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Teori Antrian

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• Rata-rata waktu menunggu dalam sistem<br />

1<br />

W = U − A<br />

• Rata-rata waktu antri<br />

A<br />

Wq = U ( U −<br />

A)<br />

• Proporsi waktu nganggur pelayan<br />

1 = 1 – R

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