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EDUCATION Ellen Arkfeld Denver, CO | c: 720-934-7113 | earkfeld@gm.slc.edu Sarah Lawrence College | Bronxville, NY May 2016 Bachelor of Arts § Cognitive psychology / philosophy § Cumulative GPA: 3.9/4.0 Study Abroad: Oxford University, Wadham College | Oxford, UK October 2014 – July 2015 SKILLS Skills: User research & persona creation Information Architecture Interaction Design Wireframe & prototype production Usability testing UI design Sketch, Photoshop, Invision WORK EXPERIENCE Project Coordinator | KPMG (Word Processing, NDPPS) February – June 2017 § Self-teaching WinAutomation in order to automate repetitive steps in the Word Processing workflow, leading to an approximate 32% increase in hourly productivity: o Download files from and submit projects to our offshoring website (7% and 29% faster, respectively) o Open folders that correspond to 6-digit NDPPs project IDs (53% faster) o Prepare emails to be sent to customers (16% faster) § Self-teaching VB/VBA in order to automate tasks in Microsoft Word and Excel § Coordinating the formatting, editing and finalizing of audit and tax documents at KPMG § Ensuring that and auditors and word processors are complying with KPMG regulations before finalizing documents to be sent to clients Canvassing Field Manager | Work for Progress October – November 2016 § Independently supervised diverse groups of three to five canvassers in a fast-paced, high-pressure canvassing office with the greatest impact in the Denver area and which singularly influenced election outcome in a congressional district § Taught canvassers strategies to increase positive conversation outcomes; helped canvassers set personal canvassing goals and strategize ways to meet those goals Market Research Field Analyst | Lazard LLC (Mallrat Program) October 2010 – October 2014 § Collected data on customer behavior in major retailers and compiled weekly reports on store activity that were distributed to clients for investment decisions; developed strong personal time-management by working remotely VOLUNTEER WORK AND INTERNSHIPS Independent Psychology Research | Sarah Lawrence College Spring 2013, Fall 2015 § Implemented study on stereotype threat, and performed statistical analysis using SPSS Research Volunteer | Clinical Research for Evidence-Based Services and Training Laboratort at Colorado University, Boulder Summers 2014, 2015 § Researched and wrote three literature reviews that were used to inform professors and PhD candidates of potential directions for data analysis and conclusions § Managed and analyzed data using Excel; coded interviews into numerical data

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