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Never Lose a Customer Again: Turn Any Sale Into Lifelong Loyalty in 100 Days Book details Title: Never Lose a Customer Again: Turn Any Sale Into Lifelong Loyalty in 100 Days Author: Joey Coleman Pages: 224 Format: PDF / EPUB / MOBI Description Never Lose a Customer Again: Turn Any Sale Into Lifelong Loyalty in 100 Days, #DES# Links for download book Available formats: PDF / EPUB / MOBI Never Lose a Customer Again: Turn Any Sale Into Lifelong Loyalty in 100 Days By - Joey Coleman Never Lose a Customer Again: Turn Any Sale Into Lifelong Loyalty in 100 Days,#DES#
Never Lose a Customer Again: Turn Any Sale Into Lifelong Loyalty in 100 Days
Book details
Title: Never Lose a Customer Again: Turn Any Sale Into Lifelong Loyalty in 100 Days
Author: Joey Coleman
Pages: 224
Format: PDF / EPUB / MOBI
Description
Never Lose a Customer Again: Turn Any Sale Into Lifelong Loyalty in 100 Days, #DES#
Links for download book
Available formats: PDF / EPUB / MOBI
Never Lose a Customer Again: Turn Any Sale Into Lifelong Loyalty in 100 Days By - Joey Coleman
Never Lose a Customer Again: Turn Any Sale Into Lifelong Loyalty in 100 Days,#DES#
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<strong>Read</strong>.<strong>Onl<strong>in</strong>e</strong> <strong>Never</strong> <strong>Lose</strong> a <strong>Customer</strong> <strong>Aga<strong>in</strong></strong>: <strong>Turn</strong> <strong>Any</strong> <strong>Sale</strong><br />
<strong>Into</strong> <strong>Lifelong</strong> <strong>Loyalty</strong> <strong>in</strong> <strong>100</strong> <strong>Days</strong><br />
Author : Joey Coleman<br />
Author : Joey Coleman Pages : 368 pages Publisher : Portfolio Language : ISBN-10 : 0735220034<br />
ISBN-13 : 9780735220034
Book Descriptions :<br />
Award-w<strong>in</strong>n<strong>in</strong>g speaker and bus<strong>in</strong>ess consultant Joey Coleman teaches audiences and<br />
companies all over the world how to turn a one-time purchaser <strong>in</strong>to a lifelong customer. Coleman's<br />
theory of build<strong>in</strong>g customer loyalty isn't about focus<strong>in</strong>g on market<strong>in</strong>g or clos<strong>in</strong>g the sale: It's about<br />
the First <strong>100</strong> <strong>Days</strong>(R) after the sale and the <strong>in</strong>teractions the customer experiences.While new<br />
customers experience joy, euphoria, and excitement, these feel<strong>in</strong>gs quickly shift to fear, doubt,<br />
and uncerta<strong>in</strong>ty as buyer's remorse sets <strong>in</strong>. Across all <strong>in</strong>dustries, somewhere between 20%-70%<br />
of newly acquired customers will stop do<strong>in</strong>g bus<strong>in</strong>ess with a company with the first <strong>100</strong> days of<br />
be<strong>in</strong>g a new customer because they feel neglected <strong>in</strong> the early stages of customer onboard<strong>in</strong>g.In<br />
<strong>Never</strong> <strong>Lose</strong> a <strong>Customer</strong> <strong>Aga<strong>in</strong></strong>, Coleman offers a philosophy and methodology for dramatically<br />
<strong>in</strong>creas<strong>in</strong>g customer retention and as a result, the bottom l<strong>in</strong>e. He identifies eight dist<strong>in</strong>ct emotional<br />
phases customers go through <strong>in</strong> the <strong>100</strong> days
<strong>Never</strong> <strong>Lose</strong> a <strong>Customer</strong> <strong>Aga<strong>in</strong></strong>: <strong>Turn</strong> <strong>Any</strong> <strong>Sale</strong> <strong>Into</strong> <strong>Lifelong</strong><br />
<strong>Loyalty</strong> <strong>in</strong> <strong>100</strong> <strong>Days</strong>
Book Detail :<br />
●<br />
● Author : Joey Coleman<br />
● Pages : 368 pages<br />
● Publisher : Portfolio<br />
● Language :<br />
● ISBN-10 : 0735220034<br />
ISBN-13 : 9780735220034
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