I CONFERENCES I
I CONFERENCES I Programme updated as of 15 October 2020Live ConferencesDAY 1 - WEDNESDAY, OCTOBER 219:30 AM - 9:45 AM - KEYNOTEThe State of Travel in APAC: Identifying Trends toPrepare for the Road AheadHermione Joye, Sector Lead, Travel and VerticalSearch APAC, Google9:45 AM - 10:00 AM - KEYNOTEInnovating in a PandemicAngel Llull Mancas, Vice President & ManagingDirector, Asia Pacific, Booking.com10:00 AM - 10:15 AMMICE Insights: Building a Resilient Post-COVID-19MICE IndustryDr Edward Koh, Executive Director, Conventions,Meetings & Incentive Travel, Singapore Tourism Board(STB)10:15 AM - 10:30 AMC-Suite Talk: What Tours & Activities CompaniesCan Do to Prepare for Re-opening and RecoveryClaudio Bellinzona, Co-Founder & COO, Musement10:30 AM - 10:45 AMC-Suite Talk: Navigating the Crisis and Beyond:Rebound, Recession & ReimaginationAllen Law, CEO, Park Hotel Group10:45 AM - 11:00 AMC-Suite Talk: Investing Through Chaos:Opportunities for Travel Tech StartupsAmir Amidi, Managing Partner, Travel & Hospitality,Plug and Play Tech Center11:00 AM - 11:15 AMMICE Insights: “Brains for Gains” – The Purposeof Meetings Before, During and After thePandemicMathias Posch, President, International ConferenceServices, Immediate Past President, IAPCO -International Association of Professional CongressOrganisers11:15 AM - 11:30 AMMICE Insights: Understanding Your VirtualAttendees – The Antidote to Virtual FatigueKaori Pereyra-Lago, Regional Head, Asia Pacific,Global Business Development & Strategy, AmericanExpress Meetings & Events11:30 AM - 11:45 AMC-Suite Talk: Digitalization of Tourism: COVID andBeyondVivek Neb, Managing Director, Grail Insights;Margie Whitehouse, CMO, Saudi Tourism Authority11:45 AM - 12:00 PMC-Suite Talk: Navigating Asia’s ChallengingBusiness Travel MarketGloria Slethaug, CEO, Connexus Travel; JaneWarren, Managing Director, Reed & Mackay TravelSingapore12:00 PM - 12:15 PMMICE Insights: Customer Journey – The NewContextNatalie Simmons, Global General Manager,cievents12:15 PM - 12:30 PMA Global Perspective for Travel & TourismRecoveryMaribel Rodriguez, Senior Vice President,Membership & Commercial, World Travel & TourismCouncil (WTTC)12:30 PM - 12:45 PMMICE Insights: Hybrid Meetings – Inspiring BothVirtual and In-Person Audiences to Sign UpJan Tonkin, Founder & Managing Director, TheConference Company; Stephen Noble, ManagerAsia-Pacific, The Conference Company12:45 PM - 1:00 PMMICE Insights: After Lockdown – Meetings &Events Post-CrisisJessie States, Director, MPI Academy1:00 PM - 1:15 PMMICE Insights: The Who, What and How ofBouncing Back for MICE Venues in a Post-COVIDWorldEnid Low, Chief Strategy Officer, AsiaWorld-Expo1:15 PM - 1:30 PMC-Suite Talk: The New Prospects for Corporate TravelTobias Ragge, CEO, HRS Group1:30 PM - 1:45 PMC-Suite Talk: How to Survive the (Hospitality)Zombie ApocalypseBrett Henry, President Director, MG Group;Dan Lynn, Co-Founder, ZUZU Hospitality;Vikram Malhi, Co-Founder, ZUZU Hospitality1:45 PM - 2:00 PMDestination Marketing: How to Attract SoutheastAsia’s Muslim Travelers Post COVID-19Nina Kubik-Cheng, Vice President, Asia Pacific;Wego Brent Anderson, Regional General Manager,South-South East Asia, Tourism Australia; HannahPearson, Founder; Pear Anderson FariedIsmunandar, Co-founder2:00 PM - 2:15 PMC-Suite Talk: Thriving in the Changing TimesAlfan Hendro, CEO, Accommodation & Eats,Traveloka2:15 PM - 2:30 PMNew Ways of Generating Business for Tours andActivitiesPete Saxby, Associate Director, Asia Pacific, Bókun, aTripadvisor company2:30 PM - 2:45 PMC-Suite Talk: Beyond Recovery: Rethinking OurTravel Industry’s Immune SystemNicholas Lim, Managing Director, The TravelCorporation, Asia2:45 PM - 3:00 PMC-Suite Talk: What Do Today’s CorporateTravelers Want and How Companies Can AdaptJoanne Sully, Vice President & Regional GeneralManager, Asia Pacific, AMEX GBT; Daniel Carceles,Vice President & Head of Service Delivery, AsiaPacific, AMEX GBT3:00 PM - 3:15 PMC-Suite Talk: Beyond COVID-19 – TourismTransformedPoh Chi Chuan, Acting CTO, Singapore TourismBoard (STB)3:15 PM - 3:30 PMC-Suite Talk: How Tours & Activities Will EvolveBruce Poon Tip, CEO, G Adventures Kris Martinez,Mayor, G Adventures3:30 PM - 3:45 PMC-Suite Talk: Build Back Better for AnimalsHelen Usher, Co-Founder & Director, ANIMONDIAL3:45 PM - 4:00 PMC-Suite Talk: A Customer-led Recovery: Howto Stay Close to the Customer and Continue toInnovate During the PandemicAdam Schwab, Co-Founder & CEO, Luxury EscapesJohn O'Shea, Senior Research Analyst, Ord Minnett(interviewer)4:00 PM - 4:15 PMThe Marketing Gurus: Reactivating YourMarketing Channels After COVID-19Alexander Steenbakkers-Noffke, Managing Director,Koddi4:15 PM - 4:30 PMMICE: Where Else but Korea!Jonathan Lee, Junior MICE Manager, Korea TourismOrganization Singapore Office4:30 PM - 4:45 PMC-Suite Talk: A Golden Age for Direct Bookings?Daniel Mourad, General Manager, APAC, Triptease5:00 PM - 5:15 PMC-Suite Talk: How to Win Back the ChineseTraveller in the Post-pandemic EraAlessandro Dassi, Managing Director, OverseasExpansion, Fosun Tourism Group, CEO, Thomas Cook;China Chen Bo, Assistant President, Fosun TourismGroup5:15 PM - 5:30 PMC-Suite Talk: Planning for the RecoveryAdam Sacks, President, Tourism Economics5:30 PM - 5:45 PMC-Suite Talk: The Future of Travel Post-COVID19Anita Mendiratta, Special Advisor to SecretaryGeneral, The UN World Tourism Organization(UNWTO)5:45 PM - 6:00 PMC-Suite Talk: The Great Reset for Corporate TravelDavid Hughes, Managing Director, Asia Pacific,UNIGLOBE Travel InternationalDAY 2 - THURSDAY, OCTOBER 2210:00 AM - 10:10 AMKeynote: Travelling in the New NormalAxel Hefer, Managing Director & CEO, trivago10:10 AM - 10:30 AMKeynote: Leadership in Times of CrisisDeep Kalra, Founder & Group Executive Chairman,MakeMyTrip; Philip C. Wolf, Founder, PhoCusWright,Mentor & Serial Board Director10:30 AM - 10:45 AMKeynote: The Experience Starts Online: AttractingTravelers With Memorable and Easy to Book Toursand ActivitiesBen Drew, President, Viator; Kristin Dorsett, VP ofSupply, Viator; Shiyi Tay, Manager, Business Planning,Tour East Group10:45 AM - 11:00 AMC-Suite Talk: The Tour Operator of the FutureJames Thornton, CEO, Intrepid Travel11:00 AM - 11:15 AMC-Suite Talk: Care and Prepare: Your Guide to RecommencingTravelBrett Thomson, General Manager, Corporate Travel,TAG; Tony Loughran, CEO, Zero Risk International4 ITB ASIA NEWS • FRIDAY 16 OCTOBER 2020www.itb-asia-news.com
I CONFERENCES IWatch all keynotes, live and on-demand sessions and replays @ itb-community.com11:15 AM - 11:30 AMRethink and Reshape: Pivoting to DomesticTourismChuan Sheng (C.S.) Soong, VP, CorporateDevelopment, Klook11:30 AM - 11:45 AMGetting Creative: Bringing Back Group BookingsEdward Wright, Regional Vice President, South EastAsia, Hospitality, Amadeus11:45 AM - 12:00 PMC-Suite Talk: “I Want It – and I Want It Now!”: HowCan Smart Offline Data and AI-Empower Omni-Channel Strategy?Miron Mironiuk, Founder & CEO, Cosmose12:00 PM - 12:15 PMC-Suite Talk: The Future of Business-to-BusinessPaymentsKurt Knackstedt, CEO, Troovo12:15 PM - 12:30 PMC-Suite Talk: The New Normal of Incentive TravelMarketSD Nandakumar, President & Country Head, B2B &Foreign Exchange, SOTC Travel12:30 PM - 12:45 PMThe Secret Sauce for Winning ‘The New Guest’Kamesh Shukla, Executive Vice President - AsiaPacific, Middle East & Africa, RateGain12:45 PM - 1:00 PMSafety First: A Guide to Destination Marketing asTravel RecoversSarah Mathews, Group Head of DestinationMarketing APAC, Tripadvisor1:15 PM - 1:30 PMC-Suite Talk: How Virtual Reality is Changing theWay We Experience TravelLaura Olin, COO & Partner, ZOAN1:30 PM - 1:45 PMC-Suite Talk: How to Prepare Your TravelProgramme for Post COVIDKen Kuguru, Managing Director, APAC, Egencia1:45 PM - 2:00 PMGlobal Flight Search Trends and Key TravellerInsightsPaul Whiteway, Senior Director APAC, Skyscanner2:00 PM - 2:15 PMC-Suite Talk: The Traveler’s New PurchasingBehaviours We Need to KnowMarco Corradino, CEO, lastminute.com; AlessandraDi Lorenzo, CEO of Forward, lastminute.com2:15 PM - 2:30 PMIs It ‘Sayonara’ to Online Booking in CorporateTravel?Carl Jones, Vice President, Head of Travel, AsiaPacific & Greater China, SAP Concur2:30 PM - 2:45 PMC-Suite Talk: The Rise of the Phoenix: How OnlineExperiences Shape the Future of TravelMatthijs Keij, CEO, Withlocals2:45 PM - 3:00 PMC-Suite Talk: COVID-19 as a Fast Track to FullyDigital Travel DistributionOliver Dlouhy, Co-Founder & CEO, Kiwi.com3:00 PM - 3:15 PMC-Suite Talk: Doing Things Differently – TheChanging Ways People Discover, Book andExperience Restaurants During a PandemicYuki Imai, Chief Supply Officer, Quandoo; AyranMyhill, Director of Business Development, Quandoo3:15 PM - 3:30 PMC-Suite Talk: The Future of Travel TechnologyAmit Madhan, President & Group Head - Technology& eBusiness, Thomas Cook India3:30 PM - 3:45 PMC-Suite Talk: Our Industry Would Be a BetterPlace if…David Gunnarsson, CEO, Dohop3:45 PM - 4:00 PMC-Suite Talk: In Search of Customer Loyalty PostCOVID-19: A New Ecosystem and How to Make ItWorkSpencer Lee, CEO, BIGLIFE4:00 PM - 4:15 PMC-Suite Talk: Leveraging an Intelligent Back Officein Turbulent TimesMike Tansey, Managing Director - Growth MarketsTravel Leader, Accenture; Sean Carpenter, ClientAccount Lead (Middle East and Africa), Accenture;Kevin Tanzola, VP, Finance Operations, Middle EastAfrica, Marriott International4:15 PM - 4:30 PMC-Suite Talk: Restoring Confidence in Air TravelAfter the COVID-19 ShutdownAlexandre de Juniac, Director General & CEO,International Air Transport Association (IATA)DAY 3 - FRIDAY, OCTOBER 2310:00 AM - 10:15 AMChina’s Session: How to Revive Homestays After thePandemic?Jennifer Li, EVP & Chief Business Officer, Tujia10:15 AM - 10:30 AMChina’s Session: Welcoming Tourists Back in Chinaand What the World Can Learn From the China’sRecoveryJackey Yu, Associate Partner, McKinsey & Company10:30 AM - 10:45 AM5 Steps to Building a Post-pandemic ResponsibleTravel Program and Why You Should CareElis Kodra, Director, CWT Solutions Group Asia Pacific10:45 AM - 11:00 AMC-Suite Talk: From Physical to Virtual Tours, Pre toPost Trips: How Every Concept of Experiences WillChangeWataru Futagi, President & CEO, VELTRA11:15 AM - 11:30 AMC-Suite Talk: How to Sell Travel Experiences OnlineChitra Gurnani, Co-Founder & CEO, Thrillophilia11:30 AM - 11:45 AMC-Suite Talk: Optimizing Your Platform for the Post-COVID-19 EraChen Ming-ming, Founder & CEO, KKDay;Agnes Chiao, SEA Marketing Director, KKDay11:45 AM - 12:00 PMC-Suite Talk: Food & Beverage Tourism in a PostCOVID-19 World4:30 PM - 4:45 PMMICE Insights: How to Build a Thriving OnlineCommunity in 4 Achievable StepsNisha Sharma Mullatti, Global Account Director &Head, Global Growth & Client Solutions, MCI Group4:45 PM - 5:00 PMMICE Insights: The COVID-inducedMetamorphosis of MICE TravelAmanda Kotze-Nhlapo, Chief Convention BureauOfficer, South African Tourism; Mayank Nagpal, Headof Africa & Director, Travel & Tourism, Grail Insights5:00 PM - 5:15 PMC-Suite Talk: The Future of Booking, Distribution& Metasearch With SuperAppsKei Shibata, Co-Founder & CEO, LINE TRAVEL jp &Trip101; Timothy Hughes, Vice President, CorporateDevelopment, Agoda5:15 PM - 5:30 PMC-Suite Talk: Helping Travelers Fight Jet Lag WithRocket Science, and Strengthen Their ImmuneFunction in the ProcessMickey Beyer-Clausen, Co-Founder & CEO,Timeshifter® - The Jet Lag App®5:30 PM - 5:45 PMC-Suite Talk: Opportunity Through Crisis: DeeperConnections With Your CustomersAndy Owen Jones, Co-Founder & CEO, bd4travel5:45 PM - 6:00 PMC-Suite Talk: Travel Manager 4.0: A New Role inthe New WorldMayank Kukreja, Co-Founder & CEO, ITILITEErik Wolf, Founder & Executive Director, World FoodTravel Association (WFTA)12:00 PM - 12:15 PMStay Away (From Me): A New Normal of VacationsKasia Jawien, Director, Account Management, Activities,Expedia Group12:15 PM - 12:30 PMThree Steps to Make Business Travel SustainableTeresa Matheson, Senior Director, AccountsManagement, Egencia12:30 PM - 12:45 PMC-Suite Talk: The Changing Consumer’s Appetite forExperiencesJoost Timmer, Managing Director, iVenture CardInternational12:45 PM - 1:00 PMC-Suite Talk: In a VR-driven World, What Does ItMean to Have an Event?Daniel Wishnia, Chief Digital Transformation Officer,Aroundtown SA, Co-Founder, Vivent1:00 PM - 1:15 PMMICE Insights: 3 Things I’ve Learned From Runninga Virtual Event and What It Means to Plan for aHybrid ShowIain Bitran, Executive Director, ISPIM - The InternationalSociety for Professional Innovation Management1:15 PM - 1:30 PMC-Suite Talk: New Booking Strategies for RecoveryChris Atkin, CEO, Rezdy*all live sessions will run in Singapore time (UTC/ GMT+8)ITB ASIA NEWS • FRIDAY 16 OCTOBER 2020 5
