Samsung SCX-4824FN - SyncThru 5.0 Guide_6.68 MB, pdf, ENGLISH, MULTI LANGUAGE

SyncThruAdmin 5
▌ Admin Guide

Copyright
© 2009 Samsung Electronics Co., Ltd. All rights reserved.
This admin guide is provided for information purposes only. All information included herein is subject to change without any
notice.
Samsung Electronics is not responsible for any direct or indirect damages, arising from or related to use of this admin
guide.
• SyncThru is a trademark of Samsung Electronics Co., Ltd
• Samsung and Samsung logo are trademarks of Samsung Electronics Co., Ltd.
• Microsoft, Windows, Internet Explorer and Windows Vista are either registered trademarks or trademarks of Microsoft
Corporation in the United States and other countries.
• All other brand, product and company names herein may be the trademarks of their respective owners.
REV. 1.01
Copyright_ 2

Contents
COPYRIGHT/2
CONTENTS/3
HOW TO USE THIS GUIDE
INTRODUCTION
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Benefits of using SyncThru Admin 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Features of SyncThru Admin 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Main features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Additional Plug-in features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
What’s improved? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
New features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Improved features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Layout of SyncThru Admin 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Page overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Site navigation bar overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Icon overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Tips for using SyncThru Admin 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Layout related tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
System related tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Other tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
GETTING STARTED
Installation requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Network requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Printing and imaging devices requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Installing SyncThru Admin 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Data from SyncThru 4.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Uninstalling SyncThru Admin 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Upgrading SyncThru Admin 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Installing SyncThru Admin 5 Plug-ins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Uninstalling SyncThru Admin 5 Plug-ins . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
DASHBOARD
DEVICES
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Dashboard tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Dashboard widgets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Configuring Dashboard widgets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Dashboard Settings tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
First Page Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Widgets Refresh Time Interval . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Enable Group Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Examples of practical usage of Dashboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
I am an accountant. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
I am a system manager/I am a technician. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Group / List overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Contents_ 3

Contents
Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Group Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Discovery overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Discovery Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Discovery History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Usage example . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Configuration overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Configuration Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Configuration History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Related settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Example of practical Configuration usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Firmware overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Firmware Upgrade Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Firmware Upgrade History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
File Storage overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
File storage settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
File Storage History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Related settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Example of a practical File Storage usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
ANALYSIS & REPORTS
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Analysis & Report categories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Analysis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Analyzing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Report settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Report history . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Report Samples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
SETTINGS
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
User Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
User Accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
User Roles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
SyncThru Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
SyncThru Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
HTTP Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Email settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Database . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
SyncThru Discovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Log Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
LDAP Servers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Device Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Connection Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Blocked Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Discovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Alerts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Alert Notifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Alert data gathering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Firmware Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Unconfigured Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Filestorage Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
TROUBLESHOOTING
Common errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Contents_ 4

Contents
Cannot access SyncThru Admin 5 from a browser. . . . . . . . . . . . . . . . . . . . . 80
Cannot find some network-connected devices . . . . . . . . . . . . . . . . . . . . . . . . . 80
Unable to find locally connected devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Incorrect device status appears . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Device status for locally connected device is not displayed . . . . . . . . . . . . . . . 81
Uploading and updating firmware is taking too long . . . . . . . . . . . . . . . . . . . . . 81
When a device is selected in the File Storage menu, the files list(font/ macro/ form)
is not displayed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
When uploading files into the specified devices, even though files are uploaded successfully,
the result always says failed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Configuration History always says "Failed" . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Understanding error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Brief description of meanings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Detailed description of meanings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
FREQUENTLY ASKED QUESTIONS
FAQ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
How do I access SyncThru Web Admin Service after installing? . . . . . . . . . . . 87
Is Window XP Service Pack 2 supported by SyncThru Admin 5? . . . . . . . . . 87
Where can I get the version information for SyncThru Admin 5? . . . . . . . . . . 87
Is there any way to speed up device discovery time? . . . . . . . . . . . . . . . . . . . . 87
What is the purpose of group management? . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
What is the SyncThru Admin 5 Plug-in and how can I use it? . . . . . . . . . . . . 88
Can I downgrade from current SyncThru Admin 5 to a previous version with the
same database? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
How do I contact the Samsung printer service for questions about SyncThru
Admin 5? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
DATA REFERENCE
MIB reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Generic support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
SyncThru Admin 5 supported devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Samsung private MIB . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Data matrix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Data vs. Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Collecting data from devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Role reference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Role assignment help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
What does the....do? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
SECURITY REFERENCE
SSL communication (HTTPS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
User authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
SNMPv3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
User credentials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
OPENSOURCE INFORMATION
The Apache Software License, Version 1.1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Apache License, Version 2.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
JDOM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
BSD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Boost Software License 1.0 (BSL1.0) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
COMMON DEVELOPMENT AND DISTRIBUTION LICENSE (CDDL) Version 1.0 96
GNU LESSER GENERAL PUBLIC LICENSE . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
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Contents
Preamble . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
TERMS AND CONDITIONS FOR COPYING, DISTRIBUTION AND MODIFICA-
TION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
NO WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
How to Apply These Terms to Your New Libraries . . . . . . . . . . . . . . . . . . . . . 102
GNU LESSER GENERAL PUBLIC LICENSE . . . . . . . . . . . . . . . . . . . . . . . . . 103
MIT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
GLOSSARY/105
INDEX/109
Contents_ 6

1.How to use this guide
The SyncThru Admin 5 Admin Guide is intended to be used to install and setup the SyncThru
Admin 5 on a network server and client systems. To assist you in acclimating to the SyncThru
Admin 5 environment, this guide provides instructional screen images, situational examples,
easy-to-read tables of features, and step-by-step instructions. The chapters of this guide are
arranged according to the page view, moving from left to right. Each tab’s and sub-menu’s
functionality and screen layout is described in detail to ensure a complete understanding of the
environment. Following many of the sections, you will find practical examples to illustrate how to
best use SyncThru Admin 5 to service all of your managing and monitoring needs.
Intended audience
The expected user for this guide is a network administrator with an understanding of:
• The network printing environment
• Network protocols – subnets, security features, addresses
• Windows operating systems on server and client computers
• SNMP and SNMPv3 monitoring
• LDAP
Terminology used in this guide
The following terms are used throughout this guide in examples, instructions, and descriptions:
TERM
MEANING
Page Refers to the currently displayed screen in SyncThru Admin 5.
Panels
Are the Page divisions that will change based on what Tab you select.
Panels can be resized and opened/closed to suit your layout
preferences.
Tabs
Refer to the navigational devices located at the top of the SyncThru
Admin 5 page.
Menu
Refers to the list of options that appear after clicking on a Tab.
Item
Refers to the monitoring features available on the Dashboard page.
Acronyms
The following acronyms are used throughout this guide in examples, instructions, and descriptions:
ACRONYMS
DBMS
IP
JAC
HTTP
HTTPS
SMTP
MFP
SLP
S/N
SNMP
MEANING
Data Base Management System
Internet Protocol
Job Accounting
Hypertext Transfer Protocol
Secure Hypertext Transfer Protocol
Simple Mail Transfer Protocol
Multi-Functional Peripheral/Multi-Functional Printer
Service Location Protocol
Serial Number
Simple Network Management Protocol
Glossary
(See "Glossary" on page 105).
How to use this guide_ 7

Reference material
SyncThru Admin 5 software
http://solution.samsungprinter.com
Updates and Plug-ins
http://solution.samsungprinter.com
Help
Click the Help in site navigation bar at the top right corner of the SyncThru Admin 5 page.
Product support information
Contact Samsung’s printer service
http://www.samsungprinter.com
How to use this guide_ 8

1.Introduction
This chapter gives you an overview of SyncThru Admin 5 including major features and benefits.
This chapter includes:
• Overview
• Benefits of using SyncThru Admin 5
• Features of SyncThru Admin 5
• What’s improved?
• Layout of SyncThru Admin 5
• Tips for using SyncThru Admin 5
Overview
SyncThru Admin 5 is a web-based managing and monitoring application which helps you to discover, configure,
manage, monitor and report on any type of SNMP-compliant printing and imaging devices without leaving your desk.
There are four main menus that will help you manage your devices: Dashboard, Devices, Analysis&Reports and
Settings. For easy management, you can add device status related items to Dashboard and see them all on one page.
The Devices menu has sub-menus that you can use to manage and configure devices. The Analysis&Reports menu, as
you can guess, provides analyzing and reporting features. The Settings menu is populated with all the menus and
features in SyncThru Admin 5. All of the menus and features in SyncThru Admin 5 operate based on the settings set in
the Settings menu. You can improve your organization’s device management system with these menus and features.
You can also add additional Plug-ins to SyncThru Admin 5 to broaden and enjoy more helpful and time-saving features.
More Plug-ins will be provided in the future.
If you have installed SyncThru Web Admin Service 4.x, you can import data to SyncThru Admin 5 (See
"Installing SyncThru Admin 5" on page 18).
Benefits of using SyncThru Admin 5
With SyncThru Admin 5, you can increases business productivity.
With SyncThru Admin 5 you can:
• easily monitor devices. SyncThru Admin 5 provides features like Dashboard and Device List to help you check the
device status with just one click.
• easily manage devices. With the grouping feature, you can manage the devices in groups or individually.
• print analyzed data reports.
• add additional Plug-ins which will provide you with more useful features.
Introduction_ 9

Features of SyncThru Admin 5
Main features
FEATURE
Dashboard
Analysis and Report
Device Configuration
Firmware Upgrade
File Storage Management
Alert Management
Troubleshooting
Security
User Role Management
DESCRIPTION
Dashboard works as both short-cuts and favorites. You can add items you need into
the Dashboard and access them easily (See "Dashboard" on page 23).
SyncThru Admin 5 provides reporting capabilities for devices. You can create,
display and send reports on statuses, usage, alerts, consumables, assets, and
accounting information (See "Analysis & Reports" on page 61).
SyncThru Admin 5 provides the ability to configure the device’s settings with SNMP
protocol (See "Configuration overview" on page 41).
SyncThru Admin 5 provides the functionality of remotely updating the firmware on
Samsung devices (See "Firmware overview" on page 54).
SyncThruAdmin 5 provides the ability to manage files like fonts, forms, and macros in
the devices with File Storage function (See "File Storage overview" on page 57).
SyncThru Admin 5 provides alert functionality. You can change the options for alerts
(See "Alerts" on page 77, "Alert Notifications" on page 77).
SyncThru Admin 5 provides remote troubleshooting. You can remotely restart or print
test pages (See "System" on page 43, "Device information" on page 34).
SyncThru Admin 5 provides features for security (See "Security reference" on
page 92).
SyncThru Admin 5 can assign users to user roles. A role is a set of permissions for
SyncThru Admin 5 features (See "User Roles" on page 71).
Additional Plug-in features
FEATURE
Driver Management
Job Accounting
Device Map
DESCRIPTION
SyncThru Admin 5 Driver Management offers basic functionality for managing
drivers, remote-installing, and configuring drivers into remote computers
SyncThru Admin 5 Job Accounting offers basic accounting functions to reduce
printing cost and waste.
SyncThru Admin 5 Device Map offers a graphic map of where devices are located.
You can create, modify and delete your own device map.
What’s improved?
SyncThru Admin 5 has improved features from SyncThru Web Admin Service 4.x.
New features
FEATURE
Powerful monitoring
Proactive management
Active Tasks
Dashboard
Device configuration
DESCRIPTION
SyncThru Admin 5 has improved device monitoring features. There are many ways to
see devices’ statuses (See "Dashboard" on page 23, "Main Device List" on page 30 and
more).
SyncThru Admin 5 provides features like alert notification, reports, etc. to manage the
devices and check their statuses. You can also receive the notifications via email (See
"Alert Notifications" on page 77, "Report settings" on page 64).
SyncThru Admin 5 provides active tasks list. With this list, you can see all the active tasks
in SyncThru Admin 5 with details (See "Site navigation bar overview" on page 12).
SyncThru Admin 5 has a new menu called Dashboard. Dashboard is useful for both
monitoring and managing devices (See "Dashboard" on page 23).
SyncThru Admin 5 provides many ways to configure devices including the Configuration
menu, which you can use to configure devices with various features (See "Configuration
overview" on page 41).
Introduction_ 10

FEATURE
DESCRIPTION
LDAP/Domain users
management
External database
management system
support
History management
Analysis & Reports
Alert notification
Troubleshooting
operations
SyncThru Admin 5 can manage LDAP/Domain users as well as local users (See "User
Management" on page 70).
SyncThru Admin 5 supports an external database management system. For now, only
Microsoft SQL sever is supported (See "Installing SyncThru Admin 5" on page 18).
SyncThru Admin 5 keeps a record of tasks done or to be done in the history tab. For most
of the menus, there is a history tab (See "Discovery History" on page 39).
SyncThru Admin 5 provides analysis and reporting functions (See "Analysis & Reports"
on page 61).
SyncThru Admin 5 provides an alert notification feature. If you set this feature, you can
received notifications via email (See "Alert Notifications" on page 77).
SyncThru Admin 5 provides remote troubleshooting. You can remotely restart or print test
pages (See "System" on page 43, "Device information" on page 34).
Single Sign-On (SSO) SyncThru Admin 5 supports Single Sign-On (SSO) (See "Authentication" on page 73).
User roles and
permissions
SyncThru admin server
discovery
Automatic grouping
Customized grouping
with options
Customized filtering
Searching
Drag-and-drop function
SyncThru Admin 5 allows you to assign roles and permissions to each user/group for
using a device (See "User Roles" on page 71).
SyncThru Admin 5 allows you to monitor who’s managing the devices (See "SyncThru
Discovery" on page 75).
SyncThru Admin 5 provides two automatic groups to help you manage devices (See
"Automatic groups" on page 30).
SyncThruTM Admin 5 supports customized grouping with options like criteria (See
"Customized groups" on page 29).
SyncThru Admin 5 provides customized filtering in the Device List panel. You can filter
the information you want to see (See "Main Device List" on page 30).
SyncThru Admin 5 provides a searching feature in the Device List panel. You can find
the device you want quickly (See "Main Device List" on page 30).
SyncThru Admin 5 provides drag-and-drop functionality. You can move groups/devices
easily (See "Drag-and-drop" on page 15).
Migration
SyncThru Admin 5 provides a migration feature. If you have installed SyncThru Web
Admin Service 4, you can import data to SyncThru Admin 5 (See "Installing SyncThru
Admin 5 Plug-ins" on page 22).
Log messages SyncThru Admin 5 keeps all log messages (See "Log Messages" on page 75).
Improved features
The following SyncThru Web Admin Service 4.x Plug-ins are now main features of SyncThru Admin 5:
• Device discovery : Various discovery methods are now supported (See "Discovery methods" on page 37).
• Device cloning Plug-in : The device configuration menu replaces this feature (See "Configuration overview" on
page 41).
• File storage Plug-in : File storage is now one of the main menus (See "File Storage overview" on page 57).
• Local device discovery Plug-in : SyncThru Admin 5 manages network-connected devices and locally-connected
devices as a single list. You can see local device discovery from the device discovery part (See "Discovery overview"
on page 36).
• Report generator Plug-in : The Analysis & Reports menu and the Dashboard menu replace this feature.
SyncThru Admin 5 strengthens reporting functionality by applying instant reporting concepts and adding useful
reports (See "Analysis & Reports" on page 61, "Dashboard" on page 23).
Introduction_ 11

Layout of SyncThru Admin 5
Page overview
1
2
3
4
Site navigation bar
Main menus
Sub-menus
Tabs
Layout style depends on the menu selected.
Includes Language Selection, Active Tasks, Help and Site Map (See "Site
navigation bar overview" on page 12).
Includes four main menus Dashboard, Devices, Analysis&Reports and Settings.
If you add Plug-ins, additional menus will appear.
Includes sub-menus of the menus. Sub-menus vary depending on the menu
selected.
Includes tab menus of the menus and sub-menus. Tab menus vary depending on the
menu and sub-menu selected.
Site navigation bar overview
The following are menus that help you use the SyncThru Admin 5 browser.
1 Language selection You can select the display language from the drop-down list.
2
Active Tasks You can see the details for all the active tasks in the SyncThru Admin 5.
With the active task list, you can:
• view all the active tasks, including detail information such as Name, Status, Start
Time and Hyperlink.
• resume a specific task(s) by clicking the Resume button on the top left.
• pause a specific task(s) by clicking the Pause button on the top left.
• stop the specific task(s) by clicking the Stop button on the top left.
Introduction_ 12

3
Help
Icon overview
The following table shows icons used in SyncThru Admin 5 and their meanings:
Panel icons
SyncThru Admin 5 provides help. If you click this, a help window pops up and you
can find the information by typing in the keyword or using a book-mark.
4 Site Map Shows the structure of menus in the SyncThru Admin 5.
ICON NAME DESCRIPTION
Refresh
Modify
Close
Fold:up-down
Unfold:up-down
Fold:side-side
Unfold:side-side
Refresh the information in the panel with this button.
Modify the related settings with this button.
Close the panel.
Fold the panel up or down to hide it.
Unfold the panel up or down to show it again.
Fold the panel from side-to-side.
Unfold the panel from side-to-side.
Device status icon
ICON NAME DESCRIPTION
Normal.
Warning.
Error.
Disconnected.
Local
New
Device is on-line and working fine.
Device is in a state where an error might occur in the future. For
example, it might be in toner low status, which may lead to toner
empty status.
Device has an error(s).
Device is disconnected.
Device is locally connected.
Device is newly discovered.
Group icon
ICON
DESCRIPTION
Add groups.
Delete groups.
Modify groups.
Automatically created groups. You cannot change automatic groups (See "Automatic
groups" on page 30).
Create groups with options. (See "Customized groups" on page 29.)
Introduction_ 13

Device List icon
ICON
DESCRIPTION
Adds devices to the Device List (See "Adding a device" on page 34).
Deletes devices in the Device List (See "Deleting devices" on page 34).
Modifies the device configuration in the Unconfigured Devices (See "Unconfigured
Devices" on page 79).
Pop-up window icon
ICON NAME DESCRIPTION
Success A job has started without an error.
Information
Shows additional information about your job.
Warning
The job you requested might cause an error. Warning has a lower
severity level than Error. In addition, some Warnings have their own
error codes. If you get a Warning with the error code, you can see the
warning in detail (See "Understanding error codes" on page 82).
Error A job has an error. If there’s a error code, you can see the error in
detail (See "Understanding error codes" on page 82) .
History
The following icons only appear when you schedule a job:
ICON
DESCRIPTION
Instant Running -Starts job instantly.
Instant Finished -Job completed.
Scheduled Waiting -Waiting for the scheduled time to start a job.
Scheduled Running -Running a scheduled job.
Scheduled Finish -Job is completed and is not being run any longer.
Introduction_ 14

Tips for using SyncThru Admin 5
Layout related tips
Drag-and-drop
SyncThru Admin 5 provides drag-and-drop functionality. When you want to add a device(s) to a group, you can
select the device(s) you want and drag-and-drop it into a specific group. Drag-and-drop functionality allows you to copy
multiple devices easily. It also shows warning icons where devices cannot be added.
Page navigation
SyncThru Admin 5 has a convenient and easy-to-use page and panel navigation system. At the bottom of any list, as
shown below, there’s a page navigation tool bar. You can move to any page by changing the page number and display
more records in a page by changing the Items per Page option. Page navigation is designed to help you move around
the list comfortably and to display the list as you like.
Resizing panels
You can resize the panel if there is a mark. Place the cursor on the mark and resize the panel by dragging when
the cursor changes. SyncThru Admin 5 stores layout related changes for the next time you use.
Column header
For every column header, there’s a hidden arrow. The arrow appears when you place the mouse cursor over the
column. You can use it to sort items (See "Sorting" on page 33) or choose which columns to display by selecting
Custom.
Expanding panels
You can expand folded panels by clicking the
button on the panel header. Or close opened panels by clicking
.
Introduction_ 15

System related tips
Starting and stopping SyncThru Admin 5 service
SyncThru Admin 5 starts automatically every time the computer you installed SyncThru Admin 5 onto boots up. If
you want to stop and start SyncThru Admin 5 manually, follow the steps below:
If the database is PostgreSQL, then there will be one more service (SyncThru 5 Database) needs to stop/start.
To stop SyncThru Admin 5
1. From the Windows Start menu, click Control Panel > Administrative Tools > Services.
2. Select SyncThru 5.0 management application from the list
3. Click Stop.
To start SyncThru Admin 5
1. From the Windows Start menu, click Control Panel > Administrative Tools > Services.
2. Select SyncThru 5.0 management application from the list
3. Click Start.
Backing up and restoring the database
SyncThru Admin 5 provides database restoration and backing up functions if you are using PostgreSQL. Backup
and restore scripts are in the SyncThru Admin 5 install directory (usually, at C:\Program Files\Samsung Network
Printer Utilities\SyncThru Admin 5\postgresql).
Opening SyncThru Admin 5
There are two ways to open SyncThru Admin 5. You can open SyncThru Admin 5 by typing an address in a web
browser or from the Start menu. See the FAQ chapter for more information (See "How do I access SyncThru Web
Admin Service after installing?" on page 87).
From a web browser
Type in one of the following addresses:
• http://server_name.domain:port_number
• http://ip_address:port_number
• “server_name.domain” is the hostname of the SyncThru Admin 5 host machine.
• “ip_address” is the IP address of the machine where SyncThru Admin 5 is installed.
• “port_number” is the port number that you entered during the installation.
From the Start menu
From the Start menu, click Program > Samsung Network Printer Utilities > SyncThru Admin 5 > SyncThru
Admin 5.
OK vs. Apply button
After configuration, you have two choices to save the settings: OK and Apply buttons.
• OK : Clicking OK applies the changes and closes the window or moves to another page where the changes are
affected. Click this button when you are done making changes. It will commit changes to the database.
• Apply : Clicking Apply applies the changes, but does not close the current window or move to another page. Click
this button when you want to do other jobs within the current page.
Other tips
Support site
• To download SyncThru Admin 5, go to http://solution.samsungprinter.com.
Introduction_ 16

2.Getting started
This chapter gives you instructions for installing SyncThru Admin 5.
This chapter includes:
• Installation requirements
• Installing SyncThru Admin 5
• Uninstalling SyncThru Admin 5
• Upgrading SyncThru Admin 5
• Installing SyncThru Admin 5 Plug-ins
• Uninstalling SyncThru Admin 5 Plug-ins
Installation requirements
System requirements
ITEMS SERVER SYSTEM REQUIREMENTS CLIENT SYSTEM REQUIREMENTS
Hardware • Pentinum III processor 1.0 GHz or faster
• 1 GB RAM
• 1 GB free disk space for application
• For thousands of devices:
Pentium 4 processor, 2GHz or faster, 2 GB of
RAM or more, and a seperated server with
SQL server installed are highly recommended.
20 GB free disk space is recommended for
SQL Server
Client computers do not require any software to
be installed. To work with SyncThru Admin 5, a
web browser that SyncThru Admin 5 supports
must be installed on the client computers.
Operating
system
• MIB information (See "MIB reference" on page 89).
• SyncThru Admin 5 can manage 5000 devices without any loss of performance. If you manage more than 5000
devices, SyncThru Admin 5 may perform slower.
Network requirements
Network interface:
Ethernet 10/100 Base-TX
• Windows 2000
• Windows XP Pro
• Windows XP Pro x64
• Windows 2003 Server
• Windows Vista (Enterprise Edition/Business
Edition/Ultimate Edition)
• Windows Vista x64 (Enterprise Edition/
Business Edition/Ultimate Edition)
Database • PostgreSQL included in application installation
• MS SQL server 2005
Network protocols
TCP/IP (compatible with IPv6)
• Device communication : SNMP, SNMPv3, HTTP
• SyncThru Admin 5 server & client communication : HTTP, HTTPS
Any operating system with a supported browser
installed.
Resolution N/A • 1280 x 1024 or higher resolution are highly
recommended.
• 1400 x 900 or higher resolution (wide screen)
are highly recommended.
Browsers • Microsoft Internet Explorer 6.0 or higher
• Mozilla Firefox 2.0 or higher
• Safari 3.0 or higher
• Chrome 1.0 or higher
N/A
Getting started_ 17

Ports
SyncThru Admin 5 listens on several ports and opens some ports for specific features. The following table shows you the
port information used by SyncThru Admin 5:
PORT TYPE DESCRIPTION
161 UDP SNMP IP broadcast discovery and agent listening port.
162 UDP Traps listening port.
8080 TCP HTTP default port.
8081 TCP HTTPS default port.
427 UDP SLP multicast discovery.
5353 UDP mDNS discovery.
5432 TCP PostgreSQL port.
9100 TCP File Storage.
Printing and imaging devices requirements
Refer to the MIB information (See "MIB reference" on page 89).
Installing SyncThru Admin 5
When you install SyncThru Admin 5, you need to check the recommended minimum requirements for your system (See
"Installation requirements" on page 17).
1. Go to the local or network location where you downloaded the Samsung SyncThru Admin 5 EXE file.
You can also download it at http://solution.samsungprinter.com.
2. Run the EXE file.
3. Select the language you want to use.
4. Read the license information and click I Agree to continue installation.
Getting started_ 18

5. Choose the destination path for installation and click Next.
The default destination path is “C:\Program Files\Samsung Network Printer Utilities\SyncThru Web Admin
Service 5”. Click Browse to change the destination path. (C:\ stands for the drive where the OS is installed.)
6. Select the Database server you are using and click Next.
• If you select Microsoft SQL Server, you need to type in the server information. Fill in the information and
click Next.
- Server Address and Port. This is your SQL Server address and port number. Microsoft SQL Server uses
1433 port as a default.
- Database Name. This is your database name.
- User Name and Password. This is your account for the existing SQL Server. This account must have
system administrative rights.
- Test Connection button. You can check to see if the settings are correct by clicking this button.
- Create database. If you want to create a database, check this option.
• If SyncThru Web Admin Service 4.0 is already installed on your PC, the following window appears, check
Import data from SyncThru 4.0.
Getting started_ 19

You can see details for imported data (See "Data from SyncThru 4.0" on page 20).
7. Type in the port number for the web server and, if necessary, check the options below then click Install.
• Windows Firewall is a personal firewall, included in the Microsoft’s Windows XP or higher OS version. If
your firewall is enabled, you need to add the ports SyncThru Admin 5 uses to Windows Firewall
Exceptions . Otherwise, you cannot use SyncThru Admin 5 properly. Check Add exception rule to the
Windows firewall option to add the ports SyncThru Admin 5 uses to Firewall Exceptions automatically
(See "Is Window XP Service Pack 2 supported by SyncThru Admin 5?" on page 87).
• If you enable authentication, you need to configure a password for admin account.
8. When the installation is finished, click Close.
Data from SyncThru 4.0
Imported data
• Device : IP Address, Serial Number, MAC Address, Location
• Group : Group Name, Group Description, Device members of each group
• Discovery Schedule
• File Storage Files (Font, Form and Macro files)
• Firmware Files
• Reports
- Alert > Alert History Log : this will be included in all historical alerts and reports (Alerts Severity Summary,
Alert Average Recovery Time, Alert Full History, Most Frequent Alerts and Device Availability).
- Usage Count > Print/Copy/Fax/Scan By Period, Usage Count By Period, Color/Mono By Period,
Simplex/Duplex By Period, Paper Size By Period : these will be included in Analysis & Reports >
Analysis > Analysis Type > Detailed Usage.
- Total Pages > Device Counter : this will be included in the Analysis & Reports menu > Analysis >
Analysis Type > Total Usage, Peak Usage and the Group Summary chart on the main Device List.
• SMTP Server Configuration
Not imported data
• Device : Device properties (e.g. Model Name, Device Name, Toner Status, Page Counts and Page Counts since
power on) will be collected periodically).
Getting started_ 20

• Discovery History
• Reports
- Device Management > Device Info Summary
- Device Management > Current Device List
- Device Management > Device Discovery History
- Device Management > F/W Upgrade History
- Consumables > Consumables Information
- Consumables > Low Toner/No Toner
- Alert > History Trend
- Report Template
- Report Scheduling
• Settings : User Information (Credentials are encrypted data. Therefore migration cannot be supported due to
security.)
• File Storage Operation Results
• Device Cloning : Cloning Files, Cloning Results
Uninstalling SyncThru Admin 5
If you want to uninstall SyncThru Admin 5, follow the steps below:
1. From the Windows Start menu, click Control Panel > Add/Remove Programs.
2. Select SyncThru Admin 5 and click Remove.
If you want to remove the SyncThru local database file including device information, click the checkbox for ‘Delete all
database files’.
Or, you can use SyncThru Admin 5’s included uninstaller.
From the Windows Start menu, click Program > Samsung Network Printer Utilities > SyncThru Admin 5 >
Uninstall SyncThru Admin 5.
Upgrading SyncThru Admin 5
Samsung provides new features and enhancements for SyncThru Admin 5 periodically. If you want to upgrade your
SyncThru Admin 5, follow the steps below.
1. Go to the local or network location where you downloaded the Samsung SyncThru Admin 5 EXE file.
You can also download it at http://solution.samsungprinter.com.
2. Run the EXE file.
3. Select the language you want to use.
4. Read the license information and click I Agree to continue installation.
Getting started_ 21

5. Check Installed version and Upgrade version. If the upgrade version is higher, click Next to start upgrading.
If you don’t want to upgrade, click Cancel.
If you want to change the basic settings for the DB and HTTP server, check Change DB and HTTP
settings.You can configure DB and HTTP settings including authentication from the next page.
6. When the upgrade is finished, click Close.
Installing SyncThru Admin 5 Plug-ins
When you install SyncThru Admin 5 plug-ins, you need to check the recommended minimum requirements for your
system (See "Installation requirements" on page 17).
• You can install additional Plug-ins without stopping and restarting the server.
• You can download the Plug-in files at http://solution.samsungprinter.com.
1. Install SyncThru Admin 5 (See "Installing SyncThru Admin 5" on page 18).
2. Open SyncThru Admin 5 with a web browser.
3. From SyncThru Admin 5, click Settings menu > Settings > SyncThru Management > SyncThru Update.
4. Click the button in the SyncThru Update panel.
5. Upload the plug-in file you have downloaded.
You can see the page is reloaded and the new plug-in menu is added.
Uninstalling SyncThru Admin 5 Plug-ins
If you want to uninstall a SyncThru Admin 5 plug-in, follow the steps below.
1. Open the SyncThru Admin 5 with a web browser.
2. From SyncThru Admin 5, click Settings menu > Settings > SyncThru Management > SyncThru Update.
3. Select the plug-in you want to uninstall.
4. Click the button in the SyncThru Update panel.
You can see the page is reloaded and the plug-in menu has disappeared.
Getting started_ 22

3.Dashboard
This chapter explains what Dashboard is and how to use it. You can monitor the devices with
SyncThru Admin 5 Dashboard.
This chapter includes:
• Overview
• Dashboard tab
• Dashboard Settings tab
• Examples of practical usage of Dashboard
Overview
SyncThru Admin 5 Dashboard will help you manage your printing environment better than before.
Dashboard has two tab menus, Dashboard and Dashboard Settings .
On the Dashboard tab menu, you can add widgets you often use and check the widgets on the same page. It also works
as a shortcut, you can move to a related menu by clicking the information you want on the Dashboard when appears.
The Dashboard Settings tab menu is where you can set the options for the Dashboard tab menu.
You can configure Dashboard for your preferences. Each widget provides additional options such as group selection,
which can support various widgets for multiple groups.
Dashboard_ 23

Dashboard tab
Dashboard widgets
SyncThru Admin 5 provides various Dashboard widgets for monitoring your printing environment. New widgets can be
added with future versions of SyncThru Admin 5.
These widgets can help you work more efficiently. For example, if you are a special manager for Group A and you want to
see consumables information for all of Group A's devices only, you can add a Consumables Status widget for both
criterion and check the information on the same page.
In addition, each widget gives you detailed information using a link to the related report or the devices list. For example,
you can add a Device Status widget into Dashboard and see that 5 devices are in error status. You can check which
device is in the error status by clicking the Dashboard widget.
NO. NAME DESCRIPTION
1
2
Device Status
Disconnected Device Status
The Device Status widget shows statuses of devices on the device list. The
widget is connected to the Device List by the selection of a device group and
filtered for Device Status. For example, if you click the portion of error,
SyncThru Admin 5 lets you move to the devices list with error status. You
can check details from the Device List.
Disconnected Device Status widget shows how many devices are in
disconnected status grouped by time period. For example, if you click and
select “more than 1 month,” SyncThru Admin 5 lets you move to the
devices list filtered with that period. This widget is useful for checking which
devices have not been turned on and assume that those devices have not
been in use or out of order.
Available options are:
• Period: Less than 1 week, 1~2 weeks, 2 weeks ~ 1 month and More than
1 month
Dashboard_ 24

NO. NAME DESCRIPTION
3
4
5
6
Unresolved Error Devices
Consumables Status
Usage Status
Current Alerts
The widget order of the Dashboard may differ depending on which widget the user has added first.
Configuring Dashboard widgets
Adding a Dashboard widget
1. From SyncThru Admin 5, click the Dashboard menu > Dashboard.
2. Click on the upper right corner of the Dashboard tab.
Add Widget window appears.
3. Select the widget you want to add from the drop-down list.
4. Click OK/Apply. Then you can see additional window for setting of the selected widget.
5. Configure the options you want to use for the widget.
6. Click OK/Apply.
Modifying a Dashboard widget
1. From SyncThru Admin 5, click the Dashboard menu > Dashboard.
2. Click the modify icon on the header of the Dashboard widget.
Settings of “xxx” window appears. (xxx is the name of the widget you select.)
3. Click the Select button.
4. Select the group you want and click OK.
5. Click OK/Apply.
Basically, each widget has an option for selecting group. So, you can customize widgets with multiple groups.
In addition, some of widgets have additional options such as Periods, or Type, which can help you to make
various widgets.
Deleting a Dashboard widget
Click the delete icon on the header of the Dashboard widget.
Unresolved Error Devices widget shows how many devices are in error
status grouped by time period. This widget is useful for checking devices
which have not been fixed for some time and assume that those devices
have been out of order.
This widget includes only Critical errors. So if you click any part of this
Unresolved Error Devices, the related analysis will be shown only with
Critical error information. If you want to add any other level (warning, or
information) error, you need to change alert settings in Settings > Device
Management > Alerts.
Available options are:
• Period: Less than 1 week, 1~2 weeks, 2 weeks ~ 1 month and More than
1 month
Consumables Status widget shows toner status of devices on the Device
List. The status are:
• Normal : enough toner.
• Low : not enough toner left.
• Empty : toner has reached its life span.
Usage Status widget shows the number of devices grouped by the number
of page printed (See "Analysis & Report categories" on page 61).
Available options are:
• Type : All, Color or Mono
• Job Type : All, Scan, Copy, Fax or Print
You can set various combination of these options for this widget.
Current Alerts widget shows alerts by severity level such as Critical,
Warning, and Information. The severity level can be customized in Settings
menu > Settings > Device Management > Alerts.
Available options are:
• Severity Level: Critical, Warning, and Information
Dashboard Settings tab
First Page Option
Dashboard is set as the first page of SyncThru Admin 5.
Dashboard_ 25

Enabling First Page Option
If you want Dashboard to be the first page of SyncThru Admin 5, follow the below steps:
1. From SyncThru Admin 5, click Dashboard tab > Dashboard Settings tab.
2. Check First page option.
3. Click OK on the upper right corner.
4. Success window appears, click OK.
Disabling First Page Option
If you don’t want Dashboard to be the first page of SyncThru Admin 5, follow the below steps:
1. From SyncThru Admin 5, click Dashboard tab > Dashboard Settings tab.
2. Uncheck First page option.
3. Click OK on the upper right corner.
4. Success window appears, click OK.
Widgets Refresh Time Interval
This widget is to configure the interval for refreshing Dashboard’s data. Manual Refresh is the default setting.
• Manual Refresh : You can refresh the data manually by clicking the refresh icon on the header of the
Dashboard widget.
• 30 seconds : Refreshes the data automatically every 30 seconds.
• 1 minute : Refreshes the data automatically every minute.
• 5 minutes : Refreshes the data automatically every 5 minutes.
This refresh time interval is for getting data from the SyncThru Admin 5 database, not the time interval for getting
data from devices.
Enable Group Summary
This panel shows you a brief summary of the groups you made on the Dashboard. To enable this panel, follow the steps
below:
1. From SyncThru Admin 5, click the Dashboard menu > Dashboard Settings.
2. Check the Enable Group Summary.
You can choose the group to display. From the Customized Groups, Model Groups or Consumables Groups
panel, click the groups you want and and click the button. You can see that the group you selected is added to the
Dashboard_ 26

Registrations Group panel. This group will be displayed on the Dashboard.
3. Click OK the upper right corner.
4. Success window appears, click OK.
You can now see the Group Summary on the Dashboard.
• If you enable this panel, you can see Group Summary panel in the Dashboard tab.
• If you want to disable Group Summary, uncheck the checkbox.
Examples of practical usage of Dashboard
I am an accountant.
One of my jobs as an accountant is monitoring, the consumables for all printing and imaging devices continuously. To
make my job easier, I added Consumables Status to the SyncThru Admin 5 Dashboard. Now, whenever I need
Consumables Status information, all I have to do is check SyncThru Admin 5 Dashboard. I’m saving tons of time!
I am a system manager/I am a technician.
As a system manager/technician, I have to check the status for all printing and imaging devices. Before I used SyncThru
Admin 5 Dashboard, I got a lot of complaints about not fixing errors on time because it was hard to control all of the
devices. However, with the help of SyncThru Admin 5 Dashboard, there are no more complaints.
After I added the Unresolved Error Device widget or the Current Alerts on the SyncThru Admin 5 Dashboard, I can
check devices with errors at a glance.
Dashboard_ 27

4.Devices
The Devices menu supports all the device-related operations, discovery, firmware upgrades, file
storage management, and configuration. This chapter gives you detailed information on the
sub-menus under Devices tab that help you manage devices on the system.
Configuration, File Storage and Firmware update menus are only available with Samsung devices. Samsung
private MIB needs to be supported to use Configuration and File Storage (See "Samsung private MIB" on
page 89).
This chapter includes:
• Group / List overview
• Discovery overview
• Configuration overview
• Firmware overview
• File Storage overview
Group / List overview
SyncThru Admin 5 is a group based management program rather than individually based. If you want to use SyncThru
Admin 5 much more efficiently, group organization is recommended. In the Group / List , you can group the devices and
see them in a list containing useful information like device status, IP address, and more.
From SyncThru Admin 5, click Devices menu > Group/List.
You can see Group list panels on the left side and the Devices List panel on the bottom middle of the page.
1
Tabs There are two tab menus for Group / List .
• Devices tab : offers widgets that help to manage devices.
• Group Settings tab : offers options to configure settings.
2
Group list
Customized Groups, Model Groups and Consumables Groups
(See "Groups" on page 29).
3 Group Summary Shows a brief summary of groups (See "Group Summary" on page 30).
Devices_ 28

4
5
Device List
Device Information
Shows a list of devices added to your SyncThru Admin 5 (See "Main
Device List" on page 30).
Shows the information of the device you selected from the Device List
(See "Device information" on page 34).
Devices
Groups
Grouping the devices will help you to manage the devices more effectively.
The number next to group name stands for [the total number of devices / the number of devices in error status].
Customized groups
SyncThru Admin 5 supports Customized groups for flexibility. You can create, modify and delete groups under
Customized groups.
There are three predefined groups: All, Ungrouped, and Grouped. These groups are provided by default for group
management. Although they are under Customized groups, you cannot change these groups manually. However,
you can create, modify and delete groups under Grouped.
• All : displays all the devices in the system.
• Ungrouped : displays the devices, that are not assigned to any group. A device is moved from Ungrouped to
Grouped after it has been assigned to at least one group.
• Grouped : displays the devices, that are in at least one group.
You can also add specific options to groups by checking the
Automatically add discovered device to
this group. Check the and set three options below. For example, if you are a device manager for
building A, you can create your group with this option: Property = Location, Compound Option = Equal to
and Property Value = building A. However, only works during discovery time. This means that if you
assign an option to a group (when you create or modify a group), during the next discovery, the new device will
be added to this group automatically if it fits the specified criteria (See "Filtering" on page 34, "Using customized
group with options" on page 40).
Adding groups
1. Click the button on the bottom of the Customized groups panel. A window appears.
2. Enter a Group Name. Description is optional.
If you want to create a group with options, check and configure the criteria (See "Filtering" on page 34,
"Using customized group with options" on page 40).
If you want to add more options, click Add Function.
3. Click OK.
If you want to add devices to a specified group, select the devices you want to add in the Devices list and drag
and drop the devices into the group. If you drag-and-drop the devices from another customized group, the
devices will be copied, not moved, to the group.
Modifying groups
1. Select a group you want to modify from the Customized groups panel.
2. Click the button on the bottom of the Customized groups panel. A window appears.
3. Make your modifications.
4. Click OK.
Deleting groups
1. Select a group you want to delete from the Customized groups panel.
2. Click the button on the bottom of the Customized groups panel. A window appears.
3. Click Delete.
The device(s) of the deleted group will be moved to Ungrouped. If the device(s) of the deleted group also
belong(s) to other groups, you may not find the device(s) in the Ungrouped since the device(s) will still be
located in other groups. Deleting a group does not mean removing devices from the system.
Devices_ 29

Automatic groups
SyncThru Admin 5 provides two Automatic groups. You can expand the panel by clicking on the panel header.
These groups are managed automatically by the system and you cannot change them. The following two groups are
set as defaults:
• Model groups : devices are categorized by model.
• Consumables groups : devices are categorized by Color and Mono.
Group Summary
One of the basic concepts of SyncThru Admin 5 is monitoring. You can see statistical information of a selected group
with this Group Summary panel. If you do not want to see this Summary panel, you can collapse it.
Main Device List
The toner information in the Device List is estimated value. Remaining will vary depending on type of
documents printed.
The Device List shows devices that have been added to SyncThru Admin 5. The Device List provides the
convenient functionality of browsing, sorting, searching, and grouping thousands of devices, as well as many more
functions. For page navigation information, please see the tips for using SyncThru Admin 5 (See "Page navigation"
on page 15).
• Columns management : Columns in the Device List contain device information and properties. You can also
customize the column header (See "Column header" on page 30). Most of the properties displayed in these
columns are obtained by queries to the devices themselves while the Local column header is specific to
SyncThru Admin 5.
• Column header : For every column header, there’s a hidden arrow. The arrow shows when you place the mouse
cursor over the column. You can use the drop-down menu to sort items (See "Sorting" on page 33) or choose
which columns to display by selecting Custom.
Devices_ 30

• Display Devices from Subgroups : You can see this option just below the Device List. By default, this option is
enabled, which means you can see all the devices including the subgroups’ members. If you do not want to see the
devices from subgroups, you can uncheck the option.
If you uncheck the option as shown below, the Device List displays a different total number of devices from the
number in the group list because the current Device List displays only the members of the selected group. In the
below figure, when R&D group is selected and ‘Display device from subgroups’ option is unchecked, the Device
List for ‘R&D’ group displays devices except the members of the subgroup of the R&D group – R&D group.
If you check the option again, you can see the same total number of devices within the group list and the Device
List.
• Export to CSV : If you want to make the Device List into a file, you can export the device list by clicking the
Export to CSV button located below the header. The exported CSV file includes all the devices of the selected
group, not only the current page list.
The exported device list includes only the columns you have selected to display in the Device List.
• Connection Settings : After discovery, devices may be changed by someone. If the changes are related to
connections, such as SNMP settings, SWS credentials, or Administrator’s credentials on remote computers, you
should change the Connection Settings in SyncThru Admin 5.
If you want to change the Connection Settings for specific devices, you can use the Connection Settings button
above the Device List. Basically, SyncThru Admin 5 saves these Connection Settings for the selected
devices if the communication works fine. By default, SyncThru Admin 5 uses connection settings as defined in
Settings menu > Settings > Device Management> Connection Settings. If you want to use different connection
settings, you can change that here, also. However, if you have already discovered devices using the default values
SyncThru Admin 5 specifies, you need to change the connection settings with the Connection Settings button
in the main Device List. During discovery, SyncThru Admin 5 stores related connection settings with the
discovered device because the connection works successfully.
Connection Settings support the following types:
- SNMPv1 : SNMPv1 settings for network connected devices
- SNMPv2 : SNMPv2 settings for network connected devices
- SNMPv3 : SNMPv3 settings for network connected devices
- Local Device : administrator’s credentials for locally connected devices
Local device settings will be shown only for locally connected device.
- SWS : SWS credentials for network connected devices
Devices_ 31

TYPE SETTINGS DESCRIPTION
SNMPv1 & SNMPv2 SWS Settings This is related to network connected devices. Some features
of SyncThru Admin 5 use a HTTP connection, such as
firmware upgrading. If SWS credential is enabled in
device-side, you need to configure SWS settings in this
Connection Settings.
The options are as follows:
• SWS Login ID
• SWS Login Password
SNMP Settings
This is related to SNMPv1 or SNMPv2 compatible devices. If
you want to manage network connected devices, you need to
check the SNMP settings first. SyncThru Admin 5 collects
all the information from devices using SNMP, which means
that SNMP Read Community should be the same as the
SNMP Read Community (or Get Community) your devices
have.
If you want to use the Device Configuration feature
SyncThru Admin 5 provides, you need to check SNMP
Write Community first. If SNMP Write Community is
different from what the specified devices have, Device
Configuration will always fail.
The options are as follows:
• SNMP Read Community
• SNMP Write Community
SyncThru Admin 5 uses the following default
values:
• SNMP Read Community. public
• SNMP Write Community. public
You can see these values in Settings menu >
Settings > Device Management > Connection
Settings.
SNMPv3 SWS Settings This is related to network connected devices. Some features
of SyncThru Admin 5 use a HTTP connection such as
firmware upgrading. If SWS credential is enabled device-side,
you need to configure SWS settings in Connection Settings.
The options are as follows:
• SWS Login ID
• SWS Login Password
SNMP Settings This is related to SNMPv3 compatible devices. If you want to
manage only SNMPv3-enabled devices, you need to check
the SNMPv3 settings first. If any SNMPv3 enabled device is
not working with SNMPv1 or SNMPv2, SyncThru Admin 5
will add it to Unconfigured Devices (Please see Settings
menu > Settings > Device Management > Unconfigured
Devices).
The options are as follows:
• Context Name
• User Name
• Security Mode
• Authentication Password
• Privacy Protocol
• Privacy Password
Local Local Settings This is related to locally connected devices. If you want to
connect to the locally connected devices, you need to enter
credentials because remote computers require
administrator’s credentials. You also need to enter
credentials when you try to start discovery for locally
connected devices. (Please see Discovery menu >
Discovery Settings > Discovery Settings > Discover
Local Devices option.)
The options are as follows:
• Account
• Password
Devices_ 32

• Print : You can print out the Device List by clicking the Print button above the list.
- Print All Pages : You can print all the devices on the Device List.
- Print This Page : You only print the devices on the page selected. Use the page navigation to select the page
(See "Paging" on page 33).
• Selecting : There are four ways to select device(s) from the Device List.
- To select one device, click the row body or check the checkbox of the device you want to select.
- To select multiple devices, while holding the Ctrl key, click the row bodies or check the checkboxes of the devices
you want to select.
- To select a range of devices, while holding the Shift key, click the row body you want to start the range then, click
the row body you want to end the range.
- To select all the devices in the list, check the checkbox on the column header.
• Search : You can quickly find the device you need from the Device List by typing in a key word, like part of an IP
address and clicking the Search button. SyncThru Admin 5 only searches the text in the displayed columns.
• Grouping : You can manage multiple devices using the grouping function. It is hard to control lots of devices
individually, so SyncThru Admin 5 provides customized groups and automatic groups. For more information
please see Groups section(See "Groups" on page 29).
One device can be in several groups at one time.
• Paging : You can easily move around the list with the page navigation toolbar. At the bottom of any list, as shown
below, there’s the page navigation tool bar. You can move to any page by changing the page number and display
more records in a page by changing the Items per Page option. Page navigation is designed to help you move
around the list comfortably and to display the list as you like.
• Drag-and-drop : You can use the drag-and-drop function to move devices into different groups. When you want to
add device(s) to a group, you can select the device(s) you want and drag-and-drop into a specific group. The
drag-and-drop function allows you to copy multiple devices easily. It also shows warning icons where devices
cannot be added.
• Resizing panels : You can resize the panel if there is a mark. Place the cursor on the mark and resize the
panel by dragging when the cursor changes. SyncThru Admin 5 stores the layout related changes for the next
time you use the application.
• Sorting : You can sort the devices by clicking the column header or the arrow next to each column name by
placing the mouse cursor over the column name. Ascending and descending sorting options for all columns are
supported. For the Toner column you can specify the sorting mode (BlacK/Cyan/Magenta/Yellow). This means
that sorting will be done by the amount of toner of a specified color. You can also choose which columns to display
with this option.
Devices_ 33

• Filtering : You can use filtering to display the Device List based on the specified criteria. There are two ways to
filter lists.
The first way is to use the Show option (
). Choose the option you want from the drop-down list.
The options are as follows:
- All : Shows all devices.
- New : Shows newly discovered devices only. You can change the period for New devices in Settings menu >
Settings > Device Management > Discovery > Discovery Settings > New Devices (Time Period) > Days
Device Remains
- Color : Shows devices with color capability.
- Error : Shows devices in error status.
- Disconnected : Shows devices in disconnected status.
- Warning : Shows devices in warning status.
The second way is to use a custom filter. SyncThru Admin 5 supports the custom filter based on device
properties. The custom filter can help you much more than the Show option because it provides various properties
and operators. For example, if you want to see devices that have IP addresses from 1.1.1.1 to 1.1.1.15, you can
create the custom filter as follows:
- Property = IP Address
- Compound Option = IP Range
- Property Value = 1.1.1.1 – 1.1.1.15.
The custom filter is also used for grouping. When you create a new group, you can see the option,
Automatically add discovered device to this group, which has the same concept as custom filtering (See
"Filtering" on page 34, "Using customized group with options" on page 40).
• Adding a device : You can discover and add a device into the Device List with the button. If you want to
add devices one by one without using a discovery method, you can use this button.
• Deleting devices : You can delete devices in the Device List with button. There are three ways to delete
devices.
- Delete Devices from Group : This option deletes the devices in the group. This only means that devices will
not be deleted from the system and it may be found in other groups.
- Delete Devices from System : This option deletes the devices in SyncThru Admin 5. This means that
devices will be removed from all the groups and can be found again only after a new discovery.
- Delete Devices from System and Block : This option deletes the devices in SyncThru Admin 5 and blocks
them from the Device List. New discovery will not add the devices into the Device List. You can see the
blocked devices in Settings menu > Settings > Device Management > Blocked Devices.
• Viewing device details : You can see device details by double-clicking any device from the Device List. Details
include Device Information (Input Tray, Output Tray, or Capability Information etc.), Supply Information,
Usage Meters and Alerts.
Device information
You can see some basic information about the devices from the Device information panel. Select the devices you
want to see from the Device List and you can see the information in the Device information panel. If you select more
than 10 devices, the Device information panel displays only the description.
• Configuration : Configure the selected devices (See "Using the Modify button" on page 42).
• Map : Checks the device location (if Device Map Plug-in is installed).
• SWS : Opens the SyncThru Web Service of the selected device.
• Test print : You can remotely print a test page from the device. It can be used when you need to check if the
printer is working fine.
This Test print request will be sent with SNMP command, which means you need to check if your device's SNMP
Write Community is same as SyncThru Admin 5's Write Community.
(See "Connection Settings" on page 31)
• Display message : The blue box shows the same information displayed on the device’s LCD display.
• Updating device information : SyncThru Admin 5 collects device information periodically using SNMP. Basic
information is based on public MIB, RFC 3805. For more detailed information, please see the Data Reference
chapter (See "Data reference" on page 89).
Devices_ 34

COLUMN OID DESCRIPTION
Status 1.3.6.1.2.1.25.3.2.1.5 (hrDeviceStatus) • unknown(1) ==> Normal status
• running(2) ==> Normal status
• warning(3) ==> Warning status
• testing(4) ==> Normal status
• down(5) ==> Error status
MAC • 1.3.6.1.2.1.2.2.1.3
• 1.3.6.1.2.1.2.2.1.6
Network Name
Location
1.3.6.1.2.1.1.5 (sysName)
1.3.6.1.2.1.1.6 (sysLocation)
Serial Number 1.3.6.1.2.1.43.5.1.1.17
(prtGeneralSerialNumber)
Toner 1.3.6.1.2.1.43.11 (prtMarkerSupplies) Percent left.
This toner information is estimated value.
Remaining will vary depending on type of
documents printed
Group Settings
You can add, modify or delete groups. You can also manage groups from any group list, but the main group setting is here.
From SyncThru Admin 5, click Devices menu > Group/List > Group Settings.
Adding groups
1. Click the button on the bottom of the Customized groups panel. A window appears.
2. Enter a Group Name. Description is optional.
If you want to create a group with options, check and configure the criteria (See "Filtering" on page 34,
"Using customized group with options" on page 40).
If you want to add more options, click Add Function.
3. Click OK.
If you want to add devices to a specified group, select the devices you want to add in the Device List and drag
and drop the devices into the group. If you drag and drop the devices from another customized group, the
devices will be copied, not moved to the group.
Devices_ 35

Modifying groups
1. Select a group you want to modify from Customized groups panel.
2. From the Group Configuration panel on the right, make your modifications.
3. Click Apply.
If you want to add functions, click the Add Function button.
Deleting groups
1. Select a group you want to delete from the Customized groups panel.
2. Click the button on the bottom of the Customized groups panel. A window appears.
3. Click Delete.
The device(s) of the deleted group will be moved to Ungrouped. If the device(s) of the deleted group also
belongs to other groups, you will not find the device(s) in the Ungrouped since the device(s) will still be located
in the other groups. Deleting a group does not mean removing devices from the system.
Discovery overview
SyncThru Admin 5 allows you to search your network for devices. You can schedule and configure discoveries to suit
your needs. Once devices are discovered, their information is stored on the server. To discover devices, you have to
choose a discovery method.
From SyncThru Admin 5, click Devices menu > Discovery. You can see Discovery Setting and Discovery History.
Discovery Settings
1 History Shows the history list.
2
Discovery Settings
You can choose the discovery method and set other options (See
"Discovery Settings" on page 36).
Devices_ 36

Starting Discovery
1. From SyncThru Admin 5, click Devices menu > Discovery > Discovery Settings.
2. Configure discovery settings (See "Discovery methods" on page 37).
3. Click Start on the upper right.
You can see the results in Discovery History.
• Broadcast discovery method is selected by default. You can choose the discovery methods according to
the discovery strategy because discovery time and accuracy depends on the network environments and
which discovery methods you enable.
• SyncThru Admin 5 supports devices via IPv6 communication. You can search IPv6 enabled devices using
Add Device functionality in the Devices List.
Discovery Setting
You can configure the discovery method and set other options.
Discovery methods
For network devices
• Broadcast : This sends a general SNMP request to all of the active devices on the local subnet and listens for
responses from supported devices. Broadcast is very fast, but it can cause a high level of broadcast traffic
because all the devices respond at the same time. In addition, some responses could collide and never reach
SyncThru Admin 5.
Devices should support SNMP.
Broadcast method is suitable for:
- searching a small network with few devices.
- searching devices quickly.
- searching a single subnet.
• SLP : This method sends a single SLP request over the specific multicast address, 239.255.255.253, defined by
RFC 2608. Only the devices which support the multicast IP address can respond to this request. SLP is similar to
the Broadcast discovery except that it only looks for a specific device, which means that it does not generate as
much network traffic and is less likely to lose device responses.
The values of the Multicast address and Scope for Samsung devices are embedded in SyncThru Admin
5. Port number 427 is always used for SLP discovery. Please make sure that SLP protocol is enabled on the
devices. Otherwise, you need to contact your network administrator.
SLP method is suitable for:
- searching devices that support multicast broadcasts.
- searching devices on a relatively small network.
• IP Range : This method searches for the devices within a range of IP addresses. SyncThru Admin 5 can find
devices on local or remote subnets. However, it can be slow on large networks because an IP Range discovery
checks each IP address, including unused ones, to see if there is a device. In other words, it can cause directed
traffic on large networks.
Your network monitoring system might consider the discovery as an attack to your network. Contact and
inform your network administrator when running IP Range.
IP Range method is suitable for:
- searching devices on local and remote subnets.
- running a discovery for specific IP Ranges with different schedules.
- limiting the scope of discovery on the network.
- searching multiple IP ranges
• LDAP : This method requires your knowledge of LDAP and Active Directory domain. If you use LDAP discovery
method, SyncThru Admin 5 scans the Active Directory or LDAP server for the printers using LDAP protocol.
First, you have to configure LDAP server information in Settings menu > Settings > SyncThru Management >
LDAP Servers.
LDAP method is suitable for:
- searching devices on LDAP servers including Active Directory.
• CSV Import : This method searches the devices with the specified IP addresses. If you have a IP address list of
your devices, you can use CSV Import for easy and efficient discovery. There is no unnecessary packet during
discovery because SyncThru Admin 5 queries only to the specified IP addresses.
CSV method is suitable for:
- searching devices with a specific IP addresses list.
- running a discovery for specific IP Ranges with different schedules.
- limiting the scope of discovery on the network.
The CSV file should include only an IP address or a host name.
Devices_ 37

For local devices
• Local Devices : This method allows you to discover and manage devices that are directly connected to client
machines on the network via USB connections. In order to discover locally connected devices, you need to enter
credentials because administrator credentials are required to use WMI on the computers. Local device accounts
and local device passwords are for this purpose. Enter the credentials of a domain user that has administrator
privileges on the client computers. If the client computers respond, local device list is obtained through WMI.
Supported discovery methods for local devices are:
- IP Range
- LDAP
- CSV Import
Local Devices method is suitable for:
- detecting devices connected to the client machines.
- obtaining detailed device information.
Available information for al devices:
- Samsung Devices
- Counters including total usage and detailed usage
- Alerts
- Model Name
- Serial Number
- Status
- Toner information
Toner information, Count and Alerts are available only when a device supports Samsung's customized
USB interface.
- Non-Samsung Devices
- Model Name
- Serial Number
• Client Computer Requirements for Local Devices:
- Microsoft Windows 2000, XP or 2003 operating system is running on the client computers with
enabled WMI service.
- If remote client computer operating system is Microsoft Windows 2003 Server, you might need to
add "MSI WMI Provider" component using "Add or Remove programs" applet of "Control Panel".
- WMI should be enabled on the client machine. WMI is enabled by defaGuestult for newer versions
of the Windows operating system and is used by many Microsoft utilities to perform administrative
tasks.
- WMI service uses DCOM to communicate with remote client computer so if you use network
firewall, it should be configured properly in order to allow DCOM connectivity. Please, refer to User
Manual of your network firewall (for Windows XP/Vista embedded Windows Firewall please use
Windows User Manual) to configure it.
- To install WMI Provider, ADMIN$ share should be accessible on remote client computers
- Administrator credential is required for discovery and update properties local devices
• In order to discover the devices locally connected to remote computers that are not part of a domain,
additional settings on the computers are required (Please check if "Guest" user is not blocked on
remote computer. Moreover, "Use simple file sharing" setting in Windows Explorer should be
cleared.):
1) From the Windows Start menu, click Control Panel > Administrator Tools.
2) Select Local Security Policy > Security Settings > Local Policies > Security Options.
3) Set Network Access for Sharing & Security Model for Local Accounts item to Classic. The Guest
Only option on this item prevents remote connections from having administrator rights.
• The local device discovery feature supports all plug-and-play compatible printers and MFPs directly
connected to the client machines that meet the following criteria:
Scheduling discovery
you can schedule discoveries to run automatically. You can schedule multiple, distinct discoveries by editing discovery
schedules.
1. From SyncThru Admin 5, click Devices menu > Discovery > Discovery Settings.
2. Check the check box on the upper left and configure Start Date/Time and Time Interval.
3. Configure Discovery Setting.
4. Click the Start button. You can see the scheduled discovery in Discovery History. You can also edit or delete the
specified schedule in Discovery History (See "History" on page 40).
Devices_ 38

Using template files
You can save the settings you often use as a template to start discovery with later.
To add a template:
1. From SyncThru Admin 5, click Devices menu > Discovery > Discovery Settings.
2. Specify the discovery method you want to use (See "Discovery methods" on page 37).
3. Click the Save as Template button. You can now use this template later.
To use a template:
1. From SyncThru Admin 5, click Devices menu > Discovery > Discovery Settings.
2. Click the Load Template button. You can see all the templates stored in SyncThru Admin 5.
3. Select the template you want and click the Load button. Now you can see the settings of the selected template and
start discovery with the saved settings.
To delete a template:
1. From SyncThru Admin 5, click Devices menu > Discovery > Discovery Settings.
2. Click the Load Template button. You can see all the templates stored in SyncThru Admin 5.
3. Select the template you want to remove and click the Delete button.
Discovery History
Discovery History shows details for the discovery status, including the discovered device list, and you can check all the
scheduled discoveries here.
When discovery is running, you can see the task status in Active Tasks as well as in Discovery History. You can pause
or stop the action in those menus.
1 History Shows accumulated history for discoveries (See "History" on page 40).
2
3
History Summary/
Configure
Found Device List
Shows the status of the discovery with a progress bar (See "History
Summary/Configure" on page 40).
Shows all the discovered devices in the list (See "Found Device List"
on page 40).
4 Device Information Shows basic information about the devices.
Devices_ 39

Please see Settings menu > Settings > SyncThru Management > Database> History Data Management. This
history part depends on History Data Management settings. For example, if you configure History Retention
Times to Month, SyncThru Admin 5 will clean the history data every month. If you want to remove the history data
with a specific date, you can use the Clean history before specified date option.
History
You can see all the accumulated history for discoveries in the History panel. The latest task is located on the very top
of the list. If you want to see the history in details, click the specific history on the list. You can now see details on the
History Summary/Configure and Found Device List.
In the History panel, you can:
• view all the discovery tasks.
• add a new folder for managing tasks by clicking the button.
• delete any task or folder from the list by clicking the button.
History Summary/Configure
The History Summary/Configure panel displays the status of the discovery with a progress bar.
In the History Summary/Configure panel, you can:
• view the status of the discovery task.
• stop the discovery task by clicking the button.
• pause or resume the discovery task by clicking the button.
• modify the discovery task by clicking the button.
Found Device List
You can see all the discovered devices in the Found Device List.
In the Found Device List panel, you can:
• view the discovered devices’ information.
• view previous discovery results in case of periodical discovery.
Viewing periodical discovery
When you configure a scheduled discovery, SyncThru Admin 5 accumulates all the scheduled discoveries but you
can choose only the one you want to see. For example, if you configure a weekly discovery with Time Interval option
(See "Scheduling discovery" on page 38), there will be several discoveries generated by SyncThru Admin 5 after a
while. From the drop-down list in the upper left of the Found Device List panel, select the time and date of the
discovery you want to see.
Usage example
Strategy recommendations
• To minimize the impact on other network traffic, configure SyncThru Admin 5 to perform regularly scheduled
discoveries during off-hours at intervals that are appropriate for your network environment.
• To search through a range of addresses for TCP/IP devices on local or remote networks, use the IP Range
discovery method for the local or remote network.
• To search new TCP/IP devices as they are added to the local network, use the Broadcast discovery method or
add the devices manually in the Device List (See "Adding a device" on page 34).
• To run a very quick discovery with some network traffic, use the Broadcast discovery method or the SLP
discovery method.
• To search devices on the local network, use the Broadcast discovery method.
• To search devices on more than one subnet, use the IP Range discovery method, CSV Import discovery method
or SLP discovery method.
• To search devices when you have the devices listed as a file, use the CSV Import discovery method .
Using customized group with options
You can group the devices with options. For example, make a group in which the Location is the option for First
Floor. Then, when you start discovery, SyncThru Admin 5 searches using the selected discovery methods and
automatically adds the devices with First Floor for Location to the configured group.
If you want to organize groups automatically, you can use the custom filter function. Before starting discovery, create
Customized Group with in the Group Settings.
1. From SyncThru Admin 5, click Devices menu > Group/List > Group Settings.
Or you can create groups from the Customized Groups panel with the
button.)
2. From the Customized Groups panel, click the button.
Add SubGroup for “xxx” appears.
Devices_ 40

3. Configure the group settings and check Automatically add discovered device to this group.
If you want to add more functions, click Add Function.
4. Click OK.
5. Go to Devices menu > Discovery > Discovery Settings.
Specify the discovery settings and start the discovery.
Please make sure that this grouping is done before discovery.
Configuration overview
SyncThru Admin 5 provides the ability to configure a device’s settings with SNMP protocol. Device configuration works
differently depending on whether a single device or multiple devices are selected. Available configuration items depend on
the device model and firmware version. Most items are only available for Samsung devices while a few items are
vendor-independent.
With the Configuration menu, you can:
• view current settings of a device.
• configure a device(s) manually.
• configure a device(s) using a CSV file or a template.
• copy the settings from the specific device and save as a template.
• check the results of the configuration including details, such as the reason for failure.
• retry the configuration job.
From the SyncThru Admin 5, click the Devices menu > Configuration.
Configuration Settings
Devices_ 41

1
Device List
Configuring a single device
There are three ways to configure a single device.
Using the Modify button
1. From SyncThru Admin 5, click Devices menu > Configuration > Configuration Settings.
2. Select the device you want to configure.
3. Click Modify button from the Devices List. A window pops up.
If you can’t see the Modify button, resize the panel or use the horizontal scroll bar to find it (See "Resizing
panels" on page 15).
4. Select the item you want and configure the setting.
5. Click OK/Apply.
Using Configuration Settings panel
1. From SyncThru Admin 5, click Devices menu > Configuration > Configuration Settings.
2. Select the device you want to configure. You can see Configuration Settings on the right side of the page.
3. Select the items you want to configure.
4. Click OK/Apply.
Action List works as a temporary storage for configuration items. If you add items you want to configure, you
can see them in the Action List section. This can prevent you from making a mistake by providing a change to
check again before applying the configurations. If you decide to not configure some items, you can easily
remove them from the Action List and apply.
Using the Configuration button from the Device Information panel
All the History panels and main Devices list (Devices menu > Group/List) have a Device Information panel on the
right side. The Device Information panel has a Configuration button that provides device configuration.
Configuring multiple devices
Shows the device list.
2 Configuration Settings You can set configuration settings.
• Last Configuration : This coulumn shows when the last configuration
was done.
• Modify button : This button shows current settings for the specific device
and allows you to change the settings.
• Save as Template button : This button exports current settings as a
template of the specific device and uses it for configuring other devices.
If you try to configure multiple devices including different models with different capabilities, some configurations
can fail because some of them cannot be supported by the specified devices or some of them cannot be
available options. After your configuration is done, you can see the results with details, in Configuration
History. If configuration fails, you can see the reasons for the failures.
There are three ways to configure multiple devices.
Using the Configuration Settings panel
1. From SyncThru Admin 5, click Devices menu > Configuration > Configuration Settings.
2. Select the devices you want to configure. You can see Configuration Settings on the right side of the page.
3. Select the items you want to configure.
4. Click OK/Apply.
The Action List works as a temporary storage for configuration item. If you add items you want to configure, you
can see them in the Action List section. This can prevent you from making a mistake by providing a change to
check again before applying the configurations. If you decide to not configure some items, you can easily
remove them from the Action List and apply.
Using the Configuration button from the Device Information panel
All the History panels and main Devices list (Devices menu > Group/List) have a Device Information panel on the
right side. The Device Information panel has a Configuration button that provides device configuration.
Using CSV files
You can use this configuration method for any items, but it’s useful when you need to configure items that should be
unique. For example, an asset number cannot be repeated for managing devices. In this case, you may configure all
the devices one-by-one without this feature.
1. From SyncThru Admin 5, click Devices menu > Configuration > Configuration Settings.
2. You can see Export CSV and Import CSV buttons on the upper right side. Use these buttons to configure the
CSV files.
Devices_ 42

A CSV file includes device information while a template file does not. A template file has only configuration items
for reuse.
Using Template files
You can save the configuration items as a template for reuse or as a backup.
To add a template
1. From SyncThru Admin 5, click Devices menu > Configuration > Configuration Settings > Configuration
Settings.
2. Select the items you want to configure from the Features, and click Add in the Options.
You can see the items added to the Action List at the bottom of the Configuration Settings panel.
3. Click Save as Template.
You can reuse this template later.
To use a template
1. From SyncThru Admin 5, click Devices menu > Configuration > Configuration Settings > Device List.
2. Select the device(s) you want to configure.
3. From the Configuration Settings panel, click Load from Template.
The Load from Template window appears. You can see all the templates stored in SyncThru Admin 5.
4. Select the template you want and click the Load button.
You can see the settings of the selected template in the Action List at the bottom of the Configuration Settings
panel.
5. Click OK/Apply.
To delete a template
1. From SyncThru Admin 5, click Devices menu > Configuration > Configuration Settings > Configuration
Settings.
2. From the Configuration Settings panel, click Load from Template.
The Load from Template window appears. You can see all the templates stored in SyncThru Admin 5.
3. Select the template you want to delete and click the button.
If a confirmation window appears, click OK.
Scheduling configuration
You can schedule configuration to start at a specified time.
1. From SyncThru Admin 5, click Devices menu > Configuration > Configuration Settings.
2. Check the check box on the upper left and configure Start Date/Time.
3. Configure settings (See "Configuration setting items" on page 43).
4. Click OK/Apply.
You can also see this job in Configuration History with a special icon like (See "Configuration History" on
page 52, "History" on page 14).
Configuration setting items
The following tables show features you can set in Configuration Settings.
Only devices supporting Samsung private MIB information can use these configuration setting items (See
"Samsung private MIB" on page 89).
System
ITEM
OPTION&DESCRIPTION
Action • System Restart : Sends the system restart command to the device. Use this option
when you face an error and want to check the device by restarting the system. Set the
option and click Add.
• System Wakeup : Sends the system wakeup command to the device. Use this option
to wake the device when it is in sleep mode. Set the option and click Add.
• Fuser Cleaning : Starts the fuser cleaning process. Set the option and click Add.
• OPC Cleaning : Starts the OPC drum cleaning process. Set the option and click Add.
• Job Continue : Sends the system job release command to the device. Use this option
to release the job and continue when it’s held due to a device problem. Set the option
and click Add.
Action item’s options cannot be added if they are not checked since they are operated
directly from the device.
Devices_ 43

ITEM
OPTION&DESCRIPTION
General
Host Name, Location and Contact refers to public MIB (RFC1213). If other vendors
support RFC1213, you can configure these options via SyncThru Admin 5. Set the option
and click Add.
• Asset Number : Asset number can be used to manage a device as an asset. You can
add any value for this option since its purpose is to help you manage the device. Type
in the number you want to use as an asset number and click Add.
• Distributor Name : You can configure the distributor name for a device. You can add
any value for this option since its purpose is to help you manage the device. This can
be a vendor name or contact person. Type in the name and click Add.
• Custom Field 1~5 : Custom fields can be used when you want to mark additional
information for devices. You can add any value for this option since its purpose is to
help you manage the device. Type in the information you want to add and click Add.
• Console Locked : This option is policy on local console usage. If you lock the console,
the device will not allow use of the local device for input, but warnings and information
will still be output to the console. If you disable Console Locked, the device will allow
use of the local console.
• Clock Mode : You can set the clock display mode – either 12-hour or 24 hour. Set the
mode and click Add.
• Power Save Timeout : You can set the time (in seconds) that the system will wait
before entering power save mode. 0 means disabling power save mode. Set the option
and click Add.
• System Timeout : You can set the time (in seconds) that the system will wait for
console (local use interface) input before returning to default console settings. Set the
option and click Add.
• Job Timeout : You can set the time (in seconds) that the system will hold a print job
before aborting. Values should be 15 seconds or more for reliable job submission over
congested enterprise networks.
• Altitude Adjust : You can figure the atmospheric pressure, which affects print quality.
Available values are Normal, High 1, High 2 and High 3. High 3 being the highest
altitude.
Consumables • Toner Save Enable : This option is policy for toner saving on the system. If you enable
this option, the system will extend toner cartridge life without significant degradation of
print quality. Set the option and click Add.
• Ignore Toner Low Enabled : This option is system policy for when toner is low. If you
enable this option, the system will not stop when toner is low. Set the option and click
Add.
• Ignore Toner Empty Enabled : This option is system policy for when toner is empty. If
you enable this option, the system will not stop when toner is empty. Set the option and
click Add.
• Toner Low Alert Display Enabled : This option is policy for the display of toner low
alert on the device itself (local user interface). If you enable this option, the system will
display toner low alert on the device when a toner low condition occurs. This option is
related to the Toner Low Alert Threshold option. Set the option and click Add.
• Toner Low Alert Threshold(%) : This option is the toner low threshold in a percentage.
For example, if you configure 30 for this option and enable Toner Low Alert Display
Enabled, you can see the toner low alert message on the device when the toner
remaining level meets 30%. Set the option and click Add.
Sound/Volume • Key Sound Enabled : This option is policy on key sound usage. If you enable this
option, pressing a key on the device will be confirmed with an audible key sound. Set the
option and click Add.
• Alarm Sound Enabled : This option is policy on audible alarm usage. If you enable this
option, the system alarm will be confirmed with an audible alarm sound. Set the option
and click Add.
• Speaker (Fax Sending) : This option is policy on Fax Speaker usage for outgoing calls.
If you set this option to Off, the Fax Speaker is turned off. If you set this option On, the
Fax Speaker is turned on throughout outgoing fax transmission. If you configure Comm.,
the Fax Speaker is turned on only during dialing and connection negotiation, but is
turned off during fax data transfer (i.e. typical modem behavior). Set the option and click
Add.
• Ringer (Fax Receiving) : This option is policy on the Fax Ringer usage for incoming
calls. If it’s set to Off, Fax Ringer is turned off. Other options are Low (quiet), Mid
(Normal) or High (Loud). Set the option and click Add.
Devices_ 44

Print
ITEM
OPTION&DESCRIPTION
General • Color Printing Enabled : You can set the default color mode for devices. Set the option
and click Add.
• USB Direct Printing Enabled : This option is policy on USB direct printing usage. If
you enable this option, a device will support USB direct printing. Set the option and click
Add.
• Print Default Duplex : This option is to set duplex printing as a default option. If it’s set
to Off, pages will be printed on only one side. If it’s set to Long Edge, pages will be
printed on both sides with long-edge binding. If it’s set to Short Edge, pages will be
printed on both sides with short-edge binding. Set the option and click Add.
• Print Default Orientation : This option is to set the default page orientation. You can
choose between Portrait or Landscape. Set the option and click Add.
• Print Resolution : This option is to set the default value for print resolution on the
device. A higher resolution may increase printing time. Set the option and click Add.
• Print Darkness : This option is to set the default value for print darkness on the device.
Set the option and click Add.
Color • Auto Color Registration : This option is the state of the automatic color registration
process. You can start automatic color registration now with this option. Set the option
and click Add.
Copy
Auto Color Registration options cannot be added if they are not checked since
it’s operated directly from the device.
• Black/Cyan/Magenta/Yellow : You can set the relative level of black/cyan/magenta/
yellow color registration. The default value is zero. Set the option and click Add.
Layout • Duplex Top Margin : You can set the top margin for duplex printing. You can set the
value in millimeters. Set the option and click Add.
• Duplex Left Margin : You can set the left margin for duplex printing. You can increase
or decrease the value in 0.1 millimeter increments. Set the option and click Add.
• Short Edge Binding : You can set the binding spaces in millimeters for Short Edge
Binding. Set the option and click Add.
• Long Edge Binding : You can set the binding spaces in millimeters for Long Edge
Binding. Set the option and click Add.
• Simplex Top Margin : You can set the top margin for simplex printing. You can set the
value in millimeters Set the option and click Add.
• Simplex Left Margin : You can set the left margin for simplex printing. You can
increase or decrease the value in 0.1 millimeters Set the option and click Add.
ITEM
OPTION&DESCRIPTION
General • Copier Enable : You can set this option to allow people to use the copier or not. If this
option is enabled, the system will allow use of the copier device. If this option is disabled,
the system will not allow use of the copier device or any copy function. Set the option
and click Add.
• Copier Darkness : You can set the default value for copy darkness on the copier with
this option. Set the option and click Add.
• Copier Original Type : You can set the default value for copy original type on the
copier. Set the option and click Add.
Devices_ 45

Fax
ITEM
OPTION&DESCRIPTION
General • Fax Enabled : You can set this option to allow people to use fax or not. If this option is
enabled, the system will allow use of the fax device. If this option is disabled, the system
will not allow use of the fax device or any fax function. Set the option and click Add.
• Fax Machine ID : You can set the fax machine’s ID to be used in the ‘from’ field of the
TTI (Transmitting Terminal Identification). Set the option and click Add.
• Fax Number : You can set the fax machine’s phone number to be used in the ‘from’
field of the RTI (Receiving Terminal Identification). Set the option and click Add.
• Fax Default Darkness : You can set the default value for the darkness of a fax image.
Set the option and click Add.
• Fax Default Resolution : You can set the default value for the resolution of a fax image.
Set the option and click Add.
Sending • Fax Sending Redial Times : You can set the maximum redial tries when sending a fax.
Set the option and click Add.
• Fax Sending Redial Interval : You can set the time (in seconds) that the system will
wait before each fax redial try. Set the option and click Add.
• Fax Sending Prefix Dial : You can set the prefixed phone number to be inserted for
each outgoing fax call. Set the option and click Add.
• Fax Sending Error Correction Mode Enabled : You can set Error Correction Mode
(ECM) usage. If you enable this option, ECM will be used in fax transmissions. Set the
option and click Add.
• Fax Sending Report : You can set this option to automatically print a report after a fax
is sent. If it’s set to On, a report will always print out after a fax job. If it’s set to On
Errors, a report will print out only when an error occurs during transmission. Set the
option and click Add.
Receiving • Fax Receiving Mode : You can set the fax receiving mode. If it’s set to Tel, the fax
won’t be received and the fax ring will ring until a user answers the call with an external
phone. If it’s set to Fax, a fax will be received automatically after the number of rings you
set (See below option). If it’s set to Ans/Fax, a fax will be received automatically after
CNG tone and Remote Code or after the number of rings you set. Set the option and
click Add.
• Fax Receiving Ring to Answer : You can set the number of rings before answering
and receiving an incoming fax. Set the option and click Add.
• Fax Receiving Start Code Enabled : You can set the Remote Code usage. If you
enable this option, Remote Code will be used to start receiving a fax automatically. Set
the option and click Add.
• Fax Receiving Start Code : You can set the value for Remote Code used to start
receiving a fax automatically. Set the option and click Add.
• Fax Receiving Auto Reduction Enabled : You can set this option to automatically
reduce a received fax’s image size. If you enable this option, automatic reduction of fax
image size will be used. Set the option and click Add.
• Fax Receiving Discard Size : You can set the size of a fax received image to be
discarded. Set the option and click Add.
• Fax Receiving Default Duplex : This option is to set receiving a fax in duplex form as
default. Set the option and click Add.
Devices_ 46

Scan
ITEM
OPTION&DESCRIPTION
General • Scanner Enabled : You can set the scanner device usage. If you enable this option,
the system will allow use of a scanner device. If you disable this option, the system will
not allow use of a scanner device or any scan function. Set the option and click Add.
• Scan Default Original Type : You can set the default value for original type feature on
the scanner. Set the option and click Add.
• Scan Default Resolution : You can set the default resolution in dots-per-inch (DPI) on
the scanner. Set the option and click Add.
• Scan Default Color Mode : You can set the default color mode for the scanner. Set the
option and click Add.
• Scan Default File Format : You can set the default output image format for the
scanner. Set the option and click Add.
Scan to Email • Scan to Email Enabled : You can set the Scan to Email usage. If you enable this
option, the system will support Scan to Email services.
Scan to FTP • Scan to FTP Enabled : You can set the Scan to FTP usage. If you enable this option,
the system will support Scan to FTP services. Set the option and click Add.
• Scan to FTP Default Original Type : Set the option and click Add.
• Scan to FTP Default Scan Resolution : Set the option and click Add.
• Scan to FTP Default File Format : Set the option and click Add.
• Scan to FTP Default Scan Color : Set the option and click Add.
Scan to FTP Servers • You can configure FTP servers by uploading a CSV file. You can download the CSV file
from SWS and reuse the file for this configuration. Set the option and click Add.
Scan to SMB • Scan to SMB Enabled : You can set the Scan to SMB usage. If you enable this option,
the system will support Scan to SMB services. Set the option and click Add.
• Scan to SMB Default Original Type : Set the option and click Add.
• Scan to SMB Default Scan Resolution : Set the option and click Add.
• Scan to SMB Default File Format : Set the option and click Add.
• Scan to SMB Default Scan Color : Set the option and click Add.
Scan to SMB Severs • You can configure SMB servers by uploading a CSV file. You can download the CSV file
from SWS and reuse the file for this configuration. Set the option and click Add.
Devices_ 47

E-mail
ITEM
OPTION&DESCRIPTION
SMTP Client • Scan to Email Default Original Type : You can set the default original type for the
Scan to Email service. Set the option and click Add.
• Scan to Email Default Scan Resolution : You can set the default resolution in
dots-per-inch (DPI) for the Scan to Email service. Set the option and click Add.
• Scan to Email Default File Format : You can set the default file format for the Scan to
Email service. Set the option and click Add.
• Scan to Email Default Scan Color : You can set the default scan color mode for Scan
to Email service. Set the option and click Add.
• Scan to Email Default [From:] Address : You can set the default sender [From:]
address for Scan to Email. Set the option and click Add.
• Scan to Email Auto Send To Self : You can set this option to automatically send the
scanned document to the sender as well as the recipients when using Scan to Email. If
you enable this option, then the sender [From:] address will be automatically added to
recipients list (CC :). Set the option and click Add.
• Scan to Email Default Subject : You can set the default subject for emails when using
Scan to Email. Set the option and click Add.
• Scan to Email Default Mail Text Enabled : You can set the default for using default
body text for emails when using Scan to Email. Set the option and click Add.
• Scan to Email Default Body Text : You can set the default body text for emails when
using Scan to Email. Set the option and click Add.
• Scan to Email Print Confirmation Sheet : You can set this option to automatically print
a report after a Scan to Email job is finished. If it’s set to Always, a report will always
print out after a Scan to Email job. If it’s set to On Errors Only, a report will print out
only when an error occurs during transmission. If it’s set to Never, a report will not
printout. Set the option and click Add.
SMTP Server • SMTP Server Address : You can set the default SMTP server address for the Scan to
Email service. Set the option and click Add.
• SMTP Server Port : You can set the default SMTP server port number for the Scan to
Email service. Twenty-five is set as a default. Set the option and click Add.
• SMTP Server Authentication Enabled : You can set the SMTP client authentication
usage with this option. If you enable this option, SMTP client authentication will be used.
You need to configure the SMTP Login Name and SMTP Login Password if this option is
enabled. This option is related to the SMTP server settings. If your SMTP server requires
client authentication, you need to enable this option. Set the option and click Add.
• SMTP Login Name : You can set the user name for client authentication on the STMP
server. Set the option and click Add.
• SMTP Login Password : You can set the login password for client authentication on the
SMTP server. Set the option and click Add.
• SMTP Server Connection Timeout : You can set the time (in seconds) that the system
will wait before the SMTP server connection fails due to timeout. The time value should
be 30 seconds or more for reliable operation over congested enterprise networks. Set
the option and click Add.
• Maximum Message Size : You can set the maximum message size. If the scanned
document is larger than this message size, it will be split into multiple messages. Set the
option and click Add.
• SMTP requires POP3 before SMTP authentication : You can set POP3
authentication to appear before SMTP client authentication usage. If you enable this
option, POP3 is required by the SMTP server first. Set the option and click Add.
• POP3 Server Address : You can set the default POP3 server address. Set the option
and click Add.
• POP3 Server Port : You can set the default POP3 server port number: 110 is set as a
default. Set the option and click Add.
• POP3 Login Name : You can set the user name for client authentication on the POP3
server. Set the option and click Add.
• POP3 Login Password : You can set the login password for client authentication on the
POP3 server. Set the option and click Add.
Address Book
You can add and store email addresses.
You can download the address book in CSV file from the SWS and reuse the file for this
configuration using the Import CSV button.
Devices_ 48

LDAP
ITEM
OPTION&DESCRIPTION
LDAP • LDAP Server Address : You can set the default LDAP server address. Set the option
and click Add.
• LDAP Server Port Number : You can set the default LDAP server port number: 389 is
set as a default. Set the option and click Add.
• LDAP Search Root Directory : You can set the default name of the search root
directory for LDAP server. Set the option and click Add.
• LDAP Authentication Method : You can set LDAP client authentication usage. If you
enable this option, LDAP client authentication will be used. You need to configure an
LDAP Login Name and LDAP Login Password if this option is enabled. This option is
related to the LDAP server settings. If your LDAP server requires client authentication,
you need to enable this option. Set the option and click Add.
• LDAP Append Root to Base DN : You can set the default append root directory for
LDAP usage. If you enable this option, the root directory name will be appended to the
base DN. Set the option and click Add.
• LDAP Login Name : You can set the user name for client authentication on the LDAP
server. Set the option and click Add.
• LDAP Login Password : You can set the login password for client authentication on the
LDAP server. Set the option and click Add.
• LDAP Maximum Number of Search Results : You can set the maximum number of
search results for an LDAP search. Set the option and click Add.
• LDAP Search Timeout : You can set the time (in seconds) that the system will wait
before the LDAP server connection fails due to timeout. Set the option and click Add.
• LDAP Referral : You can set the referral feature in LDAP usage. If you enable this
option, LDAP referrals will be accepted and allowed. Set the option and click Add.
• LDAP Search Name Order : You can set the default attribute type for LDAP searches.
If it’s set to Common Name, the common name attribute will be searched. If it’s set to
Email Address, the email attribute will be searched. If it’s set to Surname Given Name,
the surname and given name attributes will be searched. Set the option and click Add.
• Perform LDAP Query to Populate[From:] Field : You can set this option to lookup the
sender [From:] address for Email-based services (Fax to Email or Scan to Email, etc.). If
you enable this option, the system will perform an LDAP lookup. Set the option and click
Add.
Network
ITEM
OPTION&DESCRIPTION
Ethernet • Ethernet Speed Rate : You can set the speed for the Ethernet interface. Set the option
and click Add.
IP Filtering • IP Filtering Enabled : You can set the IP filtering usage. If you enable this option, the
system will support IP filtering – restricted access on the network interface. Set the
option and click Add.
Devices_ 49

ITEM
OPTION&DESCRIPTION
IPP • IPP Enabled : You can set IPP printing usage. If you enable this option, the system will
support IPP printing. Set the option and click Add.
• IPP Printer Name : You can set a user-friendly IPP printer name. You can configure this
name with a part of the IPP Printer URI. Set the option and click Add.
• IPP Printer URI : You can set the URI of the IPP printer. Set the option and click Add.
• IPP Printer Information : You can set the description of the IPP printer. Set the option
and click Add.
• IPP More Printer Information : You can set more information about the IPP printer. Set
the option and click Add.
• IPP Printer Location : You can set the physical location of the IPP printer. Set the
option and click Add.
• IPP Multiple Operation Timeout : You can set the time (in seconds) that the IPP printer
will wait for an additional send-document or send-URI operations while a multi-document
job object is still open before taking any recovery actions. Values should be 30 seconds
or more for reliable job submission over congested enterprise networks. Set the option
and click Add.
• IPP Time to Keep Jobs in History : You can set the time (in seconds) that IPP printer
will keep completed IPP jobs in history. Values should be 30 seconds or more for reliable
job accounting and job completion notifications to end users and operators. Set the
option and click Add.
• IPP Operator Message : You can set the message from the operator for the IPP printer.
Set the option and click Add.
LPD • LPR/LPD Protocol Enabled : You can set the LPR printing usage. Set the option and
click Add.
• LPR/LPD Protocol Port : You can set the port for LPR printing. 515 is set as a default.
Set the option and click Add.
Raw TCP/IP • Raw TCP/IP Printing Enabled : You can set the raw printing usage. Set the option and
click Add.
• Raw TCP/IP Printing Port : You can set the port for raw printing: 9100 is set as a
default. Set the option and click Add.
SLP • SLP Enabled : You can set the SLP protocol usage. Set the option and click Add.
• SLP Message Type : You can set the UDP message type for SLP discovery requests.
Set the option and click Add.
• SLP Multicast Radius : You can set the UDP multicast radius – TTL or hop count – for
SLP discovery requests: 255 is set as a default. Set the option and click Add.
• SLP Registration Lifetime : You can set the lifetime (in seconds) of SLP registration.
Set the option and click Add.
SNMP Traps • SNMP Authentication Traps Enabled : You can set the generation of SNMP
authentication failure traps with this option. If you enable this option, the system will
support generation of SNMP authentication failure traps. Set the option and click Add.
• SNMP Trap Address Pair 1~5 Enabled : Set the option and click Add.
• SNMP Trap IP Address 1~5 : Set the option and click Add.
• SNMP Trap Community Name 1~5 : Set the option and click Add.
SNMP Community • SNMP Community 1~5 Enabled : Set the option and click Add.
• SNMP Community 1~5 Name : Set the option and click Add.
• SNMP Community 1~5 Access Permission : Set the option and click Add.
TCP/IP • Dynamic DNS Registration : Set the option and click Add.
• Domain Name : Set the option and click Add.
• Primary DNS Server/Secondary DNS Server : Set the option and click Add.
• Primary WINS Server/Secondary WINS Server : Set the option and click Add.
UPnP • Auto IP : You can set the Auto IP usage for link-local auto-configuration. If you enable
this option, this data link interface will support AutoIP. Set the option and click Add.
• Multicast DNS : You can set the DNS usage for printer advertisement. Set the option
and click Add.
• SSDP : You can set the SSDP (Simple Service Discovery Protocol) usage for printer
advertisement via multicast address 239.255.255.250. Set the option and click Add.
• SSDP TTL : You can set the UDP multicast message radius – TTL or hop count – for
SSDP advertising. Set the option and click Add.
Devices_ 50

Security
FEATURE
OPTION&DESCRIPTION
Security • Printer Firmware Update Enabled : You can set this option for software update
operation usage. If you enable this option, the system will support software/firmware
update operations. If you disable this option, you cannot update any firmware to the
device. Set the option and click Add.
SWS • SWS Password Enabled : You can set username/password authentication for SWS
usage. If you enable this option, the system will require a user name and password when
you try to access SWS. Set the option and click Add.
• SWS Login ID : You can set the user name for administrator authentication to the
SWS. Set the option and click Add.
• SWS Login Password : You can set the user password for administrator authentication
to the SWS. Set the option and click Add.
Job Accounting
This feature only appears when you install the Job Accounting Plug-in.
ITEM
OPTION&DESCRIPTION
Job Accounting • Job Accounting Error Report Enabled : This option is policy for the Job Accounting
error report. If you enable this option, the Job Accounting error report will be locally
printed out whenever Job Accounting authentication fails, such as a wrong password
or the account is out of permission. By default, this option is enabled. Set the option and
click Add.
• Job Accounting - Copy Job Type Enabled : You can use Job Accounting for copy
jobs. Set the option and click Add.
• Job Accounting - Fax Job Type Enabled : You can use Job Accounting for fax jobs.
Set the option and click Add.
• Job Accounting - Print Job Type Enabled : You can use Job Accounting for print
jobs. Set the option and click Add.
• Job Accounting – Scan Job Type Enabled : If you enable this option, you can use
Job Accounting for scan jobs. Set the option and click Add.
Devices_ 51

Configuration History
After starting the configuration, you may want to see the results without leaving your desk.
From SyncThru Admin 5, click the Devices menu > Configuration > Configuration History. Configuration History
provides you details about the configuration status.
1 History Shows accumulated history for discoveries (See "History" on page 40).
2
3
History Summary/
Configure
Configured Device List
Shows overall status of what you have started (See "History Summary/Configure"
on page 40).
Shows details of the selected configuration task (See "Configured Device List" on
page 53).
4 Device Information Shows basic information about the devices.
• If you click the OK button (not Apply button) at the final step of configuration, the page will be automatically
moved to Configuration History (See "Configuring a single device" on page 42, "Configuring multiple devices" on
page 42).
• Please see Settings menu > Settings > SyncThru Management > Database> History Data Management.
This history part depends on History Data Management settings. For example, if you configure History
Retention Time to Month, SyncThru Admin 5 will clean the history data every month. If you want to remove
the history data with a specific date, you can use the Clean history before specified date option.
History list
You can see all the accumulated history for configurations in the History list. The latest task is located on the very top
of the list. You can see the date and status of the task. If you want to see the history in detail, click the specific history
on the list. You can now see details in the History Summary/ Configure and Configured Device list located in the
middle of the page.
In the History panel you can:
• view all the configuration tasks.
• add a new folder for managing tasks.
• delete any task or folder from the list.
Devices_ 52

History Summary/ Configure
The History Summary/ Configure panel displays the status of the configuration with a progress bar.
In the History Summary/ Configure panel you can:
• view the status of the configuration task,
- view the number of configured devices,
- view the number of failed devices,
- view the number of properties, and
- view the date.
• stop the configuration task by clicking the button.
• pause or resume the configuration task by clicking the button.
• modify the configuration task by clicking the button.
Configured Device List
You can see details of the selected configuration task here. You can choose to see only tasks that have succeeded or
jobs that have failed by filtering the list.
If you want to check the status of each item, click the Details button from the list. A window will pop-up giving you
detailed results of the items. If configuration of some items fails, you can see the reason for the failure.
Understanding the column headers:
• Result : Shows the result of your configuration task (Success or Failed).
• Network Name : Shows the network name of the device.
• Model Name : Model name of the device.
• Start Time : Shows the started time of the configuration task.
• Finish Time : Shows the finished time of the configuration task.
• Total/Fail : Shows [total number of configuration task/failed configuration task].
• Details : Click the Details button, a window with detailed device information pops up.
Detailed information includes:
- Status : Success or Failed
- Property Name
- Property Value
- Details : If a job has failed, you can see the detailed reason in here.
In the Configured Device list panel you can:
• view details of the task.
• retry the specific task.
Related settings
You can set configuration related settings in the Settings menu.
From SyncThru Admin 5, click the Settings menu > Settings > Device Management > Connection Settings .
Values you set in the Default Connection Settings panel must be the same as the SNMP setting values in the device in
order for configuration to work properly. Especially, SNMP Write Community value has to be exactly the same. If you are
using a discovered device, use the Connection Settings button in the Device List to set the SNMP Write Community
value.
Example of practical Configuration usage
After discovering devices and grouping them, you may want to configure specific options for the devices. The following is
an example of grouping devices and configuring them:
GROUP
DEVICE
1F Printer #1, MFP #1~3
2F Printer #2~#5, MFP #1~3
There are two customized groups: ‘1F’ and ‘2F’.
Let’s manage them by marking the devices as per the group using Location and Contact, which refers to the public MIB.
(i.e. these values can be configured for all the other vendors’ devices if the devices support public MIB.)
1. From SyncThru Admin 5, click the Devices menu > Configuration > Configuration Settings.
2. Select 1F group and select all the devices.
3. Open the configuration category: Network > General. Then you can see Location and Contact items.
4. Type in 1st floor in Location, and 1st floor administrator in Contact.
5. Click OK/Apply.
By doing this, if someone finds any errors or faces a problem with the device, he or she can contact the specific person.
Devices_ 53

Firmware overview
SyncThru Admin 5 provides the functionality of remotely updating the firmware on Samsung devices. With this feature,
you can easily manage devices. It will save you time from updating the devices one-by-one.
Firmware Upgrade Settings
Upgrading devices
1. From SyncThru Admin 5, click Devices menu > Firmware > Firmware Upgrade Settings.
2. Select the device(s) you want to update. Then, you can see that the middle of the Specify Firmware panel
displays the model name of the device(s) you have selected.
Firmware Model and Comment work as a role of "marker". Firmware Model can be taken from the firmware
file automatically, but some firmwares do not support this feature.
3. Click the button to choose the firmware file. Then you can see a pop-up window of Firmware Storage.
• If there is any firmware file in SyncThru Admin 5 storage, you can see the files in this window. If the proper
firmware file is available, select the file and click OK/Apply.
• If there is no file available in SyncThru Admin 5 storage, you need to upload the file first. Click the
button in the window and upload a firmware file. Then select the file and click OK/Apply.
You can see the selected file in the right panel. (If you want to update the device(s) including various types of
models, you need to repeat from 3).
Devices_ 54

4. Click OK/Apply after checking the settings.
If you want to start upgrading at a specified time, check Start Date/Time and configure the exact date and time.
• SyncThru Admin 5 uses http protocol for upgrading firmware for Samsung devices.
• If you click the OK button (not Apply button) after the final step of upgrading, the page will be automatically
moved to Firmware Upgrade History.
• If the device is working with SSL, SyncThru Admin 5 can upgrade the firmware.
• If credentials is enabled in the device, upgrading firmware will fail. You can see the results in Firmware
Upgrade History. Here you need to configure the credentials with the Connection Settings button in the
main device list (See "Main Device List" on page 30).
- If you've set up the credentials in connection settings (in the device list for example) before the firmware
installation, the upgrading firmware will not fail.
- You can set the credentials with Connection Settings button in the main device list or in the Firmware
Upgraded Device List in the Firmware Upgrade History.
Managing Firmware Files
SyncThru Admin 5 can manage firmware files in the system. If you want to manage firmware files within SyncThru
Admin 5 storage, from SyncThru Admin 5 , click Settings menu > Settings > Device Management > Firmware
Files. You can add or delete firmware files and check the detailed information of the files.
Firmware Upgrade History
After upgrading the firmware, you may want to see the results without leaving your desk.
From SyncThru Admin 5 , click Devices menu > Firmware > Firmware Upgrade History. Firmware Upgrade History
provides you with details about the upgrading status including firmware version.
Please see Settings menu > Settings > SyncThru Management > Database> History Data Management. This
history part depends on the History Data Management settings. For example, if you configure History Retention
Time to Month, SyncThru Admin 5 will clean the history data every month. If you want to remove the history data
with a specific date, you can use the Clean history before specified date option.
Devices_ 55

History list
You can see the accumulated history for upgrading firmware in the History list. The latest task is located on the top of
the list. You can see the date, schedule information, number of runs and status for each task. If you want to see it in
detail, click a specific history on the list. Then you can see details in the History Summary/ Configure panel and
Firmware Upgraded Device List panel.
In the History panel, you can:
• view all the firmware upgrading tasks,
• add a new folder for managing tasks, and
• delete any task or any folder from the list.
History Summary/ Configure
You can see the status of the upgrading firmware with the progress bar.
In the History Summary/ Configure panel, you can:
• view the status of the firmware upgrading task,
- view the number of upgraded devices,
- view the number of failed devices,
- view the number of firmwares, and
- view the date.
• stop the firmware upgrading task by clicking the button.
• pause or resume the firmware upgrading task by clicking the button.
• modify the firmware upgrading task by clicking the button.
Firmware Upgraded Device List
You can see the details of the selected upgrading task in this list. You can choose to see only tasks that have
succeeded or tasks that have failed by filtering the list.
Understanding the column header:
• Result : Shows the result of firmware upgrading task (Success or Failed).
• Network Name : Shows the network name of the device.
• Model Name : Shows the model name of the device.
• Start Time : Shows the start time of the firmware upgrading task.
• Main Start Version & Main Finish Version :
- Main Start Version : The printer operating system firmware version installed before upgrading
- Main Finish Version : The printer operating system firmware version installed became after upgrading
• Finish Time : Shows the finished time of the firmware upgrading task.
• Total/Fail : Shows [total number of firmware upgrading task/number of failed firmware upgrading task].
• Details : Click the Details button; a window with detailed device information pops up.
Detailed information includes:
- Status : Success or Failed.
- Model : Model name.
- Comment : The text marker you have added in the firmware storage.
- Details : If a job has failed, you can see the detailed reason here.
Also by using the Custom... option located in a column header's pull-down menu (see "Column header" on
page 15), you can add the following columns:
• NIC Start Version . The printer network card firmware version installed before upgrading
• NIC Finish Version . The printer network card firmware version installed after upgrading
• Engine Start Version . The printer hardware engine firmware version installed before upgrading
• Engine Finish Version . The printer hardware engine firmware version installed after upgrading
In the Firmware Upgraded Device List panel, you can:
• view details of a task including the previous firmware versions and the updated version.
• view the failure reason if a task fails.
• retry a specific task.
Related settings
From SyncThru Admin 5, click the Settings menu > Settings > Device Management > Firmware Files.
You can manage firmware files here. For example, if you receive any firmware file with enhancements or a
problem-fixed version, you may want to upload it to SyncThru Admin 5 Storage. Firmware files can also be
downloaded again from this area.
Devices_ 56

File Storage overview
SyncThruAdmin 5 provides the ability to manage files like fonts, forms, and macros in the devices with the File Storage
function. Files that reside in the devices can be listed, added or deleted within SyncThru Admin 5.
From SyncThru Admin 5, click the Devices menu > File Storage > File Storage Settings.
File storage settings
Managing a single device
What you can do depends on how many devices are selected. If you select a single device, you can:
• view what kinds of files are in the device.
• download files in the device.
• add files to the device.
• delete files in the device.
• configure the file ID of the specific file in the device.
View files in the device
Follow the below steps to check what kinds of files are in the device:
1. From SyncThru Admin 5, click Devices menu > File Storage > File Storage Settings.
2. From the Device List, select the device you want to check for stored files.
3. Click the Management button.
A pop-up window appears displaying all the files that the selected device has.
• File Name : Shows the file’s name.
• File Type : Shows the file type, you can choose among PS Font, PS Form, PCL Font and PCL Macro.
• File Size : Shows the file’s size.
• File Key : Only PCL related files have a file key.
• Persistence : A basic file stored in the device, you can remotely remove it from SyncThru Admin 5. If
Persistence displays "PERMANENT", this file cannot be deleted
If you can’t see the Management button, resize the panel or use the horizontal scroll bar to find it (See
"Resizing panels" on page 15).
Devices_ 57

Download files from a device
Sometimes you may need to copy a specific file from one device to another devices. Follow the below steps to
download files from a device
1. From SyncThru Admin 5, click Devices menu > File Storage > File Storage Settings.
2. From the Device List, select the device from which you want to download files.
3. Click the Management button.
A pop-up window appears displaying all the files that the selected device has.
If you can’t see the Management button, resize the panel or use the horizontal scroll bar to find it.
4. Select the files you want to download to SyncThru Admin 5.
5. Click the Download button.
6. Click OK/Apply.
The selected files will be downloaded to SyncThru Admin 5. You can use these files for other devices using the
Add Files function (See "Add files to a device" on page 58).
Add files to a device
Follow the below steps to add files to a specific device.
1. From SyncThru Admin 5, click Devices menu > File Storage > File Storage Settings.
2. From the Device List, select the device to which you want to add files.
3. Click the Management button.
A pop-up window appears displaying all the files that the selected device has.
If you can’t see the Management button, resize the panel or use the horizontal scroll bar to find it.
4. Click the button above the list.
5. A new pop-up window appears.
Click the Browse button and upload the file by browsing your HDD.
6. Click OK/Apply.
Deleting files from a device
Follow below steps to delete unnecessary files from the device.
1. From SyncThru Admin 5, click Devices menu > File Storage > File Storage Settings.
2. From the Device List, select the device to which you want to add files.
3. Click the Management button.
A pop-up window appears displaying all the files that the selected device has.
If you can’t see the Management button, resize the panel or use the horizontal scroll bar to find it.
4. Select the file(s) you want to delete.
5. Click the button above the list.
6. If a confirmation window appears, click OK.
7. Click OK/Apply.
Please make sure not to erase permanent files.
Managing multiple devices
What you can do depends on how many devices are selected. If you select multiple devices, you can only:
• add files to the device.
• configure the file ID.
Add files to devices
Follow the below steps to add files to devices:
1. From SyncThru Admin 5, click Devices menu > File Storage > File Storage Settings.
2. From the Device List, select the devices to which you want to add files.
3. From the Add Files panel, click the button.
The Select files window appears displaying all the files stored in SyncThru Admin 5.
4. Select the file you want to add.
If there is no file located here that you want, you can upload another with the
Click the Browse button and upload the file by browsing your HDD.
button above the list.
5. Click OK/Apply.
You can see the selected files on the Add Files panel.
6. Click OK/Apply.
If you want to start adding files at a specified time, check Start Date/Time and configure the exact date and
time.
Devices_ 58

Configure the file ID
Follow the below steps to configure the file ID. You can only configure one file ID at a time:
1. From SyncThru Admin 5, click Devices menu > File Storage > File Storage Settings.
2. From the Add Files panel, click the button.
The Select Files window appears displaying all the files stored in SyncThru Admin 5.
3. Select the file you want to change ID.
4. Click Set File ID button.
The Set file id window appears.
5. Enter ID for the selected file.
6. Click OK/Apply.
If you add a font or macro having the same ID as a file that already exists on the device, the existing file will
be deleted during adding because the ID of a PCL font or PCL macro has to be unique in the device.
File Storage History
After starting any job of File Storage, you may want to see the results without leaving your desk.
From SyncThru Admin 5, click Devices menu > File Storage > File Storage History.
Please see Settings menu > Settings > SyncThru Management > Database > History Data Management. This
history part depends on History Data Management settings. For example, if you configure History Retention Time
to Month, SyncThru Admin 5 will clean the history data every month. If you want to remove the history data with a
specific date, you can use the Clean history before specified date option.
History list
You can see all the accumulated history for the jobs of the File Storage in the History list. The latest task is located on
the very top of the list. You can see the date and status for the task. If you want to see the history in details, click the
specific history on the list. Then you can see details in the middle of the page.
In the History panel, you can:
• view all the file storage tasks.
• add a new folder for managing tasks.
• delete any task or any folder from the list.
Devices_ 59

History Summary
The Summary panel displays the status of the file storage task with a progress bar.
In the Summary panel, you can:
• view the status of the file storage task,
- number of devices,
- number of failed devices,
- number of files, and
- date.
• stop the file storage task by clicking the button.
• pause or resume the file storage task by clicking the button.
• modify the file storage task by clicking the button.
File Managed Device List
You can see the details of the selected File Storage task in this list. You can choose to see only tasks that have
succeeded or tasks that have failed by filtering the list.
Understanding the column header:
• Result : Shows the result of firmware upgrading task (Success or Failed).
• Network Name : Shows the network name of the device.
• Model Name : Shows the model name of the device.
• Start Time : Shows the started time of the firmware upgrading task.
• Finish Time : Shows the finished time of the firmware upgrading task.
• Total/Fail : Shows [total number of firmware upgrading task/number of failed firmware upgrading task].
• Details : Click the Details button, a window with detailed device information pops up.
Detailed information includes:
- Status : : Success or Failed
- Command Type
- File Name
- File Type
- File Key
- Details : If a job has failed, you can see the detailed reason in here.
In the File managed device list panel, you can:
• view details of the task.
• view the failure reason if the task fails.
• retry the specific task.
Related settings
If you want to manage the font/form/macro files within SyncThru Admin 5 storage, go to Settings menu > Settings >
Device Management > Filestorage Files. You can add or delete the files and check detailed information for the files. In
addition, you can configure the file ID with Set File ID button.
Example of a practical File Storage usage
If your company has its own custom fonts, forms or macros, you can use them instead of default files by distributing your
files to devices.
Upload the files to a device (See "Add files to a device" on page 58).
and distribute the files to the devices (See "File Storage overview" on page 57).
Devices_ 60

5.Analysis & Reports
This chapter explains the analysis and report functionality SyncThru Admin 5 provides.
This chapter includes:
• Overview
• Analysis
• Report
Overview
SyncThru Admin 5 provides reporting capabilities for devices. You can create, display and send reports on statuses,
usage, alerts, consumables, assets and accounting information. The data is collected in a database that can be used to
generate reports.
Basically, SyncThru Admin 5 analyzes the devices’ information with time, historical reports, current reports, and
proactive reports. A historical report is to provide analysis for accumulated data and a proactive report is to provide
forecasting based on the collected data. You can better understand your printing environment using these various reports.
From SyncThru Admin 5, click the Analysis & Reports menu.
Please see Settings menu > Settings > SyncThru Management > Database > Report Data Management. This
report part depends on the Report Data Management settings. For example, if you configure Report Retention
Times to Year, SyncThru Admin 5 will clean the report data every year. If you want to remove the report data with
a specific date, you can use the Clean report data before specified date option.
Analysis & Report categories
The following table describes what kinds of analyses & reports SyncThru Admin 5 provides.
TYPE
DESCRIPTION
Usage Historical Peak Usage Shows hourly distribution of printed pages based on total
count information.
Total Usage
Detailed Usage
Shows how many pages were printed during the
specified period. It uses total count information.
Shows usage count grouped by various combinations.
You can see "Units" in Report Settings or
Analysis Settings. This option is for configuring
unit for usage data. Available options are
"Impressions" or "Sheets". Usage data collection
works like this: Devices send impression count to
SyncThru Admin 5 and impression based report
includes exact count. If you select "Sheets" based
report, SyncThru Admin 5 calculates sheet
count using impression count collected from
devices. Therefore Sheet count is approximate.
Current Total Usage Shows the current state of device usage count.
Detailed Usage
Shows usage count grouped by various combinations.
You can see "Units" in Report Settings or
Analysis Settings. This option is for configuring
unit for usage data. Available options are
"Impressions" or "Sheets". Usage data collection
works like this: Devices send impression count to
SyncThru Admin 5 and impression based report
includes exact count. If you select "Sheets" based
report, SyncThru Admin 5 calculates sheet
count using impression count collected from
devices. Therefore Sheet count is approximate.
Device Historical Lifecycle Shows the history of devices in SyncThru Admin 5
from discovery to deletion.
Analysis & Reports_ 61

TYPE
DESCRIPTION
Asset Current Current Information Shows current assets list of devices.
Historical Historical Information Shows changes of device accessories’ history including
HDD, memory, finisher, and more.
Types of optional accessories:
• RAM
• HDD
• Output tray
• Input tray
• Fax
• Finisher
• Others
Consum
ables
Historical Toner Lifecycle Details Shows statistics for toner changing history including
average time and counts.
Toner Lifecycle
Shows toner lifecycle, such as when it was installed,
generated low toner warnings and more.
Current Consumables Information Shows current consumables status and remaining level.
Proactive Consumables Forecast Shows estimation for how many toners should be bought
for the specified period.
Consumables Forecast
Details
Shows estimation for when to replace toner, for the
specified devices
Alert Current Current Alerts Shows current alerts for the selected device group.
Historical Alerts Severity Summary Shows how many alerts happened up until now with
severity information.
Alert Average Recovery
Time
Severity Average Recovery
Time
Alert Full History
Most Frequent Alerts
Device Availability
Shows average time for solving alerts grouped by alerts.
You can check what kinds of alerts are easily or quickly
resolved from this report.
Shows average time for solving alerts grouped by
severity level.
Alert severity levels are defined as Critical,
Warning, and Information.
Shows full history with alert name, severity level, and
average recovery time.
Shows most frequently happening alert information.
Shows how long the devices were in down status during
the specified period.
Analysis & Reports_ 62

Analysis
Analysis is to provide useful information with simple options. You can quickly and easily get the analysis since SyncThru
Admin 5 aggregates the analysis every time its database is updated.
With the Analysis menu, you can:
• see an analysis based on a device group (not for an individual device).
• easily see different analyses by changing settings options, such as period.
• If you want to see an analysis for an individual device, refer to the Reports section (See "Report" on page 63).
• If you want to schedule an analysis information report, refer to the Reports section (See "Report" on page 63).
Analyzing
1. From SyncThru Admin 5, click Analysis & Reports menu > Analysis.
2. From the Analysis Types panel, select the analysis type you want.
3. From the groups panel, select the group for which you want to see an analysis.
4. If you want, change the settings in the Analysis Settings panel.
You can see the result in the Analysis Results panel.
Report
Reports have a slightly different concept for analyzing devices’ data from Analysis. You can see more options like
Schedule and Device List, which lets you generate reports with individual devices. In the case of the Reports menu,
SyncThru Admin 5 generates reporting data when you configure options and select devices, which is the main difference
from the Analysis menu. You can generate a wider variety of reports with the Reports menu. The Reports menu consist
of the Report Settings and Report History tab menus.
With Reports menu, you can:
• see all the history for reports you created (See "Scheduling report generation" on page 64).
• generate various reports based on your configuration (See "Generating reports" on page 64).
• schedule reports (See "Scheduling report generation" on page 64).
• email reports (See "Sending reports via email" on page 64).
Analysis & Reports_ 63

Report settings
Generating reports
1. From SyncThru Admin 5, click Analysis & Reports menu > Reports > Report Settings.
You can see the Device List and Report Settings panels for advanced reporting.
2. Select the report type you want to generate from the Report Types.
3. Select the group and the devices for which you want to get the report.
4. Type in the Report Name and configure other settings:
• Report Name: Type in the name for the report you are generating.
• Period: Select the time period for which data to use when generating the report. The data for report generation
depends on this period. For example, if you select Last week and start to generate report, SyncThru Admin
5 uses data collected last week. Available options are, This week, This month, This year, Last week, Last
month, Last year and Custom (you can set the period).
• Columns: Select the columns you want to see with the report.
• Sort by: Select the column used for sorting when generating the report.
• Sort Order: Select Ascending or Descending for sorting
5. Click OK/Apply.
You can see the generated reports in Report History.
If you click the OK button (not Apply button) after the final step, the page will be automatically moved to
Report History (See "Report history" on page 65).
Scheduling report generation
You can schedule report generation.
1. From SyncThru Admin 5, click Analysis & Reports menu > Reports > Report Settings.
2. Configure settings.
3. Check the Schedule checkbox and set the specific date/time you want.
If you want to generate the report periodically, set the Time Interval.
If you configure scheduling option, you can see reports with the special icon like
in the Report History.
4. Click OK/Apply.
Sending reports via email
You can receive reports via email without accessing SyncThru Admin 5.
1. From SyncThru Admin 5, click Analysis & Reports menu > Reports > Report Settings.
2. Configure settings.
3. Check the Send by Email and type in the email address in Recipients field.
4. Click OK/Apply.
Analysis & Reports_ 64

Please make sure that the SMTP Server is configured. SyncThru Admin 5 will use the SMTP server
information in Settings menu > Settings > SyncThru Management > Email Settings (See "Email settings" on
page 74).
Report history
After finishing the report settings, you can see the result in Report History. You can also check all the scheduled
discoveries here.
From SyncThru Admin 5, click Analysis & Reports menu > Reports > Reports History.
Please see Settings menu > Settings > SyncThru Management > Database > History Data Management
. This history part depends on your History Data Management settings. For example, if you configure the History
Retention Time to Month, SyncThru Admin 5 will clean the report data every month. If you want to remove the
report data with a specific date, you can use the Clean history before specified date option.
Report history
You can see all the accumulated history for the report generating tasks in here. The latest task is located on the top.
You can see the date and status for a task. If you want to see the history in details, click the specific history
on the list. Then you can see details in the Report History summary and Report History Details.
In the Report History panel, you can:
• see all the generated reports.
• add a new folder for managing tasks.
• delete any task or folder from the list.
Report history summary
The Report History Summary panel displays the status of the report generation with a progress bar.
In the Report History Summary panel, you can:
• see the status of the report generation task.
• stop the report generation task by clicking the button.
• pause or resume the report generation task by clicking the button.
• modify the report generation task by clicking the button.
If you have configured a report generation with the Schedule option, you can see the scheduled time here.
Analysis & Reports_ 65

Report History Details
You can see the history of reports SyncThru Admin 5 has generated in detail.
In the Report History Details panel, you can:
• see the generated report.
• see the previously generated reports in case of periodical reports.
• export the reports to a PDF or CSV file.
Exporting reports
If you are not comfortable with the web-based format, you can export the reports in PDF or CSV format.
1. From SyncThru Admin 5, click Analysis & Reports menu > Reports > Reports History > Report History
Details.
2. Click the Export button and select the format you want.
Viewing periodical reports
When you configure scheduled reports, SyncThru Admin 5 accumulates all the scheduled reports, but you can
choose to see the one you want to see. For example, if you configure weekly reports with the Time Interval option
(See "Scheduling report generation" on page 64), there will be several reports generated by SyncThru Admin 5 after
a while (more than a few weeks). From the Results drop down list in Report History Details panel, select the time
and date of the report you want to see.
Report Samples
Following reports are samples of English reports; the language used in the reports may differ depending on the
language you select.
Alerts Severity Summary Report
Analysis & Reports_ 66

Consumables Forecast Details
Device Availability Report
Toner Life Cycle Details
Analysis & Reports_ 67

Total Usage Report
Analysis & Reports_ 68

6.Settings
This chapter explains the Settings menu where you can configure basic settings for SyncThru
Admin 5.
This chapter includes:
• Overview
• User Management
• SyncThru Management
• Device Management
Overview
There are three main categories in the Settings menu.
Settings_ 69

User Management • User Accounts : You can add/delete SyncThru Admin 5 user accounts and modify
user roles (See "User Accounts" on page 70).
• User Roles : You can configure permissions for SyncThru Admin 5 users. You can
define which users can use specific features (See "User Roles" on page 71).
SyncThru Management • SyncThru Update : You can update SyncThru Admin 5, install/update/uninstall
additional Plug-ins (See "SyncThru Update" on page 72).
• HTTP Security : You can configure SyncThru Admin 5 web server settings, configure
certificate, or authentication (See "HTTP Security" on page 73).
• Email Settings : You can configure SMTP server settings and test sending emails (See
"Email settings" on page 74).
• Database : You can configure database options (See "Database" on page 74).
• SyncThru Discovery : You can see other SyncThru Admin 5 servers on the network
(See "SyncThru Discovery" on page 75).
• Log Messages : You can see SyncThru Admin 5 log messages and configure logging
options (See "Log Messages" on page 75).
• LDAP Servers : You can configure LDAP server settings (See "LDAP Servers" on
page 75).
Device Management • Connection Settings : You can configure SNMP default settings (SNMPv1, SNMPv2
and SNMPv3), SWS credentials and Account settings for locally connected devices (See
"Connection Settings" on page 76).
• Blocked Devices : You can see the blocked devices, that have been blocked when you
delete them from the Device List (See "Blocked Devices" on page 76).
• Discovery : You can configure passive discovery settings and option for new devices
(See "Discovery" on page 76).
• Alerts : You can see and customize alerts (See "Alerts" on page 77).
• Alerts Notification : You can configure alert notification for proactive management (See
"Alert Notifications" on page 77).
• Alerts Data Gathering : You can configure the method for collecting alert data from the
devices (See "Alert data gathering" on page 78).
• Firmware Files : You can manage firmware files from SyncThru Admin 5 storage
(See "Firmware Files" on page 78).
• Unconfigured Devices : You can see the SNMPv3 enabled devices when you discover
without any SNMPv3 settings (See "Unconfigured Devices" on page 79).
• File Storage Files : You can manage font files, form files and macro files from
SyncThruTM Admin 5 storage (See "Filestorage Files" on page 79).
User Management
User Accounts
User Management allows you to manage user accounts for SyncThru Admin 5 itself. With SyncThru Admin 5 User
Accounts, you can use Authentication functionality (Settings menu > Settings > SyncThru Management > HTTP
Security > Authentication).
With User accounts, you can:
• view user accounts.
• modify local user accounts.
• add local user accounts, domain users or LDAP users to SyncThru Admin 5.
• remove user accounts from SyncThru Admin 5.
• view the roles of the specified accounts.
• modify the roles of the specified accounts.
User account types
SyncThru Admin 5 supports three types of user accounts.
• Local Account : You can create and add accounts directly to SyncThru Admin 5.
• Domain Account : You can add accounts from a domain server.
• LDAP Account : You can add accounts from an LDAP server.
Settings_ 70

Viewing user accounts
From SyncThru Admin 5, click Settings menu > Settings > User Management > User Accounts. You can see all
the user accounts stored in SyncThru Admin 5.
The Account List shows the following information:
• Type : Shows the user type, Local, Domain or LDAP
• Account : Shows the user account.
• Name : Shows the user’s name.
• Email : Shows the user’s email address.
• Roles : Shows what kind of role the account has.
• Modify : Click to make role modifications. You can assign specific roles to the user accounts.
Adding user accounts
1. From SyncThru Admin 5, click Settings menu > Settings > User Management > User Accounts.
2. Click the button in the Account List.
Add Account window appears.
3. Choose one user type to use from Local Account, Domain account, or LDAP.
You need to configure LDAP server information in Settings menu > Settings > SyncThru Management >
LDAP Servers.
4. Click OK/Apply.
You can see the added user account in the Account List.
After adding user accounts, you need to configure roles for added accounts. Otherwise, users cannot see
anything with the accounts because the accounts have no permissions.
Deleting user accounts
1. From SyncThru Admin 5, click Settings menu > Settings > User Management > User Accounts.
2. Select the user account(s) you want to remove.
3. Click the button in the Account List.
User Roles
SyncThru Admin 5 can assign user roles to users . A role is a set of permissions for using SyncThru Admin 5 features.
Once a role is assigned to a user, the user will have access to the permissions designated by the role.
For example, if account A has only device add permission, account A can use the device add feature only. If an account
has Admin role, which is provided as a default, that account can use all the features after logging-in to SyncThru Admin
5.
After assigning a role to an account, you need to enable authentication then log in to SyncThru Admin 5 to use this
feature.
With User Roles, you can:
• view user roles.
• modify permissions for user roles (See "Modifying user roles" on page 72).
• add/remove user roles (See "Adding user roles" on page 71, "Deleting user roles" on page 72).
• configure permissions for user roles.
• view the permissions assigned to the user role.
You can refer to “Role Model” matrix in RFC 3805 for adjusting this role function according to your site (See "Role
reference" on page 90).
Adding user roles
1. From SyncThru Admin 5, click Settings menu > Settings > User Management > User Roles.
2. Click the button in the Role List.
Add Roles window appears.
3. Enter role name.
4. Click OK/Apply.
You can see the role in the Role List.
5. Now you can assign permissions for the role.
Select the roles you want to configure permissions.
6. Select permissions you want to assign to the specified roles on Permissions panel on the right side.
7. Click Add permission button.
You can see the number of permissions on the Role List.
Settings_ 71

Deleting user roles
1. From SyncThru Admin 5, click Settings menu > Settings > User Management > User Roles.
2. Select the role(s) you want to remove.
3. Click the button in the Role List.
Please make sure that the Admin role cannot be deleted.
Modifying user roles
1. From SyncThru Admin 5, click Settings menu > Settings > User Management > User Roles.
2. Select the user account you want to modify.
3. Click the Modify button in the Role List.
The Modify Permission window appears.
If you can’t see the Modify button, resize the panel or use the horizontal scroll bar to find it (See "Resizing
panels" on page 15).
4. Check or uncheck the permissions you want.
5. You can see the configured permissions within the window.
Change permissions and click OK/Apply.
Please make sure that the Admin role cannot be modified. It has all the permissions and if any account has
this Admin role, it has all the ability to do anything within SyncThru Admin 5.
SyncThru Management
SyncThru Update
SyncThru Admin 5 provides additional features as plug-ins.
From SyncThru Admin 5, click Settings menu > Settings > SyncThru Management > SyncThru Update.
If you only install SyncThru Admin 5, Core Plug-in is displayed in the list on the right. You can also get the version
information here.
Available Plug-ins
SyncThru Admin 5 provides the following plug-ins:
• Driver Management Plug-in : You can install printer drivers to PC from SyncThru Admin 5 and configure driver
settings.
• Job Accounting Plug-in : You can control user access to the devices and manage user permissions for each
job, copy/print/scan/fax.
• Device Map Plug-in : You can manage devices with location information.
Installing Plug-ins
1. From SyncThru Admin 5, click Settings menu > Settings > SyncThru Management > SyncThru Update.
2. Click the button in the SyncThru Update panel.
The Upload Plug-in window appears.
3. Find the plug-in by clicking the Browse button and click the Upload button to install.
Updating Plug-ins
1. Open SyncThru Admin 5 with your web browser.
2. From SyncThru Admin 5, click Settings menu > Settings > SyncThru Management > SyncThru Update.
3. Click the button in the SyncThru Update panel.
4. Upload the plug-in file you have downloaded.
Uninstalling Plug-ins
1. From SyncThru Admin 5, click Settings menu > Settings > SyncThru Management > SyncThru Update.
2. Select the plug-in you want to remove.
3. Click the button in the SyncThru Update panel.
You cannot remove coreplugin (SyncThru Admin 5) here. If you want to uninstall SyncThru Admin 5,
please see the uninstalling section (See "Installing SyncThru Admin 5" on page 18).
Settings_ 72

HTTP Security
You can configure SyncThru Admin 5 server settings including https connection and certification configuration.
From SyncThru Admin 5, click Settings menu > Settings > SyncThru Management > HTTP Security.
Configuring web server settings
SyncThru Admin 5 is a web based management server. By default, it works with HTTP port, 8080. Or if your server
works with HTTPS, it uses HTTPS port, 8081.
• To change the HTTP/HTTPS port number:
From SyncThru Admin 5, click Settings menu > Settings > SyncThru Management > HTTP Security > Web
Server Configuration > HTTP Port/HTTPS Port.
• To enable the SSL:
If you want to use a secure connection, you can use HTTPS by enabling the SSL.
From SyncThru Admin 5, click Settings menu > Settings > SyncThru Management > HTTP Security > Web
Server Configuration > Enable SSL.
• If you enable SSL, all the communications between SyncThru Admin 5 and your web browser are
sent encrypted by HTTPS
• Please make sure that your SyncThru Admin 5 has a certificate. If there is no certificate, you cannot
enable SSL (See "Creating Certification" on page 73).
SSL&Certification
If you want to use an SSL connection for security, you need to configure a certificate, which is required for the secured
connection. SyncThru Admin 5 does not provide the default certificate.
Creating Certification
From SyncThru Admin 5, click Settings menu > Settings > SyncThru Management > HTTP Security > Web
Server Configuration > Certificate Status.
• If the status is Certificate configured, there is already a certificate installed. In this case, you can see the details
of the installed certificate with Certificate Details button (See"Viewing Certification" on page 73).
• If the status is Certificate Not Configured, there is no certificate installed. Click Certificate Configuration. There
are three options for certificate settings:
- Create Self-Signed Certificate : Creates a certificate using SyncThru Admin 5’s provided functionality.
- Prepare Certificate Request : Creates the certificate for the external certificate authority.
- Upload Existing Certificate : Uploads the certificate already issued by the external or internal certificate
authority.
Viewing Certification
If there is a certificate installed, the Certificate Details button is available. You can see the details of the installed
certificate.
Enabling SSL Connection (HTTPS)
From SyncThru Admin 5, click Settings menu > Settings > SyncThru Management > HTTP Security > Web
Server Configuration > Enable SSL
Please make sure that you enter https://ip_address:https_port_number in your web browser address bar when
SSL is enabled. If you type http://ip_address:https_port_number or https://ip_address in the web browser
address bar, the page will not load.
Disabling SSL Connection (HTTPS)
From SyncThru Admin 5, click Settings menu > Settings > SyncThru Management > HTTP Security > Web
Server Configuration > Enable SSL. Uncheck the check box.
Authentication
Authentication is for maintaining SyncThru Admin 5 access rights. If you enable the Authentication, SyncThru
Admin 5 requires a user account when opening SyncThru Admin 5 via a web browser. Choose one of the
Authentication types according to the security policy for your site. Authentication types are Local Authentication,
LDAP Authentication and Domain Authentication.
• If a user using IE in Windows, uses domain account and if the user’s domain account is registered in
SyncThru Admin 5, while Domain Authentication is on, SSO (Single Sign On) is applied when the user
logs in to the PC. So, if the user opens SyncThru Admin 5 from an SSO applied PC, the user does not
need to log in to SyncThru Admin 5, the user is automatically logged in.
• If you configure the authentication during setup, SyncThru Admin 5 will use Local Authentication type.
Settings_ 73

Email settings
You can set email related settings. If you want to receive alert notifications or specified reports via email, you need to
configure Email settings.
Configuring SMTP server
From SyncThru Admin 5, click Settings menu > Settings > SyncThru Management > Email Settings > SMTP
server. Fill in the following fields:
• SMTP Server : Type in your SMTP server address.
• SMTP Port : Type in your SMTP server port number.
We recommend using 25, a well-known port number.
• SMTP requires authentication : Check this box if you want authentication to be required to access the server.
• SMTP Server Login : Fill in if SMTP Requires Authentication is enabled.
• SMTP Server Password : Fill in if SMTP Requires Authentication is enabled.
• From Address : Type in the email address that will be provided as the sender’s address.
Testing the SMTP Server
You can check to see if the configured SMTP server works with Send Test. To verify whether the SMTP server
configuration you entered is correct, fill the textbox in with the receiver’s address and press the Send Test button.
Configuring Email template for alert notification
You can make your own email template for alert notification. When you register alert notification, you can see the
notification template setting.
Adding a template
1. From SyncThru Admin 5, click Settings menu > Settings > SyncThru Management > Email settings > Alert
notification email template management.
2. Click the button.
The Add Template window appears.
3. Type in the template name and click OK.
You can see the template name in the Template List.
4. Select the features you want to see in the email subject from the Feature List and click the button. If you
want to enter additional descriptions, you can enter them here.
5. Click the Save Template button on the middle right.
Deleting a template
1. From SyncThru Admin 5, click Settings menu > Settings > SyncThru Management > Email settings > Alert
notification email template management.
2. Select the template you want to delete from the Template List.
3. Click the button in the Email settings panel > Alert notification email template management.
You can see that the template has disappeared from the Template List.
Modifying a template
1. From SyncThru Admin 5, click Settings menu > Settings > SyncThru Management > Email settings > Alert
notification email template management.
2. Select the template you want to modify from the Template List.
You can see the configuration of the template.
3. Add or delete features you want.
4. Click the Save Template button.
Database
You can manage SyncThru Admin 5 database settings. The database SyncThru Admin 5 uses will be increased since
all job histories and logs are accumulated. You can clear old data in SyncThru Admin 5.
From SyncThru Admin 5, click Settings menu > Settings > SyncThru Management > Database.
Report Data Management
You can manage report data here.
• Report Retention Times : You can configure how long the collected data for Reports should be kept in the
database. Options are Always, Year, Two years, Three years, Five years. Always is set as a default.
Select the option you want and click Apply for saving.
• Clean report data before specified date : You can clean all the data with this option.
Select the exact date for which you want to clean report data and click the Clean Report Data button
Settings_ 74

History Data Management
You can manage history data here.
• History Retention Times : You can configure how long the collected data for History should be kept in the
database. Options are Always, Month, Three months, Six months, Year. Always is set as a default.
Select the option you want and click Apply for saving.
• Clean history before specified date : You can clean all the data with this option.
Select the exact date for which you want to clean report data and click the Clean History Data button
SyncThru Discovery
You may want to monitor who is managing the devices with SyncThru Admin 5.
From SyncThru Admin 5, click Settings menu > Settings > SyncThru Management > SyncThru Discovery.
You can see all the SyncThru Admin 5 URLs running on the network.
• SLP protocol is used for SyncThru Discovery.
• This feature is not supported in SyncThru Web Admin Service 4.x. Please upgrade to SyncThru Admin 5 (See
"Upgrading SyncThru Admin 5" on page 21).
Viewing SyncThru Admin 5 Servers
You can open the specified SyncThru Admin 5 server for checking details.
From SyncThru Admin 5, click Settings menu > Settings > SyncThru Management > SyncThru Discovery > click
the Go to SyncThru button in the SyncThru Link column.
Log Messages
You can see the log messages SyncThru Admin 5 provides.
From SyncThru Admin 5, click Settings menu > Settings > SyncThru Management > Log Messages > Log Settings.
You can see all the log messages in the Log Message column.
Clean Message button
Click this button to erase all the log messages at once.
Configuring retention time
Log messages are stored in SyncThru Admin 5’s database. The database will be increased as time goes unless you
clear it. You can configure how long the log messages are kept in the database with the Retention time option.
Available Retention time options are Day, Week, Month and Year. Day is set as a default, which means that
SyncThru Admin 5 will remove log messages everyday.
Managing log messages
The log message list consists of:
• Level : Shows log level, such as INFO, WARNING, and SEVERE. INFO means just information messages,
WARNING means non-critical errors, and SEVERE means critical errors.
• Logger Name : Shows which part of SyncThru Admin 5 created the log message.
• Log Message : Shows detailed log message.
• Time Stamp : Shows when the log message was created.
Search button
Use this button to search a specific log message. Type in a key word and click this button.
LDAP Servers
You can configure LDAP Servers for the LDAP-related features, such as device discovering, with LDAP or using LDAP
user accounts.
Adding LDAP Server
1. From SyncThru Admin 5, click Settings menu > Settings > SyncThru Management > LDAP Servers.
2. Click the button in the LDAP Servers panel.
The Add LDAP Server window appears.
3. Type in the configuration you want to use.
4. Click OK/Apply.
Deleting LDAP Server
1. From SyncThru Admin 5, click Settings menu > Settings > SyncThru Management > LDAP Servers.
You can see all the LDAP servers SyncThru Admin 5 uses.
2. Select the LDAP servers you want to delete.
3. Click the button in the LDAP Servers panel.
After confirmation, the specified servers will be removed.
Settings_ 75

Device Management
Connection Settings
You can configure various connection settings for communication between SyncThru Admin 5 and devices.
Default Connection Setting
• SNMP Timeout : SNMP connection timeout
• SNMP Retry Count : number of retries when SNMP communication fails
• SWS Login ID : SWS login ID
• SWS Login Password : SWS login password
Default SNMPv1/SNMPv2 Settings
• Read Community : The default read community name SyncThru Admin 5 uses. When discovering a device, if
the read community name value is different from the one here, SyncThru Admin 5 cannot bring device
information nor update other information. Usually public is set as a default name for read community name and so
is SyncThru Admin 5.
• Write Community : The default write community name SyncThru Admin 5 uses. When configuring a device, if
the write community name value is different from the one here, configuration does not work properly.
Default SNMPv3 Settings
SNMPv3 provides higher security than previous version of SNMP. If your devices enable only SNMPv3 and
SyncThru Admin 5 has no settings for SNMPv3, communication between devices and SyncThru Admin 5 will
always fail. If your devices are using SNMPv3, you need to configure the following options to be the same as what the
devices have.
• Context Name
• User Name
• Security Mode
• Authentication Protocol
• Authentication Password
• Privacy Protocol
• Privacy Password
Blocked Devices
You can block devices you do not need to manage via SyncThru Admin 5.
Devices are added to Blocked devices list when you delete the device from the Devices List with the Delete Devices
from System and Block option.
The blocked devices are not added into the Devices List when SyncThru Admin 5 discovers devices. To see the
blocked devices list, go to Settings menu > Settings > Device Management > Blocked devices.
If you want to manage the devices which have been blocked, delete the devices from the Blocked Devices. Then
SyncThru Admin 5 finds the devices and adds them to the Devices List.
Blocked devices will be grayed out in the Found Device List (See "Found Device List" on page 40).
Discovery
You can set settings for discovering devices.
From SyncThru Admin 5, click Settings menu > Settings > Device Management> Discovery.
Discovery options
You can configure additional discovery options.
Passive discovery options
Passive discovery literally means that SyncThru Admin 5 works passively. That is, devices send packets first and
SyncThru Admin 5 detects the packets. Passive discovery is quiet because SyncThru Admin 5 does not start
sending any packet first. SyncThru Admin 5 does not propagate any network traffic unless a device announces itself.
There are two types of passive discoveries.
• Enable SLP Discovery : If you enable SLP discovery, SyncThru Admin 5 starts listening for UDP traffic via port
427. When devices are powered on, they announce packets and SyncThru Admin 5 detects. Only Samsung
devices will be discovered. (SLP multicast address is 239.255.255.253.)
• Enable mDNS Discovery : If you enable mDNS discovery, SyncThru Admin 5 starts listening for UDP traffic via
port 5353. Devices announce packets continuously and SyncThru Admin 5 detects them. With this method, you
can discovery all mDNS compatible devices.
SNMPv3 Discovery option
By default, SyncThru Admin 5 does not discover SNMPv3 enabled devices. If you want to discover SNMPV3
enabled devices, you need to enable SNMPV3 discovery option.
• Enable SNMPv3 Discovery : To discover SNMPV3 enabled devices, check this option.
Settings_ 76

New Devices(Time Period)
A new device is a device that is discovered during the time period you set. You can identify newly added devices from
the Devices List with this option. Available time period options are 1 day, 5 days,10 days,15 days,1 month and 1
year and Don’t mark new devices. Select Don’t mark new devices, if you don’t want to identify new device in the
Devices List.
Passive discovery device list
You can see the devices SyncThru Admin 5 found with passive discovery methods.
Alerts
SyncThru Admin 5 provides the entire alerts list regarding the devices. The alerts have default severity levels such as
Critical, Warning or Information that are, defined by Samsung. If you want to change the severity level for the alerts, you
can customize it here. For example, the alert for Paper is jammed is “Critical” as Samsung has defined it, but it can be
Warning or Information if you want. After you change the severity level, SyncThru Admin 5 will use the custom severity
level for other related features such as Dashboard and Report and Alert Notification.
Viewing alerts list
From SyncThru Admin 5, click Settings menu > Settings > Device Management > Alerts > Alerts Configuration.
Alerts Configuration is consist of Alert Catagories and Alert list. In the list, you can sort the alerts by the severity
level. Click the column header to sort the list.
Modifying alerts
You can change the severity level and supply level for consumables. Some features – Dashboard and Report and
Alert Notification work with the Severity Level and Default Supply Level defined here. After modifying the alerts,
click the Save button on the upper right.
• Severity level : This is the severity of the alert: Critical, Warning or Information. SyncThru Admin 5 defines
the severity level of all the alerts on the list. If you want to change the severity level for the specified alerts,
double-click the Custom severity level field of the alert you want to change. The field will become editable. After
changing, SyncThru Admin 5 will refer to the custom severity level.
• Supply level : This is a threshold for consumables-related alerts. When a remaining level reaches the defined
supply level, SyncThru Admin 5 decides the specified alert happens. There are three types of supply level alerts.
If you want to change the supply level of these alerts, double-click the Default supply level field of the alert you
want. The field will become editable.
Three types of supply level alerts are as follows:
- No toner level
- Low toner level
- Low toner level early warning
Alert Notifications
Alert Notifications is one of the proactive features of SyncThru Admin 5. If you are responsible for managing devices,
like replacing toner, you do not have to check SyncThru Admin 5 or each device when using this feature. You can
receive proactive notification messages via email or RSS for events that occur on networked printing and imaging devices.
You need to configure email settings if you want to receive an email notification.
From SyncThru Admin 5, click Settings menu > Settings > SyncThru Management > Email Settings.
With Alert Notifications, you can:
• view registered alert notifications.
• register alert notifications.
• modify alert notifications.
• un-register alert notifications.
Registering Alert Notifications
You may want to check if there is an alert on any device without opening SyncThru Admin 5 or leaving your desk.
SyncThru Admin 5 can inform you if the devices have alert notifications.
1. From SyncThru Admin 5, click Settings menu > Settings > Device Management > Alert Notifications.
2. Click the button in the Alert Notification Registrations panel.
The Alert notification window appears.
3. Select the devices that you want to check alerts for from the Device List.
4. Enter the Notification name.
5. Choose the notification template you defined in Settings menu > Settings > SyncThru Management > Email
Settings (See "Configuring Email template for alert notification" on page 74).
6. Specify Email Settings.
7. Select the alerts you want to receive from the Select Alerts panel.
8. Click Save.
Settings_ 77

Viewing Alert Notifications list
After registering an alert notification, you can see the alerts notification in the Alert Notification Registrations panel’s
list.
Column details
• Name : The configured name of the alert notification.
• Creation Date : The date and time the alert notification created.
• RSS : You can see the RSS information when you click it. You can receive this alert notification via RSS using this
information.
If you want to receive alert notification via RSS, you need to install RSS reader first. A RSS reader is client
software which aggregates syndicated web content for free. After a RSS reader is installed, you need to
configure the RSS reader with the specified URL SyncThru Admin 5 provides. The URL can be seen by
clicking the RSS button on the alert notifications list. Some RSS readers are customized by their own
purposes. SyncThru Admin 5 supports RSS 2.0.
• Modfiy : You can modify alert notifications if you click this button (See"Alert Notifications" on page 77).
Modifying Alert Notifications
You can modify the registered alert notification from the list.
1. From SyncThru Admin 5, click Settings menu > Settings > Device Management > Alert Notifications.
2. Choose the specified alert notification you want to modify.
3. Click the Modify button.
The Alert Notification window appears.
If you can’t see the Modify button, resize the panel or use the horizontal scroll bar to find it (See "Resizing
panels" on page 15).
4. Change the settings and click Save.
Un-registering Alert Notification
You can remove the alert notification if the specified alert notification is no longer needed.
1. From SyncThru Admin 5, click Settings menu > Settings > Device Management > Alert Notifications.
2. Choose the specified alert notification you want to remove.
3. Click the button.
Alert data gathering
You can configure how to collect alert data from devices.
From SyncThru Admin 5, click Settings menu > Settings > Device Management > Alert Data Gathering.
• Polling : SyncThru Admin 5 collects alert data via polling, which means that SyncThru Admin 5 gathers the data
from the devices periodically.
• Traps : SSyncThru Admin 5 collects alert data via traps, which means that devices send alert data when they have
any alert.
• Polling and Traps : SyncThru Admin 5 collects via both polling and traps.
Firmware Files
You can manage firmware files on SyncThru Admin 5.
Viewing firmware files
You can see the firmware files stored in SyncThru Admin 5 database. You can upload the files into SyncThru
Admin 5 if you want to use them continuously (See "Uploading firmware file" on page 78).
From SyncThru Admin 5, click Settings menu > Settings > Device Management > Firmware Files.
Firmware Model and Comment work as a role of "marker". Firmware Model can be taken from the firmware
file automatically, but some firmwares do not support this feature.
Downloading firmware file
You can download a specific firmware file to store in your local directory.
1. From SyncThru Admin 5, click Settings menu > Settings > Device Management > Firmware Files.
2. Choose the one you want to download.
3. Click the Download button in the Download Firmware column.
A window appears.
4. Click the Save button.
Uploading firmware file
1. From SyncThru Admin 5, click Settings menu > Settings > Device Management > Firmware Files.
2. Click the button.
3. Upload the firmware file you want to manage .
Settings_ 78

Deleting firmware file(s)
1. From SyncThru Admin 5, click Settings menu > Settings > Device Management > Firmware Files.
2. Select the specific firmware file(s) you want to remove.
3. Click the button.
Modifying firmware file
1. From SyncThru Admin 5, click Settings menu > Settings > Device Management > Firmware Files.
2. Select the specific firmware file you want to modify.
3. Click the button.
You can modify Model Name and Comment, which may work as an identifier for the file.
Unconfigured Devices
Unconfigured Devices is related to SNMPv3 supported devices. SyncThru Admin 5 needs additional settings for
SNMPv3 devices. If you do not configure SNMPv3 settings from the Devices List, SyncThru Admin 5 works with
SNMPv1 and SNMPv2. In this case, the devices configured with SNMPv3 will be added into this Unconfigured devices
list. SNMPv3 devices can be added to the main Devices List when you configure SNMPv3 settings of SyncThru Admin
5 for the devices.
Configuring SNMP settings
In the Unconfigured Devices panel
1. From SyncThru Admin 5, click Settings menu > Settings > Device Management > Unconfigured Devices.
You can see unconfigured devices here.
2. Select the device(s) you want to move to the main Devices List.
3. Click the button.
4. Configure SNMP settings.
5. Click OK.
In the Devices List
1. From SyncThru Admin 5, click Settings menu > Settings > Device Management > Unconfigured Devices.
You can see unconfigured devices here.
2. Select the device(s) for which you want to configure SNMP settings.
3. Click the SNMP Configuration button.
4. Configure SNMP settings.
5. Click OK.
Filestorage Files
You can manage font, form and macro files with SyncThru Admin 5.
Viewing filestorage files
You can see the font/form/macro files stored in SyncThru Admin 5 database. You can upload the files into
SyncThru Admin 5 if you want to use them continuously (See "Uploading font/form/macro file" on page 79).
From SyncThru Admin 5, click Settings menu > Settings > Device Management > Filestorage Files.
You filter the files with default filter options from the drop-down list in Show, the options are All, PS Font, PS Form,
PCL Font and PCL Macro.
Uploading font/form/macro file
1. From SyncThru Admin 5, click Settings menu > Settings > Device Management > Filestorage Files.
2. Click the button.
3. Upload the file you want to manage.
Configuring file ID
1. From SyncThru Admin 5, click Settings menu > Settings > Device Management > Filestorage Files.
2. Select the file for which you want to configure the ID.
3. Click the Set File ID button.
4. Type in an ID for the file.
5. Click OK/Apply.
Deleting font/form/macro files
1. From SyncThru Admin 5, click Settings menu > Settings > Device Management > Filestorage Files.
2. Select the specific files you want to remove.
3. Click the button.
Settings_ 79

7.Troubleshooting
This chapter gives helpful information for what to do if you face an error.
• Common errors
• Understanding error codes
Common errors
Cannot access SyncThru Admin 5 from a browser.
User actions
• Make sure that the URL and port number you type in the web browser are correct.
• Check if your browser is supported by SyncThru Admin 5 .
• Ask your administrator.
Administrator actions
• Check if SyncThru Admin 5 is running. If the server is not running, you need to restart the service. If the service
is running, restart the system.
• Check if you can access SyncThru Admin 5 from your host machine, where SyncThru Admin 5 is installed. If
you can access SyncThru Admin 5 from the host machine, but cannot access it from any remote machine, you
may have a network issue that is preventing communication between the browser and the SyncThru Admin 5
host machine.
- Ask your network administrator. You need to check your network policy, especially security issues.
- Check the security settings, like the firewall, of the remote machine. If the port number of SyncThru Admin 5‘s
service is blocked by your network manager or firewall, you may have this problem.
- If you have unchecked the firewall configuration at the installation time, you may face this problem. Check the
firewall settings. By default, SyncThru Admin 5 will configure the firewall exceptions automatically unless you
change the setting.
Cannot find some network-connected devices
Administrator actions
• Make sure that the specified devices are turned on.
- From the Windows Start menu, select Run and type in cmd. A window appears. Then, type in ping and the
specified IP address to confirm network connectivity.
• The devices might have a network communication problem. Check the network configuration of the specified
devices, such as a protocol status.
- Check SNMP community names. Verify that SNMP GET community names contain public.
• If you know the IP addresses of the devices that you want to find, you can add the devices using the button
located in the Device List.
• If you used Broadcast discovery method,
- Run the discovery when there is less network traffic. If your network is busy, SyncThru Admin 5 might not
discover some devices.
- Try another discovery method, IP Range or CSV Import method. If some devices are not on the same subnet,
Broadcast discovery might not find them.
• If you used SLP discovery method,
- Make sure that the devices support multicast broadcasts. If the devices do not, try another discovery method.
- Check whether the router is multicast-enabled or not. If the router is not enabled, the multicast packet does not go
out of the router. You need to ask the network administrator to enable the multicast on the router.
• If you used IP Range discovery method,
- Check if the IP Range for the discovery reflects the network that is being scanned. Your network monitoring
system might consider the discovery as being an attack to your network. If so, contact and inform your network
administrator when running this discovery.
- If SyncThru Admin 5 still cannot find the devices, the devices might have a network communication problem.
Check the network configuration of the specified devices, such as a protocol status.
Troubleshooting_ 80

Unable to find locally connected devices
Device is connected to the remote computer in the local network. However, local device discovery cannot find the device.
Administrator actions
• Check if the local device account and local device password configured on the started discovery are correct. This
account should have administrator privileges on the remote computer in order to perform discovery.
• If the operating system of the remote computer is Windows XP/Vista and non-domain configuration is used, check
if guest user is not blocked on the remote computer. Also, the Simple File Sharing option in Windows Explorer
should be cleared.
• WMI service uses DCOM to communicate with the remote computer. If you use a network firewall, it should be
configured properly in order to allow DCOM connectivity. Refer to the user manual of your network firewall to
configure it. If your system has Windows XP embedded firewall, check the Windows user manual.
You can see more information on the Microsoft web site (http://www.microsoft.com) for solutions to
problems with DCOM and WMI.
Incorrect device status appears
User & Administrator actions
• If your network is busy or has a high level of network traffic, SyncThru Admin 5 might miss some packets.
- Make sure the device is turned on.
- Refresh the devices list by clicking the button.
- If this still happens, ask your network administrator about your network communication status.
Device status for locally connected device is not displayed
SyncThru Admin 5 found locally connected device, but the status is not displayed.
Administrator actions
Local device discovery shows additional information for Samsung devices if the special WMI Provider has been
installed on the remote computer and the locally connected device should support Samsung's USB interface. This WMI
Provider component is automatically installed on the remote computer during local device discovery. The WMI
Provider supports devices which are connected using USB interface only. If the device can provide additional
information, the status will be displayed.
• Check if your network firewall allows SyncThru Admin 5 to access the network.
• If the operating system of the remote computer is Microsoft Windows 2003 Server, you might need to add the MSI
WMI Provider component using Add or Remote Programs on the Control Panel. Use the Add/Remove
Windows Components feature.
Uploading and updating firmware is taking too long
Administrator actions
• There might be a network communication problem in your site. Ask your network administrator first.
• There might be a file size issue. It can take a longer time when uploading/updating a large file.
When a device is selected in the File Storage menu, the files list(font/ macro/ form) is not
displayed
• Make sure the following are correct:
- Selected device is on the network.
How to check: From the Windows Start menu, select Run and type in cmd. Press enter then type in ping and the
specified IP address to confirm network connectivity in the command window.
- Selected device supports SyncThru Admin 5 File Storage feature.
- The device has at least one file. This problem can happen because the device doesn’t have any files.
If you still have trouble with this, contact the network administrator.
When uploading files into the specified devices, even though files are uploaded
successfully, the result always says failed.
• Make sure the following settings are correct:
- Check if there is any other SNMP trap server running on the computer where SyncThru Admin 5 is installed. If
so, that trap server may intercept traps via 162 port and SyncThru Admin 5 cannot get any traps. Thus, the
result is always failed as SyncThru Admin 5 recognizes the connection time-out.
- If SyncThru Admin 5 is installed on the Windows XP with Service Pack 2, port 162 should be added in the
Exceptions list of Windows Firewall configuration in Windows Security Center. (If you have unchecked the
firewall configuration during the installation, you need to check the firewall settings on the server.)
Troubleshooting_ 81

Configuration History always says "Failed"
• Make sure the followings:
- Check if your devices supports Samsung Private MIBs. (All the items in Configuration have dependency with MIB
information inside the device. Only Location, Contact, and Host Name are linked to public MIB, RFC1213. See
"MIB reference" on page 89)
- Check if your devices have SNMP Write Community name correctly. SNMP settings should be required because
this Configuration uses SNMP SET command.
- Check if your devices' SNMP Write Community name is same as SyncThru Admin 5's SNMP Write
Community name. Otherwise, SNMP communication between your devices and SyncThru Admin 5 always
fails. (See "Connection Settings" on page 31 for details)
Understanding error codes
The following table shows all the error codes SyncThru Admin 5 defines. You can see the error codes in pop-up window
messages or log messages.
Brief description of meanings
MODULE CODE MEANING
Common 10003 Failed to connect to the device.
10005 Duplicate group name.
10006 Blocked device.
10007 Wrong credentials for local device discovery.
10008 No local device found.
10009 Wrong plug-in
Device 10010 Test print operation is not supported
File storage 11001 Invalid file
11002 The file does not support key
11003 File does not exist
11004 Permanent file type can not be deleted
11005 HTTP Error
Device
12002 Device is inaccessible
configuration
12003 Duplicate template name
12005 Please select any value
12013 Task successfully initialized, but some properties were not loaded
Device discovery 13001 Invalid CSV format
13007 No discovery settings selected
13008 Template xxx already exists in the database
Accounts & roles 15001 Account xxx already exists in the database
15003 While authentication is on you cannot delete your active account xxx
15004 Role xxx already exists in the database
LDAP settings 16001 LDAP server xxx already exists in the database
HTTP security 17001 Cannot switch authentication on while no users are present in the system
17002 Cannot switch authentication on while no users with "Admin" role
17003 Wrong certificate file
Email settings 19000 Error sending test message
Troubleshooting_ 82

Detailed description of meanings
The following tables are classified according to modules.
[XXX] can be a model, group, or a host name.
Common
CODE SEVERITY REASON SOLUTION
10003
Device [xxx] is not
accessible
Warning
SyncThru Admin 5 cannot
connect to the selected
device.
Please make sure of the following:
1 Check the network connection of the
server on which you have installed
SyncThru Admin 5 .
2 Check if there is any network problem
between the selected device and
SyncThru Admin 5 . You can test
network connection with pinging.
3 Check to see if the device is available
on the network.
4 If there is no problem with the network
connection, please retry the operation.
It can be possible that there might be
temporary network problems, such as
high level of network traffic.
10005
Group with name
[xxx] already exists
Warning
The group name you have
typed is the same as one of
the groups stored in the
SyncThru Admin 5 ‘s
database.
Please enter another name for the group.
10006
Device [xxx] is
blocked
Warning
When you start discovery or
try adding a device, this error
means that the device has
been blocked and cannot be
added to the SyncThru
Admin 5. You might have
deleted the device with the
option, ‘Delete devices from
system and block’ last time.
If you still want to block this device, you can
ignore this error.
Otherwise, follow the steps below:
1 From SyncThru Admin 5, click
Settings menu > Settings > Device
Management > Blocked Devices.
2 You can see that the device is in the
blocked devices list.
3 Select the device and click the
button above the list. Then you can add
or discover the device. Please retry
discovery (See "Starting Discovery" on
page 37).
10007
Wrong user name
or password
Warning
You have entered wrong
credentials for local device
discovery.
In order to discover locally connected devices,
you need to provide correct user credentials for
the host computer which the devices are
connected. Please check the user ID and
password you have entered. The credentials
should have administrator access.
10008
No devices found
on host [xxx]
Warning
The configured host
computer has no locally
connected devices.
Make sure that the configured host computer
has locally connected devices.
10009
Plug-in file is
corrupted
Severe
The file you are trying to
upload for installing the
plug-in is incorrect. The file is
definitely wrong or can be
corrupted.
If you have downloaded the file from the
Samsung site http://www.samsungprinter.com,
please contact the Samsung site manager.
Otherwise, please check where you have
gotten this file from or contact who sent the file.
Or try downloading the latest version of the
plug-in from the Samsung solution site http://
solution.samsungprinter.com.
Troubleshooting_ 83

Device
CODE SEVERITY REASON SOLUTION
10010
Test print operation
is not supported
Warning
The selected device does not
support this test printing
functionality.
Please check to see if your device firmware
supports this test printing function.
File storage
CODE SEVERITY REASON SOLUTION
11001
Invalid file
11002
PSFONT or
PSFORM dose not
support key
11003
File does not exist
11004
Permanent file type
can not be deleted
11005
HTTP Error
Warning
Warning
Warning
Warning
Warning
Device configuration
The file you are trying to add
is invalid.
The key value is supported
only by PCL files, PCL Font
and PCL Macro.
File cannot be loaded from
your storage.
The files, which the device
has by default, cannot be
deleted.
Failed to connect to the
device via HTTP.
SyncThru Admin 5 File Storage supports
only 4 types of files, PS Font, PS Form, PCL
Font and PCL Macro. Please check to see if
your file is correct.
You cannot configure key for PS Font and PS
Form.
Please check whether the file exists in the
SyncThru Admin 5. You can see all the files
stored in SyncThru Admin 5.
• From SyncThru Admin 5, click Settings
menu > Settings > Device Management
> Filestorage Files, or check the folder in
which you installed SyncThru Admin 5
eg.,<
SyncThru_Installation_Folder>\filestorage.
)
You cannot delete permanent files.
Please make sure of the following:
• Check whether the device is turned off or
not.
• Check whether the device supports the file
storage feature or not.
CODE SEVERITY REASON SOLUTION
12002
Device is
inaccessible
Warning
SyncThru Admin 5 cannot
connect to the selected
device.
Please make sure the following settings are
correct:
1 Check the network connection of the
server on which you have installed
SyncThru Admin 5.
2 Check if there is any network problem
between the selected device and
SyncThru Admin 5. You can test the
network connection with pinging.
3 If there is no problem with the network
connection, please retry the operation.
It can be possible that there might be a
temporary network problem, such as a
high level of network traffic.
12003
The template name
already exists
Warning
The template name you’ve
typed is the same as the one
of the templates stored in the
SyncThru Admin 5
database.
Please enter another name for the template.
12005
Please select any
value
Warning
You did not select any
option.
Please select an option from drop-down list
and click Add button again.
Troubleshooting_ 84

CODE SEVERITY REASON SOLUTION
12013
Task successfully
initialized, but
some properties
were not loaded
Device discovery
Severe
CSV file you have tried to
upload has some incorrect
data.
Please check the configuration items in your
CSV file.
CODE SEVERITY REASON SOLUTION
13001
Invalid CSV format
13007
No discovery
settings selected
13008
Template xxx
already exists in
the database
Accounts&roles
Warning
Warning
Warning
CSV file you have tried to
upload has invalid data.
You did not configure any
discovery method.
SyncThru Admin 5 has the
same name of a template as
the one you have entered.
Please check the items in your CSV file.
Please select a method for starting discovery.
Please change the template name and try to
save again.
CODE SEVERITY REASON SOLUTION
15001
Account xxx
already exists in
the database
Warning
SyncThru Admin 5 has the
same account as the one you
have entered.
Please recheck the account information you
want to configure.
15003
While
authentication is
on you cannot
delete your active
account xxx
Warning
You have tried to delete the
active account, which is your
logged in account.
You cannot delete the active account with
authentication enabled.
15004
Role xxx already
exists in the
database
Warning
SyncThru Admin 5 has the
same role name as the one
you have entered.
Please check to see if a role with the same
name as you entered has the permission to do
what you want. If so, you can use the role.
Otherwise, you need to use another name for
your new role. Please change the role name
and try again.
LDAP settings
CODE SEVERITY REASON SOLUTION
16001
LDAP server xxx
already exists in
the database
Warning
SyncThru Admin 5 has the
same LDAP server as the
one you have entered.
Please make sure the existing server
information is what you want to use. If so, you
do not need to configure again.
Troubleshooting_ 85

HTTP security
CODE SEVERITY REASON SOLUTION
17001
Cannot switch
authentication on
while no users are
present in the
system
Warning
You cannot configure
authentication because there
is no user account.
If you enable authentication, SyncThru
Admin 5 requires a login ID and password
when you open SyncThru Admin 5.
Please make sure that SyncThru Admin 5
has a user account.
1 From SyncThru Admin 5, click
Settings menu > Settings > User
Management > User accounts >
Account List.
2 Check the Account List.
3 If there is no account, you need to
configure a user account first (See
"User Accounts" on page 70).
4 Try again.
17002
Cannot switch
authentication on
while no users with
"Admin" role
Warning
You cannot configure
authentication because there
is no user account with the
role of "Admin".
Please make sure that any user account has
an Admin role.
- Go to Settings menu Settings > User
Management > User Accounts and check to
see if a user account has Admin role. You can
see Roles column in the Account List.
- If there is no user account with an Admin
role. You need to configure at least one user
account with an Admin role.
1 From SyncThru Admin 5, click
Settings menu > Settings > User
Management > User accounts >
Account List.
2 Check to see if a user account has
Admin role. You can see the Roles
column in the Account List.
3 If there is no user account with an
Admin role, you need to configure at
least one user account with an Admin
role (See "User Roles" on page 71).
4 Try again.
17003
Wrong certificate
file
Warning
The certificate you have tried
to upload has an incorrect
format.
Please check to see if your certificate has the
correct format.
Email settings
CODE SEVERITY REASON SOLUTION
19000
Error sending test
message
Warning
Your configuration for SMTP
server may be incorrect.
Please check your SMTP server configuration
or contact your network administrator. You
may need to make sure of the following:
• SMTP server address and port number.
• SMTP requires authentication.
• If your SMTP server requires
authentication, the login ID and password
should be correct.
If you have no problem with the server
configuration, you need to check your network
environment, such as the firewall. You may
need your network administrator's support.
Troubleshooting_ 86

8.Frequently Asked Questions
This chapter gives answers to frequently asked questions.
This chapter includes:
• FAQ
FAQ
How do I access SyncThru Web Admin Service after installing?
From a web browser
Type in one of the following addresses.
• http://server_name.domain:port_number
• http://ip_address:port_number
• “server_name.domain” is the hostname of the SyncThru Admin 5 host machine.
• “ip_address” is the IP address of the machine where SyncThru Admin 5 is installed.
• “port_number” is the port number that you entered during the installation.
From the Start menu
From the Start menu, click Program > Samsung Network Printer Utilities > SyncThru Admin 5 > SyncThru
Admin 5.
Is Window XP Service Pack 2 supported by SyncThru Admin 5?
SyncThru Web Admin Service supports Windows XP Service Pack 2 if the firewall is disabled or if the following ports are
enabled:
• 5432 : PostgreSQL port number if you use PostgreSQL.
• 8080 : HTTP default port, or if you configure another port number for HTTP, the specified port number should be
enabled.
• 8081 : HTTPS default port, or if you configure another port number for HTTPS, the specified port number should be
enabled.
• 427 : SLP Multicast discovery port number.
• 161 : SNMP IP broadcast discovery and agent listening port number.
• 162 : Traps listening port number.
• 5353 : mDNS discovery port number.
• 9100 : File Storage port number
Where can I get the version information for SyncThru Admin 5?
After SyncThru Admin 5 or SyncThru Admin 5 plug-ins are installed, open SyncThru Admin 5 with a supported web
browser.
From SyncThru Admin 5, click the Settings menu > Settings > SyncThru Management > SyncThru Update.
You can see all the installed plug-ins with the version information. By default, when you click the Settings menu, SyncThru
Update page will be loaded.
Is there any way to speed up device discovery time?
Basically, Broadcast and SLP are the discovery methods with the highest speed while IP Range and CSV Import work
slowly. If you have a speed problem with discovering devices, check the discovery strategy recommended in the
Discovery section (See "Discovery Setting" on page 37).
In addition, you can use another options for discovery: passive discovery settings.
From SyncThru Admin 5, click the Settings menu > Settings > Device Management > Discovery.
Passive SLP discovery or passive mDNS discovery works faster without the network traffic issue.
For IP Range, refer to the followings:
• IP Range discovery checks every IP address. If the range includes many unused IP addresses, SyncThru Admin 5
will check those addresses, which causes the discovery time problem. If you can ask your network administrator about
the IP addressing schemes and network environments, or if you already know them, this discovery can be faster.
• You can configure the specific range of IP addresses according to your network environments.
• If you want to use multiple, distinct IP Range settings, you can schedule your own discoveries (See"Discovery
methods" on page 37 ).
SyncThru Admin 5 recommends you to run discoveries during off-hours if possible. However, all the devices
should be turned on in this case.
Frequently Asked Questions_ 87

What is the purpose of group management?
Device groups make it easier to find the devices, check their statuses, and perform maintenance and other administrative
operations. For example, if you create groups by your own physical location, you can monitor or manage them easily.
A single device can belong to an unlimited number of the groups
What is the SyncThru Admin 5 Plug-in and how can I use it?
SyncThru Admin 5 Plug-ins can be installed to provide additional functions. Plug-ins can make SyncThru Admin 5 very
extendable and flexible. For example, if you have no job accounting compatible devices, you do not have to install the Job
Accounting Plug-in.
Current SyncThru Admin 5 Plug-ins are:
• Driver Management Plug-in
• Job Accounting Plug-in
• Device Map Plug-in
To download plug-ins:
• go to Samsung’s web site: http://solution.samsungprinter.com.
To install a plug-in:
• SyncThru Admin 5 supports additional features by providing plug-in components. Each plug-in is provided as a jar
file. To install and use each plug-in, refer to the admin guide for each plug-in.
Can I downgrade from current SyncThru Admin 5 to a previous version with the same
database?
Basically, downgrading is not supported by SyncThru Admin 5 because we cannot expect any changes in the future,
such as database schema, which means that a previous version you want to reinstall will not support updating database
schema from current SyncThru Admin 5 to previous version schema. Therefore, if you want to reinstall previous version
of SyncThru Admin 5, we recommend you to create a new database table.
How do I contact the Samsung printer service for questions about SyncThru Admin 5?
You can contact Samsung at their web site: http://www.samsungprinter.com.
Frequently Asked Questions_ 88

9.Data reference
This chapter includes:
• MIB reference
• Data matrix
• Role reference
MIB reference
Generic support
SyncThru Admin 5 uses SNMP queries to gather information from printers. How much information is displayed and what
functionality is provided depends on the printer’s own ability to respond to SNMP queries.
SyncThru Admin 5 supported devices
Any printing and imaging device directly connected to the network that supports SNMP and the standard printer MIB (RFC
1759) is supported.
Network SNMP Printers and MFPs should support the following Request for Comments (RFC) standards:
• RFC 1213 (MIB-II for TCP/IP)
• RFC 1759 (Printer MIB v1)
• RFC 3805 (Printer MIB v2)
• RFC 3806 (Printer Finishing MIB)
• RFC 1514 / RFC 2790 (Host Resources MIB v1, v2)
Samsung private MIB
For Samsung devices, SyncThru Admin 5 provides much more information and functionality.
• Samsung Host Resources MIB
• Samsung Service Monitor MIB
• Samsung Diagnostics MIB
• Samsung File Storage MIB
• Samsung General MIB
Data matrix
Data vs. Information
SyncThru Admin 5 collects raw data from devices such as device status and generates useful information based on the
collected data. You can see the data categories SyncThru Admin 5 manages in the below table.
DATA
INFORMATION
Raw data from devices • Usually for Analysis & Reports or Dashboard
• Generation based on raw data
Device • Properties such as model
name : You can see this data in
the Device List.
• Files : You can see file repository
for managing firmware, or font/
macro/form files.
• Alerts
User • User accounts and roles
• Usage and permissions if Job
Accounting is installed.
You can see various reports in Analysis and
Reports including proactive analysis. In addition,
Dashboard provides useful statistics for you to
monitor devices efficiently. Most of all, you can get
Alert notification without accessing SyncThru
Admin 5 . This helps you manage devices without
leaving your desk.
SyncThru Admin 5 provides customized UI for
users. If Job Accounting is installed, various
reports will be provided using raw data.
SyncThru Admin 5
itself
• Server configuration settings
• Help
• Log and history
• Active tasks
Data reference_ 89

Collecting data from devices
Data collection from devices is one of the most important jobs SyncThru Admin 5 should support because the purpose
you use your SyncThru Admin 5 is to manage lots of devices. Devices have more than hundreds of properties and you
cannot get all the properties real time. Therefore, SyncThru Admin 5 categorizes properties as follows:
CATEGORY DESCRIPTION PROPERTIES KEEP IN DB UPDATE DB
DEFAULT
UPDATE
INTERVAL
Identity • To use for
identifying devices
• No change over
time after
initialization
Properties. 1 • To collect often for
monitoring device
status
• Always changes are
there over time
Properties. 2 • To collect
periodically
• Changes are
expected over time
(not more frequently
than Properties.1)
Properties. 3 • To collect
periodically
• Changes happen
seldom
• Hardware
address
• Serial number
• Device status
• Total page count
• Console text
• Alerts (Troubles)
• Consumables
• Usage counters
• Location
• Model name
• Host name
• Storage files
• Tray information
and other
properties
Yes No N/A
Yes Yes 10 minutes
Yes Yes 1 hour
Yes Yes 24 hours
Role reference
The following tables are based on RFC3805:
Role assignment help
The following table helps you to assign roles to users:
REQUIRED AREA
DESCRIPTION
SYNCTHRU ADMIN 5
FEATURE
USER ROLE
Notification of events
Receive notification of the
existence of a defined
printer event. An event can
be of many types,
including
warnings, errors, job stage
completion and etc.
Click Settings menu > Settings >
Device Management > Alert
notifications.
• Operator
• Technician
Printer configuration
Query the current
configuration of a printer
Click the Devices menu >
Configuration.
• System manager
• Installer
Printer consumables
Determine the current
state of any and all
consumables within a
printer
• Click the Dashboard menu
• Click the Devices menu >
Group/List.
• Operator
• Capacity planner
• Accountant
Internal printer status
Determine the current
status of the printer
• Click the Dashboard menu
• Click the Devices menu >
Group/List.
• Operator
• Technician
• System Manager
Printer location
Determine the physical
location of a printer
Click the Devices menu > Map.
(Map only appears if you installed
the Device Map Plug-in)
Capacity Planner
Data reference_ 90

What does the....do?
The following table explains each role:
ROLE
User (USER)
Operator (OP)
Technician
(TECH)
System
Manager
(MGR)
Help Desk
(HELP)
Asset Manager
(AM)
Capacity
Planner (CP)
Installer
(INST)
Accountant
(ACCT)
DESCRIPTION
A person or application that submits print jobs to the printer: typically viewed as the "end user" within
the overall printing environment.
A person responsible for maintaining a device on a day-to-day basis, including such tasks as filling
empty media trays, emptying full output trays, replacing toner cartridges, clearing simple paper jams,
etc.
A person responsible for repairing a malfunctioning device, performing routine preventive
maintenance, and other tasks that typically require advanced training on the printer internals. An
example of a "technician" would be a manufacturer's Field Service representative, or other person
formally trained by the manufacturer or similar representative.
A person responsible for configuration and troubleshooting of components involved in the overall
printing environment, including printers, print queues and network connectivity issues. This person is
typically responsible for ensuring the overall operational integrity of the device system components,
and is typically viewed as the central point of coordination among all other roles.
A person responsible for supporting users in their printing needs, including training users and
troubleshooting users' printing problems.
A person responsible for managing an organization's printing system assets (primarily printers). Such
a person needs to be able to identify and track the location of printing assets on an ongoing basis.
A person responsible for tracking the usage of printing resources on an ongoing basis for the purpose
of planning printer acquisitions and/or placement of printers based on usage trends.
A person or application responsible for installing or configuring printing system components on a local
system.
A person responsible for tracking the usage of printing resources on an ongoing basis for the purpose
of charging Users for resources used.
Data reference_ 91

10.Security reference
This chapter explains features SyncThru Admin 5 provides for security.
This chapter includes:
• SSL communication (HTTPS)
• User authentication
• SNMPv3
• User credentials
SSL communication (HTTPS)
SSL (RFC5246) stands for Secure Sockets Layer. It is cryptographic protocol that provides secure communication on the
network. If you enable SSL, all the data from your browser to SyncThru Admin 5 server is encrypted.
Related parts are as follows:
• From SyncThru Admin 5, click Settings menu > Settings > SyncThru Management > HTTP Security > Web
Server Configuration.
User authentication
For controlling access to the SyncThru Admin 5 server itself, an authentication feature is provided. If you enable
authentication, only registered users can open SyncThru Admin 5. SyncThru Admin 5 requires a login id and
password.
In addition, the registered users have different roles, which include permissions for SyncThru Admin 5 operations.
Related parts are as follows:
• From SyncThru Admin 5, click Settings menu > Settings > User Management > User Accounts.
• From SyncThru Admin 5, click Settings menu > Settings > User Management > User Roles.
• From SyncThru Admin 5, click Settings menu > Settings > SyncThru Management > HTTP Security >
Authentication.
SNMPv3
You can configure the security settings for the devices which support SNMPv3 security (RFC2571). These devices will not
report any status information until you set up the security configuration. The SNMPv3 protocol encrypts the information
being sent between SyncThru Admin 5 and the devices.
Related parts are as follows:
• From SyncThru Admin 5, click Devices menu > Device List > Connection Settings > SNMPv3 Setting.
• From SyncThru Admin 5, click Settings menu > Settings > Device Management > Connection Settings.
• From SyncThru Admin 5, click Settings menu > Settings > Device Management > Unconfigured Devices.
User credentials
The embedded web servers of the Samsung devices support user credentials for security (You can see the setting in SWS,
SyncThru Web Service: Maintenance > Security). If the security option is enabled, you need to configure user credentials
for SyncThru Admin 5 because some features of SyncThru Admin 5 use HTTP protocol. That means only an
Administrator of the SWS can do the jobs from SyncThru Admin 5 if the security of the device is enabled.
Related parts are as follows:
• From SyncThru Admin 5, click Devices menu > Group/List > Devices > Device List > Connection Settings
button.
• From SyncThru Admin 5, click Settings menu > Settings > Device Management > Connection Settings.
Security reference_ 92

11.Opensource Information
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JDOM
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Boost Software License 1.0 (BSL1.0)
Tue, 2008-02-05 16:36 — nelson
Permission is hereby granted, free of charge, to any person or organization obtaining a copy of the software and
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COMMON DEVELOPMENT AND DISTRIBUTION LICENSE (CDDL) Version
1.0
This product uses JavaMail which is distributed under the CDDL license. You can download this Software from http://
java.sun.com/products/javamail/downloads/index.html.
1. Definitions.
1.1 “Contributor” means each individual or entity that creates or contributes to the creation of Modifications.
1.2 “Contributor Version” means the combination of the Original Software, prior Modifications used by a Contributor
(if any), and the Modifications made by that particular Contributor.
1.3 “Covered Software” means (a) the Original Software, or (b) Modifications, or (c) the combination of files
containing Original Software with files containing Modifications, in each case including portions thereof.
1.4 “Executable” means the Covered Software in any form other than Source Code.
1.5 “Initial Developer” means the individual or entity that first makes Original Software available under this License.
1.6 “Larger Work” means a work which combines Covered Software or portions thereof with code not governed by
the terms of this License.
1.7 “License” means this document.
1.8 “Licensable” means having the right to grant, to the maximum extent possible, whether at the time of the initial
grant or subsequently acquired, any and all of the rights conveyed herein.
1.9 “Modifications” means the Source Code and Executable form of any of the following:
• A. Any file that results from an addition to, deletion from or modification of the contents of a file containing Original
Software or previous Modifications;
• B. Any new file that contains any part of the Original Software or previous Modification; or
• C. Any new file that is contributed or otherwise made available under the terms of this License.
1.10 “Original Software” means the Source Code and Executable form of computer software code that is originally
released under this License.
1.11 “Patent Claims” means any patent claim(s), now owned or hereafter acquired, including without limitation,
method, process, and apparatus claims, in any patent Licensable by grantor.
1.12 “Source Code” means (a) the common form of computer software code in which modifications are made and (b)
associated documentation included in or with such code.
1.13 “You” (or “Your”) means an individual or a legal entity exercising rights under, and complying with all of the
terms of, this License. For legal entities, “You” includes any entity which controls, is controlled by, or is under common
control with You. For purposes of this definition, “control” means (a) the power, direct or indirect, to cause the direction
or management of such entity, whether by contract or otherwise, or (b) ownership of more than fifty percent (50%) of
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2. License Grants.
2.1 The Initial Developer Grant. Conditioned upon Your compliance with Section 3.1 below and subject to third
party intellectual property claims, the Initial Developer hereby grants You a world-wide, royalty-free,
non-exclusive license:
• (a). under intellectual property rights (other than patent or trademark) Licensable by Initial Developer, to use,
reproduce, modify, display, perform, sublicense and distribute the Original Software (or portions thereof), with or
without Modifications, and/or as part of a Larger Work; and
• (b). under Patent Claims infringed by the making, using or selling of Original Software, to make, have made, use,
practice, sell, and offer for sale, and/or otherwise dispose of the Original Software (or portions thereof).
• (c). The licenses granted in Sections 2.1(a) and (b) are effective on the date Initial Developer first distributes or
otherwise makes the Original Software available to a third party under the terms of this License.
• (d). Notwithstanding Section 2.1(b) above, no patent license is granted: (1) for code that You delete from the
Original Software, or (2) for infringements caused by: (i) the modification of the Original Software, or (ii) the
combination of the Original Software with other software or devices.
Opensource Information_ 96

2.2 Contributor Grant. Conditioned upon Your compliance with Section 3.1 below and subject to third party
intellectual property claims, each Contributor hereby grants You a world-wide, royalty-free, non-exclusive license:
• (a). under intellectual property rights (other than patent or trademark) Licensable by Contributor to use, reproduce,
modify, display, perform, sublicense and distribute the Modifications created by such Contributor (or portions
thereof), either on an unmodified basis, with other Modifications, as Covered Software and/or as part of a Larger
Work; and
• (b). under Patent Claims infringed by the making, using, or selling of Modifications made by that Contributor either
alone and/or in combination with its Contributor Version (or portions of such combination), to make, use, sell, offer
for sale, have made, and/or otherwise dispose of: (1) Modifications made by that Contributor (or portions thereof);
and (2) the combination of Modifications made by that Contributor with its Contributor Version (or portions of such
combination).
• (c). The licenses granted in Sections 2.2(a) and 2.2(b) are effective on the date Contributor first distributes or
otherwise makes the Modifications available to a third party.
• (d). Notwithstanding Section 2.2(b) above, no patent license is granted: (1) for any code that Contributor has
deleted from the Contributor Version; (2) for infringements caused by: (i) third party modifications of Contributor
Version, or (ii) the combination of Modifications made by that Contributor with other software (except as part of the
Contributor Version) or other devices; or (3) under Patent Claims infringed by Covered Software in the absence of
Modifications made by that Contributor.
3. Distribution Obligations
3.1 Availability of Source Code. Any Covered Software that You distribute or otherwise make available in Executable
form must also be made available in Source Code form and that Source Code form must be distributed only under the
terms of this License. You must include a copy of this License with every copy of the Source Code form of the Covered
Software You distribute or otherwise make available. You must inform recipients of any such Covered Software in
Executable form as to how they can obtain such Covered Software in Source Code form in a reasonable manner on or
through a medium customarily used for software exchange.
3.2 Modifications. The Modifications that You create or to which You contribute are governed by the terms of this
License. You represent that You believe Your Modifications are Your original creation(s) and/or You have sufficient
rights to grant the rights conveyed by this License.
3.3 Required Notices. You must include a notice in each of Your Modifications that identifies You as the Contributor of
the Modification. You may not remove or alter any copyright, patent or trademark notices contained within the Covered
Software, or any notices of licensing or any descriptive text giving attribution to any Contributor or the Initial Developer.
3.4 Application of Additional Terms. You may not offer or impose any terms on any Covered Software in Source
Code form that alters or restricts the applicable version of this License or the recipients’ rights hereunder. You may
choose to offer, and to charge a fee for, warranty, support, indemnity or liability obligations to one or more recipients of
Covered Software. However, you may do so only on Your own behalf, and not on behalf of the Initial Developer or any
Contributor. You must make it absolutely clear that any such warranty, support, indemnity or liability obligation is
offered by You alone, and You hereby agree to indemnify the Initial Developer and every Contributor for any liability
incurred by the Initial Developer or such Contributor as a result of warranty, support, indemnity or liability terms You
offer.
3.5 Distribution of Executable Versions. You may distribute the Executable form of the Covered Software under the
terms of this License or under the terms of a license of Your choice, which may contain terms different from this
License, provided that You are in compliance with the terms of this License and that the license for the Executable
form does not attempt to limit or alter the recipient’s rights in the Source Code form from the rights set forth in this
License. If You distribute the Covered Software in Executable form under a different license, You must make it
absolutely clear that any terms which differ from this License are offered by You alone, not by the Initial Developer or
Contributor. You hereby agree to indemnify the Initial Developer and every Contributor for any liability incurred by the
Initial Developer or such Contributor as a result of any such terms You offer.
3.6 Larger Works. You may create a Larger Work by combining Covered Software with other code not governed by
the terms of this License and distribute the Larger Work as a single product. In such a case, You must make sure the
requirements of this License are fulfilled for the Covered Software.
4. Versions of the License
4.1 New Versions. Sun Microsystems, Inc. is the initial license steward and may publish revised and/or new versions
of this License from time to time. Each version will be given a distinguishing version number. Except as provided in
Section 4.3, no one other than the license steward has the right to modify this License.
4.2 Effect of New Versions. You may always continue to use, distribute or otherwise make the Covered Software
available under the terms of the version of the License under which You originally received the Covered Software. If
the Initial Developer includes a notice in the Original Software prohibiting it from being distributed or otherwise made
available under any subsequent version of the License, You must distribute and make the Covered Software available
under the terms of the version of the License under which You originally received the Covered Software. Otherwise,
You may also choose to use, distribute or otherwise make the Covered Software available under the terms of any
subsequent version of the License published by the license steward.
4.3 Modified Versions. When You are an Initial Developer and You want to create a new license for Your Original
Software, You may create and use a modified version of this License if You: (a) rename the license and remove any
references to the name of the license steward (except to note that the license differs from this License); and (b)
otherwise make it clear that the license contains terms which differ from this License.
Opensource Information_ 97

5. DISCLAIMER OF WARRANTY
COVERED SOFTWARE IS PROVIDED UNDER THIS LICENSE ON AN “AS IS” BASIS, WITHOUT WARRANTY OF
ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES THAT THE
COVERED SOFTWARE IS FREE OF DEFECTS, MERCHANTABLE, FIT FOR A PARTICULAR PURPOSE OR
NON-INFRINGING. THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE COVERED
SOFTWARE IS WITH YOU. SHOULD ANY COVERED SOFTWARE PROVE DEFECTIVE IN ANY RESPECT, YOU
(NOT THE INITIAL DEVELOPER OR ANY OTHER CONTRIBUTOR) ASSUME THE COST OF ANY NECESSARY
SERVICING, REPAIR OR CORRECTION. THIS DISCLAIMER OF WARRANTY CONSTITUTES AN ESSENTIAL
PART OF THIS LICENSE. NO USE OF ANY COVERED SOFTWARE IS AUTHORIZED HEREUNDER EXCEPT
UNDER THIS DISCLAIMER.
6. TERMINATION
6.1 This License and the rights granted hereunder will terminate automatically if You fail to comply with terms herein
and fail to cure such breach within 30 days of becoming aware of the breach. Provisions which, by their nature, must
remain in effect beyond the termination of this License shall survive.
6.2 If You assert a patent infringement claim (excluding declaratory judgment actions) against Initial Developer or a
Contributor (the Initial Developer or Contributor against whom You assert such claim is referred to as “Participant”)
alleging that the Participant Software (meaning the Contributor Version where the Participant is a Contributor or the
Original Software where the Participant is the Initial Developer) directly or indirectly infringes any patent, then any and
all rights granted directly or indirectly to You by such Participant, the Initial Developer (if the Initial Developer is not the
Participant) and all Contributors under Sections 2.1 and/or 2.2 of this License shall, upon 60 days notice from
Participant terminate prospectively and automatically at the expiration of such 60 day notice period, unless if within
such 60 day period You withdraw Your claim with respect to the Participant Software against such Participant either
unilaterally or pursuant to a written agreement with Participant.
6.3 In the event of termination under Sections 6.1 or 6.2 above, all end user licenses that have been validly granted by
You or any distributor hereunder prior to termination (excluding licenses granted to You by any distributor) shall survive
termination.
7. LIMITATION OF LIABILITY
UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY, WHETHER TORT (INCLUDING
NEGLIGENCE), CONTRACT, OR OTHERWISE, SHALL YOU, THE INITIAL DEVELOPER, ANY OTHER
CONTRIBUTOR, OR ANY DISTRIBUTOR OF COVERED SOFTWARE, OR ANY SUPPLIER OF ANY OF SUCH
PARTIES, BE LIABLE TO ANY PERSON FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL
DAMAGES OF ANY CHARACTER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOST PROFITS, LOSS
OF GOODWILL, WORK STOPPAGE, COMPUTER FAILURE OR MALFUNCTION, OR ANY AND ALL OTHER
COMMERCIAL DAMAGES OR LOSSES, EVEN IF SUCH PARTY SHALL HAVE BEEN INFORMED OF THE
POSSIBILITY OF SUCH DAMAGES. THIS LIMITATION OF LIABILITY SHALL NOT APPLY TO LIABILITY FOR
DEATH OR PERSONAL INJURY RESULTING FROM SUCH PARTY’S NEGLIGENCE TO THE EXTENT
APPLICABLE LAW PROHIBITS SUCH LIMITATION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS EXCLUSION AND LIMITATION
MAY NOT APPLY TO YOU.
8. U.S. GOVERNMENT END USERS
The Covered Software is a “commercial item,” as that term is defined in 48 C.F.R. 2.101 (Oct. 1995), consisting of
“commercial computer software” (as that term is defined at 48 C.F.R. § 252.227-7014(a)(1)) and “commercial
computer software documentation” as such terms are used in 48 C.F.R. 12.212 (Sept. 1995). Consistent with 48
C.F.R. 12.212 and 48 C.F.R. 227.7202-1 through 227.7202-4 (June 1995), all U.S. Government End Users acquire
Covered Software with only those rights set forth herein. This U.S. Government Rights clause is in lieu of, and
supersedes, any other FAR, DFAR, or other clause or provision that addresses Government rights in computer
software under this License.
9. MISCELLANEOUS
This License represents the complete agreement concerning subject matter hereof. If any provision of this License is
held to be unenforceable, such provision shall be reformed only to the extent necessary to make it enforceable. This
License shall be governed by the law of the jurisdiction specified in a notice contained within the Original Software
(except to the extent applicable law, if any, provides otherwise), excluding such jurisdiction’s conflict-of-law provisions.
Any litigation relating to this License shall be subject to the jurisdiction of the courts located in the jurisdiction and
venue specified in a notice contained within the Original Software, with the losing party responsible for costs, including,
without limitation, court costs and reasonable attorneys’ fees and expenses. The application of the United Nations
Convention on Contracts for the International Sale of Goods is expressly excluded. Any law or regulation which
provides that the language of a contract shall be construed against the drafter shall not apply to this License. You
agree that You alone are responsible for compliance with the United States export administration regulations (and the
export control laws and regulation of any other countries) when You use, distribute or otherwise make available any
Covered Software.
10. RESPONSIBILITY FOR CLAIMS
As between Initial Developer and the Contributors, each party is responsible for claims and damages arising, directly
or indirectly, out of its utilization of rights under this License and You agree to work with Initial Developer and
Contributors to distribute such responsibility on an equitable basis. Nothing herein is intended or shall be deemed to
constitute any admission of liability.
Opensource Information_ 98

GNU LESSER GENERAL PUBLIC LICENSE
This product uses some software programs which are distributed under the LGPLv2.1/LGPLv3 license.
LGPL v2.1 Software : JaperReports, Java CSV Library, Jcommon, jCIFS, Pager Tag Library
LGPL v3 Software : JFreeChart
Version 2.1, February 1999
Copyright (C) 1991, 1999 Free Software Foundation, Inc. 51 Franklin Street, Fifth Floor, Boston, MA 02110-1301 USA
Everyone is permitted to copy and distribute verbatim copies. of this license document, but changing it is not allowed.
[This is the first released version of the Lesser GPL. It also counts as the successor of the GNU Library Public License,
version 2, hence the version number 2.1.]
Preamble
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Opensource Information_ 99

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Opensource Information_ 100

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Opensource Information_ 102

GNU LESSER GENERAL PUBLIC LICENSE
Version 3, 29 June 2007
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MIT
Copyright (c) 2000 - 2008 The Legion Of The Bouncy Castle (http://www.bouncycastle.org)
Copyright (c) 1999, 2006 Tanuki Software, Inc.
Copyright (c) 2007 Valerio Proietti,
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Opensource Information_ 104

Glossary
• The following glossary will help familiarize you with SyncThru Admin 5 by understanding the terminologies
commonly used in this admin guide.
• The definitions of the below terms are mostly cited from:
A) http://en.wikipedia.org and B) www.ietf.org/rfc.html.
Account
In SyncThru Admin 5, having an account means you have the right to access the device or system.
Console
Console is the device’s LCD display.
CSV
Comma Separated Values (CSV) is a type of file format. CSV is used to exchange data between disparate
applications. The file format, as it is used in Microsoft Excel, has become a pseudo standard throughout the
industry, even among non-Microsoft platforms.
DBMS
Database Management System
DNS server
Domain Name Server (DNS) is a system that stores information associated with domain names in a distributed
database on networks, such as the Internet or an intranet.
SWS
Embedded Web Server is a web server embedded in the device. You can access it by typing in the IP address or the
Host name on the address bar of a web browser.
Firewall
Firewall is an integrated collection of security measures designed to prevent unauthorized electronic access to a
networked computer system. It is also a device or set of devices configured to permit, deny, encrypt, decrypt, or proxy
all computer traffic between different security domains based upon a set of rules and other criteria.
FTP
File Transfer Protocol (FTP) is a commonly used protocol for exchanging files over any network that supports the TCP/
IP protocol (such as the Internet or an intranet).
HTTP
Hypertext Transfer Protocol (HTTP) is a communications protocol. Its use for retrieving inter-linked text documents
(hypertext) led to the establishment of the World Wide Web.
HTTPS
Hypertext Transfer Protocol over Secure Socket Layer or https is a URI scheme used to indicate a secure
communication such as payment transactions and corporate information systems.
IP
Internet Protocol (IP) address is a unique number that devices use in order to identify and communicate with each
other on a network utilizing the Internet Protocol standard.
IPv6
Internet Protocol version 6 (IPv6) is an Internet Layer protocol for packet-switched internet works. IPv4 is
currently[update] the dominant Internet Protocol version, and was the first to receive widespread use. The Internet
Engineering Task Force (IETF) has designated IPv6 as the successor to version 4 for general use on the Internet.
Glossary_ 105

IPP
Internet Printing Protocol (IPP) defines a standard protocol for printing as well as managing print jobs, media size,
resolution, and so forth. IPP can be used locally or over the Internet to hundreds of printers, and also supports access
control, authentication, and encryption, making it a much more capable and secure printing solution
than older ones.
LDAP
The Lightweight Directory Access Protocol (LDAP) is a networking protocol for querying and modifying directory
services running over TCP/IP.
LPD
Line Printer Daemon protocol/Line Printer Remote protocol (or LPD, LPR) also known as the Berkeley printing system,
is a set of programs that provide printer spooling and network print server functionality for Unix-like systems.
MAC
Media Access Control (MAC) data communication protocol sub-layer, also known as the Medium Access Control, is a
sublayer of the Data Link Layer specified in the seven-layer OSI model (layer 2).
mDNS
Multicast DNS (mDNS) is a protocol that is used by Apple Inc. It uses similar APIs to the unicast DNS system but
implemented differently.
MFP
Multi Function Printer/Peripheral (MFP) is an office machine that includes the following functionality in one physical
body, so as to have a printer, a copier, a fax, a scanner and etc.
MIB
A management information base (MIB) stems from the OSI/ISO Network management model and is a type of database
used to manage the devices in a communications network. It comprises a collection of objects in a (virtual) database
used to manage entities (such as routers and switches) in a network.
OPC drum
Organic Photo Conductor (OPC) is a mechanism that makes a virtual image for print using a laser beam emitted from
a laser printer, and it is usually green or gray colored and a cylinder shaped. An exposing unit of a drum is slowly worn
away by its usage of the printer, and it should be replaced appropriately since it gets scratches from grits of a paper."
Plug-in
In SyncThru Admin 5, plug-in is an additional feature that you can add to SyncThru Admin 5.
POP3
Post Office Protocol version 3 (POP3) is an application-layer Internet standard protocol used by local email clients to
retrieve email from a remote server over a TCP/IP connection.
PostgreSQL
PostgreSQL is an object-relational database management system (ORDBMS). It is released under a BSD-style license
and is thus free software.
RFC
In computer network engineering, a Request for Comments (RFC) is a memorandum published by the Internet
Engineering Task Force (IETF) describing methods, behaviors, research, or innovations applicable to the working of
the Internet and Internet-connected systems.
RFC 3805
Printer MIB version 2. This document provides definitions of models and manageable objects for printing
environments. The objects included in this MIB apply to physical, as well as logical entities within a printing device.
Glossary_ 106

RSS
Really Simple Syndication (RSS 2.0) is a family of Web feed formats used to publish frequently updated works—such
as blog entries, news headlines, audio, and video—in a standardized format. RSS feeds can be read using software
called an "RSS reader", "feed reader", or "aggregator", which can be web-based or desktop-based. A standardized
XML file format allows the information to be published once and viewed by many different programs. The user
subscribes to a feed by entering the feed's URI (often referred to informally as a "URL", although technically, those two
terms are not exactly synonymous) into the reader or by clicking an RSS icon in a browser that initiates the
subscription process.
SLP
Service Location Protocol (SLP, srvloc) is a service discovery protocol that allows computers and other devices to find
services in a local area network without prior configuration. (RFC 2608)
SMB
Server Message Block (SMB) is a network protocol mainly applied to share files, printers, serial ports, and
miscellaneous communications between nodes on a network. It also provides an authenticated Inter-process
communication mechanism.
SMTP
Simple Mail Transfer Protocol (SMTP) is the standard for e-mail transmissions across the Internet. SMTP is a relatively
simple, text-based protocol, where one or more recipients of a message are specified, and then the message text is
transferred. It is a client-server protocol, where the client transmits an email message to the server.
SNMP
Simple Network Management Protocol (SNMP) is a component of the Internet Protocol Suite as defined by the Internet
Engineering Task Force (IETF). SNMP is used in network management systems to monitor network-attached devices
for conditions that warrant administrative attention. It consists of a set of standards for network management, including
an Application Layer protocol, a database schema, and a set of data objects.
SSDP
SSDP is the basis of the discovery protocol of universal plug-and-play.
SSL
Transport Layer Security (TLS) Protocol and its predecessor, Secure Sockets Layer (SSL), are cryptographic protocols
that provide security and data integrity for communications over TCP/IP networks such as the Internet.
SSO
Single sign-on (SSO) is a method of access control that enables a user to log in once and gain access to the resources
of multiple software systems without being prompted to log in again.
SWS
SyncThru Web Service(SWS) is a embedded web server for Samsung devices.
TCP
Transmission Control Protocol (TCP) is one of the core protocols of the Internet Protocol Suite. TCP is so central that
the entire suite is often referred to as "TCP/IP."
TCP/IP
The Transmission Control Protocol (TCP) and the Internet Protocol (IP); the set of communications protocols that
implement the protocol stack on which the Internet and most commercial networks run.
Trap
Trap is used to report an alert or other asynchronous event about a managed subsystem. In SNMPv1, asynchronous
event reports are called traps while they are called notifications in later versions of SNMP.
Glossary_ 107

UDP
User Datagram Protocol (UDP) is one of the core members of the Internet Protocol Suite, the set of network protocols
used for the Internet. With UDP, computer applications can send messages, sometimes known as datagrams, to other
hosts on an Internet Protocol (IP) network without requiring prior communications to set up special transmission
channels or data paths. UDP is sometimes called the Universal Datagram Protocol. UDP uses a simple transmission
model without implicit hand-shaking dialogues for guaranteeing reliability, ordering, or data integrity. Thus, UDP
provides an unreliable service and datagrams may arrive out of order, appear duplicated, or go missing without notice.
UPnP
Universal Plug and Play (UPnP) is a set of computer protocols promulgated by the UPnP Forum. The goals of UPnP
are to allow devices to connect seamlessly and to simplify the implementation of networks in the home (data sharing,
communications, and entertainment) and in corporate environments for simplified installation of computer components.
UPnP achieves this by defining and publishing UPnP device control protocols built upon open, Internet-based
communication standards.
WINS server
Windows Internet Name Service (WINS) is Microsoft's implementation of NetBIOS Name Service (NBNS), a name
server and service for NetBIOS computer names. Effectively WINS is to NetBIOS names, what DNS is to domain
names — a central mapping of host names to network addresses. Like DNS it is broken into two parts, a Server
Service (that manages the encoded Jet Database, server to server replication, service requests, and conflicts) and a
TCP/IP Client component which manages the client's registration, renewal of names and takes care of queries.
Glossary_ 108

Index
A
active task 12
alerts 77
modifying 77
notification 77
registering 77
viewing list 77
analysis and report
analysis 63
analysis and report categories
61
report 63
report
exporting 66
generating 64
history 65
periodical reports 66
samples 66, 64
C
configuration
csv files 42
history 52
multiple devices 42
overview 41
related settings 53
scheduling 43, 41, 42
template files 43
usage example 53
connection settings 31
copyright 2
csv
export 31
D
dashboard 25
configuring 25
overview 23
tab 24
widgets 24
device list
configured 53
file managed 60, 56, 40
main 30
discovery method
broadcast 37
CSV import 37
IP Range 37
LDAP 37
local devices 38
SLP 37
downloading 16
F
file ID
configuring 59
file storage
download 58
file ID 59
history 59
multiple devices 58
add files 58
overview 57
related settings 60
settings 57
add files 58
deleting files 58
usage example 60
firmware
overview 54
related settings 56
upgrade history 55, 54
G
glossary 105
groups 29
automatic 30
customized 29
options 40
summary 30
I
installation 18
plug-in 22
requirements 17
uninstall plug-in 22, 21
L
language selection 12
LDAP
configuration settings item 49
discovery method 37
servers 75
M
migration 19
O
open source information 93
overview
analysis and report 61
configuration 41
dashboard 23, 36
file storage 57, 54
group/list 28
icon 13
page 12
settings 69, 9
P
plug-in 72
R
installing 72
uninstalling 72
roles 71
adding 71
deleting 72
modifying 72
S
security
certification 73
firewall 20
http 73
settings 69
configuration 41
discovery 36
file storage 57, 54
group/list 35
reports 64
T
terminology 7
tips 15
troubleshooting
common 80
error code 82
U
upgrading 21
usage example
configuration 53
dashboard 27, 40
file storage 60
W
website 16
Index_ 109

Index_ 110