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Eurail Traveler's Guide - Rail Plus

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Traveler’s <strong>Guide</strong><br />

2011<br />

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Contents<br />

Introduction 5<br />

<strong>Eurail</strong> Pass - Essential information 7<br />

Flexi Passes 11<br />

Trains in Europe 13<br />

<strong>Eurail</strong> Pass - Practical information 15<br />

Information by country 18<br />

Conditions of use 36<br />

For information about the <strong>Eurail</strong> Group and its products,<br />

visit www.eurailgroup.com. Or perhaps you’d like to get<br />

inspiration and itinerary ideas for traveling in Europe? Go<br />

to www.eurailtravel.com. This comprehensive website is<br />

designed to help you get the most out of your <strong>Eurail</strong> Pass, and<br />

experience the best in culture and adventure that Europe has<br />

to offer.<br />

What do you think?<br />

The aim of this Traveler’s <strong>Guide</strong> is to help you clearly understand<br />

exactly how to use the <strong>Eurail</strong> Pass and get the most out<br />

of it. Does the guide do its job? We would very much like to<br />

know what you think, whether you are the Pass holder, or just<br />

a casual reader. Please email your comments to<br />

feedback@eurail.nl<br />

Every effort has been made to ensure the information in this<br />

guide is correct and up to date. Such information, however,<br />

is subject to change without<br />

notice, and no guarantee<br />

can be made regarding its<br />

accuracy or completeness.<br />

Share your travel stories<br />

www.myeurailtravel.com<br />

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3


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Welcome to the world<br />

of <strong>Eurail</strong> Pass!<br />

Dear <strong>Eurail</strong> traveler,<br />

Congratulations! You’ve chosen the perfect way to travel<br />

through Europe - by train! The extensive European train<br />

network is safe, eco-friendly, comfortable and reliable. It will<br />

take you quickly and easily from the continent’s most dynamic<br />

cities to its loveliest villages. Equally important, you’ll be<br />

able to travel with maximum fl exibility - when and where you<br />

want - and in a relaxed way that gives you the chance to fully<br />

experience and appreciate the magnifi cent variety in Europe’s<br />

scenic landscapes.<br />

Your <strong>Eurail</strong> travel documentation includes this Traveler’s<br />

<strong>Guide</strong>, a <strong>Eurail</strong> Pass Map, a <strong>Eurail</strong> Pass Timetable, and<br />

a <strong>Eurail</strong> Pass Cover with a Travel Report inside. The <strong>Eurail</strong><br />

Pass itself consists of the Pass Cover with the Travel Report<br />

together with an attached ticket. In this Traveler’s <strong>Guide</strong> you’ll<br />

fi nd ‘Essential Information’ on how to use your <strong>Eurail</strong> Pass,<br />

when and how you should make reservations, and more.<br />

Please read this section carefully! The guide also contains<br />

details of many other benefi ts and discounts the Pass entitles<br />

you to, and hints and tips to help you make your <strong>Eurail</strong><br />

adventure as enjoyable and unforgettable as possible.<br />

Thank you for choosing <strong>Eurail</strong> Pass, and enjoy<br />

your journey!<br />

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Introduction<br />

5


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<strong>Eurail</strong> Pass -<br />

Essential information<br />

Please read the following very carefully to ensure a<br />

smooth and pleasant <strong>Eurail</strong> Pass experience<br />

What travel documents will I need?<br />

Aside from the ticket and Pass Cover with the Travel Report<br />

that together make up your <strong>Eurail</strong> Pass, you will need a valid<br />

passport. Depending on your nationality, you may also need<br />

a visa to visit certain countries (find out at http://europa.eu/<br />

travel). Travel insurance is also strongly recommended - this is<br />

not included in your Pass!<br />

How do I start using my <strong>Eurail</strong> Pass?<br />

First, you must activate the ticket. This can be done by<br />

the travel agent you purchased the Pass from, but also<br />

at a ticket window in any European train station.<br />

You must activate your Pass within 6 months after you<br />

buy it. The person activating your ticket will stamp the<br />

date in the activation box, and fill out your passport<br />

number and the first and last allowed days of travel.<br />

The first travel day can be the one on which the ticket<br />

is activated, or a later date - you choose. The last day<br />

will always correspond to the complete length of time<br />

the pass is valid for.<br />

Once the ticket is activated, treat your <strong>Eurail</strong> Pass as<br />

carefully as cash (no refunds if it is lost or stolen!), and<br />

keep it clean and unmarked. You are only allowed to<br />

write in the Travel Report section of the Pass Cover<br />

and, if you have a Flexi Pass, in the Travel Calendar<br />

section on the ticket itself. Flexi Passes have a Travel<br />

Calendar printed directly on the ticket (see example<br />

on page 11). If you have a Flexi Pass, please read the<br />

‘Using the Flexi Pass’ section carefully, page 11.<br />

What is the <strong>Eurail</strong> Pass Cover for?<br />

The Pass Cover protects your activated <strong>Eurail</strong> ticket, which<br />

is stapled inside. It also includes the Travel Report form<br />

that you must present, together with the ticket, to ticket<br />

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<strong>Eurail</strong> Pass - Essential information 7


<strong>Eurail</strong> Pass - Essential information<br />

8<br />

inspectors. Fill out your personal and ticket details before<br />

you start using your Pass, and fi ll out the journey details<br />

before you enter any new train, ferry or bus when using your<br />

Pass for transportation or a discount.<br />

How often can I use my <strong>Eurail</strong> Pass?<br />

It depends on the type you have. <strong>Eurail</strong> Global Passes, valid<br />

for 22 countries, come in two sorts.<br />

• The ‘Continuous’ Pass can be used as often as you want<br />

during the time period it is valid for.<br />

• The ‘Flexi’ Pass can only be used for a specifi c number<br />

of travel days during the period of validity. <strong>Eurail</strong> Passes<br />

that only cover specifi c geographical areas (<strong>Eurail</strong> Select,<br />

Regional and One Country Passes) are all Flexi Passes.<br />

Is my <strong>Eurail</strong> Pass valid for all trains and boats in Europe?<br />

Your Pass entitles you to transportation on all the national<br />

railways and shipping lines listed in your <strong>Eurail</strong> Pass Cover, and<br />

on some private railways listed in the ‘Information by Country’<br />

section of this guide. Not included, however, are reservations<br />

costs and surcharges required for overnight beds and seats<br />

on certain international and high-speed trains. For more<br />

information, see the ‘Seat & Bed Reservations’ box below and<br />

the ‘Costs & Surcharges’ table on the back of the <strong>Eurail</strong> Map.<br />

Seat and bed reservations<br />

Certain trains - such as high-speed, international and night<br />

trains - usually require you to reserve a seat or a bed for<br />

an extra fee. Seats on such trains can be in high demand,<br />

especially to very popular destinations such as Italy, France<br />

and Spain, and during the July and August high season.<br />

Furthermore, the number of seats allocated to <strong>Eurail</strong> Pass<br />

holders on these trains can be limited. Advance booking<br />

is therefore highly recommended - preferably before<br />

you arrive in Europe (most trains can be booked up to 3<br />

months in advance). Should seats for pass holders be sold<br />

out for a train you want, you’ll have to purchase a full-fare<br />

ticket. But you could also try a different day or time, or<br />

consider taking an alternative route. To fi nd out whether a<br />

train requires reservations, consult your travel agent or the<br />

<strong>Eurail</strong> Timetable, enquire at a European railway station, or<br />

check a European railway website. The Austrian website<br />

www.oebb.at is particularly clear and user-friendly.<br />

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For free passage on international ferry routes, your Pass<br />

must be valid for the country of departure AND the country of<br />

arrival. For discounted passage, the Pass must be valid for the<br />

country of departure OR the country of arrival.<br />

Share your travel stories<br />

www.myeurailtravel.com<br />

What if I need to travel<br />

through a country not<br />

covered by my <strong>Eurail</strong> Pass?<br />

If any portion of your journey<br />

goes through a country that<br />

is not covered by your Pass,<br />

you will need to buy a ticket<br />

for that leg of your journey.<br />

Do this at a ticket counter in<br />

advance, since tickets on the<br />

train will be more expensive.<br />

How do I make seat and bed reservations?<br />

Before your trip, you can make reservations through the<br />

travel agent who sold you your Pass. In Europe, make<br />

reservations at a railway station ticket counter, or a<br />

dedicated <strong>Eurail</strong> Aid Offices. These are located at airports<br />

and train stations in major European cities (see Information<br />

by Country for locations, page 18).<br />

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<strong>Eurail</strong> Pass - Essential information 9


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Using the Flexi Pass<br />

If you have a Flexi Pass, please read the following<br />

carefully to make sure you use it properly<br />

What’s the Travel Calendar on the Flexi Pass ticket for?<br />

Your Flexi Pass entitles you to a set number of travel days<br />

within a specific period of time. On any travel day, you can hop<br />

on and off as many trains as you like. But before you board<br />

your first train of the day, it is extremely important that you<br />

write the date in the Travel Calendar on your ticket. Not doing<br />

so is the same as traveling without a ticket, which means you<br />

will have to pay a full-fare ticket and may also risk a fine.<br />

How do I fill in the Travel Calendar?<br />

Your Travel Calendar will have a day and month box for each<br />

of the travel days you are entitled to. Even if you already have<br />

a carefully planned schedule worked out, don’t fill in the whole<br />

calendar at once - you’ll lose all flexibility about when you can<br />

travel! As you start each travel day, write the day and month in<br />

the proper boxes under ‘1’, for the first travel day, under ‘2’ for<br />

the second, etc. (see example below). Do not do this in pencil:<br />

you must use blue or black ink! Also, don’t forget to fill out the<br />

journey details on your Travel Report before taking each train,<br />

ferry or bus on a travel day.<br />

Example of the Travel Calendar and<br />

activation<br />

These 2 dates need to be filled in for your pass to be valid.<br />

Travel calendar<br />

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Flexi Passes 11


Flexi Passes<br />

12<br />

How do I enter an overnight journey in<br />

my Flexi Pass Travel Calendar?<br />

There are two ways:<br />

• If your train departs before 19.00h (7 pm), you need to<br />

use two travel days (fill in the day of departure in one set<br />

of boxes and the day of arrival in the next).<br />

• If you are traveling on a direct night train (with no connections<br />

or layovers) that departs after 19.00h (7 pm)<br />

and arrives after 04.00h (4 am), you only need to use one<br />

day - the day of arrival. For instance, if you take the direct<br />

night train from Prague to Vienna that departs on August<br />

2nd at 21.53, you only have to write August 3rd in the<br />

calendar. Please note that for such an overnight trip, your<br />

Pass must be valid on the day of departure and arrival<br />

(see Conditions of Use, article 7, page 37).<br />

A free overnight ferry, which includes one night, requires<br />

just one travel day. You may enter either the day of departure<br />

or the day of arrival in the Travel Calendar.<br />

What if I make a mistake filling out the Travel Calendar?<br />

Be very careful and try not to - mistakes cannot be corrected,<br />

since an altered travel date could be interpreted as an attempt<br />

at fraud. You will have to enter the correct day in the next<br />

box, which means you ‘lose’ one travel day. In case you make<br />

a mistake, you can have your Pass replaced for €30 (or the<br />

equivalent in local currency) at the nearest <strong>Eurail</strong> Aid Office<br />

(see Information by Country section, page 18).<br />

Does my Pass entitle me to anything else?<br />

Yes - to a great range of special benefits, including<br />

free or discounted transportation on European buses<br />

and ferries. See the Information by Country section for<br />

details. When making use of these benefits, keep the<br />

following points in mind.<br />

• You may only make use of free transportation on a<br />

travel day that you have written on your ticket.<br />

• Discounted travel does not require use of a travel day.<br />

You can take advantage of this at any time (even if you<br />

have used all your travel days) as long as the journey<br />

takes place before the last day of the overall validity.<br />

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Discover the trains<br />

Not all trains in Europe are the same! There are many<br />

different types, each with its own advantages and<br />

offering different types of travel experiences.<br />

Local trains<br />

Easy, relaxed and intimate - that sums up the atmosphere of<br />

the countless local trains that you will find throughout Europe.<br />

Some of them only have 2nd class cars. Nowhere else will you<br />

get a better feel for the local people and European life than on<br />

these trains that weave their way from town to town, taking<br />

the locals to work, market or play.<br />

Express trains<br />

Domestic and international express trains make fewer<br />

stops, and get you to your destination more quickly than<br />

local trains. These are commonly called InterCity (IC) or<br />

EuroCity (EC) trains. These trains sometimes require a seat<br />

reservation.<br />

High speed trains<br />

Want to cover a long distance really fast, or as luxuriously as<br />

possible? There are many high speed services that criss cross<br />

Europe - all of them with comfortable 1st and 2nd class cars<br />

and catering services. Seat reservations are usually required,<br />

and additional costs must be paid.<br />

Legendary scenic rail routes<br />

Europe is bursting with picturesque scenery that can be<br />

enjoyed from any type of train. But there are numerous<br />

train routes that are legendary for the magnificent vistas<br />

they pass through. <strong>Eurail</strong> passes are valid for many of<br />

them, or entitle you to a discount. Reservations are sometimes<br />

required - they are always highly recommended. See<br />

the back of the <strong>Eurail</strong> Map for a sample of Europe’s most<br />

scenic routes.<br />

Night trains<br />

Night trains run between many of Europe’s major cities, and<br />

offer a variety of sleeping accommodations for different budgets.<br />

It’s a unique experience to arrive rested and ready-to-go<br />

in a brand new country early in the morning. A night train can<br />

also save you money, since the supplement you pay can cost<br />

less than a hotel room, depending on the accommodation you<br />

choose. Some overnight trains offer reclining seats (generally<br />

only 2nd class), which have the least expensive surcharge.<br />

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Trains in Europe 13


Trains in Europe<br />

14<br />

The majority offer standard couchettes as well as more luxurious<br />

sleepers, with the required supplement rising accordingly<br />

in price.<br />

Couchettes are compartments with four open bunks in 1st<br />

class and four or six open bunks in 2nd class. These are<br />

shared with other passengers of both sexes, and people<br />

generally sleep in their day clothes. Wash basins and toilets<br />

facilities are at the end of each train car corridor. A sheet,<br />

blanket and pillow are provided. Sleepers offer more comfort<br />

and privacy, accommodating one or two passengers in<br />

1st class, and two or three in 2nd class. They usually have<br />

a private wash basin and are allocated exclusively for either<br />

men or women, unless your party occupies all the beds in the<br />

compartment. Some night trains even offer deluxe sleeper<br />

compartments with a private toilet and shower. Reservations<br />

are always required.<br />

Travel document collection<br />

Border crossings and passport checks often take place<br />

on these trains in the middle of the night. It is therefore<br />

quite common before you go to sleep for the car attendant<br />

to collect your <strong>Eurail</strong> Pass and passport for border<br />

formalities, so you won’t have to be disturbed. This is<br />

standard procedure - your documents will be returned to<br />

you in the morning. Just double-check that the returned<br />

documents are indeed yours, and that they are all there.<br />

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<strong>Eurail</strong> Pass -<br />

Practical information<br />

Assistance while traveling in Europe<br />

There are special <strong>Eurail</strong> Aid Offices in many major train<br />

stations where you can get information and assistance with,<br />

for instance, reservations. If your pass has been issued or activated<br />

incorrectly, do not use it! Instead, exchange it for a new<br />

one at a <strong>Eurail</strong> Aid office in a country that your Pass is valid in.<br />

You will find information on the location of the <strong>Eurail</strong> Aid offices<br />

in each country in the Information by Country section on page<br />

18. Please note that the opening hours are subject to change.<br />

1st or 2nd class<br />

Your class of travel depends on the type of <strong>Eurail</strong> Pass you<br />

have bought, and is indicated on your Pass ticket. If you have<br />

a 2nd class Pass and wish to travel 1st class on a particular<br />

journey, you will need to pay the price difference in advance<br />

at a ticket window. If you have a 1st class pass, you are not<br />

entitled to a refund if you travel in 2nd class. Some domestic<br />

trains do not have 1st class cars, and boat services do not<br />

generally offer a class distinction. At some major stations,<br />

there are special railway lounges that may be available to<br />

1st class Pass holders: These are listed in the Information by<br />

Country section (page 18). Please note that railways have the<br />

right to change their policy on Pass holder access to these<br />

lounges without notice.<br />

When and where’s my train?<br />

The Austrian <strong>Rail</strong>way website (www.oebb.at), previously<br />

mentioned in Seat & Bed Reservations, is also a handy<br />

resource for checking train schedules, platform information<br />

and more in advance. It covers all of Europe, including small<br />

towns and international connections, and you can print out the<br />

schedules you need. Remember that European time is given<br />

using the 24-hour clock: after 12:00 noon comes 13:00 (1pm),<br />

14:00 (2pm) etc., up to 24:00 (midnight).<br />

You’ll find departure schedules and platform information in<br />

all train stations, ranging from posters (departures on yellow<br />

paper, arrivals on white) to computerized kiosks and boards<br />

providing up to the minute information. Larger stations almost<br />

always have a staffed information counter as well. On the platforms<br />

themselves, there are also usually displays confirming<br />

the next train’s departure time and destination.<br />

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<strong>Eurail</strong> - Essential Practical information<br />

<strong>Eurail</strong> Pass - Practical information 15


<strong>Eurail</strong> Pass - Practical information<br />

16<br />

Big city, many stations!<br />

Most larger cities have multiple train stations, and trains do not<br />

always stop at all of them. If you want to arrive at a specific<br />

station in a particular city, be sure to check that the train you<br />

want to take does stop there. And when heading on to a new<br />

destination, double check exactly which station you need to<br />

depart from, so you don’t go to the wrong one.<br />

Getting on the right train<br />

(and staying on it)!<br />

Ready to board? If you’ve made a reservation, you’ll<br />

find the car and seat number printed on the ticket.<br />

Some platforms feature a poster indicating exactly<br />

where specific cars stop on the platform. Be ready<br />

to board the train the minute it arrives; station stops<br />

are often very short. You can see if a car is 1st or 2nd<br />

class by the numbers posted near the train door or<br />

window (some trains have both classes in one car).<br />

Also keep in mind that trains are sometimes split in<br />

the middle of a journey, and continue on to different<br />

destinations. Pay close attention to the destination<br />

displays, where this will be indicated, and to any car<br />

numbers you see near exterior or interior doors. Before<br />

splitting, the conductor will announce which cars<br />

are going where.<br />

Are we there yet?<br />

Station stops are not always announced or may be announced<br />

in a foreign language that you do not understand.<br />

Take note of your scheduled arrival time and the names of the<br />

stations before your stop so you will be prepared to exit the<br />

train when it arrives at your destination. Station names are<br />

usually clearly visible on platforms, but you can always ask the<br />

conductor or a fellow passenger if you are not sure.<br />

Food on board<br />

Many long-distance and high-speed trains have full-service<br />

restaurant cars offering breakfast, lunch and dinner. On express<br />

trains, there are sometimes buffet and bar cars that sell<br />

light meals throughout the trip, and vendors who pass through<br />

the carriages selling snacks and beverages. Food service<br />

is not very common on local domestic trains. If you want to<br />

know if your train has a buffet or restaurant car, ask at the station.<br />

And of course you can always take your own picnic meal!<br />

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Money<br />

You’ll find many ATMs affiliated with <strong>Plus</strong> (Visa) and Cirrus<br />

(MasterCard) where you can regularly get cash for daily<br />

expenses. Bring a credit and/or debit card, and enough cash<br />

in the currency of the country you’re arriving in for a day or so<br />

as an emergency backup. Make sure this is mostly in smalldenomination<br />

bills ($50 equivalent or less) as larger bills aren’t<br />

always accepted in certain outlets and trains. For an overview<br />

of <strong>Eurail</strong>-participating countries that have the Euro as currency,<br />

see the back of your <strong>Eurail</strong> Pass Map.<br />

Luggage<br />

Since you’ll be carrying or wheeling this around for most of<br />

your trip, we recommend that you travel light! Depending on<br />

the type of train, you’ll find luggage racks above the seats<br />

and/or at the end of the car. Do keep an eye on your luggage,<br />

since railways cannot be held responsible for lost or stolen<br />

bags. Most major train stations offer storage facilities or coinoperated<br />

lockers for luggage.<br />

Safety<br />

Train stations can be busy, exciting and sometimes even overwhelming<br />

places. In Europe, they are generally quite safe, but<br />

those with a lot of tourist traffic will sometimes draw thieves<br />

and pickpockets. Be especially alert in stations and on trains<br />

going to or from an airport, and always keep a close eye on<br />

your valuables!<br />

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<strong>Eurail</strong> Pass - Practical information 17


Information by country<br />

18<br />

Information by country<br />

Here you will find country-specific information that is useful<br />

for your <strong>Eurail</strong> journey, including airport links to the main city<br />

centers, Aid Offices and extra Pass benefits. These benefits<br />

usually cannot be secured in advance, but must be arranged<br />

on the spot. Please note that benefits are subject to change:<br />

before booking, confirm that the company honors the discount.<br />

Multiple countries<br />

MP3 Audio City <strong>Guide</strong>s<br />

15% discount on over 250 audio city guides at All Audio <strong>Guide</strong>s. To claim<br />

your discount and get your private city guide enter code: <strong>Eurail</strong>11 on<br />

www.allaudioguides.com/eurail.php<br />

Austria<br />

A Pass valid in Austria is valid with ÖBB,<br />

the national railway company of Austria<br />

and with the following private railway line:<br />

• ROeEE<br />

Discounted boat services<br />

Blue Danube Schiffahrt 20% discount;<br />

www.ddsg-blue-danube.at<br />

• Sightseeing boat trips in Vienna and<br />

Wachau<br />

BSB, SBS and ÖBB 50% discount;<br />

www.bsb-online.com<br />

• Boat crossings on Lake Constance<br />

(Bodensee) from May to October<br />

Donauschiffahrt Wurm & Köck<br />

special price; www.donauschiffahrt.de<br />

• Linz-Passau: reservation compulsory<br />

Other pass benefits<br />

Meininger hotels 10% discount<br />

if you book directly with Meininger at<br />

www.meininger-hotels.com<br />

• Located in Berlin, Frankfurt,<br />

München, Köln, Hamburg, Wien,<br />

London and Salzburg (from spring<br />

2011). All-you-can-eat breakfast is<br />

€ 4,00 and free WiFi in the lobby.<br />

Contact: +49(0)30 6663 6100 or<br />

welcome@meininger-hotels.com<br />

ÖBB Intercitybus<br />

(1st and 2nd class)<br />

free transportation; www.oebb.at<br />

• Graz-Klagenfurt<br />

• Klagenfurt/Villach-Venezia (Mestre<br />

& Piazzale Roma) (included if your<br />

Pass is valid in both Austria and<br />

Italy; supplements are required)<br />

Aid Offices<br />

Innsbruck Hauptbahnhof<br />

Daily: 6:30am - 9:45pm<br />

Salzburg Hauptbahnhof (Lounge)<br />

Daily: 6:30am - 9:30pm<br />

Wien Westbahnhof (Vienna)<br />

Monday-Friday: 8:00am - 7:00pm<br />

Saturday: 8:00am - 1:00pm<br />

Airport links<br />

Vienna: the international airport is<br />

Vienna Schwechat (VIE). From the<br />

airport there are connections to Wien-<br />

Nord, Wien-Mitte (<strong>Eurail</strong> Passes are<br />

valid on S-Bahn, not on CAT), Wien-<br />

West, Wien-Meidling (VAL,Vienna<br />

Airport Lines, bus every 20 minutes,<br />

<strong>Eurail</strong> Passes are not valid)<br />

Belgium<br />

A Pass valid in Belgium is valid with the<br />

national railway company NMBS/SNCB.<br />

EUR-Travelers <strong>Guide</strong> 2011-info-countries_UK_2.indd 18 14-10-10 13:43


Extra pass benefi ts<br />

HUSA-Hotels 10% discount;<br />

www.husa.es<br />

Discount on the best internet rate, not<br />

in combination with other offers.<br />

Book at www.husa.es (login: RAIL<br />

PASS, password: EURAILINTERRAIL)<br />

or by tel. +34 902 100 710 (reference<br />

<strong>Eurail</strong> Inter<strong>Rail</strong>)<br />

Aid Offi ce<br />

Gare de Bruxelles-Midi (Brussels)<br />

Monday-Friday: 8:00am - 8:00pm<br />

Saturday, Sunday and holidays:<br />

9:00am - 4:30pm<br />

Airport links<br />

Brussels: the main airport is<br />

Brussels Nationaal Airport. From<br />

the airport there are connections<br />

to Brussels North, Central,<br />

Midi (Train, every 20 minutes)<br />

and to many other destinations.<br />

Share your travel stories<br />

www.myeurailtravel.com<br />

Bulgaria<br />

A Pass valid in Bulgaria is valid with BDZ,<br />

the national railway company of Bulgaria.<br />

Airport links<br />

Sofi a: from the airport there are<br />

busses to the Sofi a central railway<br />

station (bus 84 and 284). <strong>Eurail</strong><br />

passes are not valid.<br />

Croatia<br />

A Pass valid in Croatia is valid with HZ<br />

Putnicki prijevoz, the national railway<br />

company of Croatia.<br />

Extra pass benefi ts<br />

Croatia hotels 20% discount<br />

in hotel Porin (Zagreb), hotel Diora<br />

(Zagreb), hotel Mursa (Osijek) and<br />

hotel Zeljeznicar (Split).<br />

www.croatia-express.com<br />

Aid Offi ce<br />

Zagreb Glavi Kolodvor<br />

(main railway station)<br />

Daily: 0:00am - 11:59pm<br />

Airport links<br />

Zagreb: from the airport there are<br />

1 - 2 busses per hour to the city bus<br />

terminal. <strong>Eurail</strong> passes are not valid.<br />

Czech Republic<br />

A Pass valid in the Czech Republic<br />

is valid with CD, the national railway<br />

company of the Czech Republic.<br />

Extra pass benefi ts<br />

CD lounges<br />

Holders of a 1st class rail pass have<br />

free access to the CD lounges located<br />

in several railway stations.<br />

Czech <strong>Rail</strong>way Museums<br />

• Luzna: 20% discount. Czech <strong>Rail</strong>way<br />

Museum at Luzná u Rkovníka;<br />

www.cdmuzeum.cz<br />

• Zlonice: 50% discount. Opening<br />

hours (May till September):<br />

Saturdays 9:00am - 3:00pm or on<br />

request. www.sweb.cz/zmzlonice<br />

EUR-Travelers <strong>Guide</strong> 2011-info-countries_UK_2.indd 19 14-10-10 13:43<br />

Information by country 19


Information by country<br />

20<br />

Expressbus Nürnberg - Praha<br />

• 6 times a day, travel time 3 hours 50<br />

min. Pass holders with a Pass valid in<br />

Germany AND Czech Republic need<br />

a reservation (10 Euro 2nd class, 15<br />

Euro 1st class). Pass holders with<br />

a Pass valid ONLY in Germany OR<br />

Czech Republic need a special ticket.<br />

Tickets and reservations available in<br />

Praha and Nürnberg.<br />

Orea Hotels Up to 20% discount<br />

upon presentation of your pass. Phone<br />

+420 800 12 00 12; www.orea.cz<br />

Prague Castle 20% discount for<br />

the ‘Full Visit‘; www.hrad.cz<br />

For more benefi ts in Czech Republic<br />

see www.cd.cz/cdbonus<br />

Aid Offi ce<br />

Praha Liben (Prague Liben station)<br />

Daily: 6:00am - 8:50pm<br />

Airport links<br />

Prague: from the airport there are<br />

connections to Praha Hlavni Nadrazi<br />

railway station (Airport Express Bus<br />

AE). <strong>Eurail</strong> Passes are not valid.<br />

Denmark<br />

A Pass valid in Denmark is valid with<br />

the national railway company DSB<br />

and with the following private railway<br />

companies:<br />

• Arriva<br />

• DSB S-Tog<br />

• DSB-First<br />

Discounted boat services<br />

Color Line 50% discount on normal<br />

fares (not on reclining seats and<br />

meals); www.colorline.com<br />

• Hirtshals-Kristiansand<br />

• Hirtshals-Larvik<br />

Denmark +45 (0)99 561 977;<br />

Norway +47 (0)81 500 811<br />

Share your travel stories<br />

www.myeurailtravel.com<br />

DFDS Seaways 25% discount on all<br />

categories except Commodore class<br />

• Copenhagen-Oslo<br />

reservation at: www.dfdsseaways.<br />

com/railpass (subject to availability)<br />

Scandlines free transportation;<br />

www.scandlines.de<br />

• Helsingør-Helsingborg<br />

• Puttgarden-Rødby Færge<br />

Stena Line 20% discount;<br />

www.stenaline.com<br />

• Frederikshavn-Göteborg<br />

• Grenå-Varberg<br />

Denmark +45 96 200 200;<br />

Sweden +46 (0)31 704 0000<br />

Other pass benefi ts<br />

DSB lounges<br />

Holders of a 1st class rail pass<br />

have free access to the DSB lounge<br />

located in Århus, Copenhagen and<br />

Odense.<br />

Jernbane museum<br />

25% discount;<br />

www.jernbanemuseum.dk<br />

Danish railway museum in Odense<br />

Nordjyske Jernbaner (<strong>Rail</strong>way)<br />

50% discount<br />

• Frederikshavn-Skagen<br />

• Hirtshals-Hjørring<br />

Aid Offi ce<br />

Central Station København<br />

(Copenhagen)<br />

Daily: 9:30am - 6:00pm<br />

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Airport links<br />

Copenhagen: the main airport is<br />

Copenhagen Kastrup. From the airport<br />

there are connections to København H<br />

(Train every 10 minutes), Malmö (Train<br />

every 20 minutes) and to many other<br />

destinations.<br />

Finland<br />

A Pass valid in Finland is valid with<br />

VR, the national railway company of<br />

Finland.<br />

Discounted boat services<br />

Finnlines 30% discount on offi cial<br />

fares (port tax and meals excluded) for<br />

online bookings; www.fi nnlines.com<br />

• Gdynia-Helsinki<br />

• Helsinki-Rostock<br />

• Helsinki-Travemünde<br />

Information and reservations:<br />

www.fi nnlines.com or call<br />

Germany +49 45 028 0543 or<br />

Sweden +46 771 340 940<br />

Tallink Silja Oy; www.tallinksilja.com<br />

• Helsinki-Rostock: 30% discount<br />

• Helsinki-Stockholm via Mariehamn:<br />

50% discount<br />

• Helsinki-Tallinn: 50% discount<br />

• Stockholm-Turku via Mariehamn:<br />

50% discount<br />

All discounts granted on the cabin<br />

category C-A. Port taxes are extra.<br />

Finland +358(0)600 174 552;<br />

Sweden +46(0)822 2140<br />

Viking Line Special price for Pass<br />

holders; www.vikingline.fi<br />

• Turku/Helsinki-Stockholm<br />

Other pass benefi ts<br />

<strong>Rail</strong>way Museums free<br />

admission<br />

• Hyvinkää: www.rautatie.org<br />

Hyvinkäänkatu 9,<br />

tel +358 (0) 3072 5241<br />

• Jokioinen: Narrow-gauge railway<br />

(open June - mid August)<br />

Veljekset Salmela free bus<br />

transportation<br />

• Kemi / Tornio-Haparanda<br />

Aid Offi ce<br />

<strong>Rail</strong>way station Helsinki<br />

Mon-Fri: 10:00am - 5:00pm<br />

Airport links<br />

Helsinki: from the airport there are<br />

busses every 10 minutes to the railway<br />

station (bus 615). Bus 61 goes to<br />

Tikkurila railway station. <strong>Eurail</strong> passes<br />

are not valid.<br />

France<br />

A Pass valid in France is valid with SNCF,<br />

the national railway company of France.<br />

It is then also valid for travel between<br />

France and Basel, Geneva (Switzerland),<br />

Port Bou (Spain) and Ventimiglia (Italy).<br />

Discounted boat services<br />

Bateaux Parisiens 50% discount;<br />

www.bateauxparisiens.com<br />

Seine river excursions<br />

Irish Ferries 30% discount;<br />

www.irishferries.com<br />

• Cherbourg-Rosslare (February to<br />

December)*<br />

• Roscoff-Rosslare (May to September)*<br />

*No daily sailings, reservation compulsory.<br />

France +33(0)233 234 444;<br />

Ireland +353(0)818 300 400<br />

Other pass benefi ts<br />

Admission with a discount<br />

• France Miniature Parc in Elancourt;<br />

www.franceminiature.com<br />

• Grévin Wax Museum in Paris: 20%<br />

off (www.grevin.com)<br />

Bus SNCF free transportation<br />

• Digne-St Auban<br />

• Digne-Veynes<br />

• Canfranc-Oloron<br />

EUR-Travelers <strong>Guide</strong> 2011-info-countries_UK_2.indd 21 14-10-10 13:44<br />

Information by country 21


Information by country<br />

22<br />

Chemins de Fer Corse 50% discount;<br />

www.trainstouristiques-ter.com<br />

• All journeys in Corsica<br />

Chemins de Fer de Provence 50%<br />

discount; www.trainprovence.com<br />

• Digne-Nice<br />

RER Paris Free transportation on the<br />

RER train from Paris Charles De Gaulle<br />

airport to Paris Nord railway station (in<br />

this direction only). In order to obtain<br />

access, go to the RER station at CDG<br />

Terminal 1 or 2. Ask for a ‘contremarque‘<br />

at the ticket window, showing<br />

your Pass. You will need this ‘contremarque‘<br />

to enter the platform, and to<br />

exit the RER station at Paris Nord.<br />

Aid Offices<br />

Gare de Marseille St. Charles<br />

Daily: 6:00am - 10:00pm<br />

Gare de Nice Ville<br />

Mon-Sat: 8:00am - 8:30pm<br />

Sun: 8:30am - 5:30pm<br />

Gare de Paris-Lyon<br />

Mon-Fri: 8:00am - 8:00pm<br />

Gare de Paris-Nord<br />

Mon-Fri: 8:00am - 8:00pm<br />

Sat-Sun: 9:00am - 8:00pm<br />

Gare de Paris-St. Lazare<br />

Mon-Fri: 7:30am - 8:00pm<br />

Sat-Sun: 9:30am - 7:30pm<br />

Aéroport Charles de Gaulle<br />

(Paris CDG Airport)<br />

Terminal 1 RER Station Bureau SNCF<br />

Mon-Fri: 6:30am - 8:00pm<br />

Sat: 8:00am - 3:00pm<br />

Sun: 10:00am - 5:00pm<br />

Airport links<br />

Paris: the main airport is Airport<br />

Charles de Gaulle. From the airport there<br />

are connections to Paris Nord (RER Line<br />

B) and many other destinations.<br />

Lyon St. Exupéry: from the airport<br />

there is a tram link to Lyon Part Dieu<br />

(Rhônexpress, every 15 minutes -<br />

<strong>Eurail</strong> Passes not valid)<br />

Germany<br />

A Pass valid in Germany is valid with<br />

DB, the national railway company of<br />

Germany.<br />

A Pass valid in Germany is also valid<br />

for travel from Germany to the stations<br />

of Basel Bad Bf(Switzerland) and<br />

Salzburg Hbf(Austria).<br />

For the validity of your <strong>Eurail</strong> Pass on<br />

trains operated by private<br />

railway companies please refer to<br />

www.eurailgroup.com/<br />

germanrailways.aspx<br />

Discounted boat services<br />

BSB, SBS and ÖBB 50% discount;<br />

www.bsb-online.com<br />

• Boat crossings on Lake Constance<br />

(Bodensee) from May to October<br />

Donauschiffahrt Wurm & Köck;<br />

www.donauschiffahrt.de<br />

• Linz-Passau: reservation compulsory<br />

Finnlines 30% discount on official<br />

fares (port tax and meals excluded) for<br />

online bookings.; www.finnlines.com<br />

• Helsinki-Rostock<br />

• Gdynia-Rostock<br />

• Helsinki-Travemünde<br />

• Malmö-Travemünde: 20% discount<br />

Information and reservations:<br />

www.finnlines.com or call Germany<br />

+49 45 028 0543 or Sweden<br />

+46 771 340 940<br />

KD-German Rhine Line free<br />

transportation; www.k-d.de<br />

Free sailings on boats operated by ‘KD<br />

German Rhine Line‘ making trips on<br />

the Rhine between Köln and Mainz and<br />

on the river Mosel between Koblenz<br />

and Cochem (except on boats making<br />

cruises of several days between Basel<br />

and Rotterdam or Trier and Koblenz).<br />

Scandlines free transportation;<br />

www.scandlines.de<br />

• Puttgarden-Rødby Færge<br />

EUR-Travelers <strong>Guide</strong> 2011-info-countries_UK_2.indd 22 14-10-10 13:44


Tallink Silja Oy; www.tallinksilja.com<br />

• Helsinki-Rostock: 30% discount<br />

All discounts granted on the cabin<br />

category C-A. Port taxes are extra.<br />

Finland +358(0)600 174 552;<br />

Sweden +46(0)822 2140<br />

Other pass benefits<br />

Berlin Night Express reduced<br />

fare if your Pass is valid in Sweden<br />

(compulsory reservation of a couchette<br />

or bed);<br />

www.berlin-night-express.com<br />

• Berlin-Malmö (not daily, includes<br />

ferry crossing Sassnitz-Trelleborg)<br />

S-Bahn<br />

Free transportation on the S-Bahn in<br />

major German cities. S-Bahn can be<br />

recognized by the logo; White S on a<br />

green background.<br />

Zugspitzbahn 10% discount;<br />

www.zugspitze.de<br />

• mountain railroad Garmisch-Partenkirchen<br />

- Grainau - Zugspitzplatt and<br />

on some cable cars in the summit area<br />

Europabus 20% discount;<br />

www.romanticroadcoach.de<br />

• on the EB 190/190A Romantische<br />

Strasse (May to October): Frankfurt/M<br />

- Rothenburg ob der Tauber -<br />

Augsburg - München/Füssen.<br />

Reservation strongly recommended<br />

via incoming@touring-travel.de or<br />

Touring Tours & Travel by<br />

phone +49 (0)69 719 126 261 or<br />

fax +49 (0)69 719 126 156<br />

Expressbus Nürnberg - Praha<br />

• 6 times a day, travel time 3 hours 50<br />

min. Pass holders with a Pass valid in<br />

Germany AND Czech Republic need<br />

a reservation (10 Euro 2nd class,<br />

15 Euro 1st class). Pass holders<br />

with a Pass valid ONLY in Germany<br />

OR Czech Republic need a special<br />

ticket. Tickets and reservations available<br />

in Praha and Nürnberg.<br />

Meininger hotels 10% discount<br />

if you book directly with Meininger at<br />

www.meininger-hotels.com<br />

• Located in Berlin, Frankfurt,<br />

München, Köln, Hamburg, Wien,<br />

London and Salzburg (from spring<br />

2011). All-you-can-eat breakfast is<br />

€ 4,00 and free WiFi in the lobby.<br />

Contact: +49(0)30 6663 6100 or<br />

welcome@meininger-hotels.com<br />

Aid Offices<br />

For general train information: phone:<br />

+ 49 1805 99 66 33 internet:<br />

www.bahn.com/international<br />

Reisezentrum Berlin<br />

Hauptbahnhof (Hbf)<br />

Daily: 6:00am - 10:00pm<br />

EurAide Berlin Hbf Reisezentrum<br />

(lower level)<br />

Mon-Fri: 11:00am - 8:00pm<br />

(in Summer extended hours)<br />

Closed January and February<br />

Reisezentrum Köln Hbf (Cologne)<br />

Mon-Fri: 6:00am - 10:00pm<br />

Sat-Sun: 7:00am - 9:00pm<br />

Reisezentrum Dresden Hbf<br />

Mon-Fri: 6:00am - 9:00pm<br />

Sat-Sun: 7:00am - 9:00pm<br />

Reisezentrum Frankfurt am Main<br />

Hbf (Frankfurt Central Station)<br />

Mon-Fri: 6:00am - 10:00pm<br />

Sat-Sun: 7:00am - 10:00pm<br />

Reisezentren Frankfurt Flughafen<br />

Fernbahnhof UND Regionalbahnhof<br />

(Frankfurt Airport Long Distance<br />

AND Regional railway stations)<br />

Daily: 6:00am - 10:00pm<br />

Reisezentrum Hamburg Hbf<br />

Mon-Fri: 6:00am - 9:30pm<br />

Sat-Sun: 8:00am - 9:00pm<br />

Reisezentrum Hannover Hbf<br />

Mon-Fri: 6:00am - 9:30pm<br />

Sat-Sun: 8:00am - 9:30pm<br />

Reisezentrum Heidelberg Hbf<br />

Mon-Fri: 8:00am - 7:00pm<br />

Sat+Sun: 10:00am - 6:00pm<br />

Reisezentrum Leipzig Hbf<br />

Mon-Fri: 6:00am - 10:00pm<br />

Sat+Sun: 7:00am - 10:00pm<br />

Reisezentrum München Hbf<br />

(Munich Central Station)<br />

Daily: 7:00am - 9:00pm<br />

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Information by country 23


Information by country<br />

24<br />

EurAide München Hbf (Munich)<br />

Reisezentrum<br />

Mon-Fri: 11:00am - 7:00pm<br />

(in Summer extended hours)<br />

Closed January and February<br />

München Flughafen (Munich<br />

Airport)<br />

DB Counter in Terminal 1<br />

Daily: 7:30am - 10:00pm<br />

Reisezentrum Stuttgart Hbf<br />

Daily: 6.00am - 10:00pm<br />

Share your travel stories<br />

www.myeurailtravel.com<br />

Airport links<br />

Berlin: the major airports are Berlin<br />

Tegel (TXL) and Berlin Schönefeld<br />

(SXF). From Tegel Airport there is<br />

a frequent Bus service to Berlin<br />

Zoo station (bus 109 or X9 - rail<br />

passes or rail tickets are not valid<br />

on the buses).From Schönefeld<br />

airport there are train connections<br />

to Berlin Hauptbahnhof (Central<br />

Station) and many other city and<br />

regional destinations (S-Bahn (every<br />

20 minutes) and Regional-Express/<br />

Regionalbahn (every 30 minutes).<br />

Düsseldorf: from the airport there are<br />

connections by train (S-Bahn, every<br />

20 minutes) to Düsseldorf Hbf and to<br />

many other destinations<br />

Frankfurt: from Frankfurt Rhein/Main<br />

airport there are train connections to<br />

Frankfurt am Main Hbf and to many<br />

other destinations (regional trains and<br />

S-Bahn, every 10 to 15 minutes). The<br />

airport is also directly linked to the<br />

long-distance ICE/IC network.<br />

Munich: the main airport is Munich<br />

F.J.Strauss. From the airport there are<br />

connections to München Hbf and to<br />

many other regional destinations by<br />

train (S-Bahn, every 10 minutes).<br />

Great Britain<br />

Aid Offices<br />

<strong>Rail</strong> Europe Travel Center<br />

British Columbia House<br />

London SW1Y 4XT<br />

Mon-Fri: 10.00am - 6:00pm<br />

Sat: 10:00am - 5:00pm<br />

German <strong>Rail</strong> UK Booking Centre<br />

Surbiton KT6 6UB<br />

Tel.: 08718 808 066<br />

Mon-Fri: 9.00am - 8.00pm<br />

Sat+Sun: 9.00am - 1.00pm<br />

Greece<br />

A Pass valid in Greece is valid with<br />

TRAINOSE, the national railway<br />

company of Greece.<br />

Discounted boat services<br />

Attica Group (<strong>Eurail</strong> Member):<br />

Superfast Ferries 30% discount<br />

provided you have already realized<br />

(or reserved) a crossing in the Adriatic<br />

Sea with Superfast Ferries or Blue Star<br />

Ferries; www.superfast.com<br />

• Heraklion (Crete)-Piraeus<br />

Reservations: +30 210 891 9130 or<br />

info.athens@superfast.com<br />

Attica Group (<strong>Eurail</strong> Member):<br />

Superfast Ferries / Blue Star Ferries<br />

Free air seats/dormitories for 1st class<br />

Pass holders, free deck passage for 2nd<br />

class Pass holders with a Pass valid in<br />

Greece AND Italy; www.superfast.com<br />

• Bari-Corfu (sailings during summer<br />

period)<br />

• Ancona-Igoumenitsa<br />

• Bari-Igoumenitsa<br />

• Ancona-Patras<br />

• Bari-Patras<br />

EUR-Travelers <strong>Guide</strong> 2011-info-countries_UK_2.indd 24 14-10-10 13:45


Seasonal surcharge: June and<br />

September € 10 per person; July and<br />

August € 20 per person. Port taxes<br />

€ 7 per passenger, per embarkation.<br />

A fuel surcharge may apply. Check-in<br />

time 2 hours.<br />

When your Pass is valid in Greece<br />

only, you can get 30% discount.<br />

Italy, Ancona +39 071 202 0334<br />

info.anconaport@superfast.com<br />

Italy, Bari +39 080 528 2828<br />

info.bariport@superfast.com<br />

Greece +30 210 891 9130<br />

info.athens@superfast.com<br />

Blue Star Ferries 30% discount<br />

provided you have already realized (or<br />

made a reservation for) a crossing in<br />

the Adriatic sea with Superfast Ferries<br />

or Blue Star Ferries;<br />

www.bluestarferries.com<br />

• Piraeus - Cyclades<br />

• Rafi na - Cyclades<br />

Reservations: +30 210 891 9800 or<br />

info.athens@superfast.com or<br />

booking@bluestarferries.com<br />

HML, service operated by<br />

Endeavor Lines<br />

• Patras-Brindisi, extra stops at Corfu<br />

& Cefalonia in the summer.<br />

In high season (15/06-15/09) 30%<br />

discount on all categories (except the<br />

luxury cabin); Outside the high season<br />

50% discount. Information and booking:<br />

Brindisi +39 0831 528 531,<br />

Email: resa@hml.it and<br />

Rome +39 06 4740141,<br />

Email: hml.roma@tiscali.it<br />

Ionian Travel 20% discount<br />

• Day cruise from Athens to the<br />

islands of Aegina, Poros and Hydra;<br />

including lunch.<br />

Booking: Ionian Travel, 4, Pireos str.<br />

(1st fl oor), Athens<br />

Tel: +30 210 523 4774;<br />

email: ionian@acci.gr.<br />

Minoan Lines (<strong>Eurail</strong> member) -<br />

Domestic 30% discount provided<br />

you have already realized (or reserved)<br />

a crossing in the Adriatic Sea with<br />

Minoan Lines; www.minoan.gr<br />

• Corfu-Igoumenitsa<br />

• Igoumenitsa-Patras<br />

• Corfu-Patras<br />

• Heraklion-Piraeus<br />

Minoan Lines (<strong>Eurail</strong> Member) -<br />

International Free air air-type seats<br />

for 1st class Pass holders, free deck<br />

passage for 2nd class Pass holders<br />

with a Pass valid in Greece AND Italy.;<br />

www.minoan.gr<br />

• Patras/Corfu/Igoumenitsa-Venice<br />

• Patras/Igoumenitsa-Ancona<br />

Season Surcharge: In middle season:<br />

€ 10, High Season: € 20. Port Taxes:<br />

€ 7. Fuel surcharge is extra.<br />

Check-in time 2 hours.<br />

Upgrades available with reduced fares<br />

upon embarkation.<br />

For more information:<br />

Italy, Ancona tel.: +39 071 201708,<br />

email: Minoan@minoan.it<br />

Italy, Venice tel.: +39 041 5041201,<br />

email: booking@minoanlines.it<br />

Greece, Piraeus tel.:<br />

+30 210 4145700,<br />

email: booking@minoan.gr<br />

Other pass benefi ts<br />

Athens railway museum<br />

free admission<br />

Daily (except Mondays) 9:00am -<br />

1:00pm + Wednesdays from 5:00pm<br />

- 8:00pm; 4, Siokou street, Athens<br />

Ionian travel in Athens 15%<br />

discount<br />

• Athens sightseeing tour<br />

• Certain hotels in Athens<br />

• One day excursion to Delfi or<br />

Epidaurus (lunch included)<br />

Booking: Ionian Travel, 4, Pireos str.<br />

(1st fl oor), Athens<br />

Tel: +30 210 523 4774;<br />

email: ionian@acci.gr.<br />

TRAINOSE lounges<br />

Holders of a 1st class <strong>Eurail</strong> Pass have<br />

free access to the TRAINOSE lounges<br />

located Athens and Larissa.<br />

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Information by country 25


Information by country<br />

26<br />

Aid Offi ces<br />

Hellenic <strong>Rail</strong>ways Travel agency 6,<br />

Sina Street Athens<br />

Mon-Sat: 8:00am - 3:00pm<br />

<strong>Rail</strong>way Station of Patras<br />

Daily: 8:00am - 4:00pm &<br />

5:00pm - 0:30am<br />

Central <strong>Rail</strong>way Station of<br />

Thessaloniki<br />

Daily: 5:30am - 1:00pm &<br />

4:00pm - 0:30am<br />

Airport links<br />

Athens: the major airport is Athens<br />

E.Venizelos. From the airport there is<br />

a train every hour to Athens Central<br />

<strong>Rail</strong>way Station and to Kiato New<br />

<strong>Rail</strong>way Station (change at Ano<br />

Liossia station)<br />

Hungary<br />

A Pass valid in Hungary is valid with<br />

MÁV-START, the national railway<br />

company of Hungary.<br />

A Pass valid in Hungary is also valid on<br />

the following private railway lines:<br />

• Györ-Sopron-Ebenfurt & Sopron-<br />

Szombathely-Szentgotthárd<br />

operated by GySEV/Raaberbahn<br />

(www.gysev.hu)<br />

Extra pass benefi t<br />

Hungarian Heritage <strong>Rail</strong>way<br />

Park 50% discount on the entrance<br />

fee for the Hungarian Heritage <strong>Rail</strong>way<br />

Park (seasonal opening hours). The<br />

Park can be reached from Budapest<br />

Nyugati <strong>Rail</strong>way Station with Desiro<br />

trains running towards Esztergom.<br />

www.mavnosztalgia.hu or<br />

www.vasuttortenetipark.hu<br />

Aid Offi ce<br />

16 József Attila Street, Budapest 1051<br />

(V. district),<br />

Mon - Fri: 9:00am - 6:00pm<br />

Airport links<br />

Budapest: the main airport is Budapest<br />

Ferihegy 1. Direct connections<br />

to Budapest Nyugati (train every 15<br />

minutes) and other destinations.<br />

Ireland<br />

A Pass valid in Ireland is valid with<br />

Irish <strong>Rail</strong>/Iarnród Éireann, the national<br />

railway company of the Republic of<br />

Ireland and with Translink NI <strong>Rail</strong>ways,<br />

the national railway company of<br />

Northern Ireland.<br />

Discounted boat services<br />

Irish Ferries 30% discount;<br />

www.irishferries.com<br />

• Cherbourg-Rosslare<br />

(February to December)*<br />

• Dublin Ferryport-Holyhead<br />

• Pembroke-Rosslare<br />

• Roscoff-Rosslare (May to<br />

September)*<br />

*No daily sailings, reservation<br />

compulsory.<br />

France +33(0)233 234 444;<br />

Ireland +353(0)818 300 400<br />

Norfolkline Irish Sea 25% discount;<br />

www.norfolkline.com<br />

• Belfast-Liverpool (Birkenhead)<br />

• Dublin-Liverpool (Birkenhead)<br />

+44 20 8127 8303<br />

Stena Line 30% discount;<br />

www.stenaline.com<br />

• Fishguard-Rosslare: Express/<br />

Superferry<br />

• Dublin Port-Holyhead Superferry<br />

Stena Adventurer<br />

• Holyhead-Dun Loaghaire: HSS (High<br />

Speed Service) Summer only<br />

• Stranraer-Belfast: Superferry/HSS<br />

+ 353 (0)8447 707070;<br />

in Ireland 01204 777<br />

EUR-Travelers <strong>Guide</strong> 2011-info-countries_UK_2.indd 26 14-10-10 13:45


Other pass benefits<br />

HINI Youth Hostels 10%<br />

discount on HINI hostels in Belfast,<br />

Armagh, Bushmills, Whitepark<br />

Bay, Newcastle and Enniskillen.<br />

Reservations via info@hini.org.uk or<br />

+44 28 9032 4733; www.hini.org.uk<br />

Aid Offices<br />

Rep. of Ireland:<br />

Irish <strong>Rail</strong> Travel Centre<br />

35, Lower Abbey Street, Dublin 1<br />

Mon - Fri 9:00am - 5:00pm<br />

Northern Ireland:<br />

NIR Travel, Great Victoria Street<br />

Station, Belfast<br />

Mon - Fri 9:00am - 5:00pm<br />

Sat 9:00am - 12:30pm<br />

Airport links<br />

Dublin: from the airport Airlink busses<br />

go to Heuston and Connolly railway<br />

station (bus 748). <strong>Eurail</strong> passes are<br />

not valid.<br />

Belfast: Sydenham railway station is<br />

next to the airport.<br />

Italy<br />

A Pass valid in Italy is only valid with<br />

Trenitalia, the national railway company<br />

of Italy.<br />

Discounted boat services<br />

Attica Group (<strong>Eurail</strong> Member):<br />

Superfast Ferries / Blue Star Ferries<br />

Free air seats/dormitories for 1st class<br />

Pass holders, free deck passage for 2nd<br />

class Pass holders with a Pass valid in<br />

Greece AND Italy, www.superfast.com<br />

• Bari-Corfu (sailings during summer<br />

period)<br />

• Ancona-Igoumenitsa<br />

• Bari-Igoumenitsa<br />

• Ancona-Patras<br />

• Bari-Patras<br />

Seasonal surcharge: June and<br />

September € 10 per person; July and<br />

August € 20 per person. Port taxes<br />

€ 7 per passenger, per embarkation.<br />

A fuel surcharge may apply. Check-in<br />

time 2 hours. When your Pass is valid<br />

in Italy only, you can obtain a 30%<br />

discount.<br />

Italy, Ancona +39 071 202 0334<br />

info.anconaport@superfast.com<br />

Italy, Bari +39 080 528 2828<br />

info.bariport@superfast.com<br />

Greece +30 210 891 9130<br />

info.athens@superfast.com<br />

Grimaldi Lines 20% discount on official<br />

fares (port taxes, fixed dues and<br />

special fares excluded);<br />

www.grimaldi-lines.com<br />

• Barcelona-Civitavecchia Daily, except<br />

Sundays. In summer daily<br />

• Barcelona-Livorno 3 times a week<br />

• Catania-Valletta twice a week<br />

• Civitavecchia-Tunis (Tunisia) once<br />

a week<br />

• Catania Trapani-Civitavecchia once<br />

a week<br />

• Civitavecchia-Porto Torres (Sardinia)<br />

Low season: 3 times a week; mid<br />

season: daily, except Sundays; high<br />

season: daily<br />

• Catania-Genova once a week<br />

• Genova/Civitavecchia-Valletta once<br />

a week<br />

• Livorno-Valencia 2 times a week<br />

• Salerno/Palermo/Trapani-Tunis<br />

(Tunisia) twice a week<br />

Get your ticket on<br />

www.grimaldi-lines.com<br />

and then fill in the form EURAIL<br />

INTERRAIL. The discount will be<br />

refunded on the credit card<br />

Italy: +39 081 496 444;<br />

Fax +39 081 551 7716;<br />

email: info@grimaldi.napoli.it<br />

HML, service operated by<br />

Endeavor Lines<br />

• Patras-Brindisi, extra stops at Corfu<br />

& Cefalonia in the summer.<br />

In high season (15/06-15/09) 30%<br />

discount on all categories (except the<br />

luxury cabin); Outside the high season<br />

50% discount. Information and booking:<br />

Brindisi +39 0831 528 531,<br />

Email: resa@hml.it and<br />

Rome +39 06 4740141,<br />

Email: hml.roma@tiscali.it<br />

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Information by country<br />

28<br />

Minoan Lines International (<strong>Eurail</strong><br />

Member): free air air-type seats for 1st<br />

class Pass holders, free deck passage<br />

for 2nd class Pass holders with a Pass<br />

valid in Italy AND Greece.; www.minoan.gr<br />

• Patras/Corfu/Igoumenitsa-Venice<br />

• Patras/Igoumenitsa-Ancona<br />

Season Surcharge: In middle season:<br />

€ 10, High Season: € 20. Port Taxes:<br />

€ 7. Fuel surcharge is extra.<br />

Check-in time 2 hours.<br />

Upgrades available with reduced fares<br />

upon embarkation.<br />

For more information:<br />

Italy, Ancona tel.: +39 071 201708,<br />

email: Minoan@minoan.it<br />

Italy, Venice tel.: +39 041 5041201,<br />

email: booking@minoanlines.it<br />

Greece, Piraeus tel.:<br />

+30 210 4145700,<br />

email: booking@minoan.gr<br />

Other pass benefits<br />

ÖBB Intercitybus<br />

(1st and 2nd class)<br />

free transportation; www.oebb.at<br />

• Klagenfurt/Villach-Venezia (Mestre<br />

& Piazzale Roma) (included if your<br />

Pass is valid in both Austria and<br />

Italy; supplements are required)<br />

Aid Offices<br />

Stazione Bari Centrale<br />

Daily: 8:00am - 7:30pm<br />

Stazione Bologna Centrale<br />

Daily: 6:15am - 10:10pm<br />

Stazione Firenze SMN (Florence)<br />

Daily: 5:45am - 9:50pm<br />

Stazione Genova PP<br />

Daily: 6:00am - 8:30pm<br />

Stazione Milano Centrale (Milan)<br />

Daily: 6:00am - 9:00pm<br />

Stazione Napoli Centrale (Naples)<br />

Daily: 6:30am - 9:30pm<br />

Stazione Pisa<br />

Daily: 7:20am - 8:40pm<br />

Stazione Roma Termini (Rome)<br />

Daily: 6:30am - 10:55pm<br />

Stazione Torino PN (Turin)<br />

Daily: 7:30am - 8:30pm<br />

Stazione Venezia Santa Lucia<br />

(Venice)<br />

Daily: 7:30am - 8:00pm<br />

Airport links<br />

Pisa: the main airport is Pisa<br />

Galileo Galilei. From the airport<br />

there are connections to Firenze<br />

SMN, Pisa Centrale and many other<br />

destinations.<br />

Rome: the main airport is Roma<br />

Fiumicino. From the airport there<br />

are connections to Roma Tiburtina/<br />

Ostiense (train every 15 minutes- all<br />

passes are accepted) and Roma<br />

Termini (train every 30 minutes - only<br />

1st class Passes are valid on the<br />

Leonardo Express.)<br />

Milan: the main airport is Milan<br />

Malpensa. From the airport there<br />

are connections to Milano Centrale<br />

(Bus: Malpensa Shuttle), Milano<br />

Bovisa/ Milano Cadorna (Express train<br />

Ferrovie Nord Milano). <strong>Eurail</strong> passes<br />

are not valid in these connections.<br />

Twice a day, Frecciarossa Trenitalia<br />

trains go directly to/from Milano<br />

Centrale, Bologna, Firenze, Roma and<br />

Napoli. <strong>Eurail</strong> passes are accepted on<br />

these trains, reservation is compulsory.<br />

Luxembourg<br />

A Pass valid in Luxembourg is valid with<br />

CFL, the national railway company of<br />

Luxembourg, but not on CFL buses.<br />

Aid Office<br />

Luxembourg Central Station<br />

Daily: 6:00am - 8:00pm<br />

Airport links<br />

Luxembourg: from Findel airport bus<br />

9 and 16 go to the railway station.<br />

<strong>Eurail</strong> passes are not valid.<br />

Montenegro<br />

A Pass valid in Montenegro is<br />

valid with ZCG, the national<br />

railway company of Montenegro.<br />

EUR-Travelers <strong>Guide</strong> 2011-info-countries_UK_2.indd 28 14-10-10 13:45


The Netherlands<br />

The national railway company of the<br />

Netherlands is NS.<br />

A Pass valid in the Netherlands is valid<br />

with NS, and on the following private<br />

railway lines:<br />

• Arriva<br />

• Connexxion<br />

• DB Regio Westfalen / Prignitzer<br />

Eisenbahngesellschaft<br />

• DB Regiobahn / AVV<br />

• Eurobahn / Keolis<br />

• Synthus<br />

• Veolia<br />

Discounted boat services<br />

DFDS Seaways 25% discount on all<br />

categories except Commodore class<br />

• IJmuiden-Newcastle<br />

reservation at:<br />

www.dfdsseaways.com/railpass<br />

(subject to availability)<br />

Stena Line 30% discount;<br />

www.stenaline.com<br />

• Harwich-Hoek van Holland:<br />

reservation compulsory<br />

+ 353 (0) 1204 7777<br />

Other pass benefi ts<br />

NS Hispeed lounges<br />

On the day of travel, holders of a 1st<br />

class reservation have free access to<br />

the NS Hispeed lounges located in<br />

several railway stations.<br />

Aid Offi ces<br />

Schiphol Airport <strong>Rail</strong>way station<br />

Daily: 6:30am - 9:00pm<br />

Amsterdam Central Station<br />

Daily: 6:00am - 9:00pm<br />

Airport links<br />

Amsterdam: the major airport is<br />

Amsterdam Schiphol. From Schiphol<br />

every 15 minutes there are direct<br />

trains to Amsterdam Centraal and<br />

to many other destinations in the<br />

Netherlands as well as to Belgium,<br />

France and Germany.<br />

Norway<br />

A Pass valid in Norway is valid with<br />

NSB, the national railway company<br />

of Norway and also valid for travel<br />

from Oslo to Gøteborg (Sweden) and<br />

from Oslo to Stockholm (Sweden) in<br />

direct border crossing trains.<br />

Share your travel stories<br />

www.myeurailtravel.com<br />

Discounted boat services<br />

Color Line 50% discount on normal<br />

fares (not on reclining seats and<br />

meals); www.colorline.com<br />

• Hirtshals-Kristiansand<br />

• Hirtshals-Larvik<br />

Denmark +45 (0)99 561 977;<br />

Norway +47 (0)81 500 811<br />

DFDS Seaways 25% discount on all<br />

categories except Commodore class<br />

• Copenhagen-Oslo<br />

reservation at: www.dfdsseaways.<br />

com/railpass (subject to availability)<br />

Other pass benefi ts<br />

Nettbus Møre AS<br />

50% discount; www.nettbuss.no<br />

• Ålesund-Åndalsnes bus services<br />

Veøy Buss AS 50% discount;<br />

www.veoy.no<br />

• Åndalsnes-Molde bus services<br />

<strong>Rail</strong>way museum free admission;<br />

www.norsk-jernbanemuseum.no<br />

• Hamar<br />

EUR-Travelers <strong>Guide</strong> 2011-info-countries_UK_2.indd 29 14-10-10 13:46<br />

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Information by country<br />

30<br />

The Flåm <strong>Rail</strong>way<br />

30% discount; www.fl amsbana.no<br />

• Flåm-Myrdal<br />

Aid Offi ce<br />

Central Station Oslo<br />

Mon-Fri: 8:00am - 3:00pm<br />

Airport links<br />

Oslo: the main airport is Oslo<br />

Gardermoen. From the airport there<br />

are connections to Oslo Sentral. <strong>Eurail</strong><br />

Passes accepted on regional trains,<br />

but not on the airport express train/<br />

Flytoget.<br />

Moss Airport Rygge has also<br />

become an important international<br />

airport. Free bus transfer to Rygge<br />

station. From Rygge to Oslo NSB<br />

trains every hour.<br />

Poland<br />

A Pass valid in Poland is valid with<br />

PKP dependent railway company:<br />

PKP Intercity JSC.<br />

A Pass valid in Poland is also valid<br />

with the following companies owned<br />

by local governments:<br />

• KM Koleje Mazowieckie<br />

• Przewozy Regionalne (Regional<br />

Services)<br />

Discounted boat services<br />

Finnlines 30% discount on offi cial<br />

fares (port tax and meals excluded)<br />

for online bookings.;<br />

www.fi nnlines.com<br />

• Gdynia-Helsinki<br />

• Gdynia-Rostock<br />

Information and reservations:<br />

www.fi nnlines.com or call Germany<br />

+49 45 028 0543 or Sweden<br />

+46 771 340 940<br />

Other pass benefi t<br />

PKP lounge<br />

Holders of a 1st class rail pass have<br />

free access to the PKP lounge (Strefa<br />

VIP) at Warszawa Centralna.<br />

Airport links<br />

Warsaw: bus 175 City-Airport Link,<br />

every 15 minutes from the airport to<br />

Warszawa Centralna railway station.<br />

<strong>Eurail</strong> passes are not valid.<br />

Portugal<br />

A Pass valid in Portugal is valid with<br />

CP, the national railway company of<br />

Portugal.<br />

Extra pass benefi ts<br />

Carristur; www.carristur.pt<br />

• Lisboa: City - Airport connection<br />

in Aeroshuttle and Aerobus*:<br />

€2,00<br />

• 25% discount on touristic tours<br />

in Porto, Braga, Coimbra and<br />

Lisboa* by CARRISTUR.<br />

*It is necessary to present a reservation<br />

valid within 3 days before or after<br />

the date of the tour for one of the<br />

following trains: Alfa Pendular (AP),<br />

Intercidades (IC), Sud Expresso or<br />

Lusitânia.<br />

CP lounge<br />

Two hours previous to departure or<br />

after arrival, holders of a 1st class train<br />

reservation for the trains Alfa Pendular<br />

(AP), Sud Expresso or Lusitânia have<br />

free access to the CP lounge located<br />

in Lisboa Oriente.<br />

Hotels in Portugal<br />

Visit ‘Special Offers - Hotel Partnerships‘<br />

at www.cp.pt in order to consult<br />

special hotel rates and reservation<br />

conditions.<br />

Oceanário 15% discount;<br />

www.oceanario.pt<br />

• located near Lisboa Oriente railway<br />

station<br />

Aid Offi ces<br />

Estação de Santa Apolónia Lisboa<br />

(Lisbon)<br />

Daily: 6:15am - 10:30pm<br />

EUR-Travelers <strong>Guide</strong> 2011-info-countries_UK_2.indd 30 14-10-10 13:46


Estação de Porto Campanhã<br />

(Oporto)<br />

Daily: 7:00am - 12:00am and from<br />

1:00pm - 11:30pm<br />

Airport links<br />

Lisbon: from the airport there are<br />

connections to Lisboa Cais do Sodre,<br />

Oriente (Aerobus and Aeroshuttle -<br />

<strong>Eurail</strong> Passes not valid)<br />

Porto: the main airport is Francisco<br />

Sá Carneiro. From the airport there<br />

are connections to Campanha (Metro<br />

Porto every 20 minutes). <strong>Eurail</strong> Passes<br />

are not valid.<br />

Romania<br />

A Pass valid in Romania is valid with<br />

CFR Calatori, the national railway<br />

company of Romania.<br />

Extra pass benefi ts<br />

Hotel Alexandros and Lotru<br />

Villa in Busteni: 30% discount from<br />

reception rates. The reservation has to<br />

be made 15 days in advance via<br />

www.hotel-alexandros.ro;<br />

telephone + 40 (0) 244 320 138;<br />

fax +40 (0) 244 320 056<br />

• Hotel Crowne Plaza in Bucharest:<br />

20% discount from best available<br />

rate on the offi cial website<br />

www.crowneplaza.com/bucharest<br />

via reservations@crowneplaza.ro or<br />

by telephone: + 40 (0) 212 240 034.<br />

• Hotel Europa and Ana Aslan<br />

Health Spa in Eforie Nord: 30%<br />

discount from best available rate on<br />

the offi cial website www.anahotels.<br />

ro; telephone +40 (0) 241 702 807<br />

Romanian railway museum<br />

50% discount; www.cenafer.ro<br />

• Bucuresti: Nord station,<br />

Str. Grivitei nr. 193 B, sect 1<br />

Aid Offi ces<br />

Bucuresti Nord <strong>Rail</strong>way Station<br />

(Bucharest)<br />

Wasteels Voyages Romania<br />

Mon-Fri: 8:00am - 7:00pm<br />

Sat: 8:00am - 2:00pm<br />

Brasov <strong>Rail</strong>way Station<br />

Wasteels Voyages Romania<br />

Mon-Fri: 8:00am - 7:00pm<br />

Sat: closed<br />

Airport links<br />

Bucuresti: from Henri Coanda airport,<br />

bus 780 to Bucuresti Nord railway station<br />

or bus 783 to Plata Victoria, 800m<br />

from Bucuresti Nord railway station.<br />

<strong>Eurail</strong> passes are not valid.<br />

Share your travel stories<br />

www.myeurailtravel.com<br />

Serbia<br />

A Pass valid in Serbia is valid with ZS,<br />

the national railway company of Serbia.<br />

Extra pass benefi t<br />

Serbian <strong>Rail</strong>way museum<br />

• Beograd - Free sightseeing<br />

Aid Offi ce<br />

Beograd <strong>Rail</strong>way Station (Belgrade)<br />

Daily: 0:00am - 12:00pm<br />

Airport links<br />

Beograd: From Nikola Tesla airport, city<br />

bus 72 goes to the bus station Zeleni<br />

venac (about 500m from Belgrade‘s railway<br />

station). <strong>Eurail</strong> passes are not valid.<br />

EUR-Travelers <strong>Guide</strong> 2011-info-countries_UK_2.indd 31 14-10-10 13:47<br />

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Information by country<br />

32<br />

Slovenia<br />

A Pass valid in Slovenia is valid with SZ,<br />

the national railway company of Slovenia.<br />

Aid Offi ce<br />

Ljubljana <strong>Rail</strong>way Station<br />

Mon-Fri: 8:00am - 8:00pm<br />

Sat, Sun and holidays: closed<br />

Airport links<br />

Ljubljana: 1 bus per hour from<br />

Ljubljana Airport to the main railway<br />

station. <strong>Eurail</strong> passes are not valid.<br />

Spain<br />

A Pass valid in Spain is valid with<br />

RENFE, the national railway company<br />

of Spain.<br />

Discounted boat services<br />

Balearia: 20% discount on offi cal<br />

seat fares; www.balearia.com<br />

• Various crossings between the<br />

Balearic islands<br />

• Barcelona-Palma de Mallorca/<br />

Ciutadella/Ibiza/Mahon<br />

• Denia-Ibiza/Formentera<br />

• Palma de Mallorca-Valencia<br />

Tickets and reservations available in<br />

travel agencies or locally in Balearia<br />

offi ces or at +34 902 160 180.<br />

Grimaldi Lines: 20% discount on offi<br />

cial fares (port taxes, fi xed dues and<br />

special fares excluded);<br />

www.grimaldi-lines.com<br />

• Barcelona-Civitavecchia Daily,<br />

except Sundays. In summer daily<br />

• Barcelona-Livorno 3 times a week<br />

• Livorno-Valencia 2 times a week<br />

Get your ticket on www.grimaldi-lines.com<br />

and then fi ll in the form EURAIL<br />

INTERRAIL. The discount will be<br />

refunded on the credit card<br />

Italy: +39 081 496 444;<br />

Fax +39 081 551 7716;<br />

email: info@grimaldi.napoli.it<br />

Other pass benefi ts<br />

Bus SNCF free transportation<br />

• Canfranc-Oloron<br />

FEVE 50% discount;<br />

www.feve.es<br />

• Cartagena - Los Nietos<br />

• León - Bilbao<br />

• Oviedo - Ferrol<br />

• Oviedo - Santander<br />

• Santander - Bilbao<br />

• Local lines in Asturias, Galicia,<br />

Cantabria, Vizcaya, León and Murcia<br />

tel. +34 985 982 380<br />

FGC (Ferrocarrils de la Generalitat<br />

de Catalunya) 50% discount;<br />

www.fgc.net<br />

• Barcelona-Vallès<br />

• Cable line of Gelida-Cable line of<br />

Montserrat<br />

• Anoia-Llobregat<br />

• Monistrol-Montserrat: rack line<br />

• Nuria-Ribes de Fresser: rack line<br />

HUSA-Hotels 10% discount;<br />

www.husa.es<br />

Discount on the best internet rate, not<br />

in combination with other offers.<br />

Book at www.husa.es (login: RAIL<br />

PASS, password: EURAILINTERRAIL)<br />

or by tel. +34 902 100 710 (reference<br />

<strong>Eurail</strong> Inter<strong>Rail</strong>)<br />

<strong>Rail</strong>way Museums 50%<br />

discount www.museodelferrocarril.org<br />

• Barcelona: Vilanova i la Geltru,<br />

Pl. Eduard Maristany s/n<br />

• Madrid: Paseo de las Delicias, 61<br />

Sala club lounge<br />

Two hours previous to departure,<br />

holders of a Club, Gran Clase or Preferente<br />

1st class train reservation have<br />

free access to the Sala Club lounge<br />

located in several railway stations.<br />

Aid Offi ces<br />

International train information:<br />

902 243 402 (daily 7:00am - 11:00pm)<br />

EUR-Travelers <strong>Guide</strong> 2011-info-countries_UK_2.indd 32 14-10-10 13:47


Domestic train information:<br />

902 320 320 (daily 24h)<br />

Estación Barcelona-Sants<br />

Mon-Fri: 9:30am - 2:00pm and<br />

4:00pm - 7:00pm<br />

Estación Barcelona-França<br />

Mon-Fri: 8:00 am - 9:00pm<br />

Aeropuerto Internacional Madrid-<br />

Barajas (Madrid Airport)<br />

Terminal T1 arrivals counter<br />

Daily: 8:00am - 9:00pm<br />

Terminal T4 arrivals counter<br />

Daily: 8:00am - 8:00pm<br />

Estación Madrid-Chamartín<br />

Daily: 8:30am - 9:00pm<br />

Estación Sevilla-Santa Justa<br />

(Seville)<br />

Daily: 8:00am - 8:00pm<br />

Estación Valencia-Nord<br />

Mon-Fri: 8:00am - 8:00pm<br />

Saturdays (not Holidays):<br />

8:00am - 1:00pm<br />

Airport links<br />

Barcelona: the major airport is Barcelona<br />

El Prat. From the airport there<br />

are connections to Barcelona Sants<br />

(train every 30 minutes).<br />

Madrid: the major airport is Madrid<br />

Barajas. From the airport there are<br />

connections to Madrid N. Ministerios<br />

(Metro). <strong>Eurail</strong> passes are not valid.<br />

Valencia: the major airport is Valencia<br />

Manises. From the airport there are<br />

transfers to Valencia Nord via metro<br />

Valencia. <strong>Eurail</strong> passes are not valid.<br />

Málaga: from the aiport there are<br />

connections to Málaga María Zambrano<br />

(Train, every 30 minutes).<br />

Sweden<br />

A Pass valid in Sweden is valid with<br />

SJ, the national railway company of<br />

Sweden.<br />

A Pass valid in Sweden is also valid<br />

on the following railway lines:<br />

• Direct SJ trains to and from<br />

Copenhagen and Copenhagen<br />

Airport<br />

• Direct border crossing trains from<br />

Göteborg and Stockholm to Oslo<br />

• Arlanda Express<br />

• Arriva<br />

• DSB First<br />

• Inlandsbanan<br />

• JLT (local train services in Småland)<br />

• Skånetrafiken<br />

• Tågkompaniet<br />

• Värmlandstrafik (local train services<br />

in Värmland)<br />

• Västtrafik (local train services in<br />

Western Sweden)<br />

• Veolia<br />

Discounted boat services<br />

Destination Gotland special fare;<br />

www.destinationgotland.se<br />

• Nynäshamn-Visby<br />

• Oskarshamn-Visby<br />

Finnlines 20% discount on official<br />

fares (port tax and meals excluded) for<br />

online bookings.; www.finnlines.com<br />

• Malmö-Travemünde:<br />

Information and reservations:<br />

www.finnlines.com or call<br />

Germany +49 45 028 0543 or<br />

Sweden +46 771 340 940<br />

Scandlines free transportation;<br />

www.scandlines.de<br />

• Helsingør-Helsingborg<br />

Stena Line 20% discount;<br />

www.stenaline.com<br />

• Frederikshavn-Göteborg<br />

• Grenå-Varberg<br />

Denmark +45 96 200 200;<br />

Sweden +46 (0)31 704 0000<br />

Tallink Silja Oy 50% discount;<br />

www.tallinksilja.com<br />

• Helsinki-Stockholm via Mariehamn<br />

• Riga (Latvia)-Stockholm<br />

• Tallinn (Estonia)-Stockholm:<br />

• Stockholm-Turku via Mariehamn:<br />

All discounts granted on the cabin<br />

category C-A. Port taxes are extra.<br />

Finland +358(0)600 174 552;<br />

Sweden +46(0)822 2140<br />

Viking Line Special price for Pass<br />

holders; www.vikingline.fi<br />

• Turku/Helsinki-Stockholm<br />

EUR-Travelers <strong>Guide</strong> 2011-info-countries_UK_2.indd 33 14-10-10 13:47<br />

Information by country 33


Information by country<br />

34<br />

Other pass benefi ts<br />

Berlin Night Express reduced<br />

fare (compulsory reservation of a<br />

couchette or bed);<br />

www.berlin-night-express.com<br />

• Berlin-Malmö (not daily, includes<br />

ferry crossing Sassnitz-Trelleborg)<br />

Länstrafi ken in Norrbotten<br />

free bus transportation<br />

• Haparanda-Luleå<br />

Museum railway Smalsparet<br />

30% discount<br />

Traffi c in summer only (July-August);<br />

www.smalsparet.se<br />

Sveriges Järnvägsmuseum<br />

(<strong>Rail</strong>way museums) 50% discount;<br />

www.banverket.se/en/Swedish-<br />

<strong>Rail</strong>way-Museum<br />

• Ängelholm<br />

• Gävle<br />

Veljekset Salmela free bus<br />

transportation<br />

• Kemi / Tornio-Haparanda<br />

Share your travel stories<br />

www.myeurailtravel.com<br />

Aid Offi ce<br />

Stockholm Central Station<br />

Mon-Fri: 10:00am - 6:00pm<br />

Sat-Sun: 10:00am - 4:00pm<br />

Airport links<br />

Stockholm: the main airport is Stockholm<br />

Arlanda. From the airport there<br />

are connections to Stockholm Central<br />

(train every 15 minutes) and many<br />

other destinations.<br />

SJ lounges<br />

Holders of a <strong>Eurail</strong> Pass 1st class<br />

have free access to the SJ lounges in<br />

Stockholm and Göteborg.<br />

Switzerland<br />

A Pass valid in Switzerland is valid<br />

with SBB, the national railway company<br />

of Switzerland.<br />

A Pass valid in Switzerland is also<br />

valid on the following private transport<br />

companies:<br />

• BLS boat services on Lake Brienz<br />

and Lake Thun (www.bls.ch)<br />

• BSG boat services on Lake Biel and<br />

on the river Aare between Biel and<br />

Solothurn (www.bielersee.ch)<br />

• CGN boat services on Lake Geneva<br />

(www.cgn.ch)<br />

• LNM boat services on Lake<br />

Neuchâtel / Murten<br />

• SGV boat services on Lake Luzern<br />

• URh boat services on the river<br />

Rhine between Constance and<br />

Schaffhausen<br />

• ZSG boat services on Lake Zurich<br />

(www.zsg.ch)<br />

• AB Appenzeller Bahnen AG<br />

• ASM Aare Seeland mobil AG<br />

• BDWM Transport AG<br />

• BLS AG<br />

• BLT Baselland Transport AG<br />

• CJ Chemins de Fer du Jura<br />

• FART Regional lines Ticino,<br />

including the Centovalli railway to<br />

Domodossola (Italy)<br />

• FB Forchbahn AG<br />

• FW Frauenfeld-Wil-Bahn AG<br />

• LEB Chemins de Fer Lausanne-<br />

Echallens-Bercher<br />

• MBC Chemin de fer Bière-Apples-<br />

Morges<br />

• MOB Montreux Oberland Bernois<br />

• MVR Transports Montreux-Vevey-<br />

Riviera<br />

• NStCM Chemin de Fer Nyon-St.<br />

Cergue-Morez<br />

• RA RegionAlps Martigny - Orsières<br />

/ Le Chable<br />

• RBS Regionalverkehr Bern-<br />

Solothurn<br />

• RhB Rhätische Bahn AG (including<br />

RhB-Bus Tirano-Lugano)<br />

EUR-Travelers <strong>Guide</strong> 2011-info-countries_UK_2.indd 34 14-10-10 13:47


• SOB Südostbahn<br />

• SSIF Società subalpina di emprese<br />

ferroviarie<br />

• SZU Sihltal - Zürich - Uetliberg<br />

• THURBO AG<br />

• TMR Transports de Martigny et sa<br />

Regions<br />

• TPC Transports Public du Chablais SA<br />

• TPF Transports public fribourgeois<br />

• TRAVYS SA<br />

• TRN Transports régionaux neuchâtelois<br />

• WB Waldenburgerbahn<br />

• WSB Wynental- und Suhrentalbahn<br />

• ZB Zentralbahn AG<br />

Discounted boat services<br />

BSB, SBS and ÖBB 50% discount;<br />

www.bsb-online.com<br />

• Boat crossings on Lake Constance<br />

(Bodensee) from May to October<br />

Wilhelm Tell Express discounted<br />

fare; www.wilhelmtellexpress.com<br />

• Nostalgic boat crossing Luzern-<br />

Flüelen and connecting train ride<br />

to Locarno/Lugano: (reservation<br />

compulsory)<br />

Other pass benefits<br />

Bernina express; www.rhb.ch<br />

• Chur/St Moritz - Tirano - Lugano:<br />

reduced fare for compulsory<br />

reservation Chur/St Moritz-<br />

Tirano and for connecting bus<br />

to Lugano<br />

Discounted private railway companies<br />

25% - 50%<br />

• BB Bürgenstockbahn Kehrsiten-<br />

Bürgenstock<br />

• BET Bergbahnen Engelberg<br />

- Trübsee - Titlis / Engelberg -<br />

Kleintitlis<br />

• BLM Lauterbrunnen - Grütschalp<br />

- Mürren<br />

• BOB Berner Oberland - Bahnen<br />

• GGB Gornergratbahn<br />

• JB Jungfraubahn<br />

• MGB Matterhorn - Gotthard Bahn<br />

(Glacier Express)<br />

• PB Pilatusbahn (Alpnachstad -<br />

Pilatus Kulm / Kriens - Fräkmüntegg<br />

- Pilatus Kulm)<br />

• RB Rigi - Bahn<br />

• SthB Stanserhorn Bahn<br />

• WAB Wengeralpbahn<br />

SBB lounge<br />

Holders of a <strong>Eurail</strong> Pass 1st class<br />

have free access to the SBB lounge in<br />

Zürich HB.<br />

Aid Offices<br />

Bahnhof Basel SBB<br />

Mon-Fri: 8:00am - 7:00pm<br />

Sat-Sun: 9:00am - 7:00pm<br />

Hauptbahnhof SBB Bern<br />

Mon-Fri: 8:00am - 6:50pm<br />

Sat: 8:00am - 4:50pm<br />

Hauptbahnhof SBB Bern<br />

Mon-Fri: 8:00am - 6:50pm<br />

Sat: 8:00am - 4:50pm<br />

Gare de Genève (Geneva)<br />

Mon-Fri: 8:30am - 6:30pm<br />

Sat: 9:00am - 4:45pm<br />

Gare de Genève Aéroport<br />

(Geneva Airport)<br />

Mon-Fri: 9:00am - 6:30pm<br />

Sat : 9:00am - 5:30pm<br />

Bahnhof Interlaken-West<br />

Mon-Fri: 9:00am - noon & 1:30pm -<br />

6:30pm<br />

Sat/Sun: 9:00am - noon & 1:30pm -<br />

5:00pm<br />

Bahnhof SBB Luzerne (Lucerne)<br />

Mon-Fri: 8:00am - 7:45pm<br />

Sat: 8:00am - 6:00pm<br />

Hauptbahnhof SBB Zürich (Zurich)<br />

Daily: 6:30am - 9:30pm<br />

Bahnhof SBB Zürich Flughafen<br />

(Zurich Airport)<br />

Daily: 7:00am - 7:45pm<br />

Airport links<br />

Geneva: the main airport is Genève<br />

Cointrin. From the airport there are<br />

connections to Genève (Train, every<br />

15 minutes) and to many other cities<br />

in Switzerland.<br />

Zurich: from the airport there are<br />

connections to Zürich Hb ( Train every<br />

15 minutes), and to many other cities<br />

in Switzerland.<br />

EUR-Travelers <strong>Guide</strong> 2011-info-countries_UK_2.indd 35 14-10-10 13:47<br />

Information by country 35


Conditions of use<br />

36<br />

<strong>Eurail</strong> Pass<br />

Conditions of Use<br />

1. <strong>Eurail</strong> Pass definition<br />

A <strong>Eurail</strong> Pass consists of a ticket and a Pass Cover that includes the<br />

Travel Report. Neither the ticket nor the Pass Cover is valid on its<br />

own. Those who travel using one without the other risk payment of<br />

a full-fare ticket and a fine, subject to the rules of the national railway<br />

company.<br />

2. A <strong>Eurail</strong> Pass is strictly personal<br />

A <strong>Eurail</strong> Pass is strictly personal, non-transferable and valid only upon<br />

presentation of a passport or other recognized travel identification<br />

document. Those who travel without a passport or a legal equivalent<br />

to be presented together with the Pass risk payment of a full-fare<br />

ticket and a fine.<br />

3. A <strong>Eurail</strong> Pass must be activated<br />

A <strong>Eurail</strong> Pass must be activated before it can be used for a journey. An<br />

activated Pass will show the first and last day of validity of the Pass.<br />

Activation must take place within 6 months of the issuing date stamp<br />

in the upper right hand corner of the ticket. Only an authorized travel<br />

agent or a European railway official can activate a <strong>Eurail</strong> Pass. Those<br />

who travel using a ticket without an activation date stamp risk payment<br />

of a full-fare ticket and a fine.<br />

4. Recording personal, ticket and journey details in the Travel<br />

Report<br />

All <strong>Eurail</strong> Pass holders must fill out the personal and ticket details in<br />

the Pass Cover Travel Report before using the Pass. Before boarding<br />

a train, bus or boat, each journey must be recorded in the Journey<br />

Details section of the Travel Report in blue or black ink. Those who<br />

travel without having recorded these details risk payment of a full-fare<br />

ticket and a fine.<br />

5. Seat availability<br />

A <strong>Eurail</strong> Pass does not guarantee a seat in a train or boat. Reservations<br />

are required for certain trains and ships, and surcharges may<br />

apply. Fees for seat reservations, sleeping accommodation, port<br />

taxes, meals, and other services while onboard trains and boats are<br />

not included in the Pass.<br />

6. Flexi Pass: Filling in the Travel Calendar box<br />

Flexi Pass holders may choose the days on which they travel within<br />

a longer period of overall validity. Before boarding the first train, bus<br />

or boat on a travel day, the date must be correctly entered in blue or<br />

black ink in the corresponding Travel Calendar boxes on the ticket.<br />

Those who travel on a date that has not been entered on the ticket<br />

risk payment of a full-fare ticket and a fine.<br />

EUR-Travelers <strong>Guide</strong> 2011-Information_Conditions of Use_UK.indd 36 14-10-10 13:54


7. Flexi Pass: Overnight journeys<br />

If a trip on a direct overnight train departs after 19.00h (7pm) and<br />

arrives after 04.00 (4am), it is only necessary to enter the date of<br />

arrival in the Travel Calendar boxes on the ticket. This also covers<br />

travel between 19.00h (7pm) and 24.00h (12 midnight) on the day of<br />

departure, as long as the day of departure and arrival both fall within<br />

the overall period of the Pass’s validity. When using an overnight ferry<br />

covered by the Pass, either the date of departure or arrival may be<br />

entered in the Travel Calendar boxes on the ticket.<br />

8. Misuse of a <strong>Eurail</strong> Pass<br />

Aside from the payments and fines detailed above in connection with<br />

improper use of a <strong>Eurail</strong> Pass by the legal Pass holder, railway staff are<br />

authorized to confiscate a Pass which appears to be forged, which is<br />

being used by anyone other than the person to whom it was issued,<br />

or on which personal details have been altered. Anyone using a fake<br />

pass is considered to be attempting to perpetrate fraud against both<br />

<strong>Eurail</strong> Group and the national railway company they are traveling on.<br />

This will be reported to legal authorities, who will determinate the<br />

proper penalties.<br />

9. Lost, stolen or damaged passes<br />

A duplicate <strong>Eurail</strong> Pass unfortunately cannot be issued for those that<br />

are lost, stolen, or damaged in such a way that it they are unusable.<br />

10. Countries and companies for which the <strong>Eurail</strong> Pass is valid<br />

The <strong>Eurail</strong> Global Pass is valid for travel with the participating railway<br />

companies in the 22 countries listed on the Pass Cover (excluding<br />

Montenegro, Poland and Serbia). <strong>Eurail</strong> Select, Regional and One<br />

Country Passes are only valid for the country or countries which are<br />

printed on the ticket itself.<br />

11. <strong>Eurail</strong> Pass validity<br />

A <strong>Eurail</strong> Pass is valid within the overall time period indicated on the<br />

Pass. Travel can begin after 00.00 hours on the first day printed on the<br />

Pass, and the last trip must be finished by midnight (24.00 hours) on<br />

the last day of validity.<br />

12. 1st and 2nd class<br />

A <strong>Eurail</strong> Pass is valid for travel in the class indicated on the Pass<br />

ticket. 1st class passes are also valid in 2nd class cars. Those wishing<br />

to travel 1st class with a 2nd class pass must pay the full difference<br />

between 1st and 2nd class fare on the respective route. There is no<br />

refund for 1st class Pass holders traveling in 2nd class.<br />

13. Eligibility<br />

The <strong>Eurail</strong> Pass can only be used by those who reside outside of<br />

Europe, the Russian Federation and Turkey.<br />

14. <strong>Eurail</strong> Pass categories<br />

Restrictions apply to using <strong>Eurail</strong> Passes in different categories.<br />

• A Child Pass can only be used by travelers who are younger than 12<br />

years of age on the first day that the Pass is valid. In some countries,<br />

EUR-Travelers <strong>Guide</strong> 2011-Information_Conditions of Use_UK.indd 37 14-10-10 13:54<br />

Conditions of use 37


38<br />

Conditions of use<br />

38<br />

different age restrictions may apply for children traveling on a <strong>Eurail</strong><br />

One Country Pass.<br />

• A Youth Pass can only be used by travelers who are younger than<br />

26 years of age on the first day that the Pass is valid.<br />

• A Senior Pass can only be used by travelers who are above 60 years<br />

of age on the first day that the Pass is valid.<br />

• A Saver Pass is valid for everyone in the party (maximum 5) listed on<br />

the control voucher, but only when they are traveling with the Saver<br />

Pass in their possession. If people in the party split up and travel<br />

separately, those who are not carrying the Saver Pass will need to<br />

buy a separate train ticket.<br />

15. Refund policy<br />

You can submit an application for refund up to a year after the date of<br />

issue. You will be refunded for the cost of the Pass minus a 15% cancellation<br />

fee, if your Pass is returned to the place of purchase either<br />

before the first day of validity or certified as “UNUSED” by a railway<br />

official in Europe before the first day of validity. Once activated, Passes<br />

are considered “used”. Passes that are (partially) used, lost or stolen<br />

will not be refunded or replaced.<br />

16. Liability<br />

Issuing offices and the <strong>Eurail</strong> Group G.I.E. act only as the intermediary<br />

of European carriers, and are not liable for operation of national rail<br />

services.<br />

17. Responsibility<br />

<strong>Eurail</strong> Group G.I.E. cannot be held responsible for damages or extra<br />

costs incurred due to loss of baggage, theft, force majeure, strikes,<br />

or canceled trains. However, in some of these cases, the Conditions<br />

of Carriage from the specific carrier may be favorable to claims. In the<br />

event that you experience three or more train delays that are longer<br />

than 60 minutes each, you can request compensation from the <strong>Eurail</strong><br />

Group. For further information, please refer to www.eurailgroup.com/<br />

compensation.aspx<br />

18. Legal provisions<br />

For <strong>Eurail</strong> Passes that are valid in more than one country, transportation<br />

is subject to the “Uniform Rules concerning the contract<br />

for GCC-CIV/PRR”. For <strong>Eurail</strong> Passes valid in one country only, the<br />

legal provisions of that country apply. For journeys by sea, the legal<br />

provisions of the individual sea carrier apply. In the event of a conflict<br />

between English and other translated texts, the English text<br />

(see www.eurailgroup.com/eurailcou.aspx) shall prevail.<br />

19. Travel Report<br />

The <strong>Eurail</strong> Group will make every effort to return original Travel Reports<br />

to Pass holders who submit them for registration after their trip. However,<br />

in the event of loss of or damage to the document, the <strong>Eurail</strong><br />

Group cannot be held responsible.<br />

EUR-Travelers <strong>Guide</strong> 2011-Information_Conditions of Use_UK.indd 38 14-10-10 13:54


Share your<br />

travel stories<br />

with the rest<br />

of the world<br />

Europe boasts exceptional cities, fascinating<br />

landscapes and interesting people.<br />

Experience the incredible diversity of<br />

European trains and long lasting impressions<br />

with <strong>Eurail</strong> Pass.<br />

At www.myeurailtravel.com you can<br />

share your stories with the rest of the<br />

world; plus, it gives you the chance to<br />

relish your favorite memories from Europe<br />

every now and again. Inspire and get<br />

inspired by travel stories, photos and videos<br />

from other <strong>Eurail</strong> Pass travelers.<br />

Enjoy your journey – and let’s hear<br />

from you.<br />

www.myeurailtravel.com<br />

EUR-Travelers <strong>Guide</strong> 2011-Information_Conditions of Use_UK.indd 39 14-10-10 13:55<br />

39


www.eurailgroup.com<br />

EUR-Travelers <strong>Guide</strong> 2011-Information_Conditions of Use_UK.indd 40 14-10-10 13:55<br />

EN<br />

EGE1124

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