JCDecaux - Reflect Reconciliation Action Plan
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REFLECT RECONCILIATION ACTION PLAN
<strong>Reflect</strong> <strong>Reconciliation</strong> <strong>Action</strong> Plan March 2022 – March 2023<br />
02<br />
CONTENTS<br />
01 Acknowledgement of Country 03<br />
02 CEO statement 04<br />
03 <strong>Reconciliation</strong> Australia welcome 05<br />
04 Our business 06<br />
05 The story behind our artwork 07<br />
06 Our RAP 09<br />
07 Why now ? 11<br />
08 Partnerships & current activities 14<br />
09 Governance 16<br />
10 Supporting the Indigenous Carbon Industry Network 17<br />
11 Our priority areas 18
<strong>Reflect</strong> <strong>Reconciliation</strong> <strong>Action</strong> Plan March 2022 – March 2023<br />
03<br />
ACKNOWLEDGEMENT<br />
01<br />
ACKNOWLEDGEMENT OF<br />
COUNTRY<br />
<strong>JCDecaux</strong> Australia acknowledges the 60,000 year-long connection<br />
between First Nations Peoples and the continent now known as Australia.<br />
In this acknowledgement we also pay our respects to all Traditional Owners<br />
and Elders past, present, and emerging.<br />
We thank them for their care and custodianship over land, sea, and<br />
community and acknowledge the rich growth and innovation that their<br />
ancestral cultural knowledge has provided for this country.<br />
<strong>JCDecaux</strong> is honoured to operate on traditional Aboriginal<br />
and Torres Strait Islander lands across Australia and we are proud to be<br />
embarking on our reconciliation journey.<br />
Every day, no matter where we work, live, or play,<br />
we at <strong>JCDecaux</strong> remember:<br />
Always was, always will be, Aboriginal land.<br />
Uluru ( Ayers Rock) Australia
<strong>Reflect</strong> <strong>Reconciliation</strong> <strong>Action</strong> Plan March 2022 – March 2023<br />
04<br />
MESSAGE FROM CEO<br />
02<br />
CEO STATEMENT<br />
I am proud to present <strong>JCDecaux</strong> Australia’s first ever<br />
<strong>Reconciliation</strong> <strong>Action</strong> Plan (RAP). Our organisation has<br />
already made great headway with initiatives in 2021<br />
prior to us formalising and lodging this RAP. I look forward<br />
to continuing our journey in contributing to reconciliation<br />
in Australia in 2022 and beyond and delivering on the<br />
initiatives set out in this plan.<br />
Our first RAP is a <strong>Reflect</strong> RAP which sets out the<br />
deliverables our RAP committee feels we, as a business,<br />
can successfully accomplish as we commence our journey<br />
and duty to support reconciliation efforts. One of the<br />
keys to success of our RAP journey is to develop and<br />
promote cultural understanding and awareness within our<br />
organisation. Not only do we want to grow understanding<br />
and awareness internally, but we also want to work with<br />
At <strong>JCDecaux</strong> our purpose is to connect brands with<br />
communities, enriching urban life and we acknowledge<br />
our work is on lands that Australia’s First Nations people<br />
have been living on for millennia. With that comes the<br />
responsibility to ensure we are committed to reconciliation<br />
in Australia, as a leader in the media industry and our<br />
sphere of influence with all the communities we serve<br />
our partners in the media industry to uplift knowledge<br />
and practices to take a step in the right direction towards<br />
meaningful reconciliation. The publication of this RAP<br />
makes <strong>JCDecaux</strong> the first Out-Of-Home media company in<br />
Australia to make this commitment. We look forward<br />
to our RAP journey and working with our people, our<br />
industry and First Nations organisations.<br />
including Aboriginal and Torres Strait Islander people.<br />
We employ around 500 people across Australia in offices,<br />
warehouses, and depots with employees from all walks of<br />
life, who we want to feel included and supported in their<br />
employment with us. Having an inclusive workforce is a<br />
priority for <strong>JCDecaux</strong> and by taking our first steps into our<br />
RAP journey, we have the foundation for our vision of our<br />
Steve O’Connor<br />
Chief Executive Officer<br />
<strong>JCDecaux</strong> Australia and New Zealand<br />
long-term commitment to diversity and inclusion.
<strong>Reflect</strong> <strong>Reconciliation</strong> <strong>Action</strong> Plan March 2022 – March 2023<br />
05<br />
RECONCILIATION<br />
03<br />
WELCOME<br />
<strong>Reconciliation</strong> Australia welcomes <strong>JCDecaux</strong> to the <strong>Reconciliation</strong><br />
<strong>Action</strong> Plan (RAP) program with the formal endorsement of its<br />
equality and equity; institutional integrity; unity; and<br />
historical acceptance.<br />
inaugural <strong>Reflect</strong> RAP.<br />
It is critical to not only uphold all five dimensions of reconciliation,<br />
<strong>JCDecaux</strong> joins a network of more than 1,100 corporate, government<br />
and not-for-profit organisations that have made a formal<br />
commitment to reconciliation through the RAP program.<br />
but also increase awareness of Aboriginal and Torres Strait Islander<br />
cultures, histories, knowledge, and leadership across all sectors of<br />
Australian society. This <strong>Reflect</strong> RAP enables <strong>JCDecaux</strong> to deepen its<br />
understanding of its sphere of influence and the unique contribution<br />
Since 2006, RAPs have provided a framework for organisations to<br />
leverage their structures and diverse spheres of influence to support<br />
the national reconciliation movement. The program’s potential for<br />
impact is greater than ever, with close to 3 million people now working<br />
it can make to lead progress across the five dimensions. Getting<br />
these first steps right will ensure the sustainability of future RAPs<br />
and reconciliation initiatives, and provide meaningful impact toward<br />
Australia’s reconciliation journey.<br />
or studying in an organisation with a RAP.<br />
Congratulations <strong>JCDecaux</strong>, welcome to the RAP program, and I look<br />
The four RAP types – <strong>Reflect</strong>, Innovate, Stretch and Elevate – allow<br />
forward to following your reconciliation journey in the years to come.<br />
RAP partners to continuously develop and strengthen reconciliation<br />
commitments in new ways. This <strong>Reflect</strong> RAP will lay the foundations,<br />
priming the workplace for future RAPs and reconciliation initiatives.<br />
Karen Mundine<br />
Chief Executive Officer<br />
The RAP program’s strength is its framework of relationships, respect<br />
<strong>Reconciliation</strong> Australia<br />
and opportunities, allowing an organisation to strategically set its<br />
reconciliation commitments in line with its own business objectives,<br />
for the most effective outcomes. These outcomes contribute towards<br />
the five dimensions of reconciliation: race relations;
<strong>Reflect</strong> <strong>Reconciliation</strong> <strong>Action</strong> Plan March 2022 – March 2023<br />
06<br />
ABOUT US<br />
04<br />
OUR BUSINESS<br />
<strong>JCDecaux</strong> Australia and New Zealand is part of the<br />
global <strong>JCDecaux</strong> network across more than<br />
80 countries and 3,891 cities around the world.<br />
billboards, street furniture such as bus shelters<br />
and Telstra phone networks, across airports and<br />
train stations, and through our transit network<br />
across buses and trams. The one-to-many<br />
At <strong>JCDecaux</strong> we work in many ways across<br />
Australia. From the locations of our offices in five<br />
major cities in five states, to our signs, screens<br />
medium offers scale, impact, reach, immediacy<br />
and flexibility. It has unrivalled ability to build<br />
brands, deliver mass reach and drive awareness.<br />
and street furniture across urban locations<br />
throughout Australia. Our purpose is to connect<br />
brands with communities, enriching urban life.<br />
Our vision is to be the unrivalled Out-of-Home<br />
leader in Australia and New Zealand, delivering<br />
exceptional experiences for brands, partners and<br />
people.<br />
With over 500 employees across Australia and<br />
New Zealand, <strong>JCDecaux</strong>’s people are its greatest<br />
asset and are at the heart of our business. Our<br />
culture is creative, collaborative, and is built<br />
on strong leadership, respect and excellence.<br />
<strong>JCDecaux</strong> is aware that there are several Aboriginal<br />
and/or Torres Strait Islander employees in a range<br />
We exist to connect people to brands in<br />
meaningful ways and create engaging, relevant<br />
and meaningful experiences wherever we are.<br />
Out-of-Home media is the world’s oldest form of<br />
advertising and includes visual advertising media<br />
found outside of the home. <strong>JCDecaux</strong> owns an<br />
of roles and capacities, but do not know the exact<br />
figure. As such, we have implemented a voluntary<br />
process to record staff who identify as Aboriginal<br />
and Torres Strait Islander people so we can better<br />
understand and grow First Nations representation<br />
across the organisation.<br />
extensive network of advertising across
<strong>Reflect</strong> <strong>Reconciliation</strong> <strong>Action</strong> Plan March 2022 – March 2023<br />
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ARTIST – BROOKE SUTTON<br />
05<br />
THE STORY BEHIND OUR ARTWORK<br />
My name is Brooke Sutton and I am a contemporary<br />
Indigenous artist from the Kalkadoon people from the<br />
Mount Isa area in Queensland. This is my interpretation<br />
vision – to be the unrivalled Out-Of-Home leader in<br />
Australia and New Zealand, delivering exceptional<br />
experiences for brands, partners and our people.<br />
of <strong>JCDecaux</strong>’s story.<br />
The six brown and white dotted circles along the top<br />
In my painting the mountains, leaves, waterholes and<br />
different flowers all represent the different locations and<br />
landscapes around Australia that <strong>JCDecaux</strong> is situated.<br />
right corner of the painting represents the company’s six<br />
attributes, which are connecting brands, experiences and<br />
people, quality and aspirational brand, committed and<br />
passionate team, global innovation and creativity, smart<br />
The large community symbol on the left side of the<br />
painting represents <strong>JCDecaux</strong> today in Australia.<br />
The smaller community symbol in the top right corner<br />
of the painting represents <strong>JCDecaux</strong>’s start in 1964.<br />
data, designs and locations. The three small black and<br />
purple circles and spirit trails connecting them to<br />
the larger community symbol represents <strong>JCDecaux</strong>’s<br />
brand pillars.<br />
The pattern in the centre of the larger community symbol<br />
represents <strong>JCDecaux</strong>’s essence. The three rings that make<br />
up the larger community symbol represent the company’s<br />
three responsibilities – health and safety, sustainability<br />
and social impact.<br />
The four pink, purple, blue and aqua community symbols<br />
represent the brand’s values, which are better together,<br />
bravery counts, take ownership and excellence always.<br />
The five smaller, aqua dotted circles represent the brand’s<br />
personality traits, which are real, intelligent, ambitious,<br />
The different colours beginning from the larger community<br />
collaborative and passionate.<br />
symbol and spreading outwards represents <strong>JCDecaux</strong>’s
<strong>Reflect</strong> <strong>Reconciliation</strong> <strong>Action</strong> Plan March 2022 – March 2023<br />
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The furniture and transport symbols in the peach circles represent<br />
<strong>JCDecaux</strong>’s status as world number one in street furniture and<br />
transport. The large blue border around the outside of the painting<br />
and the smaller orange rectangle around the furniture and<br />
transport symbols represent <strong>JCDecaux</strong> being the number one in<br />
Australia for large format.<br />
The kangaroo and emu footprints represent the brand’s purpose –<br />
to connect brands with communities, enriching urban life-and how<br />
<strong>JCDecaux</strong> is always moving forwards and never backwards.<br />
The spirit trails throughout the painting represents the brand’s<br />
“value of results, not the illusion of value” and the belief that<br />
“change is inevitable. Change is good.”<br />
The footprints around the outside of the painting represent<br />
<strong>JCDecaux</strong>’s journey from 1964 to the present day. The white dots<br />
behind the footprints represent all the people, brands and cities<br />
that they have worked with and reached over the years and the<br />
boomerang represents the brand’s returning customers. The U<br />
symbols all throughout the painting represent the staff across<br />
Australia and New Zealand.<br />
Brooke Sutton
<strong>Reflect</strong> <strong>Reconciliation</strong> <strong>Action</strong> Plan March 2022 – March 2023<br />
09<br />
RAP WORKING GROUP<br />
06<br />
OUR RAP<br />
As part of the largest global Out-Of-Home media<br />
advertising company in the world, <strong>JCDecaux</strong> believes<br />
it has an opportunity to cause significant impact in its<br />
sector by undertaking a RAP. <strong>JCDecaux</strong> is committed to<br />
supporting national reconciliation efforts by developing<br />
targeted initiatives that advance reconciliation for this<br />
country’s Aboriginal and Torres Strait Islander peoples,<br />
communities and businesses. We believe that driving an<br />
understanding and greater awareness of First Nations<br />
histories and perspectives across Australia through our<br />
work is fundamental in reconciling Australia’s past to the<br />
betterment of its future.<br />
<strong>JCDecaux</strong> operates on diverse Aboriginal and Torres Strait<br />
Islander lands across this country. As such, it is important<br />
for us to acknowledge and understand that the nature<br />
of our business directly benefits from lands not ceded by<br />
Australia’s First Peoples. Through the process of learning<br />
and understanding First Nations cultures, we aim to<br />
use our highly visible platforms to spread awareness of
<strong>Reflect</strong> <strong>Reconciliation</strong> <strong>Action</strong> Plan March 2022 – March 2023<br />
10<br />
Country and First Peoples in manners that are expressed<br />
respectfully and afford economic benefits to First<br />
Nations Peoples and business.<br />
Implementation of <strong>JCDecaux</strong>’s RAP will rely on robust<br />
leadership and direction from our RAP Working Group<br />
(RWG). Our RWG enjoys diverse representation, and we<br />
will leverage partnerships and relationships across the<br />
organisation to ensure that the responsibility of<br />
delivering RAP outcomes is shared by all employees.<br />
While members of our RWG will be the leaders and<br />
champions of reconciliation across the broader business,<br />
we know that the success of our RAP will depend on the<br />
whole of the organisation getting on board and driving<br />
reconciliation efforts. Committing to this RAP aligns<br />
with the personal values of <strong>JCDecaux</strong>’s employees and we<br />
are confident that we have the right people and culture<br />
to achieve meaningful and impactful outcomes on our<br />
reconciliation journey.<br />
Our organisation is not naïve about the challenges<br />
and complexities we will face along our reconciliation<br />
journey, but we are proud to report several initiatives<br />
and strategies currently underway across our business in<br />
advancing reconciliation.<br />
Steve O’Connor Tess Phillips Katie Morgan<br />
RAP Working Group Committee Members<br />
Champion: Steve O’Connor, CEO<br />
Chair: Tess Phillips, Executive General Manager<br />
Government Relations & Public Affairs and Katie<br />
Morgan, Director of Communications<br />
Working Group Members: Marvin Bayley – Assets<br />
Executive; Paulina Bolaira – Graphic Designer; Victoria<br />
Dalzell – National Airport Sales Manager; Harrison<br />
Geier – Commercial Manager; Brad Lindsay –<br />
General Manager Smart Phone Network; Cordelia<br />
Maxwell-Williams – Development Executive; Katie<br />
Morgan – Director of Communications; Marie Norman<br />
– Head of Product and Brand Marketing; Steve<br />
O’Connor – CEO; Christopher Riley – Maintenance<br />
Supervisor; Rhiannon Van Zyl – Strategic Insights<br />
Manager; and Jessica Wong – Senior HR Generalist.<br />
As an organisation, we<br />
constantly strive to connect<br />
with communities to<br />
enrich urban life. There is<br />
a strong alignment in the<br />
work that we do and our<br />
ambition in acknowledging<br />
First Nations cultures as<br />
integral to urban life. We<br />
aspire to celebrate First<br />
Nations cultures across our<br />
organisation because we<br />
believe it benefits not just<br />
Australia’s First Peoples,<br />
but all Australians.”<br />
JCDECAUX AUSTRALIA
<strong>Reflect</strong> <strong>Reconciliation</strong> <strong>Action</strong> Plan March 2022 – March 2023<br />
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OUR COMMITMENT TO RECONCILIATION<br />
07<br />
WHY NOW?<br />
2020 was an unforgettable chapter in modern history.<br />
The COVID-19 pandemic, global Black Lives Matter<br />
movement, and continued struggle for diversity,<br />
inclusion, and representation both isolated and separated<br />
the world. While the widespread impacts from loss, fear,<br />
and global unrest are yet to be fully realised, recent times<br />
also presented the opportunity to explore and challenge<br />
how we connect with our family, friends, communities, as<br />
well as the wider world around us.<br />
As a significant global business with a 20-plus year<br />
As an organisation, <strong>JCDecaux</strong> strives to connect with<br />
communities to enrich urban life and in the wake of all<br />
the noise around us, it is becoming increasingly clear that<br />
we cannot deliver on our purpose without acknowledging<br />
and celebrating the strength, diversity, and value that<br />
First Nations cultures offer modern Australia.<br />
history in this country, we have a responsibility to<br />
play our part in acknowledging, celebrating, and<br />
respecting First Nations cultures and lands. We<br />
have a long way to go but it’s very exciting to know<br />
that we are making progress.”
<strong>Reflect</strong> <strong>Reconciliation</strong> <strong>Action</strong> Plan March 2022 – March 2023<br />
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To confirm our commitment to reconciliation, we first<br />
needed to assess that our organisation was ready to<br />
take on this challenge. We understand that <strong>JCDecaux</strong>’s<br />
• Over 90% of employees surveyed expressed<br />
an interest in undertaking cultural awareness<br />
training.<br />
reconciliation journey is only going to be as successful as<br />
the internal drive of those championing and delivering our<br />
commitments. During National <strong>Reconciliation</strong> Week 2021,<br />
<strong>JCDecaux</strong> Australia ran a National <strong>Reconciliation</strong> Week<br />
Survey to assess:<br />
• The current level of cultural awareness, knowledge,<br />
and education held by <strong>JCDecaux</strong> Australia employees<br />
regarding First Nations histories, cultures, and initiatives,<br />
• The internal appetite for developing and adopting a RAP,<br />
• The importance of RAP outcomes, and<br />
• The willingness to participate in cultural awareness<br />
training.<br />
More than 50% of <strong>JCDecaux</strong> employees completed the<br />
survey with results highlighting that:<br />
• 90% of employees surveyed believe a RAP is important,<br />
• A more culturally aware and diverse workforce was<br />
identified as the most important RAP outcome,<br />
• Only 9% of employees surveyed have participated in<br />
cultural awareness training in the past five years,<br />
• More than half of employees surveyed felt they had no<br />
knowledge or would benefit from further training and<br />
education on key First Nations topics, and<br />
When asked why it is important for <strong>JCDecaux</strong> to<br />
implement a RAP, employees commented:<br />
I believe that for <strong>JCDecaux</strong><br />
to call themselves a proud<br />
Australian business, we have<br />
an obligation to Australia’s<br />
First Nations People. At the<br />
very least, this should include<br />
ongoing educational practices<br />
that help dismantle the<br />
systemic oppression that we,<br />
as non-Indigenous citizens,<br />
maintain and benefit from.”<br />
<strong>JCDecaux</strong> is committed to<br />
enriching urban culture for<br />
our audiences and delivering<br />
exceptional experiences for<br />
brands, partners, and our people.<br />
I think that the only way that<br />
we can authentically do this<br />
is through a comprehensive<br />
understanding of the cultural<br />
identities and the challenges that<br />
First Nations communities face.<br />
Otherwise, we are simply paying<br />
lip service to a genuine issue<br />
within our country, rather than<br />
enacting change which can have<br />
a long-term impact. We only have<br />
half of the story if we do not have<br />
an action plan.”
<strong>Reflect</strong> <strong>Reconciliation</strong> <strong>Action</strong> Plan March 2022 – March 2023<br />
13<br />
The results of our National <strong>Reconciliation</strong> Week<br />
Survey revealed a strong employee desire to<br />
support the national reconciliation agenda<br />
and confirmed that now is the right time for<br />
<strong>JCDecaux</strong> to make a public commitment to<br />
the internal drive and values of our people will<br />
be key in achieving meaningful reconciliation<br />
outcomes opposed to undertaking reactive<br />
commitments formed under public perception<br />
and scrutiny.<br />
reconciliation. We believe that recognising<br />
The land belongs to<br />
Australia’s First Peoples<br />
and we are using the land<br />
for our business venture.<br />
As a result, it is essential<br />
that we pay our respects to<br />
both land and community.<br />
A <strong>Reconciliation</strong> <strong>Action</strong> Plan<br />
will allow us to be aware of<br />
the land and community<br />
and create a harmonious<br />
<strong>JCDecaux</strong> operates within<br />
a vast range of diverse First<br />
Nations communities across<br />
this nation. Understanding<br />
our benefits, consequences,<br />
and cultural impacts on those<br />
respective communities is<br />
vital in understanding how<br />
our business can proceed<br />
and improve in different<br />
areas.”<br />
relationship with First<br />
Nations communities.”<br />
Yirrganydji Aboriginal woman play Aboriginal music with<br />
Clapstick, percussion musical Instrument made out of wood,<br />
during Aboriginal culture show in Queensland, Australia.
<strong>Reflect</strong> <strong>Reconciliation</strong> <strong>Action</strong> Plan March 2022 – March 2023<br />
14<br />
COMMITMENT TO RECONCILIATION<br />
08<br />
PARTNERSHIPS &<br />
CURRENT ACTIVITIES<br />
In formalising our commitment to reconciliation,<br />
<strong>JCDecaux</strong> joins a cohort of more than 2,000 organisations<br />
who have already begun their own RAP journeys. These<br />
organisations include several of our clients as well as sector<br />
and industry leaders in <strong>JCDecaux</strong>’s own network. We will<br />
explore opportunities to collaborate and partner with these<br />
organisations in driving greater impact and momentum in<br />
reconciliation within our own sphere of influence.<br />
While this is <strong>JCDecaux</strong>’s first RAP, our organisation’s<br />
commitments and strategies to advancing reconciliation<br />
outcomes for Australia, have been growing in recent years.<br />
These commitments demonstrate a cultural shift within our<br />
organisation; a shift that enables us to be a more inclusive<br />
business as well as greater advocates for social change.
<strong>Reflect</strong> <strong>Reconciliation</strong> <strong>Action</strong> Plan March 2022 – March 2023<br />
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Beyond the case studies highlighted in our RAP,<br />
recent initiatives include:<br />
• Developing a 2022 media partnership with<br />
Bangarra Dance Theatre.<br />
• Hosting an internal panel event during National<br />
<strong>Reconciliation</strong> Week 2021 with Michael<br />
O’Loughlin, former AFL star and Narangga<br />
Ngarrindjeri man.<br />
• Contracting Aboriginal-owned cleaning company<br />
ARA Indigenous Services to provide facilities and<br />
cleaning services to <strong>JCDecaux</strong> Australia offices.<br />
• Displaying physical and digital AIATSIS maps<br />
across all national offices.<br />
• Donating media space to support NAIDOC<br />
Week’s 2021 Heal Country campaign.<br />
• Creating an Acknowledgement of Country<br />
Protocols document available to all staff and<br />
promoting its use and purpose to all employees.<br />
• Introducing the use of Acknowledgements of<br />
Country at staff meetings and events as well as<br />
on staff email signatures and public website.<br />
• Where relevant, highlighting reconciliation<br />
announcements and achievements in <strong>JCDecaux</strong><br />
Australia’s fortnightly staff newsletter.
<strong>Reflect</strong> <strong>Reconciliation</strong> <strong>Action</strong> Plan March 2022 – March 2023<br />
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CASE STUDY<br />
09<br />
GOVERNANCE<br />
As a business we are acutely aware that<br />
commitments such as undertaking<br />
a RAP are not likely to be successful in<br />
the absence of strategic oversight,<br />
genuine commitments from diverse<br />
human capital, and formalised<br />
governance structures.<br />
It is our vision that our RWG are<br />
seen as key leaders and champions<br />
in driving reconciliation across the<br />
business. However, we also believe that<br />
reconciliation cannot be truly achieved<br />
without building greater cultural<br />
understanding, awareness, and empathy<br />
across the business and its people.<br />
In March 2021 we developed <strong>JCDecaux</strong>’s<br />
RWG to explore our organisation’s key<br />
opportunities, strengths, and challenges<br />
in undertaking a RAP. Our RWG was<br />
formed 12-months prior to when we<br />
intended to launch our first <strong>Reflect</strong> RAP<br />
in March 2022. Membership of our RWG<br />
represents a diverse and inclusive cohort<br />
of employees across Australia including<br />
To ensure that our RWG are best placed<br />
to be informed leaders to all employees,<br />
each RWG committee member will<br />
undergo cultural awareness training prior<br />
to the formal launching of <strong>JCDecaux</strong>’s<br />
inaugural <strong>Reflect</strong> RAP. This training will<br />
be rolled out across the business to all<br />
employees throughout 2022.<br />
senior leadership, key business units, and<br />
First Nations staff. Our RWG is supported<br />
by a Terms of Reference.
<strong>Reflect</strong> <strong>Reconciliation</strong> <strong>Action</strong> Plan March 2022 – March 2023<br />
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CASE STUDY<br />
10<br />
SUPPORTING<br />
THE INDIGENOUS<br />
CARBON INDUSTRY<br />
NETWORK<br />
In January 2022, <strong>JCDecaux</strong> announced the launch of its first certified<br />
carbon neutral product across our Transit network. All parts of the<br />
Transit product produced by our in-house printing service GSP Print is<br />
now carbon neutral. We selected two Indigenous carbon projects in the<br />
Indigenous Carbon Industry Network to offset our carbon neutral Transit<br />
offering including the Thaa-Nguigarr Carbon Project in Queensland and<br />
the Nyaliga Fire Project in Western Australia – both savanna burning<br />
carbon projects.<br />
For <strong>JCDecaux</strong>, reducing our environmental impact has always been a<br />
priority and we are proud to be the first Out-Of-Home media company<br />
globally to join the RE100, a worldwide organisation that advocates for a<br />
commitment to 100% renewable energy.
<strong>Reflect</strong> <strong>Reconciliation</strong> <strong>Action</strong> Plan March 2022 – March 2023<br />
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APPROACH AND DELIVERY<br />
11<br />
OUR PRIORITY<br />
AREAS<br />
Our <strong>Reflect</strong> RAP is a guiding framework that will anchor<br />
our approach and delivery to RAP commitments across<br />
the next 12 months.<br />
We have identified three priority areas which will lay<br />
the foundation for <strong>JCDecaux</strong>’s ongoing reconciliation<br />
journey and ensure that our approach and achievements<br />
are sustainable and meaningful. We have spent the<br />
preceding 12-months preparing our organisation for<br />
undertaking a RAP as to best set <strong>JCDecaux</strong> up for<br />
success. We believe that the time spent preparing our<br />
business and its leadership for undertaking a RAP will<br />
mean we are well-positioned to be an innovative and<br />
progressive reconciliation leader in our sector.
<strong>Reflect</strong> <strong>Reconciliation</strong> <strong>Action</strong> Plan March 2022 – March 2023<br />
19<br />
In addition to the commitments within our <strong>Reflect</strong> RAP, our three priority<br />
areas include:<br />
1. Education<br />
We understand that a culturally aware and<br />
competent workforce and environment is<br />
vital in achieving reconciliation. We commit to<br />
providing internal educational opportunities for<br />
all employees across Australia to upskill their<br />
cultural awareness and competence and drive<br />
greater culturally inclusive practices across<br />
the organisation. We also commit to learning<br />
and understanding barriers to First Nations<br />
employment, recruitment, and procurement<br />
opportunities and developing strategies to<br />
overcome these barriers.<br />
2. Diversity<br />
<strong>JCDecaux</strong> has a strong commitment to<br />
diversity, and we commit to increasing diversity<br />
across all elements of the business. We will<br />
develop innovative and creative employment<br />
pathways for First Nations candidates, identify<br />
opportunities for First Nations leaders,<br />
professionals, and community organisations<br />
to be involved in projects and initiatives, and<br />
focus on supplier diversity through identifying<br />
procurement opportunities for First Nations<br />
businesses.<br />
3. Engagement<br />
We will build genuine and reciprocal relationships<br />
with peak bodies, leadership, and Elders in local<br />
First Nations communities across all offices.<br />
By attending events, providing opportunities<br />
for First Nations organisations to engage in our<br />
office spaces or activities, hosting fundraisers,<br />
sponsoring Aboriginal and Torres Strait Islander<br />
organisations by providing free promotional<br />
space, and encouraging staff to involve<br />
themselves in local activities in and outside of<br />
work, we hope that our engagement efforts will<br />
be strengthened and our relationships with key<br />
First Nations stakeholders will be greater.
<strong>Reflect</strong> <strong>Reconciliation</strong> <strong>Action</strong> Plan March 2022 – March 2023<br />
20<br />
RELATIONSHIPS<br />
<strong>Action</strong> Deliverable Timeline Responsibility<br />
1. Establish and strengthen<br />
mutually beneficial relationships<br />
with Aboriginal and Torres Strait<br />
Islander stakeholders and<br />
organisations.<br />
Identify Aboriginal and Torres Strait Islander stakeholders and organisations within our local<br />
area or sphere of influence.<br />
Research best practice and principles that support partnerships with Aboriginal and Torres<br />
Strait Islander stakeholders and organisations.<br />
April 2022<br />
April 2022<br />
Maintenance Supervisor,<br />
Commercial Manager<br />
Head of Product and Brand<br />
Marketing<br />
2. Build relationships through<br />
celebrating National<br />
<strong>Reconciliation</strong> Week (NRW).<br />
Circulate <strong>Reconciliation</strong> Australia’s NRW resources and reconciliation materials to our staff. May 2022 Development Executive<br />
RAP Working Group members to participate in an external NRW event. 27 May – 3 June 2022 Assets Executive<br />
Encourage and support staff and senior leaders to participate in at least one external event<br />
to recognise and celebrate NRW.<br />
27 May – 3 June 2022 CEO<br />
3. Promote reconciliation through<br />
our sphere of influence.<br />
Communicate our commitment to reconciliation to all staff through regular channels<br />
including employee newsletter, intranet, leader communications, staff events.<br />
May 2022<br />
Director of Communications<br />
Identify external stakeholders that our organisation can engage with on our reconciliation<br />
journey.<br />
March 2022<br />
Head of Product and Brand<br />
Marketing<br />
Identify RAP and other like-minded organisations that we could approach to collaborate with<br />
on our reconciliation journey.<br />
June 2022<br />
Account Manager<br />
4. Promote positive race relations<br />
through anti-discrimination<br />
strategies.<br />
Research best practice and policies in areas of race relations and anti-discrimination. September 2022 Senior HR Generalist<br />
Conduct a review of HR policies and procedures to identify existing anti-discrimination<br />
provisions, and future needs.<br />
September 2022<br />
Senior HR Generalist
<strong>Reflect</strong> <strong>Reconciliation</strong> <strong>Action</strong> Plan March 2022 – March 2023<br />
21<br />
RESPECT<br />
<strong>Action</strong> Deliverable Timeline Responsibility<br />
5. Increase understanding, value<br />
and recognition of Aboriginal<br />
and Torres Strait Islander<br />
cultures, histories, knowledge,<br />
and rights through cultural<br />
learning.<br />
Develop a business case for increasing understanding, value and recognition of Aboriginal<br />
and Torres Strait Islander cultures, histories, knowledge, and rights within our organisation.<br />
March 2022<br />
EGM Government Relations &<br />
Corporate Affairs<br />
Conduct a review of cultural learning needs within our organisation. March 2022 Strategy Insights Manager<br />
Develop and implement cultural awareness training for all new and existing employees that<br />
meets the needs of all employees across <strong>JCDecaux</strong> (online, face to face, workshops).<br />
May 2022<br />
Strategy Insights Manager<br />
6. Demonstrate respect to<br />
Aboriginal and Torres Strait<br />
Islander peoples by observing<br />
cultural protocols.<br />
Develop an understanding of the local Traditional Owners or Custodians of the lands and<br />
waters within our organisation’s operational areas.<br />
Increase staff’s understanding of the purpose and significance behind cultural protocols,<br />
including Acknowledgement of Country and Welcome to Country protocols.<br />
May 2022<br />
June 2022<br />
GM Smart Phone Network<br />
Director of Communications<br />
7. Build respect for Aboriginal and<br />
Torres Strait Islander cultures<br />
and histories by celebrating<br />
NAIDOC Week.<br />
Raise awareness and share information amongst our staff about the meaning of<br />
NAIDOC Week.<br />
July 2022<br />
Director of Communications &<br />
Strategy Insights Manager<br />
Promote NAIDOC Week to staff through external events in our local area. July 2022 Director of Communications &<br />
Strategy Insights Manager<br />
RAP Working Group to participate in an external NAIDOC Week event. First week in July 2022 Assets Executive
<strong>Reflect</strong> <strong>Reconciliation</strong> <strong>Action</strong> Plan March 2022 – March 2023<br />
22<br />
OPPORTUNITIES<br />
<strong>Action</strong> Deliverable Timeline Responsibility<br />
8. Improve employment outcomes<br />
by increasing Aboriginal and<br />
Torres Strait Islander<br />
recruitment, retention, and<br />
professional development.<br />
Develop a business case for Aboriginal and Torres Strait Islander employment within<br />
our organisation.<br />
Build understanding of current Aboriginal and Torres Strait Islander staffing to inform future<br />
employment and professional development opportunities.<br />
April 2022<br />
April 2022<br />
Senior HR Generalist<br />
Senior HR Generalist<br />
Investigate a partnership with an external First Nations consultant to support First Nations<br />
employees (such as pastoral care, cultural support, etc).<br />
April 2022<br />
Maintenance Supervisor and<br />
Senior HR Generalist<br />
Develop and implement a voluntary process to record Aboriginal and Torres Strait Islander<br />
employees, including current staff and future applicants.<br />
December 2022<br />
Senior HR Generalist<br />
9. Increase Aboriginal and Torres<br />
Strait Islander supplier diversity<br />
to support improved economic<br />
and social outcomes.<br />
Develop a business case for procurement from Aboriginal and Torres Strait Islander<br />
owned businesses.<br />
June 2022<br />
Investigate Supply Nation membership. March 2022 CEO<br />
CEO
<strong>Reflect</strong> <strong>Reconciliation</strong> <strong>Action</strong> Plan March 2022 – March 2023<br />
23<br />
GOVERNANCE<br />
<strong>Action</strong> Deliverable Timeline Responsibility<br />
10. Establish and maintain an<br />
effective RAP Working Group<br />
(RWG) to drive governance of<br />
the RAP.<br />
Maintain the RWG to govern RAP implementation. March 2022 CEO/ EGM Govt Relations &<br />
Corporate Affairs<br />
Review and update Terms of Reference for the RWG. March 2022 EGM Govt Relations &<br />
Corporate Affairs<br />
Establish Aboriginal and Torres Strait Islander representation on the RWG. March 2022 EGM Govt Relations &<br />
Corporate Affairs<br />
11. Provide appropriate support for<br />
effective implementation of<br />
RAP commitments.<br />
Define resource needs for RAP implementation. March 2022 Director of Communications<br />
Engage senior leaders in the delivery of RAP commitments. March 2022 CEO<br />
Define appropriate systems and capability to track, measure and report on RAP<br />
commitments.<br />
March 2022<br />
Strategy Insights Manager<br />
12. Build accountability and<br />
transparency through reporting<br />
RAP achievements,<br />
challenges, and learnings both<br />
internally and externally.<br />
Contact <strong>Reconciliation</strong> Australia to verify that our primary and secondary contact details are<br />
up to date, to ensure we do not miss out on important RAP correspondence.<br />
Contact <strong>Reconciliation</strong> Australia to request our unique link, to access the online RAP Impact<br />
Measurement Questionnaire.<br />
June 2022<br />
August 2022<br />
Director of Communications/<br />
EGM Govt Relations &<br />
Corporate Affairs<br />
Director of Communications/<br />
EGM Govt Relations &<br />
Corporate Affairs<br />
Complete and submit the annual RAP Impact Measurement Questionnaire to<br />
<strong>Reconciliation</strong> Australia.<br />
30 September 2022 Director of Communications/<br />
EGM Govt Relations &<br />
Corporate Affairs<br />
13. Continue our reconciliation<br />
journey by developing our<br />
next RAP.<br />
Register via <strong>Reconciliation</strong> Australia’s website to begin developing our next RAP. December 2022 EGM Govt Relations &<br />
Corporate Affairs
Contact details<br />
Katie Morgan<br />
Director of Communications<br />
0420 231 790<br />
katie.morgan@jcdecaux.com