QUARTERLY ISSUE JUNE – AUGUST 2007
Toll SPD Successful in
Qenos Plastics Tender
Toll Rescues Zinifex
5 6 15
Working with the UN
MANAGING DIRECTOR’S REPORT
MANAGING DIRECTOR’S REPORT
Toll is very pleased
to announce it
shareholder approval at its
Meeting on 28 May 2007,
to effect the restructure.
This resulted in the separation of Toll’s
infrastructure assets into a new ASX listed
entity, Asciano (AIO), which began trading
for the first time on 6 June 2007 per a
The restructure has now freed up Toll’s
balance sheet and set the Company up to
accelerate growth throughout all current
operations – broadening horizons.
We take this opportunity to thank all
shareholders and employees for their valued
support during this significant milestone event.
Strategic Interest in CSFE
In May, Toll acquired a strategic interest in
one of the Peoples’ Republic of China’s
largest specialist export consolidators,
Cargo Services Far East (CSFE), making it
our second acquisition in Asia following
SembCorp Logistics a year earlier.
Based in Hong Kong, CSFE has extensive
operations in mainland China, providing
export services to many significant European,
US and Australian importers. In addition,
CSFE operates as a shipping agent, and has
recently commenced a barging operation on
the Yangzi River in China.
We see CSFE as a cornerstone operation in
our Asian expansion strategy, complementing
our continuing drive to deliver integrated,
door-to-door services to our customers across
the Asian region.
CSFE operations will be aligned and
integrated with Toll's domestic logistics
businesses throughout the Asian region,
aiding the delivery of seamless international
Cover: Pictured after the Press Conference on
Thursday 14 June 2007 at the Shangri-La Hotel are
(left to right): Toll Director Strategy, Mergers and
Acquisitions – Mr Stephen Stanley; Sembawang
Kimtrans Group Chief Executive Officer – Mr Peter Tan;
Toll CFO – Mr Neil Chatfield; Toll Legal Manager –
Mr Adam Martin; Toll Managing Director –
Mr Paul Little, and Sembawang Kimtrans Group Chief
Operating Officer, Operations – Mr Victor Tan.
Asian marine and mining
logistics growth platform
On 13 June, Toll’s wholly owned subsidiary
Toll Express (Asia) Pte Ltd (Toll) announced
an intention to make a voluntary general offer
to acquire control of Sembawang Kimtrans
Limited (SWKT), a publicly listed Company
in Singapore, specialising in integrated
logistics and marine transportation.
Toll, which already holds a 26% interest,
secured irrevocable undertakings from a
company associated with the Executive
Directors of SWKT and another substantial
shareholder, which together with Toll’s
existing interest amounts to more that 57%
of the issued shares of SWKT.
SWKT has its own fleet of purpose built
barges and tugs as well as specialist
warehouses, providing distribution and
transport operations in Singapore and
Indonesia, and the region generally.
The Company has been able to assist multi
nationals in the planning, coordination and
completion of major projects within the
South East Asia-Pacific region. Examples
include the transportation of mill equipment
to remote sites in Indonesia, Myanmar,
Thailand and Papua New Guinea and
subsequent continuity of supply during the
production stages of the mine projects.
In addition, Sembawang Kimtrans provides
logistical support to pipeline operations in
Vietnam, as well as other resources projects
in India and South Africa.
Toll has been impressed by the calibre of the
Sembawang Kimtrans management, and we
are excited to be increasing our stake in a
well managed and profitable business with
strong exposure to the high growth, energy
and resources market in South East Asia.
The two biggest shareholders in Sembawang
Kimtrans other than Toll have already
committed to tender their shares, meaning
that the passing of control in Sembawang
Kimtrans to Toll will be achieved.
Toll Express (Asia) will offer S$0.70 per
Sembawang Kimtrans share, increasing to
S$0.80 per Sembawang Kimtrans share, in
the event that acceptances are received from
shareholders of not less than 90% of the
Sembawang Kimtrans shares the subject of
the offer and Toll is entitled to proceed to
At a consideration of S$0.80 per share, the
offer premium would be 20.7% above the
12 month VWAP for Sembawang Kimtrans’
shares traded to close on 12 June 2007.
The acquisition will be EPS accretive
immediately and funded by debt facilities in
It is expected that the offer document will
be forwarded to shareholders by early
The acquisition of
will enhance Toll’s strategic
position within the Asian
region, especially within
the marine and mining
In addition, it will assist
in driving Toll’s strategy
to become the pre-eminent
integrated logistics provider
in the Asian region.
DIRECTOR BUSINESS DEVELOPMENT’S REPORT
Asia Pacific Focus – Global Reach
Toll’s push into global logistics markets is
gathering momentum with our drive to:
• Grow our Toll Asia business in all the key
domestic markets in the region; and
• Develop an international supply chain and
forwarding business of genuine scale.
Toll is now exceptionally positioned, through
its pan-Asian footprint, to capitalise on the
enormous growth in the Asian logistics markets.
China continues to grow at a phenomenal rate
of 8 percent GDP and other exciting markets
including India and Vietnam are also on the
move, both too are growing at over 8 percent
GDP per annum. In addition, most other Asian
countries are exceeding 5 percent GDP per
annum, offering Toll enormous opportunities to
provide integrated logistics services.
Toll Asia is now looking to grow aggressively
across the region through strategic
acquisitions, winning new contracts, as well
as starting up new services such as
AutoLogistics, based on our Australian
To that, we are striving to make Toll competitive
in a global environment. Our future success is
reliant upon maintaining best practice
throughout our operations and continuing to
address the challenges as we compete
vigorously with most of the world’s largest
logistics companies, and many strong, specialist
Asian companies with detailed knowledge of
the vagaries of their home markets.
Toll Group Director Strategy, Mergers and
Acquisitions Mr Stephen Stanley, is currently
driving the Toll Asia business, since the recent
retirement of the former President and CEO
Mr Koh Soo Keong.
Toll Global Forwarding
In support of our Asian, Australian and New
Zealand businesses, we are developing an
international freight forwarding and supply
chain management business of significant
scale, with blue-water and air freight
We are utilising our existing Toll International
business as our platform to springboard and
grow our new Global Forwarding business.
Toll International today, represents the
progressive integration of the original Toll
International, Patrick International Freight,
Tranzlink, and elements of Carpentaria
Although this newly merged single business unit
had excellent capability in Australia and New
Zealand, it had limited capability elsewhere.
Our recent acquisition of a strategic equity
stake in Hong Kong / China based specialist
consolidator and freight forwarder Cargo
Services Far East (CSFE), constitutes Toll
International’s first office outside Australia
and New Zealand, and gives us great start-up
capability in China. CSFE provides specialist
supply chain services and technology to some of
the world’s largest retailers, including Walmart
in the UK and Woolworths in Australia.
This strategic move now enables us to provide
customised door-to-door and value-add
services to our Australian and New Zealand
customers that import from China.
In addition to building our operational
capabilities outside Australia and New
Zealand, we are also leveraging the
significant investment we’ve made in
technology over the past five years to develop
a global visibility platform for our expanding
To continue the momentum, we have created
two key roles within the Toll International
business and appointed high calibre
candidates for the positions:
• Peter Winslow has been appointed as
General Manager Asia-Pacific, joining us
with 25 years international freight
experience with DHL and UPS; and
• Paul Damkjaer takes over as Toll
International General Manager for Australia
and New Zealand, after a long career with
Kuehne and Nagel, one of the world’s largest
international freight forwarders.
Strategy, Mergers and Acquisitions
Director Business Development
This business too, will be looking for key
acquisitions across the region to fast track
our growth plans for 2007 / 08.
After starting with QRX in Brisbane in
1975, Hugh took over his current role
in 2002, with the responsibility for
coordinating business development
activity across the Group, which now
also encompasses New Zealand and
Asia. He is also responsible for our Toll
Hugh has been given the task of
developing our international freight
forwarding and supply chain
management capabilities, and has line
responsibility for the Toll International
Pictured are Cargo Services Far East Limited's
Managing Director, Mr John Lau (left) and Assistant
Managing Director, Mr Christopher Lau.
Toll International General Manager
Australia and New Zealand
DIRECTOR BUSINESS DEVELOPMENT’S REPORT
Toll Partners Local Automotive Manufacturer
Creating Global Competitive Capability
Toll officially opened its new state-of-the-art Logistics Optimisation
Centre (LOC) on 28 March 2007 in the northern Melbourne suburb
of Campbellfield, unlocking significant value to its automotive
customers in Australia.
The spacious 17,500 sqm world-class centre, is focussed on providing
a wide range of superior automotive logistics services to companies
such as Ford, Toyota, Holden and a number of domestic and
international components manufacturers and aftermarket suppliers.
The State Treasurer of Victoria, Minister for Innovation and Minister
for Regional and Rural Development, The Hon John Brumby MP,
opened the centre before an audience of key government, business
and industry dignitaries including: Mr Peter Upton, Chief Executive
FAPM; Cr Gary Jungwirth, The Mayor, Hume City Council, Mr Wal
Lawson, Director City Infrastructure, Hume City Council; Ford Motor
Company of Australia; General Motors Holden and Toyota Motor
Corporation of Australia.
Toll Group’s Managing Director, Mr Paul Little said that Toll is
constantly collaborating with its customers developing cutting edge
industry solutions to changing market demands.
Mr Little said, “Included in our vision of the automotive sector, is the
development of similar optimisation facilities in China and India,
which will further enhance our ability to offer even greater efficiencies
for the automotive sector, to further streamline the movement of parts
and finished cars into the Australian market.
“Toll’s logistics optimisation centre is a key component of the overall
solution, which tracks material throughout the entire supply chain,
providing customers with the parts they require.The centre therefore,
minimises inventory and the costly expediting of material. In addition,
our investment in the new centre demonstrates our commitment to our
customers in the automotive industry.”
Toll Group Managing Director Paul Little delivering his speech.
Key to the success of the LOC is Toll’s AutoLogistics Transport and
Optimisation Management system (ATOM), capturing data at source
using real-time information, backed by specialised decision support
tools to achieve greater supply chain visibility and improved
“Toll continues to differentiate its services based on technology, and
we see this as a major point of difference domestically and globally.
“We look forward to continuing our investment in our unique logistics
offering and working in concert with customers to develop the best
possible solutions,” said Mr Little.
The State Treasurer of Victoria, Minister for Innovation and Minister for Regional and
Rural Development, The Hon John Brumby MP (right); congratulates Toll Group
Managing Director Paul Little on the new facility.
Toll SPD Successful in Qenos Plastics Tender
Toll SPD has signed a $225 million
contract to supply a comprehensive
range of logistics services to Australia’s
leading plastics manufacturer, Qenos
Pty Ltd nationally.
Toll SPD’s current operation is based in
Laverton North in Melbourne’s western
suburbs and has serviced Qenos’ Altona
operations for the past twelve years.
The Laverton North facility (also in
Melbourne’s western suburbs) in Cherry Lane
consists of a 15,000 pallet warehouse,
storage for 3,000 shipping containers and a
dedicated packaging plant converting bulk
product into palletised stock.
The transport operation handles around
200,000 tonnes of plastic per annum from
Qenos’ Altona plant into the Toll facility, then
delivers it either in bulk or palletised to
destinations in all states.
The existing business is a significant user of
rail, particularly on the east coast and
expands to around 15,000 rail movements
per annum under the new contract.
The recent tender resulted in Qenos awarding
Toll an additional 200,000 tonnes per annum
from its Botany facility under a five
Toll’s success recognises the strength of the
existing relationship and commitment to
work with Qenos to achieve ongoing cost and
productivity targets in the highly competitive
To service Qenos nationally, Toll will expand
existing and develop new operations in
Sydney, Brisbane, Adelaide and Perth.
The new arrangement will commence in June
2008 and requires significant investment in
The facility at Cherry Lane; Laverton North.
new containers and specialised bulk transport
equipment including development of a new
packaging line in Sydney.
Toll and Qenos have formed a joint project team
to implement the new arrangements requiring
detailed planning over the next twelve months.
Toll Victorian Warehousing Manager Howard
Haysom and Project Coordinator Graham
Besley lead the Toll team.
Congratulations to Toll Laverton DC Manager
Frank Moody and his Laverton North staff and
employees for their continued commitment to
our valued customer.
Qenos General Manager Commercial, Dr
Stephen Bell said that the innovation and
synergies in the Toll contract will further
assist Qenos to meet its increasingly
competitive challenges. Toll Managing
Director Paul Little added that Toll’s
coordinated and customised solution will see
Qenos optimise its supply chain efficiencies.
For further information please contact:
T: +61 3 9931 5402
Cherry Lane packaging line.
25 kg bags on the Cherry Lane packaging line.
Left to right: Dr Stephen Bell – Qenos General Manager Commercial; Howard Haysom – Toll Victorian Warehousing Manager;
Paul Ebsworth – Toll SPD General Manager; Shaun Harris – Toll; Dave Plunkett – Qenos General Counsel; Demara Jackson
– Qenos Supply Chain Manager; Gary Lyon – Qenos Logistics Manager; Frank Moody – Toll Laverton DC Manager and
Tony McAvaney – Qenos Logistics Project Manager. Seated: Toll Director John Ludeke and Qenos CEO Ross McCann.
Toll Rescues Zinifex
On 7 February at approximately 5.45am
Zinifex’s transfer vessel, MV Wunma
based at Queensland’s Karumba, started
taking on water in severe seas caused by
cyclone Nelson. As per cyclone weather
protocols the vessel had to be anchored
45 km offshore in the Gulf of Carpentaria
in Queensland. The vessel was carrying
approximately 5,000 tonnes of zinc
The MV Wunma was towed into Weipa where
urgent repairs were undertaken. Toll was
engaged by Zinifex to transport critical
vessel parts required for this repair. Service
Delivery Manager Bruce McDonald,
expediting for Toll Australia Group Business
Development, successfully coordinated with
NQX Freight System and Toll Priority special
‘Hot Shot’ deliveries ex Sydney, Brisbane,
Newcastle, Townsville, Cloncurry, Melbourne,
Wollongong and Tasmania to meet Zinifex’s
charter plane and onsite delivery deadlines.
In addition to the above, Toll Priority
chartered a plane specifically for Zinifex ex
Transferring bulk zinc from MV Wunma to the export vessel
Melbourne picking up mooring ropes and
hydraulic parts in Bankstown arriving on site
within the specified timeframe.
The excellent service provided by Toll
was recognised by Zinifex Century Mine
Management. Ray Luff, Supply Superintendent
for Century Mine’s Commercial Department
expressed his appreciation for the excellent
service provided by Toll, in particular,
“On behalf of the GM,
Commercial Manager and
Port Operations Manager
and the whole of Zinifex,
we would like to pass on
our thanks for Toll’s support
so far in assisting us with
our freight requirements
to assist with the repairs
to the Wunma.
“We would like to make a special note of the
work of Bruce McDonald – not only has he
managed to make it all happen at Weipa and
Karumba when requested, he has also
managed all the specials for the shutdown
and bore pump issues. Would you mind
passing on our thanks to him personally and
let him know we appreciate all of his efforts.”
This is just one of many crucial service
deliveries that Bruce has achieved with an
exceptional outcome. Comments are regularly
received from our major mining accounts on
Bruce’s customer focus and commitment.
Congratulations Bruce on continually
striving to achieve excellent outcomes.
Geoff Kennard, 51 of Essendon – sadly
killed in the Burnley Tunnel crash on
23 March 2007 – was a true gentleman
and a ‘nice guy’ according to all who new
him at Toll Fast.
Geoff was one of three people who died after
cars and trucks collided in the tunnel causing
a 15m fireball. He is survived by his wife,
Jenny, and children Sarah, 21, and Tim, 19.
He and Jenny had been married 25 years.
Although his work colleagues said he was a
very quiet man, they all agreed he was the
nicest, most unselfish and happy bloke you
could meet. He was always willing to help
whenever it was needed.
Mr Kennard was working
as a courier with Toll Fast
in Melbourne and was
driving his van through the
tunnel when the accident
Mrs Kennard said her husband had been
driving for more than 30 years and had only
had one minor accident.
Mr Kennard was a keen Melbourne Cricket
Club member and Melbourne AFL supporter.
He also enjoyed playing golf and playing
tennis with his son,Tim.
He is sadly missed by all at Toll Fast and our
deepest condolences go out to his family at
Transfer Vessel – MV Wunma. Geoff Kennard pictured with his daughter Sarah.
Latest Investment in Toll Priority Depot
Toll Priority’s new 5,000 sqm depot at Export Park, Brisbane
Airport commenced operations in March 2007, after
outgrowing the Coorparoo and Acacia Street, Brisbane
The facility is the latest example of our investment in new depots
already operational in Melbourne, Adelaide and Perth.
The state-of-the-art design provides improvements in our overall
New 5,000 sqm depot at Export Park, Brisbane Airport.
Out of the Box Solution
Toll Priority TechServ accepted the challenge of safely packaging
and transporting complex and sensitive equipment interstate for
Suncorp, and was commended for the successful outcome.
Specialising in the safe delivery and onsite installation of technical
equipment, Toll Priority TechServ was entrusted by Suncorp to
securely handle considerable volumes of valuable sound, visual and
IT equipment during their office relocations in Sydney
Such crucial relocation requires a service provider who can address
any potential risks or damages associated with transporting high-risk
goods. Toll Priority did just that, in addition to being on hand upon
arrival in both states, where they met the freight, scanned and
carefully inspected the equipment to ensure all was intact before
supervising its safe delivery.
“The most challenging items to pack and
transport were the 2.2 metre high racks,
which already had sensitive IT hardware
loaded and were previously configured in
Melbourne,” said Toll Priority DX
Solutions Manager Paul Walker.
• Increased operational capacity.
• Fully secured reception for after hours lodgement and collections.
• Improved safety for customers, staff and visitors.
• On-site cold room for specialised products.
• Parking for 100 vehicles.
• Heightened security with 24 hour video surveillance across
32 cameras and swipe card access to all areas.
This issue was resolved by inserting an INSTAPAK (see picture)
between the components. When activated, it expands to lock and
provide a cushion effect to support the equipment in place. Wrapping
the racks in a layer of soft foam, bubble wrap and shrink wrap was the
icing to top off the smooth transition into the new offices.
The interior of an INSTAPAK between the components provides a cushion effect to
support the sensitive equipment.
The Giant on
The Tasmanian Chamber
of Commerce and Industry
(TCCI) hosted a successful
and informative trade
conference during May
called ‘The Giant on our
Doorstep – Trading with
Keynote speakers covered topics such as
Intellectual Property, Risk Management,
Marketing, as well as some of the potential
prizes and pitfalls of doing business in China.
Speakers included State Treasurer The Hon
Michael Aird, The Hon Richard Colbeck
Senator for Tasmania, plus several
international trade specialists.
Toll Priority exhibited its global services at
the conference. “The Giant on our Doorstep
Conference is a perfect opportunity to
promote our international service,” said Toll
Priority’s Business Development Manager in
Tasmania Mr Michael Gilmore. “We’re rapt
to be able to talk to so many Tasmanian
business leaders in the one day.”
There is a growing international hunger for
Tasmanian products. Austrade State
Toll Priority is proud to be involved with
the MobileMuster – the official national
recycling program of the mobile phone
industry in Australia – in conjunction with
Infoactiv – by exchanging full recycling
bins with empty ones.
Initiated voluntarily by the telecommunications industry in 1999, the
program’s overall aim is to prevent mobile phones ending up in
landfill. Funded solely by Australian Mobile Telecommunications
Association members, the recycling service is free to consumers and
The program collects and recycles mobile phone handsets, batteries and
accessories from a network of over 1,700 mobile phone retailers, local
council, government agencies and businesses from drop off points
Michael Gilmore – Toll Priority, Tristram Travers – Austrade, Louie Georgievski – Toll Priority and Kim Hewett – Austrade.
Manager Tristram Travers said, “Tasmanian
businesses are increasingly targeting the top
end of overseas markets. A reputation for
quality assists Tasmanian companies that are
selling their goods in emerging markets like
China. China’s ever-growing middle class
seeks out premium international goods and
there are countless examples of Tasmanians
enjoying success in China.”
Toll Priority Global offers express services to
China and can look after express import
requirements as well.
For further information
please contact Toll Priority:
T: 13 15 13
By 2008, the goal is to treble annual collection of mobile phone
handsets, batteries and accessories from 50 to 150 tonnes per annum
and halve the number of handsets going to landfill.
Toll Priority driver Brian Taylor with Martin Dickson, MLA, collecting telephones received
via the MobileMuster program.
Toll Priority in Melbourne recently participated in the National
Manufacturing Week Expo held at the Melbourne Convention &
Over 12,000 people attended the four day expo covering around
300 exceptional displays featuring automation and robotics, air
technology, manufacturing software solutions, general tooling and
It was deemed the most successful
exhibition to date, and next year this
expo moves to the harbour city, Sydney.
Toll Priority had the opportunity to network with some very prominent
customers and had much success promoting its overnight and global
services to many iconic Australian and overseas brands.
A special mention should go to Sandra Douglas from the Melbourne
Toll Priority sales department. Her efforts were tireless throughout the
entire week and Sandra was greatly supported by many of the other
The Toll Priority display at the National Manufacturing Expo.
A Liquid Solution for
Toll Liquid Distribution was recently awarded a five-year contract
worth over $2 million annually, to cart bulk liquid condensate
between the Woodside Energy Ltd joint venture facility at Port
Campbell and the Shell Refinery in Geelong.
Toll Liquid Distribution General Manager, Rupert Hussey said that
Toll worked closely with Woodside and Origin Energy to develop a
solution enabling all parties to benefit from the volumes already being
transported by Toll into the Geelong Refinery.
“The outcome was a cost effective solution for both Origin and
Woodside that also helped Toll to maximise equipment utilisation,”
Mr Hussey said.
The Woodside work will employ two 25 metre B-Double tankers on a
7 day, 24 hour operation.Toll chose the short bonneted T404, 515 HP
Caterpillar powered Kenworth to pull a 25 metre tanker combination
that also sports a new suspension package, providing the customer
with an additional 400 kg payload.
Mr Hussey said, “Although 400 kg does
not sound like much, when extrapolated
over the life of the contract it adds up to
some significant savings for our customer.”
Given Toll Liquid’s focus on safety, it was natural that both prime
movers came fitted with GPS tracking via Eze-Trak as well as the new
OptAlert glasses that assist in identifying when a driver is drowsy
behind the wheel.
In combination with the other tools already in place to manage driving
hours and fatigue, Toll Liquid Distribution believes that the inclusion
of Eze-Trak and OptAlert ensures that Toll Liquid Distribution is well
placed to maintain our enviable safety record into the future.
Toll tankers ready to deliver the goods to our customer Woodside Energy.
Dairy Farmers is one of Australia's largest
dairy processors, supplying fresh milk
and dairy products every day to people
in NSW, Queensland, South Australia,
Victoria and to overseas markets.
Toll’s relationship with Dairy Farmers spans
many years – but rose to further significance in
November 2002 when Contract Logistics were
successful in winning the SEQ/NNSW
(South-East Queensland and Northern New
South Wales) milk distribution contract.
During our partnership, both parties have
worked collaboratively to drive efficiencies and
produce significant transportation savings.
It was this approach that not only helped retain
this contract in the most recent tender process,
but also saw Contract Logistics awarded the Far
North Queensland milk distribution contract.
Dairy Farmers have two milk processing
facilities in Queensland – based at Booval in
Brisbane and Malanda (approx 80 kms south
west of Cairns) in far North Queensland. The
geographic coverage starts at Coffs Harbour in
NSW and reaches north to the Torres Strait
Islands in Far North Queensland.
Booval Milk Operations. Malanda Milk Operations.
School Based Trainee Wins Award
Toll IPEC Altona North School Based Trainee, Jessica Lenoury,
has won the Western Metropolitan Industry and Education
Award in the School-based Apprentice category.
The Awards are an initiative of the Department of Education that
recognise achievement and excellence in young people undertaking
Vocational Education and Training as part of their school curriculum.
Toll IPEC State Risk Manager, Sue Forsyth said that this is the first
time that the recipient of this award has been from the Transport,
Distribution and Logistics industry.
“As a result of winning this award, Jessica has been asked to speak
about her impressions of Transport at an upcoming Local Learning
and Employment Network General Meeting, and will also present to
the Board of the Werribee Community Centre where she is completing
year 12 VCAL,” said Ms Forsyth. “Jessica is a great young
ambassador for Toll IPEC and the industry.”
Toll IPEC employs six school students across the Altona, Clayton South
and Geelong depots through the Transporting Your Future program,
an initiative of Banksia Consulting. Toll IPEC has been participating
since the inaugural program commenced in Geelong in 2005.
Over the past 14 months, Jessica has worked with Josephine Weate in
Customer Service (Returns) and has recently moved to Sales where
she is being trained by Julie Eastlake in a set of new skill bases.
From these two facilities and one third-party
warehouse, Contract Logistics delivers direct
to store for the hundreds of Coles and
Woolworth's supermarkets. We also distribute
milk to the metropolitan and regional Dairy
Farmers franchise owner network.
It is a business that operates 24/6 and requires
a combination of vehicles ranging in size from
two tonne refrigerated rigids up to 34 pallet
We look forward to the extension of our
relationship with Dairy Farmers for many
years to come.
On average every Australian
consumes about 100 litres
of milk per year
Not only has Jessica won this award, she has also been nominated for
the Transporting Your Future Excellence Award, which will be
announced in May.
Tamsin Burrough, Transporting Your Future Manager says that
Jessica’s achievement will help to strengthen the growing awareness
of the Transport and Logistics Industry in schools and promote the
industry as one of the career options and opportunities.
Congratulations to Jessica, Toll IPEC, Werribee Community Centre
and Banksia Consulting.
Award Winner Jessica Lenoury proudly displays her award with her mentor Toll IPEC
Victorian Risk Manager Sue Forsyth (left) and colleague Josephine Weate – Customer
Service (Returns) Co-ordinator.
A Chain of Responsibility
Co-winner of the 2007 WorkCover NSW Safe Work Awards ‘Best
Individual Contribution to Workplace Health and Safety’.
Pick-up and delivery driver Ron Christiansen knows first hand the
importance of health and safety for truck drivers.
As a truckie and TWU delegate, at the 477 employee Toll IPEC
Moorebank site, Ron has been instrumental in the promotion of safe
driving throughout the road transport industry.
When the NSW WorkCover Long Distance Driver Fatigue reputation
was introduced to the industry in 2005, Ron worked hard to raise
awareness of the legislation and the associated Chain of Responsibility
He lobbied and liaised with Toll IPEC to ensure all drivers at the site,
whether permanent, casual or labour hire workers, were appropriately
inducted and understood their role in the COR.
By highlighting the new legislation, Ron was able to work with Toll
IPEC to implement the development of safe driving plans and a
system of monitoring driving hours.These initiatives extended not just to
the Moorebank site, but to all contractors being used by Toll at the site.
His continuing efforts ensure that regulations are regularly monitored
and are being complied. Part of this strategy is Bluecard training and
accreditation (Ron promotes this for all new employees), which
ensures that all industry standard for occupational health and safety
is maintained at all times.
Through a deliberate strategy of targeting areas within the company
that could be enhanced (such as driver fatigue) or have the potential
for non-compliance, Ron has helped to ensure potentially ‘at risk’ OHS
areas are controlled, monitored and improved.
Courtesy: WorkCover News – Issue 68
Ron Christiansen proudly displays his awards.
Delegation of Shipping Officials From China
Visits Toll Port Facilities Brisbane
Some of the delegates pictured with in2store’s National Business Development Manager Gerard Corrie (illuminated by
Some of the delegates pictured with Toll Group Business Development Manager Mike Smith (without cap) following
their visit to Toll City.
In mid April, a delegation
from the Peoples Republic
of China visited the Port
facilities in Brisbane,
Sydney and Melbourne
with a view to increasing
their knowledge of the
processes, equipment and
technology used in Australia.
The delegates represented a number of
shipping companies including, China Ocean,
Shanghai Ocean, Fuzhou, Xiamen, Zhongli
and Zhanjang plus a representative from
the Government’s Waterborne Transportation
During their stay in Melbourne they were
given a presentation on the operation of
Patrick’s port facility at Coode Road by the
Terminal Manager Damian Ryan, and an
overview of Toll’s broader capabilities by the
Toll Group Business Development Manager
Mike Smith. This also included a visit to Toll
City at Altona and a walk through Toll
In2store, the Toll Nike facility and Toll IPEC.
‘Simplified’ Superannuation Rules to
Take Effect from 1 July 2007
In what has been described by the Federal Treasurer as ‘the most
significant reform of Australia’s superannuation in decades’,
major reform to the Australian superannuation regime is being
implemented effective 1 July 2007. The changes were broadly
outlined in the March–May 2007 edition of Toll Today and include:
• Superannuation benefits paid from a taxed fund either as a lump
sum or as an income stream (ie pensions) will be tax free for people
aged 60 and over.
• Reasonable Benefit Limits (RBLs) and compulsory cashing of
benefits will be abolished.
• The concessional tax treatment of superannuation contributions
and earnings will remain at 15%. Age based restrictions limiting
tax deductible (concessional) superannuation contributions will
be replaced with a streamlined set of rules – refer below.
• The self employed will be able to claim a full deduction for their
superannuation contributions, as well as being eligible for the
Government co contribution for their after-tax contributions.
• The tax exemption for invalidity payments will also be extended to
the self employed.
• The ability to make deductible employer contributions will be
extended up from age 70 to age 75.
• From 20 September 2007 the pension assets test taper rate will
be halved to $1.50 per fortnight for every $1,000 of assets above
the assets test free area.
Deductibility of employee contributions to change from 1 July 2007
Prior to 1 July 2007, the deductibility of superannuation contributions
paid on behalf of employees was capped based on an employee’s age.
These were called Maximum Deductible Contributions (MDC). This
cap will be abolished from 1 July 2007.That is, an employer is eligible
to claim a full tax deduction for all super contributions made on
behalf of an employee (subject to contribution rules being satisfied).
The changes are outlined in the table below (based on 2006/07
From an employer’s perspective, this provides flexibility in terms of
being able to structure the superannuation component of employee
salary packages without detriment in the form of denied deductions.
Sounds good? Not quite, the sting in the tail has instead been placed
squarely on employees in the form of capping the concessional tax
treatment of these contributions in their hands.
From 1 July 2007, superannuation contributions will fall under two
categories – concessional and non-concessional contributions:
• Concessional contributions – includes employer contributions
(including salary sacrificed contributions), and contributions by
self-employed persons claimed as a tax deduction.
• – generally all contributions
where a tax deduction is not claimed (ie contributions from after
tax dollars, co-contribution and spouse contributions).
Concessional contributions will be capped at $50,000 (indexed
annually in steps of $5,000) for all employees, with a transitional
period between 1 July 2007 and 30 June 2012, allowing employees
aged over 50 to make larger contributions up to $100,000 (this
larger cap will not be indexed). If an employee turns 50 during
the transitional period their cap will increase to $100,000 also.
Contributions above this amount (excessive contributions) will be
taxed at 31.5%. The tax is levied on the employee or they can elect
for their super fund to pay on their behalf. Note also the limit applies
on a ‘per person / per year’ basis, not per employer.
Tax on concessional contributions in the fund will remain at 15%
which when added to the excessive contributions tax (‘ECT’) of
31.5% equals 46.5% – the top marginal tax rate.
The ECT makes it virtually ineffective, tax wise, to contribute above
the concessional limits hence most employee contributions will be
limited to $50,000 and $100,000 depending on which side of 50 they
are – effectively imposing an age-based limit. Note however, for
employees aged under 35, the three-fold increase to their
contributions limit is significant, the benefits taper off for employees
aged 35 or more.
The above ‘age-based’ limits underscore a broader push to remove
restrictions on superannuation fund members accumulating benefits
in a low-tax environment from 1 July 2007 through:
• Removal of the Reasonable Benefits Limit (a cap on concessionally
taxed benefits anyone can have, for 2006/07 the limits are
$678,149 for lump sums, $1,356,291 for pensions).
• Removal of compulsory cashing requirements for individuals
aged over 65 who do not meet work test requirements –
effectively allowing members to retain benefits in a low-tax
• Lifting the age limit for employer contributions to 75.
Age of Employee Contributions deduction limit Contributions deduction limit
pre 1 July 2007 post 1 July 2007
Under 35 15,260 Unlimited
35 to 49 42,385 Unlimited
50 and over 105,113 Unlimited
• Extension of Eligible Termination Payment (ETP) roll-overs into a
superannuation fund to 30 June 2012 where agreement was in
place at 9 May 2006.
• Extending government co-contributions to self-employed persons
and allowing a full deduction for all contributions made (previously
the first $5,000 was allowable plus 75% of the excess).
Non concessional contributions
A special transitional cap of $1,000,000 applies until 30 June 2007
in respect of non concessional contributions.
These provisions operate from 10 May 2006 through to 30 June 2007
and will offset the total of all employer contributions in excess of their
MDC limit against the employee’s transitional non concessional
contributions cap of $1,000,000.
Post 1 July 2007, non concessional contributions will be capped at
$150,000 per annum, three times the concessional contribution cap –
accordingly as the concessional contribution cap is indexed, the non
concessional cap will also rise.
In addition, you can bring forward non concessional contributions caps
from the next two years. This allows you to make additional non
concessional contributions up to a maximum of $300,000 in the
Effectively, this means you can make a non concessional contribution
of $450,000 in year 1. Note however, under this approach you would
not be able to make further non concessional contributions until the
beginning of year 4.
Contributions in excess of the non concessional contributions caps (called
excessive non concessional contributions) will be taxed at 46.5% in the
individual’s hands, irrespective of their actual marginal tax rate.
Tips before the fact – what are your options before 1 July 2007?
• If you currently have accumulated benefits in excess of the
Reasonable Benefit Limits, consider delaying your retirement and
accessing your superannuation benefits to post 1 July 2007 –
excessive benefits no longer exist post 1 July 2007. If you are over
60, post 1 July 2007, then the benefits including the excessive
component can be received tax free.
• Salary packaging and superannuation – employees closer to
retirement age should now consider maximising their
superannuation by salary sacrificing additional employer
contributions, subject to the existing age based limit rules.
• Making after tax contributions into superannuation. Utilise where
possible the transitional non concessional contribution cap of
$1,000,000 available until 30 June 2007.
– Remember that employer contributions in excess of the existing
pre 1 July 2007 MDC made during the periods 10 May 2006 to
30 June 2006 and 1 July 2006 to 30 June 2007 count towards
your transitional non concessional contributions cap and should
be taken into account prior to making any additional non
concessional contributions prior to 30 June 2007.
– Please remember, once the money has gone into a superannuation
fund, it cannot be accessed until you reach preservation age and
trigger a condition of release.
• It is possible for the superannuation fund to repay non concessional
contributions made prior to 7 December 2006 where these
contributions cause you to exceed the transitional non concessional
• Don’t forget the transitional non concessional contributions cap of
$1,000,000 is per individual, so if you have surplus funds, consider
making the non concessional contribution in the name of your spouse.
• Reducing tax on investment income or capital gains. Where an
individual is not in receipt of employer support, they can make
personal tax deductible contributions to a superannuation fund.
This strategy is useful particularly where an individual has triggered
a large capital gain.
• Spousal splitting. This strategy is particularly useful if your spouse
will be 60 or over post 1 July 2007. Spousal splitting allows you to
transfer 85% of Toll’s employer superannuation contributions to
your spouse. If your spouse is over the age of 60, then these
contributions can be accessed free from tax post 1 July 2007.
Tips after the fact – what are your options on 1 July 2007
• Look to utilise the transitional concessional contributions cap
($100,000) for those employees who are 50 years and over, or turn
50 during the five year period ending 30 June 2012.
• For employees 55 years of age and over, consider utilising a transition
to retirement pension. This strategy is particularly effective for
employees aged 60 years and over as the pension is tax free.
• For employees over 60, consider putting your superannuation into
pension mode. Once the fund is in pension mode, the fund pays no
income tax or capital gains tax on its earnings and as you are over
60, you pay no income tax on the pension received from the fund.
• Ordering your contributions. Given the various caps in place from
1 July 2007, it is critical that contributions are made in the right
amounts and in the right sequence.Typically this would be:
– Make deductible contributions up to the $50,000 cap (increased
cap of $100,000 may be applicable in some instances).
– Make non concessional contributions up to the $150,000 cap.
– If you wish to make further non concessional contributions in the
current year, consider bringing forward the two non concessional
contributions caps attributable to each of the next two years.This
allows you to make additional non concessional contributions up
to a maximum of $300,000 in the current year. Under this
approach, you would not be able to make further non concessional
contributions until the beginning of year 4.
• Don’t forget the non concessional contributions caps of $150,000 /
$450,000 are per individual, so if you have surplus funds,
consider making the non concessional contribution in the name of
We trust you have found the above information useful in
considering your personal superannuation options. However this
article does not represent personal tax advice and should not
be relied upon without consulting a licensed financial planner
and/or your personal tax adviser.
TCL a Winner at the BlueScope Steel
Safety and Service Excellence Awards 2007
On 22 May, Toll Contract Logistics (TCL)
Victoria accepted an award as well as
recognition for their exemplary work in
safety and service, during a formal event
hosted by BlueScope Steel at the plush Swiss
Grande Hotel located in Bondi, NSW.
The BlueScope Steel Safety and Service
Excellence Awards 2007 proved to be an
exciting and rewarding evening for Toll, as
Jeff Newton and his Team accepted the High
Commendation for Innovation trophy as a
result of Toll’s recent initiative to install
electronic locking systems on all new prime
The patented Electronic Lock Indicator
Systems [ELITM], monitors the coupling
between the fifth wheel and the kingpin using
two sensors and an in-cab alert mechanism
which notifies the driver that the trailer
connection is safe for transport. When an
issue occurs, the system locks and delivers an
error message and diagnostic code which the
driver must resolve before he is able to
Avoid the Credit Card Trap
Ease of obtaining and use, convenience and a high degree of
flexibility have won credit cards a massive market acceptance
and usage. The Reserve Bank figures show that total credit card
debt now exceeds $6 billion.
Today many people get caught in the credit trap and some even obtain
extra credit cards to help them survive however, they are merely
spiralling downwards into the credit trap.
With a little thought and planning you can avoid, or minimise, the level
of debt you incur with your credit card by obtaining a credit card that
suits your financial needs. Consumers who do not wish, or are unable,
to pay off the total amount owing each month should seek out a ‘no
frills’ credit card with a low interest rate to minimise the interest
payable. Those who choose to pay off their balance within the card’s
payment period do not incur interest charges so they may look for
other benefits such as reward points or interest free days.
Kevin Durbridge, Business Development Manager, for Industries
Mutual Credit Union says there are tips for minimising the cost of your
• Do not withdraw cash from your credit card – you will be charged
a larger fee.
• Constantly shop around for lower interest rate cards – swap if it
saves you money. Log onto www.cannex.com.au and compare all the
Toll Contract Logistics Queensland, also on
the nominations list, received formal
recognition for their contributions to safety
and service alongside their Victorian
Both the Queensland and Victorian business
units handle the metropolitan, as well as
portions of the regional distribution for
BlueScope Steel for their respective regions.
Safety is the predominant focus at all levels
of the organisation, however, special
recognition goes to all of the drivers and
operators supporting the BlueScope Steel
These operators consistently demonstrate
their strict focus on load restraint, load
auditing, PPE compliance, safe driving and
overall commitment to the Take 2 philosophy
which is indeed creating a safer work
environment for all.
Congratulations to all! This recognition is
something we all should be proud of.
rates available in the market.
• Beware of unsolicited offers to increase your card’s credit limit.
• Always ask what other fees will apply to your credit card.
• Reduce the number of cards you have – this will save you paying
additional annual fees.
• Pay as much as you can off your card each month – if you only pay
the minimum amount it will take you many years to repay the debt.
If you find that due to your credit card debt you struggle to pay the
bills, then consider taking out a personal loan with a credit union, or
a bank, to consolidate your debts into one easy payment and make
budgeting your weekly or fortnightly finances easier.
If you are having financial difficulties and need advice contact your
local financial counsellor or alternatively call Industries Mutual
Credit Union on 1300 655 116.
This article provided by:
Industries Mutual Credit
ABN 84 087 650 691 AFSL 238382
Serving the Transport Industry
Toll Contract Logistics State Manager Jeff Newton
accepting the award.
At the Awards dinner (all names are left to right), standing:
Len Pearce (BlueScope Steel), Jeff Newton (Toll) and
Adam Lee (BlueScope Steel). Seated: Ben Church
(BlueScope Steel), Gavin Palmington (BlueScope Steel),
David Hastings (Toll) and Craig Piggott (BlueScope Steel).
HEADING NEW ZEALAND
Recent Chartered train journey from Masterton to Wellington
marked the arrival of the first train carriages on the Wairarapa
Line in 60 years.
Carrying regular commuters, Greater Wellington Regional Councillors
and guests from the Wairarapa community, the four-carriage train
was officially launched in a ribbon cutting ceremony and then
welcomed in Wellington by Transport Minister Annette King, Greater
Wellington Passenger Transport Committee Chairperson Peter
Glensor, Toll NZ CEO David Jackson and other Members of
Parliament and special guests.
The cars are the first in a $25 million fleet of 18 units being
progressively introduced on the line this year. The trains have been
bought by Greater Wellington Regional Council who is leasing them to
Toll NZ and Tranz Metro to operate on their behalf.
Features of the modern carriages include air conditioning, better
lighting, baby changing facilities, easy-to-open doors and a more
Councillor Glensor described the train’s arrival in Wellington as a ‘very
special occasion’. “We have waited a long time for these new
carriages,” he said.
“But they are well worth the wait. I believe we will really notice the
improved overall travel experience they provide.
The first train carriages on the Wairarapu line in 60 years. The interior of the new carriages.
Lord of the Rings Link
Toll Rail’s Passenger Services Group (PSG) and
Hillside Engineering beat off international competition
to win the contract to build the 18 Wairarapa carriages,
with their previous performance on ex-British Rail
MK11, Capital Connection and Auckland SA/SD models
“But their arrival today really marks
the beginning of a new era in public
transport in Wellington. Once the rest of
the Wairarapa fleet arrives and the 70
brand new electric trains are introduced
across the region’s network, passengers
will begin to see a real improvement in
comfort and reliability.
“We should also recognise the skill and
expertise of the engineers at Hillside
for producing such a high-quality product.
The carriages are a real tribute to New
In other improvement work taking place, some Wairarapa station
platforms are to be lengthened and in some cases adjusted for height.
There will also be more parking spaces, new station lighting and
security, including closed circuit television at certain stations.
A valuable boost was also provided to
PSG’s ‘Ideas’ computer, on which the cars
were modelled and designed, through the
purchase of five near-new high-specification
Silicon Graphics Unix workstations from
fellow Wellington designers WETA Digital.
These workstations were surplus after
completion of special effects work on Lord
of the Rings.
16 NEW ZEALAND
Driver’s Diligence Avoids Collision
A prompt and correct reaction from one
of our female Tranz Metro Train Drivers
recently averted a potential major tragedy
in Petone (Wellington), explains Toll
NZ Corporate Affairs General Manager
“The train's driver had only been on the job
for a year, but did everything right after
seeing a truck go over a bridge and land on
the rail network in front of her,” says Sue.
“There were 41 passengers on the train,
which came to rest just 7.2 metres from
where the truck landed.
National HR Award Win
Toll NZ Human Resources (HR) Team has
been recognised with the national 2006
HRINZ HR Initiative of the Year Award.
Toll NZ's entry to the awards, which
recognises HR teams who introduce
innovative practices, focused on the
Recruitment Centre and bringing recruitment
in-house through supporting services such as
electronic vacancy management and the
The award judges were impressed with the
link forged between HR strategy, the business
and its culture. They also commended
how the services offered by the Recruitment
Centre were regularly reviewed and amended
to ensure they continually meet the business’
Toll NZ Human Resources General Manager
Margaret Gracie said: “I am delighted that
our HR Team has been recognised at such a
TranzAlpine Sets 2 New Records
A record single week's
carriage of over 7,000
passengers and record
single day's return carriage
of over 1,100 passengers
has recently been achieved
by the TranzAlpine train
service between Christchurch
Due to celebrate its 20th anniversary this
November, the service now carries over
“Fortunately the train had made a recent
stop at Petone so was not going at full speed
when the incident occurred.”
Emergency crew at the scene.
200,000 passengers a year on what is
considered one of New Zealand's iconic
Tranz Scenic South Island Manager Tony
McManus says staff are delighted at the
support being shown to the service.“But, it is
not surprising when you look at the stunning
scenery it transverses as it makes its way
through the Southern Alps to the West
Coast,” he says.
Toll NZ assumed control of Tranz
Scenic over three years ago and has since
implemented a carriage refurbishment
program and increased the marketing of
Higher point of view shot of the scene. The shaken
truck driver escaped the accident unharmed.
high level and want to acknowledge all the
work our staff have put into making the
recruitment centre the success that it is.”
Having earlier won the regional HR award,
Toll NZ's national award win was achieved
ahead of close competition from the
Wellington City Council and Canterbury
A good contingent of Toll NZ staff were on hand to see
HR win a National Award recently.
Left to right: John Nobilo – Interislander; Sarah Caunter –
Corporate; Margaret Gracie – GM HR, Toll NZ;
Julie Robertson – Interislander; Lynn Osbourne – Hillside
Engineering, Rowena Foster – Toll Recruitment;
Seamus O'Sullivan – GGM Interislander; Nicole Rosie –
GM Risk and Strategy; Steve Brittenden – Woburn
Training centre; Julie Maude – Toll Rail; Craig Nelson –
Toll Rail; Angela Aprea – Corporate HR; Natalie Thompson
– Passenger Services; Maree Cooper – Passenger Services;
Sue Foley – GM Corporate Affairs; Christina Desbonnets –
Toll Tranzlink; Ross Hayward – GM Passenger Services
and Ruth Ingram – Corporate.
TranzAlpine travelling through some magical scenery on
its way to Christchurch.
HEADING NEW ZEALAND
Marlborough Grape Crop
Harvesting of the Marlborough grape crop in the South Island in
New Zealand is under way, with Toll Tranzlink Blenheim deploying
10 truck and trailer units and 25 drivers to transport this
season's produce to the wineries for processing.
Running for about six weeks, this intense 24/7 operation is overseen
by Toll Tranzlink Blenheim Branch Operations Supervisor Lee Thorpe
with the assistance of Dennis Brennan. It will result in about 25,000
tonnes of grapes being transported on behalf of the Delegats, Nobilos
and Cloudy Bay wineries.
“We have a great team of high-calibre drivers this year, with many
who have returned from last year's harvest,” says Lee.“This has made
my job a lot easier."
This year also saw Lee and his team move a significant volume of grapes
from Hawkes Bay to Blenheim on behalf of Delegats Winery. Once made
into wine at Hawkes Bay, the produce is then transported by Toll
Tranzlink as a bulk liquid to Auckland for bottling throughout the year.
Toll Tranzlink Operations Supervisor Lee Thorpe in front of the truck.
Casual Driver Reon Kitto supervising the loading.
Loading the grapes into the truck.
Ballast Wagon Project
The new 40 YJ ballast wagons.
A technically challenging project to
complete 40 YJ ballast wagons for
Ontrack, under considerable time
constraint has recently been successfully
completed by Hillside Workshops in
Dunedin in New Zealand.
Hillside Workshops Project Supervisor Paul Beattie said that having
completed work on the wagon prototype in July last year, the division
has managed to average the build of two wagons a week since.
“The hydraulic, electronics and complexity of the wagon is a little bit
more than we’d normally deal with in a freight unit, and the timing to
build them in was quite tight as well,” said Paul.
The YJ wagons have replaced previous four-wheeler units, which could
only run on trains travelling at about 50kph and had less capacity.
These are on a high-speed freight bogie, which enables Ontrack to run
them with normal trains.
“The design was from Toll Rail Professional Services Group in
Wellington, loosely based around the hopper wagons that we have
manufactured for coal,” said Paul. “We got the door mechanism from
Gemco Rail in Perth. It is a hydraulic remote controlled system that
they are using in Australia.”
Hillside Workshops also enjoyed the interaction of Ontrack and its
engineers throughout the design and construction process. “We talked
with them to get the right mix of what was required for their guys on
“There was some up-front design work from them, and then we had
the prototype out for their guys to run with and check.They came back
with a few modifications to that, which was good,” said Paul.
18 NEW ZEALAND
Toll NZ are delighted at the patronage
they have received since announcing the
continuation of the Overlander train
between Auckland and Wellington.
A number of new marketing initiatives have
been introduced including these two new
Overlander advertising posters which are
being displayed by agents and at information
centres throughout New Zealand.
Good Fun at Palmerston North One-Dayer
A one day cricket match organised by Toll Rail Locomotive
Engineer Glen Mulholland and Toll Rail Rail Operator Brent
Moody, was recently enjoyed by staff and family of the
Palmerston North Toll Rail Depot.
Left to right standing: B Hiscox, M Raji, G Mullholland, C Porteous, C Bremner, D Donoghue,
H Goss, G Coley, A Geurin, R Dennerly, L Lavin, P Lockyer, A Wheeler, P Geurin, P Burns,
T Warren, G Bardell and D Barrett.
Left to right kneeling: T Donoghue, B Moody, E Cairncross, R Hiscox, O Wallbutton, R Richbell,
A Allen and J Keenan.
Tranz Metro Security Manager
Former Policeman and Crime Prevention Through Environmental
Design Specialist (CPTED) Mark Pettitt has recently been
appointed Tranz Metro Security Manager.
Mark says his focus is the proactive development of security
procedures and programs to promote the security of Tranz Metro
staff, passengers, rolling stock and property, and sees his previous
work experience as invaluable to this role.
Having served nine years as a Policeman and then Police Architectural
Liaison Officer with the Lancashire Constabulary, Mark and his family
immigrated to New Zealand in December 2005.
He then assumed a position researching vehicle crime at the New
Zealand Police National Headquarters, which involved providing
specialist advice to councils, building developers, architects and
Toll Rail Locomotive Engineer John Keenan says the event, which was
also sponsored in the form of food and refreshments, care of local Toll
Rail Managers Bryan Fryer and Robin Simmons, was contested by
32 staff at Coronation Park.
“The weather was a scorching 25 degrees – as it always is in Palmy –
and the pitch was hard and had signs of being able to turn the
ball,” said John. “Sunscreen was a must, as was fluid. The game was
a 32-over match with each player having to bowl two overs.
The game got off to a great start with our opening batsmen both
going for ducks!”
“Both teams had a mixture of players, with one team having two
ex-Manawatu cricket reps – namely a bowler and a wicket keeper –
and the other team three ex-cricket reps and one who I believe played
for India in his younger days.”
During the course of the game, heated but all-in-fun exchanges took
place. All in all, an excellent day's outing and one of the most
memorable in the life of a railway worker.
A huge ‘thank you’ goes to Toll NZ for its kind generosity and
understanding.This was highly appreciated by all the staff and families.
members of the public on methods and initiatives to design-out crime
and reduce opportunities for crime and disorder.
Mark’s specialisation is in
CPTED principles, personal
safety and achieving bestevidence
Outside work, Mark says he
enjoys most sport – ‘particularly
football (round ball)’ playing,
coaching and supporting his two
Mark Pettitt appointed Tranz Metro
HEADING NEW ZEALAND
Fully Enclosed Rail Wagons a Hit
A new vehicle-carrying rail service
between Christchurch and Invercargill in
the South Island has proved an instant
success with car dealers, lease companies,
vehicle importers and members of the
public – so much so that Toll NZ is
considering expanding the service to run
each week day.
Auto Express – part of Toll Tranzlink – is
running specially designed, fully enclosed rail
wagons between the two South Island cities.
The modified rail wagons are capable of
transporting ten vehicles each, including four
wheel drives or light commercials and provide
absolute protection against the weather, theft
Auto Express National Manager Hamish
Turner says that Auto Express offers several
significant advantages compared to road
transport. The covered wagons protect the
vehicles from stone chips, grease and grime
as well as from possible vandalism.
“The wagons are sealed when they depart
and the vehicles are not unloaded again until
An initiative of Toll Rail Locomotive Engineer Darryl Hoare to
recently organise a return train between Mount Maunganui and
Britomart has been well received by fellow staff.
Darryl says our company kindly donated the use of Capital Connection
carriages, which enabled the Mount Maunganui Team to spend at least
three hours in the heart of Auckland.
“The seats were snapped up very quickly by staff members from all
quadrants of the Toll spectrum – including stevedoring, BHP, Owens,
Container Terminal and Shed 12, as well as Toll Rail staff from
Kawerau, Hamilton,Tauranga and Mount Maunganui,” said Darryl.
“The train arrived into Britomart with 310 passengers on board,
they reach destination,” said Hamish. “We
can also offer individual containers for
customers who want to ship their vehicle with
other bits and pieces. For example, with
vintage cars being restored, we can offer
containers to take other vehicle body parts
that can travel with the car.”
Alternatively, where people want that
‘personalised’ service, when they need their
high-value luxury vehicle such as a Ferrari,
Auto Express can meet specialised needs.
Another market niche is moving the vehicles
of people on job relocations, or families
moving between cities.
Auto Express has been a big success for Toll
in recent years on the key routes between
Auckland-Wellington-Christchurch, where the
majority of vehicle moves occur.
An overnight service is offered between
Auckland and Wellington and between
Wellington and Christchurch, and a two-day
transit between Auckland and Christchurch.
It was this success that persuaded Toll to
Mount-Britomart Train Welcomed
Photographed by Dennis Wells at Britomart are Toll Rail Locomotive Engineers
Darryl Hoare, Dennis Wells and Billy Baker.
upgrade and extend the fleet of specialist
wagons needed for the service, and this
allowed Auto Express to extend its vehicle
delivery offering to the Christchurch-
“We have been running four return services a
week, with the vehicles ready for collection at
the destination depot the day following
loading. However, if the volumes continue to
grow we will consider running a service each
weekday,” said Hamish.
Auto Express Manager – Hamish Turner.
heading for various destinations – including the casino, Kelly Tarltons,
Parnell Baths, Viaduct Harbour and Victoria Market – and also
catching up with relatives. This was after dropping 45 or so off at
Manurewa to go to Rainbows End.”
Darryl paid tribute to those who helped himself and Jeanette Hoare
run the event, including Dennis and Minda Wells, Billy Baker, Soren
Low, Mark Ferguson, Colin Vickery, Ray Steele, Bob Turley, Jim Mau
and the Harbour City Lions Club.
“I believe this was the first DFT-hauled excursion into Britomart,
the first train to take up the whole length of the longest platform and
the first time the Capital Connection Cars have gone into Britomart,”
Jeanette Hoare (behind counter) and Judy Connolly organise the trays of sandwiches
which were served to every car.
20 NEW ZEALAND
Impressive Health and Safety Turnaround
Employees of Toll Tranzlink's Southdown Freight Shed have made a significant
improvement in their health and safety culture and notched up 75 consecutive days
without a lost-time incident.
Handling an average of 4,000 cubic metres of
freight per day, the busy freight shed
was one of the main targets of a recent
drive to improve Toll Tranzlink’s overall health
and safety performance, explains Toll Tranzlink’s
Health and Safety Manager Don Roberts.
“Having discussed our concerns with the guys on
the floor at the morning shift and afternoon shift
huddles, they really rose to the challenge,” he
says. “Further targets have been set, and the
team is really keen to keep things going forward.
They have recently changed the format of their
pre-shift huddles, to ensure that the main focus
is health and safety, and are very keen to further
develop a very positive health and safety
culture,” said Don.
Celebrating Half a Century with Toll NZ
Toll held a function for Owen Aitken
recently to celebrate Owen's phenomenal
50 years' service with the company.
Owen joined New Zealand Railways on 21st
January 1957 in Timaru as a Junior Porter.
After a stint at Pleasant Point, Owen then
transferred back to Timaru.
In March 1959, Owen worked in the
Locomotive Department and passed his
boiler examination on 17 April 1959. He then
transferred to Greymouth in 1965, passing
To acknowledge the achievement, Don and
Toll Tranzlink Branch Manager Peter Witton
recently took some of the team out for a
the prescribed examination for Engine Driver
on 21st February 1967 and First Class
Engine Driver on 5 November 1971.
Owen transferred to Christchurch in 1988 and
drove for Tranz Scenic from February 2003
until January 2004, then back to Toll Rail.
Owen’s fondest memories are his time spent
on the West Coast of the South Island.
Prime Minister Rt Hon Helen Clark sent
Owen a letter of congratulations.
Dana takes out Barista Comp
Some of the team members pictured left to right:
Vetea Prendergast, Hemi Ngatai, Foli Ikitule, John Unu,
Kelly Povey, Asiga Alofa, Don Roberts and Peter Witton.
Owen Aitken is pictured with General Manager Toll Rail
Joe Garbellini and his partner Jocelyn.
Aratere staff member Dana Smith has won this year's
Barista Competition for Interislander staff.
Dana prevailed in a final held at the Wellington Terminal recently and will now take part in the
Wellington heats of the Barista of the Year Competition, with the help of Cafe Express and will
also get to attend the Barista of the Year finals in Auckland.
Warmly congratulating Dana, Interislander Sales and Marketing Manager Julie Robertson
says the competition has been a great success for all involved.
“It is wonderful to see so much support for the team and the high standards shown by
Interislander staff is simply outstanding,” said Julie. “Coffee is popular with Kiwis
and we’ve worked to make it a focus of our onboard service. Our next aim is to
take honours at the Barista of the Year competition.”
Cafe Express' Graeme Smith, Dana Smith and Interislander Passenger Services Manager Ray Wolff.
HEADING NEW ZEALAND
Contract Extension with Heinz Watties
A new contract signed between Heinz
Watties and Toll Tranzlink is the first of its
kind to be seen in many years due to the
three-plus two year term conditions, and
the opportunity for further extension by
The new contract is a sign of the confidence
both businesses have developed in each
other in recent years. It signals a growing
commitment to each other in the Hawkes Bay
region, domestically around New Zealand and
extending into Trans-Tasman activities
This level of confidence comes as a direct
result of the improved services Toll NZ has
delivered across the road and rail sections
of our business. In addition, is an illustration
of commitment to the customer shown by the Hastings Branch
Team, led by Mark Allan, as well as the rest of Toll Tranzlink
and Toll NZ management.
Toll Tranzlink recognises the relationship with Heinz Watties is a
significant result for all concerned, and in no small part due to the
STARS JV Wins Bangalore Airport Contract
Bharat STARS Services Pvt Ltd, a
joint venture between one of India’s
premier oil companies, Bharat Petroleum
Corporation Ltd and ST-Airport Services
Pte Ltd, has won the bid to provide into
plane refuelling services at the future
Bangalore International Airport in India.
The contract, signed on 14 March 2007
in Bangalore, is worth US$7 million over
a period of 10 years.
The new Bangalore International Airport will
open for commercial operations in early 2008
and is expected to be one of India’s leading
airports, handling some 70,000 to 80,000
aircraft movements annually, with a projected
double digit annual growth.
ST-Airport Services were elated that, despite
the intense competition from major players,
they have been selected to provide this key
service at the Bangalore International
Airport. This contact win is testimony to the
high confidence level in our capabilities.
ST-Airport, a 67/33 partnership between Toll
Asia and aviation fuel supplier Air BP, was
established in 1996. Today, it is a leading
aviation fuel logistics specialist providing a
wide spectrum of aviation fuel related
• supply and transportation of aviation fuel;
• operating and maintaining fuel storage
leadership shown by Max Birt and Eric Raulet from Heinz Watties
Hastings and supported by Nigel Comer and his Heinz Watties Head
Senior management from both companies (left to right) at the recent contract signing
include Greg Miller (Toll NZ), Nigel Comer (Heinz Watties), David Jackson (Toll NZ), Max Birt
(Heinz Watties), Michael Gibson (Heinz Watties) and Wilson Pollock (Toll NZ).
• de-fuelling and storage services; and
• consultancy services as well as into-plane
STARS serves both military and commercial
customers which includes airlines, airports
and aircraft maintenance companies.
The contract for the Bangalore International Airport Into-Plane Refuelling Services was inked on 14 March 2007, in Bangalore.
Working with the UN
A little known part of the Patrick Defence Logistics (PDL)
business is our work with the United Nations (UN) Department
of Peace Keeping Operations.
With the UN decision to increase the UN military force in Lebanon,
following the Israeli incursion into Lebanon, the existing UN mission
in Lebanon did not have enough people to coordinate and move the
incoming international troops.
The quickest solution for the UN was to use PDL under an existing
contract. So after a quick planning process, PDL support to UNIFIL
(United Nations Interim Force in Lebanon) started on 3 September
2006 with the first team arriving in Cyprus on 4 September 2006, and
transitting to Lebanon on 5 September 2006.
In all, PDL would have had personnel in Lebanon for 192 days. The
team peaked at eight and for the majority of the time, six people were
deployed to Lebanon operating out of Naqoura (near the Israeli
border) and Beirut.
PDL has drawn people from its own resources as well as Toll
International Freight and Patrick Stevedores to make it work. In all,
a total of 21 people have manned the operation which has been led by
Rocky Hoare in Beirut (who has been there for the entire duration)
and Michael O'Brien in Naqoura.
Neil Gray, UN Chief Movement Control Officer for UNIFIL based at
Naqoura in South Lebanon praised PDL's commitment:
"I would like to take this opportunity to express my sincere thanks and
gratitude to the entire team of PDL staff who came to Lebanon at
short notice and in difficult circumstances. You can be proud of their
accomplishments and the professionalism shown in performing a
diverse number of functions, mostly in adverse conditions, in order to
deploy the increased UNIFIL force.
“Your staff demonstrated their expertise, showed dedication and were
pro-active in getting the job done in a positive manner.The PDL team
played a vital role in deploying UNIFIL contingents and without their
presence it would have been difficult to achieve the mandate. "
For further information please contact:
Administration Officer Patrick Defence Logistics
T: +61 7 3260 3929 E: email@example.com
Raquel Taylor looking after some Italian peace keeping troops before they headed south
from Beirut to the Israeli / Lebanese border area.
Rocky Hoare working with a Ghanaian peace keeping soldier in Beirut.
Graham Magoffin ensuring that new UN vehicles are tightly secured before the difficult
trip to the south of the country.
Israeli air attacks caused major structural damage to the southern Lebanese road
infrastructure. Without any street lights in remote areas, motorists were known to simply
drive off the edge as the road disappeared in the dark.
Nigel Cunningham, with Lebanese soldier checking out the PDL company vehicle after
it was destroyed.
Carbon Trading – Why Going Green is Good
What is Carbon Trading?
Carbon trading is the term applied to the trading
of certificates representative of the volume of
carbon generated by businesses. If reducing
carbon emissions is not possible, investing in
carbon offsetting to become carbon neutral is
• Buying and trading in carbon credits or
• Sequestration by investing in forestation
Currently Carbon Trading is a black market
affair in Australia as the Australian Government
has yet to establish acceptable emission levels to
match the international industrial acceptance
of carbon trading.
How does this affect your
Toll Group is a signatory member to the
Greenhouse Challenge Plus and the Energy
Efficiency Opportunity Program. Both require
establishing emission abatement initiatives to
Still smiling after a gruelling six hour slog on foot and mountain bike riding is the Toll
NZ team who participated in the Cure Kids Great Adventure Race. Left to right: Andrew
De Lisle – Toll Rail; Bruce Houghton – Toll NZ Corporate; Gretchen Stone – Toll NZ
Corporate and Mark Thomson – Toll NZ Corporate.
reduce our carbon emission in the course of
Failing to meet compliance, will place Toll’s Fuel
Tax Credit claim rebate at risk and incur
fines of $100,000 per instance of breaching
Toll Group is currently establishing the
Australian Government program compliance
requirements focusing on carbon trading, in the
event that carbon emission levels with business
units cannot be reduced.
As part of compliance, all communication
relating to the Toll Group emissions and carbon
trading is to be recorded and documented
by the Environment and Energy Manager –
What should be done?
Report your potential emission abatement and
carbon offsetting validated ideas to your
respective Operational Manager and OH&S /
Risk Managers by October 2007.
Team Toll Shines in Cure Kids
Over 34 teams from a variety of companies last week
participated in the Cure Kids Great Adventure Race, including
a Toll NZ contingent for the first time.
The event involves at least six hours of ‘hard slog’ on foot and by bike
through the Waitakere Ranges and along the coast – sometimes in
“Our company’s team, which entailed Bruce Houghton, Mark Thomson,
Andrew De Lisle and Gretchen Stone, finished in a creditable eighth
position,” says Toll NZ Corporate Communications Manager Sue Foley.
“Gretchen's effort was made even more remarkable by the fact she
came in with only three weeks' training after Angelique McCall had
injured herself at the last minute,” says Sue. “All team members paid
tribute to their Leader, Bruce, who did an outstanding job of guiding
the team through the day, ensuring they ate at key times and also most
importantly did not get lost.”
In November 2007, emission abatement ideas
will be presented to the Australian Government
assisting Toll as a group to meet its program
Your idea could
be amongst them.
Pierre Lauwers –
ENERGY SAVING IDEA
Development in energy saving globes has
taken a new leap forward
12V and 240V down lights now come in an energy
saving fluorescent globe whilst maintaining the down
light shape and fitting
The new globe claims a 15,000 hour life expectancy
and 28 percent electricity usage saving
Contact your local lighting supplier
or Beacon Lighting for more information
OR TURN THE LIGHT OFF
The support crew consisted of David Jackson, Greg Steele, Angelique and
Paul Watene, who also want to thank Toll Tranzlink Driver Dion who most
ably ensured the crew and all their gear arrived at each transition area.
Despite the remoteness of the location, full points to Greg for ensuring
no matter where they were, the music still played on. Sue says it was
a great moment when Team Toll appeared on the final leg to much
cheering from the ground crew.
“Big thanks to all those who took part,” said Sue. “Special mention
also needs to be made to Rowen Elford who amongst all other
miracles on the day, ensured even at 6.30am in the middle of nowhere,
we all got hot coffee. Also to Angela Aprea and Sonny who, with Paul,
came all the way from Hamilton to back the team.
“Special thanks to everyone who donated money and the Interislander
Team who were out early in the morning rattling tins under
passengers. We look sure to have a team entered next year.”
The Team Toll with the full support crew that included Toll NZ CEO David Jackson, 5th
Off to Kenya
the daughter Toll
and Planner – Metro, Gary
Felsinger will spend seven
weeks in Kenya during
June and July representing
Australia as a volunteer for
World Youth International
to offer medical care and
education to victims in
Africa’s AIDS crisis.
Rebecca is in her third year of Bachelor
of Health Science (paramedic) degree
and will work in orphanages and rural
medical clinics located in Mutumbu.
Rebecca will be offering medical care and
education to AIDS victims and also teach
the importance of nutrition and hygiene in
Toll AutoLogistics have held many
fundraising events to assist Rebecca in
funding this trip and contributed one third
towards the total cost. We wish Rebecca
safe travelling and look forward to her safe
return mid July.
World Youth International is a not-for-profit
and non-religious charity.
Rebeeca Felsinger with her proud father Gary Felsinger
from Toll AutoLogistics.
Hillside ANZAC Day
Service Well Observed
Good Attendance was seen at this year’s
ANZAC Day service at Hillside Engineering,
with local Member of Parliament David
Benson-Pope (pictured third from right)
joining current company management,
along with past and present staff
members and their families.
Reflecting a trend observed throughout
the country, Hillside Engineering Contracts
Toll to the Rescue – Over
55,000 Cans of Food Donated
In April 2007, Toll AutoLogistics came to
the rescue on behalf of the Kiwanis Club
of Geelong Inc by donating the services of
a B-Double truck and driver to transport
40 tonnes of canned food from the SPC-
Ardmona factory at Mooroopna to Geelong.
The Management team at Toll AutoLogistics
– Components readily made the decision to
assist Kiwanis Club of Geelong Inc in this
Salvation Army row of pallets.
Manager Lyn Harris says the Hillside
service has been attracting a steadily
Lyn also gives particular praise to Hillside
Engineer Fitter and Turner Wayne Ritchie
(who took the attached photograph) for his
efforts in both increasing awareness and
attendance at the commemoration.
worthy project to provide over 55,000 cans of
food to distribute to needy families in Geelong.
The Kiwanis Club of Geelong Inc, in a
combined effort with Salvation Army
Kardinia Network and Uniting Care
‘Concern’, donated the items to needy
families during the month of May and thank
Toll AutoLogistics for donating transport
services to this important community cause.
Pallets being loaded onto the Toll B-Double.
Toll Corporate Hosts its Biggest Morning Tea
Throughout May, more than one million
people came together at work, school,
home and in their community to make
their cups count in the fight against
Toll Corporate was excited and proud to be a
part of Australia’s Biggest Morning Tea,
raising $2,160 in support of much needed
Our Unofficial Social Office Co-ordinator and
Head Office Accountant Chiara Lestuzzi, was
a magnificent host and organiser of the
“I was initially hesitant in arranging the
event but once my email got around, the
response was instant and positively
overwhelming,” said Chiara. “I had to
actually ask some people (late responders),
not to bother bringing anything in as there
was going to be way too much.”
Toll’s refurbished kitchen at its new address
was the perfect venue to enjoy the enormous
spread. It looked amazing, the variety, the
colours and the quantities had everyone a gasp.
There was a lot of pressure on our budding
pastry chefs. And the result? Perfection.
Definitely no evidence of any amateurs, with
a fabulous line-up of traditional favourites
including cheesecake (apparently the low fat
type), rumballs (less the rum), caramel slice
(for the authentic sweet tooth), scones (with
loads of cream and jam) and the deadly mint
slice (pure decadence), just to name a few.
As everyone honed in on their favourite treats,
we were entertained with a Charity Auction
hosted by our Payroll Administrator (by week
days) and wine maker extraordinaire (by
weekends), Lilian Gordon.
Lilian auctioned two bottles of Rubicon –
Upper Goulburn – 2005 Chardonnay and two
Lots of food left over even after everyone honed in on their favourite treats.
The wines which were auctioned for the cause.
bottles of Rubicon – Upper Goulburn – 2005
Cabinet Sauvignon, from her Winery –
The proud owners (mostly from the
Secretariat department) and monies donated
are listed below:
Rubicon – Chardonnay
General Manager HR – Rod Walters
$50; and Company Secretary –
Bernard McInerney $50.
Rubicon – Cabinet Sauvignon
Personal Assistant to Company Secretary –
Brigitte Waras Carstensen $60, Company
Secretary – Bernard McInerney (just having
too much fun) $150 – bought it, then donated
it back into the auction, Consultant to the
Secretariat – Ken Sleep (thought it was a
Then out of the blue, our IT Security Analyst
Robert Rose just happened to have an Andrew
Harris 2000 Cabernet Sauvignon Magnum
which he, kindly and selflessly donated to the
cause. It fetched another $150 by its proud
new owner our Legal Manager Adam Martin.
The event touched a few emotional cords with
a lot of people at Corporate, leading to the
“Thanks to the fabulous chefs, the generous
purchasers, the kind donators (Robert Rose
at the last minute), the energetic bidders, the
volunteers who helped set up and clean the
kitchen and everyone who turned up to
support,” Chiara said.“And a huge thank you
to Mr Paul Little for matching the monies
raised – $1,080.”
To read more about the event and how
your money helps – log onto
(Left to right) Standing: Bernard McInerney – Company Secretary; Brigitte Waras Carstensen – PA to Company
Secretary; Robert Rose – IT Security Analyst; Chiara Lestuzzi – Head Office Accountant; Ken Sleep – Consultant and
Adam Martin – Legal Manager. Seated: Rod Walters – GM HR and Lilian Gordon – Payroll Administrator.
Toll Assisting Brisbane Canoeing
Brisbane Canoeing Inc recently celebrated
the arrival of new equipment funded
through the Queensland Government’s
Gambling Community Benefit Fund for the
purchase of kayaks,paddles and accessories.
Single and double kayaks,paddles and heart rate
monitors were purchased as well as a number of
“Guppy” boats. These boats – a European
design, are a small version of the single kayak
which makes it easier for young children to learn
to paddle with correct technique.
Brisbane Canoeing received extra help from
NQX who transported the Guppy boats from
Perth. NQX Commercial Manager Mark
Eisentrager, also a club member said, “Toll is
very happy to assist the local community
Toll Corporate Triathlon
In February Toll Corporate fielded two teams in the Melbourne BP
Ultimate BRW Corporate Triathlon.
The event is held in each state in Australia over the period from January to
April and comprises of three legs: a 300m swim, 10km bike and 4km run.
With Melbourne attracting over 5,000 competitors it was an atmospheric
day of great racing and plenty of entertainment.
The weather was kind with a smooth sea for the swim leg, pity the other
competitors were so determined to create choppy conditions.
Both teams reported that the bike leg felt fast on the way out, but found
out why at the turn around as they discovered that the fantastic tail wind
was now a shocking head wind!
The run leg would have been quite a pleasant jog by the beach, but after
the swim and ride, all thoughts were on getting it over with and enjoying a
well earned rest.
Some of the Club members with the Guppies NQX kindly transported.
through groups such as Brisbane Canoeing who
provide so much opportunity for the children of
Jonathan Clark, the club’s Coaching Coordinator,
Toll Fast Courier Claims Victory
Victorian Toll Fast bicycle courier Andrew
Bell overcame exhaustion and a rugged Mt
Majura track to claim a hard-fought victory
in the 2007 Australian Solo 24 hour
Mountain Bike Championships in Canberra.
Andrew, who finished second in the
championships last year, triumphed over 70
riders including Australia’s best endurance
specialists, to win Australia’s most gruelling 24
hour mountain bike race at Innabaanya Guide
Camp at Mt Majura pine forest during the
said, “This equipment will greatly enhance our
junior program providing the latest in kayak
design and a range of new equipment specifically
designed for young paddlers in the 8-10 years
All six competitors put in awesome efforts and a special mention to
the Toll1 team who came 4th in the Corporate Mixed Transport and
This was the first year that Toll Corporate has entered the event and the
participants are keen to be back next year stronger and fitter
Mark Duque – Senior Tax Advisor (Toll 2); Bruno Carreto – Tax Advisor (Toll 2); Angela Hall –
(Toll 1); Timothy Mann – Assistant Treasurer (Toll 2); Rod Walters – General Manager Human
Resources (Toll 1) and Shaun Mooney – Divisional Commercial Manager (Toll 1).
We at Toll Fast congratulate Andrew on his
efforts, and look forward to his representation in
the 24 hrs World Solo Championships in
Monterey, California in October.
More information about the race can be found
on the web site: www.corc.asn.au/news/
Andrew Bell (right) said, “It’s the best thing ever – I’ve
been working towards this for three years and it was a
bonus to win the national championships and represent
Australia at the world championships.”
HEADING STAFF MILESTONES 27
AUSTRALIA – CLUB 10
Ben Royals,Toll Contract Logistics, Minchinbury, NSW
Brian Miller,Toll Tasmania / Edwards Transport, Burnie,TAS
Cavan Carr,Toll SPD, Welshpool, WA
Daniel Blanch,Toll AutoLogistics, Wagga Wagga, NSW
Darren Urquhart,Toll Contract Logistics, Archerfield, QLD
David Gile,Toll Contract Logistics, Minchinbury, NSW
David Zoldak, in2store, Knoxfield, VIC
Donald Smith,Toll Contract Logistics, Archerfield, QLD
Donato Uy, in2store, Altona, VIC
Frank Imberti,Toll SPD, Kewdale, WA
Geoffrey Gray,Toll AutoLogistics, Dry Creek, SA
Glenn Mitchell,Toll Contract Logistics, Arndell Park, NSW
Gregory Edwards, NQX Freight System, Mackay, QLD
Heather Doody,Toll Tasmania / Edwards Transport, Port Melbourne, VIC
Heikki Kahkonen,Toll AutoLogistics, Campbellfield, VIC
James Turner,Toll Tasmania / Edwards Transport, Hobart,TAS
Jean Sanstoupet, in2store, Knoxfield, VIC
Judy Pinto,Toll Contract Logistics, Greenacre, NSW
Justin Yeoman,Toll Contract Logistics, Kensington, VIC
Kenneth Griffin,Toll Tasmania / Edwards Transport, Port Melbourne, VIC
Kenneth Sandford,Toll AutoLogistics, Wagga Wagga, NSW
Kevin Crisp,Toll Tasmania / Edwards Transport, Hobart,TAS
Klaus Edinger, in2store, Yerrora, NSW
Leonard Harriss,Toll AutoLogistics, Wagga Wagga, NSW
Livia Crognale,Toll AutoLogistics, Campbellfield, VIC
Lynette Gilmore,Toll AutoLogistics, Laverton North, VIC
Mark Hodgson,Toll IPEC,Townsville, QLD
Merrelyn Brown,Toll Resources,Tomago, NSW
Michael Ashcroft,Toll IPEC, Chester Hill, NSW
Narelle Kerr,Toll AutoLogistics, Laverton, VIC
Nuccia Formica,Toll Tasmania / Edwards Transport, Port Melbourne, VIC
Pamela Gilbert,Toll IPEC, Altona North, VIC
Paul Daley,Toll Contract Logistics, Arndell Park, NSW
Paul Pepyat,Toll AutoLogistics, Campbellfield, VIC
Peter Brooks,Toll SPD, Welshpool, WA
Peter Crosbie,Toll Contract Logistics, Morwell, VIC
Peter Dolensky,Toll IPEC, Dry Creek, SA
Philip Dunlop,Toll Contract Logistics, Arndell Park, NSW
Raymond Kustreba,Toll IPEC, Moorebank, NSW
Robert Azar,Toll Tasmania / Edwards Transport, Revesby, NSW
Rowan Jones,Toll AutoLogistics, Wagga Wagga, NSW
Samantha Green,Toll Australia Group, Archerfield, QLD
Shane Morrison,Toll Liquid Distribution, Strathfield, NSW
Terry McKenzie,Toll AutoLogistics, Wagga Wagga, NSW
Tuan Tran,Toll AutoLogistics, Campbellfield, VIC
William Robinson,Toll Tasmania / Edwards Transport, Launceston,TAS
NEW ZEALAND – CLUB 10
Bruce Kelly, Interislander, Picton, NZ
David Waddilove, Rail Passenger Services, Upper Hutt, NZ
Deane Smith,Toll Rail, Mt Maunganui, NZ
Dylan Simmons,Toll Rail, Mt Maunganui, NZ
Harry Smith, Interislander, Aratere, NZ
Jackie Ransfield,Toll Rail, Murupara, NZ
Jan Morehu, Rail Passenger Services, Wellington, NZ
Kevin Gestro, Rail Passenger Services, Wellington, NZ
Malcolm MacLeod,Toll Rail, Middleton, NZ
Michael Marumaru,Toll Rail, Mt Maunganui, NZ
Nadun Kithulagoda, Interislander, Wellington, NZ
Nathan Rose,Toll Rail, Wellington, NZ
Nicci Greenwood,Toll Tranzlink, Hamilton, NZ
Nick Hide, Interislander, Picton, NZ
Peter Witton,Toll Tranzlink, Southdown, NZ
Shayne Waaka,Toll Rail, Mt Maunganui, NZ
Steven Wilson,Toll Rail, Kawerau, NZ
AUSTRALIA – CLUB 15
Andrew Schreck,Toll Fast, Port Melbourne, VIC
Barry Bass,Toll Tasmania / Edwards Transport, Port Melbourne, VIC
Ben Picken,Toll QRX,Townsville, QLD
Christopher Henry,Toll Tasmania / Edwards Transport, Port Melbourne, VIC
Christopher Whitehead, NQX Freight System, Altona, VIC
Clare Tolley,Toll SPD, Footscray, VIC
David Gardiner,Toll Group Business Development, Chullora, NSW
Douglas Giltrow,Toll Contract Logistics, Wingfield, SA
James Heil,Toll QRX,Tennyson, QLD
Jeffery Player,Toll AutoLogistics, Wagga Wagga, NSW
John Danaher,Toll Refrigerated, Altona, VIC
John Nicholson,Toll QRX,Tennyson, QLD
Kenton Muller,Toll IPEC, Forrestfield, WA
Lambro Petrevski,Toll Contract Logistics, Matraville, NSW
Lyall Pearce,Toll IPEC, Forrestfield, WA
Neil Pettiford,Toll Contract Logistics, Kensington, VIC
Peter Walker,Toll Tasmania / Edwards Transport, Hobart,TAS
Robert Broadbent,Toll Contract Logistics, Scorseby, VIC
Rom Lipka,Toll QRX,Tennyson, QLD
Ron Shaw,Toll QRX,Tennyson, QLD
Stephen Delia,Toll SPD, Chullora, NSW
William Neeves, NQX Freight System, Darwin, NT
William Olive,Toll QRX,Tennyson, QLD
NEW ZEALAND – CLUB 15
Bev Garbutt,Toll Tranzlink, Dunedin, NZ
David Bird, Interislander, Arahura, NZ
Gail Tuhoro, Interislander, Wellington, NZ
John Clark, Interislander, Kaitaki, NZ
Karen MacDonald,Toll Rail, Stratford, NZ
Raymond Cook, Interislander, Kaitaki, NZ
Scott Phillips,Toll Rail, Hillside, NZ
Stuart Hodges,Toll Rail. Dunedin, NZ
AUSTRALIA – CLUB 20
Andrew Schreck,Toll Fast, Port Melbourne, VIC
Barbara Parton,Toll SPD, Welshpool, WA
Barry Bishop, NQX Freight System, Hamilton, QLD
Christopher Carrington, NQX Freight System, Hamilton, QLD
Damien Edwards,Toll SPD, Regency Park, SA
George Riabczenlo,Toll IPEC, Altona North, VIC
Helen Capron,Toll SPD, Welshpool, WA
James MacGregor,Toll QRX,Tennyson, QLD
Jean Downing,Toll Australia Group, Archerfield, QLD
Jill Walsh,Toll IPEC, Moorebank, NSW
Justin Hayes,Toll Tasmania / Edwards Transport, Launceston,TAS
Mark McHarg,Toll IPEC, Moorebank, NSW
Peter Pavey,Toll IPEC, Altona North, VIC
Rodney Crisp,Toll Tasmania / Edwards Transport, Burnie,TAS
Rodney Lord, NQX Freight System,Toowoomba, QLD
Roger Taylor,Toll Contract Logistics, Archerfield, QLD
Ron Wilson,Toll SPD, Footscray, VIC
Stuart Moore,Toll Tasmania / Edwards Transport, Launceston,TAS
Wayne Borland,Toll IPEC, Moorebank, NSW
William Gollan,Toll AutoLogistics, Hamilton, QLD
NEW ZEALAND – CLUB 20
Rick Proctor,Toll Rail, Wellington, NZ
Todd Harbour, Rail Passenger Services, Wellington, NZ
AUSTRALIA – CLUB 25
Brett Sproule,Toll Tasmania / Edwards Transport, Hobart,TAS
Charles Italia,Toll Tasmania / Edwards Transport, Port Melbourne, VIC
Darryl Beckwith,Toll Refrigerated, Archerfield, QLD
John Phillips, NQX Freight System, Mackay, QLD
Michael Sullivan,Toll AutoLogistics, Wagga Wagga, NSW
NEW ZEALAND – CLUB 25
Andre Evans,Toll Rail, Whangarei, NZ
Chris Duffell, Rail Passenger Services, Wellington, NZ
Darryl Dodd,Toll Rail, Middleton, NZ
Dilip Narasy,Toll Tranzlink, Wellington, NZ
Heemi Hope,Toll Rail, Kawerau, NZ
Jillo Shikongo,Toll Rail, Middleton, NZ
Paul Teatai Ariki, Interislander, Wellington, NZ
Peter Manson,Toll Rail, Middleton, NZ
Steve Watson,Toll Rail, Lyttelton, NZ
Tom Lyons,Toll Rail, Palmerston North, NZ
Vic Maciulaitis,Toll Rail, Middleton, NZ
Warren Chapman,Toll Rail, Middleton, NZ
AUSTRALIA – CLUB 30
Barry Smith,Toll IPEC, Richlands, QLD
David Greeney,Toll IPEC, Altona North, VIC
Des Carrodus,Toll SPD, Acacia Ridge, QLD
John Wallis,Toll Tasmania / Edwards Transport, Hobart,TAS
Kenneth Mepstead,Toll IPEC, Altona North, VIC
Stacey Stanbridge,Toll SPD, Acacia Ridge, QLD
Steven Fing,Toll IPEC, Moorebank, NSW
NEW ZEALAND – CLUB 30
Ashely Hunt,Toll Rail, Palmerston North, NZ
Eric Tait,Toll Rail, Picton, NZ
Gedi Grigaliunas,Toll Rail, Westfield, NZ
Graeme Archer,Toll Rail, Palmerston North, NZ
John Clarke,Toll Rail, Westfield, NZ
Kim Burt,Toll New Zealand, Wellington, NZ
Noel Wilcock,Toll Rail,Te Rapa, NZ
Owen Christopher,Toll Rail, Westfield, NZ
Paul Henry,Toll Rail, Dunedin, NZ
Phil Gilchrist,Toll New Zealand, Woburn, NZ
Ricky Kuka,Toll Rail, Mt Maunganui, NZ
Telai Sefesi,Toll Rail,Takapuna, NZ
Terry Stonham,Toll Rail,Te Rapa, NZ
Warren Elliot,Toll Rail, Middleton, NZ
AUSTRALIA – CLUB 35
Cecil McGregor,Toll AutoLogistics, Hamilton, QLD
NEW ZEALAND – CLUB 35
Charlie Ogston, Rail Passenger Services, Christchurch, NZ
Gary Carter, Rail Passenger Services, Upper Hutt, NZ
Gene Tutemahurangi,Toll Rail, Mt Maunganui, NZ
Malcolm Stone,Toll Corporate, Worburn, NZ
Tony Batters,Toll Rail,Te Rapa, NZ
William Wood, Interislander, Kaitaki, NZ
NEW ZEALAND – CLUB 40
Allan Fox,Toll Rail, Whangarei, NZ
Anthony Mark,Toll Rail, Napier, NZ
John Blackmore,Toll Rail, Picton, NZ
Wayne Wenham,Toll Rail, Wenham, NZ
Toll Group is the
Asian Region’s leading
integrated logistics provider,
operating an extensive network
throughout Australia, Asia and
New Zealand, delivering seamless,
end-to-end, regional and global
supply chain solutions.
Evelyn Papadopoulos, Corporate Marketing Communications Manager
contact as per Head Office or e-mail firstname.lastname@example.org
To be the most successful provider
of 'integrated total logistics solutions'
to the Asian Region.
Toll's access to strategic transport and
infrastructure assets including: road fleets,
shipping, warehousing, air freight capacity,
ports and rail rolling stock, offers customers
modal choice and flexibility in solving
complex logistic demands.
When these assets are combined with the
latest in technology, operational expertise,
flexible customer interfaces, excellent
service delivery and innovative supply chain
solutions, they drive best practice in supply
chain management, and provide customers
with reliability and cost competitiveness.
Toll is continually expanding its service
offerings to build operational diversity that
presents customers with a range of fully
integrated logistics solutions.
Toll... The total logistics solution...
Level 7, 380 St Kilda Road Melbourne 3004
Telephone: + 61 3 9694 2888
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