How to set up your GMC Online account - General Medical Council

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How to set up your

GMC Online account

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Introduction

GMC Online is a secure part of our website

that allows you to manage your registration

with us.

Over 100,000 doctors already use GMC

Online. We want every doctor to have an

account before revalidation begins at the end

of 2012.

This leaflet explains how you can set up your

account. If you need any help, please call us

on 0161 923 6277 (+44 161 923 6277 from

outside the UK).

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What is GMC Online and why do I need

an account?

You can find GMC Online through the home page of our website –

www.gmc-uk.org.

With a GMC Online account, you can:

n pay your registration and annual retention fees

n update your contact and address details

n apply for registration with a licence to practise, entry to the Specialist

Register or the GP Register, or to take the Professional and Linguistic

Assessment Board (PLAB) test

n apply to relinquish or restore your licence to practise

n view and print a Certificate of Proof of Entry on the Register

n complete the annual national trainees’ survey.

Importantly, you can also use your GMC Online account to confirm the

organisation that will provide you with a regular appraisal and help you with

revalidation. This organisation is called your ‘designated body’.

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Setting up your GMC Online

account

Please follow this step by step guide to set up your GMC Online account.

Step 1 – Go to the home page of our website (www.gmc-uk.org)

Click on ‘GMC Online for doctors’ to access our login page.

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Step 2 – Click on ‘Set up your GMC Online account now’

You will find this at the bottom of the screen.

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New users

Step 3 – Select ‘option 1’

As a registered doctor, you have a GMC reference number – sometimes

called a registration number.

Please click on the first option to start setting up your GMC Online account.

Step 4 – Click on ‘Set up your online account’

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Step 5 – Enter your details

To activate your account, we’ll ask you to provide some information about

yourself. We only need it for security purposes, to make sure you are who

you say you are.

We will ask you to enter:

n your GMC reference number

n your email address

n your date of birth

n and the method you use to pay your annual retention fee

(for example Direct Debit).

What happens next will depend on the information we already hold

about you.

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Step 6 – Confirm some extra details

At this point, we may ask you to give us some more information about

yourself. If we don’t need to, you’ll be automatically taken to Step 7 (please

see next page).

n If you pay your annual retention fee by Direct Debit, we’ll ask you to

confirm your sort code and the last four digits of the bank account

number we collect your payment from. We only need this information

for security purposes, to make sure you are who you say you are.

n If we’ve sent you an activation code, we’ll ask you to enter it at this

point. Not every doctor needs a code to set up their account. It depends

on the information we hold about you.

n If we don’t have your email address, we’ll ask you to enter it and then

confirm it.

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Step 7 – Account has been activated

When you see this screen, your account has been activated. There’s only a

few more steps to go until you can start using your account.

Please check your email account. We will have sent you an email with a

temporary password for your new GMC Online account.

You can now log in to your new account. You can log in by using either the

link in the email we sent you or by clicking on ‘Log in’ at the bottom of the

screen below.

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Log in to the new account

Step 8 – Log in to your new account

Please enter your GMC reference number and the password we sent you by

email. Then click on the ‘Login’ button.

Step 9 – Add a memorable word

We’ll ask you to enter a memorable word and a hint or question to help you

remember it. We may ask you for this word if you change something about

your account in the future, like your password.

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Step 10 – Change your password

We’ll ask you to change the temporary password that we sent you by email

to one that you can remember more easily.

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Step 11 – Your account is set up

You’ve now finished setting up your GMC Online account. You’ll see the

home page of your account, including any notifications that we want to

make you aware of.

Please be aware that by activating your GMC Online account you’ve

signed-up to receive your annual retention fee bills by email unless you

have previously chosen not to. If you want to change this, please go to the

‘My details’ section of your account.

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FAQs

What happens if I forget my password?

If you’re an existing user, don’t worry – just click ‘Forgotten Password?’ on

the GMC Online ‘Login’ page.

You’ll be asked to enter your GMC reference number and the email address

that we have on your record. We’ll send you a new password to your email

account, and you’ll be able to use this to log in straight away.

Why have I received an activation code?

When you set up your GMC Online account, we’ll ask you to confirm some

information about yourself, such as your date of birth and email address.

If we don’t already hold this information about you, we’ll send you an

activation code. You’ll need to enter this code when you set up your account.

This will allow us to make sure you are who you say you are.

I have entered my details but the system won’t allow me to set up my

account. Why is this?

The information you enter about yourself must match our records. This is

because we need to know you are who you say you are. If the system won’t

allow you to set up your account, it may be because the information we hold

about you is different to the information you have entered. If this happens,

please call us on 0161 923 6277. We will ask you some questions to confirm

your identity and we will update our records so that you can set up your

account online.

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Need help?

If you have any problems setting up your GMC Online account,

please:

n visit www.gmc-uk.org/gmconline for more information

n call us on 0161 923 6277

(+44 161 923 6277 from outside the UK)

n email revalidation@gmc-uk.org.

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Email: revalidation@gmc-uk.org

Website: www.gmc-uk.org/gmconline

Telephone: 0161 923 6277

General Medical Council, 3 Hardman Street, Manchester M3 3AW

This information can be made available in alternative formats

or languages. To request an alternative format, please call us on

0161 923 6602 or email us at publications@gmc-uk.org.

Published April 2012

© 2012 General Medical Council

The text of this document may be reproduced free of charge in any format or

medium providing it is reproduced accurately and not in a misleading context.

The material must be acknowledged as GMC copyright and the document title specified.

The GMC is a charity registered in England and Wales (1089278) and

Scotland (SC037750)

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