AirAsia Insure Travel Insurance Protection – Return Plan

has also paid for the insurance cover simultaneously with the
purchase of an AirAsia Berhad Air Ticket.
„Insured Person” refers to an Insured AirAsia Guest whom an Air Ticket has been
purchased and who has been issued with an AirAsia Insure Travel
Protection – Return Plan Certificate of Insurance for that scheduled
flight(s).
“Infant”
refers to an Insured Person, who is between the age of 9 days and
2 years, and who is accompanied to travel under a ticket issued
under the regulations of AirAsia Berhad travel. A covered named
Infant receives coverage under the “Personal Accident Benefit” only
and coverage is limited to 10% of the Benefit Amount.
“Pandemic” means an outbreak of infectious disease, which meets the following
criteria set by World Health Organization (WHO, that spreads
through population across a large region or worldwide.
“Physician”
“Pre-Existing
Condition”
Reasonable and
Customary
Charges”
(i) Emergence of a disease new to a population.
(ii) Agents infect humans, causing serious illness.
(iii) Agents spread easily and sustainably among humans.
means a doctor of medicine or a doctor of osteopathy licensed to
render medical services or perform Surgery in accordance with the
laws of the jurisdiction where such professional services are
performed, however, such definition will exclude chiropractors and
physiotherapists. Furthermore, the consulting physician cannot be a
Insured Person, the Insured Person‟s spouse, a person booked to
accompany the Insured Person on the Flight, or an immediate
Family Member of the Insured Person.
refers to any sickness, disease or other abnormal medical condition
of the Insured Person or an Immediate Family Member of the
Insured Person which in the 90 day period preceding purchase of
Air Ticket(s):-
(a) first manifested itself, worsened, became acute or exhibited
symptoms which would have caused an ordinarily prudent
person to seek diagnosis, care or treatment; or
(b) is under treatment by a Physician or where treatment has
already been recommended by a Physician; or
(c) required the taking of prescribed drugs or medicine
means an expenses which is charged for medical/hospital
treatment, supplies or services medically necessary to treat the
Insured Person‟s condition; it should not exceed the usual level of
charges for similar treatment, supplies or medical services in the
locality where the expense is incurred; and should not include
charges that would not have been make if no insurance was
procured.