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Daftar Pustaka<br />

Aaker, A David. 1991. Alih bahasa Ananda Aris, 1997, Manajemen Ekuitas<br />

Merek: memanfaatkan Nilai dari Suatu Merek, Spektrum Mitra<br />

Utama-Prentice Hall<br />

Aaker, A David. 1997. Ekuitas Merek. Edisi Indonesia. Jakarta : Mitra Utama<br />

Abdianto, Jimmi. 2009. Pengaruh Kualitas Layanan Terhadap Loyalitas<br />

Merek Pada Produk Sepeda Motor Merek Yamaha Di Kotamadya<br />

Yogyakarta. Universitas Satyawacana, Salatiga.Skripsi.<br />

Ahmad Zulva Adi. 2009. Analisis Pengaruh Kualitas Layanan Konsumen<br />

Terhadap Loyalitas Merek Coca-cola (Studi pada area <strong>pemasaran</strong> kota<br />

Salatiga School Channel). Skripsi.<br />

Anderson, E.W., Fornell, C. and Lehmann, D.R., 1994, “Customer satisfaction,<br />

market share, and profitability: findings from Sweden”, Journal of<br />

Marketing, July, pp. 53-66

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