Should Currys refund me for wrong processor
Author: Steve Millard
Can I complain if my laptop doesn’t have the advertised CPU installed? I bought a Lenovo 320S-14iKB (pictured) from Currys in March 2018, which was labelled as having a Pentium Gold 5405U processor. However, when I checked recently I found it’s an Intel Pentium 4415U. This means I can’t upgrade my laptop to Windows 11. Do I have a case for redress? We’re afraid Steve doesn’t have a case because too much time has passed. Under the Consumer Rights Act, customers have six years to seek help (five i...