The Annual Sponsorship Business Survey 2012 - Sporsora
The Annual Sponsorship Business Survey 2012 - Sporsora
The Annual Sponsorship Business Survey 2012 - Sporsora
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<strong>The</strong> <strong>Annual</strong> <strong>Sponsorship</strong><br />
<strong>Business</strong> <strong>Survey</strong> <strong>2012</strong><br />
IFM Sports Marketing <strong>Survey</strong>s
T h e A n n u a l S p o n s o r s h i p B u s i n e s s S u r v e y 2 0 1 2 P a g e | 2<br />
Contents<br />
Introduction 3<br />
Methodology 4<br />
1.0 Executive Summary 5<br />
1.1 A Brief Overview 5<br />
1.2 <strong>The</strong> State of the Industry 5<br />
2.0 Growth of the <strong>Sponsorship</strong> Market 6<br />
2.1 Overview of 2011 and Predictions for the Future 6<br />
2.2 Sports <strong>Sponsorship</strong> by Region 7<br />
2.3 Major Sports Events and <strong>Sponsorship</strong> 8<br />
2.4 Disparity in Sports <strong>Sponsorship</strong> 8<br />
2.5 Innovative Ways of <strong>Sponsorship</strong> Generation 8<br />
2.6 Challenges for <strong>Sponsorship</strong> Generation 9<br />
3.0 Social Media 10<br />
3.1 <strong>The</strong> Industry’s Outlook on Social Media 10<br />
3.2 Individual Endorsements 10<br />
3.3 Traditional Advertising 10<br />
3.4 Social Media Research and Evaluation 11<br />
4.0 Community and Social Responsibility 12<br />
4.1 Corporate Social Responsibility and Brand Corporate Value 12<br />
4.2 Organisations and Social Responsibility in Sport 12<br />
4.3 <strong>The</strong> Environment 12<br />
4.4 Urban Branding 13<br />
4.5 Partnerships through Corporate Social Responsibility 13<br />
4.6 Evaluation Concerns 13<br />
5.0 <strong>The</strong> Need to Evaluate 14<br />
5.1 Evaluation within the <strong>Sponsorship</strong> Industry 14<br />
5.2 Return on Investment 14<br />
6.0 Conclusion 15
T h e A n n u a l S p o n s o r s h i p B u s i n e s s S u r v e y 2 0 1 2 P a g e | 3<br />
Introduction<br />
We are particularly<br />
pleased to see that the<br />
results of this year's<br />
<strong>Sponsorship</strong> <strong>Business</strong><br />
<strong>Survey</strong> are once again very<br />
encouraging, pointing to<br />
the sector being in a very<br />
healthy position despite other sectors of the<br />
economy having struggled in 2011. Our findings<br />
also demonstrate that the future looks optimistic<br />
with many of the industry's key decision makers<br />
indicating that they will maintain or increase<br />
sponsorship investment in their sector in <strong>2012</strong>.<br />
This feeling is felt most strongly in North America,<br />
supporting PWC's recent findings that the North<br />
American sports sponsorship market will grow<br />
6% compounded annually through to 2015. <strong>The</strong><br />
NBA's pre-Christmas flurry of multi-year<br />
sponsorship announcements with Budweiser,<br />
Gatorade, Under Armour and AutoTrader.com<br />
serves as further evidence.<br />
<strong>The</strong> proliferation of social media use has certainly<br />
not gone unnoticed with significant support<br />
amongst industry peers for the inclusion of its use<br />
in sponsorship campaigns, yet there is recognition<br />
of a potential over reliance on this communication<br />
and the subsequent neglect of other<br />
communication possibilities moving forward. We<br />
expect individual endorsements to become more<br />
important as a result of social media putting our<br />
favourite athletes right in the middle of where<br />
passionate fans congregate.<br />
We predict growth in community-based and social<br />
sponsorships as the economy continues to stutter<br />
and consumers continue to expect more relevant<br />
campaigns that benefit the individual. More major<br />
brands will engage in these activities to deliver<br />
corporate value and we expect this to be<br />
particularly the case in the banking sector, where<br />
community based and social sponsorship activity<br />
can help to re-build reputations.<br />
<strong>The</strong> challenge that both social media and<br />
community sponsorships bring is how to achieve<br />
measurement of their returns. <strong>The</strong>re is no doubt<br />
that research and evaluation has been of greater<br />
priority in recent times and we see the next couple<br />
of years as exciting times in our development of<br />
our single source, evaluation, research and<br />
advisory services for senior decision makers in the<br />
sponsorship community.<br />
So, what lies ahead in <strong>2012</strong>? More investment<br />
from the BRICs? <strong>The</strong> emergence of the CIVETS? I’m<br />
particularly interested to see what comes out of<br />
Turkey in their year as <strong>The</strong> European Capital of<br />
Sport.<br />
Jon Stainer<br />
Deputy Managing Director<br />
IFM Sports Marketing <strong>Survey</strong>s
T h e A n n u a l S p o n s o r s h i p B u s i n e s s S u r v e y 2 0 1 2 P a g e | 4<br />
Methodology<br />
Our services cross many sectors, countries and companies – all within the realms of sports, leisure and<br />
entertainment. In undertaking this work we issued a questionnaire covering many topics to key contacts<br />
around the world in the sponsorship business sector. Each of our 10 international offices and other<br />
international contacts distributed the survey by email, and invited people to contribute. In addition the survey<br />
was hosted on IFM Sports Marketing <strong>Survey</strong>s’ website for visitors to complete and posted within Marketing<br />
Week articles.<br />
<strong>The</strong> questionnaire routed respondents through to their own specialist areas to maximise the quality of<br />
comments and feedback. Through profiling we are able to analyse by organisation, area of work and, of<br />
course, by operating areas. In total, we had 392 replies from 27 countries around the world. Respondents are<br />
sponsorship decision-makers and have been split between agency (125), brands (103), rights holders (103) and<br />
others (61).<br />
Whilst the report is based around the findings of our <strong>Sponsorship</strong> <strong>Business</strong> <strong>Survey</strong>, this review is supported by<br />
other sources such as the TWSM <strong>Annual</strong> Review 2011, PricewaterhouseCoopers’ Outlook for the global sports<br />
market to 2015 and ZenithOptimedia figures.<br />
<strong>The</strong> topic areas covered in the report are:<br />
� Budget Forecasts<br />
� Events and Promotions<br />
� Market Trends<br />
� Research and Evaluation<br />
� Responsibility to the Community<br />
� Social Media<br />
� <strong>Sponsorship</strong>
T h e A n n u a l S p o n s o r s h i p B u s i n e s s S u r v e y 2 0 1 2 P a g e | 5<br />
1.0 | ��ecuti�e �u���ry<br />
1.1 A Brief Overview<br />
IFM Sports Marketing <strong>Survey</strong>s’ annual research among key players in the global sponsorship business<br />
illustrates that the sponsorship market remains buoyant even in these difficult economic times. It<br />
shows a growing confidence in sponsorship’s ability to deliver excellent returns for all concerned<br />
when the right mix of brand and platform is achieved.<br />
It also, however, identifies some challenges ahead for the profession. Chief among these is the need<br />
to make effective use of social media; the growing importance of community and social<br />
responsibility projects; and the growing need to demonstrate the impact and effectiveness of<br />
sponsorship campaigns.<br />
1.2 <strong>The</strong> State of the Industry<br />
<strong>The</strong>re is evidence that the sponsorship industry continues to grow.<br />
� 44% of respondents from sponsoring brands say their sponsorship spend in 2011 increased<br />
when compared to 2010; 22% reported a decrease.<br />
� 59% of all respondents reported a real terms increase in sponsorship or no change in real<br />
terms investment in their industry sector in 2011; only 30% reported a real terms reduction.<br />
This splits 61% to 18% among respondents from North America.<br />
� 67% either predict a real terms increase or no change in sponsorship investment in their<br />
industry sector in <strong>2012</strong>; only 28% predict a real terms decrease. This sentiment is felt most<br />
strongly in North America where the corresponding figures are 92% and 4%.<br />
� 72% of respondents from our survey believed that community projects are becoming<br />
increasingly important to a brand’s corporate value; only 4% recorded active disagreement.<br />
� 60% saw the importance of researching return on investment as likely to increase within<br />
their organisation; only 3% considered it likely to decrease.<br />
As a result, sponsorship is becoming more integral than ever before to the marketing strategy of<br />
businesses.<br />
� 63% report a growing acknowledgement among businesses that sponsorship needs to sit<br />
centrally within the marketing strategy; only 8% don’t agree that such an acknowledgement<br />
exists.
T h e A n n u a l S p o n s o r s h i p B u s i n e s s S u r v e y 2 0 1 2 P a g e | 6<br />
�.0 | �ro�th o� the ��onsorshi� M�r�et<br />
2.1 Overview of 2011 and Predictions for<br />
the Future<br />
Evidence suggests that despite negative<br />
perceptions of the current position of the global<br />
economy, the sponsorship industry continues to<br />
grow.<br />
41% of respondents of the <strong>Sponsorship</strong> <strong>Business</strong><br />
<strong>Survey</strong> said that their organisation’s sponsorship<br />
spend in 2011 increased in comparison to the<br />
previous year.<br />
Furthermore, 59% reported a real terms increase<br />
in sponsorship or no change in real terms<br />
investment in their industry sector in 2011. In<br />
addition, the TWSM <strong>Annual</strong> Review 2011 reports<br />
that the cars/automotive industry were the top<br />
sponsoring industry in 2011 with 210 reported<br />
deals.<br />
41%<br />
<strong>Sponsorship</strong> spend:<br />
2010 v 2011<br />
Increased Remained<br />
the same<br />
29% 27%<br />
4%<br />
Decreased Unsure<br />
With regards to <strong>2012</strong>, two-thirds of respondents<br />
predict a real terms increase or no change in<br />
sponsorship investment in their sector this year.<br />
Just 28% predicted a real terms decrease, whilst<br />
North Americans had the most positive outlook for<br />
the year, where the corresponding figures are 92%<br />
and 4%.<br />
26%<br />
41%<br />
<strong>Sponsorship</strong> spend prediction<br />
for <strong>2012</strong><br />
24%<br />
52%<br />
20%<br />
33%<br />
45%<br />
47%<br />
Overall UK Europe North America<br />
Increase<br />
No Change<br />
<strong>The</strong>se encouraging results from the <strong>Sponsorship</strong><br />
<strong>Business</strong> <strong>Survey</strong> are supported by figures recorded<br />
by other studies of the sponsorship market.<br />
PricewatherhouseCoopers’ (PwC) report of the<br />
global sports market to 2015 suggests that<br />
sponsorship, alongside media rights, will be an<br />
area of growth, putting the traditional dominance<br />
of gate revenues under great pressure. PwC<br />
project that global revenue from sports<br />
sponsorships will increase from $35bn in 2010 to<br />
$45.3bn in 2015, which is a 5.3% compound<br />
annual increase.<br />
This provides positive reading following difficult<br />
times for the industry in 2009. PwC’s recent<br />
forecasts are healthy, whilst the <strong>Sponsorship</strong><br />
<strong>Business</strong> <strong>Survey</strong> findings indicate that key industry<br />
decision makers are willing to maintain or increase<br />
their sponsorship investment for <strong>2012</strong>.
T h e A n n u a l S p o n s o r s h i p B u s i n e s s S u r v e y 2 0 1 2 P a g e | 7<br />
2.2 Sports <strong>Sponsorship</strong> by Region<br />
2.2.1 North America<br />
PwC’s report of the global sports industry suggests<br />
that North America will remain the largest market<br />
for sports revenue up to 2015. <strong>The</strong> study also<br />
forecasts growth of the sports sponsorship market<br />
for the next three years of 6.1% for the continent,<br />
which is slightly higher than the 5.3% global<br />
average. Its thriving nature is evident with a series<br />
of large sponsorship deals in the continent’s<br />
leading sports, such as BBVA’s $100m deal with<br />
the NBA, whilst a revival of the US automotive<br />
industry has seen companies in this sector<br />
increase their spend in sponsorship.<br />
Despite this, results of the <strong>Sponsorship</strong> <strong>Business</strong><br />
<strong>Survey</strong> found that North American respondents<br />
were not as receptive as elsewhere to the notion<br />
of sponsorship having a wider impact than<br />
advertising. When asked this question, 39%<br />
agreed it was more effective. This was a lower<br />
level of agreement than their European (63%) or<br />
UK (70%) counterparts.<br />
2.2.2 Europe<br />
Despite the financial difficulties of the Eurozone,<br />
the European <strong>Sponsorship</strong> Association values the<br />
European sponsorship market at €23.33bn, which<br />
is higher than previously forecast. <strong>The</strong> ratio of<br />
sport to non-sport sponsorship is 70:30, suggesting<br />
that sport is the most attractive proposition for<br />
businesses considering sponsorship. Karen Earl,<br />
chairman of the European <strong>Sponsorship</strong> Association<br />
(ESA), argues that sponsorship is becoming more<br />
appealing because brand marketeers understand<br />
how to activate sponsorships better. With major<br />
events such as the London<br />
Olympics and the <strong>2012</strong> European<br />
Football Championships in<br />
Ukraine and Poland, sponsorship<br />
in European sport will continue to<br />
be an attractive proposition.<br />
2.2.3 <strong>The</strong> Middle East<br />
In recent years, the Middle East has risen in<br />
prominence in the sporting world. Bahrain and<br />
United Arab Emirates have been hosts in the<br />
Formula 1 Circuit, whilst Doha and Dubai are<br />
integral to the ATP World Tour in tennis. However,<br />
the most significant<br />
announcement last<br />
year was that Qatar<br />
will hold the 2022<br />
Football World Cup.<br />
In terms of sponsorship, two significant<br />
partnerships involved Middle Eastern based<br />
companies. Qatar Foundation became the first<br />
shirt sponsors of World Club Champions FC<br />
Barcelona in a five-year deal worth £123m, whilst<br />
Etihad Airways announced a partnership with<br />
Manchester City Football Club valued at £400m,<br />
the largest deal of its kind in sporting history. <strong>The</strong><br />
club’s Eastlands home was renamed <strong>The</strong> Etihad<br />
Stadium as a consequence.<br />
2.2.4 BRIC Nations<br />
Growth in the sports market among the BRIC<br />
countries (Brazil, Russia, India and China) is<br />
expected to continue. PwC predicts a growth rate<br />
of 4.5% from $8.3bn in 2010 to $10.4bn in 2015.<br />
<strong>The</strong>se countries will continue to enhance their<br />
international profile through branding for and<br />
hosting major global sporting events. Following<br />
China’s 2008 Olympics in Beijing, Brazil will be<br />
hoping for similar success in 2016 in their hosting<br />
of the event. Furthermore, Brazil and Russia have<br />
the next two Football World Cups in 2014 and<br />
2018 respectively. India continues to be a hotbed<br />
of sport enthusiasts. Advances in media<br />
technology have exposed the Indian population to<br />
a vast array of sports such as tennis, football and<br />
Formula One, and this has led to an influx of<br />
sponsorship interest from global companies<br />
including a giant deal totalling over $60 million by<br />
Nike to extend their deal with the Board of Control<br />
for Cricket in India.<br />
<strong>Sponsorship</strong> is an important revenue source for<br />
BRIC nations. Whilst the biggest component of the<br />
sports market in North America and Europe is gate<br />
revenue, sponsorship is the largest in these four<br />
countries. In China, sponsorship accounts for 48%<br />
of total sports revenues (PwC). <strong>The</strong> BRIC nations<br />
are expected to see their sports sponsorship<br />
markets increase in the foreseeable future.
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2.3 Major Sports Events and <strong>Sponsorship</strong><br />
<strong>The</strong> impact of major sports events on the current<br />
strength of the sponsorship market cannot be<br />
overstated. As highlighted in the analysis of<br />
regions, there are several high-profile events that<br />
will generate serious sponsorship spend. <strong>The</strong>se<br />
events aim to create a lasting legacy of sportrelated<br />
economic activity.<br />
In 2011, the Rugby World<br />
Cup was held in New<br />
Zealand. A report<br />
conducted by MasterCard<br />
stated that increased<br />
tourism, civic sponsorship<br />
and business development in New Zealand as a<br />
result of hosting the tournament would total<br />
NZ$1.44bn by the end of the decade. <strong>The</strong> next<br />
Rugby World Cup will be held in England in 2015.<br />
<strong>The</strong> International Rugby Board (IRB) received a<br />
welcome boost when it agreed a deal with<br />
Heineken to extend its contract for the next<br />
tournament.<br />
This year is an Olympic year, and the summer<br />
event will take place in London. By September<br />
2011, the London <strong>2012</strong> Organising Committee<br />
(LOCOG) had met its upper domestic sponsorship<br />
target of £700m. One of the event sponsors,<br />
Lloyds TSB, is already reaping the benefits of its<br />
association with the Olympics. <strong>The</strong> company<br />
stated that 70% of their customers were aware of<br />
their sponsorship of London <strong>2012</strong>, and of those<br />
who were aware, 40% would recommend Lloyds<br />
TSB as a result of its partnership programmes.<br />
London <strong>2012</strong> does not provide sponsorship<br />
opportunities just for large organisations. <strong>The</strong><br />
Financial Times (29 th December 2011) reported<br />
that Olympic organisers have created a<br />
sponsorship programme specifically for small and<br />
medium sized enterprises (SMEs) in order to fill a<br />
funding gap for training British athletes. <strong>The</strong>se<br />
SMEs receive a link to the<br />
Olympic brand and have<br />
access to networking<br />
events.<br />
With other major global tournaments being held in<br />
the BRIC countries and the Middle East in the next<br />
decade, there is much hope of sponsorship<br />
generation and the establishment of a longstanding<br />
legacy of sporting economic activity in<br />
these regions.<br />
2.4 Disparity in Sports <strong>Sponsorship</strong><br />
Whilst sports such as football and the Olympics<br />
have been successful in their sponsorship fund<br />
generation, others have struggled.<br />
<strong>The</strong>re appears to be an acute difference between<br />
male athletes and sportsmen in comparison to<br />
females. <strong>The</strong> New York Times (December 2011)<br />
compared two Olympic gold winners at Beijing<br />
2008. Sprinter Usain Bolt is aspiring to be the first<br />
track and field athlete to earn $10m per year,<br />
whilst discus Olympian Stephanie Brown Tafton<br />
expects $25k for a year’s worth of sponsorship<br />
from Nike. In the UK, <strong>The</strong> Commission on the<br />
Future of Women’s Sport believe that women’s<br />
teams and athletes are “spectacularly missing<br />
out” on large<br />
sponsorship deals.<br />
Women’s sport<br />
sponsorship<br />
equated to 0.5%<br />
of the UK market.<br />
Channel 4 News (21 st December 2011) reported<br />
that Paralympians are struggling to attract<br />
lucrative corporate sponsorship ahead of London<br />
<strong>2012</strong>. However Justin King, the head of<br />
Sainsbury’s, believes the best way in which<br />
Parlympians can secure these deals is through<br />
success.<br />
2.5 Innovative Ways of <strong>Sponsorship</strong><br />
Generation<br />
In order to secure sponsorship funding, sports<br />
organisations are looking for new and innovative<br />
ways of attracting potential sponsors. <strong>The</strong><br />
<strong>Sponsorship</strong> <strong>Business</strong> <strong>Survey</strong> found that<br />
86% of all respondents agreed that sports events<br />
should be more inventive in engaging their fans,<br />
whilst 54% believed that sport can learn from the<br />
arts and entertainment sector on how to better<br />
engage with fans.
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An example of innovation from the arts and<br />
entertainment sector in 2011 was from Blackberry<br />
who had the Foo Fighters playing songs from a<br />
new album, in the garages of eight winning fans in<br />
eight North American cities. Museums are also<br />
using innovative marketing, as MasterCard<br />
cardholders were given the opportunity to take<br />
advantage of a range of exclusive experiences such<br />
as After Hours exhibitions at <strong>The</strong> Natural History<br />
Museum. In football, Nescau’s chocolate bars and<br />
ice-creams will be available to fans at all stadiums<br />
during the FIFA Confederations Cup 2013 and 2014<br />
FIFA World Cup in order to get closer to their fans<br />
and consumers.<br />
Rangers Football Club has<br />
appointed a Global Partnerships<br />
Director to help secure global<br />
partnerships and increase its<br />
already large global fanbase.<br />
<strong>The</strong> Scottish champions now<br />
have an office in London, and the UK capital will be<br />
the hub of its commercial deals.<br />
Tottenham Hotspur Football Club has utilised shirt<br />
sponsorship by securing deals with both Autonomy<br />
and Investec. Autonomy is the shirt sponsor for<br />
Premier League fixtures, whilst Investec is the<br />
sponsor for cup competitions. Similarly, to utilise<br />
all of their assets, Manchester United has signed a<br />
deal with DHL for training apparel which is a<br />
phenomenon in the NFL but a trend that is yet to<br />
catch on in UK football.<br />
<strong>The</strong>se examples illustrate the desire of<br />
organisations to stimulate interest from sponsors,<br />
and it is likely that those in sport will continue to<br />
seek and create innovative ideas to generate<br />
sponsorship.<br />
2.6 Challenges for <strong>Sponsorship</strong><br />
Generation<br />
Although the predictions for the sports<br />
sponsorship market for <strong>2012</strong> and the years ahead<br />
appear healthy, there remain several challenges.<br />
PwC believe that the globalised nature of sport will<br />
lead to increased competitiveness of the<br />
sponsorship market. Furthermore, the <strong>Sponsorship</strong><br />
<strong>Business</strong> <strong>Survey</strong> discovered that<br />
83% of all respondents felt that accountability for<br />
sponsorship accounts is greater than ever.<br />
<strong>Sponsorship</strong> is becoming more integral than ever<br />
before to the marketing strategy of business.<br />
63% report a growing acknowledgment that<br />
sponsorship needs to sit centrally within the<br />
marketing strategy; only 8% do not agree that<br />
such an acknowledgement exists. 58% feel that<br />
this will result in better quality sponsorships.<br />
<strong>The</strong>refore, the incorporation of sponsorship into<br />
marketing rather than existing as a single entity<br />
provides a challenge to organisations.<br />
<strong>Sponsorship</strong> needs to sit centrally<br />
within the marketing strategy<br />
Overall<br />
Rights Owners<br />
Brands<br />
Agency<br />
62%<br />
63%<br />
64%<br />
69%<br />
<strong>The</strong> measurement of sponsorship, according to<br />
PwC, needs to become more sophisticated. It is no<br />
longer enough simply to monitor media hits.<br />
Reporting must show whether sponsorship is<br />
achieving more ambitious objectives.
T h e A n n u a l S p o n s o r s h i p B u s i n e s s S u r v e y 2 0 1 2 P a g e | 10<br />
3.0 | Social Media<br />
3.1 <strong>The</strong> Industry’s Outlook on Social<br />
Media<br />
<strong>The</strong>re is a very strong feeling in the profession that<br />
social media is here, it is here to stay and that it is<br />
essential that the sponsorship business engages<br />
effectively with it.<br />
78% of sponsorship heads agree that social media<br />
is now a must for all sponsorship campaigns; with<br />
only 7% in disagreement.<br />
Despite this prevailing view, only 48% felt that<br />
their industry made good use of social media;<br />
concern on this was felt most strongly in North<br />
America where only 16% of sponsorship heads<br />
agreed that social media was being put to good<br />
use.<br />
We as an industry make good use of<br />
social media<br />
25% 27%<br />
Agree Disagree<br />
50% 48% 49%<br />
16%<br />
UK Europe North America<br />
With the explosion of social media use and the<br />
continual improvements and developments<br />
occurring within digital media, there is no surprise<br />
that many heads believe their social media<br />
campaigns are not reaching their full potential. It is<br />
only recently that Twitter has started to take<br />
brands seriously by differentiating brands’ pages<br />
from other users, allowing closer integration with<br />
other forms of media and increasing opportunities<br />
for engagement with their fans. With social media,<br />
it is now easier to reach a global audience. Ali<br />
Russell, Chief Operations Officer at Rangers<br />
Football Club, stated that the club is looking into<br />
social media and all the different ways they can<br />
leverage the social networks to connect with their<br />
5 million global fans. Similarly, Arsenal Football<br />
Club is ramping up digital marketing activity and<br />
social media initiatives to engage its international<br />
fans.<br />
3.2 Individual Endorsements<br />
Social media allows fans to<br />
communicate directly with<br />
their idols, allowing sponsors<br />
to embed their brand and<br />
gauge fans perceptions. <strong>The</strong><br />
resulting goodwill between<br />
the fan and sports star ultimately leads to the<br />
athlete having the power to influence fans’<br />
purchasing behaviour globally. Kaka and Cristiano<br />
Ronaldo are among the most followed sports stars<br />
on Twitter with over 8.1 million and 6.5 million<br />
followers respectively, highlighting the vast global<br />
reach that social media provides. TWSM reports<br />
that personality sponsorship increased by 13% in<br />
2011 and we expect this trend to continue growing<br />
in <strong>2012</strong>. Sponsors must however be aware of the<br />
risks that arise from the use of stars that are<br />
increasingly prone to overstepping the boundaries<br />
and posting controversial comments on Twitter.<br />
Social media has also escalated the pace at which<br />
negative press spreads across the world making it<br />
imperative that sponsors cite expectations of<br />
appropriate behaviour in contracts with their<br />
sports stars.<br />
3.3 Traditional Advertising<br />
<strong>The</strong> impact of social media in sponsorship has<br />
contributed, many think, to a reduction in the<br />
benefits achievable from traditional advertising,<br />
such as viral email advertising (which is only used<br />
by 30% of businesses surveyed). With a<br />
sponsorship focused audience it is not surprising<br />
that advertising continues to be seen as giving a<br />
poorer return than sponsorship. Despite this,<br />
ZenithOptimedia predicts global ad expenditure to<br />
accelerate to US$486 billion in <strong>2012</strong> – a 4.7%<br />
growth. <strong>The</strong> results of our survey do however<br />
provide a reminder that the traditional forms of<br />
communication matter too.<br />
44% believe that there is a real risk within the<br />
industry of over reliance on social media and<br />
consequent neglect of other communication<br />
possibilities; only 27% actively assert their<br />
disagreement with this.
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3.4 Social Media Research and<br />
Evaluation<br />
A major concern with industry bosses surrounds<br />
the ability to effectively evaluate social media<br />
campaigns.<br />
47% agreed that it is more difficult to evaluate<br />
the impact of social media on sponsorship than<br />
traditional forms of communication; only 30%<br />
disagreed with this.<br />
With the improvement in research and evaluation<br />
methods for social media, companies are slowly<br />
starting to partake in invaluable research; the<br />
London Stock Exchange and a range of brands<br />
recently appointed an agency to provide daily<br />
insight and analysis from social media sites. With<br />
sponsorship heads all around the world aware of<br />
the cost efficiency, global reach and power that<br />
social media provides, we predict that <strong>2012</strong> will<br />
see many companies explore further avenues to<br />
engage with their global audience.<br />
Which of the following social media has your business used this year in<br />
sponsorship campaigns?<br />
Social Networking Sites (Facebook/MySpace/Bebo)<br />
YouTube to post videos<br />
Twitter - Running stories/campaigns<br />
Blogs and Forums - seeding concepts and ideas<br />
Mobile Apps<br />
Targeted advertising on social networking websites<br />
Viral emails<br />
B2B Social networking sites (LinkedIn/Plaxo)<br />
26%<br />
30%<br />
38%<br />
37%<br />
37%<br />
56%<br />
64%<br />
85%
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4.0 | Co��unity �nd �oci�l �es�onsi�ility<br />
4.1 Corporate Social Responsibility and<br />
Brand Corporate Value<br />
<strong>The</strong>re is widespread acknowledgment of the<br />
growing importance of businesses demonstrating<br />
corporate responsibility to the community.<br />
72% of respondents from our survey believed<br />
that community projects are becoming<br />
increasingly important to a brand’s corporate<br />
value; only 4% recorded active disagreement.<br />
<strong>The</strong>se findings are supported by recent studies by<br />
Forbes Insights, which analysed corporate<br />
philanthropy. In this research project, 79% of<br />
respondents agreed to some extent that<br />
demonstrating social purpose is crucial to<br />
shareholder value, whilst 78% felt that their<br />
community efforts were critical to the way the<br />
company differentiates itself in the marketplace. In<br />
terms of motivation for Corporate Social<br />
Responsibility (CSR), EMEA respondents were<br />
more concerned with the commercial benefits of it<br />
in comparison to those from the Americas and<br />
Asia-Pacific, who were more likely to be motivated<br />
by “the betterment of the community and world”.<br />
4.2 Organisations and Social<br />
Responsibility in Sport<br />
It is clear that leading brands are placing great<br />
importance on community projects and CSR.<br />
According to the Korea Herald (2 nd January <strong>2012</strong>),<br />
Lee Kun-Hee, the chairman of Samsung, said that<br />
social responsibility will be a key area for the<br />
organisation for <strong>2012</strong>.<br />
Sport remains<br />
an important<br />
source of CSR<br />
for companies.<br />
Procter &<br />
Gamble is to<br />
use sales from<br />
its leading brands, such as Gillette and Pantene, to<br />
fund a £3.3m investment in youth sport initiatives<br />
globally. <strong>The</strong> youth sports activity will sit under<br />
P&G’s “Thank you Mom” campaign as part of the<br />
company’s strategy to make consumers’ lives<br />
easier. Sainsbury’s is another brand that has used<br />
sport for CSR initiatives. <strong>The</strong> Company has<br />
extended its support and funding of the UK School<br />
Games. Sainsbury’s has pledged to donate £10m<br />
over the next four years to the programme.<br />
However, there are some organisations whose<br />
associations with sport and social responsibility<br />
have been viewed with scepticism by some. Dow<br />
Chemical, a sponsor of the London <strong>2012</strong> Olympics,<br />
was involved in past controversies in India, and its<br />
partnership with <strong>The</strong> Games has been condemned<br />
by the Indian Olympic Association (IOA).<br />
McDonald’s has extended its sponsorship of the<br />
Olympics to 2020, with a global campaign for<br />
children’s wellness. But their involvement in sport,<br />
alongside another sponsor in Cadbury’s, has been<br />
criticised due to their association with unhealthy<br />
food products.<br />
When asked a question on this subject, Sainsbury’s<br />
Justin King defended McDonald’s and Cadbury’s:<br />
I'd say we want to encourage big<br />
companies to do the right thing and if<br />
there are sporting initiatives that are getting more<br />
young people playing sport isn't that a good<br />
thing…to be doing? We should be encouraging that<br />
and not disparaging it.<br />
4.3 <strong>The</strong> Environment<br />
Just as in 2010, the proportion of money going<br />
towards the environment was considerably greater<br />
than for any other sector. One such environmental<br />
project is the Barclays Cycle Hire scheme, which is<br />
a scheme designed to encourage more cycle<br />
journeys in central London, a more<br />
environmentally friendly mode of transport.<br />
Transport for London (TfL) recently published a<br />
report stating that three quarters of scheme<br />
subscribers started to cycle in London as a result of<br />
the scheme, whilst 80% of subscribers think it<br />
makes a positive contribution to London. <strong>The</strong> deal<br />
with Barclays was renewed in 2011 for another<br />
£25m.
T h e A n n u a l S p o n s o r s h i p B u s i n e s s S u r v e y 2 0 1 2 P a g e | 13<br />
<strong>The</strong>re have been initiatives involving solar power<br />
producers recently. Dow Solar sponsored the US<br />
Department of Energy Solar Decathlon 2011,<br />
where the design and building of energy-efficient<br />
homes was promoted. Schneider Electric was also<br />
involved in similar initiatives in China and Europe.<br />
4.4 Urban Branding<br />
An increasing number of urban projects are<br />
becoming sponsored as hard-pressed cities<br />
continue to look for sponsorship opportunities. In<br />
Holly Springs, Georgia (USA), the city council<br />
approved sponsorship of its fleet of police cruisers.<br />
Though the idea had critics, it was seen as a<br />
potential revenue generator, as the council hope<br />
to raise between $35,000-$100,000 a year from<br />
the programme. In London, the commuter boats,<br />
Thames Clippers, secured a sponsorship with<br />
KPMG.<br />
4.5 Partnerships through Corporate<br />
Social Responsibility<br />
Some organisations have developed partnerships<br />
in order to achieve CSR goals. DHL and Manchester<br />
United Football Club, through the Manchester<br />
United Foundation, deliver the Enterprise<br />
Academy. DHL is perceived as the perfect partner<br />
for the Manchester United Foundation delivering<br />
business and enterprise education.<br />
CSR initiatives can also provide a platform for<br />
business networking. Opportunities for SMEs to<br />
sponsor at London <strong>2012</strong> provides these<br />
organisations the opportunity to be involved in<br />
community projects, whilst developing<br />
relationships and partnerships to achieve other<br />
business goals.<br />
4.6 Evaluation Concerns<br />
A major concern reported from the <strong>Sponsorship</strong><br />
<strong>Business</strong> <strong>Survey</strong> is the lack of evaluation of the<br />
effectiveness of community projects. Respondents<br />
cited a lack of resources available to them.<br />
Indeed, 60% feel that community projects are<br />
often not evaluated due to lack of budget; only<br />
8% actively assert their view that this is not<br />
correct.<br />
This provides a significant challenge for the future.<br />
As the rate in which organisations involve<br />
themselves in CSR and community projects<br />
increases, the need to analyse their effectiveness<br />
will become greater.<br />
Community projects are not evaluated<br />
due to a lack of budget<br />
28%<br />
2%<br />
10% 6%<br />
32%<br />
22%<br />
Strongly disagree<br />
Disagree<br />
Neither agree nor<br />
disagree<br />
Agree<br />
Strongly agree
T h e A n n u a l S p o n s o r s h i p B u s i n e s s S u r v e y 2 0 1 2 P a g e | 14<br />
�.0 | �he �eed to ���lu�te<br />
76%<br />
57%<br />
49%<br />
68%<br />
48%<br />
68%<br />
Internally Externally -<br />
specialist<br />
sponsorship<br />
research agency<br />
14% 15%<br />
7%<br />
Externally -<br />
advertising agency<br />
5.1 Evaluation within the <strong>Sponsorship</strong><br />
Industry<br />
<strong>The</strong>re is strong recognition of the growing<br />
importance of evaluation within the sponsorship<br />
industry. <strong>The</strong> <strong>Sponsorship</strong> <strong>Business</strong> <strong>Survey</strong> found<br />
that<br />
72% of industry heads feel that pre-valuation of<br />
sponsorships to justify involvement has become<br />
more important over the last 12 months for the<br />
sponsor; only 3% feel that it has not.<br />
This is the view of never less than two thirds of<br />
respondents from the UK, Continental Europe and<br />
North America. It is also the view of a minimum 7<br />
in 10 respondents whether employed by agencies,<br />
brands or governing bodies.<br />
<strong>The</strong> need for independent evaluation of<br />
sponsorships is also very widely recognised within<br />
the profession.<br />
71% believe that it is essential to have<br />
independent evaluation of the effectiveness of<br />
sponsorships, only 5% disagree.<br />
In addition to this, the <strong>Sponsorship</strong> <strong>Business</strong><br />
<strong>Survey</strong> found that of the companies who do<br />
evaluate sponsorships,<br />
60% use specialist sponsorship research agencies.<br />
<strong>The</strong> percentage of respondents who do no<br />
evaluation whatsoever equated to 21%.<br />
<strong>The</strong> industry tends to prefer a one-stop shop for its<br />
research and insight requirements.<br />
How do you evaluate sponsorship?<br />
Agency Brands Rights Holders<br />
32%<br />
18% 22%<br />
Externally - PR<br />
agency<br />
46%<br />
18% 15%<br />
Externally -<br />
<strong>Sponsorship</strong><br />
agency<br />
47% feel that, ideally, research and insight will<br />
come from the same source, whilst only 13% take<br />
the contrary view.<br />
This is the majority preference among respondents<br />
from the UK, Continental Europe and North<br />
America and regardless of whether employed by<br />
agencies, brands or rights holders.<br />
It is essential to have independent<br />
evaluation of the effectiveness of<br />
sponsorships<br />
Disagree Agree<br />
81% 69% 68%<br />
2% 7% 7%<br />
Agency Brands Rights Holders<br />
14%<br />
7% 3%<br />
Externally - Other<br />
5.2 Return on Investment<br />
With sport sponsorship predicted to overtake<br />
ticket sales in revenue generation, it is of<br />
paramount importance that research is<br />
undertaken to ensure sponsors and rights holders<br />
are receiving the best deals and not wasting<br />
valuable money and opportunities. This is a view<br />
shared by the majority of industry leaders<br />
surveyed as<br />
60% saw the importance of researching return on<br />
investment as likely to increase within their<br />
organisation; only 3% considered it likely to<br />
decrease.<br />
<strong>The</strong> belief that this will increase is shared by the<br />
majority of respondents from the UK, Continental<br />
Europe and North America and the majority of<br />
respondents from agencies, brands and governing<br />
bodies.
T h e A n n u a l S p o n s o r s h i p B u s i n e s s S u r v e y 2 0 1 2 P a g e | 15<br />
6.0 Conclusion<br />
Although the global sponsorship industry is in a healthy position, companies are tightening budgets and<br />
putting sponsorship heads under pressure to prove the value of their investments. With sponsorships worth<br />
thousands, and often millions of pounds, research and evaluation has continually proven to represent value for<br />
money with the benefits of the alterations to rights values or amendments made to branding, resulting from<br />
the research far outweighing the cost of conducting it.<br />
� <strong>The</strong> sponsorship market has grown substantially in recent times and all the signs are that this will<br />
continue.<br />
� <strong>The</strong> effective use of social media is key to maintaining best use of the potential of sponsorship in the<br />
future.<br />
� As the sponsorship industry grows, the need for effective, reliable evaluation is greater than ever.<br />
Other topics covered in our survey include:<br />
� Professional Associations<br />
� Profiling<br />
� Tourism<br />
� Training<br />
For further information on this report and IFM Sports Marketing <strong>Survey</strong>s products and services please do not<br />
hesitate to get in touch.<br />
Jon Stainer, Deputy Managing Director<br />
IFM Sports Marketing <strong>Survey</strong>s<br />
T: +44 (0) 1932 350 600<br />
E: jon.stainer@sportsmarketingsurveys.com<br />
@JonS_ifmsms<br />
IFM Sports Marketing <strong>Survey</strong>s<br />
<strong>The</strong> Courtyard<br />
Wisley<br />
Surrey<br />
GU236QL<br />
T: +44 (0) 1932 350 600<br />
E: info@sportsmarketingsurveys.com<br />
@IFMSMS<br />
Michael Stone, Head of Research & Consultancy<br />
IFM Sports Marketing <strong>Survey</strong>s<br />
T: +44 (0) 1932 350 600<br />
E: michael.stone@sportsmarketingsurveys.com<br />
@MichaelS_ifmsms