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Active IQ Level 3 Award in Managing Pool Operations (sample manual)

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Manual<br />

<strong>Level</strong> 3 <strong>Award</strong> <strong>in</strong><br />

Manag<strong>in</strong>g <strong>Pool</strong><br />

<strong>Operations</strong><br />

Version A<strong>IQ</strong>005800


The pr<strong>in</strong>ciples and practice<br />

of pool water treatment<br />

and test<strong>in</strong>g<br />

Aim<br />

This unit provides an overview of the responsibilities held by pool operators to ensure the environment is safe for<br />

staff and visitors. The different types of pool that operators may come across are discussed, along with the various<br />

models of pool ownership and recommended temperatures for these different types. An understand<strong>in</strong>g of the<br />

importance of good cleanl<strong>in</strong>ess and hygiene is essential for a pool operator, as well as know<strong>in</strong>g the causes of water<br />

pollution and how a pool’s water circulation system works to keep that pollution to a m<strong>in</strong>imum.<br />

A key responsibility of pool operators is that they know how to test pool water, and so a further focus of this unit<br />

is the tests used to ensure optimum pool water quality, how to carry out the tests properly, and to understand the<br />

importance of accurate record keep<strong>in</strong>g.<br />

Learn<strong>in</strong>g outcomes<br />

At the end of this unit you will:<br />

• Understand the legal responsibilities of pool operators to provide a safe pool environment<br />

• Understand the types of pools and pool ownership<br />

• Understand the causes of pool water pollution and contam<strong>in</strong>ation<br />

• Understand the importance of good bather hygiene prior to the use of pools<br />

• Understand the importance of good standards of cleanl<strong>in</strong>ess <strong>in</strong> the swimm<strong>in</strong>g pool environment<br />

• Understand the operat<strong>in</strong>g pr<strong>in</strong>ciples of a simple pool water circulation system<br />

• Know the recommended temperatures for the types of pools used <strong>in</strong> active leisure facilities<br />

• Understand how pool operators provide a safe pool environment<br />

• Know the essential tests to ensure optimum pool water quality<br />

• Understand the different types of pool water test<strong>in</strong>g equipment<br />

needed to ensure good quality pool water<br />

• Demonstrate correct pool water test<strong>in</strong>g techniques<br />

• Understand the importance of accurate record keep<strong>in</strong>g<br />

Copyright © 2019 <strong>Active</strong> <strong>IQ</strong> Ltd. Not for resale<br />

1


The pool water circulation system<br />

Section 6<br />

Section 6: The pool water<br />

circulation system<br />

In order for swimm<strong>in</strong>g pool water to stay safe and clear, it needs to flow through a series of processes (see figure 6.1).<br />

Figure 6.1 Schematic pool circulation (hypochlorite dis<strong>in</strong>fectant: no UV)<br />

ACID INJECTION<br />

POINT<br />

POOL<br />

BALANCE<br />

TANK<br />

HEAT EXCHANGER<br />

(CALORIFIER)<br />

SIGHT GLASS<br />

TO DRAIN<br />

HYPOCHLORITE INJECTION<br />

POINT<br />

FILTER<br />

FILTER<br />

TO DRAIN<br />

COAGULANT/<br />

FLOCCULANT<br />

INJECTION<br />

POINT<br />

BACK WASH<br />

FLOW METER<br />

SIGHT GLASS<br />

STRAINER<br />

CIRCULATING<br />

PUMPS<br />

SAMPLE POINT<br />

TO DOSING UNIT<br />

A surface draw-off system removes the surface water, and<br />

water leaves the bottom of the pool through sump outlets.<br />

In deck level pools, the water is then fed <strong>in</strong>to a balance tank.<br />

The balance tank (figure 6.2) accommodates the water<br />

displaced by bathers. The balance tank also provides<br />

a means of <strong>in</strong>troduc<strong>in</strong>g water <strong>in</strong>to the system to replace<br />

water used to wash the filters.<br />

The pr<strong>in</strong>ciples and practice of pool water treatment and test<strong>in</strong>g<br />

Figure 6.2 A balance tank<br />

Copyright © 2019 <strong>Active</strong> <strong>IQ</strong> Ltd. Not for resale 21


Section 9<br />

The essential tests to ensure optimum pool water quality<br />

The comparator<br />

The traditional method of pool water test<strong>in</strong>g for pH and chlor<strong>in</strong>e uses a comparator. This is a very simple piece<br />

of equipment where the test <strong>sample</strong> conta<strong>in</strong><strong>in</strong>g the reagent dye is compared aga<strong>in</strong>st a circular disc of different<br />

coloured pieces of glass.<br />

Ideally, the comparator should be fitted with a portable back-light which provides good quality white light to<br />

accentuate the colours, or it should be viewed aga<strong>in</strong>st a bench-mounted white light source.<br />

Figure 9.2 A comparator<br />

The comparator should be used with the disc appropriate to the test be<strong>in</strong>g carried out: a pH disc (phenol red), a<br />

chlor<strong>in</strong>e disc or a disc which measures brom<strong>in</strong>e levels.<br />

If the comparator is viewed aga<strong>in</strong>st a white light source, a more accurate result will be given.<br />

Figure 9.3 Chlor<strong>in</strong>e, pH and brom<strong>in</strong>e discs<br />

Us<strong>in</strong>g a comparator to measure pH<br />

1<br />

Select<br />

2<br />

Add<br />

3<br />

Take<br />

4<br />

Insert<br />

5<br />

Revolve<br />

the phenol red disc and <strong>in</strong>sert it <strong>in</strong>to the comparator. Ensure it is <strong>in</strong>stalled the correct<br />

way, with the numbers <strong>in</strong> the right hand corner of the comparator.<br />

a 10ml <strong>sample</strong> of water to the left hand test tube.<br />

a second clean test tube conta<strong>in</strong><strong>in</strong>g 10ml of water and crush a phenol red tablet <strong>in</strong>to it.<br />

the test tube conta<strong>in</strong><strong>in</strong>g the phenol red dye <strong>in</strong>to the right hand side of the comparator.<br />

the comparator disc until the colours match. The read<strong>in</strong>g can be found <strong>in</strong> the bottom<br />

right hand w<strong>in</strong>dow of the comparator.<br />

36<br />

Copyright © 2019 <strong>Active</strong> <strong>IQ</strong> Ltd. Not for resale


Valves commonly used <strong>in</strong> the swimm<strong>in</strong>g pool plant<br />

Section 4<br />

Section 4: Valves commonly<br />

used <strong>in</strong> the swimm<strong>in</strong>g pool<br />

plant<br />

There are a number of different types of valves used with<strong>in</strong> the pool plant. The type of valve employed will largely<br />

depend upon the age of the pool and whether the pipework is plastic or steel.<br />

Gate valves<br />

In older pools, the traditional type of valve used is the gate valve. Because of the<br />

nature of its construction, a gate valve cannot be opened and closed too quickly.<br />

Figure 4.1 Gate valve<br />

Figure 4.2 Butterfly valve<br />

Figure 4.3 Ball valve<br />

Figure 4.4 Non-return<br />

or check valve<br />

The operator turns the handle on the wheel clockwise (to the right) <strong>in</strong> order to close<br />

the valve and anticlockwise (to the left) <strong>in</strong> order to open the valve. As the wheel is<br />

turned, a gate with<strong>in</strong> the valve lowers and closes off the flow through the valve.<br />

Butterfly valves<br />

In newer <strong>in</strong>stallations, a butterfly valve tends to be employed. These can be <strong>manual</strong>ly<br />

operated, pneumatically operated or driven by a motor.<br />

The commonest version of the valve is the <strong>manual</strong>ly operated type, and this works<br />

by mov<strong>in</strong>g the valve handle. If the handle rema<strong>in</strong>s <strong>in</strong> l<strong>in</strong>e with the axis of the pipe,<br />

this <strong>in</strong>dicates that the valve is open, whereas if the handle lies across the pipe (i.e.<br />

90° to the axis of the pipework), this <strong>in</strong>dicates that the valve is closed.<br />

The pool operator must always open and close this valve slowly to avoid hydraulic<br />

shock.<br />

Ball valves<br />

Ball valves are used <strong>in</strong> <strong>in</strong>stallations where the pipework is plastic or PVC.<br />

Ball valves operate <strong>in</strong> a very similar way to butterfly valves, but <strong>in</strong>stead of there<br />

be<strong>in</strong>g a disc with<strong>in</strong> the valve which opens and closes the orifice, there is a plastic<br />

ball.<br />

Once aga<strong>in</strong>, if the handle is <strong>in</strong> l<strong>in</strong>e with the axis of the pipe, the valve is open and<br />

vice versa.<br />

Non-return or check valves<br />

This type of valve is employed where the pool water circulation pump is located<br />

above the pool water level. The purpose of the valve is to stop fluid flow<strong>in</strong>g <strong>in</strong> the<br />

wrong direction, and <strong>in</strong> its simplest form, the valve conta<strong>in</strong>s a h<strong>in</strong>ged flap which<br />

freely sw<strong>in</strong>gs open when the fluid goes <strong>in</strong> the right direction, but clangs shut if the<br />

fluid beg<strong>in</strong>s to run back on itself. For this reason, it is sometimes referred to as a<br />

‘flap’ or check valve.<br />

A check valve is also <strong>in</strong>corporated <strong>in</strong>to <strong>in</strong>jection po<strong>in</strong>ts and <strong>in</strong> the suction po<strong>in</strong>ts<br />

from chemical dos<strong>in</strong>g systems.<br />

The pr<strong>in</strong>ciples of pool plant operations and chemical safety<br />

Copyright © 2019 <strong>Active</strong> <strong>IQ</strong> Ltd. Not for resale 67


The risks <strong>in</strong>volved <strong>in</strong> the storage and use of chemicals for the treatment of pool water<br />

Section 7<br />

It is an <strong>in</strong>ternationally agreed-upon system designed to replace the various classification and labell<strong>in</strong>g standards<br />

used <strong>in</strong> different countries, with consistent criteria for classification and labell<strong>in</strong>g on a global level.<br />

The European Regulation (EC) No 1272/2008 on classification, labell<strong>in</strong>g and packag<strong>in</strong>g of substances and mixtures<br />

came <strong>in</strong>to force on 20th January 2009 <strong>in</strong> all EU Member States, <strong>in</strong>clud<strong>in</strong>g the UK. It is known by its abbreviated<br />

form, ‘the CLP Regulation’ or just ‘CLP’.<br />

Examples of CLP compliant signs are shown <strong>in</strong> figure 7.2.<br />

Sign<br />

Explanation/guidance<br />

Flammable if exposed to ignition sources, sparks or heat. Some substances with this<br />

symbol may give off flammable gases <strong>in</strong> contact with water.<br />

• Avoid ignition sources (sparks, flames, heat)<br />

• Keep your distance<br />

• Wear protective cloth<strong>in</strong>g<br />

Can burn even without air, or can <strong>in</strong>tensify fire <strong>in</strong> combustible materials.<br />

• Avoid ignition sources (sparks, flames, heat)<br />

• Keep your distance<br />

• Wear protective cloth<strong>in</strong>g<br />

Conta<strong>in</strong>s gas under pressure. Gas released may be very cold. Gas conta<strong>in</strong>er may explode if<br />

heated.<br />

• Do not heat conta<strong>in</strong>ers<br />

• Avoid contact with sk<strong>in</strong> and eyes<br />

Corrosive material which may cause sk<strong>in</strong> burns and permanent eye damage. May corrode<br />

metals.<br />

• Avoid contact with sk<strong>in</strong> and eyes<br />

• Do not breathe vapours or sprays<br />

• Wear protective cloth<strong>in</strong>g<br />

• Keep away from metals<br />

The pr<strong>in</strong>ciples of pool plant operations and chemical safety<br />

Toxic material which may cause life-threaten<strong>in</strong>g effects even <strong>in</strong> small amounts and with<br />

short exposure.<br />

• Do not swallow the material, allow it to come <strong>in</strong>to contact with sk<strong>in</strong> or breathe it<br />

Figure 7.2 CLP compliant signs (cont<strong>in</strong>ued on next page)<br />

Copyright © 2019 <strong>Active</strong> <strong>IQ</strong> Ltd. Not for resale 79


The processes <strong>in</strong>volved <strong>in</strong> the operation and treatment of spa pools and hot tubs<br />

Section 9<br />

Hot tubs<br />

Hot tubs are self-conta<strong>in</strong>ed units, usually fitted with cartridge filters and chemically hand-dosed, although some do<br />

have float<strong>in</strong>g dispensers and some also have chemical feeders.<br />

S<strong>in</strong>ce they are often found <strong>in</strong> holiday parks and <strong>in</strong> private apartments, supervision is an issue and users must be<br />

provided with guidance on their use.<br />

Limitations to spa pool and hot tub use<br />

The use of spa pools and hot tubs is not recommended for people affected by the follow<strong>in</strong>g:<br />

• Pregnancy<br />

• Heart/circulatory problems<br />

• Open/<strong>in</strong>fected wounds<br />

• The <strong>in</strong>fluence of drugs<br />

If there is any doubt, medical advice should be sought.<br />

• The <strong>in</strong>fluence of dr<strong>in</strong>k<br />

• Food eaten with<strong>in</strong> 1½ hours<br />

• Young children<br />

Test Range Maximum/concerns<br />

Free chlor<strong>in</strong>e 3.0–5.0mg/l 10.0mg/l<br />

Comb<strong>in</strong>ed chlor<strong>in</strong>e 1mg/l (review control measures)<br />

pH (based on chlor<strong>in</strong>e) 7.0–7.6 7.6<br />

Total brom<strong>in</strong>e 4.0–6.0mg/l 12.0mg/l (or >10.0mg/l SPW)<br />

TDS<br />

Other tests values from SPW<br />

No more than 1000mg/l<br />

higher than the <strong>in</strong>com<strong>in</strong>g<br />

fill water<br />

Total alkal<strong>in</strong>ity 80–200mg/l 200<br />

>1000mg/l higher than the <strong>in</strong>com<strong>in</strong>g fill water<br />

(Review control measures. Spa pool will need to be<br />

emptied and refilled to lower concentration.)<br />

Calcium hardness 80–200mg/l


The importance of provid<strong>in</strong>g a safe and effective pool water dis<strong>in</strong>fection system<br />

Section 2<br />

As can be seen from figure 2.1, at a pH of approximately 7.0 <strong>in</strong> a chlor<strong>in</strong>e pool, the percentage of active dis<strong>in</strong>fectant<br />

(based on HOCl) is 62%. However, this drops to 22% at pH 8.0.<br />

It can also be seen that at a pH of 8.0 <strong>in</strong> a brom<strong>in</strong>e pool, the percentage of active dis<strong>in</strong>fectant (based on HOBr) is 82%.<br />

The Traffic Light System (RAG Rat<strong>in</strong>g)<br />

Some pool operators have found it helpful to <strong>in</strong>terpret the pool water read<strong>in</strong>gs based on a traffic light rat<strong>in</strong>g system.<br />

The pool read<strong>in</strong>gs will fall with<strong>in</strong> the Green, Amber or Red Zone i.e. a RAG rat<strong>in</strong>g. The pool operator must first<br />

determ<strong>in</strong>e the appropriate chlor<strong>in</strong>e levels which fit with<strong>in</strong> the various zones by catt<strong>in</strong>g out a risk assessment.<br />

The <strong>in</strong>terpretation is as follows:<br />

Green Zone:<br />

The pool operator should always strive to keep all values with<strong>in</strong> the green zone. These results<br />

are with<strong>in</strong> the acceptable range and no corrective action is necessary. For example, the<br />

results would be <strong>in</strong> this zone if the free chlor<strong>in</strong>e level was between 1.0mg/l - 2.5mg/l and the<br />

pH value was between 7.2–7.4, as they may be <strong>in</strong> the case of a typical swimm<strong>in</strong>g pool.<br />

Amber Zone:<br />

Red Zone:<br />

These results are allowable, but not ideal, and so corrective action needs to take place to<br />

ensure that the result returns to the green zone.<br />

If the read<strong>in</strong>g falls with<strong>in</strong> the amber zone for chlor<strong>in</strong>e levels and pH, for example, if the free<br />

chlor<strong>in</strong>e level was between 0.6mg/l–1.0mg/l or between 2.6mg/l–5.0mg/l, and the pH<br />

value was between 7.0–7.1, or 7.5–7.9, then corrective action need to be taken and the<br />

tests repeated with<strong>in</strong> 30 m<strong>in</strong>utes. If the read<strong>in</strong>g is still <strong>in</strong> the amber zone, then immediate<br />

corrective action is required. If the results fail to return to the green zone, this could lead to<br />

the situation enter<strong>in</strong>g the red zone and closure of the pool.<br />

These results are no longer with<strong>in</strong> an acceptable range. The pool should be closed and<br />

corrective action should be taken. The pool should not be re-opened until the results are at<br />

least with<strong>in</strong> the amber zone.<br />

Typical red zone results would be where the free chlor<strong>in</strong>e level was less than 0.5mg/l or above 5.0mg/l, or when the<br />

pH value was below 7.0 or above 8.0. between 7.0–7.1, or 7.5–7.9.<br />

ACTIVITY<br />

This activity will help to consolidate your understand<strong>in</strong>g of free chlor<strong>in</strong>e, comb<strong>in</strong>ed chlor<strong>in</strong>e and the l<strong>in</strong>k<br />

with pH.<br />

The follow<strong>in</strong>g chart shows chlor<strong>in</strong>e levels and pH values from a series of pools.<br />

1. Workout the comb<strong>in</strong>ed chlor<strong>in</strong>e read<strong>in</strong>gs and enter them <strong>in</strong> the table.<br />

The management of pool water quality<br />

2. Make comments about how well these read<strong>in</strong>gs match up with what could be considered as best<br />

<strong>in</strong>dustry standards.<br />

3. Which of the read<strong>in</strong>gs would be considered Green <strong>in</strong> the RAG rat<strong>in</strong>g system <strong>in</strong> your pool?<br />

4. Which of the read<strong>in</strong>gs would be considered Red <strong>in</strong> the RAG rat<strong>in</strong>g system<strong>in</strong> your pool?<br />

5. Which of the read<strong>in</strong>gs would be considered Amber <strong>in</strong> the RAG rat<strong>in</strong>g system <strong>in</strong> your pool?<br />

No Time Free<br />

chlor<strong>in</strong>e<br />

Comb.<br />

chlor<strong>in</strong>e<br />

Total<br />

chlor<strong>in</strong>e<br />

1 0700 2.50 3.50 7.8<br />

2 0700 5.00 6.00 7.8<br />

3 1300 0.40 2.00 7.5<br />

4 2300 1.00 3.00 7.4<br />

5 0700 1.00 1.30 7.3<br />

6 0700 1.60 2.00 7.2<br />

7 0700 1.00 1.40 7.2<br />

8 0700 10.00 12.00 8.0<br />

9 0700 0.90 1.20 7.2<br />

10 0700 2.00 3.50 7.8<br />

pH<br />

Comments<br />

Copyright © 2019 <strong>Active</strong> <strong>IQ</strong> Ltd. Not for resale 113

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