
continue transport.<br />
Avoid the Credit Card Trap<br />
Ease of obtaining and use, convenience and a high degree of<br />
flexibility have won credit cards a massive market acceptance<br />
and usage. The Reserve Bank figures show that total credit card<br />
debt now exceeds $6 billion.<br />
Today many people get caught in the credit trap and some even obtain<br />
extra credit cards to help them survive however, they are merely<br />
spiralling downwards into the credit trap.<br />
With a little thought and planning you can avoid, or minimise, the level<br />
of debt you incur with your credit card by obtaining a credit card that<br />
suits your financial needs. Consumers who do not wish, or are unable,<br />
to pay off the total amount owing each month should seek out a ‘no<br />
frills’ credit card with a low interest rate to minimise the interest<br />
payable. Those who choose to pay off their balance within the card’s<br />
payment period do not incur interest charges so they may look for<br />
other benefits such as reward points or interest free days.<br />
Kevin Durbridge, Business Development Manager, for Industries<br />
Mutual Credit Union says there are tips for minimising the cost of your<br />
credit card:<br />
• Do not withdraw cash from your credit card – you will be charged<br />
a larger fee.<br />
• Constantly shop around for lower interest rate cards – swap if it<br />
saves you money. Log onto www.cannex.com.au and compare all the<br />
Toll Contract Logistics Queensland, also on<br />
the nominations list, received formal<br />
recognition for their contributions to safety<br />
and service alongside their Victorian<br />
counterparts.<br />
Both the Queensland and Victorian business<br />
units handle the metropolitan, as well as<br />
portions of the regional distribution for<br />
BlueScope Steel for their respective regions.<br />
Safety is the predominant focus at all levels<br />
of the organisation, however, special<br />
recognition goes to all of the drivers and<br />
operators supporting the BlueScope Steel<br />
business.<br />
These operators consistently demonstrate<br />
their strict focus on load restraint, load<br />
auditing, PPE compliance, safe driving and<br />
overall commitment to the Take 2 philosophy<br />
which is indeed creating a safer work<br />
environment for all.<br />
Congratulations to all! This recognition is<br />
something we all should be proud of.<br />
rates available in the market.<br />
• Beware of unsolicited offers to increase your card’s credit limit.<br />
• Always ask what other fees will apply to your credit card.<br />
• Reduce the number of cards you have – this will save you paying<br />
additional annual fees.<br />
• Pay as much as you can off your card each month – if you only pay<br />
the minimum amount it will take you many years to repay the debt.<br />
If you find that due to your credit card debt you struggle to pay the<br />
bills, then consider taking out a personal loan with a credit union, or<br />
a bank, to consolidate your debts into one easy payment and make<br />
budgeting your weekly or fortnightly finances easier.<br />
If you are having financial difficulties and need advice contact your<br />
local financial counsellor or alternatively call Industries Mutual<br />
Credit Union on 1300 655 116.<br />
This article provided by:<br />
Industries Mutual Credit<br />
Union Limited<br />
www.imcu.com.au<br />
ABN 84 087 650 691 AFSL 238382<br />
Serving the Transport Industry<br />
Toll Contract Logistics State Manager Jeff Newton<br />
accepting the award.<br />
At the Awards dinner (all names are left to right), standing:<br />
Len Pearce (BlueScope Steel), Jeff Newton (Toll) and<br />
Adam Lee (BlueScope Steel). Seated: Ben Church<br />
(BlueScope Steel), Gavin Palmington (BlueScope Steel),<br />
David Hastings (Toll) and Craig Piggott (BlueScope Steel).
HEADING NEW ZEALAND<br />
15<br />
New Carriages<br />
Recent Chartered train journey from Masterton to Wellington<br />
marked the arrival of the first train carriages on the Wairarapa<br />
Line in 60 years.<br />
Carrying regular commuters, Greater Wellington Regional Councillors<br />
and guests from the Wairarapa community, the four-carriage train<br />
was officially launched in a ribbon cutting ceremony and then<br />
welcomed in Wellington by Transport Minister Annette King, Greater<br />
Wellington Passenger Transport Committee Chairperson Peter<br />
Glensor, Toll NZ CEO David Jackson and other Members of<br />
Parliament and special guests.<br />
The cars are the first in a $25 million fleet of 18 units being<br />
progressively introduced on the line this year. The trains have been<br />
bought by Greater Wellington Regional Council who is leasing them to<br />
Toll NZ and Tranz Metro to operate on their behalf.<br />
Features of the modern carriages include air conditioning, better<br />
lighting, baby changing facilities, easy-to-open doors and a more<br />
relaxing décor.<br />
Councillor Glensor described the train’s arrival in Wellington as a ‘very<br />
special occasion’. “We have waited a long time for these new<br />
carriages,” he said.<br />
“But they are well worth the wait. I believe we will really notice the<br />
improved overall travel experience they provide.<br />
The first train carriages on the Wairarapu line in 60 years. The interior of the new carriages.<br />
Lord of the Rings Link<br />
Toll Rail’s Passenger Services <strong>Group</strong> (PSG) and<br />
Hillside Engineering beat off international competition<br />
to win the contract to build the 18 Wairarapa carriages,<br />
with their previous performance on ex-British Rail<br />
MK11, Capital Connection and Auckland SA/SD models<br />
proving strong.<br />
“But their arrival today really marks<br />
the beginning of a new era in public<br />
transport in Wellington. Once the rest of<br />
the Wairarapa fleet arrives and the 70<br />
brand new electric trains are introduced<br />
across the region’s network, passengers<br />
will begin to see a real improvement in<br />
comfort and reliability.<br />
“We should also recognise the skill and<br />
expertise of the engineers at Hillside<br />
for producing such a high-quality product.<br />
The carriages are a real tribute to New<br />
Zealand workmanship.”<br />
In other improvement work taking place, some Wairarapa station<br />
platforms are to be lengthened and in some cases adjusted for height.<br />
There will also be more parking spaces, new station lighting and<br />
security, including closed circuit television at certain stations.<br />
A valuable boost was also provided to<br />
PSG’s ‘Ideas’ computer, on which the cars<br />
were modelled and designed, through the<br />
purchase of five near-new high-specification<br />
Silicon Graphics Unix workstations from<br />
fellow Wellington designers WETA Digital.<br />
These workstations were surplus after<br />
completion of special effects work on Lord<br />
of the Rings.<br />
NEW ZEALAND
16 NEW ZEALAND<br />
NEW ZEALAND<br />
Driver’s Diligence Avoids Collision<br />
A prompt and correct reaction from one<br />
of our female Tranz Metro Train Drivers<br />
recently averted a potential major tragedy<br />
in Petone (Wellington), explains Toll<br />
NZ Corporate Affairs General Manager<br />
Sue Foley.<br />
“The train's driver had only been on the job<br />
for a year, but did everything right after<br />
seeing a truck go over a bridge and land on<br />
the rail network in front of her,” says Sue.<br />
“There were 41 passengers on the train,<br />
which came to rest just 7.2 metres from<br />
where the truck landed.<br />
National HR Award Win<br />
Toll NZ Human Resources (HR) Team has<br />
been recognised with the national 2006<br />
HRINZ HR Initiative of the Year Award.<br />
Toll NZ's entry to the awards, which<br />
recognises HR teams who introduce<br />
innovative practices, focused on the<br />
Recruitment Centre and bringing recruitment<br />
in-house through supporting services such as<br />
electronic vacancy management and the<br />
Advisory Centre.<br />
The award judges were impressed with the<br />
link forged between HR strategy, the business<br />
and its culture. They also commended<br />
how the services offered by the Recruitment<br />
Centre were regularly reviewed and amended<br />
to ensure they continually meet the business’<br />
requirements.<br />
Toll NZ Human Resources General Manager<br />
Margaret Gracie said: “I am delighted that<br />
our HR Team has been recognised at such a<br />
TranzAlpine Sets 2 New Records<br />
A record single week's<br />
carriage of over 7,000<br />
passengers and record<br />
single day's return carriage<br />
of over 1,100 passengers<br />
has recently been achieved<br />
by the TranzAlpine train<br />
service between Christchurch<br />
and Greymouth.<br />
Due to celebrate its 20th anniversary this<br />
November, the service now carries over<br />
“Fortunately the train had made a recent<br />
stop at Petone so was not going at full speed<br />
when the incident occurred.”<br />
Emergency crew at the scene.<br />
200,000 passengers a year on what is<br />
considered one of New Zealand's iconic<br />
tourism experiences.<br />
Tranz Scenic South Island Manager Tony<br />
McManus says staff are delighted at the<br />
support being shown to the service.“But, it is<br />
not surprising when you look at the stunning<br />
scenery it transverses as it makes its way<br />
through the Southern Alps to the West<br />
Coast,” he says.<br />
Toll NZ assumed control of Tranz<br />
Scenic over three years ago and has since<br />
implemented a carriage refurbishment<br />
program and increased the marketing of<br />
all services.<br />
Higher point of view shot of the scene. The shaken<br />
truck driver escaped the accident unharmed.<br />
high level and want to acknowledge all the<br />
work our staff have put into making the<br />
recruitment centre the success that it is.”<br />
Having earlier won the regional HR award,<br />
Toll NZ's national award win was achieved<br />
ahead of close competition from the<br />
Wellington City Council and Canterbury<br />
University.<br />
A good contingent of Toll NZ staff were on hand to see<br />
HR win a National Award recently.<br />
Left to right: John Nobilo – Interislander; Sarah Caunter –<br />
Corporate; Margaret Gracie – GM HR, Toll NZ;<br />
Julie Robertson – Interislander; Lynn Osbourne – Hillside<br />
Engineering, Rowena Foster – Toll Recruitment;<br />
Seamus O'Sullivan – GGM Interislander; Nicole Rosie –<br />
GM Risk and Strategy; Steve Brittenden – Woburn<br />
Training centre; Julie Maude – Toll Rail; Craig Nelson –<br />
Toll Rail; Angela Aprea – Corporate HR; Natalie Thompson<br />
– Passenger Services; Maree Cooper – Passenger Services;<br />
Sue Foley – GM Corporate Affairs; Christina Desbonnets –<br />
Toll Tranzlink; Ross Hayward – GM Passenger Services<br />
and Ruth Ingram – Corporate.<br />
TranzAlpine travelling through some magical scenery on<br />
its way to Christchurch.
HEADING NEW ZEALAND<br />
17<br />
Tranzlink Handles<br />
Marlborough Grape Crop<br />
Harvesting of the Marlborough grape crop in the South Island in<br />
New Zealand is under way, with Toll Tranzlink Blenheim deploying<br />
10 truck and trailer units and 25 drivers to transport this<br />
season's produce to the wineries for processing.<br />
Running for about six weeks, this intense 24/7 operation is overseen<br />
by Toll Tranzlink Blenheim Branch Operations Supervisor Lee Thorpe<br />
with the assistance of Dennis Brennan. It will result in about 25,000<br />
tonnes of grapes being transported on behalf of the Delegats, Nobilos<br />
and Cloudy Bay wineries.<br />
“We have a great team of high-calibre drivers this year, with many<br />
who have returned from last year's harvest,” says Lee.“This has made<br />
my job a lot easier."<br />
This year also saw Lee and his team move a significant volume of grapes<br />
from Hawkes Bay to Blenheim on behalf of Delegats Winery. Once made<br />
into wine at Hawkes Bay, the produce is then transported by Toll<br />
Tranzlink as a bulk liquid to Auckland for bottling throughout the year.<br />
Toll Tranzlink Operations Supervisor Lee Thorpe in front of the truck.<br />
Casual Driver Reon Kitto supervising the loading.<br />
Loading the grapes into the truck.<br />
Hillside Tackles<br />
Ballast Wagon Project<br />
The new 40 YJ ballast wagons.<br />
A technically challenging project to<br />
complete 40 YJ ballast wagons for<br />
Ontrack, under considerable time<br />
constraint has recently been successfully<br />
completed by Hillside Workshops in<br />
Dunedin in New Zealand.<br />
Hillside Workshops Project Supervisor Paul Beattie said that having<br />
completed work on the wagon prototype in July last year, the division<br />
has managed to average the build of two wagons a week since.<br />
“The hydraulic, electronics and complexity of the wagon is a little bit<br />
more than we’d normally deal with in a freight unit, and the timing to<br />
build them in was quite tight as well,” said Paul.<br />
The YJ wagons have replaced previous four-wheeler units, which could<br />
only run on trains travelling at about 50kph and had less capacity.<br />
These are on a high-speed freight bogie, which enables Ontrack to run<br />
them with normal trains.<br />
“The design was from Toll Rail Professional Services <strong>Group</strong> in<br />
Wellington, loosely based around the hopper wagons that we have<br />
manufactured for coal,” said Paul. “We got the door mechanism from<br />
Gemco Rail in Perth. It is a hydraulic remote controlled system that<br />
they are using in Australia.”<br />
Hillside Workshops also enjoyed the interaction of Ontrack and its<br />
engineers throughout the design and construction process. “We talked<br />
with them to get the right mix of what was required for their guys on<br />
the ground.”<br />
“There was some up-front design work from them, and then we had<br />
the prototype out for their guys to run with and check.They came back<br />
with a few modifications to that, which was good,” said Paul.<br />
NEW ZEALAND
18 NEW ZEALAND<br />
NEW ZEALAND<br />
Overlander the<br />
Scenic Route<br />
Toll NZ are delighted at the patronage<br />
they have received since announcing the<br />
continuation of the Overlander train<br />
between Auckland and Wellington.<br />
A number of new marketing initiatives have<br />
been introduced including these two new<br />
Overlander advertising posters which are<br />
being displayed by agents and at information<br />
centres throughout New Zealand.<br />
Good Fun at Palmerston North One-Dayer<br />
A one day cricket match organised by Toll Rail Locomotive<br />
Engineer Glen Mulholland and Toll Rail Rail Operator Brent<br />
Moody, was recently enjoyed by staff and family of the<br />
Palmerston North Toll Rail Depot.<br />
Left to right standing: B Hiscox, M Raji, G Mullholland, C Porteous, C Bremner, D Donoghue,<br />
H Goss, G Coley, A Geurin, R Dennerly, L Lavin, P Lockyer, A Wheeler, P Geurin, P Burns,<br />
T Warren, G Bardell and D Barrett.<br />
Left to right kneeling: T Donoghue, B Moody, E Cairncross, R Hiscox, O Wallbutton, R Richbell,<br />
A Allen and J Keenan.<br />
Tranz Metro Security Manager<br />
Former Policeman and Crime Prevention Through Environmental<br />
Design Specialist (CPTED) Mark Pettitt has recently been<br />
appointed Tranz Metro Security Manager.<br />
Mark says his focus is the proactive development of security<br />
procedures and programs to promote the security of Tranz Metro<br />
staff, passengers, rolling stock and property, and sees his previous<br />
work experience as invaluable to this role.<br />
Having served nine years as a Policeman and then Police Architectural<br />
Liaison Officer with the Lancashire Constabulary, Mark and his family<br />
immigrated to New Zealand in December 2005.<br />
He then assumed a position researching vehicle crime at the New<br />
Zealand Police National Headquarters, which involved providing<br />
specialist advice to councils, building developers, architects and<br />
Toll Rail Locomotive Engineer John Keenan says the event, which was<br />
also sponsored in the form of food and refreshments, care of local Toll<br />
Rail Managers Bryan Fryer and Robin Simmons, was contested by<br />
32 staff at Coronation Park.<br />
“The weather was a scorching 25 degrees – as it always is in Palmy –<br />
and the pitch was hard and had signs of being able to turn the<br />
ball,” said John. “Sunscreen was a must, as was fluid. The game was<br />
a 32-over match with each player having to bowl two overs.<br />
The game got off to a great start with our opening batsmen both<br />
going for ducks!”<br />
“Both teams had a mixture of players, with one team having two<br />
ex-Manawatu cricket reps – namely a bowler and a wicket keeper –<br />
and the other team three ex-cricket reps and one who I believe played<br />
for India in his younger days.”<br />
During the course of the game, heated but all-in-fun exchanges took<br />
place. All in all, an excellent day's outing and one of the most<br />
memorable in the life of a railway worker.<br />
A huge ‘thank you’ goes to Toll NZ for its kind generosity and<br />
understanding.This was highly appreciated by all the staff and families.<br />
members of the public on methods and initiatives to design-out crime<br />
and reduce opportunities for crime and disorder.<br />
Mark’s specialisation is in<br />
CPTED principles, personal<br />
safety and achieving bestevidence<br />
interview techniques.<br />
Outside work, Mark says he<br />
enjoys most sport – ‘particularly<br />
football (round ball)’ playing,<br />
coaching and supporting his two<br />
sons’ teams.<br />
Mark Pettitt appointed Tranz Metro<br />
Security Manager.
HEADING NEW ZEALAND<br />
19<br />
Fully Enclosed Rail Wagons a Hit<br />
A new vehicle-carrying rail service<br />
between Christchurch and Invercargill in<br />
the South Island has proved an instant<br />
success with car dealers, lease companies,<br />
vehicle importers and members of the<br />
public – so much so that Toll NZ is<br />
considering expanding the service to run<br />
each week day.<br />
Auto Express – part of Toll Tranzlink – is<br />
running specially designed, fully enclosed rail<br />
wagons between the two South Island cities.<br />
The modified rail wagons are capable of<br />
transporting ten vehicles each, including four<br />
wheel drives or light commercials and provide<br />
absolute protection against the weather, theft<br />
or vandalism.<br />
Auto Express National Manager Hamish<br />
Turner says that Auto Express offers several<br />
significant advantages compared to road<br />
transport. The covered wagons protect the<br />
vehicles from stone chips, grease and grime<br />
as well as from possible vandalism.<br />
“The wagons are sealed when they depart<br />
and the vehicles are not unloaded again until<br />
An initiative of Toll Rail Locomotive Engineer Darryl Hoare to<br />
recently organise a return train between Mount Maunganui and<br />
Britomart has been well received by fellow staff.<br />
Darryl says our company kindly donated the use of Capital Connection<br />
carriages, which enabled the Mount Maunganui Team to spend at least<br />
three hours in the heart of Auckland.<br />
“The seats were snapped up very quickly by staff members from all<br />
quadrants of the Toll spectrum – including stevedoring, BHP, Owens,<br />
Container Terminal and Shed 12, as well as Toll Rail staff from<br />
Kawerau, Hamilton,Tauranga and Mount Maunganui,” said Darryl.<br />
“The train arrived into Britomart with 310 passengers on board,<br />
they reach destination,” said Hamish. “We<br />
can also offer individual containers for<br />
customers who want to ship their vehicle with<br />
other bits and pieces. For example, with<br />
vintage cars being restored, we can offer<br />
containers to take other vehicle body parts<br />
that can travel with the car.”<br />
Alternatively, where people want that<br />
‘personalised’ service, when they need their<br />
high-value luxury vehicle such as a Ferrari,<br />
Auto Express can meet specialised needs.<br />
Another market niche is moving the vehicles<br />
of people on job relocations, or families<br />
moving between cities.<br />
Auto Express has been a big success for Toll<br />
in recent years on the key routes between<br />
Auckland-Wellington-Christchurch, where the<br />
majority of vehicle moves occur.<br />
An overnight service is offered between<br />
Auckland and Wellington and between<br />
Wellington and Christchurch, and a two-day<br />
transit between Auckland and Christchurch.<br />
It was this success that persuaded Toll to<br />
Mount-Britomart Train Welcomed<br />
Photographed by Dennis Wells at Britomart are Toll Rail Locomotive Engineers<br />
Darryl Hoare, Dennis Wells and Billy Baker.<br />
upgrade and extend the fleet of specialist<br />
wagons needed for the service, and this<br />
allowed Auto Express to extend its vehicle<br />
delivery offering to the Christchurch-<br />
Invercargill route.<br />
“We have been running four return services a<br />
week, with the vehicles ready for collection at<br />
the destination depot the day following<br />
loading. However, if the volumes continue to<br />
grow we will consider running a service each<br />
weekday,” said Hamish.<br />
Auto Express Manager – Hamish Turner.<br />
heading for various destinations – including the casino, Kelly Tarltons,<br />
Parnell Baths, Viaduct Harbour and Victoria Market – and also<br />
catching up with relatives. This was after dropping 45 or so off at<br />
Manurewa to go to Rainbows End.”<br />
Darryl paid tribute to those who helped himself and Jeanette Hoare<br />
run the event, including Dennis and Minda Wells, Billy Baker, Soren<br />
Low, Mark Ferguson, Colin Vickery, Ray Steele, Bob Turley, Jim Mau<br />
and the Harbour City Lions Club.<br />
“I believe this was the first DFT-hauled excursion into Britomart,<br />
the first train to take up the whole length of the longest platform and<br />
the first time the Capital Connection Cars have gone into Britomart,”<br />
said Darryl.<br />
Jeanette Hoare (behind counter) and Judy Connolly organise the trays of sandwiches<br />
which were served to every car.<br />
NEW ZEALAND
20 NEW ZEALAND<br />
NEW ZEALAND<br />
Impressive Health and Safety Turnaround<br />
Employees of Toll Tranzlink's Southdown Freight Shed have made a significant<br />
improvement in their health and safety culture and notched up 75 consecutive days<br />
without a lost-time incident.<br />
Handling an average of 4,000 cubic metres of<br />
freight per day, the busy freight shed<br />
was one of the main targets of a recent<br />
drive to improve Toll Tranzlink’s overall health<br />
and safety performance, explains Toll Tranzlink’s<br />
Health and Safety Manager Don Roberts.<br />
“Having discussed our concerns with the guys on<br />
the floor at the morning shift and afternoon shift<br />
huddles, they really rose to the challenge,” he<br />
says. “Further targets have been set, and the<br />
team is really keen to keep things going forward.<br />
They have recently changed the format of their<br />
pre-shift huddles, to ensure that the main focus<br />
is health and safety, and are very keen to further<br />
develop a very positive health and safety<br />
culture,” said Don.<br />
Celebrating Half a Century with Toll NZ<br />
Toll held a function for Owen Aitken<br />
recently to celebrate Owen's phenomenal<br />
50 years' service with the company.<br />
Owen joined New Zealand Railways on 21st<br />
January 1957 in Timaru as a Junior Porter.<br />
After a stint at Pleasant Point, Owen then<br />
transferred back to Timaru.<br />
In March 1959, Owen worked in the<br />
Locomotive Department and passed his<br />
boiler examination on 17 April 1959. He then<br />
transferred to Greymouth in 1965, passing<br />
To acknowledge the achievement, Don and<br />
Toll Tranzlink Branch Manager Peter Witton<br />
recently took some of the team out for a<br />
small celebration.<br />
the prescribed examination for Engine Driver<br />
on 21st February 1967 and First Class<br />
Engine Driver on 5 November 1971.<br />
Owen transferred to Christchurch in 1988 and<br />
drove for Tranz Scenic from February 2003<br />
until January 2004, then back to Toll Rail.<br />
Owen’s fondest memories are his time spent<br />
on the West Coast of the South Island.<br />
Prime Minister Rt Hon Helen Clark sent<br />
Owen a letter of congratulations.<br />
Dana takes out Barista Comp<br />
Some of the team members pictured left to right:<br />
Vetea Prendergast, Hemi Ngatai, Foli Ikitule, John Unu,<br />
Kelly Povey, Asiga Alofa, Don Roberts and Peter Witton.<br />
Owen Aitken is pictured with General Manager Toll Rail<br />
Joe Garbellini and his partner Jocelyn.<br />
Aratere staff member Dana Smith has won this year's<br />
Barista Competition for Interislander staff.<br />
Dana prevailed in a final held at the Wellington Terminal recently and will now take part in the<br />
Wellington heats of the Barista of the Year Competition, with the help of Cafe Express and will<br />
also get to attend the Barista of the Year finals in Auckland.<br />
Warmly congratulating Dana, Interislander Sales and Marketing Manager Julie Robertson<br />
says the competition has been a great success for all involved.<br />
“It is wonderful to see so much support for the team and the high standards shown by<br />
Interislander staff is simply outstanding,” said Julie. “Coffee is popular with Kiwis<br />
and we’ve worked to make it a focus of our onboard service. Our next aim is to<br />
take honours at the Barista of the Year competition.”<br />
Cafe Express' Graeme Smith, Dana Smith and Interislander Passenger Services Manager Ray Wolff.
HEADING NEW ZEALAND<br />
21<br />
Contract Extension with Heinz Watties<br />
A new contract signed between Heinz<br />
Watties and Toll Tranzlink is the first of its<br />
kind to be seen in many years due to the<br />
three-plus two year term conditions, and<br />
the opportunity for further extension by<br />
mutual consent.<br />
The new contract is a sign of the confidence<br />
both businesses have developed in each<br />
other in recent years. It signals a growing<br />
commitment to each other in the Hawkes Bay<br />
region, domestically around New Zealand and<br />
extending into Trans-Tasman activities<br />
as well.<br />
This level of confidence comes as a direct<br />
result of the improved services Toll NZ has<br />
delivered across the road and rail sections<br />
of our business. In addition, is an illustration<br />
of commitment to the customer shown by the Hastings Branch<br />
Team, led by Mark Allan, as well as the rest of Toll Tranzlink<br />
and Toll NZ management.<br />
Toll Tranzlink recognises the relationship with Heinz Watties is a<br />
significant result for all concerned, and in no small part due to the<br />
ASIA<br />
STARS JV Wins Bangalore Airport Contract<br />
Bharat STARS Services Pvt Ltd, a<br />
joint venture between one of India’s<br />
premier oil companies, Bharat Petroleum<br />
Corporation Ltd and ST-Airport Services<br />
Pte Ltd, has won the bid to provide into<br />
plane refuelling services at the future<br />
Bangalore International Airport in India.<br />
The contract, signed on 14 March 2007<br />
in Bangalore, is worth US$7 million over<br />
a period of 10 years.<br />
The new Bangalore International Airport will<br />
open for commercial operations in early 2008<br />
and is expected to be one of India’s leading<br />
airports, handling some 70,000 to 80,000<br />
aircraft movements annually, with a projected<br />
double digit annual growth.<br />
ST-Airport Services were elated that, despite<br />
the intense competition from major players,<br />
they have been selected to provide this key<br />
service at the Bangalore International<br />
Airport. This contact win is testimony to the<br />
high confidence level in our capabilities.<br />
ST-Airport, a 67/33 partnership between Toll<br />
Asia and aviation fuel supplier Air BP, was<br />
established in 1996. Today, it is a leading<br />
aviation fuel logistics specialist providing a<br />
wide spectrum of aviation fuel related<br />
services, including:<br />
• supply and transportation of aviation fuel;<br />
• operating and maintaining fuel storage<br />
facilities;<br />
leadership shown by Max Birt and Eric Raulet from Heinz Watties<br />
Hastings and supported by Nigel Comer and his Heinz Watties Head<br />
Office Team.<br />
Senior management from both companies (left to right) at the recent contract signing<br />
include Greg Miller (Toll NZ), Nigel Comer (Heinz Watties), David Jackson (Toll NZ), Max Birt<br />
(Heinz Watties), Michael Gibson (Heinz Watties) and Wilson Pollock (Toll NZ).<br />
• de-fuelling and storage services; and<br />
• consultancy services as well as into-plane<br />
re-fuelling services.<br />
STARS serves both military and commercial<br />
customers which includes airlines, airports<br />
and aircraft maintenance companies.<br />
The contract for the Bangalore International Airport Into-Plane Refuelling Services was inked on 14 March 2007, in Bangalore.<br />
NEW ZEALAND<br />
ASIA
22 GLOBAL<br />
GLOBAL<br />
Working with the UN<br />
A little known part of the Patrick Defence Logistics (PDL)<br />
business is our work with the United Nations (UN) Department<br />
of Peace Keeping Operations.<br />
With the UN decision to increase the UN military force in Lebanon,<br />
following the Israeli incursion into Lebanon, the existing UN mission<br />
in Lebanon did not have enough people to coordinate and move the<br />
incoming international troops.<br />
The quickest solution for the UN was to use PDL under an existing<br />
contract. So after a quick planning process, PDL support to UNIFIL<br />
(United Nations Interim Force in Lebanon) started on 3 September<br />
2006 with the first team arriving in Cyprus on 4 September 2006, and<br />
transitting to Lebanon on 5 September 2006.<br />
In all, PDL would have had personnel in Lebanon for 192 days. The<br />
team peaked at eight and for the majority of the time, six people were<br />
deployed to Lebanon operating out of Naqoura (near the Israeli<br />
border) and Beirut.<br />
PDL has drawn people from its own resources as well as Toll<br />
International Freight and Patrick Stevedores to make it work. In all,<br />
a total of 21 people have manned the operation which has been led by<br />
Rocky Hoare in Beirut (who has been there for the entire duration)<br />
and Michael O'Brien in Naqoura.<br />
Neil Gray, UN Chief Movement Control Officer for UNIFIL based at<br />
Naqoura in South Lebanon praised PDL's commitment:<br />
"I would like to take this opportunity to express my sincere thanks and<br />
gratitude to the entire team of PDL staff who came to Lebanon at<br />
short notice and in difficult circumstances. You can be proud of their<br />
accomplishments and the professionalism shown in performing a<br />
diverse number of functions, mostly in adverse conditions, in order to<br />
deploy the increased UNIFIL force.<br />
“Your staff demonstrated their expertise, showed dedication and were<br />
pro-active in getting the job done in a positive manner.The PDL team<br />
played a vital role in deploying UNIFIL contingents and without their<br />
presence it would have been difficult to achieve the mandate. "<br />
For further information please contact:<br />
Ewen Anderson<br />
Administration Officer Patrick Defence Logistics<br />
T: +61 7 3260 3929 E: eanderson@patrick.com.au<br />
Raquel Taylor looking after some Italian peace keeping troops before they headed south<br />
from Beirut to the Israeli / Lebanese border area.<br />
Rocky Hoare working with a Ghanaian peace keeping soldier in Beirut.<br />
Graham Magoffin ensuring that new UN vehicles are tightly secured before the difficult<br />
trip to the south of the country.<br />
Israeli air attacks caused major structural damage to the southern Lebanese road<br />
infrastructure. Without any street lights in remote areas, motorists were known to simply<br />
drive off the edge as the road disappeared in the dark.<br />
Nigel Cunningham, with Lebanese soldier checking out the PDL company vehicle after<br />
it was destroyed.
HEADING ENVIRONMENT<br />
23<br />
Carbon Trading – Why Going Green is Good<br />
What is Carbon Trading?<br />
Carbon trading is the term applied to the trading<br />
of certificates representative of the volume of<br />
carbon generated by businesses. If reducing<br />
carbon emissions is not possible, investing in<br />
carbon offsetting to become carbon neutral is<br />
required by:<br />
• Buying and trading in carbon credits or<br />
• Sequestration by investing in forestation<br />
programs.<br />
Currently Carbon Trading is a black market<br />
affair in Australia as the Australian Government<br />
has yet to establish acceptable emission levels to<br />
match the international industrial acceptance<br />
of carbon trading.<br />
How does this affect your<br />
business unit?<br />
Toll <strong>Group</strong> is a signatory member to the<br />
Greenhouse Challenge Plus and the Energy<br />
Efficiency Opportunity Program. Both require<br />
establishing emission abatement initiatives to<br />
HEADING COMMUNITY<br />
Still smiling after a gruelling six hour slog on foot and mountain bike riding is the Toll<br />
NZ team who participated in the Cure Kids Great Adventure Race. Left to right: Andrew<br />
De Lisle – Toll Rail; Bruce Houghton – Toll NZ Corporate; Gretchen Stone – Toll NZ<br />
Corporate and Mark Thomson – Toll NZ Corporate.<br />
reduce our carbon emission in the course of<br />
normal operations.<br />
Failing to meet compliance, will place Toll’s Fuel<br />
Tax Credit claim rebate at risk and incur<br />
fines of $100,000 per instance of breaching<br />
the agreement.<br />
Toll <strong>Group</strong> is currently establishing the<br />
Australian Government program compliance<br />
requirements focusing on carbon trading, in the<br />
event that carbon emission levels with business<br />
units cannot be reduced.<br />
As part of compliance, all communication<br />
relating to the Toll <strong>Group</strong> emissions and carbon<br />
trading is to be recorded and documented<br />
by the Environment and Energy Manager –<br />
Pierre Lauwers.<br />
What should be done?<br />
Report your potential emission abatement and<br />
carbon offsetting validated ideas to your<br />
respective Operational Manager and OH&S /<br />
Risk Managers by October 2007.<br />
Team Toll Shines in Cure Kids<br />
Over 34 teams from a variety of companies last week<br />
participated in the Cure Kids Great Adventure Race, including<br />
a Toll NZ contingent for the first time.<br />
The event involves at least six hours of ‘hard slog’ on foot and by bike<br />
through the Waitakere Ranges and along the coast – sometimes in<br />
chest-deep water.<br />
“Our company’s team, which entailed Bruce Houghton, Mark Thomson,<br />
Andrew De Lisle and Gretchen Stone, finished in a creditable eighth<br />
position,” says Toll NZ Corporate Communications Manager Sue Foley.<br />
“Gretchen's effort was made even more remarkable by the fact she<br />
came in with only three weeks' training after Angelique McCall had<br />
injured herself at the last minute,” says Sue. “All team members paid<br />
tribute to their Leader, Bruce, who did an outstanding job of guiding<br />
the team through the day, ensuring they ate at key times and also most<br />
importantly did not get lost.”<br />
In November 2007, emission abatement ideas<br />
will be presented to the Australian Government<br />
assisting Toll as a group to meet its program<br />
compliance requirements.<br />
Your idea could<br />
be amongst them.<br />
Good luck!<br />
Pierre Lauwers –<br />
Toll <strong>Group</strong><br />
Environment<br />
and Energy<br />
Manager.<br />
ENERGY SAVING IDEA<br />
Development in energy saving globes has<br />
taken a new leap forward<br />
12V and 240V down lights now come in an energy<br />
saving fluorescent globe whilst maintaining the down<br />
light shape and fitting<br />
The new globe claims a 15,000 hour life expectancy<br />
and 28 percent electricity usage saving<br />
Contact your local lighting supplier<br />
or Beacon Lighting for more information<br />
OR TURN THE LIGHT OFF<br />
The support crew consisted of David Jackson, Greg Steele, Angelique and<br />
Paul Watene, who also want to thank Toll Tranzlink Driver Dion who most<br />
ably ensured the crew and all their gear arrived at each transition area.<br />
Despite the remoteness of the location, full points to Greg for ensuring<br />
no matter where they were, the music still played on. Sue says it was<br />
a great moment when Team Toll appeared on the final leg to much<br />
cheering from the ground crew.<br />
“Big thanks to all those who took part,” said Sue. “Special mention<br />
also needs to be made to Rowen Elford who amongst all other<br />
miracles on the day, ensured even at 6.30am in the middle of nowhere,<br />
we all got hot coffee. Also to Angela Aprea and Sonny who, with Paul,<br />
came all the way from Hamilton to back the team.<br />
“Special thanks to everyone who donated money and the Interislander<br />
Team who were out early in the morning rattling tins under<br />
passengers. We look sure to have a team entered next year.”<br />
The Team Toll with the full support crew that included Toll NZ CEO David Jackson, 5th<br />
from left.<br />
ENVIRONMENT<br />
COMMUNITY
24 COMMUNITY<br />
COMMUNITY<br />
Off to Kenya<br />
to Help<br />
Battle AIDS<br />
Rebecca Felsinger,<br />
the daughter Toll<br />
AutoLogistics Scheduler<br />
and Planner – Metro, Gary<br />
Felsinger will spend seven<br />
weeks in Kenya during<br />
June and July representing<br />
Australia as a volunteer for<br />
World Youth International<br />
to offer medical care and<br />
education to victims in<br />
Africa’s AIDS crisis.<br />
Rebecca is in her third year of Bachelor<br />
of Health Science (paramedic) degree<br />
and will work in orphanages and rural<br />
medical clinics located in Mutumbu.<br />
Rebecca will be offering medical care and<br />
education to AIDS victims and also teach<br />
the importance of nutrition and hygiene in<br />
disease prevention.<br />
Toll AutoLogistics have held many<br />
fundraising events to assist Rebecca in<br />
funding this trip and contributed one third<br />
towards the total cost. We wish Rebecca<br />
safe travelling and look forward to her safe<br />
return mid July.<br />
World Youth International is a not-for-profit<br />
and non-religious charity.<br />
Rebeeca Felsinger with her proud father Gary Felsinger<br />
from Toll AutoLogistics.<br />
Hillside ANZAC Day<br />
Service Well Observed<br />
Good Attendance was seen at this year’s<br />
ANZAC Day service at Hillside Engineering,<br />
with local Member of Parliament David<br />
Benson-Pope (pictured third from right)<br />
joining current company management,<br />
along with past and present staff<br />
members and their families.<br />
Reflecting a trend observed throughout<br />
the country, Hillside Engineering Contracts<br />
Toll to the Rescue – Over<br />
55,000 Cans of Food Donated<br />
In April 2007, Toll AutoLogistics came to<br />
the rescue on behalf of the Kiwanis Club<br />
of Geelong Inc by donating the services of<br />
a B-Double truck and driver to transport<br />
40 tonnes of canned food from the SPC-<br />
Ardmona factory at Mooroopna to Geelong.<br />
The Management team at Toll AutoLogistics<br />
– Components readily made the decision to<br />
assist Kiwanis Club of Geelong Inc in this<br />
Salvation Army row of pallets.<br />
Manager Lyn Harris says the Hillside<br />
service has been attracting a steadily<br />
increasing following.<br />
Lyn also gives particular praise to Hillside<br />
Engineer Fitter and Turner Wayne Ritchie<br />
(who took the attached photograph) for his<br />
efforts in both increasing awareness and<br />
attendance at the commemoration.<br />
worthy project to provide over 55,000 cans of<br />
food to distribute to needy families in Geelong.<br />
The Kiwanis Club of Geelong Inc, in a<br />
combined effort with Salvation Army<br />
Kardinia Network and Uniting Care<br />
‘Concern’, donated the items to needy<br />
families during the month of May and thank<br />
Toll AutoLogistics for donating transport<br />
services to this important community cause.<br />
Pallets being loaded onto the Toll B-Double.
HEADING COMMUNITY<br />
25<br />
Toll Corporate Hosts its Biggest Morning Tea<br />
Throughout May, more than one million<br />
people came together at work, school,<br />
home and in their community to make<br />
their cups count in the fight against<br />
cancer.<br />
Toll Corporate was excited and proud to be a<br />
part of Australia’s Biggest Morning Tea,<br />
raising $2,160 in support of much needed<br />
cancer research.<br />
Our Unofficial Social Office Co-ordinator and<br />
Head Office Accountant Chiara Lestuzzi, was<br />
a magnificent host and organiser of the<br />
successful event.<br />
“I was initially hesitant in arranging the<br />
event but once my email got around, the<br />
response was instant and positively<br />
overwhelming,” said Chiara. “I had to<br />
actually ask some people (late responders),<br />
not to bother bringing anything in as there<br />
was going to be way too much.”<br />
Toll’s refurbished kitchen at its new address<br />
was the perfect venue to enjoy the enormous<br />
spread. It looked amazing, the variety, the<br />
colours and the quantities had everyone a gasp.<br />
There was a lot of pressure on our budding<br />
pastry chefs. And the result? Perfection.<br />
Definitely no evidence of any amateurs, with<br />
a fabulous line-up of traditional favourites<br />
including cheesecake (apparently the low fat<br />
type), rumballs (less the rum), caramel slice<br />
(for the authentic sweet tooth), scones (with<br />
loads of cream and jam) and the deadly mint<br />
slice (pure decadence), just to name a few.<br />
As everyone honed in on their favourite treats,<br />
we were entertained with a Charity Auction<br />
hosted by our Payroll Administrator (by week<br />
days) and wine maker extraordinaire (by<br />
weekends), Lilian Gordon.<br />
Lilian auctioned two bottles of Rubicon –<br />
Upper Goulburn – 2005 Chardonnay and two<br />
Lots of food left over even after everyone honed in on their favourite treats.<br />
The wines which were auctioned for the cause.<br />
bottles of Rubicon – Upper Goulburn – 2005<br />
Cabinet Sauvignon, from her Winery –<br />
Rubicon Estate.<br />
The proud owners (mostly from the<br />
Secretariat department) and monies donated<br />
are listed below:<br />
Rubicon – Chardonnay<br />
General Manager HR – Rod Walters<br />
$50; and Company Secretary –<br />
Bernard McInerney $50.<br />
Rubicon – Cabinet Sauvignon<br />
Personal Assistant to Company Secretary –<br />
Brigitte Waras Carstensen $60, Company<br />
Secretary – Bernard McInerney (just having<br />
too much fun) $150 – bought it, then donated<br />
it back into the auction, Consultant to the<br />
Secretariat – Ken Sleep (thought it was a<br />
bargain) $120.<br />
Then out of the blue, our IT Security Analyst<br />
Robert Rose just happened to have an Andrew<br />
Harris 2000 Cabernet Sauvignon Magnum<br />
which he, kindly and selflessly donated to the<br />
cause. It fetched another $150 by its proud<br />
new owner our Legal Manager Adam Martin.<br />
The event touched a few emotional cords with<br />
a lot of people at Corporate, leading to the<br />
generous contributions.<br />
“Thanks to the fabulous chefs, the generous<br />
purchasers, the kind donators (Robert Rose<br />
at the last minute), the energetic bidders, the<br />
volunteers who helped set up and clean the<br />
kitchen and everyone who turned up to<br />
support,” Chiara said.“And a huge thank you<br />
to Mr Paul Little for matching the monies<br />
raised – $1,080.”<br />
To read more about the event and how<br />
your money helps – log onto<br />
www.biggestmorningtea.com.au<br />
(Left to right) Standing: Bernard McInerney – Company Secretary; Brigitte Waras Carstensen – PA to Company<br />
Secretary; Robert Rose – IT Security Analyst; Chiara Lestuzzi – Head Office Accountant; Ken Sleep – Consultant and<br />
Adam Martin – Legal Manager. Seated: Rod Walters – GM HR and Lilian Gordon – Payroll Administrator.<br />
COMMUNITY
26<br />
COMMUNITY<br />
SPORT<br />
COMMUNITY<br />
Toll Assisting Brisbane Canoeing<br />
Brisbane Canoeing Inc recently celebrated<br />
the arrival of new equipment funded<br />
through the Queensland Government’s<br />
Gambling Community Benefit Fund for the<br />
purchase of kayaks,paddles and accessories.<br />
Single and double kayaks,paddles and heart rate<br />
monitors were purchased as well as a number of<br />
“Guppy” boats. These boats – a European<br />
design, are a small version of the single kayak<br />
which makes it easier for young children to learn<br />
to paddle with correct technique.<br />
Brisbane Canoeing received extra help from<br />
NQX who transported the Guppy boats from<br />
Perth. NQX Commercial Manager Mark<br />
Eisentrager, also a club member said, “Toll is<br />
very happy to assist the local community<br />
SPORT<br />
Toll Corporate Triathlon<br />
In February Toll Corporate fielded two teams in the Melbourne BP<br />
Ultimate BRW Corporate Triathlon.<br />
The event is held in each state in Australia over the period from January to<br />
April and comprises of three legs: a 300m swim, 10km bike and 4km run.<br />
With Melbourne attracting over 5,000 competitors it was an atmospheric<br />
day of great racing and plenty of entertainment.<br />
The weather was kind with a smooth sea for the swim leg, pity the other<br />
competitors were so determined to create choppy conditions.<br />
Both teams reported that the bike leg felt fast on the way out, but found<br />
out why at the turn around as they discovered that the fantastic tail wind<br />
was now a shocking head wind!<br />
The run leg would have been quite a pleasant jog by the beach, but after<br />
the swim and ride, all thoughts were on getting it over with and enjoying a<br />
well earned rest.<br />
Some of the Club members with the Guppies NQX kindly transported.<br />
through groups such as Brisbane Canoeing who<br />
provide so much opportunity for the children of<br />
the area.”<br />
Jonathan Clark, the club’s Coaching Coordinator,<br />
Toll Fast Courier Claims Victory<br />
Victorian Toll Fast bicycle courier Andrew<br />
Bell overcame exhaustion and a rugged Mt<br />
Majura track to claim a hard-fought victory<br />
in the 2007 Australian Solo 24 hour<br />
Mountain Bike Championships in Canberra.<br />
Andrew, who finished second in the<br />
championships last year, triumphed over 70<br />
riders including Australia’s best endurance<br />
specialists, to win Australia’s most gruelling 24<br />
hour mountain bike race at Innabaanya Guide<br />
Camp at Mt Majura pine forest during the<br />
Easter long-weekend.<br />
said, “This equipment will greatly enhance our<br />
junior program providing the latest in kayak<br />
design and a range of new equipment specifically<br />
designed for young paddlers in the 8-10 years<br />
age group.”<br />
All six competitors put in awesome efforts and a special mention to<br />
the Toll1 team who came 4th in the Corporate Mixed Transport and<br />
Logistics Category.<br />
This was the first year that Toll Corporate has entered the event and the<br />
participants are keen to be back next year stronger and fitter<br />
than ever.<br />
Mark Duque – Senior Tax Advisor (Toll 2); Bruno Carreto – Tax Advisor (Toll 2); Angela Hall –<br />
(Toll 1); Timothy Mann – Assistant Treasurer (Toll 2); Rod Walters – General Manager Human<br />
Resources (Toll 1) and Shaun Mooney – Divisional Commercial Manager (Toll 1).<br />
We at Toll Fast congratulate Andrew on his<br />
efforts, and look forward to his representation in<br />
the 24 hrs World Solo Championships in<br />
Monterey, California in October.<br />
More information about the race can be found<br />
on the web site: www.corc.asn.au/news/<br />
Andrew Bell (right) said, “It’s the best thing ever – I’ve<br />
been working towards this for three years and it was a<br />
bonus to win the national championships and represent<br />
Australia at the world championships.”
HEADING STAFF MILESTONES 27<br />
<strong>TOLL</strong> HEADING<br />
AUSTRALIA – CLUB 10<br />
Ben Royals,Toll Contract Logistics, Minchinbury, NSW<br />
Brian Miller,Toll Tasmania / Edwards Transport, Burnie,TAS<br />
Cavan Carr,Toll SPD, Welshpool, WA<br />
Daniel Blanch,Toll AutoLogistics, Wagga Wagga, NSW<br />
Darren Urquhart,Toll Contract Logistics, Archerfield, QLD<br />
David Gile,Toll Contract Logistics, Minchinbury, NSW<br />
David Zoldak, in2store, Knoxfield, VIC<br />
Donald Smith,Toll Contract Logistics, Archerfield, QLD<br />
Donato Uy, in2store, Altona, VIC<br />
Frank Imberti,Toll SPD, Kewdale, WA<br />
Geoffrey Gray,Toll AutoLogistics, Dry Creek, SA<br />
Glenn Mitchell,Toll Contract Logistics, Arndell Park, NSW<br />
Gregory Edwards, NQX Freight System, Mackay, QLD<br />
Heather Doody,Toll Tasmania / Edwards Transport, Port Melbourne, VIC<br />
Heikki Kahkonen,Toll AutoLogistics, Campbellfield, VIC<br />
James Turner,Toll Tasmania / Edwards Transport, Hobart,TAS<br />
Jean Sanstoupet, in2store, Knoxfield, VIC<br />
Judy Pinto,Toll Contract Logistics, Greenacre, NSW<br />
Justin Yeoman,Toll Contract Logistics, Kensington, VIC<br />
Kenneth Griffin,Toll Tasmania / Edwards Transport, Port Melbourne, VIC<br />
Kenneth Sandford,Toll AutoLogistics, Wagga Wagga, NSW<br />
Kevin Crisp,Toll Tasmania / Edwards Transport, Hobart,TAS<br />
Klaus Edinger, in2store, Yerrora, NSW<br />
Leonard Harriss,Toll AutoLogistics, Wagga Wagga, NSW<br />
Livia Crognale,Toll AutoLogistics, Campbellfield, VIC<br />
Lynette Gilmore,Toll AutoLogistics, Laverton North, VIC<br />
Mark Hodgson,Toll IPEC,Townsville, QLD<br />
Merrelyn Brown,Toll Resources,Tomago, NSW<br />
Michael Ashcroft,Toll IPEC, Chester Hill, NSW<br />
Narelle Kerr,Toll AutoLogistics, Laverton, VIC<br />
Nuccia Formica,Toll Tasmania / Edwards Transport, Port Melbourne, VIC<br />
Pamela Gilbert,Toll IPEC, Altona North, VIC<br />
Paul Daley,Toll Contract Logistics, Arndell Park, NSW<br />
Paul Pepyat,Toll AutoLogistics, Campbellfield, VIC<br />
Peter Brooks,Toll SPD, Welshpool, WA<br />
Peter Crosbie,Toll Contract Logistics, Morwell, VIC<br />
Peter Dolensky,Toll IPEC, Dry Creek, SA<br />
Philip Dunlop,Toll Contract Logistics, Arndell Park, NSW<br />
Raymond Kustreba,Toll IPEC, Moorebank, NSW<br />
Robert Azar,Toll Tasmania / Edwards Transport, Revesby, NSW<br />
Rowan Jones,Toll AutoLogistics, Wagga Wagga, NSW<br />
Samantha Green,Toll Australia <strong>Group</strong>, Archerfield, QLD<br />
Shane Morrison,Toll Liquid Distribution, Strathfield, NSW<br />
Terry McKenzie,Toll AutoLogistics, Wagga Wagga, NSW<br />
Tuan Tran,Toll AutoLogistics, Campbellfield, VIC<br />
William Robinson,Toll Tasmania / Edwards Transport, Launceston,TAS<br />
NEW ZEALAND – CLUB 10<br />
Bruce Kelly, Interislander, Picton, NZ<br />
David Waddilove, Rail Passenger Services, Upper Hutt, NZ<br />
Deane Smith,Toll Rail, Mt Maunganui, NZ<br />
Dylan Simmons,Toll Rail, Mt Maunganui, NZ<br />
Harry Smith, Interislander, Aratere, NZ<br />
Jackie Ransfield,Toll Rail, Murupara, NZ<br />
Jan Morehu, Rail Passenger Services, Wellington, NZ<br />
Kevin Gestro, Rail Passenger Services, Wellington, NZ<br />
Malcolm MacLeod,Toll Rail, Middleton, NZ<br />
Michael Marumaru,Toll Rail, Mt Maunganui, NZ<br />
Nadun Kithulagoda, Interislander, Wellington, NZ<br />
Nathan Rose,Toll Rail, Wellington, NZ<br />
Nicci Greenwood,Toll Tranzlink, Hamilton, NZ<br />
Nick Hide, Interislander, Picton, NZ<br />
Peter Witton,Toll Tranzlink, Southdown, NZ<br />
Shayne Waaka,Toll Rail, Mt Maunganui, NZ<br />
Steven Wilson,Toll Rail, Kawerau, NZ<br />
AUSTRALIA – CLUB 15<br />
Andrew Schreck,Toll Fast, Port Melbourne, VIC<br />
Barry Bass,Toll Tasmania / Edwards Transport, Port Melbourne, VIC<br />
Ben Picken,Toll QRX,Townsville, QLD<br />
Christopher Henry,Toll Tasmania / Edwards Transport, Port Melbourne, VIC<br />
Christopher Whitehead, NQX Freight System, Altona, VIC<br />
Clare Tolley,Toll SPD, Footscray, VIC<br />
David Gardiner,Toll <strong>Group</strong> Business Development, Chullora, NSW<br />
Douglas Giltrow,Toll Contract Logistics, Wingfield, SA<br />
James Heil,Toll QRX,Tennyson, QLD<br />
Jeffery Player,Toll AutoLogistics, Wagga Wagga, NSW<br />
John Danaher,Toll Refrigerated, Altona, VIC<br />
John Nicholson,Toll QRX,Tennyson, QLD<br />
Kenton Muller,Toll IPEC, Forrestfield, WA<br />
Lambro Petrevski,Toll Contract Logistics, Matraville, NSW<br />
Lyall Pearce,Toll IPEC, Forrestfield, WA<br />
Neil Pettiford,Toll Contract Logistics, Kensington, VIC<br />
Peter Walker,Toll Tasmania / Edwards Transport, Hobart,TAS<br />
Robert Broadbent,Toll Contract Logistics, Scorseby, VIC<br />
Rom Lipka,Toll QRX,Tennyson, QLD<br />
Ron Shaw,Toll QRX,Tennyson, QLD<br />
Stephen Delia,Toll SPD, Chullora, NSW<br />
William Neeves, NQX Freight System, Darwin, NT<br />
William Olive,Toll QRX,Tennyson, QLD<br />
NEW ZEALAND – CLUB 15<br />
Bev Garbutt,Toll Tranzlink, Dunedin, NZ<br />
David Bird, Interislander, Arahura, NZ<br />
Gail Tuhoro, Interislander, Wellington, NZ<br />
John Clark, Interislander, Kaitaki, NZ<br />
Karen MacDonald,Toll Rail, Stratford, NZ<br />
Raymond Cook, Interislander, Kaitaki, NZ<br />
Scott Phillips,Toll Rail, Hillside, NZ<br />
Stuart Hodges,Toll Rail. Dunedin, NZ<br />
AUSTRALIA – CLUB 20<br />
Andrew Schreck,Toll Fast, Port Melbourne, VIC<br />
Barbara Parton,Toll SPD, Welshpool, WA<br />
Barry Bishop, NQX Freight System, Hamilton, QLD<br />
Christopher Carrington, NQX Freight System, Hamilton, QLD<br />
Damien Edwards,Toll SPD, Regency Park, SA<br />
George Riabczenlo,Toll IPEC, Altona North, VIC<br />
Helen Capron,Toll SPD, Welshpool, WA<br />
James MacGregor,Toll QRX,Tennyson, QLD<br />
Jean Downing,Toll Australia <strong>Group</strong>, Archerfield, QLD<br />
Jill Walsh,Toll IPEC, Moorebank, NSW<br />
Justin Hayes,Toll Tasmania / Edwards Transport, Launceston,TAS<br />
Mark McHarg,Toll IPEC, Moorebank, NSW<br />
Peter Pavey,Toll IPEC, Altona North, VIC<br />
Rodney Crisp,Toll Tasmania / Edwards Transport, Burnie,TAS<br />
Rodney Lord, NQX Freight System,Toowoomba, QLD<br />
Roger Taylor,Toll Contract Logistics, Archerfield, QLD<br />
Ron Wilson,Toll SPD, Footscray, VIC<br />
Stuart Moore,Toll Tasmania / Edwards Transport, Launceston,TAS<br />
Wayne Borland,Toll IPEC, Moorebank, NSW<br />
William Gollan,Toll AutoLogistics, Hamilton, QLD<br />
NEW ZEALAND – CLUB 20<br />
Rick Proctor,Toll Rail, Wellington, NZ<br />
Todd Harbour, Rail Passenger Services, Wellington, NZ<br />
AUSTRALIA – CLUB 25<br />
Brett Sproule,Toll Tasmania / Edwards Transport, Hobart,TAS<br />
Charles Italia,Toll Tasmania / Edwards Transport, Port Melbourne, VIC<br />
Darryl Beckwith,Toll Refrigerated, Archerfield, QLD<br />
John Phillips, NQX Freight System, Mackay, QLD<br />
Michael Sullivan,Toll AutoLogistics, Wagga Wagga, NSW<br />
NEW ZEALAND – CLUB 25<br />
Andre Evans,Toll Rail, Whangarei, NZ<br />
Chris Duffell, Rail Passenger Services, Wellington, NZ<br />
Darryl Dodd,Toll Rail, Middleton, NZ<br />
Dilip Narasy,Toll Tranzlink, Wellington, NZ<br />
Heemi Hope,Toll Rail, Kawerau, NZ<br />
Jillo Shikongo,Toll Rail, Middleton, NZ<br />
Paul Teatai Ariki, Interislander, Wellington, NZ<br />
Peter Manson,Toll Rail, Middleton, NZ<br />
Steve Watson,Toll Rail, Lyttelton, NZ<br />
Tom Lyons,Toll Rail, Palmerston North, NZ<br />
Vic Maciulaitis,Toll Rail, Middleton, NZ<br />
Warren Chapman,Toll Rail, Middleton, NZ<br />
AUSTRALIA – CLUB 30<br />
Barry Smith,Toll IPEC, Richlands, QLD<br />
David Greeney,Toll IPEC, Altona North, VIC<br />
Des Carrodus,Toll SPD, Acacia Ridge, QLD<br />
John Wallis,Toll Tasmania / Edwards Transport, Hobart,TAS<br />
Kenneth Mepstead,Toll IPEC, Altona North, VIC<br />
Stacey Stanbridge,Toll SPD, Acacia Ridge, QLD<br />
Steven Fing,Toll IPEC, Moorebank, NSW<br />
NEW ZEALAND – CLUB 30<br />
Ashely Hunt,Toll Rail, Palmerston North, NZ<br />
Eric Tait,Toll Rail, Picton, NZ<br />
Gedi Grigaliunas,Toll Rail, Westfield, NZ<br />
Graeme Archer,Toll Rail, Palmerston North, NZ<br />
John Clarke,Toll Rail, Westfield, NZ<br />
Kim Burt,Toll New Zealand, Wellington, NZ<br />
Noel Wilcock,Toll Rail,Te Rapa, NZ<br />
Owen Christopher,Toll Rail, Westfield, NZ<br />
Paul Henry,Toll Rail, Dunedin, NZ<br />
Phil Gilchrist,Toll New Zealand, Woburn, NZ<br />
Ricky Kuka,Toll Rail, Mt Maunganui, NZ<br />
Telai Sefesi,Toll Rail,Takapuna, NZ<br />
Terry Stonham,Toll Rail,Te Rapa, NZ<br />
Warren Elliot,Toll Rail, Middleton, NZ<br />
AUSTRALIA – CLUB 35<br />
Cecil McGregor,Toll AutoLogistics, Hamilton, QLD<br />
NEW ZEALAND – CLUB 35<br />
Charlie Ogston, Rail Passenger Services, Christchurch, NZ<br />
Gary Carter, Rail Passenger Services, Upper Hutt, NZ<br />
Gene Tutemahurangi,Toll Rail, Mt Maunganui, NZ<br />
Malcolm Stone,Toll Corporate, Worburn, NZ<br />
Tony Batters,Toll Rail,Te Rapa, NZ<br />
William Wood, Interislander, Kaitaki, NZ<br />
NEW ZEALAND – CLUB 40<br />
Allan Fox,Toll Rail, Whangarei, NZ<br />
Anthony Mark,Toll Rail, Napier, NZ<br />
John Blackmore,Toll Rail, Picton, NZ<br />
Wayne Wenham,Toll Rail, Wenham, NZ<br />
STAFF MILESTONES
Toll <strong>Group</strong> is the<br />
Asian Region’s leading<br />
integrated logistics provider,<br />
operating an extensive network<br />
throughout Australia, Asia and<br />
New Zealand, delivering seamless,<br />
end-to-end, regional and global<br />
supply chain solutions.<br />
Editor<br />
Evelyn Papadopoulos, Corporate Marketing Communications Manager<br />
contact as per Head Office or e-mail tolltoday@toll.com.au<br />
Our Vision:<br />
To be the most successful provider<br />
of 'integrated total logistics solutions'<br />
to the Asian Region.<br />
Toll's access to strategic transport and<br />
infrastructure assets including: road fleets,<br />
shipping, warehousing, air freight capacity,<br />
ports and rail rolling stock, offers customers<br />
modal choice and flexibility in solving<br />
complex logistic demands.<br />
When these assets are combined with the<br />
latest in technology, operational expertise,<br />
flexible customer interfaces, excellent<br />
service delivery and innovative supply chain<br />
solutions, they drive best practice in supply<br />
chain management, and provide customers<br />
with reliability and cost competitiveness.<br />
Toll is continually expanding its service<br />
offerings to build operational diversity that<br />
presents customers with a range of fully<br />
integrated logistics solutions.<br />
Toll... The total logistics solution...<br />
Head Office<br />
Level 7, 380 St Kilda Road Melbourne 3004<br />
Telephone: + 61 3 9694 2888<br />
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