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Spring 2008<br />

In this issue:<br />

<strong>Sequoia</strong> <strong>power</strong><br />

<strong>steering</strong> <strong>rack</strong> <strong>service</strong><br />

Match-mounting<br />

wheels and tires<br />

Oxygen sensor<br />

circuit diagnosis


OXYGEN SENSOR<br />

CIRCUIT DIAGNOSIS<br />

Taking a look at the 2005<br />

Land Cruiser, from circuit<br />

descriptions to inspection<br />

procedures to trouble<br />

codes — 4<br />

MATCH-MOUNTING<br />

WHEELS/TIRES<br />

A detailed description of phase<br />

matching, radial force variation,<br />

orders of vibration and correcting<br />

complaints — 14<br />

STAR Service News<br />

<strong>Toyota</strong>’s Support to Automotive Repair<br />

Editor: Roberta Ritter, <strong>Toyota</strong> Motor Sales, U.S.A., Inc.<br />

Content: Birchwood Automotive Group, Creston, Ohio<br />

Source: <strong>Toyota</strong> Service Manuals<br />

Design: Bobit Business Media, Uniontown, Ohio<br />

STAR departments<br />

Jerry Raskind letter — 3<br />

Back issues ordering — 21<br />

<strong>Toyota</strong> Topics — 30<br />

Dealer listings — 32<br />

POWER STEERING<br />

RACK SERVICE<br />

Servicing the 2005 <strong>Sequoia</strong><br />

from fluid bleeding to<br />

reassembly — 23<br />

Issue 120<br />

STAR Service News is a quarterly publication of <strong>Toyota</strong> Motor Sales, U.S.A., Inc. Editorial and circulation offices: <strong>Toyota</strong> Customer Services, STAR Program WC21, 19001 South Western Avenue,<br />

Torrance, CA 90509. Fax (310) 468-0913.<br />

STAR Service News is available through <strong>Toyota</strong> STAR Dealers and is also available by subscription. <strong>Toyota</strong> makes no warranty, expressed or implied, regarding the contents of this publication, nor should any be construed. All procedures, specifications<br />

and part numbers were in effect at the time of printing. <strong>Toyota</strong> reserves the right to change procedures and/or specifications at any time, without prior notice and without incurring any obligation. Articles and technical data contained in this<br />

publication are based in whole or in part on prior communications by <strong>Toyota</strong> to its dealers. FOR COMPLETE SPECIFICATIONS AND PROCEDURAL INFORMATION, PLEASE REFER TO THE APPROPRIATE REPAIR MANUAL. For part number changes,<br />

please contact your <strong>Toyota</strong> dealer.<br />

Copyright 2008 <strong>Toyota</strong> Motor Sales, U.S.A., Inc. Contents of this publication may not be reprinted without written permission. The <strong>Toyota</strong> name and logo and <strong>Toyota</strong> STAR name and logo are registered trademarks of <strong>Toyota</strong> Motor Corporation and may<br />

not be used in any manner without the prior written consent of <strong>Toyota</strong> Motor Sales, U.S.A., Inc.<br />

Caution: Vehicle servicing performed by untrained persons could result in serious injury to those persons or others.<br />

2 STAR Service News<br />

Spring 2008


It’s time for spring<br />

cleaning!<br />

S<br />

pring cleaning — a ritual or something you overlook? For<br />

some, it’s done with reckless abandon — rolling up sleeves<br />

and digging in, filling up boxes and trash bags and tossing<br />

everything that hasn’t been used or doesn’t have a purpose.<br />

For others, it’s a time to look around, tidy up a bit and carry on.<br />

Personally, I’m a bit in the middle — I wake up one morning and<br />

really clean out the garage, or my office and I feel pretty good<br />

about it! Whichever approach you take, it’s a good idea to take<br />

inventory from time to time and eliminate the things that have<br />

worn out their welcome.<br />

I don’t want to harp about the economy, but it does impact all<br />

of us. And a little spring cleaning may be in order. Some of us<br />

are driving less, spending less and putting off tasks when we<br />

can. As far as running a business is concerned, this can be a<br />

tricky time — we want to cut back to save a buck — but now’s<br />

the time to invest in your business wisely. Make sure your business<br />

is up-to-speed and is fully prepared to offer each and every<br />

customer the best value possible. You want to be sure that the<br />

parts you use are the most reliable and durable available, and that your technicians<br />

have the know-how to complete repairs as quickly as possible.<br />

The easiest way to provide all of that to your customers is to align yourself with a<br />

<strong>Toyota</strong> STAR dealer — they’re dedicated to getting you information and Genuine <strong>Toyota</strong><br />

parts quickly so you can get your customers back on the road. By using Genuine<br />

<strong>Toyota</strong> parts and performing quality repairs, you can offer your customers excellent<br />

value. The benefits of the <strong>Toyota</strong> STAR program — such as excellent dealer support,<br />

and sites like www.toyotapartsand<strong>service</strong>.com and www.techinfo.toyota.com as well<br />

as technical information found in STAR Service News, can keep your shop one step<br />

ahead.<br />

As always, we’re here for you. A slow economy means we have to think carefully<br />

about the value of the <strong>service</strong> we offer — and if there’s something we can add to our<br />

program to help you do your job better or more efficiently, let us know. We’re here<br />

to help you — if we’re doing it right, let me know. If we need to improve, tell me. I’m<br />

easy to reach at jerry_raskind@<strong>Toyota</strong>.com and I look forward to hearing from you.<br />

Best regards,<br />

Jerry Raskind<br />

Wholesale Development Manager, <strong>Toyota</strong> Motor Sales, U.S.A., Inc.<br />

Spring 2008<br />

STAR Service News 3


TOYOTA TECHNICAL<br />

2005 LAND CRUISER OXYGEN<br />

SENSOR CIRCUIT DIAGNOSIS<br />

From descriptions to trouble codes<br />

Throttle control motor<br />

and sensor<br />

Camshaft<br />

position sensor<br />

Ignition coil with igniter<br />

Mass air<br />

flow meter<br />

Engine coolant<br />

temperature sensor<br />

Crankshaft position<br />

sensor<br />

Knock sensor 2<br />

Heated oxygen sensor<br />

(Bank 2, Sensor1)<br />

Heated oxygen sensor<br />

(Bank 1, Sensor1)<br />

Injector<br />

ECM<br />

Knock sensor 1<br />

Engine room R/B and J/B:<br />

• Circuit opening relay<br />

• Fuel pump relay<br />

• EFI or ECD relay<br />

• Starter relay<br />

• EFI or ECD No. 1 fuse<br />

• ECTS fuse<br />

VSV for EVAP<br />

Combination meter<br />

VSV for CCV<br />

Fuel pump resister<br />

The Bank 1 and Bank 2, Sensor 1 locations are before the catalytic converters.<br />

DLC3<br />

Accelerator pedal assembly<br />

(Accelerator pedal position sensor)<br />

VSV for pressure<br />

switching valve<br />

Vapor pressure sensor<br />

Cowl side J/B LH:<br />

• STOP fuse<br />

• EFI or ECD No. 2 fuse<br />

Park/neutral position switch<br />

4 STAR Service News<br />

Spring 2008


OXYGEN SENSOR BANK<br />

LOCATIONS<br />

Bank 1 (B1) refers to the bank<br />

that includes cylinder No. 1 (cylinder<br />

No. 1 is located at the front of<br />

the engine’s left side).<br />

Bank 2 (B2) refers to the right<br />

Heat<br />

insulator<br />

Gasket<br />

Front<br />

exhaust pipe<br />

Heat<br />

insulator<br />

Ring<br />

Gasket<br />

Front exhaust pipe<br />

engine side (passenger side).<br />

Sensor 1 (S1) is located before<br />

the catalytic converters.<br />

Sensor 2 (S2) is located after the<br />

catalytic converters.<br />

Gasket<br />

Heat insulator<br />

Gasket<br />

Heated oxygen sensor<br />

(Bank 2, Sensor 2)<br />

Heated oxygen sensor<br />

(Bank 1, Sensor 2)<br />

Heat<br />

insulator<br />

Bank 1 and Bank 2, Sensor 2 locations are after the catalytic converters.<br />

Ring<br />

Ring<br />

Ring<br />

Gasket<br />

Spring 2008 STAR Service News<br />

TWC<br />

TOYOTA TECHNICAL<br />

Clamp<br />

Center exhaust pipe<br />

CIRCUIT DESCRIPTION<br />

In order to obtain a high purification<br />

rate for the CO, HC and Nox<br />

components of the exhaust gas,<br />

a three-way catalytic converter is<br />

used. For the most efficient use<br />

of the three-way converter, the<br />

Ring<br />

Ring<br />

Tailpipe<br />

No.2 front<br />

exhaust pipe<br />

Gasket<br />

Gasket<br />

Heat<br />

insulator<br />

5


TOYOTA TECHNICAL<br />

Cover<br />

Heated oxygen sensors feature a heating element inside the core of the electrode, allowing faster and<br />

more accurate monitoring of the air/fuel ratio. The ECM provides a pulse width modulated control circuit<br />

to adjust current through the heater.<br />

air/fuel ratio must be precisely<br />

controlled to maintain as close to<br />

an ideal (stoichiometric) ratio as<br />

possible.<br />

The heated oxygen sensor’s<br />

output voltage is able to change<br />

suddenly (more responsive) when<br />

the air/fuel ratio is very close to<br />

this stoichiometric ideal. This detects<br />

the oxygen concentration in<br />

the exhaust gas and provides the<br />

electronic control module (ECM)<br />

with a more timely feedback in the<br />

effort to control the air/fuel ratio.<br />

When the air/fuel ratio becomes<br />

lean, the oxygen concentration<br />

in the exhaust gas increases, and<br />

the heated oxygen sensor informs<br />

the ECM of this lean condition<br />

(less than 0.45V). When the air/<br />

fuel ratio becomes richer than the<br />

stoichiometric ideal, the oxygen<br />

concentration in the exhaust gas<br />

is reduced and the heated oxygen<br />

sensor informs the ECM by<br />

producing more than 0.45V. The<br />

ECM uses this lean/rich (lower/<br />

higher voltage signal) information<br />

to determine if the air/fuel ratio<br />

is rich or lean and, in turn, adjusts<br />

the injection time accordingly in<br />

Atmosphere<br />

Exhaust gas<br />

Housing<br />

Platinum electrode<br />

Solid electrolyte<br />

(zirconia element)<br />

Platinum electrode<br />

Heater<br />

Coating (ceramic)<br />

an effort to maintain the ideal air/<br />

fuel ratio.<br />

However, if a malfunction of the<br />

heated oxygen sensor causes the<br />

output of abnormal voltage, the<br />

ECM may not be able to perform<br />

accurate air/fuel ratio control. The<br />

heated oxygen sensors include a<br />

heater which heats the zirconia<br />

element. The heater is controlled<br />

by the ECM. When the air intake<br />

volume is low (low exhaust gas<br />

temperature), current flows to<br />

the heater to heat the oxygen<br />

sensor(s) for quicker and accurate<br />

oxygen concentration detection.<br />

The sensing portion of the heated<br />

oxygen sensor has a zirconia<br />

element which is used to detect<br />

oxygen concentration in the<br />

exhaust gas. If the zirconia element<br />

is at the proper temperature<br />

and the difference of the oxygen<br />

concentration between the inside<br />

and outside surface of the sensor<br />

is large, the zirconia element will<br />

generate voltage signals. In order<br />

to increase the oxygen concentration<br />

detecting capacity in the<br />

zirconia element, the ECM supplements<br />

the heat from the exhaust<br />

Output voltage<br />

Ideal air/fuel mixture<br />

Richer - air/fuel ratio - Leaner<br />

with heat from a heating element<br />

inside the sensor.<br />

When current in the sensor is<br />

outside of the standard operating<br />

range, the ECM interprets this as<br />

a fault in the heated oxygen sensor<br />

and sets a DTC. For example,<br />

the ECM will set a high current<br />

DTC if the current in the sensor<br />

is greater than 2.0 amps when<br />

the heater is off. Similarly, the<br />

ECM will set a low current DTC if<br />

the current is less than 0.25 amp<br />

when the heater is on.<br />

The inner surface of the sensor<br />

element is exposed to outside air.<br />

The outer surface of the sensor<br />

element is exposed to exhaust<br />

gas. The sensor element is made<br />

of platinum-coated zirconia and<br />

includes an integrated heating<br />

element. The heated oxygen sensor’s<br />

output voltage changes suddenly<br />

in the vicinity of the ideal<br />

air/fuel ratio. The heated oxygen<br />

sensor generates output voltage<br />

between 0V and 1.0V in response<br />

to the oxygen concentration in<br />

the exhaust gas mix. When the<br />

output voltage of the heated oxygen<br />

sensor is 0.55V or more, the<br />

6 STAR Service News<br />

Spring 2008


ECM judges that the air/fuel ratio<br />

is rich. When output voltage is<br />

0.4V or less, the ECM judges that<br />

the mixture is lean. Under normal<br />

conditions, the output voltage<br />

from the heated oxygen sensor<br />

alternates rich and lean periodically.<br />

If the heated oxygen sensor<br />

outputs a rich signal or lean<br />

signal on a constant basis, or if<br />

the heated oxygen sensor cannot<br />

output enough voltage to reach<br />

the minimum specification, the<br />

ECM interprets this as a malfunction<br />

in the heated oxygen sensor<br />

and sets a DTC.<br />

The vehicle is equipped with<br />

two heated oxygen sensors for<br />

each engine bank. One is mounted<br />

upstream from the three-way<br />

catalytic converter (Sensor 1), and<br />

one is mounted downstream from<br />

the catalytic converter (Sensor 2).<br />

The catalyst efficiency monitor<br />

compares Sensor 1 and Sensor 2<br />

Waveform of<br />

heated oxygen sensor<br />

(before catalyst)<br />

Waveform of<br />

heated oxygen sensor<br />

(before catalyst)<br />

signals in order to calculate the<br />

converter’s ability to store oxygen<br />

in the exhaust stream. During<br />

normal operation, the three-way<br />

catalytic converter stores and<br />

releases oxygen as needed. This<br />

results in low oxygen variations in<br />

the Sensor 2 exhaust stream.<br />

TYPICAL MALFUNCTION<br />

THRESHOLDS<br />

P0031, P0037, P0051, P0057<br />

(low current): Heated oxygen<br />

sensor heater current is less than<br />

0.25 amp (at 0.3 seconds after the<br />

heater is on).<br />

P0032, P0038, P0052, P0058<br />

(high current): Heated oxygen sensor<br />

heater current is more than 2.0<br />

amps (while heater is off).<br />

COMPONENT<br />

OPERATING RANGE<br />

The heated oxygen sensor<br />

heater current standard value is<br />

Normal catalyst<br />

Abnormal catalyst<br />

TOYOTA TECHNICAL<br />

0.4 to 1.0 amp (when the engine<br />

has been warmed up, with engine<br />

idling or when battery voltage is<br />

11 to 14 V).<br />

CHECKING RESISTANCE<br />

OF A HEATED OXYGEN<br />

SENSOR HEATER<br />

Disconnect the H5, H6, H7 or H8<br />

heated oxygen sensor connector<br />

and, using an ohmmeter, measure<br />

resistance between the terminals<br />

of the sensor as follows:<br />

HT (H5-1) - +B (H5-2)<br />

11 to 16 ohms (68 degrees F)<br />

HT (H6-1) - +B (H6-2)<br />

11 to 16 ohms (68 degrees F)<br />

HT (H7-1) - +B (H7-2)<br />

11 to 16 ohms (68 degrees F)<br />

HT (H8-1) - +B (H8-2<br />

11 to 16 ohms (68 degrees F)<br />

Waveform of<br />

heated oxygen sensor<br />

(after catalyst)<br />

Waveform of<br />

heated oxygen sensor<br />

(after catalyst)<br />

The three-way catalytic converter stores and releases oxygen as needed. As a result, there should be a<br />

difference between Sensor 1 and Sensor 2 data during operation.<br />

Spring 2008 STAR Service News<br />

7


TOYOTA TECHNICAL<br />

Components side:<br />

Bank 1, Sensor 1; Bank 2, Sensor 1<br />

Bank 1, Sensor 2; Bank 2, Sensor 2<br />

Check resistance of a heated oxygen<br />

sensor heater at its connector<br />

as shown.<br />

INSPECTION<br />

PROCEDURE<br />

(Using the <strong>Toyota</strong> hand-held<br />

tester.)<br />

The trouble area may be narrowed<br />

down by performing the<br />

ACTIVE TEST for A/F Control.<br />

Connect the hand-held tester to<br />

the DLC3. Start the engine and<br />

allow it to warm up with engine<br />

speed at 2,500 rpm for about 90<br />

seconds. Select the item DIAG-<br />

NOSIS/ENHANCED OBD II/ACTIVE<br />

TEST/AF CONTROL. Perform A/F<br />

CONTROL with the engine in an<br />

idle condition (press the right or<br />

left button).<br />

The heated oxygen sensor<br />

should react in accordance with<br />

an increase or decrease of fuel<br />

injection volume:<br />

+25% -> rich output: more than<br />

0.5V<br />

-12.5% -> lean output: less than<br />

0.4V<br />

Note that there may be a fewsecond<br />

delay for Sensor 1 (front<br />

sensor) output, and there may be<br />

about a 20-second delay for Sensor<br />

2 (rear sensor) output.<br />

The following A/F CONTROL<br />

procedure enables the technician<br />

to check and graph the voltage<br />

output of the heated oxygen sensors<br />

(Sensors 1 and 2).<br />

For displaying the graph indication,<br />

enter ACTIVE TEST/A/F<br />

CONTROL/USER DATA, then select<br />

O2S B1S1 and O2S B1S2 by press-<br />

TESTER CONDITION SPECIFIED CONDITION<br />

OX (H5-3) - OX1A (E6-23) Below 1 ohm<br />

HT (H5-1) - HT1A (E6-4) Below 1 ohm<br />

OX (H6-3 - OX1B (E6-29) Below 1 ohm<br />

HT (H6-1) - HT1B (E6-5) Below 1 ohm<br />

OX (H7-3) - OX2A (E6-22) Below 1 ohm<br />

HT (H7-1) - HT2A (E6-33) Below 1 ohm<br />

OX (H8-3) - OX2B (E6-21) Below 1 ohm<br />

HT (H8-1) - HT2B (E6-25) Below 1 ohm<br />

OX (H5-3) OR OX1A (E6-23) - BODY GROUND 10 kohm or higher<br />

HT (H5-1) OR HT1A (E6-4) - BODY GROUND 10 kohm or higher<br />

OX (H6-3) OR OX1B (E6-29) - BODY GROUND 10 kohm or higher<br />

HT (H6-1) OR HT1B (E6-5) - BODY GROUND 10 kohm or higher<br />

OX (H7-3) OR OX2A (E6-22) - BODY GROUND 10 kohm or higher<br />

HT (H7-1) OR HT2A (E6-33) - BODY GROUND 10 kohm or higher<br />

OX (H8-3) OR OX2B (E6-21) - BODY GROUND 10 kohm or higher<br />

HT (H8-1) OR HT2B (E6-25) - BODY GROUND 10 kohm or higher<br />

ing the YES button, and push the<br />

ENTER button before pressing the<br />

F4 button.<br />

If the engine is short on fuel, the<br />

air/fuel ratio becomes lean, and<br />

heated oxygen sensor DTCs will<br />

be recorded (and the MIL light<br />

illuminates).<br />

If different DTCs related to different<br />

systems that use terminal<br />

E2 as the ground terminal are<br />

output at the same time, terminal<br />

E2 may be open.<br />

Read freeze frame data using<br />

the hand-held tester. Freeze<br />

frame data records the engine<br />

conditions when a malfunction<br />

is detected. When troubleshooting,<br />

it’s useful for determining<br />

whether the vehicle was running<br />

or stopped, if the engine was<br />

warmed up or not, if the air/fuel<br />

ratio was lean or rich, etc., at the<br />

time of the malfunction.<br />

A high heated oxygen sensor<br />

(Sensor 1) voltage of 0.5V or<br />

greater could be caused by a rich<br />

air/fuel mixture. Check for conditions<br />

that would cause the engine<br />

to run rich.<br />

A low heated oxygen sensor<br />

(Sensor 1) voltage of 0.4V or less<br />

could be caused by a lean air/fuel<br />

mixture. Check for conditions that<br />

would cause the engine to run lean.<br />

NOTE: Other codes (aside from<br />

DTC P0130, P0150, P2195, P 2197,<br />

P2196 or P2198) may be present.<br />

If so, perform troubleshooting for<br />

those DTCs first.<br />

Check for open and short in the<br />

harness and connector between<br />

the ECM and the heated oxygen<br />

sensor. Disconnect the H5, H6, H7<br />

or H8 heated oxygen sensor connector.<br />

Disconnect the E6 ECM<br />

8 STAR Service News<br />

Spring 2008


Components side:<br />

Bank 1, Sensor 1; Bank 2, Sensor 1<br />

Bank 1, Sensor 2; Bank 2, Sensor 2<br />

ECM connector<br />

Check for open and short in the<br />

harness and connector between<br />

the ECM and the heated oxygen<br />

sensors.<br />

connector. Measure the resistance<br />

between the wire harness side<br />

connectors.<br />

Oxygen sensor output voltage (V)<br />

Slow slope condition<br />

DIAGNOSTIC<br />

TROUBLE CODES<br />

DTC numbers P0031, P0037,<br />

P0051 and P0057 indicate that<br />

heater current is 0.25 amp or less<br />

when the heater operates with<br />

more than 10.5 V positive battery<br />

voltage.<br />

DTC numbers P0032, P0038,<br />

P0052 and P0058 indicate that<br />

when the heater operates, heater<br />

current exceeds 2.0 amps.<br />

DTC P0031<br />

Oxygen sensor heater control<br />

circuit low (Bank 1, Sensor 1).<br />

TROUBLE AREA<br />

Open in the heater circuit of<br />

heated oxygen sensor, oxygen<br />

sensor heater, EFI or ECD relay,<br />

ECM.<br />

DTC P0032<br />

Oxygen sensor heater control<br />

circuit high (Bank 1, Sensor 1).<br />

TROUBLE AREA<br />

Short in heater circuit of heated<br />

oxygen sensor, heated oxygen<br />

sensor heater, EFI or ECD relay,<br />

ECM.<br />

Lean to rich time<br />

Lean to rich / Rich to lean time definition<br />

Oxygen sensor output voltage during lean/rich and rich/lean intervals.<br />

Spring 2008 STAR Service News<br />

Rich<br />

Lean<br />

Rich to lean time<br />

TOYOTA TECHNICAL<br />

DTC P0037<br />

Oxygen sensor heater control<br />

circuit low (Bank 1, Sensor 2).<br />

TROUBLE AREA<br />

Open in heater circuit of heated<br />

oxygen sensor, oxygen sensor<br />

heater, EFI or ECD relay, ECM.<br />

DTC P0038<br />

Oxygen sensor heater control<br />

circuit high (Bank 1, Sensor 2).<br />

TROUBLE AREA<br />

Short in heater circuit of heated<br />

oxygen sensor, oxygen sensor<br />

heater, EFI or ECD relay, ECM.<br />

DTC P0051<br />

Oxygen sensor heater control<br />

circuit low (Bank 2, Sensor 1).<br />

TROUBLE AREA<br />

Open in heater circuit of heated<br />

oxygen sensor, oxygen sensor<br />

heater, EFI or ECD relay, ECM.<br />

DTC P0052<br />

Oxygen sensor heater control<br />

circuit high (Bank 2, Sensor 1).<br />

TROUBLE AREA<br />

Short in heater circuit of heated<br />

oxygen sensor, oxygen sensor<br />

heater, EFI or ECD relay, ECM.<br />

Time<br />

9


TOYOTA TECHNICAL<br />

DTC P0057<br />

Oxygen sensor heater control<br />

circuit low (Bank 2, Sensor 2).<br />

TROUBLE AREA<br />

Open in heater circuit of heated<br />

oxygen sensor, oxygen sensor<br />

heater, EFI or ECD relay, ECM.<br />

DTC P0058<br />

Oxygen sensor heater control<br />

circuit high (Bank 2, Sensor 2).<br />

TROUBLE AREA<br />

Short in heater circuit of heated<br />

oxygen sensor, oxygen sensor<br />

heater, EFI or ECD relay, ECM.<br />

DTC P0130<br />

Oxygen sensor circuit (Bank 1,<br />

Sensor 1).<br />

(Output voltage of heated oxygen<br />

sensor remains at 0.4V or more, or<br />

0.55V or less, during idling, with<br />

engine warmed up.)<br />

TROUBLE AREA<br />

Open or short in heated oxygen<br />

sensor circuit, heated oxygen<br />

sensor, oxygen sensor heater, EFI<br />

or ECD relay, air induction system,<br />

fuel pressure, injector, ECM.<br />

DTC P0133<br />

Oxygen sensor circuit<br />

slow response<br />

(Bank 1, Sensor 1.)<br />

TROUBLE AREA<br />

Open or short in<br />

heated oxygen<br />

sensor circuit,<br />

heated oxygen<br />

sensor, oxygen<br />

sensor heater, EFI<br />

or ECD relay, air<br />

induction system,<br />

fuel pressure, injector,<br />

ECM.<br />

DTC P0134<br />

Oxygen sensor<br />

circuit no activity<br />

detected (Bank 1,<br />

Sensor 1).<br />

TROUBLE AREA<br />

Open or short in<br />

heated oxygen<br />

sensor circuit,<br />

heated oxygen<br />

sensor, oxygen<br />

sensor heater, EFI<br />

or ECD relay, air<br />

induction system,<br />

fuel pressure, PCV<br />

hose connection,<br />

PCV valve and hose, injector, gas<br />

leakage in exhaust system, PCV<br />

piping, ECM.<br />

DTC P0136<br />

Oxygen sensor circuit malfunction<br />

(Bank 1, Sensor 2).<br />

TROUBLE AREA<br />

Open or short in heated oxygen<br />

sensor circuit, heated oxygen sensor,<br />

oxygen sensor heater, EFI or<br />

ECD relay.<br />

DTC P0150<br />

Oxygen sensor circuit (Bank 2,<br />

Sensor 1).<br />

(Output voltage of heated oxygen<br />

sensor remains at 0.4V or more, or<br />

0.55V or less, during idling, with<br />

engine warmed up.)<br />

TROUBLE AREA<br />

Open or short in heated oxygen<br />

sensor circuit, heated oxygen<br />

sensor, oxygen sensor heater, EFI<br />

or ECD relay, air induction system,<br />

fuel pressure, injector, ECM.<br />

DTC P0153<br />

Oxygen sensor circuit slow response<br />

(Bank 2, Sensor 1).<br />

TROUBLE AREA<br />

Open or short in heated oxygen<br />

sensor circuit, heated oxygen<br />

sensor, oxygen sensor heater, EFI<br />

or ECD relay, air induction system,<br />

fuel pressure, injector, ECM.<br />

DTC P0154<br />

Oxygen sensor circuit no activity<br />

detected (Bank 2, Sensor 1).<br />

TROUBLE AREA<br />

Open or short in heated oxygen<br />

sensor circuit, heated oxygen<br />

sensor, oxygen sensor heater, EFI<br />

or ECD relay, air induction system,<br />

fuel pressure, PCV hose connec-<br />

10 STAR Service News<br />

Spring 2008


tion, PCV valve and hose, injector,<br />

gas leakage in exhaust system,<br />

PCV piping, ECM.<br />

DTC P0156<br />

Oxygen sensor circuit malfunction<br />

(Bank 2, Sensor 2).<br />

TROUBLE AREA<br />

Open or short in heated oxygen<br />

sensor circuit, heated oxygen sensor,<br />

oxygen sensor heater, EFI or<br />

ECD relay.<br />

DTC P0171<br />

System too lean (Bank 1).<br />

TROUBLE AREA<br />

Air induction system, injector<br />

blockage, mass airflow meter,<br />

engine coolant temperature sensor,<br />

fuel pressure, gas leakage in<br />

exhaust system, open or short<br />

in heated oxygen sensor circuit<br />

(Bank 1, Sensor 1), heated oxygen<br />

sensor (Bank 1, Sensor 1), oxygen<br />

sensor heater, EFI or ECD relay,<br />

PCV piping, ECM.<br />

DTC P0172<br />

System too rich (Bank 1).<br />

TROUBLE AREA<br />

Injector leakage or blockage,<br />

mass airflow meter, engine coolant<br />

temperature sensor, ignition<br />

system, fuel pressure, gas leakage<br />

in exhaust system, open or short<br />

in heated oxygen sensor circuit<br />

(Bank 1, Sensor 1), heated oxygen<br />

sensor (Bank 1, Sensor 1), ECM.<br />

DTC P0174<br />

System too lean (Bank 2).<br />

TROUBLE AREA<br />

Air induction system, injector<br />

blockage, mass airflow meter,<br />

engine coolant temperature sensor,<br />

fuel pressure, gas leakage in<br />

exhaust system, open or short<br />

in heated oxygen sensor circuit<br />

(Bank 2, Sensor 1), heated oxygen<br />

sensor (Bank 2, Sensor 1), oxygen<br />

sensor heater, EFI or ECD relay,<br />

PCV piping, ECM.<br />

DTC P0175<br />

System too rich (Bank 2).<br />

TROUBLE AREA<br />

Injector leakage/blockage, mass<br />

airflow meter, engine coolant<br />

temperature sensor, ignition<br />

system, fuel pressure, gas leakage<br />

in exhaust system, open or short<br />

in heated oxygen sensor circuit<br />

(Bank 2, Sensor 1), heated oxygen<br />

sensor (Bank 2, Sensor 1), ECM.<br />

DTC P0420<br />

Catalyst system efficiency below<br />

threshold (Bank 1).<br />

TROUBLE AREA<br />

Gas leakage in exhaust system,<br />

heated oxygen sensor (Bank 1,<br />

Sensors 1, 2), three-way catalytic<br />

converter.<br />

DTC P0430<br />

Catalyst system efficiency below<br />

threshold (Bank 2).<br />

TROUBLE AREA<br />

Gas leakage in exhaust system,<br />

heated oxygen sensor (Bank 2,<br />

Sensors 1, 2), three-way catalytic<br />

converter.<br />

DTC P2195<br />

Oxygen sensor signal stuck lean<br />

(Bank 1, Sensor 1).<br />

(Output voltage of heated oxygen<br />

sensor remains at 0.55V or<br />

less, during idling after engine is<br />

warmed up.)<br />

TROUBLE AREA<br />

Open or short in heated oxygen<br />

Spring 2008 STAR Service News<br />

TOYOTA TECHNICAL<br />

sensor circuit, heated oxygen<br />

sensor, oxygen sensor heater, EFI<br />

or ECD relay, air induction system,<br />

fuel pressure, injector, ECM.<br />

DTC P2196<br />

Oxygen sensor signal stuck rich<br />

(Bank 1, Sensor 1).<br />

(Output voltage of heated oxygen<br />

sensor remains at 0.4V or<br />

more, during idling with engine<br />

warmed up.)<br />

TROUBLE AREA<br />

Open or short in heated oxygen<br />

sensor circuit, heated oxygen<br />

sensor, oxygen sensor heater, EFI<br />

or ECD relay, air induction system,<br />

fuel pressure, injector, ECM.<br />

DTC P2197<br />

Oxygen sensor signal stuck lean<br />

(Bank 2, Sensor 1).<br />

(Output voltage of heated oxygen<br />

sensor remains at 0.55V or<br />

less, during idling after engine is<br />

warmed up.)<br />

TROUBLE AREA<br />

Open or short in heated oxygen<br />

sensor circuit, heated oxygen<br />

sensor, oxygen sensor heater, EFI<br />

or ECD relay, air induction system,<br />

fuel pressure, injector, ECM.<br />

DTC P2198<br />

Oxygen sensor signal stuck rich<br />

(Bank 2, Sensor 1).<br />

(Output voltage of heated oxygen<br />

sensor remains at 0.4V or<br />

more, during idling with engine<br />

warmed up.)<br />

TROUBLE AREA<br />

Open or short in heated oxygen<br />

sensor circuit, heated oxygen<br />

sensor, oxygen sensor heater, EFI<br />

or ECD relay, air induction system,<br />

fuel pressure, injector, ECM. ★<br />

11


TOYOTA TECHNICAL<br />

PHASE MATCHING<br />

Often referred to as “match<br />

mounting,” phase matching involves<br />

mounting the tire onto the<br />

wheel to align the tire’s point of<br />

maximum dynamic runout (radial<br />

force variation, or RFV) with the<br />

wheel’s point of minimum radial<br />

runout.<br />

<strong>Toyota</strong> tires and wheels are<br />

factory assembled to minimize<br />

MATCH-MOUNTING<br />

WHEELS/TIRES<br />

Chasing vibrational complaints<br />

the effects of RFV. All <strong>OEM</strong> wheel<br />

assemblies are phase matched to<br />

align the tire’s point of maximum<br />

RFV to the wheel’s point of minimum<br />

RFV.<br />

The tire’s maximum RFV is<br />

generally indicated by a red<br />

dot on the tire sidewall. During<br />

mounting, this red dot should be<br />

aligned with the white dot on an<br />

<strong>OEM</strong> steel wheel (the white dot<br />

A red dot on the tire sidewall indicates the tire’s point of maximum<br />

radial force variation. Always align a red dot on the tire with<br />

a white dot on the wheel, or with the wheel’s valve position.<br />

indicates the wheel’s minimum<br />

radial runout point). On alloy<br />

wheels, the tire’s red dot should<br />

be aligned with the valve stem, as<br />

the valve stem area is the <strong>Toyota</strong><br />

wheel’s point of minimum radial<br />

runout. Note that the tire may<br />

also feature a yellow dot, which<br />

indicates the tire’s point of least<br />

weight. This dot may be referenced<br />

during balancing issues.<br />

<strong>Toyota</strong> emphasizes that even if<br />

dynamic wheel balance is correct,<br />

misalignment of the red dot may<br />

likely result in a vibration complaint.<br />

On <strong>Toyota</strong> <strong>OEM</strong> tires and<br />

wheels, always align the tire’s red<br />

dot to the wheel’s white dot (or<br />

valve stem, in the case of a <strong>Toyota</strong><br />

alloy wheel).<br />

NOTE: If the vehicle has been<br />

fitted with aftermarket alloy<br />

wheels, it is possible that the<br />

valve stem location may not<br />

indicate the wheel’s point of<br />

minimum radial runout. This is<br />

because some aftermarket alloy<br />

wheels may have been designed<br />

to locate the valve stem in a visually<br />

appealing location, instead of<br />

at the point of minimum runout.<br />

RADIAL FORCE<br />

VARIATION (RFV)<br />

There are two types of radial<br />

runout — runout deviation that<br />

can be measured statically and<br />

that which may only show itself<br />

14 STAR Service News<br />

Spring 2008


under dynamic conditions —<br />

when the tire runs with a load.<br />

Static runout, as we noted earlier,<br />

refers to a high spot on the tire,<br />

a physical characteristic that can<br />

be measured with no load placed<br />

on the tire. Radial force variation,<br />

however, refers to a runout<br />

condition that only occurs when<br />

the tire runs at speed, under load,<br />

due to variations in construction<br />

stiffness.<br />

When a tire’s contact patch<br />

meets the road surface, its sidewall<br />

flexes, absorbing road forces,<br />

much like a spring. The rigidity of<br />

the tire’s sidewall varies slightly<br />

along the tire’s circumference.<br />

The variation in sidewall rigidity is<br />

caused by tire construction differences,<br />

material distribution and<br />

radial runout.<br />

All tires are manufactured with<br />

a degree of RFV, simply due to<br />

manufacturing tolerances, and in<br />

most cases, these slight variations<br />

don’t cause a problem. However,<br />

excessive radial force variation<br />

will cause the axle’s spindle to<br />

deflect upwards as the tire’s stiffest<br />

area meets the road surface.<br />

This force results in a wheel tramp<br />

vibration.<br />

If excessive RFV is determined<br />

to be the problem (after verifying<br />

that the source of the vibration is<br />

not caused by wheel balance, tire,<br />

hub or axle runout, or suspension<br />

and <strong>steering</strong> component wear),<br />

the only solution is to replace the<br />

tire.<br />

Radial force variation is sonamed<br />

because the radius of the<br />

tire varies according to vehicle<br />

speed and load. Of course, any<br />

tire, because of its compliance,<br />

will slightly vary in radius at<br />

the load spot during operation.<br />

Although a “radial force” might<br />

be the result of a runout area that<br />

is pronounced enough to affect<br />

the tire’s impact on the road, a<br />

radial “force variation” may occur<br />

if the tire has appreciably different<br />

“soft” spots and “stiff” spots<br />

in the carcass and/or tread or in<br />

the sidewall construction. Given<br />

the high quality control processes<br />

used by today’s tire makers, it’s<br />

rare that a force variation problem<br />

will occur, but when it does, it can<br />

be a tricky demon to chase.<br />

Even though no problems<br />

may be found as the tire rotates<br />

on the balancer, when the tire<br />

experiences a load, the transition<br />

of the harder and softer sections<br />

of the tire may create a series of<br />

harmonic vibrations as the tire<br />

contacts and leaves the road surface.<br />

Depending on conditions,<br />

this harmonic may occur once per<br />

revolution of the tire, or it may<br />

occur in a series of multiple vibrations<br />

per revolution. It’s possible<br />

that this phenomenon may vary<br />

Valve stem<br />

Spring 2008 STAR Service News<br />

TOYOTA TECHNICAL<br />

according to changes in tire pressure,<br />

vehicle speed, individual tire<br />

load and the road surface conditions,<br />

all of which may serve to<br />

reduce and/or amplify the vibration<br />

problem. In other words, the<br />

vibration that the driver feels may<br />

not occur with any one rate of<br />

speed, or on any one road surface,<br />

because the problem may appear<br />

only under a specific combination<br />

of these variables.<br />

If a tire/wheel will not balance<br />

properly, or if a vibration exists after<br />

a successful balance job, don’t<br />

automatically blame the tire. If<br />

you haven’t checked the hub and<br />

wheel for runout, you may be<br />

jumping to conclusions. If, however,<br />

all balance, static runout and<br />

chassis parts variables have been<br />

exhausted, then it may be time<br />

to suspect a radial force variation<br />

problem.<br />

In order to check for and attempt<br />

to actually verify a dynamic<br />

radial runout condition, a spinbalancer<br />

with a built-in load roller<br />

is recommended. This type of<br />

balance machine places a load<br />

Valve stem<br />

The red dot on a tire sidewall (of an <strong>OEM</strong> tire) indicates the tire’s position<br />

of maximum radial force variation. During tire mounting, this<br />

point can be aligned with the wheel’s white dot (on steel wheels)<br />

or the valve stem location on alloy wheels. If a yellow dot is present<br />

on the tire, this indicates the tire’s point of least weight. In order to<br />

minimize RFV, align the red dot to the wheel’s white dot or to the<br />

valve stem.<br />

15


(which attempts to simulate road<br />

load) onto the tire as it’s spun,<br />

while monitoring and recording<br />

variances of runout. If load variation<br />

is found, this may be corrected<br />

to an acceptable state via<br />

balancing weights, or in extreme<br />

cases, it may verify that the tire<br />

should be replaced.<br />

THE DYNAMIC EFFECT<br />

OF RFV<br />

A minimum range of between<br />

.3 to .5 ounce (7-14 grams) of<br />

imbalance is usually enough for<br />

the average motorist to notice an<br />

imbalance-induced vibration. If a<br />

vehicle is sensitive enough to exhibit<br />

noticeable vibration at only<br />

.3 - .5 ounces of imbalance, that<br />

same amount of vibration may be<br />

present with as little as 10 to 15<br />

pounds of radial force variation,<br />

which (although hard to believe)<br />

can be caused by as little as .010<br />

inch - .015 inch of loaded radial<br />

runout. Using this as an example,<br />

it’s easy to see how loaded runout<br />

Stiff<br />

spot<br />

TOYOTA TECHNICAL<br />

The tire’s flexible sidewall serves<br />

as the first, or initial, “spring” in<br />

the vehicle’s suspension. Excessive<br />

variations in sidewall stiffness/flexibility<br />

can result in a<br />

vibration complaint as a result of<br />

dynamic radial runout, or radial<br />

force variation.<br />

A yellow dot on the tire indicates the tire’s point of least weight. If no<br />

red dot is present, this yellow dot may be aligned with the wheel’s<br />

white dot (if present) or with the wheel’s valve stem, in order to minimize<br />

imbalance.<br />

can dramatically affect vibration.<br />

In other words, a little bit of “loaded”<br />

tire runout variance can result<br />

in a notable impact on operating<br />

smoothness or harshness.<br />

One method of phase matching<br />

is performed using a radar<br />

chart. The radar chart allows you<br />

to measure and plot the runout at<br />

12 positions around the circumference<br />

of both the tire and the<br />

wheel. The method can be used<br />

to correct either lateral or radial<br />

runout.<br />

1. Mount a dial indicator to<br />

measure either the radial or the<br />

lateral runout of the tire (whichever<br />

needs correction).<br />

2. Divide the tire and wheel<br />

into 12 equal segments using tire<br />

chalk or masking tape.<br />

3. <strong>Locate</strong> the wheel valve stem.<br />

The stem position will be considered<br />

as the 12 o’clock position.<br />

Zero the dial indicator.<br />

4. Place a mark under the 12<br />

o’clock position on the chart. This<br />

distance (from the outer edge of<br />

the chart) is the zero point. All<br />

other marks will be + (plus) or -<br />

(minus).<br />

5. Rotate the tire clockwise to<br />

the 1 o’clock position and note<br />

the indicated runout.<br />

6. Plot this value under the<br />

1 o’clock position on the chart.<br />

Each box should represent 0.005<br />

inch or 0.010 inch. If the indicated<br />

value is larger than zero, the mark<br />

should be above the zero line. If<br />

the indicated value is less than<br />

zero, the mark should be below<br />

the zero line.<br />

7. Continue in this manner for<br />

the remaining 10 points around<br />

the tire circumference and connect<br />

the plotted points, forming<br />

the outer circle.<br />

8. Perform the same steps for<br />

wheel runout, beginning again<br />

at the 12 o’clock point. Plot the<br />

16 STAR Service News<br />

Spring 2008


wheel values inside of the tire<br />

circle.<br />

9. Connect each of the 12 plotted<br />

points between the tire and<br />

the wheel circles.<br />

10. Measure the length of the<br />

connecting lines. The longest line<br />

indicates the point of maximum<br />

total runout and the shortest line<br />

indicates the point of minimum<br />

total runout.<br />

To reduce total runout, the tire<br />

must be dismounted from the<br />

wheel. Positioning the tire with<br />

the maximum tire runout, aligned<br />

with the point of minimum wheel<br />

runout should reduce the amount<br />

of total runout.<br />

After remounting, total runout<br />

at the tire must be re-measured<br />

to confirm that the runout has<br />

been reduced to within specification.<br />

If the runout is still excessive,<br />

and wheel runout itself is within<br />

specification, the tire should be<br />

replaced.<br />

Bear in mind that the above<br />

procedure, while allowing you<br />

This example shows a tire that features both red and yellow dots at<br />

the same location on the tire, which indicates that this tire’s point of<br />

maximum RFV and its point of least weight share the same location.<br />

to minimize static radial runout,<br />

does not address dynamic radial<br />

force variation. The most efficient<br />

way to measure and to attempt<br />

to correct a radial force variation<br />

problem is to check the wheel/tire<br />

assembly on a balancing machine<br />

Tire<br />

Wheel<br />

TOYOTA TECHNICAL<br />

that is equipped with a road force<br />

feature.<br />

ORDERS OF<br />

VIBRATION<br />

A single vibrating force may<br />

generate more than one vibra-<br />

The radar chart can be used to accomplish phase matching. Keep in mind that this addresses static<br />

runout, not dynamic radial force variation.<br />

Spring 2008 STAR Service News<br />

17


TOYOTA TECHNICAL<br />

tion. For example, an out of<br />

balance tire can develop multiple<br />

vibrations due to the distortion of<br />

the tire as it rotates. The distortion<br />

of the tire is caused by centrifugal<br />

force as the tire rotates.<br />

As the tire rotates, the heavy<br />

spot on the tire causes an up-anddown<br />

motion as it contacts the<br />

road surface. This will induce a<br />

vibration into the suspension and<br />

<strong>steering</strong> system which will be felt<br />

by the driver.<br />

A vibration caused by a heavy<br />

spot is a first-order vibration. It<br />

occurs once per revolution of the<br />

tire. A first-order vibration can<br />

be the largest amplitude vibration<br />

caused by imbalance. Due to<br />

Tire distortion<br />

Imbalance<br />

Imbalance<br />

Imbalance<br />

Radial runout<br />

Lateral runout<br />

Radial runout appears as an eccentric or egg-shaped tire during operation,<br />

resulting in a vertical (up/down) movement as the wheel and<br />

tire assembly rotates. Lateral runout appears as horizontal movement<br />

(side-to-side) of the wheel/tire assembly, causing a shimmy condition.<br />

First-order vibration – once per revolution<br />

Second-order vibration – twice per revolution<br />

Third-order vibration – three times per revolution<br />

Top view<br />

If an imbalance condition is present, the tire begins to change shape during rotation as a result of centrifugal<br />

force, causing the tire to distort and become out-of-round during operation.<br />

18 STAR Service News<br />

Spring 2008


centrifugal force and the heavy<br />

spot, the tire changes shape, raising<br />

additional high spots on the<br />

tire. As these spots contact the<br />

road, they also cause an up/down<br />

motion that is induced into the<br />

suspension and <strong>steering</strong> systems.<br />

This second vibration is caused by<br />

a second bump in the tire as a result<br />

of the tire’s change in shape.<br />

It is usually smaller in amplitude<br />

than the first-order vibration. This<br />

is called second-order vibration.<br />

Because there are two vibrations<br />

within one revolution of the<br />

tire, the second-order vibration<br />

will be approximately twice the<br />

frequency of the first order.<br />

The third vibration is caused<br />

by a third bump as a result of the<br />

tire’s change in shape. It is generally<br />

smaller in amplitude than<br />

the second-order vibration. This<br />

vibration is called the third-order<br />

vibration.<br />

WHEEL PINPOINT<br />

DIAGNOSIS<br />

Body shake, <strong>steering</strong> flutter<br />

and <strong>steering</strong> shimmy complaints<br />

can be initially diagnosed by verifying<br />

bead seating, hub-to-wheel<br />

Inspect the assembly for proper<br />

bead seating. Improper bead<br />

seating can cause a radial runout<br />

condition of the tire.<br />

centering and wheel/tire runout.<br />

Check all four tires for brand,<br />

size and specifications. Be sure to<br />

check for proper inflation pressures.<br />

Inspect for damage, deformation<br />

and wear. Inspect the tires for<br />

Check for proper wheel-to-hub<br />

centering. A wheel that is mounted<br />

off-center (beyond specification)<br />

will cause a radial runout<br />

condition<br />

unusual wear patterns.<br />

Inspect the tire and wheel to<br />

confirm proper bead seating on<br />

both front and rear bead areas.<br />

Hub-to-wheel centering is important<br />

to ensure that the clearance<br />

is even and within<br />

the target value of 0.004<br />

in. (0.1mm). If the clearance<br />

is beyond specification,<br />

the wheel can be<br />

rotated to minimize the<br />

difference. If the clearance<br />

is still out of specification,<br />

check the hub for runout<br />

to determine if the con-<br />

dition is caused by the<br />

wheel or the hub.<br />

Both radial and lateral<br />

runout can be checked.<br />

Radial runout is the<br />

change in the radius as<br />

Spring 2008 STAR Service News<br />

TOYOTA TECHNICAL<br />

the assembly rotates. This can<br />

be checked with a dial indicator<br />

that is mounted to a stationary<br />

position, parallel with the rotating<br />

plane. Slowly rotate the tire/<br />

wheel assembly while mounted<br />

to the hub, through a complete<br />

360 degree rotation.<br />

Lateral runout is the side-toside<br />

deviation of the rotating assembly.<br />

Position the dial indicator<br />

plunger at the wheel bead area<br />

and slowly rotate the assembly<br />

360 degrees.<br />

The hub itself can be checked<br />

Vertical runout<br />

Lateral runout<br />

Radial runout (also called vertical<br />

runout) can cause a wheel tramping<br />

condition. Lateral runout can<br />

cause a shimmying condition.<br />

Radial runout<br />

Lateral runout<br />

When checking wheel radial runout, the<br />

dial indicator should be positioned vertically<br />

onto a horizontal area of the rim. For<br />

lateral runout, the indicator should contact<br />

the wheel’s vertical surface, with<br />

the indicator placed at 90 degrees to the<br />

vertical wall of the rim.<br />

19


TOYOTA TECHNICAL<br />

The best method of determining a mounted tire’s radial force variation is to run the assembly on a balancing<br />

machine that features a load-force road wheel. The example shown here is Hunter’s GSP9700.<br />

for lateral runout using a dial<br />

indicator.<br />

The brake rotor can also be<br />

checked for lateral runout. With<br />

the rotor secured to the hub with<br />

at least three wheel nuts, a dial<br />

indicator can monitor the rotor<br />

surface as the rotor is slowly<br />

rotated 360 degrees.<br />

NOTE: When checking rotor<br />

runout, be sure to place the dial<br />

indicator plunger approximately<br />

10mm or so from the rotor edge,<br />

to make sure that the indicator<br />

contacts the area of the rotor that<br />

is swept by the brake pads.<br />

While performing an inspection,<br />

the technician should be<br />

aware that a variety of <strong>steering</strong><br />

and/or suspension components<br />

may contribute to vibration or<br />

shimmy complaints. Steering<br />

system component checks should<br />

include ball joint play, <strong>steering</strong><br />

linkage play or damage, <strong>steering</strong><br />

damper condition and condition<br />

of rubber bushings. Suspension<br />

system component checks should<br />

include suspension arms and<br />

bushings, springs, wheel bearing<br />

adjustment/condition and shock<br />

absorber condition.<br />

Bear in mind that while irregular<br />

tire wear may cause a vibration,<br />

any irregular tire wear is the<br />

result of another condition, such<br />

as incorrect wheel alignment or<br />

worn <strong>steering</strong> and/or suspension<br />

components. ★<br />

20 STAR Service News<br />

Spring 2008


STAR Service News<br />

Issue # Months<br />

25 Fall 1987<br />

27 Spring 1988<br />

28 Summer 1988<br />

29 Fall 1988<br />

30 Winter 1988<br />

31 Spring 1989<br />

32 Summer 1989<br />

33 Fall 1989<br />

34<br />

35<br />

36<br />

38<br />

42<br />

43<br />

45<br />

48<br />

49<br />

60<br />

71<br />

Winter 1990<br />

Spring 1990<br />

Summer 1990<br />

Winter 1991<br />

Winter 1992<br />

Spring 1992<br />

Fall 1992<br />

Summer 1993<br />

Fall 1993<br />

Summer 1996<br />

Jul./Aug. 1998<br />

Missed an issue? You’re in luck!<br />

The following back issues of the <strong>Toyota</strong> STAR Service News are available<br />

FREE in limited quantities. Use the form to request back issues.<br />

Contents<br />

<strong>Toyota</strong> Computer Controlled System<br />

Emission Control Systems<br />

Air Conditioning<br />

Charging & Starting Systems<br />

The Variable Venturi Carburetor<br />

<strong>Toyota</strong> Publications Information — Repair Manuals, Collision Manuals, Diagnosis Manuals<br />

The Fuel Systems<br />

Suspension — <strong>Toyota</strong> Electronically Modulated Suspension (TEMS)/<br />

1986 Celica Front Brake System<br />

Special Service Tools for <strong>Toyota</strong> Vehicles/<strong>Toyota</strong> Engine & Transmission Applications Chart<br />

(1981-1989)<br />

Free Wheeling Hubs (1984-1988 4WD)/MR2 Cooling System (1985-1989)/<br />

“Y” Series Engines (1984-1989 Van)<br />

Security — <strong>Toyota</strong> Intrusion Monitoring System/Brakes — <strong>Toyota</strong> Anti-Lock Brake System (ABS)/<br />

Engine (2S-E Engine)<br />

2WD & 4WD Wheel Alignment (1984-1988 Pickup Truck)/Rust Repair<br />

Body Repair — Outer Door Panel Replacement/Battery Testing for Winter<br />

Camry Timing Belt Inspection & Installation/Four Ways to Control Idle Speed<br />

1988 Camry Automatic Transaxle Description & Troubleshooting<br />

1990 Truck Engine Cooling Systems/22R & 22R-E Engine<br />

(4-Cyclinder)/3VZ-E Engine (6-Cyclinder)<br />

Diagnosing & Troubleshooting the 1990 Camry Automatic Transmission<br />

1993 Truck Air Conditioning System<br />

Engine Short Block Service/Truck Suspension Basics/Automatic Transaxles<br />

Spring 2008 STAR Service News<br />

21


76<br />

82<br />

83<br />

86<br />

87<br />

92<br />

93<br />

94<br />

95<br />

96<br />

103<br />

104<br />

105<br />

106<br />

107<br />

108<br />

109<br />

110<br />

112<br />

113<br />

114<br />

115<br />

116<br />

117<br />

118<br />

119<br />

May/Jun. 1999<br />

May/Jun. 2000<br />

Jul./Aug. 2000<br />

Jan./Feb. 2001<br />

Mar./Apr. 2001<br />

Jan./Feb. 2002<br />

Mar./Apr. 2002<br />

May/Jun. 2002<br />

Jul./Aug. 2002<br />

Sep./Oct. 2002<br />

Winter 2004<br />

Spring 2004<br />

Summer 2004<br />

Fall 2004<br />

Winter 2005<br />

Spring 2005<br />

Summer 2005<br />

Fall 2005<br />

Spring 2006<br />

Summer 2006<br />

Fall 2006<br />

Winter 2007<br />

Spring 2007<br />

Summer 2007<br />

Fall 2007<br />

Winter 2008<br />

Cylinder Head Inspection & Service/A/C Diagnostic & Service Tips/<br />

CV Shaft Service<br />

Engine Timing Belt/Ride Control/Automatic Transmission Service<br />

Engine Knock Sensors/Power Rack & Pinion Steering System Service/<br />

Wheel Bearing Service<br />

Wheel Alignment/Cylinder Head Service/Four-Wheel Disc Brake Service<br />

A/C Service/Fuel Injector Service/Piston & Ring Service<br />

OHC Service/Clutch System Service/Fuel Pump & Fuel Delivery<br />

Distributorless Ignition Systems/Lighting Systems/Common Codes<br />

Stabilizer Bars/Cooling System Service/Brake Pulsation<br />

Noise, Vibration, Harshness/Front Suspension Lower Control Arm Service On FWD/Threaded<br />

Fasteners<br />

Crankshaft Bearing Service/Temperature Sensors/Strut & Shock Service<br />

Wheel Alignment Basics/Automatic Transmission/Cooling System<br />

Fuel Injectors/Wheel/Tire Vibration & Balancing/Towing & Trailering<br />

Alloy Wheel Installation/Power Steering/Engine Short Block Service<br />

MAP, Knock & TPS/Stabilizer Bars/Traction Control Systems<br />

Truck Rear Axle Service/Temperature Sensors/Brake System Service<br />

Crankshaft & Camshaft Position Sensors/Electronic Fuel Injection/DOHC Timing Belt Service<br />

Cooling System Service/ABS Theory & Service/Cylinder Head Service<br />

Connecting Rod Service/<strong>Toyota</strong> Tire Pressure Warning System/Airbag Service<br />

Torque Converter Operation & Diagnosis/Wheel Alignment/Cooling System Service<br />

Antilock Brake System/Fuel Injection System/Piston Ring Service<br />

Cylinder Head Service/Understanding & Measuring Ride Height/Engine Immobiliser System<br />

Brake System Service/Fuel System Service/Oxygen Sensor Tech<br />

Vehicle Stability Control/A/C Service<br />

Air Suspension/Run-flat Tires/Tundra SFI<br />

Brake System Service/<strong>Toyota</strong>’s Hybrid Vehicle Continuously Variable Transmission/Power Steering Service<br />

Tranaxle Service/Cylinder Head Gasket Service/hybrid Technology<br />

I want the following FREE back issues of <strong>Toyota</strong> STAR<br />

Service News (available while supplies last)<br />

22 STAR Service News<br />

Spring 2008


SEQUOIA POWER STEERING RACK SERVICE<br />

From fluid bleeding to reassembly<br />

BLEEDING POWER<br />

STEERING FLUID<br />

Jack up the front of the vehicle<br />

and support it with stands.<br />

Check fluid level. With the engine<br />

stopped, turn the <strong>steering</strong> wheel<br />

slowly from lock to lock several<br />

times.<br />

Lower the vehicle and start the<br />

engine, allowing the engine to<br />

run at idle for several minutes.<br />

With the engine idling, turn the<br />

<strong>steering</strong> wheel left or right to the<br />

full lock position and keep it there<br />

for two to three seconds, then<br />

turn the wheel to the opposite<br />

full lock position and keep it there<br />

for two to three seconds.<br />

Repeat this procedure several<br />

times. Stop the engine and<br />

check fluid level and check for<br />

fluid foaming or emulsification.<br />

If the system must be bled twice<br />

specifically because of foaming or<br />

emulsification, check the system<br />

for fluid leaks.<br />

The 2005 <strong>Sequoia</strong> <strong>power</strong> <strong>steering</strong><br />

system requires the use of<br />

ATF Dexron II or III. When the fluid<br />

is hot, check that the fluid level<br />

is within the HOT range on the<br />

reservoir. If cold, check that fluid<br />

level is within the COLD range.<br />

HINT: Turn the <strong>steering</strong> wheel<br />

from full lock to full lock several<br />

times to boost fluid temperature<br />

(with the engine idling). When<br />

within the HOT range, fluid temperature<br />

should be 176 degrees F<br />

(80 degrees C).<br />

With the engine idling, measure<br />

the fluid level in the reservoir.<br />

Stop the engine and wait a few<br />

minutes and re-measure the fluid<br />

level. The maximum fluid level<br />

rise should be 0.20 in. (5mm). If a<br />

problem is found, bleed air from<br />

the <strong>power</strong> <strong>steering</strong> system again.<br />

HOT and COLD fluid ranges are<br />

marked on the <strong>power</strong> <strong>steering</strong><br />

fluid reservoir.<br />

CHECKING POWER<br />

STEERING FLUID<br />

PRESSURE<br />

Remove the air cleaner assembly<br />

and disconnect the pressure<br />

feed tube from the <strong>power</strong><br />

<strong>steering</strong> vane pump. Connect<br />

SST 09640-10010 (09641-01010,<br />

09641-01030, 09641001060).<br />

Check that the valve of the SST<br />

is in the open position. Bleed the<br />

<strong>power</strong> <strong>steering</strong> system. Start the<br />

engine and allow it to run at idle<br />

speed. Turn the <strong>steering</strong> wheel<br />

from lock to lock several times to<br />

boost fluid temperature.<br />

While the engine is idling, close<br />

the valve of the SST and observe<br />

the reading on the SST gauge.<br />

Minimum fluid pressure should<br />

be 1,209 psi (8,336 kPa). Do not<br />

keep the valve closed for more<br />

Spring 2008 STAR Service News<br />

TOYOTA TECHNICAL<br />

than 10 seconds, and do not allow<br />

fluid temperature to become<br />

too high.<br />

With the engine idling, open<br />

the valve fully and measure the<br />

fluid pressure at engine speeds<br />

of 1,000 rpm and 3,000 rpm. The<br />

difference in fluid pressure should<br />

be 71 psi (490 kPa) or less. NOTE:<br />

Do not turn the <strong>steering</strong> wheel<br />

during this check.<br />

With the engine idling and the<br />

SST valve fully open, now turn the<br />

<strong>steering</strong> wheel left or right to the<br />

full lock position. At this point,<br />

minimum fluid pressure should<br />

be 1,209 psi. Do not maintain the<br />

full lock position for more than 10<br />

seconds, and do not allow fluid<br />

temperature to become too high.<br />

SST<br />

In Out<br />

Attachment<br />

Pressure feed tube<br />

In order to measure <strong>power</strong> <strong>steering</strong><br />

fluid pressure, install the SST.<br />

Make sure that the SST’s valve is<br />

in the open position.<br />

Stop the engine and remove<br />

the SST. Connect the pressure<br />

feed tube, reinstall the air cleaner<br />

23


TOYOTA TECHNICAL<br />

assembly and bleed the <strong>power</strong><br />

<strong>steering</strong> system.<br />

TROUBLESHOOTING<br />

SYMPTOM: HARD STEERING<br />

SUSPECT: Tire inflation, <strong>power</strong><br />

<strong>steering</strong> fluid level, loose drive<br />

belt, front wheel alignment, worn<br />

<strong>steering</strong> system joints, worn suspension<br />

arm ball joints, binding<br />

<strong>steering</strong> column, <strong>power</strong> <strong>steering</strong><br />

vane pump, <strong>power</strong> <strong>steering</strong> gear.<br />

SYMPTOM: POOR STEERING<br />

RETURN<br />

SUSPECT: Tire inflation, front<br />

wheel alignment, binding <strong>steering</strong><br />

column, <strong>power</strong> <strong>steering</strong> gear.<br />

SYMPTOM: EXCESSIVE PLAY<br />

SUSPECT: Worn <strong>steering</strong> system<br />

joints, worn suspension arm ball<br />

joints, worn intermediate shaft<br />

sliding yoke, worn front wheel<br />

bearing(s), <strong>power</strong> <strong>steering</strong> gear.<br />

SYMPTOM: ABNORMAL NOISE<br />

SUSPECT: Low <strong>power</strong> <strong>steering</strong><br />

fluid level, worn <strong>steering</strong> system<br />

joints, <strong>power</strong> <strong>steering</strong> vane pump,<br />

<strong>power</strong> <strong>steering</strong> gear.<br />

POWER STEERING GEAR<br />

Remove the <strong>rack</strong> & pinion unit<br />

following <strong>Toyota</strong> Service Manual<br />

instructions.<br />

In order to disassemble the <strong>rack</strong><br />

& pinion assembly, first remove<br />

the two pressure tubes, using SST<br />

09023-38401. Remove the four<br />

O-rings from the tubes. Install SST<br />

09512-00012, two bolts and nuts<br />

to the <strong>rack</strong> housing, and secure<br />

the SST to a vise. Avoid over-tightening<br />

the SST to the <strong>rack</strong> housing.<br />

Place matchmarks on the outer<br />

Clamp plate<br />

Cotter pin<br />

Pressure feed tube<br />

Grommet<br />

The 2005 <strong>Sequoia</strong> features a <strong>power</strong> <strong>rack</strong> & pinion <strong>steering</strong> gear.<br />

tie rod ends, lock nuts and <strong>rack</strong><br />

ends. This will allow re-assembly<br />

without altering the existing tie<br />

rod length (to avoid changing the<br />

toe adjustment).<br />

Loosen and lock nuts and<br />

remove the tie rod ends and lock<br />

nuts. Remove the <strong>rack</strong> boots and<br />

boot clamps (use a screwdriver to<br />

loosen the clamps). If you plan to<br />

SST<br />

B<strong>rack</strong>et<br />

Disconnect the pressure tubes<br />

from the <strong>rack</strong> housing and remove<br />

the tube O-rings.<br />

PS gear assembly<br />

Return tube<br />

SST<br />

No. 2 intermediate<br />

shaft assembly<br />

Cotter pin<br />

Bolt<br />

Use the SST to secure the <strong>rack</strong><br />

unit to a vise.<br />

re-use the boots, mark each for<br />

RH and LH. Using a screwdriver<br />

and a hammer, unstake the locking<br />

washer at the inner tie rod<br />

end-to-<strong>rack</strong> connection. NOTE:<br />

Avoid any impact to the <strong>rack</strong> to<br />

prevent <strong>rack</strong> damage.<br />

Using an open end wrench,<br />

hold the <strong>rack</strong> steady and remove<br />

the inner tie rod from the <strong>rack</strong><br />

24 STAR Service News<br />

Spring 2008


O-ring<br />

Clamp<br />

Rack housing<br />

Steering <strong>rack</strong><br />

Teflon ring<br />

Power <strong>steering</strong> gear <strong>rack</strong>, housing and tie rods.<br />

using SST 09922-10010. The inner<br />

tie rod features right-hand<br />

threads, so remove the inner tie<br />

rod using a counterclockwise<br />

rotation as shown in the illustration.<br />

Mark the inner tie rods and<br />

<strong>rack</strong> ends RH and LH, accordingly.<br />

Remove the locking washers.<br />

Rack boot<br />

Cylinder end stopper<br />

Wire<br />

Oil seal<br />

Clip<br />

Claw washer<br />

Oil seal<br />

Lock nut<br />

Bushing<br />

Rack end<br />

O-ring<br />

Tie rod end<br />

Using the same SST (09922-<br />

10010), remove the housing lock<br />

nut. Using a hex wrench, remove<br />

the <strong>rack</strong> guide spring cap, and<br />

remove the <strong>rack</strong> guide spring and<br />

<strong>rack</strong> guide sub-assembly.<br />

Remove the <strong>rack</strong> housing cap<br />

using SST 09816-30010. Next, us-<br />

Spring 2008 STAR Service News<br />

TOYOTA TECHNICAL<br />

ing SST 09616-0001 1 to hold the<br />

control valve shaft steady, remove<br />

the self-locking nut and remove<br />

the dust cover.<br />

Place matchmarks on the<br />

control valve housing and <strong>rack</strong><br />

SST<br />

Remove the <strong>rack</strong> guide spring cap<br />

lock nut using SST 09922-10010.<br />

SST<br />

Use SST 09816-30010 to remove<br />

the <strong>rack</strong> housing cap.<br />

housing. Remove the two bolts<br />

and the control valve housing,<br />

with the control valve assembly<br />

attached. Remove the gasket<br />

from the <strong>rack</strong> housing.<br />

Next, the control valve assembly<br />

must be pressed out of its<br />

housing. To prevent oil seal lip<br />

damage, wrap vinyl tape around<br />

the serrated area of the valve<br />

shaft. Place a shop rag between<br />

the valve housing and a pair of<br />

resting blocks, and press the valve<br />

assembly out of its housing.<br />

Remove the oil seal and bearing<br />

from the control valve housing<br />

using SST 09950-60010 (09951-<br />

00250), 09950-70010 (09951-<br />

07150). Next, the <strong>rack</strong>’s cylinder<br />

25


O-ring<br />

Steering gear pinion assembly.<br />

Matchmarks<br />

TOYOTA TECHNICAL<br />

Rack housing<br />

Turn pressure tube<br />

Turn pressure tube<br />

O-ring<br />

Gasket<br />

Remove the control valve housing<br />

(with control valve attached)<br />

from the <strong>rack</strong> housing.<br />

end stopper must be removed.<br />

Using SST 09631-16010, turn the<br />

stopper clockwise until the wire<br />

end is visible through the <strong>service</strong><br />

Bearing<br />

Dust cover<br />

Oil seal<br />

Bearing<br />

Rack guide<br />

sub-asembly<br />

Self-locking nut<br />

Rack housing cap<br />

Vinyl tape<br />

Shop rag<br />

Oil seal<br />

Bearing<br />

Control valve<br />

housing<br />

Control valve assembly<br />

Teflon ring<br />

Rack guide spring<br />

Cap lock nut<br />

Rack guide<br />

spring cap<br />

Rack guide spring<br />

Press the control valve assembly<br />

from its housing. Protect the seal<br />

lip by wrapping vinyl tape onto<br />

the serrated section of the shaft,<br />

and place a shop rag on the press<br />

blocks.<br />

hole. Next, turn the stopper counterclockwise<br />

and remove the wire.<br />

Using SST 09950-70010 (09951-<br />

07200), press out the <strong>steering</strong><br />

<strong>rack</strong> with the bushing. Remove<br />

the bushing and O-ring.<br />

Using SST 09950-60010 (09951-<br />

00360) and 09950-70010 (09951-<br />

07360), press out the oil seal.<br />

With the <strong>rack</strong> removed from the<br />

SST<br />

Cylinder end<br />

stopper<br />

Rotate the stopper clockwise until<br />

the locking wire can be seen<br />

through the <strong>service</strong> hole, then<br />

rotate the stopper counterclockwise<br />

and remove the wire.<br />

SST<br />

SST<br />

Wire<br />

Press out the<br />

<strong>steering</strong> <strong>rack</strong><br />

and remove<br />

the bushing<br />

and O-ring.<br />

Oil seal<br />

Press out the oil seal using the<br />

SSTs.<br />

housing, place the <strong>rack</strong> on clean<br />

V blocks. Using a dial indicator,<br />

slowly rotate the <strong>rack</strong> and inspect<br />

for runout. Maximum allowable<br />

runout is 0.0035 in. (0.09mm).<br />

26 STAR Service News<br />

Spring 2008


Also check the <strong>rack</strong> teeth and the<br />

<strong>rack</strong>’s rear surface for wear and<br />

damage.<br />

REASSEMBLY<br />

Coat a new control valve housing’s<br />

oil seal lip with <strong>power</strong> <strong>steering</strong><br />

fluid. Using SST 09950-60010<br />

(09951-00180, 09951-00320,<br />

09952-06010), 09950-70010<br />

(09951-07150), press the new seal<br />

into position, being sure to orient<br />

the seal correctly with the lip facing<br />

out.<br />

Coat the new bearing with molybdenum<br />

disulfide lithium base<br />

grease, and using SST 09950-<br />

60010 (09951-00340), 09950-<br />

70010 (09951-07150), press the<br />

bearing into place in the control<br />

valve housing.<br />

If necessary, replace the two<br />

bearings in the <strong>rack</strong> housing<br />

(in the pinion gear path). Press<br />

out the lower bearing using SST<br />

09950-60010 (09951-00260),<br />

09950-70010 (09950-07150). Press<br />

out the upper bearing using the<br />

same SST.<br />

Coat new bearings with mo-<br />

SST<br />

Bearing<br />

If pinion bearings must be replaced<br />

in the <strong>rack</strong> housing, press out the<br />

bottom bearing, followed by pressing<br />

out the upper bearing.<br />

lybdenum disulfide lithium base<br />

grease and press into the <strong>rack</strong><br />

housing. Install the upper bear-<br />

ing first, followed by the lower<br />

bearing. Use SST 09950-60010<br />

(09951-00310), 09950-70010<br />

(09951-07150) to press the upper<br />

bearing. Use SST 09950-60010<br />

(09951-00320), 09950-70010<br />

(09951-07150) to press the lower<br />

bearing.<br />

If necessary, replace the bushing’s<br />

oil seal. Use SST 09527-2001 1, 09612-<br />

24014 (09613-22011) to remove<br />

the old seal. Coat the new seal<br />

with <strong>power</strong> <strong>steering</strong> fluid, and<br />

install the seal using SST 09950-<br />

60010 (09951-00300, 09951-<br />

00460, 09952-06010). Be sure to<br />

install the oil seal in the correct<br />

direction.<br />

Using a screwdriver, remove the<br />

Bushing<br />

SST<br />

Oil seal<br />

Use the SST to remove the bushing’s<br />

oil seal.<br />

old Teflon ring and O-ring from<br />

the <strong>rack</strong>’s center seal support. Be<br />

careful to avoid nicking the Teflon<br />

ring location’s groove. Coat a new<br />

O-ring with <strong>power</strong> <strong>steering</strong> fluid<br />

Remove the Teflon ring and the<br />

O-ring from the <strong>rack</strong>, being careful<br />

to avoid nicking the ring location’s<br />

groove.<br />

Spring 2008 STAR Service News<br />

SST<br />

TOYOTA TECHNICAL<br />

and install the O-ring. Very carefully,<br />

slightly expand a new Teflon<br />

ring with your fingers.<br />

Coat the new Teflon ring with<br />

<strong>power</strong> <strong>steering</strong> fluid and install<br />

the ring, using your fingers to<br />

carefully settle the ring into place.<br />

If necessary, replace the four<br />

Teflon rings on the control valve<br />

assembly (pinion gear assembly).<br />

Use a screwdriver to remove the<br />

old rings, being careful not to nick<br />

the ring grooves.<br />

Gently expand the new Teflon<br />

rings with your fingers, coat them<br />

with <strong>power</strong> <strong>steering</strong> fluid, and<br />

install them into their grooves.<br />

Settle the new rings with your<br />

fingers.<br />

Next, carefully slide the tapered<br />

end of SST 09631-20081 over the<br />

Teflon rings until they fit to the<br />

control valve assembly.<br />

SST<br />

Teflon ring<br />

After installing the new Teflon<br />

rings to the control valve assembly<br />

(and after settling the rings<br />

with your finger), seat the rings<br />

using the SST to obtain proper<br />

ring seating.<br />

Lubricate a new oil seal (for<br />

the <strong>rack</strong> housing) and press the<br />

seal into the <strong>rack</strong> housing using<br />

SST 09950-60010 (09951-00330,<br />

09951-00490, 09952-06010),<br />

09950-70010 (09951-07360).<br />

Make sure that the seal is oriented<br />

properly.<br />

Install the seal carefully, making<br />

27


TOYOTA TECHNICAL<br />

sure that it is not reversed during<br />

installation. Make sure that the<br />

<strong>rack</strong> is clean and free of burrs. If<br />

necessary, scrape any burrs off<br />

and burnish the <strong>rack</strong>. Install SST<br />

09631-20051 to the <strong>rack</strong>. Coat the<br />

SST with <strong>power</strong> <strong>steering</strong> fluid, and<br />

install the <strong>rack</strong> into the <strong>rack</strong> housing,<br />

being careful not to damage<br />

the <strong>rack</strong> housing’s oil seal lip.<br />

Remove the SST from the <strong>rack</strong>.<br />

Coat a new O-ring with <strong>power</strong><br />

<strong>steering</strong> fluid and install the Oring<br />

to the <strong>rack</strong> bushing. In order<br />

to prevent oil seal lip damage,<br />

first wrap the <strong>steering</strong> <strong>rack</strong> end<br />

with vinyl tape and apply <strong>power</strong><br />

<strong>steering</strong> fluid. The bushing must<br />

be installed with the O-ring facing<br />

the <strong>rack</strong> housing. Install the<br />

cylinder end stopper to the <strong>rack</strong><br />

housing.<br />

Align the installation hole for<br />

the stopper’s wire with the slot<br />

in the <strong>rack</strong> housing. Install a new<br />

wire into the stopper. Using SST<br />

09631-16010, turn the stopper<br />

clockwise 400 to 500 degrees<br />

(about one and one-quarter turn).<br />

SST<br />

Oil seal<br />

SST<br />

Install a new oil seal inside the<br />

<strong>rack</strong> housing.<br />

AIR TIGHTNESS TEST<br />

At this point, an air tightness<br />

check should be performed to<br />

verify performance of the oil<br />

seals. Install SST 09631-12071 to<br />

the <strong>rack</strong> housing, at the pressure<br />

tube ports. Apply 15.75 in. Hg of<br />

vacuum for about 30 seconds,<br />

and check that there is no change<br />

in vacuum. If a change is noted,<br />

check the installation of the seals.<br />

SST<br />

Using the SST, perform a vacuum<br />

check to verify seal performance.<br />

INSTALL THE CONTROL<br />

VALVE ASSEMBLY<br />

Wrap vinyl tape on the serrated<br />

area of the valve shaft to prevent<br />

oil seal lip damage. Coat the<br />

Teflon rings with <strong>power</strong> <strong>steering</strong><br />

fluid and carefully install the valve<br />

assembly into the valve housing.<br />

With the valve assembly installed,<br />

coat a new oil seal lip with <strong>power</strong><br />

<strong>steering</strong> fluid and press the seal<br />

into the housing using SST 09612-<br />

2201 1. Make sure that the oil seal<br />

is oriented correctly.<br />

Place a new gasket onto the<br />

<strong>rack</strong> housing and install the control<br />

valve housing assembly to the<br />

<strong>rack</strong>, aligning the matchmarks.<br />

Tighten the two housing bolts to<br />

a value of 13 ft-lbf (18 N-m).<br />

To secure the control valve,<br />

secure the control valve shaft<br />

Vinyl tape<br />

With the serrated section of the<br />

control valve taped, install the<br />

valve into the valve housing.<br />

with SST 09616-0001 1 and install<br />

a new nut, tightening the nut to a<br />

value of 18 ft-lbf (25 N-m). Install<br />

the dust cover.<br />

Apply thread sealant (Loctite<br />

242, <strong>Toyota</strong> Part No. 08833-00080<br />

or equivalent) to two or three<br />

threads of the <strong>rack</strong> housing cap<br />

and install the cap using SST<br />

09816-30010, tightening to a<br />

value of 43 ft-lbf (59 N-m).<br />

Using a punch and a hammer,<br />

stake the two parts of the cap.<br />

Install the <strong>rack</strong> guide sub-assembly<br />

and <strong>rack</strong> guide spring. Apply<br />

thread sealant (Loctite 242, <strong>Toyota</strong><br />

Part No. 08833-00080 or equivalent)<br />

to two or three threads of the<br />

<strong>rack</strong> guide spring cap, and temporarily<br />

install the cap.<br />

At this point, total preload must<br />

be adjusted. Temporarily install<br />

the RH and LH <strong>rack</strong> ends (to prevent<br />

the <strong>rack</strong> teeth from damaging<br />

the oil seal lip). Using a hex<br />

wrench, tighten the spring cap to<br />

a value of 18 ft-lbf (25 N-m). Next,<br />

turn the <strong>rack</strong> guide spring cap 12<br />

degrees.<br />

Using SST 09616-0001 1, turn<br />

the control valve shaft right and<br />

left one or two turns. Carefully<br />

loosen the <strong>rack</strong> guide spring cap<br />

until the <strong>rack</strong> guide spring cap<br />

is not applying any force. Next,<br />

using the same SST, a beam-type<br />

torque wrench and a hex wrench,<br />

SST<br />

While holding the control valve<br />

shaft steady with the SST, tighten<br />

the shaft nut to 18 ft-lbf.<br />

28 STAR Service News<br />

Spring 2008


tighten the <strong>rack</strong> guide spring cap<br />

until the preload is within specification.<br />

Preload turning force<br />

should be within 10.4 to 13.9 in.lbf<br />

(1.2 to 1.6 N-m).<br />

SST<br />

Rack guide<br />

spring cap lock nut<br />

Fulcrum<br />

length<br />

When tightening the <strong>rack</strong> guide<br />

spring cap lock nut, use the SST,<br />

attached to a torque wrench that<br />

features a fulcrum length of 13.58<br />

in. (345 mm).<br />

Next, install the <strong>rack</strong> guide<br />

spring cap locking nut. Apply<br />

thread sealant to two or three<br />

threads of the nut and hand-install<br />

the nut. Next, using a torque<br />

wrench attached to SST 09922-<br />

10010, tighten the nut to a value<br />

of 32 ft-lbf (44 N-m), while holding<br />

the <strong>rack</strong> guide spring cap with<br />

a hex wrench.<br />

NOTE: Use a torque wrench<br />

that features a fulcrum length of<br />

13.58 in. (345 mm). At this point,<br />

it’s a good idea to re-check total<br />

preload. Verify that the control<br />

valve shaft will rotate using 10.4<br />

to 13.9 in.-lbf.<br />

Remove the RH and LH <strong>rack</strong><br />

ends. Install the RH and LH claw<br />

washers and <strong>rack</strong> ends. Align the<br />

Claw<br />

The <strong>rack</strong> end claw washers must<br />

be positioned to allow the claws to<br />

align to the grooves on the <strong>rack</strong>.<br />

claws of the claw washers to the<br />

<strong>steering</strong> <strong>rack</strong> grooves.<br />

Using an open-end wrench,<br />

hold the <strong>steering</strong> <strong>rack</strong> steady<br />

while tightening the <strong>rack</strong> end to<br />

a value of 56 ft-lbf (76 N-m), using<br />

SST 09922-10010 and a torque<br />

wrench with a fulcrum length of<br />

13.58 in. Using a brass bar and<br />

hammer, stake the claw washer.<br />

Check to make sure that the<br />

small bleed hole in the <strong>rack</strong> is not<br />

clogged with grease (if this hole<br />

is clogged, the pressure inside<br />

the <strong>rack</strong> boot will change when<br />

the <strong>steering</strong> wheel is turned). At<br />

this point, the <strong>rack</strong> boots may be<br />

installed. Carefully install the <strong>rack</strong><br />

boots. Be careful to avoid twisting<br />

the boots. Using SST 09521-24010,<br />

tighten the inboard boot clamp,<br />

crimping the clamp’s adjuster<br />

head to a width of 0.12 in. (3mm)<br />

or less. Install the outboard boot<br />

clips to both boots.<br />

SST<br />

Fulcrum length<br />

While holding the <strong>rack</strong> steady,<br />

use the SST with torque wrench<br />

attached to tighten the inner tie<br />

rod ends to 56 ft-lbf.<br />

Brass bar<br />

Remember to stake the inner tie<br />

rod claw washers. Use a brass<br />

bar to avoid damage.<br />

Spring 2008 STAR Service News<br />

TOYOTA TECHNICAL<br />

The outer tie rod ends may now<br />

be installed. Thread each nut into<br />

position until the matchmarks<br />

are aligned. After adjusting toe-in<br />

during wheel alignment, remember<br />

to tighten the lock nuts to a<br />

value of 41 ft-lbf (55 N-m).<br />

SST<br />

Use the SST to tighten the inboard<br />

boot clamps.<br />

INSTALL THE PRESSURE<br />

TUBES<br />

Coat four new O-rings with<br />

<strong>power</strong> <strong>steering</strong> fluid and install<br />

them onto the pressure tubes. Using<br />

SST tube nut adapter 09023-<br />

38401 and a torque wrench that<br />

features a fulcrum length of 9.84<br />

in. (250mm), tighten the tube<br />

nuts to a value of 10 ft-lbf (13<br />

N-m). NOTE: the SST must be attached<br />

to the torque wrench so<br />

that the SST is positioned parallel<br />

to the beam of the torque<br />

wrench. If the SST is mounted at<br />

an angle relative to the torque<br />

wrench, an inaccurate torque<br />

value will be obtained. ★<br />

Fulcrum<br />

length<br />

SST<br />

3 mm<br />

(0.12 in.)<br />

or less<br />

Make sure that the SST tube nut<br />

adapter is mounted parallel to<br />

the beam of the torque wrench.<br />

29


TOYOTA TOPICS<br />

<strong>Toyota</strong> NASCAR update:<br />

What a difference a year makes<br />

TRD, U.S.A. surpasses 2007 efforts<br />

thanks to new partnership with<br />

premier racing team and<br />

continued commitment of<br />

resources to all teams<br />

By Chris Brown<br />

Motor Trend named the <strong>Toyota</strong> Camry<br />

Car of the Year for 2007. The judges<br />

couldn’t have been watching Camry’s<br />

inaugural performance in NASCAR.<br />

After establishing dominance in<br />

NASCAR’s Craftsman Truck Series in<br />

three short years, <strong>Toyota</strong>’s first foray into<br />

NASCAR Sprint Cup and Nationwide<br />

Series racing may be described as “a<br />

learning year” at best.<br />

There was promise, highlighted by two<br />

Nationwide Series wins and Brian Vickers’<br />

five top-10 finishes for Red Bull Racing<br />

Team. However, “The first year was incredibly<br />

stressful,” says Les Unger, <strong>Toyota</strong><br />

Motor Sales U.S.A. national motorsports<br />

manager. “We had two brand new teams,<br />

new drivers, two new sets of cars and we<br />

had to race our way in.”<br />

In 2007 <strong>Toyota</strong> was not only supporting<br />

a brand new startup in Red Bull<br />

Racing Team, it was playing catch-up with<br />

NASCAR’s transition to the “Car of Tomorrow”<br />

(COT). While established teams had<br />

already built a stable of COTs, Red Bull<br />

Racing Team, Michael Waltrip Racing<br />

and Bill Davis Racing were scrambling<br />

to engineer, build and test the new style<br />

while figuring out the standard model on<br />

the t<strong>rack</strong>.<br />

“That’s brutal, and our teams are the<br />

only ones that had to go through that,”<br />

Unger says.<br />

On top of that, under NASCAR rules<br />

drivers out of the top 35 in owner points<br />

have to qualify, which meant <strong>Toyota</strong><br />

drivers were often competing with each<br />

other for the same spots.<br />

What a difference a year makes<br />

The “Car of Tomorrow” is now the “Car<br />

of Today.” Young <strong>Toyota</strong> drivers A.J. All-<br />

mendinger and David Reutimann gained<br />

valuable seat time. And the manufacturer<br />

landed a very high-profile team in Joe<br />

Gibbs Racing (JGR).<br />

JGR’s transition from Chevy gave<br />

<strong>Toyota</strong> instant marquee value in two-time<br />

NASCAR Cup champion Tony Stewart and<br />

2006 “Rookie of the Year” Denny Hamlin.<br />

Kyle Busch, the fifth-place points finisher<br />

in the 2007 Cup driver standings, joined<br />

the team from Hendrick Motorsports.<br />

J.J. Yeley of Hall of Fame Racing, a JGR<br />

partner, also gets a seat in a Camry.<br />

JGR’s record speaks for itself: In its 17th<br />

year of Cup competition, JGR has 61 wins<br />

in 997 starts to date. Gibbs won championships<br />

in 2000 with Bobby Labonte and<br />

in 2002 and 2005 with Stewart.<br />

The dividends are paying off in short<br />

order.<br />

In only nine NASCAR Sprint (formerly<br />

NEXTEL) Cup Series races this year, JGR<br />

has already scored three wins. Kyle Busch<br />

elevated <strong>Toyota</strong> to “victory lane” for the<br />

first time in Atlanta and again in Talladega.<br />

Hamlin won in Martinsville.<br />

In the Nationwide (formerly Busch)<br />

Series, JGR has hoisted six trophies, three<br />

apiece for Stewart and Busch.<br />

The trickle down theory<br />

This whole success thing has been rubbing<br />

off on <strong>Toyota</strong>’s other teams.<br />

Brian Vickers has already tied his best<br />

finish in a Camry with a fifth-place finish<br />

at Talladega, along with two top-10 Cup<br />

finishes. A total of six Camry drivers led<br />

at least one lap during the race. Michael<br />

Waltrip led four laps at Talladega, leading<br />

on the final restart with five laps to go.<br />

According to Unger, that’s part of the<br />

plan. “TRD engineers and technical staff<br />

don’t withhold information from <strong>Toyota</strong><br />

teams, nor do they favor one team with<br />

special engines and support,” Unger says.<br />

This level of sharing has been part of the<br />

TRD mantra since its days in open-wheel<br />

racing, though, “It’s a bit unusual from<br />

a manufacturer’s perspective,” Unger<br />

admits.<br />

When <strong>Toyota</strong> and Joe Gibbs Racing<br />

first solidified the deal, JGR and its team<br />

of 400 racing professionals vowed from<br />

the outset to help the other <strong>Toyota</strong> teams<br />

develop and grow.<br />

“The partnership between <strong>Toyota</strong><br />

and JGR has raised the tide for our three<br />

original teams,” Unger states. “In addition<br />

to having an incredible organization,<br />

Gibbs has committed to assisting <strong>Toyota</strong><br />

and the other teams any way they can,<br />

which is almost unheard of in professional<br />

sports.”<br />

Hamlin at Martinsville<br />

Denny Hamlin of Joe<br />

Gibbs Racing won in<br />

Martinsville on March 30.<br />

Les Unger<br />

Les Unger talks with Dave Blaney,<br />

A.J. Allmendinger and J.J. Yeley<br />

during <strong>Toyota</strong> Motorsports Day at<br />

<strong>Toyota</strong> Motor Sales, U.S.A., Inc.<br />

30 STAR Service News<br />

Spring 2008


The learning curve<br />

The Joe Gibbs Racing transition to<br />

<strong>Toyota</strong> has been less about learning a<br />

new set of wheels and more about solidifying<br />

a business partnership in terms of<br />

personnel and resources.<br />

For the fan in the stands, the only<br />

way to tell a <strong>Toyota</strong> Camry from a Chevy<br />

Impala is the front grille, hood and headlamps<br />

in the mold of their production<br />

brethren, though even the headlamps are<br />

only decals.<br />

No wonder the Motor Trend judges<br />

weren’t paying attention.<br />

Under the hood, NASCAR mandates<br />

the exact engine size, allowable horse<strong>power</strong>,<br />

top speed, ground clearance,<br />

fuel tank size, curb weight, tire size<br />

and almost every other<br />

dimension. The rules limit<br />

the amount of aerodynamic assist and<br />

require that the racecar body conform to<br />

a set of surface templates.<br />

And with the new style of car, the tolerances<br />

are mandated to be even tighter,<br />

Unger explains.<br />

That means TRD, and all other Cup car<br />

manufacturers, must simply conduct<br />

their engineering efforts within a very<br />

tight box. And that’s one area where Joe<br />

Gibbs Racing’s engineers’ experience and<br />

expertise is greatly benefitial to <strong>Toyota</strong>.<br />

The relationship is mutual. “TRD works<br />

very closely with the Gibbs engine shop<br />

to make sure they — and all the other<br />

teams — offer the very best that TRD has<br />

to offer,” Unger says.<br />

<strong>Toyota</strong> supplies completed engines to<br />

Red Bull Racing Team and Michael Waltrip<br />

Racing. Bill Davis Racing and Joe Gibbs<br />

Spring 2008 STAR Service News<br />

TOYOTA TOPICS<br />

Racing build their own engines, while<br />

TRD provides some basic components.<br />

Both veteran teams do a lot of research<br />

and development on their own.<br />

JGR had already built its initial supply<br />

of the new style cars.<br />

To further support its teams, <strong>Toyota</strong><br />

is building a new technical engineering<br />

facility on 60 acres in Rowan County,<br />

N.C., the heart of NASCAR country. While<br />

TRD will maintain its Costa Mesa, Calif.,<br />

location, the new facility will serve as<br />

a hub for its aerodynamics and chassis<br />

engineers.<br />

TRD worked diligently to provide JGR<br />

with the resources befitting a top-caliber<br />

team. “Very frankly, we didn’t want any<br />

fall-off from what they were used to on<br />

the Chevy side,” Unger says.<br />

So far, so good. ★<br />

Busch at Talladega<br />

Kyle Busch bows to the crowd at Talladega<br />

Superspeedway after his second Sprint Cup<br />

victory of the year on April 27. It was the third<br />

Cup win for <strong>Toyota</strong> this season. “This <strong>Toyota</strong><br />

Camry was just awesome — I had a blast,”<br />

said Busch following the race.<br />

31


Alabama<br />

Hoover <strong>Toyota</strong><br />

Hoover AL<br />

205-978-2600; 800-292-4329<br />

Limbaugh <strong>Toyota</strong> Inc.<br />

Birmingham AL<br />

205-780-0500; 800-239-5050<br />

Palmer’s Airport <strong>Toyota</strong><br />

Mobile AL<br />

251-639-0800; 800-874-2777<br />

Reinhardt Motors Inc.<br />

Montgomery AL<br />

334-272-7147; 800-264-8019<br />

Serra <strong>Toyota</strong> Inc.<br />

Birmingham AL<br />

205-838-4400; 800-476-6100<br />

Springhill <strong>Toyota</strong><br />

Mobile AL<br />

251-479-9581<br />

Sunny King <strong>Toyota</strong><br />

Anniston AL<br />

256-835-0800; 800-762-2380<br />

Arizona<br />

Alexander <strong>Toyota</strong><br />

Yuma AZ<br />

928-344-1170<br />

Camelback <strong>Toyota</strong><br />

Phoenix AZ<br />

602-264-2841; 800-529-6051<br />

Desert <strong>Toyota</strong><br />

Tucson AZ<br />

520-886-3041<br />

Earnhardt <strong>Toyota</strong><br />

Mesa AZ<br />

480-807-2696; 800-446-7193<br />

Larry Miller <strong>Toyota</strong><br />

Peoria AZ<br />

623-876-3500<br />

Precision <strong>Toyota</strong> of Tucson<br />

Tucson AZ<br />

520-795-5565; 800-876-9682<br />

Right <strong>Toyota</strong><br />

Scottsdale AZ<br />

480-778-2200<br />

Sierra <strong>Toyota</strong><br />

Sierra Vista AZ<br />

520-458-8880<br />

Arkansas<br />

Landers <strong>Toyota</strong><br />

Little Rock AR<br />

501-568-5800; 877-668-1599<br />

STAR dealer listings<br />

Where is a STAR dealer?<br />

STAR (Support to Automotive Repair) is a special <strong>Toyota</strong> support program offered by a select group of <strong>Toyota</strong> dealers, recognized<br />

by <strong>Toyota</strong> as having made an extraordinary commitment to serving the special needs of independent repair and body shops.<br />

From extra parts inventory and special local or WATS telephone lines to specially trained counter people backed by outstanding<br />

delivery <strong>service</strong>s, <strong>Toyota</strong> STAR dealers are a unique group of parts wholesale specialists who offer support, <strong>service</strong>s and benefits<br />

not usually found at the typical dealership.<br />

North Point <strong>Toyota</strong><br />

North Little Rock AR<br />

501-753-0400<br />

California<br />

Antioch <strong>Toyota</strong><br />

Antioch CA<br />

925-778-0331; 800-778-4888<br />

Cabe <strong>Toyota</strong><br />

Long Beach CA<br />

562-595-7411; 800-576-2223 x250<br />

Capitol <strong>Toyota</strong><br />

San Jose CA<br />

408-267-0500<br />

Carson <strong>Toyota</strong><br />

Carson CA<br />

310-549-3131; 800-549-2929<br />

City <strong>Toyota</strong><br />

Daly City CA<br />

650-755-5500<br />

Claremont <strong>Toyota</strong><br />

Claremont CA<br />

909-625-1500<br />

Concord <strong>Toyota</strong><br />

Concord CA<br />

925-682-7131<br />

DCH <strong>Toyota</strong> of Oxnard<br />

Oxnard CA<br />

805-988-7900; 800-229-6988<br />

DCH <strong>Toyota</strong> of Simi Valley<br />

Simi Valley CA<br />

805-526-7500<br />

Downtown <strong>Toyota</strong><br />

Oakland CA<br />

510-547-4436<br />

Dublin <strong>Toyota</strong><br />

Dublin CA<br />

925-829-7700<br />

Elk Grove <strong>Toyota</strong><br />

Elk Grove CA<br />

916-405-8000<br />

Elmore <strong>Toyota</strong><br />

Westminster CA<br />

714-894-3322<br />

Fairfield <strong>Toyota</strong><br />

Fairfield CA<br />

707-402-3100<br />

Folsom Lake <strong>Toyota</strong><br />

Folsom CA<br />

916-355-1500; 800-544-1680<br />

Frank <strong>Toyota</strong><br />

National City CA<br />

619-474-5573; 800-237-7273<br />

Freeman <strong>Toyota</strong><br />

Santa Rosa CA<br />

707-542-1791; 800-862-4627<br />

Fremont <strong>Toyota</strong><br />

Fremont CA<br />

510-252-5100; 800-938-6968<br />

Frontier <strong>Toyota</strong><br />

Valencia CA<br />

661-255-7575<br />

Gilroy <strong>Toyota</strong><br />

Gilroy CA<br />

408-848-8000; 800-727-1878<br />

Hamer <strong>Toyota</strong><br />

Mission Hills CA<br />

818-365-9621; 800-762-2122<br />

Hanlees Hilltop <strong>Toyota</strong><br />

Richmond CA<br />

510-243-2020<br />

Hansel <strong>Toyota</strong><br />

Petaluma CA<br />

707-769-2333<br />

Hayward <strong>Toyota</strong><br />

Hayward CA<br />

510-889-8000<br />

I-10 <strong>Toyota</strong><br />

Indio CA<br />

760-772-3300<br />

John Elway’s Crown <strong>Toyota</strong><br />

Ontario CA<br />

909-390-9700<br />

Kearny Mesa <strong>Toyota</strong><br />

San Diego CA<br />

858-279-8151; 800-287-8157<br />

Keyes <strong>Toyota</strong><br />

Van Nuys CA<br />

818-782-0122<br />

Lithia <strong>Toyota</strong> of Redding<br />

Redding CA<br />

530-722-3850<br />

Lithia <strong>Toyota</strong> of Vacaville<br />

Vacaville CA<br />

707-446-7000<br />

Longo <strong>Toyota</strong><br />

El Monte CA<br />

626-580-6000<br />

Magnussen’s Auburn <strong>Toyota</strong><br />

Auburn CA<br />

530-885-8484<br />

Magnussen’s <strong>Toyota</strong> of Palo Alto<br />

Palo Alto CA<br />

650-494-2100; 800-394-8080<br />

Maita’s <strong>Toyota</strong> of Sacramento<br />

Sacramento CA<br />

916-481-0855; 800-640-6248<br />

Manhattan Beach <strong>Toyota</strong><br />

Manhattan Beach CA<br />

310-546-4848<br />

Marina del Rey <strong>Toyota</strong><br />

Marina del Rey CA<br />

310-821-8979<br />

Melody <strong>Toyota</strong><br />

San Bruno CA<br />

650-635-1000<br />

Merced <strong>Toyota</strong><br />

Merced CA<br />

209-725-9000<br />

Miller <strong>Toyota</strong><br />

Culver City CA<br />

310-559-3777<br />

Miller <strong>Toyota</strong> of Anaheim<br />

Anaheim CA<br />

714-879-6300; 800-995-0334<br />

Modesto <strong>Toyota</strong> World<br />

Modesto CA<br />

209-529-2933; 800-554-3284<br />

Moss Brothers <strong>Toyota</strong><br />

Moreno Valley CA<br />

951-247-8000<br />

Mossy <strong>Toyota</strong><br />

San Diego CA<br />

858-581-4000<br />

Northridge <strong>Toyota</strong><br />

Northridge CA<br />

818-734-5600; 877-972-7870<br />

Norwalk <strong>Toyota</strong><br />

Norwalk CA<br />

562-868-0035; 800-378-7713<br />

Piercey <strong>Toyota</strong><br />

San Jose CA<br />

408-436-8890<br />

Power <strong>Toyota</strong> Cerritos<br />

Cerritos CA<br />

562-860-6561<br />

Puente Hills <strong>Toyota</strong><br />

City of Industry CA<br />

626-964-7100; 800-942-9997<br />

Putnam <strong>Toyota</strong><br />

Burlingame CA<br />

650-340-6900; 800-978-8626<br />

32 STAR Service News<br />

Spring 2008


Quality <strong>Toyota</strong><br />

Corona CA<br />

951-734-6020<br />

Roseville <strong>Toyota</strong><br />

Roseville CA<br />

916-782-2163<br />

San Francisco <strong>Toyota</strong><br />

San Francisco CA<br />

415-750-8300; 800-738-6968<br />

Sierra <strong>Toyota</strong><br />

Lancaster CA<br />

661-948-0731<br />

South Bay <strong>Toyota</strong><br />

Gardena CA<br />

310-323-7800; 800-750-9780<br />

South Coast <strong>Toyota</strong><br />

Costa Mesa CA<br />

949-722-2000<br />

Stevens Creek <strong>Toyota</strong><br />

San Jose CA<br />

408-984-1234<br />

Thousand Oaks <strong>Toyota</strong><br />

Thousand Oaks CA<br />

818-889-8919<br />

Torrance <strong>Toyota</strong><br />

Torrance CA<br />

310-325-7500; 800-325-7508<br />

<strong>Toyota</strong> 101<br />

Redwood City CA<br />

650-365-5000<br />

<strong>Toyota</strong> Carlsbad<br />

Carlsbad CA<br />

760-438-2000<br />

<strong>Toyota</strong> Marin<br />

San Rafael CA<br />

415-457-4156<br />

<strong>Toyota</strong> of Alameda<br />

Alameda CA<br />

510-522-6400; 800-986-9727<br />

<strong>Toyota</strong> of El Cajon<br />

El Cajon CA<br />

619-440-0225<br />

<strong>Toyota</strong> of Escondido<br />

Escondido CA<br />

760-746-0601; 800-552-6609<br />

<strong>Toyota</strong> of Glendale<br />

Glendale CA<br />

323-461-7228; 800-954-5245<br />

<strong>Toyota</strong> of Glendora<br />

Glendora CA<br />

909-305-2000; 800-986-9682<br />

<strong>Toyota</strong> of Hollywood<br />

Los Angeles CA<br />

323-467-6161<br />

<strong>Toyota</strong> of Huntington Beach<br />

Huntington Beach CA<br />

714-847-8555<br />

<strong>Toyota</strong> of North Hollywood<br />

North Hollywood CA<br />

818-508-2900; 800-766-8836<br />

<strong>Toyota</strong> of Orange Inc.<br />

Orange CA<br />

714-639-6750; 800-498-3424<br />

<strong>Toyota</strong> of Redlands<br />

Redlands CA<br />

909-793-0300<br />

<strong>Toyota</strong> of Riverside<br />

Riverside CA<br />

951-687-1622<br />

<strong>Toyota</strong> of San Bernardino<br />

San Bernardino CA<br />

909-381-4444<br />

<strong>Toyota</strong> of Santa Barbara<br />

Goleta CA<br />

805-967-5611<br />

<strong>Toyota</strong> of Santa Maria<br />

Santa Maria CA<br />

805-928-3881<br />

<strong>Toyota</strong> of the Desert<br />

Cathedral City CA<br />

760-328-0871; 800-479-5744<br />

<strong>Toyota</strong> of Vallejo<br />

Vallejo CA<br />

707-552-4545; 800-537-5151<br />

<strong>Toyota</strong> of Walnut Creek<br />

Walnut Creek CA<br />

925-933-7440<br />

<strong>Toyota</strong> Place<br />

Garden Grove CA<br />

714-895-5595; 800-896-8244<br />

<strong>Toyota</strong> Santa Monica<br />

Santa Monica CA<br />

310-394-6744<br />

<strong>Toyota</strong> Sunnyvale<br />

Sunnyvale CA<br />

408-245-6640; 800-TOYOTA-9<br />

<strong>Toyota</strong> Town<br />

Stockton CA<br />

209-473-2513<br />

Tracy <strong>Toyota</strong><br />

Tracy CA<br />

209-834-1111<br />

Tustin <strong>Toyota</strong><br />

Tustin CA<br />

714-832-3111<br />

Valley-Hi <strong>Toyota</strong>-Honda<br />

Victorville CA<br />

760-241-6484<br />

Victory <strong>Toyota</strong><br />

Seaside CA<br />

831-393-3020; 800-861-6848<br />

West Covina <strong>Toyota</strong><br />

West Covina CA<br />

626-859-7400<br />

Wondries <strong>Toyota</strong><br />

Alhambra CA<br />

626-289-8000<br />

Yuba City <strong>Toyota</strong>/Lincoln-Mercury<br />

Yuba City CA<br />

530-673-5661<br />

Colorado<br />

Boulder <strong>Toyota</strong>-Scion<br />

Boulder CO<br />

303-443-3250<br />

Burt <strong>Toyota</strong> Scion Inc.<br />

Englewood CO<br />

303-761-3222; 800-525-8403<br />

Ehrlich <strong>Toyota</strong> & Scion<br />

Greeley CO<br />

970-339-3900; 877-894-5424<br />

Go <strong>Toyota</strong>-Scion Arapahoe<br />

Englewood CO<br />

303-792-2000; 800-477-1145<br />

Liberty <strong>Toyota</strong>-Scion<br />

Colorado Springs CO<br />

719-598-2222; 800-289-0401<br />

Mountain States <strong>Toyota</strong>/Scion<br />

Denver CO<br />

303-302-8888<br />

Pedersen <strong>Toyota</strong>-Scion-Volvo<br />

Fort Collins CO<br />

970-223-3100; 800-800-0788<br />

Pueblo <strong>Toyota</strong><br />

Pueblo CO<br />

719-543-1719<br />

Stevinson <strong>Toyota</strong> East & Scion<br />

Aurora CO<br />

303-340-2170; 800-332-5877<br />

Stevinson <strong>Toyota</strong> West & Scion<br />

Lakewood CO<br />

303-277-0550; 800-525-8858<br />

Western Slope Auto Co.<br />

Grand Junction CO<br />

970-243-0843; 800-525-7072<br />

Connecticut<br />

A-1 <strong>Toyota</strong><br />

New Haven CT<br />

203-389-1521; 800-428-8678<br />

Colonial <strong>Toyota</strong><br />

Milford CT<br />

203-878-7401<br />

Greentree <strong>Toyota</strong><br />

Brookfield CT<br />

203-730-4040<br />

Hartford <strong>Toyota</strong><br />

Hartford CT<br />

860-278-5411<br />

Hoffman <strong>Toyota</strong><br />

Simsbury CT<br />

860-651-3393<br />

Lynch <strong>Toyota</strong><br />

Manchester CT<br />

860-646-4321<br />

Spring 2008 STAR Service News<br />

STAR dealer listings<br />

Middletown <strong>Toyota</strong><br />

Middletown CT<br />

860-347-7294; 800-972-1067<br />

Stephen <strong>Toyota</strong><br />

Bristol CT<br />

860-589-6211<br />

<strong>Toyota</strong> of Stamford<br />

Stamford CT<br />

203-348-3751<br />

Delaware<br />

Newark <strong>Toyota</strong> World-Scion<br />

Newark DE<br />

302-368-6262; 800-537-4510<br />

Florida<br />

Arlington <strong>Toyota</strong> Inc.<br />

Jacksonville FL<br />

904-721-3000; 877-301-6734<br />

Armstrong <strong>Toyota</strong>/Homestead<br />

Homestead FL<br />

305-248-6330; 888-967-8772<br />

Autoway <strong>Toyota</strong><br />

Pinellas Park FL<br />

727-577-1231; 800-832-8680<br />

Bev Smith <strong>Toyota</strong><br />

Fort Pierce FL<br />

772-464-8440; 800-432-7369<br />

Bob Tyler <strong>Toyota</strong><br />

Pensacola FL<br />

850-478-9999; 800-946-9904<br />

Central Florida <strong>Toyota</strong><br />

Orlando FL<br />

407-846-1600; 800-432-8090<br />

Courtesy <strong>Toyota</strong><br />

Tampa FL<br />

813-621-7747; 800-444-4983<br />

Courtesy <strong>Toyota</strong><br />

Winter Park FL<br />

407-678-1234; 800-942-7926<br />

David Maus <strong>Toyota</strong><br />

Sanford FL<br />

407-302-8800; 800-864-8023<br />

Daytona <strong>Toyota</strong><br />

Daytona Beach FL<br />

386-255-7475<br />

Deland <strong>Toyota</strong><br />

Deland FL<br />

386-734-2184<br />

Earl Stewart <strong>Toyota</strong><br />

of North Palm Beach<br />

Lake Park FL<br />

561-844-3461<br />

Ed Morse Delray <strong>Toyota</strong><br />

Delray Beach FL<br />

561-276-5000; 800-940-0390<br />

Ernie Palmer <strong>Toyota</strong><br />

Jacksonville FL<br />

904-389-4561; 800-869-7278<br />

33


Germain <strong>Toyota</strong> of Naples<br />

Naples FL<br />

239-592-5550; 877-GO-GERMAIN<br />

Gettel <strong>Toyota</strong><br />

Bradenton FL<br />

941-756-5511;<br />

800-282-3964 (FL only)<br />

Headquarter <strong>Toyota</strong><br />

Hialeah FL<br />

305-364-9800; 800-779-8696<br />

Keith Pierson <strong>Toyota</strong><br />

Jacksonville FL<br />

904-771-9100; 800-777-0976<br />

Kendall <strong>Toyota</strong> Service Center<br />

Miami FL<br />

786-573-5900<br />

King <strong>Toyota</strong><br />

Deerfield Beach FL<br />

954-421-4000<br />

Legacy <strong>Toyota</strong><br />

Tallahassee FL<br />

850-251-2720; 800-383-0619<br />

Lehman <strong>Toyota</strong><br />

Miami FL<br />

305-652-6500<br />

Maroone <strong>Toyota</strong><br />

Davie FL<br />

954-659-1800; 800-503-6988<br />

Palm <strong>Toyota</strong><br />

Punta Gorda FL<br />

941-639-1155<br />

Palm Beach <strong>Toyota</strong><br />

West Palm Beach FL<br />

561-712-2700; 800-423-7710<br />

Stadium <strong>Toyota</strong> Inc.<br />

Tampa FL<br />

813-872-4881; 800-858-2387<br />

<strong>Toyota</strong> of Hollywood<br />

Hollywood FL<br />

954-966-2150<br />

<strong>Toyota</strong> of Melbourne<br />

Melbourne FL<br />

321-254-8888<br />

<strong>Toyota</strong> of Orlando<br />

Orlando FL<br />

407-298-4500; 800-842-4699<br />

Georgia<br />

Atlanta <strong>Toyota</strong><br />

Duluth GA<br />

770-476-8282; 800-334-5149<br />

Butler <strong>Toyota</strong><br />

Macon GA<br />

478-784-0600; 800-858-7240<br />

Cobb County <strong>Toyota</strong><br />

Kennesaw GA<br />

770-422-8555; 800-238-6968<br />

Conyers <strong>Toyota</strong><br />

Conyers GA<br />

770-922-5500<br />

STAR dealer listings<br />

Hank Aaron <strong>Toyota</strong><br />

McDonough GA<br />

770-288-3766; 800-940-3766<br />

Heyward Allen <strong>Toyota</strong><br />

Athens GA<br />

706-549-7002; 800-260-0228<br />

Jay <strong>Toyota</strong><br />

Columbus GA<br />

706-322-8891; 800-367-4760<br />

LaGrange <strong>Toyota</strong><br />

LaGrange GA<br />

706-882-2963; 800-882-2963<br />

Lowe <strong>Toyota</strong>/Warner Robins<br />

Warner Robins GA<br />

478-929-7900<br />

Nalley <strong>Toyota</strong> of Roswell<br />

Roswell GA<br />

770-594-8696; 888-594-8696<br />

Sandy Springs <strong>Toyota</strong><br />

Atlanta GA<br />

404-256-3392<br />

Savannah <strong>Toyota</strong><br />

Savannah GA<br />

912-927-1234; 800-633-8805<br />

Stone Mountain <strong>Toyota</strong><br />

Stone Mountain GA<br />

770-736-0030; 800-210-9391<br />

Team <strong>Toyota</strong><br />

Lithia Springs GA<br />

770-941-1200<br />

<strong>Toyota</strong> Mall of Georgia<br />

Buford GA<br />

678-546-1212<br />

<strong>Toyota</strong> South<br />

Morrow GA<br />

770-961-0225; 800-24-LEXUS<br />

Idaho<br />

Parker <strong>Toyota</strong> Inc.<br />

Coeur D’Alene ID<br />

208-765-8228; 800-733-8170<br />

Peterson <strong>Toyota</strong><br />

Boise ID<br />

208-378-9000; 800-584-7751<br />

Illinois<br />

Anderson <strong>Toyota</strong><br />

Rockford IL<br />

815-397-8995<br />

Arlington <strong>Toyota</strong><br />

Buffalo Grove IL<br />

847-394-5100; 800-426-1854<br />

Chicago Northside <strong>Toyota</strong><br />

Chicago IL<br />

773-728-5000<br />

Elmhurst <strong>Toyota</strong><br />

Elmhurst IL<br />

630-279-2160; 800-266-3000<br />

Grossinger <strong>Toyota</strong> North<br />

Lincolnwood IL<br />

847-675-7100<br />

Libertyville <strong>Toyota</strong><br />

Libertyville IL<br />

847-362-1500; 888-771-9997<br />

Oakbrook <strong>Toyota</strong> in Westmont<br />

Westmont IL<br />

630-789-9600<br />

Orland <strong>Toyota</strong><br />

Tinley Park IL<br />

708-429-3900; 800-755-3987<br />

Peoria <strong>Toyota</strong><br />

Peoria IL<br />

309-693-7000; 800-949-6351<br />

Schaumburg <strong>Toyota</strong><br />

Schaumburg IL<br />

847-882-1800; 800-882-7228<br />

<strong>Toyota</strong> of Naperville<br />

Naperville IL<br />

630-357-1578<br />

<strong>Toyota</strong> on Western<br />

Chicago IL<br />

773-776-4016<br />

Indiana<br />

Beck <strong>Toyota</strong><br />

Indianapolis IN<br />

317-882-2600; 800-541-7635<br />

Evans <strong>Toyota</strong><br />

Ft. Wayne IN<br />

260-482-3730; 800-218-1046<br />

Richmond <strong>Toyota</strong><br />

Richmond IN<br />

765-935-8057; 888-820-4569<br />

Iowa<br />

Dan Deery <strong>Toyota</strong><br />

Waterloo IA<br />

319-233-5000; 800-383-4348<br />

<strong>Toyota</strong> of Des Moines<br />

Des Moines IA<br />

515-276-4911; 800-342-7045<br />

Wilson <strong>Toyota</strong><br />

Ames IA<br />

515-232-4081; 800-232-4081<br />

Kansas<br />

Lewis <strong>Toyota</strong><br />

Topeka KS<br />

785-273-2220<br />

Olathe <strong>Toyota</strong><br />

Olathe KS<br />

913-780-9919<br />

Superior <strong>Toyota</strong><br />

Merriam KS<br />

913-831-0800; 800-798-8267<br />

Kentucky<br />

Green’s <strong>Toyota</strong> of Lexington<br />

Lexington KY<br />

859-254-5751<br />

Kerry <strong>Toyota</strong><br />

Florence KY<br />

859-371-3939<br />

Mike Smith <strong>Toyota</strong><br />

Paducah KY<br />

270-415-0474; 866-423-0474<br />

Oxmoor <strong>Toyota</strong><br />

Louisville KY<br />

502-426-1200; 800-880-3381<br />

<strong>Toyota</strong> of Louisville<br />

Louisville KY<br />

502-935-1433<br />

<strong>Toyota</strong> on Nicholasville<br />

Nicholasville KY<br />

859-887-4200<br />

<strong>Toyota</strong> South Inc<br />

Richmond KY<br />

859-624-1313; 800-688-6968<br />

Louisiana<br />

All Star <strong>Toyota</strong>/Baton Rouge<br />

Baton Rouge LA<br />

225-925-2525; 800-225-2769<br />

Courvelle <strong>Toyota</strong><br />

Opelousas LA<br />

337-948-8255<br />

Greg LeBlanc <strong>Toyota</strong><br />

Houma LA<br />

985-876-7210; 800-764-6422<br />

Hampton <strong>Toyota</strong><br />

Lafayette LA<br />

337-984-5010; 800-633-5010<br />

John Harvey <strong>Toyota</strong><br />

Bossier City LA<br />

318-741-1337<br />

Lakeside <strong>Toyota</strong><br />

Metairie LA<br />

504-833-3311; 800-833-2128<br />

Northshore <strong>Toyota</strong><br />

Covington LA<br />

985-893-7778<br />

Price LeBlanc <strong>Toyota</strong><br />

Baton Rouge LA<br />

225-408-1100; 800-960-1157<br />

Ray Brandt <strong>Toyota</strong><br />

Kenner LA<br />

504-464-4500<br />

Team <strong>Toyota</strong><br />

Baton Rouge LA<br />

225-273-5880; 800-696-5895<br />

<strong>Toyota</strong> of New Orleans<br />

New Orleans LA<br />

504-940-0000; 800-980-6252<br />

<strong>Toyota</strong> of Slidell<br />

Slidell LA<br />

985-643-0005; 800-521-8101<br />

Yokem <strong>Toyota</strong><br />

Shreveport LA<br />

318-798-3773; 800-456-0501<br />

Maine<br />

Charlie’s <strong>Toyota</strong><br />

Augusta ME<br />

207-622-4748<br />

34 STAR Service News<br />

Spring 2008


Down East <strong>Toyota</strong><br />

Brewer ME<br />

207-989-6400; 800-869-6827<br />

Maine Mall <strong>Toyota</strong><br />

Portland ME<br />

207-321-3477<br />

Prime <strong>Toyota</strong><br />

Saco ME<br />

207-282-6161<br />

Maryland<br />

355 <strong>Toyota</strong><br />

Rockville MD<br />

301-340-0900<br />

Beltway <strong>Toyota</strong><br />

Marlow Heights MD<br />

301-899-6000; 800-543-7093<br />

DarCars <strong>Toyota</strong><br />

Silver Spring MD<br />

301-622-0300; 800-298-6900<br />

Fitzgerald’s Lakeforest <strong>Toyota</strong><br />

Gaithersburg MD<br />

301-921-0300<br />

Jerry’s <strong>Toyota</strong><br />

Baltimore MD<br />

410-661-4610; 800-492-1981<br />

Jim Coleman <strong>Toyota</strong> Inc.<br />

Bethesda MD<br />

301-469-7100<br />

Koons <strong>Toyota</strong><br />

Annapolis MD<br />

410-268-6480; 800-262-3330<br />

R&H <strong>Toyota</strong><br />

Owings Mills MD<br />

410-363-2000<br />

Russel <strong>Toyota</strong><br />

Baltimore MD<br />

410-788-8400; 800-638-8401<br />

<strong>Toyota</strong> of Glen Burnie<br />

Glen Burnie MD<br />

410-761-9000; 800-848-4451<br />

<strong>Toyota</strong> of Waldorf<br />

Waldorf MD<br />

301-843-3700; 800-243-3949<br />

Massachusetts<br />

Acton <strong>Toyota</strong><br />

Acton MA<br />

978-263-1500<br />

Balise <strong>Toyota</strong><br />

West Springfield MA<br />

413-734-8795<br />

Bernardi <strong>Toyota</strong><br />

Framingham MA<br />

508-879-1520; 800-248-3035<br />

Boch <strong>Toyota</strong> Inc.<br />

Norwood MA<br />

781-769-8100; 800-532-9622<br />

Boch <strong>Toyota</strong> South<br />

North Attleboro MA<br />

508-699-7551<br />

Copeland <strong>Toyota</strong><br />

Brockton MA<br />

508-584-2440<br />

Expressway <strong>Toyota</strong><br />

Dorchester MA<br />

617-265-4321<br />

Falmouth <strong>Toyota</strong> Inc.<br />

Bourne MA<br />

508-759-1900; 800-442-1330<br />

Harr <strong>Toyota</strong> Inc.<br />

Worcester MA<br />

508-852-5511<br />

Herb Chambers Mid-State <strong>Toyota</strong><br />

Auburn MA<br />

508-832-8000; 800-767-1898<br />

Ira <strong>Toyota</strong><br />

Danvers MA<br />

978-777-2330; 800-774-8411<br />

Ira <strong>Toyota</strong> II<br />

Tewksbury MA<br />

978-863-9009<br />

Ira <strong>Toyota</strong> III<br />

Milford MA<br />

508-478-0500; 800-698-5711<br />

Jaffarian Volvo <strong>Toyota</strong><br />

Haverhill MA<br />

978-372-8551<br />

Lexington <strong>Toyota</strong><br />

Lexington MA<br />

781-861-7400<br />

800-521-3101 (local)<br />

McGee <strong>Toyota</strong><br />

Hanover MA<br />

781-826-8333; 800-642-3000<br />

Norm Wagner <strong>Toyota</strong><br />

Lancaster MA<br />

978-342-1330<br />

Prime <strong>Toyota</strong> - Boston<br />

Boston MA<br />

617-469-1024; 800-354-5100<br />

Route 44 <strong>Toyota</strong><br />

Raynham MA<br />

508-824-4044; 877-ROUTE-44<br />

Sullivan Brothers <strong>Toyota</strong><br />

Kingston MA<br />

781-585-1300<br />

<strong>Toyota</strong> of Dartmouth<br />

North Dartmouth MA<br />

508-993-2616<br />

<strong>Toyota</strong> of Watertown<br />

Watertown MA<br />

617-926-5200<br />

<strong>Toyota</strong> of Wellesley<br />

Wellesley MA<br />

781-237-2970; 800-734-0006<br />

<strong>Toyota</strong> of Weymouth<br />

North Weymouth MA<br />

781-337-2000; 800-371-2001<br />

Tri-State <strong>Toyota</strong><br />

Dudley MA<br />

508-943-7474; 800-339-2321<br />

Woburn <strong>Toyota</strong><br />

Woburn MA<br />

781-933-1100;<br />

800-624-8000 (MA only)<br />

Michigan<br />

Crown <strong>Toyota</strong><br />

Holland MI<br />

616-393-0400<br />

Dunning <strong>Toyota</strong> Ann Arbor<br />

Ann Arbor MI<br />

734-997-7600<br />

Grand Blanc Motor Cars<br />

Grand Blanc MI<br />

810-579-2107; 800-968-6968<br />

LaFontaine <strong>Toyota</strong><br />

Dearborn MI<br />

313-561-6600; 800-989-2886<br />

Metro <strong>Toyota</strong><br />

Kalamazoo MI<br />

269-375-1000<br />

Page <strong>Toyota</strong><br />

Southfield MI<br />

248-352-8580; 800-325-8578<br />

Spartan <strong>Toyota</strong><br />

Lansing MI<br />

517-394-6000; 800-998-7557<br />

Suburban <strong>Toyota</strong>-Volvo<br />

Troy MI<br />

248-643-8500; 800-875-3300<br />

<strong>Toyota</strong> of Grand Rapids<br />

Grand Rapids MI<br />

616-942-5290; 800-354-7037<br />

Minnesota<br />

Burnsville <strong>Toyota</strong><br />

Burnsville MN<br />

952-435-8200; 800-448-5912<br />

Maplewood <strong>Toyota</strong><br />

Maplewood MN<br />

651-482-1322; 877-574-0667<br />

Rudy Luther <strong>Toyota</strong><br />

Golden Valley MN<br />

763-544-1313; 800-742-5690<br />

<strong>Toyota</strong> City<br />

Brooklyn Park MN<br />

763-566-0060<br />

Walser <strong>Toyota</strong><br />

Bloomington MN<br />

952-888-5581<br />

Spring 2008 STAR Service News<br />

Mississippi<br />

Carlock <strong>Toyota</strong> of Tupelo<br />

Tupelo MS<br />

662-842-6428<br />

Gray-Daniels <strong>Toyota</strong><br />

Brandon MS<br />

601-948-0576; 800-530-7955<br />

STAR dealer listings<br />

Herrin-Gear <strong>Toyota</strong><br />

Jackson MS<br />

601-956-9696; 800-748-9921<br />

Missouri<br />

Adams <strong>Toyota</strong> Lee’s Summit<br />

Lee’s Summit MO<br />

816-358-7600; 800-800-7291<br />

Jay Wolfe <strong>Toyota</strong> of West County<br />

Ballwin MO<br />

636-207-3900; 800-603-2146<br />

Jerry Ackerman <strong>Toyota</strong><br />

St. Louis MO<br />

314-351-3000; 800-871-3433<br />

John Weiss <strong>Toyota</strong> of South County<br />

St. Louis MO<br />

314-849-3700; 800-221-4021<br />

Nevada<br />

Desert <strong>Toyota</strong> of Las Vegas<br />

Las Vegas NV<br />

702-871-4111<br />

Findlay <strong>Toyota</strong> & Scion<br />

Henderson NV<br />

702-566-2000<br />

Fletcher Jones <strong>Toyota</strong>/Scion<br />

Las Vegas NV<br />

702-457-2000<br />

New Hampshire<br />

Grappone <strong>Toyota</strong><br />

Concord NH<br />

603-224-9912<br />

Ira <strong>Toyota</strong> of Manchester<br />

Manchester NH<br />

603-624-1800<br />

Rockingham <strong>Toyota</strong><br />

Salem NH<br />

603-893-3525<br />

<strong>Toyota</strong> of Nashua<br />

Nashua NH<br />

603-888-3555; 800-231-0688<br />

<strong>Toyota</strong> of Portsmouth<br />

Portsmouth NH<br />

603-431-6100; 888-888-9070<br />

New Jersey<br />

Autoland <strong>Toyota</strong><br />

Springfield NJ<br />

973-467-6137; 800-752-0086<br />

Crestmont <strong>Toyota</strong><br />

Pompton Plains NJ<br />

973-839-2500; 800-839-6444<br />

Dayton <strong>Toyota</strong><br />

Dayton NJ<br />

732-329-9191<br />

DCH Brunswick <strong>Toyota</strong><br />

North Brunswick NJ<br />

732-418-8888; 800-368-0097<br />

DCH Freehold <strong>Toyota</strong><br />

Freehold NJ<br />

732-431-1300; 800-221-0032<br />

35


East Coast <strong>Toyota</strong><br />

Wood Ridge NJ<br />

201-939-9400<br />

Gateway <strong>Toyota</strong><br />

Toms River NJ<br />

732-240-2000<br />

Glen Motors Inc.<br />

Fairlawn NJ<br />

201-791-3800; 800-444-1959<br />

Hudson <strong>Toyota</strong><br />

Jersey City NJ<br />

201-433-0009; 800-342-3300<br />

James <strong>Toyota</strong><br />

Flemington NJ<br />

908-788-5700<br />

Lawrence <strong>Toyota</strong><br />

Lawrenceville NJ<br />

609-883-4200<br />

Liberty <strong>Toyota</strong><br />

Burlington NJ<br />

609-386-6300<br />

Parkway <strong>Toyota</strong><br />

Englewood Cliffs NJ<br />

201-944-3300<br />

Prestige <strong>Toyota</strong><br />

Ramsey NJ<br />

201-825-2700<br />

Route 1 <strong>Toyota</strong><br />

Avenel NJ<br />

732-815-2324; 800-545-5850<br />

Route 22 <strong>Toyota</strong><br />

Hillside NJ<br />

973-705-9400<br />

Shore <strong>Toyota</strong><br />

Mays Landing NJ<br />

609-645-2770<br />

<strong>Toyota</strong> of Hackensack<br />

Hackensack NJ<br />

201-488-7777<br />

<strong>Toyota</strong> of Morristown<br />

Morristown NJ<br />

973-540-1111; 800-541-1127<br />

<strong>Toyota</strong> of Turnersville<br />

Turnersville NJ<br />

856-728-5000<br />

<strong>Toyota</strong> of Vineland<br />

Vineland NJ<br />

856-696-5900; 800-566-3225<br />

<strong>Toyota</strong> World of Lakewood<br />

Lakewood NJ<br />

732-364-9000<br />

New Mexico<br />

Beaver <strong>Toyota</strong><br />

Santa Fe NM<br />

505-992-1535; 866-845-1799<br />

Karl Malone <strong>Toyota</strong><br />

Albuquerque NM<br />

505-294-8800; 800-444-6702<br />

STAR dealer listings<br />

New York<br />

Advantage <strong>Toyota</strong><br />

Lynbrook NY<br />

516-887-8600<br />

Bay Ridge <strong>Toyota</strong><br />

Brooklyn NY<br />

718-439-7888<br />

City World <strong>Toyota</strong><br />

Bronx NY<br />

718-655-1800<br />

Fordham <strong>Toyota</strong><br />

Bronx NY<br />

718-367-0400; 866-932-2111<br />

Fucillo <strong>Toyota</strong><br />

Grand Island NY<br />

716-773-7505<br />

Huntington <strong>Toyota</strong><br />

Huntington Station NY<br />

631-423-6644<br />

Interstate <strong>Toyota</strong><br />

Monsey NY<br />

845-352-6200; 800-942-6449<br />

Jack Sherman <strong>Toyota</strong><br />

Binghamton NY<br />

607-724-1334; 800-572-4561<br />

Johnstons <strong>Toyota</strong><br />

New Hampton NY<br />

845-374-8600<br />

Lee’s <strong>Toyota</strong><br />

Jamaica NY<br />

718-657-2220<br />

Lia <strong>Toyota</strong> of Colonie<br />

Schenectady NY<br />

518-374-3700<br />

Northtown <strong>Toyota</strong><br />

Amherst NY<br />

716-836-4600<br />

Northway Motor Car<br />

Latham NY<br />

518-783-1951<br />

Penn <strong>Toyota</strong><br />

Greenvale NY<br />

516-621-8600; 866-5-TOYOTA<br />

Plaza <strong>Toyota</strong><br />

Brooklyn NY<br />

718-253-8400<br />

Queensboro <strong>Toyota</strong><br />

Woodside NY<br />

718-335-8600<br />

Rockland <strong>Toyota</strong><br />

Blauvelt NY<br />

845-358-2220; 800-844-9976<br />

Romano <strong>Toyota</strong><br />

East Syracuse NY<br />

315-445-1071<br />

Smithtown <strong>Toyota</strong><br />

Smithtown NY<br />

631-724-3300<br />

Star <strong>Toyota</strong> of Bayside<br />

Flushing NY<br />

718-359-7454<br />

Sunrise <strong>Toyota</strong><br />

Oakdale NY<br />

631-589-9000<br />

<strong>Toyota</strong> of Manhattan<br />

New York City NY<br />

212-582-5767<br />

<strong>Toyota</strong> of Newburgh<br />

New Windsor NY<br />

845-561-0340<br />

Vanderstyne <strong>Toyota</strong><br />

Rochester NY<br />

585-225-6600; 800-950-4827<br />

West Herr <strong>Toyota</strong><br />

Orchard Park NY<br />

716-648-4141<br />

Westbury <strong>Toyota</strong><br />

Westbury NY<br />

516-333-3100<br />

Westchester <strong>Toyota</strong><br />

Yonkers NY<br />

914-779-8700; 800-831-8360<br />

North Carolina<br />

Cloninger <strong>Toyota</strong><br />

Salisbury NC<br />

704-637-5353; 888-617-1147<br />

Fred Anderson <strong>Toyota</strong><br />

Raleigh NC<br />

919-787-0099; 800-727-8101<br />

Greenville <strong>Toyota</strong><br />

Greenville NC<br />

252-321-3000; 800-788-2440<br />

Jim Barkley <strong>Toyota</strong><br />

Asheville NC<br />

828-667-8888; 800-951-0672<br />

Leith <strong>Toyota</strong><br />

Raleigh NC<br />

919-876-5900; 800-394-5008<br />

Mark Jacobson <strong>Toyota</strong><br />

Durham NC<br />

919-493-5599<br />

Mike Johnson’s Hickory <strong>Toyota</strong><br />

Hickory NC<br />

828-328-5586; 800-627-0321<br />

Modern <strong>Toyota</strong><br />

Winston-Salem NC<br />

336-785-3100; 800-642-0808<br />

Patterson <strong>Toyota</strong><br />

Mount Airy NC<br />

336-786-2118<br />

Rice <strong>Toyota</strong><br />

Greensboro NC<br />

336-288-1190<br />

Scott Clark’s <strong>Toyota</strong> City<br />

Charlotte NC<br />

704-535-1972; 800-849-1972<br />

Town & Country <strong>Toyota</strong>-Scion<br />

Charlotte NC<br />

704-552-7600; 888-704-7278<br />

<strong>Toyota</strong> of Concord<br />

Concord NC<br />

704-979-7700<br />

<strong>Toyota</strong> of Gastonia<br />

Gastonia NC<br />

704-824-7777; 800-849-8696<br />

<strong>Toyota</strong> of Goldsboro<br />

Goldsboro NC<br />

919-778-3232<br />

<strong>Toyota</strong> of Lake Norman<br />

Huntersville NC<br />

704-875-9199<br />

<strong>Toyota</strong> West<br />

Statesville NC<br />

704-872-2771; 800-326-4455<br />

Victory <strong>Toyota</strong><br />

North Wilkesboro NC<br />

336-667-1185; 800-588-0215<br />

North Dakota<br />

Tim Corwin <strong>Toyota</strong><br />

Fargo ND<br />

701-282-8425<br />

Ohio<br />

Beechmont <strong>Toyota</strong> Inc.<br />

Cincinnati OH<br />

513-388-3800<br />

Brunswick <strong>Toyota</strong><br />

Brunswick OH<br />

330-273-3300; 888-468-6226<br />

Cain <strong>Toyota</strong>-BMW Inc.<br />

North Canton OH<br />

330-494-8855<br />

Classic <strong>Toyota</strong><br />

Mentor OH<br />

440-953-0910; 800-942-1980<br />

Don Joseph <strong>Toyota</strong><br />

Kent OH<br />

330-673-2200; 800-714-6635<br />

Ganley <strong>Toyota</strong><br />

Akron OH<br />

330-733-7511; 800-686-4355<br />

Germain <strong>Toyota</strong> of Columbus<br />

Columbus OH<br />

614-868-0300; 800-686-2277<br />

Glockner <strong>Toyota</strong><br />

Portsmouth OH<br />

740-354-3255; 800-837-1072<br />

Jim White <strong>Toyota</strong><br />

Toledo OH<br />

419-841-6681<br />

Joseph Airport <strong>Toyota</strong><br />

Vandalia OH<br />

937-898-8060<br />

800-451-6511 (local)<br />

36 STAR Service News<br />

Spring 2008


Kings <strong>Toyota</strong> Inc.<br />

Cincinnati OH<br />

513-683-5440<br />

Metro <strong>Toyota</strong><br />

Cleveland OH<br />

216-267-7000; 800-441-3441<br />

Montrose <strong>Toyota</strong><br />

Akron OH<br />

330-836-2500; 800-837-2357<br />

Motorcars <strong>Toyota</strong><br />

in Cleveland Heights<br />

Cleveland Heights OH<br />

216-321-9100<br />

Performance <strong>Toyota</strong><br />

Fairfield OH<br />

513-874-8797<br />

Sunnyside <strong>Toyota</strong><br />

North Olmsted OH<br />

440-777-9911<br />

Tansky Sawmill <strong>Toyota</strong><br />

Dublin OH<br />

614-766-4800<br />

<strong>Toyota</strong> of Cincinnati Co.<br />

Cincinnati OH<br />

513-385-1800<br />

<strong>Toyota</strong> West<br />

Columbus OH<br />

614-465-4820<br />

Oklahoma<br />

Fowler <strong>Toyota</strong>-AMC-Jeep<br />

Norman OK<br />

800-375-9550<br />

Janzen <strong>Toyota</strong><br />

Stillwater OK<br />

405-372-4550<br />

Jim Norton <strong>Toyota</strong><br />

Tulsa OK<br />

918-250-6888; 800-888-3555<br />

Riverside <strong>Toyota</strong><br />

Tulsa OK<br />

918-836-2769; 800-225-2769<br />

Oregon<br />

Beaverton <strong>Toyota</strong>-Scion<br />

Beaverton OR<br />

503-626-7200<br />

Kendall <strong>Toyota</strong>-Scion<br />

Eugene OR<br />

541-344-5566; 800-231-2909<br />

Pennsylvania<br />

Ardmore <strong>Toyota</strong><br />

Ardmore PA<br />

610-645-5000; 800-473-1203<br />

Baierl <strong>Toyota</strong><br />

Mars PA<br />

724-772-1600; 888-772-3412<br />

Carousel <strong>Toyota</strong><br />

Glen Mills PA<br />

610-558-6800; 800-403-4048<br />

Conicelli <strong>Toyota</strong><br />

Conshohocken PA<br />

610-825-7128; 800-825-7128 x5<br />

Conicelli <strong>Toyota</strong> of Springfield<br />

Springfield PA<br />

610-690-6035; 800-737-6300<br />

Faulkner <strong>Toyota</strong><br />

Trevose PA<br />

215-244-9300; 800-341-1717<br />

Halterman’s <strong>Toyota</strong><br />

East Stroudsburg PA<br />

570-421-6930; 800-922-8867<br />

Lancaster <strong>Toyota</strong><br />

East Petersburg PA<br />

717-569-7371; 800-322-1639<br />

New Holland <strong>Toyota</strong><br />

New Holland PA<br />

717-354-4907; 800-367-3232<br />

Sloane <strong>Toyota</strong><br />

Glenside PA<br />

215-885-5400; 800-235-7444<br />

Sloane <strong>Toyota</strong> of Devon<br />

Devon PA<br />

610-647-2300; 800-672-7870<br />

Spitzer <strong>Toyota</strong><br />

Monroeville PA<br />

412-856-9561<br />

Team <strong>Toyota</strong><br />

Langhorne PA<br />

215-741-4200<br />

Thompson <strong>Toyota</strong> Inc.<br />

Doylestown PA<br />

215-345-9460; 800-THOMPSON<br />

Rhode Island<br />

Balise <strong>Toyota</strong> of Warwick<br />

Warwick RI<br />

401-780-3661<br />

Bristol <strong>Toyota</strong><br />

Bristol RI<br />

401-253-2100; 800-284-2916<br />

Colonial <strong>Toyota</strong><br />

Smithfield RI<br />

401-723-0972; 800-631-0199<br />

Tarbox <strong>Toyota</strong><br />

North Kingstown RI<br />

401-884-5438; 888-982-7269<br />

South Carolina<br />

Dave Edwards <strong>Toyota</strong> Inc.<br />

Spartanburg SC<br />

864-595-2300; 800-636-3283<br />

Florence <strong>Toyota</strong><br />

Florence SC<br />

843-669-1676; 800-922-7598<br />

Gene Reed <strong>Toyota</strong> Inc.<br />

North Charleston SC<br />

843-797-8000; 800-922-1353<br />

Harrelson <strong>Toyota</strong><br />

Rock Hill SC<br />

803-328-2886; 800-242-4274<br />

Taylor <strong>Toyota</strong> Inc.<br />

North Augusta SC<br />

803-279-8400; 800-763-8696<br />

<strong>Toyota</strong> Center<br />

West Columbia SC<br />

803-796-6650; 800-635-8213<br />

<strong>Toyota</strong> of Easley Inc.<br />

Easley SC<br />

864-855-2233; 800-922-2307<br />

West Ashley <strong>Toyota</strong><br />

Charleston SC<br />

843-556-9110; 800-316-3017<br />

Tennessee<br />

Capital <strong>Toyota</strong> Inc.<br />

Chattanooga TN<br />

423-892-0661<br />

Fox <strong>Toyota</strong><br />

Clinton TN<br />

865-425-1906; 800-654-7576<br />

Performance <strong>Toyota</strong><br />

Memphis TN<br />

901-758-4040<br />

Phil Bachman <strong>Toyota</strong><br />

Johnson City TN<br />

423-282-2241<br />

Rivergate <strong>Toyota</strong><br />

Madison TN<br />

615-868-4480; 800-251-3011<br />

Rusty Wallace <strong>Toyota</strong><br />

Morristown TN<br />

423-587-1972<br />

<strong>Toyota</strong> Knoxville<br />

Knoxville TN<br />

865-218-3300<br />

<strong>Toyota</strong> of Bristol<br />

Bristol TN<br />

423-764-3155<br />

<strong>Toyota</strong> of Cleveland<br />

Cleveland TN<br />

423-339-1138<br />

Texas<br />

Alamo <strong>Toyota</strong> Inc.<br />

San Antonio TX<br />

210-657-6100<br />

Spring 2008 STAR Service News<br />

Atkinson <strong>Toyota</strong><br />

Bryan TX<br />

979-776-0404; 800-922-5030<br />

Cavender <strong>Toyota</strong><br />

San Antonio TX<br />

210-681-6031; 800-292-5899<br />

Champion <strong>Toyota</strong><br />

Austin TX<br />

512-440-4500; 800-856-4527<br />

Champion <strong>Toyota</strong> Gulf Freeway<br />

Houston TX<br />

713-943-9900; 800-327-2087<br />

Charles Maund <strong>Toyota</strong><br />

Austin TX<br />

512-458-2222<br />

STAR dealer listings<br />

Cowboy <strong>Toyota</strong><br />

Dallas TX<br />

214-324-0411; 800-266-0752<br />

Dick Poe <strong>Toyota</strong><br />

El Paso TX<br />

915-775-2000; 800-395-9331<br />

Don Davis <strong>Toyota</strong><br />

Arlington TX<br />

817-588-5308; 800-762-9852<br />

Don McGill <strong>Toyota</strong> Inc.<br />

Houston TX<br />

281-496-2000<br />

Don McGill <strong>Toyota</strong> of Katy<br />

Katy TX<br />

832-772-1000<br />

Durant <strong>Toyota</strong><br />

Weatherford TX<br />

817-597-5000; 877-538-7268<br />

Fort Bend <strong>Toyota</strong><br />

Richmond TX<br />

281-341-5900; 800-856-5956<br />

Frank Smith <strong>Toyota</strong><br />

McAllan TX<br />

956-686-3767; 800-347-2360<br />

Fred Haas <strong>Toyota</strong> Country<br />

Houston TX<br />

281-357-4000<br />

Fred Haas <strong>Toyota</strong> World<br />

Spring TX<br />

281-297-7000; 800-231-2064<br />

Freeman <strong>Toyota</strong><br />

Hurst TX<br />

817-287-5200<br />

Gene Messer <strong>Toyota</strong><br />

Lubbock TX<br />

806-748-4802; 800-682-4300<br />

Gullo <strong>Toyota</strong> of Conroe<br />

Conroe TX<br />

936-441-4141; 800-47-GULLO<br />

Hoy-Fox <strong>Toyota</strong><br />

El Paso TX<br />

915-598-0399; 800-285-7278<br />

Joe Myers <strong>Toyota</strong><br />

Houston TX<br />

281-890-8700; 800-749-9632<br />

John Eagle Sport City <strong>Toyota</strong><br />

Dallas TX<br />

972-681-8361; 800-876-1843<br />

Kinsel <strong>Toyota</strong> Inc.<br />

Beaumont TX<br />

409-899-4000; 800-323-4090<br />

Loving <strong>Toyota</strong><br />

Lufkin TX<br />

936-699-1028<br />

Metroplex <strong>Toyota</strong><br />

Duncanville TX<br />

972-780-1166; 800-877-6672<br />

37


Mike Calvert <strong>Toyota</strong><br />

Houston TX<br />

713-558-8100; 800-527-5368<br />

Red McCombs <strong>Toyota</strong><br />

San Antonio TX<br />

210-530-3000; 800-292-7810<br />

Rene Isip <strong>Toyota</strong>/Lewisville<br />

Lewisville TX<br />

469-671-5500<br />

Round Rock <strong>Toyota</strong><br />

Round Rock TX<br />

512-244-6900<br />

San Marcos <strong>Toyota</strong><br />

San Marcos TX<br />

512-805-6546; 866-213-1999<br />

Star <strong>Toyota</strong><br />

League City TX<br />

281-338-9700<br />

Sterling McCall <strong>Toyota</strong><br />

Houston TX<br />

713-270-3900<br />

Street <strong>Toyota</strong> Inc.<br />

Amarillo TX<br />

806-355-9846<br />

Tejas <strong>Toyota</strong> Inc.<br />

Humble TX<br />

281-446-0271<br />

Texas <strong>Toyota</strong> of Grapevine<br />

Grapevine TX<br />

817-329-5949; 888-866-8577<br />

<strong>Toyota</strong> of Dallas<br />

Dallas TX<br />

972-241-6655; 800-442-4349<br />

<strong>Toyota</strong> of Fort Worth<br />

Fort Worth TX<br />

817-560-1500; 866-295-8384<br />

<strong>Toyota</strong> of Irving Inc.<br />

Irving TX<br />

972-258-1200; 800-527-5874<br />

<strong>Toyota</strong> of Killeen<br />

Killeen TX<br />

254-690-7273; 888-437-2514<br />

<strong>Toyota</strong> of Laredo<br />

Laredo TX<br />

956-718-4200<br />

<strong>Toyota</strong> of Longview<br />

Longview TX<br />

903-295-9300<br />

<strong>Toyota</strong> of Plano<br />

Plano TX<br />

972-248-7777; 800-925-8009<br />

<strong>Toyota</strong> of Richardson<br />

Richardson TX<br />

972-238-4400; 800-527-2781<br />

Universal <strong>Toyota</strong><br />

San Antonio TX<br />

210-654-1515; 800-489-7575<br />

STAR dealer listings<br />

Vandergriff <strong>Toyota</strong><br />

Arlington TX<br />

817-468-8696<br />

Utah<br />

Brent Brown <strong>Toyota</strong><br />

Provo UT<br />

801-223-4407<br />

Karl Malone <strong>Toyota</strong><br />

Sandy UT<br />

801-553-5800; 888-281-3185<br />

Larry H. Miller <strong>Toyota</strong><br />

Murray UT<br />

801-264-3800; 800-453-6456<br />

Menlove <strong>Toyota</strong><br />

Bountiful UT<br />

801-295-3554; 800-574-9100<br />

Vermont<br />

Heritage <strong>Toyota</strong><br />

South Burlington VT<br />

802-865-8200; 800-439-8856<br />

White River <strong>Toyota</strong><br />

White River Junction VT<br />

802-299-2800; 800-639-1101<br />

Virginia<br />

Alexandria <strong>Toyota</strong><br />

Alexandria VA<br />

703-684-0700; 800-766-9767<br />

Berglund Oak Ridge <strong>Toyota</strong><br />

Lynchburg VA<br />

434-528-3202; 888-287-0333<br />

Bill Page <strong>Toyota</strong><br />

Falls Church VA<br />

703-532-8800<br />

Checkered Flag <strong>Toyota</strong><br />

Virginia Beach VA<br />

757-490-1111; 800-277-2122<br />

David R. McGeorge <strong>Toyota</strong><br />

Richmond VA<br />

804-755-9200; 800-888-9753<br />

First Team <strong>Toyota</strong><br />

Chesapeake VA<br />

757-673-2345<br />

Haley <strong>Toyota</strong><br />

Roanoke VA<br />

540-345-1666; 800-294-2539<br />

Haley <strong>Toyota</strong> of Farmville<br />

Farmville VA<br />

434-392-8166<br />

Haley <strong>Toyota</strong> of Richmond<br />

Midlothian VA<br />

804-545-7401; 800-328-7121<br />

Koons Arlington <strong>Toyota</strong><br />

Arlington VA<br />

703-522-6000<br />

Koons Tysons <strong>Toyota</strong><br />

Vienna VA<br />

703-790-5920; 800-299-8310<br />

Leesburg <strong>Toyota</strong><br />

Leesburg VA<br />

703-771-8990; 800-545-6925<br />

Lustine <strong>Toyota</strong>/Dodge<br />

Woodbridge VA<br />

703-494-9154; 800-537-1746<br />

Mechanicsville <strong>Toyota</strong><br />

Mechanicsville VA<br />

804-417-1121; 800-338-5538<br />

Miller <strong>Toyota</strong><br />

Manassas VA<br />

703-369-3040<br />

Ourisman Fairfax <strong>Toyota</strong><br />

Fairfax VA<br />

703-359-1010; 800-626-2236<br />

Priority <strong>Toyota</strong><br />

Chesapeake VA<br />

757-366-5000<br />

Priority <strong>Toyota</strong> Richmond<br />

Chester VA<br />

804-526-2811<br />

Springfield <strong>Toyota</strong><br />

Springfield VA<br />

703-451-0300; 800-269-1406<br />

Washington<br />

Appleway <strong>Toyota</strong><br />

Spokane WA<br />

509-924-1150; 800-876-4412<br />

Foothills <strong>Toyota</strong><br />

Burlington WA<br />

360-757-7575; 800-962-7384<br />

Heartland <strong>Toyota</strong><br />

Bremerton WA<br />

360-377-1200<br />

Magic <strong>Toyota</strong><br />

Edmonds WA<br />

425-775-4422<br />

Michael’s <strong>Toyota</strong> of Bellevue<br />

Bellevue WA<br />

425-455-9500<br />

Rodland <strong>Toyota</strong><br />

Everett WA<br />

425-353-2929; 800-562-1805<br />

<strong>Toyota</strong> of Lake City<br />

Seattle WA<br />

206-367-0080; 800-426-2300<br />

<strong>Toyota</strong> of Seattle<br />

Seattle WA<br />

206-382-4300<br />

<strong>Toyota</strong> of Tri-Cities<br />

Kennewick WA<br />

509-547-9888; 888-616-3648<br />

West Virginia<br />

Bert Wolfe <strong>Toyota</strong><br />

Charleston WV<br />

304-344-1601; 800-989-8520<br />

Wisconsin<br />

Don Jacobs <strong>Toyota</strong><br />

Milwaukee WI<br />

414-281-3100; 800-572-6490<br />

Jack Safro <strong>Toyota</strong><br />

Brookfield WI<br />

262-781-2626; 800-242-2086<br />

Kolosso <strong>Toyota</strong><br />

Appleton WI<br />

920-738-3666; 800-236-4333<br />

Rhinelander <strong>Toyota</strong><br />

Rhinelander WI<br />

715-365-8120; 800-560-7701<br />

Wilde <strong>Toyota</strong> Inc.<br />

West Allis WI<br />

414-545-8010; 800-452-4255<br />

38 STAR Service News<br />

Spring 2008

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