HTT 220 WEEK 7 CHECKPOINT: CUSTOMER RELATIONSHIP MANAGEMENT
Submit in individual forum Post a 200- to 300-word response to the following questions: What is CRM? How is CRM used to anticipate guests’ needs? Explain the impact of CRM on an organization’s sales and marketing
Submit in individual forum
Post a 200- to 300-word response to the following questions:
What is CRM?
How is CRM used to anticipate guests’ needs?
Explain the impact of CRM on an organization’s sales and marketing
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<strong>HTT</strong> <strong>220</strong> <strong>WEEK</strong> 7 <strong>CHECKPOINT</strong>: <strong>CUSTOMER</strong> <strong>RELATIONSHIP</strong><br />
<strong>MANAGEMENT</strong><br />
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Submit in individual forum<br />
Post a 200- to 300-word response to<br />
the following questions:<br />
What is CRM?<br />
How is CRM used to anticipate<br />
guests’ needs?<br />
Explain the impact of CRM on an<br />
organization’s sales and marketing