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QUARTERLY ISSUE JUNE – AUGUST 2007<br />

Toll SPD Successful in<br />

Qenos Plastics Tender<br />

Toll Rescues Zinifex<br />

<strong>Broadening</strong> <strong>Horizons</strong><br />

New Carriages<br />

5 6 15<br />

Page 2<br />

Working with the UN<br />

22


2<br />

MANAGING DIRECTOR’S REPORT<br />

MANAGING DIRECTOR’S REPORT<br />

<strong>Broadening</strong> <strong>Horizons</strong><br />

Toll is very pleased<br />

to announce it<br />

received overwhelming<br />

shareholder approval at its<br />

Extraordinary General<br />

Meeting on 28 May 2007,<br />

to effect the restructure.<br />

This resulted in the separation of Toll’s<br />

infrastructure assets into a new ASX listed<br />

entity, Asciano (AIO), which began trading<br />

for the first time on 6 June 2007 per a<br />

stapled security.<br />

The restructure has now freed up Toll’s<br />

balance sheet and set the Company up to<br />

accelerate growth throughout all current<br />

operations – broadening horizons.<br />

We take this opportunity to thank all<br />

shareholders and employees for their valued<br />

support during this significant milestone event.<br />

Strategic Interest in CSFE<br />

In May, Toll acquired a strategic interest in<br />

one of the Peoples’ Republic of China’s<br />

largest specialist export consolidators,<br />

Cargo Services Far East (CSFE), making it<br />

our second acquisition in Asia following<br />

SembCorp Logistics a year earlier.<br />

Based in Hong Kong, CSFE has extensive<br />

operations in mainland China, providing<br />

export services to many significant European,<br />

US and Australian importers. In addition,<br />

CSFE operates as a shipping agent, and has<br />

recently commenced a barging operation on<br />

the Yangzi River in China.<br />

We see CSFE as a cornerstone operation in<br />

our Asian expansion strategy, complementing<br />

our continuing drive to deliver integrated,<br />

door-to-door services to our customers across<br />

the Asian region.<br />

CSFE operations will be aligned and<br />

integrated with Toll's domestic logistics<br />

businesses throughout the Asian region,<br />

aiding the delivery of seamless international<br />

logistics services.<br />

Cover: Pictured after the Press Conference on<br />

Thursday 14 June 2007 at the Shangri-La Hotel are<br />

(left to right): Toll Director Strategy, Mergers and<br />

Acquisitions – Mr Stephen Stanley; Sembawang<br />

Kimtrans <strong>Group</strong> Chief Executive Officer – Mr Peter Tan;<br />

Toll CFO – Mr Neil Chatfield; Toll Legal Manager –<br />

Mr Adam Martin; Toll Managing Director –<br />

Mr Paul Little, and Sembawang Kimtrans <strong>Group</strong> Chief<br />

Operating Officer, Operations – Mr Victor Tan.<br />

Asian marine and mining<br />

logistics growth platform<br />

secured<br />

On 13 June, Toll’s wholly owned subsidiary<br />

Toll Express (Asia) Pte Ltd (Toll) announced<br />

an intention to make a voluntary general offer<br />

to acquire control of Sembawang Kimtrans<br />

Limited (SWKT), a publicly listed Company<br />

in Singapore, specialising in integrated<br />

logistics and marine transportation.<br />

Toll, which already holds a 26% interest,<br />

secured irrevocable undertakings from a<br />

company associated with the Executive<br />

Directors of SWKT and another substantial<br />

shareholder, which together with Toll’s<br />

existing interest amounts to more that 57%<br />

of the issued shares of SWKT.<br />

SWKT has its own fleet of purpose built<br />

barges and tugs as well as specialist<br />

warehouses, providing distribution and<br />

transport operations in Singapore and<br />

Indonesia, and the region generally.<br />

The Company has been able to assist multi<br />

nationals in the planning, coordination and<br />

completion of major projects within the<br />

South East Asia-Pacific region. Examples<br />

include the transportation of mill equipment<br />

to remote sites in Indonesia, Myanmar,<br />

Thailand and Papua New Guinea and<br />

subsequent continuity of supply during the<br />

production stages of the mine projects.<br />

In addition, Sembawang Kimtrans provides<br />

logistical support to pipeline operations in<br />

Vietnam, as well as other resources projects<br />

in India and South Africa.<br />

Toll has been impressed by the calibre of the<br />

Sembawang Kimtrans management, and we<br />

are excited to be increasing our stake in a<br />

well managed and profitable business with<br />

strong exposure to the high growth, energy<br />

and resources market in South East Asia.<br />

The two biggest shareholders in Sembawang<br />

Kimtrans other than Toll have already<br />

committed to tender their shares, meaning<br />

that the passing of control in Sembawang<br />

Kimtrans to Toll will be achieved.<br />

Toll Express (Asia) will offer S$0.70 per<br />

Sembawang Kimtrans share, increasing to<br />

S$0.80 per Sembawang Kimtrans share, in<br />

the event that acceptances are received from<br />

shareholders of not less than 90% of the<br />

Sembawang Kimtrans shares the subject of<br />

Paul Little<br />

Managing Director<br />

the offer and Toll is entitled to proceed to<br />

compulsory acquisition.<br />

At a consideration of S$0.80 per share, the<br />

offer premium would be 20.7% above the<br />

12 month VWAP for Sembawang Kimtrans’<br />

shares traded to close on 12 June 2007.<br />

The acquisition will be EPS accretive<br />

immediately and funded by debt facilities in<br />

Singapore.<br />

It is expected that the offer document will<br />

be forwarded to shareholders by early<br />

July 2007.<br />

The acquisition of<br />

Sembawang Kimtrans<br />

will enhance Toll’s strategic<br />

position within the Asian<br />

region, especially within<br />

the marine and mining<br />

logistics sector.<br />

In addition, it will assist<br />

in driving Toll’s strategy<br />

to become the pre-eminent<br />

integrated logistics provider<br />

in the Asian region.


DIRECTOR BUSINESS DEVELOPMENT’S REPORT<br />

Asia Pacific Focus – Global Reach<br />

Toll’s push into global logistics markets is<br />

gathering momentum with our drive to:<br />

• Grow our Toll Asia business in all the key<br />

domestic markets in the region; and<br />

• Develop an international supply chain and<br />

forwarding business of genuine scale.<br />

Toll Asia<br />

Toll is now exceptionally positioned, through<br />

its pan-Asian footprint, to capitalise on the<br />

enormous growth in the Asian logistics markets.<br />

China continues to grow at a phenomenal rate<br />

of 8 percent GDP and other exciting markets<br />

including India and Vietnam are also on the<br />

move, both too are growing at over 8 percent<br />

GDP per annum. In addition, most other Asian<br />

countries are exceeding 5 percent GDP per<br />

annum, offering Toll enormous opportunities to<br />

provide integrated logistics services.<br />

Toll Asia is now looking to grow aggressively<br />

across the region through strategic<br />

acquisitions, winning new contracts, as well<br />

as starting up new services such as<br />

AutoLogistics, based on our Australian<br />

business model.<br />

To that, we are striving to make Toll competitive<br />

in a global environment. Our future success is<br />

reliant upon maintaining best practice<br />

throughout our operations and continuing to<br />

address the challenges as we compete<br />

vigorously with most of the world’s largest<br />

logistics companies, and many strong, specialist<br />

Asian companies with detailed knowledge of<br />

the vagaries of their home markets.<br />

Toll <strong>Group</strong> Director Strategy, Mergers and<br />

Acquisitions Mr Stephen Stanley, is currently<br />

driving the Toll Asia business, since the recent<br />

retirement of the former President and CEO<br />

Mr Koh Soo Keong.<br />

Toll Global Forwarding<br />

In support of our Asian, Australian and New<br />

Zealand businesses, we are developing an<br />

international freight forwarding and supply<br />

chain management business of significant<br />

scale, with blue-water and air freight<br />

capability.<br />

We are utilising our existing Toll International<br />

business as our platform to springboard and<br />

grow our new Global Forwarding business.<br />

Toll International today, represents the<br />

progressive integration of the original Toll<br />

International, Patrick International Freight,<br />

Tranzlink, and elements of Carpentaria<br />

International.<br />

Although this newly merged single business unit<br />

had excellent capability in Australia and New<br />

Zealand, it had limited capability elsewhere.<br />

Our recent acquisition of a strategic equity<br />

stake in Hong Kong / China based specialist<br />

consolidator and freight forwarder Cargo<br />

Services Far East (CSFE), constitutes Toll<br />

International’s first office outside Australia<br />

and New Zealand, and gives us great start-up<br />

capability in China. CSFE provides specialist<br />

supply chain services and technology to some of<br />

the world’s largest retailers, including Walmart<br />

in the UK and Woolworths in Australia.<br />

This strategic move now enables us to provide<br />

customised door-to-door and value-add<br />

services to our Australian and New Zealand<br />

customers that import from China.<br />

In addition to building our operational<br />

capabilities outside Australia and New<br />

Zealand, we are also leveraging the<br />

significant investment we’ve made in<br />

technology over the past five years to develop<br />

a global visibility platform for our expanding<br />

international operations.<br />

To continue the momentum, we have created<br />

two key roles within the Toll International<br />

business and appointed high calibre<br />

candidates for the positions:<br />

• Peter Winslow has been appointed as<br />

General Manager Asia-Pacific, joining us<br />

with 25 years international freight<br />

experience with DHL and UPS; and<br />

• Paul Damkjaer takes over as Toll<br />

International General Manager for Australia<br />

and New Zealand, after a long career with<br />

Kuehne and Nagel, one of the world’s largest<br />

international freight forwarders.<br />

Stephen Stanley<br />

Director<br />

Strategy, Mergers and Acquisitions<br />

Peter Winslow<br />

General Manager<br />

Asia Pacific<br />

Hugh Cushing<br />

Director Business Development<br />

This business too, will be looking for key<br />

acquisitions across the region to fast track<br />

our growth plans for 2007 / 08.<br />

Hugh Cushing<br />

Director Business<br />

Development<br />

After starting with QRX in Brisbane in<br />

1975, Hugh took over his current role<br />

in 2002, with the responsibility for<br />

coordinating business development<br />

activity across the <strong>Group</strong>, which now<br />

also encompasses New Zealand and<br />

Asia. He is also responsible for our Toll<br />

Solutions team.<br />

Hugh has been given the task of<br />

developing our international freight<br />

forwarding and supply chain<br />

management capabilities, and has line<br />

responsibility for the Toll International<br />

business.<br />

Pictured are Cargo Services Far East Limited's<br />

Managing Director, Mr John Lau (left) and Assistant<br />

Managing Director, Mr Christopher Lau.<br />

Paul Damkjaer<br />

Toll International General Manager<br />

Australia and New Zealand<br />

3<br />

DIRECTOR BUSINESS DEVELOPMENT’S REPORT


4<br />

AUSTRALIA<br />

AUSTRALIA<br />

Toll Partners Local Automotive Manufacturer<br />

Creating Global Competitive Capability<br />

Toll officially opened its new state-of-the-art Logistics Optimisation<br />

Centre (LOC) on 28 March 2007 in the northern Melbourne suburb<br />

of Campbellfield, unlocking significant value to its automotive<br />

customers in Australia.<br />

The spacious 17,500 sqm world-class centre, is focussed on providing<br />

a wide range of superior automotive logistics services to companies<br />

such as Ford, Toyota, Holden and a number of domestic and<br />

international components manufacturers and aftermarket suppliers.<br />

The State Treasurer of Victoria, Minister for Innovation and Minister<br />

for Regional and Rural Development, The Hon John Brumby MP,<br />

opened the centre before an audience of key government, business<br />

and industry dignitaries including: Mr Peter Upton, Chief Executive<br />

FAPM; Cr Gary Jungwirth, The Mayor, Hume City Council, Mr Wal<br />

Lawson, Director City Infrastructure, Hume City Council; Ford Motor<br />

Company of Australia; General Motors Holden and Toyota Motor<br />

Corporation of Australia.<br />

Toll <strong>Group</strong>’s Managing Director, Mr Paul Little said that Toll is<br />

constantly collaborating with its customers developing cutting edge<br />

industry solutions to changing market demands.<br />

Mr Little said, “Included in our vision of the automotive sector, is the<br />

development of similar optimisation facilities in China and India,<br />

which will further enhance our ability to offer even greater efficiencies<br />

for the automotive sector, to further streamline the movement of parts<br />

and finished cars into the Australian market.<br />

“Toll’s logistics optimisation centre is a key component of the overall<br />

solution, which tracks material throughout the entire supply chain,<br />

providing customers with the parts they require.The centre therefore,<br />

minimises inventory and the costly expediting of material. In addition,<br />

our investment in the new centre demonstrates our commitment to our<br />

customers in the automotive industry.”<br />

Toll <strong>Group</strong> Managing Director Paul Little delivering his speech.<br />

Key to the success of the LOC is Toll’s AutoLogistics Transport and<br />

Optimisation Management system (ATOM), capturing data at source<br />

using real-time information, backed by specialised decision support<br />

tools to achieve greater supply chain visibility and improved<br />

cost control.<br />

“Toll continues to differentiate its services based on technology, and<br />

we see this as a major point of difference domestically and globally.<br />

“We look forward to continuing our investment in our unique logistics<br />

offering and working in concert with customers to develop the best<br />

possible solutions,” said Mr Little.<br />

The State Treasurer of Victoria, Minister for Innovation and Minister for Regional and<br />

Rural Development, The Hon John Brumby MP (right); congratulates Toll <strong>Group</strong><br />

Managing Director Paul Little on the new facility.


HEADING AUSTRALIA<br />

5<br />

Toll SPD Successful in Qenos Plastics Tender<br />

Toll SPD has signed a $225 million<br />

contract to supply a comprehensive<br />

range of logistics services to Australia’s<br />

leading plastics manufacturer, Qenos<br />

Pty Ltd nationally.<br />

Toll SPD’s current operation is based in<br />

Laverton North in Melbourne’s western<br />

suburbs and has serviced Qenos’ Altona<br />

operations for the past twelve years.<br />

The Laverton North facility (also in<br />

Melbourne’s western suburbs) in Cherry Lane<br />

consists of a 15,000 pallet warehouse,<br />

storage for 3,000 shipping containers and a<br />

dedicated packaging plant converting bulk<br />

product into palletised stock.<br />

The transport operation handles around<br />

200,000 tonnes of plastic per annum from<br />

Qenos’ Altona plant into the Toll facility, then<br />

delivers it either in bulk or palletised to<br />

destinations in all states.<br />

The existing business is a significant user of<br />

rail, particularly on the east coast and<br />

expands to around 15,000 rail movements<br />

per annum under the new contract.<br />

The recent tender resulted in Qenos awarding<br />

Toll an additional 200,000 tonnes per annum<br />

from its Botany facility under a five<br />

year contract.<br />

Toll’s success recognises the strength of the<br />

existing relationship and commitment to<br />

work with Qenos to achieve ongoing cost and<br />

productivity targets in the highly competitive<br />

Plastics Industry.<br />

To service Qenos nationally, Toll will expand<br />

existing and develop new operations in<br />

Sydney, Brisbane, Adelaide and Perth.<br />

The new arrangement will commence in June<br />

2008 and requires significant investment in<br />

The facility at Cherry Lane; Laverton North.<br />

new containers and specialised bulk transport<br />

equipment including development of a new<br />

packaging line in Sydney.<br />

Toll and Qenos have formed a joint project team<br />

to implement the new arrangements requiring<br />

detailed planning over the next twelve months.<br />

Toll Victorian Warehousing Manager Howard<br />

Haysom and Project Coordinator Graham<br />

Besley lead the Toll team.<br />

Congratulations to Toll Laverton DC Manager<br />

Frank Moody and his Laverton North staff and<br />

employees for their continued commitment to<br />

our valued customer.<br />

Qenos General Manager Commercial, Dr<br />

Stephen Bell said that the innovation and<br />

synergies in the Toll contract will further<br />

assist Qenos to meet its increasingly<br />

competitive challenges. Toll Managing<br />

Director Paul Little added that Toll’s<br />

coordinated and customised solution will see<br />

Qenos optimise its supply chain efficiencies.<br />

For further information please contact:<br />

Howard Haysom<br />

T: +61 3 9931 5402<br />

E: howard_haysom@toll.com.au<br />

Cherry Lane packaging line.<br />

25 kg bags on the Cherry Lane packaging line.<br />

Left to right: Dr Stephen Bell – Qenos General Manager Commercial; Howard Haysom – Toll Victorian Warehousing Manager;<br />

Paul Ebsworth – Toll SPD General Manager; Shaun Harris – Toll; Dave Plunkett – Qenos General Counsel; Demara Jackson<br />

– Qenos Supply Chain Manager; Gary Lyon – Qenos Logistics Manager; Frank Moody – Toll Laverton DC Manager and<br />

Tony McAvaney – Qenos Logistics Project Manager. Seated: Toll Director John Ludeke and Qenos CEO Ross McCann.<br />

AUSTRALIA


6<br />

AUSTRALIA<br />

AUSTRALIA<br />

Toll Rescues Zinifex<br />

On 7 February at approximately 5.45am<br />

Zinifex’s transfer vessel, MV Wunma<br />

based at Queensland’s Karumba, started<br />

taking on water in severe seas caused by<br />

cyclone Nelson. As per cyclone weather<br />

protocols the vessel had to be anchored<br />

45 km offshore in the Gulf of Carpentaria<br />

in Queensland. The vessel was carrying<br />

approximately 5,000 tonnes of zinc<br />

concentrate.<br />

The MV Wunma was towed into Weipa where<br />

urgent repairs were undertaken. Toll was<br />

engaged by Zinifex to transport critical<br />

vessel parts required for this repair. Service<br />

Delivery Manager Bruce McDonald,<br />

expediting for Toll Australia <strong>Group</strong> Business<br />

Development, successfully coordinated with<br />

NQX Freight System and Toll Priority special<br />

‘Hot Shot’ deliveries ex Sydney, Brisbane,<br />

Newcastle, Townsville, Cloncurry, Melbourne,<br />

Wollongong and Tasmania to meet Zinifex’s<br />

charter plane and onsite delivery deadlines.<br />

In addition to the above, Toll Priority<br />

chartered a plane specifically for Zinifex ex<br />

Transferring bulk zinc from MV Wunma to the export vessel<br />

at sea.<br />

Melbourne picking up mooring ropes and<br />

hydraulic parts in Bankstown arriving on site<br />

within the specified timeframe.<br />

The excellent service provided by Toll<br />

was recognised by Zinifex Century Mine<br />

Management. Ray Luff, Supply Superintendent<br />

for Century Mine’s Commercial Department<br />

expressed his appreciation for the excellent<br />

service provided by Toll, in particular,<br />

Bruce McDonald:<br />

“On behalf of the GM,<br />

Commercial Manager and<br />

Port Operations Manager<br />

and the whole of Zinifex,<br />

we would like to pass on<br />

our thanks for Toll’s support<br />

so far in assisting us with<br />

our freight requirements<br />

to assist with the repairs<br />

to the Wunma.<br />

“We would like to make a special note of the<br />

work of Bruce McDonald – not only has he<br />

managed to make it all happen at Weipa and<br />

Karumba when requested, he has also<br />

managed all the specials for the shutdown<br />

and bore pump issues. Would you mind<br />

passing on our thanks to him personally and<br />

let him know we appreciate all of his efforts.”<br />

This is just one of many crucial service<br />

deliveries that Bruce has achieved with an<br />

exceptional outcome. Comments are regularly<br />

received from our major mining accounts on<br />

Bruce’s customer focus and commitment.<br />

Congratulations Bruce on continually<br />

striving to achieve excellent outcomes.<br />

Geoff Kennard<br />

Sadly Missed<br />

Geoff Kennard, 51 of Essendon – sadly<br />

killed in the Burnley Tunnel crash on<br />

23 March 2007 – was a true gentleman<br />

and a ‘nice guy’ according to all who new<br />

him at Toll Fast.<br />

Geoff was one of three people who died after<br />

cars and trucks collided in the tunnel causing<br />

a 15m fireball. He is survived by his wife,<br />

Jenny, and children Sarah, 21, and Tim, 19.<br />

He and Jenny had been married 25 years.<br />

Although his work colleagues said he was a<br />

very quiet man, they all agreed he was the<br />

nicest, most unselfish and happy bloke you<br />

could meet. He was always willing to help<br />

whenever it was needed.<br />

Mr Kennard was working<br />

as a courier with Toll Fast<br />

in Melbourne and was<br />

driving his van through the<br />

tunnel when the accident<br />

happened.<br />

Mrs Kennard said her husband had been<br />

driving for more than 30 years and had only<br />

had one minor accident.<br />

Mr Kennard was a keen Melbourne Cricket<br />

Club member and Melbourne AFL supporter.<br />

He also enjoyed playing golf and playing<br />

tennis with his son,Tim.<br />

He is sadly missed by all at Toll Fast and our<br />

deepest condolences go out to his family at<br />

this time.<br />

Transfer Vessel – MV Wunma. Geoff Kennard pictured with his daughter Sarah.


HEADING AUSTRALIA<br />

7<br />

Latest Investment in Toll Priority Depot<br />

Toll Priority’s new 5,000 sqm depot at Export Park, Brisbane<br />

Airport commenced operations in March 2007, after<br />

outgrowing the Coorparoo and Acacia Street, Brisbane<br />

Airport locations.<br />

The facility is the latest example of our investment in new depots<br />

already operational in Melbourne, Adelaide and Perth.<br />

The state-of-the-art design provides improvements in our overall<br />

service with:<br />

New 5,000 sqm depot at Export Park, Brisbane Airport.<br />

Out of the Box Solution<br />

Toll Priority TechServ accepted the challenge of safely packaging<br />

and transporting complex and sensitive equipment interstate for<br />

Suncorp, and was commended for the successful outcome.<br />

Specialising in the safe delivery and onsite installation of technical<br />

equipment, Toll Priority TechServ was entrusted by Suncorp to<br />

securely handle considerable volumes of valuable sound, visual and<br />

IT equipment during their office relocations in Sydney<br />

and Brisbane.<br />

Such crucial relocation requires a service provider who can address<br />

any potential risks or damages associated with transporting high-risk<br />

goods. Toll Priority did just that, in addition to being on hand upon<br />

arrival in both states, where they met the freight, scanned and<br />

carefully inspected the equipment to ensure all was intact before<br />

supervising its safe delivery.<br />

“The most challenging items to pack and<br />

transport were the 2.2 metre high racks,<br />

which already had sensitive IT hardware<br />

loaded and were previously configured in<br />

Melbourne,” said Toll Priority DX<br />

Solutions Manager Paul Walker.<br />

• Increased operational capacity.<br />

• Fully secured reception for after hours lodgement and collections.<br />

• Improved safety for customers, staff and visitors.<br />

• On-site cold room for specialised products.<br />

• Parking for 100 vehicles.<br />

• Heightened security with 24 hour video surveillance across<br />

32 cameras and swipe card access to all areas.<br />

This issue was resolved by inserting an INSTAPAK (see picture)<br />

between the components. When activated, it expands to lock and<br />

provide a cushion effect to support the equipment in place. Wrapping<br />

the racks in a layer of soft foam, bubble wrap and shrink wrap was the<br />

icing to top off the smooth transition into the new offices.<br />

The interior of an INSTAPAK between the components provides a cushion effect to<br />

support the sensitive equipment.<br />

AUSTRALIA


8<br />

AUSTRALIA<br />

AUSTRALIA<br />

The Giant on<br />

our Doorstep<br />

The Tasmanian Chamber<br />

of Commerce and Industry<br />

(TCCI) hosted a successful<br />

and informative trade<br />

conference during May<br />

called ‘The Giant on our<br />

Doorstep – Trading with<br />

China’.<br />

Keynote speakers covered topics such as<br />

Intellectual Property, Risk Management,<br />

Marketing, as well as some of the potential<br />

prizes and pitfalls of doing business in China.<br />

Speakers included State Treasurer The Hon<br />

Michael Aird, The Hon Richard Colbeck<br />

Senator for Tasmania, plus several<br />

international trade specialists.<br />

Toll Priority exhibited its global services at<br />

the conference. “The Giant on our Doorstep<br />

Conference is a perfect opportunity to<br />

promote our international service,” said Toll<br />

Priority’s Business Development Manager in<br />

Tasmania Mr Michael Gilmore. “We’re rapt<br />

to be able to talk to so many Tasmanian<br />

business leaders in the one day.”<br />

There is a growing international hunger for<br />

Tasmanian products. Austrade State<br />

Supporting MobileMuster<br />

Toll Priority is proud to be involved with<br />

the MobileMuster – the official national<br />

recycling program of the mobile phone<br />

industry in Australia – in conjunction with<br />

Infoactiv – by exchanging full recycling<br />

bins with empty ones.<br />

Initiated voluntarily by the telecommunications industry in 1999, the<br />

program’s overall aim is to prevent mobile phones ending up in<br />

landfill. Funded solely by Australian Mobile Telecommunications<br />

Association members, the recycling service is free to consumers and<br />

retailers.<br />

The program collects and recycles mobile phone handsets, batteries and<br />

accessories from a network of over 1,700 mobile phone retailers, local<br />

council, government agencies and businesses from drop off points<br />

across Australia.<br />

Michael Gilmore – Toll Priority, Tristram Travers – Austrade, Louie Georgievski – Toll Priority and Kim Hewett – Austrade.<br />

Manager Tristram Travers said, “Tasmanian<br />

businesses are increasingly targeting the top<br />

end of overseas markets. A reputation for<br />

quality assists Tasmanian companies that are<br />

selling their goods in emerging markets like<br />

China. China’s ever-growing middle class<br />

seeks out premium international goods and<br />

there are countless examples of Tasmanians<br />

enjoying success in China.”<br />

Toll Priority Global offers express services to<br />

China and can look after express import<br />

requirements as well.<br />

For further information<br />

please contact Toll Priority:<br />

T: 13 15 13<br />

www.tollpriority.com.au<br />

By 2008, the goal is to treble annual collection of mobile phone<br />

handsets, batteries and accessories from 50 to 150 tonnes per annum<br />

and halve the number of handsets going to landfill.<br />

Toll Priority driver Brian Taylor with Martin Dickson, MLA, collecting telephones received<br />

via the MobileMuster program.


HEADING AUSTRALIA<br />

Supporting National<br />

Manufacturing Week<br />

Toll Priority in Melbourne recently participated in the National<br />

Manufacturing Week Expo held at the Melbourne Convention &<br />

Exhibition Centre.<br />

Over 12,000 people attended the four day expo covering around<br />

300 exceptional displays featuring automation and robotics, air<br />

technology, manufacturing software solutions, general tooling and<br />

industrial equipment.<br />

It was deemed the most successful<br />

exhibition to date, and next year this<br />

expo moves to the harbour city, Sydney.<br />

Toll Priority had the opportunity to network with some very prominent<br />

customers and had much success promoting its overnight and global<br />

services to many iconic Australian and overseas brands.<br />

A special mention should go to Sandra Douglas from the Melbourne<br />

Toll Priority sales department. Her efforts were tireless throughout the<br />

entire week and Sandra was greatly supported by many of the other<br />

sales colleagues.<br />

The Toll Priority display at the National Manufacturing Expo.<br />

A Liquid Solution for<br />

Woodside Energy<br />

Toll Liquid Distribution was recently awarded a five-year contract<br />

worth over $2 million annually, to cart bulk liquid condensate<br />

between the Woodside Energy Ltd joint venture facility at Port<br />

Campbell and the Shell Refinery in Geelong.<br />

Toll Liquid Distribution General Manager, Rupert Hussey said that<br />

Toll worked closely with Woodside and Origin Energy to develop a<br />

solution enabling all parties to benefit from the volumes already being<br />

transported by Toll into the Geelong Refinery.<br />

“The outcome was a cost effective solution for both Origin and<br />

Woodside that also helped Toll to maximise equipment utilisation,”<br />

Mr Hussey said.<br />

The Woodside work will employ two 25 metre B-Double tankers on a<br />

7 day, 24 hour operation.Toll chose the short bonneted T404, 515 HP<br />

Caterpillar powered Kenworth to pull a 25 metre tanker combination<br />

that also sports a new suspension package, providing the customer<br />

with an additional 400 kg payload.<br />

Mr Hussey said, “Although 400 kg does<br />

not sound like much, when extrapolated<br />

over the life of the contract it adds up to<br />

some significant savings for our customer.”<br />

Given Toll Liquid’s focus on safety, it was natural that both prime<br />

movers came fitted with GPS tracking via Eze-Trak as well as the new<br />

OptAlert glasses that assist in identifying when a driver is drowsy<br />

behind the wheel.<br />

In combination with the other tools already in place to manage driving<br />

hours and fatigue, Toll Liquid Distribution believes that the inclusion<br />

of Eze-Trak and OptAlert ensures that Toll Liquid Distribution is well<br />

placed to maintain our enviable safety record into the future.<br />

Toll tankers ready to deliver the goods to our customer Woodside Energy.<br />

9<br />

AUSTRALIA


10 AUSTRALIA<br />

AUSTRALIA<br />

Relationship<br />

Gets Stronger<br />

Dairy Farmers is one of Australia's largest<br />

dairy processors, supplying fresh milk<br />

and dairy products every day to people<br />

in NSW, Queensland, South Australia,<br />

Victoria and to overseas markets.<br />

Toll’s relationship with Dairy Farmers spans<br />

many years – but rose to further significance in<br />

November 2002 when Contract Logistics were<br />

successful in winning the SEQ/NNSW<br />

(South-East Queensland and Northern New<br />

South Wales) milk distribution contract.<br />

During our partnership, both parties have<br />

worked collaboratively to drive efficiencies and<br />

produce significant transportation savings.<br />

It was this approach that not only helped retain<br />

this contract in the most recent tender process,<br />

but also saw Contract Logistics awarded the Far<br />

North Queensland milk distribution contract.<br />

Dairy Farmers have two milk processing<br />

facilities in Queensland – based at Booval in<br />

Brisbane and Malanda (approx 80 kms south<br />

west of Cairns) in far North Queensland. The<br />

geographic coverage starts at Coffs Harbour in<br />

NSW and reaches north to the Torres Strait<br />

Islands in Far North Queensland.<br />

Booval Milk Operations. Malanda Milk Operations.<br />

School Based Trainee Wins Award<br />

Toll IPEC Altona North School Based Trainee, Jessica Lenoury,<br />

has won the Western Metropolitan Industry and Education<br />

Award in the School-based Apprentice category.<br />

The Awards are an initiative of the Department of Education that<br />

recognise achievement and excellence in young people undertaking<br />

Vocational Education and Training as part of their school curriculum.<br />

Toll IPEC State Risk Manager, Sue Forsyth said that this is the first<br />

time that the recipient of this award has been from the Transport,<br />

Distribution and Logistics industry.<br />

“As a result of winning this award, Jessica has been asked to speak<br />

about her impressions of Transport at an upcoming Local Learning<br />

and Employment Network General Meeting, and will also present to<br />

the Board of the Werribee Community Centre where she is completing<br />

year 12 VCAL,” said Ms Forsyth. “Jessica is a great young<br />

ambassador for Toll IPEC and the industry.”<br />

Toll IPEC employs six school students across the Altona, Clayton South<br />

and Geelong depots through the Transporting Your Future program,<br />

an initiative of Banksia Consulting. Toll IPEC has been participating<br />

since the inaugural program commenced in Geelong in 2005.<br />

Over the past 14 months, Jessica has worked with Josephine Weate in<br />

Customer Service (Returns) and has recently moved to Sales where<br />

she is being trained by Julie Eastlake in a set of new skill bases.<br />

From these two facilities and one third-party<br />

warehouse, Contract Logistics delivers direct<br />

to store for the hundreds of Coles and<br />

Woolworth's supermarkets. We also distribute<br />

milk to the metropolitan and regional Dairy<br />

Farmers franchise owner network.<br />

It is a business that operates 24/6 and requires<br />

a combination of vehicles ranging in size from<br />

two tonne refrigerated rigids up to 34 pallet<br />

B-Double configurations.<br />

We look forward to the extension of our<br />

relationship with Dairy Farmers for many<br />

years to come.<br />

On average every Australian<br />

consumes about 100 litres<br />

of milk per year<br />

Not only has Jessica won this award, she has also been nominated for<br />

the Transporting Your Future Excellence Award, which will be<br />

announced in May.<br />

Tamsin Burrough, Transporting Your Future Manager says that<br />

Jessica’s achievement will help to strengthen the growing awareness<br />

of the Transport and Logistics Industry in schools and promote the<br />

industry as one of the career options and opportunities.<br />

Congratulations to Jessica, Toll IPEC, Werribee Community Centre<br />

and Banksia Consulting.<br />

Award Winner Jessica Lenoury proudly displays her award with her mentor Toll IPEC<br />

Victorian Risk Manager Sue Forsyth (left) and colleague Josephine Weate – Customer<br />

Service (Returns) Co-ordinator.


AUSTRALIA 11<br />

A Chain of Responsibility<br />

Co-winner of the 2007 WorkCover NSW Safe Work Awards ‘Best<br />

Individual Contribution to Workplace Health and Safety’.<br />

Pick-up and delivery driver Ron Christiansen knows first hand the<br />

importance of health and safety for truck drivers.<br />

As a truckie and TWU delegate, at the 477 employee Toll IPEC<br />

Moorebank site, Ron has been instrumental in the promotion of safe<br />

driving throughout the road transport industry.<br />

When the NSW WorkCover Long Distance Driver Fatigue reputation<br />

was introduced to the industry in 2005, Ron worked hard to raise<br />

awareness of the legislation and the associated Chain of Responsibility<br />

(COR) principles.<br />

He lobbied and liaised with Toll IPEC to ensure all drivers at the site,<br />

whether permanent, casual or labour hire workers, were appropriately<br />

inducted and understood their role in the COR.<br />

By highlighting the new legislation, Ron was able to work with Toll<br />

IPEC to implement the development of safe driving plans and a<br />

system of monitoring driving hours.These initiatives extended not just to<br />

the Moorebank site, but to all contractors being used by Toll at the site.<br />

His continuing efforts ensure that regulations are regularly monitored<br />

and are being complied. Part of this strategy is Bluecard training and<br />

accreditation (Ron promotes this for all new employees), which<br />

ensures that all industry standard for occupational health and safety<br />

is maintained at all times.<br />

Through a deliberate strategy of targeting areas within the company<br />

that could be enhanced (such as driver fatigue) or have the potential<br />

for non-compliance, Ron has helped to ensure potentially ‘at risk’ OHS<br />

areas are controlled, monitored and improved.<br />

Courtesy: WorkCover News – Issue 68<br />

Ron Christiansen proudly displays his awards.<br />

Delegation of Shipping Officials From China<br />

Visits Toll Port Facilities Brisbane<br />

Some of the delegates pictured with in2store’s National Business Development Manager Gerard Corrie (illuminated by<br />

his reflectors).<br />

Some of the delegates pictured with Toll <strong>Group</strong> Business Development Manager Mike Smith (without cap) following<br />

their visit to Toll City.<br />

In mid April, a delegation<br />

from the Peoples Republic<br />

of China visited the Port<br />

facilities in Brisbane,<br />

Sydney and Melbourne<br />

with a view to increasing<br />

their knowledge of the<br />

processes, equipment and<br />

technology used in Australia.<br />

The delegates represented a number of<br />

shipping companies including, China Ocean,<br />

Shanghai Ocean, Fuzhou, Xiamen, Zhongli<br />

and Zhanjang plus a representative from<br />

the Government’s Waterborne Transportation<br />

Bureau.<br />

During their stay in Melbourne they were<br />

given a presentation on the operation of<br />

Patrick’s port facility at Coode Road by the<br />

Terminal Manager Damian Ryan, and an<br />

overview of Toll’s broader capabilities by the<br />

Toll <strong>Group</strong> Business Development Manager<br />

Mike Smith. This also included a visit to Toll<br />

City at Altona and a walk through Toll<br />

In2store, the Toll Nike facility and Toll IPEC.<br />

AUSTRALIA


12<br />

AUSTRALIA<br />

AUSTRALIA<br />

‘Simplified’ Superannuation Rules to<br />

Take Effect from 1 July 2007<br />

In what has been described by the Federal Treasurer as ‘the most<br />

significant reform of Australia’s superannuation in decades’,<br />

major reform to the Australian superannuation regime is being<br />

implemented effective 1 July 2007. The changes were broadly<br />

outlined in the March–May 2007 edition of Toll Today and include:<br />

• Superannuation benefits paid from a taxed fund either as a lump<br />

sum or as an income stream (ie pensions) will be tax free for people<br />

aged 60 and over.<br />

• Reasonable Benefit Limits (RBLs) and compulsory cashing of<br />

benefits will be abolished.<br />

• The concessional tax treatment of superannuation contributions<br />

and earnings will remain at 15%. Age based restrictions limiting<br />

tax deductible (concessional) superannuation contributions will<br />

be replaced with a streamlined set of rules – refer below.<br />

• The self employed will be able to claim a full deduction for their<br />

superannuation contributions, as well as being eligible for the<br />

Government co contribution for their after-tax contributions.<br />

• The tax exemption for invalidity payments will also be extended to<br />

the self employed.<br />

• The ability to make deductible employer contributions will be<br />

extended up from age 70 to age 75.<br />

• From 20 September 2007 the pension assets test taper rate will<br />

be halved to $1.50 per fortnight for every $1,000 of assets above<br />

the assets test free area.<br />

NEWSFLASH<br />

Deductibility of employee contributions to change from 1 July 2007<br />

Prior to 1 July 2007, the deductibility of superannuation contributions<br />

paid on behalf of employees was capped based on an employee’s age.<br />

These were called Maximum Deductible Contributions (MDC). This<br />

cap will be abolished from 1 July 2007.That is, an employer is eligible<br />

to claim a full tax deduction for all super contributions made on<br />

behalf of an employee (subject to contribution rules being satisfied).<br />

The changes are outlined in the table below (based on 2006/07<br />

age-based limits):<br />

From an employer’s perspective, this provides flexibility in terms of<br />

being able to structure the superannuation component of employee<br />

salary packages without detriment in the form of denied deductions.<br />

Sounds good? Not quite, the sting in the tail has instead been placed<br />

squarely on employees in the form of capping the concessional tax<br />

treatment of these contributions in their hands.<br />

From 1 July 2007, superannuation contributions will fall under two<br />

categories – concessional and non-concessional contributions:<br />

• Concessional contributions – includes employer contributions<br />

(including salary sacrificed contributions), and contributions by<br />

self-employed persons claimed as a tax deduction.<br />

• – generally all contributions<br />

$<br />

Non-concessional contributions<br />

where a tax deduction is not claimed (ie contributions from after<br />

tax dollars, co-contribution and spouse contributions).<br />

Concessional contributions<br />

Concessional contributions will be capped at $50,000 (indexed<br />

annually in steps of $5,000) for all employees, with a transitional<br />

period between 1 July 2007 and 30 June 2012, allowing employees<br />

aged over 50 to make larger contributions up to $100,000 (this<br />

larger cap will not be indexed). If an employee turns 50 during<br />

the transitional period their cap will increase to $100,000 also.<br />

Contributions above this amount (excessive contributions) will be<br />

taxed at 31.5%. The tax is levied on the employee or they can elect<br />

for their super fund to pay on their behalf. Note also the limit applies<br />

on a ‘per person / per year’ basis, not per employer.<br />

Tax on concessional contributions in the fund will remain at 15%<br />

which when added to the excessive contributions tax (‘ECT’) of<br />

31.5% equals 46.5% – the top marginal tax rate.<br />

The ECT makes it virtually ineffective, tax wise, to contribute above<br />

the concessional limits hence most employee contributions will be<br />

limited to $50,000 and $100,000 depending on which side of 50 they<br />

are – effectively imposing an age-based limit. Note however, for<br />

employees aged under 35, the three-fold increase to their<br />

contributions limit is significant, the benefits taper off for employees<br />

aged 35 or more.<br />

The above ‘age-based’ limits underscore a broader push to remove<br />

restrictions on superannuation fund members accumulating benefits<br />

in a low-tax environment from 1 July 2007 through:<br />

• Removal of the Reasonable Benefits Limit (a cap on concessionally<br />

taxed benefits anyone can have, for 2006/07 the limits are<br />

$678,149 for lump sums, $1,356,291 for pensions).<br />

• Removal of compulsory cashing requirements for individuals<br />

aged over 65 who do not meet work test requirements –<br />

effectively allowing members to retain benefits in a low-tax<br />

environment indefinitely.<br />

• Lifting the age limit for employer contributions to 75.<br />

Age of Employee Contributions deduction limit Contributions deduction limit<br />

pre 1 July 2007 post 1 July 2007<br />

Under 35 15,260 Unlimited<br />

35 to 49 42,385 Unlimited<br />

50 and over 105,113 Unlimited


HEADING AUSTRALIA<br />

13<br />

• Extension of Eligible Termination Payment (ETP) roll-overs into a<br />

superannuation fund to 30 June 2012 where agreement was in<br />

place at 9 May 2006.<br />

• Extending government co-contributions to self-employed persons<br />

and allowing a full deduction for all contributions made (previously<br />

the first $5,000 was allowable plus 75% of the excess).<br />

Non concessional contributions<br />

A special transitional cap of $1,000,000 applies until 30 June 2007<br />

in respect of non concessional contributions.<br />

These provisions operate from 10 May 2006 through to 30 June 2007<br />

and will offset the total of all employer contributions in excess of their<br />

MDC limit against the employee’s transitional non concessional<br />

contributions cap of $1,000,000.<br />

Post 1 July 2007, non concessional contributions will be capped at<br />

$150,000 per annum, three times the concessional contribution cap –<br />

accordingly as the concessional contribution cap is indexed, the non<br />

concessional cap will also rise.<br />

In addition, you can bring forward non concessional contributions caps<br />

from the next two years. This allows you to make additional non<br />

concessional contributions up to a maximum of $300,000 in the<br />

current year.<br />

Effectively, this means you can make a non concessional contribution<br />

of $450,000 in year 1. Note however, under this approach you would<br />

not be able to make further non concessional contributions until the<br />

beginning of year 4.<br />

Contributions in excess of the non concessional contributions caps (called<br />

excessive non concessional contributions) will be taxed at 46.5% in the<br />

individual’s hands, irrespective of their actual marginal tax rate.<br />

Tips before the fact – what are your options before 1 July 2007?<br />

• If you currently have accumulated benefits in excess of the<br />

Reasonable Benefit Limits, consider delaying your retirement and<br />

accessing your superannuation benefits to post 1 July 2007 –<br />

excessive benefits no longer exist post 1 July 2007. If you are over<br />

60, post 1 July 2007, then the benefits including the excessive<br />

component can be received tax free.<br />

• Salary packaging and superannuation – employees closer to<br />

retirement age should now consider maximising their<br />

superannuation by salary sacrificing additional employer<br />

contributions, subject to the existing age based limit rules.<br />

• Making after tax contributions into superannuation. Utilise where<br />

possible the transitional non concessional contribution cap of<br />

$1,000,000 available until 30 June 2007.<br />

– Remember that employer contributions in excess of the existing<br />

pre 1 July 2007 MDC made during the periods 10 May 2006 to<br />

30 June 2006 and 1 July 2006 to 30 June 2007 count towards<br />

your transitional non concessional contributions cap and should<br />

be taken into account prior to making any additional non<br />

concessional contributions prior to 30 June 2007.<br />

– Please remember, once the money has gone into a superannuation<br />

fund, it cannot be accessed until you reach preservation age and<br />

trigger a condition of release.<br />

• It is possible for the superannuation fund to repay non concessional<br />

contributions made prior to 7 December 2006 where these<br />

contributions cause you to exceed the transitional non concessional<br />

contributions cap.<br />

• Don’t forget the transitional non concessional contributions cap of<br />

$1,000,000 is per individual, so if you have surplus funds, consider<br />

making the non concessional contribution in the name of your spouse.<br />

• Reducing tax on investment income or capital gains. Where an<br />

individual is not in receipt of employer support, they can make<br />

personal tax deductible contributions to a superannuation fund.<br />

This strategy is useful particularly where an individual has triggered<br />

a large capital gain.<br />

• Spousal splitting. This strategy is particularly useful if your spouse<br />

will be 60 or over post 1 July 2007. Spousal splitting allows you to<br />

transfer 85% of Toll’s employer superannuation contributions to<br />

your spouse. If your spouse is over the age of 60, then these<br />

contributions can be accessed free from tax post 1 July 2007.<br />

Tips after the fact – what are your options on 1 July 2007<br />

and beyond?<br />

• Look to utilise the transitional concessional contributions cap<br />

($100,000) for those employees who are 50 years and over, or turn<br />

50 during the five year period ending 30 June 2012.<br />

• For employees 55 years of age and over, consider utilising a transition<br />

to retirement pension. This strategy is particularly effective for<br />

employees aged 60 years and over as the pension is tax free.<br />

• For employees over 60, consider putting your superannuation into<br />

pension mode. Once the fund is in pension mode, the fund pays no<br />

income tax or capital gains tax on its earnings and as you are over<br />

60, you pay no income tax on the pension received from the fund.<br />

• Ordering your contributions. Given the various caps in place from<br />

1 July 2007, it is critical that contributions are made in the right<br />

amounts and in the right sequence.Typically this would be:<br />

– Make deductible contributions up to the $50,000 cap (increased<br />

cap of $100,000 may be applicable in some instances).<br />

– Make non concessional contributions up to the $150,000 cap.<br />

– If you wish to make further non concessional contributions in the<br />

current year, consider bringing forward the two non concessional<br />

contributions caps attributable to each of the next two years.This<br />

allows you to make additional non concessional contributions up<br />

to a maximum of $300,000 in the current year. Under this<br />

approach, you would not be able to make further non concessional<br />

contributions until the beginning of year 4.<br />

• Don’t forget the non concessional contributions caps of $150,000 /<br />

$450,000 are per individual, so if you have surplus funds,<br />

consider making the non concessional contribution in the name of<br />

your spouse.<br />

We trust you have found the above information useful in<br />

considering your personal superannuation options. However this<br />

article does not represent personal tax advice and should not<br />

be relied upon without consulting a licensed financial planner<br />

and/or your personal tax adviser.<br />

AUSTRALIA


14 AUSTRALIA<br />

AUSTRALIA<br />

TCL a Winner at the BlueScope Steel<br />

Safety and Service Excellence Awards 2007<br />

On 22 May, Toll Contract Logistics (TCL)<br />

Victoria accepted an award as well as<br />

recognition for their exemplary work in<br />

safety and service, during a formal event<br />

hosted by BlueScope Steel at the plush Swiss<br />

Grande Hotel located in Bondi, NSW.<br />

The BlueScope Steel Safety and Service<br />

Excellence Awards 2007 proved to be an<br />

exciting and rewarding evening for Toll, as<br />

Jeff Newton and his Team accepted the High<br />

Commendation for Innovation trophy as a<br />

result of Toll’s recent initiative to install<br />

electronic locking systems on all new prime<br />

movers.<br />

The patented Electronic Lock Indicator<br />

Systems [ELITM], monitors the coupling<br />

between the fifth wheel and the kingpin using<br />

two sensors and an in-cab alert mechanism<br />

which notifies the driver that the trailer<br />

connection is safe for transport. When an<br />

issue occurs, the system locks and delivers an<br />

error message and diagnostic code which the<br />

driver must resolve before he is able to<br />

continue transport.<br />

Avoid the Credit Card Trap<br />

Ease of obtaining and use, convenience and a high degree of<br />

flexibility have won credit cards a massive market acceptance<br />

and usage. The Reserve Bank figures show that total credit card<br />

debt now exceeds $6 billion.<br />

Today many people get caught in the credit trap and some even obtain<br />

extra credit cards to help them survive however, they are merely<br />

spiralling downwards into the credit trap.<br />

With a little thought and planning you can avoid, or minimise, the level<br />

of debt you incur with your credit card by obtaining a credit card that<br />

suits your financial needs. Consumers who do not wish, or are unable,<br />

to pay off the total amount owing each month should seek out a ‘no<br />

frills’ credit card with a low interest rate to minimise the interest<br />

payable. Those who choose to pay off their balance within the card’s<br />

payment period do not incur interest charges so they may look for<br />

other benefits such as reward points or interest free days.<br />

Kevin Durbridge, Business Development Manager, for Industries<br />

Mutual Credit Union says there are tips for minimising the cost of your<br />

credit card:<br />

• Do not withdraw cash from your credit card – you will be charged<br />

a larger fee.<br />

• Constantly shop around for lower interest rate cards – swap if it<br />

saves you money. Log onto www.cannex.com.au and compare all the<br />

Toll Contract Logistics Queensland, also on<br />

the nominations list, received formal<br />

recognition for their contributions to safety<br />

and service alongside their Victorian<br />

counterparts.<br />

Both the Queensland and Victorian business<br />

units handle the metropolitan, as well as<br />

portions of the regional distribution for<br />

BlueScope Steel for their respective regions.<br />

Safety is the predominant focus at all levels<br />

of the organisation, however, special<br />

recognition goes to all of the drivers and<br />

operators supporting the BlueScope Steel<br />

business.<br />

These operators consistently demonstrate<br />

their strict focus on load restraint, load<br />

auditing, PPE compliance, safe driving and<br />

overall commitment to the Take 2 philosophy<br />

which is indeed creating a safer work<br />

environment for all.<br />

Congratulations to all! This recognition is<br />

something we all should be proud of.<br />

rates available in the market.<br />

• Beware of unsolicited offers to increase your card’s credit limit.<br />

• Always ask what other fees will apply to your credit card.<br />

• Reduce the number of cards you have – this will save you paying<br />

additional annual fees.<br />

• Pay as much as you can off your card each month – if you only pay<br />

the minimum amount it will take you many years to repay the debt.<br />

If you find that due to your credit card debt you struggle to pay the<br />

bills, then consider taking out a personal loan with a credit union, or<br />

a bank, to consolidate your debts into one easy payment and make<br />

budgeting your weekly or fortnightly finances easier.<br />

If you are having financial difficulties and need advice contact your<br />

local financial counsellor or alternatively call Industries Mutual<br />

Credit Union on 1300 655 116.<br />

This article provided by:<br />

Industries Mutual Credit<br />

Union Limited<br />

www.imcu.com.au<br />

ABN 84 087 650 691 AFSL 238382<br />

Serving the Transport Industry<br />

Toll Contract Logistics State Manager Jeff Newton<br />

accepting the award.<br />

At the Awards dinner (all names are left to right), standing:<br />

Len Pearce (BlueScope Steel), Jeff Newton (Toll) and<br />

Adam Lee (BlueScope Steel). Seated: Ben Church<br />

(BlueScope Steel), Gavin Palmington (BlueScope Steel),<br />

David Hastings (Toll) and Craig Piggott (BlueScope Steel).


HEADING NEW ZEALAND<br />

15<br />

New Carriages<br />

Recent Chartered train journey from Masterton to Wellington<br />

marked the arrival of the first train carriages on the Wairarapa<br />

Line in 60 years.<br />

Carrying regular commuters, Greater Wellington Regional Councillors<br />

and guests from the Wairarapa community, the four-carriage train<br />

was officially launched in a ribbon cutting ceremony and then<br />

welcomed in Wellington by Transport Minister Annette King, Greater<br />

Wellington Passenger Transport Committee Chairperson Peter<br />

Glensor, Toll NZ CEO David Jackson and other Members of<br />

Parliament and special guests.<br />

The cars are the first in a $25 million fleet of 18 units being<br />

progressively introduced on the line this year. The trains have been<br />

bought by Greater Wellington Regional Council who is leasing them to<br />

Toll NZ and Tranz Metro to operate on their behalf.<br />

Features of the modern carriages include air conditioning, better<br />

lighting, baby changing facilities, easy-to-open doors and a more<br />

relaxing décor.<br />

Councillor Glensor described the train’s arrival in Wellington as a ‘very<br />

special occasion’. “We have waited a long time for these new<br />

carriages,” he said.<br />

“But they are well worth the wait. I believe we will really notice the<br />

improved overall travel experience they provide.<br />

The first train carriages on the Wairarapu line in 60 years. The interior of the new carriages.<br />

Lord of the Rings Link<br />

Toll Rail’s Passenger Services <strong>Group</strong> (PSG) and<br />

Hillside Engineering beat off international competition<br />

to win the contract to build the 18 Wairarapa carriages,<br />

with their previous performance on ex-British Rail<br />

MK11, Capital Connection and Auckland SA/SD models<br />

proving strong.<br />

“But their arrival today really marks<br />

the beginning of a new era in public<br />

transport in Wellington. Once the rest of<br />

the Wairarapa fleet arrives and the 70<br />

brand new electric trains are introduced<br />

across the region’s network, passengers<br />

will begin to see a real improvement in<br />

comfort and reliability.<br />

“We should also recognise the skill and<br />

expertise of the engineers at Hillside<br />

for producing such a high-quality product.<br />

The carriages are a real tribute to New<br />

Zealand workmanship.”<br />

In other improvement work taking place, some Wairarapa station<br />

platforms are to be lengthened and in some cases adjusted for height.<br />

There will also be more parking spaces, new station lighting and<br />

security, including closed circuit television at certain stations.<br />

A valuable boost was also provided to<br />

PSG’s ‘Ideas’ computer, on which the cars<br />

were modelled and designed, through the<br />

purchase of five near-new high-specification<br />

Silicon Graphics Unix workstations from<br />

fellow Wellington designers WETA Digital.<br />

These workstations were surplus after<br />

completion of special effects work on Lord<br />

of the Rings.<br />

NEW ZEALAND


16 NEW ZEALAND<br />

NEW ZEALAND<br />

Driver’s Diligence Avoids Collision<br />

A prompt and correct reaction from one<br />

of our female Tranz Metro Train Drivers<br />

recently averted a potential major tragedy<br />

in Petone (Wellington), explains Toll<br />

NZ Corporate Affairs General Manager<br />

Sue Foley.<br />

“The train's driver had only been on the job<br />

for a year, but did everything right after<br />

seeing a truck go over a bridge and land on<br />

the rail network in front of her,” says Sue.<br />

“There were 41 passengers on the train,<br />

which came to rest just 7.2 metres from<br />

where the truck landed.<br />

National HR Award Win<br />

Toll NZ Human Resources (HR) Team has<br />

been recognised with the national 2006<br />

HRINZ HR Initiative of the Year Award.<br />

Toll NZ's entry to the awards, which<br />

recognises HR teams who introduce<br />

innovative practices, focused on the<br />

Recruitment Centre and bringing recruitment<br />

in-house through supporting services such as<br />

electronic vacancy management and the<br />

Advisory Centre.<br />

The award judges were impressed with the<br />

link forged between HR strategy, the business<br />

and its culture. They also commended<br />

how the services offered by the Recruitment<br />

Centre were regularly reviewed and amended<br />

to ensure they continually meet the business’<br />

requirements.<br />

Toll NZ Human Resources General Manager<br />

Margaret Gracie said: “I am delighted that<br />

our HR Team has been recognised at such a<br />

TranzAlpine Sets 2 New Records<br />

A record single week's<br />

carriage of over 7,000<br />

passengers and record<br />

single day's return carriage<br />

of over 1,100 passengers<br />

has recently been achieved<br />

by the TranzAlpine train<br />

service between Christchurch<br />

and Greymouth.<br />

Due to celebrate its 20th anniversary this<br />

November, the service now carries over<br />

“Fortunately the train had made a recent<br />

stop at Petone so was not going at full speed<br />

when the incident occurred.”<br />

Emergency crew at the scene.<br />

200,000 passengers a year on what is<br />

considered one of New Zealand's iconic<br />

tourism experiences.<br />

Tranz Scenic South Island Manager Tony<br />

McManus says staff are delighted at the<br />

support being shown to the service.“But, it is<br />

not surprising when you look at the stunning<br />

scenery it transverses as it makes its way<br />

through the Southern Alps to the West<br />

Coast,” he says.<br />

Toll NZ assumed control of Tranz<br />

Scenic over three years ago and has since<br />

implemented a carriage refurbishment<br />

program and increased the marketing of<br />

all services.<br />

Higher point of view shot of the scene. The shaken<br />

truck driver escaped the accident unharmed.<br />

high level and want to acknowledge all the<br />

work our staff have put into making the<br />

recruitment centre the success that it is.”<br />

Having earlier won the regional HR award,<br />

Toll NZ's national award win was achieved<br />

ahead of close competition from the<br />

Wellington City Council and Canterbury<br />

University.<br />

A good contingent of Toll NZ staff were on hand to see<br />

HR win a National Award recently.<br />

Left to right: John Nobilo – Interislander; Sarah Caunter –<br />

Corporate; Margaret Gracie – GM HR, Toll NZ;<br />

Julie Robertson – Interislander; Lynn Osbourne – Hillside<br />

Engineering, Rowena Foster – Toll Recruitment;<br />

Seamus O'Sullivan – GGM Interislander; Nicole Rosie –<br />

GM Risk and Strategy; Steve Brittenden – Woburn<br />

Training centre; Julie Maude – Toll Rail; Craig Nelson –<br />

Toll Rail; Angela Aprea – Corporate HR; Natalie Thompson<br />

– Passenger Services; Maree Cooper – Passenger Services;<br />

Sue Foley – GM Corporate Affairs; Christina Desbonnets –<br />

Toll Tranzlink; Ross Hayward – GM Passenger Services<br />

and Ruth Ingram – Corporate.<br />

TranzAlpine travelling through some magical scenery on<br />

its way to Christchurch.


HEADING NEW ZEALAND<br />

17<br />

Tranzlink Handles<br />

Marlborough Grape Crop<br />

Harvesting of the Marlborough grape crop in the South Island in<br />

New Zealand is under way, with Toll Tranzlink Blenheim deploying<br />

10 truck and trailer units and 25 drivers to transport this<br />

season's produce to the wineries for processing.<br />

Running for about six weeks, this intense 24/7 operation is overseen<br />

by Toll Tranzlink Blenheim Branch Operations Supervisor Lee Thorpe<br />

with the assistance of Dennis Brennan. It will result in about 25,000<br />

tonnes of grapes being transported on behalf of the Delegats, Nobilos<br />

and Cloudy Bay wineries.<br />

“We have a great team of high-calibre drivers this year, with many<br />

who have returned from last year's harvest,” says Lee.“This has made<br />

my job a lot easier."<br />

This year also saw Lee and his team move a significant volume of grapes<br />

from Hawkes Bay to Blenheim on behalf of Delegats Winery. Once made<br />

into wine at Hawkes Bay, the produce is then transported by Toll<br />

Tranzlink as a bulk liquid to Auckland for bottling throughout the year.<br />

Toll Tranzlink Operations Supervisor Lee Thorpe in front of the truck.<br />

Casual Driver Reon Kitto supervising the loading.<br />

Loading the grapes into the truck.<br />

Hillside Tackles<br />

Ballast Wagon Project<br />

The new 40 YJ ballast wagons.<br />

A technically challenging project to<br />

complete 40 YJ ballast wagons for<br />

Ontrack, under considerable time<br />

constraint has recently been successfully<br />

completed by Hillside Workshops in<br />

Dunedin in New Zealand.<br />

Hillside Workshops Project Supervisor Paul Beattie said that having<br />

completed work on the wagon prototype in July last year, the division<br />

has managed to average the build of two wagons a week since.<br />

“The hydraulic, electronics and complexity of the wagon is a little bit<br />

more than we’d normally deal with in a freight unit, and the timing to<br />

build them in was quite tight as well,” said Paul.<br />

The YJ wagons have replaced previous four-wheeler units, which could<br />

only run on trains travelling at about 50kph and had less capacity.<br />

These are on a high-speed freight bogie, which enables Ontrack to run<br />

them with normal trains.<br />

“The design was from Toll Rail Professional Services <strong>Group</strong> in<br />

Wellington, loosely based around the hopper wagons that we have<br />

manufactured for coal,” said Paul. “We got the door mechanism from<br />

Gemco Rail in Perth. It is a hydraulic remote controlled system that<br />

they are using in Australia.”<br />

Hillside Workshops also enjoyed the interaction of Ontrack and its<br />

engineers throughout the design and construction process. “We talked<br />

with them to get the right mix of what was required for their guys on<br />

the ground.”<br />

“There was some up-front design work from them, and then we had<br />

the prototype out for their guys to run with and check.They came back<br />

with a few modifications to that, which was good,” said Paul.<br />

NEW ZEALAND


18 NEW ZEALAND<br />

NEW ZEALAND<br />

Overlander the<br />

Scenic Route<br />

Toll NZ are delighted at the patronage<br />

they have received since announcing the<br />

continuation of the Overlander train<br />

between Auckland and Wellington.<br />

A number of new marketing initiatives have<br />

been introduced including these two new<br />

Overlander advertising posters which are<br />

being displayed by agents and at information<br />

centres throughout New Zealand.<br />

Good Fun at Palmerston North One-Dayer<br />

A one day cricket match organised by Toll Rail Locomotive<br />

Engineer Glen Mulholland and Toll Rail Rail Operator Brent<br />

Moody, was recently enjoyed by staff and family of the<br />

Palmerston North Toll Rail Depot.<br />

Left to right standing: B Hiscox, M Raji, G Mullholland, C Porteous, C Bremner, D Donoghue,<br />

H Goss, G Coley, A Geurin, R Dennerly, L Lavin, P Lockyer, A Wheeler, P Geurin, P Burns,<br />

T Warren, G Bardell and D Barrett.<br />

Left to right kneeling: T Donoghue, B Moody, E Cairncross, R Hiscox, O Wallbutton, R Richbell,<br />

A Allen and J Keenan.<br />

Tranz Metro Security Manager<br />

Former Policeman and Crime Prevention Through Environmental<br />

Design Specialist (CPTED) Mark Pettitt has recently been<br />

appointed Tranz Metro Security Manager.<br />

Mark says his focus is the proactive development of security<br />

procedures and programs to promote the security of Tranz Metro<br />

staff, passengers, rolling stock and property, and sees his previous<br />

work experience as invaluable to this role.<br />

Having served nine years as a Policeman and then Police Architectural<br />

Liaison Officer with the Lancashire Constabulary, Mark and his family<br />

immigrated to New Zealand in December 2005.<br />

He then assumed a position researching vehicle crime at the New<br />

Zealand Police National Headquarters, which involved providing<br />

specialist advice to councils, building developers, architects and<br />

Toll Rail Locomotive Engineer John Keenan says the event, which was<br />

also sponsored in the form of food and refreshments, care of local Toll<br />

Rail Managers Bryan Fryer and Robin Simmons, was contested by<br />

32 staff at Coronation Park.<br />

“The weather was a scorching 25 degrees – as it always is in Palmy –<br />

and the pitch was hard and had signs of being able to turn the<br />

ball,” said John. “Sunscreen was a must, as was fluid. The game was<br />

a 32-over match with each player having to bowl two overs.<br />

The game got off to a great start with our opening batsmen both<br />

going for ducks!”<br />

“Both teams had a mixture of players, with one team having two<br />

ex-Manawatu cricket reps – namely a bowler and a wicket keeper –<br />

and the other team three ex-cricket reps and one who I believe played<br />

for India in his younger days.”<br />

During the course of the game, heated but all-in-fun exchanges took<br />

place. All in all, an excellent day's outing and one of the most<br />

memorable in the life of a railway worker.<br />

A huge ‘thank you’ goes to Toll NZ for its kind generosity and<br />

understanding.This was highly appreciated by all the staff and families.<br />

members of the public on methods and initiatives to design-out crime<br />

and reduce opportunities for crime and disorder.<br />

Mark’s specialisation is in<br />

CPTED principles, personal<br />

safety and achieving bestevidence<br />

interview techniques.<br />

Outside work, Mark says he<br />

enjoys most sport – ‘particularly<br />

football (round ball)’ playing,<br />

coaching and supporting his two<br />

sons’ teams.<br />

Mark Pettitt appointed Tranz Metro<br />

Security Manager.


HEADING NEW ZEALAND<br />

19<br />

Fully Enclosed Rail Wagons a Hit<br />

A new vehicle-carrying rail service<br />

between Christchurch and Invercargill in<br />

the South Island has proved an instant<br />

success with car dealers, lease companies,<br />

vehicle importers and members of the<br />

public – so much so that Toll NZ is<br />

considering expanding the service to run<br />

each week day.<br />

Auto Express – part of Toll Tranzlink – is<br />

running specially designed, fully enclosed rail<br />

wagons between the two South Island cities.<br />

The modified rail wagons are capable of<br />

transporting ten vehicles each, including four<br />

wheel drives or light commercials and provide<br />

absolute protection against the weather, theft<br />

or vandalism.<br />

Auto Express National Manager Hamish<br />

Turner says that Auto Express offers several<br />

significant advantages compared to road<br />

transport. The covered wagons protect the<br />

vehicles from stone chips, grease and grime<br />

as well as from possible vandalism.<br />

“The wagons are sealed when they depart<br />

and the vehicles are not unloaded again until<br />

An initiative of Toll Rail Locomotive Engineer Darryl Hoare to<br />

recently organise a return train between Mount Maunganui and<br />

Britomart has been well received by fellow staff.<br />

Darryl says our company kindly donated the use of Capital Connection<br />

carriages, which enabled the Mount Maunganui Team to spend at least<br />

three hours in the heart of Auckland.<br />

“The seats were snapped up very quickly by staff members from all<br />

quadrants of the Toll spectrum – including stevedoring, BHP, Owens,<br />

Container Terminal and Shed 12, as well as Toll Rail staff from<br />

Kawerau, Hamilton,Tauranga and Mount Maunganui,” said Darryl.<br />

“The train arrived into Britomart with 310 passengers on board,<br />

they reach destination,” said Hamish. “We<br />

can also offer individual containers for<br />

customers who want to ship their vehicle with<br />

other bits and pieces. For example, with<br />

vintage cars being restored, we can offer<br />

containers to take other vehicle body parts<br />

that can travel with the car.”<br />

Alternatively, where people want that<br />

‘personalised’ service, when they need their<br />

high-value luxury vehicle such as a Ferrari,<br />

Auto Express can meet specialised needs.<br />

Another market niche is moving the vehicles<br />

of people on job relocations, or families<br />

moving between cities.<br />

Auto Express has been a big success for Toll<br />

in recent years on the key routes between<br />

Auckland-Wellington-Christchurch, where the<br />

majority of vehicle moves occur.<br />

An overnight service is offered between<br />

Auckland and Wellington and between<br />

Wellington and Christchurch, and a two-day<br />

transit between Auckland and Christchurch.<br />

It was this success that persuaded Toll to<br />

Mount-Britomart Train Welcomed<br />

Photographed by Dennis Wells at Britomart are Toll Rail Locomotive Engineers<br />

Darryl Hoare, Dennis Wells and Billy Baker.<br />

upgrade and extend the fleet of specialist<br />

wagons needed for the service, and this<br />

allowed Auto Express to extend its vehicle<br />

delivery offering to the Christchurch-<br />

Invercargill route.<br />

“We have been running four return services a<br />

week, with the vehicles ready for collection at<br />

the destination depot the day following<br />

loading. However, if the volumes continue to<br />

grow we will consider running a service each<br />

weekday,” said Hamish.<br />

Auto Express Manager – Hamish Turner.<br />

heading for various destinations – including the casino, Kelly Tarltons,<br />

Parnell Baths, Viaduct Harbour and Victoria Market – and also<br />

catching up with relatives. This was after dropping 45 or so off at<br />

Manurewa to go to Rainbows End.”<br />

Darryl paid tribute to those who helped himself and Jeanette Hoare<br />

run the event, including Dennis and Minda Wells, Billy Baker, Soren<br />

Low, Mark Ferguson, Colin Vickery, Ray Steele, Bob Turley, Jim Mau<br />

and the Harbour City Lions Club.<br />

“I believe this was the first DFT-hauled excursion into Britomart,<br />

the first train to take up the whole length of the longest platform and<br />

the first time the Capital Connection Cars have gone into Britomart,”<br />

said Darryl.<br />

Jeanette Hoare (behind counter) and Judy Connolly organise the trays of sandwiches<br />

which were served to every car.<br />

NEW ZEALAND


20 NEW ZEALAND<br />

NEW ZEALAND<br />

Impressive Health and Safety Turnaround<br />

Employees of Toll Tranzlink's Southdown Freight Shed have made a significant<br />

improvement in their health and safety culture and notched up 75 consecutive days<br />

without a lost-time incident.<br />

Handling an average of 4,000 cubic metres of<br />

freight per day, the busy freight shed<br />

was one of the main targets of a recent<br />

drive to improve Toll Tranzlink’s overall health<br />

and safety performance, explains Toll Tranzlink’s<br />

Health and Safety Manager Don Roberts.<br />

“Having discussed our concerns with the guys on<br />

the floor at the morning shift and afternoon shift<br />

huddles, they really rose to the challenge,” he<br />

says. “Further targets have been set, and the<br />

team is really keen to keep things going forward.<br />

They have recently changed the format of their<br />

pre-shift huddles, to ensure that the main focus<br />

is health and safety, and are very keen to further<br />

develop a very positive health and safety<br />

culture,” said Don.<br />

Celebrating Half a Century with Toll NZ<br />

Toll held a function for Owen Aitken<br />

recently to celebrate Owen's phenomenal<br />

50 years' service with the company.<br />

Owen joined New Zealand Railways on 21st<br />

January 1957 in Timaru as a Junior Porter.<br />

After a stint at Pleasant Point, Owen then<br />

transferred back to Timaru.<br />

In March 1959, Owen worked in the<br />

Locomotive Department and passed his<br />

boiler examination on 17 April 1959. He then<br />

transferred to Greymouth in 1965, passing<br />

To acknowledge the achievement, Don and<br />

Toll Tranzlink Branch Manager Peter Witton<br />

recently took some of the team out for a<br />

small celebration.<br />

the prescribed examination for Engine Driver<br />

on 21st February 1967 and First Class<br />

Engine Driver on 5 November 1971.<br />

Owen transferred to Christchurch in 1988 and<br />

drove for Tranz Scenic from February 2003<br />

until January 2004, then back to Toll Rail.<br />

Owen’s fondest memories are his time spent<br />

on the West Coast of the South Island.<br />

Prime Minister Rt Hon Helen Clark sent<br />

Owen a letter of congratulations.<br />

Dana takes out Barista Comp<br />

Some of the team members pictured left to right:<br />

Vetea Prendergast, Hemi Ngatai, Foli Ikitule, John Unu,<br />

Kelly Povey, Asiga Alofa, Don Roberts and Peter Witton.<br />

Owen Aitken is pictured with General Manager Toll Rail<br />

Joe Garbellini and his partner Jocelyn.<br />

Aratere staff member Dana Smith has won this year's<br />

Barista Competition for Interislander staff.<br />

Dana prevailed in a final held at the Wellington Terminal recently and will now take part in the<br />

Wellington heats of the Barista of the Year Competition, with the help of Cafe Express and will<br />

also get to attend the Barista of the Year finals in Auckland.<br />

Warmly congratulating Dana, Interislander Sales and Marketing Manager Julie Robertson<br />

says the competition has been a great success for all involved.<br />

“It is wonderful to see so much support for the team and the high standards shown by<br />

Interislander staff is simply outstanding,” said Julie. “Coffee is popular with Kiwis<br />

and we’ve worked to make it a focus of our onboard service. Our next aim is to<br />

take honours at the Barista of the Year competition.”<br />

Cafe Express' Graeme Smith, Dana Smith and Interislander Passenger Services Manager Ray Wolff.


HEADING NEW ZEALAND<br />

21<br />

Contract Extension with Heinz Watties<br />

A new contract signed between Heinz<br />

Watties and Toll Tranzlink is the first of its<br />

kind to be seen in many years due to the<br />

three-plus two year term conditions, and<br />

the opportunity for further extension by<br />

mutual consent.<br />

The new contract is a sign of the confidence<br />

both businesses have developed in each<br />

other in recent years. It signals a growing<br />

commitment to each other in the Hawkes Bay<br />

region, domestically around New Zealand and<br />

extending into Trans-Tasman activities<br />

as well.<br />

This level of confidence comes as a direct<br />

result of the improved services Toll NZ has<br />

delivered across the road and rail sections<br />

of our business. In addition, is an illustration<br />

of commitment to the customer shown by the Hastings Branch<br />

Team, led by Mark Allan, as well as the rest of Toll Tranzlink<br />

and Toll NZ management.<br />

Toll Tranzlink recognises the relationship with Heinz Watties is a<br />

significant result for all concerned, and in no small part due to the<br />

ASIA<br />

STARS JV Wins Bangalore Airport Contract<br />

Bharat STARS Services Pvt Ltd, a<br />

joint venture between one of India’s<br />

premier oil companies, Bharat Petroleum<br />

Corporation Ltd and ST-Airport Services<br />

Pte Ltd, has won the bid to provide into<br />

plane refuelling services at the future<br />

Bangalore International Airport in India.<br />

The contract, signed on 14 March 2007<br />

in Bangalore, is worth US$7 million over<br />

a period of 10 years.<br />

The new Bangalore International Airport will<br />

open for commercial operations in early 2008<br />

and is expected to be one of India’s leading<br />

airports, handling some 70,000 to 80,000<br />

aircraft movements annually, with a projected<br />

double digit annual growth.<br />

ST-Airport Services were elated that, despite<br />

the intense competition from major players,<br />

they have been selected to provide this key<br />

service at the Bangalore International<br />

Airport. This contact win is testimony to the<br />

high confidence level in our capabilities.<br />

ST-Airport, a 67/33 partnership between Toll<br />

Asia and aviation fuel supplier Air BP, was<br />

established in 1996. Today, it is a leading<br />

aviation fuel logistics specialist providing a<br />

wide spectrum of aviation fuel related<br />

services, including:<br />

• supply and transportation of aviation fuel;<br />

• operating and maintaining fuel storage<br />

facilities;<br />

leadership shown by Max Birt and Eric Raulet from Heinz Watties<br />

Hastings and supported by Nigel Comer and his Heinz Watties Head<br />

Office Team.<br />

Senior management from both companies (left to right) at the recent contract signing<br />

include Greg Miller (Toll NZ), Nigel Comer (Heinz Watties), David Jackson (Toll NZ), Max Birt<br />

(Heinz Watties), Michael Gibson (Heinz Watties) and Wilson Pollock (Toll NZ).<br />

• de-fuelling and storage services; and<br />

• consultancy services as well as into-plane<br />

re-fuelling services.<br />

STARS serves both military and commercial<br />

customers which includes airlines, airports<br />

and aircraft maintenance companies.<br />

The contract for the Bangalore International Airport Into-Plane Refuelling Services was inked on 14 March 2007, in Bangalore.<br />

NEW ZEALAND<br />

ASIA


22 GLOBAL<br />

GLOBAL<br />

Working with the UN<br />

A little known part of the Patrick Defence Logistics (PDL)<br />

business is our work with the United Nations (UN) Department<br />

of Peace Keeping Operations.<br />

With the UN decision to increase the UN military force in Lebanon,<br />

following the Israeli incursion into Lebanon, the existing UN mission<br />

in Lebanon did not have enough people to coordinate and move the<br />

incoming international troops.<br />

The quickest solution for the UN was to use PDL under an existing<br />

contract. So after a quick planning process, PDL support to UNIFIL<br />

(United Nations Interim Force in Lebanon) started on 3 September<br />

2006 with the first team arriving in Cyprus on 4 September 2006, and<br />

transitting to Lebanon on 5 September 2006.<br />

In all, PDL would have had personnel in Lebanon for 192 days. The<br />

team peaked at eight and for the majority of the time, six people were<br />

deployed to Lebanon operating out of Naqoura (near the Israeli<br />

border) and Beirut.<br />

PDL has drawn people from its own resources as well as Toll<br />

International Freight and Patrick Stevedores to make it work. In all,<br />

a total of 21 people have manned the operation which has been led by<br />

Rocky Hoare in Beirut (who has been there for the entire duration)<br />

and Michael O'Brien in Naqoura.<br />

Neil Gray, UN Chief Movement Control Officer for UNIFIL based at<br />

Naqoura in South Lebanon praised PDL's commitment:<br />

"I would like to take this opportunity to express my sincere thanks and<br />

gratitude to the entire team of PDL staff who came to Lebanon at<br />

short notice and in difficult circumstances. You can be proud of their<br />

accomplishments and the professionalism shown in performing a<br />

diverse number of functions, mostly in adverse conditions, in order to<br />

deploy the increased UNIFIL force.<br />

“Your staff demonstrated their expertise, showed dedication and were<br />

pro-active in getting the job done in a positive manner.The PDL team<br />

played a vital role in deploying UNIFIL contingents and without their<br />

presence it would have been difficult to achieve the mandate. "<br />

For further information please contact:<br />

Ewen Anderson<br />

Administration Officer Patrick Defence Logistics<br />

T: +61 7 3260 3929 E: eanderson@patrick.com.au<br />

Raquel Taylor looking after some Italian peace keeping troops before they headed south<br />

from Beirut to the Israeli / Lebanese border area.<br />

Rocky Hoare working with a Ghanaian peace keeping soldier in Beirut.<br />

Graham Magoffin ensuring that new UN vehicles are tightly secured before the difficult<br />

trip to the south of the country.<br />

Israeli air attacks caused major structural damage to the southern Lebanese road<br />

infrastructure. Without any street lights in remote areas, motorists were known to simply<br />

drive off the edge as the road disappeared in the dark.<br />

Nigel Cunningham, with Lebanese soldier checking out the PDL company vehicle after<br />

it was destroyed.


HEADING ENVIRONMENT<br />

23<br />

Carbon Trading – Why Going Green is Good<br />

What is Carbon Trading?<br />

Carbon trading is the term applied to the trading<br />

of certificates representative of the volume of<br />

carbon generated by businesses. If reducing<br />

carbon emissions is not possible, investing in<br />

carbon offsetting to become carbon neutral is<br />

required by:<br />

• Buying and trading in carbon credits or<br />

• Sequestration by investing in forestation<br />

programs.<br />

Currently Carbon Trading is a black market<br />

affair in Australia as the Australian Government<br />

has yet to establish acceptable emission levels to<br />

match the international industrial acceptance<br />

of carbon trading.<br />

How does this affect your<br />

business unit?<br />

Toll <strong>Group</strong> is a signatory member to the<br />

Greenhouse Challenge Plus and the Energy<br />

Efficiency Opportunity Program. Both require<br />

establishing emission abatement initiatives to<br />

HEADING COMMUNITY<br />

Still smiling after a gruelling six hour slog on foot and mountain bike riding is the Toll<br />

NZ team who participated in the Cure Kids Great Adventure Race. Left to right: Andrew<br />

De Lisle – Toll Rail; Bruce Houghton – Toll NZ Corporate; Gretchen Stone – Toll NZ<br />

Corporate and Mark Thomson – Toll NZ Corporate.<br />

reduce our carbon emission in the course of<br />

normal operations.<br />

Failing to meet compliance, will place Toll’s Fuel<br />

Tax Credit claim rebate at risk and incur<br />

fines of $100,000 per instance of breaching<br />

the agreement.<br />

Toll <strong>Group</strong> is currently establishing the<br />

Australian Government program compliance<br />

requirements focusing on carbon trading, in the<br />

event that carbon emission levels with business<br />

units cannot be reduced.<br />

As part of compliance, all communication<br />

relating to the Toll <strong>Group</strong> emissions and carbon<br />

trading is to be recorded and documented<br />

by the Environment and Energy Manager –<br />

Pierre Lauwers.<br />

What should be done?<br />

Report your potential emission abatement and<br />

carbon offsetting validated ideas to your<br />

respective Operational Manager and OH&S /<br />

Risk Managers by October 2007.<br />

Team Toll Shines in Cure Kids<br />

Over 34 teams from a variety of companies last week<br />

participated in the Cure Kids Great Adventure Race, including<br />

a Toll NZ contingent for the first time.<br />

The event involves at least six hours of ‘hard slog’ on foot and by bike<br />

through the Waitakere Ranges and along the coast – sometimes in<br />

chest-deep water.<br />

“Our company’s team, which entailed Bruce Houghton, Mark Thomson,<br />

Andrew De Lisle and Gretchen Stone, finished in a creditable eighth<br />

position,” says Toll NZ Corporate Communications Manager Sue Foley.<br />

“Gretchen's effort was made even more remarkable by the fact she<br />

came in with only three weeks' training after Angelique McCall had<br />

injured herself at the last minute,” says Sue. “All team members paid<br />

tribute to their Leader, Bruce, who did an outstanding job of guiding<br />

the team through the day, ensuring they ate at key times and also most<br />

importantly did not get lost.”<br />

In November 2007, emission abatement ideas<br />

will be presented to the Australian Government<br />

assisting Toll as a group to meet its program<br />

compliance requirements.<br />

Your idea could<br />

be amongst them.<br />

Good luck!<br />

Pierre Lauwers –<br />

Toll <strong>Group</strong><br />

Environment<br />

and Energy<br />

Manager.<br />

ENERGY SAVING IDEA<br />

Development in energy saving globes has<br />

taken a new leap forward<br />

12V and 240V down lights now come in an energy<br />

saving fluorescent globe whilst maintaining the down<br />

light shape and fitting<br />

The new globe claims a 15,000 hour life expectancy<br />

and 28 percent electricity usage saving<br />

Contact your local lighting supplier<br />

or Beacon Lighting for more information<br />

OR TURN THE LIGHT OFF<br />

The support crew consisted of David Jackson, Greg Steele, Angelique and<br />

Paul Watene, who also want to thank Toll Tranzlink Driver Dion who most<br />

ably ensured the crew and all their gear arrived at each transition area.<br />

Despite the remoteness of the location, full points to Greg for ensuring<br />

no matter where they were, the music still played on. Sue says it was<br />

a great moment when Team Toll appeared on the final leg to much<br />

cheering from the ground crew.<br />

“Big thanks to all those who took part,” said Sue. “Special mention<br />

also needs to be made to Rowen Elford who amongst all other<br />

miracles on the day, ensured even at 6.30am in the middle of nowhere,<br />

we all got hot coffee. Also to Angela Aprea and Sonny who, with Paul,<br />

came all the way from Hamilton to back the team.<br />

“Special thanks to everyone who donated money and the Interislander<br />

Team who were out early in the morning rattling tins under<br />

passengers. We look sure to have a team entered next year.”<br />

The Team Toll with the full support crew that included Toll NZ CEO David Jackson, 5th<br />

from left.<br />

ENVIRONMENT<br />

COMMUNITY


24 COMMUNITY<br />

COMMUNITY<br />

Off to Kenya<br />

to Help<br />

Battle AIDS<br />

Rebecca Felsinger,<br />

the daughter Toll<br />

AutoLogistics Scheduler<br />

and Planner – Metro, Gary<br />

Felsinger will spend seven<br />

weeks in Kenya during<br />

June and July representing<br />

Australia as a volunteer for<br />

World Youth International<br />

to offer medical care and<br />

education to victims in<br />

Africa’s AIDS crisis.<br />

Rebecca is in her third year of Bachelor<br />

of Health Science (paramedic) degree<br />

and will work in orphanages and rural<br />

medical clinics located in Mutumbu.<br />

Rebecca will be offering medical care and<br />

education to AIDS victims and also teach<br />

the importance of nutrition and hygiene in<br />

disease prevention.<br />

Toll AutoLogistics have held many<br />

fundraising events to assist Rebecca in<br />

funding this trip and contributed one third<br />

towards the total cost. We wish Rebecca<br />

safe travelling and look forward to her safe<br />

return mid July.<br />

World Youth International is a not-for-profit<br />

and non-religious charity.<br />

Rebeeca Felsinger with her proud father Gary Felsinger<br />

from Toll AutoLogistics.<br />

Hillside ANZAC Day<br />

Service Well Observed<br />

Good Attendance was seen at this year’s<br />

ANZAC Day service at Hillside Engineering,<br />

with local Member of Parliament David<br />

Benson-Pope (pictured third from right)<br />

joining current company management,<br />

along with past and present staff<br />

members and their families.<br />

Reflecting a trend observed throughout<br />

the country, Hillside Engineering Contracts<br />

Toll to the Rescue – Over<br />

55,000 Cans of Food Donated<br />

In April 2007, Toll AutoLogistics came to<br />

the rescue on behalf of the Kiwanis Club<br />

of Geelong Inc by donating the services of<br />

a B-Double truck and driver to transport<br />

40 tonnes of canned food from the SPC-<br />

Ardmona factory at Mooroopna to Geelong.<br />

The Management team at Toll AutoLogistics<br />

– Components readily made the decision to<br />

assist Kiwanis Club of Geelong Inc in this<br />

Salvation Army row of pallets.<br />

Manager Lyn Harris says the Hillside<br />

service has been attracting a steadily<br />

increasing following.<br />

Lyn also gives particular praise to Hillside<br />

Engineer Fitter and Turner Wayne Ritchie<br />

(who took the attached photograph) for his<br />

efforts in both increasing awareness and<br />

attendance at the commemoration.<br />

worthy project to provide over 55,000 cans of<br />

food to distribute to needy families in Geelong.<br />

The Kiwanis Club of Geelong Inc, in a<br />

combined effort with Salvation Army<br />

Kardinia Network and Uniting Care<br />

‘Concern’, donated the items to needy<br />

families during the month of May and thank<br />

Toll AutoLogistics for donating transport<br />

services to this important community cause.<br />

Pallets being loaded onto the Toll B-Double.


HEADING COMMUNITY<br />

25<br />

Toll Corporate Hosts its Biggest Morning Tea<br />

Throughout May, more than one million<br />

people came together at work, school,<br />

home and in their community to make<br />

their cups count in the fight against<br />

cancer.<br />

Toll Corporate was excited and proud to be a<br />

part of Australia’s Biggest Morning Tea,<br />

raising $2,160 in support of much needed<br />

cancer research.<br />

Our Unofficial Social Office Co-ordinator and<br />

Head Office Accountant Chiara Lestuzzi, was<br />

a magnificent host and organiser of the<br />

successful event.<br />

“I was initially hesitant in arranging the<br />

event but once my email got around, the<br />

response was instant and positively<br />

overwhelming,” said Chiara. “I had to<br />

actually ask some people (late responders),<br />

not to bother bringing anything in as there<br />

was going to be way too much.”<br />

Toll’s refurbished kitchen at its new address<br />

was the perfect venue to enjoy the enormous<br />

spread. It looked amazing, the variety, the<br />

colours and the quantities had everyone a gasp.<br />

There was a lot of pressure on our budding<br />

pastry chefs. And the result? Perfection.<br />

Definitely no evidence of any amateurs, with<br />

a fabulous line-up of traditional favourites<br />

including cheesecake (apparently the low fat<br />

type), rumballs (less the rum), caramel slice<br />

(for the authentic sweet tooth), scones (with<br />

loads of cream and jam) and the deadly mint<br />

slice (pure decadence), just to name a few.<br />

As everyone honed in on their favourite treats,<br />

we were entertained with a Charity Auction<br />

hosted by our Payroll Administrator (by week<br />

days) and wine maker extraordinaire (by<br />

weekends), Lilian Gordon.<br />

Lilian auctioned two bottles of Rubicon –<br />

Upper Goulburn – 2005 Chardonnay and two<br />

Lots of food left over even after everyone honed in on their favourite treats.<br />

The wines which were auctioned for the cause.<br />

bottles of Rubicon – Upper Goulburn – 2005<br />

Cabinet Sauvignon, from her Winery –<br />

Rubicon Estate.<br />

The proud owners (mostly from the<br />

Secretariat department) and monies donated<br />

are listed below:<br />

Rubicon – Chardonnay<br />

General Manager HR – Rod Walters<br />

$50; and Company Secretary –<br />

Bernard McInerney $50.<br />

Rubicon – Cabinet Sauvignon<br />

Personal Assistant to Company Secretary –<br />

Brigitte Waras Carstensen $60, Company<br />

Secretary – Bernard McInerney (just having<br />

too much fun) $150 – bought it, then donated<br />

it back into the auction, Consultant to the<br />

Secretariat – Ken Sleep (thought it was a<br />

bargain) $120.<br />

Then out of the blue, our IT Security Analyst<br />

Robert Rose just happened to have an Andrew<br />

Harris 2000 Cabernet Sauvignon Magnum<br />

which he, kindly and selflessly donated to the<br />

cause. It fetched another $150 by its proud<br />

new owner our Legal Manager Adam Martin.<br />

The event touched a few emotional cords with<br />

a lot of people at Corporate, leading to the<br />

generous contributions.<br />

“Thanks to the fabulous chefs, the generous<br />

purchasers, the kind donators (Robert Rose<br />

at the last minute), the energetic bidders, the<br />

volunteers who helped set up and clean the<br />

kitchen and everyone who turned up to<br />

support,” Chiara said.“And a huge thank you<br />

to Mr Paul Little for matching the monies<br />

raised – $1,080.”<br />

To read more about the event and how<br />

your money helps – log onto<br />

www.biggestmorningtea.com.au<br />

(Left to right) Standing: Bernard McInerney – Company Secretary; Brigitte Waras Carstensen – PA to Company<br />

Secretary; Robert Rose – IT Security Analyst; Chiara Lestuzzi – Head Office Accountant; Ken Sleep – Consultant and<br />

Adam Martin – Legal Manager. Seated: Rod Walters – GM HR and Lilian Gordon – Payroll Administrator.<br />

COMMUNITY


26<br />

COMMUNITY<br />

SPORT<br />

COMMUNITY<br />

Toll Assisting Brisbane Canoeing<br />

Brisbane Canoeing Inc recently celebrated<br />

the arrival of new equipment funded<br />

through the Queensland Government’s<br />

Gambling Community Benefit Fund for the<br />

purchase of kayaks,paddles and accessories.<br />

Single and double kayaks,paddles and heart rate<br />

monitors were purchased as well as a number of<br />

“Guppy” boats. These boats – a European<br />

design, are a small version of the single kayak<br />

which makes it easier for young children to learn<br />

to paddle with correct technique.<br />

Brisbane Canoeing received extra help from<br />

NQX who transported the Guppy boats from<br />

Perth. NQX Commercial Manager Mark<br />

Eisentrager, also a club member said, “Toll is<br />

very happy to assist the local community<br />

SPORT<br />

Toll Corporate Triathlon<br />

In February Toll Corporate fielded two teams in the Melbourne BP<br />

Ultimate BRW Corporate Triathlon.<br />

The event is held in each state in Australia over the period from January to<br />

April and comprises of three legs: a 300m swim, 10km bike and 4km run.<br />

With Melbourne attracting over 5,000 competitors it was an atmospheric<br />

day of great racing and plenty of entertainment.<br />

The weather was kind with a smooth sea for the swim leg, pity the other<br />

competitors were so determined to create choppy conditions.<br />

Both teams reported that the bike leg felt fast on the way out, but found<br />

out why at the turn around as they discovered that the fantastic tail wind<br />

was now a shocking head wind!<br />

The run leg would have been quite a pleasant jog by the beach, but after<br />

the swim and ride, all thoughts were on getting it over with and enjoying a<br />

well earned rest.<br />

Some of the Club members with the Guppies NQX kindly transported.<br />

through groups such as Brisbane Canoeing who<br />

provide so much opportunity for the children of<br />

the area.”<br />

Jonathan Clark, the club’s Coaching Coordinator,<br />

Toll Fast Courier Claims Victory<br />

Victorian Toll Fast bicycle courier Andrew<br />

Bell overcame exhaustion and a rugged Mt<br />

Majura track to claim a hard-fought victory<br />

in the 2007 Australian Solo 24 hour<br />

Mountain Bike Championships in Canberra.<br />

Andrew, who finished second in the<br />

championships last year, triumphed over 70<br />

riders including Australia’s best endurance<br />

specialists, to win Australia’s most gruelling 24<br />

hour mountain bike race at Innabaanya Guide<br />

Camp at Mt Majura pine forest during the<br />

Easter long-weekend.<br />

said, “This equipment will greatly enhance our<br />

junior program providing the latest in kayak<br />

design and a range of new equipment specifically<br />

designed for young paddlers in the 8-10 years<br />

age group.”<br />

All six competitors put in awesome efforts and a special mention to<br />

the Toll1 team who came 4th in the Corporate Mixed Transport and<br />

Logistics Category.<br />

This was the first year that Toll Corporate has entered the event and the<br />

participants are keen to be back next year stronger and fitter<br />

than ever.<br />

Mark Duque – Senior Tax Advisor (Toll 2); Bruno Carreto – Tax Advisor (Toll 2); Angela Hall –<br />

(Toll 1); Timothy Mann – Assistant Treasurer (Toll 2); Rod Walters – General Manager Human<br />

Resources (Toll 1) and Shaun Mooney – Divisional Commercial Manager (Toll 1).<br />

We at Toll Fast congratulate Andrew on his<br />

efforts, and look forward to his representation in<br />

the 24 hrs World Solo Championships in<br />

Monterey, California in October.<br />

More information about the race can be found<br />

on the web site: www.corc.asn.au/news/<br />

Andrew Bell (right) said, “It’s the best thing ever – I’ve<br />

been working towards this for three years and it was a<br />

bonus to win the national championships and represent<br />

Australia at the world championships.”


HEADING STAFF MILESTONES 27<br />

<strong>TOLL</strong> HEADING<br />

AUSTRALIA – CLUB 10<br />

Ben Royals,Toll Contract Logistics, Minchinbury, NSW<br />

Brian Miller,Toll Tasmania / Edwards Transport, Burnie,TAS<br />

Cavan Carr,Toll SPD, Welshpool, WA<br />

Daniel Blanch,Toll AutoLogistics, Wagga Wagga, NSW<br />

Darren Urquhart,Toll Contract Logistics, Archerfield, QLD<br />

David Gile,Toll Contract Logistics, Minchinbury, NSW<br />

David Zoldak, in2store, Knoxfield, VIC<br />

Donald Smith,Toll Contract Logistics, Archerfield, QLD<br />

Donato Uy, in2store, Altona, VIC<br />

Frank Imberti,Toll SPD, Kewdale, WA<br />

Geoffrey Gray,Toll AutoLogistics, Dry Creek, SA<br />

Glenn Mitchell,Toll Contract Logistics, Arndell Park, NSW<br />

Gregory Edwards, NQX Freight System, Mackay, QLD<br />

Heather Doody,Toll Tasmania / Edwards Transport, Port Melbourne, VIC<br />

Heikki Kahkonen,Toll AutoLogistics, Campbellfield, VIC<br />

James Turner,Toll Tasmania / Edwards Transport, Hobart,TAS<br />

Jean Sanstoupet, in2store, Knoxfield, VIC<br />

Judy Pinto,Toll Contract Logistics, Greenacre, NSW<br />

Justin Yeoman,Toll Contract Logistics, Kensington, VIC<br />

Kenneth Griffin,Toll Tasmania / Edwards Transport, Port Melbourne, VIC<br />

Kenneth Sandford,Toll AutoLogistics, Wagga Wagga, NSW<br />

Kevin Crisp,Toll Tasmania / Edwards Transport, Hobart,TAS<br />

Klaus Edinger, in2store, Yerrora, NSW<br />

Leonard Harriss,Toll AutoLogistics, Wagga Wagga, NSW<br />

Livia Crognale,Toll AutoLogistics, Campbellfield, VIC<br />

Lynette Gilmore,Toll AutoLogistics, Laverton North, VIC<br />

Mark Hodgson,Toll IPEC,Townsville, QLD<br />

Merrelyn Brown,Toll Resources,Tomago, NSW<br />

Michael Ashcroft,Toll IPEC, Chester Hill, NSW<br />

Narelle Kerr,Toll AutoLogistics, Laverton, VIC<br />

Nuccia Formica,Toll Tasmania / Edwards Transport, Port Melbourne, VIC<br />

Pamela Gilbert,Toll IPEC, Altona North, VIC<br />

Paul Daley,Toll Contract Logistics, Arndell Park, NSW<br />

Paul Pepyat,Toll AutoLogistics, Campbellfield, VIC<br />

Peter Brooks,Toll SPD, Welshpool, WA<br />

Peter Crosbie,Toll Contract Logistics, Morwell, VIC<br />

Peter Dolensky,Toll IPEC, Dry Creek, SA<br />

Philip Dunlop,Toll Contract Logistics, Arndell Park, NSW<br />

Raymond Kustreba,Toll IPEC, Moorebank, NSW<br />

Robert Azar,Toll Tasmania / Edwards Transport, Revesby, NSW<br />

Rowan Jones,Toll AutoLogistics, Wagga Wagga, NSW<br />

Samantha Green,Toll Australia <strong>Group</strong>, Archerfield, QLD<br />

Shane Morrison,Toll Liquid Distribution, Strathfield, NSW<br />

Terry McKenzie,Toll AutoLogistics, Wagga Wagga, NSW<br />

Tuan Tran,Toll AutoLogistics, Campbellfield, VIC<br />

William Robinson,Toll Tasmania / Edwards Transport, Launceston,TAS<br />

NEW ZEALAND – CLUB 10<br />

Bruce Kelly, Interislander, Picton, NZ<br />

David Waddilove, Rail Passenger Services, Upper Hutt, NZ<br />

Deane Smith,Toll Rail, Mt Maunganui, NZ<br />

Dylan Simmons,Toll Rail, Mt Maunganui, NZ<br />

Harry Smith, Interislander, Aratere, NZ<br />

Jackie Ransfield,Toll Rail, Murupara, NZ<br />

Jan Morehu, Rail Passenger Services, Wellington, NZ<br />

Kevin Gestro, Rail Passenger Services, Wellington, NZ<br />

Malcolm MacLeod,Toll Rail, Middleton, NZ<br />

Michael Marumaru,Toll Rail, Mt Maunganui, NZ<br />

Nadun Kithulagoda, Interislander, Wellington, NZ<br />

Nathan Rose,Toll Rail, Wellington, NZ<br />

Nicci Greenwood,Toll Tranzlink, Hamilton, NZ<br />

Nick Hide, Interislander, Picton, NZ<br />

Peter Witton,Toll Tranzlink, Southdown, NZ<br />

Shayne Waaka,Toll Rail, Mt Maunganui, NZ<br />

Steven Wilson,Toll Rail, Kawerau, NZ<br />

AUSTRALIA – CLUB 15<br />

Andrew Schreck,Toll Fast, Port Melbourne, VIC<br />

Barry Bass,Toll Tasmania / Edwards Transport, Port Melbourne, VIC<br />

Ben Picken,Toll QRX,Townsville, QLD<br />

Christopher Henry,Toll Tasmania / Edwards Transport, Port Melbourne, VIC<br />

Christopher Whitehead, NQX Freight System, Altona, VIC<br />

Clare Tolley,Toll SPD, Footscray, VIC<br />

David Gardiner,Toll <strong>Group</strong> Business Development, Chullora, NSW<br />

Douglas Giltrow,Toll Contract Logistics, Wingfield, SA<br />

James Heil,Toll QRX,Tennyson, QLD<br />

Jeffery Player,Toll AutoLogistics, Wagga Wagga, NSW<br />

John Danaher,Toll Refrigerated, Altona, VIC<br />

John Nicholson,Toll QRX,Tennyson, QLD<br />

Kenton Muller,Toll IPEC, Forrestfield, WA<br />

Lambro Petrevski,Toll Contract Logistics, Matraville, NSW<br />

Lyall Pearce,Toll IPEC, Forrestfield, WA<br />

Neil Pettiford,Toll Contract Logistics, Kensington, VIC<br />

Peter Walker,Toll Tasmania / Edwards Transport, Hobart,TAS<br />

Robert Broadbent,Toll Contract Logistics, Scorseby, VIC<br />

Rom Lipka,Toll QRX,Tennyson, QLD<br />

Ron Shaw,Toll QRX,Tennyson, QLD<br />

Stephen Delia,Toll SPD, Chullora, NSW<br />

William Neeves, NQX Freight System, Darwin, NT<br />

William Olive,Toll QRX,Tennyson, QLD<br />

NEW ZEALAND – CLUB 15<br />

Bev Garbutt,Toll Tranzlink, Dunedin, NZ<br />

David Bird, Interislander, Arahura, NZ<br />

Gail Tuhoro, Interislander, Wellington, NZ<br />

John Clark, Interislander, Kaitaki, NZ<br />

Karen MacDonald,Toll Rail, Stratford, NZ<br />

Raymond Cook, Interislander, Kaitaki, NZ<br />

Scott Phillips,Toll Rail, Hillside, NZ<br />

Stuart Hodges,Toll Rail. Dunedin, NZ<br />

AUSTRALIA – CLUB 20<br />

Andrew Schreck,Toll Fast, Port Melbourne, VIC<br />

Barbara Parton,Toll SPD, Welshpool, WA<br />

Barry Bishop, NQX Freight System, Hamilton, QLD<br />

Christopher Carrington, NQX Freight System, Hamilton, QLD<br />

Damien Edwards,Toll SPD, Regency Park, SA<br />

George Riabczenlo,Toll IPEC, Altona North, VIC<br />

Helen Capron,Toll SPD, Welshpool, WA<br />

James MacGregor,Toll QRX,Tennyson, QLD<br />

Jean Downing,Toll Australia <strong>Group</strong>, Archerfield, QLD<br />

Jill Walsh,Toll IPEC, Moorebank, NSW<br />

Justin Hayes,Toll Tasmania / Edwards Transport, Launceston,TAS<br />

Mark McHarg,Toll IPEC, Moorebank, NSW<br />

Peter Pavey,Toll IPEC, Altona North, VIC<br />

Rodney Crisp,Toll Tasmania / Edwards Transport, Burnie,TAS<br />

Rodney Lord, NQX Freight System,Toowoomba, QLD<br />

Roger Taylor,Toll Contract Logistics, Archerfield, QLD<br />

Ron Wilson,Toll SPD, Footscray, VIC<br />

Stuart Moore,Toll Tasmania / Edwards Transport, Launceston,TAS<br />

Wayne Borland,Toll IPEC, Moorebank, NSW<br />

William Gollan,Toll AutoLogistics, Hamilton, QLD<br />

NEW ZEALAND – CLUB 20<br />

Rick Proctor,Toll Rail, Wellington, NZ<br />

Todd Harbour, Rail Passenger Services, Wellington, NZ<br />

AUSTRALIA – CLUB 25<br />

Brett Sproule,Toll Tasmania / Edwards Transport, Hobart,TAS<br />

Charles Italia,Toll Tasmania / Edwards Transport, Port Melbourne, VIC<br />

Darryl Beckwith,Toll Refrigerated, Archerfield, QLD<br />

John Phillips, NQX Freight System, Mackay, QLD<br />

Michael Sullivan,Toll AutoLogistics, Wagga Wagga, NSW<br />

NEW ZEALAND – CLUB 25<br />

Andre Evans,Toll Rail, Whangarei, NZ<br />

Chris Duffell, Rail Passenger Services, Wellington, NZ<br />

Darryl Dodd,Toll Rail, Middleton, NZ<br />

Dilip Narasy,Toll Tranzlink, Wellington, NZ<br />

Heemi Hope,Toll Rail, Kawerau, NZ<br />

Jillo Shikongo,Toll Rail, Middleton, NZ<br />

Paul Teatai Ariki, Interislander, Wellington, NZ<br />

Peter Manson,Toll Rail, Middleton, NZ<br />

Steve Watson,Toll Rail, Lyttelton, NZ<br />

Tom Lyons,Toll Rail, Palmerston North, NZ<br />

Vic Maciulaitis,Toll Rail, Middleton, NZ<br />

Warren Chapman,Toll Rail, Middleton, NZ<br />

AUSTRALIA – CLUB 30<br />

Barry Smith,Toll IPEC, Richlands, QLD<br />

David Greeney,Toll IPEC, Altona North, VIC<br />

Des Carrodus,Toll SPD, Acacia Ridge, QLD<br />

John Wallis,Toll Tasmania / Edwards Transport, Hobart,TAS<br />

Kenneth Mepstead,Toll IPEC, Altona North, VIC<br />

Stacey Stanbridge,Toll SPD, Acacia Ridge, QLD<br />

Steven Fing,Toll IPEC, Moorebank, NSW<br />

NEW ZEALAND – CLUB 30<br />

Ashely Hunt,Toll Rail, Palmerston North, NZ<br />

Eric Tait,Toll Rail, Picton, NZ<br />

Gedi Grigaliunas,Toll Rail, Westfield, NZ<br />

Graeme Archer,Toll Rail, Palmerston North, NZ<br />

John Clarke,Toll Rail, Westfield, NZ<br />

Kim Burt,Toll New Zealand, Wellington, NZ<br />

Noel Wilcock,Toll Rail,Te Rapa, NZ<br />

Owen Christopher,Toll Rail, Westfield, NZ<br />

Paul Henry,Toll Rail, Dunedin, NZ<br />

Phil Gilchrist,Toll New Zealand, Woburn, NZ<br />

Ricky Kuka,Toll Rail, Mt Maunganui, NZ<br />

Telai Sefesi,Toll Rail,Takapuna, NZ<br />

Terry Stonham,Toll Rail,Te Rapa, NZ<br />

Warren Elliot,Toll Rail, Middleton, NZ<br />

AUSTRALIA – CLUB 35<br />

Cecil McGregor,Toll AutoLogistics, Hamilton, QLD<br />

NEW ZEALAND – CLUB 35<br />

Charlie Ogston, Rail Passenger Services, Christchurch, NZ<br />

Gary Carter, Rail Passenger Services, Upper Hutt, NZ<br />

Gene Tutemahurangi,Toll Rail, Mt Maunganui, NZ<br />

Malcolm Stone,Toll Corporate, Worburn, NZ<br />

Tony Batters,Toll Rail,Te Rapa, NZ<br />

William Wood, Interislander, Kaitaki, NZ<br />

NEW ZEALAND – CLUB 40<br />

Allan Fox,Toll Rail, Whangarei, NZ<br />

Anthony Mark,Toll Rail, Napier, NZ<br />

John Blackmore,Toll Rail, Picton, NZ<br />

Wayne Wenham,Toll Rail, Wenham, NZ<br />

STAFF MILESTONES


Toll <strong>Group</strong> is the<br />

Asian Region’s leading<br />

integrated logistics provider,<br />

operating an extensive network<br />

throughout Australia, Asia and<br />

New Zealand, delivering seamless,<br />

end-to-end, regional and global<br />

supply chain solutions.<br />

Editor<br />

Evelyn Papadopoulos, Corporate Marketing Communications Manager<br />

contact as per Head Office or e-mail tolltoday@toll.com.au<br />

Our Vision:<br />

To be the most successful provider<br />

of 'integrated total logistics solutions'<br />

to the Asian Region.<br />

Toll's access to strategic transport and<br />

infrastructure assets including: road fleets,<br />

shipping, warehousing, air freight capacity,<br />

ports and rail rolling stock, offers customers<br />

modal choice and flexibility in solving<br />

complex logistic demands.<br />

When these assets are combined with the<br />

latest in technology, operational expertise,<br />

flexible customer interfaces, excellent<br />

service delivery and innovative supply chain<br />

solutions, they drive best practice in supply<br />

chain management, and provide customers<br />

with reliability and cost competitiveness.<br />

Toll is continually expanding its service<br />

offerings to build operational diversity that<br />

presents customers with a range of fully<br />

integrated logistics solutions.<br />

Toll... The total logistics solution...<br />

Head Office<br />

Level 7, 380 St Kilda Road Melbourne 3004<br />

Telephone: + 61 3 9694 2888<br />

Designed by www.imagebound.com.au

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