m - Vueling
m - Vueling
m - Vueling
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<strong>Vueling</strong> continued delivering high punctuality and passenger<br />
recommendation levels<br />
100%<br />
90%<br />
80%<br />
70%<br />
60%<br />
50%<br />
40%<br />
Q1<br />
Source: <strong>Vueling</strong><br />
27<br />
On Time Performance Recommendation level<br />
92%<br />
2012<br />
2011<br />
88%<br />
Q2<br />
Delivered<br />
highest<br />
ever OTP<br />
84%<br />
OTP full year<br />
2012: 88.3%<br />
2011: 85.6%<br />
Q3<br />
90%<br />
Q4<br />
91.4%<br />
2011<br />
90.6%<br />
2012<br />
● <strong>Vueling</strong> achieved an<br />
OTP level of 88% in<br />
2012, a new record<br />
and +2.8pp over<br />
2011 levels<br />
● <strong>Vueling</strong> has<br />
consistently<br />
improved on time<br />
performance (OTP)<br />
during all this year<br />
● Recommendation<br />
level remained<br />
above 90%
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