DEVRY BUSN 258 Week 1 Assignment
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busn/258 week 1,devry busn 258 week 1 dq 1 impact of good customer service,busn/258,devry busn/258,devry busn 258 week 1 assignment,busn 258 entire course,busn 258 week 4 midterm,busn 258 week 1 assignment
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<strong>DEVRY</strong> <strong>BUSN</strong> <strong>258</strong> <strong>Week</strong> 1 <strong>Assignment</strong><br />
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1. If you were an owner or leader in this business, what could you do to help<br />
employees understand the value of excellent customer service?<br />
2. Who are your external customers and what are their specific needs?<br />
3. Who are your internal customers and what are their specific needs?<br />
4. What are some starting points for developing the core competencies we discussed<br />
in your selected business? Be as specific as possible.<br />
5. How could your business apply the ideas in this chapter to build customer loyalty?
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