Fourth Industrial Revolution
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What is Industry 4.0? All you<br />
ought to know about the<br />
<strong>Fourth</strong> <strong>Industrial</strong> <strong>Revolution</strong>
1<br />
Let's understand first<br />
what is Industry 4.0?
Technology, business and our work environment are all interrelated. Evolution and<br />
changes form the crux of everything. Just now when we are getting a grip on the Internet<br />
of Things (IoT) and Internet of Services (IoS) as a new dynamic, we have been brought on<br />
the threshold of Industry 4.0.<br />
Industry 4.0 was the brainchild of the German Government. They described Industry 4.0 as the<br />
next phase in manufacturing evolution, promoting the computerization/digitalization of<br />
manufacturing industry. On the outset, Industry 4.0 is bringing humankind and machine<br />
together for faster output with better visibility of data automation and ability to view<br />
strategic and critical data on the go.<br />
In a brief history, the first industrial revolution or Industry 1.0 mobilised the mechanization of<br />
production using water and steam power. Industry 2.0 or the second industrial revolution<br />
introduced mass production with the help of electric power, followed by Industry 3.0 where<br />
the focus was on digital revolution and the use of electronics and IT to automate production.<br />
Industry 4.0 seeks to harness the power of Internet of Things by embracing a number<br />
of contemporary automation abilities, data exchanges and cyber security manufacturing<br />
technologies.<br />
Industry 4.0 seeks to digitalize every step involved in the manufacturing industry while providing<br />
visibility, analytics and ability to take real time decisions for the management.
2<br />
Key Principles of<br />
Industry 4.0:<br />
1.Horizontal and<br />
Vertical System<br />
Integration:<br />
2.The Internet<br />
of Things:<br />
3.Cybersecurity:<br />
4.Cloud:<br />
5.Big data<br />
analytics:<br />
6.Simulation:<br />
7.Additive<br />
manufacturing<br />
(3D printing):<br />
8.Augmented<br />
reality:<br />
9.Robots:
1.Horizontal and Vertical System Integration:<br />
Partners, Vendors, Customers and everyone on the supply chain are very important to the<br />
manufacturing industry but even with the best available portals and technology, data is strewn and<br />
compiling them requires putting in manual efforts leading to data duplicity. Industry 4.0 calls for<br />
anintegrated Internet of Things and Internet of Services by integrating all the horizontal andvertical<br />
integrations to ensure collaboration not only between departments, but also across the company’s<br />
external partieslike partners, suppliers, customers and vendors.<br />
2.The Internet of Things:<br />
Internet of Things is a fusion of all physical peripherals like software, sensors, electronic items, etc.<br />
with internet and machine enabling data collection and transfer. It is the IoT, which is enabling real<br />
time communication, providing updates at the microlevel and initiating cyber physical systems,<br />
whereas Industry 4.0 is giving rise to smart cities and grid at the macro level.<br />
3.Cybersecurity:<br />
Today, data storage and communication via long distance is possible, thanks to cybersecurity.<br />
Concepts such as Cloud and Mobility are catching pace due to cybersecurity provided by various<br />
platforms to help take strategic decisions on the go. An important pointer here is that with the advent<br />
of IoT, there is criss-crossing among many devices and communication channels that are connected<br />
with each other. It’s time now to take cyber security very seriously.
4.Cloud:<br />
Iot has made connectivity and the ability to support data generated possible on a real-time basis.<br />
Industry 4.0 takes Cloud as the base principle on which it seeks to have industrial monitoring and<br />
control systems moved to Cloud. Manufacturing Industry data when made accessible on Cloud helps<br />
inquicker detection of critical process faults and identifying leakages or discrepancies in any data.<br />
5.Big data analytics:<br />
From transmissions to sensors and any kind of machines, these all generate huge volume of data.<br />
Now when there is a huge amount of data, how do businesses read or analyse these to be aware of<br />
any critical process or event like power out, internet breakdown, and transmission failure in<br />
important areas. From a manufacturing point of view,availability of the right data from all aspects of<br />
product development, production and testing from big data adds a new dimension to<br />
manufacturing enabling targeted innovation, marketing and decision-making.<br />
6.Simulation:<br />
With technologies like 3D Printing, big data and Cloud computing gaining good traction, Virtual<br />
modelling of products is very much possibletoday. Simulation helpsin reducing wastage in terms of<br />
material, time, efforts and money spent. Industry 4.0 advocates contemporary automation to<br />
generate better results for manufacturing companies. Simulation also helps in rapid testing of<br />
products thus, paving way for innovation.
7.Additive manufacturing (3D printing):<br />
With Industry 4.0, 3D printing or additive manufacturing methods will be widely used not only for<br />
simulation, but also to produce small batches of customized products that offer construction<br />
advantages such as complex and lightweight designs.<br />
8.Augmented reality:<br />
It is already a part of new-age marketing, which sees optimum interaction between human and<br />
machines. Google Oculus Rift and Microsoft Hololens are already playing big roles in helping<br />
companies improve their decision-making abilities and productivity by augmented reality. For<br />
manufacturing Industries, on – the – job training and broadcasting instructions have become easy<br />
and fast. Industry 4.0 seeks to use augmented reality to improve the functioning of a manufacturing<br />
company’s workforce.<br />
9.Robots:<br />
Today, robots are used extensively in manufacturing and project engineering companies like an<br />
extended arm of the humanly workforce. Robots take the form of mechanical arms in plants and on<br />
assembly lines. With the advent of Industry 4.0, the contribution of robots would see a great surge<br />
and may even help inmanufacturing batches of units and ship them to the right addresses all by<br />
themselves.
3<br />
Industry 4.0 in<br />
Manufacturing Industry:<br />
Digital<br />
LoT LoT<br />
3D<br />
Printing<br />
Human<br />
Robot<br />
Interaction<br />
Big Data<br />
Analysis<br />
Cyber<br />
Security<br />
Cloud Industry<br />
4.0
Industry 4.0 digitalization is applicable to all horizons and businesses in the manufacturing industry.<br />
Digitalization helps in connecting all elements of workspace be it physical or digitally accessible to<br />
everyone, hence creating IoT.<br />
IoT as we know enables the elimination of laborious tasks and helps in innovation. Something like 3D<br />
printing of parts or a batch as a whole that was not possible before is now very much practical due to a<br />
new level of precision monitored by computers/AI. This new level of interaction between human and a<br />
bot has helped save a lot of monotonous and laborious work for the human staff and has encouraged<br />
innovation along with more user adoption of robots and computers for strategic and critical processes.<br />
There is a substantial amount of data created in everyday activities like making a call, transmitting<br />
electricity and most of this data is unreadable and flowing through transmitters, cables and/or<br />
numbers. Here, Big Data Analysis helps a manufacturingcompany to monitor and rapidly view data<br />
from all of their suppliers, customers and partners in a single window. If there is a critical process needs<br />
management’s attention to determine the part of plant that is not working, they can exactly locate the<br />
location and the reason of the failure and have a solution ready for deployment. This will result in<br />
minimal loss of resources besides streamlining the processes.<br />
Where there is huge amount of data and accessibility to such data seems to inevitable, data security<br />
comes into picture. Cybersecurity and data accessibility are a part of Big Data Analysis and make data<br />
accessibility less of a headache. This complete process together makes the company not only process<br />
oriented, but also an innovation-oriented organisation.
4<br />
Industry 4.0 for SMEs<br />
Companies with more effective data GROW<br />
35%<br />
Faster<br />
Quality<br />
Mobilty<br />
Usabilty Intelligence
It is true that data can help any company survive competition and sustain in these changing<br />
business ecosystem. Customer responses, the amount of time spent evaluating the products, what<br />
catches their attention, etc. data is everywhere and may or may not be in readable format. We need<br />
to make use of tools that can help SMEs convert all the crucial data into actionable data.<br />
With efficient business solutions that can make this data actionable, SMEs can grow 35% faster<br />
with Quality, Mobility, usability and Intelligence reporting. One may feel that it is only the bigger<br />
companies that would reap the benefits from the <strong>Fourth</strong> <strong>Industrial</strong> <strong>Revolution</strong>, but the fact is that<br />
industry 4.0 has made it possible even for the SMEs to take advantage of this new revolution and<br />
gain benefits both tangible as well as intangible. Adopting Industry 4.0 principles such as Cyber<br />
Security, Cloud, IoT, Horizontal and Vertical Integration will enable SMEs to utilize Cloud,<br />
automation and data integration.
This would in turn help SMBs achieve:<br />
• 49% growth in cost efficiencies<br />
• 42% growth in mobile workforce (IoT)<br />
• 37% improvement in alignment with the partners (Horizontal and Vertical Integration)<br />
• 35% better access to data to help leverage insights<br />
• 32% new product development/innovation (big data analysis)<br />
• 30% more Development of new business models (Big Data)<br />
• 28% shift to global shared services model (Cloud) and<br />
• 28% increase in time to market
5<br />
How is Sage enabling<br />
Industry 4.0 for SMEs?
With powerful and dynamic enterprise management portfolios like Sage X3, Sage 300 and Sage<br />
CRM, Sage Software has been enabling SMEs to be on par with latest technologies and<br />
developments including Industry 4.0. Sage focuses on bringing the best to the SMEs. Let us take an<br />
example of how Sage Software is enabling Industry 4.0 for the SMEs.Mr. Suresh works as a<br />
salesperson with a product manufacturing company. The product requires demos to the customers<br />
to entice them to buy it. Mr. Suresh is equipped with a smartphone, which has a CRM app and thus,<br />
even when he is not in the office, he will be notified on his smartphone when a new lead is assigned<br />
to him. If he is travelling, he can immediately call and qualify the lead and not waste any additional<br />
time. Once qualified, he can update the CRM from his smartphone itself.<br />
The salesperson can also take down the lead’s requirements on a call and update the same in the<br />
CRM system. This will help the presales or the demo team to prepare / customize the product to the<br />
customer’s requirements so that connecting with him becomes easier. The presales team also need<br />
not always call up the salesperson to ask for requirements, since they can get the same from the<br />
CRM software where the salesperson has already updated the communication and all the required<br />
notes.<br />
Today, technologies like Webex are helping companies to not only conduct meeting, but also have<br />
product demos and training remotely. The Presales team can give demos online to the clients and<br />
can help them with the inventory update of the stock from their cell phones without the need to<br />
contacting the inventory or warehouse team. If the Client approves, they can also block the<br />
inventory from their cell phones and the inventory manager will be notified of the same.
The salesperson can calculate the product’s quote along with the customizations from the CRM App<br />
on his smartphone and generate a quote, which he can share with the client. After the client comes<br />
on board with the company, the implementation or the post-sales team can take over from there.<br />
The seamless and efficient data interaction between the sales team and the other departments<br />
internally can help in implementation team to know all the details of the client even if the<br />
salesperson is not available in order to avoid any delays in implementation.<br />
Automated follow-ups for clearing invoices can help the accounts team in averting heaps of load off<br />
their work. Further, the customer service team knows all details of the product and hence, they can<br />
service the clients better and answer to their queries much faster.<br />
Sage Software helps you do all these and much more including real time updates, mobility, and data<br />
security from its cutting-edge and holistic product suites.
6<br />
Conclusion:
Industry 4.0 is a revolution that is already in action and though this relates to the manufacturing<br />
industry, it is not only restricted to the manufacturing sector, as there are many other industries<br />
that are already feeling the rippling effects of the <strong>Fourth</strong> <strong>Industrial</strong> <strong>Revolution</strong>.<br />
Embrace change is the only step to stride forward and to do so, you need to first evaluate your<br />
own business and find all its shortcomings. Questions like how the processes can be streamlined?<br />
Can there be innovation in not only the product, but also the processes? etc. need to be asked. It is<br />
only then that we will understand where we stand in the change that is Industry 4.0 and devise a<br />
plan to move ahead from there.
Sage CRM<br />
Accelerating your business success<br />
022 - 67687872<br />
1800 – 3000 – 1595<br />
SMS SAGE to 56767<br />
Sage Software Solutions Pvt. Ltd.<br />
301, 3rd Floor, B wing, Everest Nivara Infotech Park, MIDC Main Road,<br />
Indira Nagar, Turbhe | Navi Mumbai | (022) 67687872 |<br />
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305, Amashree Chambers, 4th Block, Kormangala | Bengaluru | (080) 41706330 |<br />
www.sagesoftware.co.in<br />
sales@sagesoftware.co.in<br />
Sage Software Solutions Pvt Ltd is a leading ERP, CRM and HCM provider in India. Sage Software Solutions is a distributor of Sage Asia Pte Ltd in India and also distributor of Pocket HCM with offices across India. Headquartered in Mumbai, Sage Software<br />
Solutions boasts of a pan-India presence with offices in Chennai, Delhi and Bengaluru as well for serving businesses in every corner of India.