Brand Update 2020
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Translation + Creation<br />
Transcreation is changing text to make its meaning<br />
culturally appropriate for a target market.<br />
The bulk of the international beef tonnage goes<br />
to Asia, Canada or Mexico. Today, the Certified<br />
Angus Beef ® brand logo has been transcreated<br />
from English to French for the Quebec province in<br />
Canada, Japanese with phonetic translation, and<br />
Simplified Mandarin for mainland China.<br />
“Transcreating our brand name and logo allows us<br />
to connect with consumers,” Charbine says. “Not<br />
one shoe size fits all and we have to be open to not<br />
only translating but creating a logo and marketing<br />
that fits their lifestyle.”<br />
Tuning In<br />
It was 6 a.m. in Ohio but 7 p.m. in Japan.<br />
Instagram was live with a chef partner, Fumio<br />
Yonezawa and influencer Kumkio Obinata took<br />
to the social channel to draw local customers to<br />
purchase Certified Angus Beef ® and cook with them<br />
from home.<br />
This wasn’t the only social interaction across the<br />
ocean. Partners in Taiwan, Asia, the Middle East and<br />
Latin America all took to Instagram to connect with<br />
their customers and the brand.<br />
“Our Latin America partners elevated the<br />
social connections through the pandemic,”<br />
says Charbine.<br />
A highlight for him was the first Spanish Instagram<br />
live with Alejandro Guiterrez, president of Sociedad<br />
Mexicana De Parrilleros. The virtual field trip went<br />
to a local HEB to pick out Certified Angus Beef ®<br />
product with the help of meat scientists from the<br />
brand to help answer questions.<br />
“We’ve seen a great shift into buying online with<br />
people being quarantined around the globe and<br />
countries shutting down,” shares Charbine. “The<br />
only thing that kept consumers connected was the<br />
web. Their shopping habits moved there too. This<br />
was an opportunity for the brand and our team to<br />
come and look at it holistically and say, ‘How can<br />
we elevate our digital approach?’”<br />
Business Evolves<br />
Adversity shines through challenging times.<br />
International partners embrace the business shift<br />
with open minds and creative hands.<br />
“It’s not about the pounds. It’s about seeing how<br />
our partners responded,” says Cody Jones, vice<br />
president of international for the brand. “The<br />
challenges we faced reminded us we work with the<br />
best global partners.”<br />
With a bit of tenacity and ingenuity, international<br />
partners embraced ecommerce and direct delivery<br />
to consumers, meal kits and connecting virtually.<br />
“It seemed as though the tougher things got, the<br />
more determined our partners became,” says Jones.<br />
Today, the wheels are turning again. The virtual<br />
world provides extra opportunities for partners<br />
around the world to interact with the brand.<br />
“While we can’t wait until we can hop on a plane<br />
and visit each other, virtual trainings have given<br />
our partners an opportunity to experience the<br />
brand without a 15-24 hour plane ride,” shares<br />
Jones. “It’s been extremely powerful.”<br />
Thanks to translators and Zoom features, the<br />
virtual experience can be made extra special with<br />
the instant translation that can happen for any<br />
partner, regardless of the language.<br />
With a little tenacity, it’s possible to thrive and<br />
connect. All it takes is a bit of ingenuity.<br />
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