ICT Hardware in Schools
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<strong>ICT</strong> <strong>Hardware</strong> <strong>in</strong> <strong>Schools</strong><br />
National purchas<strong>in</strong>g <strong>in</strong>sights.<br />
Research conducted by <strong>in</strong>dependent educational<br />
consultancy partner, Moxton Education.
Background<br />
There can be no doubt that the last six years has<br />
seen a significant downward pressure on spend<strong>in</strong>g<br />
on <strong>ICT</strong>. This is unsurpris<strong>in</strong>g as, after build<strong>in</strong>gs and<br />
staff<strong>in</strong>g, <strong>ICT</strong> is usually the next largest expense<br />
for any school. At the same time the technology<br />
available to schools – from devices through to<br />
management tools - has transformed.<br />
Given the ongo<strong>in</strong>g reduction <strong>in</strong> <strong>ICT</strong> spend, the<br />
ability to cont<strong>in</strong>ue to use <strong>ICT</strong> as a critical tool has<br />
meant that <strong>in</strong> some cases schools currently f<strong>in</strong>d<br />
themselves at a crossroads. The majority of schools<br />
know they need to make <strong>in</strong>vestments <strong>in</strong> <strong>ICT</strong> but<br />
there are a number of questions to be answered:<br />
What are priorities? What will have the greatest<br />
impact? Where are the sav<strong>in</strong>gs to be made?<br />
How much ought a school to be spend<strong>in</strong>g on <strong>ICT</strong>?<br />
How has the movement to Trusts affected <strong>ICT</strong>?<br />
Given the aforementioned tw<strong>in</strong> issues of<br />
developments <strong>in</strong> technology capability and fund<strong>in</strong>g<br />
challenges, we believe it is timely to ask schools<br />
exactly what their views, issues and priorities are<br />
go<strong>in</strong>g forward with regard to <strong>ICT</strong>. We all know <strong>ICT</strong><br />
needs to be refreshed and schools have had to<br />
‘batten down the <strong>ICT</strong> spend<strong>in</strong>g hatches’ <strong>in</strong> the past<br />
few years – but are they now ready to progress?<br />
To f<strong>in</strong>d out, we commissioned a survey of <strong>ICT</strong> views<br />
from senior leaders <strong>in</strong> schools <strong>in</strong> England and Wales.<br />
The survey resulted <strong>in</strong> over 1000 responses from a<br />
mix of primary, secondary and <strong>in</strong>dependent schools,<br />
a sample which clearly gives a very representative<br />
set of views. This white paper has been drafted by<br />
our <strong>in</strong>dependent educational consultancy partner,<br />
Moxton Education.<br />
1%<br />
20%<br />
8%<br />
0%<br />
7%<br />
9%<br />
Respond<strong>in</strong>g<br />
schools by type<br />
17%<br />
38%<br />
Independent<br />
Primary LA<br />
Secondary LA<br />
Primary Academy<br />
Secondary Academy<br />
Free School<br />
UTC<br />
Other<br />
8%<br />
31%<br />
15%<br />
Responsibility<br />
of respondents<br />
46%<br />
Pr<strong>in</strong>cipal/<br />
Headteacher/<br />
Deputy Headteacher<br />
IT Co-ord<strong>in</strong>ator<br />
Technical role<br />
Other<br />
Executive Summary – Key f<strong>in</strong>d<strong>in</strong>gs<br />
Two thirds of schools expect spend<strong>in</strong>g on <strong>ICT</strong> to rema<strong>in</strong> the same or <strong>in</strong>crease <strong>in</strong> 2016.<br />
On average, schools are expect<strong>in</strong>g to undertake at least two ‘key projects’ <strong>in</strong> the next 12 months (e.g., server<br />
replacements, security upgrades, wireless implementations etc.)<br />
<strong>Schools</strong> believe they can make their biggest sav<strong>in</strong>gs <strong>in</strong>:<br />
• Pr<strong>in</strong>t<strong>in</strong>g – 47% of schools<br />
• Mov<strong>in</strong>g to a mobile environment – 17% of schools<br />
• Servers and storage – 15% of schools<br />
<strong>Schools</strong> expect to prioritise expenditure on:<br />
• Wireless improvement – 20% of schools<br />
• Server refreshment – 20% of schools<br />
• Device refreshment – 30% of schools<br />
<strong>Schools</strong> are not mov<strong>in</strong>g to the use of frameworks <strong>in</strong> any significant volumes. 76% of schools will still procure<br />
themselves and only 9% are utilis<strong>in</strong>g any sort of Trust-wide procurement method.<br />
Despite the lack of capital for <strong>ICT</strong> expenditure, schools are not embrac<strong>in</strong>g newer revenue-based models of<br />
pay<strong>in</strong>g for goods and services – 83% expect to still pay us<strong>in</strong>g capital funds.<br />
Tablets or ‘2-<strong>in</strong>-1’ devices have come to the market <strong>in</strong> the last 2-3 years. These can potentially provide a ‘happy<br />
medium’ between a laptop and a mobile device. <strong>Schools</strong> were asked which groups of school users would<br />
potentially make best use of this type of technology. Respond<strong>in</strong>g schools believed that they would be useful <strong>in</strong><br />
equal measure to students, teach<strong>in</strong>g staff and adm<strong>in</strong>istrative staff.
In summary<br />
<strong>Schools</strong> are now look<strong>in</strong>g to <strong>in</strong>vest <strong>in</strong> <strong>ICT</strong> aga<strong>in</strong>.<br />
Given the previous need for restra<strong>in</strong>t, most schools<br />
have more than one ‘key <strong>in</strong>vestment’ to make <strong>in</strong> the<br />
next twelve months – likely to be <strong>in</strong> servers, storage,<br />
devices or wireless. At the same time, almost half<br />
of schools recognise they can make significant<br />
sav<strong>in</strong>gs <strong>in</strong> their pr<strong>in</strong>t<strong>in</strong>g costs, and address<strong>in</strong>g<br />
this may well help to fund other important<br />
developments. The majority of schools are also<br />
still act<strong>in</strong>g autonomously <strong>in</strong> their purchas<strong>in</strong>g and<br />
not aggregat<strong>in</strong>g through frameworks. Trust-wide<br />
purchas<strong>in</strong>g is also still <strong>in</strong> its <strong>in</strong>fancy as is the move to<br />
a predictable revenue style fund<strong>in</strong>g of <strong>ICT</strong>.<br />
Challenges<br />
<strong>Schools</strong> face many challenges – none more so than<br />
balanc<strong>in</strong>g the effectiveness of <strong>ICT</strong> <strong>in</strong>vestments with<br />
teach<strong>in</strong>g, lean<strong>in</strong>g and management outcomes. Over<br />
the last 10 years, <strong>ICT</strong> spend has grown as schools<br />
have become more reliant on it for deliver<strong>in</strong>g an<br />
<strong>in</strong>tegrated approach to data analysis, mobility,<br />
communications, display, security, content access<br />
and content development etc.<br />
Before it ceased operations, BECTA (the British<br />
Educational Communications and Technology<br />
Agency) undertook a very significant amount of<br />
research that <strong>in</strong>dicated that a benchmark spend<br />
of circa £240 - £260 per student per year on the<br />
complete <strong>ICT</strong> environment (<strong>in</strong>clud<strong>in</strong>g all support<br />
and ma<strong>in</strong>tenance) enabled a school to deliver its<br />
vision. There are very few schools <strong>in</strong> the country<br />
that now hit that benchmark and fund<strong>in</strong>g streams<br />
are very significantly reduced from the time when<br />
BECTA identified the benchmark.<br />
Independent analysis of <strong>ICT</strong> spend <strong>in</strong> a range<br />
of schools also shows that on average schools<br />
are spend<strong>in</strong>g approximately 25% more than the<br />
benchmark and <strong>in</strong> many cases (especially <strong>in</strong> primary<br />
schools) double that. This ’extra’ spend is not,<br />
however, a result of <strong>in</strong>vestment <strong>in</strong> new <strong>ICT</strong> solutions<br />
or on refreshment, but rather is a result of spend <strong>in</strong><br />
areas of <strong>ICT</strong> such as pr<strong>in</strong>t<strong>in</strong>g, staff<strong>in</strong>g and licenc<strong>in</strong>g<br />
of software – hence the figure has ‘crept up’ as the<br />
importance of <strong>ICT</strong> has <strong>in</strong>creased.<br />
Many schools are now, therefore, at a watershed.<br />
The confidence to spend on <strong>ICT</strong> has now broadly<br />
returned, due not only to necessity but also as a<br />
result of schools hav<strong>in</strong>g more confidence <strong>in</strong> longer<br />
term fund<strong>in</strong>g.<br />
38%<br />
What are your<br />
views on <strong>ICT</strong><br />
spend<strong>in</strong>g <strong>in</strong> 2016?<br />
37%<br />
25%<br />
The questions are now twofold:<br />
1) Where can we make tangible sav<strong>in</strong>gs?<br />
Increase<br />
Decrease<br />
About the same<br />
2) When we spend, what should we spend on,<br />
given the whole range of new technologies and<br />
capabilities now available – i.e. how are<br />
schools prioritis<strong>in</strong>g?
Mak<strong>in</strong>g sav<strong>in</strong>gs<br />
The table below demonstrates the areas of <strong>ICT</strong> where<br />
schools see the most opportunities for sav<strong>in</strong>gs.<br />
9%<br />
14%<br />
4%<br />
9%<br />
School sav<strong>in</strong>g<br />
opportunities<br />
14%<br />
Servers & Storage<br />
Pr<strong>in</strong>t<strong>in</strong>g<br />
Security<br />
Mobile Device Mgt<br />
Broadband<br />
What are schools plann<strong>in</strong>g to<br />
spend on?<br />
Hav<strong>in</strong>g considered the three ma<strong>in</strong> areas of <strong>ICT</strong><br />
sav<strong>in</strong>gs, what are schools actually spend<strong>in</strong>g on? It is<br />
clear that the technology available to schools now<br />
is both different and ‘developed’ with much of it<br />
simply not available 5 years ago. For example:<br />
Effective wireless throughput<br />
and coverage<br />
1%<br />
49%<br />
MIS<br />
Learn<strong>in</strong>g Platform<br />
Use of cloud technology<br />
Pr<strong>in</strong>t<strong>in</strong>g is at the top of the list by a considerable<br />
marg<strong>in</strong>. Interest<strong>in</strong>gly, <strong>in</strong> many schools, colour<br />
pr<strong>in</strong>t<strong>in</strong>g accounts for 20% of the use but 80% of the<br />
cost, so keep<strong>in</strong>g control of this is key. On average,<br />
a move to a managed pr<strong>in</strong>t type environment saves<br />
primary schools 15% and secondary schools 30%.<br />
Servers and storage are another key area. The<br />
amount of storage a schools needs is grow<strong>in</strong>g and<br />
<strong>in</strong> some cases very quickly, but is it be<strong>in</strong>g effectively<br />
managed and backed up? Where is the data be<strong>in</strong>g<br />
stored? Clearly, storage is now a lot cheaper than it<br />
was 3-4 years ago and there is now also the option<br />
of cloud storage and management. Explor<strong>in</strong>g both<br />
local and cloud options, or a mix of both, is key to<br />
driv<strong>in</strong>g down costs.<br />
The third key area where there is the potential<br />
to make sav<strong>in</strong>gs is <strong>in</strong> the management of mobile<br />
devices. Sales of mobile devices have exploded,<br />
especially <strong>in</strong> the last 3 years. This is not surpris<strong>in</strong>g<br />
as many are cheaper than standard laptop/desktops<br />
and their portability means they are more flexible<br />
and do not require specific spaces for use. However,<br />
the management of this equipment is complex,<br />
especially if there is a mix of device types. Typically,<br />
once all of the resource required to manage the<br />
devices is accounted for, (<strong>in</strong>clud<strong>in</strong>g staff costs and<br />
management software) we f<strong>in</strong>d that it costs as much<br />
to manage the devices as it does to purchase them.<br />
This is, therefore, lead<strong>in</strong>g schools to question<br />
who should actually fund the devices if the school<br />
manages them? The two options which schools<br />
tend to consider are BYOD and/or a parental<br />
contribution model. Therefore, whilst schools<br />
will always need to supply some devices for swap<br />
out, for pupil premium provision and for staff, the<br />
driv<strong>in</strong>g down of costs means that many now look<br />
to provide the management environment <strong>in</strong> school<br />
but not all of the actual hardware.<br />
Controllable pr<strong>in</strong>t<strong>in</strong>g<br />
Multi-use devices<br />
Mobile device management<br />
The table below clearly identifies a whole range<br />
of areas of <strong>ICT</strong> <strong>in</strong> which schools are expect<strong>in</strong>g to<br />
<strong>in</strong>vest, but there are some core themes.<br />
6%<br />
16%<br />
8%<br />
9%<br />
8%<br />
16%<br />
Where schools are<br />
expect<strong>in</strong>g to <strong>in</strong>vest<br />
5%<br />
4%<br />
28%<br />
Servers<br />
Devices<br />
Pr<strong>in</strong>t<strong>in</strong>g<br />
BYOD Schema<br />
Filter<strong>in</strong>g & Security<br />
MDM<br />
Storage<br />
Wireless<br />
Other<br />
The most significant area is devices. Clearly schools<br />
have struggled to refresh equipment of late and<br />
so it is not unexpected that this is high on the<br />
list. If the proportion of those seek<strong>in</strong>g to <strong>in</strong>vest <strong>in</strong><br />
BYOD (Br<strong>in</strong>g Your Own Device) and MDM (Mobile<br />
Device Management) is added, this takes the area of<br />
<strong>in</strong>vestment <strong>in</strong> end user ‘tools’ to just under 50% of<br />
the spend.<br />
The next most significant area is wireless and<br />
servers. Aga<strong>in</strong>, it is not a surprise that wireless<br />
is high on the <strong>in</strong>vestments list. It is now much<br />
more functional, manageable and reliable than<br />
ever before and is core to mobility <strong>in</strong> any school.<br />
Coupled to this is, obviously, servers. Whilst, as<br />
previously mentioned, servers came high on the<br />
sav<strong>in</strong>gs list they are also core items and, due to the<br />
lack of previous refreshment they are go<strong>in</strong>g to be<br />
important items when fund<strong>in</strong>g becomes available.
Purchase type and method<br />
Much has been made nationally of the use of<br />
frameworks as an effective means of procur<strong>in</strong>g<br />
goods and services. Frameworks such as RM1050,<br />
have been put <strong>in</strong> place by the government for<br />
schools to use, thereby ensur<strong>in</strong>g that (particularly<br />
EU) procurement scale purchases are legal. It<br />
therefore ought to be surpris<strong>in</strong>g that 76% of schools<br />
do not use them. That said, although circa £550m<br />
is spent on educational <strong>ICT</strong> annually, it is largely<br />
spread across many thousands of smaller schools.<br />
These are the schools that ought to benefit the<br />
most, but <strong>in</strong> practice the overhead of us<strong>in</strong>g the<br />
framework, coupled with the fact that the amount<br />
be<strong>in</strong>g spent is comparatively low, dictates that most<br />
schools f<strong>in</strong>d no benefit, unless of course they can<br />
aggregate spend through a means such as a Trust<br />
where is it broadly done for them – schools then<br />
usually get the best of both worlds.<br />
In commercial environments <strong>ICT</strong> spend is rapidly<br />
mov<strong>in</strong>g to more of an opex or revenue model.<br />
Bus<strong>in</strong>esses are purchas<strong>in</strong>g services and often this is<br />
‘wrapped’ around obligations to provide equipment<br />
and keep it current and refreshed for a fixed fee.<br />
Bus<strong>in</strong>esses are also very familiar with us<strong>in</strong>g some<br />
form of f<strong>in</strong>ance to fund <strong>ICT</strong> projects and spread<br />
the costs over an extended period. None of these<br />
models have currently had any significant traction <strong>in</strong><br />
schools, but maybe times are chang<strong>in</strong>g.<br />
Capital is reduc<strong>in</strong>g and grants are not available and<br />
schools with reserves are f<strong>in</strong>d<strong>in</strong>g them reduc<strong>in</strong>g as<br />
they need to cover key operational requirements. It<br />
is therefore entirely logical that schools ought to be<br />
mov<strong>in</strong>g to a more operational way of fund<strong>in</strong>g <strong>ICT</strong>.<br />
This will take time but the <strong>in</strong>dustry is expect<strong>in</strong>g it<br />
long term.<br />
9%<br />
15%<br />
17%<br />
How schools<br />
will procure<br />
Framework<br />
School Procurement<br />
Through a Trust<br />
Capital or<br />
revenue fund<strong>in</strong>g<br />
Lease<br />
Capital Expenditure<br />
76%<br />
83%<br />
Summary<br />
At a time of significant change <strong>in</strong> so many areas of education, it is clear that senior leaders <strong>in</strong> schools recognise<br />
sav<strong>in</strong>gs both need to and can be made <strong>in</strong> <strong>ICT</strong> spend<strong>in</strong>g. Sav<strong>in</strong>gs that can be made <strong>in</strong> areas of provision such as<br />
pr<strong>in</strong>t<strong>in</strong>g clearly make logical sense and it is relatively easy to recoup tens of thousands of pounds <strong>in</strong> this<br />
area alone.<br />
<strong>Schools</strong> are also look<strong>in</strong>g to <strong>in</strong>vest <strong>in</strong> robust wireless and an up to date server environment. Additionally, as we<br />
move to more mobile <strong>ICT</strong> provision, the importance of a good MDM solution is identified as key.<br />
Like all change programmes the most important first step is the vision and strategy. <strong>Schools</strong> which are part<br />
of a trust are look<strong>in</strong>g to their trust to provide an overarch<strong>in</strong>g approach whilst also sav<strong>in</strong>g money. As a group<br />
of schools, it is clearly possible to drive down costs <strong>in</strong> a range of areas whilst usually still be<strong>in</strong>g able to meet a<br />
school’s vision as solutions are aggregated and resource shared; volume purchas<strong>in</strong>g therefore starts to make<br />
a difference. New technologies also allow area wide solutions to be more easily managed without los<strong>in</strong>g local<br />
control, thus the small local school ga<strong>in</strong>s just as much benefit as a large secondary.<br />
The importance of hitt<strong>in</strong>g the benchmark of £240-£260 per pupil per year has never been so critical. By<br />
focuss<strong>in</strong>g on essential items, cutt<strong>in</strong>g wasted costs and concentrat<strong>in</strong>g on a robust mobile approach, backed<br />
up by a sound 5 year strategy, schools can achieve their vision us<strong>in</strong>g the new technologies that can now<br />
really deliver.
Learn more at Dell.co.uk/schools or call our<br />
dedicated schools team on 01344 373716.<br />
@DellPubUK<br />
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