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Sony VPCSE2E1E - VPCSE2E1E Istruzioni per l'uso Inglese

Sony VPCSE2E1E - VPCSE2E1E Istruzioni per l'uso Inglese

Troubleshooting >

Troubleshooting > Optical Discs n184 N What should I do if I cannot play a disc properly on my computer? ❑ ❑ ❑ ❑ Make sure the disc is inserted into the optical disc drive with the label facing upward. Make sure the necessary program(s) is installed according to the manufacturer's instructions. Blu-ray Disc playback on a connected external display may be interrupted, depending on the type or bit rate of the video. You may be able to solve this problem by lowering the screen resolution of the display. Follow the steps in Why doesn't my screen display a video? (page 191) to change the screen resolution. If a disc is dirty or damaged, your computer will stop responding. Follow these steps: 1 Press the Ctrl+Alt+Delete keys and click the arrow next to the Shut down button and Restart to restart the computer. ❑ ! Turning off your computer with the Ctrl+Alt+Delete keys may cause loss of unsaved data. 2 Remove the disc from the optical disc drive. 3 Check the disc for dirt or damage. If you need to clean the disc, see Discs (page 146) for instructions. If you are playing a disc and cannot hear sound, do any of the following: ❑ The volume may have been turned off by the Fn+F2 keys. Press them once again. ❑ The volume may have been minimized by the Fn+F3 keys. Keep pressing the Fn+F4 keys to turn up the volume loud enough to hear sound. ❑ Right-click the volume icon on the taskbar and click Open Volume Mixer to check the settings. ❑ Check the volume setting in the audio mixer. ❑ If you are using external speakers, check the volume settings on the speakers and the connections between the speakers and your computer.

Troubleshooting > Optical Discs n185 N ❑ ❑ ❑ ❑ ❑ Make sure the correct driver software is installed. Follow these steps: 1 Click Start and Control Panel. 2 Click System and Security. 3 Click System. 4 Click Device Manager in the left pane. The Device Manager window appears with a listing of your computer's hardware devices. If an "X" or an exclamation point appears on the listed device, you may need to enable the device or reinstall the driver software. 5 Double-click the optical disc drive device to open a list of the optical disc drives of your computer. 6 Double-click your desired drive. You can confirm the driver software by selecting the Driver tab, and clicking Driver Details. 7 Click OK to close the window. Make sure an adhesive label is not affixed to a disc. Adhesive labels can come off while the disc is in the optical disc drive and damage the drive or cause it to malfunction. If a region code warning appears, the disc may be incompatible with the optical disc drive. Check the package to make sure the region code is compatible with the optical disc drive. If you notice condensation on your computer, do not use the computer for at least one hour. Condensation can cause the computer to malfunction. Make sure your computer is running on AC power and try the disc again.