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ITB China News 2018 - Day 1 Edition

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10 SPECIAL FEATURE

10 SPECIAL FEATURE TRAVEL TECHNOLOGIES Looking for Travel Tech @ ITB China? A selection of just some of the travel tech suppliers at this year’s Shanghai event TRANSFERS: THE MISSING LINK AS AN OPPORTUNITY TO INCREASED SALES Transfer booking specialists Intui. travel Transfer are offering an affiliate programme for travel agencies where they can book for their customer a relevant transfer according to the other trip products. Especially for our Chinese partners, and ITB China, Intui.travel is introducing Chinese localisation. Now the API can be used in Chinese and 6 other languages - English, Russian, German, Spanish, Italian and French. Intui Chinese partners already have access to get the data via API in their native language. This month, the company is also announcing a B2C website in Chinese. More than 3,000 Intui partners have already increased sales up to 8% using Intui.travel transfer instruments. Intui’s partners integrate & book transfers to air ticket and hotels sales to improve customer care, and satisfy customers with a large choice, low rates and top comfort. 54% of users buy relevant product at the booking phase of air ticket or hotel (Amadeus, 2015). Customers are willing to pay for comfort and satisfaction and like to add transfers to their air ticket & hotel package. Using the opportunity of closing this missing link can be massively profitable. Average cheques of US0 and 8% growth in booking conversion are key indicators for Intui partners. 15-25% of online buyers looking for flight tickets say they would like transfer offers too. STAND No. 292 THE DIRECT TRANSLATOR Beijing Babel Technology introduces the AIcorrect Translator, the first intelligent voice translator in China, built with touch screen. Driven by worldleading AI technology, AIcorrect Translator does real-time translation/interpretation across languages. AIcorrect Translator can be used in situations of travelling, shopping, recreation, or friend-making, with real-time translation/ interpretation between Chinese and other 30 languages, including English, Japanese, Korean, Thai, Russian, French, Spanish and Indonesian. STAND No. 665 DEVELOPING IT FOR AIR TRAVEL Air&Travel IT (AirTIT) is a “wemedia” founded by a group of senior industry professionals, relying on the WeChat and other social media platforms, focusing on research, planning and dissemination of IT solutions, making in-depth reports on IT related news, typically for aviation and travel industry. Airlines and tourism businesses can follow AirTIT (WeChat Public Account is AirTIT) on the WeChat platform, where they are given indepth analysis of the latest IT industry trends; as well as IT solutions for their company recommended by AirTIT experts. STAND No. 490 TARGETING HIGH-END TRAVELLERS Beijing YueTu Journey Network Technology Co. is a wholly-owned subsidiary of the YueTu Corp. YueTu Journey focuses on middle and high end travelling customers, effectively solving the pain points of crowding and time consumption during the journey, providing personalised, customized VIP services for the whole process of a high-end journey. The company’s business covers more than 300 traffic hub cities and serves more than 10 million customers every year. STAND No. 686 ALL ABOUT BIG DATA Founded in 1998, Beijing Shiji IT Company aims to become a “big data” application service platform operator. Shiji has become the leading manufacturer of Chinese hotel information systems after three successful transformations. At the same time, Shiji is gradually expanding from hotel to catering and retail industries, becoming the major software supplier to both industries. Now, Shiji is responsible for approximately 60% to 70% of the market share in the high-end sector of hotel and retail industries. STAND No. 541 GOING OVERSEAS? Beijing UBTour Technology Co. Ltd., founded in 2015, is a technological innovation-based enterprise, provider of information solutions for overseas tourism destination suppliers. The company focuses on overseas tourism market, aiming to provide integrated and highly efficient e-commerce solution, enhance supply chain efficiency and fully develop overseas tourism market for overseas destination supply-chain enterprises by mature operation support of SaaS system. STAND No. 663 ITB CHINA NEWS • Wednesday16 th May 2018 www.itb-china-news.com

SPECIAL FEATURE TRANSPORT 11 Strengthening Tailwind! Making charter flights from various points of Europe and Near East to touristic centres of Turkey, Tailwind Airlines is working to expand its visibility among Asian travel professionals. Tailwind Airlines General Manager Mehmet Bostan underlined the importance of Asia as a source market for his company, stating, “Asian countries which became more powerful economically in recent years have an important potential. Potential wet lease collaborations with Asian countries also have a big significance for Turkish companies.” Tailwind Airlines is a joint Turkish British partnership, established to create an efficient, up to date airline to support the continuing air travel growth in the Turkish civil aviation sector. With the predicted forecast of increased tourists to go from 23 million to 50 million in the near future it is evident that Turkey requires an improvement on the availability of air transport. STAND No. 381 Copa Airlines Expands Fleet and Adds Destinations Copa Airlines has announced the modernisation of its fleet of 100 aircraft and the expansion of its network to 75 destinations in 31 countries in North, Central and South America and the Caribbean, with the addition of Mendoza, Argentina, and Denver, Colorado in the United States. This year, the airline is adding 6 new aircraft, five of which will be the new Boeing 737 MAX 9 aircraft. It is also adding Fortaleza and Salvador, in Brazil, and Barbados, in the Caribbean, to its extensive network of destinations, strengthening the entire continent’s connectivity through the Hub of the Americas, in Panama City. Thanks to the airline’s 2017 operating results, FlightStats has recognized Copa Airlines as the most on-time airline in Latin America for the fifth consecutive year, and the British Official Airline Guide (OAG) has recognized it as the fourth most on-time airline in the world. STAND No. 732 © Copa Airlines Hainan Airlines Rolls Out New Services Hainan Airlines has begun introducing a number of enhancements for customers including the rollout of the Boeing 787-9 aircraft equipped with Wi-Fi technology and upgraded business class cabins with “reverse herringbone” seat layout. The airline has also partnered with Michelin-starred chefs to create an exclusive menu for its “Hai Chef” service, providing passengers with unprecedented quality in terms of in-flight food and an air travel experience. Hainan Airlines also incorporates the highest calibre of design and luxury into the travel experience, including an international VIP lounge, the HNA Club, designed by renowned Hong Kong designer Dr Patrick Leung. STAND No. 810 HELSINKI AIRPORT GOES THE EXTRA MILE FOR CHINESE VISITORS Finavia, the Finnish airport operator responsible for Helsinki Airport and 20 other airports in Finland (destination partner of ITB China 2018) is present at ITB China to underline its efforts to improve the customer experience for Chinese passengers. Chinese passengers are the fastest growing passenger group for the company, resulting in a number of actions to better receive these travellers: • Chinese language staff at shops and special guide stations for the Chinese passengers • UnionPay and AliPay Chinese digital payments systems • Hot water machines in the terminals • Finavia presence on the Chinese social media channels • and last but not least, a €900m project to enlarge Helsinki Airport, mainly due to Asian and especially Chinese passengers. STAND No. 500 © Finavia Beijing Capital Airlines Launches Nonstop London-Qingdao Service © Wikipedia Until recently, passengers flying from Qingdao to London needed to transfer in Beijing, Shanghai, Guangzhou or Hong Kong. Since November 2017, with the London-Qingdao service, the first twiceweekly nonstop service between the two cities, passengers have been able to save significant time in transit, eliminating the need to switch aircraft while on route as well as avoid what can often amount to many hours of wait time at the intermediary airport. With only 12 flying hours, the nonstop service provides a convenient air bridge for passengers from Qingdao and surrounding areas to London. The launch of the London-Qingdao nonstop service is part of Beijing Capital Airlines’ roadmap for ongoing global expansion as well as the accelerating of the establishment of its global network. STAND No. 400 ITB CHINA NEWS • Wednesday 16 th May 2018