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No FAQ Q&A 6 Q How do I make an e-mail account? LGE Internal Use Only A Google dependent 7 Q E-mail registration doesn’t work. A 8 Q A 1. Email service uses data. Check out Wi-Fi or data are available. 2. Check out the email address and password. - 28 - 3. CIC AND SERVICE CENTER 3. Check out if your email supports the service((IMAP, POP3, SMTP)). 4. For EAS, contact the service administrator to see the server info. Unused application shows up as a using program even though it is all killed. What should I do? It’s because the apps services are being run in the background. For example, phone or email app is supposed to let the user know any incoming calls or messages even when they are killed. 9 Q Wifi connection doesn’t work well. A When WiFi connection won’t work, do the following: 1.See if the Password for the AP you are to connect to is wrong. 2. When Settings > Wi-Fi > Advanced > Avoid poor connections are Checked, internet connection is automatically checked to disconnect the APs that are not connected to the internet. When you use an Intranet where the internet does not work, undo the feature. 3. Settings > Wi-Fi > Advanced > Wi-Fi frequency band is used to present frequency ranges of the AP you are looking for, e.g. Auto, 2.4GHz and 5GHz. Use the Auto mode and set a certain frequency only when there are multiple APs. Copyright © 2012 LG Electronics. Inc. All right reserved. Only for training and service purposes
No FAQ Q&A 10 Q How do you install the PC Sync Program? A LGE Internal Use Only - 29 - 3. CIC AND SERVICE CENTER LG-E960 does not provide a separate PC-Sync program at the request of the service provider. 11 Q How do you install the Phone driver? A Google dependent Copyright © 2012 LG Electronics. Inc. All right reserved. Only for training and service purposes
Page 1 and 2: Internal Use Only Service Manual LG
Page 3 and 4: 1. INTRODUCTION 1.1 Purpose LGE Int
Page 5 and 6: 2. PERFORMANCE 2.1 Product Name LG-
Page 7 and 8: Display LGE Internal Use Only LGE I
Page 9 and 10: 4) Battery Type Li-ion Battery Pack
Page 11 and 12: 2) 2) WCDMA transmitter specificati
Page 13 and 14: 4) 4) HSDPA HSDPA transmitter speci
Page 15 and 16: 6) 6) WLAN 802.11b transceiver spec
Page 17 and 18: 8) 8) WLAN 802.11n transceiver spec
Page 19 and 20: Rx Min input Sensitivity Rx Max inp
Page 21 and 22: Rx Min input Sensitivity Rx Max inp
Page 23 and 24: Out of Band Spurious Emission LGE I
Page 25 and 26: 3.CIC_AND SERVICE CENTER 3.1 CIC FA
Page 27: No FAQ Q&A 4 Q The GPS location isn
Page 31 and 32: No FAQ Q&A 13 Q A Request for devel
Page 33 and 34: No FAQ Q&A 15 Q How do you Reset an
Page 35 and 36: No FAQ Q&A 18 Q How do you use HDMI
Page 37 and 38: No FAQ Q&A 22 Q Battery consumption
Page 39 and 40: No FAQ Q&A 25 Q A LGE Internal Use
Page 41 and 42: 4. TROUBLE SHOOTING 4.1 RF Componen
Page 43 and 44: RF component LGE Internal Use Only
Page 45 and 46: LGE Internal Use Only WCDMA B1, B5
Page 47 and 48: 4.3 Checking TCXO Block LGE Interna
Page 49 and 50: LGE Internal Use Only Check TP1 (VR
Page 51 and 52: ANT_SW_SEL0 ANT_SW_SEL1 ANT_SW_SEL2
Page 53 and 54: 4.5 Checking WCDMA Block LGE Intern
Page 55 and 56: SW11000 G2 G1 ANT Vendor=I-PEX Part
Page 57 and 58: testing, Max power output is needed
Page 59 and 60: UMTS_HB_RF_IN GSM_HB_RF_IN HB_EN VM
Page 61 and 62: WCDMA B6 LGE Internal Use Only TP1
Page 63 and 64: UMTS_HB_RF_IN GSM_HB_RF_IN TX_ANT_L
Page 65 and 66: - PAM control signal PA_ON0 GSMLB (
Page 67 and 68: LGE Internal Use Only Set the phone
Page 73 and 74: _L2 TX C11059 DNI L11039 100p C1105
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C11036 0.5p 3.3n L11026 LGE Interna
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SW11000 G2 G1 ANT Vendor=I-PEX Part
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- PAM control signal PA_ON3_U850 (C
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4.5.4. Checking RF Rx Level WCDMA B
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LGE Internal Use Only START No Chec
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WCDMA B2 LGE Internal Use Only - 91
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WCDMA B5 LGE Internal Use Only - 97
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LGE Internal Use Only 2,3 - 101 - 1
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4.6.4 Checking RF Rx Block SW11000
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4.6.5 Checking RF DRX Level [UMTS B
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4.7 GPS/WIFI/BT Module 4.7.1 GPS Mo
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4.8 GPS/WIFI/BT SIGNAL PATH 4.8.1 G
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ANT1205 ANTENNA ANT1204 CONTACT FL1
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4.9.2 Checking WIFI,BT LGE Internal
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VSW_S8_1 VSW_S8_2 V10 VREG_S8 U11 D
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4.10.1 Speaker troubleshooting Spea
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4.10. 3 Main MIC troubleshooting 4.
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4.10. 5 Ear-MIC troubleshooting Ear
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Disable to using headset MIC or hea
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GPIO_0/MDP_VSYNC_P/VFE_CAM_TIMER_6B
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4.12 Main LCD trouble Main LCD cont
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LGE Internal Use Only TP2 - 137 - 4
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4.13 Touch trouble Touch control si
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4.14 Vibrator Troubleshooting Check
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Mainboard bottom Mainboard bottom L
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Rev.B VREG_LVS4_1P8 C8002 10n VREG_
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LGE Internal Use Only Change the Gy
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4.17 Proximity Sensor on/off troubl
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4.18 Light Sensor on/off trouble Li
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4.19 Pressure Sensor troubleshootin
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LGE Internal Use Only TP1 TP2 - 155
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MCE62492901 ANTENNA ANT1100 FEED MC
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4.21.1 Checking VBATT Settings NFC
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4.21.3 Checking VDDIO, REG_PU, VDD_
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4.21.5 Checking NFC Antenna (Batter
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CN7002 1 2 LGE Internal Use Only C7
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LGE Internal Use Only X23002 Q13FC1
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c. Charging current flow check poin
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R7025 10K 1 GND 2 /SR1 10 RST2 9 NC
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LGE Internal Use Only - 173 - 5. DO
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6.BLOCK DIAGRAM [LG-E960] APQ8064 F
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LGE Internal Use Only PA_EN_L7 - 19
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[M] [LG-E960] APQ8064 APQ8064 Block
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[LG-E960] APQ8064 Block Diagram ; N
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[M] APQ8064 Block Diagram : Slimpor
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[M] APQ8064 Block Diagram : TOUCH S
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[LG-E960] [M] Wireless Charging Blo
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[LG-E960] Power Block Diagram Rev.A
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[M] E960 NFC Block diagram [LG-E960
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ANT4 UMTS B1,2,4,8(MRD) LTE B1,2,3,
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LGE Internal Use Only MDM9215M data
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PMIC_PM8018 LGE Internal Use Only M
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- 213 - Copyright © 2012 LG Electr
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LGE Internal Use Only +VPWR C24001
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LGE Internal Use Only HPH_REF EJ_MI
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SC7001 SC7002 LGE Internal Use Only
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LGE Internal Use Only VREG_S4_1P8 V
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MCE62492901 ANTENNA ANT1100 FEED MC
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U21001 - APQ8064 top (Top View) U21
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U13001 - MDM9215M (Top View) U13001
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U24001 - PM8821 (Top View) U24001 -
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U5001 - WCD9310 (Top View) U5001 -
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U9001 - BT/WiFi (Top View) U9001 -
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U6004 - Slimport (Top View) U6004 -
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U4002 : EMMC Memory - no booting /
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LGE Internal Use Only E960 MS695 [T
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LGE Internal Use Only LGE960 - 241
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LGE Internal Use Only E960 MS695 LG
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LGE Internal Use Only - 245 - 10. C
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LGE Internal Use Only 5.3V 5.0V - 2
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LGE Internal Use Only - 255 - LG-E9
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LGE Internal Use Only E960 MS695 -
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2. Disassemble Battery Cover LGE In
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4. Disassemble BATTERY & PCB LGE In
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6. Disassemble MAIN PCB LGE Interna
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12. EXPLODED VIEW & REPLACEMENT PAR
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EXPLODED VIEW (TOTAL) LGE Internal
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12.3 Accessory LGE Internal Use Onl
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