We keep you covered as you play various roles in life - AIA

8
A Lady / A Elite Lady
CANCELLATION
14. Can AIA cancel my policy
No.
15. Can I cancel/surrender my policy
You may cancel your policy by giving a written notice to us. No cash value will be paid upon
cancellation of the policy.
CLAIMS
16. How do I make a claim
You need to complete the relevant claims forms which you can obtain from your AIA agent, by
calling the AIA Customer Service Hotline at 1300-88-1899 or visit any AIA branch. You will find a
list of AIA branches in Malaysia on the back of the policy contract.
17. How can I claim for the treatment benefit(s) upon diagnosis of female organ cancer
i) You can claim either “Breast Lumpectomy” or “Mastectomy and Breast Reconstructive
Surgery” upon diagnosis of Breast Cancer (Female Organ Cancer) provided you have not
made any prior claims for any of the Treatment Benefits.
ii) If you are diagnosed with Female Organ Cancer (except Breast Cancer), you can claim
“Female Reproductive Organ Surgery” provided you have not made any prior claims for any
of the Treatment Benefits.
Example 1:
Mrs. Lee, a finance manager at the age of 48, purchased A Lady rider with RM100,000 Sum
Assured (SA) on 2 June 2010.
Date Incidents Benefits Payable Amount (RM)
25 Jun 2010
Death of child and
undergoes psycho
therapy (Cost incurred
RM3,200).
Reimburse up to 3% of
SA (Max RM2,000)
2,000
13 Jan 2014
Diagnosis of
Carcinoma-in-situ (CIS)
of breast
100% of SA (Max
RM50,000)
50,000
17 Sep 2017*
Diagnosis of breast
cancer in both breasts
(Female Organ Cancer)
200% of SA - CIS Claim
200,000 - 50,000
= 150,000
Mastectomy of both
breasts
25% of SA
(Max RM 25,000)
25,000
Breast Reconstructive
Surgery of both breasts
35% of SA
(Max RM 35,000)
35,000
Total amount of benefit payable 262.0% 262,000
* While the Policy is still in force. The rider will terminate upon payment of the claims.