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SRV 340 Week 5 Final Paper

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<strong>SRV</strong> <strong>340</strong> <strong>Week</strong> 5 <strong>Final</strong> <strong>Paper</strong><br />

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<strong>340</strong>-week-5-final-paper/<br />

<strong>SRV</strong> <strong>340</strong> <strong>Week</strong> 5 <strong>Final</strong> <strong>Paper</strong><br />

Service Services Generational Gaps<br />

Focus of the <strong>Final</strong> <strong>Paper</strong><br />

In a six- to eight-page paper, select a challenge or issue from the list below that service organizations face<br />

today.<br />

1. Technological advancements<br />

2. Generational gaps<br />

3. Economic condition<br />

4. Political factors<br />

5. Ethics and social responsibilities<br />

After selecting an issue/challenge, include the following items in your paper:<br />

1. 2. 3. 4. 5.<br />

Explain why the selected challenge/issue impacts service organizations. Justify your explanation using<br />

examples. Assess how the challenge/issue impacts the 4 Ps of a service organization (product, place, price,<br />

and promotion). Describe how consumer behavior may change as a result of this challenge/issue.<br />

Explain the impacts on supply and demand considering the challenge/issue.<br />

Provide recommendations to improve service quality and productivity as a result of this challenge/issue.<br />

Be sure<br />

issue. You must format your paper according to APA-style guidelines.<br />

to use three to five scholarly sources, not including the textbook, as references when examining your challenge<br />

or<br />

Writing the <strong>Final</strong> <strong>Paper</strong><br />

The <strong>Final</strong> <strong>Paper</strong>:<br />

1. Must be six to eight double-spaced pages in length, and formatted according to APA style as outlined<br />

in the<br />

Ashford Writing Center.<br />

2. Must include a title page with the following:<br />

1. Title of paper<br />

2. Student’s name<br />

3. Course name and number<br />

4. Instructor’s name<br />

5. Date submitted<br />

3. Must include an introductory paragraph that has a concise thesis statement.<br />

4. Must include a conclusion that should restate your thesis.<br />

5. Document three to five scholarly sources in APA style, as outlined in the Ashford Writing Center.<br />

6. Must include a separate reference page, formatted according to APA style as outlined in the Ashford Writing<br />

Center. Center.

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