PORTAFOLIO DE ADMINISTRACIÓN

...................................................................................................................................................14
CONTROL ....................................................................................................................................15
ISHIKAWA ...............................................................................................................................15
...................................................................................................................................................15
DIAGRAMA DE PARETO ..........................................................................................................15
MAPAS EN GRUPO .....................................................................................................................17
DEBERES .....................................................................................................................................26
PROYECTO FINAL ........................................................................................................................30
ANTECEDENTES ......................................................................................................................31
SÍNTESIS DE SU TRAYECTORIA ............................................................................................31
Andinatel ............................................................................................................................31
Pacifictel .............................................................................................................................32
PLANEACIÓN ESTRATÉGICA ....................................................................................................33
MISIÓN ...............................................................................................................................33
VISIÓN ................................................................................................................................33
VALORES CORPORATIVOS ..................................................................................................33
FODA ......................................................................................................................................34
DIRECCIÓN .................................................................................................................................35
TOMA DE DECISIONES ............................................................................................................35
MOTIVACIÓN ..........................................................................................................................35
COMUNICACIÓN ....................................................................................................................35
LIDERAZGO .............................................................................................................................36
AUTORIDAD ............................................................................................................................36
DELEGACIÓN ..........................................................................................................................36
MANDO ..................................................................................................................................36
CONTROL ....................................................................................................................................37
SISTEMA DE CONTROL............................................................................................................37
ISO 9001:2008 ....................................................................................................................37
ISO 27001: ..........................................................................................................................37
CONCLUSIONES ......................................................................................................................38
RECOMENDACIÓN ..................................................................................................................38
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