NOTES FROM NETJETS Latest happenings, onboard updates, companywide news, and profiles JULIAN RENTZSCH INSIDE TRACK SHIRLEY WONG Director of Commercial YOUR ROLE AT NETJETS IS … to set the foundations for our Sales team to grow sustainably so that we can offer our Owners the greater benefi ts that come with scale. . My core responsibilities are to ensure that our Inside Sales, Sales Operations, Contracts and Account Management teams are delivering to the high standards we set and that we continue to improve both the service we deliver and the sales result to grow our market share. THE BEST THING ABOUT YOUR JOB IS … no two days are the same and there is never a dull moment. We are in a dynamic industry and being in a role that has visibility across all EMEA means there is always a diversity of thought, new opportunities to explore and challenges to learn from. YOUR NORMAL DAY CONSISTS OF … working very closely with our Sales, Product, Operations and Finance teams to anticipate changes in the market, understand the implications and develop the strategy, product and policies required to continue providing safe, reliable and outstanding service to our Owners. On a day-to-day basis, I am in constant contact with Sales Management and my teams to ensure we are optimising our processes and interactions with Owners, prospective Owners and internal stakeholders. THE BIGGEST CHALLENGE YOU FACE IN YOUR ROLE IS… to grow and scale the business while maintaining NetJets’ culture and DNA. I believe a large part of the success of NetJets is due to the commitment, dedication and expertise of our employees that is developed over time and diffi cult to replicate. Throughout the growth we have been experiencing, my number one priority is to ensure we continue to be selective in the people we hire and provide the support they need to continue delivering the service and experience that is at the core of NetJets’ offering. NETJETS BY THE NUMBERS 2023 AT-A-GLANCE 900+ AIRCRAFT WORLDWIDE Greater than our three largest competitors’ fleets combined 10+ NUMBER OF NETJETS MAINTENANCE SERVICE HUBS Strategically located to enable proactive maintenance, cleaning and stocking of every NetJets aircraft every 3-4 days 1,200+ WORLDWIDE FLIGHTS PER DAY That’s nearly one landing every 60 seconds. Only NetJets can orchestrate this level of flight volume and still make you feel as if your flight is our only one Nearly 7,500 EMPLOYEES WORLDWIDE This includes nearly 4,000 pilots, nearly 400 flight attendants and 55 NetJets Service Representatives 34 NetJets
