09.12.2020 Views

Brand Update 2020

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Translation + Creation<br />

Transcreation is changing text to make its meaning<br />

culturally appropriate for a target market.<br />

The bulk of the international beef tonnage goes<br />

to Asia, Canada or Mexico. Today, the Certified<br />

Angus Beef ® brand logo has been transcreated<br />

from English to French for the Quebec province in<br />

Canada, Japanese with phonetic translation, and<br />

Simplified Mandarin for mainland China.<br />

“Transcreating our brand name and logo allows us<br />

to connect with consumers,” Charbine says. “Not<br />

one shoe size fits all and we have to be open to not<br />

only translating but creating a logo and marketing<br />

that fits their lifestyle.”<br />

Tuning In<br />

It was 6 a.m. in Ohio but 7 p.m. in Japan.<br />

Instagram was live with a chef partner, Fumio<br />

Yonezawa and influencer Kumkio Obinata took<br />

to the social channel to draw local customers to<br />

purchase Certified Angus Beef ® and cook with them<br />

from home.<br />

This wasn’t the only social interaction across the<br />

ocean. Partners in Taiwan, Asia, the Middle East and<br />

Latin America all took to Instagram to connect with<br />

their customers and the brand.<br />

“Our Latin America partners elevated the<br />

social connections through the pandemic,”<br />

says Charbine.<br />

A highlight for him was the first Spanish Instagram<br />

live with Alejandro Guiterrez, president of Sociedad<br />

Mexicana De Parrilleros. The virtual field trip went<br />

to a local HEB to pick out Certified Angus Beef ®<br />

product with the help of meat scientists from the<br />

brand to help answer questions.<br />

“We’ve seen a great shift into buying online with<br />

people being quarantined around the globe and<br />

countries shutting down,” shares Charbine. “The<br />

only thing that kept consumers connected was the<br />

web. Their shopping habits moved there too. This<br />

was an opportunity for the brand and our team to<br />

come and look at it holistically and say, ‘How can<br />

we elevate our digital approach?’”<br />

Business Evolves<br />

Adversity shines through challenging times.<br />

International partners embrace the business shift<br />

with open minds and creative hands.<br />

“It’s not about the pounds. It’s about seeing how<br />

our partners responded,” says Cody Jones, vice<br />

president of international for the brand. “The<br />

challenges we faced reminded us we work with the<br />

best global partners.”<br />

With a bit of tenacity and ingenuity, international<br />

partners embraced ecommerce and direct delivery<br />

to consumers, meal kits and connecting virtually.<br />

“It seemed as though the tougher things got, the<br />

more determined our partners became,” says Jones.<br />

Today, the wheels are turning again. The virtual<br />

world provides extra opportunities for partners<br />

around the world to interact with the brand.<br />

“While we can’t wait until we can hop on a plane<br />

and visit each other, virtual trainings have given<br />

our partners an opportunity to experience the<br />

brand without a 15-24 hour plane ride,” shares<br />

Jones. “It’s been extremely powerful.”<br />

Thanks to translators and Zoom features, the<br />

virtual experience can be made extra special with<br />

the instant translation that can happen for any<br />

partner, regardless of the language.<br />

With a little tenacity, it’s possible to thrive and<br />

connect. All it takes is a bit of ingenuity.<br />

CertifiedAngusBeef.com 23

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