Power backups ‘should last six hours’ to protect vulnerable customers

MPs have called for internet providers to increase the duration of backup batteries it offers customers from four hours to six, to give vulnerable people more time to contact emergency services in the event of a power cut. Many of the telecare devices that vulnerable people rely on use the copper phone network. These will cease to work once the network is switched off in January 2027. Communications companies are currently upgrading telecare devices and phones to digital, so they can work over t...