Comportamiento-Organizacional-Idalberto-Chiavenato-McGrawhill-2da-Edicion
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CAPÍTULO 6 • Organizaciones de aprendizaje y conocimiento corporativo 177<br />
33. Eduardo Soto, Comportamento <strong>Organizacional</strong>: O Impacto<br />
das Emoções, Thomson, São Paulo, 2001, pp. 92-93.<br />
34. Eduardo Soto, Comportamento <strong>Organizacional</strong>, op. cit.,<br />
p. 93.<br />
35. J. Corbella, Descubre la Psicología, Folio, Barcelona, 1994.<br />
36. Adaptado de Eduardo Soto, Comportamento <strong>Organizacional</strong>,<br />
op. cit., p. 94.<br />
37. T. Jessel, E. Kandel y J. Schwartz, Neurociência y Conducta,<br />
Prentice Hall, México, mayo de 1997.<br />
38. Albert Bandura, Social Learning Theory, Prentice Hall, Englewood<br />
Cliffs, NJ, 1977.<br />
39. C. Steiner, La educación emocional, J. Vergara, Madrid,<br />
1997.<br />
40. Fred Luthans, Organizational Behavior, McGraw-Hill,<br />
Irwin, Nueva York, 2002, p. 27.<br />
41. Peter Henschel, “The Manager’s Core Work in the New<br />
Economy”, Institute for Research on Learning, www.fieldbook.com/New%20Material/Henschel.html,<br />
2002, pp.<br />
3-4.<br />
42. Ikujiro Nonaka e Hirotaka Takeuchi, Criação de Conhecimiento<br />
na Empresa, op. cit., p. 81.<br />
43. Peter M. Senge, The Fifth Discipline: The Art and the Learning<br />
Organization, Currency Doubleday, Nueva York, 1990, pp.<br />
3 y 139.<br />
44. D. H. Kim, “The Link Between Individual and Organizational<br />
Learning”, Sloan Management Review, vol. 3, mayojunio<br />
de 1993, pp. 65-78.<br />
45. K. F. Sveiby, The New Organizational Wealth, Berrett<br />
Koehler, San Francisco, Ca., 1997.<br />
46. Adatpado de B. Manville y N. Foote, “Harvest Your<br />
Knowledge”, op. cit.<br />
47. Georg Von Krogh, Kazuo Ichijo e Ikuriro Nonaka, Facilitando<br />
a Criação de Conhecimento-Reinventando a Empresa<br />
com o Poder da Inovaçcão Continua, Campus, Río de Janeiro,<br />
2001, pp. 29-49.<br />
48. Georg Von Krogh, Kazuo Ichijo e Ikuriro Nonaka, Facilitando<br />
a Criação de Conhecimento, op. cit., pp. 127-290.<br />
49. Peter M. Senge, The Fifth Discipline: The Art and Practice of<br />
the Learning Organization, Doubleday, Nueva York, 1991.<br />
50. Jean Piaget, The Psychology of Intelligence, Routledge and<br />
Keagan Paul, Londres, 1986, pp. 8-10.<br />
51. Basado en James Z. Li y Richard Close, “White Paper:<br />
The Promise of eLerarning and the Practice of Knowledge<br />
System Design”, Leading Knowledge Systems, agosto<br />
de 2000, p. 10, www.leadingway.com.<br />
52. Peter M. Senge, The Fifth Discipline, op. cit.<br />
53. Nils-Goran Olve, Jan Roy y Magnus Wetter, Condutores da<br />
Performance: Um Guia Prático para o Uso do Balanced Scorecard,<br />
Qualitymark, Río de Janeiro, 2001, p. 268.<br />
54. Ken Starkey, Como as Organizações Aprendem: Relatos do<br />
Sucessos das Grandes Empresas, Futura, São Paulo, 1997.<br />
55. Peter M. Senge, The Fifth Discipline: The Art and Practice of<br />
the Learning Organization, op. cit.<br />
56. D. H. Kim, “The Link Between Individual and Organizational<br />
Learning”, Sloan Management Review, otoño de<br />
1993, p. 37.<br />
57. Chris Argyris y Donald A. Schon, Organizational Learning,<br />
Addison-Wesley, Reading, Ma. 1978.<br />
58. Peter M. Senge, The Fifth Discipline: The Art and Practice of<br />
the Learning Organization, op. cit.<br />
59. Cameron M. Ford y D. T. Ogilvie, “The Role of Creative<br />
Action in Organizational Learning and Change”, Journal<br />
of Organizational Change Management, vol. 9, núm. 1, 1996,<br />
pp. 54-62.<br />
60. Fred Luthans, Michael J. Ruback y Paul Marsnik, “Going<br />
Beyond Total Quality: The Characteristics, Techniques,<br />
and Measures of Learning Organizations”, The International<br />
Journal of Organizational Analysis, enero de 1995, pp.<br />
27-32.<br />
61. Fred Luthans, Michael J. Rubach y Paul Marsnik, “Going<br />
Beyond Total Quality”, op. cit., pp. 27-32.<br />
62. David Lei, John W. Slocum y Robert A. Pitts, “Designing<br />
Organizations for Competitive Advantage: The Power of<br />
Learning and Unlearning”, Organizational Dynamics, invierno<br />
de 1999, p. 25.<br />
63. Adaptado de Peter M. Senge, “Transforming the Practice<br />
of Management”, Human Resource Development Quarterly,<br />
Printer, 1993, p. 9.<br />
64. Nils-Goran Olve, Jan Roy y Magnus Wetter, Condutores da<br />
Performance, op. cit., pp. 268-269.<br />
65. Jack J. Philipps, HRD Trends Worldwide: Shared Solutions to<br />
Compete in a Global Economy, Gulf, Houston, Texas, 1999,<br />
pp. 246-247.<br />
66. Adaptado de Karen W. Watkins, Victoria J. Marsick (eds.)<br />
y Jack J. Philipps, en Action: Creating the Learning Organization,<br />
American Society for Training and Development,<br />
Alexandria, Va., 1996, p. 5.<br />
67. Adaptado de Tracy Greenwood, Avtar Wasson y Robbie<br />
Giles, “The Learning Organization: Concepts, Processes,<br />
and Questions”, Performance and Instruction, abril de 1993,<br />
p. 8.<br />
68. T. Davenport et al., “Successful Knowledge Management<br />
Projects”, Sloan Management Review, 39 (2), 1998, pp. 43-57.<br />
69. B. Manville y N. Foote, “Harvest Your Knowledge Datamation”,<br />
junio de 1996; véase www.datamation.com/<br />
PplugIn/issues/1996/july/07/knowl.html.<br />
70. Adaptado de David K. Hurst, Crisis and Renewal: Meeting<br />
the Challenge of Organizational Change, Harvard Business<br />
School Press, Boston, Massachusetts, 1995.