SRV 340 Week 5 Final Paper
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<strong>SRV</strong> <strong>340</strong> <strong>Week</strong> 5 <strong>Final</strong> <strong>Paper</strong><br />
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<strong>SRV</strong> <strong>340</strong> <strong>Week</strong> 5 <strong>Final</strong> <strong>Paper</strong><br />
Service Services Generational Gaps<br />
Focus of the <strong>Final</strong> <strong>Paper</strong><br />
In a six- to eight-page paper, select a challenge or issue from the list below that service organizations face<br />
today.<br />
1. Technological advancements<br />
2. Generational gaps<br />
3. Economic condition<br />
4. Political factors<br />
5. Ethics and social responsibilities<br />
After selecting an issue/challenge, include the following items in your paper:<br />
1. 2. 3. 4. 5.<br />
Explain why the selected challenge/issue impacts service organizations. Justify your explanation using<br />
examples. Assess how the challenge/issue impacts the 4 Ps of a service organization (product, place, price,<br />
and promotion). Describe how consumer behavior may change as a result of this challenge/issue.<br />
Explain the impacts on supply and demand considering the challenge/issue.<br />
Provide recommendations to improve service quality and productivity as a result of this challenge/issue.<br />
Be sure<br />
issue. You must format your paper according to APA-style guidelines.<br />
to use three to five scholarly sources, not including the textbook, as references when examining your challenge<br />
or<br />
Writing the <strong>Final</strong> <strong>Paper</strong><br />
The <strong>Final</strong> <strong>Paper</strong>:<br />
1. Must be six to eight double-spaced pages in length, and formatted according to APA style as outlined<br />
in the<br />
Ashford Writing Center.<br />
2. Must include a title page with the following:<br />
1. Title of paper<br />
2. Student’s name<br />
3. Course name and number<br />
4. Instructor’s name<br />
5. Date submitted<br />
3. Must include an introductory paragraph that has a concise thesis statement.<br />
4. Must include a conclusion that should restate your thesis.<br />
5. Document three to five scholarly sources in APA style, as outlined in the Ashford Writing Center.<br />
6. Must include a separate reference page, formatted according to APA style as outlined in the Ashford Writing<br />
Center. Center.