PC banking - BNP Paribas Fortis

PC banking
Online banking the easy way.
Anywhere, any time
Daily banking

Intro
PC banking
BNP Paribas Fortis…
The bank that never closes.
Visit www.
bnpparibasfortis.be
for all your online
banking needs!
2 Daily banking
With PC banking by BNP Paribas
Fortis, you can manage your finances
and get the advice you need, whatever
the time of day and wherever
you happen to be.
What is PC banking?
PC banking is your virtual bank
branch, open around the clock, every
day of the year. it means you can do
all your banking transactions online
and in total security:

view your account balances, make
transfers, invest and much more
besides. all you need is a computer
and an internet connection.
The benefits of PC banking
| Accessibility: access all your accounts,
loans and insurance policies,
any time, anywhere you happen to be.
All you need is a computer
and an Internet connection
Say goodbye
to paper bills
with Zoomit!
| Speed: it takes just a couple of clicks
to complete your transfer or place
a stock market order. Moreover, you
benefit from a nice discount on your
stock market orders and fund purchases.
| Security: the data needed to access
your PC banking connection is strictly
personal and highly secure.
| Price: if you’re a Mine Pack, Easy
Pack or Service Pack customer, PC
banking won’t cost you a penny extra!
| Advantageous: transfers carried out
via PC banking are free. your account
balance is updated immediately.
| Ecological: save trees and reduce
carbon emissions by using
Zoomit through PC banking
to receive your payslips and
invoices.
PC banking 3

Security
is key
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Optimum security
at all times.
The transactions you perform with
PC banking sometimes involve large
amounts, so we’ve made sure you can
carry them out totally securely.
Make sure your computer
has a good antivirus program
and a firewall
Update your antivirus
program and
firewall regularly!
Secure address
Whenever you log in to PC banking,
you automatically enter a secure
iT environment. That’s indicated
by the fact that the address
www. bnpparibasfortis.be is preceded
by https://. The extra ‘s’ stands for
‘secure’.
Unique signature
To open a PC banking session, you
have to identify yourself to the system
using a card reader. This allows you
to sign each of your transactions electronically
using your bank
card (from where the use of
unique signature).
PC banking 5

Security
is key
you can take your card reader
anywhere. That way you can use
PC banking in total privacy wherever
you have internet access, even
if you’re on the other side of the
world.
Responsible use
basic precautions obviously need to be taken:
never divulge the secret code for your bank
card and always close your PC banking session
when you’re finished.
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Online
banking for
everyone
PC banking,
couldn't be easier.
PC banking is as
versatile as it gets!
PC banking can be used on virtually
any current computer with an Internet
connection, running most of
the main operating systems
( Windows®, MacOS®, ...). To find out
the minimum technical requirements
your computer has to meet, go to
www. bnpparibasfortis.be.
No software to install
as soon as you’ve signed your contract,
you will receive your card reader.
PC banking 7

Online
banking for everyone
Enter www.bnpparibasfortis.be
in your browser and away you go!
no installation or updates are
required. What’s more, since you
don’t save any data on your hard
drive there’s no danger of you losing
anything.
It’s all clear and user-friendly
No prior knowledge needed
Using PC banking couldn’t be easier.
Simply go to www. bnpparibasfortis.be,
log in (a quick-start guide is provided
with your card reader) and all your
accounts, loans and insurance policies
with bnP Paribas Fortis will be
displayed.
BNP Paribas Fortis remembers the visually
impaired
The Comfort Voice card reader has extra large
keys and voice support, so that blind and visually
impaired people can also bank online with
PC banking.
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Effective
help
PC banking 9

Effective
help
PC banking offers
several types of assistance.
Various types of online help are
available to you, whichever PC
banking screen you’re in (help on a
precise term, FaQ, search function,
alphabetical index, ...).
Clear and precise assistance
is always available, so you’ll
never feel lost
The PC banking Helpdesk
if you still can’t solve your problem
or if you have any technical questions,
the staff at our PC banking Helpdesk
will be happy to assist.
You can contact the Helpdesk on 02 228 08 88
Monday to Friday, 7 a.m. to 10 p.m., and Saturdays,
9 a.m. to 5 p.m.
alternatively, you can send a message through:
www.bnpparibasfortis.be/helpdesk-en. ‘your
bank/your messages’.
10 Daily banking

Easy
banking
Easy banking,
your mobile bank.
Developed as an extension of
PC banking, Easy banking allows
you to perform your banking transactions
on your smartphone, tablet,
iPhone or iPad, as you prefer. anywhere
and everywhere, in complete
security. Easy banking is available to
customers who have a PC banking
contract and exists in two versions:
a website and an application which
can be downloaded free of charge
from the app Store and from androïd
Market (launched during 2012).
PC banking 11

12 Daily banking

Easy Banking for smartphones and
tablets
m.bnpparibasfortis.be: one address,
two options.
| a public site available to everyone,
full of information to help you with
any problems, to locate the nearest
branch or aTM or to find the contact
information for the branch of your
choice;
| private area reserved for customers
who have subscribed to Easy banking.
Provided you have a secure connection,
you can use your mobile phone
to consult the balance of your current
and savings accounts, view your
transaction history and see all the
details of the selected transactions.
you can also make European transfers.
PC banking 13

Easy
babking
14 Daily banking
Easy Banking for iPhone,
iPad and Androïd
(launched during 2012)
The application consists of two separate
areas:
| a public area comprising an online
demo, the assist application which
guides you step by step in an emergency,
and infobox (only on iPad),
which gives you important banking
information;
| a transactions area intended for
customers who have subscribed to
Easy banking. a secure connection
allows you to consult tables showing
the income and expenditure of your
current and savings accounts and on
iPad you can also consult four useful
views (current accounts, savings accounts,
investments and credit cards)
with access to your information,
history and transactions, make your
transfers and even create multiple
profiles with a name and photo so that
the whole family can use the application
without any loss of data.

The freedom of Easy
Banking
Accessible
Easy banking is accessible 24/7, no
matter where you are. To access the
transactions area, you need a subscription
to Easy banking. This can
be done via your PC banking without
additional cost. you should, however,
bear in mind any connection charges
by your telecom operator, especially if
you are abroad where (roaming) costs
can be very high.
User-friendly
you connect easily via a system that
involves sending an SMS or by means
of a card reader. Simple and easy to
use, Easy banking also offers highly
effective and innovative features.
Secure
a highly secure log-in process is
essential to access the area reserved
to Easy banking customers. Moreover,
you benefit from added protection for
your transfers to third parties:
PC banking 15

Easy
banking
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transfers are limited to a maximum
of 2,500 EUR per week per account for
your recorded payees.
Free of charge
European transfers in euro, using
the iban and biC codes as well as
transfers between accounts, are free
of charge. you can use up to 360 SMS
signatures per year free of charge.
beyond this amount, you will be billed
EUR 0.10 per SMS.
Flexible
With Easy banking, you can manage
your accounts from almost any device
connected to the internet. We guarantee
the compatibility of all the devices
listed in the table published on our
website.

Find
out all
about
PC banking
The right choice
means the right information.
Maximum
information via
different channels
BNP Paribas Fortis believes that the
right choice begins with clear and
precise information:
| Visit www.bnpparibasfortis.be.
| Make an appointment at one of
our branches.
| Call us on 02 261 11 11
(Monday to Friday, 7 a.m. to 10 p.m.,
and Saturdays, 9 a.m. to 5 p.m.).
PC banking 17

Applying
for PC banking
How to get
PC banking.
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To apply for your PC banking:
| Visit
www.bnpparibasfortis.be/pcb-demand.
| Call us on 02 261 11 11
(Monday to Friday, 7 a.m. to 10 p.m.,
and Saturdays, 9 a.m. to 5 p.m.).
| Make an appointment at one of
our branches.

Did you know?
Customers with business accounts can use
PC banking Pro.
This version offers all the benefits of PC banking,
plus additional services aimed at the business
world: authorising employees to perform
certain transactions, importing payments
prepared in your accounting program, monitoring
your business loans, etc. Find out more at
www. bnpparibasfortis.be/professionnels or any
branch of bnP Paribas Fortis.
PC banking 19

Advice?
Information?
Financial transaction?
bnP Paribas Fortis is here for you.
Kantoren
Telefoon
Internet
GSM
Visit your branch
(by appointment, Mo–Fr to 7pm; Sa 9–noon)
Call us on 02 261 11 11
(Mo–Fr, 7am–10pm; Sa 9am–5pm)
Visit www.bnpparibasfortis.be
(24/7)
Visit our mobile website m.bnpparibasfortis.be
(24/7)
bnP Paribas Fortis is the commercial brand name of Fortis bank sa/nv, registered and
acting as insurance agent under FSMa n° 25.879 a on behalf of ag insurance sa/nv.
bnP Paribas Fortis distributes the insurance products of ag insurance.
Fortis bank sa/nv
Montagne du Parc/
Warandeberg 3
1000 brussels
RPM/RPR brussels
VaT bE0403.199.702
FSMa n° 25.879 a
ag insurance sa/nv
bd E. Jacqmain/
E. Jacqmainlaan 53
1000 brussels
RPM/RPR brussels
VaT bE0404.494.849
This brochure is printed
on 100% recycled
paper with the
European Ecolabel
E.R./V.U.:
Francis Peene,
Fortis bank sa/nv,
Montagne du Parc/
Warandeberg 3,
1000 brussels
iE9107 i 04-2012 i 17565_019720160669 Made in BNP Paribas • Media Processing