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Voyages en autocar - Vacances Dragon

Titulaire du permis OPC #703425

99 Av. Viger Ouest, Unité G5, Montreal, QC, Canada, H2Z 1E9

514-866-1888, 1-888-572-8118

info@vacancesdragon.com

www.vacancesdragon.com

INVOICE

#B000-M035168

2023-07-12

Customer Name

Address

Telephone

E-mail

Other Client(s)

Agent

Nakad Fadya

nakadf@gmail.com

4389908108

nakadf@gmail.com

Tammam Amin

Online order

New York 3 Days Guided Tour

Duration of trip : 3 Day(s)

Departure date : 2023-07-31

Departure time : 06:00

Pick-up point : 99 Viger Ouest,Montréal,QC, H2Z 1E9

Preferred language : English

Secondary language : French

Number of passenger : 4 ( Adult:2, Children : 2 )

Room(s) information

Room(s) : 1

Room #1 : Quad(Two beds)

Billing information

Item

Price per

person

Quantity

Sub-total

Quad(Two beds) $269.99 4 $1,079.96

Total $1,079.96

Payment information

Amount

Payment

method

Payment date Remark

$1,079.96 Credit Card 2023-07-12 Stripe website

Receipt overview

Total price

Paid

Balance

$1,079.96

$1,079.96

$0.00

* TPS: 735857088RT0001 TVQ: 1225952473TQ0001

* Money is deposited in a trust account.

* Contribution to the Indemnity Fund(FICAV)(0.35% of tourism services):$3.78

* Description according to the brochure Dragon Travel:New York 3 Days Guided Tour

* Tour Fees Includes: Tour guide, Transportation by Coach, Hotel (if applicable), Breakfast in hotel (if applicable), Taxes;

Excludes: Service charge for the bus driver and tour leader ($9 per day per person), Entrance fees for visits, meals,

insurance and personal spending.

* Travel services paid but not received may be reimbursed by The Compensation Fund for Customers of Travel Agents. It is

administered by the Office of Consumer Protection. This is a financial protection for travelers. For more information:

www.ficav.gouv.qc.ca.

SPECIAL NOTES

* This is a guided tour that we suggest you to take activities . If you do not want

those activities, you have to take the New York 3 days in Freedom.

** Admission tickets bought through sellers other than Dragon

Travel (e.g. City Pass) are not applicable.

Voyages en autocar - Vacances Dragon Terms and

Conditions

* Departure from at least 30 people in a group.

* Admission tickets bought through sellers other than Dragon Travel (e.g. City Pass)

are not applicable to Dragon Travel tours.

Reservation

Your reservation with Dragon Travel Bus Tour confirms that you have read,

understood and agreed to all terms and conditions. Should the participant have any

questions to the above policies, please feel free to contact Dragon Travel Bus Tour for

detailed information and consultation prior to booking the tour. Our customer service

representative will be pleased to answer your questions. Dragon Travel Bus Tour will

reserve the rights of final interpretation to all the published information, terms and

policies.

1. Minimum of 25 participants required for tour departure and Dragon Travel Bus Tour

reserves the right to cancel the tour if the minimum requirement is not met. Full

payment will be refunded if cancellation is made by Dragon Travel Bus Tour.

2. Description and tour limitations base on the brochure/itinerary of Dragon Travel

Bus Tour has been read and understood prior to booking the trip.

3. Tour Fees Includes: Tour guide, Transportation by Coach, Hotel (if applicable),

Breakfast in hotel (if applicable), Taxes

4. Tour Fees Excludes: Service charge for the bus driver and guide, Entrance fees for

visits, meals, insurance and personal spending, Flight Tickets (if applicable)

5. Admission tickets bought through sellers other than Dragon Travel Bus Tour (e.g.

City Pass) are not applicable to Dragon Travel Bus Tour.

6. For tours in which will require additional purchases of air ticket, transportation,

hotel or any additional reservation needs to meet the confirmed tour; it is the

responsibility of the participant to contact Dragon Travel Bus Tour to ensure the

guarantee of the tour departure status prior to issuing any additional reservation

needs to meet confirmed tour

7. For infants traveling with Dragon Travel Bus Tour (under the age of 2):

a. Within Canada traveling: Infant will not occupy a seat on the bus and must be

handheld throughout the duration of the tour will not need to pay for the tour fee but

the service charge for the bus driver and the tour guide and the attraction fees will

still be charged

b. Outside Canada traveling: Infant will also has to occupy a seat on the bus and the

full tour fee, service charge, and attraction fees will also be charged accordingly.

8. For participants who travel with children, other documents may also be necessary.

It is the participant’s responsibility to ensure that they have the documents in hand

prior to departure. Participant failing to provide the required documents may be

denied boarding privileges by the relevant authorities. Under such circumstances,

participants have no right of recourse or refund.

9. No refund or replacement will be given for lost or stolen travel documents

Deposit & Balance Payment

1. Full payments required at booking for tours that is 6 Days or less.

2. The deposit is $200 per person for trips 7 days or more (walk in clients only). The

deposit is non-refundable, non-changeable and non-transferable under any

circumstance.

3. All Balances must be paid 30 days or more prior to departure date for trips 7 days

or more without air ticket; 60 days or more prior to departure date for trips with air

ticket included. If the balance is not completed before deadline, Dragon Travel Bus

Tour Bus tour reserves the right to cancel the reservation and retain the full amount

of the initial deposit.

CANCELLATION & MODIFICATION

Once the order is confirmed, any changes regarding a confirmed order, such as

modification of dates or destinations, or cancellation, will be charged accordingly by

the modification and cancellation policy. Any changes of the personal information

cannot be accepted within 24 hours of departure. Any cancellation of confirmed

orders by the participant will be charged accordingly by the modification and

cancellation policy. The assessed fees will be used to cover the penalties charged by

traveling agencies and hotel suppliers to Dragon Travel Bus Tour. The amount of the

penalties is related to the time when we receive the cancellation notice. All

cancellation notices or modification of orders must be made in writing via email or

webpage email to Dragon Travel Bus Tour Bus tour directly.

VOLUNTARY CANCELLATION PENALTY

1. Trips from one day to 7 days:

a) 31 days prior to departure date: 5% of total price will be applied as administrative

fees. The remains will be refunded;

b) From 15 to 30 days prior to departure date: 20% of total price will be applied as

administrative fees. The remains will be refunded;

c) From 8 to 14 days prior to departure date: 50% of total price will be applied as

administrative fees. The remains will be refunded;

d) 7 days or less prior to departure date: no refund;

e) Should the participant fail to show up on time on the departure date regardless of

any reasons, the entire travel package is non-refundable, non-changeable, nontransferable.

2. Trips for 8 days or more (package without air ticket):


fees. The remains will be refunded.


administrative fees. The remains will be refunded.

c) 30 days or less prior to departure date: impossible to modify the itinerary or

receive reimbursement.

d) Should the participant fail to show up on time on the departure date regardless of


3. Trips for 8 days or more (package with air ticket included):


fees. The remains will be refunded.


administrative fees. The remains will be refunded.

c) 45 days or less prior to departure date: impossible to modify the itinerary or

receive reimbursement.

d) Should the participant fail to show up on time on the departure date regardless of


MODIFICATION CONDITIONS

1. Changing itinerary or departure date (ALL REQUESTS ARE SUBJECT TO

AVAILABILITY)

a) Written request is necessary to send to Dragon Travel Bus Tour;

b) The difference must be paid at the time of modification;

c) 31 days prior to departure date: no administrative fees;

d) From 15 to 30 days prior to departure date 20% of total price will be applied as

administrative fees.

e) From 8 to 14 days b prior to departure date 50% of total price will be applied as

administrative fees;

f) 7 days or less prior to departure date: impossible to modify the itinerary or receive

reimbursement;

g) Trips for 8 days or more: Written request is necessary at least 45 days prior to

departure date. 20% of total price will be applied as administrative fees.

2. Changing number of participant(s) requested by customers (ALL REQUESTS ARE

SUBJECT TO AVAILABILITY)

a) Increasing numbers of participant(s): complete the difference of tour fees.

b) Decreasing numbers of participant(s):

o 15 days or more prior to departure date 20% of total price will be applied as

administrative fees;

o 8 days to 14 days prior 50% of total price will be applied as administrative fees.

c) 7 days or less prior to departure date: impossible to modify the itinerary and the

departure date, or receive reimbursement;

d) Trips for 8 days or more: Written request is necessary at least 45 days prior to

departure date. 20% of total price will be applied as administrative fees.

3. Any modification is not acceptable 60 days or less before departure for package

with air ticket.

4. The total amount will be refunded if changes of itinerary or departure date are

made by Dragon Travel Bus Tour Bus tour on condition that modification is refused by

the clients.

Please note: No refunds request will be accepted more than 30 days after completion

of travel.

THE ABOVE CANCELLATION AND MODIFICATION POLICY DO NOT APPLY TO SPECIAL

SALES AND FINAL SALES

(including sales on cooperated site web such as Groupon, Livingsocial, Wagjag,

Travelzoo, kumapon, and tours which require payment in advance for entrance fees,

but not limited to these sales)

SPECIAL SALES AND FINAL SALES

(including sales on cooperated site web such as Groupon, promorabais, vie urbaine,

Livingsocial, Wagjag, Travelzoo, kumapon, and tours which require payment in

advance for entrance fees, but not limited to these sales)

a) Promotion sales, special sales and final sales require full payment at the time of

booking;

b) Once booked, it is impossible to change the itinerary and the departure date, or

get refund if the customer cancels the trip;

c) Changing the number of participant(s) requested by customers:

a. Increasing numbers of participant(s): complete the additional cost provided that it

is still available.

b. Decreasing numbers of participant(s): no refund.

4. Foreign Transaction Fee

Foreign transaction fees are charge by most credit card companies on purchase made

in a foreign currency, or on purchase that involve a foreign bank (regardless of

whether a foreign currency is used). Usually, foreign transaction fees are percentage

of the amount of each foreign currency purchase, with no minimum or maximum.

Sometimes this fee is called a foreign exchange fee. It once was called a currency

conversion fee. Foreign transaction fees are charge by U.S. transaction processors

such as Visa and Master card. The card issuing back may choose to pass that fee

along to consumers; most do, and some tack on their own fees. Dragon Travel Bus

Tour Bus tour takes no responsibility for foreign transaction fee and/or currency

conversion fee.

CANCELATION PROTECTION PLAN

For those who need more flexibility in their schedule, the cancelation protection plan

is available for a small fee. This service let you cancel your trip without reason and

get 100% refund of tour fees.

Here are the prices depending on the package

Duration of the trip

1-day trip

Fee

$10 per person

Time limit for

cancellation

48h before

departure

2 days trip $20 per person





7 days trips or

more

72h before

departure

7 days before

departure

7 days before

departure

7 days before

departure

7 days before

departure

inapplicable

The purchase of the cancelation protection plan must be done at the same time of

booking the trip or within 24 hours after the booking. Dragon Travel reserve all rights

to refuse the demand of purchase of the cancelation protection plan after the booking

of the trip.

- The notice of cancelation must be written and sent by email

to info@vacancesdragon.com before the time limit and confirmed by Dragon Travel

- The cancelation protection plan can only be used once per purchase, the fee for the

cancelation protection are not refundable or transferable

- Please note that the cancelation protection is not an insurance.

HOTEL

1. Each room contains one or two double beds in all hotels in North America. Each

room contains one or two single beds in all hotels in Europe.

2. Each room allows only 4 people in maximum in North America (children included);

2 people in maximum in Europe. It is not allowed to add an extra bed. An additional

amount must be paid according to the hotel policy if travelers insist adding an extra

bed.

SEATS ON BUS

The seats on bus are generally arranged according to the order of the clients’

reservation. If the participant has special requirement, he or she can pay fees in order

to choose the seats on bus in advance (applicable only for bus tours in North

American, payment should be settled 3 days before departure. Please contact us for

more information). The prices for the first three rows are:

a) 1 day’ tour: $10 per person;

b) 2 days’ tour, $20 per person;

c) 3-4 days’ tour, $30 per person;

d) 5-6 days’ tour: $50 per person;

e) 7-8 days’ tour: $60 per person;

f) 9-10 days’ tour: $80 per person;

g) 11 days’ tour or above: $150 per person;

ERRORS OR OMISSIONS

A Dragon Travel Bus Tour Bus tour uses reasonable efforts to ensure that the Content

on our Web Site is complete and current. However, Dragon Travel Bus Tour Bus tours

do not guarantee that the Content on our Web Site will not contain errors,

inaccuracies or omissions. Such errors, inaccuracies or omissions may relate to price

or to product or service description or availability. Dragon Travel Bus Tour Bus tours

reserves the right to correct any error, inaccuracy or omission or to change or update

the Content without prior notice to the participant. Further, Dragon Travel Bus Tour

reserves the right to refuse or cancel any orders or reservations containing any error,

inaccuracy or omission, whether or not the order or reservation has been submitted,

confirmed and/or your credit card has been charged. If the participant’s credit card

has been charged for the purchase and the order or reservation is cancelled due to an

error, inaccuracy or omission, Dragon Travel Bus Tour Bus tours shall promptly issue a

credit to the participant’s credit card for the amount of such charge.

IN CASE OF DELAY OR ABSENCE ON THE DAY OF DEPARTURE

1. If the participant arrives late or is absent on the day of departure for any reason,

the entire travel package is not refundable, nor changeable, nor transferable.

2. If the participant fails to comply with the indication of the guide to gather at the

meeting point in time during the trip, the participant will be responsible for any

additional costs and incurred damage.

3. Dragon Travel Bus Tour disclaims any responsibility for the consequences caused

by participant if they withdraw the group during the trip.

4. If participant does not show up at the agreed place and time of meet up during the

trip, the participant will be responsible for any additional costs and the missed

itinerary cannot be recourse or refunded.

5. All seats on the bus are arranged by the tour guide of Dragon Travel Bus Tour Bus

tours, if a participant does not show up, Dragon Travel Bus Tour and the tour guide

have the right to reuse the seats.

FORCE MAJEURE EVENT

According to the laws and the principles adopted in Canada and America, the force

majeure may include but not limited to what happened during the journey: the

unpredictable, irresistible, uncontrollable, and unable to cope with the unexpected

events and circumstances occurring or will occur as follows:

a) Natural disasters such as typhoons, hail, storms, earthquakes, tsunamis, floods,

volcanic eruptions, landslides;

b) Government actions such as expropriation, requisition;

c) Abnormal social events, such as wars, armed conflicts, strikes, riots and terrorist

attacks.

DISCLAIMER

1. Dragon Travel Bus Tour does not accept any responsibility or liability for any loss

resulting from force majeure or a trip without insurance.

WE SINCERELY SUGGEST OUR PARTICIPANTS TO PURCHASE PERSONAL TRAVEL

INSURANCE TO RECEIVE THE NECESSARY PROTECTION

2. Dragon Travel Bus Tour reserves all rights, while respecting the program, to cancel

or change the order of visits without notice depending on the customs formalities,

weather and traffic, time changing or the closing day of tour sites, etc. The tickets

prices and meals can be changed according to the season without notice.

3. It is the full responsibility and expense of the consumers to obtain all documents

required by all relevant government authorities. It is the responsibility of the

consumer to ensure the possession of any travel documents required by North

America, Europe and any other third countries of destination as well as the return to

the country of origin. Dragon Travel Bus Tour accepts no responsibility for any losses

caused by the refusal of visa or travel documents for countries of destination or

connection (as a result of criminal records or other issues), or any customs problems.

4. For international tours, valid passport (valid for 6 months after the return date) and

valid visas are required. Dragon Travel Bus Tour accepts no liability for customs

delay. Dragon Travel Bus Tour does not endorse any considerable delays at customs

because of personal mistakes made by travelers themselves. Therefore, the traveler

will be obliged to leave the group from the border and be held responsible for their

own return fee.

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