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CAPÍTULO 6 • Organizaciones de aprendizaje y conocimiento corporativo 177<br />

33. Eduardo Soto, Comportamento <strong>Organizacional</strong>: O Impacto<br />

das Emoções, Thomson, São Paulo, 2001, pp. 92-93.<br />

34. Eduardo Soto, Comportamento <strong>Organizacional</strong>, op. cit.,<br />

p. 93.<br />

35. J. Corbella, Descubre la Psicología, Folio, Barcelona, 1994.<br />

36. Adaptado de Eduardo Soto, Comportamento <strong>Organizacional</strong>,<br />

op. cit., p. 94.<br />

37. T. Jessel, E. Kandel y J. Schwartz, Neurociência y Conducta,<br />

Prentice Hall, México, mayo de 1997.<br />

38. Albert Bandura, Social Learning Theory, Prentice Hall, Englewood<br />

Cliffs, NJ, 1977.<br />

39. C. Steiner, La educación emocional, J. Vergara, Madrid,<br />

1997.<br />

40. Fred Luthans, Organizational Behavior, McGraw-Hill,<br />

Irwin, Nueva York, 2002, p. 27.<br />

41. Peter Henschel, “The Manager’s Core Work in the New<br />

Economy”, Institute for Research on Learning, www.fieldbook.com/New%20Material/Henschel.html,<br />

2002, pp.<br />

3-4.<br />

42. Ikujiro Nonaka e Hirotaka Takeuchi, Criação de Conhecimiento<br />

na Empresa, op. cit., p. 81.<br />

43. Peter M. Senge, The Fifth Discipline: The Art and the Learning<br />

Organization, Currency Doubleday, Nueva York, 1990, pp.<br />

3 y 139.<br />

44. D. H. Kim, “The Link Between Individual and Organizational<br />

Learning”, Sloan Management Review, vol. 3, mayojunio<br />

de 1993, pp. 65-78.<br />

45. K. F. Sveiby, The New Organizational Wealth, Berrett<br />

Koehler, San Francisco, Ca., 1997.<br />

46. Adatpado de B. Manville y N. Foote, “Harvest Your<br />

Knowledge”, op. cit.<br />

47. Georg Von Krogh, Kazuo Ichijo e Ikuriro Nonaka, Facilitando<br />

a Criação de Conhecimento-Reinventando a Empresa<br />

com o Poder da Inovaçcão Continua, Campus, Río de Janeiro,<br />

2001, pp. 29-49.<br />

48. Georg Von Krogh, Kazuo Ichijo e Ikuriro Nonaka, Facilitando<br />

a Criação de Conhecimento, op. cit., pp. 127-290.<br />

49. Peter M. Senge, The Fifth Discipline: The Art and Practice of<br />

the Learning Organization, Doubleday, Nueva York, 1991.<br />

50. Jean Piaget, The Psychology of Intelligence, Routledge and<br />

Keagan Paul, Londres, 1986, pp. 8-10.<br />

51. Basado en James Z. Li y Richard Close, “White Paper:<br />

The Promise of eLerarning and the Practice of Knowledge<br />

System Design”, Leading Knowledge Systems, agosto<br />

de 2000, p. 10, www.leadingway.com.<br />

52. Peter M. Senge, The Fifth Discipline, op. cit.<br />

53. Nils-Goran Olve, Jan Roy y Magnus Wetter, Condutores da<br />

Performance: Um Guia Prático para o Uso do Balanced Scorecard,<br />

Qualitymark, Río de Janeiro, 2001, p. 268.<br />

54. Ken Starkey, Como as Organizações Aprendem: Relatos do<br />

Sucessos das Grandes Empresas, Futura, São Paulo, 1997.<br />

55. Peter M. Senge, The Fifth Discipline: The Art and Practice of<br />

the Learning Organization, op. cit.<br />

56. D. H. Kim, “The Link Between Individual and Organizational<br />

Learning”, Sloan Management Review, otoño de<br />

1993, p. 37.<br />

57. Chris Argyris y Donald A. Schon, Organizational Learning,<br />

Addison-Wesley, Reading, Ma. 1978.<br />

58. Peter M. Senge, The Fifth Discipline: The Art and Practice of<br />

the Learning Organization, op. cit.<br />

59. Cameron M. Ford y D. T. Ogilvie, “The Role of Creative<br />

Action in Organizational Learning and Change”, Journal<br />

of Organizational Change Management, vol. 9, núm. 1, 1996,<br />

pp. 54-62.<br />

60. Fred Luthans, Michael J. Ruback y Paul Marsnik, “Going<br />

Beyond Total Quality: The Characteristics, Techniques,<br />

and Measures of Learning Organizations”, The International<br />

Journal of Organizational Analysis, enero de 1995, pp.<br />

27-32.<br />

61. Fred Luthans, Michael J. Rubach y Paul Marsnik, “Going<br />

Beyond Total Quality”, op. cit., pp. 27-32.<br />

62. David Lei, John W. Slocum y Robert A. Pitts, “Designing<br />

Organizations for Competitive Advantage: The Power of<br />

Learning and Unlearning”, Organizational Dynamics, invierno<br />

de 1999, p. 25.<br />

63. Adaptado de Peter M. Senge, “Transforming the Practice<br />

of Management”, Human Resource Development Quarterly,<br />

Printer, 1993, p. 9.<br />

64. Nils-Goran Olve, Jan Roy y Magnus Wetter, Condutores da<br />

Performance, op. cit., pp. 268-269.<br />

65. Jack J. Philipps, HRD Trends Worldwide: Shared Solutions to<br />

Compete in a Global Economy, Gulf, Houston, Texas, 1999,<br />

pp. 246-247.<br />

66. Adaptado de Karen W. Watkins, Victoria J. Marsick (eds.)<br />

y Jack J. Philipps, en Action: Creating the Learning Organization,<br />

American Society for Training and Development,<br />

Alexandria, Va., 1996, p. 5.<br />

67. Adaptado de Tracy Greenwood, Avtar Wasson y Robbie<br />

Giles, “The Learning Organization: Concepts, Processes,<br />

and Questions”, Performance and Instruction, abril de 1993,<br />

p. 8.<br />

68. T. Davenport et al., “Successful Knowledge Management<br />

Projects”, Sloan Management Review, 39 (2), 1998, pp. 43-57.<br />

69. B. Manville y N. Foote, “Harvest Your Knowledge Datamation”,<br />

junio de 1996; véase www.datamation.com/<br />

PplugIn/issues/1996/july/07/knowl.html.<br />

70. Adaptado de David K. Hurst, Crisis and Renewal: Meeting<br />

the Challenge of Organizational Change, Harvard Business<br />

School Press, Boston, Massachusetts, 1995.

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